EUROCONTROL Training 2021

 
EUROCONTROL Training 2021
EUROCONTROL

EUROCONTROL Training 2021

                               FOUNDING
                               MEMBER
                                          NETWORK
SUPPORTING EUROPEAN AVIATION              MANAGER
EUROCONTROL Training 2021
Address:     EUROCONTROL Institute of Air Navigation Services   Reaching the Institute by Bus:
             12, rue Antoine de Saint Exupéry                   From Luxembourg city centre
             L-1432 Kirchberg                                           take line 18 -
             Luxembourg                                                 Bus stop ‘Antoine de St Exupéry’
             LUXEMBOURG                                         From Luxembourg Airport
                                                                        Bus stop ‘Antoine de St Exupéry’
Telephone:   + 352 43 60 611
Fax:         + 352 43 60 61 651                                 Reaching the Institute by Tram:
                                                                        Tram stop ‘D’Coque’
Web:         www.eurocontrol.int/ians

Position:    N 49° 37.514’ E 006° 09.062’
EUROCONTROL Training 2021
Foreword

Following a year badly affected by the COVID-19 crisis, 2021 will be a year
of recovery for the aviation industry in general and for ATM in particular.
We will need to remind our decision-makers that training is a vital part of
this recovery if they want it to be successful. This is true for air navigation
service providers, aviation authorities and industry.

At IANS, we aim to add value to your business by supporting you in
the best possible way. The first lesson from the crisis is that training in
the form of virtual courses and webinars is highly appreciated. IANS
will therefore continue to provide virtual courses and webinars in order
to complement its classroom courses. At the same time, we will be
expanding our e-learning range, which still offers free access to the avia-
tion community at large.

Our controller selection test, FEAST, will continue to support air naviga-
tion service providers in their new recruitment campaigns. Our language
proficiency test ELPAC, boosted by its ICAO approval, is being used more
and more by airlines in addition to air navigation service providers.

Please take the time to go through our brochure and find the training
course which fits you. Feel free to contact us with any other request
which you may have. We hope to welcome you in 2021, whether at our
Institute or on the virtual training platform.

Hendrik Dermont
Head of the Institute of Air Navigation Services
and Training Division a.i.
Network Management Directorate

                                                                 3
EUROCONTROL Training 2021
For more information and registration: https://trainingzone.eurocontrol.int
EUROCONTROL Training 2021
Introduction

 EUROCONTROL TRAINING 2021

The EUROCONTROL Institute of Air Navigation Services (IANS) is EUROCONTROL’s training centre, located in Luxembourg. It is recognised
as a centre of excellence for providing advanced air traffic management (ATM) training, comprising both classroom and e-learning courses,
as well as training standards, tools and programmes.

This brochure provides information about the range of training products and services available from EUROCONTROL in 2021. The brochure
has five parts. The first part describes how to register for a course. The second and third part provide information about the different
training programmes provided by EUROCONTROL as well as the range of EUROCONTROL training courses (delivered in a traditional class-
room setting or as e-learning via the EUROCONTROL Training Zone). More detailed and up-to-date information for each course is available
on the Training Zone within the online catalogue of training products at https://trainingzone.eurocontrol.int/catalogue.htm. The fourth
part contains details of EUROCONTROL training tools. The final part describes EUROCONTROL training support services.

This brochure is also available in PDF at https://trainingzone.eurocontrol.int/brochure.htm

 EUROCONTROL TRAINING ZONE

The EUROCONTROL Training Zone is a digital learning environment that supports classroom and e-learning training. The Training Zone is
used by thousands of individual users to consult available courses, receive pre-course information and training material, to study online
and to interact with each other.

Direct your browser to: http://trainingzone.eurocontrol.int.

 KEEPING IN TOUCH

            Follow us on Facebook via www.facebook.com/EUROCONTROL.IANS

            OR

            Join the LinkedIN group “Alumni and Friends of the EUROCONTROL Institute of
            Air Navigation Services” (http://linkedin.com).

                                                               5
EUROCONTROL Training 2021
For more information and registration: https://trainingzone.eurocontrol.int
EUROCONTROL Training 2021
Contents

  Foreword  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .3
  Introduction  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .5
  Contents  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 7

PART 1 - REGISTRATION                                                                                                                                                                                                              9
  Introduction  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 11
  IANS Classroom Courses - How to Register?  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 12
  E-Learning and Virtual Courses - How to Register?  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 13

PART 2 - TRAINING PROGRAMMES                                                                                                                                                                                                    15
  Safety Management Programme  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 17
  Planning and Conduct of Safety Survey  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 18
  Management and Assessment of Changes as per Reg. 2017/373  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 19
  NSA Training Programme  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 20
  Oversight of changes as per Reg. 2017/373  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 22
  ATC Trainer Programme  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 23
  Human Factors Practitioner Programme  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 24

PART 3 - TRAINING COURSES                                                                                                                                                                                                       25
  General Air Traffic Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 27
  Airspace Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 31
  Network Operations  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 33
  Airport Integration and Throughput  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 39
  Environment  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 41
  Information Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 43
  Communications  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 45
  Navigation  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 47
  Surveillance  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 51
  Data Processing  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 55
  Safety Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 57
  Security Management  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 63
  Human Performance in ATM  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 65
  EU Legislation for the Signle European Sky (ATM/ANS)  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 73
  ATC Training  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 81

                                                                                                        7
EUROCONTROL Training 2021
Contents

PART 4 - TRAINING TOOLS                                                                                                                                                                                                  89
  First European ATCO Selection Test (FEAST)  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 90
  English Language Proficiency for Aeronautical Communication (ELPAC)  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 92
  Radar Skills Trainer (RST) .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 93

PART 5: TRAINING SUPPORT SERVICES                                                                                                                                                                                        95
  Training Zone for Organisations  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 97
  License to Use Eurocontrol Training Material  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 97
  ATC Simulation Facilities  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 97
  On-site or Tailor Made Training Courses  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 98
  Training Expertise  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 98
  Conference Facilities and Aviation Library  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 98
  Index of courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

                                                                                                                        8
EUROCONTROL Training 2021
REGISTRATION

          1
EUROCONTROL Training 2021
Registration

For more information and registration: https://trainingzone.eurocontrol.int   10
Registration

 INTRODUCTION

This part of the brochure describes the arrangements for following EUROCONTROL training.

Training portfolio
The current training portfolio and individual course delivery dates are always available online through the EUROCONTROL Training Zone
(https://trainingzone.eurocontrol.int).

You can access to the training portfolio by selecting “Catalogues” without having to create an account or login. The training portfolio is
continuously updated to try to best suit stakeholders’ needs and customer demand. The planned course availability and course delivery
dates might therefore be altered prior to confirmation of a participant’s course.

Training Zone login
Registration on courses or access to some of the content requires a Training Zone login.

An individual Training Zone user account is free of charge and can be made by filling in the self-registration form on the home page of
the EUROCONTROL Training Zone.

