Getting Started Guide January 2021 - International Students' Welcome to Oxford Brookes University
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International Students’ Getting Started Guide January 2021 Welcome to Oxford Brookes University Includes information on: • Steps you must take to start your study • Induction events • Social events • Opening a bank account
Welcome to Oxford Brookes University The International Student Advice Team warmly welcomes you to Oxford Brookes and we hope you have a fantastic time while you are here. This guide will give you lots of useful information about starting out at Brookes and in the UK. Throughout your time at Brookes, you are always welcome to contact us for information support and guidance. Please check our website for information at www.brookes.ac.uk/students/isat and see our contact details on the final page of this guide. Social Media You may wish to join some of the Brookes and Oxford groups on Facebook, Twitter and Instagram, for example: facebook @isat.brookes Brookes Sports instagram @brookes_isatsocial BBC Oxford Oxford Brookes University Oxford Brookes Exchanges Brookes Union
3 Contents COVID-19 For the most up-to-date Arriving at Brookes 4 information please use the web links supplied throughout Before you arrive (IMPORTANT) 5 this booklet. For university-wide information Self-isolation activities 6 please see www.brookes.ac.uk/ alerts/coronavirus Induction events 7 Checking your visa and registering with the police 8 Travel around Oxford 9 Staying safe 10 Social events programme 11 Opening a bank account 12-15 Headington Campus Map 16 Shopping 17-19 Adapting to life in the UK 20-21 Support while you are here 22-24 Religion, belief and spirituality 25 Studying at University 26 Checklist of things to do and people to meet 27-28 Map of Accommodation 29 Headington Shops 30
4 Arriving at Brookes We hope the information in this guide will Student Visa holders that need to get prove useful and help you get off to a smooth their Biometrics Residence Permit from start. All students, including those in their Oxford Brookes home countries and those in quarantine (self If you requested that your Biometric isolation) will need to attend their course Residence Permit (BRP) was delivered to induction which takes place during the week the University as part of your visa application commencing 18 January. then you will need to make arrangements to receive your BRP after you have arrived in the See the following link to find out when it will UK and completed any required quarantine take place for your course. period. www.brookes.ac.uk/new-students/ induction-programmes Please see the further details at www.brookes.ac.uk/students/isat/ During induction you will find out about your preparing-your-arrival/collecting-your- course, how to log in, enrol and access your brp online learning modules. The International Student Advice Team (ISAT) WiFi Our International Student Advisers are here Brookes WiFi is available when you are to answer any questions you have via email on any of our campuses. The password email@example.com, phone, and virtual is often displayed outside the IT Service appointments. For more information on helpdesk in the Forum, Ground Floor, how to contact us and opening times, go JHBB. You can also obtain the password to www.brookes.ac.uk/students/isat/ from your hall office, other students/staff contact. ISAT also runs social activities or, alternatively by phoning the IT Service and informative workshops (see pages 6, helpdesk. They are currently working 7 and 11), or go to www.brookes.ac.uk/ remotely during semester time 8.00am- students/isat/social/arrivals 8.30pm Mon-Fri with reduced hours Online Induction Team during holiday time. The Online Induction Team will be able to Enrolled students can also use Eduroam help you with any questions you have and tell which allows them to access WiFi across you who to contact if you have missed your all the Oxford Brookes Sites. induction events. Please see www.brookes. ac.uk/new-students for further information To find out more please visit the about the Online Induction Team. University Wifi page www.brookes.ac.uk/it/essentials/ wi-fi You can find lots more information for new students, including enrolment information, at www.brookes.ac.uk/new-students
5 Getting ready to start at Oxford Brookes Before you can access your Important steps all students Student Account you will need to complete need to enrol (this includes 1 Enrol online from the beginning of both academic and financial January enrolment). You will need your www.brookes.ac.uk/new-students/before- you-arrive/online-enrolment student number (starting 19) and 2 For those on a student visa or subject to password which you should have UK immigration regulations, complete received to your email. their visa enrolment. www.brookes.ac.uk/students/isat/preparing- www.brookes.ac.uk/new-students/ your-arrival/collecting-your-brp before-you-arrive/online-enrolment 3 Set up their Brookes email and calendar Some students will, also, need to www.brookes.ac.uk/new-students/before- complete visa enrolment (see point 2 in you-arrive/brookes-email the pink box to the left) 4 Attend online Induction sessions in Induction Week (18-22 Jan) www.brookes.ac.uk/new-students/induction- programmes Always use your university email. 5 Register their modules before they start Never use your personal email. their course We will not be able to reply to your www.brookes.ac.uk/new-students/before- personal email after you have enrolled you-arrive/your-student-information and you could miss very important 6 Register their covid learning status information the University sends you. www.brookes.ac.uk/new-students/induction- programmes/covid-learning--status- registration If you are unsure of anything 7 Start their online and/or face to face please ask ISAT course in Week 1 (25-29 Jan ) +44 (0) 2031 074 490 8 Fully engage with their course and submit all assignments from Week 1 11.00-13.00 (UK time), (25 Jan). For some students this will mean You can log into your email, If you lose your login details starting their course online in their home Monday to Friday Student Information or Moodle call the IT service desk country. or join us on Zoom 13.00 -15.00 account here www.brookes.ac.uk/students/ www.brookes.ac.uk/students +44 (0) 1865 483311 Please note, if you do not attend you isat/contact (recorded message: choose option 2 risk losing your visa status. If you have Example login: to ask for new details) problems and cannot attend, please Note the ISAT Offices will be closed for Student number contact your Student Support Coordinator. the Christmas holiday between Thursday PASSWORD: ********** 24 December and Sunday 3 January Full information is at www.brookes.ac.uk/ Your username is your student number students/isat/preparing-your-arrival
6 Self-isolation activities Do you have to self-isolate when you enter the UK? We have created an Online Activities Self-isolation guide webpage full of useful resources for you. We For information about self-isolation rules, will also be hosting some live online sessions, journey planning, preparing your stay in to help you socialise during your isolation the UK and online shopping & deliveries, download the International Students’ period and to give you the opportunity to Self-Isolation Guide. It also includes a ask us questions: www.brookes.ac.uk/ 14-day programme of activities. students/isat/social/online-activities www.brookes.ac.uk/students/isat/ preparing-your-arrival
