2018 BENEFIT BROCHURE - TFG Medical Aid Scheme

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2018 BENEFIT BROCHURE - TFG Medical Aid Scheme
BENEFIT BROCHURE

 2018
2018 BENEFIT BROCHURE - TFG Medical Aid Scheme
Value offering of
                TFG Medical Aid Scheme (TFGMAS)
          This brochure provides you with the most important information and tools you need
                to know about your health plan and how to make the most of your cover.

Thank you for giving us the opportunity to look after your
healthcare cover needs. You can have peace of mind that
                                                              Our Scheme Rules are available
TFGMAS places you first with a focus on comprehensive
benefits, value for money and services to improve the         This brochure is a summary of the benefits and
quality of care available to you.                             features of TFGMAS, pending formal approval
                                                              from the Council for Medical Schemes (CMS).
As a TFGMAS member, you have access to excellent
healthcare cover.                                             This brochure does not overrule the registered
                                                              Rules of the Scheme. If you want to refer to the
We have designed this guide to provide you with a
                                                              full set of Rules, please visit our website at
summary of information on how to get the most out of
                                                              www.tfgmedicalaidscheme.co.za or email
your medical scheme. You’ll find online tools that help you
                                                              compliance@discovery.co.za.
choose full cover options for specialists, chronic medicine
and GP consultations.                                         The Rules and benefits explained in this guide
                                                              apply to the main member and registered
We are here to help and guide you in making the best
                                                              dependants. If there is anything in this brochure
choices when it comes to your healthcare.
                                                              you need explained further, please email
                                                              service@discovery.co.za and we will answer
                                                              your questions.
2018 BENEFIT BROCHURE - TFG Medical Aid Scheme
Glossary                                                      01

           Frequently asked questions                                     02

           Scheme website                                                 04

           The application of waiting periods and late joiner penalties   05

           Summary of new benefits                                        07

           TFG Medical Aid Scheme plans                                   08

           Cover for medical emergencies                                  10

           Hospital benefit                                               1 1

           Prescribed Minimum Benefits (PMB)                             12

           Cover for healthcare professionals                             12

           Cover for chronic conditions                                   13

           Cover for cancer treatment                                     15

           Your benefits for 2018                                         16
Contents

           Contributions for 2018                                         22

           How to access your health plan using
           the Discovery app and TFGMAS website                           23

           How to use the MaPS tool on our website                        24

           How to submit claims                                           25

           How to get the most out of your claim statement                26

           General exclusions                                            27

           Keep your personal details up to date                          28

           Quick contact references                                       28

           E
            x Gratia Policy                                              29

           Complaints and disputes                                        29
2018 BENEFIT BROCHURE - TFG Medical Aid Scheme
Glossary
Co-payment                                                          Medical emergencies
This is the amount you may be asked to pay in addition to           This is a condition that develops quickly, or occurs from
what we pay to cover your medical expenses. For example,            an accident, and you need immediate medical treatment
if you see a non-network doctor who charges more than               or an operation. In a medical emergency, your life could be
the TFG Medical Aid Scheme Rate, TFGMAS will pay you                in danger if you are not treated, or you could lose a limb
for the visit at the TFGMAS Scheme Rate and you will have           or organ. Not all urgent medical treatment falls within the
to pay the extra amount from your own pocket. Another               definition of PMB. If you or any members of your family
example is if you see an optician who is not on the                 visit an after hours emergency facility at the hospital, it
Designated Service Provider list of TFGMAS. The Scheme              will only be considered as an emergency and covered as
will then only pay your account at the network rate and             a PMB if the treatment received aligns with the definition
you will have to pay the difference from your own pocket            of PMB. Remember not all treatment received at casualty
                                                                    units are PMB.

Designated Service Provider (DSP)
                                                                    Preauthorisation
This is a doctor, specialist or other healthcare provider
TFGMAS has reached an agreement with about payment and              You have to let us know if you plan to be admitted
rates for the purpose of Prescribed Minimum Benefits (PMB).         to hospital. Please phone us on 0860 123 077 for
                                                                    preauthorisation, so we can confirm your membership
When you use the services of a designated service                   and available benefits. Without preauthorisation, you may
provider, we pay the provider directly at the TFGMAS                have to make a co-payment of R2 000 for each admission.
Rate. We pay participating specialists at the Premier,              Preauthorisation is not a guarantee of payment as it
Classic Direct or TFGMAS Rate for claims. We also pay               only aims to confirm that the treatment to be received
participating general practitioners at the contracted GP            in hospital is clinically appropriate and aligned with the
rate for all consultations. You will not have to pay extra          benefits available. We advise members to talk to their
from your own pocket for providers who participate in               treating doctor so they know whether or not they will
the Premier and TFGMAS network arrangements, but may                be responsible for out of pocket expenses, when they
have a co-payment for out-of-hospital visits to specialists         preauthorise their treatment.
on the Classic Direct Payment Arrangement.
                                                                    There are some procedures or treatments your doctor can
                                                                    do in their rooms. For these procedures you also have to
Healthcare professionals
                                                                    get preauthorisation. Examples of these are endoscopies
Healthcare professionals who we have a payment                      and scans.
arrangement with. TFGMAS has agreed rates with certain
general practitioners and specialists so you can get full           If you are admitted to hospital in an emergency, TFGMAS
cover and reduce the risk of co-payments. TFGMAS pays               must be notified as soon as possible so that we can
these doctors and specialists directly at these agreed              authorise payment of your medical expenses. We use
rates. Please also see an article on page 24 of how to              certain clinical policies and protocols when we decide
search and find these providers using the MAPS Tool.                whether to approve hospital admissions. These give
                                                                    us guidance about what is expected to happen when
Hospital Benefit                                                    someone is treated for a specific condition. They are based
                                                                    on scientific evidence and research.
These claims are paid from the Risk Benefit by TFGMAS.
The Hospital Benefit covers your expenses for serious
illness and high-cost care while you are in hospital, if            Scheme/TFGMAS Rate
we have confirmed you have cover for your admission.                This is the Rate at which we pay for your medical claims.
Examples of expenses covered are theatre and ward fees,             The Scheme Rate is based on the Discovery Health Rate or
X-rays, blood tests and the medicine you use while you are          on specific rates that we negotiate with healthcare service
in hospital.                                                        providers. In some instances cover is at 80% of Scheme
                                                                    Rate and in other instances at 100% of the Scheme Rate or
Managed benefits                                                    negotiated contracted fees. If your doctor charges more
                                                                    than the Scheme Rate or negotiated fees, we will pay
These benefits are managed to facilitate appropriateness
                                                                    available benefits to you at the Scheme Rate or negotiated
and cost-effectiveness of relevant health services within
                                                                    rates and you will have to pay the healthcare provider.
the constraints of what is affordable, using rules-based and
                                                                    Please consult your Benefit under the ‘Rate’ column to
clinical management-based programmes
                                                                    know when are claims paid at 100% of Scheme Rate and
                                                                    when at 80% of Scheme Rate.

                                                               01
2018 BENEFIT BROCHURE - TFG Medical Aid Scheme
Frequently asked
Questions                            01              Do I need to get a
                                                     preauthorisation number
                                                     for specialised dentistry?

For more FAQ please go to            When you need to receive dental services in hospital,
www.tfgmedicalaidscheme.co.za        you will need to contact us by calling 0860 123 077
                                     to preauthorise your hospital admission, at least
                                     48 hours before you go into hospital. It is always
                                     better to contact the contact centre and to verify
                                     your benefits to determine whether you will have
                                     a co-payment and whether or not a particular
                                     treatment will be covered before obtaining services
                                     for specialised dentistry.

