Course Introduction and Syllabus - STRATEGIC MANAGEMENT - UniBG

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Course Introduction and Syllabus - STRATEGIC MANAGEMENT - UniBG
LUCIO CASSIA
Professor of Strategic Management and Entrepreneurship

Chairman of the Center for Young and Family Enterprise (CYFE)
University of Bergamo

              STRATEGIC MANAGEMENT

    Course Introduction and Syllabus

                                        Lesson STR T00 - Course Number 37056 ITA – Fall 2018 / Spring 2019
Course Introduction and Syllabus - STRATEGIC MANAGEMENT - UniBG
Details and contents
Course Introduction and Syllabus - STRATEGIC MANAGEMENT - UniBG
• Course name    Strategia e Sistemi di Pianificazione   (ITA code 37056)

• Course terms   1st term   Theory      (6 ECTS)         Sep,18 2018 – Dec,11 2018
                 2nd term   Practice    (6 ECTS)         Feb,26 2019 – May,7 2019

• e-learning     http://elearning8.unibg.it/moodle25/

• Social         Strategic Management & Entrepreneurship @UniBG

• Web            www.unibg.it/struttura/struttura.asp?corso=37056

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Course Introduction and Syllabus - STRATEGIC MANAGEMENT - UniBG
Course modules: Theory and Practice

                                           Lectures
                                           (14 classes)
                      Theory
                                        Conference Lab
                                             (1 class)
                Sep,18 – Dec,12 2018

                                       Case Analysis Labs
                                            (4 classes)
                     Practice
                                       Conference Labs
                                            (3 classes)
                 Feb,26 – May,7 2019
                                       Project Work Labs
                                            (2 classes)

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Course Introduction and Syllabus - STRATEGIC MANAGEMENT - UniBG
Lectures topics

  • Competitive Strategy
       –   Strategy Fundamentals and Change
       –   Competition and Competitive Advantage
       –   Strategy vs. Best Practice in the Digital Age
       –   Strategic Frameworks for Competitive Advantage

  • Entrepreneurial Strategy
       – Why does Leadership matter in Strategy
       – How is Strategy Formed
       – Entrepreneurship, Innovation and Strategy

  • Digital Strategy
       – Digital Transformation
       – Digital Innovation and Strategy
       – Disrupted Industries Scenarios

  • Sources and Methods to Collect Data for Strategic Analysis

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Course Introduction and Syllabus - STRATEGIC MANAGEMENT - UniBG
Conference Lab (Theory, 1 class)

  Start Cup Bergamo Final Event (October,16 2018)

  • Start Cup Bergamo is the entrepreneurial training program of the University of
      Bergamo. It includes the Start Cup School, where business ideas are crafted, and the
      Business Plan Competition, where the investors meet the aspiring entrepreneurs.
  •   During the final event the business ideas will be presented to academics, investors
      and entrepreneurs.
  •   Students will be involved in the final event, where the nascent entrepreneurs will
      present their business ideas by discussing the underlying embedded strategies.

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Course Introduction and Syllabus - STRATEGIC MANAGEMENT - UniBG
Case Analysis Labs (Practice, 4 classes)

   • Some business case studies will be discussed during the classes in the 2nd term
      (Practice Module).

   • By encouraging to understand, analyze and work through complex real world
      problems, the analysis of case studies stimulates students’ critical thinking and helps
      them to bridge the gap between theory and practice through the application of
      theoretical concepts to business challenges.

   • Students will learn how to apply theoretical concepts to analyze the competitive
      position of a firm, evaluate business strategies, and critically compare alternative
      strategic decisions. These skills will be evaluated in the Theory exam.

   • Students are strongly encouraged to read the case material provided in the
      classroom and engage in a very proactive and interactive discussion.

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Course Introduction and Syllabus - STRATEGIC MANAGEMENT - UniBG
Conference Labs (Practice, 3 classes)

   • The Trends in the Age of Globalization (TAG) Conferences are an opportunity to
      understand the changes of the global scenario from the experience of eminent
      keynotes. Global strategy, innovation, digital transformation will be among the topics
      of the conferences.

   • The keynote speakers will be academics, global management consulting partners,
      top managers, entrepreneurs, i.e. people who understand the global trends to
      successfully face the rapidly changing global context. Corporations, small firms,
      startups and communities are central in identifying key values in modern changes.

