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MONEY | BUSINESS | REAL ESTATE | WORK

                               FUEL PRICES UP
                          58   Why we’re paying more at the petrol bowser

                               A ‘NEW’ BANK                    AT WORK
                          59   FOR PNG?
                               Credit Corporation
                                                        62     WITH …
                                                               Dulux customer
                               aims for new territory          service manager
                                                               Gertrude Kautu

                               A BUZZ
                          61   IN THE AIR
                               Big plans for PNG
                               honey

                                                          APRIL/MAY 2022 PNG NOW 57
58 Business Advantage International
PNG Moni/News

PNG BUSINESS
AT A GLANCE
BY STAFF WRITERS

   Oil price rises hit PNG
   The rising price of oil will                                                  invasion of Ukraine.
   have a significant impact                                                       But, he says, there were
   on Papua New Guinea                                                           already pre-existing upward
   this year, according to an                                                    pressures on the oil price
   industry expert.                                                              before the current conflict.
   “The movement up in oil                                                        Tokome says Puma expects
   prices is being felt around                                                  the oil price to continue its rise
   the world,” observes Hulala                                                 this year, driving up the price
   Tokome, PNG Country                                                         not only of petrol and diesel in
   Manager and Director                                                       PNG, but also aviation fuel.
   at Puma Energy,                                                            “Locally, we’ve seen the price
   PNG’s largest oil                                                 of fuel jump up by nearly 50 toea per
   importer and refiner.                                           litre just over the last couple of months,”
     There are several reasons behind the                       he says. ‘It is most likely it will jump up by
   price rise, he says. The most obvious is the           another 15 to 20 toea per litre,” he predicted in
   increased global uncertainty caused by Russia’s        early March.

Gas impact                            EU and the fact that most of its
                                      current gas is pre-sold to Asian
                                                                               GDP growth
With Russia supplying 38% of the      markets, it is unlikely that PNG         The World Bank has published
European Union’s gas market,          will suddenly find itself shipping       The PNG Economic Update:
the invasion of Ukraine may also      gas to Europe. However, as David         Navigating a Fragile Recovery
have consequences for liquefied       Lennox, Resources Analyst with           and suggests the PNG gross
natural gas, PNG’s largest            Fat Prophets, says, the impact of        domestic product (GDP) growth is
commodity export.                               an extended conflict in        estimated at 4% for 2022.
  Analysts Wood                                 Ukraine could indirectly         The growth is, in part, driven by
Mackenzie are                                   affect PNG’s gas sector.       the resources sector, in particular
predicting “the invasion                          A higher gas price,          the much-expected reopening of
… will push the EU to                           if sustained, would            the Porgera mine.
question its dependency                         inevitably “bring about          But whereas GDP growth
on Russian gas. New                             the faster development         looks better than in 2021, the
supply will take time                           of not-so-commercially-        report also says PNG’s economy
to materialise and will                         viable fields and trains”,     medium-term will be “impacted
see higher prices in                            he says. At the same           by higher global uncertainty”.
the medium term. But                            time, if the EU switches         “The biggest challenge for the
LNG players in the US,                          from Russia to other           PNG economy this year will be
Qatar and beyond are starting                   large gas exporters such       navigating a fragile recovery; this
to gear up; as are pipe suppliers     as Qatar, “this opens up other           is particularly challenging while
from Azerbaijan, the East Med         markets (such as PNG) to increase        uncertainty remains high,” says
(Mediterranean) and Norway.”          capacity”.                               World Bank Country Economist
  Given its distance from the                                                  for PNG, Ruslan Piontkovsky.

