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CAREER SERVICES Recruitment Guide 2020/21 - Centre for Psychological Services and - University ...
CAREER SERVICES
Recruitment Guide 2020/21
    Centre for Psychological Services and
       Career Development (PsyCaD)

              www.uj.ac.za/psycad
CAREER SERVICES Recruitment Guide 2020/21 - Centre for Psychological Services and - University ...
MAKE YOUR MARK,
MAKE A DIFFERENCE
TO ALL CTA AND PGDA STUDENTS
LOOKING FOR A SAICA TRAINING CONTRACT

If you are a dynamic individual with a strong vision for your future and a
desire to make a positive impact through your career, you are just what we
are looking for.
Visit us at tuffiassandberg.co.za/careers
Tuffias Sandberg is an audit firm committed to service excellence, innovation
and integrity with direct access to a global industry network and passionate
about developing graduates into confident and competent professionals.

+27 11 524 9700 I recruitment@tsza.co.za          Real People. Real Solutions
CAREER SERVICES Recruitment Guide 2020/21 - Centre for Psychological Services and - University ...
A Welcome Message from
                 Career Services
           Reimagine your career and the future world of work!
Connect, Engage and           cognisant of this, in the       IG Coffee Chats; the Ignite
Network with us…              foreseeable future we           Entrepreneurship and
The current global            are going to have to find       Practice Management
COVID-19 catastrophe is       creative and innovative         Series and In-Conversation
something that will be        ways to turn our economy        Series with Industry Giants.
with us for some time. This   and businesses back on but      You will find more on these
disruptor has impacted        at the same time remain         interesting programmes
both our private and          safe from infection. This is    and much more valuable
public lives, especially      going to require that we        practical information in
our businesses, deeply        adapt to this new reality,      this Recruitment Guide,
reinforcing change and        and in many cases this will     which will assist you as you
business in unusual ways.     require that we reinvent        circumnavigate your own
                              ourselves too.                  career journey.
Some say, “it’s the end of
the world (of work) as we     In order to ensure that, we     We are forever hopeful
know it!”, as COVID-19 is     keep your best interests at     that the COVID-19 situation
changing the face of the      heart! UJ Career Services       will improve soon and we
graduate marketplace.         is working closely with         will do our best to ensure
In exploring this point,      students and employers,         that your interests are
if young professionals        so that we can help prime       always kept top of mind!
are to flourish in the        you to reach your goals         Wishing you much success
evolution of this post-       through ensuring well-          as you reimagine and
pandemic job market           versed conversations.           reinvent your career story!
and its ramifications, it     Dialogue prevails through
                              relevant programmes that        Warm regards
is important for them
                              are both socially significant   Juliet Solomons
to remain relevant,
                              and vibrant, propelling         Team Leader, UJ Career
constantly upskilling
                              greater graduate                Services
themselves in order to
keep abreast of current       employability, in order to
trends, 4IR technologies      create professionals that
and innovations connected     are marketable for the new
to this developing future     world of work.
world of work.                I am delighted to share that
For many the focus            in 2020 Career Services
currently is an adaptation    will be hosting its first set
approach. This is proven by   of Virtual Career Fairs and
the multitudes of people      Virtual Programme called
who have had to adjust to     “Reinvent Your Career”.
work from home to keep        Further to this, we are also
businesses and society        sharing virtual material
at large afloat. Being        such as webinars; online

                                            3
CAREER SERVICES Recruitment Guide 2020/21 - Centre for Psychological Services and - University ...
CONTENTS
A welcome message from Career Services_____________________________________________ 3
Meet your Career Services Team______________________________________________________ 5
Career Fairs 2020____________________________________________________________________ 6
Virtual Career Fairs – 8 Tips to Prepare________________________________________________ 9
Work Readiness Programme Workshops: Student Feedback____________________________ 12
PsyCaD Career Services: Virtual Work Readiness Workshops: Second Semester 2020______ 13
Artificial Intelligence in the 4IR: Short Learning Programme____________________________ 14
6 Tips on how to navigate Virtual Working Environments_______________________________ 18
The 10+ most important job skills every company will be looking for in 2020_____________ 20
7 LinkedIn Tips_____________________________________________________________________ 22
Work is no longer confined to a physical office________________________________________ 25
Skill Gap 2020: 5 Soft Skills and 10 Hard Skills Companies need now_____________________ 26
How to write the best Cover Letter for a CV___________________________________________ 28
Cover Letter Example_______________________________________________________________ 29
How to write a CV__________________________________________________________________ 30
How to write an ATS-Friendly CV_____________________________________________________ 32
Full-length CV Example_____________________________________________________________ 34
Applying for Internships: Cover Letter________________________________________________ 37
How to write a CV Career Objective__________________________________________________ 39
BDO: Articles and your relationship with the firm______________________________________ 43
Job Search Strategy Tips____________________________________________________________ 45
10 Tips for Job Search Success_______________________________________________________ 47
Job Search Strategies Word Puzzle___________________________________________________ 49
How to prepare for a Video Interview________________________________________________ 50
How to succeed in a Virtual Interview________________________________________________ 51
5 Steps to pulling off a successful phone interview____________________________________ 56
Here are a few tips helping everyone convert interviews into job offers__________________ 59
Your guide to Online Psychometric Assessments______________________________________ 62
If only I knew then what I know now__________________________________________________ 63
Mentor is a powerful support to have________________________________________________ 66
My experience of being a PsyCaD Career Services Ambassador_________________________ 67
Entrepreneurship tips for students___________________________________________________ 69
A word from a UJ Alumni____________________________________________________________ 70
Pursuing a career in Academia_______________________________________________________ 71
Finding the entrepreneur in you_____________________________________________________ 73
Tell me about yourself______________________________________________________________ 75
Email Etiquette____________________________________________________________________ 77
Company Overviews & Recruitment Drive Information_________________________________ 80

                                             4
CAREER SERVICES Recruitment Guide 2020/21 - Centre for Psychological Services and - University ...
Meet Your Career Services Team

     Jules Solomons:              Lucy Chirwa:            Winnie Makhwanya:
   Team Leader: Career       Counselling Psychologist    Registered Counsellor
Services & Shared Services

   Cynthia Pottier:             Liesl Scheepers:           Melinda Tonono:
Educational Psychologist     Recruitment Programme      Educational Psychologist
                                   Coordinator

                 Nokuthula Nkosi:              Raeesa Mayet:
               Administrative Assistant        Psychometrist

                                          5
CAREER SERVICES Recruitment Guide 2020/21 - Centre for Psychological Services and - University ...
Career Fairs 2020
LAW CAREER FAIR
We would like to thank all the companies who participated in the Law Career on 3 March 2020.

