Bay of Plenty Maternity Support Directory 2019 - Back to top - Bay Navigator

 
Bay of Plenty
              Maternity Support Directory
                         2019

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Welcome to the Bay of Plenty, Maternity Support Directory, 2019. This
directory has been developed by the Bay of Plenty District Health Board
Maternity Quality and Safety Programme (MQSP) as a resource for Maternity
Service providers to refer families/whānau to.

If you are aware of any updates or other services available that could be
added to future directories please contact the MQSP Coordinator at
MQSP@bopdhb.govt.nz

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Table of Contents
ABUSE............................................................................................................................................................................................................................................... 4
   WESTERN BOP - Abuse................................................................................................................................................................................................................. 4
   EASTERN BOP - Abuse .................................................................................................................................................................................................................. 8
ADDICTION ....................................................................................................................................................................................................................................... 9
   WESTERN BOP - Addiction ........................................................................................................................................................................................................... 9
   EASTERN BOP - Addiction .......................................................................................................................................................................................................... 19
HEALTHY FAMILIES ......................................................................................................................................................................................................................... 23
   WESTERN BOP – Healthy Families ............................................................................................................................................................................................. 23
   EASTERN BOP – Healthy Families............................................................................................................................................................................................... 38
MATERNITY CARE ........................................................................................................................................................................................................................... 44
   WESTERN BAY – Maternity Care ................................................................................................................................................................................................ 44
   EASTERN BAY – Maternity Care ................................................................................................................................................................................................. 48
   National – Maternity Care ......................................................................................................................................................................................................... 50
MENTAL HEALTH ............................................................................................................................................................................................................................ 51
   WESTERN BAY – Mental Health ................................................................................................................................................................................................. 51
   EASTERN BAY – Mental Health .................................................................................................................................................................................................. 57
   NATIONAL – Mental Health ....................................................................................................................................................................................................... 60
POSTNATAL SERVICES .................................................................................................................................................................................................................... 61
   WESTERN BAY – Postnatal Services ........................................................................................................................................................................................... 61
   EASTERN BAY – Postnatal Services ............................................................................................................................................................................................ 66

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ABUSE
Name                           Service                                   Contact Details                          Referral Criteria

WESTERN BOP - Abuse
Amped4Life                     Helps communities fight drug and          Ph: (021) 461 325
                               alcohol problems. They work with
                               schools, community groups and work        Web: http://www.amped4life.net.nz/
                               places to help teenagers make better
                               life choices.

Bay of Plenty Sexual Assault   A free 24-hour a day service in the Bay   7 Kauri Street, Gate Pa,                 Open Entry (No Appointment
Support Services               of Plenty for adults, teenagers and       Tauranga 3112                            Required)
                               children who have been sexually
                               assaulted.                                Ph: (07) 577 0512
                                                                         or (0800) 227 233

                                                                         Web: www.bopsass.org

Bay of Plenty Therapy          Provides free counselling for people      22A Gordon Road, Mt Maunganui,           Entry Assessment Check eligibility
Foundation Inc.                that are unable to afford counselling     Tauranga 3116                            here
                               and are not eligible for funding from                                              http://www.boptherapyfoundati
                               any other source.                         Ph: (07) 575 5506                        on.co.nz/Eligibility.html
                                                                         Ph: (07) 544 8384

                                                                         Web:
                                                                         http://www.boptherapyfoundation.co.nz/

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Name                       Service                                     Contact Details                          Referral Criteria
Family Works Northern      Deliver social services to support          Hillier Centre, 31 Gloucester Rd, Mt     Open Entry (No Appointment
                           children and families to learn, grow and    Maunganui,                               Required)
                           thrive. Through counselling and social      Tauranga 3116
                           work support for children and families,
                           along with a range of group                 Ph:(07) 575 9709
                           programmes.
                                                                       Web: www.familyworksnorthern.org.nz

Graeme Dingle Foundation   School based programmes including           Historic Village, Seventeenth Ave,       Entry Assessment (Contact Us)
Formerly Foundation for    Kiwi Can, Stars, Career Navigator,          Tauranga South 3112
Youth Development          Project K and MYND. Using fun and safe
                           experiential learning through the great     Ph:(07) 571 0165
                           outdoors and inspirational classroom        or (021) 992 613
                           leaders and world-class mentors to help
                           our young people keep on track, learn       Web: www.dinglefoundation.org.nz
                           good values and set goals for the future.

Live for More              Free service that uses surf therapy to      882B Cameron Road,
                           reach troubled young men and                Tauranga
                           empower them to turn their lives
                           around. They work with 17-25 year old       Ph: (07) 577 6798
                           men who are caught up in lifestyles of
                           drugs, alcohol, crime, gangs, prison and    Web:
                           violence.                                   http://www.liveformore.org.nz/contact/

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Name                         Service                                    Contact Details                              Referral Criteria
Living Without Violence      Provides Violence & Anger Support          26 Twelfth Ave, Tauranga South, Tauranga     Open Entry (No Appointment
Collective                   Education services                         3112                                         Required)

                                                                        Ph:(07) 577 9297

                                                                        Web:
                                                                        https://healthpages.co.nz/directory/listin
                                                                        g/violenceanger-support-education-
                                                                        tauranga-living-without-violence-
                                                                        collective

Maori Women’s Welfare        Free service that helps families with      Ph: (07) 571 3746
League                       health, alcohol and drug abuse, violence
                             and working with other agencies to         Web: http://mwwl.org.nz/
                             support whānau.

Ngati Ranginui Iwi Society   The core business of The Rūnanga is to     166 Seventeenth Ave, Tauranga, 3112          Entry Assessment (Contact Us)
Incorporated                 deliver better health, social and
                             educational outcomes for our whānau.       Ph: (07) 571 0934

                                                                        Web: http://www.ranginui.co.nz/

Shakti Ethnic Women's        Hosts a safe Refuge, provides domestic     Tauranga                                     Open Entry (No Appointment
Support Group                violence intervention support, crisis                                                   Required)
                             response, English language classes, road   Ph: (07) 579 0532
                             safety programmes and other life skills    or (0800) SHAKTI, (0800) 742 584
                             programmes for ethnic women and
                             their children. A drop-in service centre   Web: https://shakti-international.org/
                             for women is also offered. Services
                             cover Bay of Plenty, Rotorua and
                             Waikato regions.

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Name                            Service                                       Contact Details                           Referral Criteria
Strengthening Families          Strengthening Families is available for       9 Brookfield Terrace,                     Open Entry (No Appointment
Eastern Bay of Plenty           any whānau/ family in New Zealand             Tauranga 3110                             Required)
                                when more than one community
                                support organisation or government            Ph: (022) 077 5514
                                service is or could be required. It is free   or (022) 077 5373
                                and 100% voluntary.
                                                                              Web:
                                                                              http://www.strengtheningfamilies.govt.n
                                                                              z/

Tauranga Moana Abuse                                                          31 Gloucester Rd, Mount Maunganui         Open Entry (No Appointment
Prevention Strategy                                                                                                     Required)
                                                                              Ph: (07) 575 9709

                                                                              Web:
                                                                              https://www.facebook.com/TMAPS-
                                                                              Tauranga-Moana-Abuse-Prevention-
                                                                              Strategy-480157282162571/

Tauranga Early Years’ Service   This early intervention approach              Tebbs Lane, Gate Pa, Tauranga 3112        Entry Assessment (Contact Us)
Hub                             focuses on access to quality and
                                specialized services, effective co-           Ph: (07) 571 5830
                                ordination, support and access to
                                information and advice.                       Web:
                                                                              http://www.temanutoroa.org.nz/early-
                                                                              years

Tauranga Women's Refuge                                                       (0800) TO REFUGE / (0800) 8673 3843       Open Entry (No Appointment
                                                                              or (07) 541 1911 (crisis phone)           Required)

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Name                        Service                                    Contact Details                          Referral Criteria

EASTERN BOP - Abuse
Family Works Northern       Deliver social services to support         156 The Strand,                          Open Entry (No Appointment
                            children and families to learn, grow and   Whakatāne 3120                           Required)
                            thrive. Through counselling and social
                            work support for children and families,    Ph: (07) 307 1133
                            along with a range of group
                            programmes.                                Web:
                                                                       https://www.familyworksnorthern.org.nz
                                                                       /service-centre/Whakatāne

