2018 Human Capital Training - Drive growth and performance in your organization - Towers Watson

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2018 Human Capital Training - Drive growth and performance in your organization - Towers Watson
2018 Human Capital Training
                                                    Drive growth and performance in your
                                                                organization

willistowerswatson.com
© 2018 Willis Towers Watson. All rights reserved.
2018 Human Capital Training - Drive growth and performance in your organization - Towers Watson
Introduction
The global economy is moving forward at very high dynamics and
multiple speeds. To be competitive, companies must have the
ability to make comprehensive human capital initiatives and
decisions.

 Willis Towers Watson as a leading global professional services company
 helps organization to improve performance through effective people,
 risk, and financial management. Willis Towers Watson have extensive
 researches and studies on organizations, employees and human capital
 practices.

 Based on insights of the research and study results, Willis Towers
 Watson offers series of training programmes to enhance your skills on
 areas of organization effectiveness, managerial, rewards and talent
 management.

 We are more than pleased to offer you a learning program which
 expected to offer your organization the series of fruitful solutions in our
 expertise.

 Best Regards,
 Jakarta T&R Team

willistowerswatson.com                                                         2
© 2018 Willis Towers Watson. All rights reserved.
2018 Human Capital Training - Drive growth and performance in your organization - Towers Watson
2018 Schedule
                                                     Suggested Participant                                           2018
No                   Training
                                                    #Day   Staff Spv Mgr Sr. Mgr Exec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec          Fee (000)

           Performance
 1                                                   1            ●    ●        ●             7                                                  4.000
           Management System

           Reward Series:
 2                                                   1                 ●        ●   ●             13                                             4.000
           Reward Concept*
                                                                                                          O                             O
           Reward Series:                                                                                 F                             F
 3                                                   1      ●     ●    ●                          14      F              19             F        4.000
           Job Evaluation

           Reward Series: Salary                                                                          S                             S
 4                                                   1      ●     ●    ●                          15                     20                      4.000
           Structure                                                                                      E                             E
                                                                                                          A                             A
                                                                                                          S   10 -                      S
 5         Manager Redefined*                        2            ●    ●        ●                                                                6.500
                                                                                                          O    11                       O
           Competency                                                                                     N                             N
 6         Development & Career                      1            ●    ●        ●                                    1                           4.000
           Management
           Organizational
 7                                                   1            ●    ●        ●   ●                                         18                 4.000
           Development

                                 All prices shown in this publication is subject to 10% VAT                                     *Applicable for non HR

                                                         Rewards Series
                                                                                                               All classes
                                                     Pay IDR 7,000,000 for 2
SPECIAL PROMOTION                                                                        OR               10% discount for 2nd
                                                      (two) sessions or IDR
                                                                                                       participant and above from
                                                     10,000,000 for 3 (three)
                                                                                                           the same company
                                                             sessions

willistowerswatson.com                                                                                                                                     3
© 2018 Willis Towers Watson. All rights reserved.
2018 Human Capital Training - Drive growth and performance in your organization - Towers Watson
Performance Management System

      What does this programme aim for?
                                                        Agenda                                      Dates and times
      • Understand the Performance Management                                                       7 February 2018, 9.00am – 5.00pm
                                                        Trend in Performance Management
        System and Cycle
      • Be familiar with Business-Driven                System                                      Location
        Performance Management Framework and                                                        Jakarta, Indonesia
        Tools                                           Overview of Performance
      • Describe the benefits of a planned, strategy-   Management System
                                                                                                    Course fees
        driven performance management system to
                                                        •   Performance Management System           IDR 4,000,000,- inclusive of materials
        the company’s business
                                                            definition and principles               and lunch
      • KPI alignment within the organization and
        practice in defining KPI measurement            •   Performance Management System
                                                            Framework                               What should I do now?
                                                                                                    To book a place on this programme,
                                                        •   Performance Management Cycle &          please register online at our Indonesia
                                                            Process                                 page www.willistowerswatson.com
       How is this programme delivered?
                                                        Performance Evaluation and                  under Upcoming Events or contact
       • In-class instructor-led training               Assessment
       • Training materials in English                                                              Irma Susanti
                                                        • Apply differentiation approach: rating,   E irma.susanti@willistowerswatson.com
       • Training delivery in Bahasa Indonesia
                                                          ranking, allow greater flexibility        P +62 21 3044 7900 ext 12374
       • Handouts and hard copy materials will be
         provided                                       • Calibration process                       M +62 878 6099 3404
       • Training includes case studies and real case   • Apply segmentation using ROIP Curve
         sharing sessions                                                                           Ario Erlangga
                                                        Challenges in Strategy                      E
                                                                                                    ario.erlangga@willistowerswatson.com
                                                        Implementation
                                                                                                    P +62 21 3044 7900 ext. 12376
                                                        • The link of PMS to other HR programs      M +62 812 5360 9292
                        Who should attend?              • Identify possible challenges in the
                                                          organization
        Supervisors, Managers and Senior Managers
                                                        • Manager empowerment and involvement
        who involve in the organization’s Performance
                                                          as the agent
                         Management

