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ENJOY THIS COMPLIMENTARY ISSUE - Learn more about becoming a member on page 10! - The 2021 Guide to FIADA Member Auctions is
ENJOY THIS
                                               COMPLIMENTARY
                                                   ISSUE
                                                      Learn more about
                                                     becoming a member
                                                         on page 10!

The 2021 Guide to FIADA Member Auctions is
     here. View the diretory on PAGE 15
                OCTOBER 2021

                                                                                 ALER | 1
                               O C T O B E R 2 0 2 1 | I N D E P E N D E N T D Ewww.FIADA.com
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NOW IS THE
                                                                                           TIME
                                                                                 TO EARN YOU
                                                                                             R
                                                                                  CE CREDIT

GET READY TO

LEARN                 CE SEASON IS RIGHT AROUND THE CORNER.
 Make good use of your downtime to learn about your business and get your CE

                                  WAYS TO LEARN AND EARN:

 ON-DEMAND ONLINE                             IN-PERSON                        LIVE OVER ZOOM
Free for FIADA Members                $79 for FIADA Members                 $10 for FIADA Members
  $39.95 Non-Members                    $99 for non-members                $59.95 for non-members

                           MORE EDUCATIONAL OPPORTUNITIES:
FIADA offers other education opportunities to help you grow your business. Choose from a
long list of live or recorded webinars, an online Title & Registration course, in-person events
like Town Hall meetings and the Annual Convention or spend a few minutes on our YouTube
channel. Go online to FIADA.com and explore the Education tab to learn more.

                              REGISTER ONLINE AT FIADA.COM
Register for CE Courses, print out certificates and view the class schedule at FIADA.com/ContinuingEducation.
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OCTOBER 2021     | CONTENTS
                                                For members of the Florida Independent Automobile Dealers Association

                                                 FEATU RES

                                                10     | FIADA-The Future Rides on Us!
MAILING ADDRESS 1840 Fiddler Court
                Tallahassee, FL 32308           		        Do you ever wonder what the FIADA actually is? Let us explain
TELEPHONE             (850) 385-2712                      it to you and why membership is important.
                      (800) 237-0448

FAX                   (850) 385-3251            15     | 2021 Auction Directory
WEBSITE               www.FIADA.com             		        A complete guide to all the FIADA member auctions including
EXECUTIVE COMMITTEE                                       GMs, locations and sale times.
Chris Ellis
Luis Giraldo
               President
               Senior Vice President            20     | 6 Tips to Win Your Next Dealer Auction
Jason March    Chairman of the Board            		        Auctions are exciting and sometimes it can be easy to get
Dexter Beard   Treasurer                                  caught up in the emotion. Have a plan and stick to it to be a
John Giasullo         Secretary                           real winner.
Ejola Cook            Regional Vice President
Michael Fernandez     Regional Vice President   28     | Decisions Looming
Brad Joel             Regional Vice President
                                                		        If you are struggling with marketing, maybe its time to
Leigh Anne Thompson   Regional Vice President
Jim Winterick, Sr     Regional Vice President
                                                          consider a marketing director, or at least asking the right
                                                          questions.
FIADA STAFF
Lisette Mariner, CAE Executive Director
Terry Myers           Director of Development
                                                 DEPA RT MEN T S
                      & Education
                                                4    President’s Message               14 Membership News
Julia Rooney          Membership Manager
                                                     Christopher Ellis                 24 HR Advisor
Savannah Calhoun Administrative Assistant
                                                6    Executive Director’s
Christy Taylor        Editorial/Advertising                                            25 PAC Contributors
                                                     Message
                                                     Lisette Mariner, CAE              26 Legal & Legislative News
              POSTMASTER:
        Send address changes to                 8    Back to Basics                       Eric Johnson
         FIADA • 1840 Fiddler Court                  Terry Myers                       30 Industry News
           Tallahassee, FL 32308
 (850) 385-2712 • Call/Text: (800) 237-0448
   Fax (850) 385-3251 • www.FIADA.com                                  Mark your calendar for the next episode
                                                                       of The Dealer Money Hour Webinar.
The Independent Dealer is a publication of:
                                                                       Attendance is FREE to FIADA members
              Florida Independent Automobile                           ($10 to non-members).
              Dealers Association
              1840 Fiddler Court                    Wednesday, November 17, 2021 | 1pm
              Tallahassee, FL 32308
                                                    Understanding and Implementing the Anti-terrorist Rule,
The magazine is published every month in            Safeguards Rule, Red-Flags Rule, and the $10,000+ Cash
Tallahassee and distributed to Florida new,         reporting Rule among many others
used, wholesale and lease/retail car dealers.
Advertising rates are available upon request.       Guest Adam Crowell, Attorney with ComplyNet
The statements and opinions expressed
herein are those of the individual authors          Wednesday, December 15, 2021 | 1pm
and do not necessarily represent the views          Digital Marketing & Branding Secrets That Work
of Independent Dealer or the Association.
Likewise, the appearance of advertisers, or
                                                    Guest Natalie Dunlop, Senior V.P. with CloudMellow
their identification as members of FIADA,
does not constitute an endorsement of the           REGISTER ONLINE NOW AT FIADA.COM/WEBINARS
products or services featured.

                                                                 OCTOBER 2021 | INDEPENDENT DEALER | 3
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PRESIDENT’S MESSAGE

FIADA + Advocacy
Membership and involvement equals success in Tallahassee.                                   |   BY CHRISTOPHER ELLIS

             It's nearly November and even                               They really want our opinions on how new laws and
             though there aren't any elections to watch or polls to      regulations will impact the way we do business. We
             predict this year, it's a good time to think about the      actually all want the same thing in this respect. If we
             legislative process, how it all works and what our role     are successful car dealers, then in turn the state of
                                                                         Florida is successful. So, it makes sense that instead
             is in it.
                                                                         of being "out to get us," they actually want to create
                                                                         an environment where our business can prosper.
             No doubt, our country has become politically
             divided over the past decade or more. Like it or not,
                                                                         Advocacy is also about being proactive. FIADA's
             everyone has an agenda. It's easy to feel frustrated
                                                                         Legislative Committee has the authority and duty
             and give up. What's more challenging is listening and
                                                                         of reviewing the progress of legislation at the state
             not giving in.
                                                                         level, making recommendations regarding legislative
                                                                         issues and keeping the FIADA Executive Committee
             We speak a lot about advocacy at FIADA, but what
                                                                         (and members) informed on all legislative matters
             does that mean? First, we are organized. As a FIADA
                                                                         affecting the independent automobile dealer industry
             member you not only enjoy exclusive benefits and
                                                                         and FIADA. The dealers who volunteer their time on
             services, but you get counted in the eyes of the
                                                                         the Legislative Committee are super smart and very
             lawmakers in Tallahassee. When we speak on the
                                                                         committed to you. Many of the members have served
             issues that affect us to the people at the Capitol, they
                                                                         on the committee for years and have a thorough
             listen because we are a focused group with the same
                                                                         knowledge of where the focus of the Legislature has
             message. The more members we have, the louder our
                                                                         been and a good sense of where it's going. We have
             voice is heard. There are 11,000+ licensed dealers
                                                                         the added benefit of working with our own Lobbyist,
                      in the state of Florida. Unfortunately, not
                                                                         Sandra Mortham, who has been an integral part of
                      all of you are members. Does it matter? Yes.
                                                                         our legislative strategy. Between the committee, Ms.
                      Think about it like voting. Just like every vote
                                                                         Mortham's guidance and the financial support of
                      counts, when it comes to advocacy, every
                                                                         the FIADA PAC, we have been able to get our own
                      member counts.
                                                                         legislation sponsored and passed many times over
                                                                         the years. From battery and tire taxes to the looming
                  Second, we are educated. Legislators are
                                                                         threat of manufacturer recalls, FIADA is always
                  looking at us as the leaders of our industry.
                                                                         trying to stay a step ahead.
                             FIADA membership means you are
CHRISTOPHER ELLIS serious about your business and you
                                                                         One of the benefits of living in this country, and
FIADA PRESIDENT              didn't just get a license to be able to
                                                                         this state, is having the freedom to make your own
                             go to the auction. You plan on being
                                                                         choices. It can be a double-edged sword though,
         around for awhile and you have a stake in the game.
                                                                         because with freedom comes responsibility. In a
         Again, thinking about it like an election, FIADA
                                                                         perfect world, every used car dealer in Florida who
         members would be considered informed voters and
                                                                         has a license would be a member of the FIADA. If
         that's the kind everybody wants-and are willing to
                                                                         you are one of the ones who hasn't joined us yet,
         listen to. Legislators know as much about how to
                                                                         would you think about it now? If you appreciate
         sell a car as you do about how to make a law. It is
                                                                         the freedom you have to run your business the way
         our responsibility to educate them about what we
                                                                         you want, then maybe its time to also take on the
         do, just like it's important that we learn about what
                                                                         responsibility of helping us keep it that way.
         they do (check out page 6 if you want a refresher).

