EXHIBITOR MANUAL - Auckland Home Show
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EXHIBITOR MANUAL
Wednesday 4 – Sunday 8 September 2019
ASB Showgrounds, Greenlane
Welcome and thank you for exhibiting in the Auckland Home Show –
Auckland’s iconic Home Show event.
This Exhibitor Manual contains important information for you, regarding setting
up your stand, key contact information for the shows preferred suppliers and
operational information about exhibiting. Please take the time to read
through this manual as it will save you time and energy.
Please ensure that this Exhibitor Manual is made available to all staff who will
be working on your stand in the lead up to and throughout the Show. We
recommend having a copy of this manual on your stand at the show.
If you have any questions regarding the information contained in this manual,
please don’t hesitate to contact Janelle Nicholas, Event Coordinator
on 09 394 8120 or 021 619 902.
We look forward to working with you on another successful Show!
CONTENTS
NOTE: The below contents are embedded with hyperlinks to take you directly to your selected page
CONTENTS .............................................................................................................................................................. 1
1. Official Suppliers ........................................................................................................................................ 3
2. ASB Showgrounds ...................................................................................................................................... 4
2.1 Location....................................................................................................................................................... 4
3. How to Make Deliveries to ASB Showgrounds ............................................................................................... 5
3.1 Freight Deliveries - Sending Goods to the Venue ................................................................................ 5
3.2 Freight Collections - Sending Goods from the Venue......................................................................... 5
4. Build up/Breakdown Information .................................................................................................................... 6
4.1 Access Times ............................................................................................................................................... 6
4.2 Exhibitor Badges – DEADLINE: WEDNESDAY 7 AUGUST 2019 .............................................................. 6
4.3 Where to Park ............................................................................................................................................. 7
4.4 Loading Dock Location and traffic management plan ..................................................................... 8
4.5 Build up / Breakdown via asb showgrounds front doors or café ...................................................... 8
4.6 Storage Onsite ............................................................................................................................................ 8
4.7 Forklift ........................................................................................................................................................... 9
4.8 pallet jacks & hand Trolleys ...................................................................................................................... 9
4.9 Safety Vests and Closed Toe Shoes........................................................................................................ 9
4.10 Stand information .................................................................................................................................. 10
4.11 Power ....................................................................................................................................................... 11
4.12 Lighting .................................................................................................................................................... 11
4.13 Panels ....................................................................................................................................................... 11
4.14 Furniture Hire ........................................................................................................................................... 11
4.15 Security .................................................................................................................................................... 12
4.16 Insurance ................................................................................................................................................. 12
5. Additional Information ................................................................................................................................... 12
5.1 Internet & EFTPOS ..................................................................................................................................... 12
5.2 Banner Hanging ....................................................................................................................................... 13
5.3 Audiovisual Solutions ............................................................................................................................... 13
5.4 Plant Hire.................................................................................................................................................... 13
5.5 Electrical Testing & Tagging ................................................................................................................... 14
5.6 Utilities (Water/Waste) ............................................................................................................................. 14
5.7 Stand Cleaning ........................................................................................................................................ 14
5.8 Lost & Found ............................................................................................................................................. 14
5.9 Printed Showguide – LISTING DEADLINE: WEDNESDAY 7 AUGUST 2019 .......................................... 14
5.10 Exhibitor Directory .................................................................................................................................. 15
5.11 Floor Plans ............................................................................................................................................... 15
5.12 Show Information ................................................................................................................................... 15
6. ASB Showgrounds Catering Solutions ........................................................................................................... 15
6.1 Food and Beverage Policy .................................................................................................................... 15
6.2 Host Responsibility .................................................................................................................................... 16
6.3 Stand Catering ......................................................................................................................................... 16
6.4 Exhibitor Lounge ....................................................................................................................................... 16
7. Health and Safety at ASB Showgrounds ....................................................................................................... 16
7.1 Health and Safety Manager .................................................................................................................. 16
7.2 Workplace Health & Safety.................................................................................................................... 16
7.3 Fire & Safety Awareness ......................................................................................................................... 17
7.4 Hot Surface Standards ............................................................................................................................ 17
7.5 Cooking Demonstrations ........................................................................................................................ 18
7.6 Emergency Evacuation Procedures .................................................................................................... 18
7.7 Assembly Area Locations ....................................................................................................................... 18
7.8 Reporting Incidents / Near Misses ......................................................................................................... 18
7.9 Children On-site ....................................................................................................................................... 18
7.10 Motor Vehicles ....................................................................................................................................... 18
7.11 Gas Cylinders .......................................................................................................................................... 19
7.12 Alcohol Consumption during BUild up / breakdown ...................................................................... 19
8. Exhibits Requiring PRE-APPROVAL ................................................................................................................. 19
8.1 Approval is required for .......................................................................................................................... 19
8.2 Animals ...................................................................................................................................................... 19
8.3 Naked Flame ............................................................................................................................................ 20
8.4 Motor Vehicle Display ............................................................................................................................. 20
8.5 LPG Gas Cylinders ................................................................................................................................... 20
8.6 Food & Beverage..................................................................................................................................... 20
8.7 Marketing Opportunities at the venue ................................................................................................ 20
8.8 Microphones ............................................................................................................................................. 20
8.9 Working within the bounds of your stand ............................................................................................ 20
9. Contact Details ............................................................................................................................................... 21
9.1 Auckland Home Show Team ................................................................................................................. 21
10. A-Z Information & FAQs ................................................................................................................................ 22
11. ORDER FORMS................................................................................................................................................ 26
Further order forms are available for downloading via our exhibitor admin portal
1. OFFICIAL SUPPLIERS
PLACING AN ORDER
To place an order with any of the below preferred suppliers, please download the relevant form in Step 4 of
the exhibitor admin portal www.homeshows.co.nz/edirectory OR contact the supplier directly using the
below contact details.
