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Fast and reliable delivery
European Land Transport
Schenker AG
Content
The Market and its demands
Our Network
Environmental Sustainability
Products and Services
Security & Quality
Dangerous Goods
Customs Clearance
e-Services
Control Tower
Summary
Case Studies, 4PL/LLP & extended content
2
The European Land Transport market
No. 1 in European Land Transport
DB Schenker is market leader in Europe‘s
largest logistics market
Land transport is by far the largest logistics
market in Europe (~67%)
Total relevant market in 2012 is worth about
240bn EUR
Relevant market for DB Schenker Land
Transport consists of forwarding of parcels,
groupage, part and full loads as well as related
services
Goods handled are usually palletized, packaged
and/or dry
In this market DB Schenker is the leading
player
3
The European Land Transport market
Potential Market Growth
Although heterogeneous in Total Market
themselves, the four regional
markets currently have similarities Size: 240.5 bn €
in terms of conditions, competition, Market growth (‘13-’17): 4.2%
and customer demands. Schenker market share (‘12): 2.7%
Market Region Central Market Region North
Size: 64.2 bn € Size: 12.4 bn €
Market growth (‘13-’17): 2.0% Market Regions Market growth (‘13-’17): 2.3%
Market Region Southwest Market Region East
Size: 85.6 bn € Size: 78.3 bn €
Market growth (‘13-’17): 2.4% Market growth (‘13-’17): 7.9%
Source: PM Land Market model, Status Nov-2011 4
What are the long term market trends today ?
We identify the actual market demands !
Demands for:
Customer Orientation
Social Responsibility
Sustainable Solutions
High Quality
Agility
Innovations
Supply Chain Visibility & Resilience
Local Competence
Multimodal End-to-End Solutions
Industry segment know-how
Global Footprint
Network Density
5
Content
The Market and its demands
Our Network
Environmental Sustainability
Products and Services
Security & Quality
Dangerous Goods
Customs Clearance
e-Services
Control Tower
Summary
Case Studies, 4PL/LLP & extended content
6
DB Schenker - Always on the Pulse of Times -
We invented Groupage Transport !
For more than 140 years DB Schenker develops solutions that meet our customer‘s
needs and are constantly setting industry standards.
That‘s why we are the No. 1 Land Transport provider in Europe today.
1872 The Swiss Gottfried Schenker founds Schenker & Co. in Vienna, Austria.
1931 Schenker is acquired by the German railways Deutsche Reichsbahn.
1991 Stinnes AG acquires majority in Schenker from German railways Deutsche Bundesbahn.
1999 Takeover of Swedish BTL AB.
2002 Deutsche Bahn AG takes over majority of Stinnes AG.
2003 Integration of Schenker and national network Joyau in France.
2004 Integration of Schenker and national network Spedpol in Poland.
2005 Integration of Schenker and national network Linjegods in Norway; integration of Hangartner.
2006 Acquisition and integration of BAX Global.
2007 Acquisition of Spain-TIR.
2008 Creation of DB Schenker brand, rebranding of Schenker to DB Schenker Logistics.
2009 Acquisition of Romanian freight forwarding company Romtrans.
7
DB Schenker is the transport & logistics division of
Deutsche Bahn AG
Deutsche Bahn AG
Compliance / Human
Chairman (G) Finances (F) Technology (T)
Legal (C) Resources (H)
DB Mobility
ML AG Logistics AG
Compliance / Human
CEO(G) Finances (F) Technology (T)
Legal (C) Resources (H)
Passenger transport (P) Transport&Logistics (L) Infrastructure (I)
DB DB
... … … … Schenker Schenker ... … … …
Rail Logistics
Source: DB AG
DB Mobility Logistics AG, Transport and Logistics division 8
Today around 95,000 employees represent
DB Schenker worldwide in 130 countries
DB Schenker locations and employees
Europe (incl. Russia) Employees according to BU
approx. 71,500 employees
34%
66%
America
approx. 9,200
DB Schenker Logistics
employees DB Schenker Rail
Asia-Pacific
approx.
