2019 Cookie Handbook January 4 - March 10, 2019 - Girl Scouts of Eastern South Carolina
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2019 Cookie Handbook
January 4 – March 10, 2019
ALL YOUR GIRL SCOUT COOKIE
Our cookies have...
• NO High-Fructose Corn Syrup
• NO Partially Hydrogenated Oils (PHOs)
• NO Artificial Flavors in Toffee-tastics
• Girl Scout S'mores and Do-si-dos are
made with Natural Flavors
• Zero Grams Trans Fat per Serving
• 100% Real Cocoa
• Hearty Whole Grain Oats in Do-si-dos
• Thin Mints are Vegan
SAMOAS ®
TAGALONGS ®
• Toffee-tastics are Gluten-Free
Crisp cookies coated Crispy cookies • RSPO Certified (Mass Balance) Palm Oil
in caramel, sprinkled layered with peanut
OS
UCT E CO
with toasted coconut butter and covered with FR
RN
NO HIGH
and striped with dark a chocolaty coating
SYRUP
chocolaty coating
RSPO-1106186
DO-SI-DOS ®
TREFOILS ®
THIN MINTS ®
Crunchy oatmeal Traditional shortbread Crisp wafers covered
sandwich cookies with cookies that are in chocolaty coating
creamy peanut delightfully simple made with natural
butter filling and satisfying oil of peppermint
GIRL SCOUT
SAVANNAH S'MORES ®
TOFFEE-TASTIC ®
SMILES ®
Crunchy graham
Rich, buttery cookies
Crisp, zesty lemon sandwich cookies with
with sweet, crunchy
wedge cookies dusted creamy chocolate and
toffee bits
with powdered sugar marshmallowy filling
Product formulations can change at any time. We encourage you to check the ingredient statement on each package you purchase for the most up-to-date
information on the ingredients contained in the product in that package. For more details check with Little Brownie Bakers.
The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, including GIRL SCOUT COOKIES®, THIN MINTS®, TREFOILS®,
GIRL SCOUT COOKIE SALE®, GIRL SCOUT COOKIE PROGRAM®, GIRL SCOUT S’MORES®, DIGITAL COOKIE® and the Trefoil Design, are owned by Girl Scouts
of the USA. Little Brownie Bakers is an official GSUSA licensee. SAMOAS, TAGALONGS, DO-SI-DOS, SAVANNAH SMILES and TOFFEE-TASTIC are registered
trademarks of Kellogg NA Co. Copyright ®, TM, © 2018-2019 Kellogg NA Co.
kie Handbook
2019 Coo
Quick Reference
Meet the Cookies..............................................................Inside Front Cover Troop Cookie Coordinator (TCC) Training..............Page 19
Quick Reference............................................................................................................. Page 1 Participant Info.................................................................................................................................. 20
Cookie Sale Program Timeline............................................................................... 2 Caregivers Meeting................................................................................................................... 21
Girl Scout S’Mores............................................................................................................................ 3 Pre-Sale Phase................................................................................................................................... 22
5 Skills for Girls........................................................................................................................................ 4 Goal Getter Phase...................................................................................................................... 23
Cookie and Financial Literacy Badges..................................................... 5 Cookie Delivery................................................................................................................................. 24
The Girl Scout Cookie Activity Pin...................................................................... 6 Cookie Pick Up by Caregivers and Girls.......................................... 25
Girl Programs.....................................................................................................................................7-8 Cookie Booth Phase...................................................................................................26-28
Cookie Pro Contest....................................................................................................................... 9 Cookie Cupboards..................................................................................................................... 29
Cookie Captain and Cookie Rookie......................................................... 10 Allocating Cookies....................................................................................................................... 30
Digital Cookie............................................................................................................................11-12 Payments...................................................................................................................................................... 31
Digital Cookie........................................................................................................................................ 13 Closing Out Your Sale.......................................................................................................... 32
Girl Rewards...............................................................................................................................14-15 Cookie Sale Program Checklist.........................................Back Cover
2019 Cookie Season Shop Merchandise........................16-17
Shop Merchandise Order Form.................................................................... 18
eBudde Login Info
eBudde Website: https://ebudde.littlebrownie.com/
eBudde Login: Your e-mail address
Password: Your password
Service Unit Cookie Coordinator (SUCC) Info
Name:
E-Mail:
Phone Number(s):
Best To Call Between: and
Please Don’t Call After:
Girl Scouts of Eastern South Carolina’s Product Program Team
Amy Hoffman, Product Program Manager; Deborah Paisley, Product Program Specialist
customercare@girlscoutsesc.org; 1-843-552-9910; 7257 Cross County Road, North Charleston, SC 29418
girlscoutsesc.org littlebrowniebakers.com
Girl Scouts of Eastern South Carolina — 1 — 2019 Cookie Sale Program
Cookie Sale Program Timeline
Getting Ready for the 2019 Cookie Program Booth Sales
Prior to January 4: 2019 Troop Cookie Coordinator Cookie Booth Sale sign-ups occur at most Service Unit
Agreement must be submitted to Girl Scouts of Eastern meetings in January and/or February.
South Carolina (GSESC) via online form, before Girls February 18: Cookie Cupboards and Warehouses open
begin taking Cookie Orders. All Girls must be registered
members of GSESC. February 22: Cookie Booth Sales begin (look on eBudde
for additional Booth slots)
Prior to January 4: Train Girls and Caregivers on the
2019 Cookie Program. Receive signed 2019 Cookie Sale February 22 –24: National Girl Scout Cookie Weekend (take
Permission and Responsibility Form for each Girl. Retain advantage of national media coverage by selling at booths).
throughout the duration of the sale. Distribute Cookie Watch for Cookie Chat recordings in GSESC emails.
Order Cards. Remind families there is absolutely no
selling before January 4 – on your honor!
Watch for Cookie Chat recordings in GSESC emails.
Closing Out Your Sale
March 4: Digital Cookie Girl Delivery option closes.
March 8: Last day to pick up Cookies at Warehouses
and Cupboards (Cupboards may close sooner).
Pre-Sale (Initial) Order March 10: Last official day for Cookie Booth Sales and
January 4: Pre-Sale order taking begins. Girls can send Digital Cookie Shipping option closes.
emails though Digital Cookie. March 15: Cookie payments due from Girls to TCC.
January 19: Pre-Sale ends. Review Digital Cookie Orders, All Cookies allocated to Girls and Final Reward order
add Cookies to be “Delivered” to the Initial Order tab in submitted in eBudde. TCCs locked out of eBudde at
eBudde 11:59 pm. TCCs turn in Cookie payments and Past
Due Caregiver Payment Report (with supporting
January 22: Enter and submit Troop’s Pre-Sale Cookie
documentation) to SUCCs.