   • The aim of the TAG Conferences is to inspire students’ critical thinking skills and
      debate on the impact and scenarios of the global changes.

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Course Introduction and Syllabus - STRATEGIC MANAGEMENT - UniBG
Project Works Labs (Practice, 2 classes)

   • During the second term, two classes will be allocated as class labs for the planning
       and the development of each project work. The groups will work on the assigned
       topic with the assistance of the Faculty.
   •   The aim is to help students throughout the preparation of the project work and to
       give support to find the right direction to decide structure, contents and sources.

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Course Introduction and Syllabus - STRATEGIC MANAGEMENT - UniBG
Proactive participation

   • The course is structured to be interactive. Therefore attending the course is
      recommended and students are encouraged to participate to every class.

   • Informed and engaged participation is of paramount importance and welcome from
      everyone. Students are also invited to debate about topics, experiment new ideas
      and share links to real cases.

   • Contributions to discussion (in class and through social networks) and ideas from the
      students are encouraged. Proactive participation is appreciated and graded.

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Faculty
Course Faculty

                 Lucio Cassia
                 Professor of Strategic Management and Entrepreneurship
                 Chairman of the Center for Young and Family Enterprise (CYFE)
                 University of Bergamo
                 lucio.cassia@unibg.it

                 Davide Hahn
                 Research Fellow of the Center for Young and Family Enterprise
                 (CYFE)
                 University of Bergamo
                 davide.hahn@unibg.it

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Courses Assistant

                    Paolo Pressiani
                    Research fellow of the Knowledge Transfer Office (KTO)
                    Project manager of Start Cup Bergamo
                    University of Bergamo
                    paolo.pressiani@unibg.it

                    •   Course organization
                    •   Teamwork management
                    •   e-learning Moodle platform
                    •   Class communication

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Resources
Online resources

  • Online resources are available to students through the Moodle platform
       –   Lessons
       –   Case studies
       –   Reference material (scientific papers, reports, podcasts, interviews, etc.)
       –   Keynotes by visiting executives (entrepreneurs, managers, etc.)
       –   Information about lectures, conferences, events, etc.
       –   http://elearning8.unibg.it/moodle25/

  • Students are invited to join the Facebook Group “Strategic Management &
      Entrepreneurship @UniBG” to share information and posts about the main topics of
      the course
       – www.facebook.com/groups/strategicmanagementunibg/

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Reference texts

  Reference textbook
  • Contemporary Strategy Analysis
     Robert M. Grant
     John Wiley & Sons
     ISBN: 978-1-119-12497-9

  Additional textbooks
  • Strategic Management: Concepts
     Frank T. Rothaermel
     McGraw-Hill College
     ISBN 978-1260141863

  • Entrepreneurial Strategy
      Lucio Cassia, Michael Fattore, Stefano Paleari
      Edward Elgar Pub
      ISBN 978-1845421977

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Exams and course policies
Exam

  • The exam covers both Theory and Practice modules and requires to demonstrate the
       mastery of the topics, tools and frameworks covered during the course.

  • Grading plan
       a. Theory module                             : 40%
       b. Practice module (project work)            : 60%
       c. Classes participation (Lectures and Labs) : additional 0-3 marks

  • The project works are assigned by the Faculty:
        – for attending students, on a four-student group basis
        – for non-attending students, on individual basis

  • Theory assessment and project work can be separately obtained in different
       sessions. Grades are kept valid for the exam sessions June to September. For the
       following sessions, students will be required to take both parts within the same
       session.

  • For attending students an early exam session will be available in May 2019.

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a. Theory module

  • The theory exam aims to assess students’ understanding and ability to apply
      theories, frameworks and methods taught throughout the course, including every
      lecture and lab. To prepare for the exam students can also take advantage of the
      reference text (Contemporary Strategy Analysis, Grant) as well as the online
      resources (lectured materials, labs, discussions).

  • The exam consists of multiple-choice questions, open answer questions and short
      analysis of cases.

  • The exam will be performed in written form on an individual basis.