                                     02              How do I find the details
                                                     of the doctors in TFGMAS
                                                     network?

                                     Go to our website www.tfgmedicalaidscheme.co.za
                                     and log in with your username and password.
                                     If you are looking for the nearest doctor, go to
                                     ‘Hospital and doctor visits’ and click on ‘Find
                                     a healthcare professional’. You can search by
                                     healthcare professional name or by area.
                                     See page 24 for more information on how to
                                     navigate the website to search for a healthcare
                                     professional that is in the TFGMAS network.

                                     03              How do I determine whether
                                                     I’m entitled to a subsidy on
                                                     my monthly contribution
                                                     amount?

                                     Your HR Manager will be able to assist and provide
                                     further information to you.

                                     04              What is a network provider
                                                     and why should I use one?

                                     We negotiate rates with healthcare providers on
                                     your behalf and make sure that the providers follow
                                     certain rules. We call healthcare providers we have
                                     a payment agreement with designated service
                                     providers (DSPs) or network providers.

                                     When you visit a network provider, we pay their
                                     claims in full from your available day-to-day benefits.
                                     We cover the costs of diagnosing and treating
                                     Prescribed Minimum Benefit conditions in full if you
                                     visit a network provider. If you use a non-network
                                     provider, you have to pay the difference between
                                     what we pay and what they charge yourself.

                                     To find a network provider, log in to
                                     www.tfgmedicalaidscheme.co.za and click on
                                     Find a healthcare provider.

                                02
2018 BENEFIT BROCHURE - TFG Medical Aid Scheme
05               What do I do when a claim or
                 query is not resolved to my                            09              Will I have a waiting period when
                                                                                        joining the Scheme?
                 satisfaction?
                                                                        Depending on whether there was a break in your membership
Please see page 29 for more information regarding the                   with a previous medical scheme, or when you were
complaints and disputes procedure of the Scheme.                        employed at TFG and when you decided to join the Scheme,
                                                                        a waiting period may be applicable. Please consult from
                                                                        page 5 of this Benefit Brochure for more information in

06               What happens if my contributions
                 or claims debt due to the Scheme
                                                                        respect of waiting periods and when it
                                                                        may be applied. You can also call the contact centre
                                                                        on 0860 123 077 to obtain more information.
                 is not paid?

When obtaining services from a service provider, a service
contract is entered into between yourself and the service
provider and you will remain liable for any amounts due to              10             What does late-joiner penalty
                                                                                       (LJP) mean and why was a LJP
the service provider until it is either settled by the Scheme                          applied when I joined the Scheme?
on your behalf, or paid by yourself. Please follow up on
payment reminders received from service providers and                   Late joiner means an applicant or the adult dependant
amounts that remain outstanding and do not ignore any                   of an applicant who, at the date of application for
letters of demand received from healthcare providers.                   membership, is 35 years old or older and has not been
Call the contact centre at 0860 123 077 and find out                    a member or a dependant of a member of any medical
the reasons for non-payment, determine whether you are                  scheme for two years immediately before applying for
responsible for any co-payments and ensure that your                    membership. This definition excludes any beneficiary who
accounts are settled and credits are processed by the                   enjoyed coverage with one or more medical schemes
healthcare service provider, where necessary.                           preceding 1 April 2001, without a break in coverage
                                                                        exceeding three consecutive months since 1 April 2001.

07               Can I cancel my membership with
                 the Scheme, while an employee
                                                                        11             How do I access my claims
                                                                                       statement?
                 of TFG?
                                                                        You can obtain your claims statement as follows:
Yes, only if you can prove that you are joining a different
medical scheme or your spouse’s scheme if you are                       •	
                                                                          After a claim submission, an email will be sent to the
employed per the employer grading system between                          email address registered with the Scheme to confirm
grade 1-9. Please enquire with your HR Manager about                      the receipt and the amounts processed and paid
the implications in respect of future employer subsidies
                                                                        •	
                                                                          Download the Discovery app and use it to request a
that may no longer be available to you if you choose
                                                                          copy of your claims statement
to re-instate your membership with the Scheme at a
future date or time.                                                    •	
                                                                          You can also view your claims history using the
                                                                          Discovery app

08               Does my contribution increase when                     •	
                                                                          Claim statements may also be viewed and downloaded
                                                                          via the website, www.tfgmedicalaidscheme.co.za
                 my salary increases each year?

Contributions are reviewed annually. For the 2018 benefit
year, the trustees have changes to the contribution structure.
Please refer to the Contribution Table available in this Benefit
                                                                        12             Who do I ask about the formulary
                                                                                       applied to chronic conditions?
Brochure to determine your contribution payable per your
                                                                        You need to contact the Scheme at 0860 123 077.
salary band and plan of choice.
                                                                        For more details please visit www.tfgmedicalaidscheme.co.za

                                                                        More information is also provided on page 13 of this guide.

                                                                        13             What do you mean when you say
                                                                                       you pay at the Scheme Rate?
                 ownload the Discovery app
                D
                                                                        We use ‘Scheme Rate’ as an umbrella term for all the rates
                and use it to request a copy                            we’ve negotiated with network providers. For example, if we
                of your claims statement                                say we pay for a visit to the GP at the Scheme Rate, we pay
                                                                        the GP at the rate we’ve negotiated for GP consultations.

                                                                   03
2018 BENEFIT BROCHURE - TFG Medical Aid Scheme
Find it all on
TFG Medical
Aid Scheme
Website
You can find the application forms you
need on TFG Medical Aid Scheme website,
www.tfgmedicalaidscheme.co.za

Simply go online and           More information
choose the right application
                               at your fingertips
form to suit your needs.
You can download the           There is also information
application form or simply     available on the plans
view it as a PDF.              we offer, your benefits
                               and cover, our wellness
On the website, you can
                               programmes, claims and
get application forms
                               loads more.
to join TFG Medical Aid
Scheme, add dependants         If you still can’t find what
or change registrations,       you’re looking for, please
add to or manage your          give us a call on
beneficiaries, as well         0860 123 077. All our
as forms to manage             other contact details
other aspects of your          are also available on
membership.                    the website.

                                                              04
2018 BENEFIT BROCHURE - TFG Medical Aid Scheme
TFGMAS and the application of
Waiting Periods (WP) and
Late-Joiner Penalties (LJP)
The Medical Schemes Act 131 OF 1998,                           1. Waiting periods (WP)
as amended, allows medical aid schemes to                      1.1 Category A
impose the following waiting periods and late                  Applicants that have had no previous medical cover or
joiner penalties on members applying to join                   have allowed a break of more than 90 days in membership
a medical aid scheme:                                          since resigning from their previous medical aid scheme.

                                                               1.2 Category B
•	A general waiting period no longer than three months        Applicants who have had less than two years’ cover
•	A condition-specific waiting period no longer than          and applied to join TFGMAS less than 90 days after
   12 months                                                   resigning from their previous medical aid scheme.

•	A late-joiner penalty.                                      1.3 Category C
TFGMAS applies legislation when members and their              Applicants who have had two years’ or more cover
dependants join the Scheme by dividing applicants              and applied for cover less than 90 days since the date
into three groups for underwriting, as follows:                of resigning from their previous medical aid scheme.

                                                               The applicable waiting periods therefore depend
                                                               on the category the members/dependants fall in.

The below flowchart sets out for illustrative purposes, the categories, per legislation, that are
used in determining whether a waiting period and late joiner penalty (LJP) may be applied.

      It is important to note that TFGMAS don’t apply waiting periods on new employees who
    have not been members of a medical scheme in the past when applying for employment and
                              membership of TFGMAS at the same time.