Order and Rewards Order in eBudde. Troop Cookie
Coordinators (TCCs) will be locked out of the “Initial March 17: SUCCs are locked out of eBudde at 11:59 pm.
Order” tab at 11:59 pm. Remember to include your March 20: Cookie payments are due to Girl Scouts
Troop’s Initial Booth Order as well. Collect Cookie Order of Eastern South Carolina, North Charleston Service
Cards from each Girl. You will give them back at Cookie Center.
Delivery. Give each Girl a Goal Getter Order Card and
encourage continued selling. Watch for Cookie Chat recordings in GSESC emails.
No later than January 25: Turn in Cookie payment
for Pre-Sale (Initial) Order to your Service Unit Cookie
Coordinator (SUCC). They are locked out at 11:59 pm.
Remember to keep the $0.85 per package of Troop
profit. You do not need to pay for DOC or Initial Booth Rewards
Cookies at this time.
March 25: Cookie Merchandise Order due to GSESC
January 30: All Pre-Sale Cookie payments are due to Girl Shop. Items will arrive late April.
Scouts of Eastern South Carolina, 7257 Cross County
Mid-Late April: Your SUCC will notify you when
Road, North Charleston, SC 29418.
patches/Final Rewards are ready for pick up. It is the
Watch for Cookie Chat recordings in GSESC emails. TCCs responsibility to make arrangements to pick up
from the SUCC. Distribute rewards to Girls within two
weeks of receiving them and communicate delivery
plans to families.
Goal Getter
April 29: Last day to report missing Pre-Sale and Final
January 19-February 16: Girls continue taking orders on Reward items to GSESC’s Product Program Department.
Goal Getter order cards customercare@girlscoutsesc.org
Week of February 13: Pre-Sale (Initial) Cookie Delivery to May 1 – June 30: Use some of your Cookie proceeds
Troops. Initial Order Rewards will be distributed through to Early Bird register your Troop for 2019-2020
Service Unit Cookie Coordinators around this time. membership.
Watch for Cookie Chat recordings in GSESC emails.
Girl Scouts of Eastern South Carolina — 2 — 2019 Cookie Sale Program
S’more Campfire Cupcakes
Ready in 75 min Makes 24 cupcakes
What you need: Directions:
Ingredients 1. Make cupcakes
Place paper baking cup in each of 24 regular-size muffin cups. In a bowl
Cupcake: stir together graham cracker crumbs, sugar and salt. Pour melted butter
Devil’s Food cake batter over and mix with a fork until incorporated. Press 1 tablespoon of graham
1 teaspoon vanilla extract mixture into the bottom of each liner. Fill muffin cups halfway with batter
1 lb. (16 oz.) of regular marshmallows and put full marshmallow in the center of each. Bake as cake recipe instructs.
1 1/4 cup graham cracker crumbs Cupcakes will have a crater in the center when baked. Insert another whole
1/4 cup sugar marshmallow into the crater and bake for an additional 2 min. until melted.
1/8 teaspoon of salt You will still have a dip in the top of cupcake, but no worries. Use a spoon to
4 tablespoons butter, melted get them out of the pan and cool on cooling rack.
Buttercream Frosting: 2. Make the fire
4 cups of powdered sugar Next, place unwrapped red and gold hard candies in a freezer plastic bag.
1 cup of softened butter Crush candies with hammer into chunks. Spread crushed candies in a thin
2 teaspoons of vanilla layer onto parchment-lined cookie sheet. Bake at 350°F 6 to 8 minutes or until
1-2 tablespoons of milk completely melted. Melted sugar can cause severe burns, so adult needs to
remove from oven and candy must be completely cool before any handling.
Decorations:
20 red cinnamon hard candies 3. Make the frosting and decorate
20 yellow butterscotch hard candies To make frosting, mix the powdered sugar and softened butter until
60 pretzel sticks, broken in half combined. Add vanilla and milk. Beat on low until powdered sugar is
48 miniature marshmallows incorporated, then increase speed to medium-high. Scrape sides and bottom
24 toothpicks of bowl often. When completely mixed the frosting may appear dry. Add
12 Girl Scout S’mores™ cookies (split open) more milk, a little bit at a time, until frosting is the proper consistency. Frost
cupcakes using a pastry bag with a decorative tip. On each cupcake, arrange
4-5 pretzel pieces to create a campfire. Break cooled sheets of melted candies
into pointed shards. Insert candy pieces around pretzels to create flames.
Place two marshmallows on the end of a toothpick, insert the other end into
the cupcake. Place one side of cookie on top.
The GIRL SCOUTS® name and mark, and all associated trademarks and logotypes, including GIRL SCOUT COOKIES®, THIN MINTS®, TREFOILS®,
GIRL SCOUT COOKIE SALE®, GIRL SCOUT COOKIE PROGRAM®, GIRL SCOUT S’MORES™ and the Trefoil Design are owned by Girl Scouts of the USA.
Little Brownie Bakers is an official GSUSA licensee. SAMOAS, TAGALONGS, DO-SI-DOS and SAVANNAH SMILES are registered trademarks of Kellogg NA Co.
TOFFEE-TASTIC is a trademark of Kellogg NA Co. Copyright ®, TM, © 2017-2018 Kellogg NA Co.
5Girls Skills for When Girls participate in the largest
Girl-led business in the world, they
“earn and learn” — they earn funds
for their Girl Scout activities while
learning 5 skills that will help them in
business and life.
1 Goal Setting
Girls set Cookie Sale Program goals and, with their team, create a plan to reach them. This matters
because Girls need to know how to set and reach goals to succeed in school, on the job, and in life.
2 Decision Making
Girls decide where and when to sell cookies, how to market their cookies, and what to do with
their proceeds. This matters because Girls must make many decisions, big and small, in their lives.
3 Money Management
Girls develop a budget, take cookie orders, and handle customers’ money. This matters because
Girls need to know how to handle money – from their lunch money to their allowance to
(someday) their paycheck.
4 People Skills
Girls learn how to talk (and listen!) to their customers, as well as learning how to work as a team
with other Girls. This matters because it helps them do better in school (on group projects, on
sports teams, and on the playground) and later at work.
5 Business Ethics
Girls act honestly and responsibility during every step of the Cookie Sale Program. This matters
because employers want to hire ethical employees-and the world needs ethical leaders in every field.
Why do these skills matter?
When your Girl Scout has learned
these skills, she will be poised for
success in her career. Think about
it: When employers interview job
candidates, they all look for the same
thing. This is true whether the employer
is a bank, high-tech company, hospital,
publishing house, car dealership,
accounting firm- or even the local pet
store! They look for someone who can
set goals and meet deadlines, works well
with others, understands customers,
influences others, as well as someone
who is honest, trustworthy, and reliable.
