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Q-3_2018_efl-News_16 03.07.18 01:20 Seite 1

         efl quarterly 03 2018
                                              |   AN E-FINANCE LAB PUBLICATION

         Brexit Challenges and Solutions for
         EU Financial Markets

         How Digitization Disempowers
         CIOs in Strategy Building

         The Impact of Robo-Advice on
         Fund Savings Plan Choices

         Buy-Side Trading – First Impressions:
         180 Days into MiFID II
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         Impressum

         Redaktion
         Prof. Dr. Peter Gomber
         M. Sc. Jascha-Alexander Koch
         Dr.-Ing. Sonja Bergsträßer

         Herausgeber
         Prof. Dr. Wolfgang König
         Vorstandsvorsitzender des E-Finance Lab
         Frankfurt am Main e. V.
         Prof. Dr. Peter Gomber
         Stellvertretender Vorstandsvorsitzender des E-Finance Lab
         Frankfurt am Main e. V.

         Kontakt
         info@efinancelab.com
         www.efinancelab.com

         Gestaltung
         Novensis Communication GmbH
         Bad Homburg

         3. Ausgabe, 2018
         Auflage: 200 Stück (Print) / 2.000 Stück (E-Paper)

         Copyright © by E-Finance Lab Frankfurt am Main e. V.

         Printed in Germany
         ISSN 1866-1238
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                                                                                                                                                                                   efinancelab | quarterly 03 | 2018   03

         Editorial
         Brexit Challenges and Solutions
         for EU Financial Markets
         Matthias Graulich                                                                                                                                                Matthias Graulich
                                                                                                                                                                          Member of the Executive Board
                                                                                                                                                                          Eurex Clearing

         After the financial crisis, the G20 committed to      EU accounting for almost 80% of its financial          CCP, cooperation is of course beneficial under      EU regulators that OTC IRD denominated in
         bringing over-the-counter (OTC) derivatives mar-      market activity. As regards IRD denominated in         fair weather. However, conflicts of interest        Euro must be cleared within the EU going for-
         kets towards more transparency and collaterali-       the EU’s currency – the most important currency        might appear quickly in a crisis scenario. Then,    ward, we believe that a market-led solution to
         zation against risk exposures. In particular, cen-    in the OTC IRD market next to the US Dollar –          a stabilizing measure from the perspective of       develop a liquid, EU27-based alternative is
         tral clearing via Central Counterparties (CCPs)       even more than 95% are currently cleared at the        the home supervisor might go against our            preferable over any forced relocation. Our pro-
         has thus become the corner stone of risk mana-        London Clearing House (LCH). Amidst the signif-        interests from the EU perspective. This illus-      gram has gained broad market support with
         gement in financial markets. CCPs calculate           icant volume in question, Brexit will lead to a sit-   trates well the limits of joint supervision,        29 sell-side firms from the US, the United
         risks in real-time, demand adequate collateral,       uation in which a CCP with systemic importance         entailing a right of information but no decision-   Kingdom, Asia, and Continental Europe on
         and guarantee the fulfillment of transactions.        for EU financial stability will operate outside the    making or enforcement powers for EU author-         board and a strong increase in market share
         Consequently, one crucial element for CCPs’           umbrella of EU regulation and supervision – ulti-      ities. Relocation might be the only regulatory      to 8% in May 2018 from close to nothing last
         ecosystem is an efficient supervisory setup.          mately leaving EU supervisors and central banks        tool to ensure that the CCP in question is          year. Most importantly, we can observe a level
                                                               without appropriate tools for intervention.            appropriately supervised and decisions by EU        playing field in OTC IRD execution prices. Bid-
         This becomes especially evident when we look                                                                 authorities can actually be enforced.               offer spreads for Eurex Clearing and LCH-
         at OTC interest rate derivatives (IRD) as the         This is why EU regulators are discussing how                                                               cleared transactions which were assumed to
         largest derivatives market in the world: Clearing     to enhance the EU’s ability to manage potential        Establishing a Market-Led Solution for a            drive adverse effects on EU end clients are
         and risk management of these products are             systemic risks, which may result from Euro-            EU27-Based Clearing Alternative                     essentially the same now, nullifying any con-
         essential for the real economy and financial          denominated financial products cleared out-            March 2019 is getting closer and a hard Brexit      cerns around price quality and costs for the
         stability. IRD are closely interlinked with the mo-   side the EU jurisdiction: Joint supervision and        cannot be ruled out. It is more important than      industry. By establishing a competitive, effi-
         netary and liquidity policy of central banks and      location requirements for systemically impor-          ever to get prepared now. In order to assist the    cient market-led solution, clients and the
         they are used by the buy-side to hedge against        tant third-country CCPs.                               market and regulators alike to cope with the        broader market place can benefit through
         interest rate risks affecting their business.                                                                unprecedented uncertainty around Brexit,            greater choice and competition, improved price
                                                               Limits of Joint CCP Supervision When Financial         Eurex Clearing, one of the world’s leading          transparency and quality, as well as greater
         Brexit Challenges for Systemically Important          Stability Matters Most                                 CCPs, has developed a partnership program           robustness of financial markets, bringing the
         Clearing Activities                                   As regards joint supervision by EU authorities         together with major participants in the IRD         EU closer to the G20 objective of strengthening
         The UK currently acts as a wholesale hub for the      and the home supervisor of a third-country             market. While we fully agree with the desire of     financial stability.
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         04     efinancelab | quarterly 03 | 2018

