2015 A Global Ranking of the Most Chosen Consumer Brands

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2015 A Global Ranking of the Most Chosen Consumer Brands
2015

A Global Ranking of the Most
Chosen Consumer Brands
2015 A Global Ranking of the Most Chosen Consumer Brands
Brand Footprint                                Contents                                                                Brand Footprint: A roadmap for growth
Global Ranking                                                                                                         What can we learn from brands winning at the moment of truth?

Top 50                                                                                                                                                               market, and it is often included in
                                                                                                                                                                     organisational objectives.
                                                                                                                                                                                                                chief officers about their growth
                                                                                                                                                                                                                strategies (see Brand Leaders
                                                                                                                                                                                                                Speak, pages 20-21). There is an
                                                                                                                                                                     Of the 11,000 brands analysed in           increased focus, too, on future trends
                                               %                 04   Behind the Numbers                                                                             Brand Footprint 2015, we saw 50%           by Kantar Worldpanel specialists
                                                    12%               Key highlights from this year's report                                                         grow with the majority of these            (see What’s Next, pages 42-43).
                                                                                                                                                                     (75%) expanding their penetration
                                                                                                                                                                     and thus their CRPs. It really             We invite you to explore the data
                                                                                                                                                                     is that straightforward. While             further at the report’s enhanced
                                                                 06   Brand Growth: A roadmap
                                                                      We mine the data from 11,000 brands to compare
                                                                                                                                                                     50% went down, most of these
                                                                                                                                                                     (80%) lost buyers/penetration.
                                                                                                                                                                                                                microsite [www.brandfootprint-
                                                                                                                                                                                                                ranking.com], where you can also
                                                                      marketing theory with shopper reality                                                                                                     read 20 winning brand case studies.
                                                                                                                       This year we reveal that growing              Though brands face ever more
                                                                                                                       FMCG brands follow one simple                 complex challenges, they can               I congratulate every brand
                                                                      Movers and Shakers
                                                                 12   What does the Brand Footprint 2015 data
                                                                                                                       rule: growth is about penetration –           succeed by doing something
                                                                                                                                                                     better than they did the previous
                                                                                                                                                                                                                featured in this report and
                                                                                                                                                                                                                hope you see it as a roadmap,
                                                                                                                       retaining and increasing the number           year. We explore these winning             valuable to you when navigating
                                                                      tell us about FCMG brand choice?                 of shoppers choosing your brand               strategies, so you can adapt them          your brands’ path to growth.
                                                                                                                                                                     to your own brands, whatever
                                                                      Global Trends, Brand Responses                   Brand Footprint is the most                   their size and context.
                                                                 18
                                                                                                                                                                                                                Josep Montserrat, CEO, Kantar Worldpanel
                                                                                                                       comprehensive study of FMCG
                                                                      Understanding consumer trends helps
                                                                                                                       brands across the globe, providing            The good news is that every
                                                                      brands plan for the future                       key findings for driving growth and           brand has the potential to
                                                                                                                       success. The report identifies growth         attract new shoppers. Only one                 • 250bn real shopper decisions
                                                                                                                       brands using our bespoke metric               brand in the world has a global                • 11,000 brands
What is the strongest measure of               08 The Top 50 and Next 20                                               Consumer Reach Points (CRPs),                 penetration above 50% (see Global
your brand’s success?                                                                                                  which has penetration – the number            Ranking Top 50, pages 8-9).                    • 200 categories
                                               13 The Next Generation                                                  of buyers of your brand – at its heart.                                                      • 35 countries
There is none more definitive than a                                                                                                                                 To enable even better understanding
consumer choosing to buy it rather than        14 Number 1 Brands by Country                                           Growing penetration has become a              of brand growth, this year’s report            • 4 continents
your competitor’s.                                                                                                     strategic goal for many CEOs of FMCG          includes more expert commentary
                                               17 Focus: India                                                         companies. They use this metric to            than ever. You will hear from
                                                                                                                                                                                                                    • 1 Brand Footprint Report
Brand Footprint, now in its third year, is a                                                                           communicate to investors and the              global and regional marketing
comprehensive study of brands that win         20 Brand Leaders Speak
at this moment of truth. Its conclusions
are drawn from thousands of brands             23 Focus: Mexico and Brazil                                             Brand Footprint at a glance
bought by 986 million households across
                                               24 Shopper Trends
                                                                                                                             #1
35 countries.
                                                                                                                                                  Coca-Cola, the world’s most chosen brand, is the #1 brand in 8 countries
A unique metric, Consumer Reach Points,        26 Success in Emerging Markets
is the basis of Kantar Worldpanel’s

                                                                                                                             #1
                                                                                                                                          %

analysis, identifying the most chosen          29 Focus: China and Indonesia                                                                      Downy, the top riser by Consumer Reach Points (CRPs), attracted
brands in the world. The report compares                                                                                                          11m new shoppers in 2014, up 23%
this data across countries, categories and     30		Category Focus

                                                                                                                            19m
competitors and provides insight into the
competitive global retail landscape.           38 Focus: France and Germany                                                                       more shoppers bought Colgate in 2014 – more new shoppers across the
                                                                                                                                              %
                                                                                                                                                  globe than any other brand
We hope the success stories in Brand           40 FMCG 3.0: What's Next
                                                                                                                             +3
                                                                                                                                      %

Footprint 2015 inform and inspire you as
champions of brands, global and local.         42 Beyond the Print                                                                                Dove rises from #12 to #9, reaching the global Top 10 for the first time
Sir Martin Sorrell, Founder and CEO, WPP

                                                                                                                            50%                   of brands grew in 2014 while the other half showed decline

                                                                                                                2      3
2015 A Global Ranking of the Most Chosen Consumer Brands
Behind the Numbers                                                                                                                                sector in 2015 as ‘fast-moving’ as its name
                                                                                                                                                  suggests it should be?
                                                                                                                                                                                                             Consumer Reach Points

                                                                                                                                                  Geographical hotspots
                                                                                                                                                  Emerging or fast growth markets are where
This year’s data has good news and a                                  To buy or not to buy – that decision determines whether a                   85% of the population lives; they account                                               ×                                   ×
warning for the FMCG sector in the 2015                               brand will grow. Brand Footprint maps this growth using a                   for 80% of CRP growth. Kantar Worldpanel
                                                                      bespoke metric, Consumer Reach Points (CRPs), to indicate                   forecasts that FMCG value in developing
Global Ranking                                                        how often and where in the world a brand is chosen by                       countries will grow by 7% in 2015.
                                                                                                                                                                                                                   Population                         ​Penetration                         Frequency
In New York, a fan buys snacks to eat while                           consumers (see page 8).
watching a Giants game. In rural Vietnam,                                                                                                         While 50:50 is the global average brand
a mother purchases her daughter’s first                               Using data from Kantar Worldpanel’s universe of 986 million                 growth: decline ratio, Peru, Russia and Brazil
deodorant in a local store. Thousands                                 households across 35 countries*, the CRP metric provides a                  saw more brands grow than decline; in Italy,
                                                                                                                                                                                                               How many households                 How many households              How often each household
of miles apart, these consumers are                                   level playing field for comparing FMCG brands. These range                  74% of brands declined. All this emphasises                      in a country                    buy a brand/universe             buys it on average in a year
experiencing what Kantar Worldpanel calls                             from basic to luxury, local to global, applicable across all                the imperative for brands to manage their
the ‘moment of truth’: the point at which a                           categories, from instant noodles to anti-ageing cream. All of               portfolio growth, to avoid overexposure to
shopper chooses one brand over another.                               this reflects how real shoppers purchased in 2014.                          local conditions and mitigate the impact of
                                                                                                                                                  local brand competition.                                   Downy has done particularly well in Indonesia, Philippines
Brands adding the most shoppers in 2015                               FMCG – not so fast moving                                                                                                              and Thailand, with rising penetration, brand stretching and
                                                                      Nine out of the 2015 Top 10 brands by CRPs featured in 2014’s               Top risers: consistency wins through                       innovation such as Downy Unstopables scent boosters helping
 Colgate                                           19m                leader board, with one new entrant for 2015: Dove.                          Observe the fastest growing brands globally                to fuel a great CRP performance.
                                                                                                                                                  to see they have added more than 13 million
 Maggi                                             18m                This year’s Global Ranking reveals that 50% of the 11,000                   new households each—that’s three times                     Brands with purpose
 Lay's                                             17m                brands analysed are growing their CRPs, with 50% declining.                 what other growing brands achieved. On                     Consumers are increasingly responsive to brands such as
                                                                      This split is evident in the Top 10, where six brands have rising           average, brands growing globally add five                  Lifebuoy (+7%) that show a social purpose through their
 Vim                                               15m                CRPs. It demonstrates the need for brand owners to balance                  million to their shopper base.                             marketing and offer a gateway to healthier lifestyles.
                                                                      their portfolios. Pantene’s reductions in CRPs, for example, was
 Dove                                              14m                counterbalanced by strong growth of other Procter & Gamble                  Fabric softener Downy leads the top CRP                    Colgate, however, is the brand which is recruiting the greatest
 Sunsilk                                           14m                products such as Downy (+23%) and Oral-B (+9%).                             risers for the second year running, with                   number of new shoppers, most of whom are in India.
                                                                                                                                                  Vim, Doritos, Lay’s, Cheetos and Dove
 Dettol                                            13m                Overall, growth brands expanded their CRPs by 9.8% last year;               returning too. These brands also grow value                Big room for brand growth
                                                                      declining products saw a drop of 8.3%. This suggests that                   consistently, on average by 10% globally.                  The Global Ranking lists the world’s most chosen brands,
 Hershey's                                         12m                winning brands may have grown their categories at the expense                                                                          achieving high penetration in their markets. Yet only Colgate
 Downy                                             11m                of other FMCG purchases.                                                                                                               reaches more than half the world’s households. All other
                                                                                                                                                                                                             FMCG brands, including table leader Coca-Cola, still do not
 Doritos                                           11m                It's a reminder that with competition from other growing                                                                               penetrate a majority of households.

