2019 Cookie Handbook January 4 - March 10, 2019 - Girl Scouts of Eastern South Carolina
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ALL YOUR GIRL SCOUT COOKIE Our cookies have... • NO High-Fructose Corn Syrup • NO Partially Hydrogenated Oils (PHOs) • NO Artificial Flavors in Toffee-tastics • Girl Scout S'mores and Do-si-dos are made with Natural Flavors • Zero Grams Trans Fat per Serving • 100% Real Cocoa • Hearty Whole Grain Oats in Do-si-dos • Thin Mints are Vegan SAMOAS ® TAGALONGS ® • Toffee-tastics are Gluten-Free Crisp cookies coated Crispy cookies • RSPO Certified (Mass Balance) Palm Oil in caramel, sprinkled layered with peanut OS UCT E CO with toasted coconut butter and covered with FR RN NO HIGH and striped with dark a chocolaty coating SYRUP chocolaty coating RSPO-1106186 DO-SI-DOS ® TREFOILS ® THIN MINTS ® Crunchy oatmeal Traditional shortbread Crisp wafers covered sandwich cookies with cookies that are in chocolaty coating creamy peanut delightfully simple made with natural butter filling and satisfying oil of peppermint GIRL SCOUT SAVANNAH S'MORES ® TOFFEE-TASTIC ® SMILES ® Crunchy graham Rich, buttery cookies Crisp, zesty lemon sandwich cookies with with sweet, crunchy wedge cookies dusted creamy chocolate and toffee bits with powdered sugar marshmallowy filling Product formulations can change at any time. We encourage you to check the ingredient statement on each package you purchase for the most up-to-date information on the ingredients contained in the product in that package. For more details check with Little Brownie Bakers. The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, including GIRL SCOUT COOKIES®, THIN MINTS®, TREFOILS®, GIRL SCOUT COOKIE SALE®, GIRL SCOUT COOKIE PROGRAM®, GIRL SCOUT S’MORES®, DIGITAL COOKIE® and the Trefoil Design, are owned by Girl Scouts of the USA. Little Brownie Bakers is an official GSUSA licensee. SAMOAS, TAGALONGS, DO-SI-DOS, SAVANNAH SMILES and TOFFEE-TASTIC are registered trademarks of Kellogg NA Co. Copyright ®, TM, © 2018-2019 Kellogg NA Co.
kie Handbook 2019 Coo Quick Reference Meet the Cookies..............................................................Inside Front Cover Troop Cookie Coordinator (TCC) Training..............Page 19 Quick Reference............................................................................................................. Page 1 Participant Info.................................................................................................................................. 20 Cookie Sale Program Timeline............................................................................... 2 Caregivers Meeting................................................................................................................... 21 Girl Scout S’Mores............................................................................................................................ 3 Pre-Sale Phase................................................................................................................................... 22 5 Skills for Girls........................................................................................................................................ 4 Goal Getter Phase...................................................................................................................... 23 Cookie and Financial Literacy Badges..................................................... 5 Cookie Delivery................................................................................................................................. 24 The Girl Scout Cookie Activity Pin...................................................................... 6 Cookie Pick Up by Caregivers and Girls.......................................... 25 Girl Programs.....................................................................................................................................7-8 Cookie Booth Phase...................................................................................................26-28 Cookie Pro Contest....................................................................................................................... 9 Cookie Cupboards..................................................................................................................... 29 Cookie Captain and Cookie Rookie......................................................... 10 Allocating Cookies....................................................................................................................... 30 Digital Cookie............................................................................................................................11-12 Payments...................................................................................................................................................... 31 Digital Cookie........................................................................................................................................ 13 Closing Out Your Sale.......................................................................................................... 32 Girl Rewards...............................................................................................................................14-15 Cookie Sale Program Checklist.........................................Back Cover 2019 Cookie Season Shop Merchandise........................16-17 Shop Merchandise Order Form.................................................................... 18 eBudde Login Info eBudde Website: https://ebudde.littlebrownie.com/ eBudde Login: Your e-mail address Password: Your password Service Unit Cookie Coordinator (SUCC) Info Name: E-Mail: Phone Number(s): Best To Call Between: and Please Don’t Call After: Girl Scouts of Eastern South Carolina’s Product Program Team Amy Hoffman, Product Program Manager; Deborah Paisley, Product Program Specialist firstname.lastname@example.org; 1-843-552-9910; 7257 Cross County Road, North Charleston, SC 29418 girlscoutsesc.org littlebrowniebakers.com Girl Scouts of Eastern South Carolina — 1 — 2019 Cookie Sale Program