Girl Scouts of Eastern South Carolina — 4 — 2019 Cookie Sale Program
Pins & Badges
When girls sell Girl Scout Cookies, they Cookie Business and Financial Literacy
utilize the 5 Skills—goal setting, decision badges are a further opportunity for girls
making, money management, people to hone their skills and gain an under-
skills, and business ethics—and earn standing of the world of business.
the Cookie Activity Pin.
Daisies Brownies Juniors Cadettes Seniors Ambassadors
Inventor Badge
Product Designer
Badge
Social Innovator
Badge
Entrepreneur
Badge
For more about these and other badges girls To learn more about the
can earn as Girl Scouts, see the Badge Finder Girl Scout Cookie Program,
at forgirls.girlscouts.org/badges. go to girlscoutcookies.org today!
Girl Scouts of Eastern South Carolina — 5 — 2019 Cookie Sale Program
The Girl Scout
Cookie Activity Pin
Celebrating the 5 Skills with girls!
All girls who participate in the Girl Scout Cookie Program are eligible to earn the annual
Cookie Activity Pin. When they earn the pin, invite girls to share their accomplishments in
each of the 5 Skills. Here’s how girls achieve the 5 Skills through the Girl Scout Cookie Program:
1. Goal Setting
The Cookie Activity Pin
is available in August Ƀ Set personal learning goals. What do you want to learn this year? What do you want to
for purchase at your do better? Share this with at least one other person or your group.
local store or through
www.girlscoutshop.com. Ƀ Set personal sales goals for yourself based on your personal and group goals.
The pin is a different Keep a record of your accomplishments each year!
color every year.
2. Decision Making
Ƀ Develop a basic business plan for your cookie sale.
Ƀ Work as a team with other Girl Scouts to decide when and where you’ll sell cookies and
what you’ll do with the money you earn.
3. Money Management
Ƀ Develop a budget for accomplishing at least one of the goals you set in the Goal Setting
step. Use this budget to help determine your sales goals.
Ƀ Be able to explain how the money earned in the Girl Scout Cookie Program helps you,
your group, and your council.
4. People Skills
Ƀ Practice your “elevator speech” for customers about what you are selling, why you are
selling it, and why they should purchase it.
Ƀ Make a list of customers you will approach. Don’t forget people you sold to last year!
5. Business Ethics
Ƀ Discuss how living the Girl Scout Promise and Law applies to what you do in the
Girl Scout Cookie Program as a businesswoman.
Girl Scouts of Eastern South Carolina — 6 — 2019 Cookie Sale Program
Girl Programs
Volunteer Toolkit (VTK) — Did you know that your Troop has access to the Financial Literacy
and Cookie Business Badge requirements online? Co-Leaders of Girl Scout Daisies-Juniors
can assist their Troop in earning these Badges with access to the Volunteer Toolkit (VTK).
The VTK is a comprehensive, digital tool accessible on the computer, smartphone, or tablet.
Talk to the Troop Co-Leaders about enhancing the Cookie Sale Program experience for Girls
by building these Badges into the cookie season.
Cookie Captains and Cookie Rookies National Girl Scout
These two programs engage experienced Cookie Cookie Weekend
sellers and new Cookie sellers alike. A Service Unit or February 22-24, 2019
even a multi-grade level Troop can use these programs National Girl Scout Cookie Weekend offers every Go-
to boost participation and build your Cookie team. Getter, Innovator, Risk-Taker, and Leader a chance
Additional materials for the Cookie Captain and Cookie to show off their cookie boss skills by participating in
Rookie programs are available on GSESC’s website at Booth, door-to-door, and digital sales throughout the
girlscoutsesc.org. Cookie Captain and Cookie Rookie country—and to share how they’re making the world
patches can be purchased from the GSESC Shop. a better place with their earnings. Celebrate with us by
sharing your awesome cookie story!
Bling Your Booth From camping, to traveling, to giving back to those in
need, Girl Scouts are using their cookie earnings to
Encourage your Girls to bling out do amazing things! During National Girl Scout Cookie
their Cookie Booth with lots of Weekend, we’re celebrating these amazing G.I.R.L.s in
creativity to help generate the a big way!
energy and attention that will
attract more customers and
sales! Cookie Rallies
Ideas to Bling Your Booth: Bring the Girls together at a community center, camp,
• Create images and decorations promoting school, campus, stadium, or anywhere a big group can
Operation Cookie Drop. Be sure to use your gather. Organize your event with 6-10 activity stations.
Operation Cookie Drop package wrap. Many groups use a “timed rotation” format (about two
• Pick an original Cookie Booth theme, like tropical, hours total), starting with Girls in one large group, then
Girl power, or glitz and glam – it’s up to you. breaking into smaller groups to visit various activity
• Use cool color combinations. stations. Wrap it up with a big group, high-energy
• Create fun posters with your cookie goals. sendoff. Or, consider an “open house” format (about
• Dress up, and use colored lights to invite four hours total), where Girls can join the fun at any
customers to a cookie party. time and work their way through stations at their own
• Have fun with it!!! pace. Find tips and activities on www.littlebrownie.
Everyone who participates in a “Blinged” Cookie Booth com/rally
can receive a 2019 Bling Your Booth patch, available
for purchase in the GSESC Shop.
Girl Scouts of Eastern South Carolina — 7 — 2019 Cookie Sale Program
Operation Cookie Drop Outreach (OCDO)
Girl Programs
continued
GSESC has so many partners throughout our 21 county
council and we want to make sure they have the opportunity
to purchase cookies to support our Operation Cookie Drop
efforts. When you participate in Operation Cookie Drop
Outreach you will be given the contact information for
10 of our partners. Your Troop will then be responsible
for contacting the partner to see if they are interested in
purchasing cookies for Operation Cookie Drop. GSESC will
provide you with resources and talking points to help make
the sale. All Girls who participate in the Operation Cookie
Troop Gift of Caring (TGOC) Drop Outreach program will receive a patch, even if no
sales are generated. The patch will not be ordered through
To participate, Girls:
eBudde. It will be mailed directly from GSESC. Contact us at
• Choose an organization where they will donate their customercare@girlscoutsesc.org to request partner contact
Troop Gift of Caring cookies. info. When cookies are sold through the Operation Cookie
• Throughout the Cookie Sale Program, Girls offer their Drop Outreach program the TCC will not need to enter which
customers the opportunity to purchase additional variety of cookie was donated. They will simply enter the
packages of cookies to be donated to their organization. number of packages in the OCD column on the “Girl Order”
tab in eBudde.
• The Girls should be able to clearly identify the
organization and share why their Troop has chosen to
donate to it. All packages of Cookies sold
• Encourage your Girls to decorate a donation box. through TGOC, OCD, and/or
• Troops should use their remaining inventory to fill OCDO will count towards the
their TGOC orders. Troops will need to place a Cookie
Cupboard/warehouse order if they do not have enough
Gift of Caring Rewards.
extra packages to fulfill their TGOC cookie order. 24+ packages sold through Gift of Caring:
2019 Gift of Caring Patch
Participation in the Troop Gift of Caring program is easy and
keeping track of which Girls in your Troop participate is easy,
60+ packages sold through Gift of Caring:
too! There is a TGOC column in eBudde that allows the TCC
to indicate the number of TGOC packages donated for each Phone Ring Stand
Girl. The TCC will not need to enter which variety of cookie
was donated. They will simply enter the number of packages
in the TGOC column on the “Girl Order” tab.
