802 Adopted Minutes Lifestyle and Community Committee Meeting - Tuesday 11 May 2021 - City of Gold Coast
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802
Adopted Minutes
for the
Lifestyle and Community
Committee Meeting
held
Tuesday 11 May 2021
at
1pm
City of Gold Coast Council Chambers
135 Bundall Road
Surfers Paradise
802nd Council Meeting 18 May 2021 2
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
Index 802
Adopted Minutes
Lifestyle and Community Committee Meeting
Tuesday 11 May 2021
Item Direct. File Page Subject
1 LC LG115/1356/01/2021(P1) 5 Confirmation of Minutes
2 LC LG211/187/-(P3) 27 Conflict of Interest Declarations
3 LC LG115/1356/01/2021(P1) 28 2021 Proposed Agenda Items for the
Lifestyle and Community Committee
Meeting
4 LC FN334/375/02/09(P1) 31 2020-21 Local Area Works Program -
Additions
5 LC CS431/310/-(P1) 35 My Neat Street Program
6# LC CE31/468/04 50 Queensland Rail Positive Partnerships
Program
7 LC PN6964/16/-(P1) 66 Response to Petition: Abbott Park Toilet
Closed Session
8 LC CM787/790/03/08/03 71 Slope Stability and Rock Fall Update
9# LC CS433/408/46 78 Gold Coast Regional Botanic Gardens
Biodiversity Centre Proposal
Open Session
General Business
10 LC CS433/408/09(P1) 87 Standardised Interpretive Plaque for
Installation Alongside Lone Pines
11 LC CM787/790/03/04 88 Lifestyle Strategy
# Officer’s Recommendation changed by Committee
KEY:
OCEO - Office of the Chief Executive Officer OCOO Office of the Chief Operating Officer
EPE - Economy, Planning and Environment OS - Organisational Services
LC - Lifestyle and Community TI - Transport and Infrastructure
WW - Water and Waste
802nd Council Meeting 18 May 2021 3
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ADOPTED AT COUNCIL 18 MAY 2021
RESOLUTION G21.0518.014 moved Cr Vorster seconded Cr Bayldon-Lumsden
That the Minutes of the Lifestyle and Community Committee Meeting of Tuesday 11 May
2021, covered by Recommendations numbered LC21.0511.001 to LC21.0511.010, be
adopted.
CARRIED
ATTENDANCE
Cr H Vorster (Chairperson)
Cr R Bayldon-Lumsden
Cr D Gates arrived at the meeting at 1.01pm
Cr R La Castra
Cr G Tozer
Cr G O’Neill
Cr M Hammel Visitor arrived at the meeting 1.05pm
Cr W Owen-Jones Visitor arrived at the meeting at 1.01pm
Cr B Patterson Visitor
Ms A Ewens Director Lifestyle and Community
Mr R Jacobs Manager Parks & Recreational Services
Dr T Robson Coordinator Natural Areas
APOLOGIES / LEAVE OF ABSENCE
PROCEDURAL MOTION
moved Cr Tozer seconded Cr La Castra
That the apology of Cr Caldwell be noted.
CARRIED
PRESENTATIONS
Nil
802nd Council Meeting 18 May 2021 4
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
The information below is extracted from the Procurement Policy and Contract Manual.
Refer to the Procurement Policy and Contract Manual for complete details.
Local benefits
Business categorisation for local business
For the purposes of competitive local business and industry, businesses supplying Council
have been categorised as shown in Table 1 following.
Table 1: Business categorisation for competitive local business and industry
Category Description
A Gold Coast based business
B South East Queensland and Tweed Shire business
C Queensland business
D Australian business
E Overseas business
Applying the local benefit weightings
For contracts where the expected worth is greater than $250,000 where competitive offers
are mandatory a minimum of 20 per cent weighting will be included in Council’s capability
scoring evaluation criteria. This percentage can be increased in line with the market
conditions and procurement strategy developed.
Each procurement activity should consider the opportunity for local benefits as part of the
sourcing strategy to identify any opportunity to benefit the local economy.
The local benefits capability score is an aggregated score based on the benefits that can be
realised for local suppliers and the local economy.
Measures for local benefit:
§ Locally sourced services, manufactured or sourced goods
§ Local employment and local subcontracting
§ Local growth and development:
o Skills transfer, technology transfer, research and development transfer
o Investment in local training, apprenticeships, trainee opportunities,
certifications and capability
o Consortiums, joint ventures or strategic partnering with local firms
o Participation in the Gold Coast Business Excellence awards and other
industry awards
o Commitment to community and social development initiatives
o Provision of new local jobs and career development opportunities
Procurement is to be consulted where other local benefit measures are considered with
regard to the sourcing strategy developed.
Local benefit weighting is determined in parallel with other selection criteria. The measures
are scored and averaged to give a total local benefits score.
All contracting activity must reflect the most advantageous outcome for local businesses and
the local economy.
802nd Council Meeting 18 May 2021 5
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 1 LIFESTYLE AND COMMUNITY
CONFIRMATION OF MINUTES
LG115/1356/01/2021(P1)
Cr Gates, Cr Hammel and Cr Owen-Jones joined the meeting.
COMMITTEE RECOMMENDATION LC21.0511.001
moved Cr Tozer seconded Cr O’Neill
That the minutes of the Eight Hundredth and First Lifestyle and Community Committee
Meeting held on Tuesday 20 April 2021 (Attachment 1.1) at 1pm be confirmed.
