Community Resources HOME as my FIRST CHOICE - Southern Health
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HOME as my FIRST CHOICE Community Resources
HOME as my FIRST CHOICE is all about sharing ways to make “home” a viable option for longer. The information about resources is aimed at helping make being supported at ‘home’ possible. VERSION: 02 25/06/2019 The information supplied in this document is provided as a resource and for information purposes only. Southern DHB does not endorse or recommend any particular service or services and accepts no responsibility for any loss or injury that may arise through use of any of the services or for any inaccuracy in the content in any service provider’s information. Consumers should contact the service providers directly for the most up to date information about the provision of services from that supplier. www.southernhealth.nz
Contents
Adaptive Equipment 01 Home Support Services 03
Caring Caller Services 01 Library Services 04
Companionship Services 01 Local Support Services 04
Dementia 01 Low Cost Health Services 05
FallS Prevention / Meal Services 06
Strength and Balance Programmes 02
Shopping Services 06
Feedback for SDHB Services 02
Social Groups 07
Hearing Services 02
Support and Advice 08 - 09
Home Personal / Safety Services 03
Transport Services 10
Healthy Homes 03
Adaptive Equipment Caring Caller Services Dementia
There are many adaptive items to assist everyday living St Johns Caring Callers For information and services visit
including kitchen, bathroom and bedroom aids, beds, Caring Callers is a service that St John provides for people www.southernhealth.nz
wheelchairs, frames, chairs. There are local stores as well who live alone or feel a bit lonely. Volunteers phone
as a range of online suppliers selling adaptive equipment clients regularly to check that everything is ok.
nationwide. Homeware stores also sell some helpful items 0800 780 780
such as The Warehouse and Briscoe’s who sell waterproof www.stjohn.org.nz
mattress protectors.
Blind Foundation
Help for people who are blind or experiencing sight loss.
(03) 466 4230
www.blindfoundation.org.nz
Disability Information Service
Equipment and aids. Companionship Services
Dunedin Community House, 301 Moray Place, Dunedin.
(03) 471 6152 or 0800 693 342 Volunteer Visitors: Supporting people living alone or
www.disabilityinfo.co.nz unable to drive. Visit people in their homes for a chat over
a cup of tea, to play a game of cards, help with shopping,
Disability Resource Centre (Southland) or share an outing. Regular contact and company.
Equipment, support for attending hospital appointments.
25 Gala Street, Invercargill Age Concern
214 5000 or 0800 100 531 www.ageconcernotago.com/avs
info@drcsouth.co.nz
www.drcsouth.co.nz See also Aged Concern in other areas within
Otago-Southland:
Mobility Solutions Centre • Age Concern Waitaki (Oamaru)
245 King Edward St, Dunedin • Age Concern Otago (Central Otago)
(03) 455 1201 • Age Concern Southland
www.mobilitysolutionscentre.co.nz
Enliven, Presbyterian Support Otago
www.psotago.org.nz/services/in-your-community/
visiting-volunteers/
01
Falls Prevention/Strength and Feedback for SDHB Services Hearing Services
Balance Programmes Families are encouraged to give feedback at any time they In addition to support from your local Audiology Centre,
feel they would like to. They can do this in a number of you can access assistance from volunteer agencies and
There are options to suit everyone who would benefit ways, by: charitable trusts. They offer free advice, information on
from improving strength and balance. This might be funding options, and low cost options for devices that help
joining a local ‘Steady As You Go’ class, having an • Talking to any member of staff to manage day to day activities independently.
individual assessment at home or attending a • Phone: Patient Affairs Office (03) 470 9533
physiotherapy clinic. People who have home based • E-mail: feedback@southerndhb.govt.nz Deaf Aotearoa
support may be able to have help with in-home exercise • Website: www.southernhealth.nz www.deaf.org.nz
programs. www.facebook.com/deafaotearoanz
Patients can contact the Health and Disability Otago branch: Michelle.Sinclair@deaf.org.nz
Classes Advocacy Service for free independent advice and
Approved community strength and balance exercise support on 0800 555 050. Ear Health South
classes. Details of local classes. 557 Hillside Road, Caversham, Dunedin.
www.livestronger.org.nz (03) 455 0801 for Ear Canal Micro Suction.
