Financial Services Sector in Turkey

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Financial Services Sector in Turkey
1

    Financial Services Sector in Turkey

                   October 2017

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Financial Services Sector in Turkey
Glossary of Terms

        Acronym    Definition                                        Acronym    Definition
        ATM       Automated Teller Machine                                     Insurance Claims Follow-up and Monitoring
                                                                     HAYMER
        AUM       Assets Under Management                                      System
        BIST      Borsa Istanbul                                     IMF       International Monetary Fund
        BKM       Interbank Card Center
                                                                     N/D       No Data
        BRSA      Banking Regulation and Supervision Agency          NPL       Non-Performing Loan
        CAGR      Compound Annual Growth Rate                        O/N       Overnight
        CAR       Capital Adequacy Ratio                                       Organization for Economic Cooperation and
                                                                     OECD
        CBRT      Central Bank of the Republic of Turkey                       Development
        CEO       Chief Executive Officer                            Q         Quarter
        CMB       Capital Markets Board of Turkey                    ROA       Return on Assets
                                                                     ROE       Return on Equity
        CRD       Capital Requirements Directive
                                                                               Health Insurance Information and Monitoring
                  European Bank of Reconstruction and                SAGMER
        EBRD                                                                   Center
                  Development
                                                                     SME       Small and Medium Enterprises
        EGM       Pension Monitoring Center
                                                                     TBB       Turkish Bank Association
        EIU       Economist Intelligence Unit
                                                                     TL        Turkish Lira
        EU        European Union
                                                                     TSRB      Insurance Association of Turkey
        FCI       Factors Chain International
        FDI       Foreign Direct Investment                          TCMA      Turkish Capital Markets Association
        FİDER     Turkish Leasing Agency
        GDP       Gross Domestic Product
        HATMER    Life Insurance Information and Monitoring Center

                                                                                                                             2
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Financial Services Sector in Turkey
Table of Contents

         Executive Summary                                       4      C. Capital Markets                        40-55

         A. An Overview of Turkish Financial Industry            5-8            i. Brokerage

         B. Banking and Financial Intermediary                   9-39           ii. Portfolio Management

                 i. Banking                                                     iii. Investment Trusts
                 ii. Financial Leasing                                          iv. Funds
                 iii. Factoring                                                 v. Infrastructure Providers
                 iv. Financing                                          D. Insurance                              56-69
                 v. Asset Management                                            i. Non-Life Insurance
                 vi. Payment Institutions and Electronic Money                  ii. Life Insurance and Pensions
                 Institutions
                                                                        E. Turkey’s Competitive Landscape         70-83

                                                                                                                     3
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Financial Services Sector in Turkey
Executive Summary
      The Turkish financial sector proved resilient during the global          A key driver of the Turkish financial sector has been its robust
      financial turmoil in 2009 as well as the ensuing economic crisis         economy with a bright future. Over the past 14 years, Turkish
      thanks to the regulatory reforms and structural overhaul that the        economy has been growing with an average annual real GDP
      government implemented in the wake of the country’s own                  growth rate of approximately 5.6 per cent and the growth
      financial meltdown in the early 2000’s. In fact, the reforms in the      momentum is expected to continue. Turkey’s sizeable and
      sector boosted investor confidence so much that financial services       diversified economy has achieved remarkable growth and
      has become the preferred sector for FDI, attracting USD 49.6 billion     became 13th largest economy in the world as of 2016.
      during the past 15 years.
                                                                               Turkey’s economic growth has resulted in income growth and
      Banking dominates the Turkish financial sector, accounting for over      a growing robust middle class with increasing purchasing
      70 percent of overall financial services, while insurance services and   power.
      other financial activities also show significant growth potential.
                                                                               As Turkish economy has expanded, it has integrated with the
      There are 52 banks in Turkey (34 deposit banks, 13 development
                                                                               global economy with a staggering increase in its volume of
      and investment banks, 5 participation banks). Out 52 banks, 21
                                                                               international transactions. Such developments have further
      hold significant foreign capital (30% of total assets are held by
                                                                               stimulated economic activity, thus expanded financial
      foreign investors).
                                                                               activities.
      An expanding loan base and favorable liquidity conditions
      contribute to the healthy growth of Turkey’s financial services. The     Turkey has also set specific economic targets to achieve by
      sector enjoys a leading position in the world with an ever-growing       2023, the centennial of the Republic. One of these targets is to
      asset size and strong equity structure protecting it against shocks      transform Istanbul into a prominent financial center. Turkey’s
      that may arise from loans or turbulent market conditions.                large and young population, qualified labor force and rapidly
                                                                               developing markets along with its geo-strategic location
      The Turkish insurance market is still underpenetrated (1.5% of
                                                                               makes Istanbul an ideal candidate for an international financial
      GDP) compared to peer countries and will provide significant
                                                                               hub. Since, the government launched the project for Istanbul
      potential as new insurers set up shop and acquire a share of the
                                                                               Financial Center, Istanbul has rapidly made progress and is now
      relatively untapped Turkish market. Turkey has seen strong
                                                                               considered among emerging financial centers in the world.
      economic growth fueled in part by a young and dynamic population
      that is increasingly in need of financial products and services.

                                                                                                                                             4
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Financial Services Sector in Turkey
A. Overview of the Financial Services Sector

        Milestones of Turkey’s Financial Services Industry

                 1982-2000                        2001-2006                        2007-2012                            2013-…

        Capital Market Law               Personal Pension Savings and     Mortgage Law, Official             Restructuring of Istanbul
        Istanbul Stock Exchange          Investment System Law            Gazette No. 26454                  Stock Exchange and
        (ISE) Market opens               Banking Act, Law No. 5411        Implementation of Basel II         Establishment of Borsa
                                                                          standards in Turkey                Istanbul A.Ş.
        Banking Regulation And           Regulation on Measurement and
        Supervision Agency (BRSA)        Evaluation of Capital Adequacy   Record profitability of the        Implementation of Basel III
        founded                          of Banks                         banking sector in Turkey           standards in Turkey
        Consolidation of the Market                                       Law No. 6361 regarding             State-owned banks opened
        from 100 Banks to 49 Banks                                        Financial Leasing, Factoring       up participation banks
        Takasbank is Authorized by                                        and Financial Institutions         New regulatory framework for
        CMB as the National                                               Establishment of Insurance         Payment and Electronic
        Numbering Agency of Turkey                                        Information and Monitoring         Money Institutions
        Start of internet banking                                         Center - TRAMER, SAGMER,           Electronic Fund Trading
        services                                                          HATMER, HAYMER                     Platform of Turkey (TEFAS)
                                                                          All local or foreign insurance ,   began to operate
                                                                          reinsurance and pension
                                                                          companies operating in
                                                                          Turkey are members of the
                                                                          Insurance Association of
                                                                          Turkey
                                                                          New Capital Market Law No.
                                                                          6362

invest.gov.tr                                                                                                                              Source: BRSA, CMB
Financial Services Sector in Turkey
Turkish financial sector, led by banking, has been rapidly growing while attracting tremendous amount
 of foreign direct investment (FDI)…

                                                                                                                                                    CAGR                      Share
                        Asset Size of Turkey’s Financial Sector (TL Billion)                                                                      2008-2016                   2016
            Banking                                                                    4.211       Banking                                               18                     66
            Central Bank
            Insurance and Private Pension              CAGR
                                                       18%                                         Central Bank                                          21                     13
            Other

                                                                                                   Insurance & Pension                                   21                      3
                1.130
                                                                                                   Other                                                 14                     18

                                                                                                   Other includes: BIST capitalization, securities, consumer finance, real estate
                                                                                                   investments, investment trusts, asset management and venture capital investment
            2008        2009    2010    2011    2012     2013       2014     2015      2016        trust assets

                                                               FDI Flows into Turkish Financial Sector
                                                              (Cumulative Value in $ Billion, 2002-2016)

                                                    Others*                  3.1

                                                                            TOTAL:
                                                                             $49.6
                                                                             Billion

                                                                            Banking:
                                                                              38.7

                                                                                                                                                                                       6
                                                                                                                                                   Source: CBRT, BRSA, TCMA, IAT, CBRT, AFI, BIST
                                                                                                                                                                      USD/TL as of 31.12.2016: 3.52
                                                                                                                  *Activities of Holding Companies and Other Activities Auxiliary to Financial Services
invest.gov.tr
Financial Services Sector in Turkey
Turkish financial sector has been a magnet attracting significant amount of FDI..

         Greenfield FDI projects in Financial Services                                          M&As by foreign companies in Financial Services

                  Value ($ Billion)                             Number                          Value ($ Billion)                               Number
                                   2,6
                                                                                                                                         69                  67
                                                                           77                 23

                                                          63                                                     19

                2,2

            2003-2009          2010-2016              2003-2009         2010-2016         2003-2009          2010-2016               2003-2009           2010-2016

                                                                                         “Turkey is one of the fastest growing insurance markets
          “The Turkish banking industry is highly developed and                          worldwide, supported by a robust economic outlook and a
          competitive, in our segment in particular. Returns are                         large, young population. The transaction with Yapı Kredi is a
          important but for us the importance is mainly in its growth                    unique opportunity to move into a market-leading position
          potential, the strategic location and export potential"                        in one of Europe’s key growth markets which is also an
                                                                                         important bridge between Europe and Middle East/Central
                                                                                         Asia. This transaction fits perfectly into Allianz’s strategy to
                                                                                         use bolt-on acquisitions to strengthen its position in growth
   Sipko Schat                                                                           markets.”
   Executive board member responsible,
   Commercial banking, Rabobank.
                                                                                    Oliver Bäte,
   Rabobank obtained banking license from Turkish authorities in 2013               Member of the board of management of Allianz SE.
   with an initial capital investment of $300 million.