CARRIED
802nd Council Meeting 18 May 2021 6
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
Attachment 1.1
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802nd Council Meeting 18 May 2021 23 Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes Redacted – pages 23-26
802nd Council Meeting 18 May 2021 27 Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes ITEM 2 LIFESTYLE AND COMMUNITY CONFLICT OF INTEREST DECLARATIONS LG211/187/-(P3) Nil
802nd Council Meeting 18 May 2021 28
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 3 LIFESTYLE AND COMMUNITY
2021 PROPOSED AGENDA ITEMS FOR THE LIFESTYLE AND COMMUNITY COMMITTEE
LG115/1356/01/2021(P1)
2021
ITEM BRANCH ACTION/ PREVIOUS RESOLUTION
Lifestyle and Community Committee – All Meetings
2021 Proposed Agenda Items for the Lifestyle and
Director’s Office Standing Item
Community Committee
2020-21 Local Area Works Program – Additions Lifestyle and
Transport & Local Area Works Standing Item
Community Committee
803 Council Meeting –8 June2021
Lifestyle and Community Committee – 1 June 2021
Cemeteries Generation Plan Update Community Venues & Services
UNESCO’s Creative Cities Network – A City of Popular Safe & Liveable Communities To report back to Council following
Culture previous request to investigate the
possibility of Gold Coast City applying to
become a City of Popular Culture under
the Unesco Creative Cities Network.
Parking Penalties Review Health & Regulatory Services
Parks Usage for Community Benefit Parks & Recreational Services 2 That the outcomes of the review of the
(Ex LC20.0813.003, G20.0825.019) City’s park usage policies be presented
back to Council in February 2021.802nd Council Meeting 18 May 2021 29
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 3 (Continued)
2021 PROPOSED AGENDA ITEMS FOR THE LIFESTYLE AND COMMUNITY COMMITTEE
LG115/1356/01/2021(P1)
804 Council Meeting – 22 June 2021
Lifestyle and Community Committee – 15 June 2021
Management of Trees on Council Controlled Land Policy Parks & Recreational Services 2 That a report be brought forward to
(Ex LC20.0813.006, G20.0825.018) review the Management of Trees on
Council controlled land.
3 That the report outlines a process to
progress 'one off tree planting requests'
made through divisional offices.
Robina City Parklands Parks & Recreational Services
Petition - Amendment of subordinate local law for advertising Health & Regulatory Services Petition - Amendment of subordinate local
devices law for advertising devices
Progress Report on Draft Gold Coast Diamond Sports Plan Parks & Recreational Services 4 That the draft Gold Coast Diamond
(Ex. LC20.0903.004, G20.0915.015) Sports Plan be presented for Council’s
consideration by June 2021.
805 Council Meeting – 20 July 2021
Lifestyle and Community Committee – 13 July 2021
Contract Management Services of City of Gold Coast Tourist Community Venues & Services That a further report be presented back to
Facilities on South Stradbroke Island Council at the conclusion of the tendering
(Ex. LC19.1128.003, G19.1206.009) process.802nd Council Meeting 18 May 2021 30
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 3 (Continued)
2021 PROPOSED AGENDA ITEMS FOR THE LIFESTYLE AND COMMUNITY COMMITTEE
LG115/1356/01/2021(P1)
RECOMMENDATION
It is recommended that Council resolves as follows:
That the 2021 Proposed Agenda Items for the Lifestyle and Community Committee be noted.
Authorised by:
Alison Ewens
OBJECTIVE ID: A65927214 Director Lifestyle and Community
COMMITTEE RECOMMENDATION LC21.0511.002
moved Cr Tozer seconded Cr O’Neill
That the 2021 Proposed Agenda Items for the Lifestyle and Community Committee be noted.
CARRIED802nd Council Meeting 18 May 2021 31
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 4 LIFESTYLE AND COMMUNITY
2020-21 LOCAL AREA WORKS PROGRAM – ADDITIONS
FN334/375/02/09(P1)
Refer 1 page attachment
1 BASIS FOR CONFIDENTIALITY
Not Applicable.
2 EXECUTIVE SUMMARY
Not Applicable.
3 PURPOSE OF REPORT
The purpose of this report is for Council to approve additions to the 2020-21 Local Area
Works Program as detailed in Attachment 4.1.
4 PREVIOUS RESOLUTIONS
Not Applicable.
5 DISCUSSION
Councillors in conjunction with City officers have suggested that the projects in Attachment
4.1 be added to the 2020-21 Local Area Works Program.
6 ALIGNMENT TO THE CORPORATE PLAN 2022, CORPORATE STRATEGIES AND
OPERATIONAL PLAN
1.0 The best place to live and visit.
1.1 Our city provides a choice of liveable places.
We can choose diverse lifestyle and housing options from rural to city living.
2.0 Prosperity built on a strong diverse economy.
2.3 We have infrastructure that supports productivity and growth.
We have connected and vibrant economic precincts.
3.0 People contribute to a strong community spirit.
3.6 We are an active community.
We enjoy the city and its enviable climate.
7 FUNDING AND RESOURCING REQUIREMENTS
Funds are available within the various Local Area Works allocations to carry out the works as
indicated in Attachment 4.1 within the 2020-21 financial year. Details of the additional annual
operational/maintenance costs, estimated new/upgrade and renewal costs and estimated
useful life of the new assets created are shown in Attachment 4.1.
The new/upgrade cost is the cost to create or upgrade the asset.
The renewal cost is the cost to renew the asset in today’s dollars and includes disposal costs
and design costs as required at the end of the asset’s estimated useful life.
The works proposed in this report will be maintained and operated using WOC maintenance
budgets unless otherwise specified. Budget submissions will therefore be lodged during
future budget deliberations to cover maintenance and operational costs. These assets will be
included in the relevant Asset Management Plans.802nd Council Meeting 18 May 2021 32
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 4 (Continued)
2020-21 LOCAL AREA WORKS PROGRAM – ADDITIONS
FN334/375/02/09(P1)
8 RISK MANAGEMENT
Transport and Infrastructure’s risk in terms of project development and delivery is mitigated
by the risk management procedure 6-3 which is aligned with the Risk Management
Standards AS/NZS 31000:2018.
