Approach to Fares Around the World - Metrolinx

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Approach to Fares Around the World - Metrolinx
Approach to Fares
Around the World
Icon Legend:

Regional rail   Suburban rail     Streetcar     Local transit   Rapid transit

                 Separated      Reserved lane
                                                Mixed traffic
                Right Of Way
Greater Toronto and Hamilton Area,
Ontario, Canada

Regional Characteristics
•   Population – 6,574,140 (2011, all of GTHA)
•   GDP: US$260.6 billion
•   Regional Rail by provincial agency (Metrolinx)
•   10 municipal-based service providers

Types of Transit
•   Regional rail is a separate system, with
    limited connections to rapid transit or         Regional Rail          Rapid transit            Local transit
                                                    (all-day/peak)
    reserved-lane transit
•   Most current regional lines are
    peak-only, but all regional lines are
    planned to have increased service
    (RER program)                                 Separated ROW          Mixed     Separated       Mixed Reserved
•   Rapid transit fed by local transit                                   traffic     ROW           traffic lane

                                                                            Reserved
Approach to Fares                                                             lane
•   Regional rail:
        - Fine-grained fare zones (more than 90) oriented in an uneven grid
        - Also serves regional bus
•   For other modes:
        - Each municipal service provider has its own fare zone
•   A single fare provides access to rapid transit, and local transit within each service provider fare zone
•   No Peak or Time-of-Day Pricing
•   Regional rail fares focused on financial district in City of Toronto
•   Fare zones for most rapid, reserved-lane, and local transit based on municipal / service provider
    boundaries, not density / land use patterns
•   Fare zones not oriented to serve suburban centres

How do customers pay?
•   Pricing and products vary, but all offer single-trip products and monthly passes or caps, some offer
    additional products
•   Four municipal service providers offer a joint weekly pass product
•   PRESTO on GO Transit and all other providers with some TTC stations/Vehicles

How do customers transfer?
•   Free transfer, either time-based or trip-based when same operator and same mode
•   Free transfer within a single provider when same operator and different modes
•   A mix of full, reduced-price and free transfers between regional rail, rapid transit and local transit
    (depends on providers)
9_MetroLinx_TheBigMove_Appendix_16.4375"x11".qxd   12/15/08   12:17 PM   Page 1

                Map of regional rail and rapid transit in the GTHA (as of 2008):
              APPENDIX A: EXISTING REGIONAL RAPID TRANSIT AND HIGHWAY NETWORK IN THE GTHA

                Source: Metrolinx Regional Transportation Plan (2008), retrieved February 19, 2015
                                                                                               THE BIG MOVE | Transforming Transportation in the Greater Toronto and Hamilton Area   102
Montreal, Quebec, Canada

Regional Characteristics
•   Population – 3,824,221 (2011, census metropolitan area)
•   GDP: US$142.8 billion
•   Canadian city most comparable in size to Toronto
•   Regional rail controlled by provincial agency (AMT) and rapid transit controlled by STM, the municipal
    service provider for the City of Montreal
•   Local buses in Greater Montreal served by a number of providers, including STM within Montreal

Types of Transit
•   Local buses structured to feed rapid         Regional Rail          Rapid transit                Local transit
    transit                                      (all-day/peak)
•   Regional rail is a separate system, with
    some local transit feeders connections
    with rapid transit network
•   Most regional rail lines are peak-only
                                               Separated ROW        Reserved Separated            Mixed      Reserved
                                                                      lane     ROW                traffic      lane

Approach to Fares
•   Regional rail:
        - Greater Montreal Area divided into 8 fare zones
•   Rapid transit and local bus:
        - Each local municipal provider has its own fares and zones
        - Some municipal providers offer fare products for their services based on regional rail zones
•   No Peak or Time-of-Day Pricing
•   Regional rail fare structure is focused on city financial district
•   Regional rail fare zones fairly circular but some are irregularly-sized
•   Fare zones for other modes based on municipal / service provider boundaries
•   No relationship of municipal fare zones to density / land use patterns
•   Fare zones not oriented to serve suburban centres

How do customers pay?
•   TRAM fare products provide access to regional rail and other modes from Zone 1
•   Some service providers offer fare products for services spanning multiple zones though not consistent
    across region
•   Single-operator products and pricing vary by operator
•   OPUS electronic fare card adopted by all providers

How do customers transfer?
•   Free transfer, either time-based or trip-based when same operator and same mode
•   Free transfer within a single provider when same operator and different modes
•   A mix of full, reduced-price and free transfers between regional rail, rapid transit and local transit
    (depends on providers)
Map of fare zones in Greater Montreal:

Source: AMT website, retrieved January 9, 2015
London, England, United Kingdom

Regional Characteristics
•   Population – 8,615,246 (Greater London)
•   GDP: US$731.2 billion
•   Extensive and developed transport network with rail and bus
•   Transport for London (TfL) is a local government body responsible for managing all
    transport services across London

Types of Transit
•   Underground, DLR and
    London Overground are
    fully integrated
•   Buses and trams               Regional Rail          Rapid transit        Suburban rail         Local transit
    generally operate as          (all-day/peak)
    their own network with
    connections to rapid
    transit
•   Inner segments
    of National Rail             Separated ROW       Reserved Separated         Separated        Mixed     Reserved
    complement rail network                            lane     ROW               ROW            traffic     lane

Approach to Fares
•   Regional rail (selected services), suburban rail, and rapid transit:
         - Fares based on TfL zone fare system
         - 6 fare zones (for Greater London) and 3 additional zones outside Greater London where rapid
           transit extends
         - Most inner segments of National Rail regional rail uses TfL fare structure; outer segments use
           National Rail fare structure
•   Rapid transit and local transit:
         - Single flat fare for each bus or tram segment (one fare per boarding)
•   Peak (AM/PM) and off-peak pricing
•   Zone 1 more expensive than outlying zones
•   All of Greater London is within the 6 main zones, oriented to the core of London
•   Most suburban centres lie within Zones 1-4 and some outlying communities are within Zones 7-9
•   Width of fare zones roughly equal

How do customers pay?
•   Large variety of fare products available, for different modes, zones, lengths of time based on the
    zone(s) travelled
•   For rail travel, a daily cap is automatically applied based on rail zones travelled when using electronic
    fare payment
•   A separate, lower daily cap is automatically applied on tram/bus fares (set at just less than three fares)
•   Day Travel cards provide unlimited travel on all modes
•   Prices are zone-specific and not all three-zone products cost the same
•   Oyster smartcard (pay as you go credit)
•   Contactless payment (e.g., credit cards)
•   Limited paper products available
•   Cash fares not accepted on buses
How do customers transfer?
•   Rail network fares based on start and end zones, with no free transfers to buses/trams
•   No free transfers between buses and trams
•   Separate National Rail fare required where National Rail does not use TfL fare structure
Map of London Underground, DLR, Overground, and fare zones:
     Tube map
                                                                                                                                                 Special fares apply
     Chesham
                           9             Chalfont &                 8                                        7                                          Watford Junction
                                                                                                                                                                                                             8 7 6                                                                             5                                                                                                                                                                            Epping

                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Theydon Bois

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               6
                                          Latimer                                                                                                     Watford High Street
                                                                                             Watford                                                                                                                                                                                                                                        High Barnet                                               Cockfosters                                                           Debden
     Amersham                                                                                                                                                          Bushey
                                                    Chorleywood                              Croxley                                                                                                                                                                                                                                       Totteridge & Whetstone                                      Oakwood                                                            Loughton

                                                          Rickmansworth                        Moor Park
                                                                                                                                                         Carpenders Park
                                                                                                                                                                                                                                                                                                                                            Woodside Park                           Southgate
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Buckhurst Hill

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     5
                                                                                                                                                                                                                                                                                               4
                                                                                                                                                                  Hatch End                                                                                                                                                                                                                                                                                                                Roding        Grange
                                                                                                       Northwood                                                                                                                                                                                                Mill Hill East              West Finchley                       Arnos Grove                                                                                                Valley         Hill
                                       West Ruislip                                                        Northwood                                                                                                                           Edgware
                                                                                                           Hills                                         Headstone Lane
                                                                                                                                                                                                                 Stanmore                                                                                                                                                    Bounds Green                                                                                                          Chigwell
                      Hillingdon                                    Ruislip                                                                                                                                                                                                                                                                 Finchley Central                                                                                                                                            Hainault

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            4
                                                                                                                                                                Harrow &                                                                                 Burnt Oak
                                                                                       Ruislip Manor                       Pinner                             Wealdstone                                                                                                                                                                                                        Wood Green                                                                               Woodford
                                                                                                                                                                                                                Canons Park
      Uxbridge                           Ickenham                                                                                                                                                                                                            Colindale                                                                     East Finchley                                                                                                                                                   Fairlop
                                                                                                Eastcote                          North Harrow                                          Kenton                                                                                                                                                                                                            Harringay                                              South Woodford
                                                                                                                                                                                                                Queensbury                                                                                                                                                   Turnpike Lane               Green Lanes

                                                                                                                                                                                                                                                                                               3
                                                                                                                                                                                                                                                            Hendon Central                                                                                   Crouch                                                                                                                                   Barkingside
                                                                                                                                             Harrow-             Northwick               Preston                                                                                                                                           Highgate                                                                                South Tottenham
                                                                                                                                            on-the-Hill                                                          Kingsbury                                                                                                                                      Hill                                                                                                   Snaresbrook
                                                Ruislip                                                                                                            Park                   Road
                                                                            Rayners Lane                                                                                                                                                                               Brent Cross                                                                                                                                 Seven                                                                            Newbury Park
                                               Gardens                                                                                                                                                                                                                                                                                     Archway                              Manor House                                                 Blackhorse
                                                                                                                           West                                                                                                                                                                                    Gospel                                                                                          Sisters                  Road
                                                                                                                                                           South Kenton                                                                                                  Golders Green                              Oak                                                                                                                                                                            Redbridge
                                                                                                                          Harrow                                                                                                                                                                                                                                 Upper Holloway
                                                                                                                                                                                                                                                                                                      Hampstead
                                                                              South Harrow                                                               North Wembley                                                   Neasden                                                                        Heath                                                                                                                Tottenham            Walthamstow
                                                                                                                                                                                                                                                                                  Hampstead                                                                                                                                     Hale                Central                               Wanstead         Gants
                                      South Ruislip                                                                                                                                         Wembley                                                                                                                                        Tufnell Park                     Arsenal                   Finsbury                                                                                                                               Upminster
                                                                                                                                                                                               Park                             Dollis Hill                                                                                                                                                                                                                            Leytonstone                          Hill
                                                                                                                                                        Wembley Central                                                                                                                                                                                                                               Park
                                                                                                                                                                                                                                                                         Finchley Road                                                                         Holloway Road                                                       Walthamstow                                                                                    Upminster Bridge
                                                                                Sudbury Hill                                                            Stonebridge Park                                                                Willesden Green                      & Frognal                               Kentish                                                                                                                                    Leyton                     Leytonstone
                                                                                                                                                                                                                                                                                                                  Town West              Kentish Town                                                                              Queen’s Road              Midland Road                   High Road
                                                                                                                                                                                                                                                                                               Belsize Park

                                                                                                                                                                                                                                                                                                                                                                                                                                                3
                                                                                                                                                                                                                                                Kilburn                                                                                                                               Highbury &                                                                                                                                  Hornchurch
                                              Northolt                                                                                                           Harlesden                                                                                                                                                                         Caledonian Road
                                                                                                                                                                                                 Kensal        Brondesbury                                                                                                                                                            Islington             Dalston
                                                                                                                                                                                                                                                                                                                                                                                                            Kingsland                                                       Leyton

                                                                                                                                                                                                                                                                                               2
                                                                            Sudbury Town                                                              Willesden Junction                          Rise             Park                                  West Hampstead                               Chalk Farm                                                                                                                                                                                                          Dagenham
                                                                                                                                                                                                                                                                                                                                 Camden                                                                                                                   Stratford
                                                                                                                                                                                                                                                                                                                                   Road                                                                                        Hackney                                                                                         East           Elm Park
                                                                                                                                                                                                                                                             Finchley Road                                                                                           Caledonian                                                                       International                        Wanstead Park
                                                                                                                                                                                                                         Brondesbury                                                                   Camden Town                                                                                                             Central
                                                                                                                                                                                        Kensal Green                                                                                                                                                                   Road &                      Canonbury
                                                                                      Alperton                                                                                                                                                                  Swiss Cottage                                                                                        Barnsbury                                                                                                                                                       Dagenham
                                                                                                                                                                                        Queen’s Park              Kilburn               South                                                          Mornington                                                                              Dalston Junction                                                                        Stratford                                     Heathway
                                                                                                                                                                                                                 High Road            Hampstead                      St. John’s Wood                     Crescent                                                                                                                             Hackney
                                                 Greenford                                                                                                                                                                                                                                                                                                                                                                      Homerton
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Becontree