         Research Report                                                                                            A DBS formulates a cross-functional business                investments in IT and therefore most likely to
                                                                                                                    strategy, which integrates „digital“ purposes by            already manage the challenges of the digitization.
                                                                                                                    definition in order to leverage IT-related resources        Assuring for the IT leader’s decisional power, we
                                                                                                                    to create differential value (Bharadwaj et al., 2013).      considered companies with a firm size of 50
         How Digitization Disempowers CIOs                                                                                                                                      or more employees as well as maintaining IT
                                                                                                                    Still, the two concepts mainly differ in terms of           departments with more than two employees.
         in Strategy Building                                                                                       being structured by either the coordination of two          35% of the respondents in our sample derive
                                                                                                                    separate strategies for business and IT (IT align-          from the finance industry and the IT sector.
         EXTANT STRATEGY CONCEPTS ARE CHALLENGED DUE TO THE ONGOING DIGITIZATION,                                   ment) or one fused overall strategy (DBS). As the
         WHICH FUNDAMENTALLY CHANGES CONDITIONS FOR ALL MARKET PARTICIPANTS. THIS                                   concept of DBS in contrast to extant strategy               To our knowledge, our research (Wunderlich,
         RESEARCH COMPARES THE CONCEPT OF IT ALIGNMENT WITH THE RECENTLY INTRODUCED                                 attempts is not clarified yet, the task of this             2018) is the first to gain a measurable concep-
         “DIGITAL BUSINESS STRATEGY” (DBS), WHICH DESCRIBES A CROSS-FUNCTIONAL AND                                  research is to give first insights for a comparison         tualization for the recently introduced concept of
         AGILE FUSION OF BUSINESS AND IT STRATEGY. THE RESULTS REVEAL A TOTAL ABSENCE                               with the established conception of IT alignment.            DBS. Due to the exploratory approach for quanti-
         OF A DIRECT INFLUENCE OF IT LEADERS (CIOS) ON DBS, WHEREAS A HIGH IMPACT ON IT                             Since organizational leaders are in charge of for-          fying DBS, we build on prior theoretical concep-
         ALIGNMENT IS STILL GIVEN. BUSINESS LEADERS IN TURN IMPACT MORE ON DBS.                                     mulating strategy, this research focuses in partic-         tualization (Bharadwaj et al., 2013). These
                                                                                                                    ular on how top managers influence both con-                theoretical considerations serve as input for
         Nico Wunderlich                                      Roman Beck                                            cepts, strategic IT alignment and DBS separately.           executing an exploratory factor analysis based on
                                                                                                                                                                                the gained survey data. This statistical procedure
                                                                                                                    Method                                                      reveals a four factor structure as quantitatively
         Introduction                                         existence of a business strategy and a separate IT    During December 2016 and January 2017, a quan-              deployable representation of DBS (Table 1).
         Digital business environments are characterized      strategy. Latest attempts underline the socially      titative survey was conducted among 944 partici-
         by higher interconnectedness and expanding           complex processes to achieve IT alignment             pants of an online panel of senior IT decision mak-         We apply the four items for DBS within a nomolog-
         interdependencies, questioning static approaches     through a shared understanding between busi-          ers in the U.S., resulting in N=255 completed               ical network to achieve first content-related
         to compete in these markets. Uncertainty and         ness and IT executives about the role of IT in an     questionnaires. In particular, we focused on                results in comparison to IT alignment. To explore
         dynamism in digitized markets demand for an          organization.                                         knowledge-intensive organizations, as classified            the coherence with related organizational struc-
         increased agility of business strategies. Existing                                                         by the OECD, which are characterized by higher              tures, this analysis tests all mentioned constructs
         strategy concepts have to be revised due to the      In order to keep up with the aforementioned chal-
         encompassing role of IT evolving from a mere         lenges of digitization, strategic concepts which                                        How effective is your company in appropriating value through the control of
                                                                                                                     Digital Architecture
         business supporter towards an integral part of       prepare for an era after the digital transformation                                     the firm’s digital architecture?

         whole businesses.                                    are requested, when business models completely                                          How effective is your company in leveraging value from multisided
                                                                                                                     Digital Business Model
                                                              rely on IT. A rethinking of traditional structures,                                     business models?
         The last 25 years have been determined by            control elements, and strategic concepts for IT
                                                                                                                                                      How effective is your company in speeding up learning for improving strategic
         attempts to overcome the gap between IT as kind      underlines the challenge for organizations to          Business Dynamism
                                                                                                                                                      and operational decision making?
         of “intruder” into a historically grown business     develop a digital mindset, consolidated and for-
                                                                                                                                                      How well does your company take advantage of data, information, and
         environment, which gave rise to the emergence of     mulated in digital business strategies (DBS),          Information Management
                                                                                                                                                      knowledge abundance?
         what is known as IT alignment (Coltman et al.,       which suppose a fusion of IT and business strategy
         2015). IT alignment is characterized by a parallel   within one single program (Teece et al., 2016).       Table 1: Measuring Digital Business Strategy: Surrogate Four-Item Conceptualization
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                                                                                                                                                                                                 efinancelab | quarterly 03 | 2018      05