58 PNG NOW APRIL/MAY 2022
58 Business Advantage International
Credit Corp banks on the future
After over 42 years as a finance company in PNG,        Now, it has decided to add to the competition in
Credit Corporation (PNG) is planning to apply for     the banking sector by joining the fray itself.
a banking licence this year.                            “What we’ve done well in the past is we’ve
  CEO Danny Robinson is focusing on taking Credit     banked the unbankable customer who is starting
Corporation into new territory. “Our board have       up a business but has been unable to get finance.
signed off on us becoming a licensed bank,” he        We’ve been able to support those people with
reveals.                                              equipment finance-type transactions and we’ve
  Currently, PNG only has four licensed banks –       seen those businesses succeed.”
BSP, Kina Bank, Westpac and ANZ. That number            Typically, however, that is when those customers
almost became three last year, when Kina Bank         move on to a relationship with a bank.
unsuccessfully tried to acquire Westpac’s Pacific       “The natural progression for us is to continue
assets, in a deal ultimately rejected by PNG’s        to support start-ups through our typical finance
Independent Consumer and Competition                  products. But then, when they’re in a position to
Commission (ICCC).                                    borrow larger amounts, or for longer terms, and
  Credit Corporation was a bidder for the             can provide security, we can offer them a more
Westpac business itself. It was also one of several   holistic financial services package that would be
organisations that opposed the buyout in its          similar to what the banks are providing.”
submission to the ICCC on the grounds that it           Robinson is hoping to have a banking license in
would create a duopoly.                               place by the end of the year.

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PNG Moni/CEO Survey

BUSINESS LEADERS HAVE THEIR
SAY ON THE YEAR AHEAD
Is this year going to be a good year for business in PNG? Are there going to be more jobs on
offer, or less? Justin Smirk, Senior Economist at Westpac, has analysed the results of the PNG 100
CEO Survey, an annual survey that reveals how positive (or negative) PNG’s business leaders are
feeling about the year ahead. He reveals his discoveries to PNG Now.

                                      PNG’s largest companies are more
What is the PNG 100 CEO
Survey?
                                      confident about business in 2022
Every year since 2012, Business       than they have been for two years,
Advantage International
(publisher of this magazine)          which is encouraging. Just over
has asked the heads of PNG’s
top companies about their             half expect to make more profits in
expectations for the year ahead,
and the major challenges they         2022 than last year.
face.
  I then analyse the survey’s
results for Westpac.
  The results give us an idea of
how confident business leaders        What challenges are                      COVID-19 restrictions, which
are about making profits,             business leaders telling us              came fifth in this year’s survey.
employing more people and             they are facing?                         Are the top challenges the
investing more money in PNG’s         There are some challenges that           same every year, or do they
economy.                              always appear high up in the             change?
  The results also tell us which      survey, such as the law-and-order        The top challenges do change
challenges are preventing             situation and unreliable utilities       and sometimes because
businesses from doing better.         (power and water).                       things are improving in
What do the results of this             The top challenges mentioned           PNG. For example, unreliable
year’s survey tell us?                in this year’s survey were               telecommunications were named
They tell us that PNG’s largest       ‘regulatory uncertainty’                 the top challenge in 2019 but this
companies are more confident          (concerns about                                   year were only eighth.
about business in 2022 than they      changes to the laws and                           The shortage of foreign
have been for two years, which is     regulations that affect                           currency (US dollars) was
encouraging.                          business), law and order,                         the top issue in 2020,
  Just over half expect to make       and ‘lack of government                           but this year was only
more profits in 2022 than they        capacity’ (concerns                               sixth.
did last year. Nearly half are        about the government’s                              On the other hand,
expecting to invest more money        ability to perform the                            regulatory uncertainty
in PNG this year than they did last   roles business needs it                           wasn’t even mentioned
                                      to do).                         Justin Smirk,
year and employ more people.                                          Senior            in the survey four years
Hardly any of them are planning         All these challenges                            ago and now it’s the top
                                                                      Economist
to cut jobs.                          were rated as more                                concern for PNG’s largest
                                                                      for Westpac.
                                      important right now than                          businesses.
60 PNG NOW APRIL/MAY 2022
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PNG Moni/Agribusiness

