Covid-19 A Summary of Local Information and Services in Gloucestershire - Cheltenham Borough Council
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Covid-19
A Summary of Local Information
and Services in Gloucestershire
This information is collated by Age UK Gloucestershire to help staff
provide support to older people. It is updated regularly and to the
best of our knowledge, it is accurate on the date shown. We will
re-issue this document regularly.
We are not responsible for any inaccuracies.
If you have updates or would like to add information, please email
essentialinfo@ageukgloucestershire.org.uk
March 2021
Age UK Gloucestershire registered Charity number: 1111773Key Contacts
Age UK Gloucestershire Help Team
01452 422660 10am-3pm Monday-Friday
Information and support for older people and their families to resolve later life issues. Also request a copy of
“Grapevine” our new, free magazine for older people in Gloucestershire.
Age UK Gloucestershire Out of Hospital Service
01452 420937/01452 420928 9am-5pm Monday-Friday
Advice and support to build independence at home following a hospital stay.
Age UK Gloucestershire On Line Groups and Digital Connections Support
01452 422660 9am-4pm Monday-Friday
Regular Online groups for older people via Zoom including Ukulele, Ageing Well and “Cuppa with Jane”; volunteer
support is also available to help individuals connect to Zoom, WhatsApp, Facebook groups etc.
Age UK Gloucestershire Homeshare
01452 422660 9am-4pm Monday-Friday
Bringing together older people with a spare room and someone needing affordable accommodation who will also
Gloucestershire County Council “Help Hub”
https://www.gloucestershire.gov.uk/helphub or 01452 583519 Monday-Friday 8am-5pm; Coordinating COVID support
in Gloucestershire.
Adult Social Care 01452 426868
Your Circle
https://www.yourcircle.org.uk/
Gloucestershire County Council online information directory offering help to find the way around care and support
and connect with people, places and activities in Gloucestershire.
GCC Emergency Living Fund
Extended for those in real difficulties due to COVID, can help with furniture, essential household goods, emergency
utility payments etc. 0330 123 5550 (during office hours) https://
www.gloucestershire.gov.uk/health-and-social-care/gloucestershire-welfare-support-scheme#Covid-19-ELF
NHS Volunteer Task Force
https://www.goodsamapp.org/NHS or 0808 1963646 national COVID volunteer response scheme.
More info about NHS Volunteer Responder service:
https://volunteering.royalvoluntaryservice.org.uk/nhs-volunteer-responders-portal/isolating
Age UK Gloucestershire registered Charity number: 1111773COVID-19 Mutual Aid Website:
https://covidmutualaid.org/local-groups
Lists local groups who have signed up to the network to provide/offer local support (See also local area pages)
Parish & Town Council Contacts: https://www.gaptc.org.uk/local-council-contacts.html
(Many Parish councils coordinating local volunteer support)
Scams
Trading Standards have reported an increase in COVID related Scams see:
www.nationaltradingstandards.uk/news/beware-of-covid19-scams/
Gloucestershire police have also made us aware of a continued increase in scams—call 101
if in doubt.
Recent scams include one relating to Covid19 vaccinations which links to a fake NHS
page, asking for money to pay for a vaccination. BEWARE
Report all scams to Action Fraud on 0300 1232040
Further advice available from Citizens Advice Consumer Advice Line: 0800 2231133
Age UK Gloucestershire registered Charity number: 1111773Supermarket Priority Shopping Help for older/vulnerable people
Priority opening times for the elderly and vulnerable every Monday and
Aldi Saturday when stores open 30 minutes earlier.
Contact 0800 042 0800 for deliveries and click & collect.
https://www.asda.com/shopping-safely-with-asda
Asda Volunteer shopping Payment Cards available plus food box
deliveries.
Contact 0800 917 7359 to identify vulnerable customers & request
priority for online delivery. Wednesday & Sunday 9am-10am priority for
Tesco vulnerable & elderly customers in store. Also, have E Gift Card for
volunteer shoppers: www.tescogiftcards.com
Sainsbury’s Care Line: 0800 636 262 or 0800 917 8557
https://www.sainsburys.co.uk/shop/gb/groceries/working-to-feed-
the-nation-/latest-information-
First Hour Priority for Older/vulnerable people
Waitrose waitrose.com dedicated e-gift card for customers
Pre-Book your in store shopping slot to avoid queuing:
M&S https://www.marksandspencer.com/c/help/book-and-shop/what-is
-book-and-shop#book&shop
Mon-Sat 8am-9am & Sun 10am-11am For older/vulnerable
Co-op customers. Some Co-ops can arrange a volunteer to make home
deliveries for vulnerable customers Call: 0800 435 902 to place an
order.
Customer Care team 0800 328 0800. Lines open 8am-5pm Mon -
Iceland Sat, 9am-5pm Sundays. Prioritising those on the UK governments'
official 'shielded' list.
“Doorstep Deliveries” available to elderly/vulnerable & shielding
Morrison's customers. Next day delivery available by calling 0345 6116111
option 5, £1.50 delivery cost, pay via debit/credit on delivery.
Customers can sign up for food box delivery without needing a de-
livery slot : https://www.morrisons.com/food-boxes/
Also quieter Hours on Sundays for the first hour of shopping.
Age UK Gloucestershire registered Charity number: 1111773Area Specific Information
Cheltenham (2 of 2)
Tel: 07879113748
Big Local Support Network offering shopping, prescriptions, kelly@sptm.org.uk
St Peters & The Moors welfare checks etc. Also have some free food available on
Mon & weds mornings from Fairshares. http://sptm.org.uk/whats-new-
upcoming-events/
Email: spjara.org@gmail.com
St Philip & St James Area Neighbourhood support group coordinating volunteer support
www.spjara.org.uk
(SPJARA) for local residents - allow 12-24 hours for a follow up.
or call Jonathan on 01242 701672
Tel: 01242 248787
GCAFE, Springbank Way, offering food parcels for those in
need and can deliver if self-isolating.
Springbank pan-
Springbank food pantry open Tuesday, Wednesday, Thursday
try@springbankcommunitygroup.
available to those on low income in Springbank. Deliveries
org
available to elderly & vulnerable on Mondays.
Tel: 0794324225
Practical help is at hand - neighbour to neighbour. Please spjara.org@gmail.com
allow 12-24 hours for a response.
Tivoli & Suffolk Square
Tel: 01242 701672
Jonathon
Local Groceries—Fresh plus all grocery essentials
Subscription boxes available too. Tel: 01242 609500
Winchcombe FREE delivery to GL50, GL51, GL52, GL53, GL54 postcodes for https://
orders over £20. £2.50 delivery charge to Tewkesbury, Eve- www.cotswoldessentials.co.uk/
sham. Gloucester, Andoversford & Bourton on the Water delivery
(Tuesday/Friday only). FREE Delivery is offered for orders over
£50.
Age UK Gloucestershire registered Charity number: 1111773Area Specific Information
Cheltenham (1 of 2)
Tel: 01242 387875
Cheltenham Borough Council Help Hub Monday-Friday
9am-5pm
Cheltenham mutual Aid Tel: 0800 0096927
Coordinating volunteer support for food and prescriptions.
Group cheltmutualaid@gmail.com
A referral voucher is needed from a supporting agency.
Clients to collect in person.