Whakatohea Iwi Social and                                              128 Church St,                           Open Entry (No Appointment
Health Services                                                        Opotiki 3122                             Required)

                                                                       Ph: (07) 315 6042

Whānau Awhina Women's                                                  Whakatāne                                Open Entry (No Appointment
Refuge Inc.                                                            (0800) REFUGE                            Required)
                                                                       or (07) 308 5531

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ADDICTION
Name                      Service                                   Contact Details                          Referral Criteria

WESTERN BOP - Addiction
Bay of Plenty Addiction   Community-focused care, underpinned       Tauranga Hospital, Tauranga South,       Open Entry (No Appointment
Service                   by recovery and harm reduction            Tauranga 3112                            Required)
                          models. The services are supported by a
                          24-hour seven-day a week acute/crisis     Ph: (07) 579 8391
                          service and acute admission inpatient
                          services.                                 Web:
                                                                    https://www.bopdhb.govt.nz/services/a-
                                                                    z-hospital-services/mental-health-
                                                                    addiction-services/

Bay of Plenty Therapy     Provides free counselling for people      22A Gordon Road, Mt Maunganui,           Entry Assessment Check eligibility
Foundation Inc.           that are unable to afford counselling     Tauranga 3116                            here
                          and are not eligible for funding from                                              http://www.boptherapyfoundati
                          any other source.                         Ph: (07) 575 5506                        on.co.nz/Eligibility.html
                                                                    Ph: (07) 544 8384

                                                                    Web:
                                                                    http://www.boptherapyfoundation.co.nz/

Brave Hearts NZ           A free support service for people with    Ph (0508) 272 834
                          loved ones in the grips of substance
                          abuse and addiction. They hold group      Web: https://www.bravehearts.nz/
                          meetings and provide support.

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Name                          Service                                    Contact Details                              Referral Criteria
Community Mental Health                                                  (07) 579 8329                                Entry Assessment (Contact Us)
and Addiction Services                                                   or (0800) 800 508 (24hr crisis line)

                              Family link Fieldworkers educate,          Historic Village, Seventeenth Ave, Tauranga Referrals to our services can be
Family Link                   support and advocate for family and        South,                                      made by anyone including:
                              whānau who have loved ones                 Tauranga 3112                               Self-referrals,
                              experiencing addiction and/or mental                                                   Hospital services,
                              unwellness. They also educate, support     Ph: (07) 577 1457                           Community services,
                              and advocate for children and youth                                                    Doctors,
                              from the ages of 7-17 who have a           Web: www.familylink.co.nz                   Schools
                              parent or sibling experiencing addiction
                              and/or mental unwellness.

Get Smart Tauranga Kia Kaha   Works alongside young people up to         No.53 The Village, Seventeenth Ave,          Open Entry (Appointment
Drug and Alcohol Services     the age of 24 to keep them safe from       Tauranga 3112                                Required)
                              the harmful effects of alcohol and
                              drugs.                                     Ph: (07) 571 3712
                              Free counselling.                          or (0800) 571 3712

                                                                         Web: https://getsmarttga.org.nz/

Hanmer Clinic Tauranga        Provides effective, abstinence based       1235 Cameron Rd, Greerton,                   Open Entry (No Appointment
                              outpatient treatment services for          Tauranga 3112                                Required)
                              alcohol and other drug dependence to
                              assist clients and their families/whānau   Ph: (07) 579 6470
                              to achieve recovery and positive long      Or (0800) 842 426
                              term wellbeing.
                                                                         Web:
                                                                         https://www.healthpoint.co.nz/mental-
                                                                         health-addictions/mental-health-
                                                                         addictions/hanmer-clinic-tauranga-
                                                                         hanmer-bop-charitable/

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Name                            Service                                    Contact Details                          Referral Criteria
Huria Trust                     Works to help youth, family and            4 Te Kaponga St, Judea,                  Open Entry (No Appointment
                                whānau reduce the harm caused by           Tauranga 3110                            Required)
                                drugs, and other health problems.
                                                                           Ph: (07) 578 7838

                                                                           Web:
                                                                           http://www.facebook.com/huriatrust/

Infant, Child and Adolescent    Provides comprehensive mental health       881 Cameron Rd, Tauranga South,          Entry Assessment (Contact Us)
Mental Health Services          assessments/treatment for children and     Tauranga 3112
(ICAMHS)                        adolescents between the ages of 0-18
                                who have moderate to serious mental        Ph: (07) 579 8380
                                health problems.                           or (0800) 333 061

                                                                           Web:
                                                                           https://www.bopdhb.govt.nz/services/a-
                                                                           z-hospital-services/adolescent-
                                                                           health/adolescent-mental-health/
Junction                        Free service offering one-on-one           28 Carlisle Street, Greerton,
                                support and group meetings for people      Tauranga
                                with drug problems.
                                                                           Ph: (07) 543 3010

                                                                           Web:
                                                                           http://turningpoint.org.nz/9/junction-
                                                                           peer-support-and-advocacy

LINC Support Services (Living   Free service that helps people who have    76 Ninth Avenue, Tauranga                Entry Assessment (Contact
Independently Navigating        experienced mental illness and                                                      Service provider)
Communities                     addictions to live with their symptoms,    Ph: (07) 578 6075
                                while achieving their goals, so they can
                                live a fulfilled and healthy life.         Web: https://linc.nz/

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Name                         Service                                    Contact Details                          Referral Criteria
Live for More                Free service that uses surf therapy to     882B Cameron Road,
                             reach troubled young men and               Tauranga
                             empower them to turn their lives
                             around. They work with 17-25 year old      Ph: (07) 577 6798
                             men who are caught up in lifestyles of
                             drugs, alcohol, crime, gangs, prison and   Web:
                             violence.                                  http://www.liveformore.org.nz/contact/

Maori Women’s Welfare        Free service that helps families with      Ph: (07) 571 3746
League                       health, alcohol and drug abuse, violence
                             and working with other agencies to         Web: http://mwwl.org.nz/
                             support whānau.

Maternal Mental Health and   Provide community-focused care,            829 Cameron Rd,
Addiction Service            underpinned by recovery and harm           Tauranga
                             reduction models. The services are
                             supported by a 24-hour seven-day a         Ph: (07) 57908380
                             week acute/crisis service and acute
                             admission inpatient services.              Web:
                                                                        https://www.bopdhb.govt.nz/services/a-
                                                                        z-hospital-services/mental-health-
                                                                        addiction-services/

Ngāi Te Ahi – Ngāti He       A free service working with youth,         29 Wikitoria Street, Maungātapu,
Hauora (Maungātapu)          family and whānau to reduce the harm       Tauranga 3112
                             caused by drugs and other health
                             problems.                                  Ph (07) 544 8793

                                                                        Web: http://www.facebook.com/Ngai-te-
                                                                        Ahi-Ngati-He-Hauora-
                                                                        369044953174207/

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Name                       Service                                  Contact Details                        Referral Criteria
Ngāti Kahu Hauora          A free service helping people            69 Carmichael Road, Bethlehem,
                           understand and threat their drug         Tauranga
                           problem within a kaupapa Maori
                           framework. There is also a GP service    Ph: (07) 576 0160
                           and other support through the holistic   or 0800 760160
                           approach.
                                                                    Web:
                                                                    http://www.ngatikahuhauora.co.nz/
Ngā Kakano AOD Programme   A free tangata whenua based              50 Jellicoe Street,
                           organisation, working in Tauranga, Te    Te Puke
                           Puke, Opotiki and Murupara. Providing
                           help with drug assessments and           Ph: (07) 573 0660
                           counselling, support whānau and as
                           needed help with resident programmes.    Web:
                                                                    http://www.healthpoint.co.nz/mental-
                                                                    health-addictions/mental-health-
                                                                    addictions/nga-kakano-foundation-
                                                                    mental-health-addiction/

Ngā Mataapuna Oranga PHO   Provide a range of services:             157 Fraser St, Tauranga South,         Open Entry (Appointment
                           GP clinics                               Tauranga 3112                          Required)
                           Telehealth to rural areas
                           Education services                       Ph: (07) 579 4930
                           Social Services
                           Community Engagement                     Web: http://nmo.org.nz/