Cookie Sale Program Timeline Getting Ready for the 2019 Cookie Program Booth Sales Prior to January 4: 2019 Troop Cookie Coordinator Cookie Booth Sale sign-ups occur at most Service Unit Agreement must be submitted to Girl Scouts of Eastern meetings in January and/or February. South Carolina (GSESC) via online form, before Girls February 18: Cookie Cupboards and Warehouses open begin taking Cookie Orders. All Girls must be registered members of GSESC. February 22: Cookie Booth Sales begin (look on eBudde for additional Booth slots) Prior to January 4: Train Girls and Caregivers on the 2019 Cookie Program. Receive signed 2019 Cookie Sale February 22 –24: National Girl Scout Cookie Weekend (take Permission and Responsibility Form for each Girl. Retain advantage of national media coverage by selling at booths). throughout the duration of the sale. Distribute Cookie Watch for Cookie Chat recordings in GSESC emails. Order Cards. Remind families there is absolutely no selling before January 4 – on your honor! Watch for Cookie Chat recordings in GSESC emails. Closing Out Your Sale March 4: Digital Cookie Girl Delivery option closes. March 8: Last day to pick up Cookies at Warehouses and Cupboards (Cupboards may close sooner). Pre-Sale (Initial) Order March 10: Last official day for Cookie Booth Sales and January 4: Pre-Sale order taking begins. Girls can send Digital Cookie Shipping option closes. emails though Digital Cookie. March 15: Cookie payments due from Girls to TCC. January 19: Pre-Sale ends. Review Digital Cookie Orders, All Cookies allocated to Girls and Final Reward order add Cookies to be “Delivered” to the Initial Order tab in submitted in eBudde. TCCs locked out of eBudde at eBudde 11:59 pm. TCCs turn in Cookie payments and Past Due Caregiver Payment Report (with supporting January 22: Enter and submit Troop’s Pre-Sale Cookie documentation) to SUCCs. Order and Rewards Order in eBudde. Troop Cookie Coordinators (TCCs) will be locked out of the “Initial March 17: SUCCs are locked out of eBudde at 11:59 pm. Order” tab at 11:59 pm. Remember to include your March 20: Cookie payments are due to Girl Scouts Troop’s Initial Booth Order as well. Collect Cookie Order of Eastern South Carolina, North Charleston Service Cards from each Girl. You will give them back at Cookie Center. Delivery. Give each Girl a Goal Getter Order Card and encourage continued selling. Watch for Cookie Chat recordings in GSESC emails. No later than January 25: Turn in Cookie payment for Pre-Sale (Initial) Order to your Service Unit Cookie Coordinator (SUCC). They are locked out at 11:59 pm. Remember to keep the $0.85 per package of Troop profit. You do not need to pay for DOC or Initial Booth Rewards Cookies at this time. March 25: Cookie Merchandise Order due to GSESC January 30: All Pre-Sale Cookie payments are due to Girl Shop. Items will arrive late April. Scouts of Eastern South Carolina, 7257 Cross County Mid-Late April: Your SUCC will notify you when Road, North Charleston, SC 29418. patches/Final Rewards are ready for pick up. It is the Watch for Cookie Chat recordings in GSESC emails. TCCs responsibility to make arrangements to pick up from the SUCC. Distribute rewards to Girls within two weeks of receiving them and communicate delivery plans to families. Goal Getter April 29: Last day to report missing Pre-Sale and Final January 19-February 16: Girls continue taking orders on Reward items to GSESC’s Product Program Department. Goal Getter order cards email@example.com Week of February 13: Pre-Sale (Initial) Cookie Delivery to May 1 – June 30: Use some of your Cookie proceeds Troops. Initial Order Rewards will be distributed through to Early Bird register your Troop for 2019-2020 Service Unit Cookie Coordinators around this time. membership. Watch for Cookie Chat recordings in GSESC emails. Girl Scouts of Eastern South Carolina — 2 — 2019 Cookie Sale Program
S’more Campfire Cupcakes Ready in 75 min Makes 24 cupcakes What you need: Directions: Ingredients 1. Make cupcakes Place paper baking cup in each of 24 regular-size muffin cups. In a bowl Cupcake: stir together graham cracker crumbs, sugar and salt. Pour melted butter Devil’s Food cake batter over and mix with a fork until incorporated. Press 1 tablespoon of graham 1 teaspoon vanilla extract mixture into the bottom of each liner. Fill muffin cups halfway with batter 1 lb. (16 oz.) of regular marshmallows and put full marshmallow in the center of each. Bake as cake recipe instructs. 1 1/4 cup graham cracker crumbs Cupcakes will have a crater in the center when baked. Insert another whole 1/4 cup sugar marshmallow into the crater and bake for an additional 2 min. until melted. 1/8 teaspoon of salt You will still have a dip in the top of cupcake, but no worries. Use a spoon to 4 tablespoons butter, melted get them out of the pan and cool on cooling rack. Buttercream Frosting: 2. Make the fire 4 cups of powdered sugar Next, place unwrapped red and gold hard candies in a freezer plastic bag. 1 cup of softened butter Crush candies with hammer into chunks. Spread crushed candies in a thin 2 teaspoons of vanilla layer onto parchment-lined cookie sheet. Bake at 350°F 6 to 8 minutes or until 1-2 tablespoons of milk completely melted. Melted sugar can cause severe burns, so adult needs to remove from oven and candy must be completely cool before any handling. Decorations: 20 red cinnamon hard candies 3. Make the frosting and decorate 20 yellow butterscotch hard candies To make frosting, mix the powdered sugar and softened butter until 60 pretzel sticks, broken in half combined. Add vanilla and milk. Beat on low until powdered sugar is 48 miniature marshmallows incorporated, then increase speed to medium-high. Scrape sides and bottom 24 toothpicks of bowl often. When completely mixed the frosting may appear dry. Add 12 Girl Scout S’mores™ cookies (split open) more milk, a little bit at a time, until frosting is the proper consistency. Frost cupcakes using a pastry bag with a decorative tip. On each cupcake, arrange 4-5 pretzel pieces to create a campfire. Break cooled sheets of melted candies into pointed shards. Insert candy pieces around pretzels to create flames. Place two marshmallows on the end of a toothpick, insert the other end into the cupcake. Place one side of cookie on top. The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, including GIRL SCOUT COOKIES®, THIN MINTS®, TREFOILS®, GIRL SCOUT COOKIE SALE®, GIRL SCOUT COOKIE PROGRAM®, GIRL SCOUT S’MORES™ and the Trefoil Design are owned by Girl Scouts of the USA. Little Brownie Bakers is an official GSUSA licensee. SAMOAS, TAGALONGS, DO-SI-DOS and SAVANNAH SMILES are registered trademarks of Kellogg NA Co. TOFFEE-TASTIC is a trademark of Kellogg NA Co. Copyright ®, TM, © 2017-2018 Kellogg NA Co.