AUCKLAND PARK KINGSWAY CAMPUS: 3 MARCH 2020
•   Allen & Overy                     •   Eversheds Sutherland             • Malan Scholes Incorporated
•   Baker McKenzie                    •   Fasken                           • Norton Rose Fulbright
•   BOWMANS                           •   Law Society of South Africa      • Phatshoane Henney Group of
•   Cliffe Dekker Hofmeyr             •   Lawtons Africa                       Associated Law Firms
•   Clyde & Co                        •   Legal Aid South Africa           • Webber Wentzel
•   ENSafrica                         •   MacRobert Attorneys              • Werksmans Attorneys

UPCOMING VIRTUAL CAREER FAIR 2020
The following companies will be participating in the Virtual Career Fair in collaboration with SAGEA
(The South African Graduate Employers Association) on 21 and 29 July as well as on 13 August.

• ABB                                 •   ETA Operation                    •   Nolands
• Absa Accounting Training            •   Exceed (Cape Town) Inc           •   Old Mutual
    Programme                         •   EY                               •   Oliver Wyman
•   Absa Bank                         •   Finleys Outsourced Business      •   Oos Vrystaat Kaap Bedryf
•   Accenture                             Services (Pty) Ltd                   Beperk T/a OVK
•   Ackermans                         •   FirstRand Bank                   •   PKF Experience
•   Alexander Forbes                  •   FNB                              •   Procter & Gamble
•   Allen & Overy                     •   Gordon Institute of Business     •   PSG Konsult
•   Alphawave                             Science                          •   PwC
•   Amazon Web Services               •   Hatch                            •   Rand Merchant Bank
•   Anglo American                    •   Huawei Africa                    •   RB
•   ASL Inc.                          •   IQ Business                      •   RCL FOODS
•   Auditor General of South Africa   •   Jurumani Solutions               •   Reckitt Benckiser
•   AVI Limited                       •   K2 Workflow South Africa         •   RioTinto
•   Azoteq                            •   KPMG                             •   RSM South Africa Inc.
•   Bain and Company                  •   LDP Charted Accountants and      •   SAICA
•   Baker McKenzie                        Auditors                         •   SAIPA
•   Baker Tilly Greenwoods            •   LexisNexis                       •   SANBI
•   BASF                              •   LGSETA                           •   Shoprite Group
•   BCG                               •   LPH Chartered Accountants Inc.   •   Small Enterprise Foundation
•   BDO South Africa                  •   Marsh                            •   SNG Grant Thornton
•   Belgotex Floors                   •   Massmart powered by Walmart      •   South African National Space
•   Beyond Technologies               •   Mazars                               Agency
•   CAMAF                             •   Momentum                         •   Standard Bank
•   Career Advice Hub                 •   Moore South Africa Pty Ltd       •   Steinmüller Africa (Pty) Ltd
•   CFA Society South Africa          •   Mr Price Group Limited           •   Swiss Re Africa
•   Cisco                             •   Nedbank CA Training              •   Tiger Brands
•   Cliffe Dekker Hofmeyr                 Programme                        •   Truworths
•   Colgate-Palmolive                 •   Nedbank Corporate Investment     •   Tuffias Sandberg
•   Crowe HZK                             Banking and Quants Graduate      •   Unilever
•   CSIR                                  Programmes                       •   Vodacom SA
•   Cultural Care Au Pair             •   Nedbank Graduate and Bursary     •   Webber Wentzel
•   Dariel Software                       Programmes                       •   Werksmans Attorneys
•   Deloitte                          •   Nestle                           •   Woolworths Financial Services
•   Entelect                          •   Ninety One

SAVE THE DATE! UJ PsyCaD Career Services will be hosting a Virtual Career
Fair in September 2020!

                                                       6
CAREER SERVICES Recruitment Guide 2020/21 - Centre for Psychological Services and - University ...
PsyCaD
Career Services
VIRTUAL CAREER
FAIR 2020
Join the Virtual Career Fair to meet and chat with
graduate employers in the comfort of your home!
Explore opportunities for graduate jobs, vacation work,
internships and articles.
All UJ students are welcome!

21 July | 29 July | 13 August
10am – 3pm
Register now to book your space at:
https://virtualgradexpo.easyvirtualfair.com/
The PsyCaD Career Services Team are
looking forward to meeting you there!
  psycadinfo@uj.ac.za  www.uj.ac.za/PsyCaD
  PsyCaDCareerServices  @UJCareerService
  uj_career_services
CAREER SERVICES Recruitment Guide 2020/21 - Centre for Psychological Services and - University ...
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CAREER SERVICES Recruitment Guide 2020/21 - Centre for Psychological Services and - University ...
Virtual Career Fairs –
8 Tips to Prepare
Virtual Career Fairs can be a fulfilling addition to your holistic job search. These
types of career fairs are becoming increasingly popular due to the fact that
they save employers time and money and increase the geographic diversity of
attendees, all while utilizing cutting edge technologies to appeal to the modern
job searcher. They also benefit the job searcher who can reduce travel costs and
reach a greater number of employers in a shorter time period. These novel fairs
do take practice for even the most tech savvy job searchers.

Many websites will tell you that all you need for participation in a Virtual Career
Fair is a reliable Internet connection and a CV. Even though the platform may
reduce the time needed for packing, travel, and parking you must still prepare
and do your homework.

Here are eight important tips for preparing for a Virtual Career Fair:

1. UPDATE YOUR CV
Remember that your CV should be clean, concise and up to date. Have a digital
copy ready to submit online to recruiters and hiring managers. Make sure to have
your CV in PDF form to avoid any digital re-formatting issue.

                                          9
CAREER SERVICES Recruitment Guide 2020/21 - Centre for Psychological Services and - University ...
2. RESEARCH COMPANIES
Prior to the Virtual Career Fair, access the list of employers and pick five
companies that interest you most and another five that may be a second
tier interest. Research these companies thoroughly and effectively through
resources in addition to company websites. Use online newspapers, business
journals, LinkedIn, and social media. This will help guide your inquiries and allow
you to highlight your related skills.