Lifestyle and Community Services’ risk in the terms of project development and delivery is
mitigated by undertaking risk assessments (including consequence and likelihood
assessments and mitigation actions) as part of project planning and execution.
9 STATUTORY MATTERS
Not Applicable.
10 COUNCIL POLICIES
Local Area Works Policy (#A18383053)
11 DELEGATIONS
Not Applicable.
12 COORDINATION & CONSULTATION
Name and Title of the Directorate or Is the Stakeholder Satisfied
Stakeholder Consulted Organisation With Content of Report and
Recommendations (Yes/No)
(comment as appropriate)
A Turner, Parks Development Lifestyle and Yes
Officer Community
13 STAKEHOLDER IMPACTS
The community, ratepayers and visitors to the Gold Coast will benefit from the new and
improved facilities funded from the Local Area Works Program as listed in Attachment 4.1.
14 TIMING
Projects listed with “TBA” will be added to the Local Area Works Program once formally
approved by Council and included in Design/Construction Programs for implementation in
conjunction with other priority works contained in the City’s Capital Works Program.
15 CONCLUSION
The proposed additions to the Local Area Works Program as suggested by divisional
councillors in conjunction with City officers are listed in Attachment 4.1. It is recommended
that Council approve the additions in order that they can be implemented as soon as
practicable.802nd Council Meeting 18 May 2021 33
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 4 (Continued)
2020-21 LOCAL AREA WORKS PROGRAM – ADDITIONS
FN334/375/02/09(P1)
16 RECOMMENDATION
It is recommended that Council resolves as follows:
That the additions listed in Attachment 4.1 be approved for the 2020-21 Local Area Works
Program.
Author: Authorised by:
Garry Ellis Alison Ewens
Program Coordinator Project Management Unit Director Lifestyle and Community
14 April 2021
OBJECTIVE ID: A65711180
COMMITTEE RECOMMENDATION LC21.0511.003
moved Cr Tozer seconded Cr O’Neill
That the additions listed in Attachment 4.1 be approved for the 2020-21 Local Area
Works Program.
CARRIED802nd Council Meeting 18 May 2021 34
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
Attachment 4.1
LIFESTYLE AND COMMUNITY – ADDITIONS
Line Contact Div Project Location Description Proposed Additional Estimate Future
# Officer No Local Area Annual Useful Renewal
Works Operations & Life Costs
Allocation Maintenance Years
New / Costs
Upgrade. $
Preliminary
Estimated
Capital costs
$
1 A Turner 14 TBA Wyberba Street, Allocation for the renewal of park 50,000 396 15 50,000
(CR794241) Tugun furniture within Wyberba Street
Parklands.
The works include:
• Remove 4 x picnic settings and
replace with upgraded furniture
• Remove and dispose existing
bike rack and concrete slab.
Install a new concrete slab 8m
x 3m parallel to the surf club
concrete surrounds and install
6 x stainless steel hoop bike
racks
Funding Summary
Div 14 Parks and Open Space
CONTROL
Sub Total 396
Cumulative 124,849
Total
* Cumulative total is the total value of the additional annual operational maintenance costs for local area works funded Community assets submitted to Council
for notation for the 2020-21 financial year as at the date of this report.802nd Council Meeting 18 May 2021 35
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 5 SAFE & LIVEABLE COMMUNITIES
MY NEAT STREET PROGRAM
CS431/310/-(P1)
Refer 2 page attachment
1 BASIS FOR CONFIDENTIALITY
Not Applicable.
2 EXECUTIVE SUMMARY
Not Applicable.
3 PURPOSE OF REPORT
The purpose of this report is to investigate existing ‘Neat Street’ initiatives and seek approval
for a local incentive program, ‘My Neat Street’, to recognise streets of exceptional upkeep
and to assist in building community spirit.
4 PREVIOUS RESOLUTIONS
Ex Minute LC20.0430.002 refers:
That a report be brought forward proposing initiatives, programs or projects to build
community spirit, including investigation of:
A ‘Neat Street’ program to recognise streets of exceptional upkeep; and
B ‘Streets of Remembrance’ to honour local ANZACs.
Note: the ‘Streets of Remembrance’ project was presented at the 801 Lifestyle and
Community Committee.
5 DISCUSSION
Background
To contribute to the safety and cleanliness of the Gold Coast, a ‘Neat streets’ concept is
proposed to provide an incentive for residents to take pride in their street, by coming together
to maintain their own properties and to report any issues within the public space to the City of
Gold Coast (the City) through existing reporting channels. A combined effort to keep streets
well-presented is likely to foster community pride, increase neighbourhood connections, and
create stronger, more resilient communities. Crime Prevention Through Environmental
Design (CPTED) principles support that well-maintained spaces facilitate community pride
and improve actual and perceived safety.
Factors that contribute to the amenity and safety of a street can include:
§ private property maintenance – including overgrown/untidy gardens, graffiti and
vandalism
§ litter and waste – including litter and illegal dumping, abandoned vehicles and trollies
§ maintenance and cleaning – including damaged kerb and channel,
damaged/overgrown vegetation, graffiti/vandalism, faulty streetlights, and defective
road signage.802nd Council Meeting 18 May 2021 36
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 5 (Continued)
MY NEAT STREET PROGRAM
CS431/310/-(P1)
For the City to take appropriate action to repair, maintain or address the above factors,
existing condition assessments and planned and reactive maintenance throughout the Gold
Coast is undertaken as part of City services. Some of the services within residential areas
include:
§ annual inspections of footpaths, road pavements and kerb and channel
§ scheduled grass cutting in City owned or managed areas
§ routine bin collections and on-demand bulk waste collections (blue bags)
§ litter and illegal dumping collection
§ street sweeping
§ investigation and enforcement of local law offences, such as illegal dumping or
unkempt premises
§ graffiti removal including scheduled inspections.
Due to the size of the city, it is prohibitive for City officers to identify all emergent issues and
as such the City relies on its residents to report issues via a number of reporting platforms.