7 Arrivals and induction week activities: January 2021 Workshop Date Time Session type Life as an International Student: Monday 18 16.00-17.00 Workshop An introduction for all non-UK students Money and Employment in the UK for Tuesday 19 11.00-12.00 Workshop international students Life as an International Student: Wednesday 20 10.00-11.00 Workshop An introduction for all non-UK students Welcome Quiz: £50 prize for the winner Wednesday 20 17.30 - 18.30 Social UK culture and lifestyle: what to expect Saturday 23 12.00-13.00 Workshop Instagram FAQs Ask us anything! Saturday 23 All day Social Money and Employment in the UK for Sunday 24 12.00-13.00 Workshop international students Cultures of the World Quiz Sunday 24 17.30-18.30 Social £30 prize for the winner Instagram competition Induction week All day Social £20 prize for the winner (18-24 Jan) Looking After your Mind and Body at Saturday 30 12.00-13.00 Workshop University The UK: What Guidebooks Won’t Tell Sunday 31 12.00-13.00 Workshop You How to join New students’ website Workshops As well as your online course induction there will be To join the workshops, use the links provided on lots of other events and activities going on during the New Student website calendar: Induction week. www.brookes.ac.uk/new-students/induction- Please see the events calendar on the new student programmes/workshops-and-events webpages and the ISAT activities webpages for Socials further information. To take part in or find out more about the social www.brookes.ac.uk/new-students activities, go to the ISAT Arrivals Activities webpage: www.brookes.ac.uk/students/isat/ www.brookes.ac.uk/students/isat/social/ social/arrivals arrivals Our Instagram is @brookes_isatsocial
8 Checking your Visa (BRP) and registering with the Police (Student visa holders) When you receive your visa, Updating your Police please check the following: Registering with the police for the first time Registration Certificate • Your name, nationality and Some nationalities who have [These instructions are You must also update your date of birth are correct. a student visa need to register subject to change as a result Police Registration Certificate • The end date of your visa with the police. This should of the COVID-19 situation] every time you change your is correct. If your course is be written on your vignette, address, get a new visa, You must take the following over 12-months long, your BRP or the letter you received passport or BRP card or change documents to your visa should end 4 months from the UKVI. any anything listed on the back appointment: after your course finishes. of your certificate. To do this, If you live in the Thames • Valid passport and visa If your course is between 6 update your details online. Valley region, which includes • £34.00 in cash and 12 months, you should Oxfordshire, registration We recommend that you keep have 2 months after your • Oxford Brookes Attendance services are currently your passport and BRP card course finishes. Letter with your address suspended. This will not affect together. If you lose your BRP • Whether you need to in the Thames Valley area your immigration status and card, it can take 8 weeks to register with the police. This (Berkshire, Buckinghamshire no penalty will be given for replace and costs £56. will either be on your visa or or Oxfordshire) OR Proof missed or late registrations your visa letter. of address Tenancy or for being unable to tell Agreement/Proof of address See us about a change in your letter for students in Oxford Keep copies of your www.brookes.ac.uk/ circumstances. If you live Brookes accommodation documents students/isat/visas/ outside of the Thames Valley region, you should check • Visa, BRP visa card, or important-information UKVI letter that came Keep copies of your passport, with their local police force BRP and bank cards in case whether it is possible to with your visa, with the requirement to register with you lose them. Keep your BPR register at this time. card with your passport but not police There is already an agreement in your wallet. If you lose it, it can with the Home Office that as Instructions for downloading take up to 8 weeks to replace. long as you have completed your attendance certificate, the online process, you have which has your local address complied with your visa on it, can be found on this requirements. Student Central webpage www.brookes.ac.uk/ Complete all your details students/student-central/ COVID-19 using the Thames Valley faq/attendance-certificate For the most up-to-date Police online registration form. information please use the Students in Oxford Brookes web links supplied throughout www.thamesvalley.police. accommodation can access this booklet. uk/advice/advice-and- their, “proof of address For university-wide information information/ov/registering- letter,” with 2 days notice, by please see overseas-visitor/af2/how- emailing accomm@brookes. www.brookes.ac.uk/ to-register ac.uk alerts/coronavirus
9 Travel around Oxford The BROOKESbus timetable varies between The BROOKESkey App semester and vacation periods. Timetables The BROOKESkey App is new for students are online at brookesbus.oxfordbus.co.uk/ starting this academic year (21/22) and timetables, on the screens around campus exclusively available to only Oxford Brookes or in the timetable booklet. Make sure you University. It offers discounted travel for Oxford know when the last bus leaves. Bus Company services and their coach To access discounted travel in Oxford, use services to Heathrow and Gatwick airports. your University photo ID on local Oxford Bus Apply online before you arrive: Company and Stagecoach bus services. You can make your application as soon Simply show your valid University ID card to as you have set up your Oxford Brookes the bus driver for the discounted fares. University email account. To create a Please remember to follow the current BROOKESkey account and for further government travel guidelines. information on all Travel products and routes, visit the following Oxford Bus Company link. brookesbus.oxfordbus.co.uk/brookeskey BROOKESkey App process: After completing your application you will receive a verification email. You will then be provided with a unique code to download the app for your mobile device. This will allow you to access discounted travel products. If you have a query about your application, please contact brookesbus@oxfordbus. co.uk Extra Inclusive Travel Pass: In addition to the BROOKESkey offers, some students are eligible for an extra Inclusive travel pass. This pass allows students to travel on the public BROOKESbus services at no charge. Eligibility for this extra pass is dependent on accommodation and course status. Details on the eligibility criteria are available here. www.brookes.ac.uk/travel/brookeskey For further queries and support please visit www.brookes.ac.uk/travel