dunedin.south@earhealth.co.nz
Home Based Falls & Fracture Prevention Service
0800 477 115 Hearing NZ Southland
Bwellfallsandfractureteam@wellsouth.org.nz 126 Leet Street Invercargill 9810
(03) 214 9154
School of Physiotherapy Clinics (Dunedin) hearingsouthland@xtra.co.nz
Includes balance, dizziness, and vertigo, sprains and www.hearing.org.nz/branches/southland
strains, back and neck problems, arthritis, post-operative
and rehabilitation clinics. Hearing Support Otago
www.otago.ac.nz/physio-clinic/about/index.html (03) 487 7641
otago@hearing.org.nz
Steady As You Go and Tai Chi (Dunedin) www.hearingsupport.co.nz
www.ageconcernotago.com/steady-as-you-go
Life Unlimited Hearing
Kelvin Gaskill Hearing Therapist (Dunedin)
(03) 456 4350 or 0800 008 011
Look out for a copy of this brochure around the hospital.
You can record your compliments, complaints or To learn about what’s happening in the local Deaf
suggestions directly onto to it and Freepost back to Community (or to advertise your event/workshop), sign up
the Southern DHB. to Deaf Aotearoa Community Weekly newsletter:
www.deaf.org.nz/news/subscribe 02
Home Personal / Healthy Homes Home Support Services
Safety Services It’s important to have a healthy home. The advice is to There are a range of private and funded options for help
insulate your home, dry it out, air it out and warm it up. at home and community activities including household
There a range of options for helping safety at home. These There’s lots of advice, support and financial assistance to chores, showering and dressing, skin care, managing
include alarms to press in case of an accident or illness, help you have a healthy home. medication, shopping, helping to ensure safety and
alarms that will trigger if a person falls and also to help security at home.
those caring for others. Dunedin Curtain Bank
info@dunedincurtainbank.org.nz Access Community Health
Consumer New Zealand list five Accredited Suppliers of (03) 425 9678 www.access.org.nz
Personal Alarms that the Ministry of Social Development
have approved for its accredited supplier list. Four of For subsidies on ceiling and underfloor insulation: Dunedin Nursing Service
these suppliers are available in the South Island. • Otago: Private nursing care, social support, assistance with
info@cosyhomes.org.nz community activities and appointments.
ADT Security Neva Alone phone 021 999 395 www.dunedinnursingservice.co.nz
www.adt.com/medical-alarm
• Southland: Footsteps Podiatry Invercargill
Local Fire Brigade synergy@awarua.org.nz (03) 215 4666
Local fire brigade will install smoke alarms and change (03) 214 2927 www.footstepspodiatry.co.nz
batteries. Look in your phone book and ring them directly
(do not dial 111) Information about warmer, dryer homes: Health Care NZ
www.health.govt.nz/your-health/healthy-living/ www.healthcarenz.co.nz
Red Wolf Personal Alarm warmer-drier-homes
www.redwolf.net.nz/monitoring/medical-alarms In home foot care
NZ Red Cross Invercargill Curtain Bank Pedicare (Dunedin)
Securely (formerly called Bupa) 102 Yarrow Street, Invercargill. (03) 4897860
www.securely.nz/Securelyforindependence.html (03) 218 4339.
Open Tuesdays and Thursdays 12.30pm to 2.00pm. My Care
St Johns Medical Alarms Online website to find in private home support
https://www.stjohn.org.nz/Medical-Alarms/ www.mycare.co.nz
Medical-Alarm-Devices/
Royal District Nursing Service
Vital Call (Chub) www.rdns.org.nz
www.vitalcall.co.nz
Sui’s Finger and Toenail Grooming Service
0274517480
03
Library Services Local Support Services
Options for people who cannot get to library. Details of local support services can be found on the
‘Home as my First Choice’ page on the Southern DHB
Dunedin Book Bus website
Provides a free delivery service for people unable to attend www.southernhealth.nz/getting-help-you-need/old-
the library or book bus due to illness or disability. er-peoples-health/finding-right-support/home-my-
Timetable: www.dunedinlibraries.govt.nz/locationhours/ first-choice
bookbus.
We will update this area with any information we receive
Dunedin Library about supports in particular areas/communities.
(03) 474 3681
www.dunedinlibraries.govt.nz/services/home-services Please email Philippa.Greco@southerndhb.govt.nz or call
0800 627 236 if you have information or updates for this
Mosgiel Library area.
