Computer Science at Disneyland Paris - Information Pack For AS/A Level and GCSE Students - Study Experiences
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For AS/A Level
2019
and GCSE
Students
Computer Science
at Disneyland Paris
®
Information Pack September 2018 Edition
© Disney
© Disney/Pixar
© Disney
ICT & Computing –
Learning Objectives
We cover key material from the most popular
ICT and Computing examination specifications.
Our aim is to bring classroom teaching alive
through an exploration of the working practices
at Disneyland Paris. No other educational travel
specialist has the knowledge or backstage access
to provide this vital learning dimension.
Key Topics
Practical uses of ICT
Ride design
●● Design and safety
●● CAD
●● Spread sheet modelling, stress analysis
●● Computer control of sound and light systems
Digital design
●● 2D and 3D Signage
●● Technological integration, computer projection
ICT in action
●● Video editing, light pens, music
●● Utility programmes (anti virus etc and
computer security Computer Science
●● The importance of help desks
Computing for AS/A Level and GCSE students
Communications
●● Market research
The ICT and Computing Study Experience is a residential education
●● Social media programme based at Disneyland® Paris, a world-class entertainment
●● Online communities
and leisure destination. The Resort is part of the massive Disney empire
●● Communicating within an organisation
and leads the way in combining technology with live entertainment. It’s
Programming
●● Network planning a must-visit case study for any ICT and Computing student seeking to
●● Databases improve their examination results.
●● Algorithms
●● Pseudo codes This Study Experience provides you with Interactivity and student involvement are at
●● Projects - blue sky to completion
everything you need to undertake a truly the heart of the Study Experience and no other
curriculum-led trip to Disneyland Paris and educational travel specialist offers such a rich
Through the Seminars, Workshops and is designed to meet clearly defined learning educational experience and a real enhancement
Assignments, the ICT and Computing Study objectives. to the teaching of ICT and Computing.
Experience will show how Disneyland Paris
It includes two ICT and Computing seminars, an As a result of our exclusive access to Disneyland
selects and applies subject methods in both its
expert-led interactive workshop and a number Paris’ senior management during the creation
day-to-day delivery and in its strategic planning.
of specialist assignments. of the Study Experiences, members of the
Please note that topic areas may be amended to Disneyland® Paris management team and
We also include entry to the Resort’s two
reflect specification changes and developments many other Disney backstage experts add their
theme parks, Disneyland® Park and Walt Disney
at Disneyland Paris. personal input to the seminars.
Studios® Park, allowing your students the
opportunity to have fun and experience, at first- This input is regularly updated through new
hand, the application of their subject in real-life video footage, filmed behind-the-scenes at the
Contents environments. Resort and at Disney’s London offices by Study
Experiences. This exclusive content is therefore
only available to students and teachers
Learning Objectives 2 attending the Study Experience.
Educational Content 3 Meeting exam board specifications
All content is mapped against the major English and Welsh AS/A Level and GCSE examination
Travel Choices 4
specifications, as well as the comparable Scottish National Qualifications N4 and N5. This includes:
Dates and Prices 5 • AS/A Level and GCSE Information and Communications Technology
• AS/A Level and GCSE Applied Information and Communications Technology
Disneyland® Paris 6&7
• AS/A Level and GCSE Applied ICT, Computing and Computer Science
Meals & Activities 8 Examination Specifications
Edexcel AQA OCR WJEC SQA CCEA
Booking Form 9
✓ ✓ ✓ ✓ ✓ ✓
Support Information 10 The Study Experience is also suitable for related diploma and vocational courses, as well as the
International Baccalaureate.
Booking Conditions 11
2 Call: 020 8335 4455 Email: team@studyexperiences.co.uk
Educational Content Study Experiences
Key Benefits
The ICT and Computing Study Experience creating fun entertainment for guests and the
This highly interactive learning experience
immerses students in the practical applications Disney values. Particular emphasis will be given
includes all of these educational activities:
of ICT and Computing at this world-famous to working as a team, communicating, meeting a
theme park resort in a number of different and deadline and problem solving. Subject-Specific Seminars
engaging ways: At the end of the workshop teams will present Groups will attend two forty-minute
multimedia seminars, delivered to an
• Through attending two Seminars hosted by
their plans to a mock ‘Disney management
panel’ comprising of the facilitator and audience of 100-200 students.
facilitators with considerable experience of
working with Disneyland Paris and featuring participating teachers, who will ask questions Led by one of our team of Paris-based
back-stage video interviews and footage and provide feedback to each team. Once back facilitators, with considerable experience
filmed exclusively for Study Experiences at school or college, students will be able to of the Resort and its working methods,
complete their project and enter the Student students will explore how Disneyland Paris
• By taking part in our interactive Workshop
Challenge, should you wish to do so. uses many key examination topics to carry
which encourages the students to use their
out its planning and day to day activities.
knowledge of ICT and Computing principles Seminar Two
and practices Our facilitators will engage your students
Practical Uses of ICT in thinking about how their subject is seen
• Completing subject-specific Assignments
Communications: With the help of the IT and in action in the Resort.
during their time in the Parks and at the Resort
Consumer Research departments here at the
Seminar One resort we will see how ICT plays a crucial part in Interactive Workshop
the day to day running of Disneyland Paris. The For the workshop, students will initially
ICT and Theme Parks seminar begins with an exploration of the resorts be divided into groups of 30-40, then split
Product Design: Following a welcome and brief computer aided personal interviews, designed to into smaller teams of 8-10 and encouraged
overview of Disneyland Paris, students will be ensure that guests visiting the resort are satisfied to participate in a fun, interactive learning
introduced to work of the in-park roller coaster with their visit and become repeat customers. experience with our professional facilitator.
designers. We’ll be looking at the design aspects This includes collection of data, analysis and They will be treated as though they are
of its world-famous coasters and exploring interpretation. We follow this with a quick look Disney professionals and the facilitator will
some of the core ICT skills used in the process. at the role of social media in promoting a world guide and inspire them to work as a team,
There will be examples of early and current famous theme park and communication in meet a realistic deadline and communicate
computer aided design, together with the restaurants. their ideas persuasively – as well as testing
tools and software used by the operations and Booking and Finance for Web Design: This some core subject skills.
maintenance teams. section considers the work behind the online It is highly recommended that teachers
Digital Design: The role of the resort’s graphic booking system, with templates, CSS formatting play an active part in the workshops by
designers will be explored through their work on and CMS. We also explore the use of databases, encouraging their students in their work
the Disney Dreams incredible night-time show, and the importance of secured data for financial and assisting the facilitator in providing
including computer generated models and map transactions, including that of a major tour feedback.
animation. We will also discover the work behind operator working with Disneyland Paris.
the graphics and ride design of Ratatouille The Technical Requirements: We close with a Education Support
Adventure. look at the technical requirements of the resort Group leaders will receive a copy of the
such as the use of algorithms, pseudo code and Teacher Education Guide complete with
Systems and Hardware: This is followed by a
some alternative processes used by third party an introduction to the Study Experience,
look at other important aspects of computer learning objectives and outcomes, a
technology including utility programmes and application developers such as GUI based tools.
Great importance will be placed on the use of workshop and background information.
computer security. A typical activity will be You will also receive copies of the Student
to explore the vital need for safe and secure good, reliable hardware.
Workbook.
ICT systems in ride safety. In addition, we will Assignments relevant to Seminar 2 include:
examine the Disney values of emotion, service • Key Assignment 1a, Systems and applications The Student Workbook includes space
and creativity, an essential aspect of everyone’s (based on a past ICT GCSE exam paper) for note taking, including bulleted notes
work at the resort that can be replicated in our • Key Assignment 1b, Data structure and of the content; background information
own lives. software development (based on a past ICT for the workshop task; assignments,
Computer Science GCSE exam paper) some of which are directly based on past
Assignments relevant to Seminar 1 include:
• Key Assignment 1a, Systems and applications
• Key Assignment 1c, Information systems and examination papers, to develop students’
subject knowledge further through their
applications (based on a past ICT GCE exam
(based on a past GCSE ICT exam paper): experiences in the Resort and a visit
paper)
• Ride operations – using IT to improve the
• Key Assignment 1d, Software development
planner.
guest experience
(based on a past Computer Science GCE exam There is also an education email “hotline”
• Roller coaster control systems
paper) for group leaders to use should they
Interactive Workshop • Networks as a communication tool. have any queries on the content of the
Design a Roller Coaster Seminars, Workshop or Assignments.
