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GETTING STARTED GUIDE SEPTEMBER 2020 - INTERNATIONAL STUDENTS' Welcome to Oxford Brookes University - Oxford Brookes ...
INTERNATIONAL STUDENTS’
GETTING STARTED
GUIDE SEPTEMBER 2020
Welcome to Oxford Brookes University

                                Includes information on:
                                n   Arrivals weekend
                                    and Induction
                                    programme
                                n   Social events
                                n   Opening a bank
                                    account
GETTING STARTED GUIDE SEPTEMBER 2020 - INTERNATIONAL STUDENTS' Welcome to Oxford Brookes University - Oxford Brookes ...
WELCOME TO
OXFORD BROOKES
UNIVERSITY
The International Student Advice Team warmly welcomes you to Oxford
Brookes and we hope you have a fantastic time while you are here. This guide
will give you lots of useful information about starting out at Brookes and in the
UK. Throughout your time at Brookes, you are always welcome to come and
see us in Student Central, JHBB or check our website for information at
www.brookes.ac.uk/students/isat

 Social Media
 You may wish to join some of the Brookes and Oxford groups on Facebook, Twitter and
 Instagram, for example:
 facebook @isat.brookes                     Brookes Sports
 instagram @brookes_isatsocial              BBC Oxford
 Oxford Brookes University                  Oxford Brookes Exchanges
 Brookes Union
GETTING STARTED GUIDE SEPTEMBER 2020 - INTERNATIONAL STUDENTS' Welcome to Oxford Brookes University - Oxford Brookes ...
3

CONTENTS                                      COVID-19
                                         For the most up-to-date
Arriving at Brookes              4      information please use the
                                      web links supplied throughout
Travel around Oxford             5              this booklet.
                                      For university-wide information
Arrivals weekend and induction                   please see
                                           www.brookes.ac.uk/
week activities: September 2020 6           alerts/coronavirus