Poutiri Trust              Works with a network of local health     35 Commerce Lane,
                           providers to support those with drug     Te Puke
                           and other health problems. This
                           includes helping children, teenagers,    Ph: (07) 573 0091
                           and adults who are being harmed by
                           the use of drugs in their community.     Web: https://poutiri.org/

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Name                          Service                                   Contact Details                          Referral Criteria
Pirirakau Hauora Charitable   A free service that works with a          3 Lochhead Road
Trust (Te Puna)               network of local health providers to      Te Puna,
                              support those with drug and other         Tauranga
                              health problems, including, children,
                              teenagers and adults who are being        Ph: (07) 552 4573
                              harmed by the use of drugs in their
                              community.                                Web: http://pirirakauhauora.org.nz/

Problem Gambling              Qualified counsellors provide free,       Hillier Centre, 31 Gloucester Rd,        Appointment Required
Foundation of New Zealand     professional and confidential             Mt Maunganui,
                              counselling for both gamblers and         Tauranga
                              others affected by gambling.
                                                                        Ph: (0800) 664 262
                                                                        Or (07) 754 2683

                                                                        Web: https://www.pgf.nz/

SORTED                        A free, confidential service that helps   829 Cameron Rd,                          Open Entry (No Appointment
                              young people looking for information      Tauranga 3112                            Required)
                              and help on alcohol and drugs.
                                                                        Ph: (07) 557 5052
                                                                        After Hours (0508) 800 508

                                                                        Web:
                                                                        https://www.bopdhb.govt.nz/services/yo
                                                                        uth-alcohol-drugs-service/

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Name                            Service                                    Contact Details                           Referral Criteria
Strengthening Families          A free service. Available for any          9 Brookfield Terrace,                     Open Entry (No Appointment
Eastern Bay of Plenty           whānau/ family in New Zealand when         Tauranga 3110                             Required)
                                more than one community support
                                organisation or government service is or   Ph: (022) 077 5514
                                could be required.                         or (022) 077 5373

                                                                           Web:
                                                                           http://www.strengtheningfamilies.govt.n
                                                                           z/

Tauranga Addiction Services -   Offers the opportunity to evaluate         176 Fraser St,                            Open Entry (No Appointment
The Salvation Army              alcohol or drug use and explore ways to    Tauranga 3112                             Required)
                                bring things under control again.
                                                                           Ph: (07) 578 9329
                                                                           Or (0800) 53 00 00

                                                                           Web:
                                                                           https://www.salvationarmy.org.nz/get-
                                                                           help/alcohol-and-drug-support

Te Awanui Hauora                A free service working with youth,         Opureora Road, Matakana Island,
(Matakana Is)                   family and whānau on Matakana Island       Tauranga
                                to help reduce the harm caused by
                                drugs and other health problems.           Ph: (07) 578 7862

                                                                           Web: http://wakahourua.co.nz/te-
                                                                           awanui-hauora-trust

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Name                             Service                                    Contact Details                         Referral Criteria
Te Manu Toroa Mental             For Parents and whānau concerned           Tebbs Lane,                             Open Entry (No Appointment
Health Services                  about their Tamariki or rangatahi or       Tauranga                                Required)
                                 want information and advice on coping
                                 with difficult behaviours and stressful    Ph: (07) 577 4911
                                 situations.
                                 For Rangatahi who are worried and          Web:
                                 need support or just someone to talk to.   http://www.temanutoroa.org.nz/mental-
                                 Agencies looking for a service that can    health
                                 work from holistic point of view
                                 incorporating a whānau and collective
                                 ways of improving situations.

Te Puna Hauora - Ki Uta ki Tai   Tamariki, rangatahi, pakeke, kuia and      139 Fifteenth Ave,                      Open Entry (No Appointment
                                 koroua - children adolescents, adults      Tauranga 3112                           Required)
                                 and older people - with mild to
                                 moderate mental health needs and/or        Ph: (07) 571 8024
                                 addictions are welcome to seek us our      or (0800) 800 508
                                 services.
                                                                            Web:
                                                                            https://www.tepunahauorabop.co.nz/

Te Runanga o Ngai Te Rangi       Addiction support.                         25 Te Awa o Tukarako Ln,                Open Entry (No Appointment
Iwi Trust                        Community Action Youth and Drugs           Mount Maunganui 3116                    Required)
                                 Issues.
                                                                            Ph: (07) 575 3765

                                                                            18 Rereatukahia Road,
                                                                            Katikati 3178

                                                                            Ph: (027) 4728 190

                                                                            Web: http://www.ngaiterangi.org.nz/

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Name                     Service                                    Contact Details                         Referral Criteria
Te Tawharau o te Ora     A free service to help Maori and Pacific   441 Fraser St, Parkvale,
(Tauranga)               Island whānau find emergency housing       Tauranga 3112
                         in the Tauranga area.
                         Also help reduce the harm caused by        Ph: (021) 162 8065
                         drugs.
                                                                    Web:
                                                                    http://www.facebook.com/TeTawharau
                                                                    OTeOra/

Te Tomika Trust          A free service to help people, their       60 Grace Road,
                         family and whānau with drug and            Tauranga 3112
                         alcohol problems using a kaupapa
                         Māori framework.                           Ph (07) 578 9733

                                                                    Web: http://tetomikatrust.org.nz/

Te Tuingā Whānau         A free service to help youth, family and   190 Chadwick Rd, Greerton,
(Tauranga)               whānau reduce the harm caused by           Tauranga 3142
                         drugs, and other health problems.
                                                                    Ph: (07) 571 0875

                                                                    Web: http://www.ttw.org.nz/

Vincent House Recovery   Helps with community-based support so 78 No 3 Road,
Trust                    people can take charge of their own    Te Puke 3183
                         health and wellbeing. Also help people
                         develop their skills and find work.    Ph: (07) 573 6483

                                                                    Web: https://vincenthouse.weebly.com/

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Name                          Service                                    Contact Details                           Referral Criteria
Western Bay of Plenty         Working with communities throughout        126 Eleventh Ave,                         Open Entry (No Appointment
Primary Health Organisation   the region to support healthy lifestyles   Tauranga 3110                             Required)
(WBOPPHO)                     and improve health care by providing
                              health services across the Western Bay     154 Firth Ave West,
                              from Waitangi to Katikati.                 Tauranga

                                                                         Ph: (07) 577 3190
                                                                         or (07) 578 2657

                                                                         Web: http://www.wboppho.org.nz/

Whaiorangā Trust              A free service to help with alcohol and    531 Welcome Bay Road, Welcome Bay,
                              drug interventions with a primary focus    Tauranga 3175
                              of the wellbeing of whānau, hapū and
                              iwi.                                       Ph: (07) 544 9981

                                                                         Web:
                                                                         http://nmo.org.nz/collective/whaioranga

Youth Horizons                A free service supporting children young 201 Devonport Road, Tauranga 3140
                              people and their families and whānau
                              with challenging conduct and addiction Ph: (07) 575 2639
                              problems. This includes foster housing
                              in a family and whānau setting           Web: http://www.youthorizons.org.nz/

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Name                         Service                                    Contact Details                          Referral Criteria

EASTERN BOP - Addiction
Bay of Plenty Addiction      Community-focused care, underpinned        52 Commerce St,                          Open Entry (No Appointment
Service (formerly CADS)      by recovery and harm reduction             Whakatāne 3120                           Required)
                             models. The services are supported by a
                             24-hour seven-day a week acute/crisis      Ph: (07) 306 0154
                             service and acute admission inpatient
                             services.                                  Web:
                                                                        https://www.bopdhb.govt.nz/services/a-
                                                                        z-hospital-services/mental-health-
                                                                        addiction-services/

Community Mental Health                                                 2/52 Commerce St,                        Open Entry (No Appointment
and Addiction Services                                                  Whakatāne 3120                           Required)

                                                                        Ph: (07) 306 0154
                                                                        or
                                                                        24 hr crisis number (0800) 77 45 45

Eastern Bay Primary Health   Support the provision of primary health    5 Louvain Street
Alliance (EBPHA)             care services through General Practices,   Whakatāne 3158
                             the EBPHA community health team and
                             other health providers to the people of    Ph: (07) 306 2300
                             the Eastern Bay of Plenty.
                                                                        Web: http://www.ebpha.org.nz/

                                                                        Email: admin@ebpha.org.nz

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Name                            Service                                   Contact Details                         Referral Criteria
Emerge Aotearoa                 Provides a wide range of                  Ph: (07) 579 9020
                                community-based mental health,
                                addiction, disability support and         Web: https://emergeaotearoa.org.nz/
                                social housing services
                                nationwide.