Tel: 01242 57008
Also able to offer Fuel Vouchers to those who need a food-
Cheltenham Foodbank bank voucher and who have a prepayment meter. Available food-
until end of March 2021 bankagencies@cheltenhamelim.o
rg
New collection point now available at The Pavilion, Hatherley
Lane, Cheltenham, GL51 6PN.
The North Cotswold Food Bank run by the Trussell Trust
provides support for those specifically in need in local
North Cotswold https://
community with food supplies. These are distributed from
Foodbank northcotswold.foodbank.org.uk/
Chipping Campden, Moreton in Marsh, Winchcombe, Bourton
on the Water and Bishops Cleeve.
Friends of Charlton Kings are a community network of volun- Email: friendsofcharltonk-
teers that can support anyone who resides or works in the ings@gmail.com
Charlton Kings
parish. Main points of contact are Anna Macfadzean,
Councillor Paul McCloskey and Jane Shorting. Tel: 01242 650411
Tel: 01242 216773
Roots and Fruits, 250 Bath Road, Leckhampton,
Leckhampton https://
online shop for fruit, veg, eggs and milk for local delivery.
www.rootsandfruits.co.uk/
http://simpsonsfishandchips.com/
Oakley Simpsons fish & chips now available via click & collect.
Tel: 01242 521964
Budgens Prestbury (07.00 to 20.00 Sun to Sat)
10 High Street Prestbury,
Cheltenham
Taking orders over the phone and will deliver, accepting cash,
Prestbury cheque or bank transfer. Order between 09.00-11.00 Monday,
Tel: 01242 244124
Wednesday or Friday
https://www.budgens.co.uk/our-
Delivery is Tuesday, Thursday or Saturday.
stores/prestbury
Prestbury Parish Council compiling a list of volunteers who can deliver parishclerk@prestbury-pc.goc.uk
groceries and medicines. Tel: 01242 575129
Age UK Gloucestershire registered Charity number: 1111773Area Specific Information
Cotswolds (1 of 1)
www.cotswoldfriends.org
Cotswold Friends is continuing with all services which have
been adapted to be Covid-19 secure. Please do contact us if
North Cotswold Tel: 01608 651415 9.30-3.30pm
you need any support. There is great need in the North Cots-
Cotswold Friends or 01608 651115
wolds and we would welcome any new volunteers so please
do contact us if you can help.
Run by the Trussell Trust provides support for those specifical- https://
North Cotswold Food ly in need in our local community with food supplies. These northcotswold.foodbank.org.uk/
Bank are distributed from Chipping Campden, Moreton in Marsh,
Winchcombe, Bourton on the Water and Bishops Cleeve.
Churn Project
info@thechurn.org.uk
South Cotswolds Operating via telephone & coordinating volunteer support to
(Cirencester) help with food deliveries/foodbank collections and
T: 01285 380038/07701 301104
prescriptions.
ra-
Foodbanks in Cirencester, Fairford & Tetbury (effectively the
chel@cirencester.foodbank.org.uk
Cirencester Foodbank South Cotswolds) now operating home delivery only, on a
temporary basis.
T: 07506 174373
Volunteer led charity offering practical support and encour-
T: 07523862777
agement to those in financial and emotional distress – helping
Cirencester Signpost
with practical tasks shopping etc. for vulnerable people during
cirencestersignpost@yahoo.co.uk
COVID-19 crisis.
Chipping Campden Coronavirus Support Hub – will continue to
W: campden-support.com
help provide & find support to vulnerable in local community
Chipping Campden
with shopping, prescriptions, newspapers & a friendly chat.
E: info@campden-support.com
An emergency relief fund continues to be available to help
local residents experiencing financial hardship. Can also pro-
T: 01386 291005
vide information on local shops opening hours & facilities.
Mickleton Helpers community group working with Parish T: 01386 291006 con-
Mickleton council to support self-isolating with shopping, food, prescrip- tact@mickletonhelpers.co.uk
tions etc. Free Monday – Friday 9am-5pm. www.mickletonhelpers.co.uk
COVID Mutual Aid Group – Set up a buddy scheme to help Martin Lea - T: 07873 345540 or
Tetbury with, shopping, prescription collection, dog walking etc. More 07549 694903
information from Tetbury Town: Council https://
tetbury.gov.uk/coronavirus-covid-19-community-support- Email: tetburymutu-
information/ alaid@hotmail.com
T: 07738 106384 or
Supporting access to sources of local support for food or via email at cws.grcc@nhs.net
Community Wellbeing
medication collection for vulnerable people. Also able to offer
Service in the Cotswolds,
support with general wellbeing, anything from housing to Community House, 15 College
run by GRCC
mental health. Specific focus on Loneliness at present. Green, Gloucester, GL1 2LZ
Age UK Gloucestershire registered Charity number: 1111773Area Specific Information
Forest of Dean (1 of 2)
Forest Mobile Meals Ltd (formally Age Concern) Tel: 01594 827927
FOD Meal Service Supplying meals to elderly/vulnerable from a professional Opening times are 8am-3pm
kitchen based in Cinderford. Monday to Friday.
https://www.foresthub.co.uk/
businesses-offering-home-
Link to all Forest shops, businesses offering Home Delivery and deliveries
FOD Hub
support.
Forest Food Bank currently operating a delivery service only.
Tel: 07391 001217
Anyone requesting food parcels by telephone will need to call
the dedicated number 07391 001217 between 0930 and 1130
Forest Food Bank & Monday to Friday inclusive - Deliveries by postcode area be-
Salvation Army Food tween Monday & Friday.
Vivienne.prescott@salvationarm
Bank
y.org.uk or
Salvation Army Foodbank contact times are Monday, Tuesday
ema.cornish@salvationarmy.org.
& Friday 10.00—12.00 and it’s collection only.
uk
http://
Coleford Coleford Town Council www.colefordtowncouncil.gov.u
k/news?article=2913
Coleford Community meals provided by Café 16, Coleford,
Broadwell, Newland, Clearwell, Redbrook, Staunton (Coleford)
Tel: 01594 835954
and surrounding areas. Pay if you can, or if you need, FOR
Coleford Facebook
FREE. All meals can be served fresh, some can be served
@sixteencommunitycafe
frozen for you to store at home and reheat at your
convenience.
Neighbourhood Group supporting older/vulnerable. Lots of Tel: 07710 344177 Simon
English Bicknor
neighbourhood contacts but Simon Andrewes leading. Tel: 07778 553668 Robin
Cathy Griffiths 07732343913 - coordinating support in
Longhope Tel: 07732343913
Longhope.
Lydcare Community Transport for appointments (covering
Lydbrook mostly Lydbrook/Drybrook/Mitcheldean/Cinderford areas with Tel: 01594 544414
limited availability in Coleford areas.
Tel: 07548 973012 or
Lydney Lydney Community Support Group – local volunteer support. 01594 843418
lydneycommunity@gmail.com
Dial-A-Ride Transport to appointments (Lydney & some
Lydney Tel: 01594 843809
Coleford area).
Age UK Gloucestershire registered Charity number: 1111773Area Specific Information
Forest of Dean (2 of 2)
Sheppard House – Day care and Community Transport. The Tel: 01531 821227
Community Transport Service and Dial a Ride covers the https://
Newent North Forest area and most of the surrounding villages and www.sheppardhouse.co.uk/
towns. It operates between 9am and 5pm Monday to Friday
except Bank Holidays. Dial A Ride. Services need to
be pre-booked.
