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             Best placed to grow?
             European cities hotel forecast for 2018 and 2019

April 2018
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                                                   Overview
                                                   Best placed to grow in 2018 and 2019
European cities hotel forecast for 2018 and 2019

                                                   The 7th edition of PwC’s European cities hotel forecast for
                                                   2018 and 2019 analyses past trading trends and provides
                                                   econometric forecasts for 12 cities, all national or regional
                                                   capitals of finance, commerce, culture or tourism. This year
                                                   we also look at some key challenges facing hotels, including
                                                   profitability erosion, responding to changing guest needs,
                                                   the threat of overtourism and the sharing economy. We also
                                                   look at what the record trading metrics mean for deals
                                                   and investment.
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                                                                                                                                  European cities hotel forecast for 2018 and 2019
 2
   017 was an exceptional year for international travel in        In 2019, Paris jointly tops the growth chart with Lisbon,
   Europe. Record travel demand pushed volumes up to                 with around 6.5% growth apiece forecast. Porto, Frankfurt,
   671 million international tourist visits, an 8% increase on       Amsterdam and Prague also exhibit strong growth
   2016. Growth was driven by extraordinary results in the           expectations. London and Berlin are expected to see
   southern and Mediterranean region, where tourist arrivals         RevPAR strengthen.
   were up 13%, according to the United Nations World Travel
   Organisation (UNWTO). This record growth was primarily          T
                                                                    here are plenty of challenges facing the sector.
   underpinned by the improving economic outlook across the         We highlight four issues: profitability erosion as
   Eurozone which continued to propel business and leisure          increased RevPAR fails to automatically translate into
   travel. Besides the strong demand from intra-European            increased profitability; changing guest needs, how
   markets, the US, China and the return of demand from             can hotels can provide what new generations and new
   Russia were significant influences.                              market segments want? the sharing economy – ignore it
                                                                    or embrace it? and overtourism, an issue being tackled
 H
  otels were a major beneficiary of this strong demand,            by some cities such as Amsterdam, Venice and Barcelona.
  which was also supported by limited overall growth in             When do cities have too many visitors?
  new supply across the region. The majority of gateway
  cities and key resort destinations saw strong RevPAR             E
                                                                    uropean hotel transaction volume reached €20.9 billion
  growth (a key sales metric) in 2017. Many hotel groups            in 2017. This was an 11% increase compared to 2016 deal
  cite plans to take advantage of the boom to exploit new           volume and surpassed the record level achieved in 2015.
  growth opportunities, launch new brands, new generational         This growth was driven by a resurgence in UK hotel
  concepts and to make acquisitions to grow portfolios.             investment activity in 2017 and record levels of investment
                                                                    in the Spanish hotel market.
 H
  ow long can this good fortune continue? While there are
  plenty of geopolitical headwinds, we remain cautiously           The
                                                                     start of 2018 has seen a strong level of investment
  optimistic and our latest expectations are for further fairly     activity in the UK through the sale of SACO serviced
  strong RevPAR growth overall in Europe. With occupancies          apartments and with Lone Star’s sale of its Mecure/Hilton
  already at high or record levels, it’s primarily ADR driving      portfolio and Starwood Capital’s sale of its Principal/
  growth. Some cities hope to become winners from Brexit,           De Vere portfolio reportedly progressing well. The Spanish
  e.g. the European Medicines Agency, which used to                 hotel market has also seen Blackstone’s takeover bid for
                                                                    Hispania and HNA’s stake in NH Hotels being brought
  generate around 40,000 annual London room nights, is
                                                                    to market. Put together with the continued European
  relocating to Amsterdam. Others hope to benefit from
                                                                    and international interest in the German hotel market,
  corporate relocations from London.
                                                                    we anticipate European hotel transaction volume to
 I
   n 2018, we expect the strongest RevPAR growth in Porto,          moderately increase in 2018 from 2017 levels.
  whose continued tourism success story means over 10%
  RevPAR growth is forecast. Amsterdam, Lisbon and
  Prague all see around 7% growth. Paris is seeing signs
  of a sustained recovery and for it and Milan we expect
  3.6% and 3.9% RevPAR growth, respectively. Other cities                 2017 was an exceptional
  seeing growth include Geneva (+2%), Rome (+1.8%), and
  Berlin (+1.3%).                                                         year for hotels but we remain
 A
  slower pace of growth is expected in London (+0.6%)                    cautiously optimistic for
  where Brexit uncertainty, a fizzling out of the weak pound              2018 and 2019
  effect and a supply spike are expected; Only Frankfurt
  (-0.2% as the fair cycle impacts) and Zurich (-1.9% as hotels
  lower ADR in response to increased competition i.e. supply
  additions) are expected to show declines in 2018.
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European cities hotel forecast for 2018 and 2019
Best placed to grow? European cities hotel forecast for 2018 and 2019 - www.pwc.com/hospitality
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                                                             European cities hotel forecast for 2018 and 2019
Contents
Overview 			                                            3
The forecasts: city prospects 			                       6
Which cities will be the most expensive, the fullest
and have the highest RevPAR?			                         9
Economic, travel and supply drivers 			                 14
Four challenges facing hotels 			                       20
Deal talk 			                                           24
The European cities forecasts 			                       26
Methodology for the hotel forecasts 2018 and 2019 			   48
Further reading 			                                     49
Contact 			                                             50
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                                                   The forecasts:
                                                   City prospects in 2018 and 2019
European cities hotel forecast for 2018 and 2019

                                                   European cities saw exceptional hotel performance in 2017. Almost all the cities
                                                   in this latest forecast are expected to see further growth in 2018 and 2019.
                                                   Strong demand has propelled some into the spotlight yet again; others have
                                                   moved up or down the growth rankings. In 2018. Porto leads the growth pack
                                                   with just over 10% RevPAR growth anticipated; Amsterdam and Lisbon could
                                                   see around 7% RevPAR growth and further robust gains are expected in Prague,
                                                   Milan and Paris. Geneva and Rome are also forecast to see some moderate
                                                   growth, but the pace is expected to slow in London in 2018. Paris has shown
                                                   sustained recovery and shares the top spot in 2019 with Lisbon, with around
                                                   6.5% RevPAR growth expected for both cities.