Te Ika Whenua Counselling       Drug and alcohol counselling.             5 Oregon Dr,                            Open Entry (No Appointment
Services Trust                  Family support.                           Murupara 3025                           Required)

                                                                          Ph: (07) 366 5562

                                                                          Web:
                                                                          https://www.healthpoint.co.nz/mental-
                                                                          health-addictions/mental-health-
                                                                          addictions/te-ika-whenua-counselling-
                                                                          services-trust/

Ngati Awa Social and Health     Health and disability services offered:   15 Golf Links Rd,                       Open Entry (No Appointment
Services - Te Tohu o te Ora o    • Whānau ora health promotion and        Whakatāne                               Required)
Ngati Awa                            prevention
                                 • Tamariki Ora                           Ph: (07) 306 0096
                                 • Nurse-led Kaupapa Māori –
                                     chronic disease                      Email: enquiries@nash.org.nz
                                 • Family Start
                                 • Te Tawera – engaging priority
                                     families
                                 • Bay Facilitation Services
                                 • Sawmill Workers Against Poisons
                                     (SWAP)
                                 • Aukati Kaipaipa
                                 • Iwi Social Services
                                 • CAYAD – Community action youth

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against drugs
                   •   IYP – Incredible Years parenting
                   •   Respiratory Management
                   •   Kuia/Koroua Oranga
                   •   Matangireia ECE

Name              Service                                 Contact Details                      Referral Criteria
SORTED            SORTED is the youth alcohol and         106 Commerce St,                     Entry Assessment (Contact service
                  drugs service of the Bay of Plenty      Whakatāne 3120                       provider)
                  District Health Board.
                                                          Ph: (07) 308 8803
                                                          or (0800) 486 947

                                                          Web:
                                                          www.bopdhb.govt.nz/services/youth-
                                                          alcohol-drugs-service/

Te Ao Hou Trust   Integrated case management              38 King St, Opotiki 3122             Open Entry (No Appointment
                  Whānau Ora navigation                                                        Required)
                  Healthy families                        Ph: (07) 315 6266
                  Kaupapa Maori Antenatal Programme
                  Kia Piki te Ora (Suicide prevention)    Web: www.teaohou.org.nz

Tuhoe Hauora      Kaupapa Māori Education                 44-46 Tuhoe St, Taneatua 3123        Entry Assessment (Contact
                  Advocacy/Peer Support Mental                                                 Service provider)
                  Health                                  Ph: (07) 312 9874
                  Kaupapa Advocacy Peer Support
                  Consumer – Whānau                       Web: www.tuhoehauora.org.nz
                  Kaupapa Alcohol and Drug
                  Counsellor Adults
                  Kaupapa Māori Coexisting Disorders
                  Planned Adult Respite Care

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Name                        Service                                   Contact Details                          Referral Criteria
Voyagers, Te Kaumoana o     Community services for children and       106 Commerce St,                         Entry Assessment (Contact Us)
Ruamano, Whakatāne          young people (up to 19 years) providing   Whakatāne 3120
                            assessment, counselling, psychiatry and
                            social work.                              Ph: (07) 308 8803
                                                                      or (0800) 486 947
                                                                      or (0800) 774 545 (crisis)

                                                                      Web:
                                                                      https://www.bopdhb.govt.nz/services/a-
                                                                      z-hospital-services/adolescent-
                                                                      health/adolescent-mental-health/

Whakaatu Whānaunga Trust    Health promotion                          94B Church St, Opotiki 3122              Open Entry (No Appointment
                            Education                                                                          Required)
                            Youth drug and alcohol abuse support.     Ph: (07) 315 5174
                            Whānau Support
                                                                      Web: www.wwt.org.nz

Whakatohea Iwi Social and                                             29A King St, Opotiki 3162                Open Entry (No Appointment
Health Services                                                                                                Required)
                                                                      Ph: (07) 315 6042

                                                                      Web: www.whakatohea.co.nz

Back to top                                                                                                                       Page 22 of 67
HEALTHY FAMILIES
Name                        Service                                 Contact Details                           Referral Criteria

WESTERN BOP – Healthy Families
Autism New Zealand Inc.     Provide support, information and       250 Chadwick Road, Greerton Village,       Open Entry (No Appointment
                            education on autism spectrum disorders Tauranga 3112                              Required)
                            (ASD) for individuals, their
                            family/whānau, caregivers, and         Ph: (07) 571 0003
                            professionals who engage with them.
                                                                   Web: https://www.autismnz.org.nz/

Bay of Plenty Therapy       Provides free counselling for people    22A Gordon Road, Mt Maunganui,            Entry Assessment Check eligibility
Foundation Inc.             that are unable to afford counselling   Tauranga 3116                             here
                            and are not eligible for funding from                                             http://www.boptherapyfoundati
                            any other source.                       Ph: (07) 575 5506                         on.co.nz/Eligibility.html
                                                                    Ph: (07) 544 8384

                                                                    Web:
                                                                    http://www.boptherapyfoundation.co.nz/

Bay Counselling & Therapy   Individual counselling                  Tauranga                                  Open entry
Services                    Psychotherapy
                            ACC counselling                         Ph: (07) 578 0959
                            Couple & family counselling
                            GP, LMC & WINZ Referrals accepted.      Web:
                            Costs $90-120                           http://www.baycounselling.co.nz/online/
                                                                    welcome.csn

Back to top                                                                                                                       Page 23 of 67
Name                        Service                                    Contact Details                          Referral Criteria
BOP Sexual Health Clinics   Free drop in clinics for sexual health     Lois Pearl House, 814 Cameron Road,
                            checks, STI (sexually transmitted          Tauranga.
                            infections) tests and treatments.
                                                                       DHB Building on Commerce Lane,
                                                                       Te Puke

                                                                       Ph: (07) 579 8157

                                                                       Web:
                                                                       http://www.bopdhb.govt.nz/services/a-
                                                                       z-hospital-services/sexual-health/

Bay of Plenty Therapy       Provides subsidised counselling for        22A Gordon Road,                         Entry Assessment (Contact Us)
Foundation Inc.             people that are unable to afford           Mt Maunganui,
                            counselling and are not eligible for       Tauranga 3116
                            funding from any other source.
                                                                       Ph: (07) 575 5506

                                                                       Web:
                                                                       http://www.boptherapyfoundation.co.nz/

Baywide Community Law       Gives free legal help to people on low     63 Willow Street,
                            income. This can include family court      Tauranga 3141
                            and care of children, domestic violence,
                            loss of housing, and harm in the home      Ph: (07) 571 6812
                            or community.
                                                                       Web: http://www.baywidecls.org.nz/

Back to top                                                                                                                         Page 24 of 67
Name                           Service                             Contact Details                             Referral Criteria
Budget advisory Service Inc.   Free money management and debt      Historic Village, Seventeenth Ave, Tauranga
                               relief advice                       South,
                                                                   Tauranga 3112

                                                                   Ph: (07) 578 0969
                                                                   (021) 081 77107
                                                                   Web:
                                                                   www.tgabudget.org.nz

                                                                   Email: info@tgabudget.org.nz

Deaf Aotearoa                  Deaf awareness courses              Historic Village, Seventeenth Ave,          Open entry
                               Equipment                           Tauranga South,
                               First signs education               Tauranga 3112

                                                                   Ph: (0800) 332 322
                                                                   or (021) 920 675 (text only)

                                                                   Web: http://deaf.org.nz/

Emerge Aotearoa                Provides a wide range of            Ph: (07) 579 9020
                               community-based mental health,
                               addiction, disability support and   Web: https://emergeaotearoa.org.nz/
                               social housing services
                               nationwide.

Back to top                                                                                                                        Page 25 of 67
Name              Service                                    Contact Details                               Referral Criteria
Family Link       Family link Fieldworkers educate,          Historic Village, Seventeenth Ave, Tauranga   Referrals to our services can be
                  support and advocate for family and        South,                                        made by anyone including:
                  whānau who have loved ones                 Tauranga 3112                                 Self-referrals,
                  experiencing addiction and/or mental                                                     Hospital services,
                  unwellness. They also educate, support     Ph: (07) 577 1457                             Community services,
                  and advocate for children and youth                                                      Doctors,
                  from the ages of 7-17 who have a           Web: www.familylink.co.nz                     Schools
                  parent or sibling experiencing addiction
                  and/or mental unwellness.