Tel: 01452 341510
Over Over Farm shop click and collect—online shop.
https://www.overfarm.co.uk/
Age UK Gloucestershire registered Charity number: 1111773Area Specific Information
Gloucester (1 of 2)
Foodbank – now operating delivery only service, clients will
still need a “voucher” from a referral agency. (AUKG, Citizens Tel: 01452 309683
Gloucester
Advice, GL Communities, Gloucester City Council). Unable to info@gloucester.foodbank.org.uk
offer Fuel Vouchers at present.
Tel: Sandy 07907867244
https://en-gb.facebook.com/
Podsmead/Matson area Community Support with free food Podsmead-Community-
GL Communities
from Fair Shares. Association-184611311573447/
GL3 Community Hub Garden Café currently a takeaway Tel: 07988 651871 for food
GL3 service only and will continue to provide evening meals and orders
deliveries to those in the local area.
Friendship Café & Fair Shares working together to offer food Mo Patel 07786510741
parcels/supplies, can arrange for a street rep or volunteer to Reyaz Limalia 01452 415900
Barton & Tredworth assist with delivering the supplies. Some stored food and (Office Hours)
some prepared at the Friendship Café. Also supporting vul- Gloucester@fairshares.org.uk
nerable with shopping & prescription pick ups. https://www.fairshares.org.uk/
Black Elders Day Centre—offering freshly prepared Jamaican
Brockworth to Quedgeley meals - delivered every Friday. Donations .Needs name, post- Shaylea Brian 07921 533899
Barton Street and Tred- code, tel no and allergies.
worth shaylea@hotmail.co.uk
Referrals can be made through the AUKG Help Team.
Cllr Kate Haigh (Coney Hill and Matson) for food parcels and
Coney Hill Kate.Haigh@gloucester.gov.uk.
volunteer coordination.
laura.brooker@gloucester.gov.uk
Laura Brooker co-ordinating a group of volunteers in
Abbeymead/Abbeydale Abbeymead. Tel: 07738674417
Abbeydale is being co-ordinated by Cllr Andrew Gravells.
Creed – order & collect food service:
Tel: 01452 857555
https://creedfoodservice.online/home-essentials.html?
Collection from Cheltenham Rd
Churchdown fbclid=IwAR2ndGfg4eDpsS7kE9hMbTRS66IEFojEVvn0sWS1qT9
East, Churchdown.
PWGkecMS06P9OMiI
Age UK Gloucestershire registered Charity number: 1111773Area Specific Information
Gloucester (2 of 2)
Longlevens has a network of community street champions
able to run errands, collect shopping & has access to a county Becky: 07468457498
food shopping portal for anyone unable to get to the shops rebeccabooth1991@gmail.com
and unsuccessful in getting an online delivery. Also have
Longlevens access to emergency food parcels from the food bank and can
authorise a food bank vouchers for those in need. Also have a
link to adult social services to refer people particularly vulner- Pedro Smit (Oakleaze)
able. 07588 698967
Tel: 01452 381070 or
Matson & Robinswood “Together in Matson”, Redwell Centre, local support available. email togetherin-
matson@redwellcentre.co.uk
Tuffley Hall on Raikes Drive are still supplying shopping bags
with vital supplies tea, rice, pasta, tins, long life milk for £3 a
Tuffley bag. Families can buy multiples. Hall open Monday to Friday
12 to 3pm.
Age UK Gloucestershire registered Charity number: 1111773Area Specific Information
Stroud (1 of 2)
The Long Table is building a network of Pay As You Feel freez-
ers across our county. This is to help increase access to good
food to anyone who needs it.
The Long Table Brimscombe Port GL52QQ - 10-5 pm
Mon-Fri
Octagon, Paganhill GL54BX - 10-1pm Mon to Fri
Chalford Parish Centre GL68FJ - Mon-Fri meals@thelongtableonline.com
Morley Hall, Stonehouse GL102DW - Friday afternoon
Long Table The Hub, Minchinhampton Tobacconist Road. GL69JJ -
Wed and Friday mornings Tel: 01453 367499.
Cashes Green community centre, GL54NR - Monday
12.30 until 3, Wednesday 12.30 until 2.30, Thursday Unit 1a Brimscombe Port, GL5
11.30 -1.30, Friday 10-1, 2QQ
The Arkell Centre, Nailsworth, GL6 0BG- Friday 11:00-
13:00.
Takeaways every other week on a Thursday. If you want to get
one sign up as a Friend and Long Table will send you the
details of how to order. They cost £10 per takeaway so one
subscription means you can access two a month and then Pay
As You Feel for any additional meals.
Foodbanks – drop ins closed but home deliveries of emergen- Tel: 07855 397 536
cy food parcels to clients all over the Stroud District working Aman-
well. Agencies can contact foodbank to arrange delivery. da@strouddistrictfoodbank.org.u
Stroud District
Some deliver everyday but others are now operating three k>
times a week. https://
strouddistrict.foodbank.org.uk/
Lucy White 07775 11045
Lindsey Green 07412 311101
Berkeley Local support Coordinators:
Gordon Craig 01453 811021
Haydn Jones 01453 890888
Tel: 01453 367980
Parish Council community support line can match volunteers
Brimscombe & Thrupp to respond for shopping/prescription collection, befriending/ Communitysup-
well-being check-ins and referrals to other agencies. port@brimscombeandthrupp-
pc.gov.uk
Age UK Gloucestershire registered Charity number: 1111773Area Specific Information
Stroud (2 of 2)
Cam/Dursley GL11 Community Hub co-ordinating the Covid19 Community office@gl11.org.uk
Response, supporting Cam & Dursley residents.
Tel: 01453 548530
Also providing a Listening Ear service, qualified volunteers gl11listeners@gmail.com
available to offer a listening ear to the isolated & anxious.
Cam/Dursley Severn Vale Community Kitchen Fresh and healthy meal hel-
delivery, 7 Meals for £25. Subsidies available for those who lo@severnvalecommunitykitchen.
cannot pay. Cam, Dursely, Coaley and Berkeley area. co.uk
Chalford Parish Council Coordinating Volunteers – leaflets distributed Tel: 01453 887204
http://chalfordsupport.co.uk/
Village shop offering delivery service to those self-isolating. 01453 884397
Eastcombe Good Neighbours - Currently in the process of re- Chris Sissons
Eastcombe starting the scheme.
Leonard Stanley Village shopper (only covers this village) Tel: 01453 822 287
Offers: shopping, posting mail, collections or a friendly phone Irena Litton
call.
Nailsworth Town Council coronavirus Helpline – have volunteers able to Tel: 01453 367399
help with shopping, food, chats etc. Mon to Fri, 9-5)
https://
www.nailsworthtowncouncil.gov.
uk/
Stroud Simpsons fish & chips now available via click & collect. http://simpsonsfishandchips.com
Tel: 01453 767515
Link to map of local volunteer
Stroud District Council support groups
Link to List of local volunteer groups:
https://www.stroud.gov.uk/
https://www.stroud.gov.uk/media/1349760/community- health-wellbeing/coronavirus-
support-word-document-november-2020.pdf update/other-support-services/
organisations-and-charities-
providing-support-across-the-
district
Call & leave a message with name, contact number and the Tel: 07545 042794
Wotton area Mutual aid help that is needed.
volunteer support https://buff.ly/394Hzl8
Age UK Gloucestershire registered Charity number: 1111773Area Specific Information
Tewkesbury (1)
Tel: 0300 365 6463
Community Wellbeing Service operated by CCP—can provide
Tewkesbury
information on available local support.
www.ccp.org.uk
Tewkesbury Foodbank is now open Tuesday, Thursday and
Tel: 01684 296824.