         Does the applicant have previous medical cover with a previous medical aid scheme?

   No                                                                                 Yes

                        New employees to                              Is there a break of > 90 days in membership?
                        the group may
                        qualify for exception
                                                                             Yes                        No
                        from these waiting
                        periods. For more
                        information call                                Does the applicant have < 2 years’ cover
                        us on 0860 123 077                                with the previous medical scheme?

                                                                             Yes                        No

Category A                                                             Category B                 Category C
                                                          05
2018 BENEFIT BROCHURE - TFG Medical Aid Scheme
2. Late-joiner penalties
The Council for Medical Schemes defines a late joiner             The penalty is only calculated on the member or
as follows:                                                       dependant’s portion of the contribution. The employer
                                                                  does not subsidise the LJP.
‘A late joiner is an applicant or the adult dependant
of an applicant who at the date of application for                The penalty will apply for the duration of the membership.
membership of admission as a dependant, as the case
may be, is 35 years of age or older, but excludes any             2.1 PENALTY BANDS
beneficiary who enjoyed coverage with one or more                 Penalty bands 			                     Maximum penalty
medical schemes preceding 1 April 2001, without a break
in coverage exceeding three consecutive months since              1 – 4 uncovered years 		              5%
1 April 2001.’
                                                                  5 – 14 uncovered years		              25%
What this means                                                   15 – 24 uncovered years 		            50%

Late-joiner penalties can be applied where:                       25+ uncovered years		                 75%

•	
  An applicant, or dependant of an applicant is aged              2.2 CALCULATION OF UNCOVERED YEARS
  35 years or older at the time of registration and
                                                                  Age of member minus (35 + creditable coverage)
•	
  The date of employment and date of registrations                = uncovered years.
  is not the same and
                                                                  For instance, if the applicant is 58 years old on the date of
•	
  Proof of membership with a medical aid scheme                   registration and belonged to another medical aid scheme
  on 1 April 2001 cannot be provided and                          for 12 years (membership certificate attached as proof),
•	
  Date of joining the Scheme is not within 90 days of             the following LJP penalty band would apply:
  resigning from the previous medical aid scheme and/or           58 – (35+12) = 11 uncovered years = 25% LJP
•	
  More than 90 days’ consecutive break in coverage
                                                                  To ensure fairness and consistency, TFGMAS Board
  between medical aid schemes exist.
                                                                  of Trustees approved an Underwriting and Eligibility
The late-joiner penalty could be imposed on the                   Policy. This document is used by the administrator when
contributions payable. The penalty does not affect                receiving applications for processing.
benefits, but will increase contributions for the duration
of the membership.

                                                             06
2018 BENEFIT BROCHURE - TFG Medical Aid Scheme
A summary of new benefits introduced
 for 2018 and how your benefits work
                               Understanding the benefits on your chosen plan

The Hospital Benefit covers you if you are admitted               a list of medical conditions and treatments, even if your
to hospital and TFG Medical Aid Scheme has preauthorised          health plan benefits have run out. These benefits include
admission rules to adhere to before you will be admitted.         cover for a list of conditions, including the 26 Prescribed
                                                                  Minimum Benefit (PMB) Chronic Disease List (CDL)
You have extensive cover for a list of certain chronic
                                                                  conditions and HIV and AIDS.
conditions and cover for cancer, and HIV and AIDS.
                                                                  Medical aid schemes must provide cover for the
We pay your day-to-day expenses from the Primary
                                                                  diagnosis, treatment and cost of ongoing care for
Care Benefit which covers you for Primary Care
                                                                  these conditions according to the Scheme’s Rules
Consultations such as GPs, specialists and basic dentistry
                                                                  and guidelines.
visits and benefits. Please consult the Primary Care
Consultations section under the ‘Your Benefits for 2018’.         To find out how you can access your Prescribed Minimum
                                                                  Benefits, go to www.tfgmedicalaidscheme.co.za
According to the Prescribed Minimum Benefits (PMB),
                                                                  or contact us for more information.
you have the right to a guaranteed level of cover for

New benefits introduced by the Scheme for 2018:
1.	
   ADDITIONAL PREVENTION AND SCREENING                            3. VACUUM ASSISTED BREAST BIOPSY (VABB)
   HEALTH CHECKS
                                                                     Applies to: Plan A and B
   Applies to: Plan A and B                                       	A negotiated tariff will be funded for one procedure
	The Screening and Prevention Benefit covers                       per year to members who requires VABB with effect
  certain tests such as blood glucose, blood pressure,              from 1 January 2018.
  cholesterol, body mass index and HIV screening at
                                                                   VABB is not clinically appropriate for the
                                                                  	
  one of our wellness providers.
                                                                   investigation of all breast lumps and will therefore
	Members with high readings in the random glucose                 be managed through the Discovery Health Medical
  or basic cholesterol tests will also be given the more           Review Team (MRT) and only those applications
  clinically robust HbA1c and Lipogram per high risk               regarded as clinically appropriate will qualify for
  beneficiary.                                                     funding up to the negotiated tariff for the procedure
	The tests can be obtained at your nearest network                to be done by preferred/designated service providers.
  pharmacy or during a wellness day event. Tests
                                                                  	Services provided and cost to be incurred above
  done at a pathology laboratory will continue to be
                                                                    the negotiated tariff for one procedure per breast
  funded from your available day-to-day benefits.
                                                                    per year and any other related costs to be incurred
  The prevention and screening health check is an
                                                                    in addition will fund from members’ available day-to-
  enhancement to this Risk benefit.
                                                                    day benefits, as may be appropriate and necessary.
                                                                    Where these day-to-day benefit limits are reached,
2. LIMIT DIFFERENTIATIONS
                                                                    the balance outstanding will remain payable by
   Applies to: Plan A and B
                                                                    the member.
	To achieve increased differentiation between Plan A
  and B and to ensure that benefits are aligned with
  industry recommended benefit limits, some limits
  were increased with more or slightly less than the
  average 5.5% that was applied in most instances.
  For more information please turn to page 19 in this
  Benefit Brochure.

                                                             07
TFG Medical Aid Scheme plans
TFG Medical Aid Scheme (TFGMAS) offers two plans to its members that are both affordable, yet
differentiated, and this provides members with an option of low or high cover. Below is an easy
comparison guide to use to compare the benefits provided on Plan A versus the benefits provided
on Plan B for 2018.

                                                PLAN A                              PLAN B

              Overall annual limit              R600 000 per family per year        R2 000 000 per family per year

              Hospital Cover
              Cover of hospital costs and       Up to Overall Annual Limit.         Up to Overall Annual Limit.
              other accounts, like accounts     Where PMB level of care is          Where PMB level of care is
              from your admitting doctor,       applicable payments will            applicable payments will
              anaesthetist or any approved      continue through the Overall        continue through the Overall
              health care expenses, while       Annual Limit.                       Annual Limit.
              you are in hospital

                                                Only covered for Prescribed         Up to an amount of R25 000 per
                                                Minimum Benefits (PMB)              beneficiary with an overall limit
              Chronic Medicine
                                                Clinical guidelines, protocols,     of R69 000 per family per year,
              The scheme pays for an
                                                pre-approval and authorisation      thereafter Prescribed Minimum
              approved chronic medicine
                                                required. An additional 4           Benefits only. An additional 4
              list of conditions, subject
                                                consultations per beneficiary       consultations per beneficiary
              to an applicable Chronic
                                                are available with a GP where       are available with a GP where
              Drug Amount at 100% of the
                                                a member is registered on the       a member is registered on the
              Scheme Rate
                                                Chronic Illness Benefit (CIB) and   Chronic Illness Benefit (CIB) and
                                                the condition is PMB related.       the condition is PMB related.