The Workshop provides a practical and
Assignments
fun opportunity for students to apply their The Student Workbook contains ICT, Computing
knowledge to a real-life task. Working in teams and Computer Science assignments closely
of eight, students will use their skills to design linked to the seminars and workshop as shown
a new roller coaster for Disneyland Paris. For above. These are designed to be allocated by
example, students could consider the use of teachers/group leaders to students as part of
computers in gating systems or design a ride their study programme, to be completed during
that incorporates virtual reality. their time in the parks. Assignments are directly
Students will need to combine their relevant to their studies and a selection are
understanding of ICT with the practicalities of based on past GCSE or GCE exam papers.
Online: www.studyexperiences.co.uk Call: 020 8335 4455 3
Your Itinerary Choices
Study Experiences offers a choice of itineraries to suit your
requirements, all staying on-site at Disneyland® Paris, ensuring that for
the duration of your tour, you are based within the secure environment
of the Resort.
Seminar & Workshop Timings Five Day Tour with crossings
The seminars and workshops will take Hull-Zeebrugge
place during the course of your stay at the Ideal for groups based in the north of England
Your Group Size Resort. The timings of these will be available and Scotland.
Our three and four day tours are available for approximately four weeks prior to the event.
groups of any size. For schools and colleges Days One & Two
travelling by coach, if you have a group size of Three Day Tour by Coach You will be collected by coach from your school
between 44 and 49 passengers, then we will Day One or college and take an overnight crossing on the
provide you with exclusive use of your own ferry, with cabin berths included. On arrival in
Your coach will collect you from your Zeebrugge, you will travel on to Disneyland®
48 or 49-seat coach contact us for details of
school or college early in the morning Paris, where there will be some time in the late
what we can provide for groups of more than
for the journey to the Channel port and afternoon to enjoy admission to Disneyland®
49 passengers). We can tailor your itinerary to
your crossing to Calais. Once in France, Park and Walt Disney Studios® Park.
suit your plans, for example arranging specific
the journey from Calais to Disneyland®
visits in Paris or an extra day’s admission to the Day Three
Paris takes approximately five hours.
Disney Parks. Enjoy a day’s admission to both Disneyland®
On arrival at Disneyland Paris, you will be met
Groups of fewer than 40 students will be Park and Walt Disney Studios® Park.
by the Study Experiences resort team, who
allocated a shared coach with another school Days Four & Five
will assist you with check-in at your hotel. The
or college for the journeys to and from
resort team will also be on hand to answer This morning you have the opportunity
Disneyland Paris to ensure that you do not
any questions you may have throughout of visiting Paris en-route to Zeebrugge in
have any coach under-occupancy costs to pay.
your stay. For dinner we recommend that time for your overnight crossing back to
Some teachers choose to combine with other
you pre-book one of our meal deal options. Hull, once again with cabin berths included.
departments to bring their student numbers
up to 40 and therefore enjoy the added Day Two On arrival in Hull you will complete your
benefits and comforts of having exclusive After breakfast, your students will enjoy journey back to your school or college.
use of their own coach. Study Experiences unlimited access to both Disneyland®
also hosts education programmes for Park and Walt Disney Studios® Park, Eurostar Travel Option
Mathematics, Science, Business Studies, Media with their One-Day Hopper Ticket. We are able to offer both the three and four
Studies, Performing Arts, Design & Technology, To round off your day, we recommend once day tours with return Eurostar travel from
Health & Social Care, STEM and for Key Stage again booking one of our meal deal options. London St Pancras, Ebbsfleet or Ashford
3, our special “Discover the Magic” programme International Stations to Disneyland Paris.
Day Three The Eurostar high-speed rail service brings
for 11-14 year olds.
During the morning, you will reboard your you to the centre of Disneyland Paris from
Our five day tour is only available to groups of
coach and begin the journey back to Calais London in just over two and a half hours.
40 or more students.
for your return Channel crossing, arriving at As the Eurostar service arrives during the early
Study Experiences’ Safety your school or college during the evening. afternoon and departs in the evening, we offer
Management System Four Day Tour by Coach
the option to pre-book additional days’ entry
to the Disney Parks. Please note that you will
At Study Experiences, the safety and
We offer the opportunity for you to need to make your own travel arrangements
wellbeing of you and your students is our
stay an extra night at Disneyland Paris, to St Pancras, Ebbsfleet or Ashford stations.
absolute priority. We operate a detailed Safety
with a choice of further full day in the
Management System, with all suppliers chosen Flight Travel Option
Disney Parks or a visit to Paris.
for the quality of their services, compliance
If you choose to visit Paris, which will be We are also able to offer both the three
with our safety management standards and
on either the second or third day of your and four day tours with flights to Paris
experience in working with school and
tour, your coach driver will provide a short from your choice of Belfast, Birmingham,
college students.
tour of the main sights prior to dropping Bristol, Edinburgh, Glasgow, Leeds Bradford,
Study Experiences is an you off at a suitable central location. You Liverpool, London Luton, London Gatwick,
Assured Member of The will then have free time for sightseeing. Manchester and Newcastle airports.
School Travel Forum, a
Many groups choose to book a Bateaux In France, we will then provide return coach
group of leading school tour
Mouches Seine River Cruise or visit the transfers between the airport and Disneyland
operators that promote good
observation deck at Tour Montparnasse Paris, however please note that you will need
practice and safety in school
56, providing fabulous views of Paris. to make your own travel arrangements to
travel.
See page 8 for more details. and from your chosen UK departure airport.
Study Experiences has been On confirmation of your flight times,
The Four Day Tour is an excellent option for
awarded the Learning Outside should timings permit, we will offer
all groups. We particularly recommend it for
the Classroom Quality Badge, the opportunity to purchase additional
groups travelling from the west and north of
a recognisable and trusted days’ entry to the Disney Parks.
England, Wales, Scotland and Northern Ireland.
Quality Badge for all types
of Learning Outside the
Classroom providers.