Cookie Pro Contest 2019
Girl Scouts of the USA’s Cookie Pro™ Contest for 2019 is
an exciting opportunity to highlight the amazing skills and
Operation Cookie Drop (OCD) experiences that girls gain through participating in the Girl
Scout Cookie Program. Join us in celebrating the cookie
GSESC’s Operation Cookie Drop program encourages Girls to
entrepreneurial skills of Girl Scouts nationwide—and unlock
make a difference in their community by
an awesome, limited-edition Cookie Pro 2019 patch while
asking customers to donate a package of cookies to the men earning a chance to win the Cookie Entrepreneur Experience
and women serving in the military. of a lifetime in California.
A few tips to grow your OCD sale: Who can participate? All registered Girl Scout Cookie
• Set a goal. Assign someone to create a thermometer to Program participants from participating Girl Scout councils
keep track of packages sold and post it at your meeting. who are selling cookies during the 2018/2019 cookie season.
• Create Operation Cookie Drop sandwich boards from When can girls participate? January 2–April 30, 2019
two pieces of poster board to wear during door to door How can girls participate? By submitting a complete
order taking. Cookie Pro contest entry, which includes answering a set of
• Visit local military support organizations and ask them to questions, uploading a mini-graphic novel and uploading a
support Operation Cookie Drop. photo of themselves in uniform.
• Remember to use your Operation Cookie Drop package What can girls win? Twenty-four girls nationwide—four per Girl
wrap. Scout grade level—will be selected to get the epic chance to:
Unlike your TGOC, no pickup or delivery is needed. These • Travel to sunny southern California for an all-expenses
packages are virtual cookies. You will order them and paid Cookie Entrepreneur Experience
allocate them to the Girls but you will never physically • Go on an incredible behind-the-scenes VIP adventure at
have these cookies. Simply collect and deposit $4.00 for Warner Bros. Studios
each package sold. WE will present Cookies sold through
• Take part in super-cool activities featuring the DC Super
Operation Cookie Drop to military organizations after the
Hero Girls™
Cookie Sale has ended. The TCC will not need to enter which
variety of cookie was donated. They will simply enter the • Meet prominent entrepreneurs and share in their
number of packages in the OCD column on the “Girl Order” secrets of success
tab in eBudde. • Attend a very special Girl Scout Cookie Pro recognition event
Girl Scouts of Eastern South Carolina — 8 — 2019 Cookie Sale ProgramUnleash your G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™
potential for a chance to win the...
COOKIE
ENTREPRENEUR
EXPERIENCE
Featuring the DC Super Hero
Girls™, plus an all-expenses-
paid trip to sunny California
for incredible behind-the-
scenes VIP adventures at
Warner Bros. Studio!
BROUGHT TO YOU BY
TM
Here’s how to enter:
Highlight your
unique cookie story by:
★ Answering a set of questions RL
SC
OUTS OF THE
U
SA
GI
★ Creating your very own
mini graphic novel
as a d g e
(it’s easy with our handy
ch ve b
2019
e
s
i
lu
xc r
template!) u nl o c k e l p u
fo r o ptio n a
Find entry details, official rules, submission tips,
and downloadable mini-graphic novel templates at
girlscouts.org/cookiepro
The GIRL SCOUTS® name, mark, and all associated trademarks and logotypes, including the Trefoil Design, G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™, and Cookie Pro™ are owned by Girl Scouts of the USA.
DC SUPER HERO GIRLS and all related characters and elements © & ™ DC Comics and
Warner Bros. Entertainment Inc. DC LOGO: TM & © DC. WB SHIELD: TM & © WBEI. (s18)
TMThey’re partners
in cookie success!
Engage experienced cookie sellers
and new cookie sellers alike. These
dual programs boost participation
and build your cookie team.
NEW! Experienced cookie sellers inspire excitement as
they mentor younger girls and build leadership skills.
Here Come the Cookie Captains video makes promotions easy.
Cookie Captain Toolkit includes all the resources councils
need, including step-by-step guide, best practices, customizable
PowerPoint templates and more.
Congratulations! You’re a Cookie Captain kicks off the
training session with multimedia energy.
Cookie Captain Notebook features key messages and is a fun
girl takeaway.
UPDATED! New cookie sellers have a great first experience
as they develop confidence and aspire to be
Cookie Captains someday.
Cookie Rookie Video helps first-time cookie sellers understand
the basics. It is a great tool for volunteers—and for the Cookie
Captains to use when training young girls.
Cookie Rookie support materials are full of great ideas for
®, TM, © 2016-2017 Kellogg NA Co.
sparking learning conversations with first-time cookie sellers.
By giving your oldest and youngest cookie sellers
special skills and confidence, your council gains
new partners in cookie success!Girls will have the option of Girl Delivery, which allows Digital Cookie Dates
customers to purchase cookies on Digital Cookie and
have them delivered by the Girl instead of shipped. Mid-December: An email from Digital Cookie will be
When a customer makes a Girl Delivery order it sent to Caregivers of registered Girl Scouts. It will give
must be approved by the Caregiver within ten days. information on how to set up the Girl’s Digital Cookie
Caregivers will need to communicate with the TCC site. Remind Caregivers that this email may end up in
to receive cookies to fulfill Girl Delivery orders. Girl their Spam/Junk/Promotions folder.
Delivery orders must be a partnership between the January 4-March 10: Digital Cookie Shipping option
Caregiver/Girl and the TCC. Instruct Caregivers to available to customers.
communicate with you when they need cookies to January 4-January 22: Girl Delivery orders can be
fulfill Girl Delivery orders. You can also see orders for added to the Girl’s Pre-Sale totals in eBudde.
all Girls on your Digital Cookie Troop dashboard.
January 23-March 4: Girl Delivery option continues,
The Digital Cookie Mobile App Can Be but Girl Delivery orders are fulfilled through extra
Used to Accept Credit Cards! packages or Cookie Cupboard/Warehouse pickups.
If a customer wants to purchase cookies with a credit March 10: Last Day of Digital Cookie Sales.
card, Girls can use the “Cookies in Hand” feature on
the Digital Cookie Mobile App. The Girl enters the
amount of packages the customer is purchasing,
enters the customer’s credit card and hands the
cookies to the customer. The sale amount will be
See page 30 for details on how to allocate
reflected in eBudde. If a Girl sells cookies using the
“Cookies in Hand” feature of the Digital Cookie Mobile Girl Delivery orders from Digital Cookie.