                                                                                                                                                                                   “
Sources: Kantar Worldpanel 2014. Germany, Italy, Russia and US data
                                                                      markets, FMCG is not guaranteed its current share of
supplied by GfK and IRI                                               wallet. Interest needs to be stimulated through innovations,                                                                           Of the 11,000 brands analysed, only 2% are purchased
                                                                      engagement with technology and the creation of brands that                                                          Emerging or fast   by more than 80% of a country’s shoppers – so even
                                                                      make consumers lives easier, happier or healthier.                                                                                     the most successful brands have room to grow.
Today’s value-chasing consumers are as
                                                                                                                                                                                          growth markets     (See page 6, Brand Growth: A roadmap).
likely to choose local brands, shaped by local                        Brand Footprint calculates that 250 billion FMCG shopper                                                            account for 80%
cultures, tastes and nuances, as brands                               decisions were taken last year – a similar figure the previous
produced by global FMCG giants.                                       year. Flat CRP growth poses a key question for FMCG: is the
                                                                                                                                                                                          of CRP growth

                                                                      * includes households from GfK (Russia, Italy, Germany) and IRI (USA)       Luis Simoes, Global Strategy Director, Kantar Worldpanel    See how your brand is doing and play with the data on www.brandfootprintranking.com

                                                                                                                                              4   5
2015 A Global Ranking of the Most Chosen Consumer Brands
Brand Growth: A roadmap                                                                                                                            Rule 2
                                                                                                                                                                              To win the penetration game, FMCG
                                                                                                                                                                              brands need to be distributed and
                                                                                                                                                                              marketed to as many consumers
                                                                                                                                                                                                                       through a global crowd-sourcing
                                                                                                                                                                                                                       campaign to create new flavours.

                                                                                                                                                   Make your brand            as possible. Sharp urges brands          Available to purchase
                                                                                                                                                                              to ‘refresh and build memory             Coca-Cola, the world’s leading
What Brand Footprint data             year, is the secret of successful                Kantar Worldpanel’s Brand Footprint                         accessible to as many      structures’ with mass market             FMCG brand by CRPs, has long made
tells us about growing brands         FMCG brands and growing
                                      Consumer Reach Points (CRPs).
                                                                                       has access to panels making up
                                                                                       412,000 households across 35
                                                                                                                                                   shoppers as possible       advertising that features distinctive
                                                                                                                                                                              yet simple messaging.
                                                                                                                                                                                                                       physical availability one of its three
                                                                                                                                                                                                                       core marketing principles. Through
and shopper behaviour                                                                  countries. Experts across the                                                                                                   global distribution networks and
There’s a fundamental truth about     Many marketing theorists support                 globe have observed consumer                                                           The Top 50 brands spend millions         franchise systems, Coca-Cola has
FMCG brands: the key to growth        the penetration proposition,                     and shopper behaviour in relation                                                      of dollars annually on marketing in      lived up to its late president Robert
is attracting more buyers. In other   including Professor Byron Sharp                  to over 11,000 brands. Here we                                                         all its forms – expenditure that gives   Woodruff’s promise to put Coke’s
words, increasing penetration,        in How Brands Grow, where he                     focus on four rules for brand                                                          them a better chance of succeeding       products “within arm’s reach of
as measured by the number of          uses empirical evidence that                     growth that contribute to achieving                                                    in the moment of truth and validate      desire”.
households buying a brand in one      includes Kantar Worldpanel data.                 consistently high CRP scores.                                                          the CRPs they achieve.
                                                                                                                                                                                                                       In Asia’s growing urban centres,
                                                                                                                                                                              Snack brand Lay’s is one of the          distribution assumes even greater
 Penetration is the key to growth                                    Penetration             Volume growth               Frequency                                            fastest growing brands in terms of       marketing significance. Local brand
                                                                                                                                                                              CRPs. Its launches in Italy and Brazil   growth comes from concentrating
   Only 2% of brands reach over                                                                             Source: Brand Footprint 2015                                      used all the levers to make its brand    on outlets in lower tier cities where
                                                                                                                                                                              memorable, from traditional push-        global brands are often not found
   80% of households                                                                                                                                                          marketing (celebrity endorsement         and boosting brand awareness in
   Penetration             Brands                                                                                               2.8                                           by footballer Lionel Messi in TV,        store. Chinese toothpaste brand
                                      Change per year                                                                                                                         outdoor, digital, in-store and on-pack   Saky, for instance, has grown
    Over 80%                2%                                                                             1.1                                                                advertising in time with the 2014        by being well-distributed and
                                                                                             0.3                                 2.4
                                                                                                                                                                              FIFA World Cup) to ‘pull’ marketing      highly visible on store shelves.
    60-80%                  5%                                                                0.2
                                                                                                             0.8
                                                                                                             0.1                0.2
                                       0       -0.2        -0.1              0                 0
    40-60%                  9%                                              -0.2
                                                            -0.8                                                                                                              Penetration needs to be earned again      “Heavy buyers are important too, but
    20-40%                 19%                 -2.4                       -0.5                                                                     Rule 3                     and again. Kantar Worldpanel’s            chances are there aren’t so many.”
                                                          -1.4                                                                                                                historical panel data shows that the      While new shoppers come on board,
    10-20%                 19%                                                                                                                     Retain and attract light   vast majority of your brand's buyers      others are lost; the challenge is to
                                              -2.7                                                                                                                            will buy your brand once, and that        achieve a positive balance.
    5-10%                  15%                                                                                                                     or occasional buyers       the most common shopper behaviour
    Below 5%               32%               Worst 15%    Next 15%      Other losers      Other winners   Next 15%            Top 15%
                                                                                                                                                                              within the category is not to buy your    So brand penetration strategies
                                                                                                                                                                              brand at all. This is largely because     need to focus on increasing the
                                                                                                                                                                              in most FMCG categories, consumers        number of light buyers, rather than
                                                                                                                                                                              have a multitude of brands to choose      heavy or core shoppers. This can
                                      Penetration is a measure of brand                Set your penetration goals                                                             from.                                     include targeting new usages, new
 Rule 1                               or category popularity. If your brand            Innovation is a key penetration strategy                                                                                         consumption occasions, expanding
                                      is popular, says Richard Herbert,                for Top 50 growing brands. Downy,                                                      The majority of a category’s shopper      equity into new categories, smart
 Increasing brand                     Global Insight Director at Europanel,            an outstanding example, increased                                                      base is light buyers, who are “very       sizing or new brands to cover all
                                      “everything else follows”.                       CRPs last year by 23% with campaigns                                                   important because there are so            price ranges.
 penetration is pivotal                                                                ensuring mental and physical                                                           many of them,” notes Alison Martin,
                                      Europanel’s BG20 study of 16                     availability across country and across                                                 Director of Kantar Worldpanel.
                                      countries in Europe, Asia and the                category. In February 2015 the brand
                                      Americas explored 9,000 brands in 79             stretched outside the laundry category
                                      categories covering foods, beverages,            with the launch of the Unstopable                                                      Your buyers are another brand’s          Chocolate spread Nutella is bought
                                      household and personal care.                     Collection of home scenting products,                       Rule 4                     buyers, who also buy your brand.         by 60% of households in France,
                                      The strong relationship between                  including air sprays and candles.                                                      Kantar Worldpanel data indicates that    but still has to renew a third of its
                                      penetration growth and brand growth              (More on Downy, page 12.)                                   Your buyers don’t          consumers buy a range of brands in       customers every year.
                                      is clear, whereas no such correlation                                                                                                   most categories.
                                      exists between frequency and growth.             Only five brands in the world get close                     belong to you                                                       Idriss El Ganari, Knowledge Director
                                      Few of the Top 10 brands in the Global           to 100% penetration in their markets                                                   This underlines the need for constant    at Kantar Worldpanel France, says
                                      Ranking Top 50 (page 8) dip below                – Coca-Cola in Mexico, for example                                                     buyer recruitment, even for high-        the reality of customer churn has
                                      20% penetration, with the strongest,             – however the most common brand                                                        penetration brands. A Kantar             implications for marketers focused
                                      Colgate, exceeding 60%. This means               penetration is below five per cent.                                                    Worldpanel study of 2,000 brands in      on loyalty programmes. El Ganari
                                      every brand has room for growth. Of              So marketers need to be realistic in                                                   France in 2014 found 50% customer        explains: “Loyalty can't be efficient
                                      all the growing brands in the world,             setting targets and these should be                                                    churn for each brand examined.           because customers don’t come to
                                      75% have grown in penetration.                   based on growing penetration.                                                                                                   your brand on a long term basis.”