4 Call: 020 8335 4455 Email: team@studyexperiences.co.uk
Study Experiences Dates & Prices Three Day Study Experience
includes:
●● eturn coach travel and Channel crossings
R
Three Day Study Experience at Disney’s Hotel Cheyenne* from your school or college to Disneyland®
Sequoia Lodge Paris
Departure Date Coach Eurostar Flight Supplement
OR Return Eurostar travel from London or
Mon 21 Jan 2019 £224 £284 £364 £45 Ebbsfleet or Ashford to Disneyland Paris
Mon 28 Jan 2019 £224 £284 £364 £45 OR Return flights to Paris and return
coach transfers between the airport and
Wed 6 Feb 2019 £224 £344 £384 £45 Disneyland Paris
Mon 11 Feb 2019 £264 £384 £404 £65 ●● Two nights’ hotel accommodation
Mon 18 Feb 2019* £274 £394 £414 n/a ●● Continental breakfasts
●● One day Hopper Ticket to Disneyland®
Park and Walt Disney Studios® Park
●● Two curriculum-led seminars, hosted by
Four Day Study Experience at Disney’s Hotel Cheyenne* Study Experiences facilitator
Sequoia Lodge ●● Interactive workshop
Departure Date Coach Eurostar Flight Supplement
●● Teacher Education Guide
Sun 20 Jan 2019 £319 £360 £439 £70 ●● Student Workbook, with subject-specific
Sun 27 Jan 2019 £319 £360 £439 £70 assignments
£319 £420 £459 £70 ●● The services of the Study Experiences resort
Tue 5 Feb 2019
and education teams
Sun 10 Feb 2019 £369 £469 £490 £100 ●● ne free teacher place for every
O
Sun 17 Feb 2019* £379 £479 £500 n/a ten students
●● Government taxes and service charges
Four Day Study Experience
Five Day Study Experience at Disney’s Hotel Cheyenne* also includes:
Sequoia Lodge One extra night’s accommodation
Departure Date Coach with overnight ferry crossings ●●
Supplement
●● Continental breakfast
Sun 20 Jan 2019 £319 £45
●● Visit to Paris or second day’s admission
Sun 27 Jan 2019 £319 £45 to both Disneyland Park and Walt Disney
Studios Park
Tue 5 Feb 2019 £319 £45
Sun 10 Feb 2019 £369 £65 Five Day Study Experience
Sun 17 Feb 2019* £379 n/a
also includes:
●● Two night’s cabin accommodation on
Dates marked with * are based on accommodation at the B&B Hotel Disneyland Paris – see page 6. return overnight crossings
●● Admission to both Disneyland Park and
Walt Disney Studios Park on Day Three
Three & Four Day Tours Free Teacher Places ●● Option to visit Paris en-route to port on
Regional Coach Supplements We provide one free teacher place for every return journey
Since the cost of coach hire is determined by ten students that you book. Teachers are
the driving distance of your school or college accommodated on the basis of two sharing a
from Disneyland® Paris, we have to charge a room. For all teachers accommodated in single
supplement per student for journeys which rooms a supplement of £120.00 for the Three
involve significantly extra mileage. Day Study Experience, £180.00 for the Four Day
Study Experience and £240.00 for the Five Day How To Book
●● Scotland, Wales (except Cardiff, Newport, Study Experience will apply.
Torfaen, Caerphilly, Monmouthshire), Secure your places on the Study Experience
If you wish to bring more than one teacher for with a provisional booking by calling us
Cornwall £10.00
every ten students, the cost of each additional on 020 8335 4455. Places will be held
●● Northumberland, Cumbria, Tyne & Wear, teacher corresponds to the student price. WITHOUT OBLIGATION, to allow you time
Durham £9.00
to collect deposits.
●● Lancashire, Yorkshire, Merseyside, Greater
To confirm your students places on the
Manchester, Cheshire, Derbyshire, Prices Study Experience, please complete and
Nottinghamshire, Lincolnshire, Norfolk, Prices shown are valid for all bookings received return the Booking Form with a deposit
Staffordshire, Shropshire £6.00 from 1 October 2018. of £30 per student if travelling by coach
●● evon, Cardiff, Newport, Torfaen, Caerphilly,
D or £100 per student if booking Eurostar or
Monmouthshire £5.00 flight travel. There’s nothing further to pay
●● All other counties No supplement until the final balance due date, 12 weeks
before your trip.
Online: www.studyexperiences.co.uk Call: 020 8335 4455 5
Disneyland® Paris
Your Choice of Hotel
Accommodation
For tour dates up to and including week
commencing 10 February 2019, you can
choose from one of two of Disneyland Paris’
uniquely themed hotels, Disney’s Hotel
Cheyenne and Disney’s Sequoia Lodge:
A complete resort experience
Like a scene from a Wild West movie, the
14 frontier style buildings of Disney’s Hotel Disneyland® Paris is the perfect venue for students
Cheyenne are grouped around a main street
of covered porches and wooden walkways.
to enjoy the full benefits of learning outside
The Western styling runs right through to the the classroom. It offers a great standard of
bedrooms, which have one double bed and accommodation and, outside of the time devoted
two single beds, bathroom, TV and telephone.
Students are accommodated on the basis to the seminars and workshops, you are assured
of three sharing a room at Disney’s Hotel of non-stop fun and entertainment in Disneyland®
Cheyenne.
Named after the majestic American
Park, Walt Disney Studios® Park and Disney® Village! The price of your
redwoodtrees, Disney’s Sequoia Lodge Study Experience includes admission to both Disneyland Park and Walt
is reminiscent of the famous hunting Disney Studios Park.
retreats found in the U.S. National Parks.
Accommodation is in the main building itself
or in one of the five lodges. Bedrooms have Prepare to be amazed as you enter
two double beds, bathroom, TV and telephone.
Hotel facilities include an indoor swimming a world of magic and make-believe
pool. Students are accommodated on the basis unlike no other, where five themed
of two sharing a room at Disney’s Sequoia lands radiate from the classic Disney
Lodge.
Main Street, U.S.A.® and fairytale
For tours departing week commencing
17 February 2019, your group will be Sleeping Beauty Castle.
accommodated at the B&B Hotel Disneyland
Paris. This new hotel is just a short drive away
from the Disney Parks. The modern spacious Whether its the forty or so thrilling rides and « Indiana JonesTM and the Temple of Peril
bedrooms benefit from air-conditioning, free attractions, the chance to meet some of your – prepare yourself for a whip-cracking
Wi-Fi and can sleep up to 4 students. Teachers favourite Disney Characters, the shops and adventure as you enter the Temple of Peril
are accommodated on the basis of two sharing stores crammed with Disney souvenirs, the and find yourself in a runaway wagon
a room. The hotel operates a free shuttle speeding through the ancient ruins. Tummy-
wonderful restaurants or spectacular parades,
service to/from the Disney® Parks which turning action!
Disneyland® Park captures the hearts of kids of
can be used by all groups. Study Experiences
does NOT charge any supplements for under- all ages. « Star Tours – Say * # ¤ (Hi!) to R2D2 as
occupied student rooms where this is due to you pass through a droid workshop. Then
your breakdown of male or female students
« Buzz Lightyear Laser Blast® – Zap the take a thrilling virtual reality ride to the
Evil Zurg in this ride inspired by the Moon of Endor and on the way destroy the
not fitting exactly into rooms of three at
Disney’s Hotel Cheyenne, rooms of two at Disney•Pixar’s movie Toy Story 2 Empire’s headquarters on the Death Star.
Disney’s Sequoia Lodge or rooms of four at the « Pirates of the Caribbean – A thrilling voyage Fasten your seatbelts, it’s going to be a
B&B Hotel. Breakfast is included in the price with the meanest pirates of all! bumpy ride.
of the Study Experience. We offer a range of « it’s a small world – Fantasyland’s timeless « Meet Mickey Mouse – Everybody’s favourite
optional evening meals, bookable in advance – musical cruise Mouse is taking time out! Meet him
see page eight for prices and sample menus. « Big Thunder Mountain – climb aboard in the rehearsal room of his theatre in
Study Experiences’ Frontierland’s hair-raising runaway train! Fantasyland. Enjoy classic clips featuring
Seminar & Workshop Venue « Star Wars Hyperspace Mountain – with a Mickey and his friends before joining Mickey
frenzy of red and green blaster fire, the who will share some of his favourite props
The Gaumont multi-screen cinema, where and costumes – and pose for a special photo
wicked whirr of TIE fighters and a stunning
your seminars and workshop are held, is souvenir with you!
Star Wars™ score, Star Wars Hyperspace
situated at the entrance to Disney Village, just
Mountain is a jaw-dropping experience fit
a few minutes walk from Disneyland® Park and
for the most fervent followers of the Force.
Walt Disney Studios® Park.
Disney Village
Set between Disneyland® Park and Walt
Disney Studios® Park, Disney Village is the
hub of entertainment at Disneyland® Paris.
Themed bars, restaurants, an IMAX cinema,
15 multiplex screens, street artists, and
a Games arcade add to the fun. The vast
Disney Store and other themed outlets are
open during the day for Disney souvenirs and
merchandise.
6 Call: 020 8335 4455 Email: team@studyexperiences.co.uk
© Disney
“This was our second year for
Health & Social Care students at
Disney, when last year’s students
found out we were going again
they came with deposit in hand and
asked if we would take them back!
We all had an excellent experience,
can’t wait to take another group
of students next year, and maybe
some from previous years!”
