ATMC International Student 2018 Handbook
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ATMC International
Student 2018
Handbook
AUSTRALIAN TECHINICAL AND MANAGEMENT COLLEGE | 399 LONSDALE STREET MELBOURNE VIC 3000
atmc.edu.au CRICOS Provider No. 03013D CRICOS Provider No. 00103D CRICOS Provider No. 00300K (NT & VIC) ABN: 90468981519
Message from the Managing Director
The Australian Technical and Management College (ATMC) welcomes you
Welcome to the Australian Technical and Management College (ATMC), an ideal
education provider for students seeking an industry relevant curriculum. ATMC
offers a range of programs in the field of Business, Accounting, Information
Technology and Networking at Diploma, Bachelor Degree and Master Degree
levels. ATMC also offers a range of undergraduate and postgraduate programs in
Business and Information Technology at its Melbourne and Geelong campuses, in
association with the Federation University.
Federation University and ATMC are working in partnership with the aim of
providing students with relevant, high quality education. Our programs delivered
in a personalised learning environment with a student-focused approach and on
successful completion; students awarded with Federation University degrees that
are internationally recognized.
Find out more information visit our website at www.atmc.edu.au
We wish you all the best in your studies, and look forward to getting to know you at ATMC.
Manish Malhotra
Managing Director/CEO
Australian Technical and Management College
atmc.edu.au
CRICOS Provider No. 03013D CRICOS Provider No. 00103D CRICOS Provider No. 00300K (NT & VIC)
ABN: 90468981519ATMC Melbourne Lonsdale Street Campus:
Level 2, 399 Lonsdale Street
Melbourne, Victoria – 3000, Australia
Phone: +61 3 8327 3100
399 Lonsdale Street, Melbourne Location Map
atmc.edu.au
CRICOS Provider No. 03013D CRICOS Provider No. 00103D CRICOS Provider No. 00300K (NT & VIC)
ABN: 90468981519Victorian public holidays 2017-2018
Holiday 2017 2018
New Year's Day Friday 1 January Monday 1 January
Australia Day Tuesday 26 January Friday 26 January
Labour Day Monday 13 March Monday 12 March
Good Friday Friday 14 April Friday 30 March
Saturday before Easter Saturday 15 April Saturday 31 March
Sunday
Easter Monday Monday 17 April Monday 2 April
ANZAC Day Tuesday 25 April Wednesday 25 April
Queen's Birthday Monday 12 June Monday 11 June
Friday before the AFL Grand Date TBC Date TBC
Final
Melbourne Cup Tuesday 7 November Tuesday 6 November
Christmas Day Monday 25 December Tuesday 25 December
Boxing Day Tuesday 26 December Wednesday 26 December
Note: All public holiday dates are accurate at the time of publishing, but may be subject to change.
For more information, please visit: http://www.vic.gov.au/Victorian-Public-Holiday-dates.html
atmc.edu.au
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ABN: 90468981519Daylight saving dates and times:
Daylight saving will end in Victoria on Sunday, 2nd April 2017, when clocks will go backward one hour at 3am.
The 2017 daylight saving period will start on Sunday, 1 October 2017 and will end on Sunday, 1 April 2018.
Ends Starts
Sunday, 2nd April 2018 Sunday, 1 October 2018
Move your clock back one hour at 3 am Move your clock Forward one hour at 2 am
(Daylight Saving Time) (Daylight Saving Time)
atmc.edu.au
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ABN: 90468981519Important ATMC Contacts
Student Services Team
Lynne Clements
Director Student Services & Campus Operations
Email: support.fedunimel@atmc.edu.au
Gemma Beilby
Student Contact Team Leader
Email: support.fedunimel@atmc.edu.au
Eva Lloyd
Student Contact Officer
Email: support.fedunimel@atmc.edu.au
Tie Sing Soon
Program Contact Officer
Email: support.fedunimel@atmc.edu.au
John Williams
Library Contact Officer
Email: support.fedunimel@atmc.edu.au
Dr. Lara Drew
Teaching and Learning Officer
Email: support.fedunimel@atmc.edu.au
atmc.edu.au
CRICOS Provider No. 03013D CRICOS Provider No. 00103D CRICOS Provider No. 00300K (NT & VIC)
ABN: 90468981519Academic Team
Karunakar Padala
Academic Coordinator
Email: kpadala@atmc.edu.au
Ashish Jain
Assistant Academic Coordinator
Email: asjain@atmc.edu.au
Time Table
Pearl Dasgupta
Timetabling Officer & Data Analyst
Email: pdasgupta@atmc.edu.au
atmc.edu.au
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ABN: 90468981519Student Code of Conduct
Students have the following rights whilst studying with Australian Technical & Management College:
• The right to be treated with respect by others and to be treated fairly and without discrimination, regardless
of religious, cultural, racial and sexual differences, age, disability or socio-economic status
• The right to be free from all forms of intimidation
• The right to work and study in a safe, clean, orderly and cooperative environment
• The right to have personal property (including computer files and student work) and Australian Technical
& Management College property protected from damage or other misuse
• The right to have any disputes settled in a fair and rational manner (this is accomplished by the Complaints
and Appeals Procedure)
• The right to work and learn in a supportive environment without interference from others
• The right to express and share ideas and to ask questions
• The right to be treated with politeness and courtesy at all times
Any student who breaches the code of behavior whilst enrolled with this college both during and outside of contact
hours may have disciplinary action taken against them including expulsion from their course. All incidents of a
serious nature may be referred to the local authorities including the Police and Department of Immigration and
Border Protection (DIBP)
Students’ enrolment with our college may be suspended or cancelled for breaching the Student Code of Conduct
(refer to FEDUNI Deferring Suspension or Cancellation of a student’s enrolment; (ESOS Specific Procedures) these
breaches may include: (but are not limited to)
• Disrespecting others including discrimination for any reason
• Intimidating students or staff
• Refusing to work in a safe, clean, smoke free, orderly and cooperative environment
• Damaging or misusing the college or other students personal property (including computer files and
student work)
• Criminal Actions
• Failure to pay fees when due
• Failure to make satisfactory progress (Intervention Strategy Guidelines and Monitoring Course Progression
Procedure)
• Smoking on the premises
• Other actions deemed unsuitable by the Chief Academic Officer or CEO/Managing Director
atmc.edu.au
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ABN: 90468981519Federation University Students’ Rights & Responsibilities
You can:
• Expect to be treated fairly and equally by others in the FEDUNI community.