                                                                                                                                                                                                                                                                                                                                                                                                                               2
                                                                                                                                                                                                                                                                                                                                 King’s Cross                                                                                                  Wick                                        Woodgrange Park
                                                                                                                                                                 Kilburn Park                                                                                                                                                    St. Pancras                                                            Haggerston
                                                                                                                                                                                                                                    Edgware                                               Great                                                                                                                                                                                                                           Upney
                                                                   Perivale                                                                                          Maida Vale                            Paddington                Road   Marylebone                                                                                                                                                                                                                                     Stratford
                                                                                                                                                                                                                                                                                Baker    Portland      Euston
                                                                                                                                                                    Warwick Avenue                                                                                                        Street                                                                                                                                                                                           High Street               Barking
                                                                                                                                                                                                                                                                                Street
                                                                                                                                                                                                                                                                                                                                                     Angel                                                  Hoxton                                                     Pudding
                                                                                                                                                                                     Royal Oak                                                                                                                                                                                                                                                                         Mill Lane          Abbey                East Ham
                                                                           Hanger Lane
                                                                                                                                                                   Westbourne Park                                                                                                                                   Euston                                            Old Street                                              Bethnal                                                    Road
                                                                                                                                                                                                                                             Edgware                                           Warren Street                                                                                                                    Green      Mile End
                                                                                                                                                                                                                                                                                                                     Square                                                                                                                                                                              Upton Park
                                                                                                                                                                                                                                              Road                                                                                   Farringdon
                                                                                    Park Royal                                                                                                                                                                                       Regent’s Park                                                                                  Liverpool                                                               Bow Road                                Plaistow
                                                                                                                                                                                               Ladbroke Grove                                                                                                                                                                                           Shoreditch
                                                                                                                                                                                                                                  Bayswater                                                                          Russell                                                          Street            High Street
                                                                                                                                                                                         Latimer Road                                                                                                                Square                      Barbican                                                                                                             Bromley-            West Ham
                                                                                North Ealing                                                                                                                                                                                                          Goodge                                                                                                                            Bow Church                     by-Bow
                                                                                                                                                           East        White               Shepherd’s                            Notting            Lancaster Bond              Oxford                 Street                       Chancery                         Moorgate
                                                                                                                                                          Acton        City                   Bush                               Hill Gate            Gate    Street            Circus                                                Lane                                                                                                               Devons Road
                                                                                                                                                                                                                                                                                                                                                                                                                                 Stepney Green
                                                                                                                                                                                                                                                                                                                                                                                                         Aldgate                                                                          Star Lane

                                                                                                                                                                                                                                                                                                                                                                                1                                                           2                                                                     3                                   4
                                                            Ealing Broadway                                                                                                                                                                                                                                                                       St. Paul’s
                                                                                                                        West                          North                                                Holland                     Queensway              Marble                              Tottenham                    Holborn                                                                      East                                         Langdon Park
                                                                                                                                                                                                                                                                                                                                                                                                                             Whitechapel

 6 5 4                                                              3                                                                                                                   2                                                                1
                                                                                                                        Acton                         Acton                                                 Park                                               Arch                               Court Road                                                 Bank
                                                                                                                                                                Wood Lane                                                                                                                                             Covent Garden                                                     Aldgate                                                                                           Canning
                                                                                                                                                                                                                                                                                                                                                                                                                                                         All Saints                       Town
                                                                                                                                                                                                                                  High Street                                                                                                                                                                                Shadwell                                                                   Royal
                                                                                                                                                                                                                                                                                  Green Park                      Leicester Square                                                                                                        Westferry         Blackwall                                  Victoria
                                                                                                                    Acton Central                                                                                                 Kensington
                                                                                                                                                        Shepherd’s Bush                                                                                                                                                                                                                                                                                                                                                        Custom House for ExCeL
                                                                         Ealing Common                                                                          Market                                                                        Hyde Park Corner                           Piccadilly                                      Cannon Street
                                                                                                                                                                                        Kensington                                                                                          Circus                                                                                                                              Limehouse              Poplar            East
                                                                                                                       South Acton                                                       (Olympia)                                                                                                                                                                   Monument         Tower                                                                                                                    Emirates            Prince Regent
                                                                                                                                                                                                                                             Knightsbridge                                                                        Mansion House                                         Hill                                                                            India
                                                                                                                                                         Goldhawk Road                                                                                                                                                                                                                                 Tower                                                                                                   Royal Docks
                                                                                                                                                                                                                                                                                                      Charing
                                                                                                                                                                                                                                                                                                                                                                                Fenchurch Street
                                                                                                                                                                                                                                                                                                                                                                                                                             Wapping                     West                                                                          Royal Albert
                                                                                                                                                                                                                                                                                                                                   Blackfriars                                                         Gateway                                           India Quay
                                                                                                                                                                                           Barons                                Gloucester                                                            Cross
                                                                                                             Acton Town                                   Hammersmith                      Court                                    Road                                        St. James’s                                                                                      River Thames                                                                                                                      West
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Silvertown               Beckton Park
                                                                         South Ealing                                                                                                                                                                                Victoria       Park                                  Temple
                                                                                                                                                                                                                                                                                                                                                                                                       Rotherhithe
                                                                                                                                                                                                                                                                                                                                                                                                                                    Canary Wharf                                                                                                Cyprus
                                                                   Northfields                               Chiswick             Turnham Stamford Ravenscourt                                  West                                                          Sloane                 Westminster                                                                                                                                                                                   Emirates
                                                                                                                                                                                                                     Earl’s                 South                                                                     Embankment                                                                             Canada                                                 North
                                                                                                               Park                Green    Brook     Park                                Kensington                                      Kensington          Square                                                                                                   London          Bermondsey                                                                                  Greenwich
                                                       Boston Manor                                                                                                                                                  Court                                                                                                                                             Bridge                                 Water                                             Greenwich                             Pontoon Dock
                                                                                                                                                                                                                                                                                                                                                                                                                                    Heron Quays                                    Peninsula
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Gallions
                                                                                                                                                                                 West Brompton                                                                                                                                                                                                                                                                                                                                              Reach

                                                                                                                                                                                             2
                                                        Osterley                                                                                                                                                                                                                                Waterloo                                                                                                                                                                                                           London
                                                                                                                                                                                                                                                                                                                                                                                                                                        South Quay

                                                                                                                                                                                                                                                                                                                                                                                                                                                              2
                                                                                                                                                                                                                                                                                                                                                                                                      Surrey Quays                                                                                             City Airport                     Beckton
                                                                                                                                  Gunnersbury
                                                                                                                                                                                                                                                                                                                                                                                                                                    Crossharbour                                                                     King George V
                                                                   Hounslow East                                                                                                                                                                                                                                        Southwark

                                                                                                                                                                                                                                                                                                1
                                                                                                                                                                                   Fulham Broadway                                                                   Pimlico
                              Hounslow

                                                                                                                                                         3
                                                                                                                                  Kew Gardens                                                                                                                                                                                                                                                                                            Mudchute
                                  West                    Hounslow Central                                                                                                                                                              Imperial
                                                                                                                                                                                         Parsons Green
                                                                                                                                                                                                                                        Wharf                                                                        Lambeth                                                                                                      Island Gardens
                 Hatton Cross                                                                                                                                                                                                                                                                                                             Borough
                                                                                                                                   Richmond                                                                                                                                                                          North

                                                                                                                            4
                                                                                                                                                                                          Putney Bridge

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               3
        Heathrow
   Terminals 1, 2, 3                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Woolwich
                                                                                                                                                                                                                                                                                                                                                                                                                                                         Cutty Sark for                                                                           Arsenal
                                                                                                                                                                                             East Putney                                                                                                                                                                                                                                                 Maritime Greenwich

                                                                                                                                                                                                                                                                                                2
                                        Heathrow                                                                                                                                                                                                                       Vauxhall                                                                                     Queens Road
                                                                                                                                                                                                                                                                                                                            Elephant & Castle                          Peckham
                                        Terminal 4                                                                                                                                           Southfields                                                                                                                                                                                                                                                 Greenwich

                                                                               5
                                                                                                                                                                                                                                                                                                                                                                                                     New Cross                New Cross
                                                                                                                                                                                                                                             Clapham                                                                                                                                                 Gate
                                                                                                                                                                                                                                             Junction

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           4
                                                                                                                                                                                     Wimbledon Park                                                                                                                                                                                                                                                      Deptford Bridge
             Heathrow Terminal 5                                                                                                                                                                                                                                     Wandsworth                       Oval      Kennington
                                                                                                                                                                                                                                                                        Road                                                                          Peckham Rye                                    Brockley
                                                                                                                                                                                             Wimbledon                                                                                                                                                                                                                                                   Elverson Road
                                                                                                                                                                                                                                                                                                         Stockwell                                                                                   Honor Oak Park
                                                                                                                                                                                                                                                                     Clapham High Street
                 Bakerloo                                Metropolitan           Moor Park Station in both fare zones                                      Bank/Waterloo Waterloo & City line open between Bank and Waterloo                                                                                                                                                                                                                              Lewisham
                                                                                                                                                                                                                                                                                                                                 Denmark Hill
                                                                                                                                                          0621-0030 Mondays to Fridays and 0802-0030 Saturdays. Between Waterloo                                                                                                                                                                     Forest Hill
                 Central                                 Northern                               Interchange stations                                                                                                                                                      Clapham North
                                                                                                                                                          and Bank 0615-0030 Mondays to Fridays and 0800-0030 Saturdays.
                 Circle                                                                         Step-free access from street to train                     Closed Sundays and public holidays.
                                                         Piccadilly                                                                                                                                                                                                Clapham Common                                                                                                                    Sydenham
                 District                                                                                                                                 Camden Town Open Sundays 1300-1730 for interchange and exit only.                                                                                          Brixton
                                                                                                Step-free access from street to platform
                 District open                           Victoria                                                                                         Covent Garden Exit only from late February until early November 2015.                                 Clapham South
                 weekends,                                                                      National Rail                                             Also, on Saturdays and Sundays, westbound trains will not stop.                                                                                                                                                                            Penge West
                 public holidays                         Waterloo & City                                                                                  Please use Leicester Square instead.                                                                       Balham
                                                                                                Airport

                                                                                                                                                                                                                                                                                                3
                 and some
                 Olympia events                          DLR                                                                                              Emirates Air Line Emirates Greenwich Peninsula and Emirates Royal Docks                                                                                                                                                                    Anerley
                                                                                                Emirates Air Line                                         For full information about operating times and fares please visit tfl.gov.uk/emiratesairline
                 Hammersmith
                 & City                                  London Overground                      Riverboat services                                        Hounslow West Step-free access for manual wheelchairs only.                                                      Tooting Bec                                                                         Crystal Palace                        Norwood Junction
                 Jubilee                                 Emirates Air Line                      Tramlink                                                  Stanmore Step-free access via a steep ramp.
                                                                                                                                                                                                                                                                       Tooting Broadway
                                                                                                                                                          Tottenham Court Road Central line trains will not stop at this station                                                                                                                                                                     West Croydon
                                                                                                                                                          from early January until early December 2015.
                                                                                                                                                                                                                                                                   Colliers Wood
                                                                                                                                                          Turnham Green Served by Piccadilly line trains until 0650 Mondays
                                                                                                                                                          to Saturdays, 0745 Sundays and after 2230 every evening.

                                                                                                                                                                                                                                                                                                4
                                                                                                                                                                                                                                                             South Wimbledon

                                                                                                                                                                                                                                                                                                                                                                                              5
                                                                                                                                                          At other times use District line.
                                                                                                                                                          West Ham Until late February 2015 step-free access will only                                    Morden
                                                                                                                                                          be to the DLR and c2c.
       Transport for London                                                                                                                               West India Quay Not served by DLR trains from Bank towards
     This diagram is an evolution of the original design conceived in 1931 by Harry Beck · Correct at time of going to print · Poster December 2014       Lewisham at certain times.