Chichester College
“All our pupils, and staff, really
enjoyed the experience and I would
Enter through the Hollywood-style recommend this to any school to
gates and begin to explore the take part in. Looking forward to
wonders of television and movies, doing it all again in 2019.”
with fascinating tours, interactive Stewarton Academy
shows, some of the Resort’s biggest-
thrill rides and the chance to meet “Disneyland Paris trip is an amazing
yet more favourite Disney characters. experience for the pupils, as it gives
It’s “Lights, camera... and lots of action!” all « Animagique – Join Mickey, Donald and them an opportunity to see Maths
the way as you wander through the studio friends as the wonderful world of animation in action in a fun way. It has helped
lots, finding yourself on set at Disney Studio 1, is brought to life in this endearing Toon to develop our pupil’s social and
witnessing jaw-dropping stunts and awesome Studio show
special effects, behind-the-scenes glimpses of
independence skills too.”
« Slinky Dog Zigzag Spin2 – Enjoy a madcap
the colourful world of Disney animation, and ride as Slinky® Dog chases his tail! Priestnall School
learning some of the secrets of TV and cinema
production.
« Ratatouille: The Adventure – This newly-
opened, state-of-the-art dark ride combines
technology, effects and storytelling as never “Very pleased with how smoothly
« Toy Soldiers Parachute Drop1 – join the green
soldiers for a simulated parachute drop before in a Disney attraction, including the trip went, the educational
« Studio Tram Tour®: Behind the Magic – This
trackless ride vehicles and 3D projections content of the seminars is very
innocent journey through Production « The Twilight Zone Tower of Terror™3 – Faded suitable for trainee engineers.
Courtyard® takes a wrong turn! Hollywood glamour and eerie goings-on Would definitely go again.”
before you plunge – literally – into The
« Armageddon Special Effects – Prepare to Twilight Zone™ Truro College
take cover in Backlot’s whirlwind tour
« Rock ‘n’ Roller Coaster starring Aerosmith –
« Moteurs... Action! Stunt Show Spectacular® – This is the ultimate high-energy, adrenaline-
Take your seats in the grandstand for a jaw- fuelled Roller coaster! “The team at Study Experiences
dropping, high-octane display now featuring cannot do enough to ensure a good
« RC Racer4 – Squeeze into Andy’s speediest
Lightning McQueen from Disney•Pixar’s
toy car and ride Toy Story Playland’s trip. Every interaction from initial
‘Cars’
25-metre-high half-pipe coaster booking to working with staff in
1) Inspired by Disney-Pixar movie Toy Story 2) Slinky® Dog is a registered trade mark of Poof-Slinky, Inc. All rights reserved.
3) Inspired by The Twilight Zone ® a registered trademark of CBS Inc. All rights reserved. 4) Hot Wheels® is a registered trademark of Mattel, Inc. resort is excellent. They definitely
Hot Wheels® Trademark and Track used with permission ©2009 Mattel, Inc All rights reserved.
take care of you.”
Balwearie High School
Meal Deals
Study Experiences offers a range of optional “The students and staff thoroughly
meal packages in Disney Village, including the enjoy the enrichment of travelling
Earl of Sandwich, Planet Hollywood and King
abroad and the use of the park for
Ludwig’s Castle restaurant. We also provide
you with the opportunity to book Buffalo the rides and seminars. The whole
Bill’s Wild West Show...with Mickey and experience is an added bonus to
Friends, a unique dinner-show that ends with their learning every year.”
a real ranch-style hoedown! See page eight
for more information including meal prices.
Weston College
Online: www.studyexperiences.co.uk Call: 020 8335 4455 7
Optional Meals, Activities and Travel Arrangements
To ensure that you and your students are able to plan all your arrangements in advance and budget for your time away, Study Experiences offers a wide range of
pre-bookable optional meals, activities and excursions.
At Disneyland Paris, we can arrange meals, extra day Disney Park tickets, and evening entertainment with dinner at Buffalo Bill’s Wild West Show. Should you
choose to book the Four or Five Day Study Experience and visit Paris, we can also arrange the excursions detailed below, which you can pre-book.
Buffalo Bill’s Wild West Show... with Mickey and Friends! Dinner at Planet Hollywood
£40 per student and £45 per teacher From £22.00 per person per meal
Available at 2130hrs on Sunday, Monday and Tuesday. What a premier! Available every day. This famous restaurant chain, with its Hollywood
Mickey and his friends - Minnie, Goofy, and Chip & Dale, invite you to a memorabilia collection featuring props from blockbuster movies and classic
whole new Wild, Wild West! Go back to the Old West and live a spectacular TV shows, offers a choice of set menus. The restaurant is located in Disney
show starring Buffalo Bill, Sitting Bull, Annie Oakley and the Rough Riders. Village. We will confirm your meal reservation time prior to travel.
And what’s more, you’ll enjoy a Texan-style barbecue and receive a £22.00 per person Menu: Choice of burger or pasta + soda.
magnificent souvenir cowboy hat! £27.50 per person Menu: Choice of burger or pasta + ice cream or
N.B. As live animals are used during this Show and the cavalcades chocolate mousse + soda.
raise dust, it is not suitable for people suffering from asthma or other (Please note: you will need to select your choice of burger/pasta and ice cream/chocolate
respiratory disorders. mousse prior to travel.)
Disney’s Hotel Cheyenne Buffet Meal Earl of Sandwich Meal Deal
£37 per person per meal £13.75 per person
The hotel offers an all-you-can-eat buffet meal. There is a large selection Earl of Sandwich offers great value hot sandwiches. Study Experiences’
of starters, main courses and desserts and the price also includes 1 soft exclusive meal deal includes a choice of sandwich (choose from Best BLT;
drink (33cl) or 1 mineral water (50cl). Sample menu: Cannon Balls; Frenchy; Ham; Ultimate Grilled Cheese) or House Salad +
Crisps + soda + cookie/brownie/piece of fruit. Highly recommended.
Starters: Pasta salad, rice salad, choice of soups, selection of French
cheese. Dinner at King Ludwig’s Castle
Main Courses: Chicken, sausages, spare ribs, roast pork, omelettes, pasta, £20.00 per person per meal
rice, potatoes, vegetables, baked salmon, nuggets, pizza, French fries.
Desserts: Fruit tart, crème caramel, chocolate mousse, jelly, fruit salad. Available every day. Good-value set menu consisting of main course + ice-
cream + soda. King Ludwig’s Castle Restaurant is located in Disney Village.
We will confirm your meal reservation time prior to travel.
Three Day Tour - Second Day in the Disney Parks Four Day Tour - Third Day in the Disney Parks
£30 per person £30 per person
Available for groups who book the 3-day tour, if either based south east Available for groups who book the 4-day tour, if either based south east
of Birmingham with exclusive use of their own coach or travelling by of Birmingham with exclusive use of their own coach or travelling by
Eurostar. We may be able to offer this option for groups on 3-day flight- Eurostar. We may be able to offer this option for groups on 4-day flight-
inclusive tour once flight timings are confirmed. inclusive tour once flight timings are confirmed.
Bateaux Mouches Seine River Cruise The Paris Observation Deck at Montparnasse 56
£8.50 per person £9.50 per person
Available to all groups choosing to visit Paris on the 4-day Study Available to all groups choosing to visit Paris on the 4-day Study
Experience. Enjoy the very best views from the River Seine. Lasting for an Experience. Take in the very best view of the Eiffel Tower and everything
hour and ten minutes, with English-language commentary, this is a popular else Paris has to offer on the amazing 56th floor of the Montparnasse
way to experience some of the City of Light’s prestigious monuments and Tower. Fully interactive visit.
grand buildings from a unique vantage point.
Exclusive use of your Coach Three & Four Day Tour by Coach –
for groups of less than 40 students Channel Crossing Arrangements
We appreciate that some schools and colleges may wish to have exclusive Your Channel crossing will either be by ferry from Dover to Calais, or by
use of their coach, however are unable to organise a group of 40 or more Eurotunnel from Folkestone to Calais, at our discretion. We will advise you
students. We are able to provide these smaller groups with exclusive use of of your method of crossing with your Travel Documentation.
their own coach for a supplement related to their group size.
