E-LEARNING FOR BUSINESSES - www.pinkuniversity.de/en - Pink University
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E-LEARNING FOR BUSINESSES PRODUCT OVERVIEW www.pinkuniversity.de/en SEPTEMBER 2021
TABLE OF CONTENTS 1
AGILE SKILLS 6
LEADERSHIP 12
Understanding Digitalization Conducting Termination Meetings
Scrum – The Overview* Agile Leadership
Working with the Kanban Board* Conflict Resolution for Managers
Developing an Agile Mindset* Conducting the Interview
Agile Project Management / Basics Change Management – Successfully Shaping
Change Processes*
Design Thinking
Leadership in Times of Crisis
Successfully Structuring Team Development
Know Team Roles and Make Them Productive
Manage Team Phases succesfully
Virtual Teams – Create Motivation and Trust*
Virtual Teams – Communication
Intercultural Communications in Teams
Motivating Team Members*
Giving Feedback*
2
* Also available with Chinese subtitles.
TABLE OF CONTENTS 2
COMMUNICATION SKILLS 32
Making Good Decisions* Basics of Communication*
New to the Leadership Role* Communicating with Respect and Appreciation
Delegating Tasks* How Communication Works
Situational Leadership* Active Listening
Appraisal Dialog and Other One to One How to Use Questioning Techniques
Meetings* The Eight Types of Communicators
Change Management* Justification and Persuasion Techniques
3
* Also available with Chinese subtitles.
TABLE OF CONTENTS 3
SOFT SKILLS 39 METHODS 48
Talking through conflict Fostering Creativity: Methods for Your Toolbox
Conflict Resolution between Colleagues*
Online Negotiations
Basics of Negotiations TRAIN THE TRAINER 49
Difficult Negotiations Principles for Effective Knowledge Transfer
Feedback between Colleagues How to Design and Prepare a Training
Moderating Meetings Methods of Training
Moderating Online Meetings* Managing Groups in a Training
Time Management Methods and Tools for Online Knowledge
How to Give a Presentation Transfer
4
* Also available with Chinese subtitles.
TABLE OF CONTENTS 4
SALES 55 FITNESS AND HEALTH 61
Making Initial Contact More Energy, More Productivity, More Success
Building Relationships in Sales Smart Stress Management
Identifying Needs
Demonstrating Value
Handling Objections
Closing the Sale
5
AGILE SKILLS kontakt@pinkuniversity.de | +49 89 5 47 27 84 10
Learning Objectives Target Group
• Recognizing the essential drivers of Employees who are to be made fit for
digitalization digitalization, teams analyzing their area with
regard to digitalization, employees who need
• Becoming familiar with the term VUCA and to be sensitized to new challenges, managers
the associated diagnosis of time who are looking for new paths, customers and
markets
• Understanding the impact of digitalization
on traditional business models Methods
• Recognizing that successes from the past Professional moderation, videos, study
are not automatically perpetuated questions, exercises, interactive tasks, transfer
tasks, key messages, final test
• Understanding customer centricity as a
consequence of digitalization Course Duration
Approximately 27 minutes, plus transfer tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
6
AGILE SKILLS
Learning Objectives Target Group
• Understanding the idea behind Scrum Employees of all hierarchical levels who will
work in Scrum teams in the future, employees
• Knowing how Scrum works who are interested in Scrum and/or who are
preparing for the further education to become
• Understanding what roles are important in a Product Owner or Scrum Master.
Scrum
Methods
• Knowing how a Scrum board is organized
Professional moderation, videos, exercises,
• Learning how to implement a project based interactive tasks, transfer tasks, key messages,
on Scrum final test
Course Duration
Approximately 72 minutes, plus transfer tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
7
AGILE SKILLS
Learning Objectives Target Group
• Understanding the ideas which Kanban is Teams that are looking for more productive
based on ways to collaborate and use Kanban. Project
managers, executives, team leaders who want
• Implementing Kanban for team work to use the Kanban board in a meaningful way
and who are interested in and want to use
• Adapting Kanban boards to my needs agile methods.