3. CREATE A CALENDAR REMINDER
When you do not have to coordinate your travel, a Virtual event can slip your
mind. Set calendar reminders for the day before and two hours before.

4. PREPARE YOUR INTRODUCTION
Prepare an introduction about your education, skills and future goals.
Additionally, have a digital copy available to pin to your CV digitally.

5. DRESS APPROPRIATELY
Even though you will not be traveling to meet employers, dress appropriately,
and look well-groomed for a video interview.

6. HAVE YOUR PAPERWORK IN ORDER AND TEST YOUR
   INTERNET AND VIDEO CONNECTIONS
Have your CV and any other documents you may need uploaded and available
on your computer desktop for easy access. Ensure that your Internet connection
is functioning and that your audio/video is working properly if you will be video
interviewing.

7. KEEP ORGANIZED
Organize your company information and your contact information. Create
a spreadsheet or chart where you can easily input information about the
connections you make or the companies to which you submitted your CV.

8. SEND THANK YOU NOTES
Send thank you emails to all individuals that you made contact with and thank
them for their time.

Sourced from: https://studentaffairs.duke.edu/blog-entry/virtual-career-fairs-
%E2%80%938-tips-prepare

                                         10
Are you interested in career information, advice or guidance to assist
you in making informed career choices?

Chat with a career consultant online...
This is to simply to let you know that despite these challenges, we will continue to
support you virtually, through email, skype, zoom and other means.
Why not chat online with a professionally qualified career consultant and get guidance on
your career plans.

How to book a session
1. Student to make contact with us via social media
2. Send us information in terms of personal details as well as date, time and
   platform of preference
3. We then book an appointment with a consultant for them
Outside of these hours, or if all consultants are busy, you can ask
questions online (email and social media) and a career consultant
will get back to you as quickly as possible (usually within two
working days).
Career Assessments are a free service for all registered UJ students,
normal rates apply to external clients
WORK READINESS PROGRAMME
WORKSHOPS: STUDENT FEEDBACK
The aim of the PsyCaD Career Work Readiness Programme (WRP) Workshops is to assist
University of Johannesburg students in preparing for the world of work beyond their
academics. Our mandate as career consultants is to equip our students with the necessary
skills required to succeed in the world of work. Acquiring academic knowledge is important
but that knowledge only constitutes half of the ability to be effective in the workplace. Topics
that are covered in our WRP workshops range from knowing the basics of communicating
on the phone, to effectivity working in a team and managing conflict.

Below is feedback from our students on their experiences of the WRP workshops:

                                    “Please keep up the              “Wow! The Interview
  “I enjoyed listening to
                                   good work. Thank you              Skills workshop was
    this presentation.”
                                      for helping us.”                  educational.”

   “The presenter was
                                      “The session was
   well organised and                                                  “I would like more
                                    very informative and
     understood the                                                       workshops.”
                                         effective.”
      content well.”

     “This CV Writing                                                   “This was very
                                     “Thank you for this
     presentation was                                                   meaningful and
                                       information.”
        liberating!”                                                     interesting.”

Article Written By: Ms. Lucy Chirwa, PsyCaD Career Services: Counselling Psychologist

                                              12
PSYCAD CAREER SERVICES
VIRTUAL WORK READINESS WORKSHOPS
       SECOND SEMESTER 2020
                      INSTALIVE PRESENTATIONS
     Date          Time             Venue                       Topic
                                                       Preparing for the Virtual
  24 July 2020      12:00        uj_career_services          Career Fair

  31 July 2020      12:00        uj_career_services           CV Writing

 11 September                                           Preparing for a Virtual
                    12:00        uj_career_services
     2020                                                     Interview

 18 September                                             Online Job Search
                    12:00        uj_career_services
     2020                                                     Strategies

                                    NOTE:
From Monday – Thursday, short informative video clips will be shared on all of
 our social media platforms of each topic, leading up to the INstalive sessions
      scheduled above. Our Facebook and Twitter handles are as follows:

                 @PsyCaDCareerServices        @UJCareerService
Learning, reimagined!
According to recent trends, one of the most valuable skills an applicant can showcase
on their CV is evidence of continued learning. Whether it is learning a new language,
attending a workshop or signing up for a short course, upskilling is a major job trend!
This, however, does not need to be a time-consuming or tiresome task – simply look
for opportunities that align to your career goals and vision. To shed some light on this,
we chat to Ms Simone Carter, the Course Coordinator for Artificial Intelligence in the
4IR – a new, fully online, future-focused short learning programme at the University
of Johannesburg (UJ).

  PsyCaD: Hi Simone, thank you for taking the time to chat to us! We are
  excited to hear more about the course you coordinate. Can you tell us a
  little bit about it?

  Simone: Hi PsyCaD team, sure! Thank you for having me.

  I am incredibly excited to be the Course Coordinator for Artificial Intelligence in
  the 4IR – UJ’s newest fully online short learning programme housed within the
  Division of Academic Development and Support (ADS). Artificial Intelligence in
  the 4IR introduces students to artificial intelligence (AI), its applications, and its
  implications for society and the future of work in the Fourth Industrial Revolution
  (4IR). This non-technical short learning programme is self-paced and consists of
  eight (8) units aimed to enable students to develop a basic understanding of a
  world with AI.

  Artificial Intelligence in the 4IR is one of two fully online short learning programmes
  offered by ADS, with African Insights – an online short learning programme
  introduced by UJ in 2017 – being the second programme for first-year students
  to choose from. African Insights introduces students to the intellectual traditions
  and debates in Africa. Both programmes are exciting and relevant, and students
  are encouraged to complete both programmes during the duration of the
  undergraduate programme for which they are registered. Both programmes bear
  no additional fee for students.

  The introduction of Artificial Intelligence in the 4IR affirms UJ’s endeavours to
  prepare students for the 4IR, given the institution’s focus as a ‘University of the

                                           14
21st century’ and beyond. Initially, this programme simply targeted a first-year
audience, but given the relevance of the content, and the importance of preparing
our continent for the 4IR, this programme has been opened to the entire UJ
community. Based on the feedback we have received thus far, we know that we
made the right decision to empower our entire workforce.

PsyCaD: Upon completion of this course, what kind of skills will one have
gained?