FURNITURE / CARPET / SIGNAGE POWER / LIGHTING
Exhibition Hire Services Show Light & Power
Contact: Annie Lister Contact: Reuben Mansfield
Email: annie@exhibitionhire.co.nz Email: r.mansfield@showlight.co.nz
Phone: 09 579 9884 Phone: 09 822 5106
Mobile: 027 223 0020 Fax: 09 822 5101
Website: www.exhibitionhire.co.nz Mobile: 021 810 210
(special stand package options available) Website: www.showlight.co.nz
AUDIO VISUAL
Corporate AV
Contact: Rebecca Alexander WIFI / INTERNET / EFTPOS
Email: hire@corporateav.co.nz SMARTPAY
Phone: 09 370 0206 Contact: Ashley
Fax: 09 378 9288 Eftpos Hire: 0800 476 278
Mobile: 021 425 504 ashley.kohlhase@smartpay.co.nz
Website: www.corporateav.co.nz
SKOPIK
Contact Jan
Internet: 09 394 8000
internet@skopik.co.nz
Website: www.skopik.nz
WORKPLACE SAFETY TEST & TAG
Maher Associates Workplace Safety Ltd LECSAFE NZ
Contact: Ralph Maher / Julie Davy Contact: David Easterbrook
Email: ralph@workplace-safety.co.nz Email: davide@lecsafe.co.nz
Email: julie@workplace-safety.co.nz Phone: 0800 LECSAFE (532 7233)
Mobile: 021 829 535 / 021 0409 450 Mobile: 021 186 8190
W eb: www.workplace-safety.co.nz Web: www.lecsafe.co.nz
CATERING HIRE PLANTS
ASB Showgrounds Hire Plants
Contact: Jan Forbes Contact: Cynthia Boisvert
Email: jan@asbshowgrounds.co.nz Email: info@hireplants.com
Phone: 09 623 7692 Tel: 0800 800 175
Mobile: 021 478 380 Web: www.hireplants.com
Web: www.asbshowgrounds.co.nz
RIGGING / BANNER HANGING
Jims Contracting Ltd
Contact: Jim Thomson
Email: jimscon@xtra.co.nz
Mobile: 0274 397 716
2. ASB SHOWGROUNDS 2.1 LOCATION 217 Green Lane West, Greenlane, Auckland 1051, New Zealand
3. HOW TO MAKE DELIVERIES TO ASB SHOWGROUNDS 3.1 FREIGHT DELIVERIES - SENDING GOODS TO THE VENUE Large display items and small crates can be delivered from Sunday 1st September 2019. Delivery address is: ASB Showgrounds 217 Green Lane West Greenlane Auckland 1051 Hall # Stand # Contact Name: Contact Number: Please note: Staff at Show Information cannot sign or accept any responsibility for any deliveries. We can direct couriers to your stand. Be sure to put your hall and stand number on any packages to be delivered. If possible, e-mail your courier a Hall floor plan indicating your stand number. 3.2 FREIGHT COLLECTIONS - SENDING GOODS FROM THE VENUE Exhibitors are responsible for the removal of all their stand goods after the event. At conclusion of the event, please ensure that all items are carefully packed. Please ensure you bring all relevant packing equipment for your freight – the venue does not have this onsite. Please ensure you have arranged a courier to pick up your freight and have provided them with relevant delivery and contact details. The Pick-up address for your goods is: ASB Showgrounds 217 Green Lane West Greenlane Auckland, 1051 Hall # Stand # Contact Name Contact Number Contact your courier company before you leave the venue. All boxes, equipment and freight need to be collected by 5pm, Monday 9 September 2019. Break down poses the greatest security risk, therefore the earlier your belongings are collected, the safer they will be.
4. BUILD UP/BREAKDOWN INFORMATION 4.1 ACCESS TIMES Please familiarise yourself with the agreed access times. Build up: The below time schedule is based on carpet lay and stand build. Please do not arrive prior to the times stipulated without prior approval from the event co-ordinator, Janelle Nicholas, 09 394 8120. Sunday 1 September 8am – 7pm Halls 1, 2, 3, 4, 6/7, 8, 9, and Outside. Sunday 1 September 1pm – 7 pm Hall 5 Monday 2 September 8am – 7pm All Halls and Outside Tuesday 3 September 8am – 7 pm All Halls and Outside Any exhibitor or stand contractor requiring earlier access than stated above, will incur additional charges. We have a very tight build schedule as we are back to back with other exhibitions. Halls 1- 4, 6/7,8,9, and outside have a three day build time Hall 5 has a 2 ½ day build time Hall 10 has a 2 day build time and no access before Monday 2 September will be possible. The Street - as per schedule provided. If you are unable to build within the time frame contact Janelle Nicholas 09 394 8120. Show Days: Wednesday 4 September 10am – 9pm (Exhibitors are provided access to their stand from 9am) Thursday 5 September 10am – 9pm (Exhibitors are provided access to their stand from 9am) Friday 6 September 10am – 9pm (Exhibitors are provided access to their stand from 9am) Saturday 7 September 10am – 9pm (Exhibitors are provided access to their stand from 9am) Sunday 8 September 10am – 6pm (Exhibitors are provided access to their stand from 9am) All exhibitors are required to exit the show within 15 minutes of show close from Wednesday to Saturday. On Sunday once all visitors are cleared from the venue breakdown commences. Please wait for the announcement before breaking down your stand. Breakdown: Sunday 8 September approx. 6.15pm – 9pm All Halls and Outside Monday 9 September 8am – 12pm (Midday) Hall 10 and 9 Monday 9 September 8am – 5 pm Hall 1,2,3,4,5,6/7,8 and Outside Everything must be removed by the times and dates listed above. 4.2 EXHIBITOR BADGES – DEADLINE: WEDNESDAY 7 AUGUST 2019 Each exhibitor has a unique username and password which gives you limited administration rights to your company’s online listing. Via this portal you need to enter the names of all staff manning your stand for the duration of the show. Security uses the badges as a form of identification, so we ask for first and last names to be provided. The badges are printed and placed into your exhibitor pack which needs to be collected from the Show Information desk when you arrive to build your stand. All staff working on your stand must have their exhibitor badge with them to gain access to their stands every day. Security guards will check and access will be denied to those without their badge. To gain entry either the pass will have to be brought out to the gate by a manager or your staff will have to pay for entry when the gates open at 10 am. Refunds to staff are the responsibility of the exhibitor.