4 | INDEPENDENT DEALER |OCTOBER 2021
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                                                                DEALER DAY                                       at the Capitol

                                                               NOVEMBER 3 | TALLAHASSEE CAPITOL BUILDING
                                                               An event to lobby at the capitol, advocating for legislation relevant to used car dealers.

                                                                           R E G I S T E R O N L IN E AT F I A DA .C O M
                                                                       OR CAL L 8 0 0 . 2 3 7 .0 4 4 8 F O R M O R E D ETA I LS
                                                                                                                                    OCTOBER 2021 | INDEPENDENT DEALER | 5
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EXECUTIVE DIRECTOR’S MESSAGE

The Basics of the Legislative Process
How a bill becomes a law and how you can help get it there.                               |   BY LISETTE MARINER, CAE

           Remember School House Rock's                            and Senate, like-minded groups (such as the FIADA) are
           “I’m Just a Bill”? That little jingle helped us all     helping to educate the committee members and then the
           learn in grade school the many steps for a bill         Representatives and Senators about the pros and cons of
           to become law. I thought it might be helpful to         the legislation they are debating or will be voting on.
           review this process, since for most of us it's been
           a long time since we learned.                           The Legislative Session is an "all hands on deck" time
                                                                   for FIADA. Not only do we monitor the progress of any
       It all starts with an idea that is introduced by a          bills we are working to get passed, but also any bills that
       member of the House or Senate. Anyone can                   potentially could affect dealers or small businesses. Myself,
       have an idea, including groups like the FIADA.              our Lobbyist and members of the FIADA Legislative
       The idea can't get anywhere though unless it is             Committee try to educate Legislators on the "whys" or
       suggested by a legislator in the form of a bill.            "why nots" of the bills we are monitoring through office
       Associations like FIADA work with lobbyists to              visits, phone calls and emails. We also call on you from
       find a Senator(s) and a Representative(s) who               time to time to help by calling or emailing your senator or
       will introduce it. Because the Legislative Session          representative as a constituent who is also a member of the
       is only 60 days, most bills are introduced in the           FIADA. We send out legislative alerts via email when we
       two houses simultaneously. Once introduced                  need your help with this process and we would like to send
       they are referred to a committee by the House               a thank you to everyone who answers the call.
       Speaker and the Senate President for further
       study and consideration. Committees can change              I understand how hard it is to get involved with legislative
       the bill, accept it, or reject it. If the bill is changed   issues, especially when you have a business to run. That is
       or accepted by the committee, it can then be                why FIADA has made it a priority to stay alert and active
       considered by the full Senate or the full House             on your behalf. Your membership helps us stay present
                   of Representatives, which in turn votes         in the Legislative process, and your contribution to the
                   to accept the bill as it is, change the         FIADA PAC fund furthers our reach. It's so easy to take
                   bill, or reject the bill. It is read a first    an "out of sight, out of mind" approach to the legislative
                   time, amended, and then read a second           process, but our industry cannot afford to do that. We
                   time. It is read a third time, members          have to stay on top of it all the time. Even though the
                   debate and then vote on the bill. When          2022 session will not start until January 11, committees
                               passed, the bill is signed          have already started to meet. We will be there from start
                               into law or vetoed by the           to finish looking out for you, keeping you informed and
LISETTE MARINER, CAE Governor. The Legislature
                                                                   working for the used car dealers of Florida.
EXECUTIVE DIRECTOR             may vote to override the
                               veto, and the bill becomes          If you aren't a member of our Association yet, please
       law without the Governor’s approval.                        think about joining. There's a physical application on page
                                                                   12 of this magazine for all of you who like to do things
           With so many steps, a ticking clock and a large         "old school." If that's not your thing, you can go anytime
           amount of people, involved you can see actually         to FIADA.com and click on "Join" or "Become a FIADA
           how difficult it is to get legislation passed. Most     Member." It costs about a dollar a day and will take about
           bills die in committee and never even make it to        five minutes of your time to strengthen your industry and
           a vote. While the bill is winding its way through       grow your business. Isn't your future worth that?
           the committees and eventually to the House

6 | INDEPENDENT DEALER |OCTOBER 2021
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BACK TO BASICS

The Updated Power Of Attorney Form
Q&A on the Secure POA_HSMV 82995 updated form |                                 BY TERRY MYERS

            One of the most powerful tools in                      2. The dealer arranges to satisfy the lien.
            the dealer arsenal, the HSMV 82995 Secure Power        3. The dealer places a ‘Not For Sale’ sign on the
            of Attorney, has been updated!                            vehicle. Until the title arrives and is properly
                                                                      reassigned to the dealership, the vehicle may
            FLHSMV Motor Vehicle                                      not be offered for sale. (There is an exception
            Procedures Manual TL-02,                                  that may be executed in Section B. See below)
            (https://www3.flhsmv.gov/dmv/
                                                                   4. Form HSMV 82995, Part A is completed, giving
            Proc/tl/tl-02.pdf )updated July
                                                                      the dealership the power of attorney to create
            28, 2021 reflects the new 20-
                                                                      a Duly Assigned Certificate of Title from the
            year rule, allowing the use of
                                                                      selling customer to the dealership, as soon as
            this powerful tool to include     Scan to read
                                                                      the Certificate of Title arrives at the dealership
            2011 or newer vehicles that are the Procedures
                                                                      in paper format from lien holder ABC Bank.
            less than 20 calendar years old. Manual
            2010 or older vehicles and other
                                                                       The Dealer and customer/owner will capture
            non-eligible vehicles may use form HSMV 82053,
                                                                       the current odometer reading, date and status
            Non-Secure POA.
                                                                       of reading. The Seller prints and signs his/her
                                                                       name(s) as directed in the form. The Purchaser/
            Under what circumstances might the HSMV 82995,
                                                                       Dealer Agent prints and signs his/her name as
            Secure Power of Attorney form be used?
                                                                       directed in the form.
            • The tile is lost. Note: this is a paper title.
                You cannot lose an electronic title. HSMV
                                                                       Note: The Power of Attorney is given to the
                82995 allows for a duplicate title to be issued,
                                                                       dealership, not a specific person. The dealer
                  replacing the original.
                                                                       agent executing Part A on behalf of the
                  • The title is being held by a Lien Holder.
                                                                       dealership might not be the exact same agent to
                                                                       complete the process when the title arrives.
               What would be an example(s) of applying
               and executing the HSMV 82995, Secure                5. The Title arrives at the dealership. Florida
               Power of Attorney?                                     Statutes 319.24(5)(b) states the lien holder is
               Example: The dealer is here. The customer/             required to produce the title within 10-business
               owner is here. There is a paper or electronic          days of cashing your check (accepting your
TERRY MYERS title being held by a Lien Holder. We will use            payoff).
EDUCATIONAL the paper title and form process because it is
                                                                   •   The dealer agent removes the HSMV 82995
INSTRUCTOR easier to visualize. The customer purchased
                                                                       from the deal jacket and transfers the odometer
               a vehicle from the dealership and wants to
                                                                       reading, date, and status from Part A onto the
        trade in his/her vehicle. The dealer checks the state’s
                                                                       title. Here is a walk-through of the rest of the
        database and discovers there is paper lien with ABC
                                                                       form:
        Bank. Here are the steps he would take:
                                                                       In the Transfer of Title by Seller area:
            1. The dealer contacts ABC Bank within the
                                                                       Purchasers Name: Print the Dealership Name
               required 10-Business Days, per f.s. 319.24(5)(a),
                                                                       Purchasers Address: Dealership Address
               for the payoff needed.
                                                                       Selling price: Resale

