Customer Care Focus Spring Offers 2020 - Cornthwaite Group

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Customer Care Focus Spring Offers 2020 - Cornthwaite Group
Spring
                           Offers
                            2020

Customer Care Focus
www.cornthwaitegroup.com
Customer Care Focus Spring Offers 2020 - Cornthwaite Group
WELCOME                                                                                             DEPOT NEWS
    Since our last Customer Care Booklet and           as well as introduce to you, Will Anderson
    at the time of print I’m pleased to announce       who joined us during harvest last year,
    that our doors at our Dumfries depot are           Will has been carrying out training of our
                                                                                                        NANTWICH DEPOT
    now open and we look forward to seeing and         systems at Kendal. See their introductions
    supporting you all. At Nantwich we are just        below….                                          At the time of print we are now in the final process of erecting the signage on the building
    completing the finishing touches. More about       Finally I invite you to read through this        and completing the landscaping, we are looking forward to our open day scheduled for
    Nantwich and Dumfries will follow later in this    booklet which again is packed with aftersales    March 28th when we look forward to showing our completed re-development which
    booklet.                                           support and fixed cost services. If there are    amongst other things has the extended sales yard and showroom. Keep up to date with
    We constantly strive to add to our team            any bespoke prices you require please do         shows, events & offers through our Social Media platforms. In our workshops at this time we
    and bring on board the right calibre of            not hesitate to give the aftersales teams a      are carrying out Pre Delivery Inspections to the new tractors and harvesting machines that
    people. Since the last booklet I am pleased        call or email offers@                            are pre-sold as well as carrying out expert check on harvesting machinery and groundcare
    to welcome new members to our team to              cornthwaitegroup.com                             products to ensure a smooth operation when they begin their 2020 season. It’s not too late
    support you, we have added strength at                                                              to book your machine for a winter checkover / pre-season check and take advantage of our
    every level in our organisation and I would        Thank you.                                       best out of season discounts.
    also like to take this opportunity to introduce
    Kevin Lesser, who joins us from John Deere,        Stuart
      MEET THE TEAM
    “Born and raised on a farm, I started working      “I would like to introduce myself, I have been
    for John Deere in 2007 at their Sub Saharan        dedicated to the industry for my whole career
    African head office in South Africa and            serving my time in a range of different roles.
    regional offices in Kenya and Ghana. Starting      Over the last few years I have worked in the
    as an Area Manager Product Support then            USA, maintaining and operating John Deere        DUMFRIES DEPOT
    moving onto being a Product Support                forage harvesting equipment. More recently
    Specialist for Precision Ag. This then gave        I worked as a product support engineer for
                                                                                                        With our Dumfries Depot now open, we really are beginning to see plenty of stock arrive
    me the opportunity to develop into being a         a large manufacturer based in South West
                                                                                                        for display. Feel free to come along and see for yourself anything from tractors, gators,
    Product Line Manager and later taking on the       Scotland.
    role of Branch Tactical Marketing Manager.                                                          harvesting equipment, horticultural, Stihl, Kramer and Ktwo products. Like Nantwich, the
                                                       Day to day I will be based in the Dumfries       workshop is busy preparing new & used machinery. As well as again carrying out pre-
    For the past 3 years I served as Branch            service office and like the rest of the team,
    Marketing Communications Manager for the                                                            season check on harvesting and horticultural products both in the workshop and on farm.
                                                       I am new to the company and we are all
    Sub Saharan Africa region. I am honoured           looking forward to helping the business grow     We look forward to seeing you all at our open day on 4th April. Keep an eye on our Social
    to join Cornthwaite Group and value the            in the area and supporting our customers.        Media for event dates. Thank you again for you patience whilst we have been building this
    opportunity to use and apply my experience                                                          depot, please do come along we would be happy to show you around.
    and knowledge gained to date. I joined             I am committed to ensuring all your
    Cornthwaite Group because of their dedication      aftersales, service and repair needs are
    and focused in offering first class services and   taken care of. I look forward to meeting all
    support. I look forward to engaging with you       of our current customers and inviting new
                          to understand your needs                          customers into the depot
                          and to shape our business                         as now our Dumfries Depot
                          and services solutions to                         is open.”
                          meet those needs.”                                Will Anderson
                          Kevin Lesser                                      Service Manager, Dumfries
                          Group Business
                          Development Manager
2   www.cornthwaitegroup.com                                                                                                                                           www.cornthwaitegroup.com        3
Customer Care Focus Spring Offers 2020 - Cornthwaite Group
AIR CON SERVICE                                                                                   BALER/MOWER

    MAKE SURE YOU STAY COOL THIS SUMMER!
    A cool operator is a more alert and focused driver. This summer make sure your air
    conditioning system is working to its full potential with a Cornthwaite service package.
    Our team of fully trained John Deere technicians fully service and clean your system to
    eliminate harmful bacteria and odours so you’ll stay fresh and cool all day long!              BALER SERVICE & INSPECTIONS                  Our baler services all include:
                                                                                                                                                • Check Over
    Our service package includes:                                                                  Expert checks are a multi point inspection   • All Guards checked
                                                                                                   of your baler including all drive system,    • Gear Boxed Oil Replaced
    • Testing system pressures
                                                                         HALF PRICE                bearings, chains, wearing parts, gears,      • Greased
    • Draining, cleaning and recharging of the refrigerant                                         belts and electrical system.
                                                                                                                                                • Multi Lube Filled
    • Leakage test including installation of leak detection dye          TRACTOR                   .                                            • Shear Bolts replaced
    • Cab air intake and circulation filters including fitting of     AIR CON SERVICE                        SERVICE PRICES...                  • Belts Checked (Where applicable)
      new filters if required* (filters charged additionally)       WHEN BOOKED WITH A                                                          • Netting System Checked
                                                                      MAJOR SERVICE                     Conv.       Fixed        Variable
    • Condenser and evaporator checks and all major                                                                                               (Where applicable)
                                                                        Book before                    Square       Round         Round
      system connections.                                              31st May 2020                                                            • Run up & Tested
                                                                                                        £299         £299          £339
    • Pump drive belt check