App GSESC absorbs the credit card fees associated
with the sale. The fees do not need to be passed off to
the customer.
Digital Cookie Features
• Option for Girl Scout to upload her own video and
photo. She can also customize her website. In past
sales, Girls who uploaded a personal photo or
video more than doubled their Digital Cookie sales!
• Reports, graphs, and charts show Girls their sales
in real-time.
• Customer tracking system allows Girls to upload
contacts and keep them organized in one location.
• User-friendly web platform.
• Shipping Option, starting at $9.95 for 4 packages.
Military shipping available too!
• Toffee-tastic and Girl Scout S’mores available
through Girl Delivery and Shipping option.
• Payments credited directly to the Troop through
eBudde.
Girl Scouts of Eastern South Carolina — 11 — 2019 Cookie Sale Program4 Easy Steps to Get Movin’ with the Digital Cookie® Platform!
This cookie season superpower your sale by expanding your efforts from the booth to
the web. Why? Because adding online and mobile channels to your sale can help you
reach more cookie fans than you ever imagined. That’s right! With the Digital Cookie®
platform you can market everyone’s favorite cookies-with-a-purpose to customers
down the block or across the country from the comfort of your couch. AWESOME.
Here are 4 easy steps to jump into the fun, and slay those cookie sale goals like a true cookie boss!
1 Register
2 Set Up Your Site
3 Invite Customers
4 Track Your Goal
Girl Scouts of Eastern South Carolina — 12 — 2019 Cookie Sale Program
Sign up to use the Digital Cookie® In just a few minutes, you can Manage your cookie customer See how close you are to reaching
platform, look for your Digital set up your sale goal, share list and easily send ready-to- your goal by tracking the number
Cookie® registration email. If you your cookie story, and upload use emails inviting people to of boxes sold and orders placed,
can’t find it, contact your council a fun picture or video. Then support your sale. You can also as well as sales by delivery type
for details. you’re ready to save, review, promote your personalized and cookie variety. You can even
publish, and...done! cookie site link on Facebook include offline sales to see your
with friends and family. total progress—yum!
Sell on the go with the
S
Digital Cookie Mobile App!
BONU Download is FREE.
The Girl Scouts name and mark, and all associated trademarks, including but not limited to Girl Scout Cookies, Girl Scout Cookie Program,
Thin Mints, Trefoils, Digital Cookie® and the Trefoil design and mark are owned by Girl Scouts of the USA. All rights reserved.Girl Rewards
Help Your Girls Reach
Pre-Sale Rewards
Their Goals!!!
Encourage your Girls
500 500+ Packages
Messenger Bag
to reach their goals by
offering additional patches
and reward items. Check
out the next few pages for
everything that is available
and details on how to 400
purchase.
360+ Packages
Raining Cookies Umbrella
300
240+ Packages
Patches Clouded Leopard Plush
Bar Patches
200
One earned at highest level
starting at 100+ packages
60+ Packages
sold through Gift of Caring 100
Phone Ring Stand
24+ Packages
sold through Gift of Caring
2019 Gift of Caring Patch 0
PACKAGES
SOLD
Volunteer Patches
Earn up to two per Troop for participating
in the 2019 Cookie Program
PACKAGES All Pre-Sale and Final Rewards are cumulative.
SOLD *Substitutions of reward items may occur without notice. We are
unable to replace lost or stolen reward items. We also cannot
exchange t-shirts/sweatshirts for different sizes. Pictures are for
illustration purposes only, actual item may differ.
Girl Scouts of Eastern South Carolina — 13 — 2019 Cookie Sale ProgramFinal Rewards
Final Rewards
5,000+ Packages 5,000
Inflatable Tandem Kayak
4,000 4,000+ Packages
Camp Kitchen or Coleman
Evanston Screened Tent
3,000+ Packages 3,000
Fitness/GPS Watch and Hiking
Backpack with Hydration
2,500+ Packages
Mini Robotic Ball or Tablet
2,000+ Packages 2,000
Personalized Zip-up
Jacket and Hammock
1,500+ Packages
Drone
1,100+ Packages
Personalized Medal and
Summer Resident Camp 1,000
950+ Packages
Leopard Sleep Mask
and Sleeping Bag
625+Packages
Go 4 Bold T-shirt
500
275+ Packages
250 Lap Board
50+Packages
Theme Patch, Go for Bold
0
PACKAGES
SOLD
Girl Scouts of Eastern South Carolina — 14 — 2019 Cookie Sale Program2019 Cookie Season Shop Merchandise
Pen Bracelet Bangles
$3.00
Go for Bold Pin
$2.50
Quote Bubble
White Board
$3.50
Cookie Star Bandana
$3.00
2019 Bar Patch Marketing Patch Goal Setter Patch
$0.75 $1.50 $1.50
Girl Scouts of Eastern South Carolina — 15 — 2019 Cookie Sale ProgramFashion Dry
Cookie Tote
Erase Markers
$4.00
$3.50
Cookies & Curiosities Curio Shelf
$5.00
Shine Bright Case
$4.00
Early Bird Patch Super Patch Cookie Rally Patch Cookie Techie Patch
$1.50 $1.50 $1.50 $1.50
Girl Scouts of Eastern South Carolina — 16 — 2019 Cookie Sale Program2019 Cookie Season Shop Merchandise
Pawsitively Purrfect
Leopard & Tin
$5.50 Paws-Off Journal
$5.00
Cookies & Milk Snack/
Drink Cup
$7.50
Creative Caddy
$6.00
Cookies On The Go Patch Booth Sales Patch Volunteer Patch
$1.50 $1.50 $1.50
Girl Scouts of Eastern South Carolina — 17 — 2019 Cookie Sale ProgramSecrets Drawers
$8.00 Fold Out Desk Organizer
$8.00
Jumbo Pouf Pillow
$15.00
Wild About Cookies Chair
$20.00
Cookie Rookie Patch Cookie Captain Patch Cookie House Party Patch Cookie CEO Patch
$1.50 $1.50 $1.50 $1.50
Girl Scouts of Eastern South Carolina — 18 — 2019 Cookie Sale Program2018
Girl Rewards!
Order Form
Reward your Girls for meeting their goals.
Please complete the order form below and return to:
GSESC North Charleston Service Center
scan and e-mail to
Attn: Misty Carpenter
or customercare@girlscoutsesc.org
7257 Cross County Road
North Charleston, SC 29418
ORDERS AND PAYMENT MUST BE RECEIVED BY MARCH 25, 2019. ITEMS WILL ARRIVE MID TO LATE APRIL 2018.