Source: TfL website, retrieved February 27, 2015
Amsterdam, North Holland, The Netherlands

Regional Characteristics
•   Population – 2,332,773 (2014, metropolitan region)
•   GDP: US$322.3 billion (includes Rotterdam and other nearby cities)
•   GVB is the local service provider serving Amsterdam and adjacent suburbs
•   NS is the primary national rail provider, serving most cities and towns in the Netherlands
•   Other service providers serve satellite towns throughout North Holland

Types of Transit
•   Rapid transit, and local
    transit are fully integrated
    within Amsterdam area,
    generally serving their own
                                  Regional Rail          Rapid transit         Suburban rail        Local transit
    corridors
                                  (all-day/peak)
•   Regional rail is part of the
    national rail network; some
    lines operate similar to
    suburban rail
•   Regional rail operates as    Separated ROW       Reserved Separated         Separated        Mixed     Reserved
    a separate network with                            lane     ROW               ROW            traffic     lane
    some connections to rapid
    transit and local transit

Approach to Fares
•   Regional and suburban rail:
        - Station distances converted to “price units” and fares based on total price units incurred
•   Rapid transit and local transit:
        - Fare structure depends on fare product used
        - Single trips calculated using a base fare plus distance travelled fare
        - Multi-operator fare products use sub-municipal fare zones spanning the entire province of
          North Holland
        - Single-operator fare products cover entire service provider area
•   No Peak or Time-of-Day Pricing
•   Fare zones are roughly equal-sized, approximately 5 km in each direction
•   Fare zones are sub-municipal, with approximately 4 zones for Amsterdam and 1 or 2 zones for other
    towns
•   Fare zones boundaries often use barriers separating neighbourhoods or districts, such as
    watercourses, highways, and green corridors

How do customers pay?
•   Single-operator fare products available covering all services by that service provider
        - GVB products cover all of Amsterdam and adjacent suburbs
•   Multi-operator products (excluding regional rail) available using fare zones
        - Customer chooses central zone and “star value”, representing the number of zones from the
          central zone
•   Single-trip travel uses base fare plus km-based fare deducted from balance
•   Zone-based product prices are consistent across region (e.g., two-zone products cost the same
    regardless of zones)
•   OV-chipkaart is an electronic fare card used across the Netherlands and is the only form of ticketing used

How do customers transfer?
•   Transfer on GVB within 35 minutes considered as a continuous trip
•   Transfers valid between GVB and surrounding local providers for some fare products
•   No reduction in fare for transfers between NS and GVB
Map of Amsterdam metro and trams (left) and map of North Holland fare zones (right):
                                                   Zonekaart Randstad Noord
                                                   Zone Abonnement

Source: GVB website, retrieved February 27, 2015
Hamburg, Germany

Regional Characteristics
•   Population – ~5,000,000 (2012, metropolitan region)
•   GDP: US$157 billion
•   HVV is an association of 30+affiliated transport operators covering the entire Hamburg area
•   DB Bahn AG operates regional rail services and also provides regional and intercity services
    throughout Germany

Types of Transit
•   Regional rail connects
    with suburban rail at
    many stations               Regional Rail          Rapid transit        Suburban rail           Local transit
                                (all-day/peak)
•   Suburban rail fully
    integrated with rapid
    transit, which is
    integrated with local
    transit; functions as      Separated ROW       Reserved Separated         Separated          Mixed     Reserved
    one system                                       lane     ROW               ROW              traffic     lane

Approach to Fares
•   Complex “ring” fare structure
•   Hamburg and surrounding suburbs and rural areas are allocated into five fare rings (A-E)
•   Each ring of zones divided in up to 20 segments per ring
•   Fare products based on either rings or zones
•   Some fare products offer reduced-fare travel after 9 AM; other fare products exclude both AM and PM
    peak periods
•   Rings of zones are divided roughly equal
•   Ring size of fare zones increases away from the financial district, but are ~10 km in radius downtown

How do customers pay?
•   Single and day tickets: Apply to one or more specific fare rings or Greater Hamburg Area
•   Weekly / monthly / annual tickets: Apply to unlimited trips within Greater Hamburg Area and/or
    selected zones
•   Product prices are consistent across region outside of Greater Hamburg Area
•   Less-expensive short-journey tickets available within Greater Hamburg Area
•   No electronic fare card used

How do customers transfer?
•   Single tickets valid for one trip only
•   One-day tickets available and best fare if making 2 trips (transfers considered two trips)
Map of regional rail, S-Bahn, A-Bahn, U-Bahn, and HVV fare zones:
                                                                                                                                                                                                                                                                     Richtung
                                                                                                                                                                                                                                                                    Neumünster
                                                                                                                                                                                                                                                                                                                              Groß
                                                                                                                                                                                                                                                                                                                            Kummerfeld
                                                                                                                                                                                                                                                                                                                                                                                                                    Bornhöved
                                                                                                                                                                                                                                                                                                                                                                                                                                                      Schmalensee
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Tarifplan
 Zeichenerklärung / Key to signs
                                                                                                                                                                                                                                                                                                                      903                                                                             913                                                                                                                             Fare Zone Plan
                                                                                                                                                                                                                                                                  Richtung                   Klein-
                                                                                                                                                                                                                                                                                                                                                                                      Trappenkamp
                   Bezeichnung der Tarifringe                                                                                                                                                                                                                    Neumünster                kummerfeld
    C              Description of fare rings                                                                                                                                                                                                                        A1
                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Schlamersdorf

                                                                                                                                                                                                                                                                                                                                                                           Rickling
                                                                                                                                                                                                                                   Brokenlande
                                                                                                                                                                                                                                                                    Boostedt                                                                                                                                                                                             904
                   Nr. der Tarifzone
  204              Number of fare zones                                                                                                                                                                                                                                 Großenaspe
                                                                                                                                                                                                                                                                                                                             823
                                                                                                                                                                                                                                                                                                                                                                                   RB
                                                                                                                                                                                                                                                                                                                                                                                      82
                                                                                                                                                                                                                                                                                                                                                                                              Wahlstedt                                 Klein Rönnau
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Warder
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Mönkhagen
                                                                                                                                                                                                                              803                                        Wiemersdorf             Eekholt                                                                                                                           804                                                       Strenglin
                                                                                                                                                                                                                                                                                                                                                                                                          Fahrenkrug
                   Tarifzonengrenzen                                                                                                         Richtung                                                                                                                                                                                                                                                                                                                                                 914
                   Fare zone boundaries                                                                                                     Neumünster/
                                                                                                                                                Kiel                                                                           Armstedt
                                                                                                                                                                                                                                                                           Bad Bramstedt                                     813         Wittenborn                                                              Bad Segeberg              Weede                                        Goldenbek                                              Zarpen
                                                                                                                                                                                                                                                                            Bad Bramstedt                   Hartenholm                                                                                  Mözen
                                                                                                                                                                                                                                                                               Kurhaus
                   Tarifzonengrenze und Grenze                                                                                                                                                 Mönkloh                                                                        Lentföhrden                                                                             Todesfelde
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Strukdorf                                                                                                                    Richtung
                   des Großbereichs Hamburg (Ringe AB)                                                                                                                                                                                                                                            703                                                                                              714                                              Altengörs
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          RE 8
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   RE 80                Lübeck
                                                                                                                                                                      Dauenhof                                                                                                                           Struvenhütten                                                                             Leezen
                   Fare zone boundary and boundary of                                                                                                                                                                                                                             Nützen                                                                                                                                                   724                                                                                          805                                             Hamberge
                   Greater Hamburg Area (fare rings AB)                                                                                                                       702                                                                              dodenhof                                                                                                    Seth
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Wakendorf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Reinfeld                                           Groß
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Grönau
                                                                                                                                                      71
                                                                                                                                                                                                                                                           Holstentherme                                   614                                                              704                              Sülfeld                                                                    Fresenburg
                                                                                                                                                   RB                          Lutzhorn                                               614/703                Kaltenkirchen           A2                     Kisdorf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        915

             }
                                                                                                                                                                                                                                                                                                                                Sievershütten                                                                                                                                                RB
                                                                                                                                              70                                                                                                          Kaltenkirchen Süd                                                                                                                                                                                                                     82
                   Schnellbahnverkehr                                                                                                    RE                                                                                                                                                                                                                                                                                                                                                                                                                        Wesenberg
                                                                                                                                                                                                                                                                                                                                                                                                                                                                Grabau
                                                                                                                                     7                                                            Langeln                                                                                                                                                                               Itzstedt                                                                              705                          81     Bad Oldesloe
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Kronsforde
                   Rapid Transit Rail (U/S/A-Bahn)
                                                                                                                                   RE

                                                                                                                                                                                          Barmstedt
                                                                                                                                                                                                                                                                                      Henstedt-Ulzburg
                                                                                                                                                                                                                                                                                                                      604      Wakendorf II
                                                                                                                                                                                                                                                                                                                                                                                                                                   Bargfeld-
                                                                                                                                                                                                                                                                                                                                                                                                                                    Stegen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      RB                                                      Barnitz                                    825
                                                                                                                          Horst                                                                                                         Alveslohe                       Ulzburg Süd                                                                                                    Nahe                                                                                                      80
                                                                                                                                         Sparrieshoop                           Barmstedt                                                                                                  A3                                                                                                                                                                                               RE
                   Regionalverkehr                                                                                                                                            Brunnenstraße                                                                                                                                                                                                                                                       605                              RE
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        8
                                                                                                                                                                                                              613                                                   Meeschensee

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               RE
                                                                         Richtung          RE                                                                                                                                                                                                                                                                                         Kayhude                                                           Elmenhorst                                                                   Lasbek

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                83
                                                                                                                                                                                                                                                                                                                                      Wilstedt
                   Regional Rail                                         Itzehoe/
                                                                                                6R
                                                                                                   B                                                                                                     Hemdingen
                                                                                                                                                                                                                                                                      Haslohfurth
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Kupfermühle                                                                                                                           815
                                                                          Husum
                                                                                                       61
                                                                                                            RB
                                                                                                                 71
                                                                                                                              Langenmoor                                               Voßloch                                       Tanneneck                     Quickborner Str.
                                                                                                                                                                                                                                                                                                                                              Tangstedt                                       504                                                                                                                                                                                           725
                                                                                                                             602
                                                                                                                                                                                   Bokholt                                           Ellerau          503            Friedrichsgabe                                                                                                                                                                                        Bargteheide                                                                                                       Kastorf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Berkenthin

                   Geltungsraum des                                                                                                                                                  603                                             Quickborn
                                                                                                                                                                                                                                                                       Moorbekhalle
                                                                                                                                                                                                                                                                   Norderstedt Mitte
                                                                                                                                                                                                                                                                                                   A2
                                                                                                                                                                                                                                                                                                   U1
                                                                                                                                                                                                                                                                                                                                                                                                                                                 Timmer-
                                                                                                                                                                                                                                                                                                                                                                                                                                                   horn
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         705/715                                                                         Ratzeburg
                                                                                                                                            A3
                   Area of                                                                                              Elmshorn
                                                                                                                                                                                                                                     Quickborn Süd                                                                                                                                                                                                                 Gartenholz                                                                                                                                                                                  916
                                                                                                                                               RE
                                                                                                                                                                                                                                                                                    Richtweg
                                                                                                                                                                                                                                                                                                                                                                                   404                           Ohlstedt          U1
                                                                                                                                                                                                                                                                                                                                                                                                                                                      505                                             605/615
                                                                                                                                                  6
                                                                                                                                               RE RE 7
                                                                                                                                                                                                        Borstel-                      Hasloh                  403                          Garstedt                                                                                                                                 Ammersbek                                              Hammoor
                                                                                                                                                  70    R      Ellerhoop                              Hohenraden                                                                                                                                                                                                Hoisbüttel                                         Ahrensburg
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Großhansdorf                                                                                        715
                                                                                                                                                     RB B 61 Tornesch
                                                                                                                                                       71                                         502                                                                                        Ochsenzoll
                                                                                                                                                                                                                                                                                                                                                                                            S1                  Buckhorn                 Buchen-                                             U1                                                        Mollhagen                    Klinkrade                                            906                          Mustin
                                                                                                  Seester-                                                                                Kummer-                                                                                              Kiwittsmoor                                                                                                                                kamp           West       Ost
                                                                                                   mühe                                                                                     feld                Tangstedt                                                  303                                                             304                                              S 11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Kiekut
                                                                                                                                                                                     Prisdorf                                        Bönningstedt
                                                                                                                                                                                                                                                                                              Langenhorn Nord                                                                              Poppenbüttel         Volksdorf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Schmalenbeck
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Hoisdorf                615
                   Hamburg                                                                                                                     Heidgraben                                                     402     Ellerbek                                                                     Langenhorn Markt                                                               Wellingsbüttel              Meiendorfer
                                                                                                                                                                                                                                                                                                                                                                                                                 Weg                                                                                                                                                                                              765
                                                                                                                                                                                                 S3                                                                                                    S 1 Fuhlsb. Nord
                                                                                                                                                                                                                                                     U2         Niendorf Nord
                                                                                                                                                                                                                                                                                     203                                                                                       Hoheneichen                                                                                                                                 Oetjendorf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       745