Should you wish, we will book Eurotunnel crossings for groups of over 40
3-day Tour exclusive 4-day Tour exclusive 5-day Tour exclusive students and for smaller groups paying for exclusive use of their own coach.
use of coach cost: use of coach cost: use of coach cost:
In addition, for groups of less than 40 students not wishing to pay the
35 – 39 students £300 35 – 39 students £400 35 – 39 students £500
30 – 34 students £750 30 – 34 students £900 30 – 34 students £1000 supplement for exclusive use of their own coach, we can still book
25 – 29 students £1200 25 – 29 students £1400 25 – 29 students £1600 Eurotunnel crossings for a supplement of £200.
20 – 24 students £1700 20 – 24 students £2000 20 – 24 students £2300
For less than 20 students we cannot offer exclusive use of the coach.
8 Call: 020 8335 4455 Email: team@studyexperiences.co.uk
Booking Form
Computer Science at Disneyland® Paris 2019
Please return your completed Booking Form to:
Study Experiences, Newmarket Holidays Ltd, Cantium House, Railway Approach, Wallington, Surrey SM6 0BP
Telephone: 020 8335 4455 Facsimile: 020 8335 4477
GROUP LEADER DETAILS (To whom all correspondence will be addressed) PROVISIONAL BOOKING REF: (if known)
Have you travelled with Study Experiences before? YES/NO
SURNAME: INITIALS: TITLE: PLEASE BOOK PLACES FOR: (state number)
JOB TITLE: Students: Teachers:
SCHOOL/COLLEGE: GROUP DETAILS
ADDRESS: COURSE STUDIED:
EXAMINATION LEVEL & BOARD:
POST CODE:
STUDENT AGE RANGE:
TELEPHONE: FAX:
YEAR GROUP:
EMAIL:
ADDITIONAL DISNEY PARKS ENTRY:
OUT-OF-HOURS EMERGENCY CONTACT NUMBER: (Please tick choice if required. 3 & 4-day tour only)
q DAY OF ARRIVAL (Eurostar travel only) @ £30pp
CHOICE OF TOUR & TRAVEL DATE: (Please complete as appropriate)
q DAY OF DEPARTURE @ £30pp
Computer Science Seminars & Workshop (Coach travel groups with exclusive use of their own coach
and Eurostar travel only)
q 3-Day Tour. Travel date:
q 4-Day Tour with visit to Paris. Travel date: TRAVEL ARRANGEMENTS: (Please tick choice)
q 4-day tour with 2 days in Disney Parks. Travel date: q COACH
q 5-day tour with visit to Paris on return journey. Travel date: q EUROSTAR from:
NUMBER OF STUDENTS: HOTEL (SEE PAGE 5 & 6): q FLIGHT from:
BOYS: GIRLS: q CHEYENNE If travelling by coach, please tick box q if you want exclusive
use of the coach for the tour (Guaranteed for groups of 40
NUMBER OF TEACHER ROOMS REQUIRED: q SEQUOIA LODGE or more students, available for smaller groups paying coach
TWIN ROOMS: SINGLE ROOMS: q B&B HOTEL under-occupancy supplement)
OPTIONAL MEALS AND VISITS: (Please tick choices and state dates and preferred times for meals)
q MONTPARNASSE 56 in PARIS q KING LUDWIG’S CASTLE MEAL. DATE:
q BATEAUX MOUCHES RIVER CRUISE in PARIS q EARL OF SANDWICH. DATE:
q BUFFALO BILL’S WILD WEST SHOW. DATE: q PLANET HOLLYWOOD £22 MENU. DATE:
q CHEYENNE BUFFET MEAL. DATE: q PLANET HOLLYWOOD £27.50 MENU. DATE:
I ENCLOSE PAYMENT AS FOLLOWS: Cheques payable to Newmarket Holidays Ltd
deposits @ £30 (coach) or £100 (flight or Eurostar) per student £
insurances @ £19 or £28 per person (age 16 & over) £
insurances @ £9.50 or £14 per person (aged 15 & under) £
insurance excess waiver @ £10 per person £
NB: Deposits are non-refundable Total £
I understand that it is a condition of booking that all persons travelling are covered by comprehensive insurance. Any person not taking the insurance offered
agrees to indemnify Newmarket Holidays Limited for any costs that arise which would otherwise have been met had this insurance been taken. I have read
the booking conditions and accept for myself and on behalf of others travelling, the terms and information.
September 2018 Edition
SIGNED: .............................................................................................................................................................................................................. DATE: ....................................................................
This Study Experience is organised and operated by Newmarket Holidays Ltd. ABTA V7812
Online: www.studyexperiences.co.uk Call: 020 8335 4455 9
‘Responsibility and Accountability’ Declaration
It is the group leader’s responsibility specifically to ensure that participants act in a responsible manner during the tour and do not behave in a way likely to cause
damage to property or damage or offence to other people.
It is also the group leader’s responsibility to ensure that no participant under 18 years of age consumes alcoholic drinks. No participant should consume alcohol to
excess and all local laws relating to the consumption of alcohol are to be obeyed by the participants at all times.
If the behaviour of any group member causes distress, damage, danger or annoyance to other persons or property, suppliers of accommodation and transport
services reserve the right at all times to demand payment to cover damage caused, cancel arrangements immediately or to eject the person(s) responsible. In such
circumstances, our responsibility will cease and we will not be obliged to cover expenses, which may be incurred on the part of the party. Similarly we will not
consider or accept any claims for compensation.
As group leader I have read the booking conditions and accept responsibility for the good conduct of all participants during the tour and warrant that at least one
responsible adult will be on active duty at all times to ensure this.
I accept that if the behaviour of any group member causes distress, damage, danger or annoyance to other persons or property, suppliers of accommodation and
transport services reserve the right at all times to charge the group for any damage caused, cancel arrangements immediately or to eject the person(s) responsible. I
accept that the school/college will be held responsible for any charges incurred and that payment will be payable before departure.
Completing the Booking Form
We require a completed rooming list from you detailing local area map with your desired pick-up point clearly marked. changes due to misspelt names etc will result in costs being
your teacher and student names, titles and ages (on date of If you wish to be picked up from an alternative address, please charged to your booking. Our flight-inclusive tour price
departure). We will email you the “Study Experiences Rooming advise us in writing. includes one piece of light hand luggage per person. Should
List Spreadsheet” for you to complete. Please therefore write By signing the booking form you agree to the declaration you wish, you are able to add one suitcase (one piece of
your email address in the appropriate space overleaf. of responsibility regarding your role as group leader and the hold luggage) for a supplement of £40 to £50 per person, as
Advise for each member of the group whether they wish to conduct of your students. This will also act as your declaration charged to ourselves by the airline.
take our travel insurance. NB: It is a condition of booking that of ‘Responsibility and Accountability’ that will be passed to OUR PRIVACY PROMISE
all passengers are adequately covered. If group members have Disneyland Paris’ security department. 1) To collect, use, share and store your Personal Data safely
their own insurance, please provide details of cover. We regret If you are booking our flight travel option then you will and securely.
we are unable to send out Travel Documentation unless we need to submit specific passport information with your 2) To make sure that any supplier we share your Personal Data
have been notified of the insurance details for each member Booking Form and deposit payment in order for us to be with will be just as careful with it as we are.
of your group. able to book your airline seats. We will email you the “Study 3) That we will never share your Personal Data with an un-
If you are travelling by coach, we will pick your group up Experiences APIS Spreadsheet” for you to complete with named third party for marketing purposes.
from the address you provided on the Booking Form overleaf. all required information. All information provided must be To find out more about how we use and protect your Personal
If your pick-up point is difficult to find, then please submit a accurate as once seats have been booked, any subsequent Data, log on to www.newmarketholidays.co.uk/privacy
Support Information
TOUR PLANNING SUPPORT premium payment. As with all insurance policies, an excess is choose to travel by an alternative method, or have all monies
The Teacher Support section of our website provides deductible from some claims. If you take out the excess waiver paid to us returned to you in full. We therefore recommend
valuable support and information for you when arranging insurance, then for an extra premium of £10.00 per person, any that you make your confirmed booking as early as possible in
your group’s booking. It contains our Learning Outside the successful claims will be paid in full to you, and no excess will be order to secure availability for your chosen method of travel.