12,500
Near Middle
employees
East / Africa
Own locations approx. 1,200
Partners employees
DB Mobility Logistics AG, Transport and Logistics division 9
Global transport networks for all modes of transport
Strengthen the market position of DB Schenker
Worldwide land, sea, and air transport networks
Rail Freight
No. 1 in Europe1)
Land transport
No. 1 in Europe2)
Air
No. 2 worldwide3)
Rail Freight CL/SCM Ocean
No. 3 worldwide4)
Air Ocean
Land
CL/SCM
transport
No. 6 worldwide5)
Source: DB 1) according to tkm 2) according to revenue 3) according to t 4) according to TEU 5) according to revenue
DB Mobility Logistics AG, Transport and Logistics division 10DB Schenker
No. 1 in European Land Transport
730 branches in 36 countries
Close to 26.000 committed employees
Precisely defined lead times
Densest network in Europe enabling fast
deliveries to customers
Local presence in all European countries
Door-to-door control of shipments due to a fully
controlled network
Multi-modal production set-up enabling one-stop-
shopping
Some 95 million shipments annually reach their
destinations throughout Europe – punctually and
reliably.
11Content
The Market and its demands
Our Network
Environmental Sustainability
Products and Services
Security & Quality
Dangerous Goods
Customs Clearance
e-Services
Control Tower
Summary
Case Studies, 4PL/LLP & extended content
12DB Schenker is the most environmental friendly
Transport and logistics service provider
DB Schenker 3 step approach… …to decouple CO2-emissions from transport
growth
1 Avoid
Implement carbon avoiding processes and
prevent emissions as far as possible
Examples: Avoid empty trips, use green energy,
eliminate needless resource consumption
2 Reduce
Propose best possible modal shift
(e.g. intermodal product
DB SCHENKERhangartner)
Implement modern (fleet) technology
(e.g. fuel-reduced driving, Eco Warehouse)
3 Compensate 2007
2010 2020 2040
2020 2040
Use compensation in addition to reduction
Transport growth
Example: Support environmental projects with
gold standard or initiate own projects CO2 by transports
13Environmental Sustainability
Global Eco Excellence Team
DB Schenker´s ambition is to pursue all available
efforts to become the most environmentally
sustainable logistics provider in the world.
Established Eco Excellence Team:
Compile transparency on your logistics carbon footprint
Envolving Schenker‘s products
Regular audits and inspections of the DB Schenker
network
Constant analysis of CO2 emission
Identify potential areas of saving CO2
Implemented CO2 saving measures
Regular environmental training courses
Fuel-saving driving training
14Environmental Sustainability
Reducing the strain transportation puts on the environment
CO2 reduction targets in Land Transport
CO2 reduction of 26% per tkm until 2020
(baseline: 2006)
Current status: 35% better than the market
2007 2020
2010 20202040
2040
Energy efficient Automotive Intelligent Monitoring Calculation tool
driving engineering network
15Environmental Sustainability
Eco Solutions for Land Transport
Saving CO2 with combined road and rail
transport
DB SCHENKERhangartner takes care of
complete loading pocedures in intermodal
transport
DB SCHENKERrailog deals with conventional
part loads and special transport Europe-wide
and provides numerous additional services
Everything from a single source
Eco Solutions for every single mode of transport
Eco Optimizer analyzes your CO2 emissions and
indicates savings
For more information about our Eco Solutions
we offer you a special enviromental brochure.
16Content
The Market and its demands
Our Network
Environmental Sustainability
Products and Services
Security & Quality
Dangerous Goods
Customs Clearance
e-Services
Control Tower
Summary
Case Studies, 4PL/LLP & extended content
17Product Portfolio
The full range to meet your demands
DB SCHENKERparcel DB SCHENKERsystem DB SCHENKERdirect DB SCHENKERhangartner DB SCHENKERrailog
Scheduled transports for Scheduled transports for Fast door-to-door Combined transportation, International rail-based
parcels across Europe groupage shipments connections without cargo coupling the benefits of full forwarding solutions
available with further within the DB Schenker handling in DB Schenker cargo load road and rail combined with additional
options network terminals transportation logistics services
Up to 30kg shipment 30kg-2,500kg shipment Approx. 2,500 kg-30t Part and full loads in Full loads up to trains,
weight1) weight1), terminal handled shipment weight1), can be unaccompanied transport, conventional rail,
groupage produced as part load or approx. 2,500kg-30t containers
full load shipment weight1)
Further national products with respect to local demands are offered.