Course Reservation Office
The EUROCONTROL Training Institute Course Reservation Office (CRO) plays a central role in the management of requests. It is the central
point of contact for any information related to registration and enrolment.

Contacting the Course Reservation Office:
By e-mail: ians.reservation@eurocontrol.int

By telephone: +352 43 60 61 205 or +352 43 60 61 307

By mail: Course Reservation Office
         EUROCONTROL Institute of Air Navigation Services
         12, rue Antoine de Saint-Exupéry
         L-1432 Luxembourg
         LUXEMBOURG

                                                              11                      For more information and registration: https://trainingzone.eurocontrol.int
Registration

  IANS CLASSROOM COURSES AND VIRTUAL COURSES - HOW TO REGISTER?

Requests for course participation are made by submitting an online course registration request form (form:
http://trainingzone.eurocontrol.int/CourseRequest.htm).

Course registration requests should include as much of the requested information as possible. This will enable places to be allocated in
accordance with the policies for priorities agreed by EUROCONTROL Member States.

National Focal Points
National Focal Points act as local representatives of the Institute, providing a source of information about our training, and will often be
able to answer a wide variety of questions about the training that is available and related issues. Some States have nominated more than
one Focal Point, each representing a particular group or organisation.

Details of all National Focal Points are available at (http://trainingzone.eurocontrol.int/ListFP.htm).

For organisations with a Focal Point
The course registration request form should be submitted to the National Focal Point-see above for more details.

For organisations without a Focal Point
The course registration request form and/or requests for further information about our classroom courses and virtual courses may be
submitted directly to the Institute’s Course Reservation Office.

For individuals
The course registration request form and/or requests for further information about our classroom and virtual courses may be submitted
directly to the Institute’s Course Reservation Office. Registration requests submitted by individuals are subject to a tuition fee; contact the
Institute’s Course Reservation Office for more details.

Notification of course confirmation
Latest by eight weeks before the start of the course, the Institute’s Course Reservation Office sends a confirmation email to the course
participant and the National Focal Point. The email contains useful information about getting to the Institute and details of any preparatory
work that should be completed a few weeks before the course starts.

In addition a reminder email is sent 10 days before the start of the course.

If you are unable to take up an allocated place on a training course
Demand for places on our training courses exceeds availability. Because of this, course participants who have been allocated a place but are
unable to attend are asked to notify the Institute’s Course Reservation Office as soon as possible through the National Focal Point. Early notifi-
cation that an allocated place will not be taken up will enable the Course Reservation Office to re-allocate the place if at all possible. As with
a course registration request, notification that an allocated place will not be taken up should be forwarded to the Course Reservation Office
by the National Focal Point to ensure that both your own organisation and the Institute are fully informed.

For more information and registration: https://trainingzone.eurocontrol.int   12
Registration

Accommodation in Luxembourg
There is a wide range of hotels available in Luxembourg which are conveniently located for those visiting the Institute.

EUROCONTROL has negotiated preferential rates with many of the local hotels. To benefit from this special arrangement you should
specify the appropriate booking code when you reserve your hotel accommodation. The relevant National Focal Point can provide the
necessary booking code.

If you do not have a Focal Point and wish to take advantage of the preferential rates, where they are available, please contact the Course
Reservation Office by e-mail at ians.reservation@eurocontrol.int.

Virtual Courses portfolio
The portfolio of virtual courses is quickly evolving. We will plan these courses as early as possible and follow the same registration param-
eters (deadlines and policies) as for our classroom courses. Nevertheless, some virtual courses will be added later, relatively short time
before the course start date.

The current portfolio of virtual classroom courses is available at https://trainingzone.eurocontrol.int/virtual.htm

 E-LEARNING COURSES - HOW TO REGISTER?

Direct access
Some e-learning courses are available through the EUROCONTROL Training Zone without any need for registration. These courses are
made available through the “Direct-Access Modules” catalogue in the EUROCONTROL Training Zone:
http://trainingzone.eurocontrol.int/directaccess.htm.

Registered access
Registration is required for most e-learning courses. It is free of charge and is performed via the self-registration form available on the
home page of the EUROCONTROL Training Zone.

Note on tracking
No group monitoring or tracking of progress is possible for direct access e-learning courses or for individual registration. Organisations
wishing to monitor the progress of their students should refer to the Training Zone for Organisations (see Part 5 of this brochure).

 IANS WEBINARS - HOW TO REGISTER?

Registration is required for all our webinars. It is free of charge and usually access is given to all interested to attend. The self-registration
form is event specific and it can be found within our catalogue. The current portfolio of IANS webinars is available at:
https://trainingzone.eurocontrol.int/webinar.htm

                                                                  13                       For more information and registration: https://trainingzone.eurocontrol.int
For more information and registration: https://trainingzone.eurocontrol.int   14
TRAINING
PROGRAMMES

         2
EUROCONTROL Training Programmes

EUROCONTROL Training Programmes
In the recent years we are witnessing ever growing recognition of the importance of the proper training and competence of staff
performing different tasks in an NSA or in an ATM/ANS service provider. Whether driven by regulation or by the speed of change in ATM,
there is an increasing need for qualifications/competencies for staff performing a wide range of tasks.

The following part contains information about EUROCONTROL training programmes designed with a purpose to empower the staff
members with the required knowledge/competencies for performing specific tasks.

n    Safety Management Programme (SAF-PRG-SMS)
n    Planning and Conduct of Safety Survey (LEX-PRG-SURVEY)
n    Management and Assessment of Changes as per Reg. 2017/373 (SAF-PRG-CHG-373)
n    NSA Training Programme (LEX-PRG-NSA)
n    Oversight of Changes as per Reg 2017/373 (LEX-PRG-CHG-373)
n    ATC Trainer Programme (HUM-PRG-ATC-T)
n    Human Factors Practitioner Programme (HUM-PRG-PP)

For more information and registration: https://trainingzone.eurocontrol.int   16
Safety Management Programme [SAF-PRG-SMS]

Description
The programme provides an opportunity for the persons involved in the imple-                The foundation part (pre-requisite) will consist of the three basic courses namely:
mentation of the Safety Management System to build up the relevant and
required competencies in the Safety Management (SM) domain.                                 n   SAF-SMS-A – Introduction to ATM Safety Management System (classroom
                                                                                                course);
Objectives                                                                                  n   SAF-CHG-BASIC – Management and Oversight of Changes: The Basics
The programme leads the participants to achieve the required SM profile through                 (e-learning), and
education, practice, and skills.                                                            n   SAF-CHG-INTRO – Management and Oversight of Changes (classroom course).

Audience                                                                                    Two of the three foundation courses will be assessed through a formal examina-
This programme is designed for all staff working within the ATM domain, either at           tion. For the e-learning it is already embedded in the package and for SAF-SMS-A
the service provider or at the competent authority, required to have SMS proficiency.       there will be a formal assessment at the end of the course with a pass mark of
                                                                                            60%.
Pre-requisite
The programme covers a number of SAF-related courses that are offered by IANS.              Certificate
The programme has two parts – Foundation and Elective. The Foundation part                  With two formal assessments over the course of the programme (for the foundation
consists of three mandatory courses and is a pre-requisite for the Elective part.           courses) the participants completing the programme will be awarded a Certificate of
In the second part, the participants can choose from a number of courses that               Achievement.
will best suit their job requirements. The mandatory/foundation courses will be
formally assed via online examinations.