                                                   What’s driving the growth?                                           Accessibility is an important differentiator, as Lisbon and
                                                                                                                        Porto have demonstrated with better air connectivity.
                                                   Each city has its own story to tell with its own specific drivers    Investment in transport infrastructure can facilitate tourism.
                                                   but generally, the performance of Europe’s cities displays some      Berlin’s Brandenburg Airport could finally open in late 2020;
                                                   common themes. Continuing global and regional economic               Lisbon reports tourism expansion could be constrained by
                                                   recovery following the financial crisis has fuelled strong leisure   lack of airport capacity. In Geneva, airport investment and
                                                   and business demand for travel and hotels.                           modernisation currently precedes a push for more long haul
                                                   Many are gateway cities, capitals of culture and tourism             and international leisure travellers.
                                                   magnets. Performance reflects Europe’s position as a key             Safety and security is a crucial issue for leisure travellers.
                                                   tourism destination and the continued demand from travellers         Witness the move away from North African destinations in
                                                   to visit exceptional short break and holiday destinations.           recent years and the incipient comeback of Morocco, Egypt
                                                   Many of the cities are also regional or national capitals of         and Tunisia. Perceived safe environments such as Spain,
                                                   finance and commerce and business travel is their lifeblood, e.g.    Portugal and the Czech Republic have benefitted and are
                                                   75% of Frankfurt’s tourism arrivals are business visitors.           expected to continue to benefit.
                                                   Some cities attract both business and leisure tourists and events    Supply constraints or oversupply are also a factor helping
                                                   remain a key catalyst. Fairs and congresses remain a mainstay        or hindering performance. A lack of new supply in Prague
                                                   of German demand and their cyclicality is reflected in hotel         is reported as boosting ADR. In other cities, like London,
                                                   performances. Every second year (2019 will be the next) the 11       imbalances can cause a headache for hoteliers for a while.
                                                   day International Automobile Fair (‘IAA’) comes to Frankfurt,        Others prosper despite supply imbalances.
                                                   attracting 800,000 visitors. It’s not just Germany that sees an
                                                   uplift from cyclical events, The Farnborough International           The sharing economy continues to boost travel and create
                                                   Airshow (‘FIA’) comes to London this year and returns to Paris       positive perceptions/experiences of Europe’s destinations but
                                                   in 2019; the GSMA Mobile World Congress is in Barcelona              at the same time may absorb room nights from hotels.
                                                   again in 2018 and Amsterdam Dance Event 2018 is the world’s          Tourism is a highly competitive global market and countries
                                                   biggest Club festival and Amsterdam’s leading electronic music       and cities seek to gain market share. France has set ambitious
                                                   festival, with over 400,000 visitors expected. Other cities, such    tourism targets and demonstrated the political will to accelerate
                                                   as Geneva and Lisbon, are leading MICE markets.                      visa procedures and reduce waiting times at airport borders,
                                                                                                                        which should result in tourism growth.
Best placed to grow? European cities hotel forecast for 2018 and 2019 - www.pwc.com/hospitality
2018 forecast:                                                                                                                            7
Porto, Amsterdam, Lisbon and Prague forge ahead

                                                                                                                                      European cities hotel forecast for 2018 and 2019
So how does the travel boom in Europe                               Geneva, home to over 400 international organisations and
                                                                    non-government organisations (‘NGOs’), could see 2% RevPAR
play out in the markets we have analysed?                           growth in 2018.
In 2018, the highest potential growth is forecast for Portugal’s    Although Rome is one of the leading hotel markets in Europe,
tourism star, Porto, which could see a further 10.3% RevPAR         performance growth recorded in 2017 was very limited,
growth, on top of four years of consecutive double digit growth.    especially when compared to other major markets in Italy,
2017 alone saw almost 21% RevPAR growth. Amsterdam is               such as Venice, Milan, and Florence, which all saw substantial
next up, with 7.1% RevPAR growth, after double digit growth         increases in RevPAR. For 2018, we expect almost 2% RevPAR
in 2017. Amsterdam’s growth is driven by strong ADR gains.          growth, mainly driven by an increase in ADR, which is still
Lisbon also expects a 7% gain in RevPAR, as the Eurovision          below pre-crisis levels. Berlin’s performance was dampened
Song Contest and the Web Summit support demand, and                 by the insolvency of the Berlin-based Air Berlin, new supply
follows 22% growth last year. Prague makes the top four with        growth and the strong growth in the sharing economy, which
almost 7% growth reflecting constrained supply, buoyant             has been cited as a pressure by hoteliers.
weekend travel and a return of Russian tourists. See Table 1.
                                                                    At the opposite end of the table to the leaders, the pace
Milan achieved almost double digit growth in 2017 supported         of growth is expected to slow in London in 2018. Frankfurt
by the EXPO legacy and we expect further growth of almost           and Zurich are expected to see no growth. Frankfurt’s hotel
4% this year. Tourists came back to Paris in 2017 as safety         performance is traditionally slightly volatile due to the
concerns appeared to ease and Paris saw around 8% growth last       biennial scheduled fairs and RevPAR grew by 4% y-o-y in 2017.
year (after a 14% fall in RevPAR and smaller declines between       In Zurich, a continuous increase in supply and flat demand, has
2013-2015). Aided by favourable economic growth, this year          meant Zurich’s hotels have turned towards competitive pricing
we expect around 3.6% further RevPAR growth.                        strategies. Falling ADR and flat occupancy is exacerbated by
                                                                    large supply additions. We forecast a 1.9% decline in RevPAR
                                                                    for Zurich in 2018.

          Prospects are rather encouraging in Paris after the solid rebound of
          2017. The market is not yet back to the levels of 2015 in terms of
          RevPAR, but we can expect to be there by end of 2018 - early 2019.
          Ronan Keravel, Director Hotel Asset Management, ATREAM, 2018

Table 1:
Best placed for growth
RevPAR (local currency) growth rates

 City              2018 RevPAR growth         City             2019 RevPAR growth

 Amsterdam                 7.1%               Amsterdam                3.5%
 Berlin                    1.3%               Berlin                   2.0%
 Frankfurt                 -0.2%              Frankfurt                4.3%
 Geneva                    2.0%               Geneva                   1.5%
 Lisbon                    7.0%               Lisbon                   6.5%
 London                    0.6%               London                   1.9%
 Milan                     3.9%               Milan                    2.6%
 Paris                     3.6%               Paris                    6.4%
 Porto                    10.3%               Porto                    5.2%
 Prague                    6.8%               Prague                   3.4%
 Rome                      1.8%               Rome                     1.5%
 Zurich                    -1.9%              Zurich                   0.5%

Source: Econometric forecast PwC 2018 Benchmarking data: STR 2018
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                                                   2019 forecast:
                                                   Paris makes a strong comeback, as growth beds in
European cities hotel forecast for 2018 and 2019

                                                   We expect further growth in all the cities in 2019 but it is particularly Paris that
                                                   stands out. The French capital is expected to enjoy a sustained comeback with
                                                   6.4% RevPAR growth expected, driven by economic improvement and recovery
                                                   from historic terrorist events.

                                                   Lisbon and Porto stay up in the growth table but the pace of      In 2019, Berlin’s growth picks up slightly, driven by a marginal
                                                   growth for Porto halves to just over 5%, still not bad compared   uptick in occupancy and ADR, and the city sees 2% RevPAR,
                                                   to growth in some other cities. Frankfurt sees a good fair and    as economic growth continues and tourism arrivals stabilise.
                                                   congress year in 2019, with the IAA returning and the city
                                                                                                                     In 2019, some modest growth is expected to return to London,
                                                   expects around 4.3% RevPAR growth. Frankfurt hopes to
                                                                                                                     despite uncertainty and potential Brexit related issues, as
                                                   capitalise on corporates and organisations leaving London
                                                                                                                     economic growth is expected to stabilise, and y-o-y comparables
                                                   pre and post Brexit, and so far, there are reports that several
                                                                                                                     become less challenging. Geneva is expected to see a marginal
                                                   international banks have already decided to move to Frankfurt
                                                                                                                     fall in occupancy in 2019 but 1.7% growth in ADR drives
                                                   and others (like Goldman Sachs) plan to enlarge their
                                                                                                                     continued RevPAR growth of around 1.5%. Rome also sees
                                                   operations in the city. 2019 has the potential to be a positive
                                                                                                                     1.5% RevPAR growth in 2019, mainly driven by ADR, which
                                                   year for Frankfurt’s hotel sector.
                                                                                                                     remains below pre-crisis levels. In Zurich, occupancy sees a
                                                   Amsterdam too hopes to capitalise on Brexit. The European         1.3% gain in 2019, to 73%, giving a marginal RevPAR uptick
                                                   Medicines Agency (EMA) will relocate to Amsterdam in 2019.        of 0.5%.
                                                   The EMA is reported to generate around 40,000 room nights a
                                                   year. Nevertheless, in 2019 Amsterdam’s growth slips a little,
                                                   however 3.5% RevPAR growth is still anticipated, driven by
                                                   continued economic growth.
                                                   Milan’s hotel market should continue to grow, driven by the
                                                   EXPO legacy, international events and increasing leisure
                                                   demand, with RevPAR forecasted to increase by 2.6% in 2019.
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Which cities will be the most expensive,                                                                                                     9
the fullest and have the highest RevPAR?