Please see respective country website for additional information (accessible through: www.dbschenker.com).
18Product Portfolio
More options to fulfill your demands
19Product Portfolio
All solutions from a single source
20Content
Products and Services
DB SCHENKERparcel
DB SCHENKERsystem
DB SCHENKERdirect
DB SCHENKERhangartner
DB SCHENKERrailog
21DB SCHENKERparcel
The smart tool for your parcel shipment
With DB SCHENKERparcel we offer an efficient
forwarding solution for small shipments which usually
do not weigh more than 30 kg.
Expansion of DB Schenker's product portfolio
Europe wide product for small shipments up
to 30 kg as complement to core business
In addition with DB SCHENKERsystem
(options top and top 12) and DB SCHENKERdirect
Competitive solution all over Europe
As fast as DB SCHENKERsystem with the possibility to
shorten the lead time with option express in selected
countries
Transit times via online scheduler
Worldwide shipping possible
22DB SCHENKERparcel
Fast delivery within our process chain
23DB SCHENKERparcel
Because size matters
Your benefits:
Single booking: Just one order and local Schenker
Office will handle the parcel and groupage
shipments
Single pick-up: Parcel and groupage shipments are
picked up at the shipper’s site by just one collection
vehicle
Single tracking system: Information about progress
of your parcel and groupage shipments are available
in an integrated IT system
Single contact: Requests regarding and information
on all your parcel and groupage shipments can be
directed to your responsible DB Schenker office
24Content
Products and Services
DB SCHENKERparcel
DB SCHENKERsystem
DB SCHENKERdirect
DB SCHENKERhangartner
DB SCHENKERrailog
25DB SCHENKERsystem
Europe? Daily!
With DB SCHENKERsystem we offer scheduled
transports for groupage shipments within the DB
Schenker network.
More than:
32,000 weekly scheduled services
5,000 daily direct line-haul-connections
380,000 consignments daily
Forwarding of groupage shipments within our own
network is the unique selling proposition of DB Schenker
Land Transport
Interconnected hubs enable the efficient connection of
Schenker branches on a daily basis
Lead times are clearly communicated to the customers
through the DB Schenker scheduler
With 430 operational branches DB Schenker operates
the leading network in Europe
26DB SCHENKERsystem
Every day, fast and reliable in Europe
27DB SCHENKERsystem
On the road. Always on time.
Your benefits:
Reliable forwarding of groupage shipments from door
to door across Europe
Tightly connected Land Transport terminals through
daily line-haul departures
State-of-the-art lead time transparency with the
DB Schenker Scheduler. An online tool displaying the
door-door lead times on postal-code-level all across
Europe
Transparent performance: comparison of the
achieved lead time with the promised lead time
according to the Scheduler through our tracking
application
The shipment’s status incl. electronic proofs of
delivery (ePOD) and further relevant Information.
Available on request and backed up by an integrated
IT landscape
28Content
DB SCHENKERsystem
DB SCHENKERsystem top
DB SCHENKERsystem top 12
DB SCHENKERsystem dedicated
DB SCHENKERsystem protect
29DB SCHENKERsystem
Every day, fast and reliable
DB SCHENKERsystem top
Guarantees the delivery of the shipment on a certain
day according to the DB Schenker Scheduler
Includes money-back guarantee in case the shipment
is not delivered in time
DB SCHENKERsystem top12
top12 ensures delivery on a certain day according to
the DB Schenker Scheduler before noon (local time)
Includes money-back guarantee in case the shipment
is not delivered in time
DB SCHENKERsystem dedicated
Tailors the systemized product to your specific needs
Available upon request for certain customers at the
respective DB Schenker branch offices
30Content
DB SCHENKERsystem
DB SCHENKERsystem top
DB SCHENKERsystem top 12
DB SCHENKERsystem dedicated
DB SCHENKERsystem protect
31DB SCHENKERsystem protect
The security network for theft-endangered goods
DB SCHENKERsystem protect
For theft-endangered goods (e.g. electronic
equipment, valuable consumer goods)
Additional security measures to avoid theft
particularly in endangered high-value cargo –
secured and externally certified DB Schenker
Terminals (FSR,TAPA), GPS-equipped
vehicles, secure parking areas, specially
trained operational staff and other measures
available
Further dedicated security measures available
on request
With this product option, DB Schenker has
established the first European security network
for groupage shipments
32DB SCHENKERsystem protect
The option for secured and efficient forwarding
33Content
Products and Services
DB SCHENKERparcel
DB SCHENKERsystem
DB SCHENKERdirect
DB SCHENKERhangartner
DB SCHENKERrailog
34DB SCHENKERdirect
Individual services: Fast and efficient
DB SCHENKERdirect is the quality standard for
direct deliveries in European Land Transport.