       Prices start from £125 contact us now to book your Air-Con service Package
                                                                                                   MOWER SERVICE & INSPECTION
                                                                                                   Our mower service includes:                            SERVICE PRICES...
                                                                                                   • Check Over                                     Front         Rear        Butterfly
                                                                                                   • All Guards checked
                                                                                                                                                    Mower        Mower         Mower

    WIN
                                                                                                   • All Oils Replaced
                                                                                                                                                     £199         £229          £399
                                A TRACTOR                                      PRIZE               • Blade Replacement inc new bolts & nuts

                                EXPERT CHECK                                   DRAW
    We will put your machine through our extensive point by
    point technical check by our certified technicians who will
    complete a comprehensive overview of your machine’s status and needs.
    We will then provide you with the findings of the inspection…….

    Go to our website to enter, before 30th April 2020
    www.cornthwaitegroup.com/competition
4   www.cornthwaitegroup.com                                                                   5   www.cornthwaitegroup.com                                   www.cornthwaitegroup.com
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Customer Care Focus Spring Offers 2020 - Cornthwaite Group
SPFH                                                                                             COMBINE
                                                                                                                                       YOU NEED YOUR COMBINE TO BE READY
                                                                                                      DON’T DELAY!                     TO PERFORM NO MATTER WHAT !

                 SPRING                                                         AIR CON                     AIR CON                                                              SPRING
                 OFFER                                                          SYSTEM                      SYSTEM                                                               OFFER
                                                                                 SERVICES                    SERVICES
           FREE DRIVERS KIT                                                     FROM £249                   FROM £249                                                      FREE DRIVERS KIT
         (Overalls, Jacket & Cap)                                             inc regas, filter           inc regas, filter                                              (Overalls, Jacket & Cap)
           WITH EVERY SPFH                                                     replacement                 replacement                                                        WITH EVERY
            EXPERT CHECK                                                                                                                                                    EXPERT CHECK
             Booked before                                                                                                                                                   Booked before
            31st March 2020                          Let us keep an eye on                                                                                                  31st March 2020
                                                     things for you!!
                                                                                                     Book some more uptime for next year today and get your
    Cutterhead Knives: Why ours last longer • Sandblasted surface ensures precise                    combine ready to deliver your best season yet! Time is
                                                       clamping forces.                              running out harvest is fast approaching be ready to reap what        Combine
    The cutterhead plays a critical role in forage                                                   you have sown. Book a PRE SEASON check on your combine
    harvester performance. Which is why it’s so      • Induction-hardened cutting zone stays sharp                                                                      Expert Check
                                                       longer.                                       and let out team of experienced, factory trained engineers
    important to choose knives that fit, perform                                                     check your combine over and make it harvest ready.                       £329
    and last. John Deere Cutterhead Knives are       • Tough body minimises breakage risk.
    made for that – manufactured specifically for    • Extended knife body supports retraction on
    your John Deere Forage Harvester.                  object impact.                                                         COMBINE FIXED INTERIM SERVICING
                                                     • Trademark identifies the genuine John Deere
                                                       Knife.                                            1075            W540              T560           Straw Chopper Knife Replacement
    Our forager specialists can have
    you ready for the grass                                                                               £549            £699             £750                          £499
                                                             SPFH EXPERT CHECK
    season, contact your
                                                         7000 Series            8000 Series
    local service                                                                                    Replacing auger fingers –                                          Replacing belts – when??
    department                                                £329                   £329            when??                                                             When you see visible cracks
    today!!                                                                                          Broken, bent or excessively                                        appear on a belt or when
                                                                                                     worn auger fingers should be                                       it starts to make unusual
                                                                                                     replaced.                                                          noises.
                                                                                                     Replacing chains – when??
                                                                                                                                                HELPFUL
                                                                                                                                                                        Replacing cutting parts –
                                                                                                     Replacing chains in time is                  TIPS                  when and why??
                                                                                                     critical. Typical fatigue modes
                                                                                                                                                                        Watch your platform cutting
                                                                                                     are broken inner plates,
                                                                                                                                                                        parts for signs of wear or
                                                                                                     sheared pins because of
                                                                                                                                                                        damage and replace them
        SPFH                                                                                         broken inner plates or fatigue
                                                                                                                                          Replacing chopper knives      to ensure that you are
     Fixed Cost                                                                                      fractures.
                                                                                                                                          – why??                       cutting the crop instead of
     Servicing                                                                                       Replacing rasp bars –                Broken, damaged or worn       ineffectively ripping it. You’ll
    8000 Series                                                                                      when??                               out chopper knives can        get better ground speed,
                                                                                                     When the profile on a rasp           cause lower cutting quality   save fuel, and increase the
     500 Hour                                                                                        bar is below 6 mm in the             and higher fuel and power     lifetime of your drive belt.
       £699                                                                                          maximum position.                    consumption.
6   www.cornthwaitegroup.com                                                                                                                                            www.cornthwaitegroup.com
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Customer Care Focus Spring Offers 2020 - Cornthwaite Group
FIXED COST SERVICE 7/8R                                                    FIXED COST SERVICE 6M/6R

                                                                                                                                                 Tractor
                                                                                                                                               Expert Check
                                                                                                                                                     £138
                      SPRING
                      OFFER                                                                                    FIXED COST SERVICING
               FREE DYNO TEST WITH                                                                     500Hr              750Hr             1000Hr            1500Hr
               ANY SERVICE CARRIED
                  OUT IN DEPOT                                                       6M Sm              £459               N/A               £499               £899
                    Book before                                                     6M Med               N/A               £479               N/A               £999
                  30th April 2020
                                                                                     6M Lrg              N/A               £479               N/A               £999
                               FIXED COST SERVICING                                  6R Sm              £459               N/A               £539               £995
                                                                                     6R Med              N/A               £485               N/A               £999
                                 500Hr      1000Hr       1500Hr
                                                                                     6R Lrg              N/A               £485               N/A              £1099
                   7R             £569       £599           £1,399
                   8R             £729       £699         £1,499                Please note these prices are model specific to AutoQuad, please contact your local after-
                                                                                sales department or email offers@cornthwaitegroup.com for other prices.

