Fly Direct to Benidorm - More holiday less hassle! Direct daytime flights from Ronaldsway
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First Edition November 2015
Fly Direct to Benidorm
from Ronaldsway 2015
See
Benidorm
Fiesta
Weekend
More holiday less hassle!
Direct daytime flights from Ronaldsway
Discounted child prices
20kg luggage allowance
The co-operative travel
ON-LINE
BENIDORM BROCHURE
AVAILABLE
Deloix Aqua Center Hotel****
COMFORT & TRANQUILITY, LOCATED IN THE
QUIETER AREA OF BENIDORM
SPA
Discover a long Deloix Aqua Center is a modern hotel and spa in a quiet
area just outside Benidorm. It has a swimming pool, and the
spacious, air-conditioned rooms have balconies and satellite
time favourite
TV. The Aqualandia and Mundomar Water Parks are just 800
metres from Deloix Hotel. Aqua Center Hotel is 1.5km from
Benidorm’s centre and the popular Levante Beach. There are
regular local bus services to the city and beaches. The Hotel
Holidaymakers have been flocking to the Costa Deloix Benidorm’s wellness centre has an indoor pool and
hot tub. It offers a thermal circuit and beauty treatments.
Blanca for decades now. Benidorm leads the charge. The buffet restaurant offers show cooking. It serves a wide
With a 4-mile stretch of white sand and a skyline of selection of local and international dishes. There is also a
skyscrapers, it delivers a beach break with a twist. café-bar. FULL & HALF BOARD option.
What’s more, the place is home to family-friendly 7 nights B&B from £669pp dep 3 Nov from the Isle of Man.
Other room types and meal options may be available, please contact us for
attractions like the Terra Mitica and Aqualandia theme details.
parks. Benidorm knows how to burn the midnight oil,
too – its collection of bars and discos put on everything Marina Hotel****
A POPULAR, WELL-ESTABLISHED HOTEL SITUATED
from foam parties to international DJ sets. CLOSE TO THE FUN.
A holiday town with a surprise up its sleeve Benidorm didn’t get to Set in an ideal location, just 200 metres from the centre
be one of Spain’s holiday behemoths for nothing. This town likes to of Levante Beach, the Hotel Marina is a luxury 4 Star
flaunt its best assets – sandy beaches and fun-packed nights – but property and one of the finest hotels in Benidorm. It
there’s another side to it, too. Benidorm actually goes all the way is packed with high quality facilities that are designed
back to 1325, so the winding, cobbled old town and Baroque domed to make your stay as enjoyable and comfortable as
church are as authentic as they come. possible. In the evening guests can relax and enjoy the
entertainment programme put on by the hotel staff
A Blue Flag trio Benidorm’s 3 beaches are the biggest draw of all. which includes music and dance. The Hotel Marina
Levante is a very lively number in the centre of town, with a busy provides luxurious accommodation in a great location and
promenade and jet-skis lined up for business on the sand. Poniente, is a great destination for an unforgettable beach holiday
to the west, is a bit more relaxed. And Malpas, a petite strip of sand in Benidorm. FULL BOARD OPTION.
screened from the street by rocks, is the hideaway sunbathing spot. 7 nights Half Board from £699pp dep 3 Nov from the
Tapas and tribute bands after dark, Benidorm comes into its own. Isle of Man.
Other room types and meal options may be available, please contact us for
In the old town, tapas places fill the air with the scent of sizzling details.
chorizo, while the Levante area plays host to comedians, tribute
bands and the occasional drag queen. And throughout the resort the
late-night bars take their themes from sport, country & western and Mediterraneo Benidorm****
karaoke. FOR A FANTASTIC HOLIDAY BASE IN THE HEART
Close to Alicante. A 40-minute drive through the mountains takes OF COSTA BLANCA
you to Alicante. The itinerary here includes a chic marina, museums The Mediterraneo Benidorm 4 Star Hotel offers a great
and a Medieval castle – and even the town hall is worth a look for its holiday full of sun and fun in one of Spain’s most popular
Dalí sculpture of St John the Baptist. Meanwhile, the side streets join holiday destinations, offering great value and an extensive
up sun-soaked plazas with little cafés and upmarket shops. programme of activities and facilities for all the family.
Located within easy walking distance of Levant Beach
Hidden gems away from the coast, there’s another side of Spain and the resort centre with an array of restaurants, bars,
to explore. Head into the rocky hills and orange-growing valleys and shops to suit all tastes. The hotel enjoys magnificent
to discover the mountaintop town of Guadalest, the palm- views of the Sierra Helada mountain range.
grove village of Elche, and the beautiful Algar waterfalls. ALL INCLUSIVE option.
7 nights HALF BOARD from £759pp dep 3rd Nov from
Benidorm Fiesta the Isle of Man.
Other room types and meal options may be available, please contact us for
November 6th to 12th November 2015 AI
OPTION
details.
Benidorm Holidays are usually lively, but the annual Benidorm Fiesta held
each November is definitely a party event of huge proportions and is the
number one event on the Costa Blanca each November. This amazing
celebration honours the Patron Saints of Benidorm; La Virgen del Sufrage
Kids stay
and eat
The Sol Pelicanos Ocas***plus
and Jaime Apostol and lasts for 6 pulsating days. free* WHERE THE TV COMEDY “BENIDORM” IS FILMED!
The Sol Pelicanos/Ocas hotels are sister hotels standing
MOD side by side in very spacious grounds offering a high
Fly direct means All holidays include OM A
C Hand level of service, comfortable accommodation and great
flights and transfers
TI
3 One check in
AC
picked entertainment in Benidorm. This is the hotel where the
ON
3 One security search with our local rep by the hit UK comedy “Benidorm” is filmed and is part of the
3 One passport control services. Freedom renowned Melia Hotels International chain. Sitting on a
AC
3 One aircraft boarding Travel privileged position only 300m from the beautiful Levant
N
All offers are based on Team
CO
3 One take off and one landing Beach and bustling promenade. Facilities at the hotel
O
two Adults sharing and are M
MODATI include the Flinstones Land where the little ones can
What can be better! subject to availability.
enjoy sports, activities and lots of fun in an Stone Age
themed holiday! With an array of shops, eateries, bars and
Enjoy great value car hire! restaurants close by too the Sol Pelicanos Ocas hotel is a
firm favourite with all the family. ALL INCLUSIVE option.
With your own transport you can take to the road less travelled to discover
7 nights HALF BOARD from £745pp dep 3rd Nov from the
ancient temples, sleepy hamlets and hidden bays. We have a range of vehicles to suit
your needs and help you independently explore Benidorm. AI
OPTION
Isle of Man.
Other room types and meal options may be available, please contact us for
details.
All holiday prices: are guide prices only. Up-to-date price will be confirmed at the time of enquiry and booking. All prices can go up and down, please check at the time of booking for the most up to date price. Prices shown per person in £s and fully inclusive of fuel cost
(current cost at time of going to print) and Government Air Passenger Duty. For what is included check and before you book you must read the Booking Conditions and Essential Information, copy available in our full brochure. Ask for details. Prices are guide prices only. Up-to-date price will be confirmed at the time of enquiry and booking. *Up to the age of 6 - ask for details. Terms and Conditions apply.
travel holidays Phone 696500 or visit freedomtravel-iom.com The co-operative travel Phone 696500
696501 or visit freedomtravel-iom.com
Essential Information
Agir Hotel**** SPA The Freedom Travel Group is a member the total price for the same booking in which all passengers are charged as • Free child places are not available when sharing with only one full
A SUPERB BEACH HOTEL LOCATED of ABTA with membership number W6417, adults. In such cases the lower of the two total prices is available on request. fare-paying passenger (e.g. One adult family offers); In this case children
and licensed by the Civil Aviation (ATOL number 6042) ABTA and ATOL Our prices include extra aviation insurance and a security levy, which have pay the child price advertised in the price panel. Where this offer is not
IN THE CENTRE OF BENIDORM members help holidaymakers to get the most from their travel and assist been imposed on airlines and tour operators following the world events of available the first child pays the adult price.