5Girls Skills for When Girls participate in the largest Girl-led business in the world, they “earn and learn” — they earn funds for their Girl Scout activities while learning 5 skills that will help them in business and life. 1 Goal Setting Girls set Cookie Sale Program goals and, with their team, create a plan to reach them. This matters because Girls need to know how to set and reach goals to succeed in school, on the job, and in life. 2 Decision Making Girls decide where and when to sell cookies, how to market their cookies, and what to do with their proceeds. This matters because Girls must make many decisions, big and small, in their lives. 3 Money Management Girls develop a budget, take cookie orders, and handle customers’ money. This matters because Girls need to know how to handle money – from their lunch money to their allowance to (someday) their paycheck. 4 People Skills Girls learn how to talk (and listen!) to their customers, as well as learning how to work as a team with other Girls. This matters because it helps them do better in school (on group projects, on sports teams, and on the playground) and later at work. 5 Business Ethics Girls act honestly and responsibility during every step of the Cookie Sale Program. This matters because employers want to hire ethical employees-and the world needs ethical leaders in every field. Why do these skills matter? When your Girl Scout has learned these skills, she will be poised for success in her career. Think about it: When employers interview job candidates, they all look for the same thing. This is true whether the employer is a bank, high-tech company, hospital, publishing house, car dealership, accounting firm- or even the local pet store! They look for someone who can set goals and meet deadlines, works well with others, understands customers, influences others, as well as someone who is honest, trustworthy, and reliable. Girl Scouts of Eastern South Carolina — 4 — 2019 Cookie Sale Program
Pins & Badges When girls sell Girl Scout Cookies, they Cookie Business and Financial Literacy utilize the 5 Skills—goal setting, decision badges are a further opportunity for girls making, money management, people to hone their skills and gain an under- skills, and business ethics—and earn standing of the world of business. the Cookie Activity Pin. Daisies Brownies Juniors Cadettes Seniors Ambassadors Inventor Badge Product Designer Badge Social Innovator Badge Entrepreneur Badge For more about these and other badges girls To learn more about the can earn as Girl Scouts, see the Badge Finder Girl Scout Cookie Program, at forgirls.girlscouts.org/badges. go to girlscoutcookies.org today! Girl Scouts of Eastern South Carolina — 5 — 2019 Cookie Sale Program
The Girl Scout Cookie Activity Pin Celebrating the 5 Skills with girls! All girls who participate in the Girl Scout Cookie Program are eligible to earn the annual Cookie Activity Pin. When they earn the pin, invite girls to share their accomplishments in each of the 5 Skills. Here’s how girls achieve the 5 Skills through the Girl Scout Cookie Program: 1. Goal Setting The Cookie Activity Pin is available in August Ƀ Set personal learning goals. What do you want to learn this year? What do you want to for purchase at your do better? Share this with at least one other person or your group. local store or through www.girlscoutshop.com. Ƀ Set personal sales goals for yourself based on your personal and group goals. The pin is a different Keep a record of your accomplishments each year! color every year. 2. Decision Making Ƀ Develop a basic business plan for your cookie sale. Ƀ Work as a team with other Girl Scouts to decide when and where you’ll sell cookies and what you’ll do with the money you earn. 3. Money Management Ƀ Develop a budget for accomplishing at least one of the goals you set in the Goal Setting step. Use this budget to help determine your sales goals. Ƀ Be able to explain how the money earned in the Girl Scout Cookie Program helps you, your group, and your council. 4. People Skills Ƀ Practice your “elevator speech” for customers about what you are selling, why you are selling it, and why they should purchase it. Ƀ Make a list of customers you will approach. Don’t forget people you sold to last year! 5. Business Ethics Ƀ Discuss how living the Girl Scout Promise and Law applies to what you do in the Girl Scout Cookie Program as a businesswoman. Girl Scouts of Eastern South Carolina — 6 — 2019 Cookie Sale Program
Girl Programs Volunteer Toolkit (VTK) — Did you know that your Troop has access to the Financial Literacy and Cookie Business Badge requirements online? Co-Leaders of Girl Scout Daisies-Juniors can assist their Troop in earning these Badges with access to the Volunteer Toolkit (VTK). The VTK is a comprehensive, digital tool accessible on the computer, smartphone, or tablet. Talk to the Troop Co-Leaders about enhancing the Cookie Sale Program experience for Girls by building these Badges into the cookie season. Cookie Captains and Cookie Rookies National Girl Scout These two programs engage experienced Cookie Cookie Weekend sellers and new Cookie sellers alike. A Service Unit or February 22-24, 2019 even a multi-grade level Troop can use these programs National Girl Scout Cookie Weekend offers every Go- to boost participation and build your Cookie team. Getter, Innovator, Risk-Taker, and Leader a chance Additional materials for the Cookie Captain and Cookie to show off their cookie boss skills by participating in Rookie programs are available on GSESC’s website at Booth, door-to-door, and digital sales throughout the girlscoutsesc.org. Cookie Captain and Cookie Rookie country—and to share how they’re making the world patches can be purchased from the GSESC Shop. a better place with their earnings. Celebrate with us by sharing your awesome cookie story! Bling Your Booth From camping, to traveling, to giving back to those in need, Girl Scouts are using their cookie earnings to Encourage your Girls to bling out do amazing things! During National Girl Scout Cookie their Cookie Booth with lots of Weekend, we’re celebrating these amazing G.I.R.L.s in creativity to help generate the a big way! energy and attention that will attract more customers and sales! Cookie Rallies Ideas to Bling Your Booth: Bring the Girls together at a community center, camp, • Create images and decorations promoting school, campus, stadium, or anywhere a big group can Operation Cookie Drop. Be sure to use your gather. Organize your event with 6-10 activity stations. Operation Cookie Drop package wrap. Many groups use a “timed rotation” format (about two • Pick an original Cookie Booth theme, like tropical, hours total), starting with Girls in one large group, then Girl power, or glitz and glam – it’s up to you. breaking into smaller groups to visit various activity • Use cool color combinations. stations. Wrap it up with a big group, high-energy • Create fun posters with your cookie goals. sendoff. Or, consider an “open house” format (about • Dress up, and use colored lights to invite four hours total), where Girls can join the fun at any customers to a cookie party. time and work their way through stations at their own • Have fun with it!!! pace. Find tips and activities on www.littlebrownie. Everyone who participates in a “Blinged” Cookie Booth com/rally can receive a 2019 Bling Your Booth patch, available for purchase in the GSESC Shop. Girl Scouts of Eastern South Carolina — 7 — 2019 Cookie Sale Program