                                                                                    Allianz acquired 94% of YapıKredi Sigorta’s shares for USD 880 million and 80% of YapıKredi
                                                                                    Bank’s pension business, YapıKredi Emeklilik, in March 2013.

                                                                                                                                                             Source: FDI Market, E&Y
invest.gov.tr
Turkey’s foreign trade in financial & insurance services has significantly increased in recent years..

                                                         Turkey’s Foreign Trade in Financial & Insurance Services
                                                                               ($ Billion)
                                                     6
                                                               Export   Import
                                                                                                                    4.9
                                                     5

                                                     4

                                                     3   2.4

                                                     2

                                                     1

                                                     0
                                                         2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

                     Turkey’s Foreign Trade in Insurance & Pension Services                        Turkey’s Foreign Trade in Financial Services
                                           ($ Billion)                                                              ($ Billion)

                3                                                                      3
                          Export   Import
                                                                              2.6                 Export   Import
            2,5                                                                       2,5                                                         2.3

                2                                                                      2
                    1.6
            1,5                                                                       1,5

                1                                                                      1    0.8

            0,5                                                                       0,5

                0                                                                      0
                    2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016                  2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

invest.gov.tr                                                                                                                                           Source: CBRT
B. Banking and Financial Intermediary

     i.     Banking
     ii.    Financial Leasing
     iii. Factoring
     iv. Financing
     v. Asset Management
     vi. Payment Institutions
     vii. Electronic Money Institutions

invest.gov.tr
Financial                                                    Payment           E-Money

                                                                                                                                                                                         Banking and Financial Intermediary
                                                                               Banking                   Factoring        Financing    Asset Man.
                                                                                          Leasing                                                       Inst.             Inst.

 The banking sector’s asset size grew to more than TL 2.7 trillion in 2016.

                                                                                                      Banking sector – comparison with Euro Area
                      Total Asset Size for the Banking Sector in Turkey
                                                                                                                        (2015)
                                                                               120%
     2500                                                                                                                                                                       296
                                                                                              Assets/GDP
                                                                                                                                         105

                                                                       2.731
     2000
                                                                               80%
                                                                                                                                               166
     1500                                                                                      Loans/GDP
                                                                                                                                  67
     1000                                                                      40%
                                                                                                                                               164               EA
       500                                                                                  Deposits/GDP
                                                                                                                                56                               Turkey
                407

         0                                                                     0%
                                                                                                Housing              38
                                                                                               Loans/GDP             6
                       Total Assets (TL Billion)   Total Assets/GDP (%, RHS)

 • After the crisis in 2001, the Turkish banking sector was restructured                                  Top 5 Turkish Banks by Asset Size 2016
   and became one of the strongests in Europe.                                                                          (TL Billion)
                                                                                              Ziraat Bank                                                             357

 • Turkey enjoys strong asset growth with a stunning CAGR 19%, with a                                İş Bank                                                   312
   remarkable increase in the total assets to GDP ratio from 63% in 2005
   to 105% in 2016. Despite that, Turkish banking sector is still                           Garanti Bank                                                   284
   unsaturated when compared with the Euro Area.
                                                                                                     Akbank                                           271

 • State-owned bank Ziraat is the leader in terms of total assets with TL                YapıKredi Bank                                              253
   357 billion, followed by İş Bank with TL 312 billion.
                                                                                                               0            100          200           300                400

                                                                                                                                                               Source: TBB, BRSA, Eurostat, ECB
                                                                                                                                                           •    Non-consolidated balance sheet
invest.gov.tr                                                                                                                                                     USD/TL as of 31.12.2016: 3.52
Financial                                               Payment          E-Money

                                                                                                                                                                                           Banking and Financial Intermediary
                                                                                 Banking                       Factoring       Financing   Asset Man.
                                                                                                  Leasing                                                  Inst.            Inst.

 The total asset size of participation banks was more than TL 132 billion as of end 2016…

                       Asset Growth of Participation Banks                                                        Lending Growth of Participation Banks
      140                                                                4,9%   5%         100                                                                                      6%
      120                                                                                                                                                               4,8%
                                                                                4%                                                                                                  5%
                                                                                           80      4,2%

                                                                          133
      100                                                                                                                                                                  84
                                                                                3%                                                                                                  4%
        80                                                                                 60
                                                                                2%                                                                                                  3%
        60      2,4%
                                                                                           40
                                                                                1%                                                                                                  2%
        40
                                                                                           20
        20      10                                                              0%                                                                                                  1%
                                                                                                    6

         0                                                                      -1%         0                                                                                       0%

                         Participation Bank Asset Size (TL Billion)
                                                                                                    Total Loans (TL Billion)         Participation Banks' Loan/Total Loan (RHS)
                         Participation Banks' Asset/Total Assets (RHS)

   • Islamic banking operations in Turkey started in mid 1980’s under the name of «Special Finance Houses». In 2005, these institutions were
     renamed as «Participation Banks» and allowed to conduct banking activities in compliance with Islamic principles. Today there are five
     participation banks operating in Turkey.

   • The total asset size of participation banks was more than TL 132 billion by the end of 2016, growing at an impressive CAGR of 27% since
     2005. The share of participation banks in banking sector assets increased from 2.4 % in 2005 to 4.9% in 2016.

                                                                                                                                                                                   Source: TKBB
invest.gov.tr                                                                                                                                                      USD/TL as of 31.12.2016: 3.52
Financial                                        Payment   E-Money

                                                                                                                                                                      Banking and Financial Intermediary
                                                                                  Banking                Factoring   Financing   Asset Man.
                                                                                              Leasing                                           Inst.     Inst.

 Through the years, Turkish banking sector has attracted many foreign investors..

                           Distribution of Banking Assets by Ownership                           • As of end 2016, 34% of the banking assets were owned by
                                                                                                   public banks, 37% by private banks, 29% by foreign banks.
          100%                                   4%

                                                                         29%                     • The share of foreign banks in total assets increased from
           80%
                                                                                                   just 4% in 2004 to 29% in 2016 while the share of state
                                     58%                                                           owned bank decreased to 34% from 38%.
           60%
                                                                         37%
                                                                                                 • As of June 2017, there are 52 banks in Turkey. There are a
           40%                                                                                     total of 34 savings banks, 13 development and investment
                                                                                                   banks and 5 participation banks.
           20%                       38%                                 34%
                                                                                                 • 5 of the deposit banks are state owned banks, namely,
            0%                                                                                     Ziraat Bankası, Halk Bankası, Vakıflar Bankası, Adabank and
                                    2004                                2016                       Birleşik Fon Bankası.
                   State          Private Turkish Shareholders        Foreign Shareholders
                                                                                                 • Additionally, there are 4 state owned development and
                                        Type of Banks, June 2017
                                                                                                   investment banks: İlbank, Takasbank (Istanbul Settlement
                                                                                                   and Custody Bank Inc.), Türk Eximbank and Development
                                                                                                   Bank of Turkey.
                              Participation
                                                 5

                Development
                     &
                                        13
                                                     52
                 Investment
                                                                 34
                                                                      Deposit

invest.gov.tr                                                                                                                                                 Source: BRSA
Financial                                                   Payment          E-Money

                                                                                                                                                                                    Banking and Financial Intermediary
                                                                             Banking                      Factoring    Financing   Asset Man.
                                                                                        Leasing                                                      Inst.            Inst.

 While Turkish banking sector has been growing at full speed, it has also diversified its funding
 sources..

                           Banking Sector Growth (TL Billion)                                                    Liabilities of Turkish Banks
                                                                     2.731
                                                                                                   6%
                                                                                                                             10%

                                                                                                   15%
                                                                                                                             11%                Other Liabilities
                                                                                                   0%
                                                                                                   6%                         4%
                Loans
                                                                                                                              6%                Shareholder's Equity
                Deposits                                                                           11%
                                                  1.734
                Assets                                                                                                       15%
                                                                                                                                                Securities Issued
                                                           1.453

                                                                                                                                                Money Market

                                                                                                   62%                                          Banks
                                                                                                                             53%

                                                                                                                                                Deposits
                                  306
                           191
                     99

                           2004                           Dec-2016                                 2004                   Dec-2016

                                                                                                                                                                             Source: BRSA
                                                                                                                                                             USD/TL as of 31.12.2016: 3.52
invest.gov.tr
Financial                                                             Payment           E-Money

                                                                                                                                                                                        Banking and Financial Intermediary
                                                                   Banking                     Factoring        Financing        Asset Man.
                                                                               Leasing                                                                Inst.             Inst.

 Loans have performed double-digit growth rates over the past decade..