Moreover, it is the fast and flexible solution for
you with major shipments of more than 2,500 kg
(indication).
Handling of consignments within DB Schenker’s
fully controlled network
European – wide door-to-door service with
comprehensive pricing
Scheduling provides full transparency about lead
times
Supported by our own IT tools
– ITMS (dispatching tool)
– Schenker Carrier Application (carrier management &
freight exchange platform)
35DB SCHENKERdirect
Straight transport from shipper to consignee
36DB SCHENKERdirect
Straight forward forwarding
Your benefits:
High service quality
Europe-wide tracking
Flexible fulfillment of your requirements
Loading capacity driven by actual demand
Mostly drivers with local language knowledge
State-of-the-art equipment
37Content
Products and Services
DB SCHENKERparcel
DB SCHENKERsystem
DB SCHENKERdirect
DB SCHENKERhangartner
DB SCHENKERrailog
38DB SCHENKERhangartner
Combined transportation: The best of both worlds!
DB SCHENKERhangartner for environmental
friendly intermodal transportation of part and
full loads (unaccompanied intermodal transport)
Intermodal transports by road and rail mainly of full
and part loads (derived from integration of leading
intermodal forwarding group Hangartner)
Suitable especially for shipments with special
requirements (e.g. 44 t gross vehicle weight)
Efficient combination of transport modes: Trucks for
pre- and on-carriage, main-haul by train in
unaccompanied combined traffic
Complete loading unit is loaded on the train, goods
remain untouched
Environmental friendly solution
39DB SCHENKERhangartner
Combined transportation
40DB SCHENKERhangartner
Go intermodal !
Your benefits:
Capacity: Usually, a gross vehicle weight of 44
tonnes is applicable for trucks in continental Europe
using combined transportation
Cost benefits: Higher volumes and more weight per
loading unit
Punctuality: No delays due to main-hauls conducted
on the road (congested motorways) and no time
wasted at borders
Flexibility: Customer-oriented transportation
planning and prioritisation made possible through
the centrally operated independent rail system
Dangerous goods: the transportation of dangerous
goods on individual basis
Ecological factors: Environmental relief through
reduced fuel consumption
41Content
Products and Services
DB SCHENKERparcel
DB SCHENKERsystem
DB SCHENKERdirect
DB SCHENKERhangartner
DB SCHENKERrailog
42DB SCHENKERrailog
DB Schenker has the train to total logistics
DB SCHENKERrailog for environmental friendly
rail-based transportation (mainly conventional rail
combined with road)
Door-to-door transports – rail included – all across Europe
Coordination of pre- and on-carriage, use of DB Schenker
Railports
Customs clearance, freight documents
Ordering/ dispatching of wagons and containers
Dedicated train services, e.g. PowerRailer
Focus on these industries/goods
Clay/Tiles/Building Materials
White Goods/Consumer Electronics
Furniture
Steel/Metal
Paper
Special transports (e.g. agricultural and construction machines)
43DB SCHENKERrailog
Industry needs for rail based transport
44DB SCHENKERrailog
„Rail“ is just one of our global languages
Your benefits:
Focus on combined different transport modes:
integrated rail-road and multimodal transport
solutions to meet industry and customer
specific needs
Cost efficiency and ecological transports -
particulaly over medium-haul and long
distance
Close cooperation within the strong European
forwarding network of DB Schenker
45Content
The Market and its demands
Our Network
Environmental Sustainability
Products and Services
Security & Quality
Dangerous Goods
Customs Clearance
e-Services
Control Tower
Summary
Case Studies, 4PL/LLP & extended content
46Quality Management
Our commitment to quality
On-Time In Full + Good Order As Agreed
Consignments and documents Consignments and Information The invoice has to be sent in
have to be delivered within the have to be delivered in good time and to contain the agreed
agreed lead times. order and undamaged. rates and services.