• Expect to have your requests for flexibility treated fairly.
• Expect to have your concerns heard and dealt with fairly.
• Expect to be treated fairly if concerns are raised about your behavior or actions.
Further information can be found at:
https://federation.edu.au/staff/working-at-feduni/equity-and-equal-opportunity/rights-and-responsibillities
Policies and Procedures
ATMC strictly follows FEDUNI delivery and assessment guidelines, details of which can be found on each subject’s
unit description and on our website.
Other assessment matters for consideration include satisfactory attendance (as per the DIAC rules for overseas
students), personal presentation and pro-activeness in the College activities.
To view all FEDUNI policies and procedures please visit:
http://policy.federation.edu.au/
FedUni Higher Education Partner Provider Delivery Policy
http://policy.federation.edu.au/learning_and_teaching/academic_programs_and_courses/higher_education_thir
d_party_delivery/ch01.php
Information Disclosed to Commonwealth and State Agencies and Authorities
The personal and academic information of all students will be provided to Commonwealth and State authorities
and agencies. This information is used to monitor the progress and visa regulations of all international Students.
ESOS Framework
The Australian Government wants overseas students in Australia to have a safe, enjoyable and rewarding place to
study. Australia's laws promote quality education and consumer protection for overseas students. These laws are
known as the ESOS framework and they include the Education Services for Overseas (ESOS) Act 2000 and the
National Code 2007.
https://internationaleducation.gov.au/Regulatory-Information/Pages/Regulatoryinformation.aspx
International education: ensuring quality and protecting students – international student factsheet:
https://docs.education.gov.au/system/files/doc/other/esosstudentfactsheetv3.pdf
atmc.edu.au
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ABN: 90468981519Student Visa Conditions:
Under the ESOS Framework, international students on a student visa are responsible for upholding the conditions
of their student visa. You should check your student visa for the conditions that apply to your visa:
http://www.immi.gov.au/students/visa-conditions-students.htm
Family Members
Family members aged 18 years or over may only study for up to three months. If they want to undertake a course
of study that exceeds three months, they must apply for a student visa.
School-age family members, children aged 5–18 years, who join the student in Australia for more than three months
must attend school. The student must meet any associated education or tuition costs for that child.
A student's child aged 18 years or over cannot apply for a student visa as a family member. If they want to study in
Australia, they must apply for a student visa.
Satisfactory Program (Course) Progress
Your student visa (condition 8202) requires you to maintain satisfactory academic progress in your studies so you
are able to complete your degree (program) within the specified visa duration. ATMC is required to monitor your
progress to ensure that you complete your studies within the duration specified in your original Coe. ATMC will also
monitor your attendance because course progress and attendance are very closely linked.
FedUni Academic progression information
https://federation.edu.au/staff/governance/quality/student-life-cycle/program-delivery2/academic-progression
Identifying students at risk of not meeting program (Course) progress
requirement
The University has procedures in place to monitor the progress of students. If you have been identified to be at risk
of not meeting course progress requirements, you will be contacted by ATMC to request a meeting to discuss your
progress. At the meeting, it may be decided that an Intervention Strategy to assist your academic progress will be
put in place.
atmc.edu.au
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ABN: 90468981519Students who do not make satisfactory program (Course) progress
If you have been assessed as not achieving satisfactory academic progress, the University will notify you in writing
of its intention to report to DIAC your breach of condition 8202. You will have the opportunity to appeal within 20
working days from the date of notification, the decision to exclude you from your program
Completion within Expected Duration of Study
Due to recent changes introduced by the Australian Government, International Students on a student visa are
required to finish their course (program) within the expected duration specified on their Confirmation of
Enrolment. This means that if your course is 18 months in length you must complete it within 18 months. This will
require you to undertake a 60-credit point load (four units of study) per semester over three teaching periods
(semesters). If you are studying a three-year course, you will need to undertake a 60 credit point load (four units
of study) over six teaching periods (semesters). You should enrol in a Full-time load to ensure you complete your
studies within the expected.