10 Staying safe Personal Safety Oxford is a very safe place to live and study but, like any other city, there are risks. Below are just a few pointers which, if followed, will go a long way to aid your safety: • Trust your instincts, they will usually be this can be found on the Student Union right – if you feel nervous or frightened website. www.brookesunion.org.uk/ move away from the threat and seek safetaxi safety with others or a safer location. • Use a personal safety app, such as • Know where you are going; plan your https://hollieguard.com journeys. How are you getting there? • Students are being targeted by fraudsters. More importantly, how are you getting Students are contacted on their mobile back? Not all public transport in phone by people claiming to represent their Oxford runs 24/7. bank, the embassy, police or other reputable • Don’t carry on you or display large agency and are told they own funds amounts of cash. Keep valuables out of immediately, often being offered preferential sight, eg phones, laptops, money. exchange rates on currency conversions. If • Do not go into parks after dark. Whenever you suspect you are being scammed, in this possible, do not go out alone. Stay in well- way, please contact ISAT. lit areas. • Do not accept lifts in vehicles from people you don’t know. COVID-19 • Always keep a list of emergency contact For the most up-to-date numbers in your mobile phone. information please use the web links supplied • If threatened with violence for property do throughout this booklet. not ﬁght for it – hand it over. Property can For university-wide be replaced; you can’t. information please see • The Students’ Union operate a Safe Taxi www.brookes.ac.uk/ partnership with a local taxi firm. Details of alerts/coronavirus Security Contacts: Internal 24/7 Security services 01865 483060 firstname.lastname@example.org EMERGENCY CONTACTS Police, Fire, Ambulance – For further information about Security Emergency 999 Services at Brookes and for advice and support services information visit Police – Non Emergency 101 the web page www.brookes.ac.uk/ security
11 Social events programme The International Student Advice Team (ISAT) organises social events every semester. Here are some of the highlights of the programme for Semester 2, January-May 2021. Check our website for the full programme www.brookes.ac.uk/students/isat/ social/events-and-trips, as well as facebook @isat.brookes and instagram @brookes_isatsocial for the latest updates. Themed weeks We organise activities and share information about British traditions and national days such as Burns Night, Pancake Day, St Patrick’s Day and Easter. Follow us on social media now to ensure you don’t miss our posts and stories. Photo competition ISAT British book club Take part in our photo competition for a chance to win Global Buddies amazing prizes! Every 2 weeks Welcoming new international students to Focusing on British literature, the ISAT British Book Club will help • 1st prize: £40 Amazon voucher Oxford Brookes you make friends and learn about the UK through fiction! We • 2nd prize: £20 Amazon voucher have only selected short stories and books under 200 pages, • 3rd prize: £15 Amazon voucher The Global Buddies How to register? which you can read in your mother tongue if you want, or listen programme brings together • Go to www.brookes. to as audio books. The discussion will be held in English. This Opening date: Tuesday 9 February 2021 our current UK and current ac.uk/students/isat/ semester, the books are: Closing date: Tuesday 2 March 2021 international students with social/global-buddies • Charlie and the Chocolate Factory by Roald Dahl newly arrived international Winners announced: Tuesday 9 March 2021 • Check whether the students. Our current • The Uncommon Reader by Alan Bennett The theme is: The United Kingdom programme is right for you students can share their • Something Fresh by P.G. Wodehouse experience with you and • Sign up online You will need to submit one photo and a short paragraph to tell • The Chronicles of Narnia: The Lion, the Witch and the us which aspect of the UK your photo represents. It might be, provide tips about how to Successful completion Wardrobe by C.S. Lewis for example, something that looks typically British to you, or settle into life at Brookes. • Get a Certificate of • Poirot Investigates by Agatha Christie (choose 2 short stories something that you found beautiful, surprising, or different from There will be a number of Participation from the book) your home country. If you are based abroad this semester, you free organised events and competitions that you can • Complete a STAR entry on can take a photo of something that makes you think about the join with your group, as well BrookesEDGE UK and tell us why. For more information and the full Terms & Conditions, go to our website arranging your own activities! • Develop new skills www.brookes.ac.uk/students/isat/social/events-and- such as intercultural trips communication
12 Opening a UK bank account You must have a UK address before you can the world with a customer foreign currency open a bank account so you will need to find account – It claims to be 8x cheaper than accommodation first. There are three banks leading UK banks. Again we don’t have direct in Headington, which is a 20-minute walk experience so you will have the check them from the main Oxford Brookes Headington out for yourself. campus on Gipsy Lane. Details of these https://transferwise.com/gb/borderless banks are listed on the three following pages. Talk to the banks and choose the best one You can find the location of these banks on for you. If you received regular payments from the map on page 30. abroad, it may be best to choose an account Bank accounts generally take 2-3 weeks to that doesn’t charge for international transfers. open. Since the Covid-19 outbreak most Make sure you are aware of any other bank banks prefer international students to make charges. UK banks do not usually allow their application for an account online and overdraft loans to international students, and not face to face at the bank branch. Some so some banks will send you text warnings if banks will allow you to upload scanned your money is running out. documents (mobile phone photos are often If you want to get your debit card instantly permitted.) However, you may be asked to when opening your bank account you might visit the bank for a face to face interview want to check out Metro Bank, 4-5 Queen following your online application. Street, Oxford. It is open Mon-Sat 10.00 – The documents that you will need for your 16.00. application are listed in the tables on pages 13-15. Instructions for downloading your Things to Remember attendance certificate, which has your • Always tell your bank if you change local address on it, can be found on this your address. If you don’t, your bank Student Central webpage, www.brookes. statements may get lost or returned to ac.uk/students/student-central/faq/ the bank, and they may then close your attendance-certificate account. Students in Oxford Brookes accommodation • Talk to the Students Union for advice on can also get a proof of address letter within managing your money. 2 working days by emailing accomm@ brookes.ac.uk Find out more… We are aware of an online banking company called Unizest, www.unizest.co.uk. They International students – Opening a UK don’t have a branch you can go into but you bank account can open an Aspire bank account before www.ukcisa.org.uk/Information--Advice/ you leave home and deposit money ready Studying--living-in-the-UK/Opening-a- for when you arrive. We haven’t got direct bank-account experience but they have a helpful customer The Which Student Calculator services team at email@example.com and www.which.co.uk/money/university- other universities recommend them. You and-student-finance/student-budget- would need to check they are right for you. calculator Transferwise is a company that allows If you have any difficulties in opening an customers to spend in any currency, receive account or getting statements for your visa, money for free and send money around contact ISAT (see page 22).