                                                                                    Specialists: 100% of Scheme
                                                                                    Rate at non-network providers
              Primary care benefits                                                 and 100% of the Scheme or
                                                All: 80% of Scheme Rate at non-
              Consultations and visits to                                           negotiated rate at network
                                                network providers and 100% of
              GP’s, specialists, registered                                         providers.
                                                network or negotiated rate at
              private nurse practitioners and                                       Other: 80% of Scheme Rate at
                                                network providers
              associated health services.                                           non-network providers and 100%
                                                                                    of the Scheme or negotiated rate
                                                                                    at network providers

              Oncology                          Limited amount per beneficiary      Limited amount per beneficiary
              Cover to members diagnosed        per rolling 12 month period         per rolling 12 month period
              with cancer over a rolling 12     of R200 000. Benefit is paid        of R550 000. Benefit is paid
              month period and provided         at 100% of Scheme Rate until        at 100% of Scheme Rate until
              to members from date of           this benefit limit is reached.      this benefit limit is reached.
              diagnosis and registration on     Thereafter it is paid at 80% of     Thereafter it is paid at 80%
              the Oncology programme.           Scheme Rate.                        of Scheme Rate.

                                                100% of Scheme Rate for one         100% of Scheme Rate for one
                                                comprehensive consultation,         comprehensive consultation,
                                                lens and frames per beneficiary,    lens and frames per beneficiary,
                                                subject to limits                   subject to limits
              Optical
              A biennial benefit available      Consultation R650                   Consultation R650
              every second benefit year         Single lens R400 OR                 Single lens R400 OR
              depending on date of first        Bifocal lens R900 OR                Bifocal lens R900 OR
              claim received                    Multifocal lens R1 700 OR           Multifocal lens R1 700 OR
                                                Frame R750                          Frame R950
                                                Contact lenses R2 750               Contact lenses R3 000
                                                (Alternative to glasses)            (Alternative to glasses)

                                                       08
PLAN A                               PLAN B

                                                                                   In addition to the Primary
                                              In addition to the Primary
                                                                                   care benefit GP consultations,
                                              care benefit GP consultations,
          Pregnancy and Maternity                                                  4 consultations at a GP or
                                              2 consultations at a GP per
          Consultations                                                            gynaecologist per pregnant
                                              pregnant beneficiary per
                                                                                   beneficiary per pregnancy are
                                              pregnancy are provided
                                                                                   provided

          Children’s Screening Benefit
                                              Screening Benefits for children aged 2 to 18 available from the
          1 BMI, 1 Hearing, 1 Dental check-
                                              Prevention & Screening Risk Benefit from the overall annual limit.
          up, 1 online milestone tracking

          PrEP (Pre Exposure                  Funding of PrEP medication will be made available to members
          Prophylaxis)                        where authorised and pre-approved by Discovery Managed Care

You may only change from one plan to                       The summary of benefits does not
another at the end of each year, with                      overrule the Rules of the Scheme.
effect from 1 January the following                        To refer to the Rules or for more
year. In terms of the Rules of the                         information visit the HR portal or
Scheme, you may not change your                            www.tfgmedicalaidscheme.co.za
plan during the year.

                                                     09
Cover for
              medical emergencies
What is a medical emergency?                                      COVER WHEN GOING TO CASUALTY

A medical emergency is the sudden and unexpected                  If you are admitted to hospital from casualty, we will cover
onset of a health condition that needs immediate medical          the costs of the casualty visit from your Hospital Benefit,
or surgical treatment, where failure to provide this              as long as we preauthorise your hospital admission.
treatment would result in:                                        If you go to a casualty or emergency room and you
•	
  Serious impairment to bodily functions                          are not admitted to hospital, TFGMAS will pay the
                                                                  costs from your available Primary Care Benefit Limits.
•	
  Serious dysfunction of a bodily organ or part
                                                                  In certain instances we may not cover the facility fee
•	
  The person’s life being placed in serious jeopardy.             charged by same institutions.

Cover for medical emergencies                                     COVER UNDER THE PRESCRIBED MINIMUM
in South Africa                                                   BENEFITS

COVER WHEN GOING TO HOSPITAL                                      In an emergency, we will cover you in full at any provider
                                                                  until your condition is stable. You may have a co-payment
In an emergency, go straight to hospital. If you need
                                                                  once your condition is stable and you receive treatment
medically equipped transport, call 0860 999 911. This
                                                                  from a non-designated service provider who charges
line is managed by highly qualified emergency personnel
                                                                  more than the Scheme Rate. Please remember that even
who will send air or road emergency evacuation transport
                                                                  though you or your doctor may consider your treatment
to you, depending on which is most appropriate.
                                                                  to be an emergency, it may not be classified as an
It is important that you, a loved one or the hospital
                                                                  emergency under the Prescribed Minimum Benefits.
let us know about your admission as soon as possible,
so that we can advise you on how you will be covered              COVER OUTSIDE SOUTH AFRICA
for the treatment you receive.
                                                                  Cover outside South Africa is limited to territories within
COVER FOR HIV MEDICINES – PRE-EXPOSURE                            the Rand monetary area and will be covered according
(PREP) AND POST-EXPOSURE PROPHYLAXES (PEP)                        to the Scheme Rules. Travellers should always ensure
                                                                  that they obtain additional medical insurance cover when
If you need HIV medicine to prevent HIV infection, mother-
                                                                  travelling outside the borders of South Africa.
to-child transmission, occupational or traumatic exposure
to HIV, including sexual assault, call us immediately
on 0860 123 077. Treatment must start within 72 hours
of exposure subject to approval.

                                                             10
Hospital
                                                                Accounts from your doctor and other
                                                                healthcare services
                                                                Your doctor or treating healthcare professional’s accounts

benefit
                                                                are separate from the hospital account and are called
                                                                related accounts. Related accounts include any account
                                                                other than the hospital account. Examples of related
                                                                accounts are the account from the admitting doctor,
                                                                anaesthetist and any approved healthcare expenses,
                                                                like radiology or pathology, that you incur during your
                                                                hospital stay. Refer to the section ‘Cover for healthcare
                                                                professionals’, found on page 15 of this Benefit Brochure
                                                                for more information. Please contact us to preauthorise
                                                                your benefits before you receive treatment or extend your
                                                                hospital stay.

                                                                Before you go to hospital for any
                                                                planned procedure, you must:
                                                                •	
                                                                  See your doctor who will decide if it is necessary
                                                                  for you to be admitted

                                                                •	
                                                                  Make sure you know how the account from your
                                                                  admitting doctor will be covered

                                                                •	
                                                                  Choose which hospital you want to be admitted to
                                                                  by using the MAPS tool available

                                                                •	
                                                                  Find out how we cover other healthcare professionals,
                                                                  for example, your anaesthetist

                                                                  Call us on 0860 123 077 to preauthorise your hospital
                                                                •	
                                                                  admission at least 48 hours before admission. We will
                                                                  give you information that is relevant to how we will pay
                                                                  for your hospital stay. A co-payment of R2 000 will be
                                                                  levied on the hospital account if preauthorisation is
                                                                  not obtained, except in an emergency

                                                                •	
                                                                  Please refer to the cover for medical emergencies
Your approved hospital admission is subject                       for more information.
to your available cover on your chosen plan.
You can go to any private hospital for                          Cover is subject to the Scheme Rules
emergency and planned admissions.                               We pay medically appropriate claims. Your cover is subject
You can receive full cover for Prescribed                       to our Scheme Rules, funding guidelines and clinical rules.