• Improving the work organization of my Methods
team with the Kanban principles
Multimedia Web Based Training, motivating
• Using the pull principle to create the basis video sequences, professional learning guide,
for self-organized work in a team exercises, study questions, checklists,
examples, transfer tasks, key messages, final
test
Course Duration
Approximately 48 minutes, plus transfer tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
8
AGILE SKILLS
Learning Objectives Target Group
• To know what a mindset is Members of teams on their path to agile work,
employees who want to renew their mindset
• To know the difference between “fixed
and are interested in the topic
mindset” and “growth mindset”
• To understand what an agile mindset
means and what effect it has
Methods
Multimedia e-learning with video lectures,
• To know the values that makeup an agile
professional presentation, dramatized scenes,
mindset
transfer tasks and a workbook
• To learn how to develop an agile mindset
Course Duration
Approximately 62 minutes, plus transfer tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
9
AGILE SKILLS
Learning Objectives Target Group
• To know the team roles model Teams that intend to tackle an agile project,
employees who are interested in the topic,
• To put the team roles model into practice
employees and teams who are looking for
• To know which roles must be occupied new methods for project management
• To know who is suitable for which roles
Methods
Multimedia e-learning with video lectures,
professional presentation, explanatory films,
study questions and transfer tasks
Course Duration
Approximately 56 minutes, plus transfer tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
10AGILE SKILLS
Learning Objectives Target Group
• Being able to recognize the need for Teams that intend to initiate a Design Thinking
innovation and new creative methods process, employees who are interested in the
topic, Employees and teams who are looking
• Being able to create the right conditions for for new methods for creative problem solving
design thinking
Methods
• Understanding the design thinking process
Mobile learning with professional moderation,
• Being able to become an immediate expert videos, study questions, interactive Exercises,
and to understand user needs transfer Tasks, key messages and final Test
• Being able to implement the process of Course Duration
finding solutions
Approximately 45 minutes, plus transfer tasks
• Being able to use prototyping, personas,
and learning journeys
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
11LEADERSHIP
Learning Objectives Target Group
• Preparing for and conduct termination • Managers whose teams are performing
meetings below levels that are possible and desirable
• Managers having their first experience in
• Be aware of the typical reactions and know leadership
how to deal with them
Methods
• Managing your own emotions during the
meeting Multimedia e-learning, Dramatizations
Explanatory films, Transfer tasks and
Knowledge check
Course Duration
Approx. 60 minutes, plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
kontakt@pinkuniversity.de | +49 89 5 47 27 84 10 12LEADERSHIP
Learning Objectives Target Group
• Understanding the importance of an agile • Experienced leaders
mindset in the workplace • Leaders who want to review their methods
• Junior managers
• Distinguishing between mindset, skillset
and toolset Methods
• Learning the most important skills for agile Multimedia e-learning, Video lectures,
working Professional moderation, Videos and
illustrative films, Learning and practice
• Getting comfortable using the key tools for questions, Transfer tasks, Key messages and
agile working Final test
Course Duration
Approx. 52 minutes, plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
kontakt@pinkuniversity.de | +49 89 5 47 27 84 10 13LEADERSHIP
Learning Objectives Target Group
• Recognizing when a conflict is brewing in • Young executives
your team • Experienced managers
• Managers with a need for cooperative
• Gauging which level of escalation the methods of team leadership
conflict has reached Methods
• Empowering your employees to resolve Multimedia e-learning, Dramatization of the
conflicts on their own subject matter in film scenes, Building a
knowledge base with explanatory films,
• Learning about methods for mediation and Consolidating lessons learned through
decisive action exercises, Building expertise with exercises,
Knowledge check
• Knowing what to do in seriously escalating
conflicts Course Duration
Approx. 60 minutes, plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
kontakt@pinkuniversity.de | +49 89 5 47 27 84 10 14LEADERSHIP
Learning Objectives Target Group
• Creating the job description • Team leaders
• managers with HR responsibility
• Developing the requirements profile • employees of HR departments
• Conducting the job interview Methods
• Asking the right questions Multimedia e-learning, Video sequences,
Learning moderation, Illustrative videos,
• Drawing the right conclusions Practical dramatizations, Multiple choice
questions, Transfer tasks, Key messages,
Knowledge check
Course Duration
Approx. 60 minutes, plus transfer tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
kontakt@pinkuniversity.de | +49 89 5 47 27 84 10 15LEADERSHIP kontakt@pinkuniversity.de | +49 89 5 47 27 84 10
Learning Objectives Target Group
• Successfully designing change processes Managers, team leaders, change managers,
human resources managers
• Knowing the commonalities of the best-
known change models Methods
• Knowing the phases of the vast majority of Video Lectures, transfer tasks, study
change processes questions, key messages, final test
• Being able to use concrete measures and Course Duration
tools in the individual phases
Approx. 60 minutes, plus transfer tasks
• Dealing with resistance
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
16LEADERSHIP
Learning Objectives Target Group
• Not seeing crises only as catastrophes Managers with HR responsibility, employees
of HR departments
• Knowing the five phases of a crisis