                                                                                                                                           6   7
2015 A Global Ranking of the Most Chosen Consumer Brands
Brand Footprint Global Ranking Top 50
Rank 2014    Rank      Rank     Brand      Manufacturer     Consumer Reach Penetration   Frequency   Consumer Reach            Rank 2014    Rank      Rank     Brand     Manufacturer     Consumer Reach Penetration   Frequency      Consumer Reach
            Change   Movement   Name                           Points (m)      %                     Points Growth %                       Change   Movement   Name                          Points (m)      %                        Points Growth %

                                         The Coca-Cola
   1                    0                                       5,722         43.3         13.4           -2                      26                  -2                  Mondelez             876           11.6        7.6                -4
                                           Company
                                        Colgate-Palmolive
   2                    0                                       3,992         64.6         6.3             3                      27                  -1                    P&G                868           23.6        3.7                -2
                                            Company
                                                                                                                                                                        The Coca-Cola
   3                    0                    Nestlé             2,755         32.7         8.6             5                      28                   1                                       757           21.2        3.6                 0
                                                                                                                                                                          Company

   4                    1                   Unilever            2,338         26.5         8.9             7                      29                  -1                   Danone              747           12.9        5.9               -8

   5                   -1                    Nestlé             2,137         22.8         9.5            -8                      30                   1                   Unilever            743           4.3         17.7                3

                                                                                                                                                                         The Hershey
   6                    0                   PepsiCo             1,984         24.6         8.2             1                      31                   2                                       735           13.9        5.3                 4
                                                                                                                                                                          Company

   7                    2                   PepsiCo             1,747         27.2         6.5             6                      32                  -2                    P&G                722           13.7        5.4               -2

                                                                                                                                                                        Mc Cormick &
   8                   -1                   Unilever            1,647         29.4         5.7            -4                      33                  -1                                       721           14.5        5.1                 1
                                                                                                                                                                          Company

   9                    3                   Unilever            1,457         34.7         4.3             6                      34                   3                   PepsiCo             714           14.5        5.0                 7

   10                   0                     P&G               1,438         29.8         4.9            -1                      35                   0                  Beiersdorf           692           22.2        3.2                 3

   11                  -3                     P&G               1,386         26.2         5.4          -17                       36                   0                   Unilever            670           15.8        4.3                 1

   12                  -1                    Nestlé             1,375         29.2         4.8             0                      37                   2                   Ferrero             665           12.2        5.5                 5

   13                   0                   Unilever            1,316         31.8         4.2             1                      38                   4                   PepsiCo             636           15.5        4.2                 4

   14                   4                     P&G               1,264         14.2         9.0           23                       39                  -1                   Unilever            630           14.4        4.4               -2

   15                   0                   Unilever            1,212         20.1         6.1           12                       40                  14                   Unilever            621           12.6        5.0               18

   16                  -2                     Kraft             1,143         15.2         7.7          -11                       41                  -1                   Unilever            617           15.5        4.0               -2

                                        Colgate-Palmolive
   17                  -1                                       1,059         18.9         5.7            -2                      42                   2                General Mills          610           10.4        6.0                 1
                                            Company
                                                                                                                                                                       Del Monte Foods,
   18                  -1                    Danone             1,053         14.9         7.2            -1                      43                  -9                                       607           13.1        4.7             -11
                                                                                                                                                                             Inc.

   19                   3                   Unilever             936          12.5         7.6             2                      44                   4                   PepsiCo             603           11.6        5.3                 9

                                         The Coca-Cola
   20                   1                                        928          25.0         3.8             1                      45                   0                    P&G                601           22.0        2.8                 4
                                           Company

   21                   2                   Mondelez             921          25.0         3.7             0                      46                   3                    Yakult             597           8.2         7.4                 9

   22                  -3                  Ajinomoto             917           7.0         13.3           -5                      47                  -4                Barilla Group          591          13.0         4.6               -3

   23                  -3                    Bimbo               912           6.8         13.6           -2                      48                  -7                    P&G                588          15.0         4.0               -6

   24                   1                    Nestlé              893           7.8         11.5            0                      49                  -3                   Unilever            570          16.4         3.5                 1

                                           H.J. Heinz
   25                   2                                        889          18.4         4.9             4                      50                   5                   PepsiCo             562           5.8         9.9                 7
                                           Company

                                                                                                                                                                                                                                   Source: Brand Footprint 2015

                                                                                                                       8   9
2015 A Global Ranking of the Most Chosen Consumer Brands
The Next 20                                                                                                                                  The Brands Knocking on the Door of the Top 50
  Rank 2014          Rank        Rank       Brand         Manufacturer      Consumer Reach Penetration   Frequency   Consumer Reach          Notable in the Next 20 this year
                    Change     Movement     Name                               Points (m)      %                     Points Growth %         are budding brands within global
                                                                                                                                             portfolios
      51                         -1                         PepsiCo              546           8.6         6.4             0                 Plucky and dynamic, the strongest
                                                                                                                                             growth among these is achieved by
      52                         -5                     Procter & Gamble         545          17.1         3.2            -3                 Dettol. Its 11% increase in CRPs saw
                                                                                                                                             it climb five places in the 2015 Global
      53                         -2                         Unilever             533          16.4         3.3            -1                 Ranking to number 57.