                                                                                                                                         European cities hotel forecast for 2018 and 2019
PwC’s research shows that while growth remains a dominant theme it’s not
just about growth rates and the absolute levels of trading are a key piece of
the hotel jigsaw in each city and analysis of three key metrics in absolute
terms shows a very different picture.

The highest occupancies                                              The cost of a hotel room in Geneva and Zurich partly reflects the
                                                                     appreciation of the Swiss franc and exchange rate assumptions
The highest occupancies are forecast to be in London in 2018         against the euro.
(despite high supply additions) with 82% occupancy and
Amsterdam (also despite high new supply), with almost 82%            Berlin and Prague’s ADR remain below €100. In Prague,
occupancy. Prague is hot on their heels, with 81% occupancy.         performance measured in euro has been positively impacted
Lisbon, Berlin and Porto should have occupancies in the              by CZK appreciation after the Czech National Bank exited the
high 70’s.                                                           currency intervention regime in 2017. Berlin has a relatively
                                                                     strong midscale segment, which leads to a quite low ADR.
Remarkably, all the other cities have occupancies in the mid to
low 70s, reflecting strong demand and perhaps a structural shift     The ADR rankings for the top 7 cities, remain the same in 2019.
towards more branded budget hotels, a higher proportion of
chains in some countries, as well as access to online distribution   The highest RevPARs (€)
channels and a greater propensity to travel.
                                                                     Interestingly, the RevPAR rankings remain the same in both
Prague and London top the table in 2019 with occupancy at            2018 and 2019.
82.3%; followed by Amsterdam, at almost 82%. There is some
shifting in relative positions below these three in 2019, but all    Paris tops the chart with an expected RevPAR of €176.3 in 2018
the cities see occupancy continue in the 70’s.                       and €187.6 in 2019. Geneva shadows Paris with €170.3 and
                                                                     €172.9 in 2018 and 2019 respectively. Zurich follows in third
                                                                     place with €142.7 (2018) and €143.5 (2019).
The highest ADRs (€)
                                                                     London takes fourth place each year, with €133.2 in 2018 and
Geneva continues to rank as one of Europe’s leaders in terms of      €134.1, the following year.
ADR, and in 2018 the city has an ADR in euro terms of €241.6
In recent years however, Geneva has been facing challenges in        For Amsterdam we forecast €124.5 in 2018 and €128.9 in 2019.
maintaining its average rates and attracting leisure demand.         In 2018, Rome and Milan follow, all with RevPAR above €100
                                                                     and are joined by Lisbon, with €100.6 in 2019.
Paris follows in second place with ADR of €236.2 ADR growth
of 2.1% is forecast for 2018, mainly due to the upward trend in      At the other end of the table, Berlin, Prague and Porto’s RevPAR
luxury hotel rates. Next comes Zurich with ADR of €197.1 and         remains around €100 lower than that of Paris. In 2018, these
London follows with €162.4.                                          cities could see RevPAR of €74.3 (Berlin), €74.9 (Prague) and
                                                                     €77.5 (Porto).
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                                                   Occupancy rankings
                                                   London is the fullest in 2018, tying with Prague in 2019
European cities hotel forecast for 2018 and 2019

                                                                                 2017                                2018 (F)                       2019 (F)
                                                    2017                         rank            2018 (F)            rank       2019 (F)            rank

                                                    London (81.7%)                      1        London (82%)             1     Prague (82.3%)          1

                                                    Amsterdam (81.5%)                   2        Amsterdam (81.8%)        2     London (82.3%)          2

                                                    Prague (79.9%)                      3        Prague (81%)             3     Amsterdam (81.6%)       3

                                                    Lisbon (77.6%)                      4        Lisbon (78.1%)           4     Lisbon (78.8%)          4

                                                    Berlin (76.6%)                      5        Berlin (76.9%)           5     Paris (77.9%)           5

                                                    Porto (76.4%)                       6        Porto (76.7%)            6     Berlin (77.3%)          6

                                                    Paris (73.5%)                       7        Paris (74.7%)            7     Porto (77.1%)           7

                                                    Zurich (72.8%)                      8        Zurich (72.4%)           8     Zurich (73.3%)          8

                                                    Milan (70.5%)                       9        Milan (71.7%)            9     Milan (71.6%)           9

                                                    Geneva (70.1%)                      10       Geneva (70.5%)          10     Rome (70.6%)           10

                                                    Rome (70%)                          11       Rome (70.3%)            11     Frankfurt (70.5%)      11

                                                    Frankfurt (69.5%)                   12       Frankfurt (70%)         12     Geneva (70.4%)         12

                                                   Source: Econometric forecast PwC Benchmarking data: STR
ADR rankings                                                                                                                                11
Geneva tops the charts each year but Paris
closes the gap in 2019

                                                                                                                                            European cities hotel forecast for 2018 and 2019
                                2017                                            2018(F)                                         2019 (F)
 2017                           rank             2018 (F)                       rank             2019 (F)                       rank

 Geneva (€242.9)                       1         Geneva (€241.6)                       1         Geneva (€245.8)                       1

 Paris (€231.3)                        2         Paris (€236.2)                        2         Paris (€241)                          2

 Zurich (€203.9)                       3         Zurich (€197.1)                       3         Zurich (€195.6)                       3

 London (€169.2)                       4         London (€162.4)                       4         London (€163)                         4

 Rome (€145)                           5         Amsterdam (€152.2)                    5         Amsterdam (€157.8)                    5

 Amsterdam (€142.6)                    6         Rome (€147.1)                         6         Rome (€148.8)                         6

 Milan (€137.2)                        7         Milan (€140.2)                        7         Milan (€144)                          7

 Frankfurt (€122.1)                    8         Frankfurt (€121.1)                    8         Lisbon (€127.7)                       8

 Lisbon (€113.8)                       9         Lisbon (€120.9)                       9         Frankfurt (€125.3)                    9

 Berlin (€95.7)                        10        Porto (€101.1)                       10         Porto (€105.8)                        10

 Porto (€92)                           11        Berlin (€96.6)                       11         Berlin (€98)                          11

 Prague (€85.6)                        12        Prague (€92.6)                       12         Prague (€95.5)                        12

All annual figures are calculated as unweighted monthly averages as our approach does allow forecasting of monthly demand weightings
Source: Econometric forecast PwC Benchmarking data: STR
12
                                                   RevPAR rankings
                                                   Paris tops the chart in 2018 and 2019
European cities hotel forecast for 2018 and 2019

                                                                                   2017                                            2018 (F)                                        2019 (F)
                                                    2017                           rank             2018 (F)                       rank             2019 (F)                       rank

                                                    Geneva (€170.3)                       1         Paris (€176.3)                        1         Paris (€187.6)                        1

                                                    Paris (€170.1)                        2         Geneva (€170.3)                       2         Geneva (€172.9)                       2

                                                    Zurich (€148.4)                       3         Zurich (€142.7)                       3         Zurich (€143.5)                       3

                                                    London (€138.2)                       4         London (€133.2)                       4         London (€134.1)                       4

                                                    Amsterdam (€116.2)                    5         Amsterdam (€124.5)                    5         Amsterdam (€128.9)                    5

                                                    Rome (€101.6)                         6         Rome (€103.4)                         6         Rome (€105)                           6

                                                    Milan (€96.7)                         7         Milan (€100.5)                        7         Milan (€103.1)                        7

                                                    Lisbon (€88.2)                        8         Lisbon (€94.4)                        8         Lisbon (€100.6)                       8

                                                    Frankfurt (€84.9)                     9         Frankfurt (€84.7)                     9         Frankfurt (€88.3)                     9

                                                    Berlin (€73.4)                        10        Porto (€77.5)                        10         Porto (€81.6)                         10

                                                    Porto (€70.3)                         11        Prague (€74.9)                       11         Prague (€78.6)                        11

                                                    Prague (€68.4)                        12        Berlin (€74.3)                       12         Berlin (€75.8)                        12

                                                   All annual figures are calculated as unweighted monthly averages as our approach does allow forecasting of monthly demand weightings
                                                   Source: Econometric forecast PwC Benchmarking data: STR
European cities hotel forecast for 2018 and 2019
                                                   13
14
                                                   Economic, travel and supply drivers
European cities hotel forecast for 2018 and 2019

                                                   Relatively upbeat global growth is forecast, with the peripheral Eurozone
                                                   economies expected to outpace the core. Both strong wage growth and high
                                                   employment should support leisure and travel spending.