                                                                                What’s included in a           Change:                         What’s included in a
                                                                                500/750hr Service?             • Fuel filter                   1500hr Service?
        ALL-IN
                                                                                                               • Engine oil and engine
       PACKAGE                                                                  • Carry out routine                                            In addition to all of the
                               CAB UPGRADE OPTIONS                                                               oil filter
                                                                                  function & safety checks     • Engine - Filter on            points the 750hr service:
                                          SELECT      PREMIUM        ULTIMATE   • Rectify any diagnostic         crankcase vent                • Cab air filters
                                                                                  trouble codes                • Engine air cleaner -          • Front 4WD axle – Axle
            Leather Steering Wheel           3          3               3
                                                                                • Lubricate all grease           Primary filter                  housing, oil
          Universal Mounting Bracket         3          3               3         points                       • Hydraulic &                   • Transmission/Hydraulic
            Sunshade - Rear or Side                     3               3                                        Transmission oil filters        system – Replace oil and
                                                                                                               • Front 4WD with brakes,          clean intake screens
                     Fridge                                             3
                                                                                                                 hub oil
                                            £249       £409            £969

    Email offers@cornthwaitegroup.com                                                                          No matter how old your John Deere, you demand top
    for the Cab Upgrade Option info.                                                                           performance and reliability. We can help you with the
                                                                                                               correct specification of oil & parts to look after your John
                                                                                                               Deere engine. And since engine oil makes up less than
                                                                                ACCEPT NO                      12% of the cost of maintenance it makes sense to always
                                                                                IMITATIONS –                   use genuine John Deere oil. Our John Deere factory
                                                                                                               certified technicians will maintain your machine and make
                                                                                DON’T RISK IT!                 sure everything is working efficiently.
                                                                                By asking Cornthwaite Group to look after your machine you are also ensuring your
                                                                                warranty is upheld. Why not check out our Maintenance Plans on Page 13!
8   www.cornthwaitegroup.com                                                                                                                   www.cornthwaitegroup.com       9
Customer Care Focus Spring Offers 2020 - Cornthwaite Group
FIXED COST SERVICE 6000 SERIES & 5M/5R                                         FIXED SERVICE GATOR

         SPRING                                                                                                                                                   ALL-IN
         OFFER                                                                         Expert                                                                    GATOR
                                                                                       Check                                                                    PACKAGES
     FREE DRIVERS KIT
     WITH ANY MAJOR                                                                      £59
         SERVICE
       Book before
      30th April 2020                                                                             GATOR FIXED COST SERVICING & REPAIRS
                                                                                                             Major                      Front           Rear
                                                                                                Interim
                                                                                                           Service + Drive Belt         Brake           Brake    Handbrake
                                                                                                Service
                                                                                                           Drive Belt                   Pads            Pads
          6000 10/20/30 SERIES                                                    XUV855D        £209         £399            £149      £149            £139        £419
         FIXED COST SERVICING                                                     XUV865M        £189         £399            £169      £129            £129        £319
                   500Hr      1500Hr
       6410         £349       £899       Tractor Expert
                                              Check                               What’s included in a Gator Service?
       6420         £369       £929
                                                £138                              Interim Service                                Major Service
       6430         £369       £929
       6910         £359       £959                                               Change:                                        (Interim Service+) :
                                                                                  • Engine oil and filter                        • Replace drive belt
       6920         £389       £949                                               • Fuel filter                                  Change:
       7530         £399       £959                                               • Air filter                                   • Transmission oil
                                                                                  Check:                                         • Axle oil
                                                                                  • HVAC filter - if equipped
                                                                                  • Air cleaner dust unloading valve
                                                               SPRING             • HVAC dust unloading valve - if equipped
                                                               OFFER              • Belt condition
                                                         FREE DRIVERS KIT         • Compressor idler bearing - if equipped
                                                       (Overalls, Jacket & Cap)   • Toe-in
                                                         WITH ANY MAJOR           • Brake pad wear
                                                              SERVICE             • Park brake oil level
                                                            Book before
                                                           30th April 2020        • Tighten wheel bolts to correct torque
                                                                                  • Clean spark arrestor if equipped
                                                                                  • Tighten all hardware
                                   5M/5R FIXED COST SERVICING                     • Clean radiator
                                                                                  • Clean primary and secondary clutch
                                        500Hr          1000Hr       1500Hr
                                                                                  • Alternator belt
                              5M         £370           £675          £370        • Battery. Clean if necessary
                              5R         £339           £519          £840        • Cargo box lanyards