In limited circumstances, you may be able to enrol in less than the Full-time load. Approval may be granted in the
following situations:
• Compassionate or compelling circumstances (e.g. illness (where a medical certificate states that the
student was unable to attend classes) or where the University was unable to offer a pre-requisite unit)
• Where the University was unable to offer a pre-requisite unit
• Your school has implemented an intervention strategy because you were identified as at risk of not meeting
satisfactory program (course) progress (e.g. load reduction at your school's recommendation)
• An approved deferment or suspension has been granted
• If you do not have approval for any of the above, you may not be eligible to receive a new Confirmation of
Enrolment (Coe) for your student visa extension and you will not be able to complete your program
(course). If you require a new Coe, you must complete the form Student Visa Extension - Application for
Coe. This form can be obtained from the Academic Support Officer. If you complete your program early,
the University must report this to DIAC, and the duration of your student visa may be reduced.
Deferring, Suspending or Cancelling Enrolment
Students may apply for deferment of their studies under compassionate or compelling circumstances.
Compassionate and compelling circumstances are generally those beyond the control of the student and which
impact on the student's program progress or wellbeing.
These include:
• Illness, where a medical certificate states that you were unable to attend classes
• The death of a close family member such as a parent or grandparent (where possible a copy of a death
atmc.edu.au
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ABN: 90468981519certificate should be provided)
• Major political upheaval or natural disaster in the home country requiring emergency travel and where this
has impacted on your studies
• A traumatic experience which could include involvement in, or witnessing of a serious accident; or
witnessing or being the victim of a serious crime and this has impacted on your studies (supported by police
and psychologists reports)
• Where the university was unable to offer pre-requisite unit
If you wish to defer your studies, you are required to complete the Application for Leave from Studies form. This
form can be obtained from Academic Student Support Officer. Your leave from studies needs to be approved by
ATMC.
If you wish to cancel your enrolment, you are required to complete the Withdrawal from All Studies form. This form
can also be obtained from Academic Student Support Officer.
You should contact the Student Support or Academic Support Officer for more information on deferring or
cancelling your enrolment. Deferring or cancelling your studies may have an effect on your student visa. You should
contact DIBP for advice before lodging the Application for Leave from Studies or Withdrawal from All Studies.
Students may apply for deferment of their studies under compassionate or compelling circumstances.
Compassionate and compelling circumstances are generally those beyond the control of the student and which
impact on the student's program progress or wellbeing.
For more information please visit the below link:
http://policy.federation.edu.au/esos/standard_13/ch01.php
Suspension or Cancellation of Enrolment by the University
The Federation University can suspend or cancel a student’s enrolment if:
• it deems your behaviour to be unacceptable for an educational setting
• plagiarism
• breaches of discipline
Complaints and Appeals
Students with a grievance are encouraged to discuss any problems initially with the Academic Coordinator. If the
problem is not resolved it is then referred to the Chief Academic Officer and if necessary to the CEO/Managing
Director.
The Student Grievance Procedure provides detailed information on resolving a grievance. A grievance may include
a student against student or a student against a staff member and are defined as behaviour or action, which has or
is likely to have an unreasonable negative impact on the student in relation to their studies.
atmc.edu.au
CRICOS Provider No. 03013D CRICOS Provider No. 00103D CRICOS Provider No. 00300K (NT & VIC)
ABN: 90468981519For more information please visit the below link:
http://policy.federation.edu.au/university/student_grievance/ch02.php
http://policy.federation.edu.au/university/appealscomplaints/ch01.php
http://federation.edu.au/about-us/governance/legal/grievances-and-complaints/student-grievances
FEDUNI Appeals Committee website.
https://federation.edu.au/about-feduni/governance/academic-board/standing-committees/appeals-committee
Changing Education Providers
If you wish to transfer to another Education Provider within the first six months of your principal course at the
Federation University, you need to apply for a Letter of Release. Your application will be assessed according to the
University's Transfer between Registered Providers Procedure.
For more information please visit the below link:
http://policy.federation.edu.au/esos/standard_7/ch01.php
Fees and Refund Policy
The College adheres to FEDUNI’s fees structure and refund policy. Tuition Fee is payable in advance at the time of
admission to the College.
For more information please visit the below link:
http://policy.federation.edu.au/esos/standard_3/
Refund and Tuition Payment Guidelines
For information regarding Refund and Tuition Payments please visit the below websites:
Refund Policy: http://policy.federation.edu.au/esos/standard_3/ch01.php
Refund Procedure: http://policy.federation.edu.au/esos/standard_3/ch02.php
Tuition Fee Payment Terms: http://policy.federation.edu.au/esos/standard_3/ch03.php
Disciplinary Action
Students must abide by the rules of ATMC. If there is a breach of the rules, students will need to discuss the breach
with the Academic Coordinator to avoid any kind of disciplinary action. FEDUNI students have the right to appeal
any decision to exclude them based on misbehaviour.
atmc.edu.au
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ABN: 90468981519ATMC’s Student Record
An accurate record of academic performance and attendance is kept for each student, a student is only allowed to
defer commencement or suspend studies of a course on:
• Medical grounds (with a doctor's certificate) or other exceptional compassionate circumstances
• Where a student defers commencement or suspends studies on any other grounds, ATMC will report the
student to FEDUNI, as not complying with visa conditions.
• ATMC records students’ attendance (including non-attendance) systematically
• Attendance records are monitored every fortnight for non-attendance. Students who are not consistently
attending their course will be contacted and recorded by ATMC regularly counselling will be available to
students.
