Full Year Results for the year ended 31 December 2019 28 February 2020 - Rightmove Plc

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Full Year Results for the year ended 31 December 2019 28 February 2020 - Rightmove Plc
Full Year
Results
for the year ended
31 December 2019

                     28 February 2020
Full Year Results for the year ended 31 December 2019 28 February 2020 - Rightmove Plc
Agenda
    1. FY 2019 Highlights
       Peter Brooks-Johnson, CEO

    2. Financials
       Robyn Perriss, FD

    3. Housing market update
       Peter Brooks-Johnson, CEO

    4. Strategic update
       Peter Brooks-Johnson, CEO

    5. Outlook

    6. Appendix

2
Full Year Results for the year ended 31 December 2019 28 February 2020 - Rightmove Plc
1. FY 2019 Highlights
      Peter Brooks-Johnson, CEO

3
Full Year Results for the year ended 31 December 2019 28 February 2020 - Rightmove Plc
Highlights

                 Revenue:                                         Profit:                                       EPS:                        Dividend:

             +8%                                            +8%                                          +10%                         +11%
         Revenue up to £289.3m                       Underlying operating profit1                        Underlying basic EPS2         Total dividend of 7.2p
            (2018: £267.8m)                            increased to £219.7m                               increased to 20.2p      (2018: 6.5p) per ordinary share.
                                                          (2018: £203.3m)                                    (2018:18.3p)           Final dividend increased by
                                                                                                                                     0.4p to 4.4p (2018: 4.0p)

             Cash returned:                                  Advertisers3:                                  Site traffic4:                   ARPA3:

    £148.8m 19,809 12.13bn £1,088
         Free cash flow returned                  Membership as at 31 December                      Time in minutes down 1%             Per month, up £83
         to shareholders through                   2019 down 3% year on year                       year on year (2018: 12.28bn)           (2018: £1,005)
         dividends and buybacks                          (2018: 20,454)
             (2018: £168.5m)

        1. Before share-based payments and NI on share-based incentives
        2. Before share-based payments, NI on share-based incentives and no related adjustment for tax
4       3. For Agency and New Homes customers
    4   4. Source: Google Analytics
Full Year Results for the year ended 31 December 2019 28 February 2020 - Rightmove Plc
Strategic Highlights

              Innovating                           Innovating                         Innovating
      in property advertising                for agent efficiency                 for future growth

    • Auto Featured Property             • Launch of a new version of our   • Two further iterations of Tenant
      launched in May                      Best Price Guide in June           Passport experiment
    • Next generation digital            • New algorithm powered            • Acquisition of Van Mildert, a
      marketing solution ‘Rightmove        intelligent tool ‘Opportunity      tenant referencing company in
      Active Extension’ launched in        Manager’ launched in November      September
      June                                                                  • Launch in September of
    • New Optimiser 2020 package                                              mortgage tools with Nationwide
      launched in November                                                    Building Society
    • New intelligent product ‘Sold by
      Me’ launched in November

5
Full Year Results for the year ended 31 December 2019 28 February 2020 - Rightmove Plc
2. Financials
      Robyn Perriss, FD

6
Full Year Results for the year ended 31 December 2019 28 February 2020 - Rightmove Plc
Revenue
          Revenue                                                             Revenue Bridge
                                                         289.3
                      300
                                                 267.8
                                         243.3
                      250
                               220.0
        £ millions

                      200

                                                                 £ millions
                      150

                      100

                       50

                        0
                                2016     2017    2018    2019                                  Number of
                                                                                               customers

7
    7                Source: Rightmove
Full Year Results for the year ended 31 December 2019 28 February 2020 - Rightmove Plc
Membership and ARPA
                                                               1
              Membership                                                                                                Membership numbers down 3%
                                                22
                                                          20,121           20,427          20,454           19,809            • Agency branches down 6% since the start of
                                                20
                                                18
                                                                                                                                the year to 16,347
                                                16
                                                14                                                                            • New Homes developments up 11% to 3,462
        Thousands