                                                                                                                                strategic concepts was assessed on managerial           interconnectivity and interdependencies.
                     CIO
                                                                                                                 0.094n.s.      level in knowledge-intensive industries. The find-
               Stuctural Power
                                                                                                                                ings reveal a differentiated view on which organi-      Business managers appear capable of assessing
                                                                                                                                zational leaders influence which strategy concept.      strategic aspects of digitization. On the one hand,
                                 0.466***                                                                                       Due to its conceptualization as coordinating the        this indicates good conditions for a profoundly
                                                           Strategic                                         Digital Business
                                                                                  0.359***
                                 0.393***
                                                         IT Alignment                                            Strategy       business and IT strategies, IT alignment is deter-      implemented digital mindset shouldered by both
                                                                                                                                mined by both the CIO as well as the executive          the IT and the business side in the regarded organ-
                                                                                                                                board to a comparable extent. For DBS, we find a        izations. On the other hand, IT competence of
               Executive Board                                                                                  0.428***        complete different picture: As main finding of our      business managers shifts the strategic IT decision
                                                                                                                                study, we especially emphasize that CIOs as high-       making authority from the IT side to the business
         * = p-value < 0.05        ** = p-value < 0.01    *** = p-value < 0.001     n.s. = not significant
                                                                                                                                est IT leaders in an organization do not share any      side, as our research reveals.
         Figure 1: Influence of CIOs and Executive Board on IT Alignment and Digital Business Strategy                          direct influence on DBS.
                                                                                                                                                                                        References
         within one structural equation model (SEM). This              ture of the concept: Both leader groups (CIOs and        Our research presents the two concepts IT align-        Bharadwaj, A. S.; El Sawy, O. A.; Pavlou, P. A.;
         statistical operation estimates interrelations in             business managers) influence the formation of IT         ment and DBS as highly correlated. After a decade       Venkatraman, N. V.:
         multiple linear regressions simultaneously for a              alignment on comparable level. Our research              to overcome the gap between business and IT via         Digital Business Strategy: Toward a Next
         whole research model. All gained path coefficients            shows a slightly higher determination of IT              IT alignment, the well-balanced influence by both       Generation of Insights.
         were found highly significant or clearly not verifi-          alignment by the IT side than from the business          the IT and the business side on IT alignment high-      In: MIS Quarterly, 37 (2013) 2, pp. 471–82.
         able (Figure 1).                                              side, stating the CIO’s structural power as              lights this concept as approved. This research
                                                                       leading to higher strategic decision-making              confirms IT alignment as preceding DBS; espe-           Coltman, T.; Tallon, P.; Sharma, R.; Queiroz, M.:
         Empirical Findings                                            authority within the IT alignment process.               cially the measured strategic IT domain know-           Strategic IT alignment: Twentyfive years on.
         The two regarded strategic concepts, IT align-                                                                         ledge of the business managers derives from             In: Journal of Information Technology, 30 (2015)
         ment and DBS, are influenced by different orga-               The findings for the influence of IT alignment on        achieved social IT alignment between business           2, pp. 91–100.
         nizational leaders according to their affiliation to          DBS may be traced back to achieved social align-         and IT leaders.
         the IT side or business side. Confirmed by the                ment and shared understanding about IT between                                                                   Teece, D.; Peteraf, M.; Sohvi, L.:
         applied statistical procedures, only the business             business and IT leaders. IT alignment serves as          The changed importance of IT demands strategic          Dynamic Capabilities and Organizational Agility
         side impacts a DBS in organizations: The highest              suitable predecessor of building a DBS in the            concepts that facilitate increased agility for organ-   Risk, Uncertainty, and Strategy in the Innovation
         influence in our model was found for the top                  regarded organizations, even more since the              izations. This study finds a significant influence of   Economy.
         management team affecting DBS. No direct                      tracked IT knowledge of the business side serves         business managers on IT related strategy building       In: Sloan Management Review, 58 (2016) 4,
         impact of CIOs on DBS could be proven. Although               as a profound resource of business leaders in for-       in knowledge-intensive industries, in particular        pp. 13-35.
         being designated as “digital”, DBS are predomi-               mulating the digital facets of a DBS in particular.      for fused business strategies encompassing
         nantly determined by the business side.                                                                                digital facets. Our analysis demonstrates an            Wunderlich, N.:
                                                                       Conclusion                                               already executed responsibility and accountability      Exterminate? – Who Influences IT Alignment
         Coincidentally, the path for a CIO to influence DBS           This research demonstrates how organizational            of the business side for coping with these chal-        and Digital Business Strategy.
         is of indirect manner by affecting the IT strategy            decision making changes under the progressively          lenges of the digitization, since the concept of DBS    In: Proceedings of the 26th European Confe-
         within the IT alignment process only. The results             ongoing digitization. The influence of the business      incorporates dynamic capabilities for firms to          rence on Information Systems (ECIS 2018);
         for IT alignment are in line with the defined struc-          side as well as from the IT side on two IT-related       answer the challenges of increasing market              Portsmouth, UK.
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         06     efinancelab | quarterly 03 | 2018