• ATMC keeps records of students including each student’s current residential address as supplied by the
student and the following:
• The amount of course money that the student has paid, whether the amount paid was for the full course
or part of the course and the duration of such.
• Copies of any written agreements between the provider and the student, any amounts that have become
payable to the provider by the student for the course and have not been paid.
Change in Contact details:
It is each student’s responsibility to inform ATMC of any changes in their particulars, including:
• Change in their full name
• Change in nationality
• Change of contact details
• Change of guardian
Change of Address
Upon arriving in Australia, you are required to advise Australian Technical & Management College of your
residential address and telephone number and of any subsequent changes to your residential address. This is
important because under Section 20 of the Education Services for Overseas Students (ESOS) Act 2007 Federation
University is obliged to serve a notice at your last known address if you breach a student visa condition relating to
attendance or academic performance.
It is your responsibility to ensure that you always update your address details within 7 days at Australian Technical
& Management College or MYSC (my student centre) with the Federation University to ensure you receive
important information about your course, fees and possible breaches of your student visa. You can update your
contact details with the Student Contact Officer at reception.
atmc.edu.au
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ABN: 90468981519Student Feedback
At Australian Technical & Management College, we believe in quality continuous improvement. This can only be
achieved with the help of our clients and students. As such, throughout your course, you will receive feedback
forms from us; FEDUNI Student Evaluation of Courses forms, General feedback and Student Services feedback. We
also arrange focus groups to gather feedback from. This gives you, and the Federation University an opportunity to
fine-tune the course to ensure all needs and requests are being met.
On the odd occasion, you may also receive a random telephone call by a staff member of Australian Technical &
Management College, to ask you a few quality related questions regarding your last semester. We encourage
people to be as honest as possible during all feedback forums so that we can make your training experience first-
rate.
Orientation Week
Orientation week is organised before the beginning of every semester. All students are required to attend the
Orientation presentation as they are given important information covering the services and facilities of the college,
Federation University policies and procedures, student rights and responsibilities, course-training plan and helpful
information on transition to life and study in a new environment. We have compiled a list of things that are very
useful to new students settling into Australia.
**Attendance is compulsory for Orientation**
For further information on study life in Australia, please visit the following website;
http://www.studyinaustralia.gov.au/global/live-in-australia
Support Services
At ATMC, we are dedicated to providing all our students with the very best support services, so that they have a
successful academic and personal experience. In addition to the normal support services, international students
are provided with a range of specialist services such as assistance with English language, career-related matters,
including resume writing and interview practice. Students can also access welfare-related support services,
information on social and sporting activities and referrals to other specialist services, including health, dental,
counselling and legal. These services are made available to all ATMC students.
Student Support Staff can be reached by calling ATMC +61 3 8327 3100
Please check the below link on Federation University’s website for Information on student support (academic and
welfare) available to all students throughout their study including information listed in the Student Support and
Orientation for International Students Guidelines
http://policy.federation.edu.au/student_services_and_administration/student_support/standard_6/ch02.php
atmc.edu.au
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ABN: 90468981519Learning Support Services
ATMC provides academic support for all students enrolled in a course of study. Support includes general language
sessions, IELTS Preparation, Career Development sessions, and assistance with general ATMC work requirements.
Student Mentors (Student Red Shirts) are available to assist students during the semester.
As a FedUni student you are required to purchase your own textbooks, you can do this by looking online for new
and second hand textbooks at any of the following sites:
http://www.coop.com.au
http://www.campusstore.rmit.edu.au/
https://studentvip.com.au/textbooks
http://www.jekkle.com.au/textbooks?gclid=CjwKEAjwt_isBRDuisOm1dTQqGISJAAfRrEALQsWJaYZoCLp5I6d0nwj
WoKuiChrW4CPR1n_DGK2qBoClDTw_wcB
http://www.recycledtextbooks.com.au/
IELTS Preparation
ATMC provides the opportunity for all students to attend English language support sessions for both general and
academic purposes and for IELTS (The International English Language Testing System) Preparation.
ATMC offers special sessions for students preparing for the IELTS test. Training is available for the Academic Module
of the IELTS test and for the General Module of the IELTS test. Students are trained and assessed using a variety of
practice tests in the four-macro skill areas of listening, reading, writing and speaking. Each skill area is studied in
detail and practiced during the sessions. For more information visit:
http://www.atmc.edu.au/student-support/english-language
ATMC offers special sessions for students preparing for the IELTS test. Training is available for the Academic Module
of the IELTS test and for the General Module of the IELTS test. Students are trained and assessed using a variety of
practice tests in the four-macro skill areas of listening, reading, writing and speaking. Each skill area is studied in
detail and practiced during the sessions. For more information visit:
http://www.atmc.edu.au/student-support/english-language
Social Activities Programs
An ongoing social activities program runs throughout each semester and provides opportunities for students to
enjoy a range of activities outside study. These events are a great way to meet other students and make new
friends. Information on these social activities can be found on the student notice board, on our website/ event
calendar, or call 03 8327 3100.
atmc.edu.au
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ABN: 90468981519Academic and Personal Support
You may also ask questions of the lecturer or tutor in class. In some cases, you will be asked to make an
appointment. The Academic support officer, teaching staff and administrative staff at ATMC are also available to
provide general advice and assistance with matters such as studying and any other issues regarding student
administration.