47Quality Management
Quality Development Team (QDT)
Active Quality Management System in place
Regular monitoring of the current quality goals
achievement based on internal Quality Performance
Indicator (QPI)
QPI brings our quality goals to one measurable
indicator
Implementation and follow-up of corrective actions
with the help of Quality Development Team (QDT)
QDT is a task-force in charge of improving the
network quality according to the defined goals
48Quality Management
Cargo handling with utmost care
DB Schenker aims high to ensure the safety and
efficiency of transport goods.
All countries of the DB Schenker European Land
Transport network are certified according to ISO 9001
Regular gateway audits (25 units p.a.) are performed
by the independent certification body Bureau Veritas
In addition, products/options are certified by Bureau
Veritas Certification (valid until 2014)
The Group Certificate is in place for the entire DB
Schenker Land Transport network since 2002
The certificate covers our pan-European products
– DB SCHENKERparcel
– DB SCHENKERsystem
– DB SCHENKERdirect
– DB SCHENKERhangartner
49ISO 9001 Certification
You can entrust DB Schenker with your valuable cargo
All countries of the DB Schenker European Land Transport network are certified with
ISO 9001 certificates:
50Security
Buildings/ Terminals: Minimum Security Standards
Upgraded general security standard
DB Schenker has implemented Minimum Security
Standards for its entire European groupage
network.
Focus on measures to avoid losses.
Core elements of minimum standards, for
example:
– Fencing
– Barriers
– Lockable openings
– Alarm systems
– High value cages
– Procedures
Security for all network terminals in Europe
51Security
Preventing your goods with highest requirements
DB Schenker has upgraded 46 branches in
European Land Transport according to
TAPA FSR A-level.
Bureau Veritas Certification has certified the
implementation
Selection of branches by following criteria:
- Geographical coverage
- Potential customers
- Existing available infrastructure
In addition to DB Schenker’s general security
network almost 40 sites offer extraordinary
protection
52Security
Transportation security for selected business
Our answer:
GPS
Helicopter markings
Door sensors
Door locks
Our answer:
Secured parking lots
Accompanied transports in case of ferries
or intermodal transports
Our answer:
approved and trained drivers
Panic buttons
Two way
communication
53Content
The Market and its demands
Our Network
Environmental Sustainability
Products and Services
Security & Quality
Dangerous Goods
Customs Clearance
e-Services
Control Tower
Summary
Case Studies, 4PL/LLP & extended content
54You handle dangerous goods?
DB Schenker is your competent partner!
As a leading transportation and logistics company,
DB Schenker adheres to almost all ADR classes of
Dangerous Goods.
36 country organizations with experienced safety advisers
in accordance with section 1.8.3 of ADR
DB Schenker covers 98 percent of the demand for ground
forwarding services of ADR goods
DB SCHENKERsystem and DB SCHENKERhangartner
accept conditions that are applicable throughout Europe
DB SCHENKERdirect and DB SCHENKERrailog have
no general restrictions in place
55Dangerous Goods
Special handling is required
Transport
Secure and correct loading of dangerous goods on vehicle (e.g.
placing special DG separately from foodstuff)
Transportation by trained drivers with valid dangerous goods
driver’s certificate
ADR Dangerous goods transport document
Instructions in writing (“transport emergency cards”)
Loading Plan (non mandatory)
Use of approved packaging for transport with correct labels,
etc.
