Exhibitor Service Manual Review & Logistics - RVX 2019 January 3, 2019

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Exhibitor Service Manual Review & Logistics - RVX 2019 January 3, 2019
Exhibitor Service Manual Review & Logistics – RVX 2019
                    January 3, 2019
Exhibitor Service Manual Review & Logistics - RVX 2019 January 3, 2019
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Exhibitor Service Manual Review & Logistics - RVX 2019 January 3, 2019
What we will
 be covering
Exhibitor Service Kit
Tips and Best Practices
Required forms
Target Move in/out
Contact Information
Q&A
Exhibitor Service Manual Review & Logistics - RVX 2019 January 3, 2019
Freeman
     Official Service Contractor

                   Carpet               Electrical      Exhibit Rentals     Furnishings        Graphics
                 and Flooring          and Utilities
                                                                            and Carpet         and Signs

Audio Visual                                                                                                  Floor
                                                                                                            Cleaning /
                                                                                                             Portage
                                                                                                             Service
                                                                              Overhead
               Installation and   Labor and Rental of   Material Handling    Rigging and   Transportation
               Dismantle Labor    Machine Equipment         Services         Equipment
Exhibitor Service Manual Review & Logistics - RVX 2019 January 3, 2019
Facility Contractors
Salt Palace Convention Center

       Internet          Compressed Air            Water                Food & Beverage

       Order information, brochures, and contact information located on FreemanOnline®
Exhibitor Service Manual Review & Logistics - RVX 2019 January 3, 2019
Specialty Contractors
Additional Service Providers

                                                          RV Unit Cleaning
      Lead Retrieval               Floral                                                  Security

         Order information, brochures, and contact information located on FreemanOnline®
Exhibitor Service Manual Review & Logistics - RVX 2019 January 3, 2019
®
FreemanOnline
                                 ®
With an enhanced FreemanOnline ,
we are making it easier than ever for
exhibitors to get what they need in
order to have a great event.
Exhibitor Service Manual Review & Logistics - RVX 2019 January 3, 2019
Exhibitor Service Manual Review & Logistics - RVX 2019 January 3, 2019
pre-show planning tips
Plot Map for Unit Placement form (+)
                   Carpet Ordering Confirmation
                   Due Jan 1, 2019 (Please turn in ASAP)
                      -Including unit placement map
                      -If laying own carpet, it must be sent
                       to advance warehouse

Action Checklist   Hanging Sign Order/Confirmation
                   Due February 1, 2019
RVX 2019
                   Any RV unit or other vehicle on display – Delivery
                   Confirmation
                   Due February 1, 2019

                   Electrical Order/layout with Orientation
                   Due February 1, 2019
Advance Order Discount Deadline:
                February 11, 2019
                *Save up to 40%*

Important       Advance Warehouse Freight Receiving:

Deadlines
                February 4, 2019

                Last Day For Advance Warehouse Freight:
                March 4, 2019
Dates & Times
RVX 2019        Show Site Receiving Begins:
                March 9, 2019
                (or within your provided target time)

                All Exhibit Materials Must Be Clear By:
                7:00PM March 15, 2019
Marshalling Yard Receiving:
                Wednesday March 6th         8 AM – 4 PM
                Thursday March 7th          8 AM – 4 PM
                Friday March 8th            8 AM – 7 PM

                Exhibitor Move-in Targeted:
                Saturday March 9th          10 AM – 8 PM
                Sunday March 10th           8 AM – 8 PM

Show Schedule   Exhibitor Move-in ALL:
                Monday March 11th           8 AM – 5 PM
                 **ALL EXHIBITS MUST BE SHOW READY AT 5PM
RVX 2019
                               on March 11, 2018**

                Exhibitor Move-Out:
                Thursday March 14th            5 PM – 11:59PM
                (All suppliers, traditional exhibitor freight)
                Friday March 15th              7 AM – 7 PM
                (Mobile unit Removal)
                        - All carriers must be checked in to yard by
                        5PM on Friday March 15th
Union Jurisdictions
What full-time exhibiting employees can do:
Hand-carry small packages from the main entrance or specified
hand-carry areas