                                                                      Introduction to ATM Safety Management System
                                                                                        SAF-SMS-A
   Foundation courses

                                                                      Management & Oversight of Changes: the Basics
                                                                                     SAF-CHG-BASIC

                                                                           Management & Oversight of Changes
                                                                                     SAF-CHG-Intro

                            ATM Occurrence          Safety Managt Survey         Assessment of changes         Monitoring of Changes
                        Investigation & Analysis            Part 1                 Functional System               in ATM/ANS
                                                                                         Part 1
   Elective courses

                               SAF-INV                   SAF-SAS -1                  SAF-CHG-AC-1                 SAF-CHG-MC-1
                                                                                                                                                      The ATMSafety
                                                                                                                                                        Manager
                            ATM Occurrence                                       Assessment of changes                                                   SAF-MGR
                                                    Safety Managt Survey                                        ATM Software Safety
                        Reporting & Investigation                                  Functional System
                                  Tools                     Part 3                       Part 3                    Assessment
                               SAF-TOOLS                 SAF-SAS -3                  SAF-CHG-AC-3                     SAF-CHG-SW

                                                                                   17                          For more information and registration: https://trainingzone.eurocontrol.int
Planning and Conduct of Safety Survey [SAF-PRG-SURVEY]

  Description                                                                       Content
  This training programme focuses on the planning and conduct of targeted safety
  surveys, and is consistent with the Common Requirements defined in Regulations
  No. 1035/2011 (applicable until 1st January 2020) and No. 2017/373 (applicable                  Safety Management Survey - Stage 1
  from 2nd January 2020).
                                                                                                                 SAF-SAS-1
  Objectives
  After completing this training programme, participants will be able to assist
  in the planning and conduct of targeted safety surveys as per Regulations No.
  1035/2011 and No. 2017/373.
                                                                                               Participation in an actual safety survey in
  Audience                                                                                    the participant's own organisation - Stage 2SAF-SMS
  This training programme has been developed specifically for staff working in an
  ATM/ANS service provider and who are involved in the planning and conduct of
  safety surveys.

  Pre-requisite                                                                                   Safety Management Survey - Stage 3
  See description of SAF-SAS-1 course.
                                                                                                                 SAF-SAS-3
  Certificate
  Certificates will be awarded for each course. In addition, participants who
  complete the programme will be awarded a certificate of achievement.              All three stages are mandatory and must be completed in the
                                                                                    prescribed order.

For more information and registration: https://trainingzone.eurocontrol.int          18
Management and Assessment
           of Changes      of Changes as per Reg. 2017/373 [SAF-PRG-CHG-373]
                      - SAF-PRG-CHG

Description                                                            Certificate
This training programme focuses on the management of changes           Certificates will be awarded for each course. In addition, participants who complete the
in ATM/ANS, and the Safety (Support) Assessment of changes to          programme will be awarded a certificate of achievement.
the ATM/ANS functional system, as per Regulations No. 2017/373.
                                                                       Content
Important note
This training programme is consistent with regulation No.
2017/373 (applicable from 2nd January 2020) and with its                                        Management & Oversight of Changes: The Basics

                                                                       Foundation courses
Acceptable Means of Compliance (AMC) and Guidance Material                                                          SAF-CHG-BASIC
(GM).

Given the significant differences between previous regulations
and Regulation No. 2017/373, no credits can be transferred
between the 2 training programmes.
                                                                                                     Management & Oversight of Changes
                                                                                                                   SAF-CHG-INTRO
Objectives
After completing this training programme, participants will be
able to assist in:
n The management of changes in ATM/ANS;
n The Safety Assessment(ATSPs) of changes to the ATM/ANS
    functional system;
n The Safety Support Assessment (Non-ATSPs) of changes to the                                Assessment of Changes to the Functional System Part 1
                                                                       Specialist courses

    ATM/ANS functional system;                                                                                    SAF-CHG-AC-1
as per Regulation No. 2017/373.

Audience
This course is designed for personnel working for a provider of ATM/
ANS services who are actively involved (i.e. contributing or coordi-
                                                                                             Assessment of Changes to the Functional System Part 3
nating) in the safety assessment and/or safety support assessment                                                 SAF-CHG-AC-3
of changes to the ATM/ANS functional system, as per Regulation No.
2017/373.                                                              All four stages are mandatory and must be completed in the prescribed order
Pre-requisite
See description of each of the courses included in this training
programme.

                                                                                        19             For more information and registration: https://trainingzone.eurocontrol.int
NSA Training Programme [LEX-PRG-NSA]

  Description                                                                              n   SES Interoperability (LEX-IOP);
  The NSA training programme is designed to support States’ obligation to ensure           n   Reference Period 3 and the new SES Performance Scheme [LEX-PERF];
  specific training for those involved in oversight activities. It will provide partici-   n   Oversight of Provision of MET information (LEX-MET);
  pants with a solid foundation in all of the core NSA functions as required by the EU     n   Oversight of Security Management Systems in ATM [LEX-CYBER];
  legislation in force, and with an awareness of on-going regulatory developments.         n   ATSEP Competence [LEX-COMP-ATSEP];
                                                                                           n   ATCO Competence and Training Organisation Certification [LEX-COMP-ATCO];
  Objectives                                                                               n   Oversight of Changes in ATM/ANS Part 1 [LEX-CHG-OC-1];
  After completing this training programme, participants will have a comprehen-            n   Oversight of Changes in ATM/ANS Part 3 [LEX-CHG-OC-3];
  sive and detailed understanding of the role, functions and all core activities of an     n   The Regulatory Context in the AIS/AIM Domain [IM-REG];
  NSA as required by the EU legislation in force. The training programme will also         n   Hands-on course on the Financing of ANS in Europe [LEX-COST].
  provide participants with an awareness of on-going regulatory developments.
                                                                                           Audience
  Description                                                                              The training programme has been developed specifically for staff working at an NSA.
  The NSA training programme is designed to support States’ obligation to ensure           It is ideally suited to those who have recently joined the organisation and wish to
  specific training for those involved in oversight activities. It will provide partici-   gain a comprehensive understanding of the role and function of an NSA. It will also
  pants with a solid foundation in all of the core NSA functions as required by the EU     be of value to those with some experience within an NSA who wish to develop their
  legislation in force, and with an awareness of on-going regulatory developments.         knowledge and skills related to specific NSA functions, in preparation for taking on
                                                                                           greater responsibilities, for example. Although the training programme is focused
  It consists of the following courses:                                                    on the oversight role of an NSA, the principles covered, and much of the content,
                                                                                           are equally applicable to the work of other regulatory agencies. The courses are also
  Foundation courses (all mandatory):
                                                                                           of interest to those wishing to gain an understanding of regulatory functions and
  n   Introduction to EU Legislation for the Single European Sky (LEX-SES);                techniques, for example staff from providers of ATM/ANS services preparing to take on
  n   Audit Techniques and Practice - Stage 1 (LEX-AUDIT-1);                               additional responsibilities which include working with the NSA or regulator.
  n   Audit Techniques and Practice - Stage 3 (LEX-AUDIT-3);
  n   Functions of a National Supervisory Authority (LEX-ORG).                             Pre-requisite
  n   Overview of Regulation 2017/373 [LEX-INTRO-373].                                     See description of each of the courses included in this training programme.
  Specialist courses (mandatory selection of 3 of these courses):
                                                                                           Certificate
  n  Safety Oversight of Safety Management Systems (LEX-SOSM);
                                                                                           Certificates will be awarded for each course. In addition, participants who
  n  Safety Oversight/Implementation of Safety Occurrence Reporting and
                                                                                           complete the programme will be awarded a certificate of achievement.
     Assessment (LEX-SORA);