(03) 474 3690
Invercargill Library
Alison Fraser (03) 211 1444,
www.ilibrary.co.nz/home-services
Southland District Mobile Library Services
www.southlanddc.govt.nz/my-southland/libraries/
mobile-bookbus/
04
Low Cost Health Services to a health professional about diabetes. You can chat
about the products and equipment we stock or get Meal Services
support and resources on how to manage your
Health care or services related to disability and age can There are a range of options for help with meals. You can
diabetes. We also provide blood sugar tests and blood
be costly. Many people are eligible for financial assistance have a hot meal delivered to your door, or receive frozen
pressure checks. Come and chat to the Long Term
from WINZ to help pay for these costs. This may be in meals to reheat.
Conditions Community Nurse from WellSouth, at
the form of a Community Services Card and/or Disability
Diabetes Otago branch office 135 Frederic Street,
Allowance. This can help towards the cost of a range of Dunedin Meal Services:
Dunedin. No appointment necessary.
things including doctors’ visits, prescriptions, foot care,
personal alarms, electricity and phone, lawn mowing and • Home of St Barnabas Meals on Wheels (03) 455 8298
He Puna Waiora Wellness Centre (Southland)
gardening services. • Taieri Court (03) 489 6044
Run by Nga Kete Matauranga Pounamu Charitable Trust, a
‘Very Low Cost Access’ (VLCA) GP Practice offering doctor • Portobello Penguin Cafe (03) 478 1055
Dental Care • Outram 4 Square (03) 4861723
and nursing services and rongoa/natural therapies. Late
The Admissions and Urgent Care Clinic (UCU) undertakes • Port Chalmers 4 Square (03) 472 8746
nights by appointment on Monday and Tuesday till 7pm.
initial admission and diagnosis within the Faculty of • BBQuick : www.bbquick.co.nz (03) 453 1000
The base fee for their low cost GP service is $18.00, other
Dentistry, and is one of our nine specialised clinics. • Eat L8R (Eat Later) www.eatl8r.co.nz
fees may apply.
Please note that patients may be required pay a $35 • EAT Unlimited www.eat.co.nz
92 Spey St, Invercargill
Consultation Fee before treatment in this clinic, if it relates
(03) 214 5261 or 0800 925 242
to the Emergency Dental Care Scheme. Southern District Health Board Meals On Wheels
www.kaitahu.maori.nz/he-puna-waiora-wellness-centre.
For other treatment, normal charges will apply. Patients 0800 627 236 or (03) 470 9300
html
should discuss these with their treatment provider.
www.otago.ac.nz/dentistry/patient-services/clinics/ Southland Meal Services:
Mataora Low Cost Medical and Dental Clinic (Dunedin)
admissions-and-urgent-care/index.html
25 College Street, Dunedin
(03) 471 9960 • Dinners club. 0274906174.
Diabetes Otago julie.macdonald8@gmail.com
www.wellsouth.nz/community/find-a-general-practice/
135 Frederick Street, Dunedin, • Adagio Café (Winton) deliver Monday to Friday in
dunedin/mataora-low-cost-medical-and-dental-clinic/
(03) 474 0240 Winton (03) 2367272
www.tekaika.org/home/
noeline@diabetes.org.nz • Country Manor Catering (Winton) offers delivered
Office Hours: Monday – Friday 10am-2pm meal on wheels (if eligible) or meal able to be collected
Work and Income
Diabetes Otago offers a Low Cost Podiatry service on the from bakery www.countrymanor.co.nz
• Disability Allowance:
first Tuesday & Wednesday of every month held at our • Aged Concern meals, eat in dining Tuesday to Friday.
www.workandincome.govt.nz/products/a-z-benefits
branch offices at 135 Frederick Street. This service is run Also have takeaway meals and soup available.