                                                                                                                                                                                                                                                                                                                                                                                                                                                            RE 80
                                                                                                                                                                                                                                                                                                                                                                                                                                                            RB 81
                                                                                                                                                                                                      Pinneberg                                                                                               Fuhlsbüttel                                                                                                          Berne                                                    Siek                                                                                                                  Nusse
                                                                                                                                                                                                                                     Burgwedel                                                  Hamburg
                   Geltungsraum des                                                                                                                                                                       Thesdorf
                                                                                                                                                                                                                                                                Schippelsweg
                                                                                                                                                                                                                                                                                                 Airport       Klein Borstel                                                Kornweg
                                                                                                                                                                                                                                                                                                                                                                                                      204                                                                                                                                                                                  735     Ritzerau                                                                      926
                                                                                                                                                                                                                                                                Joachim-Mähl-Str.                                                                                                                                                  Farmsen                                                                                                                                645            Sandes-

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       E
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                   Area of                                                                                                                                                                                    Halstenbek

                                                                                                                                                                                                                                                                                                                                                                                                                                                            RE 8
                                                                                            Neuendeich
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                                                                                                                                                                                                                                                                                                                                                                                                                                               305                  405                                                                                                    Linau          neben
                                                                                                                                        Appen                                                                         302                                       Hagendeel                     103                    Alsterdorf                                                   Rübenkamp
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Grönwohld                                                                   816
                                                                                                                                                                                                                                                                                                                                                                                                                       Wandsbek-

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             D
                                                                                                                                                                                                                                                                Hagenbecks Tierpark                         Lattenkamp               103/105                                          Alte Wöhr                                                                                                                                     Großensee                                                                                                          Mölln                   Sterley
                                                                                                                                                                                                                                     Hörgensweg                                                                                                                                                                        Gartenstadt                                                                                Braak
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                                                                                                                                                                                                                                                                                                                                                                                                                                                      Rahlstedt
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Stapelfeld                                             625                  635                                         755

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                                                                                                                                                                                                                                     Eidelstedt
                                                                                                                                                                                                                                                           101/103                                                                                                                                                                                                                                              515                                                        635/655

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                                                                                                                                                                                                                                                                                                                                                                                                                              Wandsbek

                                                                                                                                                                                                                                                                                                                                                 tr.
                                                                                                                                                                                                                                                               Emilienstr.                                                                                                                                                                                                                                                                                                       felde
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                B
                                                                                                                                                                                                                      Eidelstedt                                 Christus-                    Kelling-                                                                                     U3
                                                                                                                                                                                                                                             Stellingen           kirche                   husenstraße
                                                                                                                                                                                                                                                                                                                                                                                   Dehnhaide
                                                                                                                                                                                                                                                                                                                                                                                                       Friedrichs-
                                                                                                                                                                                                                                                                                                                                                                                                          berg
                                                                                                                                                                                                                                                                                                                                                                                                                                               205                                                    Großbereich
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Breiten-   806                         836
                                                                                                                          Heist
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                                                                                                                                                                                                                                                 Langenfelde                  Hoheluft-      Klosterstern                                                                                                                                                                                              Hamburg                                                                                                                         felde                                 Gudow
                                                                                                                                                                                                                                                     Diebsteich                brücke                                                                                                                          Wandsbeker Wandsbek                                                                          (Ringe AB)

                                                                                                                                                                                                                                                                                                                                                                                                                                           A
                                                                                                                                                                                                                                                                                                    Alster                                                                         Hamburger         Ritter-     Chauss.
                                                                                                                                                                                                                                                              Schlump                                                                                                                Straße                                                                           Barsbüttel
                                                                                                                                                                                                                                                                                                                                                                                                      Str.
                                                                                                             601                                                   501              401            301                201                                               Stern- Dammtor
                                                                                                                                                                                                                                                                                            Hallerstraße
                                                                                                                                                                                                                                                                                                                                000                                                                                   Hasselbrook                                                                                                               625/655                          655                       746
                                                                                                                                                                                                                                                                       schanze                                                                                                   Mundsburg
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                                                                                                                                                                     S1                               S 11                                              Holstenstr.              Messe-                          Stephansplatz                                                                                                                                                                                                                                                     horst

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                                                                                                                                                                                                                                                                                   Rödingsmarkt Meßberg U 4 Stein-                                                           Hammer-                                                                            U 2 mannsberg                                                                                                                 Schwarzenbek
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                S 21                     RE 1 RB 11                                   Müssen
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                                                                                                                                                                                                                                                                                     Baumwall quartier Universität
                                                                                                                                                                                                                                                                                                                                                                                                                                     206                   306                406                               506                               Aumühle
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                                                                                                                                                                                                                                                                                                                                              RE 3 RE 4 RE 5 RB 31 RB 41
 Itzwörden                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 S2                                                 Dassendorf                                                                                               Richtung
                                                                                                                                                                                                                                                                                                                    108

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     RE 83
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Rostock
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                                                                                                                      Grünendeich                                                                                                                                                                                                                                                                                           RE
                                                                                      Assel
                                                                                                                                                                                                                   309                       209                                                                                                                                                                               1      Moorfleet                      möhe                                                                               606             Hamwarde
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                                                                                                                                                                                                                                                                                                                                                                                                                                                        Mittlerer                  Nettelnburg
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Börnsen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Kollow         716
                                                                                                                        Twielenfleth
                                                                                       909                                                                                            409                                                                                                                           208                                                                                                                                 Landweg                                                                     Escheburg                                                                Gülzow
                                                                                                                            Steinkirchen
                                                                                                                                                                                                                                                                                                                                                                                                                               307
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                                                                                                                                     kirchen                                                                                                                               RE 5
                                                                                                                                                                                                                                      S 31                                                                                                                                                                                                                                                                                                                 Geesthacht
                                                                                                                  Agathen-                                                                                                   Neugraben                                                                                                                                        Harburg                                                      407                                                                                                                                                                                                                   * Ring E. HVV-Tarif
                              Großen-
                              wörden
                                                                                                       S3           burg               729                                                                                                               Neu-                                                                                                                                                                                                                                                                                                                                                                                                    gilt nur für Zeitkarten.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 HVV-Ergänzungs-,
                                                                                           Stade
                                                                                                                                                                          609                          Rübke                                          wiedenthal             318                             Heimfeld          Harburg
                                                                                                                                                                                                                                                                                                                                                    308                                                                                                                                                                        Marschacht                                                                                                                        Einzel-, Tages- und
                                                                                                   809
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                                                                                                                                            Dollern
                                                                                                                                                           Neuen-                Estebrügge                    Neu
                                                                                                                                                                                                                                   Fischbek                                                                                                                                                                                                             507                                                                                       Tespe              e                                              616
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 ungültig.

                                                                                                Wiepen-                                                    kirchen                                           Wulmstorf                                                                                                                                                                          Meckelfeld
                                                                                                                                                                                                                                                                                                                        RE 4 RB 41                                                                                                                                                                                                                         Artlenburg
                                                                                                                                                                                                                                                                                            Hittfeld
                           RE 5
                                            Himmel-                  909                        kathen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      e
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Schnakenbek
     Richtung                               pforten
                                                                                                                                                                                                                                       418                                                 Rosen-                Seevetal             408                                                            Maschen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Elb
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Hohnstorf                                                                         937*
                                                                                                                                                                                                                                                                                                         RB 41

                                                            Düden-                                                                                                                                                                                                                         garten
     Cuxhaven                                               büttel                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Amt
                                                                                                                                                                                                                                                                                                                                                                                                       Stelle                                                                                                         Barum
                                                                                                                                                                  Horneburg                                                           Rade                                             Klecken                                                                                                                                                                                                                                                                                                                                      Lauenburg                    Neuhaus
                                           919                                                                                                                                                                                                                                                                                                                                                              Ashausen
                                                                                                                                                                                                         5

                                                                        Heinbockel
                                                                                                                                                                                                      RE

                                                                                                                                  Deinste                                                                                                                                                                                                                                                                                                               Drage                                                                                                                      Hittbergen
                                                                                                       Fredenbeck                                                                                                                                                                                                                                                                                                                                                                                                                         Brietlingen                717                                            Bleckede
                                                                                                                                                             719    RE
                                                                                                                                                                       5
                                                                                                                                                                                                                                                                                                                  Harmstorf                                                                                                                                                                           727                                                                                                                                                Darchau
                                                                        Hagenah                                                                                                                                                                                                                                    618                                                                                                                                                                                                                                     Echem
                                                                                                                                                                                                                                                                                                                                                                                                       RE 3

                                                Oldendorf                                                                                           Bliedersdorf                                                                                                                                                                    Marxen                                                                                                                            Handorf
                            Gräpel                                                                                                                     Nottensdorf                                                             628                                                    608                                                                                                                                                                                                                                                                                Lüdersburg
                                                                                            Mulsum                                                                                                                                                                                                                                                                                                                                                                                          Wittorf                                                                                                           907
                                                                                                                                                                                                                                                                                                 RE 4

                                       Estorf                                                                                                                    Neukloster                                                                                                                                       Jesteburg          Brackel                                                                                                                                                                                                                                                                                                       Neu
                                                                                                                                                                                            Buxtehude                                                                                                                                                                                                                                                                       Radbruch
                                                                                      819                                                                                      709                                                                                                                                                                                            Wulfsen                                       707             Rottorf                                                                   Adendorf                                                                                                                   Darchau
                                                                                                                             749/                                                                                        Moisburg
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             927
                                                                                                                             759                                                                                                                                                                                                                                                      607
                                                                                                                                                                                          33

                                                                                                                                                                                                                                              Wenzen-                             Buchholz                                    Asendorf                                                                                  Winsen                                                                                   807           83
                                                                                                                                                                                      RB

                                                                        Groß                                                                                                                                                                                                                               Suerhop                                                                     Garstedt                                           B 31
                                                                                                                                                    Harsefeld                                                                                  dorf                                                                                                                                                                                RE 3 R                                                        Bardowick                RE                     Rullstorf                                                                     Toster-
                                                                        Aspe      Brest-                                                                                                                                 Hollen-                                                                                                                                                                                                                                                                                                                                                                                                glope
                                                                                  Aspe                                                                                                                                                                                                                     Holm-                                                                                Vierhöfen
                                                                                                                                                                                                                          stedt
                                                                                           759                                                                                    Apensen
                                                                                                                                                                                                             Reges-
                                                                                                                                                                                                             bostel
                                                                                                                                                                                                                                                                Sprötze
                                                                                                                                                                                                                                                                                   708                   Seppensen                                                                                                                                                        Reppen-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                           stedt                                                    Scharne-     817
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Neetze
                                                      Kutenholz                                                                                                                                                                                                                                                                                                                                                                                                                                                 Lüneburg              beck
                                                                                                                                                                                                                                                               Trelde                                                                                                         Garlstorf                                             Kirch-                                                                                                                                                   Thomasburg
                                                                           Brest
                                                                33
                                                                                                            Bargstedt
                                                                                                                                               749                   Rusch-                              Halves-
                                                                                                                                                                                                         bostel
                                                                                                                                                                                                                                                                                                                                   Hanstedt                                                Salzhausen                              gellersen                                                                                                                    Sülbeck                                                        917
                                                             RB                                                                                                      wedel                                                                           Kakenstorf                        Büsen-                                                                                          617                         Wester-
                                                                                                                                                                                                                                                                                                                                                                                                                  gellersen                           747                                                                                                                     827                                    Dahlem
                                                                                                                                                                       Beckdorf                                                                                            718         bachtal
                                                                                                                                                                                                                                                                                                                                                                                           Eyendorf

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 RB
                                                     Richtung                                                                                                                                                                                                                                                                             Egestorf                                                                                                                                           RE                                                                                            Bavendorf                                              Leitstade
                                                                                                                                                                                                                                                                                                                                                                                                                    737

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   32
                                                   Bremerhaven                                                                                                                                                                                                                                                        Undeloh                                                                                                                 Süder-                                             3
                                                                                                                                                                          739                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Hitzacker
                                                                                                                                                                                                                                                                                                 RB 38

                                                                                                                                                                                                                                                                                                                                                                                                                                             gellersen                                                                                                                                                                                                                RB
                                                                                                                                                                                                                                              Heidenau                                                                                                                                                                                                                                                                                                                                                 Dahlenburg Neetzen- Göhrde
                                                                                                                         Ahlerstedt                               Wiegersen                                                                                                                                                                                                                718                                                                                                                  Deutsch              Wendisch
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Evern
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Reinstorf                                                dorf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         32

                                                                                                                                                                                                                                                                         808                      Handeloh
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Evern
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   32                                                          957               Dannenberg Ost
                                                                                                        769
                                                                                                                                                                   Sauensiek
                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Embsen                                837                                                        RB
                                                                                                                                                                                                                                                Tostedt                                                                                  Evendorf
                                                                                                                                                                                                                                                                                                                                                                                                                 Oldendorf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Barendorf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     967
                                                                                                                                                                                                                                                                                                 Wintermoor                                                                            Soderstorf
                                                                                                                                                                                                                                                                  Otter
                                                                                                                                                                                                                                                                                                                            838*                                                                       857         Ameling-
                                                                                                                                                                                                                                                      RB 41