                                                12
                                                10
                                                 8
                                                                                                                              • We continue to be the only place to see
                                                 6                                                                              virtually the whole UK property market with
                                                 4
                                                 2
                                                                                                                                900,000 properties
                                                 0
                                                           2016            2017             2018             2019

              ARPA
                                                     1
                                                                                                     £83
                                                                                                                        Continued ARPA growth2
                                                                                    £83                                            £1,100
        £ per branch/development per year

                                             12,000                £80                                      £1,088
                                                                                            £1,005   +8%                           £1,080
                                                                                     +9%                                                                               £1,088
                                             10,000                         £922
                                                                    +10%                                                           £1,060
                                                           £842

                                                                                                                        LTM ARPA
                                               8,000                                                                               £1,040
                                                                                                                                   £1,020
                                               6,000
                                                                                                                                   £1,000
                                               4,000                                                                                £980

                                               2,000                                                                                £960

                                                   0
                                                            2016            2017             2018            2019

8
    8                                       Source: Rightmove 1: For Agency and New Homes customers 2. Last 12 Months
Full Year Results for the year ended 31 December 2019 28 February 2020 - Rightmove Plc
Cost, profit and margin
          Costs1                                                                       Underlying operating profit1
                                                                                       Margin:            75.5%   75.8%   75.9%   75.9%
                      80
                                                                                                    250
                                                                              69.6
                      70                                                                                                          219.7
                                                               64.5
                                                58.9                                                                      203.3
                      60                                                                            200
                                53.8                                                                              184.4
                                                                                                          166.2

                                                                                       £ millions
        £ millions

                      50
                                                                                                    150

                      40

                      30                                                                            100

                      20
                                                                                                     50
                      10

                        0                                                                             0
                                2016            2017           2018           2019                        2016    2017    2018    2019

9                    Source: Rightmove
    9                1. Before share-based payments and NI on share-based incentives
Full Year Results for the year ended 31 December 2019 28 February 2020 - Rightmove Plc
Income statement
                                                  Year ended          Year ended
                                                                                   Growth YOY
                                           31 December 2019    31 December 2018
                                                         £m                  £m

      Revenue                                         289.3               267.8
      Operating costs                                 (69.6)              (64.5)
      Underlying operating profit                      219.7               203.3      8%
      Underlying operating profit margin              75.9%               75.9%
      Share-based payments                             (4.9)               (4.3)
      NI on share-based incentives                     (1.1)               (0.4)
      Operating profit                                213.7               198.6       8%
      Net financial expense                            (0.1)               (0.3)
      Profit before tax                               213.6               198.3
      Income tax expense                              (40.5)              (37.8)

      Profit for the year                             173.1               160.5       8%

10
     10   Source: Rightmove
Summary balance sheet
                                                       As at               As at
                                           31 December 2019    31 December 2018
                                                         £m                  £m
          Property, plant and equipment                 12.8                15.2
          Intangible assets                             21.9                 2.9
          Deferred tax assets                            2.7                 2.8
          Total non-current assets                      37.4                20.9
          Trade and other receivables                   24.0                22.5
          Contract assets                                0.4                 0.4
          Cash and money market deposits                36.3                19.9
          Total current assets                          60.7                42.8
          Trade and other payables                    (19.5)              (18.1)
          Contract liabilities                         (2.1)               (2.1)
          Lease liabilities                           (12.2)              (13.0)
          Income tax payable                          (18.9)              (16.8)
          Deferred tax liabilities                     (0.9)                   -
          Provisions                                   (3.2)               (1.1)
          Total liabilities                           (56.8)              (51.1)

          Net assets                                    41.3                12.6

11
     11     Source: Rightmove
Cash bridge and dividend
     Full year 2019
                                                                                                                                   • £148.8m (2018: £168.5m)
                                                                                                                                     returned to shareholders
                                                                                                                                     in the year
                                                                                                                                   • 16.3m (2018: 25.0m)
                                                                                                                                     shares bought back at an
                                                                                                                                     average price of £5.45 and
 £millions