For more information and registration: https://trainingzone.eurocontrol.int                    20
NSA
TheTraining ProgrammeProgramme
    NSA Training      [LEX-PRG-NSA] - NSA-PRG

                                     Specialist courses (mandatory selection of 3 courses)
    Foundation courses
      (all mandatory)               ATCO Competence and Training                  ATSEP Competence
                                      Organisation Certification                  LEX-COMP-ATSEP
                                          LEX-COMP-ATCO
  Introduction to EU legislation
   for the Single European Sky
                                         Oversight of Provision             Reference Period 3 and the new
              LEX-SES                     of MET Information                   SES Performance Scheme
                                               LEX-MET                                LEX-PERF
     Functions of a National
     Supervisory Authority
                                       Safety Oversight of Safety           Oversight of Changes in ATM/ANS
           LEX-ORG                      Management Systems                                Part 1
                                              LEX-SOSM                              LEX-CHG-OC-1
       Audit Techniques
     and Practice - Stage 1           Safety Oversight/Implementation       Oversight of Changes in ATM/ANS
         LEX-AUDIT-1               of Occurrence reporting and Assessment                 Part 3
                                                LEX-SORA                            LEX-CHG-OC-3
       Audit Techniques                                                                                                         Certificate of Achievement
     and Practice - Stage 3                                                                                                     (delivered after successful
                                        Oversight of Security                     SES Interoperability
         LEX-AUDIT-3                 Management Systems in ATM                                                                      completion of the
                                                                                        LEX-IOP                                      4 basic courses +
                                            LEX-CYBER
    Overview of Regulation                                                                                                             the 3 selected
          2017/373                                                                                                                  specialist courses)
                                        Hands-on course on the                  The Regulatory Context
      LEX-INTRO-373*                  Financing of ANS in Europe                in the AIS/AIM Domain
                                              LEX-COST                                 IM-REG

                                                              21                          For more information and registration: https://trainingzone.eurocontrol.int
Oversight of Changes
The NSA Training     as per Reg
                 Programme      2017/373 [LEX-PRG CHG-373]
                             - NSA-PRG

 Description                                                                  Content
 This training programme focuses on oversight of changes in ATM/
 ANS as per Regulation No. 2017/373. It addresses all steps required                                    Management and Oversight of Changes: The Basics

                                                                              Foundation courses
 for the approval of change management procedures, decision to
 review and the review a notified change to the functional system.                                                      SAF-CHG-BASIC

 Important note
 This training programme is consistent with regulation No. 2017/373
 (applicable from 2nd January 2020) and with its Acceptable Means                                             Management & Oversight of Changes
 of Compliance (AMC) and Guidance Material (GM).                                                                        SAF-CHG-INTRO
 Given the significant differences between previous regulations and
 Regulation No. 2017/373, no credits can be transferred between
 the 2 training programmes.

 Objectives
 After completing this training programme, participants will have a                                          Oversight of Changes in ATM/ANS Part 1
                                                                              Specialist courses
 solid understanding of the oversight of changes, and will be able
                                                                                                                        LEX-CHG-OC-1
 to assist in:
 n the approval of the change management procedures for func-
     tional systems;
 n the decision to review a notified change to the functional
     system, and in its review itself;                                                                       Oversight of Changes in ATM/ANS Part 3
 as per Regulation No. 2017/373.                                                                                        LEX-CHG-OC-3
 Audience
 This course is designed for personnel working for a competent                The courses must be completed in the prescribed order
 authority (including NSAs) and involved in the oversight of changes
 in ATM/ANS, in particular of changes to the ATM/ANS functional
 system as per Regulation No. 2017/373.

 Pre-requisite
 See description of each of the courses included in this training
 programme.

 Certificate
 Certificates will be awarded for each course. In addition, partici-
 pants who complete the programme will be awarded a certificate
 of achievement.

For more information and registration: https://trainingzone.eurocontrol.int                        22
ATC Trainer Programme [HUM-PRG-ATC-T]

Any course which is part of the following training programme can also be                Certificate
followed in isolation. In this case the pre-requisites are different and are            Certificates will be awarded for each course. In addition, participants who complete
indicated in the specific course descriptions (e.g. for the TTI; SFM; TRM               the programme will be awarded a certificate of achievement.
courses, there is no ATCO licence required).
                                                                                        Content
Objectives

                                                                                        Mandatory courses (all)
After completing this training programme, participants will be able to deliver                                                                   Theoretical Training Instructor Skills
the theoretical and practical elements of ATCO training.                                                                                                            HUM-TTI
The training programme will also provide participants with an awareness of
ongoing regulatory developments concerning the role and responsibilities of
an ATC trainer.                                                                                                                          Practical Training Instructor Skills for OJTI and STDI
                                                                                                                                                                   HUM-OJTI
Description
The ATC trainer programme consists of completing 2 mandatory courses - TTI
and OJTI and minimum 1 out of the 5 optional courses - CCA, SIM, SFM, TRM-A
and TRM-F.
                                                                                                                                                    Controller Competency Assessor
By following the 2 mandatory courses candidates will accomplish the training
                                                                                                                                                                   HUM-CCA
required to provide the essential theoretical and practical training for ATCOs.
By making their selection of 1 optional course, candidates are encouraged to            Operational courses (mandatory selection of 1)
choose their “secondary expertise”. This means that in the cases where the
Trainer will be involved in the provision of continuation training which incorpo-                                                         Design of ATC Simulation Exercises and Courses
rates designing simulator exercises, the SIM course is recommended. In cases                                                                                      HUM-SIM
where the Trainer will be involved in the delivery of the HF elements of the
ATCO refresher training, the optional courses are TRM or SFM. And finally if the
Trainer is also the Assessor - the CCA course is the one that fits this profile best.
Candidates can choose more than one optional course to follow.                                                                                      Stress and Fatigue Management
                                                                                                                                                                   HUM-SFM
Audience
This training programme has been developed specifically for staff delivering ATC
training. It is structured in such a way that by following the 2 mandatory courses,
the candidate will at the very least complete the training required to provide the                                                                               TRM in ATM
essential theoretical and practical training for ATCO.                                                                                                           HUM-TRM-A