                                                                                                                                                                                              Banking and Financial Intermediary
            Development of Non-Cash and Cash Loans (TL Billion)                                                 Total SME Loans

                2.000                                                          400
                                                                               350
                1.600                                                          300
                                                                                                                            CAGR
                                          CAGR                                 250                                          22%
                1.200                     22%
                                                                               200
                                                                               150
                 800
                                                                               100
                                                                                 50
                 400
                                                                                  0

                   0

                                                                                                Total Loans Extended to Medium Size Enterprises
                                                                                                Total Loans Extended to Micro Enterprises
                             Cash Loans   Non-cash Loans                                        Total Loans Extended to Small Enterprises

         • Cash and non-cash loans increased at a rate of CAGR 22% from 2006 to 2016. Non-cash loans surpassed TL 550 billion as of end
           2016, while cash loans were more than TL 1,700 billion.
         • SMEs are the backbone of the Turkish economy. Turkish banks started funding SMEs at an increased rate from 2006. Total SME loan
           amounts increased at a CAGR of 22% during this period with more than TL 420 billion in 2016.

                                                                                   Source: BRSA, Note: SME is defined by BRSA as an entity that employs less than 250 workers and has USD
                                                                                                                                      40 million or less total net sales or balance sheet size
invest.gov.tr                                                                                                                                                 USD/TL as of 31.12.2016: 3.52
Financial                                               Payment      E-Money

                                                                                                                                                                           Banking and Financial Intermediary
                                                                         Banking                    Factoring    Financing      Asset Man.
                                                                                      Leasing                                                  Inst.        Inst.

 New products offered by banks increased the amount of consumer loans...

                                                Consumer Loan Breakdown by Type of Loan (TL Billion)

                          400
                                        Vehicle Loans
                          350
                                        Credit Card Risk

                          300           Consumer & other Loans

                          250           Mortgage Loans
                                                                         CAGR
                          200                                            22%

                          150

                          100

                           50

                            0
                                 2005    2006     2007     2008   2009     2010    2011      2012      2013     2014         2015    2016

         • Total consumer loans increased substantially with a CAGR of 23% from 2005 to 2016 exceeding TL 418 billion.
         • The increase in different loan product categories offered by banks supported the increase in consumer loans. Within this scope, the
           introduction of mortgage loans, which constitute more than 39% of total consumer loans, reached to more than TL 160 billion with a
           CAGR of 26% from 2005 to 2016.

                                                                                                                                                                   Source: BRSA
                                                                                                                                                   USD/TL as of 31.12.2016: 3.52
invest.gov.tr
Financial                                                               Payment           E-Money

                                                                                                                                                                                         Banking and Financial Intermediary
                                                                        Banking                    Factoring    Financing             Asset Man.
                                                                                   Leasing                                                                  Inst.             Inst.

 Banks’ improved risk management keeps the NPL ratio around 3%, well-positioned vis-à-vis peer
 economies..

                       Non-Performing Loans (NPL) Ratio                                                         NPL (%), 2016
    6%          6,0%

                                     5,3%                                                                 0       2               4            6             8             10

                                                                                              Romania                                                               10,0
    4%                                                                                          Russia                                                           9,4
                                                                                                  India                                                          9,2
                                                                                               Hungary                                              7,4
                                                                 3,2%                    Czech Rep.                               4,8
    2%
                                                                                                Poland                      4,0
                                                                                                 Brazil                    3,8
                                                                                                Turkey                3,2
    0%                                                                                  South Africa                 2,9
                                                                                              Indonesia              2,9
                                                                                                Mexico         2,2

         • Turkish banks have been barely affected by the global economic crisis of 2009, and were able to maintain low levels of NPL ratios.
           The NPL ratio of Turkish banks was 3.2% as of end 2016. The main reason for this level was the comprehensive risk management
           framework applied by the banks.

                                                                                                                                                                              Source: BRSA, IMF
                                                                                                                                                   NPL Ratio: Non-Performing Loans/Total Loans
invest.gov.tr
Financial                                                       Payment         E-Money

                                                                                                                                                                                                   Banking and Financial Intermediary
                                                                                  Banking                           Factoring         Financing     Asset Man.
                                                                                                   Leasing                                                          Inst.           Inst.

 The solid capital structure of Turkish banks allowed the sector to enjoy high profits…

                                                                                              Fees, Commissions and Banking Services Income/Total Income
                        Banking Sector Profit ( TL Billion)
                                                                                                                     (Percentage)
                                                                                            16%
  190

                                                                          195
  170                                                                                       14%

                                                                                                                                                                  15%
                                                                                                                                                    14%
  150

                                                                                                                                                                        14%
                                                                                                                                              14%

                                                                                                                                                            13%
  130

                                                                                                                                      13%
  110                                                                                       12%

                                                                                                                                                                                        12%
                                                                                                    12%
   90

                                                                            103

                                                                                                                                12%
                                                                                                              12%

                                                                                                                     12%
   70
        85

                                                                                            10%

                                                                                                                                                                                 10%
   50                                                                             38
   30           20
          44

   10                                                                                       8%
  -10        -6,7
  -30                                                                        -23
          2009       2010    2011       2012   2013    2014        2015     2016            6%

        Interest Income                         Interest Expense
                                                                                            4%
        Non-Interest Income (Expense)           Net Profit (RHS)
                                                                                                  2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

  • The strong growth in the Turkish banking sector was also reflected in its profits exceeding TL 38 billion in 2016.

  • The total interest income, which includes interest received from loans given, interest received from required reserves, interest received
    from other banks and interest received from money market transactions increased over TL 195 billion.

  • The banking sector not only benefits from increased income from interest but also from fees collected from other banking activities. The
    share from fees, commissions and banking services is around 12%

                                                                                                                                                                                            Source: BRSA
                                                                                                                                                                            USD/TL as of 31.12.2016: 3.52
invest.gov.tr
Financial                                                       Payment          E-Money

                                                                                                                                                                                 Banking and Financial Intermediary
                                                                    Banking                      Factoring          Financing    Asset Man.
                                                                                Leasing                                                          Inst.            Inst.

 The sector grew as a result of its strong asset quality and was able to maintain high profits…

                         ROA Country Comparison, 2016                                            ROE Country Comparison, 2016

                Turkey                                  2,0%                          Turkey                                                        17,5%

            Czech Rep                            1,4%                             Czech Rep                                                        17,4%

                Poland                  0,8%                                           Poland                                   9,0%

                  USA            0,4%                                                      UK                          5,6%

                   UK            0,4%                                                      USA                 3,2%

                Russia        0,2%                                                     Russia                1,8%

 • The Turkish banking sector’s return on asset (ROA) ratio was stronger than that of banks in major financial centers as well as Eastern
   European countries. In 2016, ROA was 2.0% in Turkey.

 • Moreover, return on equity was, again, well above that of the USA and Europe with 17.5% in 2016.

                                                                                                                                              Source: IMF Financial Soundness Indicators
invest.gov.tr
Financial                                        Payment   E-Money

                                                                                                                                                                                               Banking and Financial Intermediary
                                                                                                           Banking               Factoring   Financing   Asset Man.
                                                                                                                      Leasing                                           Inst.     Inst.

 Turkey’s growing banking sector also resulted in the increase in the number of bank branches.

         Total Number of Bank Branches in Turkey Including Foreign Branches
                                   (2006-2016)
         13.000                                                                                            21            • The total number of branches increased at a CAGR of 5%
                                                                                          11.747
                                                                                                           21              between 2006 and 2016.
         12.000     20,9
                                                                                                           20            • The highest number of branches belongs to commercial
         11.000
                                                                                                           20              banks, followed by participation banks and development
         10.000                                                                                            19              banks.
                                                                                                 18,0      19            • The per branch employee number decreased as a result
          9.000
                                                                                                           18              of the increasing trend towards centralization of branch
          8.000     7.204
                                                                                                           18              operations as well as the increase in automated
          7.000                                                                                            17              functions, mobile and internet banking.

                                                                                          2015
                     2006

                              2007

                                     2008

                                              2009

                                                     2010

                                                            2011

                                                                    2012

                                                                           2013

                                                                                   2014

                                                                                                   2016
                               # of Branch                  Employee per Branch (RHS)

                            Development of Cashpoints (ATMs) in Turkey
                                           (2008-2016)
                                                                                                                         • The development of the banking sector over recent
         60.000                                                                                                            years has affected the usage of cashpoints. As of end
                                                                                                    48.421
         50.000                                                                                                            2016, there were a total of 48,421 ATM cashpoints in
                                                                                                                           Turkey.
         40.000
                                                                                                                         • Between 2008 and 2016, the number of ATMs grew at a
         30.000
                    21.970                                                                                                 CAGR of 11%.
         20.000

         10.000

                0
                    2008        2009        2010     2011    2012      2013       2014    2015          2016

                                                                                                                                                                                   Source: BRSA, BKM
invest.gov.tr
Financial                                                  Payment        E-Money

                                                                                                                                                                          Banking and Financial Intermediary
                                                                    Banking                  Factoring          Financing    Asset Man.
                                                                                Leasing                                                     Inst.          Inst.

 Banks also started focusing on alternative technologies that provide low cost and faster
 transaction services.