Friday 0930 – 1230, asking people to wait outside. Vouchers
Tewkesbury in-
available from CCP in Tewkesbury & Tewkesbury Borough
fo@tewkesbury.foodbank.org.uk
Council.
Free on line Mindfulness Courses in Tewkesbury,
Combining mindfulness theory and practices
Tel: 07814715736 or email
Tewkesbury 6 Week Zoom Course: Thursday 4th March 7-8pm
vickysmith1812@gmail.com
No prior experience of mindfulness is necessary.
Contact Vicky Smith for more information and to book
your place
Tel: 01684 298755
https://
Woody's Green Grocers in Mitton taking Telephone orders www.woodysfruitandveg.co.uk/
Mitton
and will deliver free to GL20 postcode—£15.00 min order. faq/
Tel: 01242 609500
Cotswold Locally produced fresh food and groceries
Essentials Tewkesbury, Evesham. £2.50 delivery charge.
https://
www.cotswoldessentials.co.uk/
Age UK Gloucestershire registered Charity number: 1111773Community Meals
Hot ready-to-eat meals (main course & pudding)
Apetito £3.50 if client qualifies (for 6 or 12 weeks) Tel: 01452 426868
Delivered 11.00am – 2.00pm, 7 days a week.
Hot ready-to-eat meals (2 or 3 courses)
£6.25 (2 courses) / £7.25 (3-courses) Tel: 08082 748 895
Apetito Special diet options available.
Tea-time snack option from £3.00 www.apetito.co.uk
Delivered at lunchtime, 7 days a week.
Hot ready-to-eat meals
£6.50 (1-course) + £1 for pudding
£8.50 (for cooked lunch and light dinner) Tel: 01452 521018
Bramble House
Options: Allergies, Diabetes, Dementia, eating www.bramble-house.co.uk/services.html
difficulties.
Delivered 7 days a week (1.15 – 3.00pm).
Opening times 8am-3pm Monday to Friday
Freshly cooked hot meals delivered lunchtime by Tel: 01594 827927
volunteer drivers who are DBS checked. They
Info@forestmeals.org.uk
Forest Mobile Meals access the premises, plate up the meal and serve
Cover FOD and Newent to the client if necessary. Cost for 2 courses Unit 22D Foxes Bridge Road
(main plus soup or pudding) is £5, 3 courses is Forest Vale Industrial Estate
£5.50. No age restriction on clients. Cinderford GL14 2PQ
Black Elders Day Centre—offering freshly pre-
pared Jamaican meals - delivered every Friday.
Donations .Needs name, postcode, tel no and Shaylea Brian 07921 533899
Gloucester City allergies.
shaylea@hotmail.co.uk
Referrals can be made through the AUKG Help
Team.
Age UK Gloucestershire registered Charity number: 1111773Grocery and Meal Deliveries in Gloucestershire
https://www.amazon.co.uk/Coffee-Snacks-
International-Speciality-Food/b/?
Amazon Online grocery orders.
ie=UTF8&node=340834031&ref_=topnav_s
toretab_uk325subnav
Home delivery service to Gloucester, Chelten- Tel: 01452 840510
ham, Forest of dean, Newent, Ledbury, Tewkes-
Ben Creese Country Butchers
bury, Malvern, Worcester offering 10% discount
Gloucester to over 70s. Free Local Delivery on orders over
£20 delivering to GL, Meat and dairy. email: mail@countrybutchers.co.uk
Usually supply restaurants, cafes etc. (so many
Cheltenham Catering products in larger pack sizes) but are doing home https://www.cheltenhamcateringsupplies-
Supplies deliveries during the current crisis. Orders online home.co.uk
only. Minimum order £50.
Tel: 01684 298959
enquiries@cotteswold-dairy.co.uk
Cotteswold Dairies Now taking on new clients again.
https://cotteswold-dairy.co.uk/new-
doorstep-customer.html
Local Groceries—Fresh food plus all grocery es-
sentials https://www.cotswoldessentials.co.uk/
Cotswold delivery
FREE delivery to GL50, GL51, GL52, GL53, GL54
Essentials postcodes for orders over £20. £2.50 delivery Tel: 01242 609500
charge to Tewkesbury, Evesham. Gloucester, FREE Delivery is offered for orders over £50.
Andoversford & Bourton on the Water (Tuesday/
Phone & Click & Collect service for essential https://creedfoodservice.online/home-
grocery & non-food items butchery veg and fruit essentials.html?
Creed
boxes . Collect from Churchdown. Minimum fbclid=IwAR2ndGfg4eDpsS7kE9hMbTRS66IE
order £50, online payments. FojEVvn0sWS1qT9PWGkecMS06P9OMiI
Can deliver groceries from local shops in various
Deliveroo Deliveroo-Food Delivery
areas across county.
Freshly made, healthy, ready to freeze meals
https://jayhalford.com/event/meal-
Jay Haford delivered to door (Within 25 minutes’ drive of
delivery/
Cheltenham).
Please see a link to a local milkman in your area.
Give them a call to find out their capacity. They https://findmeamilkman.net/search?
Milk Rounds
are able to deliver fresh bread, milk, eggs, butter postcode=GL46TB&submit=&sel=1
and other basics including fresh fruit juice.
Tel: 0333 3706700
Frozen meals delivered to door – new no contact
Oakhouse delivery process but accepting orders via web- www.oakhousefoods.co.uk
site.
Are accepting new customers, but very limited https://www.ocado.com/webshop/
Ocado
delivery slot availability at present. startWebshop.do
Age UK Gloucestershire registered Charity number: 1111773Grocery and Meal Deliveries in Gloucestershire
Company based in Oxfordshire, similar to WFF,
taking on new customers and deliver in Glouces-
Ofishial Frozen Food service tershire on Tuesdays. Minimum start up order of Tel: 01295 680999,
(www.ofishial-foods.co.uk) £15. Orders can be made via phone or online. Email order@ofishial-foods.co.uk
They can only take card payment due to current
situation.
Now accepting new orders, ready meals no need
for a freezer, can provide express Delivery Bundle Tel: 0800 612 7225
Parsley Box
10 meals in 1-2 days, normal stock taking 3-5 www.parsleybox.com
days.
Fresh and healthy meal delivery. 7 Meals for £25.
Subsidies available for those who cannot pay.
Severn Vale Community E:
Kitchen hello@severnvalecommunitykitchen.co.uk
We offer our meals in Cam, Dursely, Coaley, and
Berkeley
Telephone service lets you order from your
https://www.shopforyou.co.uk/
favourite supermarket, no monthly contracts,
Shop For You pay only for the deliveries you need. Tel: 0330 088 5896
Open 8am-9pm Monday-Sunday
EXTRA DELIVERY COSTS APPLY
Vegetarian meals delivered to your door (Various Tel: 0161 257 0887
Vegetarian for Life
suppliers nationwide) . info@vegetarianforlife.org.uk
Now accepting orders from existing clients and
new customers with a flexible no contract/no
Wiltshire Farm Foods: Tel: 0800 0773100
commitment service. There is no charge for
delivery.