         Research Report                                                                                           portant limitations of the robo-advisors’ matching    the investor has to decide on the recurring in-
                                                                                                                   algorithms. In particular, several tools match        vestment amount (contribution rate), the inten-
                                                                                                                   clients to risky portfolios based on only a handful   ded investment horizon in years, the desired
                                                                                                                   of questions about a client’s risk preferences        risk-level (“low”, “medium”, “high”), and the fund
         The Impact of Robo-Advice on                                                                              while others elicit risk preferences more com-        type (passive ETFs or actively managed mutual
                                                                                                                   prehensively but only offer a few portfolios to       funds or a blend of both). Based on these entries,
         Fund Savings Plan Choices                                                                                 match with (Tertilt and Scholz, 2017). Despite        the robo-advisor proposes a specific asset allo-
                                                                                                                   their simplicity and associated concerns about        cation and provides one fund recommendation
         IN THE CURRENT REGIME OF LOW INTEREST RATES, TAKING SOUND SAVINGS DECISIONS                               suitability, robo-advisors have seen a tremen-        within each recommended asset class and re-
         POSES A SIGNIFICANT CHALLENGE TO MOST INDIVIDUALS. FUND SAVINGS PLANS ALLOW                               dous growth in assets under management                gion (e.g., European equities). The investor is
         TO ACCUMULATE PRIVATE SAVINGS VIA AUTOMATED RECURRING INVESTMENTS IN                                      (AuM). For instance, Oliver Wyman (2017) pre-         free to change these default fund recommen-
         SELECTED FUNDS. LOW FEES AND SMALL MINIMUM INVESTMENT AMOUNTS MAKE THEM                                   dicts AuM of German robo-advisors to increase         dations by choosing alternative funds from an
         A SUITABLE SAVINGS VEHICLE ALSO FOR LOW NET-WORTH INDIVIDUALS. WHILE TRADI-                               by 165% p.a. from about EUR 0.8 billion in 2017       interactive list consisting of a broad universe of
         TIONAL FINANCIAL ADVISORS ONLY RELUCTANTLY PROVIDE ADVICE ON SMALL-SCALE                                  to EUR 35 billion in 2021. Currently, robo-advi-      ETFs and active mutual funds.
         INVESTMENTS, THE RECENT SURGE OF ROBO-ADVISORS ENABLES ACCESS TO ADVICE ON                                sors are continuously becoming more sophisti-
         SAVINGS PLAN CHOICES FOR INVESTORS FROM ALL WEALTH BANDS. IN THIS REPORT,                                 cated aiming at offering a more individualized        Who Uses Robo-Advice Savings Plans?
         WE PRESENT EMPIRICAL RESULTS ON THE IMPACT OF INTRODUCING AN AUTOMATED                                    advice process and eventually holistic financial      We compare investment choices of investors
         INVESTMENT TOOL AT A LARGE GERMAN ONLINE BANK ON PRIVATE INVESTORS’ SAVINGS                               planning services.                                    who set up SPs with guidance of the robo-advi-
         DECISIONS.                                                                                                                                                      sor (robo-advice SP users) to choices of inves-
                                                                                                                   Motivated by these trends, we investigate the         tors who do not make use of the tool when set-
         Konstantin Bräuer                                                                                         effect of robo-advice on SP choices of individual     ting up an SP (self-directed SP users). The
                                                                                                                   investors using data from an online bank that         average contribution rate per SP amounts to
                                                                                                                   provides an automated investment solution to          EUR 341.3 for robo-advice SP users and to EUR
         Introduction                                                                                              its clients.                                          276.47 for self-directed SP users, or 5.3% and
         During the past years, households have been         Robo-advisors offer automated and low-cost                                                                  4.1% when stated relative to investors’ total
         confronted with exceptionally low interest rates    investment advice and asset management servi-         Data                                                  assets deposited at the bank. Around 80%
         making savings decisions increasingly difficult.    ces available at substantially lower investment       We obtain data from a large German online             of SPs in the sample see contributions at a
         At the same time, declining levels of pension       requirements compared to traditional advisory         bank that provides a wide range of retail bank-       monthly frequency.
         benefits have shifted the responsibility to pro-    services. These online tools promise to provide       ing products, such as checking and savings
         vide for one’s old age towards the individual.      unbiased advice primarily by recommending in-         accounts as well as brokerage services. In 2014,      We find that robo-advice SP users have both sub-
         Households are thus more than ever required         vestments in low-cost passively managed ex-           the bank introduced an automated investment           stantially lower total assets under management
         to make adequate savings decisions. In this         change-traded funds (ETFs) thereby overcoming         solution (robo-advisor) that offers a guided          (EUR 22,018 vs. EUR 35,844 on average) and lower
         context, fund savings plans (SPs) have increas-     problems of traditional personal advice, such as      process for investments in funds through lump         portfolio assets (EUR 13,490 vs. EUR 25,491 on
         ingly been promoted by the media, government        distorted incentives that push clients towards        sum investments and SPs.                              average) while there is no significant difference in
         institutions and, more recently, by robo-advi-      high-cost products and harm performance (e.g.,                                                              income between both groups. Moreover, robo-
         sors as a powerful tool to help individuals build   Hackethal et al., 2012; Mullainathan et al., 2012).   To set up an SP, the robo-advisor requires an         advice SP users on average trade less than
         up savings.                                         First empirical studies, however, emphasize im-       investor to make several decisions. Specifically,     non-users and have a shorter relationship with
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                                                                                                                                                                                            efinancelab | quarterly 03 | 2018       07