13 Banks in Headington SANTANDER 116 London Rd Headington OX3 9AS OPENING HOURS – Mon-Fri 10.00 – 14.00, Sat & Sun – Closed Account Who can apply Documents Documents required For visa applications Making your application to required for EU for non-EU students open an account students (this may change in 2021) Basic Bank Account Open to all students • Valid passport • Valid passport The bank will provide a No accounts are opened in the including those on statement of account on Bank branch. You must make • No monthly fee short courses under • Brookes • Valid visa OR headed paper. your application online. 1 year attendance Biometric • Bank card for withdrawing cash certificate with Residence Permit They will also stamp Webpage • Top up debit card (to make This is a standalone local address (BRP) statements printed at www.santander.co.uk/ transactions online the card needs to account which • Brookes home from your online personal/current-accounts/ be pre-loaded) can be opened by attendance account or printed at the basic-current-account • Free receipt of online international those with a limited certificate with bank. or negative credit local address Uploading Documents transfers This branch of the bank If you don’t have a scanner, history. • Free sending of online international does not provide letters Leopard Press in Headington transfers (12, Windmill Rd.) provides • No contactless card or digital payment photocopying and scanning services. • No overdraft facility or a check book Alternatively you may choose to photograph your ID documents with your phone for your application Essentials Current Account Open to students • Valid passport • Valid passport The bank does not write Webpage • Monthly fee £1 on courses over letters www.santander.co.uk/ 1 year • Brookes • Valid visa OR personal/current-accounts/ • Contactless Visa debit card attendance Biometric essentials-current-account Students can certificate with Residence Permit • International transfers upgrade to this local address (BRP) Bank needs 48 hours notice to stamp Uploading Documents • Free to send and receive for EU account which • Brookes statements printed As above Students allows them to attendance from your Online • Free to receive only for non-EU access additional certificate with Banking international Students facilities including local address a contactless visa • No overdraft or checkbook facilities debit card available on this account Bank information correct at time of issue
14 Banks in Headington NATWEST 91 London Rd Headington OX3 9AF OPENING HOURS – Mon-Fri 9.30 – 16.30, Sat & Sun – Closed Account Who can apply Documents Documents required For visa applications Making your application to required for EU for non-EU students open an account students (this may change in 2021) International Student (Basic) Bank Open to • Valid passport • Valid passport Up to 5 months of bank Online applications only but the Account International OR an EU ID statements can be students may have to visit the students who are • Valid visa* printed in the branch and bank branch following their online • Visa debit card 17+ who have lived card (note ID OR Biometric stamped. application for their documents cards from • Choose 1 of 3 offers: Amazon Prime in the UK for less Romania not Residence Permit to be verified. Student membership, National than 3 years (BRP) Online statements can accepted) Express Coachcard or a Tastecard • Brookes • Brookes also be printed up https://personal.natwest. • Manage your money on the go with Students need to attendance at home and will be com/personal/current- be either: attendance certificate with stamped by the bank. accounts/international- easy to use mobile app certificate with (i) A full time local address or student-account.html • Tap and pay with your phone using undergraduate local address UCAS letter Any more than 5 months Apple Pay and Google Pay™ of bank statements must The student will need a UK student (on at least *the visa must cover be ordered. mobile number to apply as the • £10 monthly account fee a 2 year course at a a period of over 6 bank may need to call them • For both EU and Non-EU students UK university) months This bank does NOT about setting up their account. free to send money with mobile (ii) Completing a full write letters They must also have an email banking app or online banking with time postgraduate address. 2-4 day transfer time or £15 with 1-2 or nursing course working day transfer time. There is a lasting a year or charge in the branch more • Free to receive online international Students may apply transfers (For both EU and Non-EU within 6 months of students) their course start • Online statements only date. Select Account Open to students • As above • As above As above. As above • Easily use our mobile banking app who are 18+ and a • Also, a council • Also, a council Open a Select account at UK resident Tax or utility • Multiple ways to pay: Apple Pay, bill is accepted Tax or utility bill is https://personal.natwest.com/ Google Pay™ accepted as proof personal/current-accounts/ as proof of of residence • Contactless Visa Debit Card. Limits residence. select_account.html apply. • With an • With an attendance • Arranged overdraft available (subject attendance certificate to eligibility) certificate alone only an • No monthly fee alone only an International International Student account • No student offers Student can be opened account can be opened. Bank information correct at time of issue
15 Banks in Headington HSBC 108 London Road,Headington OPENING HOURS – Mon-Fri 10.00 – 14.00, Sat & Sun – Closed Account Who can apply Documents Documents required For visa applications Making your application to required for EU for non-EU students open an account students (this may change in 2021) Bank Account/Basic Bank Account Course length must • Valid passport • Valid passport Visa confirmation letters Currently, appointments to open • Visa debit card be 6 months or OR an EU ID on headed paper new accounts cannot be made in more card • Valid visa* available stating the the branch. • No monthly fee OR Biometric previous days balance • Fees for international transfers • Brookes Residence Permit and the lowest balance New account applications must attendance (BRP) within the last 90 days be made online: • Printed statements posted certificate with • Brookes www.hsbc.co.uk/current- monthly or printed online local address attendance Statements can be accounts certificate with printed but must ask for For recent Bank announcement see * Tax Identification the bank logo and the IMPORTANT below: number may be local address bank does not stamp Apply for a “Bank Account,” required *The attendance these. NOT a “Student Account”. “Services in our branches and contact centres are currently limited because of signature must be signed by hand by a If you apply for a “Student the coronavirus outbreak. Unfortunately Account,” you will be turned we are unable to offer new products in university official (ie a wet signature) down. branches or contact centres, or set up appointments at the moment. Documents for verification can be uploaded. However, you may If you’ve applied for a new account online be asked to visit the branch to recently, please allow extra time for your provide further documentation. application to be processed as the queues are longer than usual – no need to call us, When you apply online the we’ll let you know when it’s ready to use.” system will choose whether to issue you with a bank account or basic bank account. Bank information correct at time of issue