      54                         -2                         Unilever             521          13.2         4.0            -2                 Also rising fast are Procter &
                                                                                                                                             Gamble’s premium toothpaste
      55                         -2                      Kimberly Clark          514          12.6         4.1            -3                 Oral-B and Kellogg’s latest recruit,
                                                                                                                                             Pringles, as strong marketing
      56                          0                         Unilever             487          11.2         4.4            -2                 investment pays dividends for
                                                                                                                                             both players.
      57                          5                     Reckitt Benckiser        475          15.7         3.1           11                                                            increase in global CRPs, it is the       users on brushing strategy and
                                                                                                                                             Keeping it clean                          world’s 67th most chosen brand and       warns them if they ‘missed a bit’.
                                                           The Clorox
      58                         -1
                                                            Company
                                                                                 470          10.4         4.6            -5                 Launched in Indian hospitals over 80      the fifth most chosen in oral care.
                                                                                                                                             years ago, Dettol Antiseptic Liquid                                                Snap, crackle… and pop
      59                         -1                    Johnson & Johnson         469          15.9         3.0             0                 was first used during surgical pro-       One of P&G’s billion-dollar brands,      Squeezed by changing breakfast
                                                                                                                                             cedures. Since then, the brand has        Oral-B is on the cusp of a truly         habits in its key markets of Germany
      60                          0                           Mars               467          13.7         3.5             3                 diversified to categories including       global reach, among the top 100          and the UK, Kellogg’s needed a star
                                                                                                                                             bar soaps, liquid hand wash, body         brands in three continents: US,          brand to spearhead the growth of its
      61                         -2                     Kraft / Mondelez         447          11.5         4.0            -2                 wash, shaving cream and plasters.         Latin America and Europe. Growth         snack portfolio. It appears to have
                                                                                                                                                                                       has been slower in Asia and the          found it in Pringles.
      62                          3                           Mars               430          13.1         3.3             3                 Universally positioned as ‘protector      Middle East, but it has nonetheless
                                                                                                                                             from germs’, it gains most of its         climbed the ranking in every region      Well established in USA and Europe,
      63                          4                          Nestlé              430           5.8         7.5             6                 CRPs from Asia and the Middle             across the world, especially in          Pringles' 7% rise in CRPs saw
                                                                                                                                             East, in particular India, where it       Europe (+15%) and Latin America,         it climb two places in the global
                                                         The Coca-Cola                                                                       experienced double digit growth           where its Dare to Change campaign        ranking to become 68th most
      64                         -3                                              423          13.2         3.2            -4
                                                           Company
                                                                                                                                             in 2014 alone. Dettol’s brand             contributed to a 10% rise in CRPs.       chosen brand, mainly due to fast
      65                         -2                        Dr Pepper             415           5.0         8.4            -1                 equity there is such that the Indian                                               growth in its core US market, the
                                                                                                                                             Prime Minister launched its latest        While toothpaste has the highest         UK, Germany, France and Russia.
      66                          0                         PepsiCo              413           6.9         6.1             1                 campaign, Swachh Bharat, endorsing        global penetration in the health
                                                                                                                                             its Clean India message as one of his     and beauty category, there is            Pringles is both leading and riding
      67                          4                           P&G                410          18.3         2.3             9                 key governmental policies.                still headroom for brand growth          a category wave. One of the fast-
                                                                                                                                                                                       in oral care. Mouthwash, for             est-growing FMCG categories this
      68                          2                     Kellogg Company          401          11.0         3.7             7                 Like many premium brands in the           example, has only 27.3% global           year, savoury snacks are in very
                                                                                                                                             report, Dettol recently launched a        penetration and new ranges such          good health: now bought by 80% of
      69                         -5                           P&G                393           6.1         6.5            -6                 smaller, affordable pack, increasing      as whitening toothpastes have            households globally. Sales within the
                                                                                                                                             penetration in rural areas and            bolstered sales in many markets.         category increased by 4% in 2014.
      70                         -1                           P&G                389          10.7         3.7             2                 smaller towns.
                                                                                                                                                                                       But Oral-B shows most promise in         Kellogg's continues to work the
                                                                                                                                             Most of Dettol’s European sales are       premiumisation. Investing heavily in     brand hard. Pringles Tortilla
Source: Brand Footprint 2015
                                                                                                                                             within the UK, with CRPs growing          new product development, the brand       launched in the US, Mexico and Cen-
                                                                                                                                             by 13%. Its new ‘Laundry Sanitiser’       demonstrates the first real collabora-   tral America last summer with three
                                                                                                                                             product extends the anti-bacterial        tion between FMCG and technology.        different flavours, and its 2014 World
                                                                                                                                             pledge to the washing machine.                                                     Cup marketing in the UK saw it boost
                        For full global, regional, country and sector rankings, information on panel sizes and a complete index                                                        This year it introduced a toothbrush     CRPs by 12% in the country.
                                                                                                                                             Teeth and tech                            for the information age, which
                        of the Top 50 brands included in this report, visit www.brandfootprint-ranking.com                                   Oral-B rose four places to enter the      connects via Bluetooth to a               See how your brand is doing and play with the data on
                                                                                                                                             Next 20 for the first time. With a 9%     smartphone app, congratulates             www.brandfootprintranking.com  

                                                                                                                                       10   11
2015 A Global Ranking of the Most Chosen Consumer Brands
Movers and Shakers                                                                                                                                                     The Next Generation: Beyond the top 70
The 10 fastest growing brands in the top 50 have had an exceptional 2014, Sunsilk: smooth growth                                                                       Today’s smaller but rapidly climbing
cumulatively reaching consumers on an additional 10.6 billion occasions Sunsilk, also known as Sedal or Sedã,                                                          brands could well be tomorrow’s
                                                                                                                        has consistently innovated across
Six of the top 10 return from last year: Downy (top for the second year                                                 the marketing mix, making it more
                                                                                                                                                                       major global brands
running), Vim, Doritos, Lay’s, Cheetos and Dove. This shows that even the                                               accessible to young, middle-class              Growth typically comes in at least
very biggest brands have the capacity to grow consistently.                                                             women in developing regions.                   one of three ways: acquiring brands
                                                                                                                                                                       to extend portfolio, extending into
Downy stays up                                                                                                          In Malaysia and Indonesia, Sunsilk             new or adjacent categories and
The Procter & Gamble fabric softener Downy remains the world’s fastest                                                  engaged young hijab-wearing working            positioning to cover new targets,
growing brand, increasing its Consumer Reach Points by 23%, and moving                                                  women: its Hijabista campaign in               consumption occasions or price tiers.
up four places to 14. This is the first time Downy has achieved over one                                                2013 ranged from TV to targeting hijab
billion CRPs, joining Brand Footprint's Billionaire Club.                                                               bloggers. In 2014 the brand saw nearly         Here we look beyond the Top 70 to
                                                                                                                        22% CRP growth in the Philippines, 13%         our next generation of brand titans        of American-based brewing giant            raised awareness across the region,
Top 10 risers globally based on CRP Growth                                                                              in Mexico and 12% in Indonesia.                according to CRP growth. What              Anheuser-Busch, it is the world’s          especially India and Indonesia.
                                                                                                                                                                       strategies are these promising             third most chosen beer brand and has
CRP                                                                                      Source: Brand Footprint 2015   Lay’s: football and flavours                   brands using to improve penetration        seen 63% growth in spend.                  The range has continually expanded
Growth   22.8                                                                                                           The PepsiCo-owned snack brand                  and frequency in different markets?                                                   across shampoos, conditioners and
%                18.3                                                                                                   features in the top 10 recruiters                                                         In the 2015 ranking Brahma has             styling aids. Much success has come
                        11.8
                                                                                                                        for 2014. Strong CRP growth in the             If you can’t build it, buy it              experienced 23% CRP growth and it          from the innovative 7 Day Keratin
                                  9.0       8.8                                                                         core US market (up 5%) has been                Professor John Quelch, Professor           has shown consistent growth in the         Smooth system.
                                                     7.2       7.1            6.9                                       backed up by Asia and the Middle               of Business Administration at              ranking over the past three years.
                                                                                                6.3
                                                                                                            5.8         East (up 5%) and Europe (up 7%).               Harvard Business School, told Brand                                                   Coffee brand Dolce Gusto's CRPs
                                                                                                                                                                                                                  Rising stars
                                                               Mountain Dew

 0                                                                                                                                                                     Footprint:                                                                            have grown by 16% in the last year,
                                                                                                                        Lifebuoy: profit through philanthropy                                                     Haircare brand Tresemmé has been           powered by strong performances in
                                                                              Lifebuoy
                                                     Cheetos
                        SUNSILK

                                  Doritos
         Downy

                                            Yakult

                                                                                                                        With Lifebuoy, Unilever's ambitious task       "If you are a multi-national               part of the Unilever portfolio since       Western Europe, especially Spain
                                                                                                            Lay's
                                                                                                Dove
                 VIM

BRANDS
                                                                                                                        is to change the hygiene behaviour of one      corporation looking to grow a brand        2010 with rapid roll out around the        and France. The most recent opening
                                                                                                                        billion consumers across Asia, Africa and      globally, one option is to develop one’s   world in the last five years. Now placed   of a new factory in Brazil (the first
Rank      1       2       3         4        5        6           7             8                9          10
                                                                                                                        Latin America. Lifebuoy has executed           own product portfolio, or alternatively    at 104 in the global brand rankings, it    outside Europe) shows the brand has
                                                                                                                        educational campaigns, such as World           acquire established local brands.          looks set to soon join the top 100.        the ambition to grow globally.
                                                                                                                        Handwashing Day, and local initiatives         International beer companies have
Growth has been fuelled by Indonesia, Brazil, Thailand, Peru, Venezuela                                                 supported by NGOs to spread awareness          principally operated in that fashion."
and the Philippines. Building on its multi-sensory campaign, Downy used                                                 about hygiene among children.

