Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy

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Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy
Consumer
Education
Project of
Milk SA
ADVISORY COMMITTEE
MEETING
19 AUGUST 2020
Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy
Agenda
                                                                                        AGENDA

                                                    1.      WELCOME                                          A Kraamwinkel

                                                    2.      APOLOGIES

 Advisory Committee Meeting                         3.      FINALISING THE AGENDA

 19 August 2020                                     4.      COMPLIANCE WITH THE COMPETITION ACT

                                                    5.      PREVIOUS MINUTES (1 August 2019)

                                                    6.      ISSUES EMANATING FROM THE PREVIOUS MINUTES OF 1 August 2019

                                                    6.1.1   Industry sustainable framework – verbal report   A Kraamwinkel

                                                    6.1.2   World school milk day – Verbal report            C Leighton

                                                    6.1.3   CEP research data – written report attached

                                                    7.      QUARTERLY REPORT (written report)

                                                    8.      PROGRESS REPORT (progress 2020, verbal report)   C Leighton

                                                    9.      DAIRY GIVES YOU GO, CAMPAIGN PRESENTATION
                                                            (verbal report)                                  Fox P2
                                                            TELEVISION 2020                                  ECF

                                                    10.     PLANNING FOR 2021: To be circulated

                                                    11.     ADDITIONAL ITEMS
Compliance with Competition Act
Discussion should take place in the spirit of and   12.     NEXT MEETINGS:
accordance with the provision of the Competition
Act. Should anyone experience any discussion as             April 2021
against and provision of the act, it should be
brought to the attention of the meeting so that     13.     CLOSING
clarification can be sought
Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy
Consumer Education Project of Milk SA
19 August 2020

PROGRESS REPORT
Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy
Presentations

   1. Progress report                  Christine Leighton
   2. Social media report              Fox P2
   3. TV report                        Elsa Carpenter Frank

Housekeeping
-   Mute yourself and unmute when you speak
-   Raise the ‘hand’ when wanting to ask a question
-   Or: Use the chat option to ask questions
-   Roundtable discussion at the end of each section
Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy
Overview of CEP for the
first and second quarters
 o   Optimising digital platforms to ensure dairy remains in
     the space of the consumer
 o   Focussing on the nutrient rich message of dairy
 o   Providing evidence based nutritional information
     regarding dairy nutrition to retain trust.
 o   Communicate messages regarding sustainable diets
Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy
General    Target: Teenagers
                    Television advertising
communication
                

                   Social media on the Dairy Gives You Go
    includes:       Facebook; Instagram and Twitter

                Target: Mothers with children living at home
                ➢   Consumer Print – consumer publications;
                    digital platforms
                ➢   Rediscoverdairy Facebook page
Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy
1. Television for 2020

   Survey in January to establish which
    of the previous TV ads resonate with
    the target audience and can be
    used in 2020.
   Using ‘ball’ and ‘stix’
   Four bursts are planned for 2020
   Two bursts are complete
   June burst exceeded the planned
    expectations
                              Agency to
                              present details
Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy
Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy
Consumer Education Project of Milk SA - ADVISORY COMMITTEE MEETING 19 AUGUST 2020 - Rediscover Dairy
2. General communication

            Dairy Gives You Go: dance-off campaign on Tik Tok
            15 May – 19 June

                ➢   One sound-track
                ➢   Four micro-influencers
                ➢   Include dairy - unbranded
                ➢   Posted weekly on TikTok and
                    Instagram and Facebook.
                ➢   Fans entered competition using
                    same song plus dairy product
                ➢   School learners were home and
Agency to           this provided
                    an opportunity to engage with
present
                ➢
                    the brand

details
Processors participating on Facebook
with the dance-off campaign

                         Social media campaigns are shared
                          with Processors prior to going live.
                         Processors can share the DGYG
                          campaign on their own social media
                          platforms
                         Processors can use the DGYG posts as
                          part of their own campaigns

                           NOTE: Look out for information about
                            the next social media campaign in
                            September
Rediscoverdairy Facebook

3. Media releases
Two published
during 2nd Quarter

➢    Distributed digitally;
➢    Boosted with food bloggers
     on the Rediscoverdairy
     Facebook page                ➢Facebook likes increased by 455%
➢    Radio interviews               Since March
                                      1250 to 5696 followers in August
Media release 1(April)
Dairy under lockdown – all
the best hacks

Best of the Big Freeze Dairy
Hacks
Media release 2 (June)