A Student Academic Support Officer is also available to assist students with any academic problems including course
progress, attendance requirements and any other issues that may arise. ATMC has a friendly and approachable
administration team on hand to help you with your transition to life and study in a new environment.
Learning Contexts
The lecture will generally contain the core information to be covered for that week. All students enrolled in the unit
will attend lectures as a group. The tutorial provides an opportunity to discuss the lecture and talk about topics in
detail. Sometimes students are asked to present papers individually or as part of a group in a tutorial.
Laboratory Sessions (Labs or Practicals)
These are practical classes, where students conduct tests and experiments with the assistance and supervision of
lecturers or tutors.
Self-Directed Study
This is a student’s personal program of study, which fits around the “contact hours” of lectures, tutorials and labs.
This personal program includes reading, research, writing up lecture notes, writing essays and reports, discussion
with other students and lecturers, studying for exams, etc. A well-organized and regular study program is essential
for success at ATMC.
Studying at ATMC may seem difficult at first. It is natural to take some time to settle into your studies. If you are
having difficulties, discuss this with your lecturer or tutor. Your lecturer or tutor is available to assist you if you are
not sure what is required, or if you are having difficulties.
Most lecturers have timetables on their doors indicating when they are available to see students. Alternatively, e-
mail your lecturer and ask for an appointment
Federation University Student Email Account
Correspondence from the Federation University is sent to your Federation University student email account.
Correspondence sent may include information on your academic progress in your Federation University program.
atmc.edu.au
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ABN: 90468981519It is your responsibility to regularly check your Federation University student email account. It is recommended that
you check your account at least two times a week. Failure to check your account may result in you not receiving
correspondence that may affect the status of your student visa.
If you have difficulties in accessing your student, email accounts please ask an ATMC staff member in the Student
Administration office for assistance or contact Federation University ICT support on 03 5327 9999.
For more information, please visit
http://norm.federation.edu.au/cgi-bin/webmail.exe
Library Services
If you are a Federation University student studying at ATMC, there are many ways that you can find extra resources
to help you with your studies.
How?
• Search the FedUni library collection online: https://federation.edu.au/library
• Through this search you can find resources available online, or books that you can request get sent to you
here at ATMC Melbourne
• Search the ATMC Library collection online: http://library.atmc.edu.au
• Through this search you will find what books are held in your library on campus at ATMC Melbourne
• Search the State Library of Victoria online: http://www.slv.vic.gov.au/
• This library is not a lending library, however you can go and read books and use the internet at this
beautiful space on the corner of La Trobe and Swanston streets, opposite Melbourne Central Station
• Search the Melbourne Library Service online:
http://www.melbourne.vic.gov.au/MelbourneLibraryService/Pages/MelbourneLibraryService.aspx
• These are the public libraries in the CBD that you can join either online or by going into a branch – you
can borrow books and other resources (like DVD’s, CD’s, etc.) as well as use computers and internet in the
branches and they’re often open longer than we are on campus so are good places to study after hours
and on weekends!
ATMC Library
ATMC has a beautiful large space on campus to provide staff and students with a comprehensive collection of
resources available to all enrolled ATMC students and staff.
To borrow a BOOK, you must present your STUDENT ID CARD
ATMC Library will hold some copies of a required textbook for a unit being taught on behalf of FedUni1 or ATMC,
atmc.edu.au
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ABN: 90468981519one of these copies will remain at all times in the library as a short-term (4 hour) in library use only loan – this will
allow members to study/copy a relevant chapter/section. For more detail see section below on short-term loans
& reserve items.
Short-term loans - 1 item for up to 4 hours
This item must either remain in the library or on campus for the duration of the loan – this is to allow for study and
copying/scanning by a member. In order for a members to borrow on short term loan, they must hand over their
ATMC, CDU or FedUni ID AND some other form of significant card (driver’s license, bank card, etc.), this collateral
should ensure that they return the book promptly and if they don’t there are fines as per the section below.
Why are there these limits?
It is the responsibility of the student to purchase their required textbooks, the library collection of textbooks is
supplied to support students and is therefore shared amongst the entire student body. For more information on
borrowing limits see ATMC Libraries circulation policy.
How can a member make a reservation?
If the book in question is on loan, members can go to the library website (http://library.atmc.edu.au), search for
the item and add a reservation, or go and speak to library staff to make a reservation. When the book is available,
the member will receive an email or phone call notifying them to pick it up. If the item is not picked up within 3
days then the next member requesting the item will be notified and the hold of reservation deleted.
Penalties:
Penalties will be applied when book is overdue, damaged or lost. They are the same across all ATMC Libraries,
please see the details below.
Rationale
Overdue fines were introduced to ensure fair access to ATMC Library materials. Ideally, the ATMC Library would
collect no fines at all because members would cooperate and return items on time out of concern for others.
As soon as a member has an item overdue their borrowing rights are suspended until all outstanding items are
returned and any fines that are over $10 paid as per this procedure
Fines do not have to be paid until a total of $10 is reached
Once $10 is reached, borrowing is blocked and a minimum of $10 must be paid to reduce the fines to $9 or less.