                                                                                                   Wangersen                                                                                                                                                                                     Schneverdingen                                                                                                     hausen                                                      Barnstedt                                                                    Vastorf
                                                                                                                                                                                                                                                                                                                                     * Ring E. HVV-Tarif
   Stand / Date of Issue : 14.12.2014                                                                                                                                                                                              Wistedt                    Königs-
                                                                                                                                                                                                                                                               moor
                                                                                                                                                                                                                                                                                                                                     gilt nur für Zeitkarten.                                                                                Betzen-
                                                                                                                                                                                                                                                                                                                                                                                                                                              dorf                    847                                        Richtung
                                                                                                                                                                                                                                                     RE 4

                                                                                                                                                                                                                                                                                                 Wolterdingen                        HVV-Ergänzungs-,                                                                                                                                                             Uelzen
  Grafik : www.bluemap.de © HVV                                                                                                                                                                                                        Richtung                                                 Soltau Nord                 918*     Einzel-, Tages- und
                                                                                                                                                                                                                                                                                                                                     Gruppenkarten sind
                                                                                                                                                                                                                                       Bremen                                Richtung           Soltau                               ungültig.
                                                                                                                                                                                                                                                                             Hannover

Source: HVV website, retrieved January 9, 2015
Rhine-Ruhr (Cologne/Bonn/Düsseldorf),
Germany
Regional Characteristics
•   Population – ~11,000,000 (full region)
•   GDP: US$465.2 billion
•   Region has several core cities (Cologne, Bonn, Düsseldorf, Essen, Duisberg) and numerous sur-
    rounding smaller cities and towns
•   VRR and VRS are associations of transport operators serving municipalities within the Rhine-Ruhr
    area: VRR covers the northern part of the region and serves most of the population, VRS covers the
    southern part of the region
•   DB Bahn AG operates regional rail services and also provides regional and intercity services
    throughout Germany

Types of Transit
•   Regional rail connects
    with suburban rail at many
    stations                     Regional Rail           Rapid transit         Suburban rail        Local transit
                                 (all-day/peak)
•   Suburban rail is the
    backbone of the regional
    structure, connecting
    the different cities in the
    region                      Separated ROW        Reserved Separated          Separated       Mixed     Reserved
•   Suburban rail fully                                lane     ROW                ROW           traffic     lane
    integrated with rapid
    transit in each city, which
    is integrated with local
    transit; functions as one
    network

Approach to Fares

•   VRR and VRS each have their own fare structures serving their geographic jurisdictions, though they
    are similar
•   Each fare structure divided into grid of zones
•   Both VRR and VRS fare products are both accepted where boundary overlaps
•   Some fare products offer reduced-fare travel after 9 AM
•   Both fare structures divided into zones based on municipal boundaries; some large municipalities are
    divided into multiple zones and some small municipalities are grouped into 1 zone
•   Zones are approximately 10-12 km in each direction
How do customers pay?
•   In both fare structures, fare products are tied to a specific zone and are grouped into five price levels
•   Lowest price level buys access to only 1 zone, increasing the price level buys access to an increasing
    radius from the home zone; highest price level buys access to entire VRR or VRS area
•   Prices are generally consistent across region, though one-zone products are tiered based on transit
    availability in that zone (zones for large cities cost more because they have more extensive transit
    networks)
•   Less-expensive short-journey tickets available for short trips
•   Paper/plastic tickets
•   No electronic fare card used, though tickets can be purchased and stored on phones

How do customers transfer?
•   Single tickets valid for one trip only with time-based transfers allowed (round trips not permitted)
•   Transfers unlimited for period products (within zones of validity)
•   Within VRR–VRS overlap, validity of fare products from one region extends into the other
Map of VRR regional rail and S-Bahn (top) and map of VRR fare zones (bottom):
          Schienen-Schnellverkehr 2015
          Weitere Linien finden Sie in den Linienplänen der örtlichen Verkehrsunternehmen und unter www.vrr.de.

                                                                                                                                                                                                                                                                                                                                            Coesfeld (Westf.)                           Münster (Westf.)
                                                                                                                                                                  Bocholt                                                         Borken (Westf.)

                                                                                                                                                                            Dingden
                                                                                                                                                                                                                                        Marbeck-Heiden                                                                                                Reken                                                Dülmen                                                                                                                                                                               Enschede (NL) Münster (Westf.)
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Coesfeld (Westf.)

                                                                                                                                                                                                                                                                                                                                                                                               RB42
                                                                                                                                                                                                                                                                          Rhade                                                                Lembeck

                                                                                                                                                                                                                                                                                                                                                                                               RE2
                                                                                                                                                                            Hamminkeln
                                                                                                                                                                                                                                                                                    Deuten                                                  Wulfen (Westf.)
                                  Rh

                                                                                                                                                                                                                                                                                                                                  45
                                                                                                                                                                                                                                                                                                               RE
                                    ein                                                                                                                                                Blumen-                                                                                                                                                                                                             Sythen                                                                                                                                                                                                                       Werne a. d. Lippe

                                                                                                                                                                                                                                                                                                                              RB
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Bork (Westf.)

                                                                                                                                                                                                                                                                                                                     14
                                                                                                      Millingen       Empel-         Haldern              Mehr-      Wesel

                                                                                                                                                                                                             RB32
                                                                                                                                                                                          kamp                                                                            Hervest-Dorsten
                                                                           Emmerich        Praest     (b. Rees)        Rees         (Rheinl.)             hoog      Feldmark
                                                                                  RE5                                                                                                     RE5                                                                                               Dorsten                                                            Marl Mitte Marl-
                                                                                                                                                                                                                                                                                                                                                                                       S9
                                                                                                                                                                                                                                                                                                                                                                                                           Haltern am See

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              RB51
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              RB50
                          Kleve                                                                                                                                                                                              Wesel                                                                                                                                                                                                                                                                                                                                                                                                                                                 Minden

                                                                                                                                                                                                                                                                                                                                                      S9
                                                                                  RB35                                                                                                   RB35                                                                                                                                                                             Hamm                                                                                                                                                                                                                                                                                                     Bielefeld

                                                                                                                                                                                                                                                                                                                    RB44

                                                                                                                                                                                                                                                                                                                    RB43
                                                                                                                                                                                                                                                                                                                    RE14
                                                                                                                                                                                                                                                                                                                                                       GE-Hassel                                           Marl-Sinsen                                                                                                                                                                                                                                                            Paderborn
                   RE10

                                                                                                                                                                      Friedrichsfeld (Nrh.)                                                                              Feldhausen                                                                                                                                                                                                                                                                                                                                                                                              Hamm (Westf.)
                                                                                                                                                                                                                                                                   (BOT) Freizeitpark                                                             GE-Buer Nord                                                                                                                                                                        RE3                                                                       Lünen Hbf
                          Bedburg-Hau                                                                                                                                          Voerde (Nrh.)
                                                                                                                                                                                                                                                               Gladbeck-Zweckel                                                    RB43
                                                                                                                                                                                                                                                                                                                                                                                                               Recklinghausen Hbf
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   DO-Nette/               DO-        DO-                                                                                                                                        Nordbögge
                                                                                                                                                                                  Dinslaken                                                                                                                                                 Gladbeck   GE-             GE-                                                                                            DO-Mengede                    Oestrich            Westerfilde Huckarde                                                                        Preußen
                                                                                                                                                                                                                                                                      Gladbeck West                                                            Ost   Buer Süd          Zoo                                                                                                                                                                                                                                                                                           E6 1

                                                                                                                                                                                                                                                                                                                                                                                                          S2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  S2                                                                                                                                              · R E1
                                                                                                                                                                                  OB-Holten                                                                                                                                                                                                                                                                                                                                                                                                                                                                     1 ·R
                          Goch                                                                                                                                                                                                                                                          BOT-Boy                                                                                                                                                                                                                                                                                                                                                               RE E3
                                                                                                                                                                                                                                                                                                                                                                                                               RE Süd
                                                                                                                                                                                                                                                                                                                                                                                                                                     Castrop-Rauxel                                                                                      RB43                                                                     DO-Derne                                      R
                                                                                                                                                                               OB-Sterkrade
                                                                                                                                                                                                                                                                                                                                    Bottrop                                                                                               Hbf                                                      DO-    DO-Lütgen- DO-                          DO-   DO-                                                                                                     Kamen

                                                                                                                                                                                                        RB33 · RB35
                          Weeze                                                     Xanten                                                                                                                                                                                                                                          Hbf                                                                                                                                                          Böving- dortmund Nord Marten
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 hausen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Rahm Huckarde
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Nord                                                 DO-Kirchderne

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            S2
                                                                                                                                                                          DU-                                                    OB-                                                                                                                Gelsenkirchen

                                                                                                                                                                                                                                                                                                                                                                                            RB43

                                                                                                                                                                                                                                                                                                                                                                                            RB42
                                                                                                                                                                                                                                                                           BOT-                                                                                                                                                                                                                                                                                                                                                                       Kamen-Methler

                                                                                                                                                                                                                                                                                                                                                                                            RE2
                                                                                 RB

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Castrop-Rauxel-Merklinde

                                                                                                                                                                                                        RE5

                                                                                                                                                                                                                                                                                                                             S9
                                                                                              Alpen                                                                   Obermeiderich                                          Osterfeld Süd                             Vonderort                                                     E-Alten-                                                                                                                                                                                                    DO-Wischlingen
                                                                                   31

                                                                                                                                                                                                                                                                                                                                                                                                                         S2
                                                                                                                                                                                                                                                                                                                                      essen         Hbf                                                                                                3
                                                                                                                                                                                                                                                                                                                                                                                                                                                     RE 2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Castrop-Rauxel Süd

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     RB43
                                                                                                                                                                                  RB36                                      RB44

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     RE3
                                                                                                                                                                                                                                                                                                                                                                                                                                                        S                  3                                                                                                                                                                DO-Kurl
                           Kevelaer                                                                                                                                                                                         RE3                                                                                                   RE3                                  RE2 · RE3                               RE3                                                     4
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               DO-        DO-     DO-                     DO-Marten                                                                                                                                                                                                         Münster (Westf.)
                                                                                                         Millingen (b. Rheinberg)           DU-Meiderich Ost                                                                                                                                                                                                                                                                                                        RB
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Hamm (Westf.)

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            S2
                                                                                                                                                                                                                             S2                                                                                              S2                                          S2                                     S2                                                       Lütgendortmund Somborn Germania                  Süd                                                                        RB50 · RB51
                                                                                                                                                                                                                                                                                                                                                                      RB42 · RB46
                                       Geldern                                                                                                                                                                              Oberhausen                                                          E-Dellwig                       E-      E-                                                                     RB43
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    S4                                                   1 · RE4 · RE6 · RE11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     RE1 · RE6                    DO-Scharnhorst
                                                                                                                                                                                              S2 · S3

                                                                                                                 Rheinberg (Rheinl.)                                DU-Meiderich Süd                                                                                                                                          Berge- Zoll-
                                                                                                                                                                                                                                                                                                                                                                               Wanne-                                   Herne                             HER-                                                                      RE                   S1 · S2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     RE3 · RE11

                                                                                                                                                                                                                                                                                                                                                                                                   RB46
                                                                                                                                                                                                                            Hbf                                                                                               borbeck verein
                                                                                                                                                                                                                                                                                                                                                                             Eickel Hbf
                                                                                                                                                                                                                                                                                                                                                                                                                                                         Börnig                                                                          S4                                                          Dortmund Hbf                                                                                                                                  Bönen

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               3
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            113
                                                                                                                                                                                                                                                                                                                                       Nord

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     S5
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     RB52 · RB53 · RB59
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   RE57
                                                 Nieukerk

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          REE
                                                                                                                                                               DU-Ruhrort                                                                                                                                                                                                                                                                                                                   RE1 · RE6 · RE11

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          S4
                                                                                                                        Moers                                                                                                                                                                                                                                                                                                                                                                                                                 DO-Dorst-                                                                                                                                                Unna
                                                                                                                                                                                                        RB33 · RB35

                                                                                                                                                                                                                                                                                      E-Dellwig Ost

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      · ·R
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      S1
                                                                                                                                                                                                         RE3 · RE5

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   E77
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                feld

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        RE4
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               DO-           DO-              DO-    DO- Wickede                          Unna

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                RRE
                                                          Aldekerk                                                                                                                                                                                                                      E-Gerschede                                                              GE-Rotthausen                                                                                                                                                                             DO                                                                                                                                                                      Hemmerde
                                                                                                                                  Trompet                                                                                                                                                                                                                                                                                                                                                          S1                                                     West                                              Stadthaus       Körne            Brackel    West     Massen                   West
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  DO-

                                                                                                                                                                                                                                                                                                                                                      RB42
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    S4                             S4                                                            S4                             RB59

