David Rogers*, Park, Jung-sub**5 - A Study on the Development of Logistics and Supply Chain Professionals in Australia

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David Rogers*, Park, Jung-sub**5 - A Study on the Development of Logistics and Supply Chain Professionals in Australia
물류학회지 제28권 제6호, 2018년 12월
KOREA LOGISTICS REVIEW, Vol.28, No.6(December 2018), pp.135-145
http://dx.doi.org/10.17825/klr.2018.28.6.135

        A Study on the Development of Logistics and
          Supply Chain Professionals in Australia

                                                  David Rogers*, Park, Jung-sub**5)

          The importance of logistics is increasing worldwide. With the development of the logistics industry, the number of students and
       workers has increased. Due to the increase in world trade volume and the increase in logistics demand, many people are engaged
       in logistics, and the logistics industry is growing steadily.
          This paper deals with the current and future manpower securing the development of Australian logistics industry. From the
       macroeconomic backgrounds of the economy, labor and trade associated with the Australian logistics industry, we have identified
       the supply chain perception and future employment prospects for the logistics industry and have studied the capabilities and skills
       required in supply chain management in response.
          According to the data on the favorability of logistics, it is seen that students do not think that they are sexy compared to other
       jobs, and career advisors also see trucks and warehouses. The reasons are low Wages and poor industrial image, increased aging
       population, time and cost of acquiring qualifications and competition in organizations.
          However, as the industry develops, it is expected to increase the number of skilled manpower related to logistics. We have
       studied what kind of skills, knowledge and abilities are needed. This paper deals with the development of Australian logistics and
       supply chain Professionals.

    Key words: Image of supply chain, Australia logistics workers skill, SCM education, Logistics Professionals

Ⅰ. Introduction                                                                development of information and communication technology (ICT), the
                                                                               easing of trade barriers between countries and the expansion of
                                                                               trade liberalization, The global supply chain management (GSCM)
  Korea's logistics industry has been recognized as a derivative               capability is becoming more important in order to enhance
industry or a supporting industry in the past as a retailer or a               competitiveness of companies and countries.
manufacturing company. However, in recent years, the global value                Under this background, logistics is an important industry and
chain (GVC: Global Value Chain) With increasing value-added                    future prospects are good business, and many people think that it is
logistics such as transshipment, assembly, and processing, the growth          attractive to work. All technologies newly introduced at the time of
of competitive logistics companies and the ability to supply logistics         the introduction of the 4th Industrial Revolution are technologies
services are becoming more important. In addition, the global                  that contribute to the development of logistics that can be applied
logistics environment has also increased due to the increase in the            and applied to logistics. As shown in the competition between
efficiency of logistics information management due to the

 * First Author, Chairman, APLF& Insync Supply Chain Management Pty Ltd, rogers.dj@bigpond.com
** Corresponding Author, Honorary Chairman, Korea Logistics Research Association, js3312@chol.com