Age UK Gloucestershire registered Charity number: 1111773Local Organisations Providing Help and Information
Page 1 of 15
Active Gloucestershire supporting people to
maintain activity levels & keep moving despite
www.wecanmove.net
restrictions, focus on maintaining good physical
Active Gloucestershire
& mental health. Supporting groups, clubs, or-
kirstydunleavy@activegloucestershire.org
ganisation to keep going now & into the future
(funding, advice, guidance & networks).
Tel: 0800 542 1655
www.sgscol.ac.uk/study/online
Remote/online learning opportunities available
Adult Education & Online via Stroud College and Adult Education.
www.gloucestershire.gov.uk/health-and-
Learning opportunities GCC also have online courses suitable for
social-care/training-for-health-and-social-
carers/volunteers.
care-professionals/multi-agency-training/
e-learning-resources/
Local Dementia Advisor service & singing for the
brain support available via telephone.
Dementia Advisors:
Debs : Cheltenham 07889 604394
Claire: Gloucester 07912 396168
Tel: 01452 525222
Christine: Cheltenham and Gloucester
07889 604402 Alzheimer’s Society National Help Line
Alzheimer’s Society 0300 222 1122
(Gloucestershire) Debby : Forest 07795 344937
Hayley: Tewkesbury and North Cots On line peer support forum:
www.alzheimers.org.uk/talkingpoint
07715 804313
Alzheimer’s Dementia Connect Support
Jennie: South Cots 07889 604406
Line 0333 150 3456
Jess: Stroud and Berkeley Vale 07892 753386
Andy: Stroud and Berkeley Vale 07889 604399
Rachel Stephens : Support Groups:
07715 804312
FoD arts & education charity supporting people
www.artspacecinderford.org
with creative online activity including those with
Art Space Cinderford
Dementia & their carers. Has some funded pro-
info@artspacecinderford.org
jects to offer support.
Offering Free, online arts courses for those Tel: 03000 2002102
recently diagnosed with cancer, in treatment for Referrals @artlift.org
Art Lift
cancer, post cancer treatment and those with a Can self refer & art lift will seek endorse-
terminal diagnosis and not in palliative care. ment from GP/Health professional
Do not use your Blue Badge if it has expired -
please reapply as a matter of priority:
Blue Badge
https://www.gloucestershire.gov.uk/health-
Tel: 01242 532302
and-social-care/disabilities/apply-for-a-blue-
badge/.
Offering all services & support via telephone/ carers@peopleplus.co.uk
online. Encouraging informal Carers to register
with GP to be prioritized for COVID vaccinations Tel: 0300 111 9000
Carers Hub (People Plus)
& also join Carers Emergency Scheme.
Lots of online support, training & activities for Phone line Mon-Fri with extended hours
carers 8am-8pm Tuesday & Thursday
Age UK Gloucestershire registered Charity number: 1111773Local Organisations Providing Help and Information
Page 2 of 15
Charlies (Cancer Support Contact to discuss current support available for Tel: 07786 547 439
Gloucester) those living with cancer and their families. charlies2014@yahoo.co.uk
North and West Gloucestershire operating over Tel: 01452 527202/ 01594 823927
phone and online. Can help with Welfare bene- www.gloscab.org.uk
fits/Debt/Healthy Homes/Universal Credit and Universal Credit Help to Claim Service:
Citizens Advice Foodbank Vouchers. Online enquiry form from
Tel: 0800 1448 444
website. Welfare Benefits advice for those liv-
ing with cancer. Email for Healthy Homes support:
Debt advice team available via email. healthyhomes@gloscab.org.uk
Tel: 0808 800 0510/0808 800 0511
Stroud & Cotswold Districts able to help with a Monday to Friday 10am to 4pm (calls are
wide range of issues, including benefit claims, free from landlines and most mobiles).
Citizens Advice
money worries, energy issues, housing
https://www.citizensadvice-
difficulties and relationship problems.
stroudandcotswold.org.uk/stroud-cab-
email-advice.php
Independent money guidance for people on low
Tel: 01453 796050 Mon-Fri 9-5
incomes; telephone and online support across
Clean Slate LOW INCOME
Gloucestershire, can help people with a money https://www.cleanslateltd.co.uk
SUPPORT
health check, guidance on saving money, im-
glos@cleanslateltd.co.uk
proving finances & claiming benefits.
Currently operating by telephone, providing
support on a variety of issues from debt and Tel: 07738 106384
Community Wellbeing Ser-
vice bereavement, to mental health . More infor- Email: cws.grcc@nhs.net
(Cotswold District) mation on the website. Specific focus on
https://www.grcc.org.uk/individuals-and-
loneliness at present.
families/community-wellbeing-service
Community Wellbeing Ser- Accepting new referrals for anyone 16 or over
Tel: 0300 365 64 63 https://
vice (Cheltenham & living in the area. Offering telephone assess-
Tewkesbury) www.ccp.org.uk/communitywellbeing
ment, support, advice and signposting.
Tel: 01594 812447/ 01594812399
Community Wellbeing Ser- Accepting referrals and supporting via tele-
vice phone, contact for more information & details https://www.fdean.gov.uk/communities-
(FOD) of support available. health-and-leisure/community-health-and
-wellbeing/community-wellbeing-service/
Tel: 0300 131 0024
Accepting referrals and supporting via tele-
Community Wellbeing Ser-
vice (Gloucester) phone & online. Contact for more information. Email:
Home Group hgl.communitywellbeing.gloucester@nhs.
www.homegroup.org.uk
net
Community Wellbeing Ser- Communitywellbeing.stroud@nhs.ne
Accepting referrals and supporting via tele-
vice Stroud and Berkeley
Vale phone, contact for more information. Tel: 0345 863 8323 or 01453 755711
Age UK Gloucestershire registered Charity number: 1111773Local Organisations Providing Help and Information
Page 3 of 15
Registered Charity providing affordable
Counselling Service - GCS counselling (via telephone/video link at pre- Tel: 01453 766310
(Gloucestershire) sent). Some free sessions for sexual abuse https://gloscounselling.org.uk/about-gcs/
victims.
Creative Sustainability
Phone befriending & Pen Pals scheme also sup- Tel: 01453 798363
(Re Connect Befriending)
porting wildlife art & bike project schemes
online & Supporting local community groups anna@cscic.org
with money management.
Active Living at Home Service for older/ Tel: 01594 823414
vulnerable people who can be visited at home
Crossroads – Forest of (or via technology) by Crossroads staff to en-
Tel: 01452 910899
Dean courage safe activity while unable to leave
home. Also offering Active Living Group support
for carers. Email: admin@crossroadsglos.org.uk
Community Based Housing Support. Supporting
CCP (Community Housing Email:- Graham.Croly@ccp.org.uk
clients as much as possible & still taking refer-
Support) rals. Tel: 07593446874
Helpdesk - 0300 3652002
Also offering online Mindfulness Sessions via
Zoom – https://www.ccp.org.uk/gloucestershire-
Contact James: James.Baker@CCP.org.uk for community-based-support
more info.