                                                   Global:
                                                   The global economic outlook is relatively upbeat with global
                                                   economic growth in 2018 on track to be the fastest since 2011.
                                                   In our main scenario, we project the global economy will grow
                                                   by almost 4% in purchasing power parity (PPP) terms, adding               2018
                                                   an extra $5 trillion to global output in current value terms.
                                                   More importantly, we expect growth to be broad based and
                                                   synchronised, rather than dependent on a few countries.
                                                   This has supported declines in unemployment which we                      HOTEL
                                                   expect to reach a 40 year low across the G7 in 2018. We           2011
                                                   expect unemployment to dip below 5% – equivalent to about
                                                   19 million workers which may support a pickup in wage growth.
                                                   This could be driven by tight labour markets like in the US
                                                   which is expected to hit an unemployment rate of about 4%         HOTEL
                                                   but offset by other economies like Italy, where unemployment
                                                   levels remain relatively high. Both strong wage growth and high
                                                   employment should support leisure and travel spending.

                                                                  Economic outlook
                                                                  should support leisure
                                                                  and travel spending:
15

                                                                                                                                       European cities hotel forecast for 2018 and 2019
Eurozone:                                                            UK:
In our main scenario projections for 2018, we expect the             The UK economy held up well in the six months after the EU
GDP‑weighted growth rate of the peripheral Eurozone                  referendum, but growth slowed markedly from early 2017 as
economies to exceed that of the core. Specifically, we expect        consumer spending growth moderated. A key factor behind
growth of around 2.5% in the periphery and 2% in the core.           that moderation was the increase in the rate of consumer price
                                                                     inflation (CPI) from around zero on average in 2015 to 3% in
This would be the fifth consecutive year the peripheral
                                                                     the year to January 2018, as global commodity prices have
Eurozone economies have outpaced the core. Of the larger
                                                                     picked up from lows in early 2016, and the effects of the weak
Eurozone economies, the Netherlands is expected to lead
                                                                     pound after the Brexit vote have fed through supply chains.
the core economies’ performance (2.6% growth). Ireland is
                                                                     Higher inflation has squeezed real household incomes and this
expected to be the fastest growing peripheral economy (3.5%
                                                                     has taken the edge off consumer-led growth. Brexit-related
growth). Greece is likely to exit its performance programme in
                                                                     uncertainty has also dampened business investment growth.
August marking the first year since 2009 where no Eurozone
economy is under IMF surveillance. Germany will continue             In our main scenario, we project UK growth to remain modest at
to post the world’s largest current account surplus in absolute      around 1.5% in 2018 and 1.6% in 2019. This is due to continued
terms to the tune of over $300 billion. By contrast with the         subdued real consumer spending growth and the drag on
recovering Eurozone, uncertainty relating to Brexit is expected      business investment from ongoing economic and political
to drag on UK growth, which is expected to be only around            uncertainty relating to the outcome of the Brexit negotiations.
1.5% in 2018.                                                        The Bank of England could raise interest rates once or twice
                                                                     this year, though the pace of increase will remain limited
One risk to this picture however is the beginning of the end of
                                                                     and gradual.
easy money. Since the US Federal Reserve started to gradually
reduce the size of its balance sheet and raise rates, the question
has been who will follow next. We expect the European Central
Bank (ECB) to further reduce its monthly asset purchases
in 2018. If Eurozone inflation rebounds faster than our              China:
baseline projection, 2018 could see the end of the ECB’s asset       We project China, the world’s largest economy in PPP terms,
purchase programme.                                                  to grow by around 6-7% in 2018. At the 2017 party congress,
                                                                     President Xi outlined China’s shift in focus from high speed
                                                                     to high quality growth. This was coupled with supply side
United States:                                                       reforms addressing structural problems, such as excess factory
                                                                     production and pollution. Any further, unexpected, reduction
The growth forecast for the United States has been revised up        in Chinese growth (for example because of financial stability
given stronger than expected activity in 2017, higher projected      issues related to high debt levels in the property sector) is a
external demand, and the expected macroeconomic impact of            downside risk.
the tax reform, in particular the reduction in corporate tax rates
and the temporary allowance for full expensing of investment.
We are projecting US economic growth of 2.8% in 2018
and 2.3% in 2019.
16
                                                   Global growth will continue to strengthen in
                                                   all major economies through 2018
European cities hotel forecast for 2018 and 2019

                                                                             Canada
                                                                                                                                                                                     Russia

                                                                         2.1       2.0
                                                                                                                                                                                    1.8           1.6

                                                                        US
                                                                                                                                                                                                   China

                                                                  2.8        2.3                                                                                                India
                                                                                    Mexico                                                                                                      6.5      6.3

                                                                                                                                                                          7.4             7.6
                                                                                   2.1   2.2
                                                                                                       Brazil
                                                                                                                                                                                                           Australia
                                                                                                                                              South Africa

                                                                                                     1.8         2.1
                                                                                                                                                                                                           2.9   3.0
                                                                                                                                               1.3        1.5

                                                   Europe

                                                                                                                               UK
                                                                                                Ireland                                         Netherlands

                                                                                                                                                                        Germany
                                                                                                                         1.5         1.6
                                                   = % Real GDP                                3.5     3.0                                          2.6     2.2
                                                   growth in 2018                                                                                                                               Czech Republic
                                                                                                                                                                        2.4         2.3

                                                   Global (MER)         3.3%
                                                                                                                                           France
                                                                                                                                                                                                   2.6     2.3
                                                                                                                                                                Switzerland
                                                   Global (PPP)         3.8%

                                                   Eurozone             2.2%                                                           2.1      1.9
                                                                                                                                                                  1.3         1.6

                                                                                                                                                                                          Italy

                                                   = % Real GDP
                                                   growth in 2019                                                        Spain
                                                                                                Portugal                                                                            1.2           1.0

                                                   Global (MER)         3.1%
                                                                                                                       2.8     2.5
                                                   Global (PPP)         3.7%                   2.1         1.7
                                                   Eurozone             2.0%

                                                   Source: PwC forecasts (March 2018), IMF World Economic Outlook October 2017
A buoyant travel backdrop:                                                                                                                         17
Another record year anticipated in 2018