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Amazon and Wal-Mart, its core is the logistics centered on last mile                Sun et al.(2011) along with previous researches on the training
   Logistics is, of course, the foundation of industry and growth                process of existing logistics manpower, will provide a more
industry, and many students were recognized as important industries              systematic logistics training program for small and medium-sized
to study and research. However, not all of them knew the                         logistics companies through empirical studies on the current state of
difficulties of people engaged in delivery, warehouse, transportation,           education and the needs of logistics manpower.
and so on.                                                                          In a rapidly changing environment of logistics, it is safe to say
   The present research question emerged from the question: “In                  that the competitiveness of logistics firms depends on the ability of
Australia, the supply chain image is not sexy, but what should focus             human resources to establish optimal logistics strategy and to
on education and training in logistics professionals?” For this study,           suggest improvement alternatives.
We looked at the image of logistics in Korea or other countries in                  Woo et al(2017) surveyed logistics companies in China, Japan and
Asia. This study placed the development of Australian logistics and              South Korea, which have been closely linked to the progress of
supply chain Professionals at this article center.                               globalization and has a growing international exchange needs,
   In this paper, I would like to examine the perception of logistics            including human, material and services, to survey the image of logistics
and SCM in Australia, its cause and future countermeasures.                      and recruitment conditions of new recruits. As a result, China has
                                                                                 shown that the logistics industry was popular in terms of high income
                                                                                 earning as an emerging industry and is more likely to emphasize
                                                                                 individual ability such as excellent grades and creativity. In Japan,
Ⅱ. Literature Review
                                                                                 logistics is recognized as a 3D industry, but the people who work in
                                                                                 Japan have high self-esteem and low turnover rates. Also, in Japan,
   In order to cultivate professional manpower in any field, the                 it is thought to be focused on communication, manners and etiquette
necessity, the fields, methods to be cultivated should be reviewed.              rather than requiring logistical expertise for new recruits. Korea has
Since this paper is about the national logistics manpower                        the highest level of competitiveness among the three countries of
development, it is difficult to review the previous studies because it           Northeast Asian, with expertise in trade and logistics, and the ability
includes the division for a wide range of logistics manpower. This               to speak highly of foreign language proficiency skills. In the future,
paper started with recognition or preference for logistics, we                   it is judged that the company will seek to better understand the
reviewed previous studies on logistics images by country.                        advantages of students in terms of salary levels, welfare benefits,
   In Korea, prior research on logistics awareness, professional                 settlements and childcare environments, and detailed explanations of
manpower, and training courses has proceeded as follows, but it                  the advantages of 3D industries. Another, Woo's(2017) study conducted
seems that Australia has begun research on this field.                           a survey for university students in South Korea, China, and Japan, the
   The evaluation of logistics professionals is studied by Koo(2005) in          three Asian nations of close relationship in economics. Investigating
a general logistics company that provides logistics service in Korea.            differences in their perceptions on logistics based on different
The evaluation of the logistics organization's personnel expertise, job          curricula on logistics and examined measures in fostering global
performance ability, the differences between the foreign firms and               logistics specialist in university.
domestic firms are compared and analyzed.                                           The paper on the training of logistics manpower is as follows.
   Kang(2017) presented CPS, AI have been developed in the fourth                   Oh Hyun – kyun(2013) suggested the present status of port
Industrial Revolution and such as Logistics techniques can give rise             logistics manpower development in Korea and the policy of port
to revolution in Logistics Process and traditional Logistics Job will be         logistics manpower training abroad, and suggested the direction and
substituted to AI system. We should prepare for the fourth Industrial            plan of what kind of contents and method should be trained port
Revolution for Development of Logistics Industry in Korea through                logistics manpower through questionnaire.
Logistics Education in University. effective Logistics Education in                 Song(2003) surveyed the existing education and human resource
University enables students to acquire Logistics job in the the fourth           development in the logistics area. Based on the analysed results, He
Industrial Revolution era The Purpose of this paper is to analyze the            suggested directions for improving education and human resource
factors of the fourth Industrial Revolution and present the education            development in the logistics area. He studied the logistics curriculum
directions in University for Logistics Industry.                                 of the university will be divided into the undergraduate and graduate

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courses, and the graduate school will have a systematic structure to             2) ECONOMY
provide specialized logistics education. Finally, He proposed a
curriculum framework and human resource development in the                       Global forecasts predict Australia will maintain its position as the

University.                                                                    world's 13th largest economy (in US dollar terms) in 2017. Australia's

   Lee et al(2007) has presented the problem and improvement plan              nominal GDP is estimated at US1.3 trillion and accounts for 1.7

of logistics management in China by studying the logistics                     percent of the global economy. Australia has almost tripled the
                                                                               value of its total production from two decades ago.
management education system in China.

                                                                                                    World's 13th Largest Economy

Ⅲ. General status of Australia

1. Indicators of Korea and Australia

   Korea's gross domestic product (GDP) is the world's 11th largest
in the world by 2017 with $ 1.5 trillion $ 43 billion. Australia is
ranked 13th in the world with $ 1.391 trillion. Australia's GDP per
capita is $ 56,135, ranking ninth in the world, and Korea $ 29,730,
the world's 29th. Australia ranked 14th out of 140 countries and
Korea ranked 15th in the Global Competitiveness Index (GCI), which
is published every year by the World Economic Forum (WEF).

                                                                                                  Globally Successful in Five Key Industry
2. Australia's Information

   1) How big is Australia compared to other countries

   The territory of Australia is 7,686,850㎢, with the second largest
territory next to Russia, Canada, China, the United States and Brazil,
but the population density is very low. The current population of
Australia is 25 million, using Australian dollars

                        Map of Australia

                                                                                   F=Forecast
                                                                                   CDP of the world's 188 economies:US$78.914billion
                                                                                   CDP of 20 largest economies : US$64.270billion(81.4% of world's GDP)
                                                                                   CDP of ASEAN-10 economies : US$2,754billion(3.5% of world's GDP)
                                                                                   Sources : International Monetary Fund, World Economic Outlook Database, October 2018.Australia