willistowerswatson.com                                                                                                                 4
© 2018 Willis Towers Watson. All rights reserved.
Reward Series : Rewards Concept
                                                                                                       Dates and times
      What does this programme aim for?                         How is this programme delivered?       13 March 2018, 9.00am – 5.00pm

      • Understand the Total Rewards Framework &                • Training materials in English
                                                                                                       Location
        Employee Value Proposition (EVP)                        • Training delivery in Bahasa
                                                                                                       Jakarta, Indonesia
      • Develop an awareness on trends, updates                   Indonesia
        and issues that impact reward decision-                 • In-class instructor-led training
        making                                                  • Handouts and hard copy materials     Course fees
      • Understand employee behavior to identify                  will be provided                     IDR 4,000,000,- inclusive of materials and
        specific employee programs and policies                 • Training includes case studies and   lunch
      • Strategy to optimize Total Rewards                        real case sharing sessions
                                                                                                       What should I do now?
                                                                                                       To book a place on this programme, please
                                                                                                       register online at our Indonesia page
                                                                                                       www.willistowerswatson.com under
  Agenda                                                                                               Upcoming Events or contact
  Employee Value Proposition & Total Rewards Strategy
  •     Research from Willis Towers Watson Global Workforce Study and other                            Irma Susanti
        studies covering Total Rewards trends and impact                                               E irma.susanti@willistowerswatson.com
  •     Total Rewards as a key component of Employee Value Proposition                                 P +62 21 3044 7900 ext 12374
        (EVP)                                                                                          M +62 878 6099 3404
  •     EVP as engagement driver
  •     Evolution of EVP and Total Rewards                                                             Ario Erlangga
  •     What and how to develop a Total Rewards Strategy                                               E ario.erlangga@willistowerswatson.com
                                                                                                       P +62 21 3044 7900 ext. 12376
  Update on Compensation & Benefits Trend                                                              M +62 812 5360 9292
  •     Asia Pacific Rewards Trends - sharing Towers Watson insights
  •     Indonesia compensation and benefit trends – sharing survey results
                                                                                                                 Who should attend?
  Strategy to optimise your Total Rewards
                                                                                                             Manager, Senior Managers or
  • Total Rewards Optimisation (TRO) Analysis                                                               Executive level professionals who
  • Four approaches to gathering employee perspective                                                       are involved in the organization’s
                                                                                                                     reward strategy
  • Optimising rewards investment through TRO

willistowerswatson.com                                                                                                                     5
© 2018 Willis Towers Watson. All rights reserved.
Reward Series : Job Evaluation                                                 Agenda
What does this programme aim for?                                              Introduction to Job Evaluation
• Understand Job Evaluation                                                    • Research from WTW related to Job Evaluation
• Understand the role of Job Evaluation in the HR framework
• Understand Willis Towers Watson Job Evaluation                               • Sustainable Engagement Model
  methodologies                                                                • Effective delivery of Rewards Management
• Understand how Job Evaluation links to other HR
  Programs                                                                     • Definition and importance of effective Job Evaluation
                                                                               • WTW Job Evaluation framework and its linkage to Total
How is this programme delivered?                                                 Rewards Strategy
• In-class instructor-led training
                                                                               • WTW Job Evaluation methodologies
• Training materials in English
• Training delivery in Bahasa Indonesia                                        Willis Towers Watson Global Grading System
• Handouts and hard copy materials will be provided                            Methodology
• Training includes Job Evaluation tools demo, exercises,                      • WTW GGS overview and philosophy
  case studies, and real case sharing sessions
                                                                               • WTW GGS methodology and steps Involved
 Dates and times                                                               • Exercise & sharing sessions
 14 March 2018, 9.00am – 5.00pm
                                                                               Willis Towers Watson Career Map Methodology
 Location
 Jakarta, Indonesia                                                            • WTW Career Mapping overview and philosophy
 Course fees                                                                   • WTW Career Map methodology and steps Involved
 IDR 4,000,000,- inclusive of materials and lunch                              • Exercise & sharing sessions
 What should I do now?                                                         Linking Job Evaluation to other HR Programs
 To book a place on this programme, please register online at
 our Indonesia page www.willistowerswatson.com under                           • Linking Job Evaluation to other HR Programs:
 Upcoming Events or Contact :                                                      1. Pay Structure
                                                                                   2. Workforce Analytics and Planning
 Irma Susanti                                                                      3. Competency Model
 E irma.susanti@willistowerswatson.com                                             4. Learning and Development
 P +62 21 3044 7900 ext 12374                                                      5. Performance Management
                                                          Who should attend?
 M +62 878 6099 3404                                                               6. Career Pathing
                                                           HR professionals,
 Ario Erlangga                                                                     7. Succession Management
                                                            Specialists, and
 E ario.erlangga@willistowerswatson.com                       Generalists      • Wrap up and reflection
 P +62 21 3044 7900 ext. 12376
 M +62 812 5360 9292