4.3 WHERE TO PARK The venue car park is owned and run by the ASB Showgrounds. There is a VERY limited amount of space for car parking on-site during the Auckland Home Show due to its size, nowhere near enough for the number of Exhibitors and staff at this event. We strongly recommend you car pool or find alternative means to get to the venue, as once the on-site Exhibitor Car Park is full you will need to park in neighbouring facilities which are also desperately needed by the many thousands of visitors wanting to come to the Show and see your products and services. All surrounding car parks are independently owned and managed. Exhibitor onsite parking – Enter through Gate 1 or Gate 3 and show your exhibitor badge to the security guard at the gate. Due to limited space availability parking is on a first come first served basis. The ASB Showgrounds have exclusive rights to car parking on-site for any event. The usual rate is $19.00 per day, however EENZ are subsidising part of this fee and you will now be charged $5.00 per day for this year. Alternative Parking – Is available at Alexandra Park $10 charge, Cornwall cricket club – opposite the venue $10 charge (cash only) and surroundings. These car parks are independently run and operated. Note: If parking in Cornwall Park please take note of closing times on the gates.
4.4 LOADING DOCK LOCATION AND TRAFFIC MANAGEMENT PLAN All traffic must enter through Gate 1 or 3 and exit through Gate 3. Shaded areas are loading zones only. Loading for Halls 1-4 is at the rear of the building only. Do not park in front of Loading Doors, this is a no parking zone and vehicles will be towed. 4.5 BUILD UP / BREAKDOWN VIA ASB SHOWGROUNDS FRONT DOORS OR CAFÉ To comply with health & safety legislation we cannot allow build up entry via the front doors of the main foyer or the Café as this puts undue risk on members of the public using the café and causes damage to the steps. All loading / unloading must be done via the loading bay doors at the back of the Halls. The front doors are the primary emergency egress route and cannot be blocked at any time. 4.6 STORAGE ONSITE There is limited storage at ASB Showgrounds. There will be a single 20ft container located behind the halls suitable for non-valuable packing materials only.
4.7 FORKLIFT Vehicles - including forklifts - are not permitted in the Temporary Halls (Halls 6, 7, 9 & 10) or Hall 5 at any time. Forklifts can bring stock and materials from a truck to the entrance doorway of the temporary halls and a pallet jack or hand trolley can then be used to move stock to your stand. Halls 1- 4 - If you require your stock or equipment to be brought in by forklift you will need to book a forklift at Show Information in the main foyer. There is no charge for this service if it is a straight forward lift to and from your stand. If the forklift is required for longer, there will be a cost charged by the half hour. Rate TBA. Please understand there will be delays and that we are working as fast as we can to unload stock and equipment. Forklifting services can be booked via Show Information in the main foyer, outside Hall 2. 4.8 PALLET JACKS & HAND TROLLEYS There is a limited number of courtesy trolleys available for use. Availability cannot be guaranteed; therefore, if your time is limited it is recommended you bring your own trolley to avoid delay. 4.9 SAFETY VESTS AND CLOSED TOE SHOES High Vis clothing or vests (yellow or orange) and closed toe shoes are required AT ALL TIMES during build up and break down. Security, OH&S Contractors, The Venue and EENZ staff will be roaming the halls and questioning those without. If you do not comply you will be asked to leave the site, no exceptions. We highly recommend purchasing high vis clothing or vest (yellow or orange) before you arrive onsite to build up and placing these in your show packs for staff. High vis vests will be available to purchase onsite however to reduce wait times and access on the day we do recommend purchasing before you arrive onsite to build up.
4.10 STAND INFORMATION
Carpet Colour Type Panel Colour Type
Hall 1 Ebony Tile Coal Corinthian
Hall 2 Ebony Tile Coal Corinthian
Hall 3 & 4 Ebony Tile Coal Corinthian
Hall 5 Burgundy Coal Corinthian
Hall 6,7 Ebony Tile Coal Corinthian
Hall 6, 7
Extension Exhibition Grey Roll Coal Corinthian
Hall 8 Ebony Tile Coal Corinthian
Hall 8, Walk of
Gardens Ebony Tile Black Front Runner
Hall 9 Exhibition Grey Roll Coal Corinthian
Hall 10 Exhibition Grey Roll Coal Corinthian
See stand packages available from Exhibition Hire HERE.
Each stand is provided with a 4 plug 10-amp multibox for power and an LED light per 12.96sqm
approximately.
To order additional panels click HERE or change carpet colour contact Annie Lister at Exhibition Hire
Services annie@exhibitionhire.co.nz or download an order form HERE.