                                                                                                                                                                                                                                                                                                                                                      RE2
                                                                                                                                                                                                                                                                                                E-Borbeck

                                                                                                                                                                                                                                                                                                                                                       S2
                                                                                                                                                                                                                                                                                                                                                                                                                                                                               DO-Kley DO-Oespel           DO                     Dorstfeld                                                                                                                                                                                                        Soest

                                                                                                                                                                                                                                                                                                                                                                                                                                                          RE1 · RE6 · RE11
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Universität                                                                              DO Möller- DO-       DO-Knapp-      DO-                              DO-      Unna-                                       Lünern
                                                                           Kempen                                                            Rumeln                                                                                                                                                                                                                                                                                                                                                                               Süd
                                                                                                                                                                      Rhe

                                                                                                                                                                                                                                                                                 E-Borbeck Süd                                                                   E-Kray Nord                                      BO-             BO-         BO-                                                                                                                                                brücke Körne West schaftskranken- Asseln                           Wickede Königsborn
                                                                           (Niederrhein)                                                                                                                                                                                                                                                                                                                        Riemke           Hamme        West

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      RB59
                                                                                                                                                                         in

                                                                                                                                                                                                                                                                                                                                                                                                                                                                               BO-Langendreer                                                                                                                            haus       Mitte
                                                                                                                                                                        Duisburg                                                                     Mülheim (Ruhr)

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          RB
                                                                                                                                           RB31

                                                                                                                                                                                                                                                                                                                             S9
                                                              RE10

                                                                                                                     KR-
                                                                                                                                                                                              S2

                                                                                                                                                                                                                                                                                                                                                                                                                                                                               BO-Langendreer West                                                     DO-    DO-                                                                                                                      Holzwickede

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           54
                                                                                                                                                                                                                            S3

                                                                                                                                                                                                                                                                                                                                                                                                                                                          RB46
                                                                                  KR-         KR-           KR- Hohenbudberg
                                                                                                                                                                             Hbf                                                                          Hbf                                                                                                    Essen Hbf            E-Kray

                                                                                                                                                                                                                                                                                                                        RE
                                                                                 Oppum        Linn       Uerdingen Chempark                                                                                                                                                                                                                                                            Süd                      Wattenscheid                                                                                                                         Kruckel Barop                                                                                                                                                                      Frömern

                                                                                                                                                                                                                                                                                                                                                                                                                                                          S1
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         RE57

                                                                                                                                                                                                                                                                                                                             14

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             RE7 · RE13
                           Krefeld Hbf
                                                                            RE11
                                                                            RB33
                                                                                                                                RE11
                                                                                                                                RB33
                                                                                                                                                                                  RE11
                                                                                                                                                                                  RB33
                                                                                                                                                                                                                             RE1 · RE2 · RE6 · RE11
                                                                                                                                                                                                                                     S3
                                                                                                                                                                                                                                                                                                        RE1 · RE2 · RE6 · RE11 · RE14
                                                                                                                                                                                                                                                                                                                             S3
                                                                                                                                                                                                                                                                                                                                                                 RB40
                                                                                                                                                                                                                                                                                                                                                                 RE1 · RE6 · RE11 · RE16
                                                                                                                                                                                                                                                                                                                                                                                                                                                   RB40
                                                                                                                                                                                                                                                                                                                                                                                                                                RE1 · RE6 · RE11 · RE16                         Bochum Hbf                                                                                                               RB53 · RB59
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             DO Signal Iduna Park                DO-Hörde              DO-Aplerbeck
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   RB59
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             DO-Sölde
                                                                            RE7 · 10                                                                 RB31                         RB31                                       S1      S1                                                                                     S1·S9                                S1·S3 · S9                               S1                                         S1                                                                           Witten-                                                                                                                                                                                          Fröndenberg

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              RB53
                                                                                                                                      Rhein-                 Rhein- DU-Hoch-                                                       MH   MH-                                                            E-Frohn- E-                                                    E-Steele         E-Steele            E-Eiberg      Wattenscheid- BO-                                                                                        Annen Nord                                                  DO-Tierpark                                                                                                                           Neuenrade

                                                                                                                                                                                                                                                                                                                                                                                                                                                            RB40
                                                                                                                                                                                                                                                                                                                                                                                                                                                            RE16
                                                      RE11
                                                      RB33

                                                                                                                                                                                              RE1 · RE2 · RE3 · RE5 · RE6
                                                                                                                                                                                                                       S1

                                                                                                                                                                                                            RB35 · RB37
                                                                                           RE

                                                                                                                                      hausen               hausen Ost feld Süd                                                   Styrum West                                                            hausen West                                                                         Ost                            Höntrop Ehrenfeld

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        RE4
                                                                                                                                                                                                                                                                                                                                                                                                     S3
                                                                                             7

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        S5
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              DO-Kirchhörde

                                                                                                                                                                                                                                                                                                                                                    S6

                                                                                                                                                                                                                                                                                                                                                                                 S9
                                                                                              ·R

                                                                                                                                                                                                                                                                                                                                                                                                   Ru
                                                                                                 E1

                                          Forsthaus                                                                                                                                                                                                                                                                                                                                                   hr              E-Horst
                                                                                                                                                                                                                                                                                                                                                         E-Süd
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Witten Hbf
                                                                                                     0

                                                                                                                                                                               DU-Schlenk                                                                                                                                                                                                                                                                                                                RE16                                                                                 DO-Löttringhausen                                       DO-Aplerbeck Süd
                                                                                                                                                                                                                                                                                                                                                                                       E-Überruhr
      Venlo (NL)                                                                                                                                                                                                                                                                                                                                                                                                              BO-Dahlhausen                                                              RB40
                                                                                                                                                                                                                                 DU-Wedau                                                                                                                E-Stadtwald                                                                                                                                                                                                                          Wittbräucke
                                                                                                                                                                             DU-Buchholz

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              RE57
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              RB53
                                                                                                                                                                                                                                                                                                                                                                                       E-Holthausen

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                RB40
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                RE16

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  S5
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 RE4
                                            Anrath                                                                                                                                                                                  DU-Bissingheim                                                                                                                                                                                  Hattingen (Ruhr)                                                                                                                                          Herdecke
                                                                                                                                                                                                                                                                                                                                                         E-Hügel

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           3
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         E1
                                                                                                                                                                                               RB35

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         HA-
            RE

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          RB52
                                                                                                                                                                                                                                  RB

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      ·R
                                                                                                                                                                                                                                                                                                                                                                                       E-Kupferdreh
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    Hagen Hbf

                                                                                                                                                                                                                                                                                                                                                                                                                                  S3
              13

                                                                                                                                                                        DU-Großenbaum                                                                DU-Entenfang                                            Ruhr                                                                                                                                                                                                                 Wetter (Ruhr)        Vorhalle
                                                                                                                                                                                                                                      37

                                                                                                                                                                                                                                                                                                                                                                                                                                          Hattingen (Ruhr) Mitte

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     7
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                RE
                                                                                                                                                                                                                                                                                                                                                         E-Werden                                                                                                                                                                                                   S5                                                     Schwerte (Ruhr)                                                              Kassel
          Kalden-
          kirchen                                                                                                                                                                                                                                                                                                                                                                      Velbert-Nierenhof                                                                                                                                                           RE4                               RE7 · RE13 · RE17                               RE17                   RE17 · RE57                 Winterberg
                                                                                                                                                                                  DU-Rahm                                                                                                                                                                Kettwig                                                                                                                                                                                                  RE16                               RB91                                                                                               Warburg
                 Breyell                                                                                                                                                                                                                    D Flughafen                                                                                                                                                                                                                                                                                                           RB40                               RE16                                                                       Ruhr
                                                                                                                                                                                                                                                                                                                                                                                            Velbert-Langenberg                                                                                                                                                      S8
                                                                                                                                                                                      D-Angermund                                                                                                                                                        Kettwig Stausee                                                                                                                                                                                                                                                                     Ergste
                          Boisheim                                                                                                                                                                                                    RE
                                                                                                                                                                                                                                                                                                D-Rath                              Ratingen                                                                                                                                                                                      HA-Wehringhausen                                                              Hohenlimburg                                    RB53                 Iserlohn
                                                                                                                  Meerbusch-Osterath

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             RB52
                                                                                                                                                                                                                                           1·                                                    Mitte                 D-Rath         Ost                                                          Velbert-Neviges                                                                                             Ruhr                  HA-Heubing
                                       Dülken                                                                                                                                                                                                   RE                                      S6
                                                                                                                                                                                                                                  S1

                                                                                                                                                                            D Flughafen                             S11                              2
                                                                                                                                                                                                                                                         ·R
                                                                                                                                                                                                                                                                                                                                                         Hösel                                                                                                                                                                                                                                                                                                     Letmathe
                                                                                                                                                                               Terminal                                                                                                                                                                                                                                                                                                                                       HA-Westerbauer

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               RB E16
                                                    RB33
                                                    RE13

                                                    RE11

                                                                                                                                                                                                                                                              E3                                                                                                                                                Velbert-Rosenhügel                                                                                                                                                                          HA-Oberhagen

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 R
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 91
                                                                                            Kaarster See
                                                                                                                                             RE7 · RE10

                                                                                                                                                                                                                        D-Unterrath                                ·R                                                                                          Mettmann

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          RE4 · RE7 · RE13
                                                                                                                                                                                                                                                                     E5                                                                                                                                                                                                                                                    Gevelsberg-Knapp
                                                                                                                                                                                                                                                                          ·R                                                                        ME-Zentrum Stadtwald                                                                                                                                                                                                                                          Dahl                                                        RB91
                                                                                                                S2

                                                                                                                                                                                                                           D-Derendorf                                                                                                                                                                                                                                                                                                                                                                                                                                                     Iserlohn
                                  Viersen                                                                                                                                                                                                                                      E6
                                                                                                                  8

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     S8
                                                                                                                                                                                                                                                                                                                                                                   S28                                                                                                                                                                                                                                                                                                        RE16
                                                                                                Kaarster Bahnhof                                                                                                                                 D-Zoo
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  Gevelsberg Hbf

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                RB E16
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Rummenohl
                                                                                                                                                                       Rhein

                                                                                                                                                                                                                                                                                                                                                                                                                        Wülfrath-Aprath

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  91
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  R
                                                                                                            Kaarst Mitte/                                                                                                                   D-Wehrhahn                                                                                                                                                                                                                                                                                                                                                                                                                          Altena (Westf.)
                                                                                                                                                                                                                                                                                                                                                         ME-Neanderthal

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          RB
                                                                                                             Holzbüttgen
                                                      RE11, RE13

                                                                                                                                                                                                                                                                                S1 · S6 · S11

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Gevelsberg-Kipp                                                                                       Dahlerbrück

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            52
                                                                                                                                                                                                                                                                                                                                                                                                                  S9

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Werdohl
                                                        RB33

                                                                                                                   IKEA Kaarst                                                                                                                                                                                                                                                                                                                                                           Wupper
                                                                                                                                                                                                                                     Düsseldorf                                                                                                   Erkrath-Nord                                 Haan                                                    Wuppertal Hbf                                         W-                       Gevelsberg
                                                                                                                                                                                                                                                                                                            RB35

                                                                                                                                                                                                                                                                                                                                                                                              Gruiten                   W-Vohwinkel                                                                      Oberbarmen                         West                                                                                     Lüdenscheid
                                                                                                                   Neuss Hbf                                                                                                                Hbf
                                                                                                                                       RE7
                                                                                                                                       S28

                                                                                                                                                          RE

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Siegen
                                                                                                                                                                                                                                                                                                                                            S28

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     S8
                                                                                                                                                                                                                                                                                                                                                                                                    RB48                RB48                            RB48                               S7
                                                                                                                                                           10

                             Mönchen-                                                   RE4RE4
                                                                                        S8
                                                                                           · RE13
                                                                                               · RE13
                                                                                                                   S8
                                                                                                                                                                                      RE4 ·· RE10
                                                                                                                                                                                      RE4    RE10 ·· RE13
                                                                                                                                                                                              RB38
                                                                                                                                                                                                     RE13                                                                                                             RE4 · RE13
                                                                                                                                                                                                                                                                                                                        S8 · S28 · S68
                                                                                                                                                                                                                                                                                                                                                                   RE13                        RE4 · RE13
                                                                                                                                                                                                                                                                                                                                                                                                    S8 · S68
                                                                                                                                                                                                                                                                                                                                                                                                                        RE4 · RE13
                                                                                                                                                                                                                                                                                                                                                                                                                        S8 · S9
                                                                                                                                                                                                                                                                                                                                                                                                                                                  RE4 · RE13
                                                                                                                                                                                                                                                                                                                                                                                                                                                      S8 · S9
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     RE4 ·RE13
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           RE13
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           S8
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        RE4 · RE7 · RE13
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                S8
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Ennepetal (Gevelsberg)                                                                             Finnentrop
                          gladbach Hbf                                                                                                                                                  S8 · S11 · S28                                                                                                            D-                      D- Erkrath Erkrath Hochdahl-                               RE7                                                 RE7                              RE7                           W-          Schwelm
                                                                                MG-        Korschen- Kleinen- Büttgen
                                                                                                                                                            NE      NE     D-                                         D-      D- D-Fried-                                                                      Flingern                              Hochdahl Millrath                                                        W-     W-Zoo- W-                                       W-           W-                 Langerfeld       West           Schwelm
                                                                                                                                                                                                                                                                                S1· S6 · S68