Family Planning    •   contraception                         74 Tenth Ave,                                 Self-referral
                   •   STI testing and treatment             Tauranga 3110
                   •   pregnancy testing
                   •   fertility services                    Ph: (07) 578 8539
                   •   abortion
                   •   cervical screening                    Web:
                   •   sexual dysfunction or issues          http://www.familyplanning.org.nz/clinics/
                                                             tauranga

Back to top                                                                                                                    Page 26 of 67
Name                       Service                                     Contact Details                       Referral Criteria
Family Start/Plunket       Home-visiting service that offers early     Tauranga Plunket Area Office          Entry Assessment (Contact
                           support for families who are expecting a    471 Devonport Road                    Service provider)
                           new baby or who are already caring for      Tauranga 3112
                           a new baby.
                           This service is for families experiencing   Ph: (0800) 677 236
                           personal or family/whānau situations
                           that make parenting more challenging,
                           such as families who:
                            • Have relationship problems
                            • Have difficulties with addiction
                            • Require positive support networks
                            • Are young parents
                            • Have child protection issues
                            • Have mental health issues
                            • Have limited resources

Family Works Northern      Deliver social services to support          Hillier Centre, 31 Gloucester Rd,     Open Entry (No Appointment
                           children and families to learn, grow and    Mt Maunganui,                         Required)
                           thrive. Through counselling and social      Tauranga 3116
                           work support for children and families,
                           along with a range of group                 Ph:(07) 575 9709
                           programmes.
                                                                       Web: www.familyworksnorthern.org.nz

Graeme Dingle Foundation   Runs several programmes for school          Historic Village, Seventeenth Ave,    Entry Assessment (Contact Us)
Formerly Foundation for    aged children                               Tauranga South 3112
Youth Development
                                                                       Ph:(07) 571 0165
                                                                       or (021) 992 613

                                                                       Web: www.dinglefoundation.org.nz

Back to top                                                                                                                     Page 27 of 67
Name                        Service                                    Contact Details                         Referral Criteria
Green Prescription (Sport   Supports participants to develop a         Ph: (027) 444 0694                      Phone or email for referral form.
BOP)                        sustainable healthy lifestyle.
                                                                       Email: janel@sportbop.co.nz

Grief Support Services      Free counselling and information for       147 Chadwick Rd, Greerton,              Open Entry (No Appointment
                            everyone experiencing grief and loss       Tauranga 3142                           Required)
                            including, individual, whānau and family
                            sessions.                                  Ph: (07) 578 4480

                                                                       Web: https://www.griefsupport.org.nz/

                                                                       Email admin@griefsupport.org.nz

Heart Kids                  For families diagnosed with a congenital   Leanne Brookes
                            heart defect. Can help with grants if      Ph: (021) 547 500
                            needing care in Starship.
                                                                       Web:www.heartkids.org.nz

Homes of Hope               Care providers for Oranga Tamariki         Tauranga                                Open Entry (No Appointment
                                                                                                               Required)
                                                                       Ph: (07) 578 9826

Huria Trust                 Works to help youth, family and            4 Te Kaponga St, Judea,                 Open Entry (No Appointment
                            whānau reduce the harm caused by           Tauranga 3110                           Required)
                            drugs, and other health problems.
                                                                       Ph: (07) 578 7838

                                                                       Web:
                                                                       http://www.facebook.com/huriatrust/

Back to top                                                                                                                        Page 28 of 67
Name                            Service                                    Contact Details                         Referral Criteria
Imagine Better                  Information or advice on living            Ph: (07) 281 1735                       If you would like longer-term
                                with a disability                          or (027) 493 4609                       support to achieve your goals, you
                                                                                                                   must:
                                                                           Web:                                      • be between 0 and 65 years
                                                                           http://www.imaginebetter.co.nz/what-          of age
                                                                           we-offer/local-area-coordination/lac-     • have a disability that lasts
                                                                           team/                                         longer than six months
                                                                                                                     • need support in some parts
                                                                           Email                                         of your life because of your
                                                                           jemma.mcloughlin@imaginebetter.co.n           disability. Your disability
                                                                           z                                             could be: physical; sensory
                                                                                                                         (for example, vision hearing
                                                                                                                         and Autism
                                                                                                                         Spectrum); intellectual.
                                                                                                                     • live in the Bay of Plenty or
                                                                                                                         Lakes District

LINC Support Services (Living   LINC helps people who have                 76 Ninth Avenue,                        Entry Assessment (Contact
Independently Navigating        experienced mental illness and             Tauranga                                Service provider)
Communities                     addictions to live with their symptoms,
                                while achieving their goals, so they can   Ph: (07) 578 6075
                                live a fulfilled and healthy life.
                                                                           Web: https://linc.nz/

Madison Centre                  A free live-in house that uses a former    150 Waihi Road, Judea,
                                motel to give people a safe place while    Tauranga
                                they get help from other service
                                providers.                                 Ph: (07) 577 1791

                                                                           Web: http://dalcam.co.nz/service-
                                                                           centres/madison-centre.html

Back to top                                                                                                                           Page 29 of 67
Name                      Service                                    Contact Details                         Referral Criteria
Maori Women’s Welfare     Free service that helps families with      Ph: (07) 571 3746
League                    health, alcohol and drug abuse, violence
                          and working with other agencies to         Web: http://mwwl.org.nz/
                          support whānau.
Merivale Community Inc.   Budget advice Counselling                  10 Kesteven Ave, Merivale,              Open Entry (No Appointment
                          Youth drop-in centre Youth                 Tauranga 3112                           Required)
                          programs Holiday programs
                                                                     Ph: (07) 578 6450

                                                                     Web: www.merivalecommunity.org

Ngāi Te Ahi – Ngāti He    A free service working with youth,         29 Wikitoria Street, Maungātapu,
Hauora (Maungātapu)       family and whānau to reduce the harm       Tauranga 3112
                          caused by drugs and other health
                          problems.                                  Ph (07) 544 8793

                                                                     Web: http://www.facebook.com/Ngai-te-
                                                                     Ahi-Ngati-He-Hauora-
                                                                     369044953174207/

Ngāti Kahu Hauora         A free service helping people              69 Carmichael Road, Bethlehem,
                          understand and threat their drug           Tauranga
                          problem within a kaupapa Maori
                          framework. There is also a GP service      Ph: (07) 576 0160
                          and other support through the holistic     or (0800) 760160
                          approach.
                                                                     Web:
                                                                     http://www.ngatikahuhauora.co.nz/

Back to top                                                                                                                      Page 30 of 67
Name                         Service                                 Contact Details                   Referral Criteria
Ngati Ranginui Iwi Society    • In-home support                      166 Seventeenth Ave,              Entry Assessment (Contact Us)
Incorporated                  • Support post-surgery                 Tauranga, 3112
                              • In-home support for end of life
                                  care.                              Ph: (07) 571 0934

                                                                     Web: http://www.ranginui.co.nz/

Nga Mataapuna Oranga         GP clinics for high needs groups        157 Fraser Street.
                             Telehealth for rural areas              Tauranga 3112.
                             Antenatal Classes
                             Community Tikanga Māori Programs        Web: http://nmo.org.nz/
                             Community Holiday Programs
                             Drivers Licencing Courses
                             Rangatahi Leadership Forums
                             Computers in Homes project in
                             partnership with the 20/20
                             Communications Trust
                             Stepping Up Computer Literacy
                             Programme with 20/20
                             Communications Trust
                             Financial Literacy seminars
                             Early Years’ Service Hub which is a
                             community information centre focused
                             on whānau with children up to 6yrs of
                             age.