8 | INDEPENDENT DEALER |OCTOBER 2021
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Selling date: Date listed in Part A                           6. A Duly Assigned Certificate of Title has been created,
Insert: Odometer reading, Date, and Status (Actual, etc.)        supported by the HSMV 82995 Secure Power of
                                                                 Attorney. The original stays with the Duly Assigned
Under the Penalty of Perjury clause:                             Certificate of Title until it is surrendered with the tile
In the Seller area:                                              and a new title is created. The dealer copy is retained
He/she prints the seller’s name/POA. Repeat if more              for 5-years.
than one seller.
He/she signs his/her dealer agent name/POA. Repeat            7. The dealer may now swap out the Not For Sale sign
if more than one seller.                                         with a For Sale sign.

In the Purchaser area:                                        There is a Part B which allows an exception to the vehicle
He/she prints his/her dealer agent name and signs             being offered for sale prior to the arrival of the title. This
his/her dealer agent name in the purchaser signature          involves the issuance of a second 30-day ‘Temp Tag’. Join
area. The ‘dealer agent’ here might be the same or a          us in a training session if you want to hear ‘the rest of
different dealer agent than the one in Part A.                the story’. The dealer is required to make the supporting
                                                              records available for at least five years.
In Part C of the HSMV 82995 Secure Power of
                                                              Articles are the opinion of the author and are not intended to be legal
Attorney:                                                     or accounting advice. The intent is to share thoughts and concepts
He/she prints his/her dealer agent name and signs.            that help the business owner(s) find new and perhaps revisit, ways to
He/she prints in the date these actions were                  be as successful as they are capable of being. Terry can be reached at
completed.                                                    (727) 804-7375. Email: TMyers@FIADA.com. Feedback is appreciated
This date will be later than the date is Part A and on        and encouraged. Terry L Myers, FIADA Director of Education and
                                                              Development.
the Certificate of Title.

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                                                            OCTOBER 2021 | INDEPENDENT DEALER | 9
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What is the FIADA?
                                                  The Florida Independent Automobile Dealers
                                                  Association (FIADA) is a not-for-profit Florida
                                                  corporation that was organized in 1940
                                                  to represent and support the interests of
                                                  independent used car dealers.

                                                  The FIADA was established out of the need
Code of Ethics                                    for a common ground for independent
Members have a general duty of integrity, honor   car dealers to learn how to be successful;
and fair dealings toward the general public.      to protect themselves from unfair and
                                                  unnecessary regulations; to exchange ideas;
Members shall comply with all city, county,       and to educate the public and the law makers
state and federal laws and shall endeavor         of the importance of the industry to the
to keep themselves informed of those laws         general public.
governing their business.

A member shall not intentionally injure the       What do we do?
business reputation of another member or          We offer members a variety of benefits
competitor.                                       such as technical assistance, money-saving
                                                  coupons and programs, education, networking
Members shall employ truth and accuracy in        opportunities and advocacy. Explore our
advertising and selling.                          benefits to find out why you should join.
A member shall stand by any guarantee given
with the sale of a motor vehicle.                 DID YOU KNOW?
                                                  When you become a member of FIADA,
A member shall not perform any act which          you automatically become a member of the
would bring disrepute to the motor vehicle        NIADA, (National Independent Automobile
industry.                                         Dealers Association). That means twice the
                                                  benefits with only one membership! Learn
Members shall expose or halt, where found,        more at NIADA.com
any scheme designed to deceive or defraud
the automobile buying public and aid in
prosecuting those guilty of such acts.

Members shall consistently strive to
improve business methods to the
end that the public will be better
served.

Members shall encourage the
American system of free enterprise.

FIADA-The Future
Rides on Us!
10 | INDEPENDENT DEALER |OCTOBER 2021
Education
You may have first learned about FIADA through         Go beyond the required CE class and learn
one of our pre-licensing courses for new dealers.      things that can help you grow your business.
That course is just one of many our Education          FIADA offers members:
Department offers. We have live and work-
at-your-own pace options available for all of                               WEBINARS
our courses, and many are free or offered at a                              The Dealer Money Hour is
discount for FIADA members. The course catalog                              hosted monthly and covers
includes:                                                                   a variety of industry topics
                                                                            with special guests.
Continuing Education (8 Hours of CE Credit)
A live via zoom or self-directed course designed
to keep you up-to-date on current laws and                                  INDEPENDENT DEALER
procedures as well as refresh you on the basics.                            FIADA's monthly magazine
                                                                            provides members with
Title & Registration (8 Hours of CE Credit)                                 helpful articles, dealer
This course covers proof of ownership in Florida,                           interviews and industry news
other states and other countries, notarization                              to stay up-to-date with what
requirements, verifying present and past                                    is happening.
ownership, odometer readings, adding and
removing liens and more.                                                    FIADA.TV
                                                                            Subscribe to our YouTube
                                                                            channel for additional
Register for a class online at FIADA.com or                                 educational content and
call us at 800.237.0448 for details and more                                recaps of key industry
information.                                                                events.

                                                                                  Events
From the beginning, FIADA has been a place where dealers can meet, connect and learn with other
dealers. By providing events throughout the year, we allow the opportunity for members to network
and hang out together.

Town Hall Meetings
Held in different locations around the state, these one-day events are perfect to learn over a free lunch.

Dealer Day at the Capitol
An annual event that focuses on advocacy by taking dealers to Tallahassee for one-on-one meetings
with legislators and a first-hand look at the legislative process.

Annual Convention & Trade Show
This is THE event of the year with a three day schedule of workshops, keynotes and social events
designed to grow your business and your network. The trade show brings vendors to you for a chance
to see the latest products and services they have to offer.

View the full calendar of in-person events including Town Hall Meetings and the Annual Convention
at FIADA.com/events.

                                                    OCTOBER 2021 | INDEPENDENT DEALER | 11
Benefits                                          Business Partners
FIADA has an entire committee   These companies are committed to supporting the FIADA and its
dedicated to finding member     members. Learn more at FIADA.com/Business Partners.
benefits and programs that
are useful, quality and cost-                  700Credit is a leader in credit reporting and compliance
effective. Some benefits are                   solutions designed for the automotive industry. They
completely free to members,                    offer quick and easy access to the information you
others include member-only                     need about your customers, your client base, and your
discounts and savings applied                  dealership personnel and their performance.
by the vendor. These vendors
include:                                       We offer the parts you need from national brands you
ABCOA/Deal Pack Software                       trust. We invest in our parts inventory and delivery
                                               network so parts are available when you need them. We
Advantage Automotive                           lead the industry with more than 99% coverage in key
Analytics                                      categories for light duty cars/trucks on the road today.