Operation Cookie Drop Outreach (OCDO) Girl Programs continued GSESC has so many partners throughout our 21 county council and we want to make sure they have the opportunity to purchase cookies to support our Operation Cookie Drop efforts. When you participate in Operation Cookie Drop Outreach you will be given the contact information for 10 of our partners. Your Troop will then be responsible for contacting the partner to see if they are interested in purchasing cookies for Operation Cookie Drop. GSESC will provide you with resources and talking points to help make the sale. All Girls who participate in the Operation Cookie Troop Gift of Caring (TGOC) Drop Outreach program will receive a patch, even if no sales are generated. The patch will not be ordered through To participate, Girls: eBudde. It will be mailed directly from GSESC. Contact us at • Choose an organization where they will donate their firstname.lastname@example.org to request partner contact Troop Gift of Caring cookies. info. When cookies are sold through the Operation Cookie • Throughout the Cookie Sale Program, Girls offer their Drop Outreach program the TCC will not need to enter which customers the opportunity to purchase additional variety of cookie was donated. They will simply enter the packages of cookies to be donated to their organization. number of packages in the OCD column on the “Girl Order” tab in eBudde. • The Girls should be able to clearly identify the organization and share why their Troop has chosen to donate to it. All packages of Cookies sold • Encourage your Girls to decorate a donation box. through TGOC, OCD, and/or • Troops should use their remaining inventory to fill OCDO will count towards the their TGOC orders. Troops will need to place a Cookie Cupboard/warehouse order if they do not have enough Gift of Caring Rewards. extra packages to fulfill their TGOC cookie order. 24+ packages sold through Gift of Caring: 2019 Gift of Caring Patch Participation in the Troop Gift of Caring program is easy and keeping track of which Girls in your Troop participate is easy, 60+ packages sold through Gift of Caring: too! There is a TGOC column in eBudde that allows the TCC to indicate the number of TGOC packages donated for each Phone Ring Stand Girl. The TCC will not need to enter which variety of cookie was donated. They will simply enter the number of packages in the TGOC column on the “Girl Order” tab. Cookie Pro Contest 2019 Girl Scouts of the USA’s Cookie Pro™ Contest for 2019 is an exciting opportunity to highlight the amazing skills and Operation Cookie Drop (OCD) experiences that girls gain through participating in the Girl Scout Cookie Program. Join us in celebrating the cookie GSESC’s Operation Cookie Drop program encourages Girls to entrepreneurial skills of Girl Scouts nationwide—and unlock make a difference in their community by an awesome, limited-edition Cookie Pro 2019 patch while asking customers to donate a package of cookies to the men earning a chance to win the Cookie Entrepreneur Experience and women serving in the military. of a lifetime in California. A few tips to grow your OCD sale: Who can participate? All registered Girl Scout Cookie • Set a goal. Assign someone to create a thermometer to Program participants from participating Girl Scout councils keep track of packages sold and post it at your meeting. who are selling cookies during the 2018/2019 cookie season. • Create Operation Cookie Drop sandwich boards from When can girls participate? January 2–April 30, 2019 two pieces of poster board to wear during door to door How can girls participate? By submitting a complete order taking. Cookie Pro contest entry, which includes answering a set of • Visit local military support organizations and ask them to questions, uploading a mini-graphic novel and uploading a support Operation Cookie Drop. photo of themselves in uniform. • Remember to use your Operation Cookie Drop package What can girls win? Twenty-four girls nationwide—four per Girl wrap. Scout grade level—will be selected to get the epic chance to: Unlike your TGOC, no pickup or delivery is needed. These • Travel to sunny southern California for an all-expenses packages are virtual cookies. You will order them and paid Cookie Entrepreneur Experience allocate them to the Girls but you will never physically • Go on an incredible behind-the-scenes VIP adventure at have these cookies. Simply collect and deposit $4.00 for Warner Bros. Studios each package sold. WE will present Cookies sold through • Take part in super-cool activities featuring the DC Super Operation Cookie Drop to military organizations after the Hero Girls™ Cookie Sale has ended. The TCC will not need to enter which variety of cookie was donated. They will simply enter the • Meet prominent entrepreneurs and share in their number of packages in the OCD column on the “Girl Order” secrets of success tab in eBudde. • Attend a very special Girl Scout Cookie Pro recognition event Girl Scouts of Eastern South Carolina — 8 — 2019 Cookie Sale Program
Unleash your G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™ potential for a chance to win the... COOKIE ENTREPRENEUR EXPERIENCE Featuring the DC Super Hero Girls™, plus an all-expenses- paid trip to sunny California for incredible behind-the- scenes VIP adventures at Warner Bros. Studio! BROUGHT TO YOU BY TM Here’s how to enter: Highlight your unique cookie story by: ★ Answering a set of questions RL SC OUTS OF THE U SA GI ★ Creating your very own mini graphic novel as a d g e (it’s easy with our handy ch ve b 2019 e s i lu xc r template!) u nl o c k e l p u fo r o ptio n a Find entry details, official rules, submission tips, and downloadable mini-graphic novel templates at girlscouts.org/cookiepro The GIRL SCOUTS® name, mark, and all associated trademarks and logotypes, including the Trefoil Design, G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™, and Cookie Pro™ are owned by Girl Scouts of the USA. DC SUPER HERO GIRLS and all related characters and elements © & ™ DC Comics and Warner Bros. Entertainment Inc. DC LOGO: TM & © DC. WB SHIELD: TM & © WBEI. (s18) TM
They’re partners in cookie success! Engage experienced cookie sellers and new cookie sellers alike. These dual programs boost participation and build your cookie team. NEW! Experienced cookie sellers inspire excitement as they mentor younger girls and build leadership skills. Here Come the Cookie Captains video makes promotions easy. Cookie Captain Toolkit includes all the resources councils need, including step-by-step guide, best practices, customizable PowerPoint templates and more. Congratulations! You’re a Cookie Captain kicks off the training session with multimedia energy. Cookie Captain Notebook features key messages and is a fun girl takeaway. UPDATED! New cookie sellers have a great first experience as they develop confidence and aspire to be Cookie Captains someday. Cookie Rookie Video helps first-time cookie sellers understand the basics. It is a great tool for volunteers—and for the Cookie Captains to use when training young girls. Cookie Rookie support materials are full of great ideas for ®, TM, © 2016-2017 Kellogg NA Co. sparking learning conversations with first-time cookie sellers. By giving your oldest and youngest cookie sellers special skills and confidence, your council gains new partners in cookie success!