Methods
• Communicating well in a crisis
Video Lectures, transfer tasks, study
• Dealing with pressure in times of crisis questions, key messages, final test
• Strengthening resilience and mastering Course Duration
crises
Approx. 23 minutes, not including transfer
tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
17LEADERSHIP
Learning Objectives Target Group
• To set motivational goals Employees who lead teams, be it agile, virtual
or project, task forces, junior managers who
• To regulate task distribution clearly
are new to their management roles
• To promote constructive communication
• To build trust and a feeling of cohesiveness Methods
Multimedia e-learning with training videos,
overviews, checklists, templates, questions
and a final test
Course Duration
Approximately 60 minutes
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
18LEADERSHIP
Learning Objectives Target Group
• Understanding the basic principles of Employees who lead teams, be it agile, virtual
motivation or project, task forces, junior managers who
are new to their management roles
• Recognizing and being able to eliminate
demotivation among staff members
• Being able to create incentives tailored to
Methods
individual employees Multimedia e-learning with training videos,
overviews, checklists, templates, questions
• Making effective use of key staff-motivation
and a final test
tools
• Structuring job descriptions in a motivating Course Duration
way
Approximately 60 minutes
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
19LEADERSHIP
Learning Objectives Target Group
• To know the team phases Employees who lead teams, be it agile, virtual
or project, task forces, junior managers who
• To recognize which phase the team is in
are new to their management roles
• To use the right management instruments
in each phase
Methods
• To counteract team dysfunction (according
Multimedia e-learning with training videos,
to Lencioni)
overviews, checklists, templates, questions
and a final test
Course Duration
Approximately 60 minutes
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
20LEADERSHIP
Learning Objectives Target Group
• to motivate virtual teams in a media- Junior and/or project managers, leaders of
appropriate manner virtual and agile teams
• to build trust in virtual teams
• to promote social networking in virtual
Methods
teams Multimedia e-learning, dramatizations,
explanatory films, exercises, transfer tasks,
• to give media-appropriate feedback
final test
Course Duration
Approximately 60 minutes
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
21LEADERSHIP
Learning Objectives Target Group
• To understand and use digital media Leaders of virtual and agile teams, junior
and/or projects managers
• To manage collaboration sensibly
• To avoid misunderstandings
Methods
• To lead virtual meetings efficiently
Multimedia e-learning, dramatizations,
explanatory films, exercises, transfer tasks,
final test
Course Duration
Approximately 60 minutes
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
22LEADERSHIP
Learning Objectives Target Group
• To learn cultural definitions according to Employees and managers who work in an
Geert Hofstede and Edward T. Hall intercultural environment
• To develop sensitivity for cultural
differences Methods
• To understand the causes of Multimedia e-learning, dramatizations,
misunderstandings in intercultural teams explanatory films, transfer tasks, final test
• To apply management tools in intercultural
teams Course Duration
• To develop and enhance intercultural skills Approximately 45 minutes, not including the
transfer tasks, divided into four individual
chapters that can also be used as
microlearnings. Video playing time per chapter
between 4 and 7 minutes
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
23LEADERSHIP
Learning Objectives Target Group
• Understanding the basic principles of Managers whose teams are not performing as
motivation desired
Young managers with their first management
• Recognizing and being able to eliminate
experience
demotivation among staff members
• Being able to create incentives tailored to
individual employees
Methods
Multimedia e-learning, dramatization of the
• Making effective use of key staff-motivation
subject matter in film scenes, building a
tools
knowledge base with explanatory films,
• Structuring job descriptions in a motivating consolidating lessons learned through
way exercises, building expertise with exercises,
final test
Course Duration
5 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
24LEADERSHIP
Learning Objectives Target Group
• Knowing how to use feedback as a Young managers
management tool Staff members with leadership responsibilities
but without a management position
• Using the Johari window, knowing the
Managers who have a need for cooperative
importance of the difference between how
team-leadership methods
you perceive yourself and how others
perceive you, so that you can give staff
members constructive feedback Methods
• Being able to prepare critical feedback and Multimedia e-learning, dramatization of the
use it constructively subject matter in film scenes, building a
knowledge base with explanatory films,
• Using positive feedback in a way that
consolidating lessons learned through
promotes the development of the staff and
exercises, building expertise with exercises,
team
final test
Course Duration
4 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
25LEADERSHIP
Learning Objectives Target Group
• Recognizing and being able to analyse Young managers and managers who need to
problems be able to make decisions in an
understandable and structured manner
• Knowing and using methods for finding
solutions
• Being able to approach decision-making
Methods
processes in a structured way Multimedia e-learning, dramatization of the
subject matter in film scenes, building a
• Communicating decisions well and involve
knowledge base with explanatory films,
the staff
consolidating lessons learned through
• Being able to implement decisions exercises, building expertise with exercises,
final test
Course Duration