                                                                                 Global successful 5 key industries of Australian are resources &
                                                                               energy, agribusiness, financial services, education, tourism.
                                                                                 Australia has the capacity and capabilities to provide high-quality
                                                                               natural resources, food, education, tourism and financial services to
                                                                               the world. With large reserves of mineral and energy resources,
                                                                               Australia is a world leading producer of gold, iron ore and uranium

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and the world's second largest LNG exporter. The country is also                                                   3) WORKFORCE
ranked In the world’s top 20 for solar and wind generation.
   Australia as a global top 10 producer of major agricultural                                                     Australia's labour force is one of the most educated, multicultural

commodities. "There is high demand for its premium food and                                                    and multilingual in the world. Over 40% of Australia’s workforce

agricultural goods, particularly in Asia where Australian products are                                         holds a tertiary qualification. Australian, workers are highly skilled,

highly regarded for their safety, security and quality.                                                        thanks to an excellent education system, quality scientific research

   In financial services, Australia has one of the Asia-Pacific                                                institutions, and availability of specialized training services. With a

region's largest pool of bank assets, as well as significant wealth                                            highly ranked educational system, Australia is rated number one

management and infrastructure expertise. Australia is a highly                                                 globally for the number of overseas students in the country.

attractive destination for education and tourism. It is the worlds third                                           Almost 30 percent of Australia’s workers were born overseas.

most popular location for students and the 11th largest international                                          Around 2.1 million Australians speak an Asian language and 1.3

tourism market.                                                                                                million speak a European language in addition to English. With a

   Australia is a globally successful provider of products and                                                 ready supply of skilled workers, Australia offers easy access to a

services that are in high demand. The country is a major producer                                              smart and culturally aware workforce.

of natural resources. including significant LNG reserves that are                                                  Australia offers a highly educated workforce with the skills to

about to come into production and clean, green agricultural                                                    service a diverse range of industries. The country is ranked

commodities and premium food.                                                                                  particularly well for its overall education system, secondary and

   Australia has large liquid finance markets including the biggest                                            tertiary education enrolment rates, student mobility and ready

pool of managed fund assets in the Asia-Pacific region.                                                        availability of skilled labour and finance skills.

   It is also a leading destination for education and tourism.
                                                                                                                   4) LOCATION

                                                                                                                   Australia is well positioned as a trade and investment base for

                                                                         Workforce Skill Base Comparisons-2016

 Sources:(a)World Economic Forum, Switzland and Harvard University, Global Competitiveness Report, 2016-17(September 2016, 138 economies); (b) International Institute for Management Development, Switzerland, World
 Competitiveness Yearbook 2016(released May 2016, 61 economies): (c) The United Nations Development Programme, Human Development Report 2015(Published 14 December 2015, 188 economies);Austrade

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international companies doing business with Asia.                                                            offers strategic advantages in food production and agribusiness.
   Ten of the nation’s top 12 export markets are within the Asian
region. Australia’s trade agreements facilitate the smooth flow of                                                5) TRADE
goods, services and investments with major economies across Asia,
Europe and North America.                                                                                         (1) Australia's Top 12 Export Markets

   As a top destination for international investment, Australia's
                                                                                                                  Australia’s integration with dynamic Asian region is driving wealth
inward foreign direct investment stock continues to grow, thanks to
                                                                                                             creation and overall growth. Of the top 12 export markets in
rising contributions from Asia. Australia’s location bridges the world's
                                                                                                             2015-16. 10 were in the Asin region and all were rated above
major time zones, offering 24-hour access for organizations with
                                                                                                             investment grade. Their combined value was around A$212 billion,
round-the-clock operations. Top 5 trading partners are China, USA,
                                                                                                             making up more than two-thirds (68%) of Australia’s total goods and
Japan, South Korea, UK.
                                                                                                             services export earnings of A$312 billion in 2015-16.
   Australians geographic location bridges major time zones, allowing
companies to benefits from ‘follow-the-sun’ or ‘pass-the-book’
                                                                                                                  (2) Australia's Exports and Imports of Goods and
operations such as transaction processing in finance markets, help
                                                                                                                         Services1)2)3)
desks, customer service. IT support and other critical services.
   Australia's counter-seasonality to the northern hemisphere also                                                current price – goods on a recorded trade basis: services on a

                                                        Australia's Top 12 Goods And Services Export Markets 2015-16

 Note : Country Ceiling for Europe only reflects the UK
 Sources : Department of Foreign Affairs and Trade, Australia's trade in goods and services by top 15 partners 2015-16 (released 16 November 2016); Austrade

1) All date is on a balance of payments basis, except for goods by country which are on a recorded trade Basis.
2) May exclude selected confidential export or import commodities from partner country totals as welI as for the country groups. Refer to the DFAT
   website (dfat.gov.au/about-us/publications/trade-invest/Pages/dfat-adjustments-tc-sb5-official-trade~data.aspx〉 for more information and a list of the
   excluded commodities.
3) Includes DFAT estimate for the United States for 2015—16.