10 www.cornthwaitegroup.com
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Customer Care Focus Spring Offers 2020 - Cornthwaite Group
EXTENDED WARRANTY                                                                                MAINTENANCE PLANS
  Protect your investment with one of our extended warranty packages. We
  understand the need for you to manage costs and taking out extended warranty
  helps you to budget for these costs.                                                               At Cornthwaite Group we can offer a variety of maintenance plans
                                                                                                     for your JD and farming equipment
  POWERGARD PROTECTION                               There are two levels:
                                                     PowerGard Protection covers
                                                                                                     John Deere Maintenance Plan                       Kramer Maintenance Plans
                   PowerGard Protection is a
                   contract to cover the cost        • Engine • Transmission • Frame                 Efficiency and predictable costs are key to       Like for all of your John Deere servicing
                   of repairs after the regular      PowerGard Protection Plus covers the            running a successful farming business.            needs we have designed our own
                   warranty on your John             following additional components                 John Deere maintenance plans are a                maintenance plan for all your Kramer
  Deere machine, for protection plus, it must be     • Engine auxiliaries • Electrical components    straight forward solution to all of your          agricultural and industrial servicing needs.
  bought with a PowerGard Maintenance plan           • Steering and brakes • Hydraulics              JD equipment servicing requirements,              Again by taking the machine specification,
  and needs to be taken out any time prior to        • Operator’s station                            designed to help you budget your total cost       maintenance plan start date & hours,
  delivery or within 28 days after delivery.                                                         of ownership. It is a tailored solution to keep   expected annual use and last service, our
                                                                                                     your machine running at peak performance          team can very swiftly offer you a price for
     Example: 6155R a/q 1+1 upto 1499hr protection plus inc. servicing            £1.82p/hr          and control your operating cost.                  all your machines servicing.
                                                                                                     Within moments we can work out a                  In taking out a maintenance plan with us
  GREENSHIELD PROTECTION                           Warranty coverage is however available            bespoke maintenance plan for all of               not only are you budgeting for costs and
                                                   for tractors and machines up to 7 year old        your new and used JD equipment.                   keeping your machine in the best possible
                     We can offer GreenShield                                                        Simply entering the specification of your         condition, but you will be future proofing
                     Protection for your John      on existing or newly acquired John Deere
                                                   Tractors, Combines, Gators, SPFH, Balers and      equipment, anticipated annual hours and           any possible parts and labour increase
                     Deere used machinery.                                                           the length of term required to service.           as well as taking advantage of the best
                     This plan allows you to       Trailed Sprayers.
                                                                                                     Our service teams look forward to offering        parts and service discounts that are
  manage your exposure to risk by providing        GreenShield Power covers: Engine unit,                                                              applied to all our maintenance plans.
                                                                                                     you a free no obligation quote
  coverage against failure and protect the         Emission controlled exhaust system including
  machine’s major components, therefore            sensors, Fuel system, Transmission system,
  limiting downtime and cost. We offer a           Driveline system & Hydrostatic transmission      Our very own FarmGuard Agreements
  Greenshield product that will cater for most     control system
                                                                                                    For years many customers have benefited from our very own Cornthwaite Group
  of your tractors and machinery within 2          GreenShield Plus covers the following            “FarmGuard” informal service agreements, these agreements are tailored specifically to you.
  years and 2000 hours.                            additional components: Hydraulic systems &
                                                                                                    These agreements are designed to allow you to benefit :-
                                                   Electronic components.
                                                                                                    • Can apply to all of your        • Be rewarded with our         • Try to prevent any
     Example: To put 1000hours / 12 month warranty on a used 865M                                     farm machinery                    best discounts on parts        further / larger repairs
                                                                                  £1.45p/hr
                          gator inc servicing                                                       • Have control of                   and labour                     in the season and thus
                                                                                                      maintenance costs               • Keep your machinery            prevent downtime
                       Kramer customers can        wheel loaders and telehandlers. Security 24      • Take advantage of fixed           in the best possible
                       also take advantage         / Security 36: With the warranty extendable        cost servicing                    condition
  of packages we offer for warranty extension      to 24 or even 36 months, our customers
  which can cover your Kramer products up          can increase their worry free period. Please     We will listen to your servicing needs and then tailor various solutions and provide you with no
  to 60 months and 6000 hours. These are           contact your service office who can offer you    obligation quotes. These agreements are not only designed for your John Deere tractors, but
  available on your wheel loaders, telescopic      various plans to suit your requirements.         also your handlers, feeders, foragers, combines, trailers, tillage and hay making equipment and
                                                                                                                           any other mounted or trailed machinery, of any age.
        Example: Kt357 24month/2000 hr Service Plan & Powerline                                                Our service departments look forward to you contacting them to discuss
                                                                                  £2.69p/hr
                         24 extended warranty                                                          all of our servicing packages or alternatively email offers@cornthwaitegroup.com and
                                                                                                                                      we will be glad to contact you.
12 www.cornthwaitegroup.com                                                                                                                                           www.cornthwaitegroup.com 13
Customer Care Focus Spring Offers 2020 - Cornthwaite Group
STIHL                                                                              GROUNDCARE
                          SPRI

                             NG
                     BE
                      R
                          EAD

                            Y                                                                                                                SPRING OFFER
      CHAINSAW
        CHAIN                                                                                                                           FREE BATTERY SMART
      SHARPEN                                                                THESE                                                      CHARGER WITH EVERY
                                                                                                                                       RIDE ON MOWER SERVICE
          ONLY                                                              SERVICE                                                    Book before 30th April 2020
       £13.50                                                                PRICES
                                                                            INC. VAT
                                 FIXED COST SERVICING
     Stihl Blowers                                                             £59
     Stihl Chainsaws                                                           £59                           FIXED COST SERVICING
     Stihl Hedgecutters                                                        £59     Petrol Walk Behind Mower                                            £69.00
     Stihl Strimmers (2-Mix)                                                   £59
                                                                                       Petrol Self Propelled Mower                THESE                    £79.00
     Stihl Strimmers (4-Mix)                                                   £69                                               SERVICE
                                                                                       X100 Series Ride On Mower                                          £188.00
     Stihl Chainsaw incl sharpen                                               £69                                                PRICES
                                                                                       X300 Series Ride On Mower                 INC. VAT                 £188.00
     Stihl Hedgecutters incl sharpen                                           £79
                                                                                       X500 Series Ride On Mower                                   From £188.00
                                                                                       X700 & X900 Series Diesel Ride On Mower                     From £239.00
                                                                                       425 Z-Turn Ride On Mower                                    From £198.00
                                                                                       997 Z-Turn Ride On Mower                                    From £249.00
      GET A
     SECOND
     BATTERY
    HALF PRICE                                                                                                                                         ING IN