5 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
26LEADERSHIP
Learning Objectives Target Group
• Being able to discern between specialist Young managers
and leadership tasks Specialists who are new to management
responsibility
• Knowing your own strengths and
weaknesses
• Knowing the expectations on managers and
Methods
being able to deal with them Multimedia e-learning, dramatization of the
subject matter in film scenes, building a
• Avoiding management errors and being
knowledge base with explanatory films,
able to react properly to the wide range of
consolidating lessons learned through
demands
exercises, building expertise with exercises,
• Being able to perform the strategic tasks of final test
a manager
Course Duration
3 chapters that can be taken individually,
approx. 40 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
27LEADERSHIP
Learning Objectives Target Group
• Being able to discern between tasks that Employees who are to be developed into
can be delegated and those that can’t managers
Experienced managers with the need to learn
• Delegating professionally by communicating
sustainable delegation
properly
• Knowing the tools for monitoring delegated
tasks
Methods
Multimedia e-learning, dramatization of the
• Recognizing and dealing productively with
subject matter in film scenes, building a
people who re-delegate tasks
knowledge base with explanatory films,
• Delegating in such a way that team consolidating lessons learned through
members can develop exercises, building expertise with exercises,
final test
Course Duration
4 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
28LEADERSHIP
Learning Objectives Target Group
• Being able to apply the model "leading by Managers who are coming up against their
maturity level"/"situational leadership" in limitations with regard to the motivation and
everyday management practice performance of their team
Young managers who want to and are
• Recognizing what "maturity level" the
expected to apply the concept of maturity
employees are at
levels in practice
• Adjusting leadership methods to your staff's
maturity level
Methods
• Getting staff members with fading
Multimedia e-learning, dramatization of the
motivation back on board
subject matter in film scenes, building a
• Protecting motivated but inexperienced knowledge base with explanatory films,
employees against excessive demands consolidating lessons learned through
• Giving highly motivated employees exercises, final test
freedoms without losing sight of the goals
Course Duration
6 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
29LEADERSHIP
Learning Objectives Target Group
• Holding staff interviews with goals and Managers, Managing Directors, department
structure heads, people with staff responsibility
• Finding the right approach for the employee
and adhering to key communication rules Methods
• Preparing and structure professional Multimedia e-learning, dramatization of the
dialogues subject matter in film scenes, building a
knowledge base with explanatory films,
• Holding feedback, critical and evaluation
consolidating lessons learned through
meetings
exercises, building expertise with exercises,
• Holding annual, performance goal and final test
personal development meetings
Course Duration
8 chapters that can be taken individually,
approx. 115 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
30LEADERSHIP
Learning Objectives Target Group
• Knowing the importance of change for the Managers with responsibility for change
people involved processes
• Knowing the cycles of a change process
• Communicating changes professionally
Methods
Multimedia e-learning, dramatization of the
• Integrating affected people into the change
subject matter in film scenes, building a
project
knowledge base with explanatory films,
• Being able to win staff members over for consolidating lessons learned through
the change exercises, building expertise with exercises,
• Recognizing and overcoming resistance to final test
change management
• Successfully managing changes
Course Duration
7 chapters that can be taken individually,
approx. 115 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
31COMMUNICATION SKILLS
Learning Objectives Target Group
• Knowing the different levels of Employees who work in fields with
communication and make use of them to communicative demands
communicate successfully Young management employees who you wish
to prepare for their future tasks
• Recognizing which messages are being
Experienced managers who want to gain a
conveyed below the factual level of the
better understanding of communication
communication, using Friedemann Schulz
von Thun's "Four Sides Model“
Methods
• Knowing your own listening and speaking
behavior Multimedia e-learning, dramatization of the
subject matter in film scenes, building a
• Being able to communicate effectively and
knowledge base with explanatory films,
reduce inefficiencies caused by unclear
consolidating lessons learned through
speaking and inattentive listening
exercises, building expertise with exercises,
final test
Course Duration
4 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
32COMMUNICATION SKILLS
Learning Objectives Target Group
• Understanding yourself and your Managers at all executive levels who are open
communication behaviour better to the topic of appreciative communication
and who want to be able to communicate with
• Being able to communicate with respect
respect and appreciation
and appreciation by preparing properly
• Being able to communicate your view in an
understandable way
Methods
Multimedia e-learning, dramatization of the
• Knowing the various types of I-statement,
subject matter in film scenes, building a
giving you a better understanding of
knowledge base with explanatory films,
communicative acts
consolidating lessons learned through
exercises, building expertise with exercises,
final test
Course Duration
6 chapters that can be taken individually,
approx. 45-60 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
33COMMUNICATION SKILLS
Learning Objectives Target Group