         their bank. Overall, descriptive statistics indicate        means between treatment and control group                  Additionally, robo-advice SPs on average have       treatment period) and then set up a new SP
         that among SP investors there is selection of               investors and shows that both groups differ sub-           an equity (bond) share of 50.4% (48.6%) while       during July 2014 – December 2015 (post-treat-
         younger, less experienced, and less wealthy indi-           stantially along several SP characteristics.               self-directed SPs have an average equity            ment period) with the help of the tool (treat-
         viduals into the observed robo-advisor.                                                                                (bond) share of 80.9% (11.4%). Only 5.5% of         ment group) or self-directed (control group),
                                                                     For example, the average share of passive funds            robo-advice SPs are allocated to equity funds       respectively. Figure 2 depicts a monthly time-
         How Does the Tool Shape Savings Plans of                    (passive share) amounts to 89.4% for robo-advice           only. On the contrary, 65.9% of self-directed       series of four key portfolio measures and
         First-Time Users?                                           SPs and 69.8% for self-directed SPs. As a result,          SPs are equity-only portfolios. Hence, SP port-     suggests that using the robo-advisor signifi-
         In a first step of our analyses, we construct a             the average total expense ratio (TER) of robo-             folios set up with the help of the tool exhibit     cantly changes investors’ SP choices. We test
         sample of investors who set up their first SP at            advice SPs is 35 basis points (bps) lower than the         substantially different risk-return characteris-    for the significance of the illustrated treatment
         the bank after introduction of the robo-advisor             average TER of self-directed SPs. While this dif-          tics. Finally, our results indicate that robo-ad-   effect and find that our previous results
         tool during July 2014 – December 2015 and                   ference potentially reflects a selection mecha-            vice SP portfolios are also more diversified. In    for first-time SP users also hold in a within-
         never invested through an SP before. Specifi-               nism of investors preferring ETFs selecting into           particular, they have a smaller allocation to       subject setting that controls for observable
         cally, we compare investors who set up their                robo-advice it is, however, not solely driven by a         home equity (i.e., German equities) and exhibit     investor characteristics as well as unobservable
         first SP with the help of the robo-advisor (treat-          higher share of passive funds in robo-advice SPs.          a lower return loss measured as the vertical        investor and time fixed-effects. Specifically, our
         ment group) to self-directed investors who set up           Robo-advice SPs also contain less costly funds             distance to the capital market line in a mean-      estimates indicate that setting up a new SP
         their first SP in the same time period but do not           than self-directed SPs both within the group of            variance diagram (Calvet et al., 2007). Thus,       with guidance of the robo-advisor significantly
         use the tool (control group).                               active and passive fund choices. In particular, the        results suggest that robo-advice users benefit      decreases (increases) the equity (bond) share
                                                                     majority of robo-advice users (87.4%) adheres              from the tool’s recommendations since port-         by 14% (23%), increases the passive share by
         To account for self-selection, we use a matching            to the tool’s default fund recommendations and,            folio underdiversification has been shown to        28%, and decreases the average TER of SP
         methodology that performs a nearest-neighbor                importantly, these funds are by and large less             significantly impair risk-adjusted returns (e.g.,   funds by 45.2 bps relative to the effects when
         propensity score matching but restricts the                 costly than funds selected by self-directed                Goetzmann and Kumar, 2008).                         setting up a new SP in the post-treatment peri-
         matching to groups that are similar with respect            investors. Robo-advice users can be expected to                                                                od without guidance of the tool. Most impor-
         to specific ranges of demographic and account               significantly benefit from this cost advantage             All the aforementioned unconditional differen-      tantly, also in a within-subject setting we find
         characteristics. Figure 1 presents differences in           (e.g., French, 2008).                                      ces in means are confirmed in a regression          that the robo-advisor significantly alters the
                                                                                                                                setting when controlling for various observable     risk-return (i.e., diversification) characteristics
         Number of funds                      3.5
                                              2.3                                                                               investor characteristics pointing towards high-     of users’ SPs. That is, we observe a decrease
                                                                                                         50.4
         Equity share (%)                                                                                80.9                   ly statistically and economically significant       in the annualized return loss of 31 bps through
                                                     2.3
         Home equity share (%)                       12.4                                                                       effects of using the tool on diversification and    tool usage. More precisely, setting up an SP
         Bond share (%)                                                        48.6                                             cost properties of SPs.                             with guidance of the tool slightly decreases
                                                                               11.4
                                                                                             5.5                                                                                    expected returns, which shifts overall SP port-
         Equity only (%)                                                                     65.9
         Passive share (%)                                                                                         89.4         How Does the Tool Change Investors’ Savings         folios away from the efficient frontier, but sub-
                                                                                                                   69.8
         Average TER (bps)                                                                    33.0                              Plan Choices?                                       stantially decreases total and idiosyncratic
                                                                                              68.0
         Annualized return loss (bps)
                                                                                                                43.0            To further validate and isolate the treatment       volatility, which shifts them disproportionately
                                                                                                                86.0
                                                                                                                                effect of the tool, we conduct a differences-in-    closer to the efficient frontier, as compared
                                        0                       25            50                    75                    100
                                                                                                                                differences analysis using monthly data of SP       to when setting up a new SP without using the
            Robo-advice SPs                 Self-directed SPs
                                                                                                                                users. The sample consists of investors who         tool. This results both from less aggressive
         Figure 1: Savings Plan Characteristics by Type of Savings Plan                                                         use SPs during January 2013 – June 2014 (pre-       asset allocations and a selection of more diver-
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         08                                efinancelab | quarterly 03 | 2018