Open Home Foundation                                                 14A Elder Ln, Bethlehem,          Open Entry (No Appointment
                                                                     Tauranga 3110                     Required)

                                                                     Ph: (07) 579 2840

                                                                     Web: www.ohf.org.nz

Back to top                                                                                                               Page 31 of 67
Name                          Service                                   Contact Details                           Referral Criteria
Papamoa Family Services       Offer a range of services including       35E Hartford Ave,                         Open Entry (No Appointment
                              Community Education, Financial            Papamoa Beach 3118                        Required)
                              Mentoring, Family Support, Counselling,
                              Youth Services, as well as information    Ph: (07) 574 7170
                              and advice.
                                                                        Web:
                                                                        https://anglicancarewaiapu.nz/services/
                                                                        papamoa-family-services/

Parent to Parent New          Links parents with a trained volunteer    Seventeenth Ave, Tauranga South,          Open Entry (No Appointment
Zealand                       Support Person who has a child of         Tauranga 3112                             Required)
                              family member with the same or similar
                              disability, health impairment, or who     Ph: (07) 578 0222
                              are experiencing a similar issue.         or (027) 808 3945
                                                                        or (0508) 236 236

                                                                        Web: https://parent2parent.org.nz

Pirirakau Hauora Charitable   A free service that works with a          3 Lochhead Road and Te Ōturu, 4 Paparoa
Trust (Te Puna)               network of local health providers to      Road,
                              support those with drug and other         Te Puna.
                              health problems, including, children,
                              teenagers and adults who are being        Ph: (07) 552 4573
                              harmed by the use of drugs in their
                              community.                                Web: http://pirirakauhauora.org.nz/

Solace Counselling Services   Family Counsellor                         Tauranga
                              Available for sessions in person, via
                              skype or via phone.                       Ph: (027) 554 3141
                              Cost $120

Back to top                                                                                                                        Page 32 of 67
Name                           Service                                       Contact Details                           Referral Criteria
St Peters House - Operated     Professional counselling (up to 6             136 Spring St,                            Open Entry (No Appointment
by St Peters Care and          sessions)                                     Tauranga, 3110                            Required)
Counselling Charitable Trust   Incredible Years parenting Course
                                                                             Ph: (07) 571 5916

                                                                             Web: https://www.stpetershouse.co.nz/

Strengthening Families         Strengthening Families is available for       STAND Children's Services                 Open Entry (No Appointment
                               any whānau/ family in New Zealand             9 Brookfield Terrace,                     Required)
                               when more than one community                  Tauranga 3110
                               support organisation or government
                               service is or could be required. It is free   Web:
                               and 100% voluntary.                           http://www.strengtheningfamilies.govt.n
                                                                             z/

Tauranga Community             A free service helping families find safe,    14 Willow St,
Housing Trust                  affordable housing.                           Tauranga 3110

                                                                             Ph: (07) 571 5390

                                                                             Web: http://www.tcht.co

Tauranga Counselling           Relationship counselling                      Otumoetai
Services – Kira Follas         Grief support and counselling
                                                                             Ph: (021) 0271 8127

                                                                             Web:
                                                                             https://www.counsellingtauranga.co.nz/

Back to top                                                                                                                             Page 33 of 67
Name                         Service                                      Contact Details                      Referral Criteria
Tauranga Foodbank            Free service supplying food parcels to       4G Brook St, Parkvale,
                             families in need in the Tauranga region.     Tauranga 3112

                                                                          Ph: (07) 578 9888

                                                                          Web:
                                                                          http://www.taurangafoodbank.co.nz/

Te Aranui Youth Trust        Mentoring partnerships for children          244 Chadwick Rd, Greerton,           Entry Assessment (Contact Us)
                             aged 8-15                                    Tauranga 3112

                                                                          Ph: (07) 577 8072

                                                                          Web: www.tayt.org.nz/

Te Awanui Hauora             A free service working with youth,           Opureora Road, Matakana Island,
(Matakana Is)                family and whānau on Matakana Island         Tauranga
                             to help reduce the harm caused by
                             drugs and other health problems.             Ph: (07) 578 7862

                                                                          Web: http://wakahourua.co.nz/te-
                                                                          awanui-hauora-trust

Te Manu Toroa Family Start   Family Start is a child centred, intensive   Tebbs Lane,                          Open Entry (No Appointment
                             program that focuses on improving            Tauranga                             Required)
                             children’s health, learning,
                             relationships, family/whānau                 Ph: (027) 6127 482
                             circumstances, environment and safety.

Back to top                                                                                                                        Page 34 of 67
Name                         Service                                    Contact Details                        Referral Criteria
Te Runanga o Ngai Te Rangi   Whānau support                             25 Te Awa o Tukarako Ln,               Open Entry (No Appointment
Iwi Trust                    Social Services                            Mount Maunganui 3116                   Required)

                                                                        Ph: (07) 575 3765

                                                                        Web:
                                                                        http://www.cab.org.nz/Pages/Communit
                                                                        yDirectoryDetail.aspx?id=ed6604ee-
                                                                        80ca-df11-b2ac-005056ae001d

Te Tawharau o te Ora         A free service to help Maori and Pacific   441 Fraser St, Parkvale,
(Tauranga)                   Island whānau find emergency housing       Tauranga 3112
                             in the Tauranga area.
                             Also help reduce the harm caused by        Ph: (021) 162 8065
                             drugs.
                                                                        Web:
                                                                        http://www.facebook.com/TeTawharau
                                                                        OTeOra/

Te Tuinga Whānau Support      •   WINZ issues                           190 Chadwick Rd, Greerton,             Open Entry (No Appointment
Services                      •   Child Youth & Family advocacy         Tauranga 3112                          Required)
                              •   Family Court/custody issues
                              •   Advocacy on domestic violence         Ph: (07) 571 0875
                              •   IRD/Child Support
                              •   Youth/parenting issues                Web: http://www.ttw.org.nz/
                              •   Housing NZ advocacy

Back to top                                                                                                                     Page 35 of 67
Name                          Service                                  Contact Details                          Referral Criteria
Triple P Positive Parenting   Parenting support                        47 Fraser st,                            Open Entry (No Appointment
Programme                                                              Tauranga 3110                            Required)

                                                                       Ph: (027) 311 2140
                                                                       or (07) 571 0144

                                                                       Web: www.triplep-parenting.net.nz

Waipu Hauora                  Providing and Health and Wellness        24 Hungahungatoroa Rd, Matapihi,         Open Entry (No Appointment
                              services to the community of Matapihi    Tauranga 3175                            Required)
                              and our surrounding areas.
                              Including:                               Ph: (07) 577 1921
                              Sexual Health
                              Contraception                            Web: https://waipu-
                              Smoking Cessation                        hauora.webnode.com/
                              Alcohol & drugs
                              Oral Health

Waiapu – Anglican care        Growing through grief – supports         95 Hartford Ave,
                              children and young people experiencing   Papamoa 3118
                              loss or change
                              Family services                          Ph: (07) 574 7170

                                                                       Te Puke

                                                                       Ph: (07) 573 7159

                                                                       Web:
                                                                       http://www.growingthroughgrief.org.nz/

Back to top                                                                                                                      Page 36 of 67
Name                          Service                                    Contact Details                      Referral Criteria
Western Bay of Plenty         Working with communities throughout        126 Eleventh Ave,                    Open Entry (No Appointment
Primary Health Organisation   the region to support healthy lifestyles   Tauranga 3110                        Required)
(WBOPPHO)                     and improve health care by providing
                              health services across the Western Bay     154 Firth Ave West,
                              from Waitangi to Katikati.                 Tauranga

                                                                         Ph: (07) 577 3190
                                                                         or (07) 578 2657

                                                                         Web: http://www.wboppho.org.nz/

Youth Horizons                A free service supporting children young 201 Devonport Road,
                              people and their families and whānau     Tauranga 3140
                              with challenging conduct and addiction
                              problems. This includes foster housing   Ph: (07) 575 2639
                              in a family and whānau setting.
                                                                       Web: http://www.youthorizons.org.nz/

Back to top                                                                                                                    Page 37 of 67
EASTERN BOP – Healthy Families
Name                           Service                            Contact Details                      Referral Criteria
Budget advisory Service Inc.   Free money management and debt     35 Quay Street,
                               relief advice                      Whakatāne 3120

                                                                  Ph: (07) 307 1390
                                                                  Email: budget.whk@vodafone.co.nz

                                                                  12 Ranfurly Court,
                                                                  Kawerau 3172

                                                                  Ph: (07) 323 6653
                                                                  (07) 304 8471
                                                                  Email:
                                                                  budgetservicerangitaiki@xtra.co.nz

East Bay REAP                  Strengthening Families, Early      21 Pyne Street,
                               Years Services Hub, HIPPY, SKIP,   Whakatāne 3120
                               SKKIPP and PAFT.                   Ph: (07) 308 4098

                                                                  60 Onslow Street,
                                                                  Kawerau 3127
                                                                  Ph: (07) 323 8608

                                                                  41B Pyne Drive,
                                                                  Murupara

                                                                  Ph: (07) 366 5784

                                                                  Web: http://www.eastbayreap.org.nz

Back to top                                                                                                                Page 38 of 67
Name                         Service                                    Contact Details                       Referral Criteria
Eastern Bay Primary Health   Support the provision of primary health    5 Louvain Street
Alliance (EBPHA)             care services through General Practices,   Whakatāne 3158
                             the EBPHA community health team and
                             other health providers to the people of    Ph: (07) 306 2300
                             the Eastern Bay of Plenty.
                                                                        Web: http://www.ebpha.org.nz/

                                                                        Email: admin@ebpha.org.nz

Emerge Aotearoa              Provides a wide range of                   Ph: (07) 579 9020
                             community-based mental health,
                             addiction, disability support and          Web: https://emergeaotearoa.org.nz/
                             social housing services
                             nationwide.