 Minimum Benefit (PMB) treatment and care.                      There are some expenses that you may incur while you
                                                                are in hospital that your Hospital Benefit does not cover,
                                                                for example, private ward costs. Familiarise yourself with
Important information about your
                                                                the Scheme Rate applicable per your chosen Plan and
hospital cover                                                  the possible co-payments where you are being serviced
We cover the hospital cost and other accounts, such as          by a provider who is not on the network or contracted
accounts from your admitting doctor, anaesthetist or any        with the Scheme. Please be aware that certain procedures,
approved healthcare expenses, while you are in hospital.        medicines or new technologies need separate approval
                                                                while you are in hospital.
Limits, clinical guidelines and policies apply to some
healthcare services and procedures in hospital.
                                                                          Please discuss this with your
How we pay the hospital account                                           doctor or the hospital. Use our
                                                                          online MaPS Advisor, available on
We pay the hospital account (the ward and theatre fees)
at the rate agreed with the hospital. You have cover for                  www.tfgmedicalaidscheme.co.za
a general ward, not a private ward.                                       to find a provider in the network.

                                                           11
Prescribed Minimum Benefits (PMB)
Cover for Prescribed Minimum Benefits                               are rules that apply:

Prescribed Minimum Benefits is a set of minimum benefits            •	
                                                                      Your medical condition must qualify for cover and
that, by law, must be provided to all medical scheme                  be part of the list of defined Prescribed Minimum
members. The cover it gives includes the diagnosis,                   Benefit conditions
treatment and cost of ongoing care for a list of conditions.        •	
                                                                      The treatment needed must match the treatments
The list of conditions is defined in the Medical Schemes              offered in the defined benefits
Act 131 of 1998.
                                                                    •	
                                                                      If you are outside of the benefit limit you must use
The Prescribed Minimum Benefits make provision for the                designated service providers in the network. This does
cover of the diagnosis, treatment and ongoing care of:                not apply in life-threatening emergencies, however,
•	
  270 diagnoses and their associated treatment                        even in these cases, where appropriate, and according
•	
  27 chronic conditions                                               to the Rules of the Scheme, you may be transferred to
                                                                       a designated service provider, otherwise a co-payment
•	
  Emergency conditions.
                                                                       will be levied. You will be responsible for the difference
In most cases, TFG Medical Aid Scheme plans offer                      between what we pay and the actual cost of your
benefits that cover far more than the Prescribed Minimum               treatment, where applicable.
Benefits. To access Prescribed Minimum Benefits, there

Cover for                                   shortfalls in your benefit cover when
                                            it’s time to claim. We’ve provided
                                                                                            Cover to give you peace of
                                                                                            mind
healthcare                                  you with this choice by working
                                            together with our administrator,                We offer you the choice to have
                                            Discovery Health, and participating             full cover for hospitalisation,

professionals                               healthcare professionals, to create             specialists in hospital, chronic
                                                                                            medicine and GP consultations.
                                            benefit structures and payment
                                            arrangements that reduce gaps                   We pay healthcare providers in our
Get wise and use providers in               in your benefit cover. Providers in             network directly, saving you the
our network                                 our network are providers we have               hassle. In hospital we cover you up
                                            an agreement with to charge you no              to 100% of the Scheme Rate. We
We at TFG Medical Aid Scheme
                                            more than the Scheme Rate. When                 cover GPs who are on our network at
believe in comprehensive healthcare.
                                            you use these healthcare providers,             100% of the Network Rate.
That’s why we want to ensure that
you don’t have shortfalls in your           you should not have shortfalls in
                                            benefit cover and no out-of-pocket
                                                                                            How to find your nearest
benefit cover. We do this by offering
                                            expenses, subject to your available             provider to maximise
you the choice of using healthcare
providers in our network.                   benefit and annual limits.                      your cover
                                            Different cover in terms of the                 You can use our Medical and
Cover for specialists who are               percentage of Scheme Rate                       Providers Search (MaPS) on
on our network and non-                     applies, depending on whether you               the Scheme website to find a
network specialists                         are a Plan A or Plan B member. For              healthcare professional who we
Visiting specialists in our network         more information please consult                 have an agreement with.
will minimise your exposure against         this Benefit Brochure from page 19.

                                                               12
Cover for chronic conditions
You have extensive cover for chronic conditions, HIV and AIDS and cancer.

Chronic Illness Benefit (CIB)                                     •	Parkinson’s disease

The Chronic Illness Benefit (CIB) covers approved medicine        •	Rheumatoid arthritis
for a list of 26 Prescribed Minimum Benefit (PMB) Chronic         •	Schizophrenia
Disease List (CDL) conditions. We will pay your approved
                                                                  •	Systemic lupus erythematosis
chronic medicine in full if it is on our medicine list
(formulary). If your approved chronic medicine is not on          •	Ulcerative colitis
our medicine list, we will pay your chronic medicine up to
a set monthly amount (Chronic Drug Amount) for each               Additional Chronic Cover
medicine category. You will be responsible to pay any             An Additional Disease List (ADL) on Plan B provides
shortfall yourself.                                               members with an additional list of chronic conditions
If you use a combination of medicine in the same                  covered on this Plan.
medicine category, where one medicine is on the                   On Plan B, you have cover for a defined list of additional
medicine list and the other is not, we will pay for the           chronic conditions. There is no medicine list (formulary) for
medicines up to the one monthly Chronic Drug Amount               these conditions. We pay approved medicines for these
(CDA) for that medicine category.                                 conditions up to the monthly Chronic Drug Amount (CDA):

CDL PMB CONDITIONS COVERED ON BOTH                                •	Ankylosing spondylitis
PLAN TYPES.                                                       •	Attention Deficit Hyperactivity Disorder (ADHD)

The cover for medicine is subject to the Scheme medicine          •	Behcet’s disease
list (formulary) or the monthly CDA.                              •	Cystic fibrosis
•	Addison’s disease                                              •	Delusional disorder
•	Asthma                                                         •	Dermatopolymyositis
•	Bipolar mood disorder                                          •	Generalised anxiety disorder
•	Bronchiectasis                                                 •	Gastro-oesophageal reflux disease
•	Cardiac failure                                                •	Gout
•	Cardiomyopathy                                                 •	Huntington’s disease
•	Chronic obstructive pulmonary disease (COPD)                   •	Isolated growth hormone deficiency in children
•	Chronic renal disease                                          •	Major depression
•	Coronary artery disease                                        •	Motor neuron disease
•	Crohn’s disease                                                •	Muscular dystrophy and other inherited myopathies
•	Diabetes insipidus                                             •	Myasthenia gravis
•	Diabetes mellitus type 1                                       •	Obsessive compulsive disorder
•	Diabetes mellitus type 2                                       •	Osteoporosis
•	Dysrhythmia                                                    •	Paget’s disease
•	Epilepsy                                                       •	Panic disorder
•	Glaucoma                                                       •	Polyarteritis nodosa
•	Haemophilia                                                    •	Post-traumatic stress disorder
•	HIV and AIDS                                                   •	Psoriatic arthritis
•	Hyperlipidaemia                                                •	Pulmonary interstitial fibrosis
•	Hypertension                                                   •	Sjogren’s syndrome
•	Hypothyroidism                                                 •	Systemic sclerosis
•	Multiple sclerosis                                             •	Wegener’s granulomatosis

                                                             13
We need to approve your application                             If you use a pharmacy outside of the Scheme’s
                                                                Pharmacy Network, you may have a co-payment if the
We need to approve your application before we cover
                                                                pharmacy charges you a dispensing fee that is higher
your condition and medicine from the Chronic Illness
                                                                than that agreed with network pharmacies. Use our
Benefit (CIB).
                                                                online MaPS Advisor at www.tfgmedicalaidscheme.co.za
To apply, contact us to get an application form or go to        to find a network pharmacy.
www.tfgmedicalaidscheme.co.za. Complete the relevant
                                                                Please note that the Scheme’s approved Medicine List
application form with your doctor and send it to us.
                                                                and Chronic Drug Amounts are updated from time to
We will send you a letter detailing the cover available
                                                                time based on regulatory changes and continued
to you.
                                                                clinical appropriateness.