                                                                                                                                                                                                                                                                                                                                        Gerres-
                                                                                                                                                                                                                                                                                                                                                                                        RB48

                                                                               Lürrip        broich broich
                                                                                                                                                                                                                                                                                                RE1 · RE5

                                                                                                                                                                                                                                                                                                                                                                                        RE7

                                                                                                                                                                                                                                                                                                                                                                                                                           Sonnborn logischer Stein-                               Unter-       Barmen
                                                                                                                                           RE7
                                                                                                                                           S11

                                                                                                                                                            Am Rheinpark- Hamm                                     Völklinger Bilk richstadt                                                                                             heim
                                                                                                               Holzheim

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             S7
                                                      RB27 · RB33 · RB34

                                                                                                                                                           Kaiser center                                              Str.                                                                                                                                                                                                            Garten beck                                  barmen
                                                                                                              (b. Neuss)                                                                                                                                                                                                                                                                          Haan
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  W-Ronsdorf
                                                          RE4 · RE8

                                                                                                                                    RB38

                                                                                                                      Kapellen-                                 Neuss Süd
                                                                                                                                                                                                                                                D-Volksgarten                                                                                                                                     Solingen Hbf                                                                                                                                                     Stand: 14.12.2014 · Alle Angaben ohne Gewähr.
                                                                                                                                                                                                                                                         D-Oberbilk                                   S1                                                                         S1                              S7                                                                                S7             RS-Lüttringhausen
                                                                                                                  Wevelinghoven
                        MG-                  MG-                           Rheydt                                                                                    Norf                                                                                                                                          D-Eller        D-Eller    Hilden      Hilden Süd      SG                        Solingen-             SG-           SG-               RS-                                   RS-                             Wu
                                                                                                                                                                                                                                                                                                RE1 · RE5

                                                                                                                                                                                                                                                     D-Eller-Süd
                        Gen-                Rhein-                                                                       Greven-                                                                                                                                                                                    Mitte                                             Vogelpark                    Grünewald             Mitte       Schaberg          Gülden-    Remscheid                   Lennep                              p                                                                 RE2          RegionalExpress mit Bahnhof
                                                                                                                                                                                                                                                                                                                                                                                        RB48
                                                                                                                                                                                                                                                                                                                                                                                         RE7

               Wegberg hausen               dahlen                         Hbf                                                                                              Neuss                                                                                                                                                                                                                                                                       werth                                                                       pe
                                                                                                                           broich                                                                                                                        D-Reisholz                                                                                                                                                                                                                                                                    r
                                        RB34                                RE8
                                                                            RB27
                                                                                                                             RE8
                                                                                                                            RB27
                                                                                                                                                                              Allerheiligen                                                                                                                                                                                                                                                                          Hbf                                                                                                                            RB31         RegionalBahn mit Bahnhof
         Dalheim                                                                                                                                                                                                                                         D-Benrath                                                                                                                                Leichlingen                                                                                                                                                                                       S2           S-Bahn mit Bahnhof
                                                                                  Rheydt-            Hoch-         Jüchen                                                       Nievenheim
                                                      RB33
                                                       RE4

                                                                                Odenkirchen         neukirch                                                                                                                                           D-Garath                                                                                                                                                                                                                                                                                                                                                  Übergang zur U-/Stadtbahn, Schwebebahn, SchnellBus
                                                                                                                                                                                                                                                                                                                                                                                                  Opladen
                                                                                                                                                                                                                                                     D-Hellerhof                                                                                                                                                                                                                                                                                                                                                 Park and Ride-Anlage
                                                                                                                         Gustorf                           Rommers-            Dormagen
                                           Wickrath                                                                                                        kirchen                                                           Langenfeld-Berghausen                                                                                                                                                                                                                                                                                                                                                               Fahrrad-Abstellplatz
                                                                                                                                    RB38

                                                                                                                                                                                                                                                                                                                                                                                      Köln / Bonn
                                                                                                                                                                                                                                                                                S6 · S68

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Flughafen
                                                                                                                                                  RB27

                                                                                                                                                                                Dormagen
                                                                                                                                                  RE8

                                            Herrath
                                                                                                                                                                                Chempark
                                                                                                                                                                                                                                                                                                RE1 · RE5

                                                                                                                   Frimmersdorf                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  VRR mit Verbundraumgrenze
                                                      RB33
                                                       RE4

                                                                                                                                                                      RE7
                                                                                                                                                                      S11

                                                                                                                                                                                                                                     Langenfeld (Rheinl.)                                                                                                                                                                                                                                                                                                                                                        Aufzug, Rampe oder stufenloser Weg zwischen Straße und
                     4                     Erkelenz                                                                Bedburg (Erft)                          Stommeln            Köln-Worringen                                                                                                                                                                                                                                                                                                                                                                                                                    Bahnsteig – im Fahrzeugeinstieg Stufen möglich
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         5
                                                                                                                                                                                                                                                                                S6

                                                                                                                                                                                                                                                     Leverkusen-                                                                                                                                                                                                                                                                                                                                                 Aufzug, Rampe oder stufenloser Weg zwischen Straße und
                                                                                                                                                                                                                                                       Rheindorf
                                                                                                                                                                                                                             Rhein

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Bahnsteig; behindertenfreundlicher Fahrzeugeinstieg

                                                      Aachen                                                                     Köln/ Köln/                           Köln                                                                                    Köln / Leverkusen /                                                                                                                                                                                                                                                                                                                               Eine linienweise Darstellung mit dem barrierefreien Zugang zum
                                                                                                                                Horrem Koblenz                                                                                                                  Aachen / Koblenz                                                                                                                                                                                                                                                                                                                                 Bahnsteig und in das Fahrzeug ist unter www.vrr.de zur Ansicht
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 eingestellt.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 metropolradruhr Leihfahrradstation

                            The network area
                                                                                                                                                                                                                                                                                                                                                                                                                                Verkehrsgemeinschaft
                                                                                                                                                                                                                                                                                                                                                                                                                                Münsterland (VGM)
                                                                                                                                                                                                                                                                                                                                                                                                                                More information at www.muensterland-tarif.de

                                                                                                                59
                                                                                                            Millingen
                                                                                                            a. d. Rijn                                              07
                                                                                                                                                                ‘s-Heeren-
                                                                                   60                                                                              berg
                                                                                Nijmegen
                                                                                                                                                                    71                                                                                                                                                                                  7650
                                                                                                                                                                  Emmerich
                                                                                                                                                                                                                               7440                                             7670                                                                  Borken**                  7590**
                                                                                                                                                                                                                                                                                                                                                                               Heiden                      7580
                                                                                68                                                   80                                                                                      Isselburg*                                        Bocholt*
                                                                                                              81                                                                                                                                                                                                                                                                                           Reken
                                                                             Groesbeek                      Kranen-                 Kleve                                                                                                                                                                                  7660
                                                                                                                                                                                                                         79                                                                                               Rhede*
                                                                                                             burg
                                                                                                                                                82                                                                      Rees                                                                                                                         7690
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Verkehrsgemeinschaft                                                                                       VRR-Tarif gilt nur auf bestimmten
                                                                                                                                            Bedburg-Hau                                                                                                                                                                                                                                                                               06
                                                                                                                                                                                 78                                                                                          88                                                                    Raesfeld**                                                                                                                                                                              Ruhr-Lippe (VRL)
                                                                                                                                                                                Kalkar                                                                                    Hamminkeln
                                                                                                                                                                                                                                                                                                                                                                                                                                    Haltern
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           More information at www.ruhr-lippe-tarif.de
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Linien und nur im Übergang.
                                                                                                                                                                                                                                                                                                                                                                                        05                                                                      5080
                                                                                                                                      86                                  77                                   83                                                                                                                                                                     Dorsten                                                                   Olfen
                                                                                                                                     Goch/                              Uedem                                Xanten
                                                                                                                                                                                                                                                                       03
                                                                                                                                                                                                                                                                                                                                                 14
                                                                                                                                                                                                                                                                                                                                            Schermbeck/                                                                15
                                                                                                                                                                                                                                                                                                                                                                                                                                                      18
                                                                                                                                                                                                                                                                                                                                                                                                                                                  Oer-Erken-                                                                                                                                                                                          VRR-Tarif gilt auf allen Linien
                                                                                                                                     Weeze
                                                                                                                                                                                           84                                                                         Wesel                                                                    Hünxe                                                                  Marl                      schwick/Datteln
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          2400                                                                                                        nur im Übergang. Schoko-
                                                                                                                                                                                          Sons-                                                                                                                                                                                                                                                                                        29                                              Bergkamen
                                                                                                                                                                                          beck
                                                                                                                                                                                                                                   16
                                                                                                                                                                                                                                                                                                                  13
                                                                                                                                                                                                                                                                                                               Dinslaken
                                                                                                                                                                                                                                                                                                                                                                                                                               17
                                                                                                                                                                                                                                                                                                                                                                                                                        Recklinghausen/
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Waltrop
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              2190
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              Lünen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Tickets gelten nur für Schüler
                                                                                                                                                                     85                                                           Alpen                                                                         /Voerde
                                   9292ov                                                                                                                          Kevelaer
                                                                                                                                                                                                                                                                                                                                                                            25
                                                                                                                                                                                                                                                                                                                                                                         Bottrop/
                                                                                                                                                                                                                                                                                                                                                                                                                            Herten                              28
                                                                                                                                                                                                                                                                                                                                                                                                                                                             Castrop-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  2390
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Kamen                                                                                                auf allen Linien, deren Schul-
                                                                                                                                                                                                                                                                             12                                                                                                                               26
                                   (Netherlands)                                                                                                                                    04                                                        02
                                                                                                                                                                                                                                                                          Rheinberg                                                                                      Gladbeck
                                                                                                                                                                                                                                                                                                                                                                                                           Gelsen-                        27
                                                                                                                                                                                                                                                                                                                                                                                                                                                              Rauxel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             37
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        38                                2490
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      fahrten über die VRR-Grenzen
                                                                                                                                                                                 Geldern/                                                                                                                                                                                                                  kirchen                                                                                                   Dortmund
                                   More information at                                                                                                                            Issum
                                                                                                                                                                                                                                           Kamp-
                                                                                                                                                                                                                                           Lintfort                                                                          23
                                                                                                                                                                                                                                                                                                                                                             24
                                                                                                                                                                                                                                                                                                                                                            Ober-
                                                                                                                                                                                                                                                                                                                                                                                                                                         Herne
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Dortmund
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Mitte/West
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Ost
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Unna                                                                                        hinausgehen, und dies nur im
                                   www.9292ov.nl
                                                                                                                                                                                                                                            11
                                                                                                                                                                                                                                                                                                                          Duisburg
                                                                                                                                                                                                                                                                                                                            Nord
                                                                                                                                                                                                                                                                                                                                                           hausen                          35
                                                                                                                                                                                                                                                                                                                                                                                                                                           36
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Übergang. KombiTickets
                                                                                                                                                                                                                                                                                                                                                                                         Essen
                                                                                                                             69
                                                                                                                                                                  10
                                                                                                                                                               Straelen
                                                                                                                                                                                     01
                                                                                                                                                                                   Kerken/
                                                                                                                                                                                                                                       Neukirchen-
                                                                                                                                                                                                                                          Vluyn/   22
                                                                                                                                                                                                                                                                                                                                                                                       Mitte/Nord                                        Bochum
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           2150
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        2480
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Holzwickede
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      gelten nicht.
                                                                                                                                                                                 Wachtendonk                                             Rheurdt Moers                                                                                                                                                                                                                        47
                                                                                                                            Venlo                                                                                                                                                                                                                                34                                                                                                         Witten/                                      Schwerte
                                                                                                                                                                                                                                                                                                                                 33                           Mülheim/                    45                                                                                Wetter/
                                                                                                                                                                                                                                                                                                                             Duisburg
                                                                                                                                                                                                                                                                                                                             Mitte/Süd
                                                                                                                                                                                                                                                                                                                                                                Ruhr                    Essen                                                                              Herdecke                                                                                                                                                                   VRR-Tarif gilt auf allen
                                                                                                                                                                                          21                                                                                                                                                                                             Süd                                                46                                                              58                                                                                       VRR tariff only applies to
                                                                                                                                                                                        Kempen/                                                                 32                                                                                                                                               55
                                                                                                                                                                                                                                                                                                                                                                                                                                        Hattingen/                                                         Hagen                                                                                                         Linien
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     certain routes and only  in                            nur im Übergang.
                                                                                                                                                                                       Grefrath/                                                              Krefeld                                                                                                                                                                  Sprockhövel
                                                                                                                                                                                       Tönisvorst
                                                                                                                                                                                                                                                                                                                                                                 44                                            Velbert                                                   67                                                                                                                          transit.
                                                                                                                                       20                                                                                                                                                                                                                   Ratingen/                                                                                                 Schwelm/
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   *
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     VRR tariff applies toSchokoTickets,  VRR-Semester-
                                                                                                                                    Nettetal/                                                                                                                                     42                                                                       Heiligenhaus                                                                                              Ennepetal/
                                                                                                                                    Brüggen                                                                                                                                    Meerbusch
                                                                                                                                                                                                                                                                                                                                                                                    54                                                                               Gevelsberg/                                                                                                                                           all
                                                                                                                                                                                 31
                                                                                                                                                                               Viersen
                                                                                                                                                                                                                                      41
                                                                                                                                                                                                                                     Willich
                                                                                                                                                                                                                                                                                                                                          43
                                                                                                                                                                                                                                                                                                                                      Düsseldorf
                                                                                                                                                                                                                                                                                                                                                                                 Mettmann/
                                                                                                                                                                                                                                                                                                                                                                                  Wülfrath                         65        66                                      Breckerfeld                                                                                                                                          tickets und BärenTickets
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     routes only in transit.
                                                                                                                                                                                                                                                                                                                                                                                                                Wuppertal Wuppertal                                                                                                                                                                  SchokoTickets are only
                                                                                                                                   30
                                                                                                                              Schwalmtal/
                                                                                                                                                                                                                                                                                                                                      Mitte/Nord
                                                                                                                                                                                                                                                                                                                                                                                                                  West      Ost                                                                                                                                                                                           gelten
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     valid for schoolchildren  on nur auf VRR-Linien.
                                                                                                                             Niederkrüchten                                                                                                   51                                                                                                                 64
                                                                                                                                                                                                                                           Korschen-                                                             52                                   53      Erkrath/
                                                                                                                                                                                                                                                                                                                                                                                                                                            75                                                                                                                                                       all routes whose journeys
                                                                                                                                                                                                                                                                                                                                                   Düsseldorf Haan/
                                                                                                                                                                                     50                                                     broich                                                             Neuss/                                          Hilden                                                                    Remscheid                                                                                                                                                   to and from school   cross
                                                                                                                                                       70                      Mönchengladbach                                                                                                                 Kaarst                                 Süd                                              74
                                                                                                                                                                                                                                                                                                                                                                                                    Solingen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   **
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     the VRR borders, and BärenTickets
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             then       mit Preisstufe D,
                                                                                                                                                     Wegberg
                                                                                                                                                                                                                                                                                                                                                                          73                                                                                                                                                                                                                         only in transit.     Region Nord gelten nicht.
                                                                                                                                                                                                                              72                                                                                         62                                           Langenfeld/                                                                                                                                                                                                                    KombiTickets are not valid.
                                                                                                                                                                                                                            Jüchen                                61                                                  Dormagen                                         Monheim
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Preisstufe
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 D, Region Nord
                                                                                                                                                                                                                                                               Greven-
                                                                                                                                                                                                                                                                                                                 63                                                                                                                                                                                                                                                                                  VRR tarif only applies to
                                                                                                                                                                                                                                                                broich
                                                                                                                                                                                                                                                                                                             Rommers-
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     routes in transit.
                                                                                                                                                                                                                                                                                                              kirchen
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Preisstufe D, Region Süd
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     SchokoTickets,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Preisstufe E
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         *
                                   Aachener                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          VRR-Semestertickets and
                                   Verkehrsverbund (AVV)                                                                                                                                                                                                                                                                                                                                           Verkehrsverbund                                                                                                                                                                                   BärenTickets are only valid
                                   More information at www.avv.de                                                                                                                                                                                                                                                                                                                                  Rhein-Sieg (VRS)                                                                                                                                                                                  on VRR routes.
                                                                                                                                                                                                                                                                                                                                                                                                   More information at www.vrsinfo.de
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         **                          BärenTickets in price leven D,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     North region do not apply.
Source: VRR website, retrieved February 27, 2015
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Price level D, North region
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Price level D, South region
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Price level E
Melbourne, Victoria, Australia