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b. Practice module (project work)

  • The project work analyzes an industry, a company or a set of companies, a strategic
      initiative (e.g., a merger or an acquisition), a strategic opportunity faced by a firm or
      industry (e.g., a change in market demand or technology) or a global trend (e.g., a
      competition shift).
  •   Students are required to apply strategic tools and knowledge learned along the
      course, to the real economic environment.
  •   The goal of the project work is “to know more” about the assigned topic. Students
      have to deal with the issue in depth, with a scientific and critical approach. This
      includes careful selection of the most reputed sources.
  •   The project consists of a final presentation, eventually supplemented by written
      notes. Innovative ways of presentation, original ideas, clarity, focus on the topic are
      encouraged and graded.
  •   A comprehensive “project work package” includes presentation, sources, references,
      papers, documents, videos and material in electronic form.
  •   The project works will be assigned by the Faculty on the first Practice Module
      lecture.
  •   Non-attending students are required to contact Faculty well in advance of the exam
      session.

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Project work rules

  • The project work must be original text. Students are expected not to use others’ text
      or work and present it as their own. References shall always be cited. In case of
      plagiarism the entire exam will be failed.
  •   Each student of the group will put their own effort to make sure that their
      contribution and presentation will be comparable among the members. Each team
      member will be selected by the Faculty to present different parts. Each student may
      be assigned a different grade.
  •   Based on the project work topics, the Faculty may pose questions to each student
      within the group. The answers will influence the final evaluation individually.
  •   The Faculty will evaluate the project work considering originality, internal
      consistency, relevance to the assigned theme, methodological rigor, quality and
      variety of sources, accuracy of report and presentation, clarity of in-class
      presentation, efficient teamwork.
  •   The comprehensive package of the project work will be sent to the Faculty one week
      before the exam through uploading on the Moodle platform.

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c. Class and Lab participation

   • The Faculty will evaluate the proactive participation (single student and groups) both
      during classes and labs.

   • Students are strongly encouraged to read the suggested material for a very proactive
      in-class discussion.

   • Students are invited to review the guest’s profile in advance and the main topic of
      each TAG Conference. Groups are required to prepare (not trivial) questions before
      and during the TAG Conference to foster the discussion.

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Erasmus and Extra-EU Programme Students

   We encourage students to apply for an Erasmus or an Extra-EU programme.
   Upon request, students involved in an Erasmus Program during 1st or 2nd term of the
   current year may be eligible for the attending student status (additional early exam
   session; project work on a four-student group basis).

   Furthermore, students can apply for any equivalence of the modules (Theory and
   Practice, 6 ECTS each) under prior approval by prof. Maria Sole Brioschi
   (maria-sole.brioschi@unibg.it). The equivalence may be granted for one or both
   modules. On student’s request and responsibility, the remaining module will be carried
   out in Italy. For these students the grading plan will be 50% for each module
   (Theory/Practice) if they have passed and registered one of the two modules abroad as
   an equivalent exam.

   The same rules apply to foreign students at the University of Bergamo participating in
   an Erasmus or Extra-EU Program, as well as to Italian students
   undertaking recognized internships.

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Course policies

  • Attendance
       – All the students are members of a learning community, so a professional
         behavior is expected. Please be on time for the class and be respectful of others’
         viewpoints even if in disagreement with them.

  • Academic integrity
       – The university policies regarding plagiarism, cheating and similar activities will be
         pursued as appropriate. Downloading or use of material obtained from an on-
         line site without proper citation is plagiarism. Citing sources properly is
         necessary to demonstrate where your information is coming from.

  • Grade disputes
       – Although generally it doesn’t happen, grade disputes are handled in writing.
         Students are invited to submit a memo the the Course Assistant describing why
         they feel the grade was incorrect. Grading errors are possible, but please be
         aware that errors can be overly generous as well as overly harsh. Accordingly,
         the grade may stay the same, be increased, or be decreased. There are no extra
         credit assignments for improving a course grade.

                           Source: Adaptation from the Syllabus, Strategic Management & Business Policy, prof. Jing Sun, Wayne State University

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A strategic perspective

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Strategy

  The success of a company over time is described by its strategy.

  The future stands on the ability to find the direction to recreate the conditions for
  growth, even under great uncertainty and a very fast global changing environment.

  The future is full of tremendous opportunities, but also tremendous uncertainty. With
  the current pace of innovation and shorter innovation cycles, new technologies will
  continue to transform every aspect of how we live and work. Change is the new normal.
  “Old world” concepts, models, paradigms and ideas will no longer be relevant.

  So uncertainty and complexity are the main issues of the current global scenarios to be
  exploited through increasing strategic management capabilities(*).