                                                                For a condition to be covered from the Chronic Illness
          The Scheme Medicine Rate                              Benefit (CIB), there are certain benefit entry criteria that
                                                                the member needs to meet. If necessary, you or your
          is the legislated price of medicine
                                                                doctor may have to give extra motivation or copies
          as well as the fee for dispensing it.                 of certain documents to TFG Medical Aid Scheme
          Use a pharmacy that has agreed                        to finalise your application. If you leave out any
          to charge the Scheme Medicine                         information or do not provide the medical test results or
                                                                documents needed with the application, cover will only
          Rate, to avoid co-payments on
                                                                start from the date we receive the outstanding documents
          your medicine.                                        or information.

                                                           14
Your cover for
                      cancer treatment
   The oncology benefit provides cover to members diagnosed with cancer over a rolling 12 month benefit and is provided
   to members from date of diagnosis and registration on the Oncology Programme. Members therefore have access to the
         oncology benefit over a 12 month period from date of diagnosis up to the benefit limits as set out below:

                                PLAN A                                              PLAN B

     Oncology                   100% of the Scheme Rate                             100% of the Scheme Rate

                                Limited to R200 000 per beneficiary per rolling     Limited to R550 000 per beneficiary per rolling
                                12 month period                                     12 month period

                                Once the limit has been reached, non-PMB            Once the limit has been reached, non-PMB
                                treatment will attract a 20% co-payment             treatment will attract a 20% co-payment

We cover chemotherapy and oncology-related                           It is important to note that the oncology benefit is subject
medicines up to the Scheme Medicine Rate. We pay                     to the overall annual limit which is different on Plan A to
for treatment in hospital, consultations, radiotherapy,              Plan B. Plan A overall annual limit is R600 000 per family
radiology, pathology, scopes and scans at 100% of the                and R2 million per family for Plan B members.
Scheme Rate, subject to the overall annual limit. Once
                                                                     You need to consult with your treating doctor to determine
the benefit limit is reached, you may be liable for a 20%
                                                                     the best treatment plan for you in order to prevent co-
co-payment for non-PMB treatment and/or where non-
                                                                     payments and out-of-pocket expenses.
contracted or non-designated service providers are used.
All treatment received out of hospital provided by
non-designated service providers is paid at 80% of the
                                                                                  Visit www.tfgmedicalaidscheme.co.za
Scheme Rate.
                                                                                  for a detailed explanation of
Cancer treatment that qualifies as a Prescribed Minimum
                                                                                  the cover offered through the
Benefit is always covered if you use a designated service
provider (DSP). Please call us to register on the                                 Oncology Programme
Oncology Programme.

                                                               15
Your benefits for 2018

16
BENEFIT                       RATE                              PLAN A                              PLAN B

Excess for failure to pre-authorise
A R2 000 excess will be charged if you do not get
preauthorisation from the Scheme at least 48 hours
before a hospital admission or treatment. Please note           R2 000                              R2 000
you may not receive payment in full even if you have obtained
preauthorisation. We can advise you on the
rate of payment before admission to hospital if you submit
the known procedure codes to us for pre-assessment.

Overall annual limit                                            R600 000 per family per year        R2 000 000 per family per year

         Hospital and
          hospital related
          benefits

Ward and theatre fees         100% of Scheme or contracted      Subject to overall annual limit     Subject to overall annual limit
                              rate
X-rays                        100% of Scheme Rate               Subject to overall annual limit     Subject to overall annual limit

Pathology                     100% of Scheme Rate               Subject to overall annual limit     Subject to overall annual limit

Radiotherapy                  100% of Scheme Rate               Subject to overall annual limit     Subject to overall annual limit

Blood transfusions            100% of cost                      Subject to overall annual limit     Subject to overall annual limit

Organ transplants             100% of cost in state and         R37 000 per live donor              R37 000 per live donor
                              100% of Scheme Rate in
                              private facilities                R22 500 per cadaver                 R22 500 per cadaver

Renal dialysis                100% of Scheme Rate               R150 000 per family per year        R165 000 per family per year

Vacuum assisted               100% of negotiated rate           1 procedure per breast per          1 procedure per breast per
breast biopsy                                                   beneficiary per year                beneficiary per year
Psychiatric treatment         100% of Scheme Rate               21 days per beneficiary per year    21 days per beneficiary per year

Elective maxillo-facial and   100% of Scheme or Network         R15 000 per family per year         R 17 000 per family per year
oral surgery                  Rate
Internal prosthesis           100% of negotiated rate           See below                           See below
– Total hip replacement       100% of negotiated rate           R61 250 per family per year         R61 250 per family per year

– Partial hip replacement     100% of negotiated rate           R36 600 per family per year         R36 600 per family per year

– Spinal prostheses           100% of negotiated rate           R30 900 for one level               R30 900 for one level

                                                                R61 900 for two or more levels      R61 900 for two or more levels

– Knee replacement            100% of negotiated rate           R58 050 per family per year         R58 050 per family per year

– Shoulder replacement        100% of negotiated rate           R50 500 per family per year         R50 500 per family per year

– Cardiac stents              100% of negotiated rate           R12 650 per bare metal stent        R12 650 per bare metal stent

– Cardiac stents                                                R20 200 per drug eluting stent      R20 200 per drug eluting stent

– Cardiac pacemakers          100% of negotiated rate           R74 500 per family per year         R74 500 per family per year

– Tissue replacing            100% of negotiated rate           R24 000 per family per year         R24 000 per family per year
prosthesis
– Artificial limbs            100% of negotiated rate           R36 600 per family per year         R36 600 per family per year

– Artificial eyes             100% of negotiated rate           R18 300 per family per year         R18 300 per family per year

– Cardiac valves              100% of negotiated rate           R30 300 per valve                   R30 300 per valve

– Vascular grafts             100% of negotiated rate           R90 850 per family per year         R90 850 per family per year

–G
  eneral (Mirena subject     100% of negotiated rate           R24 000 per family per year         R24 000 per family per year
 to approval)
Post-exposure                 100% of Scheme Rate               Subject to overall annual limit     Subject to overall annual limit
prophylaxis
Oncology                      100% of Scheme Rate at DSPs       R200 000 per beneficiary per        R550 000 per beneficiary per
                              and 80% of Scheme Rate at         rolling 12 month period from date   rolling 12 month period from date
                              non-DSPs                          of diagnosis. A co-payment of       of diagnosis. A co-payment of
                                                                20% applies to non-PMBs once        20% applies to non-PMBs once
                                                                limit is reached                    limit is reached
International second          50% of cost or negotiated         Pre-approval required. Applies to   Pre-approval required. Applies to
opinion                       rates                             specified conditions only           specified conditions only

                                                                  17
BENEFIT                       RATE                              PLAN A                               PLAN B
Home nursing                  100% of Scheme Rate or            R29 790 per beneficiary per year     R29 790 per beneficiary per year
                              negotiated tariff
Step-down facilities          50% of Scheme Rate or             R59 580 per beneficiary per year     R59 580 per beneficiary per year
                              negotiated fees
Advanced Illness Benefit                                        Available where clinically           Available where clinically
(AIB)                                                           appropriate and benefit applied      appropriate and benefit applied
                                                                is pre-approved                      is pre-approved