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                                                            Australia's Exports and Imports of Goods and Services

 1. All data is on a balance of payments basis, except for goods by country which are on a record trade basis.
 2. May exclude selected confidential export or import commodities from partner country totals as well as for the country groups. Refer to the DFAT website
    (dfat.gov.au/about-us/publications/trade-investment/Pages/dfat-adjustments-to-abs-official-trade-data.aspx) for more information and a list of the excluded commodities.
 3. Includes DFAT estimate for the United States for 2015-16.
 4. Services data is EU27 to August 2013. EU28 from September 2013.5. Include DFAT estimate for France from 2010-11 to 2015-16.
    Sourdes; Department of Foreign Affairs and Trade(DFAT). Data was based on DFAT STARS database, ABS catalogues 5368.0(September 2016) and 5368.055.003 and unpublished ABS data; Austrade

balance of payments basis                                                                               online survey for stakeholders, between 4 December and 16 January
                                                                                                        2018. The IRC sought feedback on the current skill shortages and
                                                                                                        the reasons for the shortages, as perceived by industry
                                                                                                        stakeholders.(AIS,2018)
Ⅳ. SUPPLY CHAIN'S IMAGE AND                                                                                 Supply Chain has an image problem as potential students do not
                                                                                                        see it as Sexy compared to other professions
        SKILLS
                                                                                                            Career advisors see it as trucks and warehouses. Universities see
                                                                                                        it as a revenue platform and only focus on technical skills.
   Professor Booi Kam, RMIT University speaks “As business                                                  Companies some see it as trucks and sheds and some see it as a
models continue to evolve in an increasingly digitised economy, a                                       value to the organization.
range of employment opportunities will open up to supply chain                                              Lack of competence in transportation and logistics industry
professionals with a suitable mix of skills.”                                                           represents the image of logistics. If the likelihood of logistics was high,
   Key points from the survey are Strategic importance of supply                                        the employees would not have been lacking. Over 80% of Employers
chain management not fully recognised.                                                                  reported skill shortages in the last 12 months The occupations reported
   Performance measures used are more operational rather than                                           as being a shortage were 1. Truck Drivers 2. Educators, Trainers and
strategic in nature. Transportation costs identified as having the                                      Assessors 3. Supervisors / Managers 4. Schedulers
highest impact on supply chains in the future. Soft skills                                                  5. Forklift Drivers.
(communication and teamwork) identified as most important.                                                  The reason for the lack is as follows.
Significant     differences        between         small      and     large      enterprise                 The employer listed the most frequent responses first and
perception of competencies and skills required future challenges.                                       identified the following reasons for the tribe:
   On behalf of the Transport and Logistics IRC, AIS conducted an                                           1. Wages / salaries that are considered too low

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A Study on the Development of Logistics and Supply Chain Professionals in Australia

  2. Unattractive occupation / poor industrial image                            Supply chain and logistics employment forecasts by occupation,
  3. Elderly population / current employee retirement                                    2016-17 to 2021-22
  4. Cost / time for qualification                                                                             2016-17   2012-22
                                                                                                                                    Change in
                                                                                                                                                Average annual
                                                                                         Occupation                                employment
  5. Competition with other organizations                                                                       (000s)    (000s)
                                                                                                                                      (000s)
                                                                                                                                                growth rate(%)

  Key points from the survey are                                                Importers Exporters and
                                                                                                                19.8      21.1        1.3           1.3%
                                                                                Wholesalers
  Strategic importance of supply chain management not fully                     Manufacturers                   21.3      22.2        0.9           0.9%
                                                                                Production Managers             60.1      67.1        7.1           2.2%
recognised. Performance measures used are more operational rather
                                                                                Supply Distribution Managers    41.1      48.2        6.8           3.1%
than strategic in nature. Transportation costs identified as having             General Manager(Transport,
                                                                                Postal and Warehousing           2.1       2.2        0.1           0.8%
the highest impact on supply chains in the future.                              industry)
  Soft skills (communication and teamwork) identified as most                   Total Supply Chain and
                                                                                                                144.7     160.8       16.1          2.1%
                                                                                Logistics
important.