Regional Characteristics
•   Population – 4,442,919 (2014, Greater Melbourne)
•   GDP: US$166.2 billion
•   Public Transport Victoria is a state-level authority responsible for managing public transit in the state
    of Victoria

Types of Transit
•   V-Line regional rail
    focused on sub-
    urb-city demand (13        Regional Rail          Rapid transit         Suburban rail        Local transit
    zones)                     (all-day/peak)
•   Melbourne metropol-
    itan trains, trams and
    buses focus on trips
    within core metro
    area (Zones 1 and 2)     Separated ROW       Reserved Separated          Separated        Mixed     Reserved
                                                   lane     ROW                ROW            traffic     lane

Approach to Fares
•   13 zones, though Zones 1 and 2 cover Greater Melbourne
•   Local bus in most outlying towns also integrated into the 13-zone structure
•   Adjacent fare zones overlap so that boundary areas fall in 2 or more zones

Regional rail:
• Off-peak discount of 30% when travelling 3 or more zones on V/Line regional rail
• Radius of Zone 1 is approximately 10–15 km, radius of Zone 2 is approximately 50 km
• Zones 3–13 are approximately 10 km each and cover satellite towns / cities
• Fare zone overlaps are generally 2–5 km wide

How do customers pay?
•   Fare products provide access to specific zones
•   Myki electronic fare card accepted on all transit (except outer segments of V-Line)
•   Single-trip products available for all services, daily capping applies when using Myki card
•   Period products can be selected for any duration up to 365 days
•   Zones 3–13 are priced equally
•   Zone 1–2 fares are equal to Zone 1 only fares; travel only within Zone 2 is less expensive
•   Zoned fare products not valid on non-Myki segments of V-Line
•   Paper tickets required for travel beyond zone 13 and on buses in some satellite towns

How do customers transfer?
•   Single-trip fare valid for 2 hours, including transfers and stopovers
•   Longer validity for zone products covering at least 6 zones
•   Unlimited trips across all modes (for specific zones) when daily cap reached
train nEtwork maP

 Melbourne train network
  Map of Metro   Trains with fare zones (left) and map of V-Line regional rail and fare zones (right):
                                                                                                      sOuTh MOrANG

                                                                                                                   Epping
                                                           crAIGIeBurN
                                                                                                                       Lalor
                                                               Roxburgh Park                                                                                                                           hursTBrIDGe
                                                                                                             Thomastown
                                                                      Coolaroo                                                                                                                      Wattle Glen
                                                                                           uPFIeLD              Keon Park
                                                                                                                                                                                               Diamond Creek
                                                              Broadmeadows
                                                                                           Gowrie                 Ruthven                                                                    Eltham
                                                                        Jacana                                                                                                          Montmorency
                                                                                           Fawkner              Reservoir
                                                                       Glenroy                                                                                                     Greensborough
                                                                                           Merlynston              Regent                                                     Watsonia
                                                                      Oak Park                                                                                             Macleod
                                                                                           Batman                 Preston
                                                                    Pascoe Vale                                                                                         Rosanna
                                                                                           Coburg                        Bell
                                                                                                                                                                  Heidelberg
                                                                    Strathmore
                                                                                           Moreland             Thornbury                                       Eaglemont
                                                                     Glenbervie                                                                             Ivanhoe
                                                                                           Anstey                 Croxton
             suNBurY                                                                                                                                  Darebin
                                                                      Essendon
                                            #

                                                                                           Brunswick            Northcote
                                                  #S

                                                                                                                                                   Alphington
                                          FL AC
                                           R

                  Diggers Rest
                                            EMEC

                                            h o GT R S

                                                              Moonee Ponds                                                                    Fairfield
                                               w ON E
                                                IN OU

                       Watergardens                                                        Jewell                      Merri
                                                 gr
                                                   ou

                                                                     Ascot Vale                                                            Dennis
                                                      nd

                          Keilor Plains                                                    Royal Park              Rushall
                                                         s

                                                                                                                                       Westgarth
                                St Albans                                                  Flemington
                                                                    Newmarket                                   Clifton Hill
                                     Ginifer                                               Bridge
                                         Albion                     Kensington             Macaulay                               Victoria Park
                       V/LINE
                                                                                                                                  Collingwood
                                                                                  North Melbourne
                                                                             on
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            Ro

                                                                                  *Flagstaff                                      West Richmond                                                                                                             LILYDALe
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                                                                                    Flinders Street                                               Heyington               Riversdale
                                                                      Newport                                                                                                                                                       Heathmont
                                                                                                                                                      Kooyong                 Willison
                                                                                                                                                                                                                                       Bayswater
                                                  Seaholme            North Williamstown                     South Yarra                                    Tooronga               Hartwell
                                                                                                                                                                                                                                              Boronia
                     Laverton                                                                                                                                  Gardiner                Burwood
                                                  Altona              Williamstown Beach                        Prahran              Hawksburn                                                                                            Ferntree Gully
                  Aircraft                                                                                                                                        Glen Iris                  Ashburton
                                                                                                                                        Toorak                                                                                         Upper Ferntree Gully
                                     na

                                                                      WILLIAMsTOWN                                                                                     Darling
                                  to

     Williams Landing                                                                                           Windsor                                                                         ALAMeIN
                                 es

                                                                                                                                            Armadale                                                                                                       Upwey
                                W

     (opening 2013)                                                                                                                                                        East Malvern
                                                                                                              Balaclava                           Malvern                                                                                                   Tecoma
        Hoppers                                                                                                                                                                  Holmesglen
     Crossing                                                                                                 Ripponlea                              Caulfield                                                                                             BeLGrAVe
                                                                                                                                                                                    Jordanville
 WerrIBee                                                                                                                                                 Carnegie
                                                                                                             Elsternwick            Glenhuntly                                          Mount Waverley
                                                                                                                                                               Murrumbeena
                                                                                                                                                                                             Syndal
                                                                       POrT                                  Gardenvale                Ormond                    Hughesdale
                                                                       PhILLIP                                                                                         Oakleigh                   GLeN WAVerLeY
                                                                                                          North Brighton             McKinnon
                                                                                                                                                                          Huntingdale
                                                                                                         Middle Brighton              Bentleigh                               Clayton
                                                                                                         Brighton Beach              Patterson                                     Westall
                                                                                                                                                                                      Springvale
                                                                                                               Hampton              Moorabbin
                                                                                                                                                                                           Sandown Park
                                                                                                      sANDrINGhAM                       Highett                                                Noble Park
                                                                                                                                   Cheltenham                                                       Yarraman
                                                                                                                                                                                                       Dandenong
                                                                                                                                      Mentone
                                                                                                                                                                                                          Hallam
                                                                                                                                                                                         Lynbrook
                                                                                                                                      Parkdale                                                                 Narre Warren
                                                                                                                                                                                   Merinda Park                    Berwick
                                                                                                                                     Mordialloc
                                                                                                                                                                              crANBOurNe                               Beaconsfield
                                                                                                                                     Aspendale
                                                                                                                                                                                                                          Officer
                                                                                                                                      Edithvale                                                                               Cardinia Road

                                                                                                                                       Chelsea                                                                                      PAKeNhAM

                                                                                                                                     Bonbeach

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                                                                                                                                FrANKsTON
                                                                                                                                                                      DIESEL SERVICE                                                                           NORTH

                                                                                                                                                                                                                                                MAP NOT TO SCALE
                                                                                                                                                                                                                                          Effective 18 November 2012

                                                                                                      Ticketing zones

            Information                                                                                                                                                                                                  *Flagstaff Station is closed on
                                                                                                                                                                                                                          weekends and public holidays.
                                                                                                                                                                                                                         # Lineto Showgrounds and
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                                                                                                                                                                                                                          open for special events.
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                                                                                                                                                                                                                          © Public Transport Development Authority
                                                                                                  on

                                                                                                                    C
                                                                                                 C

                                                                                                                                                                                                                          (operating as Public Transport Victoria)
 For more information visit ptv.vic.gov.au                                                     Premium Station:                                                                                                           2012
 or call 1800 800 007 (6am – midnight daily)                                                   Customer service centre is staffed from first train to last, seven days a week.
                                                                                               Host Station:

            Source: PTV website, retrieved February 27, 2015                                   Customer service staff at station during morning peak.                                                                                                                 231012
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