                         Internet Banking Transaction Volumes                                 Mobile Banking Transaction Volumes
                                      ( TL Billion)                                                       ( TL Million)
                4.000       Cash Transfers                                     1.200
                                                                                                  Cash Transfers
                3.500       Investments
                            Payments                                           1.000              Investments
                3.000                                                                             Credit Cards
                            Credit Cards
                                                                                800               Payments
                2.500       Other
                                                                                                  Other
                2.000                                                           600

                1.500
                                                                                400
                1.000
                                                                                200
                 500

                   0                                                               0
                        2008 2009 2010 2011 2012 2013 2014 2015 2016                       2011          2012         2013       2014     2015         2016

         • The internet banking transaction value increased CAGR 22% between 2008 and 2016. Cash transfers had the lions’ share in total
           internet banking transactions with 72% and increased impressively by a CAGR of 24% from 2008 to 2016. Notwithstanding the large
           share from cash transfers, the fastest growth was observed in payments with a staggering growth performance of 32% CAGR.

         • The mobile banking transaction values rose hundredfold since 2011 with CAGR of 145% and exceeded TL 1 trillion in 2016. It is
           noteworthy to mention the development of mobile phone users and the number of 3G/4G LTE phone subscribers. In 2016, the
           number of mobile banking users increased by 58% exceeding 19 million. 4G LTE service was launched by all operators in April 2016.

                                                                                                                                                                  Source: TBB
                                                                                                                                                 USD/TL average for 2016: 3.02
invest.gov.tr
Financial                                                      Payment      E-Money

                                                                                                                                                                            Banking and Financial Intermediary
                                                                     Banking                   Factoring        Financing     Asset Man.
                                                                                Leasing                                                         Inst.        Inst.

 Transactions for both credit and debit cards have increased significantly…

         • Turkey’s vibrant and growing economy had a positive impact                      Development of Credit Cards and Transaction Volume
                                                                                                             (2008-2016)
           on the development of credit and debit cards, providing
           significant potential for banks.                                       700                                                                            70
                                                                                  600                                                                            60
                                                                                  500                                                                            50
                                                                                  400                                                                            40
         • The number of credit cards in Turkey increased at a CAGR of
                                                                                  300                                                                            30
           4% between 2008 and 2016. And, a staggering CAGR of 16%
           was realized during this time in transaction volume reaching           200                                                                            20
           TL 601 billion in 2016.                                                100                                                                            10
                                                                                     0                                                                           0
                                                                                            2009    2010      2011     2012    2013    2014    2015     2016

                                                                                                           Transaction Volume (TL Billion)
         • The rapid development was also observed for debit cards. In                                     Total Number of Credit Cards (Million, RHS)
           2016, transaction volume reached TL 580 billion and the
           CAGR since 2008 was 18%.
                                                                                           Development of Debit Cards and Transaction Volume
                                                                                                             (2008-2016)
                                                                                 700                                                                            140
                                                                                 600                                                                            120
                                                                                 500                                                                            100
                                                                                 400                                                                            80
                                                                                 300                                                                            60
                                                                                 200                                                                            40
                                                                                 100                                                                            20
                                                                                     0                                                                          0
                                                                                           2008 2009 2010 2011 2012 2013 2014 2015 2016

                                                                                                       Transaction Volume ( TL Billion)
                                                                                                       Total Number of Debit Cards (Million, RHS)

                                                                                                                                                                    Source: BKM
invest.gov.tr                                                                                                                                       USD/TL average for 2016: 3.02
Financial                                        Payment   E-Money

                                                                                                                                                             Banking and Financial Intermediary
                                                                      Banking                Factoring   Financing   Asset Man.
                                                                                  Leasing                                           Inst.     Inst.

         A Success Story: ICBC

                                                                                                                                                                   Banking and Financial Intermediary
                                                                                • ICBC Turkey Bank A.Ş. (formerly known as Tekstil Bankası
                                                                                  A.Ş.) was incorporated as a privately owned bank in 1986 and
           "ICBC’s decision to enter the Turkish market in 2015 was aiming        shares of the Bank have started publicly trading in the Borsa
             to develop financial service network between China and               Istanbul (BIST) as of 1990.
             Turkey in order to tie economic relations between the              • GSD Holding A.Ş. acquired 75.5% of the Tekstil Bankası
             countries due to its globalization strategy. Turkey, being the       A.Ş.’s shares and became the majority shareholder in 2007;
             financial center between the West and East, offering                 and the remaining shares at 24.5% continued to publicly
             advantages of growing economy and geographical location,             trade in the BIST.
             enabled ICBC’s institutions to boom project-oriented financial
             services and strengthen the synergy between its already            • Industrial Commercial Bank of China Limited (ICBC) and GSD
             established commercial and financial partners.."                     holding came to an agreement in 2014 for the sale of 75.5%
                                                                                  of the shares of the Bank.
          XU KEEN, Chairman of the Board of Directors ICBC Turkey,
                                                                                • Shares were successfully transferred to ICBC on May 22nd,
                                                                                  2015.
                                                                                • The corporate name of the Bank has been changed from
                                                                                  “Tekstil Bankası A.Ş.” to “ICBC Turkey Bank A.Ş.”
                                                                                • In 2016, ICBC Turkey’s total assets increased by 23% and
                                                                                  reached to TL 8.2 billion. Similary, deposits and loans of the
                                                                                  Bank increased by 30% and 23% in the same year.

                                                                                                                                            Source: ICBC Turkey
invest.gov.tr
Financial                                          Payment         E-Money

                                                                                                                                                                     Banking and Financial Intermediary
                                                                       Banking                Factoring   Financing   Asset Man.
                                                                                   Leasing                                             Inst.           Inst.

         Financial Services Sector:

                                                                                                                                                                           Banking and Financial Intermediary
         Selected Players

                  Iş Bank                           Garanti Bank                              Akbank                               Ziraat Bank
     • Iş Bank was established in 1924     • Founded in 1946, Garanti is         • Established in 1948 in Adana       • Homeland Funds, the origin
       and is Turkey’s largest private       Turkey’s second largest               for cotton growers, Akbank           of Ziraat Bank, was founded
       bank.                                 private bank with total               is owned by Sabancı Holding          in 1863 to support farmers
                                             assets worth TL 284 billion           and other shareholders               and              agricultural
     • The bank’s shares are held by
                                             by the end of 2016.                                                        development.
       the Işbank Pension Fund, the                                              • Akbank provides consumer,
       Republican People’s Party and       • Garanti is controlled by the          commercial, SME, corporate         • The Republic of Turkey
       32% of the shares were open to        Spanish bank BBVA, with               and private banking services         Prime     Ministry   Under
       public.                               Doğuş Holding having the              as well as foreign exchange,         secretariat of the Treasury
                                             minority shares.                      foreign trade financing and          is the sole owner of Ziraat
     • Iş Bank’s total assets were TL
                                                                                   treasury transactions.               Bank.
       312 billion by the end of 2016.     • Garanti provides integrated
                                             financial services in every         • The bank’s total assets            • Ziraat Bank is the largest
     • Iş Bank’s products and services
                                             segment of banking and has            reached approximately TL             bank in Turkey and has the
       include     retail,     corporate
                                             subsidiaries for pension, life        271 billion by the end of            most extensive network.
       banking and capital market
                                             insurance,         factoring,         2016.
       operations and other financial                                                                                 • Ziraat Bank’s total assets
                                             leasing, brokerage and
       services such as private                                                                                         reached TL 357 billion by
                                             asset management on both
       pensions, insurance, asset                                                                                       the end of 2016.
                                             national and international
       management,         leasing   and
                                             levels.
       factoring.

                                                                                                                                               Source: Company websites
invest.gov.tr
Financial                                            Payment         E-Money

                                                                                                                                                                        Banking and Financial Intermediary
                                                                       Banking                  Factoring      Financing   Asset Man.
                                                                                    Leasing                                               Inst.           Inst.

         Participation Banks:

                                                                                                                                                                              Banking and Financial Intermediary
         Selected Players

                      Ziraat Katılım                                   Albaraka                                             Kuveyt Türk
        • Ziraat Katılım is Turkey’s first state-   • Established in 1984 by Albaraka Banking               • Kuveyt Türk started its activities in 1989.
          owned participation bank established        Group, Islamic Development Bank and
                                                                                                            • It is owned by Kuwait Finance House, the
          in 2015                                     other investors; it is a pioneer in
                                                                                                              Public Institution for Social Security of
                                                      participation banking in Turkey.
        • It operates in credit intermediation                                                                Kuwait, the Turkish Directorate General
          and related activities.                   • Albaraka had TL 32.8 billion of total assets            of Foundations and the Islamic
                                                      as of end 2016.                                         Development Bank.
        • Türkiye Finans had assets worth TL 7.9
          by the end of 2016.                       • Albaraka Türk offers its customers                    • Kuveyt Türk’s total assets were TL 48.4
                                                      participation accounts, personal and                    billion in 2016.
        • The bank has retail, commercial and
                                                      corporate finance, leasing and project-
          SME banking services for both national                                                            • The bank’s main products are current and
                                                      based profit and loss sharing services.
          and international customers.                                                                        participation accounts, investment and
                                                                                                              saving accounts and leasing.