                                                                                                                                                   European cities hotel forecast for 2018 and 2019
Stellar global travel demand drove 671m                                          Results from the latest European Travel Commission
overnight visitors to Europe                                                     (ETC) Long-Haul Travel Barometer indicate that among
                                                                                 highest‑volume extra-European markets, intention for
There was particularly strong demand for international travel in
                                                                                 overseas trips in the first months of 2018 is strongest among
2017. Globally, according to the UNWTO, 2017 saw the highest
                                                                                 respondents from China. The positive sentiment in this market
tourism volumes in seven years. International tourism arrivals
                                                                                 is considered by ETC to be a reassuring indicator paving the
grew by 7% year on year to reach a total of 1,322 million
                                                                                 way for more than 12 million expected Chinese arrivals in 2018.
overnight visitors (for both business and leisure).
                                                                                 (ETC Dashboard, Tourism Economics 2017).
Southern and Mediterranean region
                                                                                 We expect the year could see a modest recovery in tourism
benefitted with 13% growth
                                                                                 to some North African destinations as well as Turkey, as no
Overall, UNWTO shows that Europe recorded above average                          frills carriers and tour operator begin to increase capacity
tourism growth with an 8% increase in international tourism                      again e.g. into Turkey and Tunisia, where the first UK charter
arrivals in 2017. The outstanding sub-regions were Southern                      flights recently returned since the Sousse terror attacks in
and Mediterranean Europe which saw a remarkable 13% growth                       2015. The ‘North African effect’ benefitting Europe’s southern
over the prior year. Northern Europe and Central Europe both                     Mediterranean destinations could slow, although safety and
saw 5% growth, while Western Europe saw a 7% gain.                               security concerns are likely to sustain the tourism boom for
                                                                                 some time yet.
Which countries were winners?
                                                                                 What next?
Data from the European Travel Commission (ETC) show that
in 2017 Turkey (+28%) experienced an impressive rebound in                       While volumes rise, what travellers expect from their holidays
visitor arrivals with growth largely driven by Russian travellers                continues to evolve – short breaks remain popular, personalised
(+465.2%). Iceland (+24%), the fastest growing destination                       packages too, travellers want something different e.g. visits
since 2012, showed robust results while its government                           to less well known centres in popular countries and new
considers measures to address overtourism. In southern Europe,                   experiences ranging from expert led running excursions around
destinations like Montenegro (+19%), Serbia (+18%) Malta                         landmark sites to culinary skills courses, combining business
(+16%), Slovenia and Cyprus (both +15%) also boosted growth                      and leisure, staycations and so on. Where travellers choose to
and have proved their success in overcoming seasonality.                         stay is also clearly evolving.
Finland (+14%) enjoyed a solid increase driven by Chinese
                                                                                 Looking to this year, we remain cautiously optimistic as the
and Indian arrivals. Established summer destinations Croatia
                                                                                 improving economic outlook across the Eurozone continues to
(+14%), Portugal (+12%) and Spain (+9%) also saw healthy
                                                                                 drive holiday and business demand. On the flipside, a stronger
growth. ETC reports that in Spain political tensions in Catalonia
                                                                                 euro may deter some inbound visits and slower US travel
didn’t depress tourism demand while improved air connectivity
                                                                                 growth may result from a weaker dollar and rising transatlantic
continued to underpin Portugal’s strong performance.
                                                                                 airfares. Nevertheless the overwhelming message is growth
More than 12 million Chinese visitors expected in 2018                           and the UNWTO is predicting growth of 4-5% in international
                                                                                 tourism arrivals to Europe in 2018.
Besides the strong demand from intra-European markets, US,
China and the Russian Federation have contributed significantly
to the reported growth in tourist arrivals to Europe.

                   There is no sign that the
                   travel boom is running
                   out of steam yet.

Source: PwC forecasts (February 2017), IMF World Economic Outlook October 2016
18
                                                   Supply backdrop remains benign:
                                                   But hotspots challenge some cities
European cities hotel forecast for 2018 and 2019

                                                   A fragmented sector with around 5 million rooms                    Sharing economy booms
                                                   There are close to 5 million hotel rooms in Europe and the         At the same time alternative accommodation platforms such
                                                   sector remains fragmented with around 3 million unaffiliated       as Airbnb and serviced apartments also compete for tourists,
                                                   rooms. Around only 15% of rooms in Austria are affiliated          and the commentaries in the city pages of this report suggest a
                                                   to a chain compared to 57% of rooms in Spain, according to         significant increase in shared home listings as well as municipal
                                                   Horwath HTL (European Hotels and Chains Report 2017).              reactions to control unfettered growth. Many destinations are
                                                                                                                      now heavily regulating many aspects of Airbnb.
                                                   According to STR data, there are a total of 308,000 rooms in the
                                                   development pipeline with 105,000 in construction and 69,000
                                                   in final planning.
                                                   Tighter regulation: the shape of things to come?
                                                   In some cities concerns about overtourism and damage to
                                                   residential quality of life means that they seek to regulate the
                                                   development of new hotels in certain areas. For example, in
                                                   Amsterdam, the policy of ‘NEE, tenzij’ meaning ‘NO, unless’,
                                                   seeks to ensure hotels wanting to develop in central Amsterdam
                                                                                                                               Supply growth has remained
                                                   only develop what is best for the city, with projects that are              relatively constrained in many
                                                   creative, economically support the neighbourhood, have a good
                                                   social plan and are sustainable.
                                                                                                                               destinations across Europe and
                                                   There are still hot spots
                                                                                                                               this has allowed occupancies to
                                                   At the same time as there being relatively low overall new
                                                                                                                               soar, driving up ADR. But how
                                                   supply levels, some cities have high pipelines and this includes            long can this continue?
                                                   London (with the highest pipeline) where some 9,000 rooms
                                                   could open in 2018 – more than opened in 2012 when there
                                                   was an Olympic sized demand boost. Berlin has around 6,500
                                                   new rooms in the pipeline with almost 4,000 of these already
                                                   under construction. Some other cities with sizeable numbers of
                                                   rooms under construction include Istanbul (3,000+), Moscow
                                                   (3,400), Munich (3,000+), Hamburg (2,770), Dublin (2,600),
                                                   and the total number of rooms in Amsterdam will grow by
                                                   approximately 7,000 rooms by 2020, when the new restrictive
                                                   planning regulations start to bite. Zurich will see 2,800 rooms
                                                   built in the next three years.
19

                                                   European cities hotel forecast for 2018 and 2019

In Milan, the budget and limited service segment
is considered to have high potential with chains
including Meininger, Motel One, Moxy, and B&B
Hotels expanding in the market.
20                                                 Four challenges facing hotels
European cities hotel forecast for 2018 and 2019

                                                   Despite the positive growth forecasts there are clearly additional challenges
                                                   facing the sector in Europe. Recent research undertaken in the Scandinavian
                                                   hospitality sector by PwC consultants in Denmark, Sweden and Switzerland,
                                                   highlighted eight highly topical issues across the region.* Here we highlight four
                                                   of these topics and their relevance across Europe. These include profitability
                                                   erosion; changing guest needs; the sharing economy and growing concerns
                                                   around overtourism.
                                                   * The hospitality market in Scandinavia October 2017
1                                                                                                                                                21
Profitability erosion – why me?                                             PwC’s opinion

                                                                                                                                                   European cities hotel forecast for 2018 and 2019
What can I do about it?                                                     We think OTAs have an important role to play in selling perishable
RevPAR used to be a reliable KPI for measuring the strength and             goods (rooms) and should be integrated in a well-defined
performance of hotel markets. In recent years, however, increased           corporate and property-based revenue management strategy.
RevPAR has not automatically translated into increased profitability
                                                                            The aim for a smaller chain should therefore be to formulate a
(GOP). From our varied conversations, we understand that one of
                                                                            coherent strategy at corporate level while providing the properties
the main factors causing this profitability erosion is the increasing
                                                                            with support in the form of processes, systems, and human
cost of rooms sold, especially as a consequence of increased spend on
                                                                            capabilities to enable them to implement the daily tactics of
commissions. Depending on the market strength of a property, OTAs
                                                                            the strategy.
ask for commissions as high as 20% to 25%. If the proportion of the
inventory sold via OTAs is high, this can be a considerable cost to a       A robust monitoring and control framework will give the
property or small chain. In our discussions with industry professionals,    management a solid decision-making basis and the relevant
opinion has been divided in terms of how to best deal with OTAs.            framework for reducing the proportion of rooms sold via OTAs to
While some players prefer to get rid of OTAs completely, others             a reasonable level for driving margin. A bigger threat for operators
have responded by implementing strong revenue management and                who decide to sell a large proportion of room stock via an OTA
distribution guidelines to curb the proportion of inventory sold via the    is the loss of guest data. As we move into a world where data is
OTA channel. Some players are even considering making a larger share        king, we are convinced that comprehensive, organised and easily
of hotel room stock available for sale via OTAs and reducing their own      retrievable guest data will be a vital ingredient in the profitable
sales force. A consequence of this is that they would lose direct contact   growth of operators going forward.
with these guests and the advantages of their loyalty. Most of the
industry experts we talked to placed great emphasis on loyalty schemes
as a way of ensuring direct bookings.