willistowerswatson.com                                                                                                               6
© 2018 Willis Towers Watson. All rights reserved.
Reward Series : Salary Structure
Agenda                                                         What does this programme aim for?
Introduction to Salary Structure                               •  Understand how to fully utilize the survey report
• Research from Willis Towers Watson related to Salary         •  Understand how to determine market positioning and analyze market data
  Structure                                                    •  Understand the concept and steps in developing Salary Structure
                                                               •  Evaluation of overall HR Framework
• Sustainable Engagement Model                                 •  Understand how Salary Structure links to other HR Programs
• Effective Delivery of Rewards Management
                                                               How is this programme delivered?
• Willis Towers Watson Salary Structure framework and its
                                                               •   In-class instructor-led training
  linkage to Total Rewards Strategy
                                                               •   Training materials in English
Overview of Total Rewards and Salary Survey                    •   Training delivery in Indonesian
• Willis Towers Watson Total Rewards Strategy framework        •   Handouts and hard copy materials will be provided
                                                               •   Training includes Job Evaluation tools demo, exercises, case studies, and
• Principles of sound Compensation Management                      real case sharing sessions
• Total Rewards challenges
Determining Your Organization’s Market Position
• Understanding Salary Survey                                   Dates and times
                                                                                                            Who should attend?
• Willis Towers Watson Survey Process                           15 March 2018, 9.00am –
                                                                                                         HR Professionals, Specialists
                                                                5.00pm
• Willis Towers Watson Career Level overview in Salary                                                         and Generalists
  Survey                                                        Location
                                                                Jakarta, Indonesia
Developing a Salary Structure
                                                                Course fees                            Contact :
• Willis Towers Watson Compensation Balance framework           IDR 4,000,000,- inclusive of           Irma Susanti
• Definition and importance of an effective Salary Structure    materials and lunch                    E irma.susanti@willistowerswatson.com
                                                                What should I do now?                  P +62 21 3044 7900 ext 12374
• Willis Towers Watson Salary Structure methodologies
                                                                To book a place on this                M +62 878 6099 3404
Merit Increase – Rewarding Performance                          programme, please register
• Understanding Merit Pay Program                               online at our Indonesia page           Ario Erlangga
                                                                www.willistowerswatson.com             E ario.erlangga@willistowerswatson.com
• Pay Progression and Merit Increase guidelines                                                        P +62 21 3044 7900 ext. 12376
                                                                under Upcoming Events
Planning, Managing, and Communicating Rewards                                                          M +62 812 5360 9292
• Communicating Total Rewards