Pre-requisite
Candidates are required to hold, or to have held, an ATCO licence.
                                                                                                                                                               TRM Facilitator
                                                                                                                                                                [HUM-TRM-F]

                                                                                 23                                                         For more information and registration: https://trainingzone.eurocontrol.int
Human Factors Practitioner Programme [HUM-PRG-PP]

  Description                                                                         Participants will also be aware of on-going regulatory developments concerning the
  Human Factors HF Practitioner Programme consists of completing: 2 mandatory         role and the responsibilities of an HF Practitioner.
  introductory classroom courses – HUM-HFA and HUM-DESIGN; 2 mandatory
  e-learning courses – HUM-FAT-ATC and HUM-STRESS; a minimum of 2 out of              Audience
  the following specialised classroom courses - HUM-SFM, HUM-SYS, HUM-HF-             IANS has recognized the existing lack of Human Factors (HF) expertise in ATM. As more
  CASE and HUM-TRM-A.                                                                 operational, technical or management personnel are willing to develop their expertise
                                                                                      in the area of HF, we support them to be recognized as practitioner in their respective
  Candidates can choose more than 2 optional courses to follow. An optional           organisation for potential contributions in the domain of HF. This training programme
  additional e-learning course is proposed.                                           has been developed specifically to fulfil this requirement. We welcome operational,
                                                                                      technical and organisational ATM personnel with tasks that include integrating human
  By making their selection of 2 optional courses to follow, candidates are           factors in their respective organisations.
  encouraged to choose their “specialised knowledge”. This means that in the
  cases where the participant will be involved in the assessment or develop-
  ment of concepts, HUM-HF-CASE and HUM SYS courses are the two that fit this
  profile the best. In cases where the participant will be involved in the delivery
  of the HF elements of the ATCO refresher training, the suggested courses to

                                                                                      Foundation courses
  follow are TRM and SFM.                                                                                                           Human factors for ATM Safety Actors

                                                                                                    (all mandatory)
                                                                                                                                                 HUM-HFA
  I addition to the above, HF Practitioner Diploma is subject of:
  n Applicant holds university degree in relevant studies (Aviation Psychology
      and/or Applied Human Factors) or                                                                                  Design and Assessment Using Human Centered Approaches
  n Submits evidence of active involvement in the OPS application of HF Case or                                                                [HUM-DESIGN]
  n Submits evidence of active involvement in the OPS application of DESIGN
      e.g. color scheme definition for the CWP, layout of the CWP... or                                               E-learning (mandatory)    Classroom Courses (mandatory selection of 2)
  n Is active (at least 3 sessions in 3 years) TRM/HF facilitator or
  n Has completed personal HF assignment (details to be agreed with the                                                Introduction to the            Systems Thinking for Safety
      HUM-PRG-PP team)                                                                                                   effects of stress                     [HUM-SYS]
                                                                                                                         [HUM-STRESS]
                                                                                          Specialist courses

  Details of this personal assignment are communicated to participants upon                                                                            Integrating Human Factors
  registration to the program.                                                                                        Fatigue Awareness for                  in ATM Projects
                                                                                                                                                             [HUM-HF-CASE]
                                                                                                                               ATC
  Objective                                                                                                              [HUM-FAT-ATC]
                                                                                                                                                               TRM in ATM
  After completing this training programme, participants will be able to:                                              E-learning (optional)                  [HUM-TRM-A]
  n explain the essential HF concepts for ATM and elements of relevant applied
      psychology;                                                                                                     Fatigue Awareness for
  n provide support in projects related to HF and better integration of HF in
                                                                                                                          ATM Managers              Stress and Fatigue management
      operations.                                                                                                       [HUM-FAT-MGT]                          [HUM-SFM]

For more information and registration: https://trainingzone.eurocontrol.int                                24
TRAINING
COURSES

      3
This part of the brochure describes training that is offered in classroom setting or as e learning modules on the Training Zone. Classroom
training courses are usually held at EUROCONTROL (Luxembourg or Brussels). As part of the partnership that EUROCONTROL is developing
with Member States and with other leading training organisations, courses are also delivered at other locations. Further information about
the availability of specific courses and the location at which they will be delivered are available on-line in the EUROCONTROL Training
Zone.

Information about our portfolio of courses is grouped into general topic areas. For each course, a short description of the content is
provided. The training catalogue on the EUROCONTROL Training Zone contains additional information such as a summary of the objectives
that will be achieved by following the training, the length of the course, the target audience and details of any pre-requisite knowledge.

For e learning modules, we also indicate the typical time needed to complete the course.

               This symbol indicates that the training is a blended course. It is not accessible to individual learners.

               This symbol indicates that the training is classroom-based.

               This symbol indicates that the training is computer-based (on your own, at your own time).

 O             This symbol indicates that the training is delivered on-line over a defined period of time.

               This symbol indicates that this is training material that supports classroom-based teaching. It is not accessible to individual
               learners.

 R             This symbol indicates that the training is training reference material which does not require registration and for which no
               certificate of attendance is delivered.

 V             This symbol indicates the training is virtual-course-based (instructor-led online sessions planned at a specific times).

               This symbol indicates a new course.

               This icon indicates that the e-learning training is designed to meet the requirements of part of the EUROCONTROL Common
               Core Content Syllabus for initial training.

For more information and registration: https://trainingzone.eurocontrol.int      26
GENERAL
                                                                                                               AIR TRAFFIC
                                                                                                              MANAGEMENT

With 16.2 million flights for 2040, representing an increase of 53%, constituting an esti-       •   Inside ATM
mated 1.5 million flights more than can be accommodated, gaining knowledge in general            •   Discover Air Traffic Control
air traffic management (ATM) is essential.
                                                                                                 •   ATM Summer School
The world of aviation is changing and the modernisation of Europe’s Air Traffic Management       •   Building a Future ATM System
(ATM) networks is crucial for the sustainability of European aviation. . The Single European     •   Introduction to EU Legislation for the Single European
Sky (SES) ATM research project “SESAR” is one of the most ambitious modernisation projects           Sky
launched by the European Union and is key to the implementation of SES. It aims to deliver       •   Civil - Military ATM Coordination
an ATM system for Europe that is fit for the 21st century and capable of handling the growth     •   Remotely Piloted Aircarft Systems - A Regulatory
and diversity of traffic safely and efficiently, while improving environmental performance.
                                                                                                     Overview
The Master Plan is fully aligned with the political priorities of the new European Commission,
which has placed the “European Green Deal” front and centre of its political agenda, together    •   Remotely Piloted Aircraft Systems - ATM Integration
with a “Europe fit for the digital age”. So what will the future ATM system look like?           •   UAS Safety Assessment Methodologies for ATM Actors
                                                                                                 •   Management Systems in the context of ATM/ANS
Aircraft will become more autonomous, with hundreds of thousands of air vehicles (such as        •   Contingency Measures and Crisis Management
drones) joining the already high traffic figures and passengers will be looking for options
                                                                                                 •   Automation and liability in ATM
which allow them to travel seamlessly and without delay. How do we include Remotely
Piloted Aircraft Systems (RPAS) in our operations, and how do we keep high levels of ATM         •   Integrated CNS and Spectrum
security and maintain essential cooperation between civil and military ATM? What will be         •   Guide to Management System
the impact of Artificial Intelligence?