Cruse Gloucestershire has restricted its service Tel: 01242 252518 (10am and 12.30pm
to previous clients & offering support by tele- weekdays & answerphone)
phone.
Cruse Bereavement Online info: https://www.cruse.org.uk/get-help/ National helpline 0808 8081677
coronavirus-dealing-bereavement-and-grief (Weekdays - 9.30am - 5pm, late nights to
8pm on Tues, Weds & Thurs). Very busy
currently
HIV & Sexual Health service Gloucestershire
offering telephone & online support during naomi@eddystone.org.uk
Eddystone Trust COVID-19. Free HIV Home Testing kits:
www.eddystone.org.uk
http://bit.ly/3qz6gPR
Forest Sensory services
Providing telephone support for sight/sensory Tel: 01594 827711
(FOD Area)
Impaired. Tel: 07566 796968
Offering support to volunteers and volunteer
FVAF Forest Voluntary groups in FOD with access to free wireless card Email: FINANCE@FVAF.ORG.UK
Action Forum readers to assist with safe shopping for the vul- For more information
nerable/isolating.
Office & Community Centre closed- Info on
GDA
website www.gda.org.uk/coronavirus-update
(Glos Deaf Association)
Tel: 07875 610860 or 07749 508692
Offering interpreter services for those who are
having to deal with other agencies/employers.
Age UK Gloucestershire registered Charity number: 1111773Local Organisations Providing Help and Information
Page 4 of 15
Taking Referrals Via their Website (Please note
GDASS have issued specific guidelines to support Tel: 01452 726 570
with this issue at this time). Boots & some other
GDASS (Domestic Abuse) local pharmacies have signed up to be Safe Spac- support@gdass.org.uk
es; those at risk of DA can access in store consul-
tation rooms for confidential guidance to sup- www.GDASS.org.uk
port agencies.
Tel: 0300 4216440
https://
www.gloscommunitydental.nhs.uk/
Gloucestershire
information on support available from Commu-
Community DENTAL
nity Dental Services. https://
Service
www.gloscommunitydental.nhs.uk/wp-
content/uploads/Advice-for-Managing-
Dental-Problems-at-Home-pdf.pdf
Offer a variety of support to anyone living in the
Forest of Dean who have a life limiting illness,
carers of those with life limiting illness and to
those who have been bereaved through any
cause of death. Currently able to offer Emotional Tel: 01594 811910 Monday to Friday 9am
Great Oaks Dean Forest & Bereavement support via telephone & online to 5pm.
Hospice platforms, carer’s support via online fortnightly
meetings, Social Worker support including advo- or clerical@great-oaks.org.uk
cacy, accessing services e.g. housing & benefits
advice, referrals for care packages & equipment,
information & signposting to other community
services.
Guideposts Information & Support Service (GIS) www.guideposts.org.uk/advice-service
Emotional support, information & signposting
Guideposts service. Aiming to help people feel more Tel:0800 048 7035
supported, less isolated, and in better control of
their wellbeing. E:Gis@guideposts.org.uk
Macmillan & Oncology Unit team available to
help people living with or affected by cancer and Tel: 01452 527202
who may need advice. Support with benefit ap-
Healthy Homes Scheme
plications, appeals, grants to support extra costs, Email healthy.homes@gloscab.org.uk or
debt issues, or energy problems. Offering tele- Email Rich.bennett@gloscab.org.uk.
phone advice at this time.
Operating remotely but still taking referrals for Tel: 0800 122 3788 (Alex Bluett)
Healthy life styles
free support with weight loss, stopping smoking,
Gloucestershire
getting active etc. www.hlsglos.org
Independent health and social care champion.
Exists to ensure local people are at the heart of
Tel: 01452 504989 or 0800 6525193
Healthwatch care. Please contact and share experiences of
info@healthwatchgloucestershire.co.uk
accessing all NHS Services within
Gloucestershire.
Supporting via telephone – accepting new refer- Tel: 0345 863 8323
Independence Trust
rals. Also offer Community Advice, Links & Men-
(Community Wellbeing Email: info@independencetrust.co.uk
Service Stroud area) tal Health Support Service (CALMHS) County-
wide. gloucesterhub@independencetrust.co.uk
Age UK Gloucestershire registered Charity number: 1111773Local Organisations Providing Help and Information
Page 5 of 15
Providing information and advice via Telephone/
Tel: 01242 221170
Email but with reduced opening hours.
Info@insight-glos.org.uk
RNIB also offering online & telephone support,
Insight Gloucestershire
have produced a guide on supporting people
(Sight loss) Extended opening hours 8am-8pm &
with sight loss during COVID-19. Priority shop-
Saturday 9-5pm
ping delivery slots now available to blind & par-
RNIB Helpline 0303 123 9999
tially sighted who contact RNIB Helpline.
helpline@rnib.org.uk
The ITSA office team working remotely,
accepting enquiries - offering online/phone
support to help any charities in Gloucestershire Tel: 01242 228800
IT Schools For Africa
who need help setting up remote working so contact@itschoolsafrica.org
they can continue to communicate with staff and
their beneficiaries.
Support available to LGBT+ community across
LGBT+ Partnership Gloucestershire. Contact via email or Website www.lgbtchelt.co.uk/contact-us.
(Gloucestershire) form, can also support partner organisations set hello@lgbtchelt.co.uk.
up online technology for meetings etc.
Offering Collection Service: select & reserve
books online, pick up books at the door.
All national newspapers available online, useful if https://www.gloucestershire.gov.uk/
you are isolating or avoiding the shops. libraries/covid-recovery-reopening-and-
Library Service eBooks, eAudiobooks and eMagazines are also service-availability/
still available. Staff can talk you through any
problems.
Feel free to ring local branch, or use the Ask Us
Service.
Listening Post (Counselling Listening Post Counselling Service remains open To register for counselling support call:
Services Ltd) at this time and continues to offer an affordable
01452 383820 (For Gloucester and Chel-
donation based counselling service to anyone
over the age of 18; via telephone or video link. tenham) 01453 750123 (For Stroud).
Tel: 01453 886868
Free telephone /online advice and support to Web address - https://
adults across Gloucestershire who are caring for www.longfield.org.uk/hospice-services/
a loved one or family member, living with a life-
information-for-families-and-carers/
Longfield Hospice limiting illness.
Gloucester & Cotswold Offering telephone counselling, Tai Chi & well-
being, workshops on benefits, food & nutrition, Email: day.services@longfield.org.uk
areas.
dementia etc.
New Carers regular online support group started
27/1/21—contact for more info.
Age UK Gloucestershire registered Charity number: 1111773Local Organisations Providing Help and Information
Page 6 of 15
Cancer patient/carer support, advice and en-
T. 0300 422 8880/T. 0300 421 6586
quiries: Macmillan Hub GRH
Cancer specific Health and Wellbeing support Freephone 0808 800 4040 available Mon-
(including diet and exercise), information and
day to Friday 9am to 5pm
Macmillan Cancer Support advice: Macmillan Next Steps Team
National patient support and advice: https://www.cancerresearchuk.org/about-
Confidential Specialist Nurse Helpline cancer/cancer-in-general/coronavirus-and-
Patient information about cancer and Covid-19
cancer
based on latest national guidance.