The hotel is idyllically situated just 100 metres from them when things do not go according to plan. For flights departing September 2001. These charges may change between the date of publication • To qualify for free places, reduced or advertised prices and reductions
direct from the Isle of Man being outside the United Kingdom will be only of this brochure, and the time of travel. Since these costs are beyond our the child’s age must not exceed the age limit, which is usually up to 16
Levante Beach and a 10 minutes’ walking distance from the covered by our financial protection cover. We are obliged to maintain a control, we reserve the right to pass on any additional charges to you at the in self-catering apartments and 12 in hotels and on half board, full board
charming old town and the centre of the town. Guests will high standard of service to you by ABTA’s Code of Conduct. For further and all inclusive meal arrangements, on the day of departure. This can
time of booking. Your travel agent will tell you about any extra charges and
information about ABTA, The Code of Conduct and the arbitration scheme sometimes vary, in which case the different age limit will be shown in the
find themselves within easy access of a selection of shops, they will be included within your holiday costing. Therefore you must check
available to you if you have a complaint, contact ABTA, 30 Park Street, accommodation description.
London, SE1 9EQ. Tel: 020 3117 0500 or www.abta.com. carefully the total costings, including these extra charges with your agent
bars and restaurants as well as being close to the heart of before you book.
• Child prices and reductions do not include any additional room or board
supplements or holiday insurance, which should be added in full. Child
the entertainment. The hotel boasts a sleek, contemporary This brochure is issued on the sole responsibility of the tour operator. It Occasionally pricing errors may occur – we reserve the right to correct these prices and reductions do not include any applicable flight supplements.
is not issued on behalf of and does not commit the Airline(s) mentioned at any time prior to the price being confirmed at the time of booking. We also
style, welcoming guests with exceptional facilities, therein, or any Airline whose services are used in the course of holiday(s). have the right to increase the confirmed price of your holiday after booking
• Free places are limited to one per room, or apartment.
• The normal deposit of £130 per person is payable for all children/
impeccable service and warm hospitality. The guest rooms Brochure Information by levying a surcharge – please see our booking conditions. teenagers including free places. In the event of cancellation of any free
are elegantly styled, providing a sanctuary of tranquility and All information contained in this brochure is believed correct at the time Included in Your Advertised Holiday Price child place the deposit will be retained. In the event of cancellation of
of publication based on information available. Please remember, however, • Return flights between IOM and destination. any other child or teenager booking, where a £130 per person deposit has
serenity in which to unwind and reflect in comfort. Guests that brochures are produced up to 12 months in advance and there may be • *Airport taxes and security charges. been taken the cancellation shall be subject the cancellation charges set
can enjoy the ultimate in invigoration in the Spa, and occasions when certain information shown is no longer accurate. Regrettably • *Government Air Passenger Duty. out in our booking conditions.
errors also sometimes occur. We reserve the right, therefore, to change and • *Aviation fuel costs. All known fuel costs at time of going to press. • Free places and child prices/reductions are on a first come first served
indulge in rejuvenating treatments. FULL BOARD option. correct errors in any brochure information before your booking and the basis, subject to availability and are not available on every holiday.
• *Known Aviation Insurance and Security Levy.
7 nights HALF BOARD from £766pp dep 3rd Nov from the amended information will then form part of your booking contract with
• Free luggage allowance of 20 kgs (44lbs) per person excluding infants
• Some hotel rooms for 4 people may include folding or bunk beds for
ourselves. children.
Isle of Man. unless indicated otherwise on your tickets. This free allowance is correct • Prices shown for adults in apartments are based on the maximum
Other room types and meal options may be available, please contact us for Financial Protection at the time of going to press and is subject to change. Any change will be number of adults able to share that apartment, so if you have less than
Freedom Travel IOM and Freedom Travel Group is a member of ABTA notified at the time of booking. that number in your party each adult will need to pay a supplement,
details. • Transport between airport and hotel or apartment.
and ATOL holders however it is important to highlight to customers as shown in the price panel. Children who qualify for a free place or
Benidorm Suites**** that holidays which travel directly from the Isle of Man and the Channel
Islands do not fall under the scope of the ATOL scheme provided by The
Civil Aviation Authority. We have therefore taken out separate Insurance
• Accommodation as shown on your final Confirmation and Account.
• Meal arrangements as shown in the accommodation description and/or
price panels. •
advertised child price do not pay any occupancy supplements and for
pricing purposes only, do not count towards the overall occupancy.
Unaccompanied children; we do not accept bookings from children
THEMED RESORT FOR MUSIC LOVERS which provides our customers with up to £3,000 per person towards • Local taxes, normal service charges. under 18 who are not accompanied by an adult.
financial failure in the unlikely event that we or one of our suppliers • Services of a resort representative from Freedom Travel Holidays local • Free Child places may not be available on website bookings.
OF THE 70’s, 80’s and 90’s. financially fails. We have taken these additional steps to offer our agent or 24 hour helpline as explained on page 2. Infants
Situated a 15-minute walk from Benidorm’s Levante Beach, customers total peace of mind. *In the amount applicable at the time. Infants under 2 years of age on day of return pay £49 charter and £59
the All Inclusive Marconfort Benidorm Suites offers an MAKING A BOOKING What’s Extra scheduled on all flights, and must travel on an adult’s lap if there is no spare
• Holiday Insurance seat and have no baggage allowance of in-flight meal nor do they pay a
outdoor pool and a buffet restaurant. Each air-conditioned How to Book
holiday deposit.
Booking is easy and can be done through Freedom Travel Holidays – see the • Any supplements shown in our Price and flight panels if these are by
suite has a terrace with pool and garden views. Each suite back cover for full details. www.freedomtravel-iom.com season. The supplement you pay for the duration of your holiday is the Infants aged over 6 months and under 3 years can use car-type seats on board
has a living area with a sofa bed, satellite TV and a fridge. Additional information on most holidays as well as a range of special offers one applicable on your departure date. aircraft (which you must provide yourself. Subject to the carrier’s terms and
can be found on our website. Note that not all special offers advertised in this • In-flight meals: We do not include meals in the price of your holiday. conditions). If you book a separate seat, usually at the cost of the advertised
There is a private bathroom with a hairdryer. Safes are brochure will be available on our website. Passengers wanting a meal on these flights need to purchase it at the
child price or the relevant Freedom Travel Holiday flight only price, whichever is
available to rent and there is free Wi-Fi throughout. You can the cheapest. For further information on these regulations, requirements and
Booking Conditions time of travel.
charges, and to book additional seats, ask your travel agent.
enjoy varied international meals in the buffet restaurant. You MUST read the Booking Conditions on the back page as these contain • Any apartment deposits. Cots are normally provided by property management. There may be limited
important information relating to your booking, our commitments to you and • Any local facility charges, some accommodations charge a fee per room
There is also a spacious café-bar with direct access to the your commitments to us. for certain services (such as safety deposit boxes, telephones). This fee
availability and they may not always conform to British safety standards. In
order to avoid disappointment you may wish to take your own carry/travel
poolside terrace. The Marconfort Aparthotel offers daily Pre-bookable Extras which is at the hoteliers’ discretion and is liable to change without notice cot. Carriage of the same may, combined with your other luggage, exceed
activities, a nightly entertainment programme as well as We have a range of services you can pre-book before you go. Taxi transfers will apply regardless of whether these services are used; your baggage allowance and accordingly you may have to pay an excess
will only comfortably seat 3 adults (or 2 adults/2 children), 4 adults can only • A booking fee of 2.5% of the holiday cost for all direct bookings made by baggage charge. The cost of cots and extras like food should be paid directly
children’s entertainment. There are also many bars and be seated comfortably with minimal luggage. credit card. to the accommodation supplier. High chairs, where stated on the individual
clubs within a 10-minute walk. ALL INCLUSIVE resort. Holiday transfers and taxis – child seats
• Optional excursions, city sightseeing, entrance fees, local guides. property pages, are normally only available in the restaurant.