   Affordable, nutrient
    dense dairy is the star
    of tighter food
    budgets
    Media releases were sent to the media in general and
 Results –             boosted by means of food bloggers on the
                       Rediscoverdairy Facebook page.

   media             Coverage on more than 20 digital platforms i.e. online
                      magazines – see lists below of typical digital platforms.
coverage              (examples - Bona; women on top; Get It Magazine;
                      Equilibrio; IOL; Living and loving - refer table below)
              -       Total media coverage for both media releases:
              -       R 1 388 348
              -       9 radio interviews
 two media
   releases
4. World Milk Day:
1 June 2020
   Digital platforms provide great opportunities for dairy
    communication as consumer are in this space while working
    from home or online
   For WMD the Project focussed on:
     o   talked to consumers about choosing foods that are nutrient
         rich and which can help to support a healthy immune
         system, while still balancing their household budget. (media
         release 2)
     o   Providing evidence based nutritional information regarding
         dairy nutrition to retain trust.
➢   Linked with Global Dairy Platform to ‘raise a glass’
    #EnjoyDairy handle.
     ➢   Uniform message about the goodness of dairy was
         strengthened globally. In top 10 countries that participated.
➢   Linked with MPO with local cross-fit online competition on
    WMD
5. Consumer print

   Advertorials published
    in consumer magazine
   Gives the ‘reason’ why
    dairy should be part of
    the daily diet
   Many publications are
    discontinued
Consumer Print for remainder of 2020

   For the 3rd and 4th quarters, print and digital
   You (x6)
   Digital format for Huisgenoot (Aug/Sept)
   VIA TV channel from Sept - Dec

VIA TV channel
➢   September to December
➢   13 episodes with 13 recipes including
    dairy
➢   TV ad: Fashion model
   TARGET: Health professionals
                Dietitians
  Specialised   Nutritionists

communication   Health Promoters
                Doctors
                Nurses
6. Health Professional:
Continuing Professional
Development
    11 peer reviewed articles with
    placed on the Rediscoverdairy
    website. The CPD activity gives
    dietitians the opportunity to obtain
    22 of the 30 CEU points required
    per year. (25 +5 ethical points)

    Launched in April 2020
    Third year running.
    During lockdown, the response has
    been overwhelming.
Dietitians responses to 11 articles
                           3000

                           2500                                      2400

                           2000

Results of CPD             1500
activity since
April 2020                 1000                       850

                            500
                                      185

                              0
                                      2018           2019            2020

                 https://www.rediscoverdairy.co.za/cne-for-dietitians-nutritionists/
Dairy Based
nutrition – new
reviews
   Microbiome

In process of completion:
   Review on Cancer has been
    updated
   Review on Plant Based
    Beverages in the format of a
    Q and A - complete
    Update of sports
     booklet
- Tasked 2 sports
dietitians to update
the booklet on dairy
and sport               6.Upgrade
                        of existing
                        educational
➢   Update and
    reprint of the A3   material
    Educational Tool
7. School curriculum

   Website revamped
   World School Milk Day
September 2020
   Media release: Role of dairy for
    growing children
   English and Zulu
   Dietitian interviews on radio
   Food bloggers in Facebook

www.dairykids.co.za
8. International    IMP and SCM midyear meetings were held in
Dairy                May as virtual meetings
                    GDP – member of the Environmental

Federation           sustainability communication group
                    SCNH – midyear virtual meeting

(IDF) related      ➢
                       Lactose and sugar-sweetened milk and dairy products
                     Plant-based beverage task team
matters             IDF/SCNH – webinar using South African speakers
                     that were part of the original IDF:WDS
                           Held on 22 July 2020:
                   ➢ Dietitian is member of the SPCC
                       ➢   Participate in various meetings
                   (Science and Programme Coordination Committee for
                   nutrition and health)
Sustainability Outlook, IDF. 2020
   Joint project with DSA (Dairy Standard
                 Agency(
                Evaluation of the Plant Based beverage
                 market in South Africa – captured all products
                 in retail including plant-based milk; cheese
                 and yoghurt
9. General      Used for Regulation purposed and
                 contribution to the IDF task team on plant-
                 based-beverages.

                DOH: Draft National Strategic Plan for the
                 prevention and control of NCDs in South
                 Africa: 2020-2025.
                Participated in the consultation process with
                 the food industry.

             
Thank you for listening
Dairy Gives You Go Social Media

    Dairy Dance Off Campaign
    Fox P2 to present
Television 2020

    Elsa Carpenter Frank to present results for 2020
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