ITEM COST SKU NUMBER QUANTITY TOTAL
2019 BAR PATCH $0.75 37650
MARKETING PATCH $1.50 37651
GOAL SETTER PATCH $1.50 37652
EARLY BIRD PATCH $1.50 37653
SUPER PATCH $1.50 37654
COOKIE RALLY PATCH $1.50 37655
COOKIE TECHIE PATCH $1.50 37656
COOKIES ON THE GO PATCH $1.50 37657
BOOTH SALES PATCH $1.50 37658
VOLUNTEER PATCH $1.50 37660
COOKIE HOUSE PARTY PATCH $1.50 37661
COOKIE CEO PATCH $1.50 37662
COOKIE ROOKIE PATCH $1.50 37663
COOKIES CAPTAIN PATCH $1.50 37664
GO FOR BOLD PIN $2.50 37665
PEN BRACELET BANGLES $3.00 37666
COOKIE STAR BANDANA $3.00 37667
QUOTE BUBBLE WHITE BOARD $3.50 37668
FASHION DRY ERASE MARKERS $3.50 37669
COOKIE TOTE $4.00 37670
SHINE BRIGHT CASE $4.00 37671
COOKIES & CURIOSITIES CURIO SHELF $5.00 37672
PAWSITIVELY PURRFECT LEOPARD & TIN $5.50 37673
PAWS-OFF JOURNAL $5.00 37674
CREATIVE CADDY $6.00 37675
COOKIES & MILK SNACK/DRINK CUP $7.50 37676
SECRETS DRAWERS $8.00 37677
FOLD OUT DESK ORGANIZER $8.00 37678
JUMBO POUF PILLOW $15.00 37679
WILD ABOUT COOKIES CHAIR $20.00 37680
PERSONAL INFORMATION
SERVICE UNIT # TROOP # NAME
ADDRESS CITY STATE ZIP
PHONE EMAIL
PAYMENT INFORMATION
METHOD OF PAYMENT CASH CHECK MASTERCARD VISA DISCOVER
NAME ACCOUNT CVV
ON CARD NUMBER CODE
EXPIRATION
SIGNATURE DATE DATETroop Cookie Coordinator (TCC) Training
In an effort to provide consistent 2019 Cookie Program training, GSESC is offering online
training available starting in December. This training will be for TCCs and any other Volunteers
associated with the Troop that wish to participate in the Cookie Program.
Online Training for Cookie Season Online Cookie Sale Program Materials
GSESC online training will be available starting in Find the following resources and more at
December. Links to this training will be sent to all http://tinyurl.com/GSESC2018Cookies
registered members in the Council email newsletter, • Recorded Cookie Chat webinars
Connections. You will be required to take and submit a
quiz after reviewing the training. • 2018 Cookie Handbook (pdf format)
• 2018 Cookie Rally Guide
Cookie Chat Webinars
• eBudde Troop User Manual
Our Product Program Manager will
• 2018 Cookie Sale Permission and Responsibility Form
create short videos that focus on
topics specific to various parts of the • Past Due Caregiver Payment Report
sale. These recordings will be shared • Girl Scout Juliette Procedures: Money-Earning
via the email newsletter and eBudde Activities through Product Sales
communications. If you have questions
• Digital Cookie tips and resources
after watching a Cookie Chat you can send your
questions to customercare@girlscoutsesc.org. • Operation Cookie Drop package wrap file
Topics will include: Digital Cookie, Closing out Pre-Sale • Cookie Rookie and Cookie Captain resources
(Initial) Order, Goal Getter Phase, Booths, and more. • Cookie Booth Sale resources
Printed Cookie Sale Program Materials
You will receive these following the completion of Training
• 2019 Cookie Sale Permission and Responsibility Form
– 1 per Girl
• Cookie Order Card – 1 per Girl
• Goal Getter Order Card – available to print from eBudde
• Money Envelope – 1 per Girl
• Cookie Receipt Book – 1 per Girl
• Operation Cookie Drop package wrap – 1 per
Troop, digital copy available on eBudde
• Past Due Caregiver Payment Report - available to
print from eBudde
• Cookie Program Calendar - available to print from
eBudde
• 2019 Cookie Handbook (pdf format) - available to
print from eBudde
• 2019 Cookie Rally Guide - available to print from eBudde
• eBudde Troop User Manual - available to print from
eBudde
• Digital Cookie Tips and Resources – available on
Digital Cookie
• Cookie Booth resources – available in eBudde
Girl Scouts of Eastern South Carolina — 20 — 2019 Cookie Sale ProgramParticipant Info
Participant Benefits Participant Requirements
By participating in the Cookie Program, not only do All registered Girl Scouts with a signed 2019 Cookie Sale
your Girls learn the 5 Skills, but it is supporting your Permission and Responsibility Form can participate in
Troop and Girl Scouts of Eastern South Carolina. 100% the Cookie Program. This includes Girl Scout Juliettes
of Cookie Program proceeds stay in our council: (Individually Registered Members). Girl Scout Juliette
• Provide financial assistance to Girls who would Procedures: Money-Earning Activities through Product
otherwise not have a Girl Scout experience. Sales can be found on www.girlscoutsesc.org under the
“Cookies+” tab.
• Maintain GSESC properties such as Sandy Ridge.
The Troop must have:
• Provide amazing programs with affordable fees.
• At least two registered, approved, and trained
Troop Co-Leaders.
• A registered Adult as the Troop Cookie
Coordinator, who has signed the Troop Cookie
Coordinator (TCC) Agreement. The TCC can be a
Troop Leader, but it is always better for another
Adult associated with the Troop to take this role.
• All Troops must be clear of any debt due to GSESC
in order to participate.
Operations and
business expenses of
Council properties
Troop Proceeds/ Girl
Rewards/ Service
$0.71
Keep Safety In Mind
Unit Scorecard
Cost of the Cookies
Girls must be identifiable as Girl Scouts when selling
$0.91
and running the Cookies by wearing either a Girl Scout uniform
Cookie Program
Returned to Girls and
Volunteers in program
(recommended) or tshirt. This includes during Pre-Sale
$1.07
opportunities and events, and during all Cookie Sales.
Volunteer trainings,
recruitment efforts, financial
aid, resources, and supplies
Girl Scout Daisies, Brownies, Juniors, and Juliettes
$1.31 must be accompanied by an Adult when selling and
delivering Cookies. Girl Scout Cadettes, Seniors, and
Ambassadors must be supervised by an Adult and use
the buddy system when selling and delivering Cookies.
Girls should learn and practice personal safety
protection skills outlined in GSESC’s Safety Activity
Checkpoints.
For example:
• Be familiar with the neighborhoods you sell in.
• Use safe pedestrian practices.
• Sell door-to-door only during daylight hours.
• Do not enter the home of a stranger or
approach customer’s cars.
• Do not carry large amounts of money.
• Sign the Girl Scout Internet Safety Pledge before
using Digital Cookie and online marketing tools.
(Included in set up of Digital Cookie site)
• A Girl should not give out her phone number or
address to strangers.