16 HEADINGTON CAMPUS Stop B6 JP Buses towards Paul Kent & Crescent Halls, Parade Green GIPSY LANE & Cowley Road AB. Abercrombie P P U5 P Brookes G INT. International Centre Print £ P Avo Café Oxford Brookes International P FH WA LK Architecture P Brookes P E NE Y P JHB. John Henry Restaurant CH Built Environment SNA Western Brookes Building Cheney Courtyard TO Student BCK. Buckley Main Reception Village Stop B7 SNC P Academic Office Brookes Union Buses towards JHB Finance & Legal Services Marston Road P Sir Kenneth Café Central Wheare Hall P P Marketing & Communications Careers Centre INT Multifaith Rooms U5 Central Deli Courtyard JHB Research & Business Development IT Service Desk SIDE WALK Lecture Theatre Strategic Change & Planning Library Student Finance Student Central GIPSY LANE CLC SC P Glass Tank Reception Wellbeing Taylor’s Yard P The Terrace P V AB Health Oxford City Centre Approx 30 mins walk CLC. Clerici Upgrade Business School COL 24-hour computer rooms LLD Stop B4 Clerici Café Buses from London/Tube £ Piazza Stop B5 Sir Kenneth Wheare Hall JP. John Payne BCK Buses towards Harcourt Hill Campus, Marston Road Site & Oxford City Centre/U1 & U5 Vice-Chancellor’s Office Architecture workshops ROAD P P U1 U5 TUBE GTON Estates & Campus Services COL. Colonnade P IN HEAD Technology Laboratory ON ROAD Main Entrance Bank HEADINGT GH U1 TUBE Approx 2 mins walk Colonnade Store LLD. Lloyd Stop B2 Buses towards Wheatley Campus/U1 Medical Centre Accommodation Bureau Area closed Stop B3 Buses towards London/Tube for campus OxINMAHR Admissions redevelopment Studental Transport Services E PULLENS LAN UK Recruitment & Partnerships P P FH. Fuller Brookes Restaurant SNC/SNA. Sinclair & Annex Harberton Mead Print, Post & Distribution PRICRY Health & Life Sciences CLO E SE Approx 2 mins walk HHH MA G. Gibbs TO. Tonge PLA CABE Humanities & Social Sciences CE P Bioinnovation Hub MC P English & Modern Languages P P P History, Philosophy & Culture P RO RHB CU CK P P HEADINGTON HILL MARSTON ROAD Visitor Entrance OO P P LA NE DS DS. Drama Studio MRA. Annex P Oxford City Centre MRM GH. Gatehouse MRG. Gym P Approx 30 mins walk P V Headington Approx 20 mins walk Clinical skills and simulation labs MRG via John Garne Way HHH. MRA Buses towards JR Hospital Headington Hill Hall MRM. Main Building Confucius Institute Clinical skills and simulation labs P U5 X13 Clive Booth Student Village Law IT Service Desk Approx 2 mins walk Marston Road Jane Ashley Lecture Theatre RO. Red Oak P AD P Approx 20 mins walk Nursing and Midwifery O via John Garne Way NR RHB. Richard Hamilton Restaurant and Cafe TO Buses towards RS Staff Car Park JAC KS City Centre Pick up and £ Arts MA TR AW Information Drop Off Library Cash Point ’S L and Headington ANE U5 X13 P Cycle Parking Bus Stop Shop Multifaith Room SC. Centre for Sport MARSTON Car Parking Café Toilets Baby Change ROAD P Accessible Accessible Halls of Parking Restaurant Toilet Residence Visitor Gender Neutral Walking P V Parking Bar Toilet Steps Distance
17 Shopping Food Most people buy ingredients for cooking at ac.uk/students/isat/preparing-your- home from a supermarket. You can either visit arrival/shopping-in-oxford. These shops the supermarket, or buy online and have your may sell food from your home country or groceries delivered. you may be able to buy things which are not Popular cheaper supermarkets include Aldi, available in the larger supermarkets. On the Tesco, Asda, Lidl, Co-op and Iceland. Other web page, you will also find food shopping supermarkets, such as Waitrose, M&S and tips from international students. Sainsbury’s, have arguably better quality food If you are new to cooking for yourself and but are more expensive. You can also buy from want some fun tips and healthy alternatives, the online supermarket, Ocado. visit www.studentcooking.tv. Most supermarkets will give you a points card Typical foodstuff costs: Source: Tesco which will get you discounts on your shopping. Milk (2 pints, semi- 80p In the Coop students get 10% discount with skimmed green top) their Totum card. In the larger supermarkets, you will usually find a range of gluten-free and Loaf of fresh white bread £1.00 lactose-free products and a continental food A dozen eggs £1.69 section. Chicken breasts (1kg) £5.85 Headington is the closest shopping area to Rice (1kg own brand) £1.20 the Headington University Campus and the Potatoes (2.5kg) £1.45 map on page 29 shows the most popular Apples £1.20 shops available there. There are also many (x6 Golden Delicious) shops and restaurants on the Cowley Road Oranges (x5) 89p selling food from around the world, including Carrots (1kg) 49p halal products. For a list of smaller food Tomatoes (1kg) £2.09 shops in Oxford which are popular with Brookes students, visit www.brookes. Online shopping and deliveries It is helpful to know how you can get food and other necessities delivered to your door. On this page, you will find some tips about online shopping and deliveries, as well as some provider suggestions. www.brookes.ac.uk/students/isat/ living-in-uk/online-shopping
18 International Student Food Survey To help new students make decisions about where to shop for food in Oxford, we asked first year international students from the 2019 cohort to answer a short survey about where they shop for food. 153 students responded, including 60 different nationalities. Students were asked for the name Just over 50% of students who of the main supermarket they use. responded to the survey, said they also liked to shop at smaller food shops. Here are a selection of the shops: 19% 22.9% Sainsburys Headington Indian Headington Others* Food and grocers Wine Euro European Cowley 15% Supermarket food Aldi Brasileiro Brazilian Cowley 43.1% meat and Tesco grocers Seoul Plaza Korean Cowley grocery shop Jing Jing Mixture of Cowley Oriental Food Asian foods *Other supermarkets: Lidl, Co-Op, Store Iceland, M&S, Waitrose, Asda Erdem Food Fresh fruit Cowley Centre and veg, halal meat We also asked students to share Thong Heng Mixture of Windmill Rd, their top tips for shopping: Oriental Asian foods Headington Uhuru Whole Organic Cowley ✓ “Organise your meals for the week Foods vegetarian/ and do one big food shop. This will vegan save you money and make you cook Tahmid Stores Indian Cowley healthy filling meals.” grocers/ halal meat ✓ “There are many different grocery Zubr Polish Cowley shops in Cowley: for people from supermarket many different backgrounds, cultures and ethnicities.” ✓ “Use loyalty cards and then you can The main reason given by students collect points for discounts.” for shopping at these stores was: ✓ “Go at a late time for reduced food.” ✓ to find food from their home countries, ✓ “Have a check list when you go ✓ to buy foods they cannot find in the shopping so you don’t over spend.” larger supermarkets, ✓ for religious purposes Survey performed by Jasmin De Zilva.