                                                                                                                                                 SPR

                                                                                                                                                             TO
                                                                                                                                                     with these
                                                                                                                                                      amazing
                                                                                                                                                       prices
                                                                                                                                                    UM

                                                                                                                                                             R
                                                                                                                                                          ME
                  LITHIUM-ION COMPACT             LITHIUM-ION PRO cordless

                                                                                                                                                  S
                 cordless power battery for         power battery for large
                  medium sized and larger          gardens and professional
                          gardens                        applications

            Visit one of our showrooms to see the range of Stihl equipment available
                             or email offers@cornthwaitegroup.com
           Remember we can service/repair many other brands of equipment too!
14 www.cornthwaitegroup.com                                                                                                                 www.cornthwaitegroup.com
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Customer Care Focus Spring Offers 2020 - Cornthwaite Group
AG SUPPORT                                                                                    AG SUPPORT

                                www.MyJohnDeere.com                                                                                FUEL GUARANTEE

    John Deere has built the industry leading digital ecosystem, Operations Center brings
     together machines and documentation data into one portal. With features including
   Machine Analyzer, Land Management, AutoTrac Online, Field Ananlyzer, and Crop Planner.

   Data Sharing between multiple manufactures is now possible with Operations Centre from 2020

                                                                                                 John Deere Fuel Guarantee, applicable to all 6R, 7R, and 8R wheeled tractors.

                                                                                                                CONTACT
                                                                                                               YOUR SALES
                                                                                                             REPRESENTATIVE
                                                                                                                FOR MORE
                                                                                                                 DETAILS

  JDLink dashboard gives you access to machine telematic data, from individual machine usage
   and settings to fluid consumption and engine load. Geofence and time curfews can also be
    set to alert of machine use outside these parameters. Machine requires JDLink hardware.

                                                                                                                            AMS COMPONENTS PIN CODE
        Plan, Run, and Manage your operation with MyJohnDeere and
                            Operations Center
    Your MyJohnDeere account is an essential      For any help and assistance with this
    element to unlock the full potential          and any other MyJohnDeere account
    of JDLink enabled machines through            queries, or to set up an account then
    dealer provided Connected Support             please contact:
    tools, along with your own machine and        Andree Cunningham on 01704 822343
    documentation management.                     email: andree.cunningham@
    To allow these features your                  cornthwaitegroup.com
    MyJohnDeere account requires the              Create your account at
    correct access and consent settings to be     www.MyJohnDeere.com and follow the             Security PIN code lock feature is available on all SF6000 receivers and Gen4 portable displays
    enabled.                                      instructions.                                  (4240 & 4640).
                                                  Download the MyOperations app for IOS
                                                  & Android from the relevant app store.         Please contact us for more details and to enable this feature.
                                                                                                 Software update may be required.
16 www.cornthwaitegroup.com                                                                                                                                       www.cornthwaitegroup.com 17
Customer Care Focus Spring Offers 2020 - Cornthwaite Group
AG SUPPORT                                                                               AG SUPPORT

                                      AUTOTRAC
                                                                                                                        JOHN DEERE MOBILE RTK
  John Deere AutoTrac automated steering, available for non AutoTrac ready John Deere                   John Deere Mobile RTK              receiver or the machines own JDLink
  and most machines from other manufacturers.                                                           uses the John Deere Mobile         terminal to receive the John Deere Mobile
                                                                                                        RTK network and the John           RTK Signal. This system provides RTK
                                                                                                        Deere Mobile RTK differential      accuracy without the need for a clear line
                                                                                                        correction signal to obtain        of sight between receiver and base station
                                                                                                        real-time kinematic (RTK)          associated with radio based RTK signals.
                                                                                            repeatable accuracy of +/- 2.5cm.
                                                                                                                                           Producers who farm in areas with difficult
                                                                                            The John Deere Mobile RTK network of           terrain (trees, mountains and hills) now
                                                                                            base stations spread throughout the            have an option for receiving RTK accuracy,
                                                                                            country, cellular towers, and a central        and without the extra costs of their own
                                                                                            server are used to calculate and provide       base station. With John Deere Mobile
                                                                                            the correction signal which is sent from a     RTK the machine can seamlessly roam
                                                                                            central server via 3G/4G cellular connection   anywhere with un-interrupted access to
                                                                                            to the StarFire receiver using either a John   the RTK correction signal.
                                                                                            Deere RTK modem fitted to the StarFire

                                                                                                                                                         A      Cellular tower
                                                                                                                                                         B      Machine 1
                                                                                                                                                         C      M-RTK base station
                                                                                                                                                         D      Central server
                                                                                                                                                         E      M-RTK base station
                                                                                                                                                         F      M-RTK base station
                                                                                                                                                         G      Machine 2
                                                                                                                                                         H      Cellular tower
  Please contact for more details regarding the fitment of John Deere AutoTrac to your
  equipment.                                                                                The following components are required          Modems:
  Machines with factory integrated automated steering components/auto steer ready can       to complete a John Deere Mobile RTK            • JDLink MTG gateway (machine mounted)
  use John Deere guidance displays and receivers whilst original factory components carry   system:                                           with JDLink subscription.
  out the automatic steering of the machine.                                                Receivers:                                     • John Deere Mobile RTK modem (receiver
  Machines with no factory integrated steering components can use John Deere AutoTrac       • StarFire 6000 with SF3 ready and RTK            mounted).
  by way of AutoTrac Universal, the ATU 300 powered steering wheel sits in place of the       ready activations.                           Mobile RTK subscription:
  original to provide automated steering.                                                   • StarFire 3000 with SF2 ready and RTK         • John Deere Mobile RTK subscription.
  John Deere yield mapping is also possible with most combines from other manufacturers.      ready activations.