Should we be looking more closely at the risk and resilience management and liability in ATM?

Finally, are you looking for a solid mix between ATM and ATC theory, and “hands-on” experi-
ence of being an air traffic controller for a couple of days?

                                                                          27
General
Domain Air Traffic Management

  INSIDE ATM                                                 This course will provide participants with an overview of how the European Air Traffic Management
                                                             system works today.
  GEN-ATM-INTRO                                              Duration: 4 hours.

  DISCOVER AIR TRAFFIC CONTROL                               Many people with an interest in aviation would like to understand more about the job of the Air Traffic
                                                             Controller. The GEN - INTRO course provides a “hands-on” experience of the working environment for air
                                                             traffic controllers. The insight that they will acquire will help the participants to appreciate the role within
                                                             the ATM system.
  GEN-INTRO                                                  Duration: 2 days.
  ATM SUMMER SCHOOL                                          This course is the perfect combination for university students and new comers in ATM/ATC domain of
                                                             theoretical knowledge about the current and future air traffic management (ATM) environment and
                                                             hands-on unique opportunity to control traffic through high fidelity simulators in the en-route phase
                                                             of flight.
  GEN-ATM-UNI                                                Duration: 5 days.
  BUILDING A FUTURE ATM SYSTEM                               This continuously evolving course provides an overview of the future ATM situation within Europe based
                                                             on the European ATM Master Plan. It further explains the roles of the Network manager and also includes
                                                             topics such as ATM Security, Remote towers, RPAS and integrated CNS.
  GEN-FUT                                                    Duration: 5 days.
  INTRODUCTION TO EU LEGISLATION FOR                         This course provides an overview of EU legislation for the Single European Sky also describes how the
  THE SINGLE EUROPEAN SKY                                    regulatory developments will further affect the stakeholders involved in ATM/ANS (ATM/ANS service
                                                             providers, competent authorities including NSAs, the network manager, EASA, ATM/ANS system
                                                             manufacturers, etc.).
  LEX-SES                                                    Duration: 4 days.
  CIVIL - MILITARY ATM COORDINATION                          Overview of the Civil-Military ATM/CNS coordination (CMAC) activities : SES, SESAR, Security, flight
                                                             efficiency, airspace capacity and military mission effectiveness in Europe, Civil/military CNS system
                                                             interoperability - Awareness of Flexible Use of Airspace and the supporting ASM tools, A-CDM.
  GEN-CIV/MIL                                                Duration: 4 days.

  REMOTELY PILOTED AIRCRAFT SYSTEMS -                        The course provides an overview of the standards and regulation on RPAS (Remotely Piloted Aircraft
  A REGULATORY OVERVIEW                                      Systems).
                                                             Duration: 3 days.
  GEN-RPAS-REG

  GEN-RPAS-REG-V                                    V        Duration: 15 hours over 3 days.
  REMOTELY PILOTED AIRCRAFT SYSTEMS -                        The course provides an overview of the challenges and potential solutions involved in dealing with RPAS
  ATM INTEGRATION                                            from an ATM perspective.
                                                             Duration: 3 days.
  GEN-RPAS-ATM

For more information and registration: https://trainingzone.eurocontrol.int                     28
General Air Traffic Management

UAS SAFETY ASSESSMENT                 The course aims to provide a detailed overview of the SORA and MEDUSA methodologies, with practical
METHODOLOGIES FOR ATM ACTORS          examples of application and exercises primarily focused on understanding the use of these tools for UAS
                                      operations in controlled airspace and/or with the support of U-space services.
GEN-RPAS-SAF                          Duration: 3 days.
MANAGEMENT SYSTEMS IN THE CONTEXT     The course will provide a systemic view of management systems, addressing key components such as
OF ATM/ANS                            process management, risk management, compliance management, performance management, etc.
GEN-MANS                              Duration: 4 days.

CONTINGENCY MEASURES AND CRISIS       The “Contingency Measures and Crisis Management“ course addresses the assessment of the need for
MANAGEMENT                            contingency measures to mitigate the effect of large-scale events and the related cost-benefit trade-off.
                                      It further addresses the basics of crisis management during large-scale events.
GEN-CTG                               Duration: 3 days.
AUTOMATION AND LIABILITY IN ATM       The course “Automation and liabilities in ATM” provides an overview of the different liabilities and their
                                      distribution among the ATM stakeholders.
GEN-LIABILITY                         Duration: 3 days.
INTEGRATED CNS AND SPECTRUM           Integration and Rationalisation of on-board and ground Communications, Navigation, Surveillance (CNS)
                                      infrastructure are key elements of most forthcoming strategic aviation developments.This course will
                                      address the efforts and plans towards reaching this goal.
GEN-iCNSS                             Duration: 4 days.
GUIDE TO MANAGEMENT SYSTEM            The course will provide a brief guide to management systems, addressing key components such as
                                      process management, risk management, compliance management and performance management.
                                      Finally, the course will address the SES regulatory requirements applicable to management systems.
GEN-GUMS                          V   Duration: 6 hours over 3 days.

                                                            29                        For more information and registration: https://trainingzone.eurocontrol.int
General Air Traffic Management

For more information and registration: https://trainingzone.eurocontrol.int   30
AIRSPACE
                                                                                                                 MANAGEMENT

Airspace is a scarce and finite resource. Airspace management is a generic term encom-               • Airspace Strategy
passing the organisation of different airspace structures such as air traffic routes, ATC sectors,   • Introduction to Air Traffic Flow and Capacity
terminal areas, restricted and danger areas, TSA, TRA, etc.as well as their strategic, pre-
                                                                                                       Management
tactical and tactical management.
                                                                                                     • Operational Airspace Management
The way in which airspace is designed, organised and managed can impact significantly on             • Network Capacity Planning
the effectiveness with which air traffic, both civil and military, can be handled, in terms of       • Introduction to Network Capacity Planning
safety, environment, capacity and costs. As a result, airspace design principles have been
formalised in the European Route Network Improvement Plan Part 1 to satisfy the require-             • The Flexible Use of Airspace Concept
ments of the ATM Network Functions Implementing Rule.                                                • RAD Application Training

The policy for access to airspace, and the way in which airspace is managed, is a State
responsibility. Nevertheless, a coordinated approach at European level is critical to the
effective and efficient management of commercial, general, and military air traffic. The
establishment of a European Network Manager and continuous development of the Flexible
Use of Airspace Concept reflects how crucial these activities are to the achievement of the
ATM network performance targets.