AFC                                            Advantage Automotive Analytics has a whole host
                                               hardware and artificial intelligence software that gives
ASC Warranty                                   automotive finance professionals the tools to monitor
                                               and assess risks in real time.
Auto Data Direct

CarFax                                         Auto Data Direct provides innovative, web-based tools
                                               for accurate and real-time motor vehicle data. FIADA
DealerCenter
                                               members receive free activation when they sign up for
Dealerplatform.com                             ELT services and deposit $50 in a pre-paid account.

Floorplan Xpress
                                               MyPayrollSite.com LLC provides payroll and all related
Martinez and Associates                        tax services, HR support and a host of other business
                                               support services. Adding MyPayrollSite.com as your
SiriusXM                                       payroll provider adds another consulting source to your
                                               human resource team.
Small Dealers Assistance

Tax Refund Services (TaxMax)                   The NIADA Certified Pre-Owned Program offers high-
                                               quality vehicles backed by a powerful, worry-free limited
TextBox                                        warranty from Warrantech. NIADA Certified is the only
                                               nationally recognized, independent CPO program.
UPS Shipping
                                               Heartland offers merchant services/credit card
Williams & Stazzone                            processing. Take advantage of your FREE savings analysis
                                               and see how much money they can save you.

See how                                        FIADA members now have access to new and improved
much you                                       flat pricing. Among others, members-only savings
can save                                       Include 50% on domestic next day/deferred and 30% on
as a FIADA                                     ground commercial/residential
member.
Scan this                                      FIADA members have access to exclusive, members-only
code to use                                    discounts at Office Depot and OfficeMax and can save
our member                                     up to 75% off regular prices on the Best Value List of
calculator.                                    preferred products.

12 | INDEPENDENT DEALER |OCTOBER 2021
Florida Independent Automobile Dealers Association
                                               Serving Dealers Since 1940.

    MEMBERSHIP APPLICATION
    FIADA’s Vision is to be the leading resource for Florida’s independent automobile industry. OUR Mission is to
    protect, promote and preserve independent automobile dealers, vendors and consumers through education, ethical
    practice, professional networking and advocacy of fair legislation/regulation.

    FIADA PROVIDES DEALERS WITH:

    REPRESENTATION:                           EDUCATION:                                 DEDICATION:                                AFFILIATION:
    A lobbyist and legislative                Free Continuing Education                  A network of 600+ dealers                  Access to over 100
    committee that fights for                 and free phone calls to                    who are united by the                      vendors who specialize in
    the interest of dealers.                  legal counsel.                             same issues as you.                        auto industry needs.

    MEMBER DISCOUNTS:
    Take advantage of member-only discounts at over 12 auctions in Florida & Georgia as well as
    savings from companies like ADD, ASC, Carfax and more. The number of benefits you receive
    as a member pays for the price of your membership. For $325 you can’t afford not to be a
    member. It costs less than $1.00 per day to get connected inside the industry.

DUES: $325 Annually                                                                            Sponsor:_________________________________________
Company Name:______________________________________________________________                                                        q New Mbr q Associate Mbr

Address:__________________________________________ City:_______________________ State:_______ Zip:__________

Phone:_________________________________Fax:________________________________ Email:________________________
                                                                                                                                                         By signing I agree to the FIADA
Principal Contact:_____________________________________ Signature:___________________________________________
                                                                                               code of ethics and FCC Consent.

Payment Method:            q Check (made payable to FIADA)                 q Visa         q Mastercard             q American Express                q Discover
Card Number:______________________________________________ Expiration Date:____________________ CVV:__________

Name on Card:____________________________________________________________________________________________
                                                                            I authorize FIADA to charge my credit card listed above.

Dealer Type: q Retail               q BHPH           q Wholesale              Years in business?_____________ License# ______________________

SUPPORT THE FIADA PAC
Your PAC Contribution helps spread the awareness and gain support of issues affecting independent dealers in the state's capitol.

q       $500          q        $250         q        $100          q       $50         q       $25          q       _________
FCC Communications Consent: I understand that by providing my mailing address, email address, telephone number and fax number, I consent to receive valuable and timely
communications via mail, parcel, email, telephone, text and/or fax from or on behalf of the Florida Independent Automobile Dealers Association (FIADA). This consent shall remain
in effect until FIADA receives written revocation signed by an authorized representative.

800.237.0448 | Fax: 850-385-3251 | Email: info@fiada.com | www.FIADA.com | Florida Independent Automobile Dealers Association, 1840 Fiddler Court, Tallahassee, FL 32308
MEMBERSHIP NEWS                                                                                           SEPTEMBER 2021

N EW ME MB E RS                                                                         REJ O I N I N G MEMB E R S
ALL PRESTIGE SERVICES LLC                 CAMPBELL MOTORS                               AMERICAN CAR CENTER
Christopher Maples                        Brian Campbell                                David Norton
Crystal River, FL                         Panama City, FL                               Memphis, TN
Sponsor: FIADA.com                        Sponsor: Savannah Calhoun                     Sponsor: FIADA
FIRST CLASS MOTOR                         ROUND TABLE AUTO SALES
SPORTS LLC                                Cedric Campbell
Jose Flores                               Orlando, FL
Orange City, FL                           Sponsor: Terry Myers
Sponsor: Savannah Calhoun

R EN E W ING ME MBERS

40+ Year Members                                               Riker's Auto Financial                          Kissimmee, FL
Tampa Machinery Auction                          Tampa, FL     Tampa Carstore, Inc.                                Tampa, FL
30+ Year Members                                               Under 10 Year Members
Manheim Pensacola                            Pensacola, FL     ABC Autotrader                                       Tampa, FL
Martinez & Associates, CPAs, P.A.        Winter Springs, FL    Auto 4 You Inc                                     Sarasota, FL
20+ Year Members                                               Carvalue LLC                                      Seminole, FL
Frontier Motors, Inc.                         Pensacola, FL    Commuter Cars                               Port Saint Lucie, FL
Prime Autos                             West Palm Beach, FL    The Car Guys                                     Melbourne, FL
Williams & Stazzone Insurance Agency, Inc.    Melbourne, FL    Fitzgerald Motors, Inc.                          Clearwater, FL
                                                               Fleet Liquidators of Central Florida LLC             Debary, FL
10+ Year Members                                               Keen Auto Mall LLC                         Pompano Beach, FL
Cars & Credit of Jacksonville               Jacksonville, FL   Manheim Fort Lauderdale                               Davie, FL
Corbin Auto Sales                                Chipley, FL   Myhree Motors LLC                                  Williston, FL
Credit Solution Auto Sales, Inc             Jacksonville, FL   Next Ride LLC                                         Largo, FL
Enterprise Rent A Car                    Coconut Creek, FL     Orlando Auto Auction                                Orlando, FL
Florida Auto Dealer School                  The Villages, FL   Resources Management Group                           Oviedo, FL
Lighthouse Children Home, Inc.              Tallahassee, FL    SheCar, Inc.                                        Orlando, FL
MITS at CMI, LLC                                   Largo, FL   Zellner Insurance Agency                       Jacksonville, FL
No. 1 Auto Sales, Inc.                        Hollywood, FL
Off Lease Only                         North Lauderdale, FL

    You're invited to join our FIADA "Closed Group" on Facebook. This group was
    created to allow our current members to be able to communicate, offer advice,
    and is a way to better your dealership and our organization. It's different than
    the public page and is intended for members to ask questions, state concerns,
    or just chat.

    Any current member of FIADA can join. Just search "FIADA - Members Group"
    on Facebook, and then click “request to join.” If you have trouble finding us, or
    joining, contact FIADA at 800.237.0448 .