These include the City app, telephone, email or online via the ‘report a problem’ webpage.
Note that the City is currently reviewing its processes to capture sufficient information from
customers to provide for further prioritisation of requests received.
‘Neat streets’ is an initiative being delivered internationally, with many cities implementing the
concept, however tailoring it to reflect unique community needs and each program differing
considerably. A review of existing ‘Neat streets’ initiatives has been undertaken to inform a
possible local program that fits within local government remit. Consultation was also
undertaken with several South East Queensland local governments, who at this time have
not explored or progressed any ‘Neat streets’ programs/concepts.
A significant portion of ‘Neat streets’ initiatives that are being delivered have a focus on
reducing litter or illegal dumping; however, seem to have a similar objective of enhancing
community pride and resolving issues relating to neighbourhood maintenance requirements
through increased reporting.
Example: Neat streets in New Zealand
‘Neat streets’ are local events designed to help residents to sort, dispose and reuse
unwanted household waste, protect waterways and reduce illegal dumping. Activities
integrated into events include:
§ Gardening workshops
§ Demonstrations of how to reuse and recycle items
§ Skip bins provided at events
§ ‘Sort it or repair it’ workshops to learn how to fix personal broken items (eg.
bikes)
§ Volunteers helping to sort inorganic items dropped off by residents
§ Collection of waste from resident’s properties
§ Encouraging reporting of illegal dumping
The project engages local communities with events held over a two-month period.
Students from local schools are engaged to create school murals with themes around
anti-litter or illegal dumping. Other community competitions have included creating art
to cover stormwater drains to remind people that ‘only rain should go down the drain’.
Please refer to Attachment 5.1 for an outline of other ‘Neat streets’ initiatives.802nd Council Meeting 18 May 2021 37
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 5 (Continued)
MY NEAT STREET PROGRAM
CS431/310/-(P1)
The City already delivers a range of projects and initiatives which assist in building
community spirit, maintaining amenity and perceptions of safety, encouraging community
pride and ownership, and enhancing participation in reporting.
Example: Gold Coast Graffiti Policy and Prevention Program
The Program involves:
§ Community education and awareness held quarterly to increase knowledge of
the City’s graffiti prevention program and to encourage reporting of graffiti.
This is further promoted through Neighbourhood Watch groups.
§ Community education resources including graffiti prevention fact sheets to
provide graffiti prevention tips to assist residents and businesses maintain
their own property, and reporting information.
§ Community service and volunteer graffiti removal programs where groups
take ownership of identified areas to undertake graffiti removal and cleaning
duties from pre-approved City assets, to improve amenity and foster
community pride. Only assets which have been assessed as low risk are
approved for inclusion in the program.
Proposed local incentive program – My Neat Street
To further strengthen community spirit and to enhance the likelihood of reporting, a local
incentive program is proposed - ‘My Neat Street’. The proposal provides a package whereby
Councillors who are interested in participating encourage residents to nominate their street
for consideration as a ‘neat street’.
The program would aim to:
§ encourage residents to maintain their own properties (e.g. maintain gardens, remove
graffiti promptly, clean-up litter, appropriately manage waste)
§ empower residents to take responsibility to keep their street tidy by reporting serious
and unsafe maintenance and cleaning issues to the City
§ provide an opportunity to promote and educate residents on existing City services
(e.g. what we are already doing to keep streets safe and clean, channels for reporting
a problem, availability of free graffiti removal kits)
§ encourage residents to report anti-social or suspicious behaviour to the appropriate
authority
§ continue to promote new City infrastructure in each division and assist in maintaining
these assets by educating residents on reporting (e.g. the City has invested in this
infrastructure, help us maintain it by reporting).
It is anticipated this will assist in encouraging people to feel safe in the street though
improved perceptions of safety and promote a higher level of passive/active surveillance by
residents. It is also likely to generate an increased understanding and awareness of City
services.802nd Council Meeting 18 May 2021 38
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 5 (Continued)
MY NEAT STREET PROGRAM
CS431/310/-(P1)
To support the program, a toolkit is proposed to be developed by the Safe and Liveable
Communities Branch and made available to interested Councillors to support promotion of
the program within their division. The toolkit is likely to include a nomination form and
selection criteria, promotional material (e.g. key messages, social media posts, images and
resources), terms and conditions, a check list to outline what activities could be undertaken
to improve street amenity, and a letter of recognition.
It is suggested that enquiries and nominations are managed via Divisional Councillor’s
offices and nominated streets judged against pre-determined criteria.
Criteria
To determine how a street is recognised as a ‘neat street’, the following criteria proposed as
part of the nomination:
§ a collaborative effort among residents (i.e. three or more) who live in the street to
facilitate community connections and pride.
§ demonstrated activities undertaken that have contributed to the ‘neat street’ including,
the upkeep of private properties and fostering community connection.
§ demonstrated action to rectify any serious maintenance and cleaning concerns by
reporting to the City or the appropriate authority.
§ provision of supporting documentation including high-resolution photo/s of the street,
any reports made to the City by residents, and any other supporting documentation.
It is proposed that the nominations are assessed against these criteria by the relevant
Divisional Councillor’s office, to determine suitability to the program, as well as credibility.
Incentive
It is suggested that nominations of streets which meet the specified criteria will be recognised
via a ‘My Neat Street Honour Roll’, presented at the City’s Safer Suburbs Forum. It is
proposed that the Honour Roll also be made publicly available on the City’s website.
As a further incentive, all nominations in each division will go into a random prize draw for
example to win a shopping voucher from a home improvement store, with one winner per
division selected. All residents in each street designated as a ‘Neat Street’ would receive a
letter of recognition.