The future concepts, currently under development within SESAR, foresee airspace manage-
ment as a key tool in the pre-tactical balancing of demand and capacity. These airspace
management activities will form the foundation for effective, transparent and efficient flow
and capacity management at European, regional and sub-regional levels.

                                                                             31
Airspace
Domain Management

  AIRSPACE STRATEGY                                          This course looks at the regulatory environment, strategies and fora for the design and development and
                                                             management of European airspace.
  ASM-STRAT                                                  Duration: 4 days
  INTRODUCTION TO AIR TRAFFIC FLOW                           This course offers an introduction to ATFCM. It explains the rules and procedures that exist and introduces
  AND CAPACITY MANAGEMENT                                    the main actors - the Network Manager, aircraft operators and flow management positions in area
                                                             control centres. The course also describes the daily work necessary to achieve effective flow and capacity
                                                             management.
  ASM-ATFCM                                                  Duration: 5 days.

  ASM-ATFCM-V                                       V        Duration: 5 days - 2 sessions of 2 hours each day.
  OPERATIONAL AIRSPACE                                       The operational airspace management course looks at day-to-day management of European airspace in
  MANAGEMENT                                                 support of network performance.

  ASM-OPS                                                    Duration: 3 days.
  NETWORK CAPACITY PLANNING                                  This course will explain the European network capacity planning and assessment methodology and
                                                             how this relates to the preparation and monitoring of the Network Operations Plan. It also includes an
                                                             introduction to the operations planning tools and data sets.
  ASM-CAP                                                    Duration: 5 days.
  INTRODUCTION TO CAPACITY PLANNING                          This course starts with an overview of the regulatory background, explores the various steps in the
                                                             capacity planning process, and then explains traffic forecasting, network planning and reporting. The last
                                                             part of the course imparts knowledge of the tools provided by EUROCONTROL to support NOP.
  ASM-CAP-INTRO                                     V        Duration: 4 sessions of 90 minutes each over 2 days.
  THE FLEXIBLE USE OF AIRSPACE CONCEPT                       The ASM-FUA-C course applies the ICAO Doc 10088 to a realistic operational environment in order
                                                             to develop the essential pre-requisites for the effective implementation of the flexible use of airspace
                                                             concept.
  ASM-FUA-C                                                  Duration: 3 days.
  RAD APPLICATION TRAINING                                   RAD Application training for NM 23.0 release covers the following elements: basics and generals concepts
                                                             of the new RAD HMI, RAD Grammar and terminology, the new workflow and how to create and update
                                                             RAD restrictions.
  NMO-NCONECT-RAD                                            Duration: 2 days.

For more information and registration: https://trainingzone.eurocontrol.int                    32
NETWORK
                                                                                                                  OPERATIONS

The Network Manager (NM) aims to provide the best possible Network Operations service.          •   Flow Management Position - FMP
This provision is based on the continuous optimisation of local and regional planning,          •   Aircraft Operators and Flight Planners
operational procedures, associated tools and network infrastructures in full partnership with
airports, ANSPs/FABs and users. This demands a high level of knowledge from the NM staff        •   Tower Staff - TWR
and from all partners, both in the ATC and aircraft operator communities.                       •   Airspace Management Cell - AMC
                                                                                                •   Tools & Updates
The Collaborative Decision-Making process also requires a high degree of shared knowledge
amongst participants in order to be successful.                                                 •   Crisis & Contingency

The use of Web-Based Training (WBT) is one of the pillars of the NM training strategy, put
in place to meet the demand for training and collaboration within Network Operations. NM
WBT modules are equally suitable for self-study and classroom teaching.

The following descriptive overview, grouped by subject, should raise the awareness of all
Network Operations partners of how their work can be assisted by our on-line training
provision.

                                                                         33
Domain Operations
Network

  FLOW MANAGEMENT POSITION - FMP
  Web based training material and classroom courses for Flow Management Position staff.
  The participation to classroom courses is subject to the completion of pre-requisites:
  For FMP Module 2: completion of the E-learning courses “FMP-1” is required.
  For FMP Module 3: FMP Module 2 classroom course is required.

  NETWORK MANAGER FLIGHT                                     The YouTube Channel of the Network Manager provides aviation professionals with secure access to the
  MANAGEMENT ZONE                                            Network Manager flight planning tools with ‘how to’ video guides. No registration necessary.

  NMO-YOUTUBE                                       R
  FUNDAMENTALS OF ATFCM                                      This e-learning course provides the fundamentals of how Air Traffic Flow and Capacity Management
                                                             works in Europe for FMP and TWR.
  NMO-FMP-1                                                  Duration: 4 hours.
  FMP MODULE 2                                               Completion of this course will provide participants with an understanding of the fundamental concepts
                                                             of ATFCM and of the procedures applied by the NM and of FMPs.
  NMO-FMP-2-C                                                Duration: 5 days.

  NMO-FMP-2-V                                       V        Duration: 5 days - 2 sessions of 2 hours each day.
  FMP MODULE 3                                               An interactive ATFCM Course designed to show in practical terms the operational procedures explained
                                                             in FMP Module 2 (NMO-FMP-2-C). The course is divided between classroom time and NMOC (Ops Room)
                                                             time.
  NMO-FMP-3-C                                                Duration: 5 days.
  FMP MODULE 4 REGION                                        The course concentrates on regional issues and their impact on the Network. The area to which each refer
                                                             is reflected in their title : for example Module 4-NORDIC, Module 4-CENTRAL, Module 4-SOUTH EAST etc.
  NMO-FMP-4-C                                                Duration: 4 days.
  ATFCM MESSAGES                                             This e-learning course provides detailed explanations of the messages used in ATFCM, including those
                                                             relating to aerodrome closures, low visibility, flight suspensions, revision requests by AO, slots missed re-
                                                             routeing, message formats, AOWIR and more.
  NMO-ATFCM-MSG-E                                            Duration: 2 hours.
  AIRPORT COLLABORATIVE DECISION                             Airport CDM is about partners working together more efficiently and transparently in how they work and
  MAKING FUNDAMENTALS                                        share data. This course highlights the fundamentals of Airport CDM.
                                                             Duration: 1 hour.
  APT-ACDM-FUND

For more information and registration: https://trainingzone.eurocontrol.int                    34
Network Operations

RAD APPLICATION TRAINING                RAD Application training for NM 23.0 release covers the following elements: basics and generals concepts
                                        of the new RAD HMI, RAD Grammar and terminology, the new workflow and how to create and update
                                        RAD restrictions.
NMO-NCONECT-RAD                         Duration: 2 days.
VIRTUAL CHMI FOR FMPS/TWRS              CIFLO/CITO training for FMP and TWR personnel.
                                        Duration: 4 days - a session of 3 hours each day
NMO-CHMI-FMP                      V
AIRCRAFT OPERATORS AND FLIGHT PLANNERS
Web based training material and classroom courses for Aircraft Operators and ARO and Flight Planners.