willistowerswatson.com                                                                                                                   7
© 2018 Willis Towers Watson. All rights reserved.
Manager Redefined
Introduction                                        Day One
                                                    Leadership and Manager Effectiveness Overview
What does this programme aim for?                                                                           Day Two
• Understand individual dispositions in             • Research from Willis Towers Watson Global
  determining roles and maximizing talent             Workforce Study and other studies covering            Developing People
• Understand elements crucial for people              managerial effectiveness                              • How to think like a Human Capital
  development                                       • Sustainable Engagement Model                            Treasurer
• Understand importance of rewards and                                                                      • Career Pathing and Learning Modes
                                                    • Qualities of effective managers
  leadership influence
• Understand managers’ role in responding           • Importance of effective leadership                    • Developing people and effective coaching
  and facilitating change                           Authenticity and Trust                                  • Self efficacy through effective goal settings
                                                    • Components of authenticity                            Delivering the Deal
How is this programme delivered?
• In class instructor-led training                  • Factors driving trust                                 • Importance of sustainable engagement
• Training materials in English                     Executing Tasks                                         • Importance of Intrinsic and Extrinsic
• Training delivery in Bahasa Indonesia                                                                       rewards
                                                    • Manager’s guide to crafting jobs
• Handouts and hard copy materials will be                                                                  • Psychology of recognition
  provided                                          • Understanding individual and team disposition
• Training includes case studies and real                                                                   • Intrinsic and extrinsic rewards and its
                                                    • Principles of self-managing team & target-
  case sharing sessions                                                                                       measurement indicators
                                                      oriented monitoring
                                                                                                            Energising Change
Who should attend?
                                                                                                            • Manager’s role in facilitating change
Supervisors, Managers and Senior Managers
                                                               Dates and times                              • Levels of resistance and how people
                                                               10 -11 July 2018, 9.00am – 5.00pm              respond to them
    Contact :
                                                               Location                                     • Productive & strategic-focused team
    Irma Susanti
    E irma.susanti@willistowerswatson.com                      Jakarta, Indonesia                           • Sustaining engagement
    P +62 21 3044 7900 ext 12374                               Course fees
    M +62 878 6099 3404                                        IDR 6,500,000,- inclusive of materials and lunch
    Ario Erlangga
    E ario.erlangga@willistowerswatson.com                     What should I do now?
    P +62 21 3044 7900 ext. 12376                              To book a place on this programme, please register online at our
    M +62 812 5360 9292                                        Indonesia page www.willistowerswatson.com under Upcoming Events

willistowerswatson.com                                                                                                                                  8
© 2018 Willis Towers Watson. All rights reserved.
Competency Development & Career
                                                                                                 Contact :
Management                                                                                       Irma Susanti
                                                                                                 E irma.susanti@willistowerswatson.com
                                                                                                 P +62 21 3044 7900 ext 12374
What does this programme aim for?                                                                M +62 878 6099 3404
                                                                                                 Ario Erlangga
 • Understand how competencies and competency models are defined and why they                    E ario.erlangga@willistowerswatson.com
   are important.                                                                                P +62 21 3044 7900 ext. 12376
 • Understand how to create competency models                                                    M +62 812 5360 9292
 • Understand the philosophy and strategy of career management
 • Gain knowledge of career management, architecture components and how to
   implement them

How is this programme delivered?                                                  Agenda
 •    In-class instructor-led training                                            Introduction to Competency
 •    Training materials in English                                               • Research from Willis Towers Watson Global Workforce Study
 •    Training delivery in Indonesian                                               and other studies covering Competency Development
 •    Handouts and hard copy materials will be provided
                                                                                  • Sustainable Engagement Model
 •    Training includes Exercises, Case Studies, and Real Case Sharing Sessions
                                                                                  • Definition and Importance of Competency
Who should attend?                                                                • Overview of Competency best practices
Supervisors, Managers and Senior Managers                                         • Willis Towers Watson Competency Framework

                                                                                  Competency Model Design and Implementation Guidelines
Dates and times
1 August 2018, 9.00am – 5.00pm                                                    • Willis Towers Watson Competency Model & Competency Atlas
Location                                                                          • Methodologies for designing competency:
Jakarta, Indonesia                                                                      1. Review and      alignment   with   company’s   strategic
Course fees                                                                                objectives
IDR 4,000,000,- inclusive of materials and lunch                                        2. Competency model design and validation
What should I do now?                                                                   3. Competency scaling
To book a place on this programme, please register online at our Indonesia              4. Stages of competency model implementation
page www.willistowerswatson.com under Upcoming Events