Simone: Over the past few years, UJ has intensified its outreach with full-time and
fully online short learning programmes to help upskill and reskill people for the
current and future jobs. This is in line with UJ’s global excellence and stature (GES)
4.0 strategic objective underpinned by the 4IR. This short learning programme
enables our youth to explore and contribute towards 4IR-related conversations
and technologies. Essentially, our students must have a basic understanding of
a world with AI in order to use it effectively. According to Professor Rory Ryan,
Executive Director: ADS, “We’re in the midst of a revolution, the 4IR, and this
has been engendered by machine learning and the impact that this will have on
the world of work and everything involved in socio-economic and private life. It’s
important for all of our students to be aware of the ways in which this is going to
impact them directly as individuals, but also in the way that they prepare for the
future and their future participation in the economy”.

Upon completion of Artificial Intelligence in the 4IR, students will be able to apply
knowledge of AI in the 4IR to their emerging knowledge domains, and they will
have reflected on their role in a world that is being transformed by AI-driven
technologies. It is imperative that our students understand where they fit into
the industrial changes that accompany the 4IR. In detail, students will be able to:

1. Develop an understanding of the 4IR and automation.
2. Understand the evolution of AI.
3. Discuss foundational concepts and techniques of AI and their application to
   real-life problems.
4. Explore advances in AI research, application and commercialisation in the
   United States and the West.
5. Explore advances in AI research, application and commercialisation in China.
6. Unpack the implications of AI for the future of the world of work.
7. Be aware of social and ethical considerations of AI technology.
8. Reflect on the future of AI for society.

Based on the abovementioned content, as well as the nature of the module,
students will have a choice over where they learn, and at the times and pace that
suits them. Thus, students will need to be disciplined enough to learn without
traditional instruction, as well as adopt a reflective, curious, growth mindset as
they navigate the course in line with their chosen career path.

                                        15
PsyCaD: Are these skills specific to a particular industry, or can they be
transferable to various work environments?

Simone: Careful consideration and consultative review processes were undertaken
in the development of this short learning programme in order to ensure that what
students would take from this learning experience would enable them to be agile
in absolutely any environment. This is seen in our discussion boards, which at
times, have been discipline-specific type topics, but still engaging and of interest
if you are not situated within that particular field. To give you an example, we have
course discussion boards on AI and commerce, AI and mathematics education, how
the 4IR will impact your future job, and so on. The beauty in such a far-ranging,
dynamic short learning programme is that students are encouraged to reflect
on their own paths while navigating the course content, thus enabling them to
become forward-thinking within the particular environments in which they find
themselves. Being able to adapt to e-learning which is dependent entirely on your
own work ethic speaks volumes.

PsyCaD: How long does it take to complete this course and what kind of
certification does one receive?

Simone: Artificial Intelligence in the 4IR is a self-paced module that places emphasis
on the autonomy of the student, who is responsible for his or her progress through
the content of the course. There are no lectures to attend. Essentially, work on your
own terms, at the times and speeds that are most convenient for you! However,
we have had students who completed the programme in 3 days, and some over
the course of 3 weeks. A digital certificate will be issued on successful completion
which may be viewed and shared with third parties or possible employers through
the UJ Digital Certificate platform. For currently-registered students, completion
of the programme will also reflect on the top of the student’s academic transcript
as an award titled ‘Artificial Intelligence in the 4IR (SLP)’.

PsyCaD: How does one access this course?

Simone: Simply stated, if you are a UJ student or staff member all you need to do
is log in to uLink and follow a few easy-to-follow steps listed below:

Step 1: Log in to uLink – https://ulink.uj.ac.za/
 For students, use your student number to sign in.
 For staff members, use your username to sign in.
Step 2: Go to ‘Online Courses’ on the homepage.

                                        16
Step 3: Explore ‘African Insights’ or ‘Artificial Intelligence in the 4IR’.
  Step 4: Register for the course by clicking on ‘register’ at the bottom on the page.
  Step 5: Await an email from uLink which will provide instructions on how to access
          the course.

  It is that easy! For any application and/or academic enquiries, contact me on
  scarter@uj.ac.za or our course email address ai4ir@uj.ac.za.

  PsyCaD: What advice would you offer with regard to upskilling within the
  4IR?

  Simone: Continuous, lifelong learning is essential for the 4IR, and is not limited
  to studying towards a formal qualification, but also seizing informal, inclusive,
  contemporary learning opportunities such as this one. Naturally, I am a bit biased,
  but in our ever-changing world, the opportunity to continuously learn and develop
  yourself is not something that should be taken lightly, as you will be required to be
  adaptable, agile, as well as be able to easily align with shifting business demands –
  even though such demands may not be within your scope of knowledge or comfort
  zone. I suggest the following tips:

  1. Take responsibility for your learning and future job. You simply need one
     hour per day to learn something new. Do not tell yourself that you cannot do
     something, or that you do not have enough time. We make time for what we are
     interested in! You are responsible for preparing yourself for your future job.
  2. Seize free opportunities at your academic institution. Trust me, once you are
     out the university system, you will regret not grabbing the free opportunities
     and resources to upskill yourself, especially 4IR-focused opportunities!
  3. Get used to online and self-paced learning. Remote working and learning is
     a big part of the gig economy – where temporary positions are common and
     organisations hire independent workers for short-term tasks. The more agile
     and adaptable you are, the more successful you will be in contract roles. The
     right mindset and skills are key to a flexible life filled with both unpredictability
     and possibility.
  4. Reimagine the 4IR as an opportunity to re-align your efforts and identify
     opportunities, rather than threats. Artificial Intelligence in the 4IR promotes
     cross-cultural education and connectivity as we bring together the UJ
     community to join the UJ4IR movement! See you in the course. 

  PsyCaD: Thank you for sharing this insightful information with us!

Interview conducted by: Ms. Raeesa Mayet, PsyCaD Career Services: Psychometrist

                                            17
6 TIPS ON HOW TO NAVIGATE
  VIRTUAL WORKING ENVIRONMENTS
Whether you’re studying or working in an online environment, the shift from a physical space to
a virtual space can be quite an adjustment. It does however provide the platform to think outside
the box, embrace our creativity and grow our skillsets.

1. “My space and me” - Start out by identifying a comfortable space to work from. Don’t be
   afraid to move things around to ensure that you have good lighting, and that the spot is free
   from unnecessary distractions. Add things like positive sayings and vision boards to your space
   to enhance motivation and make the space feel more personable.