/disability-allowance.html
by a registered podiatrist. 50 Forth Street Invercargill. (03) 1286549
• Community Services Card: • Luvlee home cooked meals and takeaways. Open
• Drop In Clinic – This is a FREE service run once a seven days a week. 278 Tay Street, Invercargill.
www.workandincome.govt.nz/products/a-z-benefits/
month on the 1st Wednesday, where you get to talk
community-services-card.html
New World, Pac n Save and Plaza Super Value all
05 have cooked meals availableShopping Services Driving Miss Daisy (Invercargill)
Rachel Goodall: (03) 216 7763 or 021 503 334
Plus Bus Shopping Service (Dunedin)
Tues-Fri door-to-door services to the supermarket, ring
www.drivingmissdaisy.co.nz/franchise/invercargill them to find the best run for your area. They can assist
There are a range of options for you to have help to get
with carrying groceries, assist in the aisles if needed, at the
your groceries. You can catch the Shoppers Bus, receive
Four Square Delivery same time as having a social outing - all to help
1:1 help from Driving Miss Daisy, have your groceries
Four Square stores may also provide a delivery maintain independence and wellbeing. $8-$12 return per
delivered, or you can taxi to the supermarket and have
service – contact the 4-square store in your area. Cost person, area dependent. Different suburbs on different
the staff help you while you are there. Some supermarkets
ranges from $3.00 - $7.50 days.
have shopping trolleys and wheel chairs for customers
Kaikorai Valley: (03) 453 5742 03 455 4050
with limited mobility. For example, New World Centre City
Palmerston: (03) 465 1164 plusbusshops@gmail.com
(Dunedin) staff will push customers around the
St Clair: (03) 455 7658
supermarket and help select items. Contact your local
Four Square Dunedin: (03) 455 7427 Veggie Boys Delivery
supermarket to see what assistance they can offer. If you
Port Chalmers: (03) 472 8746 Delivers from Mosgiel to Port Chalmers Monday to
receive support from a home support agency they may be
Saturday between 2pm-6pm. Order online or by phone,
able to take you to the supermarket.
Fresh Choice Green Island Delivery and spend $25 for free Delivery.
Order by email or phone. $5 to deliver anywhere between (03) 477 7987
Age Concern Southland
South Dunedin, Wakari through to Brighton. Accepts www.veggieboys.net
A van is available to assist with shopping every
cheque, internet banking or cash.
Wednesday. Pick up and drop off for a gold coin donation.
(03) 488 2317 extn line 8
(03) 2186351
grocery@moyles.co.nz
Countdown Delivery
Napthali – Shopping Service
Delivers anywhere from Milton to Palmerston,
A service provided by Naphtali Activity Centre (North East
Invercargill City and Queenstown.Delivery charges can
Valley Dunedin) for adults with intellectual disabilities as
vary from $8.75 - $15.75 depending on the cost of
part of their community outreach.
groceries.
(03) 473 9104,
0800 40 40 40
andrea.mckenzie@packgroup.co.nz
Onlineshop@countdown.co.nz
www.shop.countdown.co.nz
New World Delivery (Southland)
New World, Windsor and South City Plaza all deliver for
Driving Miss Daisy (Dunedin)
a fee.
Charging are based on time and requirements of
individual’s needs. Covers Regions from Waikouaiti
– Outram. Accepts total mobility taxi vouchers.
Dunedin Head Office: 0800 948 432
Dunedin South: (03) 486 2033 or 021 503 498
Dunedin North: (03) 467 5017 or 021 503 298
06Social Groups Day Groups
For housebound or lonely elderly. Activities, outings, crafts.
Menz Sheds
A Menz Shed brings men together in one community space
Transport and meals provided. to share their skills, have a laugh, and work on practical
There is a long list of social opportunities for people
tasks individually (personal projects) or as a group (for the
wanting to connect with peers and engage in social and
• Mosgiel Elder Care, Mosgiel: (03) 489 0075 Shed or community).
recreational activities. These cater for people with a range
• Sheen Street, Roslyn: (03) 474 1082 www.menzshed.org.nz
of abilities. These are some that we know about. Also see
• Club Enliven, North East Valley: (03) 4777115
www.eldernet.co.nz which has information about other
• Senior Link, South Dunedin: (03) 456 4249 • Menz Sheds Otago area:
community resources throughout NZ.