AI
• Visas/Tourist cards for specific countries.
7 nights ALL INCLUSIVE from £845pp dep 3rd Nov from The EU legal requirement that states children travelling in cars must travel in
• Any local facility charges.
Family of 4 Prices
a baby/child booster type seat or appropriate restraint, or has an exemption These are based upon 2 adults and 2 children sharing a standard room or
the Isle of Man. for children travelling on short taxi journeys/transfers. For this reason, many • A late booking fee may be incurred for bookings that are made within apartment. The prices do not include any supplements applicable and are for
Other room types and meal options may be available, please contact us for overseas transport suppliers are not required to supply such seats. In certain approximately a month of departure, the charge for which will be a selected dates only.
details. resorts we can request baby/child booster seats from our local supplier minimum of £18 per person.
on your behalf, although we would need notice of this request at the time • Replacement or lost tickets at the airport - £40 per person. BEFORE YOU GO
Barcelo Asia Gardens SPA of booking. If for peace of mind you require a baby/child booster seat, we
recommend you bring your own with you.
• Any other item not specifically included in the price of your holiday.
Prices shown in this brochure may change. Your Travel Agent will confirm
Travel Documents
We will send you all the necessary holiday documents including tickets
the price at the time of booking – see ‘PRICES’ paragraph above for our Price
Hotel & Thai Spa***** Car Hire approximately 7-21 days prior to your departure.
Your car rental contract is with the supplier, not Freedom Travel Holidays. Policy. Passports
Prices may vary due to pick up date, location and vehicle availability. Prices Also see FAMILIES section below regarding child prices and free prices. Please check your local Passport Office or on the contact details, about fees
This stunning luxury hotel offers a collection of swimming are subject to availability and charges and conditions apply. Full terms and Deposits and services for passport applications, renewals and amendments, before
conditions will be enclosed with your car rental voucher. booking your holiday.
pools, a Thai-themed spa and gardens to roam around in A deposit of £130 per person must be paid when you book your holiday with
As travel regulations are constantly changing, we are unable to provide up-
Special Requests Freedom Travel Holidays, except for children under 2 years of age on day of
peace. Located in a beautiful Mediterrean spot, enjoy a Any special request should be advised to your Travel Agent (or us if booking return. to-date information concerning such requirements. The information provided
number of elegant restaurants and bars, or enjoy a spa direct) at the time of booking with as much detail as possible. We will do is believed correct at the date the brochure is published but you must ensure
Single Supplements you check the current position in good time before departure. It is your
our best to help. If your special request is vital to your holiday, it must be
treatment. Situated on the Costa Blanca, Barcelo Asia specifically agreed with us before or at the time you book you holiday. Unless Why single travellers are asked to pay more: if a single person occupies a responsibility to ensure that you comply with all necessary Visa, Passport or
double room they will usually be asked to pay extra (e.g. a ‘single or sole other travel regulations.
Gardens Hotel and Thai Spa provides a luxury setting, and until specifically confirmed, all special requests are subject to availability
occupancy supplement’), as hotels price their rooms as doubles or family
and are not guaranteed. If your special request can only be met at additional Validity: A valid passport is essential when you travel abroad. Although your
combining fine culinary cuisine, heated, cold and infinity cost, that cost will either be invoiced to you prior to departure or must be rooms and don’t reduce the rate if it is occupied by a single person. The costs
passport has been issued for 10 years (5 years for children), you should note
pools and extravagant gardens to wander around and relax settled by you directly with the supplier concerned at the point of delivery. to the hotel of providing the room are the same regardless of how many that some overseas countries have an immigration requirement for a passport
Please read our Booking Conditions for further details. people occupy it. This also applies to self-catering units for example, 3 people to remain valid for a minimum period after the date of entry to that country
in. Take a treatment at the hotels Thai Spa, with specially in accommodation priced for 4. (typically 6 months). If your passport is in its final year of validity, you are
Impaired Mobility and Medical Problems
trained therapists to really help you unwind. Choose from Freedom Travel Holidays in line with most Tour Operators, endeavours to Why single rooms may be smaller: Hotel design sometimes means that single advised to check the requirements of the country (ies) of destination before
accommodate all customers, including those with disabilities. However, our rooms are smaller and less well appointed. Although a supplement normally you make final travel plans. Travel to Spain requires that your passport is valid
a selection of pools or visit Alicante or Valencia from this experience indicates that certain holidays are not suitable for customers who applies to these rooms, the overall cost is usually less than sole occupancy of both the day you arrive and the day you leave.
amazing hotel. HALF BOARD option. rely upon wheelchairs for mobility or have certain other disabilities. To ensure a double room. We don’t make additional profits from these supplements, as
Apply early: If you need to apply for a passport or to renew an expired
the suitability of the holiday you have chosen, we strongly urge your Travel the prices we charge reflect the cost we are charged by the hotel for under
7 nights B&B from £999pp dep 3rd Nov from the Agent to telephone Freedom Travel Holidays prior to booking, please also see occupancy.
passport you should do so well in advance of travel. Currently you should
allow approximately 8 weeks. The government have announced that in future
Isle of Man. read of our booking conditions.
Exchange Rates some applicants will be required to undergo a personal interview.
Other room types and meal options may be available, please contact us for Prices are based on the following exchange rates: Euro 1.25.
OFFERS & DISCOUNTS Names: The name on the passport must match the name on the ticket,
details. Money Saving Offers These rates are as quoted in the Financial Times ‘Guide to World Currencies’ on otherwise you may not be able to travel and insurance may be invalid. Any
We have a range of booking incentives that are featured on individual price Tuesday 23rd August 2015. name spelling changes will incur an amendment fee per person changed.
Villa Venecia Boutique***** SPA panels.
Our ‘£££ Savings’ per couple cannot be combined with free kids places and
are not necessarily available on all holidays, to all resorts or accommodation
Families
Freedom Travel Holidays caters for all types and sizes of families and the
Children and young people: All children who are not already on a current
valid British passport will need to hold their own passport if they are to travel
number of people (adults and/or children) is indicated in the property abroad.
THE IDYLLIC WINDOW FROM WHICH nor all departure dates or flights. description and price panel. Further information from the UK Passport Service can be obtained as follows:
TO OBSERVE THE SEA AND OLD TOWN Early Booking Discount In the majority of cases, child prices and reductions apply to children or Advice Line: 0300 222 0000 (calls charged at network provider’s national rate).
This discount is included in the per person price shown in the price panel for teenagers up to and including the age of 16 in apartments and 12 in hotels, Website: www.ips.gov.uk/passport.