                                                                                                                                     cancelled
                                                                                                                                   • Closing cash and money
                                                                                                                                     market deposits of
                                                                                                                                     £36.3m (2018: £19.9m)
                                                                                                                                   • Final dividend increased by
                                                                                                                                     0.4p to 4.4p bringing the
                                                                                                                                     full year dividend to 7.2p
                                                                                                                                     (2018: 6.5p) up 11%

                    Cash         EBITDA Working   Tax      Capex Acquisition Share        Dividends Lease    Other      Cash
                    Dec 2018     before capital   payments       of          buybacks               payments incl net   Dec 2019
                                 IFRS 2                          Van Mildert (incl costs)                    interest

12           Source: Rightmove
3. Housing market update
      Peter Brooks-Johnson, CEO

13
The UK housing market is resilient, but the
          leading indicators were slow in H2
          Housing Transactions 2006-2019 (UK)1
                           1,800
                           1,600
 Transaction (thousands)

                                    1,670

                                             1,613

                           1,400
                           1,200

                                                                                                                                  1,235
                                                                                                                      1,230

                                                                                                                                               1,220
                                                                                                          1,219

                                                                                                                                                        1,191

                                                                                                                                                                 1,174
                           1,000

                                                                                              1,073
                            800

                                                                                  933
                                                      900

                                                                    886

                                                                           885
                            600                              858
                            400
                            200
                              0
                                   2006     2007     2008   2009   2010   2011   2012        2013       2014        2015        2016          2017     2018     2019

          New Sales Listings Compared to 20182                                   • The number of housing transactions in 2019 was only 1.4%
                           100%                                                    lower than 2018
                            95%                                                  • Notable slow down in new listings in Q3 reduced the amount
                                                                                   of available stock by 10% at the end of the year compared to
                            90%
                                                                                   2018
                            85%
                                                                                 • Reduction in available stock yet to be apparent in transaction
                            80%                                                    numbers, but limited choice may hamper transaction
                                                                                   numbers in early 2020 if it does not reverse

                                                                                   Source: 1. HMRC 2. Rightmove (adjusted for working days)
14
Increasing time to sell led to a cash flow impact in
 H1 2019 for low stock branches
 • Buyer hesitancy increased time to sell notably at the Estate Agency membership compared to 2017
   end of 2018 and into 2019                               160%

                                                                                         140%
 • Anecdotal evidence that time to complete also

                                                                    Proportion of 2017
   increased                                                                             120%

                                                                                         100%
 • Low-stock branches more vulnerable to cash flow                                       80%
   impact of increased transactions times
                                                                                         60%

 • Slow down in Agency leavers in second half of 2019                                    40%
                                                                                                Q1 18   Q2 18    Q3 18   Q4 18   Q1 19   Q2 19   Q3 19    Q4 19

                                                                                                            Leaver Rate          Joiner Rate
     Branch distribution by sales stock
     25%

     20%

     15%

     10%

      5%

      0%
                1-10      11-20   21-30   31-40   41-50        51-60         61-70                       71-80           81-90       91-100        100+
                                                          Branch stock level
                                                  December 2018            December 2019
15    Source: Rightmove
New Homes development flow was consistent
  in the second half of 2019
     New Homes development numbers indexed to 2017
                      250%                                                                                                                      New listings/site sold
                                             Developers brought forward                                                                         rates balanced in H2 2019
                      200%                   listings in late 2018/early 2019 to
 Proportion of 2017

                                                                                                                                                leading to small growth in
                                             combat sales rate decline                                                                          developments listed
                      150%

                      100%

                       50%

                        0%
                                     Q2 18                  Q3 18                  Q4 18              Q1 19               Q2 19         Q3 19               Q4 19