Induction week workshops
and activities: September 2020   7
Checking your visa and
registering with the police      8
Staying safe                     9
Social events programme          10
Activities                       11
Opening a bank account        12-15
Headington Campus Map            16
Shopping                      17-19
Adapting to life in the UK    20-21
Support while you are here    22-24
Studying at University           25
Checklist of things to do
and people to meet            26-27
Map of Accommodation             28
Headington Shops                 29
GETTING STARTED GUIDE SEPTEMBER 2020 - INTERNATIONAL STUDENTS' Welcome to Oxford Brookes University - Oxford Brookes ...
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    ARRIVING AT BROOKES
    If you are starting your programme from your country or in Oxford, we recommend that you
    attend our induction events as they will help you to make friends and introduce you to life in
    Oxford and studying at Brookes.
    If you have any questions, or need any help, please contact the International Student Advisers
    (isat@brookes.ac.uk)
    The International Student                        Tier 4 Students that need to collect their
    Advice Team (ISAT)                               Biometrics Residence Permit
    Our International Student Advisers and           If you requested that your Biometric
    International Student Helpers are here to        Residence Permit (BRP) was delivered to
    answer any questions you have via emails         the University as part of your visa application
    isat@brookes.ac.uk, phone, and virtual           then you will receive your BRP from us during
    appointments and during Q&A sessions. ISAT       Arrivals and Induction Week.
    also runs social activities and informative      From the 20 August onwards, information
    workshops (see Arrivals Weekend Activities       explaining how to gain access to your
    and Social Events Programme pages).              BRP will be available on the New Students
    www.brookes.ac.uk/students/isat/social/          website, under ‘Welcome Weekend’.
    arrivals
                                                     www.brookes.ac.uk/new-students/
    Online Induction Team                            welcome-weekend-for-everyone
    The Online Induction Team will be able to
    help you with any questions you have and tell
    you who to contact if you have missed your
    induction events. Please see www.brookes.
    ac.uk/new-students for further information
                                                        WiFi 
    about the Online Induction Team.                    Brookes WiFi is available when you are
                                                        on any of our campuses. The password
                                                        is often displayed outside the IT Service
                                                        helpdesk in the Forum, Ground Floor,
                                                        JHBB. You can also obtain the password
                                                        from your hall office, other students/staff
                                                        or, alternatively by phoning the IT Service
                                                        helpdesk. They are currently working
                                                        remotely during semester time 8.00am-
                                                        8.30pm Mon-Fri and during the holiday
                                                        8.30am-5.00pm Mon-Fri.
                                                        Enrolled students can also use Eduroam
                                                        which allows them to access WiFi across
                                                        all the Oxford Brookes Sites.
                                                        To find out more please visit the
     You can find lots more information for             University Wifi page
     new students, including enrolment                  www.brookes.ac.uk/it/essentials/
     information, at                                    wi-fi
     www.brookes.ac.uk/new-students
GETTING STARTED GUIDE SEPTEMBER 2020 - INTERNATIONAL STUDENTS' Welcome to Oxford Brookes University - Oxford Brookes ...
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    TRAVEL AROUND OXFORD
    The BROOKESbus timetable varies between        The BROOKESkey App
    semester and vacation periods. Timetables
                                                   The BROOKESkey App is new for students
    are online at brookesbus.oxfordbus.co.uk/
                                                   starting this academic year (20/21) and
    timetables, on the screens around campus
                                                   exclusively available to only Oxford Brookes
    or in the timetable booklet. Make sure you
                                                   University. It offers discounted travel for Oxford
    know when the last bus leaves.
                                                   Bus Company services and their coach
    To access discounted travel in Oxford, use     services to Heathrow and Gatwick airports.
    your University photo ID on local Oxford Bus
                                                   Apply online before you arrive:
    Company and Stagecoach bus services.
                                                   You can make your application as soon as
    Simply show your valid University ID card to
                                                   you have your Oxford Brookes University
    the bus driver for the discounted fares.
                                                   Student Number. To create a BROOKESkey
    Please remember to follow the current          account and for further information on all
    government travel guidelines.                  Travel products and routes, visit the following
                                                   Oxford Bus Company link.
                                                   brookesbus.oxfordbus.co.uk/brookeskey
                                                   BROOKESkey App process:
                                                   After completing your application you will
                                                   receive a verification email. You will then be
                                                   provided with a unique code to download the
                                                   app for your mobile device. This will allow you
                                                   to access discounted travel products.
                                                   If you have a query about your application,
                                                   please contact brookesbus@oxfordbus.
                                                   co.uk
                                                   Extra Inclusive Travel Pass:
                                                   In addition to the BROOKESkey offers, some
                                                   students are eligible for an extra Inclusive
                                                   travel pass. This pass allows students to
                                                   travel on the public BROOKESbus services at
                                                   no charge.
                                                   Eligibility for this extra pass is dependent on
                                                   accommodation and course status. Details
                                                   on the eligibility criteria are available here.
                                                   www.brookes.ac.uk/travel/brookeskey
                                                   For further queries and support please visit
                                                   www.brookes.ac.uk/travel
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    ARRIVALS WEEKEND AND INDUCTION
    WEEK ACTIVITIES: SEPTEMBER 2020
    Saturday 12 September
    Introduction to ISAT and virtual chat:             Every day, Induction Week
    13.00 – 14.00                                      (14-18 September)
    On Google Meet                                     Q&A with current Brookes students:
    International English Club introductory            TBC
    session: 16.30
                                                       Other activities
    Sunday 13 September                                Scavenger Hunt in Oxford: Go on
                                                       a hunt around Oxford – a fun activity
    Introduction to ISAT and virtual chat:
                                                       to familiarize yourself with the city.
    13.00 – 14.00
                                                       £30-voucher to be won!
    On Google Meet
    Compulsory Introductory Sessions                   Instagram competition: Join us on
    See pink box below                                 Instagram (@brookes_isatsocial) for
                                                       some fun activities and competitions.
    International Students’ Welcome Quiz:
                                                       £30-voucher to be won!
    17.30 – 19.30
    Time to relax and have fun! Join us for an         Tours
    online quiz (with a £50 prize for the winner!) –
                                                       Visit the ISAT Social Activities pages for
    get the link from the ISAT website.
                                                       more information about the tours organised
                                                       by our favourite guides in Oxford!
     SUNDAY 13 SEPTEMBER                               www.brookes.ac.uk/students/isat/social