• Knowing Paul Watzlawick's five axioms of Staff and management employees who have
communication, on the basis of which you to communicate well
can communicate more successfully Employees at all levels who want to improve
their communication and understand the
• Preventing or at least reducing
concept of communication better
misunderstandings by knowing the axioms
• Being able to take a productive posture with
Methods
more understanding, even in difficult
communication situations Multimedia e-learning, dramatization of the
subject matter in film scenes, building a
• Communicating more effectively and with
knowledge base with explanatory films,
more awareness
consolidating lessons learned through
exercises, building expertise with exercises,
final test
Course Duration
3 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
34COMMUNICATION SKILLS
Learning Objectives Target Group
• Being able to use active listening as a Staff who need an excellent flow of
method information
Managers, team workers, young managers
• Using the advantages of active listening to
who wish to communicate more effectively
hold more effective discussions with staff,
colleagues and partners
Methods
• Effectively using the different techniques of
active listening Multimedia e-learning, dramatization of the
subject matter in film scenes, building a
• Being able to hear what colleagues, staff
knowledge base with explanatory films,
and team colleagues need, in order to be
consolidating lessons learned through
able to work productively
exercises, building expertise with exercises,
final test
Course Duration
4 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
35COMMUNICATION SKILLS
Learning Objectives Target Group
• Being able to guide discussions with the Management staff at all levels
right questions to ensure the right
information is communicated Methods
• Knowing and mastering the various Multimedia e-learning, dramatization of the
questioning techniques subject matter in film scenes, building a
• Accomplishing good results by asking the knowledge base with explanatory films,
right questions, even in unclear discussion consolidating lessons learned through
situations exercises, building expertise with exercises,
final test
• Knowing the effect of various question
types on others, and use them for more
effective discussions Course Duration
4 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
36COMMUNICATION SKILLS
Learning Objectives Target Group
• Knowing and recognizing the different Managers and staff whose performance is
styles of communication closely linked to good communication
• Knowing your own style of communication
• Being able to vary your communication
Methods
styles for more effective discussions Multimedia e-learning, dramatization of the
subject matter in film scenes, building a
• Taking discussions with difficult partners to
knowledge base with explanatory films,
a successful conclusion
consolidating lessons learned through
• Knowing the psychological backgrounds of exercises, building expertise with exercises,
the different communication styles and final test
hold effective discussions using that
knowledge Course Duration
4 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
37COMMUNICATION SKILLS
Learning Objectives Target Group
• Being able to argue your point Staff in Marketing, Sales and Procurement,
professionally, even in difficult situations managers and supervisors
• Mastering the key techniques for
structuring statements Methods
• Arguing your position confidently and Multimedia e-learning, dramatization of the
persuasively subject matter in film scenes, building a
knowledge base with explanatory films,
• Having a strong and convincing manner way
consolidating lessons learned through
of expressing yourself
exercises, building expertise with exercises,
• Applying strategies for difficult negotiations final test
• Knowing the rules of conduct and
conversation, so that you always stay cool Course Duration
when arguing a point 10 chapters that can be taken individually,
approx. 100 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
38SOFT SKILLS
Learning Objectives Target Group
• Knowing how to talk through conflict Employees who frequently work in teams or
have an urgent need for the training; all
• Learning about respectful behavior during a employees when the focus is on establishing
conflict resolution respectful communication; junior managers
• Getting to know how conflict resolution Methods
looks like
Multimedia e-learning with video lectures,
• Learning how to structure the phases of a moderation, illustrative videos, practical
conflict discussion: preparation, execution, dramatizations, study questions, and transfer
and follow-up work tasks
• Engaging in a cooperative conversational Course Duration
style
Approximately 55 minutes plus transfer tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
39SOFT SKILLS
Learning Objectives Target Group
• Knowing the types of conflict Employees of all hierarchical levels who work
in teams
• Learning how to manage conflict in the
workplace Methods
• Conducting conflict resolution with Professional learning moderation, videos and
colleagues explanatory films, study questions, transfer
tasks, key messages, final test
• Understanding the six strategies of conflict
resolution Course Duration
Approximately 55 minutes plus transfer tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
40SOFT SKILLS
Learning Objectives Target Group
• how online negotiations differ from face-to- Experienced sales managers and sales
face negotiations professionals
• how to best prepare for an online Methods
negotiation
Multimedia e-learning, video sequences,
• how to build relationships online with your learning moderation, illustrative videos,
negotiating partners practical dramatizations, study questions,
transfer tasks, key messages, final test
• what to pay attention to during an online
negotiation Course Duration
Approximately 60 minutes plus transfer tasks
• how to get difficult situations in online
negotiations under control
• how to communicate and deliver
presentations effectively, even in online