Situated next to Levante Beach in Benidorm Old Town, each hotel/apartment. To take advantage of this low price you must book although this can sometimes vary. Where this is the case, we have indicated
the Hotel has a terrace with a hot tub and spectacular sea before 31st January 2015 After that date we may increase these prices. These the applicable child age on individual descriptions. If you hold a Commonwealth or non-British Passport please check Passport
prices are limited and will be available on “first come, first served” basis. and Visa regulations with the Consulate of all the countries you will be visiting
views. Rooms feature a flat-screen TV, hydromassage bath Groups
FREE Child Places or passing through.
Freedom Travel Holidays is pleased to offer free child prices, so families get a What is a machine readable passport? A machine readable passport has
and free Wi-Fi. Each elegant room at Villa Venecia Benidorm If you are part of a large group (more than 9 adults) you might be eligible great deal. Our free places mean children accommodation is free as they pay the holder’s personal details e.g. name, date of birth, nationality and their
for a group discount. Group discounts are available at a variety of hotels and
offers panoramic views of the sea and town. Rooms a apartments in our brochure. For our latest offers see your local Travel Agent.
only flight and transfer supplements (unless otherwise stated). Additional passport number contained in two lines of text (looks like a bar code) at the
room or board supplements are payable, however, a deposit is also payable base of the photo page. This text can be read by a machine. All UK passports
Nespresso coffee machine and a choice of pillows and Prices for each free child which will be deducted from the final holiday balance. issued in the UK since 1988 are machine readable, however British passports
mattresses. The Hotel’s Llum del Mar Restaurant serves Our prices advertised in the brochure are designed as guide prices, whilst
FREE Kids Countdown issued overseas may not be.
enabling you to take advantage of any up-to-the-minute deals and special
creative Mediterranean cuisine. El Mirador showcases local offers. Basic holiday prices advertised are based on the lowest price type of None of our incredible free kids offers will last forever, so to avoid Visas
produce and fine wines from around the country. The Hotel accommodation in any hotel or apartment and the lowest cost flight where disappointment, we recommend you book as early as possible. These places Visa information where known at time of going to press, as indicated on
applicable, supplements are payable for accommodation with additional are subject to availability and are not necessarily available all season or on all individual resort pages, is shown for British Citizens holding passports in
also has a stylish bar with a seafront terrace. The small spa facilities and/or usually other flights depending on the day of the week, flights, and will get snapped up. Free child places are highlighted in our price Great Britain. All clients must ensure that their own travel documents are
includes a sauna, gym and Hammam, while massages are time of departure and airport involved. These supplements are shown in panel messages on individual accommodation pages. valid for the countries they intend to visit. Freedom Travel Holidays cannot
each accommodation price panel or on the relevant flight information be held responsible for extra expenses incurred if passports/visas are not in
available on request. panel. We reserve the right to change flight supplements from time to time.
Child Places order. Please check well in advance of travel.
1st and 2nd children pay the prices advertised in the price panels.
7 nights FULL BOARD from £1,599pp dep 3rd Nov from Supplements can go up and down. Please check the up-to-date supplement Minors and Young People - Special note when travelling without parents
for your chosen holiday with your travel agent before you book. Not all Larger Families/3rd & Subsequent Child Places Minors and young people travelling without their parents may need to carry
the Isle of Man. hotels and apartments are necessarily available on every flight featured to the 3rd and subsequent children also receive a reduced price, and will pay a documentation giving legal consent of the absent parent/s. This applies even
Other room types and meal options may be available, please contact us for relevant destination. supplement of £50 on top of the 2nd child price. if travelling with other adult family members, and in some countries, a sole
Deluxe Junior Suite Advertised apartment prices are based on the maximum adult (ie. full-fare accompanying parent will be required to produce appropriate legal consent
details.
paying passenger) occupancy and supplements for adult occupancies below Kids Rulebook of the absent parent, or proof of sole parental responsibility. Please check
Prices are guide prices only. Up-to-date price will be confirmed at the time of enquiry and booking. *Terms and Conditions apply. the maximum are shown. Children do NOT count towards adult occupancy in • Free child places and child prices only apply where children share an with the Consulate of the destination country. The FCO website may have
apartments. Due to the complexity of apartment pricing, occasions may arise apartment or hotel room with at least 2 people paying the full adult price information and/or links to the appropriate Country’s websites,
where the total price for a booking including 1 or more children is higher than (maximum of 5 children in apartments) visit www.fco.gov.uk.
travel holidays Phone 696500 or visit freedomtravel-iom.com
Essential Information Booking Conditions
Vaccinations Hotels All Inclusive Holidays Your Contract is with The Freedom Travel Group Limited, a member of ABTA booking.
Vaccinations are required or recommended for certain destinations. Our reference to ‘Hotel’ in this brochure covers all accommodation and does All Inclusive normally includes all meals and local drinks (during the bar Note: if the reason for cancellation is covered under the terms of an insurance PROMPT ASSISTANCE IN RESORT
Requirements can change without notice and some inoculations or not necessarily distinguish between local classifications such as ‘Aparthotel’, opening hours) as specified as well as day and evening activities at your YOUR HOLIDAY CONTRACT policy, you may be able to reclaim these charges. The full insurance premium If the contract we have with you is not performed or is improperly performed
precautions, although not compulsory, may be advisable. Local conditions ‘Hostel’, ‘Pension’, ‘Taverna’ ‘Residencia’ etc. hotel. Beer available in the ‘All-Inclusive’ package is usually draught not When you make a booking the contract is made with you the client being any is retained in the event of cancellation. as a result of failures attributable to a third party unconnected with the
are subject to change and we suggest that your consult your GP or one of the bottled, ‘local’ wine is usually house wine served by the glass from a barrel person travelling or intending to travel on a tour operated by the company provision of the services, or as a result of failures due to unusual and
specialist vaccination centres for more information or visit the NHS Choices Apartments not a bottle and carbonated soft drinks are usually on tap not bottled. Drinks named above on the terms of these booking conditions and it includes IF WE CHANGE OR CANCEL YOUR BOOKING unforeseeable circumstances beyond our control, the consequences of which
These are self-contained units with at least one separate bedroom, shower all matters arising from it and is subject to English law and the exclusive As we plan your holiday arrangements many months in advance we may could not have been avoided even if all due care had been exercised, or an
website at www.nhs.uk//healthcareabroad may be served in plastic beakers not glass, particularly around swimming
room or bathroom and are usually on one level, although they may jurisdiction of the English Courts. occasionally have to make changes or cancel your booking and we reserve the event which we or our suppliers, even with all due care, could not foresee or
Holiday Healthcare in Europe – EHIC pools. The services, facilities and meals available do vary from hotel to hotel, You may however choose the law and jurisdiction of Scotland and Northern right to do so at any time. forestall, and you suffer an injury or other material loss, we will offer you such
occasionally be split-level. They are equipped with basic cooking facilities so make sure you check the paragraph headed ‘All Inclusive’ with each hotel
If you are a UK resident you are entitled to free, or reduced cost, state Ireland if you wish to do so. No variation of these terms will be valid unless If we make a major change to your holiday we will inform you as soon as prompt assistance as is reasonable in the circumstances.