Timing
Program planning and development will occur in 2021, with implementation during 2022. It is
proposed that nominations are open for a three (3) month period, and streets recognised to
be placed on an Honour Roll announced at the final Safer Suburbs Forum meeting of the
year.802nd Council Meeting 18 May 2021 39
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 5 (Continued)
MY NEAT STREET PROGRAM
CS431/310/-(P1)
Indicative program timeframes:
Activity Timeframe
Program development by the Safe and Liveable Resource development July –
Communities Branch, in consultation with Corporate December 2021.
Communications and Legal Services.
Program toolkit circulated to
Councillors in February 2022
Councillors to notify their interest in participating in the April 2022
program.
‘My Neat Street’ launched. July 2022
Nominations open July 2022 – September 2022
Nominations assessed by participating Divisional October 2022
Councillors
Streets recognised and admitted to Honour Roll at November 2022
Safer Suburbs Forum meeting
Honour Roll published on City website for public December 2022
viewing and project concludes.
Considerations and challenges
The following considerations are noted in relation to the proposed program.
Considerations Mitigations
Residents not already linked to City § Incentive and recognition to encourage
communication channels or connected with nominations (Honour Roll and prize).
their neighbours may be less motivated to § Positive messaging about benefits of
participate. program.
§ A range of promotional avenues are
utilised by Divisional offices (e.g.
letterbox drops, printed resources at
community events, etc).
§ Providing educational messages about
what services the City offers.
Potential for limited nominations to be § Resources and key messages provided
submitted. as part of the program toolkit to assist in
promoting the program.
§ Messaging incorporated in City activities
including the graffiti prevention and
reporting program and litter and illegal
dumping reduction program, and through
Neighbourhood Watch groups.802nd Council Meeting 18 May 2021 40
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 5 (Continued)
MY NEAT STREET PROGRAM
CS431/310/-(P1)
(Table continued)
Considerations Mitigations
Significant increase in maintenance requests § Community messaging focused on
and associated demand on City resources, reporting of issues of a serious and/or
including low priority / non-urgent requests. unsafe nature.
This may lead to works not being scheduled § Encourage residents to focus on their
in accordance with community expectation own property improvements, not only City
and low priority requests not being actioned. managed services in the public domain.
There may also be a community expectation § Educate the community about the
that the repair will assist in recognition as a responsibilities of property owners in
neat street. comparison to the City with regards to
maintaining their own assets.
§ Program designed for localised Divisional
promotion to assist in managing
requests.
The capacity, capability and affordability of § Encourage neighbours to help
our residents to maintain their own neighbours.
properties, making it difficult to reach the § Existing City support services (e.g.
same level of expectation as others. mowing nature strips/road verges in front
of residential properties because of
residents/owner’s hardship).
Recognising successful ‘neat streets’ with § Providing recognition through a letter to
street signage, blading and/or stickers. residents recognised as a ‘neat street’,
admission on the honour roll for that year
§ Recognising a street which is no longer
and a random prize draw for nominees.
‘neat’ could cause confusion among the
§ Recognition as a ‘neat street’ will be for a
community and reflect negatively on
point in time (at the end of the 2022
amenity.
program roll out).
§ Streets may become a target for an
increased level of vandalism and
associated maintenance and repair costs.
§ Ongoing management (including
maintenance) of the badging of street
signs and/or stickers.
§ Stickers often look untidy and disorderly,
particularly if deteriorated.
§ Legislative requirements and City
standards governing wording or images
on street signs (applicable to the blade
and pole).
§ Street name signs are an important
navigation aid for road users, performing
an important traffic safety function. Non-
essential signage should be avoided to
reduce driver distraction.802nd Council Meeting 18 May 2021 41
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 5(Continued)
MY NEAT STREET PROGRAM
CS431/310/-(P1)
(Table continued)
Considerations Mitigations
Possibility for residents to undertake works § Educate the community about roles and
on public assets to support nomination as a responsibilities for asset maintenance
‘neat street’. through program resources and
marketing.
§ The Volunteer Graffiti Removal Program
is available to community groups
interested in undertaking graffiti removal
from pre-approved City assets. The
program is approved and monitored by
the City, including adherence with WHS
requirements, and only includes low risk
sites.
Evaluation
It is proposed that a review of the program be undertaken following the 2022 program roll out
to measure outcomes and effectiveness, including:
§ the response by residents in keeping their streets well-maintained
§ the level of reporting by residents to the City of any maintenance or cleaning issues
§ enhanced community pride
§ improved neighbourhood connections.
This will primarily be measured through the number and type of nominations received and
extent of divisional uptake, along with City data relating to reporting of neighbourhood issues.
6 ALIGNMENT TO THE CORPORATE PLAN, CORPORATE STRATEGIES AND
OPERATIONAL PLAN
Corporate Plan
City Vision Theme: People - People contribute to a strong community spirit
§ Outcome 3.1: Our City is Safe - We feel secure and confident in our communities
Key plans and programs of work: Deliver the Community Safety Program which works
towards a safer community focusing on safe public spaces and precincts, graffiti
prevention, and supporting community safety programs.
§ Outcome 3.2: We are proud of our city - We are engaged citizens who advocate for
our city.
Key plans and programs of work: Develop and implement a collaborative program
that celebrates pride in the city and builds a strong and supportive community.