2. “Routine on repeat” – As tedious as schedules may seem, they are key to ensuring healthy
   practices within a virtual workspace. Design a realistic schedule for things like online meetings
   or classes, completing tasks and relaxation. Maintaining a balance between work and play is
   important to ensure you do not experience burnout or lose productivity. Remember, your
   schedule should work for you, so don’t be afraid to reevaluate and rework it when necessary!

3. “#TechSavvy” – Use this opportunity to enhance your skillset. Learn how to use new online
   platforms to communicate with your colleagues and classmates. Look for collaborative
   technologies that can be incorporated into processes to make teamwork more manageable.
   This will foster a new sense of confidence and keep the lines of communication open.

4. “Smile, you’re on camera” – At first, having to communicate virtually may seem daunting
   as you awkwardly stare at yourself (and others) on your laptop screen. When engaging in
   meetings, ensure that you are appropriately dressed and that your camera is in an appropriate
   position. This means that your video should neither be too close or too far from your face.

5. “Security is a priority” – Working in a virtual space means that extra care should be taken
   when it comes to protecting confidential information and files, as well as passwords and login
   details. Remember, your home network may not always be as secure as that of your workplace
   or institution. Be mindful of this and put necessary measures in place.

6. “Grow a positiviTREE” – Working in a virtual space has many advantages. If managed
   efficiently, you can be left with spare time to focus on things like self-reflection and personal
   growth. Make a list of positive things you have always wanted to do or try. Use your downtime
   to exercise, take a short course or even learn a new language!

Sourced from: https://www.cbre.com/real-estate-services/occupier/workplace/workplace-view/
articles/7-tips-for-successful-virtual-working

Written by: Ms. Raeesa Mayet, PsyCaD Career Services: Psychometrist

                                                18
So, to make data valuable, organizations must
The 10+ Most                                               employ individuals who have data literacy and
                                                           the skills to turn the data into business value.

Important Job                                              2. Critical Thinking
Skills Every                                               There’s no shortage of information and data,
                                                           but individuals with the ability to discern what

Company Will
                                                           information is trustworthy among the abundant
                                                           mix of misinformation such as fakes news, deep
                                                           fakes, propaganda, and more will be critical
Be Looking For                                             to an organization’s success. Critical thinking
                                                           doesn’t imply being negative; it’s about being

In 2020                                                    able to objectively evaluate information and
                                                           how it should be used or even if it should be
                                                           trusted by an organization. Employees who are
As the world evolves to embrace the 4th                    open-minded, yet able to judge the quality of
industrial revolution, our workplaces are                  information inundating us will be valued.
changing. Just as other industrial revolutions
transformed the skillset and experience required           3. Tech Savviness
from the workforce, we can expect the same
                                                           Technical skills will be required by employees
from this revolution. Only five years from now,
                                                           doing just about every job since digital tools will
35 percent of the skills seen as essential today
                                                           be commonplace as the 4th industrial revolution
will change according to the World Economic
                                                           impacts every industry. Artificial intelligence,
Forum. While we’re not able to predict the
                                                           Internet of Things, virtual and augmented reality,
future, yet, here are the ten most important job
                                                           robotics, blockchain, and more will become a
skills (plus a bonus one) every company will be
                                                           part of every worker’s everyday experience,
looking for in 2020.
                                                           whether the workplace is a factory or law firm.
                                                           So, not only do people need to be comfortable
1. Data Literacy                                           around these tools, they will need to develop
Data has become every organization’s most                  skills to work with them. Awareness of these
important asset—the “fuel” of the 4th industrial           technologies and relevant technical skills will
revolution. Companies that don’t use that fuel             be required for every job from a hairstylist to an
to drive their success will inevitably fall behind.        accountant and everything in between.

                                                      20
throughout the company who are expected to
4. Adaptability and Flexibility                            lead in the 4th industrial revolution. Enabled
As quickly as the world is changing, the half-life         by the support of machines, there will be more
of skills is constantly reducing. Therefore, people        individuals who are in decision-making positions,
need to commit to learning new skills throughout           whether leading project teams or departments.
their careers and know they must be adaptable              Understanding how to bring out the best in
to change. Important to this is understanding              and inspire every individual within a diverse
that what worked yesterday isn’t necessarily               and distributed workforce requires strong
the best strategy for tomorrow, so openness to             leadership skills.
unlearning skills is also important. Additionally,
people must be cognitively flexible to new ideas           9. Judgment and Complex
and ways of doing things.
                                                              Decision Making
5. Creativity                                              Machines might be able to analyze data at a
Regardless of how many machines work beside                speed, and depth humans are incapable of, but
us, humans are still better at creativity. It’s            many decisions regarding what to do with the
essential that creative humans are employed by             information provided by machines must be still
companies to invent, imagine something new                 made by humans. Humans with the ability to
and dream up a better tomorrow. Tomorrow’s                 take input from the data while considering how
workplaces will demand new ways of thinking,               decisions can impact the broader community,
and human creativity is critical to moving                 including effects on human sensibilities such as
forward.                                                   morale, are important members of the team. So,
                                                           even if the data support one decision, a human
                                                           needs to step in to think about how a decision
6. Emotional Intelligence (EQ)                             could impact other areas of the business,
Another area where humans have the edge on                 including its people.
machines is with emotional intelligence—our
ability to be aware of, control, and express our           10. Collaboration
emotions and the emotions of others. This ability
will be important as long as there are humans in           When companies are looking to hire humans
the workforce since it impacts every interaction           in the 4th industrial revolution, skills that are
we have with one another.                                  uniquely human such as collaboration and strong
                                                           interpersonal skills will be emphasized. They will
                                                           want employees on their team who can interact
7. Cultural Intelligence                                   well with others and help drive the company
   and Diversity                                           forward collectively.
Organizations are increasingly diverse, and
effective employees must be able to respect                BONUS: In addition to the skills listed above
differences and work with people of a different            that every company will be looking for in the
race, religion, age, gender, or sexual orientation.        4th industrial revolution, there are several
Also, businesses are increasingly operating                self-management skills that will make people
across international boundaries, which means               more successful in the future, including self-
it is important that employees are sensitive               motivation, prioritization/time management,
to other cultures, languages, political, and               stress management and the ability to embrace
religious beliefs. Employees with strong cultural          and celebrate change. Those people who have a
intelligence and who can adapt to others who               growth mindset, are adept at experimenting and
might perceive the world differently are also              learning from mistakes, as well as have a sense
key in developing more inclusive products and              of curiosity will be highly coveted in the 4th
services for an organization.                              industrial revolution.

