ANNUAL BUS SAFETY INSPECTIONS DANGERS OF DISTRACTION IN BUS OPERATIONS IS YOUR BUS FIRE READY ? - SUMMER 2012, ISSUE 24

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ANNUAL BUS SAFETY INSPECTIONS DANGERS OF DISTRACTION IN BUS OPERATIONS IS YOUR BUS FIRE READY ? - SUMMER 2012, ISSUE 24
Annual Bus Safety
                        Inspections
                        Page 4
                        Dangers Of Distraction In
                        Bus Operations
Summer 2012, issue 24   Page 8
                        Is Your Bus Fire Ready?
                        Page 14

                                       BUS SAFETY NEWS >> 1
ANNUAL BUS SAFETY INSPECTIONS DANGERS OF DISTRACTION IN BUS OPERATIONS IS YOUR BUS FIRE READY ? - SUMMER 2012, ISSUE 24
IN THIS SUMMER EDITION
                       From the Director                            3
                       Safety inspections	                          4
                       Carrying standing passengers	                5
                       Carrying capacity signs	                     5
                       Vox pop                                      6
                       Site visit findings                          7
                       Dangers of distraction in bus operations	    8
                       Interview with an operator                  10
                       Bushfire awareness	                         12
                       Bus operator accreditation reminder         12
                       In the news	                                13
                       Printed copies of BSN                       13
                       Accolade for McNamara Buses	                13
                       Is your bus fire ready?                     14
                       Advice for hire and driver operators	       14

2 >> BUS SAFETY NEWS
ANNUAL BUS SAFETY INSPECTIONS DANGERS OF DISTRACTION IN BUS OPERATIONS IS YOUR BUS FIRE READY ? - SUMMER 2012, ISSUE 24
ANNUAL BUS SAFETY INSPECTIONS DANGERS OF DISTRACTION IN BUS OPERATIONS IS YOUR BUS FIRE READY ? - SUMMER 2012, ISSUE 24
Safety
Inspections
                            TSV audits have found that several
                            registered bus operators could not
                            demonstrate that their buses have
                            undergone annual safety inspections.
The safety inspection
will result in either the   The Bus Safety Act 2009 (Vic) requires          TSV acknowledges that there is no
                            an operator to ensure that all of its buses     obligation for registered bus operators to
issue of a certificate of   used to provide a bus service undergo an        keep records, however, realistically this is
roadworthiness or a test    annual safety inspection. Operators should      the only way to demonstrate compliance.
                            ensure that each of their buses is inspected    Operators who are found not to be
report listing defects.”    by an authorised licensed bus tester within     compliant with the requirement for an
                            12 months of the initial safety inspection.     annual safety inspection will be subject
                            Inspections must not be undertaken              to enforcement action.
                            by general vehicle testers. The safety
                            inspection will result in either the issue of
                            a certificate of roadworthiness or a test
                            report listing defects. Operators should
                            maintain a file for the certificates
                            or reports together with evidence of the
                            repair of any defects.

4 >> BUS SAFETY NEWS
ANNUAL BUS SAFETY INSPECTIONS DANGERS OF DISTRACTION IN BUS OPERATIONS IS YOUR BUS FIRE READY ? - SUMMER 2012, ISSUE 24
Carrying
                                               capacity signs
                                               The Bus Safety Regulations 2010 (Vic)
                                               require a bus with 13 or more seats to
                                               display a notice on or in the bus advising
                                               the maximum number of passengers that
                                               may be safely carried on the bus.
                                               The notice must be in letters at least
                                               25mm high and of proportionate width.
                                               As a minimum, two notices must be
                                               displayed. TSV recommends that one be
                                               inside the bus in a location that is clearly
                                               visible from the driver’s seating position
                                               and another one in a conspicuous position
Carrying standing                              on the outside of the rear of the bus.