19 Household Goods prices at www.moneysupermarket. com/mobile-phones or compare different You may need to buy things for your room or providers at the Carphone Warehouse in house. If you are living in a hall of residence, Oxford www.carphonewarehouse.com. your bedding and cooking utensils are not included but bedding and kitchen packs can be pre-ordered from your home country via Charity Shops UniKitOut and delivered to your door. There are some charity shops in Headington www.unikitout.com/?partner= which sell second hand clothes, shoes, Oxford%20Brookes%20University furniture and lots of things you might want for You can also buy these products locally when a new house. These have been donated by you arrive. In the Oxford City centre, shops people who can no longer use them. such as Primark, Argos, M&S, Debenhams You can also find second hand things on and Poundland stock household goods. You www.gumtree.com/oxford can order them before you arrive and go and collect them once you are here. In Cowley www.dailyinfo.co.uk/free centre, shops such as Matalan, Wilko, B&M, uk.freecycle.org Asda Living or TK Maxx will sell these things You can find further information about accommodation at www.brookes.ac.uk/ studying-at-brookes/accommodation/ prospective-students/moving-in COVID-19 Mobile Phones For the most up-to-date information please use the Most international students use a pay as web links supplied throughout you go or SIM card only. Mobile phone this booklet. companies will give these free when you top For university-wide up with credit for your phone eg O2, 3, EE information please see or Vodaphone. Giffgaff, ID mobile, VOXI and www.brookes.ac.uk/ other online only companies can be good alerts/coronavirus value www.giffgaff.com, www.idmobile. co.uk or www.voxi.co.uk. You can check
20 Adapting to life in the UK Moving to a new country can be challenging and you are likely to experience highs and lows while you are here. Settling in can take some time and can be tiring as you will be learning new things all the time. Here are some things that can help you make the UK your second home. Making friends Finding things to do in Oxford ✓ Join our Global Buddies scheme. Oxford is a historic city with fantastic museums See page 11. and architecture. It has theatres, cinemas, clubs ✓ Come to ISAT international social events. and live music venues as well as lovely parks to See page 10. explore and relax in. There are lots of places to eat and drink, with food from around the world. ✓ Meet people with similar interests through We publish some of these on our website at: Brookes Union clubs and societies www.brookes.ac.uk/students/isat/social. www.brookesunion.org.uk/societies ✓ Join Student Connect. Student Connect Find out more at: is a tool to help you make contact with www.dailyinfo.co.uk another student who shares one of www.oxfordcityguide.com your interests. It is run by the Multifaith www.livinginoxford.com Chaplaincy in Wellbeing. You simply fill in a short form and the team will do their best to match you up with someone who shares at least one of your interests. Email firstname.lastname@example.org to sign up. ✓ Join Oxford Brookes Erasmus Student Network (ESN). They run events throughout the semester and all students are welcome brookes.esnuk.org ✓ Join Oxford University’s Union (OUSU) and take part in their activities www.oxford- union.org/joining/oxford_brookes ✓ Meet new people from the community and from all over the world, practise your English through games, and learn about British culture and customs at the International English Club, (IEC.) The IEC is run every week by a friendly group of local Christian volunteers from the Multifaith Chaplaincy and local churches. It is open to people from all faiths and those who do not follow a particular religion. www.brookes.ac.uk/students/ wellbeing/chaplaincy/whats-on/ international-english-club ✓ Use www.meetup.com to find groups and activities in Oxford which you can join. This can be a great way to meet British people.