14 | INDEPENDENT DEALER |OCTOBER 2021
ONLINE   ACV AUCTIONS INC
                                                                                                      1             ADESA JACKSONVILLE
                                                                                                      2             ADESA OCALA
                                                                                                      3             ADESA ORLANDO
                                                                                                      4             ADESA TAMPA
                                                                                                      5             AMERICA'S AUTO AUCTION
                                                                                                                    JACKSONVILLE
                                                                                                      6             AUTONATION AUTO
                                                                                                                    AUCTION ORLANDO
                                                                                                      7             COUNTY AUTO AUCTION OF
                                                                                                                    CENTRAL FLORIDA
                                                                                                      8             DEALERS AUCTION
There are 28 auto auctions around the state of Florida and Georgia that are members                                 X-CHANGE
of the FIADA. This directory is to be used as a guide to these auctions. Please verify
sale dates/times with the auction directly before attending. For more information on                  9             INSURANCE AUTO AUCTIONS
FIADA's partnership with auto auctions, log on to FIADA.com/auctionpartners.                          10            MANHEIM CENTRAL FLORIDA
                                                                                                      11            MANHEIM DAYTONA
                                                                                                                    BEACH
   18
                                          24                                5                         12            MANHEIM FORT
                                                                        1       14                                  LAUDERDALE
                                                                                                      13            MANHEIM FORT MYERS
                                                              27
                                                                                                      14            MANHEIM JACKSONVILLE
                                                                   2                  11
                                                                                                      15            MANHEIM LAKELAND
                                                                                  3
                                                                                                      16            MANHEIM ORLANDO
                                                                             16       6
                                                                                                      17            MANHEIM PALM BEACH
                                                                   8         10
                                                                                      21   23         18            MANHEIM PENSACOLA
                                                                  25 7
                                                           28  4    15                                19            MANHEIM ST. PETE
                               22                                20                                   20            MANHEIM TAMPA
                                                              9 19
                                                                                                      21            ORLANDO AUTO AUCTION
                                                                                                17    22            SOUTHEASTERN AUTO
                                                                                                                    AUCTION
                                                                        13
                                                                   26                                 23            SPACE COAST AUTO
                                                                                                 12                 AUCTION
                                                                                                      24            TALLAHASSEE AUTO
                                                                                                                    AUCTION
                                                                                                      25            TAMPA MACHINERY
                                                                                                                    AUCTION
                                                                                                      26            TREASURE COAST AUTO
                                                                                                                    AUCTION
                                                                                                      27            VEMO AUTO AUCTIONS
                                                                                                      28            YOUR AUCTION

                                                               OCTOBER 2021 | INDEPENDENT DEALER | 15
AUCTION DIRECTORY                                                                 Times and dates of sales are subject to change.

Online Only                               Davie                                        Fort Pierce
ACV AUCTIONS, INC                         MANHEIM FORT LAUDERDALE                      TREASURE COAST AUTO AUCTION
www.acvauctions.com                       www.manheim.com                              www.tcautoauction.biz
640 Ellicott St, Ste. 108                 5353 S State Road 7                          2900 Industrial 33rd St
Buffalo, NY, 14203-1252                   (954) 791-3520                               (772) 595-9454
(716) 796-6976                            GM/Contact: Glenna Bishop                    GM/Contact: Mike Loudermilk
GM/Contact: Mike Waterman                 Turbo Tuesdays at 9:30am                     Thursdays, 3:00pm
Online/mobile application for wholesale   Total Resource Auctions Tuesdays at 9:30am
vehicle remarketing                       Open Sale Fridays at 9am
                                          Ford every other Friday at 9am
                                          Bridgecrest Weekly Credit Acceptance/        Haines City
                                          VRS Tuesdays at 9am on Drivetime’s off
                                          week.                                        COUNTY AUTO AUCTION OF CENTRAL
Alachua                                                                                FLORIDA
VEMO AUTO AUCTIONS                                                                     www.caacfl.com
www.vemoauctions.com                                                                   4890 US Hwy 17 92 W
10100 Cellon Creek Blvd                                                                (863) 956-4222
(352) 373-7535                            Daytona Beach                                GM/Contact: Herbert Miranda
GM/Contact: Brad Neal                     MANHEIM DAYTONA BEACH                        Wednesdays, 5:35pm
Thursdays, 4:00pm                         www.manheim.com
                                          1305 Indian Lake Rd
                                          (386) 255-2500
                                          GM/Contact: Joey Satfield                    Jacksonville
Clearwater                                Wednesdays, 3:00pm
                                                                                       ADESA JACKSONVILLE
MANHEIM ST. PETE                                                                       www.adesa.com
www.manheim.com                                                                        11700 New Kings Rd
14950 Roosevelt Blvd                                                                   (904) 764-1004
(727) 531-7717                            Fort Myers                                   GM/Contact: Andy Clauss
GM/Contact: Shawn Springer                MANHEIM FORT MYERS                           Thursdays: Consignment sale, 9:00am;
In-Op Sale, Thursdays, 1:30pm             www.manheim.com                              Fleet/Lease sale, 10:00am.
Main sale, Thursdays, 2:00pm              2100 Rockfill Rd                             Monthly: Heavy Duty Truck and
                                          (239) 476-9800                               Equipment sale, Tuesdays, 9:00am
                                          GM/Contact: Syndiee Volentine
                                          Regular Sale Wednesdays, 3:00pm
INSURANCE AUTO AUCTIONS                   TRA Sale Wednesdays, 2:00pm
www.iaai.com                              Specialty Sale Last Wednesday of each
5152 126th Ave. N                         month at 1:00pm                              AMERICA'S AUTO AUCTION
(727) 572-4050                                                                         JACKSONVILLE
GM/Contact: Clay Kirkland                                                              www.americasautoauction.com/
Mondays, 9:30am                                                                        Jacksonville
                                                                                       11982 New Kings Rd
                                                                                       (904) 764-7653
                                                                                       GM/Contact: Randy Overstreet
                                                                                       Tuesdays, 5:30pm, INOPS run at 5:00pm

16 | INDEPENDENT DEALER |OCTOBER 2021
AUCTION DIRECTORY
MANHEIM JACKSONVILLE                      Ocala                                      Orlando
www.manheim.com
                                          ADESA OCALA                                ORLANDO AUTO AUCTION
10817 New Kings Rd
                                          www.adesa.com                              www.orlandoautoauction.com
(904) 768-9981
                                          540 SW 38th Ave                            4636 W Colonial Dr
GM/Contact: Gary Twelkemier
                                          (352) 351-5100                             (407) 299-3904
TRA sale Thursdays, 12:20pm
                                          GM/Contact: Brad Yeager                    GM/Contact: Billie Jo Graham
Regular Sale Thursdays, 1:00pm
                                          Fridays, 9:45am;                           Mondays, 6:00pm
                                           Specialty Sale: RV/Boats/Motorcycles
                                          Third Friday of the month at 9:00am