                                                                                                                                                                                                                    “
a Game of Thrones theme encouraging dual usage such as Downy fabric                                                                                                    Indeed, Brahma’s global success is
conditioner with Tide Laundry.                                                                                          Developing products to suit new                a story of mergers and acquisitions.                If you are a multi-national corporation looking to grow
                                                                                                                        usage occasions, such as the colour-           In 1999, Ambev acquired the brand
While its global growth levels are not reflected in the US, Downy features                                              changing handwash indicating when              along with its longstanding rival
                                                                                                                                                                                                                           a brand globally, either develop your own product
in the US top 100 with penetration of 28.4% of US households. 2014 saw                                                  germs have been killed, the Lifebuoy           Antarctica and was widely tipped to be              portfolio, or acquire established local brands
the launch of the ‘Rip your clothes on’ commercial during the Victoria’s                                                Handwashing Behaviour Change                   Brazil’s first international player. But
Secret fashion show. The importance of softness and comfort was further                                                 Programme has helped increase                  it was only to enjoy global distribution
promoted with the #Hugmore video and consumers were invited to design                                                   the brand’s CRPs 7% globally.                  upon its merger with Belgian brewer
the next Downy Simple Pleasure scent.                                                                                                                                  Interbrew five years later.                Marketed as ‘used by the                   Consumers the world over love
                                                                                                                                                                                                                  professionals’ due to the brand’s          coffee. Instant, roast and ground
Mountain Dew’s global range                                                                                                                                            The brand has nonetheless become           heritage in salons, Tresemmé               coffee are purchased and taken
Moving five places up the ranking and increasing its CRPs                                                                                                              a totem of success for Brazil, which       is priced to fit into a niche more         home by at least half of shoppers
by 7%, Mountain Dew has entered the ranking at number 50.                                                                              Did you                         according to Devin Kelly, Inbev’s vice     expensive than value brands but still      globally. The ease of preparation and
While the US is Mountain Dew’s biggest market, it has seen
growth in Asia, especially in Thailand and Vietnam.
                                                                                                                                       know?                           president at the time, was always its
                                                                                                                                                                       ambition. “The emotional context of
                                                                                                                                                                                                                  an everyday option.                        long shelf life of instant make it the
                                                                                                                                                                                                                                                             most likely entry point to the category
                                                                                                                                                                       Brahma, at the heart and soul of this      CRP growth has been particularly           in countries with a weaker coffee
Mountain Dew has managed this strong performance in the face of                                                                                                        incredible country called Brazil, was      strong in Asia (94%) where the brand       culture. Consuming on the go or in a
a slow-down in the carbonated soft drinks market as consumers                                                                                                          the single most important factor.”         has risen 51 places, and yet is a          café is an affordable piece of luxury.
lean towards healthier alternatives. 2014 saw plenty of innovation                                                                                                                                                relative unknown, currently only           Coffee capsules have helped create
with new variants and flavours as well as a Mountain Dew Diet,                                                            2 out of 3 Filipino homes buy                In 2005, Brahma was made available         reaching 1.3% of this vast population.     the holy grail of marketing: a new
promoted by car racer Dale Earnhardt. With the Millennial target                                                                                                       for the first time in 15 countries,                                                   category – combining the indulgence
in mind, the ‘Dew After Dark’ game-on tournament featured                                                                 3-in-1 White Coffee                          including the UK, US, Canada,              A partnership with the television          of café culture with the convenience
the newly released Call of Duty Advanced Warfare game.                                                                                                                 Russia and France. Now, as part            show ‘Asia’s next top model’ has           and speed of the capsules.

                                                                                                                                                                 12   13
2015 A Global Ranking of the Most Chosen Consumer Brands
UK                                                                                                                                                                    RUSSIA

                                  IRELAND                                                                                                                                                                            GERMANY

                                 FRANCE                                                                                                                                                                                 ITALY

                            PORTUGAL                                                                                                                                                                                       SPAIN

                                USA                                                                                                                                                                                         GREECE

                             MEXICO                                                                                                                                                                                         SOUTH KOREA

                   CENTRAL AMERICA                                                                                                                                                                                          CHINA

                           COLOMBIA                                                                                                                                                                                        TAIWAN

                              ECUADOR                                                                                                                                                                                   PHILIPPINES

                                VENEZUELA                                                                                                                                                                             VIETNAM

                                          PERU                                                                                                                                                                    MALAYSIA

                                            BOLIVIA                                                                                                                                                          THAILAND

                                                 BRAZIL                                                                                                                                                 INDONESIA
                                                      CHILE                                                                                                                                         INDIA
                                                          ARGENTINA                                                                                                                           SAUDI ARABIA

                                                                                                                                                                                                                                          Source: Brand Footprint 2015
                                                                                                                               KEY
Number 1 Brand By Country                                                                                                            +3%     1 to 3%      0%          up to -4%     -4% onwards

Countries worldwide have different         food and beverage categories.          are part of consumers’ daily lives,          dairy brand Alquería, which this           consistent with its ambition to be        emerge triumphant from a market
brand preferences, as depicted             With the exception of Coca-            generation after generation.”                year takes top spot as Colombia’s          market leader,” says Garavaglia.          marred by food safety scandals. As
in our map of top brands around            Cola, top brands per country           A mere five brands in the world              number one brand based on CRPs.            She highlights Alquería’s high            its competitors lost shoppers, I-Mei
the globe, with food and beverage          are invariably local, integral to a    have reached over 99% shoppers               In doing so, it nudges aside fellow        penetration rate of 71% and notes the     stood out as a company willing to
products dominating the list               country´s culture and symbols of       locally. These are Pil in Bolivia,           local dairy and food producer Colanta,     company partners to gain necessary        act fast and take responsibility.
                                           both consumer habits and tastes.       Coca-Cola in Chile and Mexico,               2014’s leading brand in Colombia.          expertise in new categories. Alquería     Held up as a role model for food
On average, number one brands                                                     Indomie in Indonesia, Gloria in Peru                                                    has, for instance, embarked on a          standards nationwide, I-Mei was
reach 85% of shoppers in their             “We see local brands taking the        and Almarai in Saudi Arabia. These           Alquería is a study in meticulously        joint venture with Danone, to create      able to trade on a reputation for
country, a level achieved by only          number one position in more than       brands have reached the holy grail           planned local expansion. The family-       DASA which supplies the local             honesty and integrity. It is now
one per cent of FMCG brands                three quarters of the 35 countries     in terms of attracting buyers and            owned company was founded in               market with yogurt products.              the most popular brand in the
across the world. While this level         profiled," says Virginia Garavaglia,   can now focus on increasing the              1959 as a milk processor and has                                                     country and purchased by 82%
of penetration is crucial to success,      Global Brand Footprint Project         number of times they are purchased.          gradually diversified into other           Trust matters                             of Taiwanese households. I-Mei
Consumer Reach Points (CRPs) are           Director. ”These brands tend to be                                                  foods and beverages such as juices         Another change in this year's Number      products were chosen 44 million
dependent on purchase frequency            tried and trusted by almost every      Penetration boosts Alquería                  and ice cream. “Alquería started           One Brand By Country ranking              times in 2014, which contributed
also, which tends to be higher in          household in the country. They         Noteworthy is the performance of             small, but growth was steady;              saw Taiwanese food brand I-Mei            to a sales increase of 4.7%.