Attaching signage to panels can be achieved with hook Velcro (dots or strips), staples, tacks or
drawing pins. These must all be removed during break down. Do Not Use: Nails, screws, danco or duct
tape. Damage will be charged back to the exhibitor.4.11 POWER You are allocated power to your stand in the form of 10amp power multi boxes, please note that heaters or anything with a heating element use up more power than a standard appliance which can overload the temporary power systems, so at times we do have restrictions in place as the system is not designed to have multiple heaters all running at the same time. If you do have any questions regarding this do not hesitate to contact Show Light and Power to discuss. Please note: NO 24-hour power will be available except for refrigeration on special request, please speak to your sales manager about your requirements. Power will be turned off at days end and turned back on the following morning first thing. Any electrical equipment brought on site must be tested and tagged. This can be done ahead of the event or alternatively we will have LECSAFE onsite during the show build up to test and tag equipment. EENZ reserve the right to remove from the venue any electrical equipment it deems to be non- compliant, suspect or against current industry safety standards. Exhibitors must ensure that all loose cables are secured to avoid tripping hazards. Should you require additional power, or 3 phase power or heavier than normal domestic power download an order form HERE or contact Reuben Mansfield at Show Light & Power to arrange: Phone: 021 810 210 Email: r.mansfield@showlight.co.nz 4.12 LIGHTING For additional lighting contact Reuben Mansfield at Show Light & Power to discuss on 09 822 5106 or download an order form HERE. All stand lighting must be 2.2 metres above the floor level. Any variation must be approved through your exhibition event organiser. High powered lights such as floods or spots must not be placed within 500mm of flammable material. All portable light fittings must have a Certificate of Approval from New Zealand Electrical Safety Regulators. 4.13 PANELS Stand panels are 2.3m high. Stand displays must not exceed 2.3m. If your display is higher than 2.3m contact your Sales Manager or the Event Coordinator Janelle Nicholas, 021 619 902 no later than 4 weeks out from the event to discuss. Panels are Velcro respective and not weight bearing. Should you require to hang items from panels please contact Annie Lister at Exhibition Hire Services to discuss Phone 09 579 9884. 4.14 FURNITURE HIRE For a wide range of furniture hire options please contact Annie Lister at Exhibition Hire Services. annie@exhibitionhire.co.nz or download an order form HERE. You can also visit their website for a comprehensive list of furniture and products available. www.exhibitionhire.co.nz.
4.15 SECURITY
Upon arrival at ASB Showgrounds you will need to be inducted into the site at the entry gates and
collect your exhibitor badges from the Show Information desk located in the main foyer outside Hall 2.
Red Badge Security staff will be roaming the halls checking for badges and that you are wearing high
vis clothing or vests and closed toe shoes. Those without will be questioned and asked to leave if they
do not comply.
Please don’t be offended if you are required to provide personal I.D to check against your badge.
If you have valuable items on your stand and cannot be on site for the duration of build-up and
breakdown please contact Cole taylor from Red Badge Security for a quote for a guard to look after
your stock/equipment.cole@redbadge.co.nz 09 580 0650.
On closing each evening during build-up, show days and break down, exhibitors must vacate the halls
within 15 minutes. Should you need to stay, outside of opening and or closing times you must visit Show
Information to complete the security log book.
While all security and safety precautions are taken by the organisers, no responsibility can be assumed
for the loss or damage to goods. Safety and security of the equipment and products on individual
stands is the responsibility of the exhibitor.
The organiser shall be under no liability for any loss or damage to any property of the exhibitor or any
other person, whether or not caused in whole or in part by any act or omission of the organiser, it’s
servants, agents or contractors. The exhibitor is advised to take out all necessary insurance cover. We
therefore ask for your co-operation by wearing your exhibitor badges and securing/insuring your
valuables for the duration of the show including build-up and breakdown.
4.16 INSURANCE
Neither EENZ, the venue or any staff, employees, agents or other representatives of EENZ or the venue
shall be held accountable or liable for any damage, loss, harm or injury to the exhibitor, employees,
agents or other representatives of the exhibitor or for goods sent to the venue before or remaining after
the exhibition, or whilst in transit to or from, or during the exhibition. It is a requirement that exhibitors
have appropriate insurance cover for their stand area including public liability. Exhibitors should
consult their own insurance companies and/or broker for the proper coverage of their exhibits and
display area. The responsibility of insuring goods is the exhibitors own. It should cover the total duration
of the show, including build-up and breakdown.
5. ADDITIONAL INFORMATION
5.1 INTERNET & EFTPOS
SKOPIK is the official venue supplier for WIFI/ Internet / Hardwired line connections for internet and short
term eftpos machine hire for the ASB Showgrounds. Please note that ASB Showgrounds do not have free
public wifi.
Please contact SKOPIK to find the best solution for your needs. Or click HERE for an SKOPIK order
form. Please ensure this is all booked in no later than Wednesday 21st August.
• Premium High-Speed Internet – Cabled (hardwired and wireless options are available)
• EFTPOS Machine hire and line connections.
To hire an EFTPOS machine is easy, click HERE for set by step instructions to setting up your eftpos
machines.
To set up an eftpos machine you will require a Paymark terminal number. This is provided by your banks
merchant service department, either by calling your banks 0800 number or requesting Smartpay toassist on your behalf. This Paymark number is loaded into the EFTPOS machine and ensures the funds
get deposited into your allocated bank account.
Due to changes to the Money Laundering Act, companies are no longer able to hire out terminal
numbers, so you will need to obtain one under your own business account. If you already have a
permanent EFTPOS facility for your business the bank will just need to load an additional terminal
number, which will take a maximum of 48 hours. If you require a brand new terminal number please be
aware this can take up to 5 working days to be allocated so allow yourself plenty of time.
ASB – 0800 272 555
BNZ – 0800 737 774
WESTPAC – 0800 888 066
KIWI BANK – 0800 601 601
ANZ – 0800 473 453
Should you require any of the above options, please contact 09 394 8000, or email
internet@skopik.co.nz. For internet enquiries or for eftpos 0800 476 278, email
ashleey.kohlhase@smartpay.co.nz
5.2 BANNER HANGING
If you wish to hang banners or signs, you can do so through Jims Contracting, our preferred Rigging
supplier. To contact Jim please e-mail jimscon@xtra.co.nz for a quote. Orders for banner hanging must
be completed 4 weeks prior to show build up. Please include in your email:
• Your Stand Number
• Banner specifications
Please note: Banners can be hung in Halls 1- 4 only and is dependent upon the location of trusses.
Banners can be hung within the temp halls but locations and options for this are limited.
Banners must be within the boundary of your stand by a minimum of 1 metre.
Any exhibitor hanging banners or signage that will be closer than a metre to the perimeter of their
stand must first gain the permission from the show organisers and the neighbouring exhibitor(s) prior to
show build-up. If permission from neighbours is not sought, EENZ reserves the right to remove banners.