§ Outcome 3.3: Our community is inclusive and supportive – We are a diverse
community where everyone is welcome, families thrive and people know their
neighbours.802nd Council Meeting 18 May 2021 42 Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes ITEM 5 (Continued) MY NEAT STREET PROGRAM CS431/310/-(P1) 7 FUNDING AND RESOURCING REQUIREMENTS Budget/Funding Considerations The proposed ‘My Neat Street’ program is able to be funded through existing recurrent community safety operational budget CS4050 in 2021-22 and 2022-23, as a priority project. This includes the development of the resource toolkit, city-wide promotion with a $10,000 allocation, and prize incentives. Any future program costs following evaluation of the 2022 roll out may require a new funding allocation and would be subject to future consideration by Council accordingly. Any additional costs associated with the promotion, management and assessment of nominations would require divisional funding and be managed via Divisional Councillor offices at their discretion. Maintenance and repair of reported issues are an existing City service and would continue to be funded via operational budgets. People and Culture The development of the program and associated resources will be managed by the Safe and Liveable Communities Branch. Extension of the program post 2022 would likely require additional dedicated program resources. Divisional Councillor’s offices will be responsible for managing program promotion, the administration and assessment of nominations, and communication with nominees. Corporate Communications will be required to support development of the program toolkit and promotional campaign materials. Legal Services input for review of program terms and conditions will also be sought. Additionally, there is potential for an increased demand on Customer Contact and City Maintenance resourcing should an increase in reporting by residents be experienced as a result of the program. 8 RISK MANAGEMENT The following Lifestyle and Community Directorate risks, controls and actions are relevant from the directorate risk profile: Risk: CO000442 – Perception of increased crime resulting in reduction in community safety and wellbeing and city image. Areas which are not well maintained and where vandalism is visible may lead to reduced perceptions of safety.
802nd Council Meeting 18 May 2021 43
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 5 (Continued)
MY NEAT STREET PROGRAM
CS431/310/-(P1)
Mitigations:
§ CN000096: Graffiti Policy and graffiti prevention program (covering community
engagement and participation in graffiti removal and prevention).
§ CN000097: Community Safety Program (covering initiatives focused on safety of
public spaces and entertainment precincts, including safety audits; individual personal
safety, community education and awareness).
§ CN000414: Graffiti removal program (as per Graffiti Policy).
Risk: CO000443 – Socially isolated residents resulting in low resilience and poor
ability to withstand threats to wellbeing.
Mitigation:
CN000093: Community Development Program to increase positive local connections, reduce
social isolation and maintain a strong sense of belonging, identity and pride.
Action:
CM001636: Investigate innovative methods to build community resilience and connect local
residents to community groups, support services and community information (City Connect
Program).
Activities that build community spirit aim to build positive local connections, reduce social
isolation and maintain a strong sense of belonging, identity and pride.
9 STATUTORY MATTERS
Road signage
Queensland legislation, under the Transport Operations (Road Use Management) Act 1995
specifies how official traffic signs such as street name signs must be designed and installed,
including the layout and the information permitted for inclusion on the sign. The standards
provide specific design criteria for street signage to ensure that legibility of essential
information is not compromised and is clearly discernible.
10 COUNCIL POLICIES
Relevant Council policies include:
§ Graffiti Policy
11 DELEGATIONS
Not Applicable.802nd Council Meeting 18 May 2021 44
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 5 (Continued)
MY NEAT STREET PROGRAM
CS431/310/-(P1)
12 COORDINATION & CONSULTATION
Name and/or Title of the Directorate or Is the Stakeholder Satisfied
Stakeholder Consulted Organisation With Content of Report and
Recommendations (Yes/No)
(comment as appropriate)
Ross Greenwood, Executive Lifestyle and Community Yes – if appropriately
Officer Parks resourced in respect to
program and maintenance
responses.
Tony Jermyn, A/Manager Lifestyle and Community Yes
Parks & Recreational
Services
Jeremy Wagner, Manager Transport and Infrastructure Yes – subject to
City Assets recommending a 12 month city
wide program to scope the
impact on City resources and
budget.
Michael Kenyon, A/Manager Transport and Infrastructure Yes – subject to a 12 month
City Maintenance city wide program to ascertain
the potential workload and a
report to be bought back to
Council on the outcomes of
the program, including the
resource and budgetary
impacts.
Gary Quilliam, Executive Transport and Infrastructure Yes – noted aside from
Coordinator Transport legislative requirements,
Network Management physical signage may increase
likelihood of vandalism to the
street.
Simon Davey, A/Manager Organisational Services Yes – subject to appropriate
Customer Contact budget and resources. A
separate request may be
submitted for budget and/or
resources.
Steve Brook, A/Executive Lifestyle and Community Yes
Officer Events
Leah Dixon, Strategic Lifestyle and Community Yes
Development Officer (Litter
and Illegal Dumping)
Eamon McKay, Account Office of the Chief Operating Yes
Officer Corporate Officer
Communications
Bryan Abel, Senior Lawyer, Office of the Chief Operating Yes – subject to appropriate
Legal Services Officer budget and resource
increases, to facilitate relevant
repair/maintenance responses,
being commensurate with any
increase in reporting of asset
issues.
No external stakeholders have been involved / participated in the report.802nd Council Meeting 18 May 2021 45 Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes ITEM 5 (Continued) MY NEAT STREET PROGRAM CS431/310/-(P1) 13 STAKEHOLDER IMPACTS External / community stakeholder Impacts An increase in street amenity is likely to have a positive impact on the community in enhancing perceptions of safety. It is also anticipated the program will assist in building community connection, resilience and spirit. Internal Stakeholder Impacts City Maintenance, Customer Contact and Health and Regulatory Services Branches have suggested possible resource and budget impacts, including for asset custodians, as a result of the program should there be a significant increase in reporting maintenance and cleaning issues to the City. There is also potential for an inability to meet community expectation in actioning these requests. To decrease this risk, program messaging will encourage reporting of significant and serious safety, maintenance issues and City managed illegal activity as a priority, with program activities also encouraging residents to focus on their own property improvements, not only the public domain. Note that all defects will be actioned in accordance with Council’s current prioritisation process, therefore maintaining current service levels (intervention and response times). 14 TIMING The planning for ‘My Neat Street’ is proposed to be undertaken from July – December 2021. Program implementation is to occur during the 2022 calendar year, with July successful nominees recognised at the final Safer Suburbs Forum meeting in November 2022 and promoted online. 15 CONCLUSION The City continues to deliver projects and initiatives which assist in building community spirit and maintaining visual amenity and safety in streets and neighbourhoods across the city. The proposed local incentive program, ‘My Neat Street’, will build on existing projects and initiatives and provide ongoing benefits to those involved in the program as well as the broader community. The 2022 ‘My Neat Street’ program is proposed to be developed by the Safe and Liveable Communities Branch and a resource package provided to participating Divisional Offices to support local promotion and provide collateral. Random prizes will be offered to encourage nominations. Nominations will be submitted via Divisional Councillor’s offices and assessed by Councillors against pre-determined criteria. Successful nominees will be recognised via admission to a ‘My Neat Street Honour Roll’ to recognise streets which meet the specified criteria for 2022, and a letter of recognition provided to all residents in each successful street. A review of the program following the 2022 roll out will be undertaken to measure the outcomes and effectiveness of the program, and a further recommendation provided to Council.