21 Being polite in the UK toilets and sometimes even to enter class. People will be annoyed at you if you do ➤ Most people shake hands when they are not wait in the queue. If someone is there first introduced but as you get to know before you, let them go first. If you forget them better, they may greet you with a to queue, just apologise. kiss on the cheek or a hug. ➤ The British sense of humour can be ironic ➤ Being late is seen as bad manners in the and confusing. Don’t worry. As you get UK. Aim to arrive five minutes early for to know the people better, you will start classes so there is time to sit down before understanding the jokes. If you are not they begin. If you are going to be late for sure, just ask. an appointment, let the person you are meeting know. You can be a little late if ➤ Some people, clubs and societies meet you are going to someone’s house for a in pubs (public houses). All pubs serve party or dinner. non-alcoholic drinks so you don’t need to worry if you don’t drink alcohol yourself. In ➤ You will often hear the words ‘excuse me’, the UK, it is legal to drink alcohol if you are ‘please’, ‘thank you’ and ‘sorry’ and it’s 18 years old or over. Alternatively, people good to use them yourself. meet in the many cafés in Oxford. ➤ People like a lot of space around them so ➤ Tips are usually only given when you don’t stand too close to them. receive table service for example in cafes, ➤ Try not to ask personal questions, for pubs, or restaurants. You do not need to example, about age, their salary, religious tip if you are just buying drinks at the bar. beliefs or politics until you know them very Tipping is normally around 10%. well. ➤ We queue (stand in line) for everything here; for buses, to pay in shops, for
22 Support While You Are Here Online contact details for most departments Student Support can be found on the Oxford Brookes Co-ordinators (SSCs) Website. www.brookes.ac.uk. If you are unsure of anything, ISAT can usually help or Each faculty has a network of Student Support redirect you to another group that can do so. Co-ordinators (SSCs) at Brookes to support you during your time here so help is never far away. They can help with any problem or issue International Student Advice you may face during your time at University. Team (ISAT) They want to make sure you get the most out ISAT offers information and advice on issues of your experience here at Oxford Brookes and such as immigration, employment, financial that nothing gets in the way. difficulties and general academic matters. www.brookes.ac.uk/students/support- We’re a good place to start if you’re not sure services/ssc who to ask. Global Exchanges and Email us email@example.com, telephone us Study Abroad Team Mon-Fri 11.00am-13.00, UK time, +44 (0) 2031 074490, or join us All exchanges and study abroad students Mon-Fri 13.00-15.00, UK time, via Zoom. will be contacted by the team about how to access support at Oxford Brookes. For updated details please visit our online contact page www.brookes.ac.uk/ The Exchanges Team is working remotely: students/isat/contact Monday to Friday 9.00-17.00. To schedule a meeting via Google Hangouts contact us at firstname.lastname@example.org Research Degrees Team The Research Degrees Team works closely with the faculty Research Offices to provide a comprehensive professional support service for all research students; from first enrolment to conferment of your degree. If you have any queries or need advice about your programme, we can be contacted during normal office hours by email: email@example.com
23 Academic Development Team Support for students who have Students on courses from foundation to a disability or a specific learning PhD level are welcome to see an Academic difficulty Development tutor for advice on study If you have a specific learning difficulty, skills, maths or statistics. The Academic such as dyslexia, dyspraxia, dyscalculia Development Team is a friendly, confidential or AD(H)D, information about reasonable service which offers advice on a wide adjustments and support is available on the range of issues including understanding the Dyslexia/SpLD website: task, planning, researching and structuring www.brookes.ac.uk/students/wellbeing/ essays and assignments. The Academic dyslexia-spld. If you would like an advice Development Team also has many online appointment to arrange your support, please resources. Find out more at: email firstname.lastname@example.org or call www.brookes.ac.uk/students/academic- 01865 484653. development Financial difficulties Academic English Although students are expected to have If English is not your first language Brookes enough money to pay their fees and support offers a range of Academic English themselves, we know they can sometimes modules and courses. Undergraduate and have unexpected problems with money for postgraduate students can take credit bearing a variety of reasons. It is very important to modules or short courses at any stage of talk to someone as soon as possible, and to their degree and one-to-one or online writing let the Student Finance Team know if this is consultations are always available. Find out going to affect your fee payments. more at: www.brookes.ac.uk/students/ email@example.com upgrade/academic-english. Students may be able to apply for Financial Someone to talk to privately Aid. www.brookes.ac.uk/studying-at- brookes/finance/financial-aid The Counselling Service offers you the opportunity to discuss anything important to If financial worries are affecting your health you or troubling you in confidence. you may find that talking to someone really helps so do call the Counselling Team This could be fear of failure, bereavement, www.brookes.ac.uk/students/wellbeing/ homesickness, relationship problems or counselling depression. www.brookes.ac.uk/students/wellbeing/ counselling
24 Careers are only available at our main surgery, St Bartholomew’s Medical Centre. The careers service offers one-to-one advice and guidance and practical support in job If you are being treated for a long-term searching, applications and preparing for medical condition, register as soon as interviews to international students. possible and make an appointment to see your new doctor. Take your home doctor’s ISAT can advise you on how many hours name and address, copies of your previous of paid work your visa will permit you to do medical records and a list of any of your inside and outside of semester time. medicines when you go to the appointment. You can find out more at Your can find more details at www.brookes.ac.uk/students/careers/ www.brookes.ac.uk/students/support- international-and-eu-students services/medical-centre Brookes’ Union Advice Dental The Union Advice Service can give advice on Dental work is subsidised by the NHS but a range of issues including financial difficulty there is a charge each time you use the and financial aid, housing issues, university service. Studental is our dental clinic in the processes such as mitigating circumstances, Colonnade Building on Headington Campus. appeals and complaints and general matters To book an appointment visit the website such as, healthcare, consumer, employment www.studental.co.uk or phone 01865 and tax and civil legal matters. We can also 689997. Email firstname.lastname@example.org signpost to Wellbeing, Counselling and Disability services. www.brookesunion.org.uk Medical Your name while you Most students have access to the National are in the UK Health Service including seeing a General • Always write your name in the same Practitioner doctor (GP) for non emergency way (spelling and order) – as it is appointments or the hospital for emergencies. printed in your passport. To access this, you will need to register with a • When you receive your student card, doctors’ surgery. Brookes has a Medical centre check that your name is in full in the on campus. It is located in the 3rd floor of the way you want it to appear on your Colonnade Building on Headington Campus certificate/diploma, and make it clear and is open from 8.30am – 6.00pm, Monday to which name you want us to use as Friday (semester time only). GPs are available your surname (family name). to talk to you via telephone, (01865 242334) or video consultation and if necessary, they will • If your country does not use first then arrange for you to be seen. Please note name and surname, decide in you can order repeat prescriptions via email. advance which part of your name you will use as your surname and always During semester time, appointments use it in the same way. are available both on campus at the Medical Centre and at the main surgery, St Bartholomew’s Medical Centre, on the Cowley Road. During vacation, appointments
25 Religion, Belief and Spirituality Multifaith Chaplaincy Pastoral Care The Multifaith Chaplaincy offers support, If you are finding student life tough, a chat, friendship, hospitality and information to (not necessarily religious or spiritual in people of all faiths and none. We keep details nature,) often helps. You can reach out to of churches, mosques, temples and other the Wellbeing Team or contact Pastoral Care faith communities in Oxford. The University for a safe space to talk things through via has a team of Christian, Jewish, and Muslim telephone, or Google Meet. Chaplains and benefits from good relationships with other local faith communities. Student Connect Please send any enquires by email or telephone Student Connect is designed as a tool to the main Wellbeing reception Phone: +44 (0) 20 help students who are isolated connect with 3107 4461 who will be able to put you through. someone else who shares their interest. www.brookes.ac.uk/students/wellbeing/ After we receive people’s forms with their chaplaincy stated interests, we cross-reference and pair them up by email. It can take up to 2 weeks, depending on the number of forms we’re Multifaith Chaplaincy Events receiving and how specific people are about You are welcome to join us their interests, but we try to match most www.brookes.ac.uk/students/ people within a few days. We’ve had a great wellbeing/chaplaincy/whats-on response and already sent out the first batch of matches. You simply fill in a short form and our Multifaith Chaplaincy team will do our best to match you up Online Events with someone who shares at least one of Members of the Multifaith Chaplaincy team your interests. We’ll email you both at your are running online events to support students Brookes email address so that you can – wherever you might be in the world. Some connect. of our events are designed for international To find out more, and join in with Student students, most are open to everyone. You Connect www.brookes.ac.uk/students/ can find out more about Crafternoon Tea, the news/make-a-new-connection International English Club, meditation and relaxation events, and religious and worship services. We also maintain a list of local worshipping communities. To find out more, visit our website (see above) or email email@example.com.