       (*): The course deals with businesses, not with politics. Nevertheless, replacing the word “company” with “Country” and the word
       “management” with “leadership” you’ll discover how strategy is increasingly paramount nowadays (e.g. the case of Brexit)

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Building skills to make decisions under extreme uncertainty

  • Creative Thinking
      Being able to think fast and “out of the box”

  • Entrepreneurship
      Finding ways to become more productive and self-motivating, i.e., how to operate
      without a boss/supervisor telling what to do

  • Teamwork
      More open organizations mean having to work in teams of strangers, often from
      diverse national or disciplinary backgrounds

  • Interdisciplinary learning
      Being open to interdisciplinary and multidisciplinary study, however strange it might
      initially seem

  • Ethics
      Many of the problems of the future will be ethically complex. This seems particularly
      true in the context of robotics and artificial intelligence.

                                           Source: “Education in a Digital Age”, E.P.M. Vermeulen, University of Oxford (2017)

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Apple 2000-2010: Recreating the conditions for growth even under great uncertainty

                                                                           Source: Apple, The New York Times

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Apple 2000-2010: Recreating the conditions for growth even under great uncertainty

  • By the end of 1996 Apple had lost $867 million and the total value of its shares was
      less than $3 billion (now (Sep 2018) it is more than $1 trillion, 300 times more). So
      Steve Jobs had been called back to the company he had founded. Steve slashed 70
      percent of Apple’s product plans focusing on few products. At the same time he
      commissioned the famous iconic company’s “Think Different” marketing campaign
  •   This video is about an internal meeting on Sep,23 1997. Steve said: “We’re trying to
      get back to the basics” and “The question now is not: Can we turn around Apple? I
      think it’s: Can we make Apple really great again?” (actually Steve is the owner of the
      original and less aggressive #MAGA : "Make Apple Great Again")

                                                                                      Source: Apple (Sep,23 1997)

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1,4 billion iPhone sold

   Cumulative Apple iPhone sales from June 2007 to Mar 2018 account for more than 1,4
   billion units sold (approx. $900 billion in revenue and $120 billion in net profit). And 2.0
   million iOS devices have been sold (including iPad and Apple Watch sales).

                                                                     Source: Apple (Sep 2018), Statista (Jun 2018)

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Apple Special Event Sep,12 2018

   Apple introduces new iPhone X models and a new version of the Apple Watch.
   In your opinion, what’s the announcement with the greatest strategic impact?

                                                                                   Source: Apple (Sep,12 2018)

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Strategic Management and Change

  The course introduces the concept of Strategic Management and deals with the basic
  directions and goals of organizations, industries, market structures and the impact of the
  new digital technologies.

  Strategic change and complexity management are the main issues of the new
  millennium both for economics and business.

  Companies should act as learning organizations skilled at creating, acquiring, and
  transferring knowledge by modifying their behavior to meet new knowledge and
  insights. Learning organizations avoid stability through continuous self-assessment and
  change.

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Strategic Change

                   Strategy is related to Change and therefore to the time (t)

                                            COMPANY
                   +
                                           Organization
                       -                   & action (t)

                                             Measure
                                            & feedback

                                         GLOBAL MARKET
        Global                                                                        Global
      Demand (t)                                                                     Supply (t)

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Digital Strategy: Innovation and Disruption

   Great emphasis is put on the strategic evolution through the unceasing digital
   transformation, a pervasive disruptive innovation undermining the strategic plans in a
   matter of months or even days, and creating great opportunities provided that new
   paradigm shifts are perceived and realized.
   Industries and business case studies on digital transformation and strategy are discussed.

   •   App Economy evolution and strategies (WhatsApp)
   •   Artificial Intelligence and Machine Learning (Amazon Echo)
   •   Virtual reality and augmented reality (remote surgery)
   •   Carmakers strategies facing electric cars and driverless vehicles (Google Car)
   •   Creating value with Big Data (Potholes app, Roomba)
   •   Intellectual jobs automation (online banking)
   •   Internet of Things (everywhere)
   •   Newspapers digital disruption (BuzzFeed)
   •   Ride-hailing disruptive business model (Uber)
   •   Impact of mobile technologies (Google Maps)
   •   The rise of the sharing economy (Airbnb)
   •   e-democracy?