Girl Scouts of Eastern South Carolina — 21 — 2019 Cookie Sale ProgramCaregivers Meeting
Caregiver Meeting Sample Agenda • Discuss Troop proceeds and the amount the Troop
can expect to earn based on the goal. Remind
It is critical to schedule a meeting prior to the start families that any profit earned through the Cookie
of the sale with Caregivers (mother, father, grandma, Program belongs to the Troop, not individual Girls.
grandpa, guardian, etc.) and Girls to explain the Cookie If a Girl leaves the Troop, no money goes with her
Program, obtain permission, and recruit help. Below to her new Troop.
is a basic agenda for the meeting that should take
between 30 minutes to one hour. • Review any badges, patches, and/or pins the
Troop is planning to earn throughout the program,
Prior to the Meeting including participating in a Cookie Rally, Cookie
• Complete training online or with your Service Unit Programs, or Cookie Booth Sales.
(if it’s offered) and pick up materials from your • Provide families with information about Digital
Service Unit Cookie Coordinator (SUCC). Cookie. Let them know to expect an email from
• Discuss a Caregiver meeting date and time Digital Cookie with more information on signing
with Troop leadership, reserve location, and up. Remind them that this email may end up in a
communicate your plans to families. Junk/Spam/Promotions mailbox.
• Discuss the activities the Troop has planned for • Review Cookie varieties and Cookie cost. We sell
the year and potential Troop goal with the Troop Little Brownie Baker Cookies. Thin Mints, Samoas,
leadership. Remember to include re-registering for Tagalongs, Do-si-dos, Trefoils, and Savannah
the 2019-2020 membership year as an activity that Smiles cost $4.00 per package. Girl Scout S’mores
could be covered by Troop proceeds. and Toffee-Tastics cost $5.50 per package.
Payment for Pre-Sale Cookies is collected when the
• Figure out your deadlines and prepare to share
Cookies are ordered. Troop profit is 85 cents per
with families along with your contact information.
package of Cookies sold.
Meeting Agenda
• Review Cookie Booth Sales Etiquette Agreement
• Explain deadlines and Caregiver expectations, both and procedures. The agreement can be found on
programmatically and financially. www.girlscoutsesc.org.
• Have each Caregiver complete the 2019 Cookie • Discuss safety (page 20 of the Handbook).
Sale Permission and Responsibility Form. Collect
• The Cookie Program is a Girl program and Adults
and keep in a safe place throughout the duration
should refrain for selling for their Girl Scouts.
of the sale.
• Girls should sell in their designated area. Girl
• Provide a Cookie Order Card to each Girl once their
Scouts should observe GSESC jurisdiction (by zip
2019 Cookie Sale Permission and Responsibility
codes) when marketing product in person. This
Form has been collected.
means staying inside our Council territory. Girl
Divorced/Separated Caregivers or Multiple Caregivers Scouts should observe GSESC jurisdiction when
• Have each Caregiver complete the 2019 Cookie selling Cookies in a Caregiver’s workplace.
Sale Permission and Responsibility Form. • Be direct regarding rules and business ethics. This
• Provide each Caregiver with a separate Cookie includes: no selling before January 4, no returning
Order Card or encourage one of them to use Cookies, check policy, your deadlines, debt
the bottom portion of the order card for when consequences, customer integrity (if a Girl takes
she sells Cookies in their custody. an order, she must fulfill that order in a timely
manner after receiving Cookies or communicate
• Each Caregiver picks up ordered Cookies a delay to the customer). Remind Girls to collect
separately, and receives separate receipts. contact information from each customer on the
• Discuss the 5 Skills Girls practice during the Cookie order card and provide receipts.
Program (see page 4). Talk about the activities the • Ask for help! There are so many different parts of
Troop has planned for the year. Work backward the Cookie Program. There is something for every
starting with the cost of the activity to calculate Adult in your Troop to help with.
how many packages the Troop will need to sell to
reach the goal. Together, set a Troop goal. • Thank families, and encourage the Girls by
explaining they are now participating in the largest
• Encourage Girls to set their own goals based on Girl-run business in the world!
this Troop goal and record these goals on their
Cookie Order Card.
Girl Scouts of Eastern South Carolina — 22 — 2019 Cookie Sale ProgramPre-Sale (Initial Order) Phase The Pre-Sale phase is the initial portion
of the Cookie Sale Program. GSESC’s
Pre-Sale orders are taken January 4 – 19.
Taking Orders hitting the submit button.
• Girls are not to sell until January 4 – on their honor. • Cookies ordered through eBudde and picked up
Provide Caregivers with clear instructions about at delivery, Cookies exchanged or swapped with
the start and end dates of the Cookie Program. See another Troop, or Cookies picked up at a Cookie
page 21 for a Caregiver meeting outline. Cupboard/Warehouse. Be sure to always count and
verify your Cookies and complete a receipt in all
• Thin Mints, Samoas, Tagalongs, Do-si-dos, Trefoils, and transactions. There are no exchanges, replacements,
Savannah Smiles cost $4.00 per package. Girl Scout or adjustments. A signed delivery ticket is FINAL.
S’mores and Toffee-Tastics cost $5.50 per package.
Payment for Pre-Sale Cookies is collected when the 2. All monies collected.
Cookies are ordered. If the Troop accepts personal • Make sure anytime Cookies or money exchanges hands
checks they should be written out directly to the Troop, that a receipt is written, dated, and signed.
then the Troop should write one check to GSESC.
• All Girl payments received from Caregivers or at Cookie
• Girls can go door-to-door, hit the streets, pick up Booth Sales. Always complete a receipt.
the phone, and log into Digital Cookie to start taking
• TCC’s should deposit all monies in the Troop account
orders. Remind Girls/Caregivers a week ahead of time
promptly and frequently.
when you need their Cookie Order Card. Give yourself
at least a day to enter their orders in eBudde. • Any lost or stolen money is the responsibility of the TCC.
• Caregivers will need to write down their Digital 3. All Pre-Sale and Final Rewards earned by the Girls.
Cookie Girl Delivery orders on the bottom line of • TCC’s must distribute all rewards to Girls without
their Girl Order Card before turning it in to the TCC. outstanding debt within two weeks of receiving.
This will help the TCC to include the orders as Initial
Orders. Otherwise, the orders will need to be placed The family is financially responsible for:
as a booth/additional order from the Cupboard/ 1. All cookies ordered by their Girl Scout.
Warehouse and/or filled with any extras the Troop • The TCC should utilize eBudde and receipts to
ordered for Cookie Booths. manage the Cookies received by each Girl.