A BUZZ IN                          regions, who can
                                   then derive a
                                   steady income from
                                                                                           He says imported
                                                                                         honey remains a
                                                                                         competitor, but he
THE AIR
BY GABRIELLA MUNOZ
                                   apiculture.
                                     So far, HHHP has
                                                                                         explains that the
                                                                                         ongoing campaign
                                   trained over 3000 bee                                 ‘Support Local SMEs’
Helping Hand Honey                 and honey farmers in                                  is helping local honey.
Producers (HHHP), Papua New        PNG, Inae says.                                         PNG honey has
Guinea’s second-largest honey        For its innovative                                  the potential to
producer, has long-term goals      business model,                                       earn a presence in
to increase honey production to    HHHP has won                                          the international
meet rising local demand and to    numerous awards,                                      market, too, but Inae
also export.                                                 Kelly Inae with some
                                   including the                                         says the industry
                                                             ‘liquid gold’ in hand.
  The business model of HHHP,      2021 Sustainable                                      requires additional
based in Goroka in the Eastern     Development Goals                                     financial and technical
Highlands Province, involves       Enterprise Award presented               assistance.
empowering rural families to       by the Junior Chamber                      Inae is positive about the future.
produce ‘liquid gold’ for its      International in Hong Kong.              “Despite the challenges posed
Mountain Honey brand.                According to Inae, Papua New           by COVID-19, the awards have
  According to Managing Director   Guineans consume about 200               helped to put our business in the
Kelly Inae, this involves the      tonnes of honey per year. “Local         spotlight. We’re getting a lot of
company providing quality          honey producers can only supply          interest from locals who want to
beekeeping training to farmers     about 150 tonnes of honey per            be a part of our next beekeeping
in the Highlands and Momase        year,” he explains.                      training.”

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PNG Moni/CV

AT WORK WITH
CUSTOMER SERVICE MANAGER GERTRUDE KAUTU
BY AMY JONES | PHOTOGRAPH: GODFREEMAN KAPTIGAU

Gertrude Kautu, Dulux Group PNG’s Customer Service Manager, has just celebrated her 20-year
anniversary with the company. She is responsible for overseeing customer service teams in Port
Moresby and Lae.
 Dulux is PNG’s leading paint manufacturer and supplier. Globally, the Dulux Group has around
4000 employees and is responsible for some of the world’s most recognised brands.

Gertrude Kautu on …
Daily tasks On a day-to-day             who had access to the internet.      shocked by the cold weather.
basis my work tends to involve          We are now able to utilise a           Another notable memory
managing our customer service           range of technological services to   that comes to mind is the time
teams and directly assisting our        better the way that we conduct       when I came across a sleeping
customers. I help them with their       business. This is the biggest        partygoer on our office premises
inquiries and solve any problems        change I have witnessed in my 20     one morning. It was a very
that they encounter. Generally,         years with Dulux.                    unexpected way to start the
this takes place in Port Moresby,       Early-career advice When you         workday. There used to be a
where I am based. However, I also       are starting out in your career,     nightclub near our Port Moresby
regularly travel to our head office     you must be prepared to work         office and this man must have
in Lae.                                 your way up the ranks. There is      climbed our fence after a night
  Dulux’s Sales and Marketing           only so much that you can expect     out. Thankfully that nightclub has
Manager, Andrew Nyberg, adds:           when you are new at a company.       closed down now.
“Because of her experience,             By taking the time to prove
Gertrude’s product knowledge            yourself, you can become a valued
is second to none. We literally         member of the team. However,
have thousands of products in the       this does not happen overnight.
system and often rely on her to         Memorable experiences During
find the right one promptly.”           my time at Dulux, I have had
Technological advancement               the opportunity to travel. I
When I first started at the             attended a training course that
company, communications could           ran at our regional head office
be pretty unreliable. There were        in Melbourne. It was a great
only a few select staff members         experience, although I was

By taking the time to prove
yourself, you can become a valued
member of the team. However, this
does not happen overnight.

62 PNG NOW APRIL/MAY 2022
58 Business Advantage International
AIRWAYS
                       HOTEL & RESIDENCES

P: +675 324 5200 I E: reservations@airways.com.pg I airways.com.pg
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