802nd Council Meeting 18 May 2021 46
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 5 (Continued)
MY NEAT STREET PROGRAM
CS431/310/-(P1)
16 RECOMMENDATION
It is recommended that Council resolves as follows:
1 That Council supports the 2022 ‘My Neat Street’ incentive program to encourage civic
pride and improve amenity and safety by recognising streets of exceptional upkeep.
2 That Divisions wishing to ‘opt in’ to the program confirm participation and be
responsible for local promotion of the program and the nomination and assessment
process.
3 That the program is reviewed and a further report is provided to Council in March
2023 following evaluation of the 2022 program detailing outcomes, future
recommendations and budget and resource considerations.
Author: Authorised by:
Brooke Denholder Alison Ewens
Manager Safe and Liveable Communities Director Lifestyle and Community
21 April 2021
OBJECTIVE ID: A65137216 + Attch A65603960
COMMITTEE RECOMMENDATION LC21.0511.004
moved Cr Tozer seconded Cr O’Neill
1 That Council supports the 2022 ‘My Neat Street’ incentive program to
encourage civic pride and improve amenity and safety by recognising streets of
exceptional upkeep.
2 That Divisions wishing to ‘opt in’ to the program confirm participation and be
responsible for local promotion of the program and the nomination and
assessment process.
3 That the program is reviewed and a further report is provided to Council in
March 2023 following evaluation of the 2022 program detailing outcomes, future
recommendations and budget and resource considerations.
CARRIED802nd Council Meeting 18 May 2021 47
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
Attachment 5.1
‘Neat street’ initiatives
The information contained within this attachment are examples of ‘neat street’
initiatives that have been implemented across Australia, and internationally.
Australia
There are several community-based programs across Australia that aim to clean up an area
or street, primarily through waste management and litter collection. Some of these programs
are noted below.
Tidy Towns (Keep Queensland Beautiful)
Last held in 2018, Tidy Towns recognised and rewarded towns where its residents worked to
improve the appearance and environmental quality of the town. Historically, this was held as
a competition, however a review of the program in 2013 found that the program required
renewal. It was identified that the submission process was too time consuming with many
towns not being acknowledged for their hard work due to only one town being awarded as
the ‘winner’. This resulted in an accreditation program being launched with all towns
nominated being recognised on an honour roll in the ‘Our Queensland Travel Guide’. Each
town received an accreditation rating, from 1 to 5 stars based on their performance in the key
focus areas below:
• Community spirit
• Litter action and waste management
• Resource recovery
• Environmental innovation and protection
• Heritage and culture
• Energy efficiency
• Water conservation
Towns are required to register and pay a fee to participate in the accreditation program. Each
town registered received a complimentary ‘friendly town’ award.
In addition to the accreditation, one town is awarded the title ‘Queensland’s Tidiest Town’,
announced at the opening of the Local Government Association of Queensland’s annual
conference held in October each year.
Adopt a spot (Keep Queensland Beautiful) – similar concept to the City’s Volunteer Graffiti
Removal Program
Adopt a Spot is a litter clean-up and prevention program supporting volunteers to undertake
coordinated litter clean-ups and other activities in approved public spaces. This could include
roads, parks, beaches and waterways. Groups engaged in the program must carry out
activities at least four times a year, however groups often carry these out more frequently.
Activities can include litter clean-up, vegetation planting and community gardens, and graffiti
removal. Groups are encouraged to take ownership of their adopted area, which will result in
increased civic pride and reduction in litter. Keep Queensland Beautiful provides support,
including the preparation of simple Site Safety Plans for the groups and clean-up kits for
purchase.802nd Council Meeting 18 May 2021 48
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
NeatStreets Mobile App for Community Safety – similar concept to the City’s existing mobile
app
”NeatStreets Mobile App for Community Safety” is a free application available in Australia
and New Zealand to support residents to report neighbourhood faults, hazards and
obstructions, along with other issues such as litter and graffiti. Reports are provided to the
relevant local authority responsible for the asset while residents making the report can opt to
keep their details private. The app encourages local authorities to provide updates on the
report status so it can be monitored / tracked by residents.
International ‘neat street’ initiatives
New Zealand
Neat streets in New Zealand (example included in the Council Agenda Item)
‘Neat Streets’ are local events designed to help residents to sort, dispose and reuse
unwanted household waste, protect waterways and reduce illegal dumping. Activities
integrated into events include:
• Gardening workshops
• Demonstrations of how to reuse and recycle items
• Skip bins provided at events
• ‘Sort it or repair it’ workshops to learn how to fix personal broken items (e.g. bikes)
• Volunteers helping to sort inorganic items dropped off by residents
• Collection of waste from resident’s properties
• Encouraging reporting of illegal dumping
The project engages local communities with events held over a two-month period. Students
from local schools are engaged to create school murals with themes around anti-litter or
illegal dumping. Other community competitions have included creating art to cover
stormwater drains to remind people that ‘only rain should go down the drain’.