• Log into eBudde after completing training to familiarize 2. All monies collected from customers.
yourself with the website and ordering system. Make
sure all participating Girls are listed. If a Girl is not listed, • Families must turn in all payments to the TCC by
please check with a Troop Leader to make sure they are the given deadlines. Turning money in as collected
registered for 2018-2019. If they are registered, but not is recommended.
in eBudde contact us at customercare@girlscoutsesc. • Any lost or stolen money is the responsibility of
org with the Girl’s first name, last name, Troop number, the Caregiver who signed the 2019 Cookie Sale
and parent email address. Permission and Responsibility Form.
• You can begin entering Girl orders on the Initial
Order tab at any time in eBudde. Click “Save” to What Is the Return Policy?
save your progress without submitting your order.
Cookies cannot be returned to GSESC once signed for
Step by step eBudde instructions can be found in
by a Troop or Caregiver. Once signed for they become
eBudde’s “Help” tab, in the Troop User Manual.
the financial responsibility of the Troop or Caregiver
• There are 12 packages of Cookies per case. Your (depending on who signed for them).
Pre-Sale (Initial) order will be rounded up to make
full cases for you.
What If a Package is Damaged?
If a package is damaged, it can be exchanged at a
Who’s Responsible and For What? Cookie Cupboard/Warehouse for a non-damaged
The Troop Cookie Coordinator (TCC) is financially package of the same Cookie variety.
responsible for:
Damaged means:
1. Any cookies ordered through eBudde
• Crushed package
• TCC’s must be aware of the total number of • Sealed but empty package
Cookies submitted in the Troop eBudde order. • Unsealed package
Make sure to check for extra large numbers before • Returned by customer for any reason
Girl Scouts of Eastern South Carolina — 23 — 2019 Cookie Sale ProgramGoal Getter Phase
This is the second part of the Cookie Sale Program running from January 20-February 16.
It’s the time between when Girls turn in their Pre-Sale orders and when they receive
their cookies. Keep the momentum going by utilizing these suggestions!
When the Girls turn in their Cookie Order Cards with
their Pre-Sale orders to you, hand them the Goal
Getter Order Card (found online, eBudde and GSESC
website). Collect the Goal Getter Order Cards and
pick up additional Cookies from these sales at Cookie
Cupboards/Warehouses starting February 18 or use
Cookies from your Initial Booth order to fill the Goal
Getter orders. Girls can contact customers that they
missed in January and new customers anytime. They
can also continue to send emails through Digital
Cookie!
Encourage your Girls to continue reaching their goals
by setting Goal Getter goals using the Goal Getter
patch or any of the other great items for sale. See
pages 16-18 for more information.
Keep your eyes out for communications regarding a
Goal Getter incentive from GSESC, these will not be
on the Girl Order Card.
Ways to Increase Sales During
the Goal Getter Phase
• Use a door hanger to maximize
potential orders when going door-to-
door.
• Cookie recipe cards are great promotional
materials. Found on www.littlebrownie.com.
• Use social media to spread the word “It’s
Cookie Season” with friends and family.
• Use e-cards from littlebrownie.com
• Contact local businesses for sales and
suggest they buy by the case.
Cookies sold by Girls during the Goal Getter
phase are allocated to Girls using the “Cookie
Other” and “Spec Other” columns in eBudde.
Girl Scouts of Eastern South Carolina — 24 — 2019 Cookie Sale ProgramCookie Delivery
Cookie Delivery is the week of February 13-16. Your SUCC will announce the
date, time, and location of your Troop’s pick up.
Delivery Basics Vehicle Type # of cases
Each delivery site is a bit different, but here are Compact Car 23
the basics. Your SUCC will let you know about any Hatchback Car 30
additional information you need.
Mid-size Sedan 35
• Arrive at your assigned time. Please alert the
delivery site worker who greets you if you have Sport Utility Vehicle 60
multiple cars. Station Wagon 75
• Use a vehicle (or vehicles) to pick up all your Mini Van (seats in) 75
Cookies at once. See the chart on the right for
Pick up Truck (full bed) 100
general guidelines on the amount of cases that
will fit into a vehicle. Please note that this guide Cargo Van (seats in) 200
is only accurate if your vehicle is free of car seats,
strollers, stuff, and humans in the back seat.
Avoid carrying Cookie cases and children in the
passenger area of a vehicle at the same time. If
you need multiple vehicles to pick up your order,
be sure you arrive and get in line together.
• You are required to get out of your car and count the
Cookies as they are loaded. Your Troop is responsible
for all the Cookies for which you sign for.
• Do not accept damaged Cookies.
• If there is an error, notify a delivery site worker
immediately. Tell them to slow down, if needed.
• We will not fix shortage errors. Count, count, and
recount before you sign for your Cookies and leave
the delivery site.
• Pre-Sale Rewards will be delivered on Cookie
delivery day as well. Make sure to leave room in
your vehicle for them.
• If your Troop misses delivery due to an emergency,
contact your SUCC as soon as you can.
Girl Scouts of Eastern South Carolina — 25 — 2019 Cookie Sale ProgramCookie Pick Up by Caregivers and Girls
Follow these easy steps to ensure a successful
Cookie delivery to your Caregivers and Girls!
• Notify Caregivers of the date, time, and location they can pick
up their order. Give yourself enough time to get home from
delivery, unload the Cookies, and separate the orders.
• Sort all Cookies and orders before you let any Caregivers
pick up their Cookies. This will help you identify a problem
with orders before anyone picks up.
• Prepare Cookie receipts for each Girl. When Caregivers pick
up, have them count and verify their order. Complete a
receipt for every Cookie transaction.
• Remember Caregiver’s are responsible for all Cookies
they sign for. Write a receipt each and every time Cookies
or money exchange hands. Keep receipts in a safe
place with the signed 2019 Cookie Sale Permission and
Responsibility Forms.
• If you have a Girl with multiple Caregivers, be sure that
they pick up their separate orders.
• At this time, you can collect the Girl’s Goal Getter order
cards. You can give them their Goal Getter Cookie
orders from Cookie Booth Cookies you ordered or you
can place a Cookie Cupboard/Warehouse order for
pick up beginning February 18.
Cookie Receipts
Provide a receipt each time Cookies exchange hands
to keep a record of who is financially responsible for
those Cookies. Protect yourself, protect your Troop,
and protect your Girl Scouts.
• Date the receipt and include the Troop number
and Girl’s name
• You and the Caregiver should sign the receipt.
Keep one copy and give the other copy to the
Caregiver.
Customer Cookie Delivery Checklist
As the Girls pick up their Cookies to deliver to
customers, please remember to cover the following:
• It’s important to deliver the Cookies to the
customers as soon as possible. Cookie Booth
Sales begin February 22, and if customers see
that other people have their Cookies before
they do, they will be upset.
• When Girls deliver their Cookies, they should
ask the customer if they would like to order
additional packages as the ones they ordered
are likely to be gone within a short time and
Girl Scout Cookies can be frozen.
Girl Scouts of Eastern South Carolina — 26 — 2019 Cookie Sale ProgramYou can also read