Girls will have the option of Girl Delivery, which allows Digital Cookie Dates customers to purchase cookies on Digital Cookie and have them delivered by the Girl instead of shipped. Mid-December: An email from Digital Cookie will be When a customer makes a Girl Delivery order it sent to Caregivers of registered Girl Scouts. It will give must be approved by the Caregiver within ten days. information on how to set up the Girl’s Digital Cookie Caregivers will need to communicate with the TCC site. Remind Caregivers that this email may end up in to receive cookies to fulfill Girl Delivery orders. Girl their Spam/Junk/Promotions folder. Delivery orders must be a partnership between the January 4-March 10: Digital Cookie Shipping option Caregiver/Girl and the TCC. Instruct Caregivers to available to customers. communicate with you when they need cookies to January 4-January 22: Girl Delivery orders can be fulfill Girl Delivery orders. You can also see orders for added to the Girl’s Pre-Sale totals in eBudde. all Girls on your Digital Cookie Troop dashboard. January 23-March 4: Girl Delivery option continues, The Digital Cookie Mobile App Can Be but Girl Delivery orders are fulfilled through extra Used to Accept Credit Cards! packages or Cookie Cupboard/Warehouse pickups. If a customer wants to purchase cookies with a credit March 10: Last Day of Digital Cookie Sales. card, Girls can use the “Cookies in Hand” feature on the Digital Cookie Mobile App. The Girl enters the amount of packages the customer is purchasing, enters the customer’s credit card and hands the cookies to the customer. The sale amount will be See page 30 for details on how to allocate reflected in eBudde. If a Girl sells cookies using the “Cookies in Hand” feature of the Digital Cookie Mobile Girl Delivery orders from Digital Cookie. App GSESC absorbs the credit card fees associated with the sale. The fees do not need to be passed off to the customer. Digital Cookie Features • Option for Girl Scout to upload her own video and photo. She can also customize her website. In past sales, Girls who uploaded a personal photo or video more than doubled their Digital Cookie sales! • Reports, graphs, and charts show Girls their sales in real-time. • Customer tracking system allows Girls to upload contacts and keep them organized in one location. • User-friendly web platform. • Shipping Option, starting at $9.95 for 4 packages. Military shipping available too! • Toffee-tastic and Girl Scout S’mores available through Girl Delivery and Shipping option. • Payments credited directly to the Troop through eBudde. Girl Scouts of Eastern South Carolina — 11 — 2019 Cookie Sale Program
4 Easy Steps to Get Movin’ with the Digital Cookie® Platform! This cookie season superpower your sale by expanding your efforts from the booth to the web. Why? Because adding online and mobile channels to your sale can help you reach more cookie fans than you ever imagined. That’s right! With the Digital Cookie® platform you can market everyone’s favorite cookies-with-a-purpose to customers down the block or across the country from the comfort of your couch. AWESOME. Here are 4 easy steps to jump into the fun, and slay those cookie sale goals like a true cookie boss! 1 Register 2 Set Up Your Site 3 Invite Customers 4 Track Your Goal Girl Scouts of Eastern South Carolina — 12 — 2019 Cookie Sale Program Sign up to use the Digital Cookie® In just a few minutes, you can Manage your cookie customer See how close you are to reaching platform, look for your Digital set up your sale goal, share list and easily send ready-to- your goal by tracking the number Cookie® registration email. If you your cookie story, and upload use emails inviting people to of boxes sold and orders placed, can’t find it, contact your council a fun picture or video. Then support your sale. You can also as well as sales by delivery type for details. you’re ready to save, review, promote your personalized and cookie variety. You can even publish, and...done! cookie site link on Facebook include offline sales to see your with friends and family. total progress—yum! Sell on the go with the S Digital Cookie Mobile App! BONU Download is FREE. The Girl Scouts name and mark, and all associated trademarks, including but not limited to Girl Scout Cookies, Girl Scout Cookie Program, Thin Mints, Trefoils, Digital Cookie® and the Trefoil design and mark are owned by Girl Scouts of the USA. All rights reserved.