                                                                            Site Sold Rate         New Development Listing Rate

        Developments numbers in second half of 2019
            4,000

            3,000

            2,000

            1,000

                        0
                                      July                      August                 September                October           November              December

16                    Source: Rightmove
Early 2020 market                                      Consumer demand January 2020 vs
                                                        January 2019
 encouraging, but demand
 outstripping supply

 • Respite from uncertainty leading to significant
   increase in activity post election:
   • Record traffic in January, over 150m visits in a
     month for the first time with consumers
     spending nearly 1.2bn minutes on Rightmove
   • Demand up on a year ago in most regions
 • New property listing numbers are slower to
   recover:
   • New listings in January 2020 at the same level
     as January 2019, February looking more
     positive
   • Fewer and smaller price reductions than last
     two years

17   Source: Rightmove
Early 2020 market encouraging, but some
 agents will be impacted by H2 2019 overhang
• Commission rates slightly increased and the            • Market fundamentals remain positive:
  overall Agency revenue pool is at least stable           • Employment rates remain at record high
• Sales agreed up over 12% on January 2019                 • Mortgage interest rates remain low
• Sale fall through rate at its lowest since 2014          • Certainty, for now

     January sales agreed (indexed to 2014)
     105%

     100%

     95%

     90%

     85%

     80%
                    2014     2015          2016           2017          2018          2019           2020

      • Looking forward, slower H2 2019 will impact some agents in early 2020:
        • Some smaller agents will continue to struggle with lack of cash flow from the slower activity
        • Slower listings market has an impact on hybrid agents
18     Source: Rightmove
4. Strategic update
       Peter Brooks-Johnson, CEO

19
Making home moving easier in the UK
     Our aim is to create a simpler and more efficient property marketplace

                 Buyers
                 Sellers                                                            Agents
                 Renters                                                         Developers
                 Landlords

                                                SIMPLICITY

         The place consumers turn to first                           Unrivalled exposure, leads and
              and engage with most                                    products for our customers

        The three pillars of our strategy:
        • The place consumers ‘turn to first’ and engage with most
        • Offer unrivalled exposure, leads and products for our customers
        • Innovate to create a better marketplace

20
The place consumers ‘turn to first’
 and engage with most
 Traffic1                                                                                                                   • Continuing high engagement with 12.1 billion
                        14                                                                    1.8
                                                                                                                              minutes spent on Rightmove
                        12                                                                    1.6                           • Over 1.6 billion visits in 2019, up 2% year on year
                                                                                              1.4
                        10                                                                                                  • Time spent per property listed increased 4%,
 Billions of Minutes

                                                                                              1.2

                                                                                                  Billions of Visits
                          8                                                                                                   however fewer properties reduced total time by 1%
                                                                                              1
                          6                                                                   0.8                           • Traffic to our research tools grew 7% with
                          4
                                                                                              0.6                             consumers spending over 480 million minutes on
                                                                                              0.4                             features such as sold prices
                          2                                                                   0.2
                                                                                                                            • 40.5 million leads sent to our customers, 2% more
                          0                                                                   0
                                 2015          2016         2017          2018     2019                                       per property listed, but 4% down on 2018 in total
                                                           Time         Visits

         Market Share of top 4 property portals2
 100%
     80%
     60%
     40%                                                                                                                                              Comscore methodology change
     20%
           0%

                                                                       Rightmove     Zoopla                            Primelocation    OnTheMarket

21                     Source: 1. Google Analytics & Rightmove 2. Comscore
Unrivalled exposure, leads and products
 for our customers
                                                                             • 38% of Agency branches now taking either the Enhanced or
     Enhanced package1                                                         Optimiser package, up from 27% in December 2018
 3,500
                                                                             • Record revenue from digital marketing solutions for New
 3,000
                                                                               Homes developers gaining targeted access to our unique in-
 2,500
                                                                               market audience of home hunters
 2,000
 1,500                                                                       • Encouraging early sales of new Optimiser 2020 package
 1,000                                                                         launched in November with nearly 200 sales in two months
      500                                                                      at an average uplift of just under £300
        0
                    2017                  2018                  2019         • 2020 product sales and pricing progressing according to
                                                                               plan
     Optimiser package1                                                          Digital marketing solutions revenue2
     3,500                                                                                     9