• Waikiwi Gardens (Invercargill) - Alexandra Men’s Shed
Offers a $35 a day pick up and drop off. Includes - Arrowtown MenzShed Inc
Age Concern
meals, an extra $5 will purchase a meal to take home. - North Dunedin Shed
www. ageconcernotago.com/services
(03) 2157200 - Oamaru Menz Shed
- this has links to the following services:
www.waikiwigardens.co.nz - South Dunedin Bloke’s Shed
• Accredited visiting service
- Taieri Bloke’s Shed
• Independednt living seminars
Dunedin 60 Plus Club - Tapanui
• Senior Chef
Friendship, fellowship and fun. Including: walking group,
• Englsih for elders
line dancing, singing group, indoor bowls, mah jong, • Menz Sheds Southland area:
• Active aging centres and groups:
tavern lunches, book club, movie club, coach trips, - MenzShed Invercargill
- The Octagon Club
coffee and culture. - Lumsden
- South Dunedin Seniors
www.dunedin60plus.co.nz - Mataura Menzshed
- Mosgiel Seniors
Regular Bus Trips and annual five day holiday adventure,
Gaius Cottage (Invercargill) South Centre Anglican Care (Southalnd)
monthly book chat, variety concert, monthly outings, gym
Day care for people with dementia to give full time carers Social activities and other services offered including for
class, walking group, social art and crafts, line dancing,
a break. Private paying options/DHB funded places. people who are housebound.
bowls, body-beat, Tai Chi, lunch and food share.
Care Coordination Centre: 0800 223 225. (03) 2182777
www.calledsouth.org.nz/directory/organisations/
south-centre/
07Support and Advice Asthma Society (Southalnd)
70 Forth St, Invercargill
Disability Information Service (Southland)
For a range of services including equipment, support to
Mon - Fri | 10:30am - 2:30pm attend hospital appointments.
There are many agencies available who offer valuable
03 214 2356 25 Gala Street, Invercargill.
support, advice and equipment or aids.
southlandasthma@xtra.co.nz (03) 214 5000 or 0800 100 531.
www.southlandasthma.org.nz/#contact-us info@drcsouth.co.nz
Age Concern NZ
www.drcsouth.co.nz
Age Concern is a charitable organisation dedicated solely
Carers’ Society Otago
to people over 65. Local Age Concerns throughout New
Supports family/whānau carers with one on one support Dunedin Budget Advisory Service
Zealand are the first port of call for older people in their
and with six support groups throughout Otago. Community House 283-301 Moray Pl, Dunedin
communities. Age Concerns offer expertise and knowledge
www.carersotago.org.nz www.budgetingdunedin.co.nz
of all available services for older people as well as social
activities.
Diabetes Otago Eldernet
www.ageconcern.org.nz
Provides information and support for individuals and fam- To access information about bed availability/information
ilies, educational evenings, sells a wide range of diabetes about residential facilities and services in your area.
Alzheimer’s Otago
products. www.eldernet.co.nz
Helping families coping with memory loss. Home visits,
135 Frederick Street, Dunedin, Ph: 474 0240
carer support groups, education.
Office Hours: Monday – Friday 10am-2pm Mauri Ora - Community Health services
www.alzheimers.org.nz
www.diabetes.org.nz Free Gym, Educational Hui – Diabetes, Lifestyle and
Healthy Kai, Personal Trainer Sessions, On-site computer
Arai Te Uru Whare Hauora
Diabetes Southland access to electronic health diary, Clinical Support, Basic
Support whānau using an integrated and collaborative
151 Gala Street (behind MS Rooms entrance of Jed street) health check, Whānau Ora kaimahi supporting whānau to
approach to service provision in partnership with whānau
(03) 218 3422 access appropriate health resources.
and other organisations.
diabetes.southlandfo@xtra.co.nz www.uruuruwhenuahealth.co.nz/services
www.araiteuru.co.nz/#home
https://www.diabetes.org.nz/branch-southland
Multiple Sclerosis Society (Otago)
Arthritis NZ
Disability Information Service (Otago) 8 Baker Street, Dunedin, New Zealand
Provides information, advice and support for anyone
Free information and advice, equipment and aids, (03) 455 5894
diagnosed with arthritis.
continence product service with free samples and delivery. info@msotago.org.nz
www.arthritis.org.nz/Hospital
Ground floor Dunedin Community House, 301 Moray www.msotago.org.nz
Place, Dunedin.