Girl Rewards Help Your Girls Reach Pre-Sale Rewards Their Goals!!! Encourage your Girls 500 500+ Packages Messenger Bag to reach their goals by offering additional patches and reward items. Check out the next few pages for everything that is available and details on how to 400 purchase. 360+ Packages Raining Cookies Umbrella 300 240+ Packages Patches Clouded Leopard Plush Bar Patches 200 One earned at highest level starting at 100+ packages 60+ Packages sold through Gift of Caring 100 Phone Ring Stand 24+ Packages sold through Gift of Caring 2019 Gift of Caring Patch 0 PACKAGES SOLD Volunteer Patches Earn up to two per Troop for participating in the 2019 Cookie Program PACKAGES All Pre-Sale and Final Rewards are cumulative. SOLD *Substitutions of reward items may occur without notice. We are unable to replace lost or stolen reward items. We also cannot exchange t-shirts/sweatshirts for different sizes. Pictures are for illustration purposes only, actual item may differ. Girl Scouts of Eastern South Carolina — 13 — 2019 Cookie Sale Program
Final Rewards Final Rewards 5,000+ Packages 5,000 Inflatable Tandem Kayak 4,000 4,000+ Packages Camp Kitchen or Coleman Evanston Screened Tent 3,000+ Packages 3,000 Fitness/GPS Watch and Hiking Backpack with Hydration 2,500+ Packages Mini Robotic Ball or Tablet 2,000+ Packages 2,000 Personalized Zip-up Jacket and Hammock 1,500+ Packages Drone 1,100+ Packages Personalized Medal and Summer Resident Camp 1,000 950+ Packages Leopard Sleep Mask and Sleeping Bag 625+Packages Go 4 Bold T-shirt 500 275+ Packages 250 Lap Board 50+Packages Theme Patch, Go for Bold 0 PACKAGES SOLD Girl Scouts of Eastern South Carolina — 14 — 2019 Cookie Sale Program
2019 Cookie Season Shop Merchandise Pen Bracelet Bangles $3.00 Go for Bold Pin $2.50 Quote Bubble White Board $3.50 Cookie Star Bandana $3.00 2019 Bar Patch Marketing Patch Goal Setter Patch $0.75 $1.50 $1.50 Girl Scouts of Eastern South Carolina — 15 — 2019 Cookie Sale Program
Fashion Dry Cookie Tote Erase Markers $4.00 $3.50 Cookies & Curiosities Curio Shelf $5.00 Shine Bright Case $4.00 Early Bird Patch Super Patch Cookie Rally Patch Cookie Techie Patch $1.50 $1.50 $1.50 $1.50 Girl Scouts of Eastern South Carolina — 16 — 2019 Cookie Sale Program
2019 Cookie Season Shop Merchandise Pawsitively Purrfect Leopard & Tin $5.50 Paws-Off Journal $5.00 Cookies & Milk Snack/ Drink Cup $7.50 Creative Caddy $6.00 Cookies On The Go Patch Booth Sales Patch Volunteer Patch $1.50 $1.50 $1.50 Girl Scouts of Eastern South Carolina — 17 — 2019 Cookie Sale Program
Secrets Drawers $8.00 Fold Out Desk Organizer $8.00 Jumbo Pouf Pillow $15.00 Wild About Cookies Chair $20.00 Cookie Rookie Patch Cookie Captain Patch Cookie House Party Patch Cookie CEO Patch $1.50 $1.50 $1.50 $1.50 Girl Scouts of Eastern South Carolina — 18 — 2019 Cookie Sale Program
2018 Girl Rewards! Order Form Reward your Girls for meeting their goals. Please complete the order form below and return to: GSESC North Charleston Service Center scan and e-mail to Attn: Misty Carpenter or email@example.com 7257 Cross County Road North Charleston, SC 29418 ORDERS AND PAYMENT MUST BE RECEIVED BY MARCH 25, 2019. ITEMS WILL ARRIVE MID TO LATE APRIL 2018. ITEM COST SKU NUMBER QUANTITY TOTAL 2019 BAR PATCH $0.75 37650 MARKETING PATCH $1.50 37651 GOAL SETTER PATCH $1.50 37652 EARLY BIRD PATCH $1.50 37653 SUPER PATCH $1.50 37654 COOKIE RALLY PATCH $1.50 37655 COOKIE TECHIE PATCH $1.50 37656 COOKIES ON THE GO PATCH $1.50 37657 BOOTH SALES PATCH $1.50 37658 VOLUNTEER PATCH $1.50 37660 COOKIE HOUSE PARTY PATCH $1.50 37661 COOKIE CEO PATCH $1.50 37662 COOKIE ROOKIE PATCH $1.50 37663 COOKIES CAPTAIN PATCH $1.50 37664 GO FOR BOLD PIN $2.50 37665 PEN BRACELET BANGLES $3.00 37666 COOKIE STAR BANDANA $3.00 37667 QUOTE BUBBLE WHITE BOARD $3.50 37668 FASHION DRY ERASE MARKERS $3.50 37669 COOKIE TOTE $4.00 37670 SHINE BRIGHT CASE $4.00 37671 COOKIES & CURIOSITIES CURIO SHELF $5.00 37672 PAWSITIVELY PURRFECT LEOPARD & TIN $5.50 37673 PAWS-OFF JOURNAL $5.00 37674 CREATIVE CADDY $6.00 37675 COOKIES & MILK SNACK/DRINK CUP $7.50 37676 SECRETS DRAWERS $8.00 37677 FOLD OUT DESK ORGANIZER $8.00 37678 JUMBO POUF PILLOW $15.00 37679 WILD ABOUT COOKIES CHAIR $20.00 37680 PERSONAL INFORMATION SERVICE UNIT # TROOP # NAME ADDRESS CITY STATE ZIP PHONE EMAIL PAYMENT INFORMATION METHOD OF PAYMENT CASH CHECK MASTERCARD VISA DISCOVER NAME ACCOUNT CVV ON CARD NUMBER CODE EXPIRATION SIGNATURE DATE DATE
Troop Cookie Coordinator (TCC) Training In an effort to provide consistent 2019 Cookie Program training, GSESC is offering online training available starting in December. This training will be for TCCs and any other Volunteers associated with the Troop that wish to participate in the Cookie Program. Online Training for Cookie Season Online Cookie Sale Program Materials GSESC online training will be available starting in Find the following resources and more at December. Links to this training will be sent to all http://tinyurl.com/GSESC2018Cookies registered members in the Council email newsletter, • Recorded Cookie Chat webinars Connections. You will be required to take and submit a quiz after reviewing the training. • 2018 Cookie Handbook (pdf format) • 2018 Cookie Rally Guide Cookie Chat Webinars • eBudde Troop User Manual Our Product Program Manager will • 2018 Cookie Sale Permission and Responsibility Form create short videos that focus on topics specific to various parts of the • Past Due Caregiver Payment Report sale. These recordings will be shared • Girl Scout Juliette Procedures: Money-Earning via the email newsletter and eBudde Activities through Product Sales communications. If you have questions • Digital Cookie tips and resources after watching a Cookie Chat you can send your questions to firstname.lastname@example.org. • Operation Cookie Drop package wrap file Topics will include: Digital Cookie, Closing out Pre-Sale • Cookie Rookie and Cookie Captain resources (Initial) Order, Goal Getter Phase, Booths, and