                                                                                                                         14   15
2015 A Global Ranking of the Most Chosen Consumer Brands
India is polarised in terms of FMCG performance:         Country Focus: India
sales volume is down by 3% year-on-year in
rural areas but buoyant in urban areas
                                                         A rise in disposable income in India,       and smooth hair instead of relying on
                                                                                                     fragrance diversity. The biscuit category
                                                         especially among urban consumers,           was able to carve out a health segment,
                                                         is fuelling a boost in confidence           which overall grew consumption by 5%.
                                                         and significant change in FMCG              Pillsbury’s Multigrain Atta dough brand
                                                                                                     grew CRPs by 8%.
                                                         purchasing habits
                                                         India has one of the world’s fastest        LOCAL BRANDS ON THE RISE
                                                         growing and confident economies: the        In India, global-versus-local brand
                                                         International Monetary Fund forecasts       popularity by CRP splits 40/60.
                                                         growth of 7.5% this year, exceeding         Colgate is the one global brand
                                                         that of China.                              in India’s top 10 brand ranking,
                                                                                                     a new entrant for 2015 thanks to
                                                         This confidence is displayed in FMCG,       exceptional penetration of 87%.
                                                         which has seen a large proportion of
                                                         successful premium brand launches           Nearly half the fastest rising brands
                                                         in 2014. In bar soaps, for instance, the    are local. Toothpaste brand Dabur Red
                                                         share of spend on premium brands            capitalised on a surge in interest for
                                                         increased from 30% to 33%, while            herbal products, as did herbal shampoo
                                                         premium brand share for shampoos            Kesh King, a premium range that found
                                                         grew from 34% to 36%.                       success in its launch states. Indian
                                                                                                     biscuit brand Britannia has also entered
                                                         ASPIRATIONAL DRIVE TO PREMIUM               the top five for the first time, boosted by
                                                         Consumer aspiration to purchase             growth of the biscuits category.
                                                         premium brands is not about replacing
                                                         cheaper counterparts, but is on top         PERSONAL CARE POSITIONING
                                                         of their existing shopping baskets.         Intelligent positioning is key to
                                                         Nearly half of biscuit buyers (45%), for    success in Indian personal care. Fogg
                                                         instance, purchased premium as well         deodorants made a significant impact by
                                                         as discount brands.                         pursuing a functional ‘no gas’ marketing      For the 2014 wedding season, Sunsilk
                                                                                                     strategy, rather than the more emotional      launched 'BandBaajaBridesmaid', a
                                                         Pack size reduction has helped make         positioning of competitors. This              campaign targeting the bride's friend,
                                                         such brands accessible to a wider           resonated with Indian consumers, and          sister or cousin instead of the bride
                                                         socio-economic audience. Economic           the brand is key to the category growth       herself. This, alongside a partnership
                                                         growth has also encouraged more             of deodorants overall.                        deal with the Bollywood film ‘2States’
                                                         consumers to purchase premium than                                                        to help launch its Natural Recharge
                                                         before; milk food drinks, face and hand     Sunsilk is also thinking outside the box      variant, helped the brand experience
                                                         washes, and fabric softeners have seen      when it comes to the Indian market.           10.4% CRP growth in 2014.
                                                         good CRP growth in the past year.

                                                         At the same time the CRP ranking of         Top 5 most chosen brands                      Top 5 RiserS
                                                         mass market detergents Ghari and
                                                         Wheel suffered, due to a significant        Brands                         CRP (M)        Brands                     CRP Growth %
                                                         fall in purchase frequency as premium
                                                         alternatives become popular.                 Parle                         4,219           Anmol                         36
                                                                                                      Clinic Plus                   3,350           Sakthi                        27
                                                         NEEDS DRIVE BRAND EXTENSIONS
                                                         In line with growing consumer                Amul                          2,654           Dove                          24
                                                         affluence, Indian marketers are
                                                         embracing needs-based marketing
                                                                                                      Ghadi                         2,154           Thirumala                     24
                                                         strategies. Personal care has seen            Britannia                    1,842           Arokya                        20
                                                         product extensions as a result, with hair
                                                         care brands now focusing on hair loss       Source: Brand Footprint 2015

                                                   16   17
2015 A Global Ranking of the Most Chosen Consumer Brands
Global Trends, Brand Responses
Understanding consumer trends            and bought. In India the rise of        statement in 2014 by removing                  partnered with premium British
                                         e-commerce is partly fuelled by         sweets and crisps from the                     store Selfridges allowing shoppers
and behaviour allows brands to           more middle-class women going out       checkout in 600+ stores in the UK.             to create a jar with their name on it.
plan for the future                      to work.                                                                               Crowd sourcing is popular, with
                                                                                 BUILDING trust                                 brands such as Downy and Lay’s
                                         The boom of the Millennial generation   In an age of abundant choice,                  developing new variants. Blends for
                                         in developing markets brings            consumers are drawn to brands                  Friends in the UK lets consumers
                                         consumers with different needs          with a commitment to deliver their             design and name their own tea,
                                         and attitudes. India’s Engage, for      promises. Confidence lost is hard to           while Concoction shampoo does the
                                         example, offers couples matching        win back, as recent meat scandals              same personalisation for haircare.
                                         deodorant pairs such as Rush &          in Taiwan and Europe showed.
                                         Blush, Frost & Drizzle.

                                                                                                                                    “
                                         In the West, L’Oreal Paris is using                                                            In India the rise of
                                         more mature models to appeal
                                         to specific targets, and smaller                                                               e-commerce is partly
                                         households are targeted by products                                                            fuelled by more
                                         such as Loyd Grossman for One sauce
                                         in the UK.                                                                                     middle-class women
                                                                                                                                        going out to work
                                         The health parallel
                                         Some brands are moving beyond
                                         reactive health to proactive and
Consumption habits around the            restorative, with anti-ageing
world continue to evolve and brands
that cater for these shifts create new
opportunities for their businesses.
                                         properties and nutritional
                                         boosts: Activia yoghurt’s ‘happy
                                         tummy’ is one example.
                                                                                                                                    Digital Trends: Great expectations
The world is diverse in shopping
behaviour and tastes, but there are      The trend extends to personal
four common trends to note.              care. Premium Chinese toothpaste
                                                                                                                                    The Millennial generation now                    the Taplister app to tell their ale-loving cus-    In developed markets, the click-and-collect
                                                                                                                                                                                     tomers which beers are on tap via Facebook,        concept has come of age. In the UK, Waitrose
                                         YunNanBaiYao uses a traditional         Consumers are looking for                          expects brands and retailers to                  Twitter and the company website.                   is introducing hotel-style welcome desks to
Demographic shifts                       medicine to help with pain relief.      sustainability as part of a brand’s                offer goods on their demanding,                                                                     facilitate online shopping, while in the US,
Populations are changing the world                                               quality promise, in response to
over, but not necessarily in the same    Brands and retailers are in step        complex FMCG supply chains.
                                                                                                                                    tech-savvy terms                                 People use Facebook to get ideas from their        Walmart is testing online grocery delivery and
                                                                                                                                                                                     friends; brands and retailers are doing the        in-store collection, looking to its UK chain
way. Rising affluence across Asia is     with the fight against obesity:         French food producer and grocer                                                                     same with their fan bases, involving avid          Asda for inspiration. Asda offers delivery
changing how brands are positioned       discounter Lidl made a strong           Fleury Michon unveiled its                         Seamless integration                             consumers in product line extensions, NPD          across 97% of the UK; in February 2015, the
                                                                                 #venezvérifier campaign so that                    High mobile penetration means retail is now      research and testing. When Sunsilk used            retailer bought 15 petrol stations where it is
                                                                                 consumers could follow its surimi                  everywhere and instant – consumers can           social media to canvass opinion on whether         installing click-and-collect lockers.
                                                                                 (fish and meat paste) range, from                  shop at home, in-store – encouraging brands      Indonesian women should use hair colourant or
                                                                                 fishing vessels in Alaska to the                   to incorporate e-commerce into every digital     keep their natural black, over 70% of the 6m       Entertain me
                                                                                 supermarket shelf.                                 touch point. H&M's 2014 Super Bowl shop-able     voters preferred the natural option and sales of   Reaching digital-savvy consumers
                                                                                                                                    ads, for example, displayed prompts to viewers   the brand’s Black & Shine variant rose by 30%.     now demands a sophisticated mix of
                                                                                 October 2014 saw Unilever                          using Samsung Smart TVs to buy the clothes                                                          advertising, PR, sponsorship, social
                                                                                 launch its first TV ad to associate                featured in the ad.                              Convenience culture                                media and entertaining content.
                                                                                 sustainability with the Unilever logo.                                                              Across the globe, long working days and
                                                                                 Downy and Comfort single rinse                     Facebook and Twitter are investigating how to    tedious commutes are commonplace. In South         From Downy’s branded entertainment
                                                                                 fabric conditioners have thrived in                leverage sharing and conversational behaviour    Korea, Tesco introduced their Home Plus            TV show in 2014, to chewing gum
                                                                                 South East Asia, saving precious                   into conversion to purchase, testing 'buy'       service in 2010: commuters now see products        brand Trident sponsoring Trending 10,
                                                                                 water, good for the environment and                buttons letting users instantly pay for goods.   on digital posters at train stations, arranged     a TV show based on tweets, brands are
                                                                                 good for the consumer.                                                                              in aisles like a conventional shop. Using QR       exploring every possible digital-friendly
                                                                                                                                    Digital data                                     codes, people can shop with their mobile           platform to engage with consumers.
                                                                                 Me, not we                                         Consumers want information as much as they       phone on the platform, and their order is
                                                                                 Consumers demand the unique                        want discounts. US craft beer outlets now use    delivered when they get home.
                                                                                 and unexpected. Ferrero’s Nutella