Vehicle/truck equipment (e.g. safety equipment like orange-
coloured plates, means of stowage securing or fire-fighting
equipment, personal equipment (incl. salvage packagings)
Immediate report of accidents or incidents
36 country organizations with safety advisers in accordance
with section 1.8.3 of ADR
56Dangerous Goods
Special handling is required
(Intermediate) storage
Storage of dangerous goods does normally not take place
at a terminal; however, in the exceptional case of
intermediate storage of DG in a terminal, special case
specific measures need to be taken:
Safety equipment available in terminals (fire
extinguishers or wall hydrants, personal protection
equipment, first aid equipment, etc.)
Dangerous goods check list
Specially trained safety advisor at terminal
Regular SQAS audits of warehouses
DG annual report for each location composed by
Safety Advisor
57Content
The Market and its demands
Our Network
Environmental Sustainability
Products and Services
Security Quality
Dangerous Goods
Customs Clearance
e-Services
Control Tower
Summary
Case Studies, 4PL/LLP & extended content
58Trouble-free customs clearance?
DB Schenker takes care!
The Know-how of DB Schenker highly
experienced specialists in the
transnational exchange of goods offers
a service portfolio which is highly
custom-made.
Submitting customs declaration
Intrastat declarations
Import and export clearance
Fiscal representation
Selected European country organizations
with status of state certified customs broker
59Customs Clearance
DB Schenker is an Authorised Economic Operator
DB Schenker acts as Authorized Economic
Operator (AEO) even with F status which
combines both security and customs
standards:
Being a certified AEO enables a company to satisfy
all customs formalities for customers from trade and
industry within the EU more efficiently.
By means of this certification, the European Union
aims to structure international supply chains more
securely. The granting and maintenance of AEO
status is attached to comprehensive conditions
which require the providers of logistics services to
demonstrate their reliability, solvency and
compliance with the relevant legal and security
provisions.
* Definition: “An Authorised Economic Operator (AEO) is reliable throughout the
Community in the context of his customs related operations, and, therefore, is entitled
to enjoy benefits throughout the community.”
60Content
The Market and its demands
Our Network
Environmental Sustainability
Products and Services
Security & Quality
Dangerous Goods
Customs Clearance
e-Services
Control Tower
Summary
Case Studies, 4PL/LLP & extended content
61e-Services
The information backbone of reliable logistics
Scheduling Booking
Booking directly via the eSchenker
Transport commitment according
portal allows you to enter your
to standard or customer specific
orders online
transport plans
Tracking Advanced Tracking KPI
Customers can follow the Follow up if orders were delivered
transport chain until the final on time or explanation by delays
receipt
Alerting ePOD
Notification of events/reasons per ePOD enables rapid transfer of
order and proactive alert by proof of delivery information via
disturbances in the transport to electronic data interchange
enable corrective actions
Emission Report
Customer sustainability support by
providing road, ferry and
intermodal emissions
62Content
e-Services
DB Schenker Scheduler
Booking
DB Schenker Tracking
DB Schenker Advanced Tracking KPI
Alerting
ePOD
Emission Report
63e-Services
DB Schenker Scheduler
Door-door lead times at a mouse-click:
The DB Schenker Scheduler is an online tool
setting out the complete timetable of all DB
Schenker’s groupage services in Europe.
Your benefits:
Easy access without login
User-friendliness- just pick the country and
enter the respective zip codes of the origin
and destination
24-hours availability
Full transparency of the lead times in
European Land Transport, enhanced
planning certainty and reliability
64Content
e-Services
DB Schenker Scheduler
Booking
DB Schenker Tracking
DB Schenker Advanced Tracking KPI
Alerting
ePOD
Emission Report
65e-Services
DB Schenker Booking
Directly via the e-Schenker portal:
Booking is the online order placement which ist fast and
problem-free. For the overland transportation sector
shippers can submit their transportation orders directly
and online.
Your benefits:
Time saving in comparison with manual processing
Worldwide availability from any PC with Internet
access
Dispatch monitoring provides transparency
No need to install additional programs
66Content
e-Services
DB Schenker Scheduler
Booking
DB Schenker Tracking
DB Schenker Advanced Tracking KPI
Alerting
ePOD
Emission Report
67e-Services
DB Schenker Tracking
Follow your shipments across
Europe:
DB Schenker’s tracking module gives reliable
answers to questions of position and delivery of
the shipments and provides various other
details. The DB Schenker online tracking
system enables our customers to track their
shipments door-to-door with just one individual
reference number.