       Chronic
       medicine

Chronic medicine              100% of Scheme Medicine           PMB cover only non-formulary         Non-formulary medication for CDL
                              Rate for formulary medication     medication for CDL conditions and    conditions and medication for
                              and CDL conditions                medication for ADL conditions are    ADL conditions are subject to a
                                                                subject to a monthly Chronic Drug    monthly Chronic Drug Amount
                                                                Amount
                                                                                                     R25 000 per beneficiary per year
                                                                                                     and R69 000 per family per year
      Specialised
      dentistry

Specialised dentistry         80% of Scheme Rate                R1 900 per family per year (M)       R8 600 per family per year (M)

                                                                R3 300 per family per year (M+1)     R11 500 per family per year (M+1)

                                                                R4 500 per family per year (M+2)     R13 800 per family per year (M+2)

                                                                R5 300 per family per year (M+3)     R15 100 per family per year (M+3)

                                                                R5 800 per family per year (M+4)     R16 000 per family per year (M+4)

                                                                R6 300 per family per year (M+5)     R16 500 per family per year (M+5)

                                                                R6 800 per family per year (M+6)     R16 900 per family per year (M+6)

                                                                R7 100 per family per year (M+7)     R17 200 per family per year (M+7)

       Primary care
        consultations

Consultations at GPs,         Plan B only: Specialists: 100%    R2 100 per family per year (M)       R3 700 per family per year (M)
specialists, nurse            of Scheme Rate at non-
practitioners and             network providers and 100%        R2 600 per family per year (M+1)     R5 600 per family per year (M+1)
associated health             of the Scheme or negotiated
services (including virtual   rate at network providers         R3 000 per family per year (M+2)     R7 300 per family per year (M+2)
consultations)
                              Other providers for Plan B        R3 300 per family per year (M+3)     R8 400 per family per year (M+3)
                              and in all instances on Plan A:
                              80% of Scheme Rate at non-        R3 500 per family per year (M+4)     R9 200 per family per year (M+4)
                              network providers and 100%
                              of the Scheme or negotiated       R3 700 per family per year (M+5)     R9 600 per family per year (M+5)
                              rate at network providers
                                                                R3 900 per family per year (M+6)     R10 100 per family per year (M+6)

                                                                R4 000 per family per year (M+7)     R10 200 per family per year (M+7)

Virtual paediatric                                              Unlimited                            Unlimited
consultations for children
aged 0 to 14
Additional consultations      100% of the Scheme or             4 GP consultations per beneficiary   4 GP consultations per beneficiary
for PMB conditions            negotiated rate at network        registered on the CIB per year       registered on the CIB per year
                              providers
Additional consultations      100% of the Scheme or             2 GP consultations per pregnant      4 GP or gynaecologist
for pregnancies               negotiated rate at network        beneficiary per year                 consultations per pregnant
                              providers                                                              beneficiary per year
Additional emergency          100% of the Scheme or             No benefit                           2 consultations per child aged
facility consultations        negotiated rate at network                                             0 to 10
                              providers
Basic dentistry               80% of Scheme Rate                R1 800 per family per year (M)       R3 900 per family per year (M)

                                                                R2 200 per family per year (M+1)     R4 700 per family per year (M+1)

                                                                R2 500 per family per year (M+2)     R5 500 per family per year (M+2)

                                                                R2 800 per family per year (M+3)     R6 300 per family per year (M+3)

                                                                R3 000 per family per year (M+4)     R6 900 per family per year (M+4)

                                                                R3 200 per family per year (M+5)     R7 300 per family per year (M+5)

                                                                R3 300 per family per year (M+6)     R7 500 per family per year (M+6)

                                                                R3 400 per family per year (M+7)     R7 600 per family per year (M+7)
BENEFIT                    RATE                          PLAN A                                 PLAN B

      Optometry

– Consultation            100% of Scheme Rate           R650 per beneficiary per               R650 per beneficiary per
                           or cost                       cycle and limited to 1 visit per       cycle and limited to 1 visit per
                                                         beneficiary per cycle                  beneficiary per cycle
– Frames                  100% of Scheme Rate           R750 per frame and limited to 1        R950 per frame and limited to 1
                           or cost                       frame per beneficiary per cycle        frame per beneficiary per cycle
– Lenses: single vision   100% of Scheme Rate           R400 per lense and limited to 1        R400 per lense and limited to 1
                           or cost                       pair per beneficiary per cycle         pair per beneficiary per cycle
– Lenses: bifocal         100% of Scheme Rate           R900 per lense and limited to 1        R900 per lense and limited to 1
                           or cost                       pair per beneficiary per cycle         pair per beneficiary per cycle
– Lenses: Multifocal      100% of Scheme Rate           R1 700 per lense and limited to 1      R1 700 per lense and limited to 1
                           or cost                       pair per beneficiary per cycle         pair per beneficiary per cycle
– Contact lenses          100% of Scheme Rate           R2 750 per beneficiary per cycle       R3 000 per beneficiary per cycle
                           or cost
                                                         Benefits are provided for either       Benefits are provided for either
                                                         glasses or contact lenses, but not     glasses or contact lenses, but not
                                                         both. The optical benefit cycle is a   both. The optical benefit cycle is a
                                                         two year period                        two year period

      Other

Radiology and pathology    80% of Scheme Rate for        R15 800 per family per year            R22 700 per family per year
                           radiology and 100% of
                           Scheme Rate for pathology
Psychiatry and clinical    80% of Scheme Rate at non-    R3 300 per family per year             R7 400 per family per year
psychology                 network providers and 100%
                           of the negotiated rate at
                           network providers
Acute medicine             80% of Scheme Medicine Rate   R2 700 per family per year (M)         R6 100 per family per year (M)
                           Medicine on the preferred     R3 900 per family per year (M+1)       R8 900 per family per year (M+1)
                           medicine list funded up to
                           100% of Scheme Medicine       R4 900 per family per year (M+2)       R10 600 per family per year (M+2)
                           Rate for TFG Plan B only
                                                         R5 500 per family per year (M+3)       R12 000 per family per year (M+3)

                                                         R5 900 per family per year (M+4)       R13 000 per family per year (M+4)

                                                         R6 200 per family per year (M+5)       R13 700 per family per year (M+5)

                                                         R6 400 per family per year (M+6)       R14 100 per family per year (M+6)

                                                         R6 600 per family per year (M+7)       R14 300 per family per year (M+7)

                                                         R 130 per claim for over-the-          R180 per claim for over-the-
                                                         counter medication                     counter medication
Ambulance                  80% of Scheme Rate at non-    R3 600 per family per year.            R4 200 per family per year.
                           network providers and 100%    Unlimited if Discovery 911 is used     Unlimited if Discovery 911 is used
                           of the Scheme or negotiated
                           rate at network providers
Medical appliances         80% of cost                   R10 200 per family per year            R20 300 per family per year

Telemetric glucometer      100% of cost                  1 device per beneficiary per year if obtained from contracted providers.
devices                                                  Additional devices are subject to the medical appliances benefit
Speech therapy,            80% of Scheme Rate            R4 200 per family per year             R6 300 per family per year
occupational therapy
and audiology
Physiotherapy and          80% of Scheme Rate            R3 300 per family per year             R5 500 per family per year
chiropractic therapy
Podiatry and orthoptics    80% of Scheme Rate            R2 800 per family per year             R4 600 per family per year

Specialised medication     100% of Scheme Rate           No benefit                             R 230 000 per beneficiary per
                                                                                                year for approved medication.
                                                                                                A 20% copayment applies for
                                                                                                certain medication