                                                                                                                          18   19
Global and Local: Brand leaders speak
Keith Weed, Global Marketing Officer                                                billion times a day, and I want that                                                      to a certain sector of people. A          How are you planning for global
                                                                                    Unilever ‘U’ in every home to stand                                                       sense of uniqueness about your
of Unilever, one of the world’s top                                                 for quality, value and sustainability.                                                    brands and positioning, gives you         expansion?
three FMCG manufacturers, on the                                                                                                                                              scope to develop and appeal to new        Marico started with the luxury of
plan to double overall revenue from                                                 Last year the Unilever brand                                                              consumers.                                operating in one large plane in a
                                                                                    launched its first ever TV campaign,                                                                                                single market. There are some
Unilever brands while halving its                                                   Bright Future Speeches, featuring                                                         We go wrong when we try to place          countries where we are dominant
environmental impact                                                                inspiring young people acting to                                                          too many bets on the table. You must      leaders and those where we are not.
                                                                                    create change. This is definitely one                                                     envision the future and then ask          We need to share this knowledge to
What is your view on how                                                            to watch in 2015.                                                                         whether your portfolio is in line with    effectively manage the category and
brands grow?                                                                                                                                                                  this future.                              drive innovation in our portfolio across
                                                                                    Of course our biggest brands, like                                                                                                  the globe.
I have long held the view that the only                                             Dove and Lifebuoy, are brands to                                                          What advantages are there to being a
sustainable growth is consumer-                                                     watch every year, since their conti­                                                      relatively young brand-owner?             We are looking at how we best
demand-led growth, and that is the                                                  nuous innovation is one reason why                                                                                                  operate in multiple markets
job of marketers. Brands that are                                                   they command the footprint they do.                                                       Social, economic and political            in a manner that is still fast,
growing strongly and sustainably           that consumers love. This is backed                                                     Sameer Satpathy, Chief Marketing           environments have always been             entrepreneurial, yet enjoys all the
today are ones that give a consumer        by great execution in the marketplace    One brand to keep an eye on this year          Officer of Marico, the Mumbai-based        volatile in some countries and that       advantages of scale. That requires
not just a product to buy, but an idea     in terms of pricing, packaging and       is Nexxus, a premium brand in our                                                         naturally affects the future and the      some innovation in the way we
to buy into, and brands that have          distribution. And I’m pleased to         hair portfolio, which has re-launched
                                                                                                                                   FMCG dynamo, on how to build a             fortunes of FMCG markets across the       structure ourselves, a lot of internal
something to say.                          say they consistently outperform         in the US and launched in the UK.              global brand from East to West             world. What is required of a company      trust, and a culture which encourages
                                           competitors in blind product tests.                                                                                                in this context is nimble-footedness,     cooperation.
We have a vision to decouple our                                                    What’s your view on Consumer Reach             What does success look like for you?       resilience and people who are
growth from our environmental              Another iconic Unilever brand,           Points as an FMCG metric?                      Marico has embarked on a very              committed for the long term.              Critical to this is intelligence,
footprint, while increasing our positive   Sunsilk, registered a 12% rise in                                                       distinct journey. We now operate                                                     innovation and talent. Talent in
impact. Our brands with a clearly          CRPs this year. A refresh of Sunsilk’s   CRP is a good measure of how many              in 27 countries and it’s been very         We firmly believe consumers still         the end is the main ingredient
defined social purpose consistently        strategy and business model in 2012      people we touch, and that is very              consistent, organic growth. The key to     need basics, and that their consumer      to build a brand footprint across
show strong growth – Lifebuoy              focused on three key pillars.            important. I strongly believe that             our success is having a clear strategic    impulses remain the same. The need        the world: global expertise
saving lives through its hand washing                                               out of sight is out of mind, and that          mission from the beginning: a unity        for hygiene is still there. The need to   has to come from people.
programme, for example, or Dove            First, forging empathy with our          means increasing CRPs is critical for          throughout the organisation. You           be presentable is still there. The need
building the self-esteem of women all      audience, ensuring we put the            sustained growth. As a company we              need to know what you want to do.          to eat every day is still there. And
over the world. That is because they       ‘Sunsilk Girl’ at the centre of          define growth as the 4 ‘Gs’ – growth                                                      as long as we keep focusing on the
stand for something real that people       everything we do, from product mixes     that is consistent, competitive,               Now, does it take a portfolio of brands    consumer and their needs, the short         History
can get behind.                            to brand communications. Second,         profitable and sustainable. Things             to do it? Do you want to grow a single     term disruption should not impact us.       Marico was founded in 1990 as a personal
                                           improving our expertise, particularly    like CRP and brand equity are                  brand? Do you want to do it through                                                    care and food group to enter categories where
Which regions are leading Unilever’s       in the digital space.                    important enabler metrics in this.             value growth or volume growth? Do          When the environment shifts, you            multi-nationals had no Indian presence,
global growth?                                                                                                                     you want to try a combination? Which       have to be prepared to change your          such as hair oils. In 1996 Marico listed on
                                           Finally we looked at innovation,                                                        route you take is up to you. But clarity   plans. If oil drops to $40 from $100        Indian stock exchanges and in 2013, Marico
Indonesia, India, Turkey and the
Philippines, for example, all delivered
a year of double digit growth in 2014.
                                           ensuring we built a balance into our
                                           pipeline between supporting our core,
                                           iconic variants, such as Black Shine
                                                                                     Unilever Top 5                                and unity of vision are crucial.

                                                                                                                                   Where do you see opportunity for
                                                                                                                                                                              a barrel, is that going to impact
                                                                                                                                                                              business? Yes. Some say it will be
                                                                                                                                                                              positive, some say it will be negative
                                                                                                                                                                                                                          demerged and floated its Kaya skincare brand.

                                                                                                                                                                                                                          Key Brands
Growth was driven by global brands
such as Magnum, Ben & Jerry’s, Dove
and Sunlight.
                                           and Smooth and Manageable in Asia
                                           or Ceramidas in Latin America, and
                                           new platforms that tap into emerging
                                                                                     by CRP Growth                                 growth within existing markets?
                                                                                                                                   In the past few years our core
                                                                                                                                                                              but it will definitely change your
                                                                                                                                                                              plans. You have to be agile enough to
                                                                                                                                                                              come back, regroup and re-grow.
                                                                                                                                                                                                                          Hair care: Parachute and Nihar Natural
                                                                                                                                                                                                                          Food: Saffola
                                                                                                                                                                                                                          Health: Mediker, a lice-removal range
                                           trends, such as the afro-descendant       Vim           	  +18%                         objective has been to grow market
Why have specific brands such              target in Latin America.                                                                share. Now we are leaders in most          That speed is critical and relies
Lifebuoy and Dove recorded positive                                                  Sunsilk      	   +12%                         of our categories, in most of our          on the ability of the organisation          Geographical Markets
                                           Which brands should we look out for       Comfort       	  +7%                          markets. And that puts the onus on us      to gel together as a single fighting
CRP growth?                                                                                                                        to develop the market.                     unit. If everyone understands
                                                                                                                                                                                                                          India, South Africa, Egypt, Middle East,
                                           in 2015?                                                                                                                                                                       Malaysia, Vietnam and Bangladesh
They have a high ranking because                                                     Lifebuoy    	 +7%                                                                        the cause, they understand why
they tap into a real human need and        One to highlight is the Unilever                                                        In under-penetrated categories the         the change is required and it’s
motivation, and have a strong and          brand, which has been finding ways        Dove    	 +6%                                 game is to get more consumers.             implemented very quickly.                   Total Income
clearly defined social purpose. This       to connect people with sustainable                                                      Having a clear proposition will give                                                   $737 million (2014/2015)
creates strong, sustainable brands         living. Unilever products are used two    Source: Brand Footprint 2015                  you a set of values which will appeal