Your benefits:
Overview of all shipments scheduled for
shipping within the specified time period
Electronic proof of delivery (ePOD),
available in may destination countries
Alerting possible add on
68Content
e-Services
DB Schenker Scheduler
Booking
DB Schenker Tracking
DB Schenker Advanced Tracking KPI
Alerting
ePOD
Emission Report
69e-Service
DB Schenker Alerting
Information about your shipment:
Alerting sends you notifications with all
Information about occurred events.
What you get:
Notification provides you with information about
occurred events
Notification per consignment or for all
consignments per day
Notification is activated per customer web or
group ID
Notification is set-up by naming one or several
email addresses to which Notification is to be
sent. EDI notification is also supported
Notification can be sent per time range, specific
time or immediate
70Content
e-Services
DB Schenker Scheduler
Booking
DB Schenker Tracking
DB Schenker Advanced Tracking KPI
Alerting
ePOD
Emission Report
71e-Services
ePOD
The informational backbone
of reliable logistics
Electronic proof of delivery (ePOD)
Proof of delivery (POD) is a method to establish the
fact that a recipient received the shipment sent to
him/her
ePOD enables rapid transfer of proof of delivery
information via electronic data interchange
ePOD is available in most countries
72Content
e-Services
DB Schenker Scheduler
Booking
DB Schenker Tracking
DB Schenker Advanced Tracking KPI
Alerting
ePOD
Emission Report
73e-Services
Emission Report
Emission Report
Possibility for customers to calculate
emissions of own transports
User defined scope
– Trade lanes
– Time frame
– Transport types
– Products
Detailed reporting of
– Volume basis
– Energy/ resource consumption
– Emissions
74Content
The Market and its demands
Our Network
Environmental Sustainability
Products and Services
Security & Quality
Dangerous Goods
Customs Clearance
e-Services
Control Tower
Summary
Case Studies, 4PL/LLP & extended content
75Control Towers
Active steering of supply chains
Control Tower:
Steer and coordinate all logistics activities
along the customer‘s value chain
Land
Centralized service functions as reporting, Transport
claims handling or invoicing
Control Tower - single point of contact for
Rail Freight
typically major strategic clients Air Freight
Seamless visibility on the entire supply chain
Centralized cross-border services
More than 60 global customers with more
than 400 staff at over 40 locations
Comprehensive set of LLP solutions
Ocean Freight Intermodal
Contract Logistics/SCM
76Control Towers
Advantages for the customer
Your benefits:
Centralized communication via single point of contact
Specialized and fully dedicated control tower staff with
expertise
Reducing complexity of customer’s supply chain through
increased transparency and harmonization
High quality level through centralization and harmonization of
service functions
Tailor-made reports and KPIs according to customer needs
Harmonization of IT information for shipment/inventory
Monitoring and tracking
Better control of the supply chain through state-of-the-art
reporting tools
77Content
The Market and its demands
Our Network
Environmental Sustainability
Products and Services
Security & Quality
Dangerous Goods
Customs Clearance
e-Services
Control Tower
Summary
Case Studies, 4PL/LLP & extended content
78Summary
All your advantages at a glance
Your Benefits:
No.1 in European Land Transport
European network with more than 730 branch offices
Broad product portfolio with various options to fulfill
your needs
Accurately defined transit times
e-services to bring you transparency and
quick access to DB Schenker
Real environmental solutions
Global experience with local presence
Certified quality
140 years of experience
79Content
The Market and its demands
Our Network
Environmental Sustainability
Products and Services
Security & Quality
Dangerous Goods
Customs Clearance
e-Services
Control Tower
Summary
Case Studies, 4PL/LLP & extended content
80Case Study
From Europe and America to Sibiria
Task Special equipment availability for reloading of equipment
Delivery of equipment to the plywood factory in Siberia
(Krasnoyarsk)
Air and ocean deliveries from the US and by truck from the EU
Transit customs clearance
Deliveries by rail in 40" containers
Solution Consolidation of incoming cargo at bonded warehouse
Quality control
Staffing according to assembly instructions by the end user 24h
operations in Riga Industry: Wood