Lakeland
MANHEIM LAKELAND
                                                                                     Pensacola
www.manheim.com                                                                      MANHEIM PENSACOLA
8025 State Road 33 N                      Ocoee                                      www.manheim.com
(863) 984-1551                                                                       6359 N W St
                                          MANHEIM CENTRAL FLORIDA                    (850) 484-7100
GM/Contact: Dave Rathjens
                                          www.manheim.com                            GM/Contact: Peggy Dirk
Wednesdays, 2:00pm
                                          11801 W Colonial Dr                        Tuesdays, Consignment Sale - 9:15AM CST
Specialty Sales:
                                          (407) 905-8623                             Early Bird TRA Sale -Bi Weekly 8:30AM
RV Sale 1st/3rd Wednesday of the month
                                          GM/Contact: Toni Hanshaw                   CST Specialty Sale - The second Tuesday
at 9:00am; Weekly inop sale, 1:00pm
                                          Commercial and Dealer Consignment -        of the Month at approx. noon CST
                                          Tuesdays 4:00pm;
                                          Wednesday 8:30am - 1250 W. Landstreet
                                          Road, Orlando Florida 32824
Longwood                                  Wednesday Commercial & Dealer
AUTONATION AUTO AUCTION ORLANDO           Consignment, 9:00am                        Sanford
www.autonationautoauction.com                                                        ADESA ORLANDO
650 N US Highway 17 92                                                               2851 St. Johns Parkway
(407) 961-4300                                                                       (321) 247-0677
GM/Contact: Todd Strawn                   MANHEIM ORLANDO                            GM/Contact: Todd Hoagey
Thursdays, 12:00pm                        www.manheim.com                            Wholesale Auto Auction; Tuesday at 1:00
(Tows/Inops & General Consignment Sale,   11801 W Colonial Dr                        for inops, 2:00 for the regular sale
Early Bird Sale in the A & B Lanes)       (407) 905-8623
                                          GM/Contact: Ellen Westpfahl
                                          Consignment Sale - Tuesdays 9:00 AM;
                                          General Motors Closed Sale - Every Other
                                          Tuesday right after GMF Sale. Chrysler
                                                                                     Savannah, GA
Melbourne                                 Closed Sale - Every Other Monday 12:30     SOUTHEASTERN AUTO AUCTION
                                          PM; LARGEST DEALER CONSIGNMENT             www.southeasternaa.com
SPACE COAST AUTO AUCTION
                                          IN THE SOUTHEAST *All lanes are now        1712 Dean Forest Rd
www.spacecoastautoauction.com
                                          Simulcast!                                 (912) 965-9901
2870 Electronics Dr
                                                                                     GM/Contact: Bill McCready
(321) 242-1833
                                                                                     Wednesday Dealer Only Auction/
GM/Contact: Joe Pritchett
                                                                                     Thursday Public Auction
Tuesdays, 5:00pm

                                                           OCTOBER 2021 | INDEPENDENT DEALER | 17
AUCTION DIRECTORY                                                          Times and dates of sales are subject to change.

St Petersburg                                               TAMPA MACHINERY AUCTION
                                                            www.tmauction.com
YOUR AUCTION
                                                            PO Box 291069
www.yourauction.biz
                                                            (813) 986-2485
3010 Scherer Dr N
                                                            GM/Contact: Dave Nelson
(727) 572-8800
                                                            Second Saturday of each month, 9:00am
GM/Contact: Michael Luce
Tuesdays, 4:00pm

                                                            west palm beach
Tallahassee                                                 MANHEIM PALM BEACH
                                                            www.manheim.com
TALLAHASSEE AUTO AUCTION
                                                            600 Sansburys Way
www.bscamerica.com
                                                            (866) 889-7222
5249 Capital Circle SW
                                                            GM/Contact: Marjorie Kekic
(850) 878-6200
                                                            Weekly Consignment Sale - Thursdays, 9:00am Highline
GM/Contact: Ben Winkler
                                                            Inoperative Postcard Sale ("Hip" Sale) - Starts every
Auction Every Friday at 10:00am ET; Broadcast Live on
                                                            Exotic Highline sale, 8:45am Exotic Highline Sale - Every 4
Simulcast
                                                            Wednesdays, 9:00am Damaged & Disabled Sale - Kicks off
                                                            every other Consignment Sale, 8:00am Highline Simulcast
                                                            Event Sale - Every 4 weeks, Mondays at 11:00am. Simulcast
                                                            Sale w/ live Auctioneer - Lane attendees welcome.
Tampa
ADESA TAMPA
www.adesa.com
3225 N 50th St
(813) 471-3266
                                                            Zephyrhills
GM/Contact: Lisa O'Neil                                     DEALERS AUCTION X-CHANGE
Monday IN-OP Sale at 2 p.m.                                 www.daxauction.com
Fleet/Lease Sale at 3 p.m.                                  2738 Gall Blvd
Dealer Consignment Sale at 3 p.m.                           (727) 233-9799
                                                            GM/Contact: Gary Connors
                                                            Live in lane and simulcaste sale Wednesdays, 9:30am and in
                                                            ops starting at 9:15am

MANHEIM TAMPA
www.manheim.com
401 S 50th St
(813) 247-1666
GM/Contact: Todd Janego
Consignment Sale - Thursdays 9:00 AM, Ford Factory Sale -
Wednesdays 9:30AM (bi-weekly) TRA Sale - Mondays 9:30am
(Located at our Cone Road facility)

18 | INDEPENDENT DEALER |OCTOBER 2021
MEMBER-ONLY AUCTION SAVINGS COUPONS

           Check out the savings that come with your FIADA membership:
As a member you have exclusive access to coupons. Simply text the FIADA's coupon liaison at (800) 237-0448 with your name,
dealership, and which coupon you would like to use, and you will receive your discount and instructions on how to use it.

                                                                                        TALLAHASSEE
         UP TO                                                                                                        First time buyers/sellers

     $350 0FF                     $100 0FF                         $100                      $100 0FF                    $100 0FF
  Buy/Sell Fee on your                Sell Fee              back transportation fees.         Buy/Sell Fees              one Buy/Sell Fee
    first purchase.

                                                                                                    TALLAHASSEE

      $75 0FF                     $100 0FF                     $100 0FF                      $100 0FF                    $100 0FF
    one Buy/Sell Fee                Buy/Sell Fee                 Buy/Sell Fee                 Buy/Sell Fee                 Buy/Sell Fee

     $100 0FF                     $100 0FF                      $100 0FF                     $100 0FF                     $100 0FF
      Buy/Sell Fee                  Buy/Sell Fee                 Buy/Sell Fee                  Buy/Sell Fee                 Buy/Sell Fee

                                                                                            ONE FREE
     $100 0FF                     $100 0FF                                                                                $100 0FF
      Buy/Sell Fee                 Buy/Sell Fee                                           BUY/SELL FEE                     Buy/Sell Fee
                                                                                            ($190 Discount)

*Coupons are subject to change. Terms and conditions apply. Please see official coupon for details, found in the FIADA member app.

                                                                   OCTOBER 2021 | INDEPENDENT DEALER | 19
TIPS TO WIN
                 YOUR NEXT
                                   6
               DEALER AUCTION
                       With a little preparation and a
                       solid plan you'll make the right
                        decisions at the auction and
                         always come out a winner.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

       “You don’t make money when you sell a vehicle.                   of those started at one of the hundreds of dealer auctions
       You make money when you buy it.”                                 around the country. If you plan on making money on used
                                                                        car sales, it starts with understanding how to get the most
       Sound counter-intuitive, but successful dealers know it’s        out of auctions.
       100% true.
                                                                        Winning at auctions is more than just finding the best
       That’s because buying the right vehicles for your market,        prices. A solid auction strategy lets you leave with the best
       at the right price, helps you sell cars faster while earning a   deals by avoiding extra costs and headaches.
       higher gross-per-copy.
                                                                        Ready to build a better auction strategy for your dealership?
       Last year, dealerships sold 42.7 million used cars. Many         Follow these 6 steps to make sure you’re ready to win.

       20 | INDEPENDENT DEALER |OCTOBER 2021
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

                       Analyze your inventory                            Once you cross-reference all this data, the vehicles you

       1
                       Begin by studying your own inventory and          want to add to your inventory will be right there at the
                       look for the following:                           intersection.
                       Vehicles you’re running low on

                                                                          2
                       Vehicles in high demand                                            Learn the Rules of the Auction
                       Vehicles which net you the most profit                             Every dealer auction runs a little
                                                                                          differently. Check the rules of the auction
      Next, study other local dealerships and pay attention to                            before it starts. Make sure you know the
      consumer trends on a national level. Look for the vehicles                          answers to the following questions:
      not on your lot that are selling well in your area or similar                       How does bidding work?
      markets around the country.                                                                                Continued on page 22.