                                                                                  £ millions
     3,000                                                                                     8
                                                                                               7
     2,500
                                                                                               6
     2,000                                                                                     5
     1,500                                                                                     4
                                                                                               3
     1,000
                                                                                               2
      500                                                                                      1
        0                                                                                      0
                2015         2016         2017         2018          2019                          2015   2016   2017   2018   2019

22     Source: Rightmove 1.Estate and rental agents 2.New Homes developers
Innovating for property advertising

                     • Influencing potential sellers early in their journey is
                       important to ensure agents are part of the potential
                       seller’s “consideration phase”
                     • Sellers tend to consider agents who successfully sell
                       “properties like mine”
                     • Sold By Me Automatically and dynamically targets
                       sellers moving locally and out of area by showcasing an
                       agent’s success on the most viewed page on
                       Rightmove
                     • Properties are automatically chosen to be closest to a
                       seller’s home location where we know it and maximum
                       price
                     • Exclusively available to customers who take the new
                       Optimiser 2020 package
                     • Good consumer engagement with over 100,000
                       consumer interactions in January alone

23
Innovating for agent efficiency
                                                                                               Opportunity Manager rolled out as part
                                                                                               of Optimiser 2020 package
                                                                                               • Nearly two thirds of home hunters sending a
                                                                                                 Rightmove lead have yet to select an agent to
                                                                                                 sell their current home
                                                                                               • In a recent exercise 87% of agents missed an
                                                                                                 instruction opportunity in a lead1
                                                                                               • Opportunity Manager uncovers potential sellers
                                                                                                 within the pool of buyers an agent already knows
                                                                                                 just before they’re ready to consider instructing
                                                                                                 an agent
                                                                                               • It helps agents prioritise and manage the
                                                                                                 contact with those prospects
                                                                                               • Powered by a real time algorithm to intelligently
                                                                                                 spot buyers that are most likely to turn into
                                                                                                 potential home sellers in the agent’s area

24   1. Property Academy - mystery shopping for the Best Estate Agent Guide 2019, based on 4,300 sales calls
Opportunity Manager can be enhanced by several
     Rightmove products
        Rightmove Discover   Local Valuation Alert   Auto Featured Property

                             Opportunity Manager

25
Innovating for future growth

      Help home movers                   Help property
      be “transaction    Opportunity   professionals be
      ready”                             more efficient

26
Helping tenants to be transaction ready
       Lettings process dogged by lack of visibility for tenant and agent, duplicate data entry, last minute
       reference failures and a lack of pace leading to wasted effort for tenant and agent
       Rightmove is in a unique position to create integration efficiencies for agent and landlord whilst
       generating revenue and commission for agents
Journey

                                      Search                   View                   Reference             Contract                 Move in
Long term opportunity Capability

                                          Rightmove Passport                          Van Mildert               Van Mildert Insurance

                                                      Customer efficiency
   For Rightmove

                                                                                                      Revenue Growth

                                         Rightmove tenant proposition
Initiatives

                                   Prototype to simplify and    Referencing order       Referencing speed     Market leading landlord protection
                                   automate communication       flow integration in     improvements          insurance. Rightmove experience in
                                   between agent and tenant     progress                under way             digital marketing yet to be deployed

27
5. Outlook
       Peter Brooks-Johnson, CEO

28
Outlook
   • Continued ARPA growth driven by customers spending more on
     packages and pricing with 2020 pricing rollout according to plan
   • Customer numbers in the first half of 2020 likely to follow a similar
     trajectory to the second half of 2019 as a result of the slower listing
     market
   • More product innovation on track for delivery in 2020
   • Confident in delivering the Board’s full year expectations

29
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