passengers                                     The Safety Director has authorised the
                                               following as a suitable notice:
While investigating a complaint about
passenger overcrowding on a particular
bus service, a TSV Bus Safety Compliance       MAXIMUM SAFE CARRYING CAPACITY
Officer observed that drivers were allowing    …….. PASSENGERS
passengers to stand in the front and rear
door wells of buses servicing this route.
The VicRoads document, Vehicle Standards
Information # 30, sets out the formula
for calculating the number of standing
passengers in a bus. For safety reasons
and when using the formula, the floor
areas forward of the bulkhead behind the
driver’s seat and the rear door well are
excluded as standing areas.
These two floor areas are excluded from
the formula because they are not intended
for use by standing passengers. Keeping
these areas clear of passengers provides
the driver with a clear view to the left of
the bus and the left hand mirror. It also
prevents the likelihood of a passenger being
struck by the inward opening rear door.
Operators providing bus services that carry
standing passengers should ensure they
manage these risks appropriately.
To access the VicRoads document, visit
www.roads.vic.gov.au.

                                                                        BUS SAFETY NEWS >> 5
ANNUAL BUS SAFETY INSPECTIONS DANGERS OF DISTRACTION IN BUS OPERATIONS IS YOUR BUS FIRE READY ? - SUMMER 2012, ISSUE 24
Technology will play
an increasingly
important role for the
planning, implementation
and coordination of
services into
the futurE.”

                           VOX POP
                           Julie Haoust                                    Note: The views expressed in the ‘Interview with
                                                                           an operator’ and ‘Vox Pop’ articles in this, past
                           Crown Coaches Pty Ltd.
                                                                           and future editions of Bus Safety News are the
                                                                           personal views of the people interviewed. They
                           Which sector of the bus industry do you
                                                                           do not represent the views of TSV or indicate any
                           think is most likely to grow/expand in the      preference on its part for any size or type of bus
                           next five years and why?                        company, operator or industry.
                           As a past route service operator, I see the
                           greatest expansion in the bus industry over
                           the next five years being related to the
                           Metro bus network as it expands services
                           into outer and new suburbs.
                           Charter, school and tour operators will not
                           experience the same growth patterns as
                           route services as a lot of consolidation of
                           the industry has been prompted with the
                           introduction of the Bus Safety Act 2009
                           (Vic) and new accreditation requirements.
                           Many small and older operators are being
                           consumed and the Victorian bus and coach
                           industry will be affected by large interstate
                           and international players. Technology will
                           play an increasingly important role for the
                           planning, implementation and coordination
                           of services into the future.

6 >> BUS SAFETY NEWS
ANNUAL BUS SAFETY INSPECTIONS DANGERS OF DISTRACTION IN BUS OPERATIONS IS YOUR BUS FIRE READY ? - SUMMER 2012, ISSUE 24
Site visit findings
TSV has reviewed the outcomes of             It is understood that most operators are     The MMS introduced under the Act was not
recent site visits completed by its Bus      relying on someone within their respective   changed substantially from that required
Safety Compliance Officers to identify       businesses to complete modules 5101          under the previous Public Transport
any particular trends.                       and 5102 of Monash University’s Safety       Competition Act 1995 (Vic). We anticipated
We have found that many operators            Management Course for Bus Operators.         that there would be minimal findings raised
do not have processes to eliminate the       Once they have completed the course,         against the MMS elements but in general
risks to safety or reduce them so far        the operator will be able to demonstrate     this has not been the case.
as is reasonably practicable (SFAIRP).       the required competence to manage            Operators are reminded to maintain
The absence of such a process results in     the MIS under the Bus Safety Worker          an appropriate level of oversight of all
findings being raised in the Hazard, risk    competence elements.                         elements of their existing MIS and MMS
and change management and Governance         Completion of these modules will also        while developing processes to support their
and internal control arrangements elements   demonstrate the competence requirement       application for accreditation under the Act.
of the operator’s management information     for operators applying for accreditation
system (MIS).                                under Bus Safety Act 2009 (Vic).
We have also found that the majority of      The findings above are not particularly
operators cannot yet demonstrate that        surprising, given that the Act introduced
there is anyone within their organisation    new concepts including that of managing
who has the required competence to           risk so far as is reasonably practicable.
manage the MIS.                              What is surprising, however, is the number
                                             of findings being made under various
                                             elements of the maintenance management
                                             system (MMS).