NETWORK MANAGER FLIGHT                  The YouTube Channel of the Network Manager provides aviation professionals with secure access to the
MANAGEMENT ZONE                         Network Manager flight planning tools with ‘how to’ video guides. No registration necessary.

NMO-YOUTUBE                       R
ATFCM BASIC                             This e-learning course provides a basic overview of how Air Traffic Flow and Capacity Management in
                                        Europe works.
NMO-ATFCM-BASIC                         Duration: 4 hours.
IFPS AND FLIGHT PLANNING E-LEARNING     This e-learning explains the basic operation, objectives and features of the IFPS. It also introduces the
                                        basics of submitting and/or updating flight plans and associated messages. It concludes with an overview
                                        of some of the special case situations that may be encountered when filing flight plans.
NMO-FPL-INTRO                           Duration: 6 hours
ATFCM MESSAGES                          This e-learning course provides detailed explanations of the messages used in ATFCM, including those
                                        relating to aerodrome closures, low visibility, flight suspensions, revision requests by AO, slots missed re-
                                        routeing, message formats, AOWIR and more.
NMO-ATFCM-MSG-E                         Duration: 2 hours.
FLIGHT PLANNING ADVANCED                The main objective of this course is to obtain the theoretical and practical background concerning the
                                        Flight Planning tools proposed by NM and the Integrated Initial Flight Plan Processing System.
NMO-FLP-ADV                             Duration: 2 days.
FLIGHT PLANNING & FLIGHT                This interactive course covers the different tools and functionalities offered by NM in order to ensure the
MANAGEMENT                              Planning and the Management of your flights through IFPS, NOP and CHMI systems.
NMO-FPFM                                Duration: 5 days.

NMO-FPFM-V                        V     Duration: 5 days - a session of 6 hours each day.

                                                               35                           For more information and registration: https://trainingzone.eurocontrol.int
Domain Operations
Network

 FLIGHT PLAN GUIDE                                           This Flight Plan Guide allows users to search for the correct format to be used for the different fields of the
                                                             CIAO Flight Plan via a database.
 NMO-FPL-GUIDE                                      R
 FLIGHT EFFICIENCY: RE-ROUTING & FUEL                        Aircraft operators face many challenges, including very competitive and deregulated aviation markets,
 COSTS                                                       unstable fuel prices and environmental constraints. Both ANSPs and Aircraft Operators (AO) have
                                                             to improve the way they operate to ensure the sustainable growth of aviation whilst respecting the
                                                             environment. Flight efficiency has a significant economic and environmental impact and is therefore a
                                                             key component of the sustainable growth goal.
 NMO-ATFCM-FE                                                Duration: 3 hours.
 AIRPORT COLLABORATIVE DECISION                              Airport CDM is about partners working together more efficiently and transparently in how they work and
 MAKING FUNDAMENTALS                                         share data. This course highlights the fundamentals of Airport CDM.
 APT-ACDM-FUND                                               Duration: 1 hour.

 CHMI-NOP FOR AOS                                            The virtual course for AOs focusses on the use of the NOP (Network Operations Portal) and CIAO
                                                             (Collaboration Human Machine Interface for Aircraft Operators).
 NMO-CIAO-NOP                                       V        Duration: 4 days - a session of 3 hours each day.

 TOWER STAFF - TWR
 NETWORK MANAGER FLIGHT                                      The YouTube Channel of the Network Manager provides aviation professionals with secure access to the
 MANAGEMENT ZONE                                             Network Manager flight planning tools with ‘how to’ video guides. No registration necessary.

 NMO-YOUTUBE                                        R
 FUNDAMENTALS OF ATFCM                                       This e-learning course provides the fundamentals of how Air Traffic Flow and Capacity Management
                                                             works in Europe for FMP and TWR.
 NMO-FMP-1                                                   Duration: 4 hours.
 INTRODUCTION TO AIR TRAFFIC FLOW                            This course offers an introduction to ATFCM. It explains the rules and procedures that exist and introduces
 AND CAPACITY MANAGEMENT                                     the main actors - the Network Manager, aircraft operators and flow management positions in area
                                                             control centres. The course also describes the daily work necessary to achieve effective flow and capacity
                                                             management.
 ASM-ATFCM                                                   Duration: 4 days
 AIRPORT COLLABORATIVE DECISION                              Airport CDM is about partners working together more efficiently and transparently in how they work and
 MAKING FUNDAMENTALS                                         share data. This course highlights the fundamentals of Airport CDM..
                                                             Duration: 1 hour.
 APT-ACDM-FUND

                                                                                                36
For more information and registration: https://trainingzone.eurocontrol.int
Network Operations

ATFCM MESSAGES FOR TWR                   This e-learning provides detailed explanations of the messages used in ATFCM, including those relating
                                         to aerodrome closures, low visibility, flight suspensions and slots missed message..
NMO-ATFCM-MSG-
                                         Duration: 45 Minutes.
TWR-E

AIRSPACE MANAGEMENT CELL - AMC
ATFCM BASIC                              This e-learning course provides a basic overview of how Air Traffic Flow and Capacity Management in
                                         Europe works.
NMO-ATFCM-BASIC                          Duration: 4 hours.
INTRODUCTION TO AIR TRAFFIC FLOW         This course offers an introduction to ATFCM. It explains the rules and procedures that exist and introduces
AND CAPACITY MANAGEMENT                  the main actors - the Network Manager, aircraft operators and flow management positions in area
                                         control centres. The course also describes the daily work necessary to achieve effective flow and capacity
                                         management.
ASM-ATFCM                                Duration: 4 days.
OPERATIONAL AIRSPACE MANAGEMENT          The operational airspace management course looks at day-to-day management of European airspace in
                                         support of network performance.
ASM-OPS                                  Duration: 3 days.

TOOLS & UPDATES
NETWORK MANAGER FLIGHT                   The YouTube Channel of the Network Manager provides aviation professionals with secure access to the
MANAGEMENT ZONE                          Network Manager flight planning tools with ‘how to’ video guides. No registration necessary.

NMO-YOUTUBE                          R
INTRODUCTION TO NETWORK MANAGER          A virtual tour of the Network Manager Operations Centre (NMOC) showing the Opsroom layout and an
OPERATIONS CENTRE                        introduction to the NMOC Operations.

NMO-NMOC-INTRO                       R
CIAO - CHMI INTERFACE FOR AIRCRAFT       Web based training package with detailed explanations of each function in the CIAO.
OPERATORS
NMO-CIAO-HELP                        R
CIFLO - CHMI INTERFACE FOR FLOW          Web-based training module with detailed explanations of each function in the CIFLO.

NMO-CIFLO-HELP                       R
CITO - CHMI INTERFACE FOR TOWERS         Web based training package with detailed explanations of each function in the CHMI Interface for Tower
                                         (CITO).
NMO-CITO-HELP                        R

                                                               37                         For more information and registration: https://trainingzone.eurocontrol.int
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