                                                                                                                                                  Source: Company websites
invest.gov.tr
Financial                                        Payment   E-Money

                                                                                               Banking and Financial Intermediary
                Banking               Factoring   Financing   Asset Man.
                           Leasing                                           Inst.     Inst.

invest.gov.tr
Financial                                          Payment          E-Money

                                                                                                                                                                            Banking and Financial Intermediary
                                                                           Banking                Factoring   Financing   Asset Man.
                                                                                       Leasing                                             Inst.            Inst.

 Financial leasing assets grew at a CAGR of 14% between 2007 and 2016.

                                                                                                  Financial Leasing Transaction Volume
                      Financial Leasing Asset Size Growth in Turkey
                                                                                                                  (2016)
             48                                                                      100                                                                     40%
             44                                                        2,0%
                                                                                                     Transaction Volume
             40            Leasing Asset Size (TL Billion)                           80              Penetration (RHS)                                       30%
             36                                                        1,6%
                           Leasing Volume/GDP (RHS)
             32                                                                      60
             28                                                                                                                                              20%
                                                                       1,2%
             24                                                                      40
             20
                                                                       0,8%                                                                                  10%
             16                                                                      20
             12
                8                                                      0,4%           0                                                                      0%
                4
                0                                                      0,0%

         •          Turkey’s leasing transaction volume reached USD 7.7 billion in 2015, which means approximately 10% CAGR since 2011.
                    Despite the huge growth in Turkey’s leasing sector, it is still underpenetrated but significant upside potential as leasing asset
                    size grows.
         •          The total asset size grew at an impressive CAGR of 14% from 2007 to 2016 to more than TL 44 billion.
         •          Furthermore, participation banks in Turkey can also conduct financial leasing operations on tangible items.

                                                                                                                                   Source: FKB, White Clarke Global Leasing Report
                                                                                                                                                    USD/TL as of 31.12.2016: 3.52
invest.gov.tr
Financial                                                     Payment         E-Money

                                                                                                                                                                                         Banking and Financial Intermediary
                                                                                Banking                  Factoring   Financing         Asset Man.
                                                                                           Leasing                                                        Inst.           Inst.

 Real estate had the highest share in financial leasing with 28% in 2015.

                                                                                                      Financial Leasing Investment by Product Type
                          Financial Leasing Receivables in Turkey
                                                                                                                          (2015)

              60                                                          14%                                                                       Real Estate
                                                                          12%                            16%                                        Construction Equipment
              50
                                                                    51                      4%                                   24%
                                                                          10%                                                                       Machinery and Equipment
              40
                                                                          8%                                                                        Metal Processing
              30                                                                               7%
                                                                          6%                                                                        Textile Equipment
              20                                                                                                                                    Medical Equipment
                                                                          4%                     7%

              10                                                                                                                                    Other
                                                                          2%                                                     25%

              0                                                           0%                             17%
                   2008 2009 2010 2011 2012 2013 2014 2015 2016
                         Leasing Receivables ( TL Billion)    NPL (RHS)

          •         The Turkish government promotes financial leasing operations. As of December 2011, it reduced the VAT applied for leasing
                    operations to 1% for leasers that have investment incentive documents. The items that can be leased include steam boilers,
                    steam turbines, concrete pumps and centrifuges among other items. In light of this support, financial leasing receivables
                    steadily increased.
          •         Financial leasing receivables increased at CAGR of 17.6% between 2008 and 2016 exceeding TL 51 billion in 2016.
          •         Leasing of construction equipment had the highest share in terms of investment amount with 25%, followed by real estate
                    with 24%.

                                                                                                                                                                            Source: BRSA, FKB
invest.gov.tr                                                                                                                                                     USD/TL as of 31.12.2016: 3.52
Financial                                                           Payment   E-Money

                                                                                                                                                                                    Banking and Financial Intermediary
                                                                       Banking                       Factoring         Financing      Asset Man.
                                                                                      Leasing                                                              Inst.     Inst.

 Leasing Sector Operational Figures

                                                                                                                                                                                          Banking and Financial Intermediary
                                                               Leasing Sector Operational Figures

                                                        2010        2011         2012            2013            2014              2015        2016

                             Number of Companies          16          17          18              32              29                28              26

                             Number of Branches           69          72          75              117             138               143            141

                             Number of Personnel        1,286       1,217        1,258           1,361           1,458             1,504           1,519

                             Number of Clients          50,428     43,294        45,089          46,752          52,041            56,396      58,373

                             Number of Contracts        10,186     14,648        17,787          19,790          20,302            23,124      23,751

         • The leasing sector in Turkey makes up a significant part of the non-banking sector with 23,751 contracts in 2016.
         • In 2016, the number of skilled personnel in the leasing sector was 1,519 and the total number of clients was 58,373.
         • With 26 institutions all across Turkey, leasing companies provide necessary services to their clients.

                                                                                                                                                                             Source: FKB
invest.gov.tr
Financial                                        Payment       E-Money

                                                                                                                                                                       Banking and Financial Intermediary
                                                                          Banking                   Factoring   Financing   Asset Man.
                                                                                         Leasing                                           Inst.         Inst.

 The leasing sector is a promising one with 14% growth in revenues in 2016 compared to 2015.

                                                                                                                                                                             Banking and Financial Intermediary
                         Leasing Revenues and Net Profits/Loss
                                      (TL Million)
  3.500
                                                                         3.127
                               Leasing Revenues
  3.000
                               Net Profit/Loss
                                                                                       • Revenues in the leasing sector in Turkey have been
  2.500                                                                                  increasing since 2009.

  2.000
          1.538                                                                        • As of 2016, leasing revenues were TL 3,127 million, which
  1.500                                                                                  corresponds to a 14% increase compared to the previous
                                                                                         year and 9% CAGR since 2008.
                                                                                 922
  1.000
                                                                                       • Net profit increased from TL 809 million to TL 922 million in
                590                                                                      2016.
    500

      0
           2008       2009   2010   2011     2012   2013   2014   2015     2016

                                                                                                                                                              Source: BRSA
                                                                                                                                               USD/TL average for 2016: 3.02
invest.gov.tr
Financial                                          Payment     E-Money

                                                                                                                                                                 Banking and Financial Intermediary
                                                                     Banking                    Factoring   Financing   Asset Man.
                                                                                   Leasing                                             Inst.       Inst.

         Leasing Sector:
         Selected Players

                BNP PARIBAS                         SIEMENS AG                                GARANTI                                YATIRIM
                Leasing Solutions                   Leasing                                   Leasing                                Leasing
        • BNP       Paribas     Leasing     • Siemens Finansal Kiralama        • Garanti Leasing was founded            • Yatırım      Leasing       was
          Solutions, a global leader in       A.Ş. was established in 1997       in 1990.                                 founded in 1993. It joined
          financial services, signed a        by Siemens AG Leasing,                                                      TETAŞ Group in 2004. The
                                                                               • It uses Garanti Bank branches
          cooperation agreement with          which has offices in more                                                   company offers its clients
                                                                                 as a distribution channel. In
          TEB Leasing in 2005.                than 20 countries.                                                          investment services in
                                                                                 2007,     Garanti      Leasing
                                                                                                                          different sizes and terms
        • In 2009, BNP acquired Fortis      • Siemens leases printing            founded Garanti Fleet.
                                                                                                                          and consultancy to promote
          Leasing.                            machines, textile, tourism
                                                                               • Garanti Leasing aims to                  leasing activities in Turkey.
                                              and    office   equipment,
        • TEB Leasing and Fortis                                                 become the first Turkish
                                              transport          vehicles,                                              • Yatırım Leasing provides
          Leasing then merged under                                              leasing company to open
                                              computers and software,                                                     financing for capital such as
          the umbrella of BNP Paribas                                            offices overseas.
                                              cranes and construction                                                     medical and construction
          Finansal Kiralama A.Ş. in 2011.
                                              machinery, power stations        • Business    premises,     real           equipment,      press    and
        • BNP leases medical and data         and communication and              estate, medical and office               packaging, appliances for
          processing        equipment,        security systems.                  equipment,       construction,           metals and textile sectors.
          energy facilities, transport                                           textile and manufacturing
                                                                                                                        • The company’s total assets
          vehicles,        construction                                          machinery can be leased from
                                                                                                                          were TL 96.4 million in 2016.
          machinery and real estate. Its                                         Garanti Leasing.
          total assets in 2016 was TL
                                                                               • Garanti Leasing’s total assets
          3.1 million.
                                                                                 in 2016 amounted to TL 5.5
                                                                                 million.

                                                                                                                                               Source: Company Websites
invest.gov.tr
Financial                                                        Payment        E-Money

                                                                                                                                                                                            Banking and Financial Intermediary
                                                                            Banking                          Factoring          Financing     Asset Man.
                                                                                           Leasing                                                           Inst.          Inst.

 The assets in the factoring sector in Turkey have been increasing significantly, reaching TL 33.1

                                                                                                                                                                                                  Banking and Financial Intermediary
 billion in 2016.