(minimum of two cooking rings and fridge) and have crockery, cutlery description for exact details. Food served can be local or international. An confirmed in writing by us. A contract will exist as soon as we issue our reasonably possible if there is time before your departure.
provided healthcare when visiting a European Union (EU) country. However
and utensils for the maximum number of people who can occupy it. All extra charge will be made for imported alcoholic drinks and certain facilities confirmation invoice. By making a booking, the lead passenger confirms that You will have the choice of either accepting the change of arrangements, PASSPORT, VISA, IMMIGRATION AND VACCINATION REQUIREMENTS
to be covered you will need to take a free of charge European Health
apartments are provided with bed linen and towels (not beach towels), which such as games, machines or pool tables still require you to insert your own all persons names in the booking (and their personal representatives) have accepting an offer of alternative travel arrangements of comparable standard A full British passport (valid for at least 6 months beyond the end of your
Insurance Card (EHIC). To apply 6 weeks prior to travel visit the NHS Choices agreed to be bound by these conditions and the terms of its suppliers. from us if available (we will refund any price difference if the alternative is
are changed at least once a week. Apartment descriptions tell you how coins. You must also pay for infants’ meals locally. holiday) is required for travel your specific passport and visa requirements
website: www.nhs.uk/Healthcareabroad or by calling 0845 606 2030. of a lower value), or cancelling your holiday and receiving a full refund of all and other immigration requirements are your responsibility and you should
many adults can occupy an apartment (e.g. apartment for up to 6) although Note: Times when included drinks and snacks are served may vary from
Currency, Traveller’s Cheques & Credit Cards YOUR FINANCIAL PROTECTION monies paid. In some cases we will also pay compensation (see below). These confirm these with the relevant Embassies and/or Consulates. We do not
if your party is less than the maximum, there may not be 6 ‘beds’ at the time those shown, but are typically between 11am and midnight. A ‘cash’ bar
It’s a good idea to take your spending money partly in foreign currency We provide full financial protection for our UK flight based package holidays options don’t apply for minor changes. Examples of minor changes include accept any responsibility if you cannot travel because you have not complied
of your stay. may operate outside these times. Alcohol licensing laws vary for different through our Air Travel Organiser’s Licence number 6042. When you buy an alteration of your outward/return flights by less than 12 hours, changes to with any passport, visa or immigration requirements or if you are not in
and partly in traveller’s cheques. Traveller’s cheques are the safest way to countries so guests cannot be served with alcoholic drinks in All Inclusive ATOL protected flight or flight inclusive holiday from The Freedom Travel
Studios aircraft type, change of accommodation to another of the same or higher possession of the relevant vaccination certificates.
carry money as they are easily cashed for a small service charge and you are hotels if they are ‘under age’ for that country. There may also be age or Group Limited you will receive an ATOL certificate. This lists the flight, standard, changes of carriers. Please note that carriers such as airlines used in It is also your responsibility to arrange adequate insurance cover for your trip
covered if you lose them. Otherwise you’ll find MasterCard and Visa credit These are on room, which acts as living and sleeping accommodation and has experience restrictions on some watersports. accommodation, car hire and/or other services that are financially protected, the brochure may be subject to change. and to take relevant details of the policy with you.
cards are widely accepted. American Express and Diners Club less so. basic cooking facilities (usually 2 rings and a fridge) and a mixture of single All guests are normally required to wear or carry identification to ensure they where you can get information on what this means for listed on the ATOL We will not cancel your travel arrangements less than 14 weeks before your
beds and convertible sofas or divans depending on its size. receive the All Inclusive benefits. This is provided by the hotel and consists of Certificate (or a suitable alternative). In some cases we aren’t able to do so departure date, except for reasons of force majeure or failure by you to pay EXCURSIONS
Travel Advice for reasons of insolvency, an alternative ATOL holder may provide you with
an identity bracelet or ID card. the final balance. We may cancel your holiday before this date if, e.g., the Excursions or other tours that you may choose to book or pay for whilst you
The Foreign and Commonwealth Travel Unit may have issued information Hotel Rooms the services you bought or a suitable alternative (at no extra cost to you). minimum number of clients required for a particular travel arrangement is not are on holiday are not part of your package holiday provided by us. For any
about your holiday destination. You are advised to check this information on Bedroom descriptions are as follows: Twin = room with 2 single beds; Double Dress Code You agree to accept in those circumstances the alternative ATOL holder will reached. If your holiday is cancelled you can either have a refund of all monies excursion or other tour that you book, your contract will be with the operator
Travel Advice on www.fco.gov.uk. Alternatively, you can contact them on = room with a double bed; Single = room with a single bed; Sole occupancy = Some hotels request that men wear long trousers for dinner, not shorts and perform those obligations and you agree to pay any money outstanding to be paid or accept an offer of alternative travel arrangements of comparable of the excursion or tour and not with us. We are not responsible for the
0845 850 2829 or the ABTA Information Department on 0891 202520 (calls twin or double room for use by one person. T-shirts. See individual hotel descriptions. paid by you under your contract to that alternative ATOL holder. However you standard from us; if available (we will refund any price difference if the provision of the excursion or tour or for anything that happens during the
charged at 50p/minute) The International Air Transport Association (IATA) also Single rooms are scarce and may not be the same general standard as twin also agree that in some cases it will not be possible to appoint an alternative alternative is of a lower value). In some case we will pay to you compensation. course of its provision by the operator.
provides passport, visa and health information necessary for air travellers. rooms; they may be smaller with no balcony. Also see under ‘PRICES’ relating ATOL holder, in which case you will be entitled to make a claim under the If we cancel or make a major change we will pay compensation as detailed
IN RESORT
You are advised to check this information on the IATA Travel Centre at: http:// ATOL scheme (or your credit card issuer where applicable) below except where the major change or cancellation arises due to reasons TRANSPORTATION
to single rooms and travellers. Three or four bedded rooms usually mean a Transfer Times For Packages which depart from the Isle of Man we provide financial of force majeure. The compensation that we offer does not exclude you from It is your responsibility to ensure that you arrive in good time to board all
www.iatatravelcentre.com. twin bedded room with extra folding or bunk beds so you will need to be Approximate transfer times from airports to accommodation. These are protection through an insurance scheme with Rock Insurance. The details of claiming more if you are entitled to do so. flights or other methods of transportation. To assist you, we will notify you of
Health Advice prepared for having less space. Extra beds may well be the folding types, obviously dependent on local traffic and the number of stops made at other that protection may be provided on request which detail that customers have Period before departure within which a major change or cancellation is the time by which you should arrive at all points of departure. If you miss a
You should obtain advice on vaccinations and health precautions appropriate which are easier to move in and out of rooms. hotels and apartments en-route. protection of a maximum of £3,000 per person towards a financial failure that notified to you or your travel agent. flight or other transportation we will try to arrange alternative transportation,
to your holiday from your doctor in good time before departure, as would disrupt your holiday plans. Credit/compensation per full fare paying passengers (excluding infants).* but reserve the right to recover from you any costs we incur in making such
Deposits Beaches
vaccinations are required or recommended for certain destinations. Any arrangements.
In some areas you may be asked to pay a deposit in apartments or studios Our brochure descriptions give a fair indication of the types of beach at ABTA More than 98 days Nil Any rail, road and other departure times are supplied by the carriers. They
information we provide in this brochure is given in good faith but may not resorts and of the availability of any watersports or other beach related We are a Member of ABTA, membership number W6417. We are obliged to are subject to inter alia, air traffic control restrictions, weather conditions,
and villas to cover accidental damage or breakage – this is refundable when 43-98 days £10
be up to date. activities. Even the ‘safest’ beach can become dangerous in unusual weather maintain a high standard of service to you by ABTA’s Code of Conduct. We the need for constant maintenance and the ability of passengers to check
you leave. Some accommodation suppliers charge a fee per room for certain
conditions so you should always check the area before swimming and obey can also offer you an arbitration scheme for the resolution of disputes arising 29-42 days £20 in on time. There is no guarantee that departures will take place at the times
AIRLINES, AIRPORTS & FLIGHTS services, whether they are used or not, which is at their discretion. out of this contract. The scheme is arranged by ABTA and administered
any warning signs and flags and NEVER swim after dark or after consuming 8-28 days £30 shown on your tickets. The timings are estimates only. The Freedom Travel
Full Names on Tickets Our Ratings alcohol. Do not spend too long sunbathing. Take plenty of breaks in the independently. It is a simple and inexpensive method of arbitration on Group Limited does not have any liability to you for any delays that may arise.