                                                                                                                             20   21
Mexican consumers reallocate their budgets              Country Focus: Mexico and Brazil
from health and beauty and home care sectors to
subsidise their rising food bill
                                                        Mexico                                   Top 5 most chosen brands                     Top 5 RiserS
                                                                                                 Brands                          CRP (M)      Brands                     CRP Growth %
                                                        Calorie tax has an adverse effect
                                                        on the FMCG market                         Coca-Cola                     1,511         Delsey                        82
                                                        Mexico has a weight problem: 33% of        Lala                           725          Emperador                     14
                                                        adults are now classified as obese.
                                                        Last year, to tackle this, a new tax       Bimbo                          651          Los 19 Hermanos               13
                                                        was introduced on high-calorie             Nutrileche                     408          Jumex                         11
                                                        food and sweetened drinks, aimed
                                                        at nudging consumers towards               La Moderna                     346          Carnation Clavel              10
                                                        healthier options. The FMCG market
                                                        has predictably suffered, but not        Source: Brand Footprint 2015
                                                        in the way the government may
                                                        have hoped. Targeted categories
                                                        experience lower reductions than         and jellied candies, and lots of chillies,   a 4% CRP growth in 2014. Doritos are
                                                        expected because Mexican consumers       ‘Crazy Doritos’ built on Mexico’s street     bought by more Mexicans, more often,
                                                        reallocate their budgets from health     food culture and are fast becoming a         than any other in the world.
                                                        and beauty and home care sectors         local delicacy.
                                                        to subsidise their rising food bill.                                                  Healthy alternatives are showing
                                                                                                 The brand responded by providing             some success, however. Pasta brand
                                                        Meanwhile, ‘How to prepare Dorilocos?’   vendors with signs that read “Dorilokos      Yemina joined the national quest to
                                                        was the country’s third most Googled     – Mix up your Snack!” and created a          help consumers lose weight. It entered
                                                        question last year. Heaped with          series of online tutorial videos. In doing   the Top 50 ranking this year, following
                                                        toppings ranging from grated carrots     so, it demonstrated the benefits of          its high-profile partnership with a
                                                        and peanuts, to pickled pork rinds       adapting to local culture and enjoyed        nutritionist.

                                                        Brazil                                   Top 5 most chosen brands                     Top 5 RiserS
                                                                                                 Brands                          CRP (M)      Brands                     CRP Growth %
                                                        Brazil’s golden age of growth is
                                                        over. Still the seventh largest            Coca-Cola                      569          Panco                         18
                                                        economy by GDP, it has expanded
                                                        only 2% since 2011                         Ypê                            418          Liza                          15

                                                        Naturally this has impacted directly       Colgate                        302          Marilan                       14
                                                        on both industrial production and the      Tang                           301          Toddy                         12
                                                        consumption habits of the population.
                                                                                                   Omo                            280          Limpol                        12
                                                        Throughout the slowdown, however,
                                                                                                 Source: Brand Footprint 2015
                                                        average family income increased
                                                        significantly, unemployment reached
                                                        a decade-long low and access to
                                                        credit remained high. Indeed, the        The FMCG basket was less affected,           occasion in terms of both volume
                                                        middle-class dream appeared to live      with volume growth in line with              and average ticket price. Both
                                                        on, despite concerns that it was being   households’ population growth. Its           Procter & Gamble’s Gillette and
                                                        propped up by personal debt.             value grew above inflation in double         Unilever’s Brilhante stood out as
                                                                                                 digits, due to increased access to           rising fast up the Brazilian ranking,
                                                        But in 2014 evidence showed              premium categories, particularly             increasing their CRPs by 19%
                                                        Brazilian consumers to be waking         those that bring benefits such as            and 28% respectively. After high
                                                        up and wising up, adopting a             convenience and health. Overall,             investments in communication and
                                                        more considered and rational             consumers are shopping less                  in the point of sale, Brilhante grew in
                                                        approach to spending.                    frequently but buying more per               both new and established regions.

                                                  22   23
Spain: Mercadona                                                                                                                                                                                                   Taiwan: Drugstores
      This supermarket format gives Spanish
                                                                                                                                                                                                                         Watsons, Cosmed, Sasa, Poya and Momo
      customers good value for money.
                                                                                                                                                                                                                         and other drugstores sell personal care and
      Combines exclusive brands with local
                                                                                                                                                                                                                         impulse products, taking 7% of FMCG value
      produce and suppliers

      BRAZIL: Atacarejo                                                                                                                                                                                                  Philippines: Sari-sari stores
      This mix of retail and cash-and-carry gives                                                                                                                                                                        People shop and meet friends at 800,000
      Brazilian consumers access to bulk-buy                                                                                                                                                                             sari-sari stores that take 44% of FMCG
      products at consistently low prices                                                                                                                                                                                share. Integral to Filipino culture

      Bolivia: Door-to-door                                                                                                                                                                                              France: Drive
      Direct selling has 80% penetration in
                                                                                                                                                                                                                         25% of French shoppers use Drive click-and-
      Bolivia, mainly via catalogues and personal
                                                                                                                                                                                                                         collect to buy online and pick up five minutes
      sales representatives. Beauty products
                                                                                                                                                                                                                         later at dedicated distribution centres
      predominate

Shopper Trends: Tell me where you live and                                                                                              search for value and desire for
                                                                                                                                        accessible luxury with diversified
                                                                                                                                                                                discount grocers will grow at a rate
                                                                                                                                                                                of 4.8% a year until 2017, compared
                                                                                                                                                                                                                         Global Shopper and Retail Director
                                                                                                                                                                                                                         at Kantar Worldpanel, calls this

I’ll tell you how you shop                                                                                                              private label brands that appeal to a
                                                                                                                                        broad range of buyers.
                                                                                                                                                                                with 3.1% for modern trade.

                                                                                                                                                                                In Brazil, modern trade has over 50%
                                                                                                                                                                                                                         “a puzzle of performance”.

                                                                                                                                                                                                                         Kantar Worldpanel believes online
                                                                                                                                        Value-driven private label is not       market share. With the country's         could account 10-15% of share
Shopping habits reflect a country’s                 Modern trade adapts to local needs      20% in 2013 to 19% in 2014. The             the sole domain of modern trade         GDP growth more than halving             of grocery spend in the next 10
demographics, geography and                         "Modern trade dominates in developed    hypermarket model has stalled and           retailers. In markets where there       from 5% in 2008 to 2% in 2014,           years. “It’s inevitable the online
infrastructures. But local values,                  economies, with 85% market share.       convenience stores such as SPAR and         is no modern trade, manufacturers       the Atacarejo format (combining          channel will grow, especially
lifestyles and culture also play a role             In emerging economies, traditional      Lotus are booming.                          are responding. In Latin America,       wholesale and retail for people to buy   for main shops, but only if the
                                                    trade, local commerce and alternative                                               for example, Quala and Alicorp have     in bulk) is thriving, as low-income      logistics and costs of delivery are
Though the global economy has                       retail formats still rule," says Luis   Private label extends its reach             become the ‘people’s brand’ with low-   consumers seek more cost benefits.       sorted,” notes Stéphane Roger.
created global brands, there is no                  Simoes, Kantar Worldpanel's Global      Another challenge to the growth of          cost, essential FMCG ranges.
such thing as a global FMCG shopper.                Strategy Director.                      FMCG brands is the steady rise of                                                   Digital’s untapped potential             Retailers around the world are
The marketer’s role is to unravel                                                           private label in Europe, from 11.5%         Discounter momentum                     Ecommerce is now an established          working on their local logistical
why consumers around the world                      Across Asia the rising cost of land,    market share in 2008 to 13.7% in 2014.      The rise of discount grocery            retail channel worldwide – Amazon        solutions, such as variations on click-
consistently differ in where and how                increasing urbanisation and low car     “This is not a big jump for private         retailing is a very European success    turns a mature 21 in 2015.               and-collect. In emerging markets,
they shop.                                          ownership have led modern trade         label, but it represents inexorable         story: Lidl is predicted to become                                               ‘bancarisation’ (extending banking
                                                    to be dominated by smaller format       growth, often providing retailers with      Western Europe’s biggest grocery        But for FMCG, online remains tiny (an    facilities to consumers) will make
Brands are creating unique solutions                retailers.                              higher margins and competition for          retailer by 2018. In Eastern Europe     average of 3.9% of spend) compared       ecommerce accessible to millions,
to local challenges (see map, above).                                                       brands for shelf space,” says Alison        discounters grew their market           with bricks-and-mortar outlets.          but poor infrastructure, delivery fees
Some themes are present in all                      In China, while 56% of FMCG is now      Martin, Director of Kantar Worldpanel.      share from 13% in 2007 to just over     Online adoption for FMCG ranges          and trust in the refrigeration chain
countries, to varying degrees.                      modern trade, the share commanded       Retailers, particularly in Western          a fifth of the market (22%) in 2014.    from 0.2% in Brazil to 13.2% in          remain the barriers.
                                                    by overseas retailers declined from     Europe, are responding to consumers’        Kantar Retail predicts that sales at    South Korea. Stéphane Roger,

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