                                                                      OCTOBER 2021 | INDEPENDENT DEALER | 21
WIN YOUR NEXT AUCTION continued from Page 21.

What payment options are accepted?                               Your appraisal tool is especially important when attending
How do you collect the vehicle? Do you need to transport it      online auctions because you’re relying on this data to make
on your own?                                                     your decisions. You won’t have a chance to see the vehicle
                                                                 in person.
What’s the auction’s policy for announcing damage, paint-
work, and other details that may impact your appraisals?                             Know your Price Ceiling

                                                                   5
                                                                                     Doing the appraisal early on will give you
Register for the auction at least one or two days beforehand.                        time to clean up your strategy and focus
This is a good idea even if you’re bidding online. Also, some                        on the vehicles that are good business. The
auctions offer membership perks if you register early.                               best cars will always have competition.
You can usually find the rules or FAQs of the auction at                             You get into the most trouble when you’ve
their website. You can also set-up a time to meet with           got an eye on a good car and really want to get it to your
one of the managers on a non-sale day and get all your           lot. It’s easy to get emotional and spend way more money
questions answered.                                              than you can afford. Make sure you set a price ceiling for
                                                                 each vehicle and NEVER go higher.

 3
                 Research the run lists
                 Check the run lists against your inventory      If the wholesale price eats into your profit margin, you’re
                 strategy. Almost every auction publishes        throwing away your own money. Make sure you factor in
                 their run list prior to the event. While they   the vehicle’s condition, mileage, and history report. Also,
                 aren’t 100% accurate before the day of the      account for reconditioning and advertising costs.
                 auction, they’re good enough to do your
                 homework.                                                           Don’t forget about

                                                                   6
                                                                                     transportation
Do they have the cars you want to buy? Do these cars come                            Most live auctions don’t do transportation
with the popular trims and features your customers are                               for the sold vehicles. Or if they do, you’ll
looking for?                                                                         probably get better prices elsewhere.
Use your go-to appraisal tool to get a good estimate for                            Make sure you have planned transport
the retail and wholesale prices. Factor in reconditioning        for all the cars you purchase. Auctions typically want you
costs based on the information in the run lists. If you          to take the vehicles out of their lot on the same day, so be
have a service department, it’s a good idea to talk to the       ready to get them onto a truck and on the road.
mechanics. They may offer you additional insight.
                                                                 Volatile markets can make you rich one day and have you
                 Be there when the gates open

 4
                                                                 selling at a loss the next. The faster these cars get into your
                  If you’re heading to a live auction, you       lot, the faster you can start making money.
                  want to be on their lot as early as you can.
                  Most dealer auctions open the gates a few      Get ready to win
                  hours before the bidding begins. This will     Now that you’ve done your research, developed your
                  give you plenty of time to review all of the   inventory strategy, and have drawn the hard spending
                  cars you’re interested in and inspect them     limits, you’re ready to take dealer auctions head-on.
in full. You can check the condition of each vehicle, look for   With all these tips in mind remember, just because you’re
visible damage, and check window stickers for additional         doing things smart doesn’t mean it’s all business. Auctions
information (e.g. absent titles).                                are exciting. Go and have fun. Make connections. Expand
                                                                 your network. There are more benefits in addition to
If you have a mobile appraisal tool, you can scan the VIN        immediate returns, especially if you’re doing what you love.
numbers to get the vehicle’s full data and history. This
may or may not be different from what’s already published        This article is courtesy of VinCue, an online system that incorporates
online. The more time you spend, the more you will know          inventory management, auction sourcing, market pricing and more. Find out
about each vehicle before bidding.                               what VinCue has to offer at vincue.com

22 | INDEPENDENT DEALER |OCTOBER 2021
FI ADA I NV I TES Y O U TO AT T EN D A

       TOWN HALL
        MEETING
          T UE S DAY | NOVE MB ER 2, 2021
                  9 : 0 0 am - 1:00pm
             AC H OT E L TA L L A H AS S E E
         U N I V E R S I T I E S AT T H E CA P I TO L
Join us in Tallahassee to learn what's happening in the industry, meet up with fellow dealers,
enjoy complimentary lunch sponsored by Auto Data Direct and ask the experts your burning
quesitons.

                                                                                     ALL DEALERS WELCOME:
TOPICS OF DISCUSSION
                                                                                     Town Hall Meetings are FREE
Legal & Regulatory Update
                                                                                     to attend for all dealers and
presented by FIADA General Counsel Rob Sickles
                                                                                     breakfast and lunch will be
What's Happening at the DMV                                                          provided.
presented by Division of Motor Vehicles
                                                                                     EVENT SPONSORS:
Vendor Expo
Visit with used car industry vendors and service providers.

 LOCATION ADDRESS:
                AC Hotel Tallahassee Universities at the Capitol
                801 South Gadsden Street, Tallahassee, FL 32301
                (If you would like to make reservations, use the link at FIADA.com
                for a group rate discount of $159 + tax)

            R E G I S T E R ON L IN E AT F I A DA .C O M
        OR CAL L 8 0 0 . 2 3 7 .0 4 4 8 F O R M O R E DETA I L S
HR Advisor
Monthly best tips, trends and HR practices for small business

 What questions should an employer                             or medical condition, we recommend that you refrain
                                                               from addressing this candidate's mention of it directly.
 avoid asking during the recruiting and                        Instead, confirm that the candidate can perform the
 interview process?                                            essential functions of the position with or without
                                                               reasonable accommodation. You'll want to be certain
 You should avoid questions that are not job-related or        that you are asking this question consistently of all
 that cause an applicant to tell you about their inclusion     candidates, and not just those who have disclosed
 in a protected class. These would include questions           a past medical condition or those you suspect may
 about race, national origin, citizenship status, religious
 affiliation, disabilities, pregnancy, sexual orientation
 or gender identity, past illnesses (including use of
 sick leave or workers’ comp claims), age, genetic
 information, or military service. You should also avoid
 asking about things that might be protected by state
 law (e.g., marital status and political affiliation).

 Asking these sorts of questions could result in rejected
 candidates claiming that the decision not to hire was
 based on their inclusion in these protected classes
 rather than job-related considerations. We recommend
 looking at your state’s protected class list to be sure you
 don’t run afoul of it.

 During an interview, it is advisable to present the
 candidate with a copy of the job description that lists       not be able to perform the essential functions of the
 all essential job functions, including any physical           position. It’s also important not to make assumptions
 requirements necessary to perform the job, and simply         about a candidate's ability to perform their job based
 asking the candidate if they are able to perform the          on their having disclosed that they have a disability or
 job duties listed. For example, if the position requires      other health condition.
 someone to lift 25 pounds repeatedly throughout the
 day, you should ask the applicant whether they can lift       Finally, unless a candidate has an obvious disability or
 25 pounds repeatedly throughout the day. You should           has voluntarily disclosed that they have a disability, we
 not ask whether they have back pain or any other              would not recommend asking applicants if they would
 physical issues that might prevent them from lifting 25       need accommodation to perform job functions as it
 pounds or if they’d filed a workers’ comp claim when          would have the effect of creating a pre-employment
 doing manual labor in the past. If you need someone to        disability inquiry, which is prohibited under the
 work Sunday mornings, you should ask the applicant            Americans with Disabilities Act (ADA).
 if they can work Sunday mornings. You should not ask
 if they attend church or have other commitments that          The HR Advisor is a monthly newsletter from MyPayrollSite.com.
 would prevent them from working Sunday mornings.              Find out more information by calling (850) 322-6437 or visiting
                                                               online at www.mypayrollsite.com.
 If a candidate proactively acknowledges a disability

24 | INDEPENDENT DEALER |OCTOBER 2021
thank you pac donors!
                                             The FIADA PAC has a year-end goal of $30,000. Thanks to a call to action at the
                                             Annual Convention, the PAC donations now total $18,370.00, which is 61% ! Join the
                                             list of other dealers who have already contributed, and help move the needle forward!