In the library we ask members to:
• Have respect for library staff, do not yell or argue with them, if you have an issue email
library@atmc.edu.au
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ABN: 90468981519• No food or drinks other than bottled water (with a lid)
• Please keep your voices down and maintain quiet in quiet spaces
• Be respectful and have your phone on silent or vibrate only
• Pick up and dispose of your own rubbish in the bins provided
• Look after the furniture and equipment
• Take responsibility for your own items
• Present your student ID card to borrow items
• Be responsible for borrowed items and return them on time and in good condition
• If items borrowed are not returned by the due date or are returned damaged, financial penalties apply
FEDUNI Student ID Cards:
Each student is issued a Federation University ID card once they have been enrolled and a Student Number has
been created. The student photo will then be sent to Federation University for processing. ATMC administration
staff will then receive the student ID card from Federation University, which will be handed over to the student.
Your student ID card is very important, you must have it with you at all times when you are in the campus. The ID
card lets you borrow books from the library, attend the examination etc. Your FEDUNI ID number is also your
username to access all FEDUNI library and FEDUNI systems. Once you have your ID number you can log in to FEDUNI
systems.
Tips to improve your Academic success
• Make sure you attend all orientation sessions and activities. This will enable you to familiarise yourself with
the campus, meet staff from different areas and learn about support services available.
• Improve your English skills. Not being able to communicate can create a feeling of loneliness and isolation
• The teaching and learning style in your new academic environment may be different from your previous
experience. Most International students find it more academically challenging to study in Australia, as there
is a greater demand for student responsibility. So it is important that you prepare yourself for the academic
challenges and improving your study skills by participating in the Academic Skills Program workshops, as
well as making use of other resources available on campus.
• Know your resources and expand your support system.
Find out how to claim OSHC
Whether you need to find a doctor, access the number for our OSHC Member Services team 24-hour Helpline or
find out how to make a claim, you can do so through our new OSHC iPhone App
At any time of the day, what can you do on the app?
• Find a doctor near you using your GPS
atmc.edu.au
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ABN: 90468981519• Order your membership card
• Update your OSHC account details
• Find all our contact details
Helpful Information
Being a student is an exciting time where you will make new friends and experience different learning opportunities.
It is important to enjoy your city and your campus, for more information visit the following;
http://www.atmc.edu.au/student-support/before-you-arrive
Our campus is located in a well-lit, busy location with easy access to public transport
Melbourne Trams:
Elizabeth Street, 200 m. Trams 19, 59 and 57
Melbourne Trains:
Melbourne Central Station, 300 m, 5 min walk.
Flinders St Station, 500 km, 7 min walk, Can catch any tram down to Elizabeth Street and get off at Melbourne
central station.
Myki
In Melbourne and surrounding areas, Public transport is extremely accessible. However you MUST have a valid
ticket to travel or else you risk a $200+ fine. The only way to travel on Trams and metro services is through a Myki.
This can be purchased form any major tram stop at a ticket machine and train stations. You can also purchase one
at a 7 Eleven store. These are located throughout the CBD and suburbs. For more information please see
http://ptv.vic.gov.au/
V/Line
To travel to regional places, including Geelong, you will need to purchase a V/line ticket. These can be purchased
at Southern Cross Station or online at www.vline.com.au
Safety
Water Safety
Students are reminded about dangers associated with water environments. ATMC advises students to be well
informed about risks associated with water, including visits to Australian beaches and swimming pools. To help
students learn about how to enjoy water and be safe, ATMC has scheduled events during orientation to help
students understand the risks and how to best manage these risks.
Remember to:
atmc.edu.au
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ABN: 90468981519• Behave Safely - Obey all water safety signs, don’t drink alcohol, keep an eye on your friends when swimming
• Know Your Environment - Never run, jump or dive in shallow water
• Always Swim Between the Flags - Swim between red and yellow flags wherever possible
• always swim at a beach patrolled by lifesavers
• don't swim at the beach if you are not a confident swimmer
• Be Sun Smart Around the Water - Particular care should be taken from 10 am to 2 pm (11 am to 3 pm
daylight saving time) when UV radiation levels are highest
Emergencies – Dial 000
The Triple Zero (000) service is the quickest way to get the right emergency service to help you. It should be used
to contact Police, Fire or Ambulance services in life threatening or emergency situations only. Emergency 000 lines
should not be used for general medical assistance.
Police
In Australia, police protect people and properties, detect and prevent crime, and preserve peace for everyone. They
are not connected to the military or politics. The police can help you feel safe. In a non-emergency situation, you
can contact the local police station directly on:
Melbourne Police Stations
226 Flinders Ln, Melbourne VIC 3000
(03) 9650 7077
637 Flinders St, Docklands, VIC 3008
(03) 9247 6491
Legal Services:
If you have a legal problem, or want to find out information about the law, Victoria Legal Aid may be able to help.
http://www.studymelbourne.vic.gov.au/help-and-advice/the-law-and-your-rights/legal-advice
https://www.legalaid.vic.gov.au/get-legal-services-and-advice/free-legal-advice
http://www.eccv.org.au/
http://familylegal.com.au/
Fire
The fire brigade extinguishes fires, rescues people from fires in cars and buildings, and helps in situations where
gas or chemicals become a danger. As soon as a fire starts call 000 no matter how small or large the fire may be
Poisons Information Line
atmc.edu.au
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ABN: 90468981519The poisons information line provides the public and health professionals with prompt, up-to-date and appropriate
information, and advice to assist in the management of poisonings and suspected poisonings. The Australia-wide
Poisons Information Centers have a common telephone number: 131 126.