                                                                               2. AUSTRALIA BENEFITING FROM EDUCATION
1. Growth Potential of the Supply Chain
                                                                                  Australia’s education sector is benefiting from China’s growing
  The Australian supply chain and logistics workforce is forecast to
                                                                               middle class with Chinese student enrolments up 12% every year
see sound growth in the next five years. Aggregating the supply
                                                                               since 2002. Higher education has accounted for the lion’s share of
chain and logistics occupations identified above, Deloitte Access
                                                                               this growth, with enrolments up 10-fold over the last 16 years. Not
Economics projects the relevant workforce will grow from 145,000
                                                                               surprisingly, earnings in Australia’s private education sector have
persons in 2016-17 to 161,000 persons in 2021-22, an increase of
                                                                               risen 7% p.a. over the last decade.
around 16,000 workers at an annual average growth rate of 2.1%
                                                                                  China accounts for 30% of foreign student enrolments in
   provides a breakdown of Deloitte Access Economics’
                                                                               Australia, up from 16% in 2002. But there is significant variation by
employment forecasts for the supply chain and logistics workforce by
                                                                               state. New South Wales and Victoria have the largest absolute
the component occupations. Demand for production managers is
                                                                               Chinese student population. But the reliance on Chinese students is
expected to grow by over 7,000 people over the next five years, at
                                                                               significantly higher in South Australia, Tasmania and ACT.
an annual growth rate of 2.2%. The forecast growth rate is strongest
                                                                                   The Major Institutions in Australia that offer Supply Chain
  For supply distribution managers, where average annual growth is
                                                                               Management courses are Royal Melbourne Institute Technology,
forecast to be a robust 3.1%. The overall positive outlook for labour
                                                                                  University of Melbourne, Open Universities, Australian Institute of
market demand in these supply chain and logistics occupations is
                                                                               Business, Swinburne Institute of Technology, University of Sydney,
expected to be supported by the expanding nature of supply chain
                                                                               Curtain University, Edith Cowan University Victorian University,
functions and growing role of e-commerce.
                                                                               University of New South Wales, University of South Australia,
   Supply chain and logistics employment forecasts                     University of Wollongong.
               2016-17 to 2021-22
                                                                               3. COMPETENCIES AND SKILLS FOR SUPPLY
                                                                                    CHAIN PROFESSIONALS

                                                                                  In priority to the industry the following skills were identified the
                                                                               most important within the next three to five years. Skill categories are
                                                                                  1. Compliance 2. Health / Safety 3. Driving 4. Operational 5.
                                                                               Digital
                                                                                  The Generic listed are provided by the Australian Industry
                                                                               Standards in order of importance to the Transport and Logistics
                                                                               Industry.
                                                                                  1. Managerial / Leadership 2. Language, Literacy and Numeracy
  Source : Deloitte Access Economics(2017)

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3. Learning agility / information literacy / Intellectual autonomy and            ․ Respect for diversity, social justice principles, the environment
self management 4. Technology 5. Thinking critically / System                      and corporate governance
thinking / Solving problems 6. Customer Service / Marketing 7.                    ․ Understanding of contractual and legal / regulatory aspects of
Communication / Virtual collaboration / Social Intelligence 8. Data                the business
Analysis 9. Engineering / Mathematics / Technology / Science 10.
Environment and Sustainability 11. Financial 12. Entrepreneurial               4. SUPPLY CHAIN MANAGEMENT SPECIFIC