                Total Assets of the Factoring Sector (TL Billion)                                     Factoring Sector Selected Financial Indicators

  35                                                                 33,1      TL Billion              2011              2012          2013        2014      2015           2016
  30
                                                                               Receivables             14.2              16.3          20.1        24.7      24.9           31.1
  25                                      CAGR
                                          20%
                                                                               NPLs (%)                4%                5%            4.9%        4.5%      5.5%           4.8%
  20

  15                                                                           Reserves                0.4               0.7           0.8         0.9       1.2            1.3

  10    7,8                                                                    Banks                   0.5               0.7           0.6         0.4       0.3            0.5
   5
                                                                               Credit                  11.5              12.8          15.5        18.4      18.0           23.5
   0
       2008     2009    2010    2011   2012    2013    2014   2015   2016      SE Equity               3.4               3.9           4.0         4.4       4.6            5.1

   •          In Turkey, factoring was introduced in 1988 to support manufacturers’ export activities. One of the major advantages of factoring is its
              ability to provide companies with immediate cash flow for their accounts receivable.
   •          Turkish factoring sector has been growing with a CAGR of 20% betwwen 2008 and 2016, reaching TL 33.1 billion by the end of 2016.
   •          Receivables in the sector grow with a CAGR of 17% since 2011.

                                                                                                                                                                             Source: BRSA, FKB
                                                                                                                                                                   USD/TL as of 31.12.2016: 3.52
invest.gov.tr
Financial                                        Payment       E-Money

                                                                                                                                                                         Banking and Financial Intermediary
                                                                              Banking                Factoring   Financing   Asset Man.
                                                                                          Leasing                                           Inst.         Inst.

 Factoring revenues increased by 17% in 2016 demonstrating a vast potential in the sector.

                            Factoring Revenues and Net Profit                           • The revenue and net profit of the factoring sector have
                                       (TL Billion)                                       been increasing since 2009.
                 5                                               4,3    0,7             • Compared to 2009, factoring revenues increased 220%
                4,5                                                                       reaching TL 4.3 billion in 2016.
                                                                        0,6
                 4                                                                      • The net profits in factoring reached TL 665 million in 2016.
                3,5                                                     0,5
                 3                                                      0,4
                2,5
                 2                                                      0,3
                      1,8
                1,5                                                     0,2
                 1
                                                                        0,1
                0,5
                 0                                                      0,0

                            Factoring Revenues       Net Profit (RHS)

                                                                                                                                                               Source: BRSA
invest.gov.tr                                                                                                                                   USD/TL average for 2016: 3.02
Financial                                           Payment   E-Money

                                                                                                                                                                       Banking and Financial Intermediary
                                                                         Banking                          Factoring   Financing   Asset Man.
                                                                                            Leasing                                              Inst.     Inst.

 The total numbers of clients and contracts have been increasing in the factoring sector

                                                                                                                                                                             Banking and Financial Intermediary
 demonstrating its high service potential.

                                            Factoring Sector Operational Figures

                                    2011            2012         2013              2014                2015           2016

        Number of
                                      75             78            76               76                  66             62
        Companies
        Number of Agencies &
                                     243            247           319              366                  379            360
        Branches

        Number of Personnel         3,819          4,186         4,650             4,980               4,804          4.716

        Number of Clients          91,029          84,769       87,624         93,327                  95,416         98,908

         • The table above provides some of the most crucial operational figures of the factoring sector. The sector continued its growth
           between 2011 and 2016 in almost every operational activity.
         • For example, the number of branches and agencies in the factoring sector increased from 243 in 2011 to 360 in 2016. This also
           resulted in the increase of highly skilled personnel in this field reaching a total of 4,716, which is a 23% increase compared to 2011.

                                                                                                                                                               Source: BRSA
invest.gov.tr
Financial                                          Payment      E-Money

                                                                                                                                                            Banking and Financial Intermediary
                                                                  Banking                Factoring     Financing   Asset Man.
                                                                              Leasing                                             Inst.        Inst.

 Factoring Sector:
 Selected Players

                  Garanti Factoring                          YapıKredi Factoring                                    TEB Factoring
        • Garanti Factoring was established in     • YapıKredi Factoring was established in          • TEB Factoring was established in Turkey
          1990 in order to provide factoring         1999.                                             in 1997.
          services to industrial and commercial
                                                   • The company provides services to                • The company provides factoring services
          companies.
                                                     commercial companies and more than                domestically and internationally.
        • Garanti Factoring open edits shares        90% of its customer base is small and
                                                                                                     • Since 1998, TEB Factoring is a member of
          to the public in 1993 and is traded on     medium size enterprises.
                                                                                                       the Factors Chain International.
          Borsa Istanbul.
                                                   • YapıKredi Factoring is an active member
                                                                                                     • The total assets of TEB Factoring in 2016
        • The company currently has          20      of both the Factoring Association and
                                                                                                       amounted to TL 1.7 billion.
          branches in 14 cities of Turkey.           Factors Chain International (FCI).
        • The total assets of the company were     • In 2016, the total assets of YapıKredi
          TL 2.9 billion in 2016.                    Factoring were TL 3.1 billion.

                                                                                                                                          Source: Company Websites
invest.gov.tr
Financial                                        Payment      E-Money

                                                                                                                                                                                     Banking and Financial Intermediary
                                                                                           Banking                Factoring   Financing   Asset Man.
                                                                                                       Leasing                                           Inst.        Inst.

 Turkish consumer financing sector has been constantly growing since 2009.

                            Consumer Financing Sector Assets
                                     (2009-2016)                                                     • One of the main advantages of consumer financing
        35                                                                    32,8    50%              companies is their ability to provide fast and efficient loans
                                                                                                       for their customers. Most consumer financing companies in
        30                                                                            40%              Turkey are focused on specific financing fields such as car
        25
                                                                                      30%              loans or mortgages, which allow them to serve their
        20                                                                                             customers faster and with a variety of choices targeted to
                                                                                      20%
        15                                                                                             them.
                                                                                      10%
        10
                                                                                                     • Also, it is important to note that with the amendment of Law
         5                                                                            0%
                                                                                                       No. 6361 regarding "Leasing, Factoring and Financing
         0                                                                            -10%             Company Law," new benefits were introduced in the
                2009    2010     2011    2012   2013    2014     2015     2016                         consumer financing sector in 2012.
                          Total Assets (TL Billion)       % Growth (RHS)                             • According to the law, financing companies now have the title
                                                                                                       of credit institutions and are now allowed to provide cash
                                                                                                       loan up to 5% of their total assets.
                  Consumer Financing Sector Selected Financial Indicators
                                 2011-2016 (TL Billion)                                              • As of 2016, total assets for the consumer financing sector
                                                                                                       was TL 32.8 billion increasing by 21% compared to the
                           2011         2012     2013     2014          2015         2016              previous year.
         Receivables       8.4          10.7     14.5     18.1          23.8         27.8            • Non-performing loans (NPLs) ratio in the sector has been
                                                                                                       relatively low, revolving around 3%.
         NPLs (%)          2.9%         2.8%     2.7%     2.7%          3.0%         3.3%
         Reserves          0.1          0.1      0.2      0.2           0.3          0.4

         Banks             0.2          0.5      0.9      0.7           0.8          1.6
         Credit            7.1          9.0      12.6     16.4          22.0         27.9
         SE Equity         0.6          0.9      1.2      1.4           1.7          2.7

                                                                                                                                                                     Source: BRSA, CBRT
                                                                                                                                                             USD/TL as of 31.12.2016: 3.52
invest.gov.tr
Financial                                                Payment        E-Money

                                                                                                                                                                          Banking and Financial Intermediary
 Major Players
                                                                    Banking                      Factoring     Financing    Asset Man.
                                                                                    Leasing                                                   Inst.          Inst.

            Name                     Web Page                                                            What They Do

                                                        ALJ Finance was founded in 2011 by Saudi Arabian ALJ car distributors. The company’s total assets
                      https://www.aljfinans.com.tr/
                                                        reached TL 1 billion in 2016.
           DD                                           Founded in 2006 by Doğan Holding and Deutsche Bank as the first mortgage company of Turkey.
                      http://www.ddm.com.tr
           Mortgage

                                                        Established in 1999 by Volkswagen and Doğuş Finans, VDF offers 5 types of credit covering 7 brands for its
                      http://www.vdf.com.tr/            customers across Turkey.

                                                        Şeker Finans started its operations in 2008 under the name Istanbul Finans and then merged with
                      https://sekerfinans.com.tr/
                                                        Şekerbank in 2010. It offers mortgage and renovation work loans.

                                                        In 2015, it provided USD 21.7 billion loans, USD 13.7 billion insurance. Its total financial support accounted
                      http://www.eximbank.gov.tr        for 20.4% of Turkey’s exports. As of 2015, it has total assets worth of TL 44.4 billion.

                                                        Koçfinans offers its customers car, mortgage and education loans. Since its founding in 1995, the company
                      http://www.kocfinans.com.tr/      has provided credit for more than 3.8 million customers, approximately USD 11 billion worth of loans.