Emergency Translation
For translation service in an emergency dial 1300 655 010.
Ambulance
Ambulances provide immediate medical attention and emergency transportation to hospital care.
Dial 000
Attending an Australian Hospital
Few private hospitals have emergency departments, so, in an emergency, most Australians rely on the public
hospital system. If you attend an Emergency Department in a hospital, you will be attended to immediately by a
triage nurse for information about you, your cover, and your current health condition. The triage nurse will
determine the urgency of your condition in comparison to others in need in the emergency room and it is likely
that you will remain at the emergency room for several hours. Whether you are seen immediately by a Doctor, or
have to wait, it is customary to keep you in the emergency room for several hours to monitor your condition before
releasing you to go home, or admitting you to hospital in more severe cases. There are extensive waiting times for
elective surgeries at public hospitals, e.g. for orthopaedic surgery.
Private hospitals are very expensive for treatment and hospitalisation. Your OSHC will cover some of the cost of
some private hospitals but you will have to pay the difference. Your health insurance (OSHC) covers the total cost
of accommodation in a shared ward of a public hospital. It also pays for the ‘scheduled fee’ for the doctor but you
will have to pay the difference if the doctor’s fee is higher than the ‘scheduled fee’.
Melbourne Hospitals
St Vincent’s Hospital - 41 Victoria Pde,
Fitzroy, VIC 3065 - (03) 9288 2211
The Alfred Hospital - Commercial Rd,
Prahran, VIC 3181 - (03) 9076 2000
Western Hospital - 148 Gordon St, Footscray,
VIC 3011 - (03) 8345 6666
Royal Melbourne Hospital - City Campus
300 Grattan Street, Parkville VIC 305 - (03) 9342 7000
Royal Melbourne Hospital - Royal Park Campus
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ABN: 9046898151934-55 Poplar Road, Parkville VIC 3052 - (03) 8387 2000
Monash Medical Centre - Clayton Campus
246 Clayton Road, Clayton VIC 3168 - (03) 9594 6666
Monash Medical Centre - Moorabbin Campus
Centre Road, Bentleigh East VIC 3165 - (03) 9928 8111
The Royal Children's Hospital
50 Flemington Road, Parkville VIC 3052 - (03) 9345 5522
The Royal Victorian Eye and Ear Hospital
32 Gisborne Street, East Melbourne VIC 3002 - (03) 9929 8666
Williamstown Hospital
77b Railway Crescent, Williamstown VIC 3016 - (03) 9393 0100
Box Hill Hospital
51 Nelson Road, Box Hill VIC 3128 - (03) 9895 3333
Caulfield Hospital
260 Kooyong Road, Caulfield VIC 3162 (03) 9276 6000
Dandenong Hospital
105-135 David Street, Dandenong VIC 3175 (03) 9554 1000
Frankston Hospital
Hastings Road, Frankston VIC 3199 - (03) 9784 7777
General Practitioners (GPs)
In Australia you do not have to go to a hospital to see a doctor. You can see a doctor (also known as a GP – General
Practitioner) in their private practice or medical centre, with part or the entire doctor’s fee being covered by
Medicare or OSHC. You must make an appointment to see a GP. It is important to note that some GP surgeries will
request full payment from you at the time of consultation and you will need to present the receipt to claim the
rebate back from your health cover provider.
Working & Studying
You are not permitted to start work until you have commenced your course of study
You can work a maximum of 20 hours per week or 40 Hours fortnightly during the term and unlimited hours when
your course is not in session.
The Department of Immigration and Border Protection (DIBP) considers your course to be ‘in session’: for the
duration of the advertised semesters (including periods when exams are being held) if you have completed your
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ABN: 90468981519studies and your Confirmation of Enrolment is still in effect if you are undertaking another course, during a break
from your main course and the points will be credited to your main course.
Permission to work
Applying online is the quickest way for students and their family members to lodge Permission to Work applications.
Applications received by post may take up to seven (7) days to process and applications lodged in person may take
longer.
For more information on how to apply for permission to work please visit the following:
http://www.immi.gov.au/students/students/working_while_studying/how-to-apply.htm
For a full list of mandatory and discretionary student visa conditions please visit:
http://www.immi.gov.au/students/students/working_while_studying/conditions.htm
Types of work for international students
International students often find work in retail, hospitality and administration. You may be paid more for working
on Sundays or public holidays.
Tutoring younger students in the field you are studying, or in your native language is also a good way to earn money.
Student tutors can earn about $40 AUD an hour.
Finding Work
You may find it difficult to find work in Australia, as you will be joining the general Australian population in your
search; therefore, you should not rely on income from employment when budgeting to pay for living expenses.
There is no guarantee that employment companies will find work for you. There are many different ways to find a
job in Australia like newspapers, campus job boards and most importantly online.
Try searching these online companies:
www.seek.com.au
www.careerone.com.au
www.mycareer.com.au
www.jobsearch.com.au
www.melbournegumtree.com.au
Taxes
Taxes are managed through the Australian Taxation Office (ATO). The tax you pay depends on how much you earn.