                                                                                                                                                                  similar to each other, i.e., the robo-advisor         References
                                                           Passive Share                                                      Average TER (%)
          0.60                                                                                         1.50                                                       leads to more homogenous portfolios. This             Calvet, L. E.; Campbell, J. Y.; Paolo, S.:
                                                                                                                                                                  results primarily from the high rate of adher-        Down or Out: Assessing the Welfare Costs of
          0.30                                                                                         1.00                                                       ence to the tool’s default fund recommenda-           Household Investment Mistakes.
                                                                                                                                                                  tions, which leads to similar fund choices            In: Journal of Political Economy, 115 (2007) 5,
          0.00                                                                                         0.50
                                                                                                                                                                  among robo-advice users.                              pp. 707-747.
                                                            Bond Share                                                 Annualized Return Loss (%)
         0.30                                                                                          1.30                                                       As shown in Figure 2, also for control group          French, K. R.:
                                                                                                                                                                  investors we find an increase (decrease) in the       Presidential Address: The Cost of Active Investing.
         0.15                                                                                          0.80
                                                                                                                                                                  passive share (average TER) but the magni-            In: The Journal of Finance, 63 (2008) 4, pp. 1537-
          0.00                                                                                         0.30
                                                                                                                                                                  tudes of the effects are much smaller. Thus,          1573.
                                       Jan13       Oct13    Jul14    Apr15    Jan16       Oct16          Jan13        Oct13    Jul14    Apr15   Jan16    Oct16
                                                                                                                                                                  also control group investors change their SP
                                                                                                                                                                  choices in the post-treatment period when set-        Goetzmann, W. N.; Kumar, A.:
                                       Robo-advice users               Robo-advice non-users
                                                                                                                                                                  ting up a new SP. As illustrated in Figure 2 and      Equity Portfolio Diversification.
          Figure 2: Savings Plan Characteristics Over Time and the Impact of Robo-Advice                                                                          3, however, self-directed investors’ diversifica-     In: Review of Finance, 12 (2008) 3, pp. 433-463.
                                                                                                                                                                  tion choices are largely unchanged.
         sified funds. Figure 3 illustrates these differ-                                              located within the orange ellipse in the left                                                                    Hackethal, A.; Haliassos, M.; Jappelli, T.:
         ences by depicting the position of SPs in a                                                   panel of Figure 3 after investors have used                Conclusion                                            Financial Advisors: A Case of Babysitters?.
         mean-variance diagram as well as correspon-                                                   the tool. It becomes apparent that after using             Our results suggest that investors can benefit        In: Journal of Banking and Finance 36 (2012) 2,
         ding 90% confidence ellipses for our before/                                                  the robo-advisor, users’ SPs are located signi-            from automated investment tools in building           pp. 509-524.
         after and user/non-user observations. For                                                     ficantly closer to the efficient frontier (the capi-       up well-diversified and low-cost (SP) portfolios.
         example, 90% of robo-advice users’ SPs are                                                    tal market line) and become substantially more             On the other hand, we find that investors sub-        Mullainathan, S.; Noeth, M.; Schoar A.:
                                                                                                                                                                  stantially alter their asset allocation choices       The Market for Financial Advice: An Audit Study.
                                                               Robo-Advice Users                                              Robo-Advice Non-Users               when using the tool even though recommenda-           In: NBER Working Paper, 2012.
         Expected monthly return (%)

                                           1                                                                  1                                                   tions are based on only a few input parameters
                                                                                                                                                                  rather than a more comprehensive individual           Oliver Wyman GmbH:
                                                                                                                                                                  risk profile. These findings raise concerns           Robo Advice – Ungebremstes Wachstum. Online
                                         0.5                                                             0.5
                                                                                                                                                                  about the suitability of digital advice that focus-   publication, http://www.oliverwyman.de/our-
                                                                                                                                                                  es on simplicity by offering generic advice and       expertise/insights/2017/aug/robo-advice-
                                           0                                                                  0                                                   only little individualization. Moreover, the large    ungebremstes-wachstum.html.
                                                                                                                                                                  fraction of users adhering to default fund rec-
                                               0                         5                        10              0                     5                    10
                                                                                                                                                                  ommendations points out the importance of             Tertilt, M.; Scholz, P.:
                                                           Monthly return std. dev. (%)                                   Monthly return std. dev. (%)
                                                                                                                                                                  appropriate default (fund) settings in automat-       To Advice, or Not to Advice – How Robo-Advi-
                                       90% confidence ellipse (before)                Before              Capital market line
                                                                                                                                                                  ed investment solutions. As a next step, we will      sors Evaluate the Risk Preferences of Private
                                       90% confidence ellipse (afer)                  After               Market portfolio
                                                                                                                                                                  further elaborate on the causal effect of the         Investors.
          Figure 3: Savings Plan Efficiency and the Impact of Robo-Advice                                                                                         tool on investor choices.                             In: SSRN Working Paper, 2017.
Q-3_2018_efl-News_16 03.07.18 01:20 Seite 9

                                                                                                                                                                                   efinancelab | quarterly 03 | 2018       09

         Insideview

         Buy-Side Trading – First Impressions:
         180 Days into MiFID II
         INTERVIEW WITH CHRISTOPH HOCK                                                                                                                                    Christoph Hock
                                                                                                                                                                          Head of Multi Asset Trading
                                                                                                                                                                          Union Investment

         Since January 3rd, 2018, MiFID II has to be          impact, has decreased?                                  Could you provide us with some examples for         our market insights to regulators. At the same
         applied in the European Union. What are the                                                                  new sources of liquidity?                           time, it is our goal to take part in the process and
         main implications of MiFID II and has the            I think it is too early for a comprehensive review of                                                       to make sure that the cost of trading is further
         regulatory initiative changed your role as           the impact of MiFID II, despite the fact that the       Of course. We do notice that central risk books     reduced to offer our clients and our investors
         trading desk?                                        regulatory initiative has been live for roughly 180     at bulge brackets firms and conditional LIS         the best service possible. This applies to equity
                                                              days. At first glance, though, the costs are impro-     (large-in-scale) venues are being used more         trading as well as to fixed income, FX, deriva-
         Our role as a trading desk has not changed at        ving slightly in favor of our clients. Our internal     actively. The same holds true for systematic        tives, commodities, and securities lending.
         all. In MiFID II, just as it was under the rule of   transaction cost analysis (TCA) confirms this.          internalisers and periodic auctions. These li-
         MiFID I, our ultimate goal has always been to                                                                quidity sources benefit from the double volume      What is the role of the trading desk in the
         deliver a true best-in-class service to our          Do you see differences in market segments               caps. They allow for more flexibility on the one    investment process as of today?
         clients – internally, our portfolio managers,        and trading venues concerning the impact of             hand and simultaneously require an enhanced
         externally, our investors – and to offer best exe-   the new regulatory set of rules?                        skill set of our traders on the other hand.         Trading has become much more crucial in
         cution at all times. Reaching this aim is not just                                                                                                               the world of asset management. This develop-
         another box to tick but requires both deep mar-      Most definitely. In lit markets, average spreads        So what’s next? Do you see further modifica-        ment is not entirely new and we have been
         ket insight and strong relationships with other      tend to be at levels pretty similar to what we          tions from regulators’ perspectives, e.g.,          playing an active role in it for the last years.
         market participants as well as a sophisticated       have experienced in 2017. However, order book           MiFID III?                                          What we do notice more recently is the inten-
         electronic approach. In this context, and in par-    depth has diminished substantially. Another                                                                 sified focus that investors put on a profession-
         ticular under the regime of MiFID II, it is key to   observation is that due to the implementation of        We are in constant exchange with our regulators     al high-quality trading desk. From a process
         have access to the very best sources of liquidity    MiFID II and its double volume caps, dark pool          to serve as a partner and consultant in case        perspective, top-notch trading capabilities are
         in order to fulfill the highest standard of our      activity as in multilateral trading facilities is       that modified regulatory measures are to be         of the highest importance to clients. It appears
         best execution policy.                               reduced substantially. The regulators’ goal to          planned and eventually installed. Our objective     to be an integral part of the investment
                                                              somehow limit dark pool trading has been at             is to support the development and improve-          process.
         What are your main observations? Do you              least partially achieved. Looking at new sources        ment of a functional regulatory framework.
         think that the cost of trading, i.e., your market    of liquidity, we notice enhanced market activity.       We do this in order to be up to date and to offer   Thank you for this interesting conversation.
Q-3_2018_efl-News_16 03.07.18 01:20 Seite 10