                                                                                            Please contact regarding any queries or individual pricing on an M-RTK system.

18 www.cornthwaitegroup.com                                                                                                                               www.cornthwaitegroup.com 19
SPRAYER TESTING                                                                             KRAMER
                                                                        SPRING
                                                                        OFFER
                                                                        FIXED COST                                                                                        SPRING
                                                                          TESTING                                                                                         OFFER
                                                                        STARTS AT
                                                                            £180                                                                                      BOOM WEAR PAD
  NSTS SPRAYER CERTIFICATION                                                                                                                                           ADJUSTMENT
                                                                                                                                                                           £299
  At Cornthwaite Group we have certified         • Reduce costs- Improve accuracy of
  technicians who can carry out your               pesticide application , reduce costs of     Boom Wear Pad Adjustment
  National Sprayer Testing Scheme (NSTS)           chemical from worn nozzles and reduce
  tests and sprayer repairs on all makes and       breakdowns.                                 Telehandler boom “wear” pads will over time wear as the boom moves, therefore they
                                                                                               require measuring and adjustment to keep them in the best operating condition keeping
  models of spraying equipment either on
                                                 • Be fully compliant – Having your            the boom operation smooth and preventing unnecessary strain on the boom itself, also
  farm or in one of our depots. NSTS tested                                                    prolonging the life of hydraulic pipes within the boom. Our service team will measure adjust
                                                   sprayer NSTS tested satisfies many
  sprayers are a requirement of UK Crop                                                        and shim if necessary, to the correct manufacturers specifications and lubricate the boom.
                                                   supermarket traceability demands
  Assurance Schemes and supermarket
  protocols. Here are just a few of the many     • Be environmentally friendly – Make a
  benefits to having your sprayers tested:         positive contribution to safeguarding our                                   FIXED COST SERVICING
                                                   countryside
  • Be safe – Ensure your sprayer                                                                 KL25.5E fixed price                KL30.5 fixed price          KT356 fixed price
    equipment and agrochemicals are being                                                        servicing up to 1499hr            servicing up to 2999hr      servicing up to 2999hr
    used in a manner that is safe.
                                                                                                          £0.61p/h                        £1.15p/h                      £1.54p/h
                                                                          SPRING
                                                                          OFFER

  FERTILISER SPREADERS
                                                                        FERTILISER
                                                                         SPREADER
                                                                                                LOLER TESTING
                                                                       HEALTH CHECK
  As with all farm equipment it is very                                     £119
                                                                                                Customer Testimonial
  important to keep your investment well
                                                                                                “As a busy working farm we understand the need for safe working practice and reduction
  maintained as this will help protect your
                                                                                                of risk through proper assessment, planning and execution. We are more than happy to
  investment in the field. A machine that can    • Full lubrication of all grease points and    partner with Cornthwaite and their professional team of inspectors whenever our LOLER
  be badly maintained and underestimated           shafts – To prevent damage caused by         testing is due. As an independent body, Cornthwaite supply thorough and professional
  is your spreader. A machine that is well         seizing of shafts and bearings               engineers. Cornthwaite accords comfort and assurance and our Partnership has no hesitation
  looked after and used correctly can make                                                      in recommending their services”
                                                 Our Aftersales Deptartments can help
  massive savings in cost of product spread
                                                 with the connectivity of your new or used      Rachel Willis - J.H.Willis & Son
  and better yield capabilities.
                                                 machine connecting through ISOBUS to the
                                                                                                                                                                           SPRING
  Things we look at in your spreader:            GreenStar terminal giving section control                                                                                 OFFER
                                                 for up to 16 sections.
  • Spreader disks - Smooth rotation from                                                                                                                              LOLER TESTING
    the gear box whilst checking bearings        This is all done to help you save money                                                                                 STARTING
    and erosion                                  with the application of product by having                                                                               FROM £120
                                                 a more effective spread pattern. In turn
  • Vanes – If the vanes are corroded, they
                                                 helping you gain better crop yield. Which
    may not match the spread pattern you
                                                 means ……..
    are setting for, causing striping and poor
    spread quality                               MORE MONEY IN YOUR HAND
20 www.cornthwaitegroup.com                                                                                                                                    www.cornthwaitegroup.com 21
CORNTHWAITE GROUP PARTS TEAM                                                                    OIL & LUBRICANTS

                                                                                                                IMITATION
                                                                                                             NO          S

                                                                                                        PT
                                                                                                    ACCE
                                                                                                                                                                          SPRING