more. • Cookie Booth Sale resources Printed Cookie Sale Program Materials You will receive these following the completion of Training • 2019 Cookie Sale Permission and Responsibility Form – 1 per Girl • Cookie Order Card – 1 per Girl • Goal Getter Order Card – available to print from eBudde • Money Envelope – 1 per Girl • Cookie Receipt Book – 1 per Girl • Operation Cookie Drop package wrap – 1 per Troop, digital copy available on eBudde • Past Due Caregiver Payment Report - available to print from eBudde • Cookie Program Calendar - available to print from eBudde • 2019 Cookie Handbook (pdf format) - available to print from eBudde • 2019 Cookie Rally Guide - available to print from eBudde • eBudde Troop User Manual - available to print from eBudde • Digital Cookie Tips and Resources – available on Digital Cookie • Cookie Booth resources – available in eBudde Girl Scouts of Eastern South Carolina — 20 — 2019 Cookie Sale Program
Participant Info Participant Benefits Participant Requirements By participating in the Cookie Program, not only do All registered Girl Scouts with a signed 2019 Cookie Sale your Girls learn the 5 Skills, but it is supporting your Permission and Responsibility Form can participate in Troop and Girl Scouts of Eastern South Carolina. 100% the Cookie Program. This includes Girl Scout Juliettes of Cookie Program proceeds stay in our council: (Individually Registered Members). Girl Scout Juliette • Provide financial assistance to Girls who would Procedures: Money-Earning Activities through Product otherwise not have a Girl Scout experience. Sales can be found on www.girlscoutsesc.org under the “Cookies+” tab. • Maintain GSESC properties such as Sandy Ridge. The Troop must have: • Provide amazing programs with affordable fees. • At least two registered, approved, and trained Troop Co-Leaders. • A registered Adult as the Troop Cookie Coordinator, who has signed the Troop Cookie Coordinator (TCC) Agreement. The TCC can be a Troop Leader, but it is always better for another Adult associated with the Troop to take this role. • All Troops must be clear of any debt due to GSESC in order to participate. Operations and business expenses of Council properties Troop Proceeds/ Girl Rewards/ Service $0.71 Keep Safety In Mind Unit Scorecard Cost of the Cookies Girls must be identifiable as Girl Scouts when selling $0.91 and running the Cookies by wearing either a Girl Scout uniform Cookie Program Returned to Girls and Volunteers in program (recommended) or tshirt. This includes during Pre-Sale $1.07 opportunities and events, and during all Cookie Sales. Volunteer trainings, recruitment efforts, financial aid, resources, and supplies Girl Scout Daisies, Brownies, Juniors, and Juliettes $1.31 must be accompanied by an Adult when selling and delivering Cookies. Girl Scout Cadettes, Seniors, and Ambassadors must be supervised by an Adult and use the buddy system when selling and delivering Cookies. Girls should learn and practice personal safety protection skills outlined in GSESC’s Safety Activity Checkpoints. For example: • Be familiar with the neighborhoods you sell in. • Use safe pedestrian practices. • Sell door-to-door only during daylight hours. • Do not enter the home of a stranger or approach customer’s cars. • Do not carry large amounts of money. • Sign the Girl Scout Internet Safety Pledge before using Digital Cookie and online marketing tools. (Included in set up of Digital Cookie site) • A Girl should not give out her phone number or address to strangers. Girl Scouts of Eastern South Carolina — 21 — 2019 Cookie Sale Program
Pre-Sale (Initial Order) Phase The Pre-Sale phase is the initial portion of the Cookie Sale Program. GSESC’s Pre-Sale orders are taken January 4 – 19. Taking Orders hitting the submit button. • Girls are not to sell until January 4 – on their honor. • Cookies ordered through eBudde and picked up Provide Caregivers with clear instructions about at delivery, Cookies exchanged or swapped with the start and end dates of the Cookie Program. See another Troop, or Cookies picked up at a Cookie page 21 for a Caregiver meeting outline. Cupboard/Warehouse. Be sure to always count and verify your Cookies and complete a receipt in all • Thin Mints, Samoas, Tagalongs, Do-si-dos, Trefoils, and transactions. There are no exchanges, replacements, Savannah Smiles cost $4.00 per package. Girl Scout or adjustments. A signed delivery ticket is FINAL. S’mores and Toffee-Tastics cost $5.50 per package. Payment for Pre-Sale Cookies is collected when the 2. All monies collected. Cookies are ordered. If the Troop accepts personal • Make sure anytime Cookies or money exchanges hands checks they should be written out directly to the Troop, that a receipt is written, dated, and signed. then the Troop should write one check to GSESC. • All Girl payments received from Caregivers or at Cookie • Girls can go door-to-door, hit the streets, pick up Booth Sales. Always complete a receipt. the phone, and log into Digital Cookie to start taking • TCC’s should deposit all monies in the Troop account orders. Remind Girls/Caregivers a week ahead of time promptly and frequently. when you need their Cookie Order Card. Give yourself at least a day to enter their orders in eBudde. • Any lost or stolen money is the responsibility of the TCC. • Caregivers will need to write down their Digital 3. All Pre-Sale and Final Rewards earned by the Girls. Cookie Girl Delivery orders on the bottom line of • TCC’s must distribute all rewards to Girls without their Girl Order Card before turning it in to the TCC. outstanding debt within two weeks of receiving. This will help the TCC to include the orders as Initial Orders. Otherwise, the orders will need to be placed The family is financially responsible for: as a booth/additional order from the Cupboard/ 1. All cookies ordered by their Girl Scout. Warehouse and/or filled with any extras the Troop • The TCC should utilize eBudde and receipts to ordered for Cookie Booths. manage