                                                                                                                   BUS SAFETY NEWS >> 7
ANNUAL BUS SAFETY INSPECTIONS DANGERS OF DISTRACTION IN BUS OPERATIONS IS YOUR BUS FIRE READY ? - SUMMER 2012, ISSUE 24
Dangers of
         distraction in bus
         operations

8 >> BUS SAFETY NEWS
ANNUAL BUS SAFETY INSPECTIONS DANGERS OF DISTRACTION IN BUS OPERATIONS IS YOUR BUS FIRE READY ? - SUMMER 2012, ISSUE 24
Bus drivers should
                                                                                                                        be mindful of the
                                                                                                                        dangers of being
                                                                                                                        distracted while using
                                                                                                                        a mobile phone or other
                                                                                                                        electronic devices,
                                                                                                                        whether when on the
                                                                                                                        road, in depots, or at
                                                                                                                        bus stops”

An incident in June 2012 highlighted                         The dangers of using mobile phones                         processors of information’, which means
mobile phone use as a source of                              while driving have been demonstrated in                    that even though we feel we are able
distraction. A bus driver who was                            research. A review1 of driver distraction                  to devote our concentration to multiple
using his mobile phone was involved in                       research has found that using a mobile                     tasks at once, we are really switching our
a collision with another vehicle. While                      phone while driving:                                       attention rapidly back and forth between
the incident resulted in minor damage                                                                                   the separate tasks3.
                                                             • can increase the risk of being involved in a
and no injuries, the consequences could                         collision by up to four times                           As a result, each task doesn’t necessarily
have been far worse given the high risk                                                                                 receive enough attention for us to do them
road environment.                                            • is more distracting than holding an
                                                                                                                        properly. For instance, another study4
                                                                intelligent conversation with a passenger               has found that mobile phone use leads
Such distraction can be dangerous                            • leads to both physical and cognitive                    people to fail to see up to 50 per cent of
because a person’s attention is diverted                        distraction which can significantly impair              the available information. This is because
from a central activity to other competing                      a driver’s visual search patterns, reaction             a person’s field of vision (what they see)
activities. During the operation of a bus                       times, decision-making processes and                    shrinks as the amount of verbal information
on the road, distraction can lead a person                      their ability to maintain speed, throttle               increases during a mobile phone
to miss a hazard or a critical piece of                         control and vehicle position on the road.               conversation. So people may look, but may
information, for example, a traffic light or                                                                            not necessarily see what is there.
sign, an approaching vehicle, obstructions                   Interestingly, the same review found that
                                                             using a hands-free phone while driving is                  Bus drivers should be mindful of the
and debris, or a pedestrian. Indeed, mobile
                                                             no safer than using a hand-held phone.                     dangers of being distracted while using a
phone use has contributed to many major
                                                                                                                        mobile phone or other electronic devices,
transport accidents.                                         However, it’s not just mobile phones that                  whether when on the road, in depots or at
                                                             pose a risk for distraction. Preoccupation                 bus stops. With this in mind, drivers should
                                                             with other electronic devices, such as in-                 also watch for people using phones and
                                                             vehicle audio systems, radio communication                 devices around these locations as they
                                                             systems and portable audio players has                     may not be aware of the bus approaching.
                                                             also been known to cause distraction and                   It is well wknown that even a moment’s
                                                             accidents. Even reaching for an object may                 distraction can have serious consequences.
                                                             expose the driver to up to three times the                 Will you take the risk?
                                                             risk of being in a crash2.
                                                                                                                        If you have further queries about
                                                             People like to think that they can multi-task.             distraction associated with bus
                                                             Unfortunately, research has found this not                 operations, contact Elizabeth Grey,
                                                             to be the case, as our biology limits our                  Manager Human Factors at Transport
                                                             ability to multi-task. Humans are ‘serial                  Safety Victoria on (03) 9655 6892.