Classroom Quality Badge Certificate, full details of our Safety deducted. If group members have their own travel insurance, we EUROSTAR TRAVEL ARRANGEMENTS
Management System, our travel insurance policy, passport require details of this cover. Eurostar travel is based on the once-a-day direct service from
information, suggested letter to parents and the information OUR RESORT SERVICES TEAM the UK to Disneyland Paris. However as there is naturally
you need to obtain from your students. Study Experiences’ resort services team is based at Disneyland limited availability on this service, we reserve the right to
FIVE DAY TOUR – RETURN FERRY CROSSING Paris throughout your stay. On your arrival at the resort, they use the services that require a change of train in Lille. In this
ARRANGEMENTS HULL–ZEEBRUGGE will meet you with your check-in pack, hotel room keys and instance, we will advise you of these arrangements with your
Your overnight crossings include cabin accommodation, based Disney Parks entry tickets. They will assist you throughout booking confirmation invoice. Please note that we cannot
on 4 students sharing a cabin and 2 teachers sharing a cabin. your stay and are available whenever you need, day or night. guarantee that seats will all be allocated together for groups
Study Experiences does NOT charge any supplements for under- 24 HOUR EMERGENCY OFFICE SUPPORT travelling by Eurostar.
occupied student cabins where this is due to your breakdown of Study Experiences operates a 24-hour emergency paging YOUR HOTEL ACCOMMODATION
male or female students not fitting exactly into 4-sharing. system to provide complete security and peace of mind In certain circumstances we reserve the right to transfer
You are welcome to pre-book the dinner and breakfast throughout your trip. Most problems can be dealt with quite bookings at Disney’s Hotel Cheyenne® to Disney’s Hotel
package for the crossings, the price is £19.50 per child and £34 satisfactorily by our resort services team and Disneyland Paris Santa Fe® or the Explorers Hotel at Disneyland Paris or
per adult (aged 16 and over) for each overnight crossing. Both hoteliers, but it is reassuring to know that our office-based the Kyriad Hotel at Disneyland Paris or the B&B Hotel at
dinner and breakfast are hot, freshly cooked buffet meals. On Operations Department is there to provide a friendly and Disneyland Paris. Should this change be necessary, you will be
receipt of your booking, we will send you the Cabin Sharing professional service at whatever time of the day or night you advised in your Travel Documentation.
Chart to complete and also the Overnight Ferry Meal Package might need them. ROOM OCCUPANCY
Booking Form. PASSPORTS AND VISAS Please note that should you choose to accommodate fewer
TRAVEL INSURANCE Group leaders are entirely responsible for ensuring that than three students per room at the Hotel Cheyenne, four
We believe that travel insurance is not only to be recommended, all members of the group have the correct and valid students per room at the B&B Hotel or two students per room
but is absolutely essential. Hence we insist that everyone documentation. We cannot accept responsibility for any at the Sequoia Lodge, supplements will apply to our prices.
travelling abroad with Study Experiences has travel insurance. failure to comply resulting in any costs or fines being incurred. DISNEY® VILLAGE
However as many schools, teachers and students have their YOUR FINANCIAL PEACE OF MIND Disney® Village is the hub of Resort entertainment. Located
own annual cover we have not included a compulsory insurance Study Experiences is the student travel division of the within walking distance of your hotel and the Disney Parks,
charge in the price of the Study Experience. Our own travel Newmarket Group, one of the UK’s leading group tour it is open throughout the day and evening. It offers great
insurance is underwritten by AWP P&C SA and administered operators. In line with the EC Directive on package travel, all shopping opportunities and has themed restaurants to
in the UK by Allianz Global Assistance. Newmarket Holidays customers enjoy complete financial protection through our suit a wide range of tastes and budgets, including Earl of
Limited are Appointed Representatives of Leisureworld ABTA bond and ATOL licence, so all payments are safe. Sandwich, Starbucks, McDonalds, King Ludwig’s Castle, Planet
(GB) Ltd who are authorised and regulated by the Financial Hollywood, Rainforest Café and Annette’s Diner.
Conduct Authority (Financial Services Register No. 749920) GROUPS OF FEWER THAN 10 STUDENTS
Newmarket Holidays Limited are registered in England & Groups of fewer than 10 students may have to make their DISNEYLAND® PARIS
Wales No. 022383316. Registered office: Cantium House, own way to another school, college or motorway service Disneyland® Paris reserves the right to cancel and/or close
Railway Approach, Wallington, SM6 0BP Leisureworld (GB) Ltd station to be picked up by their Study Experiences coach. certain shows, parades, shops, attractions and celebrations
are registered in England & Wales No. 02663024. Registered EUROSTAR AND FLIGHT SEATS BOOKINGS without notice.
office: 1422/24 London Road, Leigh On Sea, Essex, SS9 2UL. Per We are unable to hold Eurostar or flight seats on a Provisional LEARNING OBJECTIVES
person premiums (including Insurance Premium Tax at 17.5%) Booking basis. If you wish to travel by Eurostar or fly to Paris, Study Experiences will show how Disneyland Paris selects and
are as follows: £9.50 (3 & 4-day programme) or £14.00 (5-day call us to discuss your plans, as seats are strictly subject to applies business techniques and methods in both their day-
programme) for students aged 15 and under, £19.00 (3 & 4-day availability and we process bookings on a first-come first to-day delivery and their strategic planning. Please note that
programme) or £28.00 (5-day programme) for teachers and served basis. In the unlikely event that we are unable to secure topic areas may be amended to reflect specification changes
students aged 16 and over at date of travel. The premium should Eurostar seats, or flight seats from your chosen departure and developments at Disneyland Paris.
be paid at the time you send the deposit, and those taking airport, at the budgeted cost, we reserve the right to increase FINAL PAYMENT
the policy will be covered from the moment we receive their the student price. If this is not acceptable to you, you may Final payment is due 12 weeks prior to travel.
10 Call: 020 8335 4455 Email: team@studyexperiences.co.ukNewmarket Holidays Ltd Booking Conditions
Please read carefully then we are powerless to assist and cannot be held responsible. This includes by the Chartered Institute of Arbitrators. The Scheme (details of which will
We want you to enjoy every minute of your break or longer holiday any passenger who fails to advise us of any medical condition or disability. If be supplied on request) provides for a simple and inexpensive method of
with us, and we’ll do our very best to try to ensure that it lives up to you are prevented from travelling as a result, our responsibility for your holiday arbitration on documents alone with restricted liability on the customer
your expectations of it. We believe that our 30 years of tour operating thereupon ceases. Full cancellation charges will apply and we will be under no in respect of costs. The Scheme does not apply to claims for an amount
experience, together with the reputation we have for quality and obligation whatsoever for any refund, compensation or loss you may incur. greater than £5,000 per person. There is also a limit of £25,000 per booking.
Neither does it apply to claims which are solely or mainly in respect of
value, should give you the confidence to book with us. To give you Our contract with you physical injury or illness or the consequences of such injury or illness.
further peace of mind, we accept your booking on the basis of our
Terms and Conditions, which are designed to clarify the contractual Our Confirmation Of Reservation Redress under this Scheme requires written notice requesting arbitration
obligations between us. Please spend some time reading them When we have received your booking and deposit we will send you a to be made within nine months of scheduled date of return from the holiday.
carefully, and please feel free contact us should anything be unclear. Confirmation of Reservation which details exactly what is booked for you.
From this moment Newmarket Holidays Ltd has accepted your booking on
Our Responsibility for your holiday
Overseas Holidays
Your contract with us the terms set out in this Contract.