26 Studying at University In the UK, students often work independently such activity will be delivered through high which may be different to what you might quality, online learning. The lecturer will give a have been used to in your own country. Your general overview of a topic and you will need Oxford Brookes tutors will expect you to to take notes. If there is something you don’t develop a critical approach to your studies, understand, make a note and ask your tutor analysing what you read, and offering your about it later. own arguments based on a wide range of Face-to-face teaching in the form of seminars evidence. and tutorials, will still take place but it will be Plagiarism, which means presenting restricted to small groups or individuals. someone else’s work as your own, is strictly A seminar is a class of up to 15 students. The forbidden and can result in you failing your tutor will give you the topic in advance and you course. When using information from books, may need to read about it or prepare a short or other sources, write it in your own words presentation to discuss in the seminar. or put it in quotation marks and reference the original book or article. Ask your tutor or The aim of the seminar is to analyse the topic Academic Adviser if you do not know how through debate. Your tutors will encourage you, to reference your work. To do well, you will so don’t be afraid to speak out and challenge need to compare different books and articles others and offer your own ideas. that you have read, commenting on whether Independent study will help you learn skills their arguments make sense and making such as research, critical analysis and problem judgements about the quality of their evidence. solving, which will help you develop your own Successful students do not claim to know ideas and confidence. all the answers, but they do ask the right Your tutor or Academic Adviser will have questions. a regular office hour when you can go to Oxford Brookes will follow all government ask them questions one-to-one. This is an guidelines to ensure the wellbeing of all opportunity to discuss how your work is going students and staff in response to Covid-19 and any problems you are having with the topic alerts. Nevertheless, we intend to work or with studying in general. towards our campuses being open as fully as possible from 25 January 2021 onwards. This will mean that there will be some adaptations to the method of delivery for some courses, in order to comply with public health guidelines. It is generally the case that most courses will COVID-19 include lectures, seminars, tutorials, practical For the most up-to-date work, independent study and assessments. information please use the web links supplied throughout A lecture is a large class, sometimes with this booklet. over 100 students that lasts around one For university-wide hour. However, as a result of Covid-19, in the information please see academic year 2020/2021 there will be no www.brookes.ac.uk/ large-scale, face-to-face teaching delivery (eg alerts/coronavirus large lectures) at Oxford Brookes. Instead,
27 Checklist of things to do and people to meet People to find at Oxford Brookes Who are they? What can they help with? Where are they? Online • Here to help with any questions. Please see www.brookes.ac.uk/new- Induction Team Make sure you contact them if you students for further information about the have missed your induction events. Online Induction Team. Enrolment • Enrolling (you need to do this by You will receive an email to alert you that Team Friday 5 February for full-time online enrolment has opened. More details students and Friday 12 February for can be found at part-time students) www.brookes.ac.uk/new-students/ before-you-arrive/online-enrolment Student • General questions about studying at Contact details are www.brookes.ac.uk/ Central Advice the University students/student-central Team • Queries about student cards Instructions on how to download your Attendance Certificate can be found on the following student central page www.brookes.ac.uk/students/student- central/faq/attendance-certificate International • If your BRP is sent to the University, Find out what you need to do for visa Student they will post it out. Make sure your enrolment and to get your BRP at term-time address is correct in your www.brookes.ac.uk/students/isat/ Compliance student information and change it if preparing-your-arrival/collecting-your- Team team necessary brp Student • Choosing modules and making a In your faculty. Support full programme Check with the Online Induction Team if Coordinators • Adding and deleting modules you’re not sure • Information on free language www.brookes.ac.uk/students/support- modules services/ssc • If you arrive late, they can let you know what you have missed Academic • Learning about your programme and Your timetable will tell you where and when Advisers what is expected of you to meet them. If you have missed this, check with the Online Induction Team Programme • Postgraduate students need to see In your faculty. Administrators these staff during subject specific Check with the Online Induction Team if induction sessions you’re not sure • Answering any queries you may have about your course Global • Certificates of Arrival for Erasmus You can find the Global Exchanges and Exchanges students Study Abroad Team contact details on and Study • Questions about life as an their webpage. Abroad Team Exchange student at Brookes. www.brookes.ac.uk/international/ study-abroad-and-exchanges Research • All Research Degree programme Student Central, the Forum, ground floor Degrees Team enquiries and matters related to of JHBB admissions Can be contacted during normal office • Enrolment and other programme hours by email: related queries and supporting firstname.lastname@example.org www.brookes.ac.uk/students/ documents research-degrees-team
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