Maggies is able to support anyone affected by
cancer. Providing practical information, includ- Call: 01242 250611
ing benefits advice and emotional support over
Maggies Cancer Support
the phone, via email and video links. Also 9am – 5pm Monday-Friday
(Cheltenham)
running some web based groups and starting to
see some people face to face with pre-booked E-mail: Cheltenham@maggies.org
appointments.
Managing Memory Together Information and
Education Service is part of Gloucestershire’s
specialist memory assessment and community Call: 0800 694 8800
dementia team. We offer information and ad-
Managing Memory vice to people worried about memory, people
9am - 5pm Monday-Friday
Together with dementia and carers of people with de-
mentia. We can also link people into clinical
services. Jan 2021 currently able to offer online Email: managingmemory@ghc.nhs.uk
sessions for carers of people with dementia -
contact for dates.
General Enquires 0800 716 146/Support
Able to support anyone with a terminal illness, Line 0800 090 2309
including dementia, Parkinson’s, MS etc.
Marie Curie
Helpline for carers to ask anything about death/ Website: https://www.mariecurie.org.uk/?
dying/bereavement support etc. mscl-
kid=f5ccb6de2c5c1f3650bfe83ef72d13d6
Supporting those self-isolating with a stoma Tel: 0800 626388
Medilink – Stay Connected and/or continence conditions. Providing volun-
support service teer telephone friendship and support. Do not https://www.saltsmedilink.co.uk/stay-
have to be a customer – more info on website. connected-support-service
QWELL Free online chat counselling support for
www.qwell.io
adults with qualified counsellors available from
Mental Health Support
www.qwell.io
Let’s Talk 0800 073 2200
Or on the phone Via Let’s Talk.
Tel: 01684 861150
Later Life community mental health team avail- 9am-5pm Mon- Fri at other times contact
Mental Health Support
able on telephone.
Crisis Team : 08001690398
Alexandra House Wellbeing support—face to alexwellbeing@sgmind.org.uk
MIND (Gloucestershire
face suspended but still accepting referrals for www.sgmind.org.uk
Mental Health Support)
Telephone Wellbeing Support. Tel: 01452 245338
Mindsong (Music therapy Operating and taking new referrals for sessions
www.mindsong.org.uk
for those with dementia) over Zoom/ Skype/weekly phone calls.
Age UK Gloucestershire registered Charity number: 1111773Local Organisations Providing Help and Information
Page 7 of 15
Information and advice for older drivers during
www.olderdriversforum.com/
Older Drivers Forum COVID lockdown, including car care, getting back
gloucestershire
on the road and deciding to stop driving.
Information & support to people living with Tel: 0808 800 0303
Parkinsons and their family and friends. Contact
Parkinson’s UK via free and confidential Helpline. Email: Hello@parkinsons.org.uk
Website: www.parkinsons.org.uk
POhWER (Advocacy IMCA’s working remotely – contact for further Tel: 0300 003 1162
Service) info. glosadvocacy@pohwer.net
https://www.postoffice.co.uk/post-office-
Home parcel collection service payout
https://www.onepostoffice.co.uk/secure/latest-
Post Office
news/general-news/royal-mail-new-home-
collection-service/
Contact the Cheltenham Branch of the
RAFA (Royal Air Force Asso- Supporting RAF veterans and serving personal
RAFA on 01242 529522
ciation) struggling due to COVID-19 crisis.
or rafacheltenham@gmail.com.
Phone befriending & Pen Pals scheme also sup-
Tel: 01453 798363
Re Connect Befriending porting wildlife art & bike project schemes online
anna@cscic.org
(Creative Sustainability) & Supporting local community groups with mon-
coryn@cscic.org
ey management.
Tel: 01452 425060
Registration (Births, Registrations of deaths/still births taking place https://www.gloucestershire.gov.uk/
Deaths, Marriages) over the telephone rather than face to face. births-marriages-deaths-and-civil-
partnerships/
Providing telephone “Call Companions” in place Tel: 0800 716543
Re Engage (Formerly Con- of weekly Tea Parties for older people (No lower
info@reengage.org.uk
tact the Elderly) Age limit now) will receive a 30-minute phone
call 2-4 times per month from a volunteer. https://www.reengage.org.uk/refer/
Helpline is the direct line to the support, advice,
and products you need to face the future with
RNIB Tel: Helpline on 0303 123 9999
confidence. If you or someone you know has an
eye condition, our sight loss advisers can help.
Local Information, advice and support for forces Tel: 07918 562 841 Nicola Wallace
veterans and service community & family mem-
Royal British Legion bers—Including homelessness, financial issues, or 0333 011 4405
Drug/alcohol dependency, marriage/relationship
breakdowns. NWallace@britishlegion.org.uk
AUK South Gloucestershire offering very limited
South Gloucestershire https://beta.southglos.gov.uk/get-help-
service – enquiries should be directed toward
Council and-support-in-your-area/
South Glos. Council for local support.
Age UK Gloucestershire registered Charity number: 1111773Local Organisations Providing Help and Information
Page 8 of 15
Gloucestershire Branch: 01452 520255
SSAFA, the Armed Forces Charity exists to help
SSAFA (Soldiers, Sailors,
with the welfare, health and support services
Airman’s, Families Associa- Support can also be found through Forces-
for the UK military's serving personnel, veter-
tion) line, a free and confidential helpline: 0800
ans and their families.
731 4880 (mon-fri 9-17.30).
www.streetlink.org.uk
Support to help homeless access accommoda-
Street link (Gloucestershire
tion community/health support – P3 provide
Homeless support) Tel: 0300 500 0914
local support.
Providing telephone/online support to stroke
survivors and their carers. Possible “Life After Tel:: 0303 3033 100
Stroke Grants available”. Local online stroke
Stroke Association Email: helpline@stroke.org.uk
support groups started; contact Kay Bunyan
Kay.Bunyan@stroke.org.uk 07717275817 for Textphone: 18001 0303 3033 100
joining instructions
www.sunflowerssuicidesuport.org.uk
Suicide bereavement support and suicide pre-
Sunflower Suicide Support Facebook/Twitter/Instagram:
vention training – online & telephone support
Gloucestershire @GlosSunflowers
at present.
Tel: 07542 527888
Tel: 07975 974455
Suicide Crisis 24 hour telephone support for those in
Gloucestershire Gloucestershire experiencing suicidal thoughts.
contact@suicidecrisis.co.uk
Tel: 0345 120 3779 Monday to Friday, 9am
Charity supporting Self-Employed & older Peo-
TAX AID/Tax Help for Older to 5pm
ple with Tax issues can help with new govt.
People
schemes & tax return queries.
Email: taxvol@taxvol.org.uk
Telephone & web chat support available to all
18+ living in Gloucestershire. (Commissioned by Tel: 01452-307201 or
Treasure seekers (Mental CCG). www.kftseekers.org.uk
Health support line).
To register for counselling support call 01452
6pm-11pm 7 days a week.
383820 (For Gloucester and Cheltenham) and
01453 750123 (For Stroud).
https://www.carryongardening.org.uk/
Carry on Gardening presents Thrive's experi- Tel: 0118 988 5688.
Thrive ence and expertise in gardening with a disabil-
ity, which has been gathered over 30 years of
Carry on Gardening (advice not volunteer gardeners)
helping disabled people to start or continue
gardening.