Please contact your Sales Manager to discuss.
5.3 AUDIOVISUAL SOLUTIONS
For all AV solutions, we recommend our preferred supplier, Corporate AV. Corporate AV can provide
you with TVs, screens and projectors, monitors and a range of other audio-visual hire solutions.
Please contact the Corporate AV team on the details below:
Phone: 09 370 0206
Email: hire@corporateav.co.nz
A Corporate AV Order Form and Product Pricing is available HERE for downloading.
5.4 PLANT HIRE
For hire plants for dressing your stand, please contact:
Cynthia Boisvert at Hire Plants
Phone: 0800 800 175
Email: info@hireplants.com5.5 ELECTRICAL TESTING & TAGGING All portable electrical equipment, appliances and leads to be used on site must be tested and tagged by a qualified electrician in accordance with AS/NZS 3760. Once completed, the electrical tagging is valid for one year (in exhibition applications only). The Safety Management Team will conduct random checks during the event to ensure compliance. To request for electrical testing and tagging service contact David Easterbrook of LECSAFE NZ. Phone: 0800 lecsafe (532 7233) e-mail: davide@lecsafe.co.nz David Eaterbrook and his team from LECSAFE NZ will be onsite during the show build up to provide last minute testing and tagging services. We recommend booking a time with LECSAFE to avoid long wait times during peak times. 5.6 UTILITIES (WATER/WASTE) Water connections and waste systems can be made available from specific locations inside the Showgrounds. Please discuss any requirements you may have with the Event Coordinator Janelle Nicholas at least 4 weeks out from the event. It is the responsibility of the exhibitor to arrange connection from the service point to the equipment and this must be done by a licensed plumber. Contact Mike at B&B Plumbers Phone: 09 579 7316 Email: mike@bbplumbing.co.nz The ASB Showgrounds have water regulations in place. The ASB Showgrounds taps will only be for filling buckets or small containers, not large volumes of water for filling spa pools etc. Hose pipes may not be connected to the venues water outlets and the ASB Showgrounds may impose fines for anyone abusing them. 5.7 STAND CLEANING Our contracted cleaners will vacuum your stand each night (including the night prior to show opening). If you do not require this service, please notify Show Information prior. All packaging materials and other build-up rubbish must be removed before 7pm on Tuesday 3rd September for cleaning prior to Show Opening. Should exhibitors be using liquids or gels on their stand, it remains the responsibility of the exhibitor to clean the area back to existing standard should any liquid be spilt. Your hall supervisor or helper can assist you with basic rubbish removal. Not mass packaging or cardboard. Alternative arrangements for this will need to be made by you offsite. 5.8 LOST & FOUND Any lost or found items should be reported to Show Information. All reported items are recorded and held until they are claimed. The maximum time items are held for is three months. Claimed items will need to be signed for by the owner upon collection. 5.9 PRINTED SHOWGUIDE – LISTING DEADLINE: WEDNESDAY 7 AUGUST 2019 A printed Show guide is handed to visitors at the entry point. Each exhibitor has the opportunity to use their unique username and password to enter details in the online exhibitor admin portal and complete the online Show Guide form. We will print your stand number, company name, web address or sales contact information and a fifteen-word description about your company and service.
5.10 EXHIBITOR DIRECTORY
Each exhibitor is provided with a unique username and password which gives you limited administration
rights to your exhibitor listing. You have an opportunity to have a description up to 100 words about
your company and or services, be sure to include words that visitors will use in a key word search. You
can upload your company logo, three images, up to three show specials, a brochure and even a You
Tube video clip. This will become your online exhibitor directory listing on our website.
5.11 FLOOR PLANS
Please contact Janelle Nicholas janellenicholas@eenz.net.nz for current floor plans.
5.12 SHOW INFORMATION
Is located in the main foyer outside Hall 2, the show information team can help you with your enquiries
during build up, show days and break down. This is where you can pick up your exhibitor pack which
will have your exhibitor badges in it.
Show information hours:
8am – 5pm during Build Up
9am – 9pm on Show Days
6pm – 9pm during Sunday Break Down
8am – 5pm Monday of Break Down
6. ASB SHOWGROUNDS CATERING SOLUTIONS
6.1 FOOD AND BEVERAGE POLICY
Exhibitor Food & Beverage Policy:
ASB Showgrounds has exclusive rights for sale and distribution of any article of food, drink or tobacco.
No Exhibitor shall bring into the ASB Showgrounds, distribute, or give away any item of food, drink or
tobacco to visitors without the prior written approval of the catering manager and operations manager
of the ASB Showgrounds.
ASB Showgrounds will not object to the distribution by exhibitors of foodstuffs used as a means of
demonstrating any plant or product manufactured or supplied by the exhibitor. However, sale of such
products will not be permitted.
Guidelines for distribution of sample servings of food and beverages not purchased through the
Showgrounds premises are as follows:
Samples must be given away free of cost to the patron
Portions must be of a tasting size only (50ml)
If you intend to supply food or alcohol either for sale, sample or hospitality during the show you must:
Contact your Home Show representative prior to contacting ASB Showgrounds. Should your
application be successful you will require a Special Liquor Licence which can be applied for online
through Auckland Council. This must be organised at least 1 month prior to Show.
If you would like to set up an account to purchase food & drink during show days for your company,
this must be applied for and set up no later than Friday 30th August. This allows time for your account
to be activated and a card will be waiting for collection at the cafeteria behind the show information
desk.
Click HERE to set up an exhibitor catering account
Any further queries please email jan@asbshowgrounds.co.nz.6.2 HOST RESPONSIBILITY
Host responsibility will apply to all individuals throughout the event.
6.3 STAND CATERING
ASB Showgrounds can offer a range of catering selections for your stand. ASB Showgrounds catering
manager Jan Forbes can assist you with any stand catering requirements. Please contact Jan:
Phone: 09 623 7692
e-mail: jan@asbshowgrounds.co.nz
6.4 EXHIBITOR LOUNGE
Exhibitors are provided with complimentary tea & coffee during build up and Show days in the exhibitor
lounge. Ask us at the Show Information desk for location or speak with your hall supervisor / helper.