  Study completed on Supply Chain by Prof Amrik S Sohal in
                                                                                   REQUIREMENTS:
conjunction with the GS1 Australia, Supply Chain Logistics
                                                                                  The evolution of the supply chain is also being accelerated by
Association of Australia (SCLAA) and the Australian Food and
                                                                               consumer-driven change, where customers are increasingly moving
Grocery Council (AFGC) found the following
                                                                               away from traditional ‘bricks and mortar’ retailers. How do you develop
                                                                               skills sets of the future challenges in Supply Chain Management? Special
  1) Communication and teamwork
                                                                               requirements in supply chain management are as follows.
  ․ Ability to work effectively with individuals and groups/teams -
    cross culturally, intra and inter organisationally Ability to
                                                                                  1) Knowledge of Supply Chain Management.
    manage relationships in diverse contexts - cross culturally, intra
                                                                                  Demonstrates a comprehensive knowledge of supply chain and
    and inter organizationally Communicate effectively through
                                                                                  logistics management and its integration with other disciplines.
    different media and styles Technology skills
                                                                                  2) Strategic thinking in supply chains and logistics.
  ․ Ability to make use of numerical techniques for decision making
                                                                                  Is able to conceive and implement long term strategies for supply
    (e.g. forecasting and scheduling)
                                                                                  chain    networks,   when     considering   global,   environmental,
  ․ Project management skills and ability to lead major projects
                                                                                  industrial, social and economic impacts to the business.
  ․ Ability to apply continuous improvement and customer focus
                                                                                  3) Related knowledge of Supply Chain Management.
    concepts
                                                                                  Understands the interconnection of supply chain and logistics
  ․ Ability to apply supply chain technologies and application
                                                                                  management with other fields of knowledge. Specifically in the
     software
                                                                                  understanding of management in information science, physical
  ․ Ability to solve complex and novel SCM problems (e.g. issues of
                                                                                  science, industrial engineering, management science, including
    tracking and tracing, product authentication)
                                                                                  human resource, human behaviour and elements of emotional
  ․ Understanding of the interconnection of SCM with other
                                                                                  intelligence.
     disciplines (e.g. information systems, industrial engineering and
                                                                                  4) Interfaces with other typical organisational functions of the
     human resources)
                                                                                  business (e.g. HR, accounting, marketing and sales).
                                                                                  5) Contextualised knowledge of Supply Chain Management.
  2) Initiative and enterprise skills
                                                                                  Understands from a national and global context the applicability
  ․ Ability to manage risks in supply chain and their associated
                                                                                  of supply chain and logistics management as a disciplinary field.
    issues
                                                                                  6) Application of supply chain knowledge.
  ․ Ability to manage change within the local context
                                                                                  Integrates theoretical and practical knowledge to analyse and
  ․ Ability to develop and implement long term business strategies
                                                                                  solve complex and novel supply chain and logistics management
  ․ Understand the importance and value of sustainable business
                                                                                  problems, e.g. issues of tracking and tracing, product authentication.
    practice
                                                                                  Demonstrates a professional practice of supply chain related
  ․ Understanding of basic accounting and budgeting
                                                                                  learning (through business internships, practical case studies etc.
  ․ Ability to manage change within the global context
                                                                                  7) Knowledge and application of supply chain risk and
  ․ Advancing SCM knowledge through professional engagement
                                                                                  sustainability.
  ․ Compliance and legal knowledge
                                                                                  Understands the importance and value of deploying business
  ․ Awareness of ethical issues at the national and international
                                                                                  practices which are sustainable when considering the interplay of
    level
                                                                                  competing human, natural, technology, financial and time resources.