United Kingdom
The ‘Neat Streets’ program uses behaviour change methods and novel approaches such as
flash mobs, noise-making bins, chewing gum art, photos of local people (My Street is your
Street) and increasing the visibility of bins to reduce littering behaviour. It was first piloted in
2015 with versions spreading to other localities with litter reducing significantly during the
campaign periods. An evaluation of the UK program identified that trialling solutions in a
concentrated area helped to determine what worked. Simple, colourful, playful, highly visible
and repeated interventions and messaging had the best results, and engaging the local
community was vital to informing the campaigns and strategy. Collaboration was key to
success with everyone needing to be involved including local authorities and businesses.
Ireland
Neat Streets is an anti-litter and waste program for secondary schools. The program is held
over the academic year to help participants run a successful campaign. Each school
develops a Neat Streets model that best suits its own circumstances in addressing litter and
waste management. Participating students are given flexibility to design a project they feel
will be most effective in reaching their schoolmates and engaging the wider community, with
novel and creative ideas encouraged. Initiatives have included the installation of additional
bins allowing for the disposal of different types of waste and implementation of reusable
cups. Students learn about the impact on the environment and pollution and about
responsible waste management.802nd Council Meeting 18 May 2021 49
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
CLOSED SESSION
LOCAL GOVERNMENT ACT 2009 AND SUPPORTING REGULATIONS
PROCEDURAL MOTION
Moved Cr Vorster seconded Cr Gates
That the Committee move into Closed Session pursuant to section 254J (3) of the
Local Government Regulation 2012, for the consideration of the following item for the
reason shown:-
Item Subject Reason
Negotiations relating to
6 Queensland Rail Positive Partnerships Program
a commercial matter
involving the local
government for which a
public discussion would
be likely to prejudice
the interests of the
local government;
CARRIED
PROCEDURAL MOTION
Moved Cr Tozer seconded Cr O’Neill
That the Committee move into Open Session.
CARRIED
Following resumption into Open Session, Item 6 was moved and carried as shown on the
following pages.802nd Council Meeting 18 May 2021 50
Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes
ITEM 6 SAFE AND LIVEABLE COMMUNITIES
QUEENSLAND RAIL POSITIVE PARTNERSHIPS PROGRAM
CE31/468/04
Refer 8 page attachment
1 BASIS FOR CONFIDENTIALITY
1.1 I recommend that Attachment 6.1 and 6.2 of this report be considered in Closed
Session pursuant to section 254J (3) of the Local Government Regulation 2012 for
the reason that the matter involves
(f) matters that may directly affect the health and safety of an individual or group of
individuals;
1.2 I recommend that the Attachments 6.1 and 6.2 be deemed confidential documents in
accordance with sections 171 (3) and 200 (4) of the Local Government Act 2009 and
that the attachments remain confidential unless Council decides otherwise by
resolution.
2 EXECUTIVE SUMMARY
Not Applicable.
3 PURPOSE OF REPORT
The purpose of this report is to:
§ Provide information on the Queensland Rail Positive pARTnerships Program.
§ Seek Council approval of recommended Queensland Rail assets to be submitted for
consideration of urban art installation (as a graffiti prevention strategy) under the
Program.
§ Provide Councillors an opportunity to nominate additional Queensland Rail assets for
inclusion in the submission.
4 PREVIOUS RESOLUTIONS
Not Applicable.
5 DISCUSSION
Background
The Positive pARTnerships Program is a Queensland Rail initiative to reduce the incidence
of graffiti vandalism and enhance Queensland Rail-owned infrastructure. Assets considered
for this program can include station buildings, subways, sound barriers, bridge supports,
underpasses, ramps and lift wells across the Queensland Rail network. Private property and
Department of Transport and Main Roads’ assets are not eligible.
Through the program, Queensland Rail collaborates with other agencies, local governments,
community groups, schools, and commercial entities to install urban art on Queensland Rail
assets.
The considerations used by Queensland Rail when determining the suitability of any new
projects include, but are not limited to the following:802nd Council Meeting 18 May 2021 51 Lifestyle and Community Committee Meeting 11 May 2021 Adopted Minutes ITEM 6 (Continued) QUEENSLAND RAIL POSITIVE PARTNERSHIPS PROGRAM CE31/468/04 § Can the project be financed? § Can the project fit within the current program of works? § Is the location subject to graffiti or other forms of vandalism? § Will art enhance the aesthetic of the infrastructure? § Will the project build social communal value? Information provided also stipulates that should a local government identify a location for consideration, a financial or in-kind contribution from the local government is generally expected. The contribution may include costs associated with engaging an artist and the application of the artwork or waiving Council fees such as road closure fees. It is understood the associated contribution is determined on a case by case basis. Queensland Rail’s contribution can include waiving the application fee associated with a third party working on the asset and assistance with workplace health and safety measures required to undertake the work. Any urban art delivered through a collaborative project would become the property of Queensland Rail. Ongoing maintenance of the artwork would also be the responsibility of Queensland Rail. It is understood that the wait list for new projects is approximately two years in advance with six to eight projects generally undertaken by Queensland Rail each year. Other local governments who have been involved with the program include Brisbane and Redland City Councils. Brisbane City Council (BCC) involvement included urban art installations for beautification purposes and to support local artists. The artwork was not installed as a graffiti prevention treatment. BCC funded artist costs and installation, and Queensland Rail waived the application fee and assisted with workplace health and safety measures. The project with Redland City Council (RCC) was initiated by Queensland Rail, with RCC providing in-kind support only by connecting Queensland Rail to community groups to be consulted in the artwork design and providing permission to Queensland Rail to access Council property to undertake the associated works. No funding was contributed by RCC. Example: Queensland Rail asset located along Lutwyche Road, Windsor (BCC) Artwork installation approx. cost $20,000. Feedback indicates the collaboration has provided a positive impact in the community by supporting local artists and inadvertently resulted in a reduction of graffiti vandalism, including from surrounding Council assets.
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