Hāpainga Stop Smoking        Stop Smoking Support                       5 Louvain St,
Service                                                                 Whakatāne 3120

                                                                        Ph: (0800) 427 246

                                                                        Web: www.ebpha.org.nz

                                                                        Email: hapainga@ebpha.org.nz

Back to top                                                                                                                       Page 39 of 67
Name                            Service                                   Contact Details                         Referral Criteria
Imagine Better                  Information or advice on living           Ph: (07) 282 3020                       For longer-term support to
                                with a disability                         or (027) 588 2699                       achieve your goals, you must:
                                                                                                                   • be between 0 and 65 years
                                                                          Web:                                          of age
                                                                          http://www.imaginebetter.co.nz/what-     • have a disability that lasts
                                                                          we-offer/local-area-coordination/lac-         longer than six months
                                                                          team/                                    • need support in some parts
                                                                                                                        of your life because of your
                                                                          Email:                                        disability. Your disability
                                                                          jeanette.tioke@imaginebetter.co.nz            could be: physical; sensory
                                                                                                                        (for example, vision hearing
                                                                                                                        and Autism
                                                                                                                        Spectrum); intellectual.
                                                                                                                   • live in the Bay of Plenty or
                                                                                                                        Lakes District

Ngati Awa Social and Health     Health and disability services offered:   15 Golf Links Rd,                       Open Entry (No Appointment
Services - Te Tohu o te Ora o    • Whānau ora health promotion and        Whakatāne                               Required)
Ngati Awa                            prevention
                                 • Tamariki Ora                           Ph: (07) 306 0096
                                 • Nurse-led Kaupapa Māori –
                                     chronic disease                      Email: enquiries@nash.org.nz
                                 • Family Start
                                 • Te Tawera – engaging priority
                                     families
                                 • Bay Facilitation Services
                                 • Aukati Kaipaipa
                                 • Iwi Social Services
                                 • CAYAD – Community action youth
                                     against drugs
                                 • IYP – Incredible Years parenting

Back to top                                                                                                                           Page 40 of 67
•   Respiratory Management
                               •   Kuia/Koroua Oranga
                               •   Matangireia ECE

Name                          Service                                    Contact Details                      Referral Criteria
Parent to Parent New          Links parents with a trained volunteer     Ph: (0508) 236 236                   Open Entry (No Appointment
Zealand                       Support Parent who has a child or                                               Required)
                              family member with the same or similar     Web: https://parent2parent.org.nz
                              disability, health impairment, or who
                              are experiencing a similar issue.

Solace Counselling Services   Family Counsellor                          Tauranga
                              Available for sessions in person, via
                              skype or via phone.                        Ph: (027) 554 3141
                              Cost $120

Te Ao Hou Trust               Integrated case management                 38 King St,                          Open Entry (No Appointment
                              Whānau Ora navigation                      Opotiki 3122                         Required)
                              Healthy families
                              Kaupapa Maori Antenatal Programme          Ph: (07) 315 6266
                              Kia Piki te Ora (Suicide prevention)
                                                                         Web: www.teaohou.org.nz

Te Kaokao o Takapau Health    Child health, Youth health, Kaumatua       57 Tuhoe St,                         Open Entry (No Appointment
and Disability Service        health, Mental health, Whānau Ora,         Taneatua 3123                        Required)
                              Social Services, Advocacy and Disability
                              Support, Health promotion                  Ph: (07) 312 9670

                                                                         Web:
                                                                         http://www.tuhoematauranga.org.nz/

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Name           Service                                 Contact Details               Referral Criteria
Tuhoe Hauora    • Kaupapa Maori Early Intervention     44-46 Tuhoe St,               Entry Assessment (Contact
                    Service                            Taneatua 3123                 Service provider)
                • Tamariki/Rangatahi Alcohol and
                    Drug Counsellor                    Ph: (07) 312 9874
                • Tamariki/ Rangatahi Whānau
                    Support                            Web: www.tuhoehauora.org.nz
                • Tamariki/Rangatahi Alcohol and
                    Drug Support
                • Kaupapa Māori Alcohol and Drug
                    Counsellor Rangatahi
                • Kaupapa Māori Social Worker
                    Hui-ā-whānau
                • Social Workers in Schools
                    Programme
                • Whānau Ora
                • Family Start
                • Koroua and Kuia Early Intervention
                • Maori Disability Support Services
                • Community Action Youth Alcohol
                    and Drugs
                • Injury Prevention
                • Rangatahi Physical Activity &
                    Nutrition Coordinator
                • Tūhoe Rheumatic Fever
                • Community Transport Assistance

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Name                        Service                                   Contact Details                          Referral Criteria
Waiapu – Anglican care      Growing through grief – supports          Whakatāne
                            children and young people experiencing    Ph: (021) 767 538
                            loss or change
                            Family services                           Opotiki Ph: (027) 955 9837

                                                                      Web:
                                                                      http://www.growingthroughgrief.org.nz/

Wera Aotearoa Charitable    Community development services            103 the Strand,                          Open Entry (No Appointment
Trust                       with the purpose of growing skills,       Whakatāne 3120                           Required)
                            knowledge and potential.
                            Experience in assisting communities,      Ph: (07) 307 9316
                            families and individuals towards          or (0800) GO WERA
                            strategies that are self-sustaining and
                            empowering.                               Web: http://www.wact.org.nz/

Whakatohea Iwi Social and   Parenting programmes                      29A King Street, PO Box 208              Open Entry (No Appointment
Health Services             Family Start                              Ōpōtiki 3162                             Required)

                                                                      Ph: (07) 315 7321
                                                                      (07) 315 5967

                                                                      Web: http://www.whakatohea.co.nz/

Whakaatu Whānaunga Trust    Whānau Support                            94B Church St,                           Open Entry (No Appointment
                            Housing solutions                         Opotiki 3122                             Required)
                            Budgeting advise
                                                                      Ph: (07) 315 5174

                                                                      Web: www.wwt.org.nz

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MATERNITY CARE
NAME                        SERVICE                                     CONTACT DETAILS                         REFERRAL CRITERIA

WESTERN BAY – Maternity Care
Bethlehem Birthing Centre   Free antenatal classes to parents           1 Te Paeroa Rd, Bethlehem,
Antenatal Classes           who plan to birth or are considering        Tauranga 3110
                            birthing at the Centre.
                                                                        Ph: (07) 570 6106

                                                                        Web: http://www.birthingcentre.co.nz/

Family Start/Plunket        Home-visiting service that offers early     Tauranga Plunket Area Office            Entry Assessment (Contact
                            support for families who are expecting a    471 Devonport Road                      Service provider)
                            new baby or who are already caring for      Tauranga 3112
                            a new baby.
                            This service is for families experiencing   Ph: (0800) 677 236
                            personal or family/whānau situations
                            that make parenting more challenging,
                            such as families who:
                            Have relationship problems
                            Have difficulties with addiction
                            Require positive support networks
                            Are young parents
                            Have child protection issues
                            Have mental health issues
                            Have limited resources

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Name                            Service                                    Contact Details                              Referral Criteria
Fertility Associates Tauranga   Fertility related care. Free nurse         Virtuoso Clinic
                                consultation available.                    Suite 6, 850 Cameron Rd (opposite
                                                                           hospital)
                                                                           Tauranga