                                                           19
BENEFIT                      RATE                               PLAN A                                PLAN B

        Screening and       (These benefits are available at preferred provider network GPs and/or Specialists or at contracted
         preventative care   pharmacies administered by a nurse or at Wellness Day Events, unless otherwise stated below)

Mammogram                    100% of Scheme Rate or            1 per female beneficiary per year      1 per female beneficiary per year
                             negotiated fees
Pap smear                    100% of Scheme Rate               1 per female beneficiary per year      1 per female beneficiary per year

Prostate-specific antigen    100% of Scheme Rate               1 per male beneficiary per year        1 per male beneficiary per year

HIV test                     100% of cost                      12 per beneficiary per year            12 per beneficiary per year

Health checks:               100% of Scheme Rate               1 per adult beneficiary per year       1 per adult beneficiary per year
– Blood glucose
– Blood pressure
– BMI
– Cholesterol
HbA1c                        100% of Scheme Rate               1 per high risk beneficiary per year   1 per high risk beneficiary per year
                                                               at a contracted pharmacy only or       at a contracted pharmacy only or
                                                               at Wellness Day Events                 at Wellness Day Events
LDL cholesterol              100% of Scheme Rate               1 per high risk beneficiary per year   1 per high risk beneficiary per year
                                                               at a contracted pharmacy only or       at a contracted pharmacy only or
                                                               at Wellness Day Events                 at Wellness Day Events
Flu vaccine                  100% of Scheme Medicine           1 per beneficiary older than 65        1 per beneficiary older than 65
                             Rate                              per year if registered for certain     per year if registered for certain
                                                               chronic conditions                     chronic conditions
HPV vaccine (virus types     100% of Scheme Medicine           1 per beneficiary aged 9 to 26 per     1 per beneficiary aged 9 to 26 per
16 and 18)                   Rate                              year                                   year
Pneumococcal vaccine         100% of Scheme Medicine           1 per identified high risk             1 per identified high risk
                             Rate                              beneficiary per year                   beneficiary per year
Adult vaccines:              100% of Scheme Medicine           – T
                                                                  etanus/Diphtheria: 1 booster       – T
                                                                                                         etanus/Diphtheria: 1 booster
– Tetanus/diphteria          Rate                                per adult beneficiary every 10         per adult beneficiary every 10
                                                                 years                                  years
– Hepatitis A
                                                               – S
                                                                  hingles: 1 vaccine per             – S
                                                                                                         hingles: 1 vaccine per
– Hepatitis B                                                    beneficiary over 60 years old          beneficiary over 60 years old
– Measles                                                      All other adult vaccines:             All other adult vaccines:
– Mumps                                                        1 vaccine per adult beneficiary        1 vaccine per adult beneficiary
– Rubella                                                      at risk                                at risk
– Chickenpox
– Shingles
– Meningococcal
Child vaccines:              100% of Scheme Medicine           1 vaccine per child beneficiary as     1 vaccine per child beneficiary as
– Polio                      Rate                              per clinical protocols                 per clinical protocols
– TB
– Hepatitis B
– Rotavirus
– Tetanus/dophteria
– Accellular pertusis
– Haemophilus
– Influenza Type B
– Chickenpox
– Measles
– Mumps
– Rubella
Child screening:             100% of Scheme Medicine           1 per child beneficiary aged 2 to 18   1 per child beneficiary aged 2 to 18
– BMI                        Rate                              as per clinical protocols              as per clinical protocols
– Hearing test
– Dental check-up
– Online milestone
   tracking
BRCA 1 & 2 gene              100% of Scheme Medicine           No benefit                             1 per female beneficiary per year
mutation test                Rate

                                                                 20
Please note:
Benefits and contribution amounts are subject to Council for Medical Schemes approval. The registered rules are binding
and take precedence over the Benefit Brochure and information contained in the document.

Please refer to page 9 for more information on new benefits introduced for the Scheme from 1 January 2018.

     Home nursing and step down facility benefits               Maximum annual benefits referred to will be
     are made available and more information can be             calculated from 1 January 2018 to 31 December
     obtained from the contact centre in respect of the         2018, based on the services provided during the
     rate per day. The amounts reflected above are an           year and will be subject to pro rata apportionment
     indication of the total amounts available per year,        calculated from the joining date to the end of the
     which is subject to the daily limits applicable.           benefit period. Benefits are not transferable from
                                                                one benefit period to another or from one category
     Scheme Rate = This is the amount of money
                                                                to another. Optical benefits are not applied on a
     the Scheme pays for a specific type of medical
                                                                pro rata basis. This is not an annual benefit, but a
     procedure, treatment or consultation. There are,
                                                                benefit that is available over a two-year period from
     however, certain healthcare professionals with
                                                                the date that you join the Scheme.
     whom the Scheme has negotiated rates.
                                                                Oncology benefits are not an annual benefit
     The negotiated rate replaces the Scheme Rate
                                                                but granted from date of diagnosis, following
     in those instances with a Network Rate.
                                                                registration on the Oncology Programme. Benefits
                                                                are made available over a 12 month rolling period
                                                                from date of diagnosis.

                                                           21
Contributions with effect from 1 April 2018
These contributions are the total amounts due to the Scheme. The member’s portion of the contributions, payable after
taking the employer’s subsidy into account, are shown in the second set of tables below.

The Contribution Tables below are before employer subsidy

Salary Band                 Plan A                      PM                         Adult                       Child

A                           R0 – R4 720                 R1 482                     R 927                       R470

B                           R4 721 - R7 800             R1 672                     R1 170                      R474

C                           R7 801 - R15 110            R1 791                     R1 307                      R510

D                           R15 111 - R25 910           R1 947                     R1 423                      R560

E                           R25 911 - R38 590           R2 274                     R1 645                      R637

F                           R38 591+                    R2 472                     R1 729                      R677

Salary Band                 Plan B                      PM                         Adult                       Child

A                           R0 - R4 720                 R 2 922                    R1 809                      R753

B                           R4 721+                     R3 354                     R2 370                      R837

All contributions shown above are 100% of the total contribution, without taking into account the 50% company subsidy
that may apply to you.

(*) Child contributions are applicable if:                               (**) Adult contributions are applicable if:

•   A dependant is under the age of 21;                                  •	
                                                                           A principal member’s dependant is over the age of 21
                                                                           and does not qualify for child contribution rates as set
•	
  A dependant is over the age of 21, but not over the
                                                                           out above.
  age of 25 and a registered student at a university or
  recognised college for higher education and is not self
  supporting;

•	
  A dependant is over the age of 21, but not over the age
  of 25 and is dependent upon the principal member due
  to mental or physical disability.

The Contribution Tables below are after employer subsidy
These contributions are the members’ portions of the contributions, payable after taking the employer’s subsidy into account.

Salary Band                 Plan A                      PM                         Adult                       Child

A                           R0 – R4 720                 R741                       R464                        R235

B                           R4 721 - R7 800             R836                       R585                        R237

C                           R7 801 - R15 110            R896                       R654                        R255

D                           R15 111 - R25 910           R974                       R712                        R280

E                           R25 911 - R38 590           R1 137                     R823                        R319

F                           R38 591+                    R1 236                     R865                        R339

Salary Band                 Plan B                      PM                         Adult                       Child

A                           R0 - R4 720                 R1 461                     R905                        R377

B                           R4 721+                     R1 677                     R1 185                      R419

All contributions shown in these two tables are the members’ own portions after the employer’s 50% subsidy was taken into account.
If you are not entitled to a subsidy, you will have to pay the full contribution as shown in the first two tables on this page. Your human
resources department will be able to confirm whether you qualify for a medical aid subsidy.

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