Support with benefit calculations and grant Tel: 0808 802 2000 Mon-Fri, 8am-6:30 pm
Turn 2 Us
searches online – now extended opening hours. Saturday, 9 am -1 pm.
Age UK Gloucestershire registered Charity number: 1111773Local Organisations Providing Help and Information
Page 9 of 15
Free energy advice over the telephone, helping
anyone in Gloucestershire with general energy
advice, tariff switching, insulation, boilers, fuel Tel: 0800 500 3076 (Mon- Fri 9am-5pm)
debt etc. There are various local and national
Warm & Well (Severn Wye E: warmandwell@severnwye.org.uk
grant schemes available. Call to speak to a
Energy)
friendly advisor. Fuel Vouchers available to https://www.severnwye.org.uk/about/
those on Pre-payment meters who are privacy-notice.html
struggling to pay bills. The voucher value is £28
for a single resident or £49 for a family.
WE Care & Repair – Handy- Handy Person scheme continuing to operate
Tel: 0300 323 0700
person across county.
Social Enterprise based in Dursley offering free Tel: 07889 512644
online fitness & mindfulness classes during info@worldjungle.org.uk
World Jungle
lockdown including yoga, Pilates & seated activ- https://www.worldjungle.org.uk/online-
ity sessions. classes
Gloucestershire wide online community info https://www.yourcircle.org.uk/
Your Circle
resource. Information/Covid19-Community
An inclusive online directory and forum., it's the
place to find social events, clubs, groups or www.yourewelcomeglos.org
You’re Welcome
places to visit. You can also get ideas on how to
Gloucestershire
find support to access the things you want to Hello@Yourewelcomeglos.org
do.
Age UK Gloucestershire registered Charity number: 1111773Local Organisations Providing Help and Information
Page 10 of 15
EQUIPMENT & AIDS
Tel: 01452 690250
Ableworld Mobility & Stairlifts Gloucester
www.ableworld.co.uk
Still open and have stock full range of
Ableworld
incontinence pants/pads & other equipment
offering free delivery within Gloucester.
Happy to take telephone orders, payment can Team leader- Caroline (01452) 529999
Assured mobility be taken on delivery. (Free delivery & VAT Open 10-3pm Can Arrange Delivery
Exemptions). No minimum spend.
Life Link Responder Service – Now able to ac- Tel: 01452 833133
Life Link cept new clients and offer full responder service Email: info@lifelink.uk.com
with appropriate PPE. Web: www.lifelink.uk.com
Continuing to accept referrals for equipment
but prioritising hospital discharge/admission Tel: 01452 426868
Telecare avoidance and maintenance. Now offering https://forms.gloucestershire.gov.uk/
Doorstep Delivery & self-install options with AdultSocialCareEnquiry
telephone support. Refer via Adult Help Desk.
TRANSPORT
Tel: 0345 680 5029
Countywide Community Connexions - Community Transport
Email: info@communityconnexions.org.uk
Dial-a-cab £5 journey to and from your nearest
supermarket - 01242 242424.
Tel: 01242 242424
£5 journeys to supermarkets & to pick up
Can pick up shopping ordered to super-
deliveries for those in self isolation/vulnerable
markets and bring it to you (Tesco, Colletts
Cheltenham https://www.facebook.com/
Drive & Asda, Hatherley Lane). let them
DialaCabTaxisCheltenham/photos/
know which store, the order number,
pb.240579719393747.-
collection time and delivery address
2207520000../2853599101425116/?
type=3&theater
Driving Miss Daisy can help with prescription &
Driving Miss Daisy Tel: 0333 014 6211
food collection.
For Hospital Transport contact E-Zec medical
Hospital Transport Tel: 01278 726968
transport who will check eligibility
BANKS Telephone support for their clients over 70
Lines open from 8am to 6pm, 7 days a
Bank of Scotland 0800 0859179
week.
Lines open from 8am to 6pm, 7 days a
Halifax 0800 0859137
week.
Lines open from 8am to 6pm, 7 days a
Lloyds Bank 0800 056 0045
week.
Lines open from 8am to 8pm, 7 days a
NatWest 0800 051 4176
week.
Royal Bank of Scotland
0800 051 4177 Lines open 8am to 8pm, 7 days a week.
Age UK Gloucestershire registered Charity number: 1111773Local Organisations Providing Help and Information
Page 11 of 15
CARE SERVICES Please Note: Age UK Gloucestershire are not
recommending these services
Now able to accept new residents on a short or
long-term basis – visits and trial stays of 4 Tel: 07710 818721 Nikki Browning
weeks managed within COVID 19 restrictions,
Abbeyfield Gloucestershire
PPE etc. High quality independent living for or visit www.abbeyfield.com/
older people includes all meals, accommodation gloucestershire
and all services. Cheltenham & Cirencester.
A nationwide Live-in care provider has carers Tel: 01603 764 567
currently available to provide Home from www.ablecommunitycare.com
Able Community Care
Hospital or Respite Care on a 24-hour Live-in,
care at home basis.
Continuing to provide services in the home.
Befriending now only available over the phone. Tel: 01594 823414
Crossroads Care (FOD)
See also Crossroads (FOD) Active Living Service - Email: admin@crossroadsglos.org.uk
above.
Crossroads Care (Central & Continuing to provide their services in the
01452 302542 Option 1
East Glos.) home.
Cleaning service “Done and Dusted” are
Done & Dusted Cleaning enquir-
providing cleaning services at this time. (Self-
Service ies@doneanddustedcheltenham.co.uk
funded).
Karl Turner
Able to providing almost all services to clients 9am - 5pm Monday - Friday.
with PPE and social distancing measures in Tel: 01452 447024
place. i.e. Companionship, shopping assistance,
Gloucester Befriending household tasks etc. Not offering trips out with Email: info@glosbefriending.co.uk
clients in the car (although can do walking trips
out). Of course this is all subject to current Gov- Services priced at £18 per hour, with a
ernment restrictions. small mileage charge dependent on loca-
tion.
Resuming support visits with appropriate pre-
Home Bods (Help & Com- Tel: 07871 226444
cautions/PPE etc. – contact for details of service
panionship) Gloucester Email: janie@homebods.co.uk
offer and prices.
Taking new referrals and will help wherever
Home Instead Senior Care
they can. (Cheltenham/Cotswolds). Tel: 01242 513203 24hrs x 7 days
Small enough to care, big enough to cope Tel: 01452 310314
Nightingale’s Care
(Home Care). E: enquiries@nightingalecare.co.uk
Beth Rowlands Podiatry -Fully qualified ex NHS
offering full podiatry service – nail cutting etc. Tel: 07592 466963
Podiatry
Has full PPE. Home visits in Cheltenham and bethrowlandspodiatry@hotmail.com
Gloucester.
Home help, hoarding, companionship, transport
and meal prep. Advice, Consultancy and Inde- Tel: 07487 620269
People First
pendent Social Work https://peoplefirstuk.co.uk/
Chelt/Glos/Stroud, FOD and Tewkesbury.
Tel: 07462 708232 or 07462 709160
Your Way Home Help Support with shopping, cleaning, laundry,
yourwayhomehelp@outlook.com
Agency appointments etc.
Age UK Gloucestershire registered Charity number: 1111773You can also read