         10     efinancelab | quarterly 03 | 2018

         Infopool
         News
         University Award of the DAI Goes to Dr. Haferkorn                                                         Prof. Gomber Refuses Offer of University of Luxembourg and Stays in Frankfurt
         The “Deutsches Aktieninstitut” (DAI) annually awards outstanding academic research in the field of        The University of Luxembourg has offered the “PayPal-FNR PEARL Chair in Digital Financial
         capital markets and securities with the DAI-Hochschulpreis. Dr. Martin Haferkorn (layer 2, supervisor     Services” to Prof. Gomber (layer 2). The Chair was combined with a PEARL Grant of the Luxembourg
         Prof. Gomber) received the award for his dissertation “High-Frequency Trading in Fragmented               National Research Fund (FNR) of EUR 5 Million. Prof. Gomber has now decided to refuse this offer
         European Equity Markets – Implications for Market Quality”.                                               and stays at Goethe University Frankfurt and at the E-Finance Lab.

         Dr. Ringel Wins EHI-Dissertation Award 2018                                                               Daniel Blaseg Receives Best Doctoral Paper Award
         On February 28th, the 11th award ceremony of the EHI Science Award 2018 took place in Düsseldorf.         Daniel Blaseg has received the Best Doctoral Paper Award at the 8th Leuphana Conference on Entre-
         The EHI Science Award recognizes young scientists for their excellent scientific work and co-operation    preneurship in Lüneburg, Germany for his manuscript “Consumer Protection under Laissez-Faire
         projects. Winner in category “Dissertation” is Dr. Daniel M. Ringel (layer 3, supervisor Prof. Skiera).   Regulation”.

         TU Darmstadt Dissertation Award for Dr. Björn Richerzhagen
         Björn Richerzhagen (layer 1, supervisor Prof. Steinmetz) has received the Dissertation Award for his      Selected E-Finance Lab Publications
         thesis “Mechanism Transitions in Publish/Subscribe Systems – Adaptive Event Brokering for
         Location-based Mobile Social Applications”. The Dissertation Award is provided by the association         Gomber, P.; Kauffman, R. J.; Parker, C.;             Müller, P.; Bergsträßer, S.; Rizk, A.;
         “Freunde der TU Darmstadt” and honors once a year the best dissertations at TU Darmstadt.                 Weber, B. W.:                                        Steinmetz, R.:
                                                                                                                   On the Fintech Revolution: Interpreting the Forces   The Bitcoin Universe: An Architectural Overview
         Prof. Skiera Appointed as Fellow of the European Marketing Academy                                        of Innovation, Disruption and Transformation in      of the Bitcoin Blockchain.
         At this year’s EMAC conference in Glasgow, the European Marketing Academy will recognize                  Financial Services.                                  In: Lecture Notes in Informatics (LNI), (2018) 283,
         Professor Skiera’s outstanding contributions to the scholarship and practice of marketing and award       In: Journal of Management Information Systems,       pp. 15-34.
         him with a membership among a very selected group of Fellows of the European Marketing Academy            35 (2018) 1, pp. 220-265.
         (“EMAC Fellow”).                                                                                                                                               Nguyen, T. A. B.; Rettberg-Päplow, M.;
                                                                                                                   Hanspal, T.:                                         Meurisch, C.; Meuser, T.; Richerzhagen, B.;
         New Colleague at the Chair of Prof. Hackethal                                                             The Effect of Personal Financing Disruptions on      Steinmetz, R.:
         René Bernard has joined the Chair of Prof. Hackethal (layer 3) as an external doctoral student in         Entrepreneurship.                                    Complex Services Offloading in Opportunistic
         March 2018. He holds a Master’s Degree in Economics from the University of Cologne. During his            In: American Finance Association (AFA), Phila-       Networks.
         doctoral studies he will focus on different influences on the savings and investment behavior of          delphia (PA), US, 2018.                              In: Proceedings of IFIP Networking, Zürich,
         individuals. Since 2017, René is working as a research assistant at the Research Centre of the                                                                 Switzerland, 2018.
         Deutsche Bundesbank.                                                                                      Koch, J.; Lausen, J.; Kohlhase, M.:
                                                                                                                   Towards Internalizing the Externalities of Over-     Siering, M.; Deokar, A.; Janze, C. :
         Professors Hinz and Skiera Win Sheth Foundation/Journal of Marketing Long-Term Impact Award               funding – Introducing a 'Tax' on Crowdfunding        Disentangling Consumer Recommendations:
         The Sheth Foundation rewarded Professors Hinz and Skiera (layer 3) with the Journal of Marketing          Platforms.                                           Explaining and Predicting Airline Recommen-
         Award for the long term contributions to the field of marketing for their article Hinz, O., Skiera,       In: Proceedings of the 26th European Conference      dations Based on Online Reviews.
         B., Barrot, C., & Becker, J. U.: “Seeding strategies for viral marketing: An empirical comparison”.       on Information Systems (ECIS); Portsmouth,           In: Decision Support Systems, (2018) 107,
         In: Journal of Marketing, 75 (2011) 6, pp. 55-71. The award honors the article published in the Journal   UK, 2018.                                            pp. 52-63.
         of Marketing between 2008 and 2012 that has made the largest contribution to the field. The selection
         committee honored its more than 450 citations in Google Scholar.                                          For a comprehensive list of all E-Finance Lab publications see http://www.efinancelab.com/publications
Q-3_2018_efl-News_16 03.07.18 01:20 Seite 11