Use manual dollies and pallet jacks
Use full-time employees to set up your exhibit
Hire Freeman labor

Hire Exhibitor Appointed Contractor (EAC)
Move RV units or vehicles within your booth space without
motorized means

What you can’t do:
Bring or use forklifts or motorized pallet jacks

Use of motorized equipment for any reason
Unload/Reload in the designated loading dock areas
Distribute power within your booth space
Freight and RV unit tips
16
Privately Owned Vehicle Material Handling
                         Procedures

A POV, or Privately Owned Vehicle, is considered to be any vehicle that is primarily
designed to transport passengers, not cargo or freight. Examples include pick-ups,
passenger vans, taxis, limos, etc., anything larger is considered a Company Vehicle
– which exhibitors are NOT allowed to unload themselves. Only POVs that fit this
description will be eligible for the Cart Load Service. Please see the Services kit for
examples of a Privately Owned Vehicle.
Address of marshalling yard
W Motor Ave. at N 1000 W, Salt Lake City, UT 84116

Check in process
Freeman will have an office set up at the
marshalling yard for placements

Marshalling yard space allocation
Each manufacturer or exhibitor with multiple units
will have a designated staging area

Driver Process to move RV
Unit release paperwork must be completed.
Freeman Freight supervisor will release units from
the yard

Non-RV vehicle display procedures
Same as for RVs. Must check in at marshalling yard

Shipping / Freight Variance Requests
Shannon Bishop at 775-690-6783
Late arrivals
Show management must be contacted prior to the
late arrival of an estimated time of arrival and will
work with Freeman to see if we can accommodate
the arrival if it’s a unit that is to be displayed.

Showsite Shipments
All freight must check in first to marshalling yard.
We recommend having all units arrive to the
marshalling yard 24-36 hours in advance of your
targeted move in time if possible

Late Night Entry to Salt Palace
Set up is from 10am-8pm. no admittance will be
allowed into the hall outside of those times. If your
crew is already in the hall at those times they can
continue to work to the predetermined time by
show management. If they leave for any reason they
will not be allowed back in. Access will be from the
front lobby doors.
Shipping
   vs.
Material
Handling
Budgeting for Material Handling

Scenario: Shipping a 300 lbs. crate to the
Advance Warehouse that arrived late.

Crated rate = $111.50/CWT (per 100 lbs.)

3 CWT’s x $111.50 = $334.50 for Material
Handling

3 CWT’s x $20.50 = $61.00 late arrival
surcharge

            +                   =
$334.50          $61.00             $395.50
Crated           Late arrival       Total
Warehouse        surcharge          Material
                                    Handling

Small packages (30 lbs. or less)
$40.00 per shipment for material handling
Material Handling
Agreements
Create a Material Handling Agreement:
Outbound Shipping Form
Freeman Online (Material Handling)
Freeman On-Site Service Desk
Turn in at the Freeman Service Desk at the close of
the show
          -This form will be used for the release of
          traditional freight and units which will not
          return to the marshalling yard
          -Units returning to marshalling yard and to
           be picked up by another individual will
          require a unit release form like in Kentucky
Carriers need to check-in no later than:
Friday 3/15 at 5:00PM
For the Unit Placement, electrical and
Hanging sing/rigging placement:

• Please use a gridded plan with orientation of
  booth plus units to assure proper move in and
  placement*

• Units supervision cost includes a one time
  placement

• Exhibitors may move units within their booth
  space.