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Today every business is a digital business

   ”Three main issues.
   The first: the identity of a global company depends on the strength of its rules.
   The second point is the generational change [...].
   The third is the digitization: how to imagine the company in ten years”
                                                                 Paolo Rocca, CEO of Techint

   Techint Group
   • Tenaris
   • Ternium
   • Techint Engineering&Construction
   • Tenova
   • Techpetrol
   • Humanitas
   • Tubular steel, oil & gas, industrial machinery,
       mining, energy, health services
   •   Revenue         18.5 B$
   •   Employees       55.400

                                                             Source: The Techint Group, 2017, www.techint.com

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Five big tech stocks build the market (OTT > Over The Top)

                                                                    Source: The New York Times (June 2017 )

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WhatsApp 2009-2013: a digital innovator and disruptor

                                                  Founded in 2009 by investing 60 M$
                                                  only, in just 4 years WhatsApp
                                                  attracted 450 million users and now
                                                  (2018) 1,5 billion, plus 65 billion
                                                  messages, 5 billion photos and 1
                                                  billion videos every single day).
                                                  WhatsApp is the fastest-growing
                                                  company of all time in terms of users
                                                  (Facebook had only 145 million users
                                                  after four years).

                                                  In just few years WhatsApp destroyed
                                                  the text message (SMS) market, giving
                                                  up the whole revenues, then sold
                                                  itself to Facebook for 19 billion $.

                                                         Source: Company announcements, Statista (May 2018)

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WhatsApp : the fastest-growing company of all time in terms of users

                                                                          Source: McKinsey & Company (2015)

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Today every politics is a digital politics

   Two people write Trump’s tweets. He writes the angrier ones.
   “Recently, political and digital analysts began to suspect that Donald Trump’s tweets are
   authored by two different people: Someone on his campaign staff is tweeting from an
   iPhone, and the billionaire himself is tweeting from his Samsung Galaxy. […]
   The data clearly shows that the Android and iPhone tweets are from different people,
   posting at different times of the day, and using hashtags, links and retweets in distinct
   ways. What’s more, the Android tweets are angrier and more negative, while the iPhone
   tweets tend to be benign announcements and pictures.”

                                                                        Source: The Washington Post (Aug 2016)

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Driverless cars: a strategic perspective

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Cars: a very inefficient and dangerous investment

  • 95% of the time a car is stopped
  • Nearly 1.3 million people die in road crashes each year, on average 3,287 deaths a
      day (2013)
  •   An additional 20-50 million are injured or disabled (2013)
  •   Human error accounts for 90% of road accidents (estimated)

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Cars: a very inefficient and dangerous investment

  • Around 40,000 people
      a year die on American
      roads, more than all
      fatalities caused by
      firearms. The death
      rate in America is about
      12 people per 100,000.

  • According to a working
      paper by Jessica Lynn
      Peck of the CUNY, the
      arrival of Uber to New
      York City may have
      helped reduce alcohol-
      related traffic accidents
      by 25-35%.

                                                    Source: “Ride-hailing apps may help to curb drunk driving”, The Economist, April 4, 2017
                  and “New York City Drunk Driving After Uber”, Working Paper, Jessica Lynn Peck, City University of New York - CUNY (2017)
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Driverless cars

   • A driverless car (sometimes called a self-driving car, an automated car or an
       autonomous vehicle) is a robotic vehicle that is designed to travel between
       destinations without a human operator.
   •   To qualify as fully autonomous, a vehicle must be able to navigate without human
       intervention to a predetermined destination over roads that have not been adapted
       for its use.

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Levels of driving automation

                                  Source: Automated Driving, SAE International

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Driverless cars market scenarios

                                   Source: “Disruptive trends that will transform the auto industry”, McKinsey & Company (2016)

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Driverless cars: the safety problem

    May,7th 2016: The first known fatal accident involving a vehicle being driven by itself

                      Source: “The social dilemma of autonomous vehicles”, 2016, Jean-François Bonnefon et al., Science, 352:1573-1576

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Driverless cars: the safety problem

    May,7th 2016: The first known fatal accident involving a vehicle being driven by itself

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Driverless cars: the safety problem

    May,7th 2016: The first known fatal accident involving a vehicle being driven by itself

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Driverless cars: the safety problem

       May,7th 2016: The first known fatal accident involving a vehicle being driven by itself