          A key risk for hoteliers is the ageing of the customer base and
          the need to capture a new generation of customers. We carry
          out a lot of discussions with start-ups to better understand how
          we can collaborate to reach younger customers and see how we
          can adapt our offer to better suit the needs of Millennials.
          Julien Guintrand, Group Finance Director, B&B Hotels, 2018

  2
Changing guests needs – how can we adapt to                                 PwC’s opinion
the needs of new market segments?                                           Adapting to changing guest requirements is a challenge for all
As the proportion of international guests has grown steadily, this is in    hoteliers around the world. The recent trend to increased tourism
theory good news for hoteliers across Europe. But the trend does bring      worldwide driven by low-cost airlines, cheaper hotel offers and
                                                                            globalisation has increased the number of people travelling to
challenges of its own. One challenge is to adapt products and services
                                                                            destinations they would not have visited 20 years ago.
to the requirements of new guest segments. For example, industry
experts cite Japanese tourists’ desire to have a bathtub in their room,     In our opinion, two tools are becoming indispensable for hoteliers
while American guests look for comparatively large rooms and Chinese        who want to find out what guests want. First, hoteliers need to
                                                                            thoroughly analyse online guest reviews and use review comments
guests want basic cooking facilities. But its not just about the needs of
                                                                            as a foundation for CAPEX and operational process decisions.
international travellers, domestic travellers also have changing needs.     Online comments should not be a ‘nice to have’, but should be
Different generations of travellers may also have specific requirements.    treated as the most important source of guest feedback and taken
Much has been written about Generation Y known as Millennials               as a basis for change. Secondly, the industry needs to leverage
(23-36 years). But, don’t forget about other groups such as Generation      rapid developments in digitalization and big data to capture,
X (37-53 years), or the Baby Boomers (54-74)and the upper age cohort        segment, analyse and group guest data in the most useful way.
of Generation Z, the so called Smartphone generation (8-22 years).          Another way to adapt product and service offerings on a market
                                                                            level would be the addition of international operators and their
Segmenting by context/need for travel/brand/budget may also see
                                                                            distinct products.
similar requirements and buying patterns across these different
age groups.
22                                                   3
                                                   The threat of overtourism –                                                  PwC’s opinion
European cities hotel forecast for 2018 and 2019

                                                   when is many too many?                                                       Recent news, especially from Amsterdam, Barcelona and Venice,
                                                   Can there be such a thing as too many tourists? Many industry                show the difficulties faced by cities trying to deal with a huge surge
                                                   players we talked to answered with ‘No’. At the same time we see the         of tourists in a relatively short period of time. Noise, litter, and
                                                   residents of Amsterdam, Barcelona and Venice starting to oppose              ‘not recognising my own city any more’ are the most frequently
                                                   ever-growing numbers of tourists. For example, in Amsterdam, the             cited complaints from residents. Lessons should be learnt from the
                                                   policy of, ‘NEE, tenzij’ meaning ‘NO, unless’ seeks to ensure hotels         struggle of cities that have already experienced a high influx of
                                                   seeking to develop in central Amsterdam develop what is best for the         tourists. For this reason we believe that increasing international
                                                   city and are creative, economically support the neighbourhood, have          demand for key destinations needs to be carefully managed.
                                                   a good social plan as well as sustainable. Interestingly, PwC research       An approach to controlled growth should include formulating
                                                   amongst hotels in Copenhagen revealed they were not directly worried         a clear destination strategy, including a clear positioning, as
                                                   about overtourism. Their primary concern was the risk of hasty               a basis for government action and the provision of private
                                                   political decisions to limit tourism or hotel expansion if politicians       services, including city planning, and zoning, hotel development
                                                   see overtourism as a significant threat.                                     regulation, centralised product offering planning, infrastructure
                                                                                                                                planning, and so on.

                                                             Overtourism: primarily up to destinations to exert a controlling
                                                             interest. Intelligent marketing concepts can help reduce the
                                                             numbers at hotspots.
                                                             Norbert Fiebig, President, German Association DRV

                                                     4
                                                   Sharing economy – ignore or embrace it?                                      PwC’s opinion
                                                   In recent years there has been a considerable increase in renting            There are two sides to the coin when it comes to the impact of
                                                   out private homes and rooms via online services. One of the largest          Airbnb on demand generation. On the one hand the new offering
                                                   providers of private home rental services is Airbnb, an online               attracts new guest segments to destinations they wouldn’t
                                                   marketplace for renting out and booking overnight accommodation.             have travelled to previously. They eat in restaurants and visit
                                                   The number of bookings via Airbnb is still sky-rocketing, and it’s           attractions, so for the destination as a whole this is a great benefit.
                                                   emerging that in addition to private renters, the popular booking            The other side of the coin, of course, is that some guests who have
                                                   portal is increasingly being used by professional rental operators as a      previously gone to a hotel now use Airbnb, which means a loss
                                                   distribution channel. Currently the mid to lower-range hotel segment is      for the hotel industry. The hotel industry should take care not
                                                   hardest hit; upmarket and luxury products aren’t likely to see the same      to make the same mistakes with Airbnb that it made with OTAs
                                                   impact. At present, privately sharing a home online is an unregulated        20 years ago, when most players expected the new channels to
                                                   market. Many destinations are now going down the route of regulating         disappear as quickly as they had sprung up. Instead, the industry
                                                   and fining Airbnb.                                                           should listen very carefully to guests who are saying that they’re
                                                   The Nordic countries have been quite open to the sharing economy.            looking for authentic, real and tailored accommodation products
                                                   In Sweden, for example, ‘Allemansrätten’ – or the freedom to roam – is       for a variety of needs – on different occasions the same person
                                                   a principle protected by law that gives all people the right to be free in   may be travelling with their spouse, on business, or on a stag
                                                   Swedish nature and Sweden has launched a campaign listing the entire         or hen weekend and take cues in terms of their product and
                                                   country on Airbnb, even camping grounds and meadows.                         service offering.

                                                             The ‘phygital model’ is at the heart of hoteliers’ concerns.
                                                             It has become essential to ensure continuity in the customer
                                                             relationship, by combining a high-performing digital platform
                                                             (i.e. including a chatbot) and a strong human dimension.
                                                             This model should allow hoteliers to better know and understand
                                                             customers and to provide more personalised services.
                                                             Nicolas Broussaud, Head of Transactions, Accorhotels
European cities hotel forecast for 2018 and 2019
                                                   23
24                                                 Deal talk
European cities hotel forecast for 2018 and 2019

                                                   European hotel transaction volume increased 11% to €20.9bn in 2017,
                                                   surpassing the record-high levels seen in 2015. This was driven by an increase
                                                   in investment activity in the UK where owners are considering whether the
                                                   end of the current cycle is in sight, and in Spain where investors are sensing
                                                   an opportunity for yield compression in a maturing market.