1. Young, K., Regan, M., & Hammer, M. (2003). Driver distraction: a review of the literature (Report No. 206).
    Accessed on 8th October 2012 at: http://www.monash.edu.au/miri/research/reports/muarc206.pdf
2. Robertson, R. (2011). Distracted driving: So what ‘s the big picture? Canada: Traffic Injury Research Foundation.
    Accessed on 8th October 2012 at:
    http://www.tirf.ca/publications/PDF_publications/2011_TIRF_distracted_driving_8_web.pdf
3. Smiley, 2005 cited in Robertson, 2011.
4. Strayer, 2007 cited in Robertson, 2011.

                                                                                                                                                 BUS SAFETY NEWS >> 9
ANNUAL BUS SAFETY INSPECTIONS DANGERS OF DISTRACTION IN BUS OPERATIONS IS YOUR BUS FIRE READY ? - SUMMER 2012, ISSUE 24
Interview with
      an operator

10 >> BUS
      BUSSAFETY
          SAFETYNEWS
                NEWS
Bushfire awareness                              Bus operator
                        As the bushfire season approaches,              accreditation
                        accredited and registered bus operators are
                        reminded to revise their bushfire back up       reminder
                        plans and to communicate those plans to
                                                                        TSV urges deemed accredited bus
                        their relevant bus safety workers.
                                                                        operators to prepare their application for
                        Operators also need to consider how             accreditation under Bus Safety Act 2009
                        they will advise passengers about any           (Vic) and submit it as soon as possible prior
                        alterations to routes or timetables             to the 31 December 2015 deadline.
                        necessitated by bushfires.
                                                                        Upon application you will need to
                        Bus operators are encouraged to consider        demonstrate to the satisfaction of the
                        the risks to safety associated with bushfires   Director, Transport Safety that you have the
                        and to implement controls to eliminate or       competence and capacity to manage the
                        reduce those risks so far as is reasonable      risks to safety associated with operating the
                        practicable. This applies equally to            commercial bus service or local bus service.
                        operators in low risk areas and to those in
                                                                        Should you elect to demonstrate
                        high risk fire zones.
                                                                        competence by successful completion
                        Accredited and registered bus operators         of the Safety Management Course for
                        are encouraged to refer to the fire ready kit   Bus Operators please ensure you allow
                        developed by the Country Fire Authority.        adequate time between doing this course
                        The kit is a useful tool that has been          and submitting your application to TSV.
                        designed to help all Victorians on how best     Your application will need to be assessed
                        to prepare for and develop a backup plan if     and you should not expect instant
                        a potential hazard arises.                      conversion from ‘deemed accredited’ to
                                                                        ‘accredited’ status.
                        The kit can be accessed from the CFA
                        website (www.cfa.vic.gov.au)

12 >> BUS SAFETY NEWS
Accolade for                                   In the news                                  Printed copies
McNamara Buses                                 In the last few months, TSV has issued       of BSN
                                               a number of media releases to create
Bernard McNamara of McNamara Buses,            awareness of bus related matters in the      We hope that you are enjoying this edition
Corryong, was the recipient of the award       broader community. Excerpts from the         of Bus Safety News (BSN).
for the overall best performance by an         releases are included below.                 From next year, we will be printing fewer
accredited contract operator in the Safety                                                  copies of BSN. This is to reduce production
Management Course for Bus Operators.           To view these and other media
                                               releases, visit the TSV website              costs and do our bit for the environment.
Bill Fitzpatrick, on behalf of Mr McNamara,                                                 If you wish to continue receiving printed
received the award from TSV’s Director         (http://www.transportsafety.vic.gov.au/
                                               bus-safety/newsroom/media-releases)          copies, please tear off the form enclosed to
Bus Safety Stephen Turner at the Ogden                                                      this newsletter and post it back to us.
Transport Lecture and Awards at Monash         Issued – 25 September
University on 16 August 2012. Well done        Transport Safety Victoria has
to Bernard and the rest of the McNamara        congratulated a bus operator in the
Buses team.                                    western suburbs for taking a strong stand
                                               on distraction and dismissing a bus driver
                                               who collided with a car while using his
                                               mobile phone…
                                               Issued – 12 September
                                               An unregistered school bus operator
                                               has been uncovered and several other
                                               operators with safety issues have been
                                               identified during a recent compliance
                                               operation conducted by Transport Safety
                                               Victoria at Sovereign Hill in Ballarat…

Bill Kilpatrick receives the award on behalf
of McNamara Buses, Corryong, from TSV’s
Stephen Turner. .