                                                                                                                             S
                                                                                                                          RT
  MEET THE PARTS TEAM FOCUS                                                                                                A                                              OFFER
                                                                                                          GEN
                                                                                                                UINE J   DP
  “I started in the parts department in           and welcome any enquiries they may have.                                                                          BUY A 200L BARREL
  August 1992 after previously completing         We offer a dedicated out of hours service to                                                                         & GET A FREE
  a three year machinery technician course        help keep the wheels turning!                                                                                         CG JACKET
  at Winmarleigh college. Whilst in my role,                                                                                                                         Expires 31st March
  in order to expand my knowledge on the          As well as ensuring we offer our customers
  brand I have attended numerous John Deere       the best possible parts solutions, other day     DON’T RISK IT!! -                                                        2020
                                                  to day duties involve, helping to mentor
  training courses and learning opportunities
                                                  the team, carrying out all aspects of parts      Why is Plus-50 II better than other oils?
  on other manufacturers courses over the
  years. I have also benefitted from working      documentation in terms of ordering, returns,
                                                  stocking. Carrying out regular stock control,    Compared to other oils, Plus-50 II has greater thermal stability, a lower rate of viscosity
  together with the team, both old and new,                                                        thickening, provides better soot control, and better wear protection. Its anti-oxidation
  who have helped me gain a wide knowledge        reviewing stock levels and always looking at
                                                  new lines as customer demands change. We         properties allow the oil to work effectively at high temperatures, helping to keep engine
  of different parts systems.                                                                      parts cool and clean.
                                                  also liaise with suppliers regularly and carry
  We deal with customers both locally and         out general house keeping                        Plus-50 II is a premium, heavy-duty engine oil that provides ultimate protection, while
  across the world and whether it be a nut &      duties both in the store                         lowering maintenance costs with drain intervals of up to 750 hours**.
  bolt or a complete drive system, we can help    and showrooms.”
  deliver the best service possible. A big part
  of our work is also to support alongside the
  service departments to provide the optimum      Paul Tattersall                                  PARTS CATALOGUE 2020
  experience for our customers. Each and          Bispham Green,
  every day we strive to help all our customers   Ormskirk                                         The John Deere Parts Catalogue is published every year, if you have not received a
                                                                                                   copy please contact your local depot.
                                                                                                   Packed with useful information on a whole range of John Deere products and
  John Deere’s Committed Parts Service                                                             accessories, for Tractors, SPFH, Combines, Balers, Gators and Groundcare. Included
                                                                                                   in the Parts catalogue is an offer for March and April which can be redeemed in any
  How we’ll keep you moving                       different parts. The majority of dealer
                                                                                                   Cornthwaite Depot.
                                                  over-night orders for UK and Ireland dealers
  European Parts Distribution Centre              are supplied from here. John Deere have
  John Deere’s European Distribution Centre       invested heavily to prevent any impact on
  is the size of 12 football pitches. This is     deliveries as a result of Brexit. Increasing
  where John Deere stock more than 300,000        the inventory held in the UK warehouse in
  different parts – everything from a knife       Nottinghamshire by over £1m.
  bolt to a 10.7 m combine auger. The best bit:                                                        PARTS OFFER                                                     ADBLUE OFFER
  things move fast. The advanced logistics
  and packaging systems can ship a next-day                                                            FREE JOHN DEERE                                                    HALF PRICE
  delivery order a mere 2 hours after it came                                                         SOFT SHELL JACKET                                                  BARREL PUMP
  in. In peak season, parts can be ordered up                                                          WITH EVERY £500                                                  WITH EVERY 200L
  to 7pm for next day delivery.                                                                          SPENT ON OIL                                                      BARREL OF
  John Deere’s UK operations in Langar,                                                                    & FILTERS                                                        ADBLUE
  Nottinghamshire holds more than 40,000
22 www.cornthwaitegroup.com                                                                                                                                        www.cornthwaitegroup.com 23
FILTERS                                                                                         JACK PYKE
                                                                                                   We are proud to now be stockists of Jack Pyke Clothing,
                IMITATION                                                                          we have a comprehensive range in stock at each depot
             NO          S
        PT
    ACCE

                                                                                                                      Ashcombe Jacket          Ladies Countryman
                                                                                                                         £70.83 +VAT              Fleece Gilets
                                                                                                                                                   £24.99 +VAT
                             S
                          RT

                           A
         GEN
                UINE J   DP

   DON’T RISK IT!! -
   Did you know that genuine John Deere hydraulic filters feature a special
   heavy-duty design with metal end caps, and a filter element sealed to the end                                                                                Mens Countryman
   plate? It guarantees you more performance and better protection for your
                                                                                                                                                             Fleece Gilets £24.99 +VAT
   hydraulic system.
  John Deere Fuel                     John Deere Oil                  John Deere Air                     Countryman Mens & Ladies Shirts              Junior Countryman Fleece Gilets
  Filters                             Filters                         Filters                                     £20.83 +VAT                                       £20 No VAT
  Benefits:                           Benefits:                       Benefits:
  • Tight pleats and evenly           • Even pleats and               • Even pleats and more
    spaced media ensure
    high capacity to trap
                                        media spacing ensure
                                        consistent filtration and
                                                                        actual filtration media
                                                                        ensure high efficiency
                                                                                                    BUCKLER BOOTS
    water and dust particles            better performance              and longer service
    before they enter the fuel        • Spiral and crimped centre       intervals
    system                              tube adds strength to         • Proper air flow ensures
  • Coated filter media                 prevent the filter media        minimum flow restriction
    actively repels water and           from collapsing                 while capturing more
    prevents it from soaking          • Rubber gaskets create           contaminants than
    through into the fuel               a tighter seal than the         leading competitive air
  • Tight seal between the              plastic gaskets found on        filters                    Non Safety Buck Boot        Safety Lace Trainer      BuckShot (Waterproof)
    casing and the media                inferior filters              • A tight seal keeps                £55 +VAT               £56.60 No VAT                 £75.50 No VAT
    prevents unfiltered fuel                                            contaminants from
    from entering the engine                                            bypassing the filter

                               6000 SERIES FILTER COMPARISONS
                                                 Genuine JD         Vapormatic         Granit
      AL220527            6R Cab Air Filter        £32.97             £37.35           £75.09       B1150SM Safety         B301SM Safety           Safety Lace/           Safety Dealer
      RE551507               6R Fuel Filter        £41.73             £47.66           £78.80         Dealer Boot            Lace Boot             Zipper Boot                Boot
      RE522878                 30 Series           £27.64             £29.33           £31.00        £72.50 No VAT         £78.95 No VAT          £87.95 No VAT           £52.50 No VAT