                                                           Sourced from: https://www.forbes.com/sites/
8. Leadership Skills                                       bernardmarr/2019/10/28/the-10-most-important-
Leadership skills will be paramount for not                job-skills-every-company-will-be-looking-for-in-
only those at the top of a traditional corporate           2020/#35787d1067b6
hierarchy but increasingly for those individuals

                                                      21
7
7 LINKEDIN TIPS
Job search for university students has a new
face now and that is LinkedIn. Around 94%
of recruiters say that they turn to LinkedIn
to find better candidates. Hence, having a
                                                      

                                                      2. A Clever Headline
                                                                          TIPS
                                                          Don’t forget to smile. It gives a warm
                                                          pleasant impression.

                                                      A headline is the first couple of lines that
                                                      appear right below your profile picture. It
                                                      basically is there to describe your skillset in a
LinkedIn profile is not enough and it is very
                                                      120 characters. Try to elaborate how you can
essential that students are aware of the many
                                                      be useful for others rather than just stating
features that LinkedIn has to offer to make
                                                      your skills. For example, “Direct marketing
the best use of this professional platform.
                                                      guaranteed to get you more business”. This
To start off, here are seven LinkedIn tips for        headline not only tells that the person is from
university students to perfect your LinkedIn          a marketing background but also mentions
profile and land a great job.                         that he/she can get the viewer more business.
                                                      This is clever as the user now is intrigued as to
LinkedIn Profile Checklist: LinkedIn Tips for         how he/she can be of use to them.
University Students
                                                      Things to remember when crafting your
1. A Professional Photo                               headline:

Students often are used to posting fun                   A headline shouldn’t be just a sentence. It
photos as their profile pictures with many                should be a combination of words that are
filters and stickers. But it is important to              used cleverly to create a unique “brand”
distinguish between social networking sites               for you.
and professional networking sites.                       There is no need to waste any of the 120
                                                          characters with your contact information
In LinkedIn, your profile picture is a tool to            here. You can instead put your contact
form the perfect first impression and for                 info in your summary section.
that you must have a professional looking
photograph as your profile picture. Here are          3. A Captivating
some tips:
                                                         Summary Section
   Almost 60% of the photo must contain
    your face and shoulders.                          A summary section is often the most
   Only you should be present in the photo.          important section in your profile as it is one
   Preferably, wear professional attire.             of the first things that a viewer sees in your

                                                 22
profile. If you do not engage your viewer here,          You want to highlight the top three skills you
then there are high chances that he/she might            want to be recognized for. Hence, reordering
not even look further in your profile. Hence,            your endorsements is important. Click on the
create an engaging story incorporating all that          little pencil icon next to “Add a new skill” then
you achieved and all the skills that you have            drag the three you want to highlight to the
garnered throughout the years.                           top and reorder them.

Here are some tips:
                                                         6. Personalise Your URL
   The first line should highlight the skills           When you create a profile in LinkedIn, you
    that you are proficient in.                          get a default URL which consists of your
   Research the common words or skills                  name, followed by unwanted letters and
    that are used in your field of interest and          numbers. This gives an unprofessional
    incorporate those keywords into your                 impression about your profile, especially
    summary.                                             because LinkedIn gives you an opportunity to
   Do not just mention your hard skills.                customise your profile URL.
    Mention situations where you have
    worked under pressure or stood out                   Here is how you can change your URL in
    from your team by managing a difficult               LinkedIn:
    situation calmly.
   Include any successes you have, anything                Click on Me  View Profile.
    to highlight your credibility.                          Click on “Edit public profile and URL”.
                                                            Click on “Edit public profile URL” and edit
                                                             the URL so that it contains your full name.
4. Powerful Recommen­
   dations (Social Proof)                                7. Show Social Validation
Recommendations are important in LinkedIn                In LinkedIn, while you can display a portfolio
as they give an outsider’s opinion on your               of work including rich media such as, videos,
skills and personality. The first step is to make        PDF’s and presentations that you have
sure that you get the recommendation from                worked on. In doing so where possible also
the right people, those who have worked with             showcase how people have reacted to your
you closely and can speak to your strengths.             work with testimonials, comments and
                                                         feedback received.
The next step would be making sure that the
selected person writes the recommendation                It is imperative that students make the
in such a way that it accentuates your unique            best use of such a professionally rewarding
skills and achievements. Also, where relevant,           platform like LinkedIn. Be active and keep
ask them to mention your soft skills too, such           optimising your LinkedIn profile to give
as leadership qualities, time management                 yourself better chances in secure a job or
skills etc. This helps in analysing your profile         in networking with top professionals. By
holistically.                                            following these specific LinkedIn tips for
                                                         university students many students and grads
5. Reorder Endorsements                                  have landed fantastic jobs or internships.
                                                         What are you waiting for, get started on
The skills that you have added to the skill
                                                         implementing these LinkedIn tips right away.
section of your profile are ranked according
to the number of endorsements that you have              Sourced from: https://topdogsocialmedia.com/
received for each of them. LinkedIn displays             linkedin-tips-for-university-students/
the top three skills based on the number of
endorsements.

                                                    23
PsyCaD Career Services
  SERVICES TO STUDENTS
 Online Services                   Cover Letter Writing
 Walk-In Services                  Interview Skills
 Career Guidance                   Work Readiness Workshops
 Career Assessments                Recruitment Programme
                                     • Career Fairs
 Job Search Strategies
                                     • Company Presentations
 CV Writing                         • Recruitment Guide

   Keep up to date with the latest on bursary, internship and
             graduate programme opportunities.

            Join us on the YourCareer Job Portal

                          Follow us on:
    PsyCaDCareerServices       @PsyCaD      uj_career_services

 APB Impala Court I APK C-Ring 1 I DFC House 2, Louisa Street
       SWC Adelaide Tambo Building (Academic Block)
Work is no longer
confined to a
physical office.
Technology has completely liberated knowledge work
from a physical office. Physical offices are now considered
luxuries not necessities. This has been proven during the
Covid-19 pandemic.

Companies are creating “offices in the cloud” which teams
go to work in by logging in from anywhere, as long as they
have an internet connection. No commutes required.

A new breed of company has emerged, known as a fully distributed company, meaning it has
no physical office. Some examples of these are Automattic, GitLab, InVision and Zapier each
employing hundreds of people spread out around the globe, meeting online to work. Prior
to the pandemic, already more than 2,500 companies work this way. As reports indicate,
many more companies are now considering making this their preferred way of working as
economies open up again post-Covid-19.