                                                   Overview
                                                   European hotel transaction volume reached €20.9 billion in         deal volume washotel
                                                                                                                      European       a function of the
                                                                                                                                             deal      limited availability
                                                                                                                                                     volume      (€bn) of product
                                                   2017. This was an 11% increase compared to 2016 deal volume        in the market particularly in prime hotel locations.
                                                   and surpassed the record level achieved in 2015. The movement
                                                                                                                      The 2017 transaction market also saw sustained level of
                                                   in transaction volume continued to show a strong positive
                                                                                                                      investment in Pan European portfolios and high-profile
                                                   correlation to changes in RevPAR growth which increased by
                                                                                                                      transactions in the Netherlands, France and Italy in particular.
                                                   5.6% in 2017 compared to 2.1% in 2016.
                                                   The growth in transaction volume was driven by a resurgence
                                                                                                                      Deal Volume (€ billions)                                RevPAR Growth p.a. (%)
                                                   in UK hotel investment activity in 2017 and record levels
                                                   of investment in the Spanish hotel market. UK hotel deal           21                                                                           15
                                                   volume in 2017 increased by 34% from €4.7 billion in 2016 to
                                                   €6.3 billion in 2017 and represented 30% of the total European     18                                                                           10
                                                   hotel transactions by deal volume. This rebound from 2016,
                                                   which saw a cross sector decline in transactions due to Brexit     15                                                                           5
                                                   uncertainty, was driven by the completion of large portfolio
                                                   transactions in the second half of the year and an improved        12                                                                           0
                                                   sense of macroeconomic stability. The number of exits in the
                                                   second half of the year and the portfolios currently in market
                                                                                                                       9                                                                           -5
                                                   indicate that owners are considering whether we are potentially
                                                   approaching the top of the current cycle. Hotel deal volume in
                                                                                                                       6                                                                           -10
                                                   Spain more than doubled in comparison to 2016 with significant
                                                   portfolio and single assets being brought to market as investors
                                                                                                                       3                                                                           -15
                                                   sensed an opportunity for yield compression. Transactions
                                                   across the UK and Spain combined accounted for more than half
                                                   of total European transactions by deal volume in 2017.              0                                                                           -20
                                                                                                                      Source: PwC Analysis, RCA, HVS, Hotel Analyst, AM:PM, STR
                                                                                                                            2008   2009    2010   2011   2012   2013   2014   2015   2016   2017
                                                   Germany meanwhile accounted for 11% of total European
                                                   transaction volume compared to 27% in 2016. This decline in                Portfolio           Single           Rev PAR Growth (%)

                                                                                                                      Sources: PwC Analysis, RCA, HVS, Hotel Analyst, AM:PM, STR

                                                   Geographic split of transaction volume (€bn)
                                                   2016                                                         2017
                                                                 15%                                                                              11%                      Germany
                                                                                                                           19%
                                                                                         27%                                                                               France
                                                           6%
                                                                                                                                                                           Italy
                                                          4%                                                                                                               Pan European
                                                                                                                 6%
                                                                                                                                                                           United Kingdom
                                                                                                                 1%
                                                          6%                                                                                                    30%        Spain
                                                                                                                 5%
                                                                                                                                                                           Ireland
                                                          11%                                                                                                              Rest of Europe
                                                                                       25%
                                                                   8%                                                      25%                     4%

                                                   Sources: PwC Analysis, RCA, HVS, Hotel Analyst, AM:PM, STR
2017 investment review                                               At the start of 2018 it was reported that HNA Group was looking
Investment trends                                                    to exit its 29.5% stake in Spain’s NH Hotels, its 25% stake
                                                                     in Park Hotels & Resorts and its stake in Hilton Worldwide.
European investors acquired some of the largest portfolio            Given the debt issues and regulatory pressures HNA is facing,
transactions in 2017 in what was a continuation of the trend         it will be interesting to monitor its stance towards its holding
observed in 2016.                                                    in Radisson Hotel Group (recently rebranded from Carlson           25
US private equity groups also acquired significant portfolios        Rezidor Hotel Group).
particularly in Spain where Apollo’s acquisition of CaixaBank’s      Anbang Insurance is also reportedly considering a part sale

                                                                                                                                        European cities hotel forecast for 2018 and 2019
loan portfolio (Project Sun) and Blackstone’s purchase of            of its holding in the US based Strategic Hotels & Resorts
HI Partners were amongst the largest ever transactions in the        and the New York Waldorf Astoria. The disposals of these
country. However, Lone Star’s sale of the Jurys Inn portfolio        assets could determine the potential exit route for Anbang’s
and Bain Capital Credit and Canyon Partners sale of the QHotel       European investments too. Dalian Wanda’s recent sale of its
portfolio showed that North American private equity investors        luxury hotel development at Nine Elms in London further
continued looking to exit their UK hotel investments.                illustrates the wider sell‑off by large Chinese investors.
Real estate and institutional investors acquired the largest         Despite recent acquisitions such as Anbang’s purchase of the
single assets in 2017 which was a deviation to the trend             DoubleTree Amsterdam, perhaps 2018 will see an increase in
observed in 2016 where investment was driven by domestic             outflow of Chinese capital from the European hotel market
private and private equity investors.                                as investors rebalance their portfolios amidst regulatory and
                                                                     financial pressures.
Market trends
                                                                     Current mega hotel company trends
The UK and Spain accounted for the five largest portfolio
transactions in 2017. The growth in European deal volume             Following the completion of mega‑mergers in 2016 including
was largely driven by the increase in UK transaction                 Marriott International’s acquisition of Starwood Hotels and
volume following a subdued 2016 due to Brexit uncertainty.           AccorHotels’ acquisition of Fairmont Raffles Hotels, a quieter
This increase saw the UK represent the largest proportion            2017 was to be expected as companies focused on post-merger
of deal volume by geographic split in 2017 – a return to the         integration. InterContinental Hotels’ acquisition of a 51%
position it had held in 2015. The growth in Spain was fueled by      stake in Regent Hotels in March 2018 showed that mega hotel
private equity investors who are seeing opportunities for yield      companies continued to expand their brand offerings.
compression in a maturing Spanish hotel market.                      With AccorHotels continuing to progress with restructuring
Meanwhile the core and cosmopolitan cities of London, Paris          its property subsidiary (AccorInvest) and HNA’s stake in
and Amsterdam accounted for the five largest single asset            NH Hotels, Park Hotels & Resorts and Hilton Worldwide up
transactions in 2017 highlighting the ongoing demand for             for grabs, 2018 could see significant changes in the ownership
prime ‘trophy assets’ from overseas investors.                       structures of mega hotel companies.

The 2017 European hotel transaction market also saw two              What to expect in 2018
significant hostel transactions namely Queensgate Investments        The start of 2018 has seen a strong level of investment activity
acquisition of Generator Hostels and TPG’s acquisition of A&O        in the UK through the sale of SACO serviced apartments
Hostels. These transactions highlight the increasing depth of        and with Lone Star’s sale of its Mecure/Hilton portfolio and
the hotel sub-sector which continues to become a mainstream          Starwood Capital’s sale of its Principal/De Vere portfolio
asset class for global investors.                                    reportedly progressing well. The Spanish hotel market has also
                                                                     seen Blackstone’s takeover bid for Hispania and HNA’s stake
2018 deals outlook                                                   in NH Hotels being brought to market. Put together with the
A change in the flow of capital                                      continued European and international interest in the German
The 2017 European hotel transaction market saw a slowdown            hotel market, we anticipate European hotel transaction volume
in investment from Chinese investors who have accounted for          to moderately increase in 2018 from 2017 levels.
more than €4.7 billion of investments since 2014. This was
driven by state regulations restricting outbound investment in
global real estate.