                                                                                                                                                                 efinancelab | quarterly 03 | 2018   11

         Infopool
         RESEARCH PAPER: THE ECONOMICS OF PRIVACY
         Focusing on the economic value and trade-offs associated with the privacy and disclosure of per-
         sonal information, this article reviews the literature on the economics of privacy. The three keys are:   E-Finance Lab Quarterly
         First, there is no consensus on a single unifying understanding of the economic theory of privacy.
         Second, the impact of privacy protection on the individual and societal welfare is context-specific.
         Third, due to information asymmetries between consumers and firms regarding the purpose, con-
         sequences, and time of the data collection, consumers are unable to make informed decisions about         The E-Finance Lab publishes the Quarterly in the form of a periodic
         their privacy. This suggests that the protection of personal privacy is emerging as one of the most       newsletter which appears four times a year. Besides a number of printed
         significant public policy issues.                                                                         copies, the EFL Quarterly is distributed digitally via E-mail for reasons of
                                                                                                                   saving natural resources. The main purpose of the newsletter is to provide
         Acquisti, A.; Taylor, C.; Wagman, L.                                                                      latest E-Finance Lab research results to our audience. Therefore, the main
         In: Journal of Economic Literature, 54 (2016) 2, pp. 442-492.                                             part is the description of two research results on a managerial level –
                                                                                                                   complemented by an editorial, an interview, and some short news.

                                                                                                                   For receiving our EFL Quarterly regularly via E-Mail, please subscribe on
         RESEARCH PAPER: EFFECTS OF ONLINE RECOMMENDATIONS                                                         our homepage www.efinancelab.de (> news > sign up / off newsletter) as
         ON CONSUMERS’ WILLINGNESS TO PAY                                                                          we need your E-mail address for sending the EFL Quarterly to you.
                                                                                                                   Alternatively, you can mail your business card with the note “EFL Quarterly”
         Recommender systems are an integral part of the online retail environment. In this study, the             to the subsequent postal address or send us an E-mail.
         authors used three controlled experiments in the context of purchasing digital items to explore the
         willingness-to-pay judgments of consumers after being shown personalized recommendations. The             Prof. Dr. Peter Gomber
         first experiment revealed strong evidence that randomly assigned recommendations affected                 Vice Chairman of the E-Finance Lab
         participants’ willingness to pay, even when controlling for participants’ preferences and demo-           Goethe University Frankfurt
         graphics. In the second experiment, participants viewed actual system-generated recommenda-               Theodor-W.-Adorno-Platz 4
         tions that were intentionally perturbed (introducing recommendation error), and similar effects           D-60629 Frankfurt am Main
         were observed. The third experiment showed that the influence of personalized recommendations
         on willingness-to-pay judgments was obtained even when preference uncertainty was reduced                 newsletter@efinancelab.com
         through immediate and mandatory sampling prior to pricing. The results demonstrate the existence
         of important economic side effects of personalized recommender systems and inform our under-              Further information about the E-Finance Lab is available at
         standing of how system recommendations can influence preference judgments.                                www.efinancelab.com.

         Adomavicius, G.; Bockstedt, J. C.; Curley, S. P.; Zhang, J.
         In: Information Systems Research, 29 (2018) 1, pp. 84-102.
Q-3_2018_efl-News_16 03.07.18 01:20 Seite 12

                                 The E-Finance Lab is a proud member of the House of Finance of Goethe University, Frankfurt.
                                 For more information about the House of Finance, please visit www.hof.uni-frankfurt.de.

         THE E-FINANCE LAB IS AN INDUSTRY-ACADEMIC RESEARCH PARTNERSHIP BETWEEN FRANKFURT AND DARMSTADT UNIVERSITIES AND PARTNERS DEUTSCHE BÖRSE GROUP, DZ BANK GROUP, FINANZ INFORMATIK,
         IBM, 360T, FACTSET DIGITAL SOLUTIONS, AND USD LOCATED AT THE HOUSE OF FINANCE, GOETHE UNIVERSITY, FRANKFURT.

         For further                        Prof. Dr. Peter Gomber           Phone     +49 (0)69 / 798 - 346 82         Press contact                         or visit our website
                                            Vice Chairman of the             Fax       +49 (0)69 / 798 - 350 07         Phone +49 (0)69 / 798 - 338 62        http://www.efinancelab.com
         information                        E-Finance Lab                    E-mail    gomber@wiwi.uni-frankfurt.de     Fax      +49 (0)69 / 798 - 339 10
         please                             Goethe University Frankfurt                                                 E-mail presse@efinancelab.com
                                            Theodor-W.-Adorno-Platz 4
         contact:                           D-60629 Frankfurt am Main
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