negotiations
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
41SOFT SKILLS
Learning Objectives Target Group
• Use ZOPA and BATNA to get negotiations Employees who conduct negotiations with
off to the best start customers, partners and suppliers
• Systematically consolidate your position of Methods
power
Professional moderation, videos, overviews,
• Build sustainable business relationships study questions, interactive tasks, transfer
tasks, tips, checklists, key messages, final test
• Correctly present offers
Course Duration
• Argue the benefits in a structured manner
Approximately 70 minutes, not including the
transfer tasks, divided into 8 individual
• Reliably conclude negotiations
chapters that can also be used as
microlearnings. Video playing time per chapter
between 3 and 7 minutes
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
42SOFT SKILLS
Learning Objectives Target Group
• Respond to unfair attacks Employees who conduct negotiations with
customers, partners and suppliers
• Negotiate in a solution-oriented manner,
based on the Harvard Concept Methods
• Bring stalled negotiations back on track Professional moderation, videos, overviews,
study questions, interactive tasks, transfer
• Recognize, and put an end to, bargaining tasks, tips, checklists, key messages, final test
games
Course Duration
• Work on a factual level, even in difficult
Approximately 60 minutes, not including the
situations
transfer tasks, divided into 6 individual
chapters that can also be used as
microlearnings. Video playing time per chapter
between 3 and 7 minutes
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
43
43SOFT SKILLS
Learning Objectives Target Group
• To be able to give constructive feedback Employees of all hierarchies who work in a
team
• To learn to accept feedback from colleagues
• To comprehend feedback rules on the
giving and the receiving end
Methods
Multimedia e-learning based on video
• To know and be able to use peer feedback
lectures, dramatizations in feature film scenes,
• To be able to ask for and implement explanatory films, professional presentation,
personal feedback exercises, transfer tasks and final test
Course Duration
Approximately 50 minutes, not including the
transfer tasks, divided into five individual
chapters that can also be used as
microlearnings. Video playing time per chapter
between 3 and 7 minutes
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
44SOFT SKILLS
Learning Objectives Target Group
• Know the relevance of good meetings (Junior) managers and members of self-
organized teams and projects, employees in
• Develop moderation skills partially self-organized projects, assistants
• Know meeting forms Methods
• Know the meeting phases Multimedia e-learning with video sequences,
professional learning moderation, explainer
• Prepare meetings optimally videos, acting scenes, study questions and
transfer tasks
• Conduct meetings optimally
Course Duration
• Follow up meetings optimally
Approx. 45 minutes, not including transer
tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
45SOFT SKILLS
Learning Objectives Target Group
• To understand the advantages and Members of cross-location and virtual teams,
disadvantages of virtual meetings employees who attend and/or moderate
virtual meetings
• To understand the specific challenges of
virtual meetings
• To prepare, plan and manage virtual
Methods
meetings well Multimedia e-learning with dramatizations,
professional presentation, explanatory films,
• To learn the rules of verbal communication
exercises, transfer tasks
in virtual meetings
• To use methods for visualization and Course Duration
interactive design
Approximately 30 minutes
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
46SOFT SKILLS
Learning Objectives Target Group
• Understanding the basics of time Employees and teams who work in a self-
management organized manner and/or have difficulties in
time management, managers who need new
• Setting targets and deriving tasks from methods of time management, junior
these employees who are new to leadership roles
• Setting clear priorities Methods
• Making batching more effective Professional moderation, training videos,
explanatory films, overviews, checklists,
• Benefiting from the advantages of templates, study questions, transfer task, key
timeboxing messages, final test
• Using the Pomodoro method to focus on Course Duration
your work
Approximately 50 minutes
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
47SOFT SKILLS
Learning Objectives Target Group
• Presenting professionally in a business- Everyone who wants to learn the basics of a
related context professional and effective presentation in
front of their team members, supervisors or in
• Defining the key message
other corporate contexts.
• Preparing information in an excellent way Experienced managers who want to refresh
• Tailoring to the target group their presentation skills.
• Addressing different types of people in the
audience Methods
• Knowing how to visualize effectively Multimedia e-learning, dramatization of the
subject matter in film scenes, building a
• Knowing how to react in challenging knowledge base with explanatory films,
situations consolidating lessons learned through
exercises, building expertise with exercises,
final test
Course Duration
10 chapters that can be taken individually,
approx. 85 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
48METHODS
Learning Objectives Target Group
• - Getting to know different creativity Employees who collaborate in creative teams;
methods for finding ideas prospective as well as experienced managers
and everyone who is interested in refreshing
• - Knowing the necessary framework for the their skills with methods in the area of
implementation of creative methods creativity techniques
• - Practical use of certain techniques in Methods
certain situations
Multimedia e-learning course with animated
illustrative videos, valuable tips, clear
overviews, specific fields of application,
"recipes" for successful completion, transfer
tasks, study questions and a knowledge test.