Asthma Society (Otago)
(03) 471 6152 or 0800 693 342 Multiple Sclerosis Society (Southland)
03 471 6167
www.disabilityinfo.co.nz 151 Gala Street, Invercargill
Dunedin Community House, 1st Floor
(03) 218 3975
Cnr Moray & Great King St, Dunedin
info@mssouthland.org.nz
www.healthpages.co.nz/directory/listing/
asthma-support-asthma-society-otago Continued>
08Pacific Peoples Health Trust (Otago) Stroke Foundation
Health Promotion, Social and Community Support Hospital and home visits, support individuals and families,
(03) 470 1501 stroke clubs.
www.stroke.org.nz/home
Parkinson’s Society
Education support, support groups, exercise classes, home Te Roopu Tautoko Kite Tonga Inc
visits and individual assessments. A non profit Maori health provider based in Dunedin. Runs
(03) 455-7260, a number of programmes and services that are free to
www.parkinsons.org.nz/our-divisions/otago access.
6 Wolseley Street, Dunedin
RSA 4774670
Supports ALL current and former service personnel, and admin@tautoko.maori.nz
their families. They can help by:
• Financial assistance: Veteran’s Affairs
• Advocating for service benefits: Care Coordination Centre can assist with referrals for local
• Connections e.g. linking you to government, corporate support i.e. for administration and advice on veterans’
or community groups to provide information, entitlements and care or practical things like organizing a
mentoring and support. gardener (Dunedin).
www.rsa.org.nz www.veteransaffairs.mil.nz
Senior Line
Helping older people navigate the health system.
0800 725463
www.seniorline.org.nz
Links to useful information brochure and useful booklet:
“Moving into Residential Care”
www.seniorline.org.nz.docs/MovingintoCare.pdf
Seniornet
Community training classes helping people to enjoy
technology confidently in everyday life.
www.seniornet.co.nz
09Transport Services NZ Red Cross Community Transport
Free transport to and from doctor hospital or community
• Southland Total mobility Scheme:
www.icc.govt.nz/community/total-mobility
appointment Vouchers are available for subsidized travel from
People may be able to access discounted taxi fares if they
(03) 4771527 various services e.g. Aged Concern and Enliven.
are no longer able to drive. In addition to public transport
and taxi services there are some transport services for These can be used with services such as:
Staying Safe - Good Partners (golden ride) 0800 262 301
health related appointments.
A refresher workshop for senior road users. Contact NZ - Driving Miss Daisy.
Transport. A Self assessment quiz is avaiable online.
Disability Resource Centre Southland
0800 822 422
Free transport to attend hospital based appointments
www.nzta.govt.nz/safety/driving-safely/senior-drivers
(03) 214 5000 or 0800 100 531
St John Community Care
Driver Assessment
Health Shuttles between areas and towns. This includes
Your clinician may refer you for a driver assessment. It
shuttles from country areas in Southland to Southland
may be suggested that you have this with an Occupational
Hospital.
Therapist. The following fact sheet outlines what this may
www.stjohn.org.nz
involve. You may also choose to have your assessment
with the AA or a Registered Driving School.
Total Mobility Card
www.nzta.govt.nz/assets/resources/factsheets/51/
Half price taxi fare for people unable to drive and unable
docs/51-ot-assessments.pdf
to use public transport. There are 15 supporting agencies
across Otago to help people who have difficulty accessing
Driving Miss Daisy (Dunedin)
public transport, assessing them for eligibility to access
Charging are based on time and requirements of
subsidised taxi transport. This is a 50% subsidy (up to $25)
individual’s needs. Covers Regions from Waikouaiti –
on eligible door-to-door transport with one of 16 approved
Outram. Accepts total mobility taxi vouchers.
transport operators, including taxi companies and private
Dunedin Head Office: 0800 948 432
hire companies.
Dunedin South: (03) 486 2033 or 021 503 498
Dunedin North: (03) 467 5017 or 021 503 298
• Otago:
- For more information about Total Mobility contact
Driving Miss Daisy (Invercargill)
Otago Regional Council.
Rachel Goodall: (03) 216 7763 or 021 503 334
0800 474 082
www.drivingmissdaisy.co.nz/franchise/invercargill www.orc.govt.nz/public-transport/total-mobility
Mobility Scooter Use
Keeping mobile: How to safely use your mobility scooter.
From NZTA . Guidelines for safe use and handling:
www.nzta.govt.nz/assets/Safety/docs/staying-safe/km4
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