Due to increased security measures, all airlines now require first and last documents alone with restricted liability on you for costs. The upper limit 0-7 days £40 Further, your dealings with all carriers are subject to the conditions of the
Official ratings are set by relevant overseas authorities (where applicable), but shade and take in plenty of non-alcoholic drinks to replace body fluids.
names on the airline tickets. This must be the name that appears on your on claims is £5,000 per person and £25,000 per booking form. The scheme carrier, some of which may limit or exclude liability. Where we are in a position
unfortunately do not represent a consistent way of comparing accommodation Remember, sea breezes can be deceiving, giving the impression it is not doesn’t apply to claims which are solely in respect of physical injury or illness *For children invoiced at reduced rates, credit/compensation will be paid on a
passport which must also be the name given for your booking with us. It is to do so, we will give you information before you book concerning the airline
standards from one country to the next. Therefore, Freedom Travel Holidays has quite as hot as it actually is. The EU publishes an annual report available or their consequences. It can however deal with claims which include an pro rota basis of the adult rate. on which you will fly, your airport of destination and type of aircraft on which
your responsibility to ensure this information is correct on your invoice and established its own ratings to help you choose. These are based on our own to the public, listing the beaches throughout Europe that don’t meet the element of minor injury or illness subject to a limit of £1,500 on the amount Force Majeure: We will not pay you compensation if we have to cancel you will travel. However if any of these details change subsequently, and you
other documentation. Any changes will lead to an administration charge knowledge at the time of going to press, and take into account facilities, food, Commission’s requirements on cleanliness. the arbitrator can award per person in respect of this element. Your request or change your travel arrangements in any way because of unusual or choose to cancel as a result, our normal cancellation charges will apply. Any
being made by the airline to you. for arbitration must be received by ABTA within eighteen months of the date unforeseeable circumstances beyond our control. arrangements in the event of a delay will be at the sole discretion of the airline
service and location as well as the characteristic differences between hotels Watersports/Diving of return from holiday. For injury and illness claims, you can request the ABTA These can include, for example, war, threat of war, riot, civil disobedience or or other carrier involved.
Airline Services and apartments. The ratings are given on a scale of 2 - 5 and represent a range Watersports are more and more popular, and while Freedom Travel strike, industrial dispute, terrorist activity and its consequences, acts of god,
Mediation Procedure and we have the option to agree to mediation. Further
Freedom Travel Holidays use a range of reputable airlines, which offer a range from simple, good value without frills to above average with extra comfort. Holidays has highlighted the variety that is available, we are not necessarily information on the Code and ABTA’s assistance in resolving disputes can be natural or nuclear disaster, fire, adverse weather conditions, unavoidable MISCELLANEOUS
of facilities to make your flight and airport experience more special. These Properties with a ‘plus’ rating are those, which have that little something extra recommending that you take part. Independent local companies and found on www.abta.com . technical or maintenance problems with transport providers, closure of Conditions of Travel: We reserve the right to require any passenger to produce
include: Pre-bookable seats, VIP airport lounges and airport parking. We that stands them apart. Not all accommodation within the same rating will individuals, not Freedom Travel Holidays, run all watersport activities. We airports, epidemics, pandemics or any unforeseeable or unavoidable event medical evidence of their fitness to travel. Passengers with a disability, which
recommend that all these are confirmed at the time of booking in order to necessarily offer the same facilities. don’t want to take the fun away but make sure you are properly equipped for YOUR HOLIDAY PRICE POLICY beyond our control. may require special treatment or assistance, must advise The Freedom Travel
avoid disappointment. You will be advised of the current price of the holiday that you wish to book In accordance with EU Directive – (EC) No. 2111/2005, article 9, we are Group Limited in writing of the condition so that appropriate advice and
Number of Nights the sport, check if your insurance covers you in case of accidents. Please also required to bring your attention the existence of a ‘community list’, which
see our Booking Conditions. before your contract is confirmed. When you make your booking you must assistance can be given. NB Passengers may be refused passage where as
In-flight Services For night flights that are scheduled to arrive in resort after 05.21 hrs local pay a minimum deposit of £130 per person (excluding infants under two contains details of air carriers that are subject to an operating ban with in the a result of failing to notify The Freedom Travel Group Limited appropriate
In-flight refreshments will served on-board, subject to availability, and maybe time, your accommodation may not be available until midday – 14.00 hrs Resort Development years of age at the date of return). Should your booking include budget or EU Community. The community list is available for inspection at arrangements cannot be made.
charged at the time of travel. Just like in the UK, local authorities may suddenly decide to dig up or re- scheduled flights/ low cost airlines, cruises or other special arrangements the http://ec.europa.eu/transport/air-ban/list_en.htm The Freedom Travel Group Limited has no control over the allocation of airline
of the day of arrival. The benefit of this is that on your last day you will have In accordance with EU regulations, we are required to advise you of the actual
tarmac a road, companies may start to erect or improve buildings and many deposit required may vary up to the full ticket price. You will be advised of seats and cannot guarantee any seat requests. Baggage allowance will vary
Flights access to your room up until the time of departure (see also Check-in/Check-
the required amount of the deposit at the time of booking. The balance of carrier operating your flight/connecting flight/transfer. Any changes to the
resorts will continue to develop and expand. It is in both your and our interest by destination-please check (with the airline used) for details. Passengers are
Flight timings shown in this brochure are based on a 24-hour clock system. out below). Where half or full board has been booked and flight timings may the price of your travel arrangements must be paid at least 14 weeks before actual airline after you have received your tickets will be notified to you as advised that most airlines operate a non-smoking policy.
These timings, however, are provisional and will be submitted for approval by mean losing one meal, your holiday price has been adjusted to compensate. to keep you fully informed when we know such building works may seriously your departure date. Balance due dates may vary where scheduled flights are soon as possible and in all cases at check-in or at the boarding gate. We reserve the right to determine the hotel, air carrier, flight routing (flights
UK and overseas scheduling committees and therefore are given for guidance affect your holiday. Therefore, you will be advised at the time of booking or included and where ticketing deadlines are unexpectedly brought forward will not necessarily be direct or non-stop) and airport, for all holidays
Check-In/Check-out contacted prior to departure if there is time. IF YOU HAVE A COMPLAINT
only, and subject to alteration and confirmation. Our reservation system will this may result in a request for earlier payment. If the deposit and/or balance advertised.