Course Duration
Approx. 45 minutes without transfer tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
kontakt@pinkuniversity.de | +49 89 5 47 27 84 10 49TRAIN THE TRAINER kontakt@pinkuniversity.de | +49 89 5 47 27 84 10
Learning Objectives Target Group
• Knowing and applying the basic didactic Professionals who are to pass on their
models and their importance for effective knowledge to employees and colleagues,
knowledge transfer employees who are to be deployed more in
the field of internal training
• Knowing the tasks and requirements of a
trainer in order to perform confidently Methods
• Being able to develop well-constructed Multimedia e-learning, professional
trainings along the MASTER model moderation, feature film scenes, explanatory
films, exercises, interactive learning elements,
• Being able to "take participants with you" transfer tasks, key messages, final test
from the very beginning
Course Duration
Approx. 15 minutes, plus transfer tasks
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
50TRAIN THE TRAINER kontakt@pinkuniversity.de | +49 89 5 47 27 84 10
Learning Objectives Target Group
• Obtaining professional briefings and Specialists who want to pass on their know-
ensuring that you understand what the how to employees and colleagues
client wants Trainers who want to be involved more in
course design
• Analysing the intended participants based
on key factors
• Being able to make the goals of the training
Methods
course understandable Multimedia e-learning, dramatization of the
subject matter in film scenes, building a
• Knowing and using methods and
knowledge base with explanatory films,
techniques for compiling the content
consolidating lessons learned through
• Keeping an eye on the organisational exercises, final test
demands and compiling professional
seminar documents Course Duration
7 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
51TRAIN THE TRAINER
Learning Objectives Target Group
• Obtaining professional briefings and Specialists who want to pass on their know-
ensuring that you understand what the how to employees and colleagues
client wants Trainers who want to be involved more in
course design
• Analysing the intended participants based
on key factors
• Being able to make the goals of the training
Methods
course understandable Multimedia e-learning, dramatization of the
subject matter in film scenes, building a
• Knowing and using methods and
knowledge base with explanatory films,
techniques for compiling the content
consolidating lessons learned through
• Keeping an eye on the organisational exercises, final test
demands and compiling professional
seminar documents Course Duration
7 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
52TRAIN THE TRAINER
Learning Objectives Target Group
• Being able to integrate and activate Specialists who want to pass on their know-
participants with the right methods from how to employees and colleagues
the very start of the training course People who will be working as internal trainers
in the future
• Knowing and applying methods that go
Experienced trainers looking to refresh their
beyond the customary presentation
know-how
• Being able to animate the participants to
collaborate creatively
Methods
• Being able to apply methods for
Multimedia e-learning, dramatization of the
consolidating lessons learned
subject matter in film scenes, building a
knowledge base with explanatory films,
consolidating lessons learned through
exercises, final test
Course Duration
4 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
53TRAIN THE TRAINER
Learning Objectives Target Group
• Knowing methods for staying cool in Specialists who want to pass on their know-
difficult situations how to employees and colleagues
People who are moving into the field of
• Knowing how to deal with people who talk a
internal training
lot, troublemakers, people who don't talk at
all, criticisers and other challenging
participant types Methods
• Knowing the five training phases and being Multimedia e-learning, dramatization of the
prepared for the various dynamics subject matter in film scenes, building a
knowledge base with explanatory films,
• Mastering disturbances and conflicts in the
consolidating lessons learned through
group, from whispering to fighting
exercises, building expertise with exercises,
final test
Course Duration
3 chapters that can be taken individually,
approx. 45 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
54TRAIN THE TRAINER
Learning Objectives Target Group
• Knowing the special requirements for the Professionals who need to share their
implementation of online training courses, knowledge online with employees and
and to take these into account when colleagues; Trainers without online
planning and running sessions experience; Career changers in the field of
continuing vocational training; Members of
• Preparing for online training sessions cross-locational and/or virtual teams;
technically and in terms of content Employees who are in contact with online
meetings and/or moderate them themselves
• Systematically preparing the knowledge
development of the seminar participants Methods
• Clarifying the participants‘ expectations, and Videos lectures, consolidations, checklists,
creating opportunities for dialog interactive exercises, transfer tasks, key
messages, final exam
• To be able to engage in targeted
interactions, so as to prevent participants Course Duration
from „switching off“
Approx. 60 minutes, not including transfer
tasks
• Knowing the options for online group work
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
55SALES
Learning Objectives Target Group
• Making contact with potential customers Salespeople, field sales force, employees in
sales, inside sales, key account managers
• Systematically expanding your customer
network Methods
• Quickly identifying potential customers Moderation, training films, explanatory videos,
interactive tasks, transfer tasks, test
• Using research tools
Course Duration
• Working effectively and efficiently thanks to
Total learning time about 60 minutes plus
good preparation
transfer tasks.
5 chapters, also individually usable as
• Using the elevator pitch as a method for
microlearning.
customer acquisition
Average playing time of the videos: three to
six minutes
• Mastering the basic rules for the right
appearance and behavior in front of
customers
You can get a free trial access
Jetzt kostenlosen Testzugang anfordern:
here!
+49 89 5 47 27 84 10
PINK UNIVERSITY CORPORATE E-LEARNING kontakt@pinkuniversity.de
56SALES
Learning Objectives Target Group
• Building relationships with other people in a Salespeople, field sales force, employees in
targeted way sales, inside sales, key account managers
• Using small talk to establish good contact Methods
with others
Professional moderation, videos, exercises,
• Recognizing non-verbal and verbal signals transfer tasks, deeper exploration, self-tests,
of approval and rejection key messages, final test
Course Duration
• Controlling your own body language
Total learning time about 45 minutes plus
transfer tasks.
• Being responsive to other people
6 chapters, also individually usable as
microlearning.
Average playing time of the videos: three to
six minutes
You can get a free trial access
Jetzt kostenlosen Testzugang anfordern:
here!