Top 5 portfolio transactions in 2017
 Country                Portfolio           Reported Value (€)    Type of Acquirer                             Origin of Acquirer
 United Kingdom         Jurys Inn           c. €909m              Real Estate Company & Hospitality Company    Sweden & Israel
 Spain                  Project Sun         c. €700m              Private Equity                               USA
 Spain                  HI Partners         c. €631m              Private Equity                               USA
 United Kingdom         QHotel              c. €571m              Real Estate Investor                         United Kingdom
 Spain                  19 Merlin Hotels    c. €559m              REIT                                         France

Top 5 single asset transactions
 Country                Hotel                      Reported Value (€)          Type of Acquirer          Origin of Acquirer
 United Kingdom         Grosvenor House Hotel      c. €627m                    Real Estate Investor      USA
 France                 Westin Paris               c. €550m                    Real Estate Investor      United Kingdom
 Netherlands            DoubleTree Amsterdam       c. €356m                    Institutional             China
 Netherlands            W Amsterdam                c. €260m                    Institutional             Germany
 United Kingdom         DoubleTree Westminster     c. €221m                    Real Estate Investor      United Kingdom

Sources: PwC Analysis, RCA, HVS, Hotel Analyst, AM:PM, STR
26                                                 The European cities forecasts
European cities hotel forecast for 2018 and 2019

                                                     From Amsterdam to Zurich:
                                                     Which cities are best placed to grow in 2018 and 2019?
European cities hotel forecast for 2018 and 2019
                                                   27
28
                                                   Amsterdam
                                                   As hotel performance starts to peak,                                                 A notable Dutch portfolio transaction is the sale of the Dutch
                                                                                                                                        hotel chain Bilderberg Hotels. European institutional funds,
                                                   existing Amsterdam hoteliers could soon
European cities hotel forecast for 2018 and 2019

                                                                                                                                        together with investors from the U.S. and Asia are expected to
                                                   start to benefit (KPIs and values) as the                                            be looking to invest in the Amsterdam hotel market and beyond.
                                                   city’s restrictive new hotel policy kicks in.                                        Supply trends
                                                   Meanwhile, 2017 saw the greater Amsterdam                                            Past municipal hotel policy (2007-2015) continues to impact
                                                   hotel market enjoy an extraordinary                                                  current supply levels. The total number of hotel rooms in
                                                   performance, as occupancy, ADR and                                                   Amsterdam will grow by approximately 5,150 room (+16%) to
                                                                                                                                        total almost 37,170 in 2019. This will increase to approximately
                                                   RevPAR recorded major gains, partially                                               39,120 rooms per 2020. After 2020 the impact of the previous
                                                   fuelled by over 3% Dutch GDP growth in                                               hotel policy is expected to diminish, as the new restrictive
                                                   Q4 2017.                                                                             policy kicks-in.
                                                                                                                                        At the end of 2017 Amsterdam had a total of 18,800 Airbnb
                                                                                                                                        listings, a significant growth from 2015 (approximately 15,000
                                                   Role                                                                                 listings). The city has come to an agreement with Airbnb
                                                   Amsterdam is the capital of the Netherlands and also its                             regarding the maximum number of days in which a listing
                                                   financial and cultural hotspot. Its famous canals are listed on                      can be rented out. From 1 January 2019 this will be limited to
                                                   the UNESCO World Heritage List. The city can be seen as a                            30 days per year, down from a yearly maximum of 60 days.
                                                   gateway into other parts of Europe, for leisure and business.
                                                                                                                                        Opportunities
                                                   Amsterdam is economically and politically stable and is
                                                                                                                                        Amsterdam saw more than 13.9 million overnight stays in 2016,
                                                   currently performing as one of the top global cities, in terms
                                                                                                                                        increasing to 15.5 million in 2017. It’s expected that the volume
                                                   of quality of life and living. In 2017 the city of Amsterdam
                                                                                                                                        of tourists traveling to the Netherlands will grow by at least
                                                   had a record number of tourists (6.6 million), with an
                                                                                                                                        5%, in 2018. We expect that this will positively influence the
                                                   estimated increase of almost 12%, compared to 2016.
                                                                                                                                        number of overnight stays in the capital.
                                                   Historical trading                                                                   Due to the high level of supply growth expected for 2018/2019,
                                                   The greater Amsterdam hotel market has shown increased                               together with moderate growth in guest volumes in 2018,
                                                   KPI’s since 2009. The KPI’s reached new heights in 2017,                             we expect some pressure on hotel KPI’s outside of the city
                                                   with occupancy up by 4.1%, ADR up by 5.9% and RevPAR                                 centre. However, as long as economic growth continues, two
                                                   up by 10.3%.                                                                         years from now hotels in Amsterdam will further benefit in
                                                   Deals                                                                                terms of KPI’s and hotel values, from the city’s restrictive
                                                   In 2017, the Amsterdam hotel market attracted the largest                            new hotel policy (2015-2021). The number of passengers served
                                                   volume of hotel investment in the Netherlands. A reported total                      by Schiphol Amsterdam Airport has grown from 63.5 million in
                                                   of approximately €1.1 billion worth in hotel deals have been                         2016 to 68.5 million in 2017, an increase of 7.7%. The growing
                                                   done in 2017 on the Amsterdam market, with noteworthy single                         number of passengers is also expected to have a positive effect
                                                   asset transactions of DoubleTree by Hilton, W Amsterdam and                          on the demand for hotel rooms in Amsterdam.
                                                   the NH Barbizon Palace.

                                                   2018 and 2019 forecast:                                                                 Annual hotel statistics
                                                   The Dutch economy is another of Europe’s strong performers
                                                   registering 3.1% growth in the year to Q4 2017. We are                                            Occupancy (%)           ADR (€)     RevPAR (€)
                                                   expecting growth of 2.6% in 2018 and 2.2% in 2019.                                      2016                  78%             135             105
                                                   Like much of the Eurozone, inflation remains muted at 1.3%
                                                                                                                                           2017                  81%             143             116
                                                   in February 2018 whilst the unemployment level was just 4.2%
                                                   in February 2018.                                                                       2018F                 82%             152             124
                                                   Continued economic growth will stimulate further growth in                              2019F                 82%             158             129
                                                   business and leisure volumes to Amsterdam. While supply is
                                                   still increasing it is likely that in two years the more restrictive
                                                   planning regime will kick-in and support existing hoteliers.
                                                   Our latest forecast is for further strong RevPAR growth in 2018,
                                                   driven by robust ADR gains. In 2019, further but slower paced
                                                   growth of 3.5% is forecast, again driven by ADR, as occupancy                           Growth on previous year
                                                   dips marginally.                                                                                       Occupancy              ADR         RevPAR
                                                                                                                                           2016                 0.2%            2.6%           2.8%
                                                   Source: Data: STR Global 2018 Econometric forecast: PwC 2018
                                                   All annual figures are calculated as unweighted monthly averages as our approach
                                                                                                                                           2017                 4.1%            5.9%          10.3%
                                                   does allow forecasting of monthly demand weightings NB: in 2019, VAT will increase
                                                                                                                                           2018F                0.4%            6.7%            7.1%
                                                   from 6% to 9%,. Demand remains strong and we do not foresee a major impact on the
                                                   forecasted ADR.                                                                         2019F              (0.2%)            3.7%            3.5%
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