system will show the latest timings as advised to us. Please check your flight Checking in and checking out times vary slightly from resort to resort, but are not paid on time, we reserve the right to cancel your travel arrangements If you have a problem during your holiday it is of the utmost importance
Excursions that you immediately bring it to the attention of the relevant person (for
tickets as soon as you receive them, as they will show the final timings for generally are as follows: check in from 2pm (on occasions it may be later); and retain your deposit. All monies you pay to the travel agent are held by Special Requests:
Going abroad isn’t just about getting the sun, it’s about seeing different example the resort representative, hotel manager or transport agent) who will
your flight. Flights are scheduled to be operated by Flybe aircraft. However, check out on the last day of your holiday is 10am in apartments and midday him on our behalf at all times. The price of your holiday may change after Where special requests for flight seats, room allocation, diet considerations etc
places and cultures, that’s why Freedom Travel Holidays are able to provide you have booked due to changes in transportation costs including the cost endeavour to put things right. If your complaint is not resolved locally, you are required we must be made aware of them at time of booking. Whilst every
we reserve the right to substitute alternative airlines and /or aircraft if in hotels. In some cases you may have to wait to access your accommodation
information about the range of excursions in your chosen resorts. See your of fuel, dues, taxes or fees chargeable for services such as landing taxes or should contact us on 0800 9839000 to advise us of the problem so that we effort will be made to ensure that these requests are fulfilled, they cannot be
necessary and any such change will not entitle a client to cancel or change to depending on your flight arrival time or have several hours before your may endeavour to resolve it. However, should a problem remain unresolved,
Freedom Travel Holidays representative or appointed agent to find out more. embarkation or disembarkation fees at ports and airports and exchange rates. guaranteed. Furthermore, The Freedom Travel Group Limited will not be liable
another holiday without paying our normal charges. homeward flight departs. Wherever possible a room will be made available Please also see our Booking Conditions. Many local excursion suppliers & However there will be no change within 30 days of your departure. a complaint should be made in writing within 28 days of your return home to for claims for consequential loss where written advice of special needs and
In accordance with EU Directive (EC) No. 2111/2005, Article 9, we are required for changing and storing luggage. Sometimes hotels may let you keep your agents will provide the Freedom Travel Holidays representative or appointed We will absorb and you will not be charged for any increase equivalent to 2% : Customer Relations, The Freedom Travel Group Limited, 1st Floor, 1 Tabley requirements has not been received in writing at the time of booking. Where
to bring to your attention the existence of a ‘Community list’, which contains room (arrange in resort) but they are entitled to make a charge. This is not of the price of your travel arrangements, which excludes insurance premiums Court, Stamford Street, Altrincham, Cheshire, WA141EZ giving your booking special requests for flight seats are passed on by The Freedom Travel Group
agent with credit card facilities for you to make payment for your choice of
details of air carriers that are subject to an opening ban within the EU normally possible with apartments. and any amendment charges. reference and all other relevant information. Please keep your letter concise Limited to an airline, the confirmation of seat numbers is at the discretion of
excursions, and as in the UK a fee maybe charged in addition to any charges and to the point. This will assist us to quickly identify your concerns and speed
Community. The Community list is available for inspection at: You will be charged for the amount over and above that, plus an the airline.
Availability of Facilities by your own card provider or currency exchange costs. administration charge of £1.00 per person together with an amount to cover up our response to you.
http://eurupa.eu.int/comm/transport/air/safety/flywell_en.htm. It is strongly recommended that you communicate any complaint to the
Sometimes advertised facilities may not be available or fully operational Health, Safety & Local Standards agents’ commission. Behaviour:
Deep Vein Thrombosis in the early and late part of the season, particularly March-early April or If this means that you have to pay an increase of more than 10% of the price supplier of the services in question as well as any resort representative You must not behave in a way that may cause distress or annoyance to others
The safety standards and regulations, which apply overseas, are those of the
Lengthy periods of immobility can increase the risk of Deep Vein of your travel arrangements, you will have the option of accepting a change without delay and complete a report form whilst in resort. If you fail to follow or may create the risk of danger or damage to property. If you are subject
late October. Air-conditioning is controlled by hoteliers and may only be country concerned. Because of this, the general standards of safety, hygiene, this simple procedure we will have been deprived of the opportunity to
Thrombosis (DVT), but there are simple steps that you can take to reduce to another holiday if we are able to offer one, or cancelling and receiving a full to arrest or prevented from travelling at the discretion of an airline or other
available at certain times of the day or year. Unless stated otherwise, some fire precautions etc can be lower than those we have come to expect in investigate and rectify your complaint whilst you were in resort and this may
susceptibility. Take plenty of non-alcoholic drinks; get up and move about refund of all monies paid, except for any amendment charges. transport providers, or if you are evicted from your accommodation at the
facilities at hotels and beach (e.g. sun beds and/or mattresses, parasols, the UK. We suggest you familiarise yourself with fire escapes and don’t let We will consider an appropriate refund of insurance premiums paid if you can affect your rights under this contract, please also see the clause titled “ABTA” discretion of the accommodation management, The Freedom Travel Group
whenever possible, do some simple foot and leg exercises. Your airline may towels, watersports, sports equipment, gyms, saunas, safety deposit boxes, non-swimmers or children jump into a swimming pool before checking the above.
show that you are unable to transfer or reuse your policy. Should you decide Limited will not refund any portion of the cost of your holiday and, if The
demonstrate the type of exercise or see www.nhs.uk/Livewell/travelhealth air-conditioning satellite TV, minibars, disco, cots) may incur a local charge. depths and exit. to cancel for this reason, you must exercise your right to do so within 14 days Freedom Travel Group Limited incurs any expense because of your behaviour,
Pregnancy Some properties now utilise solar power for heating water, and although Upset stomachs are often caused by the change in climate, drinking ice cold from the issue date printed on your final invoice. OUR LIABILITY TO YOU you will be obliged to compensate The Freedom Travel Group Limited for that
drinks, and not necessarily by local hygiene or food preparation standards. Should the price of your holiday go down due to the changes mentioned If the contract we have with you is not performed or is improperly performed expenses.
Airline Regulations state that women 28 weeks or more into pregnancy, at the we encourage this in terms of the environment, it does sometimes lead to a by us or our suppliers we will pay you an appropriate compensation if this has
time of return travel, must have a medical certificate of fitness to fly. Normally Sexually transmitted diseases (including AIDS) are a serious threat to health above, by more than 2% of your holiday cost, then any refund due will be
reduced hot water supply if there is insufficient sunlight. Outdoor activities paid to you. However, please note that travel arrangements are not always affected the enjoyment of your travel arrangements. However, we will not
throughout the world. Exercise caution and seek immediate medical Cruise Bookings:
after 32 weeks, permission to travel is refused. are subject to weather conditions. purchased in local currency and some apparent changes have no impact on be liable where any failure in the performance of the contract is due to: you;
attention if you think you may have been infected. It is unwise to have your It is the customers responsibility to settle all of their on board accounts.
No Smoking the price of your travel due to contractual and other protection in place. or a third party unconnected with the provision of the travel arrangements Children under the age of 18 will not be carried unless accompanied by an
Maid Service skin pierced, or have tattoos or henna tattoos. Rabies is a serious hazard all and where the failure is unforeseeable or unavoidable; or unusual and
All airlines operate a no smoking policy. adult over the age of 21 at time of boarding who accepts responsibility for
Properties have a maid service for general cleaning duties and line/towel over the world. Avoid touching animals especially wild or stray ones. IF YOU CHANGE YOUR BOOKING unforeseeable circumstances beyond our control, the consequences of which their welfare conduct and behaviour.