willistowerswatson.com                                                                                                                       9
© 2018 Willis Towers Watson. All rights reserved.
Organizational Development
What does this programme aim for?                            Introduction to Organisation Design                 Dates and times
                                                             •                                                   18 Oct, 9.00am – 5.00pm
• Understand how to develop an                                   Research from Willis Towers Watson related to
  effective and efficient organization by                        Organisation Design                             Location
  considering right structure, right size,                   •   Organisation Design process overview            Jakarta, Indonesia
  right     capabilities     and     right                                                                       Course fees
  governance                                                 •   Linking organisation and strategy execution
                                                                                                                 IDR 4,000,000,- inclusive of materials and
• Identify    design     principles     by                                                                       lunch
  understanding strategic priorities and
                                                             Organisation Design Framework                       What should I do now?
  organizational risks and strengths
• Understand the trends in structural                        •   Organisation Design spectrum                    To book a place on this programme,
  option and selecting the best option                                                                           please register online at our Indonesia
                                                             •   Creating design principles                      page www.willistowerswatson.com under
• Develop an understanding of the
  RACI methodology for outlining roles                       •   Developing organisation chart based on design   Upcoming Events
  & responsibilities                                             principle
                                                             •   Managing organisation redesign and change
How is this programme delivered?
• In class, instructor-led training
                                                             Trends in organization Structure Design
• Training materials in English
• Training      delivery     in    Bahasa                    • Basic structure options
  Indonesia                                                  • Advanced structure options
• Handouts and hard copy materials
  will be provided                                           • Selecting the best structural option              Contact :
• Training includes case studies and                                                                             Irma Susanti
  real case sharing session                                                                                      E irma.susanti@willistowerswatson.com
                                                             Design Roles and RACI                               P +62 21 3044 7900 ext 12374
Who should attend?                                           • Validation of current work activities inventory   M +62 878 6099 3404
                                                                                                                 Ario Erlangga
Supervisors,            Managers             and    Senior   • Identification of stakeholders                    E ario.erlangga@willistowerswatson.com
Managers                                                     • Developing RACI                                   P +62 21 3044 7900 ext. 12376
                                                                                                                 M +62 812 5360 9292
                                                             • Span of Role Design (Control, Accountability,
                                                               Influence, Support)

willistowerswatson.com                                                                                                                              10
© 2018 Willis Towers Watson. All rights reserved.
Bespoke In-company Training
                We compile bespoke training packages that are unique to
                your organization. All training courses can be tailored to
                meet your own business requirements and company
                culture.

                        If you would like to discuss tailoring an HR training course to
                        yourself or your department, or would like additional information on
                        any of these programmes, please contact our Talent & Rewards
                        Associates :

                        Irma Susanti
                        irma.susanti@willistowerswatson.com
                        Ph. +62 21 3044 7900
                        M. +62 878 6099 3404

                        Training requirements vary greatly between organizations. For this
                        reason the content and focus of training workshops can be tailored
                        to specific issues and skills gaps for specific organizations. This
                        will help ensure that the time and investment is maximized, and
                        can often prove cost effective for large groups. The tailored nature
                        of this approach also involves being flexible on location of delivery.

willistowerswatson.com                                                                           11
© 2018 Willis Towers Watson. All rights reserved.
Willis Towers Watson
Our Experience and Credentials
    We work with over                                                  We work with

    80%               of the
                                                                      80%
                                                                       of the world’s leading
    Financial Services firms in the                                    Financial Services
    Fortune 500                                                        players

   3 Million +                                      Coverage includes      10
                                                    key financial services sectors:
    Individuals represented                         •   Institutional Banking   •   Asset Management
    annually in our                                 •   Capital Markets         •   Insurance
    compensation benchmarks                         •   Private Banking         •   Transaction/ Treasury Services
    across 300 distinct job                         •   Commercial Banking      •   Real Estate
    families                                        •   Consumer Banking        •   Corporate Support

                We work with                        1,700+
         Financial Services organizations globally
willistowerswatson.com                                                                                               12
© 2018 Willis Towers Watson. All rights reserved.
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© 2018 Willis Towers Watson. All rights reserved.
About Willis Towers Watson

Willis Towers Watson (NASDAQ:WLTW) is leading global advisory, broking and solutions company that
helps around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson
has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage
risk, optimize benefits, cultivate talent and expand the power of capital to protect and strengthen
institutions and individuals. Our unique perspective allows us to see the critical intersections between
talent, assets and ideas – the dynamic formula that dives business performance. Together, we unlock
potential. Learn more at http://www.willistowerswatson.com

                                                                                                                      Willis Towers Watson

                                                                                                                      Chase Plaza 10th Floor
                                                                                                                      Jl. Jend. Sudirman Kav 21
                                                                                                                      Jakarta 12920
                                                                                                                      Indonesia

                                                                                                                      Ph. +62 21 3044 7900
                                                                                                                      F. +62 21 3044 7899

The information in this publication is of general interest and guidance. Action should not be taken on the basis of any article without seeking specific advice

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© 2018 Willis Towers Watson. All rights reserved.                                                                                                                 14
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