+49 89 5 47 27 84 10
PINK UNIVERSITY CORPORATE E-LEARNING kontakt@pinkuniversity.de
57SALES
Learning Objectives Target Group
• Understanding why identifying needs is a Salespeople, field sales force, employees in
fundamental step in the sales process sales, inside sales, key account managers
• Knowing how to determine the needs of Methods
your customer in a targeted manner
Professional Moderation, videos, exercises,
• Knowing the main question types and how interactive tasks, transfer tasks, overviews, key
to use them to determine requirements messages, final test
• Developing an individual concept for the Course Duration
identification of requirements based on
Total learning time about 75 minutes plus
your practice
transfer tasks.
5 chapters, also individually usable as
• Fully understanding the customer’s needs
microlearning.
through active listening
Average playing time of the videos: three to
six minutes
You can get a free trial access
Jetzt kostenlosen Testzugang anfordern:
here!
+49 89 5 47 27 84 10
PINK UNIVERSITY CORPORATE E-LEARNING kontakt@pinkuniversity.de
58SALES
Learning Objectives Target Group
• Distinguish between product features and Salespeople, field sales force, employees in
customer benefits sales, inside sales, key account managers
• Know and recognize the most important Methods
buying motives
Moderation, training films, explanatory videos,
• Master the "5 steps of benefit interactive tasks, transfer tasks, test
argumentation”
Course Duration
• Develop an individual benefit
Total learning time about 45 minutes plus
argumentation
transfer tasks.
Three chapters, also individually usable as
microlearning.
Average playing time of the videos: three to
six minutes
You can get a free trial access
Jetzt kostenlosen Testzugang anfordern:
here!
+49 89 5 47 27 84 10
PINK UNIVERSITY CORPORATE E-LEARNING kontakt@pinkuniversity.de
59SALES
Learning objectives Target Group
Salespeople, field sales force, employees in
• Decoding objections
sales, inside sales, key account managers
• Developing reaction patterns for different
objections Methoden
Moderation, training films, explanatory videos,
• Using the acknowledgement method interactive tasks, transfer tasks, test
confidently to refute objections
• Systematically recording and processing the Lerndauer
objections that occur in everyday working Total learning time about 45 minutes plus
life transfer tasks.
Three chapters, also individually usable as
microlearning.
Average playing time of the videos: three to
six minutes
You can get a free trial access
Jetzt kostenlosen Testzugang anfordern:
here!
+49 89 5 47 27 84 10
PINK UNIVERSITY CORPORATE E-LEARNING kontakt@pinkuniversity.de
60SALES
Learning objectives Target Group
Salespeople, field sales force, employees in
• Identifying verbal and non-verbal buying
sales, inside sales, key account managers
signals
• Effectively closing deals Methoden
Professional moderation, videos, exercises,
• Systematically applying the closing question interactive tasks, transfer tasks, practice game,
as a method immersion, key messages, final test
• Flexibly approaching different types of Lerndauer
customers Total learning time about 75 minutes plus
transfer tasks.
Three chapters, also individually usable as
microlearning.
Average playing time of the videos: three to
six minutes
You can get a free trial access
Jetzt kostenlosen Testzugang anfordern:
here!
+49 89 5 47 27 84 10
PINK UNIVERSITY CORPORATE E-LEARNING kontakt@pinkuniversity.de
61FITNESS AND HEALTH
Learning Objectives Target Group
• Knowing your own potential Employees showing signs of stress and
overload
• Knowing the basic rules of self-motivation
Employees looking for methods to help them
• Using systematic endurance and muscle deal with stress
training
• Knowing the basics of healthy nutrition Methods
• Using self-management methods Multimedia e-learning, dramatization of the
• Being able to prevent burnout subject matter in film scenes, building a
knowledge base with explanatory films,
• Applying mental training consolidating lessons learned through
exercises, building expertise with exercises,
final test
Course Duration
10 chapters that can be taken individually,
approx. 135 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
62FITNESS AND HEALTH
Learning Objectives Target Group
• Knowing the connection between stress Employees showing signs of stress and
and burnout overload
Employees looking for methods to help them
• Compiling a personal stress profile
deal with stress
• Being able to discern between stress,
stressors and stress reactions
Methods
• Reducing stressors and managing stress
Multimedia e-learning, dramatization of the
• Recognizing and preventing burnout subject matter in film scenes, building a
knowledge base with explanatory films,
consolidating lessons learned through
exercises, building expertise with exercises,
final test
Course Duration
8 chapters that can be taken individually,
approx. 100 minutes plus exercises
You can get a free trial access
here!
PINK UNIVERSITY CORPORATE E-LEARNING
63www.pinkuniversity.de/en
CONTACT
HEADQUARTER PARTNER AUSTRALIA PARTNER MALAYSIA
Phone: +49 89 5 47 27 84 10 Pink University GmbH GA Consulting HPI - High Performance Individuals
E-Mail: kontakt@pinkuniversity.de Rüdesheimer Straße 7 Gudrun Adam Dr. Jerome-Pierre BONNIFAY
80686 Munich E-Mail: gaconsultingaus@gmail.com E.Mail: salesinfo@hpi.com.my
Tel: +61 475 422 229 Tel: +60 3-2632 5500You can also read