(a) Although we have no direct control over services provided to you by
Your Booking The Price of Your Holiday independent suppliers we accept responsibility for the reasonable
Your booking, once accepted and confirmed in writing to you, represents a Changes in transportation costs, including the cost of fuel, duties, taxes standard of the holiday which you book. If any part is not provided as
contract between all persons named on the Booking, and/or the Personal or fees chargeable for services and exchange rates, mean that the price promised, we will pay you appropriate compensation if this has affected
Details booking page, and/or on the Confirmation of Reservation, and of your travel arrangements may change after you have booked. However the enjoyment of your holiday, except where the failure is unforeseeable
Newmarket Holidays Limited (The Company). The contract is based on there will be no change within 30 days of your departure. We will absorb or unavoidable.
the information given at the time of booking, and the terms laid out in the and you will not be charged for any increase equivalent to 2% of the price (b) We accept responsibility if you or any person named on the booking
following Booking Conditions. This agreement is governed by English Law of your travel arrangements, which excludes insurance premiums and any suffers bodily injury, illness or death due to the negligent acts and/
and jurisdiction is conferred on the English Court but not exclusively, so if amendment charges. You will be charged for the amount over and above or omissions of: (i) our employees or agents; or (ii) our suppliers or
you live elsewhere in the UK, when the courts of Scotland and Northern that. If this means that you have to pay an increase of more than 10% of the sub-contractors, servants or agents whilst acting within the scope or in
Ireland also have jurisdiction. We do not accept bookings from any price of your travel arrangements, you will have the option of accepting a the course of their employment to provide any service or arrangement
unaccompanied passengers under the age of 18. change to another holiday if we are able to offer one (if this is of equivalent forming part of the holiday that you have booked with us save that we
Your Payment or higher quality you will not have to pay more but if it is of lower quality you do not accept responsibility for any air or sea carriers whose liabilities are
Your Confirmation of Reservation includes an invoice showing the deposit will be refunded the difference in price), or cancelling and receiving a full limited by the relevant International Conventions. Provided that any such
paid and the final balance due. The outstanding amount must be paid by refund of all monies paid, except for any amendment charges. claims will be subject to and dealt within accordance with English Law
the due date. Should we not receive payment by this date we reserve the Should the price of your holiday go down due to the changes mentioned and will be subject to the exclusive jurisdiction of the English courts.
right to treat your booking as cancelled, in which case you could be liable to above, by more than 2% of your holiday cost, then any refund due will be (c) We shall give you assistance in the event that you suffer illness, personal
pay cancellation charges according to the scale set out in paragraph paid to you. However, please note that travel arrangements are not always injury or death during the period of your holiday overseas arising out of
4 below. purchased in local currency and some apparent changes have no impact on an activity which does not form part either of the holiday arrangement
N.B. 1:The person making the booking with us does so in accordance the price of your travel due to contractual and other protection in place. with us or an excursion offered through us. This assistance will include
with these Terms and Conditions and with the understanding that the The costs of your holiday have been converted into GBP using the exchange advice and guidance and, at our discretion and where appropriate,
information they provide is a requirement of the contract between us. rate: EUR 1.1185 financial assistance subject to our spending a maximum amount in this
He/she becomes directly responsible to the Company for the payment System Errors regard on behalf of yourself and any other person named in the booking
of the total holiday price and if applicable, and where appropriate, for the In the event of your Confirmation of Reservation showing an incorrect of £5,000 in total.
cancellation charges and disbursements of any funds. The person making price for your holiday, the price that will prevail is the price shown in our (d) In the event of a claim under this clause six against us by you or any
the booking does so on behalf of all persons named on it, and is responsible offline reservation system. Accordingly you may not seek to rely on system person named on the booking we reserve the right to claim in your place
for ensuring that all the Personal Data provided is accurate and for ensuring errors with a view to obtaining a holiday at less than the correct price, and against the person or corporation responsible for the act, default or
that all persons named on the booking are aware of these Terms and any contract entered into upon a mistake, such as a wrong costing due to omission giving rise to the claim and you hereby agree to assign to us all
Conditions and that they consent to the person making the booking acting system errors, is not valid or binding. your rights under this clause six and we will be subrogated to those rights
on their behalf in relation to this booking and you hereby agree to assist us fully in the event that we enforce the
Data Protection rights which have been assigned to us or to which we are subrogated.
Your Alterations In order to confirm and process your booking, we need to collect Personal
If you want to change any of the details of your booking, we will always (e) We take the safety and security of our clients extremely seriously. If a
Data for all the people named on the booking. We reserve the right to
do our best to help. We will however make an amendment charge of Foreign Office advises that people should not visit a particular country,
process, store and share any and all of the information we collect with our
£10 per person (maximum £40 per Personal Details booking page per then we would act on this. However, we are sure you appreciate from
suppliers as we deem necessary to fulfil the contract between us and to
amendment) as a contribution to our administrative expenses. If after the press and television coverage that the political, economic and social
comply with national and international law.
final balance has become due you wish to make an alteration, we reserve conditions in many countries are not as stable as we are used to. Sadly
To find out more about how we use and protect your Personal Data, log on crimes against both people and their property are a fact of life the
the right to make cancellation charges as detailed in paragraph 4 below. All to www.newmarketholidays.co.uk/privacy
amendments must be notified to us in writing, by telephone or by e-mail, by world over, and when in a foreign county it is very important to be extra
the person who made the original booking.N.B. 2: If an amendment involves Our Alterations vigilant and avoid drawing attention to yourself by wearing expensive
a change of name, insurance premiums are not transferable. Where any It is unlikely that we will have to make any changes to your holiday but we jewellery, carrying expensive camera equipment etc. Travellers have
change is made to a booking involving travel by air and/or rail, we reserve do plan your holiday arrangements many months in advance. Occasionally the same responsibility for their personal safety and that of their
the right to make additional charges to cover in full any costs charged to us changes may be made, which we reserve the right to do at any time. Most possessions, as they do at home. As situations in countries can change
by our suppliers. of these changes are minor and we will advise you at the earliest possible rapidly, we suggest that you may wish to visit the Foreign Office Travel
date. If a major change becomes necessary we will inform you as soon Advice website at www.gov.uk/foreign-travel-advice for up to date
Your Cancellation as is reasonably possible if there is time before your departure. A major information and advice regarding safety BEFORE BOOKING YOUR HOLIDAY.
You may cancel your booking or part of it once it has been confirmed but change is one that we make to your holiday arrangements before departure Newmarket Holidays Ltd operate to many parts of the world, some of
the cancellation will only be valid if made in writing direct to the Company that involves changing your resort area, or time of departure or return by which do not conform to British health and safety standards.
or by telephone to our Customer Service team and having answered the more than twelve hours, or offering accommodation with a lower official We request that all our hotels comply with the local regulations applicable
security questions. If the cancellation results in a person travelling alone, classification than that advertised (except the latter in the case of en in their country for health and safety but we cannot guarantee that these
a single room supplement is payable. The amount payable on cancellation route tour hotels). When a major change occurs, provided it does not arise meet British standards.
depends upon when we receive your written instructions - the more notice from circumstances amounting to force majeure (see below), you will have
you give, the less we will charge. UK Holidays
the choice of either accepting the change of arrangements, purchasing We accept responsibility for ensuring that all component parts of this
The different periods before departure date within which written another available holiday from us, or cancelling your holiday. In all cases we
instructions are received by Newmarket Holidays Ltd. and the amounts holiday are supplied to you as described in this brochure and to a reasonable
will pay compensation as detailed below: standard. If any such part is not provided in the advertised manner, we will
of cancellation charge (shown as a percentage of the total holiday price Charge
excluding insurance premium which is not refundable) are as follows: pay you appropriate compensation if this has affected your enjoyment of
15 - 28 days . . . . . . . . . . £10 0 - 14 days. . . . . . . . . . . . . . £25 your holiday.