   • A Tesla Model S running the Autopilot feature suffered a horrendous crash with a
        tractor-trailer, which resulted in the death of the Tesla’s driver.
   •    Tractor-trailer made a left turn from the other side of the highway, across the side of
        the highway on which the Tesla was traveling.
   •    At the time of impact, the trailer was basically perpendicular to the highway, and the
        Tesla crashed into it broadside.
   •    Neither Autopilot nor the driver noticed the white side of the tractor trailer against a
        brightly lit sky, so the brake was not applied.
   •    This is the first known fatality in just over 130 million miles where Autopilot was
        activated. In the US there is a fatality every 94 million miles. Worldwide, there is a
        fatality approximately every 60 million miles.
   •    US regulators, who are in the midst of writing new guidelines for autonomous
        vehicles, need to take this into account before they give blanket approval to partially
        self-driving cars.

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Driverless cars: the safety problem

   • ”On March,19 an autonomous car operated by Uber — and with an emergency
       backup driver behind the wheel — struck and killed a woman on a street in Tempe,
       Ariz. It was believed to be the first pedestrian death associated with self-driving
       technology. The company quickly suspended testing in Tempe as well as in
       Pittsburgh, San Francisco and Toronto.”
   •   The accident was a reminder that self-driving technology is still in the experimental
       stage, and governments are still trying to figure out how to regulate it.
   •   Still, most researchers believe self-driving cars will ultimately be more safe than their
       human counterparts. In 2016, 37,461 people died in traffic-related accidents in the
       United States, according to the National Highway Traffic Safety Administration. That
       amounts to 1.18 fatalities per 100 million vehicle miles traveled in 2016.

                        Source: “Self-Driving Uber Car Kills Pedestrian in Arizona, Where Robots Roam”, The New York Times, Mar 19 2018
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Driverless cars: the ethical issue

    « this moral experiment posits a life and death where taking no action insures the
    death of certain people, and taking another action insures the death of several
    others.»

                                      Source: “Self Driving Cars Are Not Five Years Away”, John Battelle, NewCoShift (Oct 2016)

                                                                               Strategic Management (Theory and Practice)       51
                                                                               Lucio Cassia Università degli Studi di Bergamo
Driverless cars: moral implications embedded into the software

     Three traffic situations involving imminent unavoidable harm: which do you choose?

                               Source: “The social dilemma of autonomous vehicles”, Jean-François Bonnefon et al., Science (2016)

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                                                                                 Lucio Cassia Università degli Studi di Bergamo
Reaction vs Decision

  • Reaction : action dictated instinct influenced by panic and different situations
  • Decision : action undertaken after some considerations

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                                                               Lucio Cassia Università degli Studi di Bergamo
What moral decisions should driverless cars make?

  Ethical trade-offs that we are willing (or not willing) to make stand at the intersection of
  the computer and social sciences. Focusing on collective intelligence, large-scale
  cooperation and the social aspects of artificial intelligence will be paramount in the next
  years.

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                                                                 Lucio Cassia Università degli Studi di Bergamo
Driverless cars: the ethical issue and the Moral Machine @MIT

  • The car detects that the brakes failed.
  • Your are outside the scene. Nothing will happen to you.
  • What should the driverless car do?

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                                                                Lucio Cassia Università degli Studi di Bergamo
Driverless cars will shake many industries and set new strategies

   Driverless cars are a looming disruption and will likely change dynamics in the economy,
   company strategies and in our personal lives.

   •   Automakers
   •   Auto insurance companies
   •   Auto financiers
   •   Car repairs and services
   •   Rental agencies
   •   Taxi drivers and companies
   •   Fleet managers
   •   Energy companies
   •   Road construction companies
   •   Parking operators
   •   Patrol services
   •   Houses (garages)
   •   etc.

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                                                                Lucio Cassia Università degli Studi di Bergamo
Readings

  • Self-driving cars will require new business models
     (The Economist, Mar 1 2018)

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                                                         Lucio Cassia Università degli Studi di Bergamo
Readings

  • Uber’s Vision of Self-Driving Cars Begins to Blur
      (The New York Times, Aug 19, 2018)
  •   Toyota to invest $500 million in Uber for self-driving cars
      (Reuters, Aug 27, 2018)

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                                                                    Lucio Cassia Università degli Studi di Bergamo
What's wrong with Apple's new headquarters?

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                                              Lucio Cassia Università degli Studi di Bergamo
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