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   8) Enterprise systems and supply chain technologies.                        a value to the organization.
   Demonstrates knowledge in e-business and supply chain related                 Logistics is the foundation of industry and growth industry, and
   technologies. Recognises and values that global standards, like the         many students were recognized as important industries to study and
   GS1 System, play in the coherent underpinning of technologies               research. However, not all of them knew the difficulties of people
   used in supply chain networks.                                              engaged in delivery, warehouse, transportation, and so on. In this
                                                                               paper, I would like to examine the perception of logistics and SCM in
5. KEY TAKEAWAYS                                                               Australia, its cause and future countermeasures.
                                                                                 Woo et al.(2017) surveyed logistics companies in China, Japan and
   What are the key takeaways for current and future supply chain              South Korea, which have been closely linked to the progress of
and logistics workers?                                                         globalization and has a growing international exchange needs,
   The expanding roles associated with supply chain functions,                 including human, material and services, to survey the image of
driven by increasingly complex and dynamic supply chain structures             logistics and recruitment conditions of new recruits.
and the growing importance of technology, will be associated with                As a result, China has shown that the logistics industry was
greater demand for supply chain and logistics skills.                          popular in terms of high income earning as an emerging industry
   This is expected to drive future growth in the supply chain and             and is more likely to emphasize individual ability such as excellent
logistics workforce, increasing from 145,000 persons in 2016-17 to             grades and creativity. In Japan, logistics is recognized as a 3D
161,000 persons in 2021-22. The average annual growth rate of 2.1%             industry, but the people who work in Japan have high self-esteem
is stronger than the 1.5% per annum growth forecast for the entire             and low turnover rates. Also, in Japan, it is thought to be focused
Australian labour force.                                                       on communication, manners and etiquette rather than requiring
   Across workers who have completed a postgraduate qualification              logistical expertise for new recruits. Korea has the highest level of
in Management and Commerce, a lifetime wage premium of 48%                     competitiveness among the three Northeast Asian countries, with
(relative to workers with no post-school qualifications) is directly           expertise in trade and logistics, and the ability to speak highly of
attributable to their qualification.                                           foreign language proficiency skills. In the future, it is judged that
   The average annual income of supply chain and logistics workers             the company will seek to better understand the advantages of
with a postgraduate qualification in Management and Commerce was               students in terms of salary levels, welfare benefits, settlements and
$140,949 in 2016-17, and this is forecast to rise to $164,360 in               childcare environments, and detailed explanations of the advantages
2021-22.                                                                       of 3D industries.
   Further study in the supply chain and logistics area can also                 Lack of competence in transportation and logistics industry
enable workers to develop advanced skills that accelerate career               represents the image of logistics. If the likelihood of logistics was
progression, and allow professionals in other areas to move into               high, the employees would not have been lacking. Over 80% of
supply chain management roles within their                                     Employers reported skill shortages in the last 12 months The
                                                                               occupations reported as being a shortage were 1. Truck Drivers 2.
                                                                               Educators, Trainers and Assessors 3. Supervisors / Managers 4.
                                                                               Schedulers 5. Forklift Drivers.
Ⅴ. Conclusions                                                                   The reasons are Wages / salaries that are considered too low,
                                                                               Unattractive occupation / poor industrial image, Elderly population /
   This study began with an online survey conducted by AIS for                 current employee retirement, Cost / time for qualification,
stakeholders between 4 December 2017 and 16 January 2018                       Competition with other organizations.
   The survey showed that Australia's logistics and supply chain                 The Australian supply chain and logistics workforce is forecast to
images were not sexy. Supply Chain has an image problem as                     see sound growth in the next five years. Australia has a large
potential students do not see it as Sexy compared to other                     number of logistics-related educational institutions and offers many
professions. Career advisors see it as trucks and warehouses.                  benefits to education. The expanding roles associated with supply
Universities see it as a revenue platform and only focus on technical          chain functions, driven by increasingly complex and dynamic supply
skills. Companies some see it as trucks and sheds and some see it as           chain structures and the growing importance of technology, will be

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물류학회지 제28권 제6호, 2018년 12월, 135∼145

associated with greater demand for supply chain and logistics skills.                 Current and Future Prospects for the Education and
   Research shows that logistics professionals need skills in                         Training of Professional Logisticians in China, Journal of
communication and teamwork initiatives, enterprise skills and                         Distribution and Management Research, 10(4) 27-48.
specific requirements. Further study in the supply chain and logistics         Oh Hyun – kyun(2013). A study on the developing professional
area can also enable workers to develop advanced skills that                          manpower in port logistics, (Master Thesis, University of
accelerate career progression, and allow professionals in other areas                 Dong Eui).
to move into supply chain management roles within their industry.              Song, Gye-eui(2003). A Study on Development of Curriculum
   The logistics education should be composed of customized                           Framework for Logistics Education and Human Resource
education programs according to the demand of the logistics                           Development in the University, Korea Logistics Review,
industry, and it should be able to nurture logistics professionals who                13(2), 188-200.
have practical skills.                                                         Sun, Ilsuk, Lee, Wondong & Jung Yeonbong(2011). Analysis of
   The purpose of this study is to prepare for Australia 's logistics                 Cognitive Difference Among Groups for Required Knowledge
needs and deficiencies in response to future demand in developing                     of Logistics Human Resource : Logistics Human Resource
and securing logistics specialists. This study suggests that the                      Training of Small & Medium Business, The Journal of
development of logistics professionals should be analyzed, guided                     Training and Development, 23(23), 77-95.
and planned at national and industrial level. This study suggests              Woo, Jungwouk, Machida Ippei & Kikuchi              Kazuo(2017). A
direction of development and securing manpower in Australia based                     Comparative Study on the Recruitment of New Employees in
on the surveyed and researched data, but there is a lack of                           Logistics Firms -Focusing on Survey Results for Logistics
empirical research.                                                                   Firms in China, Japan and South Korea-, Korea Logistics
   This paper is a study on the development of human resources in                     Review, 27(2), 71-80.
Australia, so it is necessary to review the previous research on the           Woo, Jungwouk, Wi,jongjin, Machida Ippei & Kikuchi Kazuo(2017). A
development of human resources in the field of logistics in Australia.                Comparative Study of Logistics Images Under Global
In the future, we need to study in depth the countries we need to                     Environment -Focusing on Survey Results for University
analyze, including Australia. In this study, the difference of                        Students in South Korea, China, and Japan, Korea Logistics
recognition of competence and technology among large enterprises                      Review, 24(1), 21-42.
and SMEs needs to be studied as a future task.                                 International Monetary Fund(2018, October), World Economic
                                                                                      Outlook Database.
                                                                               Australia World Economic Forum(2016, September. 138 economies),
                              -Manuscript acceptance: 2018. 11. 28.                   Switzland and Harvard University, Global Competitiveness
                                 -Revision acceptance: 2018. 12. 13.                  Report, 2016-17.
                                  -Publication decision: 2018. 12. 24.         International Institute for Management Development(2016, May),
                                                                                      Switzerland,   World    Competitiveness    Yearbook   2016(61
                                                                                      economies).
                                                                               Australian Industry Standards(2018), Skills Forecast 2018 transport
References
                                                                                      and logistics, Industry reference committee, p.25.
                                                                               The United Nations Development Programme(2015. December 14).
Kang, Young Moon(2017). A Study on the Fourth Industrial                              Human Development Report 2015(188 economies); Austrade.
       Revolution and Logistics Education, Korea Logistics Review,             Department of Foreign Affairs and Trade(2016, November ).
       27(2), 1-8.                                                                    Australia's trade in goods and services by top 15 partners
Koo, Kyoung Mo(2005). An Empirical Assessment of Logistics                            2015-16; Austrade.
       Professionals and Performance Ability: Object for General               Department of Foreign Affairs and Trade(DFAT)( 2016, September).
       Logistics Companies, Marine Logistics Research, 44(44),                        Data was based on DFAT STARS database, ABS catalogues
       93-118.                                                                        5368.0and 5368.055.003 and unpublished ABS data; Austrade.
Lee Choongbae, Lee Jungmin & Yoon Sugnbong(2007). A Study on                   Deloitte Access Economics(2017).