Getting a Tax File Number
You must obtain a Tax File Number to be able to work in Australia. A tax file number (TFN) is your unique reference
number to our tax system. When you start work, your employer will ask you to complete a tax file number
declaration form. If you do not provide a TFN your employment will be taxed at the highest personal income tax
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ABN: 90468981519rate, which will mean less money in your wages each week.
For more information and how to apply please visit; www.ato.gov.au or phone 13 28 61, 8am to 6pm Monday to
Friday. For the ATO translating and interpreter service phone 13 14 50
Mobile/Cell Phones
Australian telecommunications providers offer a wide range of services, which provide a mobile phone within the
cost of using that service. There are many differences to the services provided. You should understand what deal
you are accepting before signing a contract with a provider.
For a comparison of mobile phone plans in Australia see:
www.youcompare.com.au/
https://www.whistleout.com.au/MobilePhones
Setting up a Bank Account
To open a bank account you will need:
• your passport (with arrival date stamped by Australian immigration)
• student ID card
• money to deposit into the account (this can be as little as $10)
Anyone who wishes to open a bank account in Australia must show several pieces of personal identification which
are allotted a points system. 100 points of identification is required to establish your identity as the person who
will be named in the account. Your passport and proof of your arrival date in Australia will be acceptable as 100
points if you open an account within six weeks of arrival in Australia. After this time, you will be required to produce
additional documentation. As a student, you will be able to open an account with special student benefits.
Many banks have ‘Student Accounts’ which contain no or minimal fees for transactions that might normally be
attached to regular savings accounts. You will also require the student ID card from your institution to prove you
are a student and should have access to the benefits offered by a student bank account. For a comparison of
accounts in banks throughout Australia, see:
http://www.finder.com.au/bank-accounts/student-bank-accounts
The following are some main financial institutions in Australia;
• National Australia Bank www.nab.com.au,
• ANZ www.anz.com.au,
• Commonwealth Bank www.commbank.com.au,
• Westpac Bank www.westpac.com.au,
• St George Bank www.stgeorge.com.au
• Credit Union Australia www.cua.com.au
• Bendigo Bank www.bendigobank.com.au
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ABN: 90468981519Adjusting to Life in Australia
While living and studying abroad may be an exciting adventure, it can also present a range of challenges. Having
decided to study and live in Australia you will be undertaking adjustments in many areas of your life including
cultural, social and academic. It is also important to remember that while these changes are occurring you will be
embarking upon a new semester of study (for many of you in a different language) and be away from your usual
supports, networks and resources.
Adjustment to a new country and culture is a process that occurs gradually and takes time. The values, beliefs,
traditions and customs of your home country may vary greatly from those in Australia and adapting to the
Australian way of life may take some time. This advice may help:
Listen, observe and ask questions
Adjustment to a new culture and way of life takes time. Allow yourself time to observe those around you and
patterns of both verbal and non-verbal communication. Don’t be afraid to ask questions if there are things you do
not understand as this will reduce the chance of confusion or misunderstandings.
Become involved
Make an effort to meet people and become involved in groups both on campus and in the wider community.
Maintain an attitude of openness to new situations and experiences. Establishing friendships and joining groups is
the best way to experience and learn about Australian culture and will certainly mean you have a richer and more
enjoyable time here.
Try to maintain a sense of perspective
When confronted with difficulties remind yourself that living and studying abroad is a challenge and it is normal to
feel stressed, overwhelmed and out of your depth at times.
Try to recall or make a list of the reasons you initially wanted to study abroad in the first place. Listing positive
events or changes within yourself that have occurred since you arrived may also assist with getting things in
perspective.
Maintain some of the routines and rituals you may have had in your home
country
This can include small things such as continuing to drink a certain type of coffee or tea or eating specific foods. It
may also include maintaining involvement in bigger events such as celebrating a national day in your country of
origin with a group of friends or finding a cultural group related to your home country for support.
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ABN: 90468981519Keep lines of communication open with those at home
Communicating with those at home regularly about your experiences of study and life in
Australia, through emails, telephones and letters is vital. Not only does it help to keep you connected with
important social supports, it also assists your friends and family to understand your experiences, which will smooth
the transition when you return home.
Sense of humour
Importantly, remember that living in a different culture means you will inevitably find yourself in a range of unusual
and often confusing situations. Being able to laugh in these situations will remind you that it takes time to
understand different cultures and that it is ok to make mistakes.
Ask for help
Do not be afraid to ask for assistance or support if you need it. In addition to the
Counselling Service there are many organisations set up on campus to ensure you have a successful and enjoyable
time in Australia.
Culture Shock
Almost all international students go through an anxious period while adjusting to life in a totally new environment.
During this time, you may go through a wide range of emotions, from fascination and excitement, to loneliness and
frustration.
Leaving all that is familiar in your own culture and trying to adapt to a new cultural, social and academic
environment is often a challenging experience.
It always takes time to adapt to a new culture, new ideas. However, ATMC’s student services is here to assist new
students to go through this difficult time.
International Food
When starting to live in a new country you can sometimes feel homesick. One way of helping you is to create food
from your home country, we have asked many people about the best places to get certain foods and the list is
below.
WE ARE HERE TO HELP – STUDENT SERVICES ARE ALWAYS AVAILABLE TO ASSIST AT ATMC – COME AND ASK!
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