Charge prior to “Balance Due” date* Deposit only N.B. 4: We will not pay you compensation if we have to cancel or change
“Balance Due” date - 42 days . . . . . . . . . . . . . . . . . . . . 50% or deposit if greater Travel Insurance
your travel arrangements in any way because of unusual or unforeseeable Because of the importance of having adequate insurance cover we make
41 - 15 days. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65% or deposit if greater circumstances beyond our control. These can include, for example, war, it a condition of booking on all foreign holidays that you are covered by
14 - 5 days . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80% riot, industrial dispute, terrorist activity and its consequences, natural or an insurance policy. If you elect not to take our insurance, you agree to
4 days or less before/after departure. . . . . . . . . . . 100% nuclear disaster, fire, adverse weather conditions, epidemics and pandemics, indemnify Newmarket Holidays Ltd. for any costs that arise which would
N.B. 3: If the reason for cancellation is covered under the terms of an unavoidable technical problems with transport. otherwise have been met had Newmarket Holidays Ltd insurance been
insurance policy, you may be able to reclaim these charges. Our Cancellations taken. Should you fail to supply us with the name of your insurance
* The “Balance Due” date is printed/shown on your “Confirmation We reserve the right in any circumstances (including failure to reach company at the time of booking, our insurance premium will automatically
of Reservation”. sufficient numbers) to cancel your holiday and in this event we will return to be added to your invoice. Please note that, if you take out our insurance,
Your Complaints you all money you have paid to us or will offer you an alternative, available certain claims will be subject to an excess charge and that your insurance
In the unlikely event that you have problems whilst on holiday, you must report holiday to purchase of comparable standard. In no case, except for reasons premium will be dependent on your date of birth. We have no liability for any
the matter to the hotel or our representative immediately during your holiday. of war etc, (see N.B. 4, above) will your holiday be cancelled after the date loss or damage to luggage inflight or in transit. Any claims of this nature
If the matter is not then satisfactorily resolved, you must complete a written when your final balance becomes due. should be referred directly to your insurer.
report (form available from our representative). You must then follow up any Our Complaints Procedure Financial Protection & Repatriation
complaint in writing within fourteen days of your return, including a copy of the Newmarket Holidays Ltd is a Member of ABTA with membership number In line with the EC Directive on package travel, Newmarket Holidays Ltd
original report form. We operate a strict code of conduct which also conforms V7812. ABTA Members help holidaymakers to get the most from their travel offers complete financial protection for all customers. Newmarket Holidays
to European regulations on package travel and take any complaints received and assist them when things do not go according to plan. We are obliged to Ltd is a fully-bonded member of ABTA - The Association of British Travel
seriously. A failure to follow the procedure outlined will affect the outcome of maintain a high standard of service to you by ABTA’s Code of Conduct. For Agents, ensuring both your financial protection and high standards of
the complaint and any possible compensation. further information about ABTA, the Code of Conduct and the arbitration professionalism and reliability. Therefore you can book and travel with
Your Travelling Conditions scheme available to you if you have a complaint, contact ABTA, 30 Park Newmarket Holidays Ltd in total confidence that your money and your
Where as part of the holiday you have booked your travel by air, land or Street, London SE1 9EQ Tel: 0901 201 5050 or www.abta.com. We can holiday are safe. In the unlikely event of the company failing while you are
sea, such travel will be subject to the terms and conditions of carriage of normally agree an amicable settlement of the few complaints we receive. abroad, the ABTA bond will be used to repatriate you.
the airline, shipping, rail or coach company providing the transport. In most However, if we cannot agree, disputes arising out of, or in connection with Bookings from 1st July will be governed by new terms and conditions
cases, the conditions will limit the carrier’s liability to you in accordance with this Contract may (if the customer so wishes) be referred to arbitration designed to comply with The Package Travel and Linked Travel Arrangements
international law. Should anyone be refused admission to the coach, ferry or under a special Scheme which, though devised by arrangement with the Regulations 2018. Please visit our website to see the current version.
flight, or to the destination country by the transport or government authority, Association of British Travel Agents, is administered quite independently
Important Information Travel Documentation Newmarket Holidays Ltd
You will receive your final Itinerary and travel documentation three weeks NatWest Bank
prior to departure, provided all payments have been made. Sort code: 60-17-11
Booking Account number: 20391285
It is extremely important that you provide clear, correct information when Special Requests
Booking, for it is from this information that we make your reservation and There are of course only a limited number of front seats on coaches, Delays
low floor rooms in hotels etc. We cannot guarantee to meet all requests but Occasionally trains, ferries and coaches may be delayed due to
our contract with you. The person to whom all correspondence, invoices
will do our best to oblige. circumstances beyond our control. In such cases we will do our utmost to
and joining instructions are to be sent, should be entered as the first name. help you and keep you fully informed. In the event of extended overnight
It is also their address and telephone number(s) that should be given. Other Coach Pick-Up Points And Times delays, depending upon circumstances, we will endeavour to provide
names are required by airlines, insurance companies, hoteliers etc., so please When completing the Booking Form you will have to specify your pick-up accommodation. In the case of a major delay to your homeward journey, we
be accurate. For foreign holidays it is essential that these names match those point if this is different to your school or club address. We will show this shall endeavour to delay the departure from your hotel.
on the passports. If any member of your party e.g. newly weds, changes on our Confirmation Invoice. It is the group leader’s responsibility to
their name between booking this holiday and travelling, it is important to ensure that all group members adhere to the timings given on your travel Fitness To Travel
documentation. In the event that one or more members of your group are We strive to give all our customers full care and attention, but we do need to
provide us with this information so that we can issue the tickets in the new
late to the pick-up point at any time during your trip, to the extent where know at the time of booking if there are any special needs or requirements.
name. If there is not time to amend the passport the marriage certificate It is particularly important that we are advised of any disabilities and also
should be carried in the passport. We do not accept bookings from teams the itinerary arrangements may be jeopardised, the coach driver is within his
rights to leave at the appointed time and no additional arrangements need if you intend to bring any specialist equipment such as a wheelchair with
unaccompanied by supervising teachers/adults.. you. Please make sure you provide full details when Booking. These will be
to be made for late arrivals. For the return journey you will be disembarked
Your Journey at your original pick-up point. Our driver will endeavour to give an estimated acknowledged on your Confirmation of Reservation. If you have suffered
The Coach Companies we use have been selected to be relied upon to time of arrival at each point, prior to the last transit/comfort stop. This from a serious medical condition recently, then you should consult with your
provide modern, comfortable coaches and careful, considerate drivers. On will enable you to telephone taxis or parents who may be meeting you. Doctor about your fitness to travel.
some holidays it may be that your journey commences on a feeder coach, Our homebound drop-offs are scheduled in reverse order of the pick-ups. Special Requests
before you join the main coach, and feeder coaches are often not of the same Because of the inconvenience and delays caused to other passengers we There are of course the only a limited number of front seats on coaches, low
standard or size. Whilst the coaches on UK holidays will be of a high standard, are unable to accept requests to be dropped off at additional points. floor rooms in hotels etc. We cannot guarantee to meet all requests but will
they may not have all the facilities of a continental coach. We plan the seating Payments By Bacs do our best to oblige.
arrangements close to departure date to ensure that families, friends and We are pleased to accept payments by BACS. If you wish to make your Holiday Extras Not Booked With Newmarket
groups are seated as close as possible. You retain these seats throughout deposit payment or final balance payment by BACS, please ensure that your We cannot be held responsible for compensation in respect of any extras
the tour. Smoking and alcohol consumption is prohibited on all our coaches. Provisional Booking Reference or your Invoice Number is included on the which are booked (eg travel insurance, currency, theatre tickets) with a third
Regular comfort stops are made. Where the brochure indicates that your remittance advice when making payment by BACS. If you do not know your party, if we subsequently cancel your holiday for whatever reason. If you
Channel crossing will be by ferry, we reserve the right to substitute a crossing Provisional Booking Reference or your Invoice Number, please call us on 020 book your travel insurance with us, you would receive a full refund in this
via the Eurotunnel and vice versa. 8335 4455. Our bank account details for payment by BACS are: circumstance.
Online: www.studyexperiences.co.uk Call: 020 8335 4455 11You can also read