                                                                           Ph: (07) 836 2603

                                                                           Web:
                                                                           https://www.fertilityassociates.co.nz/clin
                                                                           ics/hamilton-central-north-
                                                                           island/tauranga/

Find you midwife                Search available midwives in your area     Web:
                                and make contact.                          https://www.findyourmidwife.co.nz/

Green Prescription (Sport       Monthly support for women to engage        Ph: (027) 444 0694                           Phone or email for referral form.
BOP)                            in suitable exercise options.
                                                                           Email: janel@sportbop.co.nz

Hatched Antenatal Classes       Private antenatal classes both in person   Carmen Lett
                                and online options available. Run by a
                                midwife.                                   Ph: (021) 027 38866

                                                                           Web:
                                                                           www.hatchedantenatal.co.nz

Huria Trust                     Antenatal classes designed to foster and   Ph: Sian (022) 177 0580
                                preserve traditional birthing practices    (07) 5787838 ext. 212
                                which empowers women in their
                                unique hapūtanga/pregnancy and             Email: sian@huristrust.co.nz
                                birthing process. Inclusivity of other
                                beliefs and traditions are embraced.       Facebook: HeiTikiPumauAntenatal

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NAME                         SERVICE                                    CONTACT DETAILS                     REFERRAL CRITERIA
Kate Apanui                  Life coach and natural family planning     Kate Apanui
                             qualified. Service costs $60plus
                                                                        Ph: (021) 502 104

                                                                        Web: www.kateapanui.com

Love Your Birth              Hypnobirthing classes                      Papamoa
                                                                        and Tauranga

                                                                        Ph: (021) 322 634

                                                                        Email: sophie@loveyourbirth.co.nz

Marisa Wright                Birth and Postpartum Doula                 Ph: (022) 396 9588

                                                                        Email: marisajwright@gmail.com

Mothers Circle               Holistic pregnancy and postnatal           Web: www.motherscircle.co.nz
                             classes. Coffee groups and Doula
                             support services.                          Email: info@motherscircle.co.nz

Mums in Motion (Sport BOP)   Supports the growth of physical activity   Ph: (021) 165 2426
                             options in the community for pregnant
                             and postnatal women.                       Email: larissac@sportbop.co.nz

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NAME                      SERVICE                                    CONTACT DETAILS                           REFERRAL CRITERIA
Parent Centre Antenatal   Childbirth Education Class                 Building 29,
Classes                   Parent Education                           The Historic Village
                                                                     17th Avenue West,
                                                                     Tauranga

                                                                     Web: https://taurangaparentscentre.org/

                                                                     Email: mailto:taurangapc@xtra.co.nz

Pirirakau Hauora          Open to any hapū/pregnant mums and         Ph: (07) 552 4573 ext. 702
                          their whānau wanting to participate in a
                          cultural experience.                       Web:
                          Courses held throughout the BOP.           http://www.pirirakauhauora.org.nz/servi
                          Day, evening and weekend classes           ces-te-huhunu/te-haa-ora
                          available.
                                                                     Email: tehaora@pirirakauhauora.org.nz

Waipu Hauora              Providing and Health and Wellness          24 Hungahungatoroa Rd, Matapihi,          Open Entry (No Appointment
                          services to the community of Matapihi      Tauranga 3175                             Required)
                          and our surrounding areas.
                          Including:                                 Ph: (07) 577 1921
                          Immunisations
                          Respiratory Conditions                     Web: https://waipu-
                          Oral Health                                hauora.webnode.com/
                          Breastfeeding
                          Safe Sleeping Practices
                          Promotion of Smokefree Environment

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NAME                         SERVICE                                    CONTACT DETAILS                           REFERRAL CRITERIA

EASTERN BAY – Maternity Care
Eastern Bay Primary Health   Support the provision of primary health    5 Louvain Street
Alliance (EBPHA)             care services through General Practices,   Whakatāne 3158
                             the EBPHA community health team and
                             other health providers to the people of    Ph: (07) 306 2300
                             the Eastern Bay of Plenty.
                             Hāpainga Stop Smoking Service              Web: http://www.ebpha.org.nz/
                             Childhood Immunisation Service
                                                                        Email: admin@ebpha.org.nz

Find you midwife             Search available midwives in your area     Web:
                             and make contact.                          https://www.findyourmidwife.co.nz/

Parent Centre Antenatal      Childbirth Education Class                 Ph: (027) 977 9951
Classes                      Parent Education
                                                                        Web: https://taurangaparentscentre.org/

                                                                        Email:
                                                                        Whakatāne@parentscentre.org.nz

Pirirakau Hauora             Open to any hapū/pregnant mums and         Ph: (07) 552 4573 ext. 702
                             their whānau wanting to participate in a
                             cultural experience.                       Web:
                             Courses held throughout the BOP.           http://www.pirirakauhauora.org.nz/servi
                             Day, evening and weekend classes           ces-te-huhunu/te-haa-ora
                             available.
                                                                        Email: tehaora@pirirakauhauora.org.nz

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NAME              SERVICE                             CONTACT DETAILS                    REFERRAL CRITERIA
Plunket           Car seat clinics                    10 Victoria Ave,
                                                      Whakatāne

                                                      Ph: (021) 820 612

                                                      Web: https://www.plunket.org.nz/

Te Ao Hou Trust   Kaupapa Māori Antenatal Programme   38 King St,                        Open Entry (No Appointment
                                                      Opotiki 3122                       Required)

                                                      Ph: (07) 315 6266

                                                      Web: https://www.teaohou.org.nz/

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National – Maternity Care
The Immunisation Advisory   A nationwide organisation that provides   Ph: (0800) IMMUNE (0800 466 863)
Centre                      independent, factual information about    Weekdays 9am-4.30pm
                            vaccine-preventable diseases and the
                            benefits and risks of immunisation.       Web: http://www.immune.org.nz/

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MENTAL HEALTH
WESTERN BAY – Mental Health
NAME                          SERVICE                        CONTACT DETAILS                      REFERRAL CRITERIA
Access Community Health       ACC Services – Head Injuries   Mt Maunganui                         Online form
                              Disability Services            Tauranga

                                                             Ph: (0800) 284 663

                                                             Web:
                                                             https://www.access.org.nz/Contact-
                                                             Us#4764-bay-of-plenty

Acute Inpatient Mental                                       Tauranga Hospital, Cameron Rd,       Entry Assessment (Contact
Health Service – Tauranga                                    Tauranga                             Service provider)

                                                             Ph: (07) 579 8299

After Suicide Support Group                                  147 Chadwick Rd, Greerton,           Open Entry (No Appointment
                                                             Tauranga 3112                        Required)

                                                             Ph: (07) 578 4480

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NAME                      SERVICE                                    CONTACT DETAILS                          REFERRAL CRITERIA
Bay of Plenty Therapy     Provides free counselling for people       22A Gordon Road, Mt Maunganui,           Entry Assessment Check eligibility
Foundation Inc.           that are unable to afford counselling      Tauranga 3116                            here
                          and are not eligible for funding from                                               http://www.boptherapyfoundati
                          any other source.                          Ph: (07) 575 5506                        on.co.nz/Eligibility.html
                                                                     Ph: (07) 544 8384

                                                                     Web:
                                                                     http://www.boptherapyfoundation.co.nz/

Community Mental Health                                              Ph: (07) 579 8329                        Entry Assessment (Contact Us)
and Addiction Services                                               or (0800) 800 508 (24hr crisis line)

Emerge Aotearoa           Provides a wide range of                   Ph: (07) 579 9020
                          community-based mental health,
                          addiction, disability support and          Web: https://emergeaotearoa.org.nz/
                          social housing services
                          nationwide.

Family Link               Family link Fieldworkers educate,          Historic Village, Seventeenth Ave,       Referrals to our services can be
                          support and advocate for family and        Tauranga South, Tauranga 3112            made by anyone including:
                          whānau who have loved ones                                                          Self-referrals,
                          experiencing addiction and/or mental       Ph: (07) 577 1457                        Hospital services,
                          unwellness. They also educate, support                                              Community services,
                          and advocate for children and youth        Web: www.familylink.co.nz                Doctors,
                          from the ages of 7-17 who have a                                                    Schools
                          parent or sibling experiencing addiction
                          and/or mental unwellness.

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