                                                        Koç Fiat Kredi was founded in 2000 by Koç Holding and Fiat and was later bought by Tofaş Türk Otomobil
                      https://www.kocfiatkredi.com.tr   Fabrikaları A.Ş. It is a captive finance company serving 4 brands. In 2016, the company made loans worth of
                                                        TL 2.3 billion.
                      http://www.man-financial-         Since it started its operations in 2005, MAN offers consumer credits for MAN vehicles and trucks.
                      services.com.tr/
                                                        Orfin has been operating since 2011 and has a financial portfolio of products worth EUR 22.5 billion
                      http://www.orfin.com.tr/          worldwide. In Turkey, the company has TL 192 million shareholders equity and offers its services for the
                                                        sales of the Renault and Dacia brands.
                                                        TEB Cetelem was the product of the partnership between TEB Financial Investments A.Ş and BNP Paribas
                      http://www.tebcetelem.com.tr/     Personal Finance, which has been active in Turkey since 1995.

                                                        Since 1863 the cooperative has given general purpose loans for agricultural producers including loans for
                      http://tarimkredi.org.tr/         pesticides, fertilizers, animal husbandry, oil, and irrigation up to TL 50,000, which is to be repaid in 1 - 4
                                                        years with interest rates varying between 8 or 10%.

                                                                                                                                                      Source: Company Websites
invest.gov.tr
Financial                                         Payment   E-Money

                                                                                                                                                       Banking and Financial Intermediary
 NPL management to create value
                                                                     Banking                  Factoring   Financing   Asset Man.
                                                                                  Leasing                                            Inst.     Inst.

 for the financial system
   • Asset Management Companies are licensed and regulated by the BRSA
          ➢ to collect NPL portfolios with different loan types and security structures
                  ➢ loans
                  ➢ credit card receivables
                  ➢ and other assets of
          ➢ different financial institutions including banks, leasing companies and others.
          ➢ by using their own capital or issuing bonds
          ➢ to liquidate or resell by restructuring
   Functions of Asset Management Companies
    clean-up of banks’ balance sheets
    provide liquidity to financial system
    Restore financial customers to good financial health

   • There are 12 Asset Management companies in Turkey

invest.gov.tr
Financial                                         Payment   E-Money

                                                                                                                                                            Banking and Financial Intermediary
 Alternative payment systems
                                                                      Banking                    Factoring   Financing   Asset Man.
                                                                                     Leasing                                            Inst.     Inst.

 have been emerging in Turkey
   ➢ Payment Institutions are licensed and regulated by the BRSA
   ➢ Maturing financial markets, developing fintech ecosystem and growing e-commerce market made it
      attractive for banks and non-bank institutions to operate in alternative payment systems
   ➢ There are 27 payments institutions operating in Turkey
   ➢ Services provided by Payment Institutions:
           ➢ Virtual POS
           ➢ Fraud Protection
           ➢ Mobile Payments
           ➢ Marketplace solutions
           ➢ Invoice Payments
   ➢ On top of the services provided by Payment Isntitutions, Electronic Money Isntitutions are allowed to
    issue Electronic Money which is a digital equivalent of cash.
   ➢ There are 8 Electronic Money Institutions operating in Turkey.
                                                           E-commerce Transactions
                                                                (2012-2016)
                                        300                                                                  80
                                        250
                                                                                                             60
                                        200
                                        150                                                                  40
                                        100
                                                                                                             20
                                         50
                                          0                                                                  0
                                                2012       2013         2014          2015           2016

                                                         Number of Transactions (million)
                                                         Volume of Transactions (billion TL) (RHS)

                                                                                                                                                   39Source: BKM
invest.gov.tr
C. Capital Markets

     i.     Borsa Istanbul
     ii.    Brokerage
     iii. Portfolio Management
     iv. Investment Trusts
     v. Funds (Investment and Pension)

invest.gov.tr
Capital Markets
 A brief timeline of developments in Turkish Capital Markets

                                                                                                                   ISE demutuailized          Electronic Fund
          Capital Markets Law       Liberalization of       New IFRS regulation          New Capital Markets       and transformed to         Distribution
          passed                    Foreign Investment      was adopted                  Law passed                Borsa Istanbul             Platform of Turkey
          CMB was established       Fully automated         Public Disclosure                                      Borsa Istanbul             (TEFAS) began to
                                    trading started         Platform was                                           merged with Istanbul       operate
          Istanbul Stock
          Exchange was              Corportate              introduced                                             Gold Exchange and
          established               Governance              First Islamic Bond                                     Derivatives
                                    Principles were         was issued                                             Exchange
                                    published
                                    First ETF was
                                    established

                                                              Capital Markets Board
                                                                       Equity
                                                                                        Debt Market
                                               Banks                   Market                                                Takasbank

                                                                          Public Companies
                                                                                                                              Central
                                T        Brokerage Firms                                                       B            Registration
                                                                          Listed Companies                                    Agency
                                C                                                                              I
                                M           Portfolio                        Funds (TEFAS)
                                                                                                               S          Licensing and
                                A         Management
                                           Companies
                                                                                                               T         Training Agency

                                                                            Public Offering
                                                                                                                             Rating
                                                                          of Equities                                    Companies and
                                        Investment Trusts                                                                 Independent
                                                                          of Corporate Debt                             Audit Companies

                                            Institutions                Products                                   Infrastructure Providers
invest.gov.tr
Capital Markets
 Regulatory Framework of the Turkish Capital Markets

                                                               •CML is in accordance with EU regulations

                                Capital Markets
                                                               •The goal is to have a robust and well functioning
                                                                capital markets while strengthening the
                                                                investor protection

                                  Law (CML)                    •CML defines capital market activities and types
                                                                of institutions allowed to operate in capital
                                                                markets

                                                                • CMB is the regulatory and supervisory authority in
                                                                  the Turkish Capital Markets

                                Capital Markets
                                                                • CMB aims to ensure the safe, fair, effective and
                                                                  orderly functioning of the capital markets while
                                                                  protecting investor rights

                                 Board (CMB)                    • CMB regulates and supervises
                                                                 •«Capital Users» and «Capital Providers»
                                                                 •Intermediaries and Instruments
                                                                 •Market Infrastructure Providers

                                 Intermediaries                   •Brokerage Firms

                                       and                        •Portfolio Management Companies
                                                                  •Investment Trusts
                                                                  •Funds
                                  Instruments
                                               Market Infrastructure Providers

invest.gov.tr
Portfolio
                                                                                               Portfolio                                                    Infrastructure
                                                                                                                                                           Infrastructure

                                                                                                                                                                                   Capital Markets
                                                                              Brokerage
                                                                         Brokerage                                 Investment
                                                                                                                Investment    Trusts
                                                                                                                           Trusts          Funds
                                                                                                                                         Funds
                                                                                                 Management
                                                                                              Management                                                       Providers
                                                                                                                                                              Providers

 In Turkey, only brokerage firms are allowed to trade equities.

                                                                                                            Total Assets of Brokerage Firms
                                                                                                                     ( USD Billion)
                                                                                          7                    6,4         6,5         6,5
                                                                                                                                                                 6,0
                                                                                          6
                                                                                                                                                     5,3
                                                                                          5
                                                                                                  4,2
                                                                                          4

                                                                                          3
                            Brokerage Firms Fact Sheet
                                                                                          2
       • As of 2016, there are 66 brokerage firms performing in the equity
         market                                                                           1

       • 76% of the total share of the trading volume in the equity market was            0
                                                                                                 2011          2012       2013         2014         2015        2016
         generated by domestic individuals, corporations and institutional
         investors. Foreign investors contributed 24% of total trading volume.
       • In the derivatives exchange market, 66 brokerage firms were operating
         as of 2016. The total trading volume of intermediaries was TL 1.1                              Breakdown of Revenue for Brokerage Firms
         trillion in 2016. 72% of the trades were made by domestic investors                                            ( 2016)
         and 28% by foreign investors.                                                                                                             Brokerage
                                                                                                          7%                                       Commissions
                                                                                                    5%

                                                                                                                                                   Revenues from
                                                                                               19%                                                 Services

                                                                                                                                                   Proprietary Trading
                                                                                                                      70%
                                                                                                                                                   Profit/Loss

                                                                                                                                                   Other Revenues

                                                                                                                                                                       43
                                                                                                                                                                             Source: TCMA
invest.gov.tr
Portfolio                                       Infrastructure

                                                                                                                                                                     Capital Markets
                                                                             Brokerage                        Investment Trusts         Funds
                                                                                               Management                                         Providers

                                                                                                                                                                      Capital Markets
 Turkey’s Portfolio Management industry has a higher potential than that of its peers…

                                    Types of Portfolio Management Companies
                                    Porfolio                        Real Estate Portfolio                   Venture Capital Portfolio
                              Management Companies                 Management Companies                     Management Companies
                         •Establish and manage                •Establish and manage                    •Establish and manage
                          •Securities Mutual Funds             •Real Estate Investment Funds            •Venture Capital Investment Funds
                          •Foreign Mutual Funds
                          •Pension Mutual Funds
                          •Guaranteed Funds
                          •Protected Funds
                          •Investment Funds
                          •Real Estate Investment Funds
                          •Venture Capital Investment Funds

                50 Portfolio management companies                                                Total Portfolio size is 34.6 billion USD (TL 122 billion)

                19% CAGR of portfolio size since the global financial crisis                     211 portfolio managers

                TL 333 million of Portfolio Management Commissions                               TL 3.5 million Investment Consultancy Revenues

                                                                                                                                                         Source : CMB, TCMA
invest.gov.tr
Portfolio                                                     Infrastructure