Imagine you could be working at one of these and be living anywhere in the world!

Obviously to be an effective virtual employee requires that you have the digital literacy and
fluency to be able to work efficiently with people that are not with you in-person. “Digital
Literacy” has several competencies that make up the term, such as ICT Literacy, Information
Literacy, Media Literacy, Online Career & Identity Managment and, very importantly, the
ability to Communicate and Collaborate virtually.

Let’s focus on this last skill for a moment. One of the key elements of an “office in the cloud”
is for everyone working in one, to be able to communicate and collaborate digitally. This
normally entails using cloud based tools, like Slack, Facebook Workplace, Microsoft Teams
and Zoom. Being an effective communicator, i.e. being able to convey your thoughts and
ideas virtually, is extremely important. You will do this using the written word, pictures and
video. So, you need to be skilled at writing so that you are able to convey emotion as well
as intent, often accomplished with the strategic use of emojis, especially in a Slack channel!
But it doesn’t end there. Video communication skills are just as essential, since video is
relied on heavily by distributed teams. Make it your goal to become extremely comfortable
on camera so that you can communicate naturally.

Becoming a skilled virtual worker is a great asset given the rapid evolution of the modern
workplace.

Written By: Mr. Peter du Toit, Founder FutureWork IQ and Virtual Work Skills Course Instructor

                                              25
SKILL GAP 2020: 5 SOFT SKILLS AND 10
HARD SKILLS COMPANIES NEED NOW
What are the most critical soft and hard skills that organizations are hiring for
and training for in 2020?
In the recently released LinkedIn Learning 2020 Workplace Learning Report,
LinkedIn analyzed data from 660+ million professionals and 20+ million jobs to
map the 15 most in-demand skills. More specifically, they looked at the skills that
are in demand relative to the supply of people who have those skills—in other
words, the skill gap.

THE TOP SOFT SKILLS IDENTIFIED WERE:
   1. Creativity: how to generate original ideas and solutions.
   2. Persuasion: convincing others to support your ideas, buy your solutions, or
      to take action.
   3. Collaboration: able to work on a team and unlock synergies towards a
      common goal.
   4. Adaptability: thriving in change and uncertainty.
   5. Emotional intelligence: able to perceive and understand the emotions of
      yourself and others and to modulate your own natural emotions.
What got dropped from last year’s list? More tactical skills like time management,
although it’s worth noting that this research was done prior to the global
pandemic.

                                         26
THE TOP HARD SKILLS ARE:
   1. Blockchain: a novel way to securely store, validate, authorize, and move
       digital assets across the internet.
   2. Cloud computing: design, delivery, and maintenance of cloud architecture
       on platforms like AWS and Azure.
   3. Analytical reasoning: able to understand data and generate conclusions
       based on analysis.
   4. Artificial intelligence: embodying AI, machine learning and natural
       language processing.
   5. UX design: conducting research and designing software and other
       products to maximize the “user experience”
   6. Business analysis: able to work with data for analysis, problem-solving,
       and presentations.
   7. Affiliate marketing: the hottest new hard skill is about marketing through
       others’ trusted channels.
   8. Sales: perhaps both a hard skill and a soft skill as sales involves persuasion,
       but for a specific commercial end in mind.
   9. Scientific computing: able to apply statistical and analytical approaches to
       large data sets using programs like Python, and MATLAB.
   10. Video production: mobile video is quickly becoming the dominant form of
       all communication and companies are fighting to create effective digital
       video assets.
Most notable on the list of hard skills was blockchain technology which is both
brand new to the top ten list and lands in the number one position.
Whether you are looking to advance your career, or you’re a learning and
development professional seeking to fill your company’s skill gaps, these lists
are a great way to conduct an informal audit and begin to skill up in the area of
your gaps.
Sourced from: https://www.forbes.com/sites/kevinkruse/2020/04/17/skill-gap-
2020-5-soft-skills-and-10-hard-skills-companies-need-now/#32b1c43d6356
accessed on 21 May 2020

                                         27
apply for jobs online. However, there are
                                                         companies that still accept the traditional
                                                         typed cover letters.

                                                         Date and contacts
                                                         In a hard copy, write the date of application,
                                                         your address, and lastly, the company's
                                                         address. Do not change the order of these
                                                         items and arrange them vertically while
                                                         leaving a space after each one of them. In a
                                                         digital copy for an online application, there
                                                         is no need to write the company's address
                                                         and your address. The essential information

How to Write                                             that the employer should know is your city,
                                                         country, cell phone contacts, and email.

the Best Cover                                           Salutation
                                                         Use the name of the contracting manager

Letter for a CV                                          to address him or her. This shows that you
                                                         know who you are writing to because you
                                                         have done research about the company. The
If you are hunting for a job, please polish your         world has moved away from the traditional
skills for drafting a cover letter for a CV. This        "Dear Sir/Madam" greetings to "Dear
is the first step of impressing the employer so          Hiring Manager" because the latter is more
that you are given a chance for an interview.            appealing than the former. The "Dear Hiring
Did you know that managers are trained to                Manager" salutation is also a clever cover-up
examine the character of the job applicant               for not knowing the names of the managers.
through the cover letter? Job vacancies are
available, but how will you get one if the
presentation of your application document
                                                         First paragraph
speaks lowly of you? Your CV letter should               Here is the part where you show the
enable you to stand out.                                 enthusiastic side of you. State the job title
                                                         that you are applying for and how you learned
What is a cover letter for CV? It is a one-              about the vacancy. State the most recent
page document that you send with a CV to                 and major scholarly qualifications that you
employers when looking for a job. In the                 have that match the job requirements. It can
document, you should provide the employer                be a bachelor's degree, masters' degree,
with details about the unique skills and                 certificate, diploma, etc.
experience that you possess, which are in line
with what the job needs.                                 Paragraphs at the center
                                                         In this section, you will write in detail the
Cover letter format                                      qualifications that you have, starting with the
Recruitment policies within organizations                educational qualification that you mentioned
slightly differ from one organization to                 in the opening paragraph. Write about your
another. Some companies may need the                     work experience and the skills that you got
job application letter while others may not              from those jobs. Persuade the manager
because they may assume that the CV has                  to hire you by letting him or her know the
all the required information they need to                achievements you made in those jobs and
know about you. Today, the majority of                   your values.
organizations insist that applicants should

                                                    28
when you write words like cheers, yours
Ending paragraph                                     truly, and warm regards? "Yours sincerely" or
The manager needs some acknowledge from              "Regards" with your name at the bottom is
you. Request for an interview courteously and        the most appropriate way to go about it. If
provide him or her with your email and cell          you are using your handwriting, do not forget
phone number in this part.                           your signature.