24 www.cornthwaitegroup.com                                                                                                                                       www.cornthwaitegroup.com 25
VAPORMATIC                                                                                   NET, TWINE & BALE WRAP

                                                                                               Tama UAT specialize in giving total Crop Packaging Solutions and is focused on meeting
                                                                                               the specific needs of the customer. Tama UAT are leading manufacturers of Twine, Netwrap
                                                                                               & Stretchwrap with the main baling machinery manufacturers. Tama UAT have had highly
                                                                                               successful 7-year collaboration with John Deere which led up to the introduction of the
   Cornthwaite Group are always thinking of       Please enquire at any of our depots about    CoverEdgeTM baler and net system.
   your requirements for now and the future.      the Vapormatic all makes solution
   If you require parts for older or newer John
                                                  Parts suitable for:                                                                 TWINE
   Deere or other make tractors, we can fulfil
   your requirements with our dedicated,          Case IH-Caterpillar-Claas-David Brown-                                              Manufactured to the highest specifications with 100% virgin
   experienced parts team who have the            Deutz-Fendt-Fiat-Ford New Holland-JCB-                                              polymers, the John Deere XtraTwine product range covers all
   knowledge and expertees to help you! This      John Deere-Kubota-Lamborghini-Landini-                                              twine types. From the lightest to the heaviest, there is a twine to
   backed with a dedicated service team we        Leyland Marshall-Manitou-Matbro-Massey                                              suit your needs. The John Deere Big Bale Twine range is designed
   can also fit them too.                         Ferguson-McCormick-Merlo-Renault-Same-                                              to help you save time and money. Our complete range of Big Bale
                                                  Sanderson-Valtra Valmet-Volvo-Zetor                                                 Twine is aligned to suit your particular requirements, from forage
   We are committed to the Vapormatic range
   of all makes tractor parts and accessories.                                                                                        crops to dry cereal crops in places of varying conditions.
   Vapormatic offer over 30,000 parts and
   offer an industry leading 12 months part
   and labour warranty when fitted by us.                                                                                                                                                     PLEASE
                                                                                                                                                                                             CONTACT
                                                                                                                                                                                           YOUR LOCAL
                                                                                                                                                                                            DEPOT FOR
                                  Focus Product                                                                                                                                            COMPETITIVE
                             CAB CAM SYSTEM VLC5070                                                                                                                                           PROCES
                                                                                               NET WRAP                                                            STRETCH FILM
                                                                                               John Deere CoverEdge Net Wrap an exclusive                          John Deere Xtrafilm Stretchwrap
                                                                                               product available only through John                                 guarantees maximum performance in the
                                                                                               Deere Dealers. John Deere CoverEdge™                                challenging environment of quality bale
                                                                                               Technology enables the net to go over the                           wrapping with 5-layer, co-extruded film,
                                                                                               edge of the bale producing good bales and                           produced from 100% virgin polymers, for
                                                                                               full protection. Elimination of ’shoulders’                         the greatest strength when bale wrapping.
                                                                                               means better shaped bales, better weather
                                                                                               protection, easier handling and better silage
                                                                                               production due to the elimination of air
  When you need extra visibility around           IP69 rated: CCD Colour with Audio, 28        pockets inside the bale. The elastic edge
  the farm or field, the versatile VLC5070        Infrared Illuminators Allow up to 32         threads snap right back into place, securing
  all weather CabCAM Camera Observation           feet(10m) of Visibility in the Dark, Image
                                                                                               the crop and giving good protection. Extranet
  System can give you the edge.                   Mirroring Function, Features 7” Colour TFT
                                                  LCD Monitor: Embedded Control Box for        in 3800m & 4500m rolls, featuring Edge to
  Three colour camera capability, improved        Direct Power Input for Cameras, AV2 Video    Edge™ technology is a breakthrough created
  night visibility with its 28 infrared           Input for DVD/ VCR, AV1 and AV3 Video        by Tama, which enables the net to maintain
  illuminators and built to withstand Off-        Input to Hook up to 3 Cameras.               its width when feeding onto the bale, so
  Road conditions.                                                                             covering the entire width of the bale.
  Full range of CabCam Systems available, wired or wireless, additional cameras and
                                                                                               Terms and conditions: All prices are correct at time of print. All prices incl labour & parts (where applicable) exc VAT and for
  accessories
                                                                                               work carried out in one of our depots. On farm price available on request. Fixed cost prices valid until 31st March 2020.

26 www.cornthwaitegroup.com                                                                                                                                                               www.cornthwaitegroup.com 27
Aftersales Contact Details
      Cheshire                    South & West              North Lancashire
       Depot                       Lancashire               & South Cumbria
                                     Depot                       Depot
   01270 624141                   01704 822343                01539 756367
Service Manager/Foreman            Service Manager              Service Manager
        Ed Walker                   Andy Dobson                 Jason Wrennall
     Parts Manager               Service Administrator       Service Administrator
      Tony Hinks                     Julie Sutton                 Julie Winn
     AgSupport                      Parts Manager                Parts Manager
     Matt Walker                     Tony Hinks                   John Melling
                                     AgSupport                    AgSupport
                                   Geoff Whiteside              Tim Hodkinson

         North Cumbria                               Dumfries & Galloway
             Depot                                         Depot
          01228 586816                                  01387 214242
           Service Manager                               Service Manager
           Jason Wrennall                                 Will Anderson
         Service Administrator                           Parts Manager
              Julie Winn                                  John Melling
            Parts Manager                                  AgSupport
             John Melling                                 Craig Erskine
             AgSupport
            Craig Erskine

   For any bespoke aftersales requirement you may have or for any further
 information relating to offers in this booklet please don’t hesitate to contact
  your local aftersales department or email: offers@cornthwaitegroup.com

                     www.cornthwaitegroup.com
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