                                                                                                                                                                                                    Capital Markets
                                                                                              Brokerage                            Investment Trusts           Funds
                                                                                                                Management                                                       Providers

                                                                                                                                                                                                     Capital Markets
 Turkey’s Portfolio Management industry has a higher potential than that of its peers…

                                                                                                                                 Portfolio Size / GDP
                      140                                                   4.7%       5,0%
       Billions TRY

                                                                                       4,5%               Bulgaria
                      120
                                                                                       4,0%                Turkey         4,7%

                                                                                 122
                      100                                                              3,5%               Romania

                                                                                                           Croatia
                                                                                       3,0%
                      80
                                                                                                          Portugal
                                                                                       2,5%
                                                                                                           Poland            13,8%
                      60
                                                                                       2,0%
                                                                                                             Italy
                                                                                                                                   24,1%
                      40                                                               1,5%               Belgium

                                                                                       1,0%                Finland
                      20                                                                                                                           49,7%
                                                                                       0,5%               Germany
                                                                                                                                                             61,9%
                             6

                                                                                                          Sweden
                       0                                                               0,0%                                                                            80,2%
                                                                                                            Malta

                                                                                                      Netherlands                                                                       115%
                                   Portfolio Size     Portfolio Size/GDP (RHS)
                                                                                                                     0%      20%        40%            60%       80%       100%       120%

   •                        Total portfolio size of portfolio management companies has been increasing with a CAGR of 24% since 2002 and reached 122 billion TL
                            (35 billion USD) at the end of 2016.
   •                        On the other hand, total portfolio size/GDP ratio is on upward trend and increased to 4.7%.
   •                        Besides, the ratio still lags behind that of other developed and developing European countries, which means a higher potential for
                            future growth.

                                                                                                                                                                                  Source: CMB, TCMA, EFAMA
invest.gov.tr
Portfolio                                   Infrastructure

                                                                                                                                                                     Capital Markets
                                                                                  Brokerage                    Investment Trusts   Funds
                                                                                                 Management                                     Providers

                                                                                                                                                                      Capital Markets
 Net asset value of Investment Trusts more than doubled in the last 6 years…

                                                                                      Investment Trusts
                                                                                             •   Investment Trusts are close-ended joint-stock
      Investment

                                          Securities                                             companies with a fixed number of shares which
                                      Investment Trusts                                          manage portfolio of capital market instruments and
         Trusts

                                                                                                 real estates.
                                         Real Estate                                         •   There are 3 types of Investment Trusts
                                                                                                     •    Securities Investment Trusts (SIT): Securities
                                      Investment Trusts                                                   Investment Trusts are required to invest at
                                                                                                          least 25% of their assets in equities that are
                                        Venture Capital                                                   issued by Turkish companies.
                                      Investment Trusts                                              •    Real Estate Investment Trusts (REIT): Real
                                                                                                          Estate Investment Trusts manage a portfolio
                                                                                                          composed of real estates, real estate projects,
                                                                                                          real estate-based rights, infrastructural
                                                                                                          investments and services, and other capital
                               Net Asset Value of Investment Trusts                                       market and Money market instruments.
                          30
                                                                                                     •    Venture Capital Investment Trusts (VCIT):
                                                                           26.4                           Venture Capital Investment Trusts can
           Billions TRY

                          25                                 23.7   22.9                                  purchase stocks and borrowing instruments
                                                     20.0                                                 issued by the entrepreneur companies, issue
                          20            17.2
                                                                                                          borrowing instruments, participate in the
                          15   12.9                                                                       active management of the entrepreneur
                          10                                                                              company, and invest in other venture capital
                                                                                                          investment trusts.
                          5                                                                  •   Investment trusts may employ portfolio managers to
                          0                                                                      manage their own portfolios. They can also get
                               2011     2012         2013    2014   2015   2016                  portfolio management or investment advisory service
                                                                                                 from Portfolio Management Companies.
                                               SIT    REIT   VCIT
                                                                                             •   Investors trade shares of investment trusts in the
                                                                                                 stock Exchange. They are paid dividends at the end of
                                                                                                 the years.

                                                                                                                                                               Source: CMB
invest.gov.tr
Portfolio                                   Infrastructure

                                                                                                                                                               Capital Markets
                                                                           Brokerage                    Investment Trusts   Funds
                                                                                          Management                                     Providers

                                                                                                                                                                Capital Markets
 43 companies are managing mutual funds as of December 2016…

                                                 Securities
                                                                               Mutual Funds
                                                                               •   Mutual funds are established in the form of open-end
                                                  Foreign                          investment companies in Turkey.
                                                                               •   They do not have any legal entity.
                           Mutual Funds         Guaranteed                     •   There are two different types of mutual funds in Turkey, Type
                                                                                   A and Type B.
                            Real Estate                                               •    Type A mutual funds are required to invest at least 25%
   Funds

                                                 Protected                                 of their assets in equities that are issued by Turkish
                         Investment Funds
                                                                                           companies.
                           Venture Capital                                            •    Mutual funds that have no such obligations are
                                                Investment
                         Investment Funds
                                                                                           classified as Type B mutual funds.
                                                                               •   Kinds of mutual funds are classified according to their asset
                          Pension Funds
                                                                                   allocation such as
                                                                                      •    Securities
                                                                                      •    Foreign
                                Net Asset Value of Mutual Funds                       •    Guaranteed
                50.000                                                                •    Protected
   million TL

                                                                  43.755              •    Investment
                45.000
                40.000                                                         •   There are 384 mutual funds as of December 2016 with a net
                                                                                   asset value of TL 43.8 billion.
                35.000
                30.000
                25.000
                20.000
                15.000
                10.000
                           9.347
                 5.000
                    0

                                                                                                                                                  47
                                                                                                                                                        Source: CMB
invest.gov.tr
Portfolio                                     Infrastructure

                                                                                                                                                 Capital Markets
                                                        Brokerage                    Investment Trusts   Funds
                                                                       Management                                       Providers

                                                                                                                                                  Capital Markets
 A new investment fund instrument for Turkey: Real Estate Investment Funds…

                                           Securities
                                                            Real Estate Investment Funds (REIFs):
                                                            •    established and managed by Portfolio Management Companies
                                            Foreign              or Real Estate Portfolio Management Companies.
                                                            •    can be sold to Qualified Investors
                 Mutual Funds              Guaranteed       •    REIFs are allowed to engage only in management of portfolios
                                                                 comprised of the following assets and transactions:
                   Real Estate                                       •   Real estates and property rights,
    Funds

                                           Protected                 •   Private and public debt instruments, and shares of joint-
                Investment Funds
                                                                         stock companies established in Turkey
                 Venture Capital                                     •   Foreign private and public debt instruments and joint-
                                           Investment
                Investment Funds                                         stock company shares
                                                                     •   Time deposit and participation account;
                 Pension Funds                                       •   Investment fund units;
                                                                     •   Repo and reverse repo transactions;
                                                                     •   Warrants and certificates;
                                                                     •   Lease certificates and real estate certificates;
                       Net Asset Value, 2016                         •   Settlement and Custody Bank Money transactions;
                                                                     •   Cash collaterals and premiums of derivative transactions;
                                                                     •   Specially designed foreign investment instruments and
                                                                         loan participation notes deemed appropriate by the
                                                                         Board,
                                                                     •   Other investment instruments deemed appropriate by
                                  TL                                     the Board.
                                  87,1                      •    at least 80% of the portfolio of a REIF should be invested in real
                                 million
                                                                 estate.

                                                                                                                                       Source:
invest.gov.tr
Portfolio                                   Infrastructure

                                                                                                                                            Capital Markets
                                                        Brokerage                    Investment Trusts   Funds
                                                                       Management                                     Providers

                                                                                                                                             Capital Markets
 An investment fund focused on ventures…

                                           Securities
                                                            Venture Capital Investment Funds (VCIFs):
                                                            •   established and managed by Portfolio Management Companies
                                            Foreign             or Venture Capital Portfolio Management Companies.
                                                            •   can be sold to Qualified Investors
                 Mutual Funds              Guaranteed       •   VCIFs are allowed to engage only in management of portfolios
                                                                comprised of the following assets and transactions:
                   Real Estate                                      •   Venture capital investments
    Funds

                                           Protected                •   Private and public debt instruments, and shares of joint-
                Investment Funds
                                                                        stock companies established in Turkey
                 Venture Capital                                    •   Foreign private and public debt instruments and joint-
                                           Investment
                Investment Funds                                        stock company shares
                                                                    •   Time deposit and participation account;
                 Pension Funds                                      •   Investment fund units;
                                                                    •   Repo and reverse repo transactions;
                                                                    •   Warrants and certificates;
                                                                    •   Lease certificates and real estate certificates;
                       Net Asset Value, 2016                        •   Settlement and Custody Bank Money transactions;
                                                                    •   Cash collaterals and premiums of derivative transactions;
                                                                    •   Specially designed foreign investment instruments and
                                                                        loan participation notes deemed appropriate by the
                                                                        Board,
                                                                    •   Other investment instruments deemed appropriate by
                                  TL                                    the Board.
                                  73,9                      •   at least 80% of the portfolio of a VCIF should be invested in
                                 million
                                                                ventures.

                                                                                                                                     Source: CMB
invest.gov.tr
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