Closing complements                                  Article and cover letter example | Sourced from:
                                                     https://briefly.co.za/55101-how-write-cover-
and signature                                        letter-cv-south-africa-guide-sample-format.
Seeking for a job can make anyone emotional.         html
Do you know that you sound affectionate

                            COVER LETTER EXAMPLE
   (Recipient’s name)
   (Recipient’s Position)
   (Name of Company)
   (Street Name)
   (Suburb)
   (Postal Code)

   (Date of application)

   Dear Hiring Manager (or Name),

   REF: APPLICATION FOR A (JOB TITTLE) VACANCY

   Regarding the advertised (job title) that I learned about from (where or how), I seek
   to work for your esteemed organization. I am an (undergraduate/diploma graduate/
   masters graduate, etc.) from the (school) with a (credits).

   My scholarly background, leadership experience at (organization), and working for
   (company) have empowered me with in-depth knowledge and proficient skills as a
   (job title). I am confident that my (state your skills) will enable me to bring impressive
   contributions to your company.

    I am interested in working for (company) because it offers (services the company offers
   its customers based on your research) that have critically brought a positive change in
   society. I also believe that (company) will enable me to gain more skills and experience to
   build my career and make an impact on society.

   Here are my attached CV and qualifications documents that will give you more
   information about me. Thank you for going through my CV. I will appreciate it if we can
   meet for an interview. You can contact me through (phone number and email).

   Regards,
   (Your name)

                                                29
HOW TO                                                TIPS ON WRITING THE BEST CV IN
                                                      SOUTH AFRICA

WRITE A CV                                            Well, the truth is that different companies
                                                      will always have distinct requirements.
Have you taken the time to go online                  Position keywords
and search for "CV format South Africa?"              Ensure that you look for and understand
Whether you choose to use a short or a long           the keywords of the job listing- it would
format, you will note that some essentials            be valuable for you to highlight skills that
will always need to appear. Usually, the              match with management. Remember, you
length of this document should be 2 pages.            should never lie.
Often, you will need to highlight the                 Sample CV’s matching the vacant position
following:                                            Take the time to go through some of the
                                                      samples from the specific industry. This
1. Career objectives summary - should incl.           move ensures that you are familiar with how
   current situation career goals & industry          to approach your writing.
2. Personal details - you will highlight your
   name, contact details, and even your ID            Include only relevant data
   number                                             As mentioned earlier, you need to highlight
                                                      all the relevant information. Such will also
3. Background of your education - begin               be the right time for you to call to attention
   by listing latest qualifications & names of        some of your most outstanding yet
   the institutions                                   consistent accomplishments.
4. Work experience - start with the most
   recent position, summarise some of your            Proofread
   vital duties                                       Always remain as professional as you
                                                      can. Take the time to use the right font,
5. Accomplishments/achievements - e.g.                appropriate margins, and even go through
   academic certificates, published work,             your work to eliminate any grammar
   volunteer accolades                                mistakes. This way, you will be sure of
6. Skills - highlight acquired skills e.g.            convincing the employer that you are worth
   driving, first aid, counselling, relevant          the position.
   industry software skills
                                                      Sourced from: https://briefly.co.za/54755-
7. References - pick credible referees who            step-by-step-guide-write-a-cv-south-africa.
   can give insight into your academics,              html
   character & work

                                                 30
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  A CHARTERED
  ACCOUNTANT
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  you to success
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  in fully funded and supported undergraduate BCom Accounting
  education programmes to help them reach their dream of becoming
  a chartered accountant [CA(SA)].

  What is Thuthuka?
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  So if you’re an African or Coloured Grade 12 learner who is achieving
  a level 5 pass in Maths (not Maths Literacy) or a university student
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  applications for 2021 close at the end of July.

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  your bright future happen!

Applications for 2021 close at the end of July.
Apply today - visit www.thuthukabursaryfund.co.za.
HOW TO WRITE AN                                       within the description. Sort them by order
                                                      of importance and spread them accordingly

ATS-FRIENDLY CV                                       throughout your CV.
                                                      3. Use standard headings
What is an ATS?                                       Applicant tracking systems often import
An applicant tracking system is software used         data from CVs into an online profile. When
by many employers to collect, sort and rank           translating information, they scan for
the CVs they receive online. ATS technology           specific headings and formatting structures.
is more prevalent than ever now, as it aims to        Keeping the CV simple ensures that
highlight the most qualified candidates for           information translates appropriately. For
positions and can save time during the hiring         example, headings such as Work History,
process.                                              Work Experience and Experience are easily
                                                      identified, as they're the most common
How does an ATS work?                                 headings.
Applicant tracking systems collect all
incoming CVs. With their help, employers              4. Avoid complex formatting
target a list of specific keywords. The               Tables, columns, headers and footers are
system categorizes each CV and ranks them             great methods of organizing complex
according to their use of the specified               information on a CV. However, when an ATS
keywords. CVs with the least amount of                translates this information, information
keywords or those not formatted for an ATS            within such complex formatting gets
are tossed away.                                      scattered or lost. If some of your most critical
                                                      information resides in similar formatting, the
HOW TO WRITE A CV FOR ATS                             ATS might miss it.

1. Consider the job description                       5. Make multiple CVs
When applying for jobs, take a more in-depth          Even if you're applying to all of the same
look at their job descriptions. Instead of            positions, not all employers check for the
skimming, study them thoroughly, looking at           same list of keywords. Analyze every job
how they describe particular duties and the           posting and identify its common keywords.
kind of individual they're looking for.               Make a copy of your original CV and input the
                                                      new posting's keywords where applicable.
2. Collect a list of keywords                         Creating copies and minor adjustments adds
After studying the job description, the next          an additional step, but it can make for a more
step involves creating a list of keywords.            competitive application each time.
Start with the keywords you know by default
for the role, then identify which words or            Sourced from: https://www.indeed.com/career-
phrases the job listing repeated the most             advice/resumes-cover-letters/ats-resume

                                                 32
You can also read