                                                                                                                     BUS SAFETY NEWS >> 13
Is your bus                                     Advice for hire and
                             fire ready?                                     drive operators
                             Bus operators must ensure they have the         As set out in the Bus Safety Act 2009 (Vic),
                             right fire extinguisher ready for use in case   hirers of buses who are not providing a bus
                             of an emergency.                                service for commercial purposes may still
                             The VicRoads document VSI 30 specifies the      need to be registered or accredited with TSV.
                             number and type of fire extinguishers which     Hirers need to contact TSV to confirm
                             must be carried on buses. Any operators         whether they need to be registered
                             unsure of the number of fire extinguishers      or accredited.
                             required should contact VicRoads.               Hire and drive operators should
                             Fire extinguishers must be inspected/tested     encourage their customers to make
                             by a competent person or organisation           inquiries with TSV for an assessment of
                             every six months. Competent persons             their particular situation.
                             or organisations should know from their         TSV would like to thank BusVic for
                             knowledge of Australian Standard AS1851-        bringing this issue to TSV’s attention and
                             2005 the level of inspection/test required.     for proactively providing this advice to
Operators of bus services    Bus operators should retain copies of           its members.
                             inspection certificates of assurance or
must ensure that all         invoices and receipts for maintenance
fire extinguishers fitted    carried out by the service provider.
to buses are maintained in   Such evidence will demonstrate their
                             inspection routine and must show that
an operating condition.”     inspections/tests are being completed at
                             the required intervals.

14 >> BUS
      BUSSAFETY
          SAFETYNEWS
                NEWS
Printed copies of BSN
To reduce our carbon footprint and          Att: Transport Safety Victoria
production costs we are printing fewer      Yes, I would like to keep receiving printed copies of Bus Safety News.
copies of the newsletter.
                                            My postal details are:
If you wish to continue receiving printed
copies of Bus Safety News, please fill in
                                            NAME
the form below, tear it off at the dotted
line and post back to:
                                            COMPANY
Bus Safety News
Transport Safety Victoria                   POSTAL ADDRESS
PO Box 2797
Melbourne VIC 3001                          SUBURB

                                            POSTCODE

                                                                                                                     BUS SAFETY NEWS >> 15
Where to get more
information
Transport Safety Victoria
121 Exhibition Street
Melbourne Victoria, 3000
PO Box 2797
Melbourne Victoria, 3001
T. 1800 223 022
F. (03) 9655 8929
E. information@transportsafety.vic.gov.au
W. www.transportsafety.vic.gov.au

If you would like to receive this publication
in an accessible format, such as large
print or audio, please telephone Transport
Safety Victoria on 1800 223 022 or email
information@transportsafety.vic.gov.au.
This publication is also published as a PDF
on www.transportsafety.vic.gov.au.
To subscribe to TSV’s email alerts, go to the
TSV website and click on ‘subscribe’ (top
right-hand corner).
View previous editions of this newsletter
on the TSV website under ‘publications &
forms’ (top right-hand corner).

Published by Transport Safety Victoria
© State Government of Victoria 2012
Copyright in this publication resides with the Director,
Transport Safety and the State of Victoria. No part of
this publication may be reproduced by any process
except in accordance with the provisions of the
Copyright Act 1968 (Cth).
Disclaimer: This publication is a summary giving you
general information on a particular topic, and does not
cover all of the relevant law regarding that topic. This
document should not be relied upon as a substitute for
the relevant legislation, legal or professional advice.
The information in this publication is current as at
November 2012.
ISSN: 1835-4505

16 >> BUS SAFETY NEWS
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