• If units must come into the aisle for movement, a
  Freeman spotter must be present

• Unit placement can be adjusted by exhibiting
  company employees if it can be achieved without
  the use of mechanized equipment
Empty Storage
Tag cartons, fibers and crates with “Empty”
stickers

Empty cartons and cases must be removed from
your booth space

Freeman will begin returning “empties” at the
close of the show

All empties will be delivered by 11:59PM on
March 14

Cartons and cases first then all crates

Hire Freeman Supervisor Labor if needed
Freeman
Transportation
ALL-INCLUSIVE PRICING
ONE CONVENIENT INVOICE
ON-SITE TRANSPORTATION EXPERTS
RELIABLE CUSTOMER

Call for Support 800-995-3579
Hours of Operation:
Mon - Fri: 7am - 7pm (CST)
Sat: 8am - 5pm (CST)

Email: exhibit.transportation@freeman.com
Cost Saving Tips
Order by the deadline date(s)
Consolidated shipments (200 lbs. min)
Reduce your exposure to special handling
charges by shipping your freight in crates,
boxes, and/or shrink wrapped onto skids
Avoid shipping loose or pad-wrapped pieces
Schedule labor on Straight Time
Pay attention to shipping deadlines
Assure Hanging signs/Carpet are sent to
advance warehouse to avoid installation delays
Exhibit Services
Electrical Tips

• Any need for power and/or lights will require an
  order
• Order in advance by February 11, 2019
• Include an electrical floor plan w/details –
  always!
• Power service includes delivery to one location
  at rear of booth for inline and peninsula booths
• Multiple outlets will require labor order
• Island booths will require labor order
• Provide Onsite contact and cell #
• Our goal is to have most advanced orders
  installed prior to your arrival
Freeman Carpet
ALL-INCLUSIVE PRICING

BULK DISCOUNT AVAILABLE OVER 2,000 sq ft

Custom and Classic styles available
Booth cleaning
RV / Vehicle Detailing
Freeman will provide both vacuuming and porter
service.

Vehicle cleaning and detailing may be performed
by the exhibitor’s full time staff

AquaJet will provide unit washing and can
provide any detailing services needed, pre-show
or on a daily basis

Order forms for Freeman service are in the show
kit and Freeman Online

Contact information for AquaJet is on Freeman
Online
your dedicated specialists
Our promise to you!
Freeman Exhibitor Sales And Services Team
Both Pre-show And Onsite Support

Jill Syler                Tammy Davis                  Felicia Witherell               Jennifer Vaughan
Freeman Exhibitor Sales   Freeman Exhibitor Services   Freeman Audio Visual Sales      Freeman Exhibitor Services
T (702) 579-1448          T (702) 579-1962             T (702) 352-1448                T (775) 355-4630
Jill.Syler@freeman.com    Tammy.Davis@freeman.com      Felicia.Witherell@freeman.com   Jennifer.Vaughan@freeman.com
Exhibitor
Services
For general questions:

freemanrenoES@freeman.com

Tammy Davis
Email: Tammy.Davis@freemanco.com
Direct line: (702) 579-1962
Main line: (702) 579-1700

Hours:
M-F 8AM – 5PM PST
Onsite Tips
When You Arrive

•   Check to make sure everything you have shipped has arrived
•   Furniture arrives per the delivery schedule located at the Freeman Service Desk
•   Obtain empty stickers from the Freeman Service Desk
•   Bring all tracking numbers & order confirmations
•   If you have ordered labor or a forklift, check-in at the Freeman Service Desk
•   Wear comfortable shoes
•   Count on Freeman personnel to answer your exhibit-related questions!
Freeman
Service Center
Open during installation and show hours
Dedicated phone number
Delivery schedule
Pick up empty stickers
Arrange for outbound shipping
Order show services
Track freight shipments
Review Invoices
Any and all questions
                                          Easy Access
                                          to Freeman
Salt Palace Convention Center
Service Desk Location
FreemanOnline® Mobile
Service at your fingertips

   Online          Receive           Show
  Ordering       Notifications    Information

    Track         Concierge         Move
   Freight         Services          Out

        http://folmobile.freemanco.com
        /
questions ?
Kelly Smith           Bob Chain               Matt Tumulty
  703-620-6003          773-473-7433              214-837-7813
kbsmith@rvia.org   bob.chain@freeman.com   matt.tumulty@freeman.com

             thank you!
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