the Cookies received by each Girl. • Log into eBudde after completing training to familiarize 2. All monies collected from customers. yourself with the website and ordering system. Make sure all participating Girls are listed. If a Girl is not listed, • Families must turn in all payments to the TCC by please check with a Troop Leader to make sure they are the given deadlines. Turning money in as collected registered for 2018-2019. If they are registered, but not is recommended. in eBudde contact us at customercare@girlscoutsesc. • Any lost or stolen money is the responsibility of org with the Girl’s first name, last name, Troop number, the Caregiver who signed the 2019 Cookie Sale and parent email address. Permission and Responsibility Form. • You can begin entering Girl orders on the Initial Order tab at any time in eBudde. Click “Save” to What Is the Return Policy? save your progress without submitting your order. Cookies cannot be returned to GSESC once signed for Step by step eBudde instructions can be found in by a Troop or Caregiver. Once signed for they become eBudde’s “Help” tab, in the Troop User Manual. the financial responsibility of the Troop or Caregiver • There are 12 packages of Cookies per case. Your (depending on who signed for them). Pre-Sale (Initial) order will be rounded up to make full cases for you. What If a Package is Damaged? If a package is damaged, it can be exchanged at a Who’s Responsible and For What? Cookie Cupboard/Warehouse for a non-damaged The Troop Cookie Coordinator (TCC) is financially package of the same Cookie variety. responsible for: Damaged means: 1. Any cookies ordered through eBudde • Crushed package • TCC’s must be aware of the total number of • Sealed but empty package Cookies submitted in the Troop eBudde order. • Unsealed package Make sure to check for extra large numbers before • Returned by customer for any reason Girl Scouts of Eastern South Carolina — 23 — 2019 Cookie Sale Program
Cookie Delivery Cookie Delivery is the week of February 13-16. Your SUCC will announce the date, time, and location of your Troop’s pick up. Delivery Basics Vehicle Type # of cases Each delivery site is a bit different, but here are Compact Car 23 the basics. Your SUCC will let you know about any Hatchback Car 30 additional information you need. Mid-size Sedan 35 • Arrive at your assigned time. Please alert the delivery site worker who greets you if you have Sport Utility Vehicle 60 multiple cars. Station Wagon 75 • Use a vehicle (or vehicles) to pick up all your Mini Van (seats in) 75 Cookies at once. See the chart on the right for Pick up Truck (full bed) 100 general guidelines on the amount of cases that will fit into a vehicle. Please note that this guide Cargo Van (seats in) 200 is only accurate if your vehicle is free of car seats, strollers, stuff, and humans in the back seat. Avoid carrying Cookie cases and children in the passenger area of a vehicle at the same time. If you need multiple vehicles to pick up your order, be sure you arrive and get in line together. • You are required to get out of your car and count the Cookies as they are loaded. Your Troop is responsible for all the Cookies for which you sign for. • Do not accept damaged Cookies. • If there is an error, notify a delivery site worker immediately. Tell them to slow down, if needed. • We will not fix shortage errors. Count, count, and recount before you sign for your Cookies and leave the delivery site. • Pre-Sale Rewards will be delivered on Cookie delivery day as well. Make sure to leave room in your vehicle for them. • If your Troop misses delivery due to an emergency, contact your SUCC as soon as you can. Girl Scouts of Eastern South Carolina — 25 — 2019 Cookie Sale Program
Cookie Pick Up by Caregivers and Girls Follow these easy steps to ensure a successful Cookie delivery to your Caregivers and Girls! • Notify Caregivers of the date, time, and location they can pick up their order. Give yourself enough time to get home from delivery, unload the Cookies, and separate the orders. • Sort all Cookies and orders before you let any Caregivers pick up their Cookies. This will help you identify a problem with orders before anyone picks up. • Prepare Cookie receipts for each Girl. When Caregivers pick up, have them count and verify their order. Complete a receipt for every Cookie transaction. • Remember Caregiver’s are responsible for all Cookies they sign for. Write a receipt each and every time Cookies or money exchange hands. Keep receipts in a safe place with the signed 2019 Cookie Sale Permission and Responsibility Forms. • If you have a Girl with multiple Caregivers, be sure that they pick up their separate orders. • At this time, you can collect the Girl’s Goal Getter order cards. You can give them their Goal Getter Cookie orders from Cookie Booth Cookies you ordered or you can place a Cookie Cupboard/Warehouse order for pick up beginning February 18. Cookie Receipts Provide a receipt each time Cookies exchange hands to keep a record of who is financially responsible for those Cookies. Protect yourself, protect your Troop, and protect your Girl Scouts. • Date the receipt and include the Troop number and Girl’s name • You and the Caregiver should sign the receipt. Keep one copy and give the other copy to the Caregiver. Customer Cookie Delivery Checklist As the Girls pick up their Cookies to deliver to customers, please remember to cover the following: • It’s important to deliver the Cookies to the customers as soon as possible. Cookie Booth Sales begin February 22, and if customers see that other people have their Cookies before they do, they will be upset. • When Girls deliver their Cookies, they should ask the customer if they would like to order additional packages as the ones they ordered are likely to be gone within a short time and Girl Scout Cookies can be frozen. Girl Scouts of Eastern South Carolina — 26 — 2019 Cookie Sale Program
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