Credit Solution Auto Sales, Inc
Manheim Fort Lauderdale
Manheim Pensacola
Miami Auto Broker
No. 1 Auto Sales, Inc.
Orlando Auto Auction
Prime Autos
Southeast Car Agency, Inc.
The Car Guys
Williams & Stazzone Insurance Agency, Inc.

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                                                                         OCTOBER 2021 | INDEPENDENT DEALER | 25
LEGAL & LEGISLATIVE

A Look at Current Legal Issues
A monthly collection of selected legislative and regulatory highlights.
BY ERIC JOHNSON

FEDERAL DEVELOPMENTS                                             receive the full benefit of the temporary stay and that a more
Agencies Extend Comment Period for Proposed Interagency          substantial compliance date allows time for appeal.” The new
Guidance on Managing Risks Associated with Third-                compliance date for the Payment Provisions is now June 13,
Party Relationships. The FDIC, the FRB, and the OCC              2022.
recently extended until October 18, 2021, the comment
period for the proposed interagency guidance designed            FTC Amends FCRA Rules for Dealers. On September 8,
to help banking organizations manage risks associated            the FTC approved largely technical changes to five rules
with third-party relationships. The proposed guidance            that implement parts of the Fair Credit Reporting Act.
offers a framework for banking organizations to consider         The changes clarify that the five FCRA rules retained by
in developing risk management practices throughout the           the FTC (Address Discrepancy Rule, Affiliate Marketing
life cycle of third-party relationships, including planning      Rule, Furnisher Rule, Prescreen Opt-Out Notice Rule,
to manage the relationship and its risks, due diligence and      and Risk-Based Pricing Rule) apply only to motor vehicle
third-party selection, contract negotiation, oversight and       dealers. In addition to the technical changes to the five rules,
accountability, ongoing monitoring, and termination. The         the Prescreen Opt-Out Notice Rule was revised to add to
framework considers the level of risk, complexity, and size      the model notices that motor vehicle dealers can use the
of the banking organization and the nature of the third-         web address where consumers can opt out of credit offers.
party relationship. The proposed guidance also promotes          The Risk-Based Pricing Rule also was updated to include
compliance with applicable laws and regulations, including       examples that reflect its narrower scope to just motor vehicle
those related to consumer protection, and discusses              dealers.
supervisory reviews of third-party relationships. The
proposed guidance would replace each agency's existing           CASE OF THE MONTH
guidance on this topic.                                          Car Buyer States Multiple Claims Against Dealership
                                                                 Arising Out of Misrepresentations Regarding Status of
Court Stays Compliance Date for CFPB’s Rulemaking on             Financing: A consumer who was interested in buying a car
Payday, Vehicle Title, and Certain High-Cost Installment         from a dealership filled out the dealership's online financing
Loans. On August 31, the U.S. District Court for the             application at the sales representative's request. A few
Western District of Texas issued an order in Community           months later, the representative allegedly told the consumer
Financial Services Association of America, Ltd. v. Consumer      that she had been approved for financing with a bank. The
Financial Protection Bureau, staying the date for complying      consumer signed a retail installment contract and a buyer's
with the CFPB’s rulemaking on Payday, Vehicle Title,             order for the purchase of a vehicle. She traded in her old car,
and Certain High-Cost Installment Loans. In 2018, the            made a $500 down payment, and left the dealership with the
Community Financial Services Association of America              new vehicle.
and the Consumer Service Alliance of Texas challenged the
CFPB’s 2017 final rule on Payday, Vehicle Title, and Certain     About two weeks later, the buyer learned that the bank
High-Cost Installment Loans. The court subsequently stayed       that financed her purchase was a second bank and that
both the litigation and the compliance date. In 2019, the        the financing was contingent on approval of her financing
court lifted the stay on the litigation but not the compliance   application. The representative then informed the buyer
date, and the parties proceeded to file motions for summary      that she would have to verify her employment status with
judgment. The court’s order grants the CFPB’s motion             the second bank, but apparently the second bank was not
for summary judgment and stays the August 19, 2019,              satisfied with the verification that the buyer's employer
compliance date of the Payment Provisions for 286 days.          provided.
In staying the compliance date, the court stated that it was
“persuaded by the Associations’ arguments that they should       Just a short while later, and six days before the buyer's first

26 | INDEPENDENT DEALER |OCTOBER 2021
installment payment was due under         approved for financing by the first       Fourth, the court concluded that the
the RIC she signed, the dealership        bank and would only need to sign the      buyer stated a claim under the ECOA
repossessed the car and refused to        RIC to complete the transaction was       based on allegations that the defendants
return her trade-in vehicle or the down   an unfair or deceptive act. She also      failed to give her written notice of the
payment.                                  alleged that she justifiably relied on    reasons for which they revoked her
                                          these misrepresentations by signing the   financing and repossessed her car.
The buyer sued the dealership and         RIC, trading in her old car, and paying            Continued on page 29.
the representative, alleging violations   a down payment for the new car.
of the Pennsylvania Uniform
Commercial Code, the Pennsylvania
Unfair Trade Practices and Consumer
Protection Law, the federal Equal
Credit Opportunity Act, and the
federal Truth in Lending Act, as well
as breach of contract and fraud. The
defendants moved to dismiss. First,
the U.S. District Court for the Eastern
District of Pennsylvania denied
the defendants' motion to compel

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arbitration pursuant to the arbitration
provision in the buyer's order. The
court found that, under Pennsylvania's

                                                               your approach to F&I compliance
Motor Vehicle Sales Finance Act,
an arbitration provision contained
solely in a document separate from

                                                                         WITH THIS
                                                                                toSPECIAL OFFER...
the RIC - like a buyer's order - is not
enforceable unless the RIC incorporates
it by reference. In this case, the RIC                                It’s time    change
did not reference the buyer's order                                  your approach to F&I compliance
or the arbitration agreement, and,
therefore, the arbitration provision in
the buyer's order was not enforceable.                                       WITH THIS SPECIAL OFFER...
Second, the court allowed the UCC   Subscribe to Spot Delivery and, at no
claim to proceed based on the buyer's
                                    additional charge, we will send you a
allegations that she had not breached
                                    copy of your
the RIC as of the time of repossession             choice
                                               Subscribe     of any
                                                          to Spot      of our
                                                                  Delivery  and, legal
                                                                                 at no
because her first payment was notcompliance
                                     yet       additional
                                                 books,charge,
                                                            CARLAW,we will send
                                                                           CARLAWyou a II
due and she provided truthful and              copy  of your choice of any  of our legal
accurate information verifying her  Street Legal  or  CARLAW
                                               compliance   books, III Reloaded.
                                                                   CARLAW,     CARLAW    II
employment, thus satisfying the second         Street Legal or CARLAW III Reloaded.
bank's requirements for completing
her credit application. Moreover, the
court noted that the defendants did
not provide sufficient evidence that
the RIC made the failure to provide
                                                                       To order, visit us at
verifiable employment information
on the buyer's credit application a
                                                                To order, visit us at
                                                           www.counselorlibrary.com/offer/spot
ground for repossession. Third, the             www.counselorlibrary.com/offer/spot
                                                                  or call us at 877-464-8326.
court concluded that the buyer stated a                             Also follow us on:
claim under the Pennsylvania UTPCPL.
                                                          or  call    us at 877-464-8326.
The buyer alleged that the defendants'                       Also follow us on:
misrepresentation that she was already

                                                             OCTOBER 2021 | INDEPENDENT DEALER | 27
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