Region: EAST
Key Customs clearance within the
No delay at destination due to quality check at the Riga facts EU
Customer
40" rail containers secure
benefits warehouse
Necessary certification in the EU reloading at DB Schenker
Full service single logistics provider Riga terminal (TAPA-FSR A-
Russian and English speaking personnel at DB Schenker Level certified)
Special equipment availability
Shorter reaction times due to door-to-door transportation chain
control for reloading of equipment
81Case Study
Wagon Transports for BSH between Turkey and Germany
Task BSH is exporting white goods from turkey plant
An economic alternative to Ocean freight and Land Transport
was required
BSH Cerkezköy plant has its own rail connection
Solution Our own block train service was offered
Since beginning of 2010 one block train per week is sent to
Germany
Customs Clearance is done in Cerkezköy Industry: White goods
Region: Southeast Europe
Key BSH in Turkey is the second
facts largest manufacturer of white
Customer Having its own railway connection helped BSH to run the
goods
benefits operation smoothly
More than 3,5 Million goods are
No delay at destination due to quality check at the Riga
being produced at BSH Turkey
warehouse
Since 2010 one block train per
An economic, fast, ecologic and a safe transportation
week is organized
alternative has been designed for our client
Eco-friendly railway imports to
Our client benefits from our railway competence and our
turkey are now part of the
European network concept
82Case Study
Scania and DB Schenker Czech Republic
Task Transport of components from CZ suppliers to Scania
production units/ warehouse/ packing pool, respecting the
following: same lead times no matter what size the shipment is
Delivery time slots to be respected self –billing system
Pre-collection consolidation at cross docks delivery
Solution Selling Scania’s requirement of same lead times no matter what
size the shipment is within the network of DB Schenker
Direct transports are synchronised down to offer same lead time
as groupage Industry: Automotive
Financial controlling and quality overview managed from Stock. Region: Southeast Europe
Key Scania 2008: 38.777 employees
Predictability of Logistics, ease of planning facts in 100 countries, delivered
Customer
Deviation reporting makes possible to follow- up repeated
during the year 66.516 tracks,
benefits 7.277 busses, 6.671 Engines
incidents and improve quality
Consolidation of small shipments at strategically placed cross-
(industrial and marine)
Both export and import to and
docks cuts down the number of transports
Flexibility that cross docks can be removed if the volumes drop
from the Czech Republic is
Efficient planning means less strain on the environment
provided
83DB SCHENKERleadlogistics
LLP / 4PL Solutions – from Design to Operations
Dedicated Control Tower Logistics Provider
Dedicated staff to handle all Procurement of transportation and
operational issues warehousing services
Experts on their customer’s needs Create customized logistics network
Bookings, monitoring, searching by combining different components
capacity, claims handling,invoice from the logistics market
audit, KPI etc. Large carrier portfolio
IT Integrator Supply Chain Expertise
Customized IT/IS solutions Continuous review and evaluation of
Aggregated & uniform KPI reports the supply chain
EDI links or web interface Re-design (alternative transport
Reduced administration modes, process changes, market
Single-point-of-contact to all imbalances)
nominated carriers Dedicated logistics resources
84DB SCHENKERleadlogistics
Scope of services
Examples of activities
Development/design of logistics solutions
Strategical - Warehouse/hub structure, outsourcing, IT, business model
Follow up of results
Procurement of transports and other logistics services
Review/evaluation
- Logistics-/transport system
Tactical - Supplier contracts
- IT-services and administration
Transport booking Delivery control
Traffic planning Notification
Operational (incl. consolidation) Warehouse
Transport management administration
Transport responsibility Invoice administration
Perform transports
85Extended Content
86Additional Information
Our Fleet of vehicles in Europe
We ensure the everyday connections within our European network in which your
goods are being carried. These are the vehicles which make up our controlled fleet.
87Additional information
Fleet dimension and loading capacities
88You can also read