Other food outlets will be available on show days only as follows:
Food Court in the Main Foyer, Café/bar located on the main driveway, a selection food caravans by
the grand stand & along the main driveway & coffee stops throughout show.
7. HEALTH AND SAFETY AT ASB SHOWGROUNDS
ASB Showgrounds are legally obliged to provide a safe environment for all employees and visitors.
In accordance with relevant legislation, New Zealand standards and codes of practice, we’ve
developed stringent safety procedures and policies that must be followed by all persons inside our
venues. This includes event organisers, event participants, exhibitors and contractors.
Health & Safety Signage will be placed at the front of all work sites, to remind exhibitor and contractors
of our safety message and we appreciate your adherence to instruction from ASB Showgrounds staff
and venue security.
All persons onsite during build-up and breakdown need to be inducted into the site and sign the
venues site safety rules at the entry gates (gate one and gate three) and receive a wristband, which
must be worn while onsite at this time.
Failure to acknowledge or comply with the venues health and safety requirements may result in your
removal from the site.
7.1 HEALTH AND SAFETY MANAGER
Maher Associates Workplace Safety
Contact Julie Davy
Phone: 021 0409 450
Email: julie@workplace-safety.co.nz
7.2 WORKPLACE HEALTH & SAFETY
• PPE (personal protective equipment) high vis clothing or vests are required at all times during
build up and break down.
• Closed in shoes must be worn at all times during build up and break down.
• Other PPE (personal protective equipment) to the risk e.g. safety footwear, safety helmet. This
will be captured in the hazard board if required.
• No children under the age of 16 or animals on site during build up and break-down.
• Do not bring unauthorised or unnecessary persons onto site.
• Note emergency evacuation procedures for fire or other potential danger.
• Drivers must observe all speed, traffic flow and clearance zone instructions.• Have a first aid box or kit, one is also available at the show information desk.
• Tidiness and safety go hand in hand. Keep access ways clear and stack materials with care.
• Do not enter any area where a barrier has been erected.
• Erect appropriate warning signs when undertaking a high-risk activity in your own area.
• Ensure your tools and equipment are in good working condition, are appropriate for the job
you are doing, and leads are tested and tagged.
• Electrical work is to be carried out by registered electricians and overseen by Show Light &
Power.
• No Welding, burning or grinding is to take place within any building without the issue of a hot
work permit by Exhibitions & Events New Zealand.
• Smoking is restricted to outside areas only.
• All Scaffolding must conform to the MBIE heavy scaffolding standards.
• No alcohol may be consumed onsite during build up or breakdown.
• All accidents / incidents / near hits / spills and any new hazards must be reported to the event
organisers and the ASB Showgrounds staff immediately.
7.3 FIRE & SAFETY AWARENESS
The ASB Showgrounds pavilions are fully protected by an integrated smoke detector and sprinkler
system connected to and monitored by the Fire Service. The marquees are fitted with smoke detectors
and fire extinguishers. In the interest of public safety, all fire exits, air conditioning vents, lighting and
sound controls, fire appliances and power distribution boards must remain clear at all times.
It’s illegal to:
• Block or congest emergency exits.
• Block the access route to an emergency exit.
• Block aisles within the exhibition – these must remain clear at all times.
• Obscure or cover emergency exit signs.
• Use fabric and display materials which are not fireproof.
ASB Showgrounds will not accept the above practices and adherence will be strictly enforced.
Approved Fabrics:
Wool cloth
Dacron sail cloth or small areas of mylar with Dacron backing
Nylon taffeta
Polycarbonates
Thick panel plastic
Flame stop Building paper
Fabrics that need to be fireproofed:
Cottons
Straw
Polystyrene – can cover 40% of wall area if used as lettering. Sheets may cover 30%
Crepe paper
For fireproofing contact Fire Pro (09) 579 0367
7.4 HOT SURFACE STANDARDS
Exhibitors who are installing hot water cylinders must call their Home Show representative prior to
obtaining permission from Auckland Council
• Fixed protective screen/railing must be placed no less than 500mm from the face of the
fireplace.
• Non-fixed screens or railings must be placed no more than 750mm from the face of the fire.
• Marine rails may be used. No less than two rails are required. The topmost railing must be no
less than 900mm from the floor with a second wire no less than 450mm from the floor.
• No open flames are to be faced onto the fire egress, it must be a minimum of one metre back.
• Only the area heat needs to be guarded.• The stands must be manned at all times that any appliance is operating.
• No Barrier or screen or guard should become hotter than 65°C. Should this occur the barrier
must be moved back beyond 750mm.
• You must also have a fire extinguisher visible and easily accessible on stand
7.5 COOKING DEMONSTRATIONS
If you intend to use heating or cooking appliances contact your Home Show representative prior to
contacting ASB Showgrounds. If you gain approval you will also need the approval of Auckland
Council. You will need visible on your stand:
• A bucket of clean water
• Soap
• A clean hand towel
• A current fire extinguisher
• A fire blanket
7.6 EMERGENCY EVACUATION PROCEDURES
A fully compliant, registered, approved evacuation scheme is maintained onsite designed to enable
the successful evacuation of staff and visitors in the case of a fire or other emergency. Boards
displaying emergency procedures are located throughout the venue with maps to assist you to your
closest exit from that point. It is good practice when on site for the first time to observe where the
nearest emergency exit is in relation to your stand.
1. Remember, stay calm and make your way to the nearest exit. Follow the instructions of EENZ
staff, Red Badge security, Fire Safety officers and ASB Showgrounds staff. Meet and wait in the
ASB Showgrounds arena carpark until the all clear is given and you are allowed back into the
building.