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A Study on the Development of Logistics and Supply Chain Professionals in Australia

                     호주의 물류 및 공급망 전문가의 육성에 관한 연구

4)5)

                                             데이비드 로저스*⋅박정섭**

                                                       Abstract

       세계적으로 물류의 중요성이 증대되고 있으며, 물류산업의 발전과 더불어 학생과 근로자의 수가 증가하였다. 세계적인 물동량의 증가와
   물류수요의 증대로 인해 많은 사람들이 물류에 종사하게 되었고, 물류산업은 지속적으로 성장하고 있다. 본 논문은 호주의 물류에 대한 현
   재와 미래의 인력확보와 산업발전에 따른 대응 전략을 연구하였다. 호주의 물류산업과 연관된 경제, 노동력 및 무역에 관한 거시적인 배경
   에서부터 공급망에 대한 인식과 물류산업의 장래 고용전망을 알아보고 이에 대응하여 공급망관리에서 요구하는 능력과 기술에 대해 연구하
   였다.
       호주는 2017년 세계에서 13번째로 큰 경제 대국이며 호주의 노동력은 세계에서 가장 교육받고 다문화적이고 다국어를 구사하는 나라 중
   하나이다. 호주의 근로자는 우수한 교육 시스템, 우수한 과학 연구 기관 및 전문 교육 서비스의 가용성으로 인해 고도로 숙련되어 있다.
       이들을 대상으로 물류에 대한 호감도를 조사한 자료에 의하면 학생들이 다른 직업에 비해 섹시하지 않다고 생각하고 있고, 직업상담사들
   도 트럭과 창고 분야를 그렇게 보기 때문에 공급망 이미지는 문제가 있다고 본다. 그 이유는 낮은 급여와 저평가된 산업 이미지, 노령인구
   의 증가와 자격증 획득에 필요한 시간과 비용의 문제와 조직에서의 경쟁을 들었다.
       그러나 산업의 발전에 따라 물류관련 전문인력의 증가가 예상되는데 앞으로 어떠한 기술과 지식과 능력을 갖춘 인재를 육성해야 하는지
   에 대해서 연구하였다. 본 논문은 호주의 물류 및 공급망 전문가의 개발에 관한 연구이다.

|주제어| 공급망 이미지, 호주 물류 근로자의 기술, SCM 교육, 물류 전문가

 * 제1저자, 아시아태평양 물류연맹 회장 & Insync Supply Chain Management Pty Ltd, rogers.dj@bigpond.com
** 교신저자, 한국물류학회 명예회장, js3312@chol.com

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