Check-in changes as appropriate, which does not include washing up, and varies from Remember that the sun is much more powerful than in the UK. Take care not If, after our confirmation invoice has been issued, you wish to change could not have been avoided even if all due care had been exercised; or an Infants younger than 6 months at point of boarding may not be accepted on
Avoid big queues at the airport and get to the check-in on time. Better still area to area. The frequency of cleaning as specified in the individual property to over-expose yourself or your children (Particularly babies) in the early days. your travel arrangements in any way, for example your chosen date or event which we or our suppliers, even with all due care, could not foresee or some ships, full detail is provided at booking stage and we accept no liability
pre-book your seats. You must get to the airport at least 2 hours before your descriptions may include the cleaning on arrival and departure. Take plenty of breaks in the shade. Use protective creams and drink plenty accommodation, we will do our utmost to make these changes but it may not forestall. for incorrect information that may have been provided by you.
always be possible. Any request for changes to be made must be made in Our liability, except in cases involving death, injury or illness, shall be limited to You must declare any pregnancy to us at the earliest opportunity as on certain
flights is due to leave. If you don’t, the airline could refuse to take you, in of non-alcoholic drinks to replace body fluids. Wear approved sunglasses to
Swimming Pools writing from the person who made the booking or your travel agent. You will a maximum of 3 times the cost of your travel arrangements. Our liability will cruise ships carriage of advanced pregnant women is not permitted, typically
which case you will have to pay for another flight. protect your eyes from ultraviolet rays and a sun hat. We suggest you keep a also be limited in accordance with and/or in an identical manner to:
Hotels usually only heat their swimming pools during cold weather, subject to be asked to pay an administration charge of £25 and any further cost we incur if the pregnancy is more than 24 weeks at the anticipated return date. We
note with you of any significant medical condition you may have and details a) The contractual terms of the companies that provide the transportation
Baggage the number of clients in residence. The decision must of course rest with the in making this alteration. You should be aware that these costs could increase reserve the right to refuse passage onboard to any person who appears to be
of any medication you are taking. Pack a small first aid kit. the closer to the departure date that changes are made and you should for your travel arrangements. These terms are incorporated into this contract; in advanced stages of pregnancy
At the time of press, your baggage allowance is 20kgs (44lbs)* per person establishment. Occasionally pools will not be available at the very beginning
except children under 2 who have no allowance. If you go over this amount contact us as soon as possible. and
of the season, however, we will endeavour to advise you prior to departure. ON YOUR RETURN b) Any relevant international convention, for example the Montreal
the airline may refuse to carry it or charge you an ‘excess luggage’ fee. Note: Certain travel arrangements (e.g. Apex Tickets/Low Cost Flights) may These booking conditions are our responsibility, as your tour operator. They
Occasionally pools will be filled with seawater. See individual property Holiday Survey Forms not be changeable after a reservation has been made and any alteration Convention in respect of travel by air, the Athens Convention in respect are not issued on behalf of and do not commit any airline whose services
Normally special items such as wheelchairs, pushchairs, surfboards etc, can be descriptions. of travel by sea, the Berne Convention in respect of travel by rail and the
Your opinions about our services are very important to us, and therefore we request could incur a cancellation charge of up to 100% of that part of the are used in the course of your travel arrangements. Please note that in
carried but you should check direct with your airline before travel. It’s possible arrangements. Paris Convention in respect of the provision of accommodation, which limit accordance with Air Navigation Orders in order to qualify for infant status, a
Meals encourage you to complete one of our Holiday Survey Forms at the end of
that local contractors may charge an excess fee for carriage of windsurf/surf the amount of compensation that you can claim for death, injury, delay to child must be under 2 years of age on the date of its return flight.
Self-service buffet-style meals are now the most popular methods of meal your holiday. This will help us to make any improvements to the holidays that passengers and loss, damage and delay to luggage. We are to be regarded
equipment and golf clubs on transfer coaches. IF YOU CANCEL YOUR BOOKING
service in hotels, and include hot and cold dishes. Not all hotels have a choice we offer. as having all benefit of any limitation of compensation contained in these or
*Any change to this will be notified at time of booking. You, or any member of your party, may cancel your travel arrangements at any Travel Insurance Recommendations:
of menu, others may offer two sittings at meal times for your comfort and If you have a Complaint. time. Written notification from the person who made the booking must be any conventions. It is highly recommended that you take out adequate travel insurance cover
X-ray received at our offices. You can ask for copies of the transport companies’ contractual terms, or the
at certain properties the choice of restaurants offering the advertised board Please see the booking conditions. for your trip. This should be done before you travel and you should be aware
All baggage will be x-rayed at airports, so if you have any odd shaped items, Since we incur costs in cancelling your travel arrangements, you will have to international conventions, from our offices: Customer Relations, The Freedom that it is in your best interest to take this travel insurance out now with
scissors, penknives or toy guns for example, or any sharp objects such as basis may be restricted. If this is the case, you may have to pay a charge to Data Protection & Your Privacy Travel Group Limited, 1st Floor, 1 Tabley Court, Stamford Street, Altrincham,
pay cancellation charges as follows: immediate effect as you will find that most travel insurance policies offer
darts or metal nail files, expect to have your bag examined and those items eat at the other restaurant(s). Our descriptions show the meal arrangements In order to process your booking, we need to use the information with which Period before departure within which written cancellation is received by The Cheshire, WA141EZ you an instant cancellation cover for the travel services that you have now
confiscated. Films and camera equipment is safe in hand luggage, but not in available at your hotel although occasionally these may change. you provide us, e.g. name, address, special requests, insurance details etc. Freedom Travel Group Limited. Under EU law Reg 261/2004 you have rights in some circumstances to purchased.
the bags you check in the hold. This information will be kept on the company’s computers and may be passed Amount of cancellation charges shown as a percentage of the booking price.* refunds and/or compensation from your airline in cases of denied boarding,
Smoking cancellation or delay to flights. Full details of these rights will be publicised at
You should be aware that many hotels, restaurants and other venues are to suppliers responsible for your travel arrangements such as airlines, hotels EU airports and will also be available from airlines. However reimbursement in
YOUR ACCOMMODATION etc. In addition this information may be passed to public authorities such as More than 98 days Deposit
being designated non-smoking, often because of local or national legislation. such cases is the responsibility of the airline and will not automatically entitle
Your accommodation is the key to your holiday so we provide as much Customs, Immigration or as required by law. We have appropriate security 57-98 days 30% or deposit if greater you to a refund of your holiday cost from us. Your right to a refund and/or
If you believe that such restrictions will seriously impair your holiday plans,
information as possible to help you choose the right one. Individual please check with us before booking. If we are aware of any restrictions we measures in place to safeguard your details. The data that we hold may 29-56 days 50% or deposit if greater compensation from us is set out in these terms and conditions.
descriptions give you basic facts, figures and photographs of several aspects also be used to contact you with details of future holidays. In making your If any payments to you are due from us any payment made to you by the
will confirm this information upon request, but we must stress that we are 22-28 days 75% or deposit if greater
of the accommodation. It is only fair to point out that not every room in each booking you consent to this information being passed to relevant persons, airline will be deducted from this amount. If your airline does not comply with
unable to alert you of any changes that may be made after your booking is 8-21 days 90% or deposit if greater these rules you should complain to the Air Transport Users’ Council on
property is identical or has the same views. Distances are usually measured you have the right to opt out, if you wish to do so please call 01624 696501.
confirmed. 020 7240 6061 www.auc.org.uk
from the nearest point of public access, so if you have a room in the grounds, Your data controller is Freedom Travel Group Limited. You have the right of 7 days or less 100% The Travel Association
it may be further away or nearer than stated in the brochure text. Pets are not Pets access to the data we hold relating to you, subject to the payment of a small travel holidays
allowed at any properties. Pets are not allowed in any property. fee to cover the administration costs. * Bookings that include Budget/Low Cost or Schedule Flights and/or cruise NB This clause doesn’t apply to any separate contracts you may enter into for good for everyone
may incur different cancellation charges. Please enquire at the time of excursions or activities whilst on holiday.
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