7.7 ASSEMBLY AREA LOCATIONS
In the event of an evacuation the assembly area is outside the main entrance in the arena car park, all
occupants of the building are required to congregate at this point. The venue can only be re-entered
on the instruction of ASB Showgrounds staff.
7.8 REPORTING INCIDENTS / NEAR MISSES
All incidents or near misses must be reported to the exhibition organiser, event security on site or
workplace safety staff Julie Davy on 021 0409 450.
7.9 CHILDREN ON-SITE
Any person under the age of 16 years is prohibited from accessing ASB Showgrounds and loading dock during the
build-up / break down periods. No Exceptions.
7.10 MOTOR VEHICLES
Motor vehicles that come on site for display at events require prior approval from EENZ and must
adhere to the safety guidelines below:
• Vehicles in exhibitions cannot be started and run.
• Flooring must be protected by drip trays under each vehicle and a mat placed under each tyre
• Ignition keys are not to be left with the vehicle and are to be strictly controlled by the show
organiser during the exhibition.
• Every car must have at least 1 x 2.3kg A: B:9E) dry powder extinguisher mounted in a prominent
location in accordance with NZ 2444:2001 portable fire extinguishers.
• No silicone sprays are to be used on the tires of display vehicle(s) within the venue as they create a
health and safety hazard.
Motor vehicles powered by flammable gas (LPS) may be displayed under the following conditions:If a car or other vehicle is on display at your stand please arrange a specific delivery time with the
Home Show Event Co-Ordinator.
LPG powered motor vehicles must have their systems fitted in accordance with AS/NZS 1425:2007 LPG
gas fuel systems for vehicle engines.
The LPG fuel tank must be isolated from the engine mechanically by closing the ‘service tap’ on the
fitted fuel tank.
7.11 GAS CYLINDERS
This venue has LPG gas restrictions therefore exhibitors requiring gas cylinders must submit full details to
the exhibition organiser as soon as possible.
Gas bottles must be turned off at night and security staff will be instructed to check.
Each application is assessed with the safety of the public as its prime prerequisite.
Gas cylinders delivered on-site will be refused if the delivery was made without prior approval of the
exhibition organiser. LPG cylinders shall not exceed 9kg in size with a maximum number approved for
your stand to be advised by the Event Organisers. The installation and use of gas appliance and gas
cylinders shall be undertaken in accordance with New Zealand AS/NZS 1596:2008 The Storage and
Handling of LPG Gas AS 5601 – 2004 Gas Installations.
7.12 ALCOHOL CONSUMPTION DURING BUILD UP / BREAKDOWN
Due to OH&S compliance alcoholic beverages are not permitted during build up and break down
periods of exhibitions at ASB Showgrounds. If you do not comply you will be removed from the site.
8. EXHIBITS REQUIRING PRE-APPROVAL
Exhibitor displays that include gas, naked flame, helium balloons, laser transmitters, smoke/fog or food
&/or beverage tastings as part of their exhibit are required to submit a proposal in writing to EENZ briefly
outlining the purpose of the display and how it will be used, no later than six weeks prior to the event to
allow time for approval to be issued.
8.1 APPROVAL IS REQUIRED FOR:
Exhibits which contain:
• Gas
• Naked flames
• Helium balloons
• Laser transmitters
• Smoke/fog
• Food and beverage tastings/samples/give-aways or sales
• Motor vehicles
• Giveaways
• Stands over 2.3m high
• Stand sharing with another company
Please submit a proposal in writing to your Event Coordinator outlining the purpose of the display and
how it will be used, no later than six weeks prior to the event to allow time for approval to be issued.
More specific details are outlined below.
8.2 ANIMALS
No animals or pets, with the exception of Seeing Eye Dogs and Companion Dogs, are permitted in ASB
Showgrounds.8.3 NAKED FLAME
Naked flames include:
• Cooking equipment
• Barbeques
• Heaters
• Candles
• Oil Burners
These are strictly prohibited without prior approval from EENZ. Please contact your Event Coordinator
for further information.
8.4 MOTOR VEHICLE DISPLAY
Review information 7.10 Motor Vehicles on page 15
8.5 LPG GAS CYLINDERS
Review information 7.11 Gas Cylinders on page 16
8.6 FOOD & BEVERAGE
No exhibitor or person shall distribute, sell or give away any item of food or drink to visitors of ASB
Showgrounds without prior approval from EENZ and ASB Showgrounds. Please review page 12 for the
full policy.
8.7 MARKETING OPPORTUNITIES AT THE VENUE
All marketing opportunities must be pre-arranged and approved by the exhibition organiser. This includes:
• Signage (outside of your stand space)
• Branded vehicles parked outside of the designated exhibitor parking areas
• Product giveaways
NOTE: No brochures or marketing material may be handed out within and around the venue and/or Home Show halls,
or placed under guest’s windscreens in the car park or outside street parking at any time.
8.8 MICROPHONES
Microphones may be used as voice savers for regular demonstrations. Any amplification or AV
equipment must not interfere or disturb other exhibitors. Noise levels to be kept at a level deemed
acceptable by the organiser. For further clarification please contact your sales manager.
8.9 WORKING WITHIN THE BOUNDS OF YOUR STAND
Please be aware, as per the terms and conditions of the contract, all exhibitors must work within their
stand boundaries. You may not step into the aisles to ‘grab attention’ or wander the show handing out
flyers.9. CONTACT DETAILS
9.1 AUCKLAND HOME SHOW TEAM
Contact Janelle Nicholas, Event Co-Ordinator
Phone 021 619 902
Email janellenicholas@eenz.net.nz
Contact Shannon Gallagher, Exhibition Sales Manager
Phone 020 4147 8659
Email shannongallagher@eenz.net.nz
Contact Milli Young, Exhibition Sales Manager
Phone 021104 8693
Email milliyoung@eenz.net.nz
Contact Linda Lang, Exhibition Sales Manager
Phone 0274 877 685
Email lindalang@eenz.net.nz
Contact Jenny Murfitt, Marketing Director
Phone 021 284 1553
Email jennymurfitt@eenz.net.nz
Contact Nicole Leith, Accounts Manager
Phone 09 976 8370
Email accountsnz@eenz.net.nz
Contact Keven Keutenius, Operations Manager
Phone 0275 450 640
Email Keven@displayworks.co.nz
Contact Amanda Magnus, General Manager
Phone 021 284 1550
Email amandamagnus@eenz.net.nz
For all PR related matters, please contact:
Paul Blomfield – Blomfield PR
Email: paul@paulblomfield.com
Ph: +64 21 970 87110. A-Z INFORMATION & FAQS
ACCOMMODATION
• If you are travelling from outside of Auckland and need accommodation then there are a couple of options
available to you.
• Click on the following below link and mention “ASB Showgrounds” to the reservations department to
receive the special discount offer http://www.asbshowgrounds.co.nz/services/accommodation/
AISLES
• During move-in/move-out the aisle way must be kept clear at all times.
• Exhibitors are not permitted to place any promotional matter in any other part of the Venue, other than
their own stand, nor hand out literature in the aisles or at the entrance.
• All business and visitor contact must occur on the inside of your stand and not in the aisles.
AMPLIFICATION
• Microphones may be used as voice savers for regular demonstrations.
• Any amplification or AV equipment must not interfere or disturb other exhibitors.
• For further clarification, please contact Janelle Nicholas on janellenicholas@eenz.net.nz
ANIMALS
• Animals of any kind are not permitted within the venue, the only exception being guide-dogs engaged in
the provision of assistance to their handler during show days only.
ATM
• There is an ATM located by the café opposite Hall 2 and a manned cash out hut located on the main drive
by the café / bar.
AUDIO VISUAL
• Corporate AV stocks an excellent range of audio-visual hire equipment. Please refer to the ‘official
suppliers’ section of the manual.
CAR PARKING
The venue car park is owned and operated by the ASB Showgrounds. During the show, there is limited parking
available onsite as the show takes up much of the space with additional marquees. Therefore, there is not
enough room for every exhibitor to park onsite. Once full, alternative parking can be found in Alexandra Park $8
– 10 Charge (cash only), Cornwall cricket club – opposite the venue $8 - $10 charge (cash only) and surroundings.
These car parks are independently run and operated. Please carry cash with you as these car parks do not have
eftpos available. Note: If parking in Cornwall Park please take note of closing times on the gates.
CATERING
• The ASB Showgrounds have sole rights to the sale and distribution of food and drinks within the exhibition
halls. No external catering is permitted without prior approval. Seek further information from Janelle
Nicholas if you need clarification on how to seek venue approval for sampling and/or selling food or liquor.
• The ASB Showgrounds offers a range of catering options for your stand. Contact Jan Forbes, Head of
Catering at ASB Showgrounds for more information. Contact details are located on page 4 ‘official
suppliers.’
CLEANING
• Your stand will be vacuum cleaned the night before show days, and a pre-show clean will occur once build-
up is complete starting Tuesday 4th September at 7pm. Rubbish that you have placed in the aisles will be
removed and discarded. If you have a floor covering that is not carpet you will need to make separate
arrangements to have it cleaned.
• Floor mopping is not included as part of stand cleaning.DELIVERIES
• Neither EENZ nor ASB Showgrounds will accept deliveries of any goods on behalf of Exhibitors or provide
storage for any items delivered. Nor will they accept responsibility for the safety of any such items
delivered to the site in the absence of the Exhibitor.
• To facilitate the delivery of goods to the ASB Showgrounds, all consignments must be marked with the
following details:
Company name (or the name that appears on the stand)
Stand number
Contact person name (the person who will be onsite to sign for the goods)
Contact mobile telephone number
Event name
Hall number
Number of Items/Boxes
Courier Company - Contact telephone number
Venue address:
ASB Showgrounds
217 Green Lane West
Auckland, New Zealand
Via Gate One and Show Information
ELECTRICAL EQUIPMENT
• All portable electrical equipment, appliances and leads to be used on site must have already been
tested and tagged.
• All equipment entering the venue will be checked by the safety management team and reserves the right
to demand removal from the site any electrical equipment it deems to be non-compliant or suspect. The
safety management team can call upon internal specialists to assist when circumstances require it.
• You may bring in your own electrical appliances and fittings for use at the ASB Showgrounds. The
appliances and fittings are required to be properly tested and tagged by a qualified electrician.
• Once completed, the electrical tagging is valid for one year (in exhibition applications only).
• The Safety Management Team will conduct random checks during the Event to ensure compliance.
• To request for electrical testing and tagging service contact David Easterbrook of LECSAFE NZ. Contact
details are on Page 4 of the exhibitor manual.
EXHIBITOR BADGES
• Exhibitors will only gain access to the venue with an official exhibitor badge.
• A list of staff names must be submitted prior to show. You will be sent an email shortly from Shannon
Gallagher asking for these details. You must provide the first and last name of your staff members.
• All badges can be collected from Show Information desk located in the foyer outside Hall 2 during build
up.
• All staff working on your stand must have their exhibitor badges with them to gain access to their stands
every day. Security guards will check and access will be denied to those without their badge. To gain
entry either the exhibitor badge will need to be brought out to the show entry by a manager or your staff
will have to pay for entry when the gates open at 10 am. Refunds to staff are the responsibility of the
exhibitor.
FIRST AID
It is recommended that you have a first aid kit on your stand. In the event of accident or trauma please see the
show information desk located in the main foyer outside of hall 2 for basic first aid and supplies and to record
the incident. If the accident is more serious in nature the nearest medical facility is Ascot Accident and Medical
Clinic (24 hours) 90 Greenlane Road, Remuera Auckland 09 520 9555.
• While the show is open to the public, we have St Johns onsite, if needed please alert EENZ staff or
security whom can contact St Johns on radio. The Ambulance is located between hall 6,7 and hall 5.You can also read