     INTERNATIONAL STUDENTS’                           Quarantine
     INTRODUCTORY SESSIONS
                                                       Do you have to quarantine when you
     All students MUST attend these online             enter the UK? We have created an Online
     sessions – get the link from the ISAT             Activities webpage full of useful resources
     website.                                          for you! We will also be hosting some
                                                       live online sessions from Wednesday
     14.00 Undergraduate students (EU
                                                       26 August, to help you socialise during
     and International) including the following
                                                       your isolation period and to give you the
     Pathways students: University English and
                                                       opportunity to ask us questions.
     International Foundation
                                                       www.brookes.ac.uk/students/isat
     15.00 Postgraduate students (EU
     and International) including the following
     Pathways Students: Pre-Masters Diploma            HOW TO JOIN
     and Two Years Masters                             For additional events and for further details
                                                       including instructions on how to book,
     16.00 Exchange students and Study                 please visit the ISAT activities webpages:
     Abroad Students  (EU and International)
                                                       www.brookes.ac.uk/students/isat/
                                                       social/arrivals
                                                       or the new students webpages:
                                                       www.brookes.ac.uk/new-students
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    INDUCTION WEEK WORKSHOPS
    AND ACTIVITIES: SEPTEMBER 2020
     WORKSHOP                            DATE            TIME             SESSION TYPE
     Life as an international            Monday 14       12.00-13.00      Live online session
     student (ISAT)
                                         Monday 21       10.00-11.00      Live online session
     Money and employment for            Tuesday 15      13.00-14.00      Live online session
     international students (ISAT)
                                         Tuesday 22      13.00-14.00      Live online session
     UK culture and lifestyle –          Thursday 17     16.00-17.00      Live online session
     what to expect (ISAT)
                                         Thursday 24     16.00-17.00      Live online session
    You can find the links to join on the ISAT or new students website.

    New students’ website
    As well as your online course induction there will be lots of other events and activities going
    on during Induction week.
    Please see the events calendar on the new student webpages and the ISAT activities
    webpages for further information.
    www.brookes.ac.uk/new-students
    www.brookes.ac.uk/students/isat/social/arrivals
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    CHECKING YOUR VISA AND
    REGISTERING WITH THE POLICE
    (TIER 4 VISA STUDENTS)
    Important information for                         You must take the following documents to
    Tier 4 students                                   your appointment:
                                                      n Valid passport and visa
    When you receive your visa, please check the
    following things:                                 n £34.00 in cash
    n Your name, nationality and date of birth        n Attendance letter (you can get this from
        are correct.                                    Student Central)
    n The end date of your visa is correct. If your   n Proof of address (Tenancy Agreement or
        course is over 12-months long, your visa        Oxford Brookes Licence to Occupy)
        should end 4 months after your course         Instructions for downloading your attendance
        finishes. If your course is between 6 and     certificate, which has your local address
        12 months, you should have 2 months           on it, can be found on this Student Central
        after your course finishes.                   webpage
    n Whether you need to register with the           www.brookes.ac.uk/students/student-
        police. This will either be on your visa or   central/faq/attendance-certificate
        your visa letter.
    www.brookes.ac.uk/students/isat/visas/            Updating your Police
    important-information-for-tier-4-students         Registration Certificate
                                                      You must also update your Police Registration
    Registering with the police for                   Certificate every time you change your address,
    the first time                                    get a new visa, passport or BRP card or
                                                      change any anything listed on the back of
    Some nationalities who have a Tier 4 visa
                                                      your certificate. To do this, update your details
    need to register with the police. This should
                                                      online and book an appointment. You will need
    be written on your vignette, BRP or the letter
                                                      to take evidence of your change (eg your new
    you received from the UKVI.
                                                      visa or evidence of your new address) to the
    You need to register online within 7 days         appointment. You will also need to take your
    of receiving your BRP, then book an               passport, visa and police registration certificate.
    appointment to show your documents and
                                                      We recommend that you keep your passport
    collect your certificate. Information and the
                                                      and BRP card together. If you lose your BRP
    link to the online form are available at:
                                                      card, it can take 8 weeks to replace and
    www.brookes.ac.uk/students/isat/visas/
                                                      costs £56.
    police-registration
    [These instructions are subject to change as      Keep copies of your documents
    a result of the COVID-19 situation and face
    to face meetings may be slightly changed or       Keep copies of your passport, BRP and bank
    completely changed so that communication          cards in case you lose them. Keep your BPR
    is online, by email, by phone, or by post,        card with your passport but not in your wallet.
    instead of face to face. Please visit the         If you lose it, it can take up to 8 weeks to
    webpage listed or email us to find out the        replace.
    latest arrangements]
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    STAYING SAFE
    Personal Safety
    Oxford is a very safe place to live and study but, like any other city, there are risks. Below are
    just a few pointers which, if followed, will go a long way to aid your safety:

    n Trust your instincts, they will usually be          in September 2019. Details of this can
      right – if you feel nervous or frightened           be found on the Student Union website.
      move away from the threat and seek                  www.brookesunion.org.uk/safetaxi
      safety with others or a safer location.          n Use a personal safety app, such as
    n Know where you are going; plan your                https://hollieguard.com
      journeys. How are you getting there?             n Students are being targeted by fraudsters.
      More importantly, how are you getting              Students are contacted on their mobile
      back? Not all public transport in                  phone by people claiming to represent their
      Oxford runs 24/7.                                  bank, the embassy, police or other reputable
    n Don’t carry on you or display large                agency and are told they own funds
      amounts of cash. Keep valuables out of             immediately, often being offered preferential
      sight, eg phones, laptops, money.                  exchange rates on currency conversions. If
    n Do not go into parks after dark. Whenever          you suspect you are being scammed, in this
      possible, do not go out alone. Stay in well-       way, please contact ISAT.
      lit areas.
    n Do not accept lifts in vehicles from people
      you don’t know.                                                  COVID-19
    n Always keep a list of emergency contact                     For the most up-to-date
      numbers in your mobile phone.                                information please use
                                                                   the web links supplied
    n If threatened with violence for property do                 throughout this booklet.
      not fight for it – hand it over. Property can                    For university-wide
      be replaced; you can’t.                                      information please see
    n The Students’ Union launched a new                           www.brookes.ac.uk/
      Safe Taxi partnership with a local taxi firm                   alerts/coronavirus

     SECURITY CONTACTS
     Internal
     24/7 Security services
     01865 483060
     security@brookes.ac.uk

     EMERGENCY CONTACTS                                 For further information about Security
     Police, Fire, Ambulance –                          Services at Brookes and for advice
     Emergency 999                                      and support services information visit
                                                        the web page www.brookes.ac.uk/
     Police – Non Emergency 101                         security
GETTING STARTED GUIDE SEPTEMBER 2020 - INTERNATIONAL STUDENTS' Welcome to Oxford Brookes University - Oxford Brookes ...
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     SOCIAL EVENTS PROGRAMME
     The International Student Advice Team (ISAT) organises social events every semester.
     Here are some of the highlights of the programme for Semester 1, September-December
     2020. Check our website for the full programme, as well as Facebook and Instagram for the
     latest updates!

     Themed weeks
     During themed weeks, we organise a variety of events around a specific topic such as studying
     in the UK, cultural awareness, Halloween and Christmas. The programme usually includes
     competitions with great prizes to win, workshops, activities in Oxford and fun quizzes.

     Reccurring events
     Google Meet chat with an ISAT Adviser
     Every Wednesday until Week 3, and every other Wednesday afterwards.
     Join other international students for an informal chat with an ISAT Adviser about various topics.
     ISAT British Book Club
     Every 3 weeks
     Focusing on British literature, the ISAT British Book Club will help you make friends and learn
     about Oxford & the UK through fiction!

     Facilitated activities
     ISAT helps students with similar interests get in touch with each other. We will regularly make
     activities suggestions; you will be able to tell us if you’d like to join and we’ll put you in touch
     with all the other students who have registered their interest for this particular activity.

                                                                         More about
                                                                         ISAT events
                                                                         For more information
                                                                         about the events,
                                                                         check the ISAT website
                                                                         www.brookes.ac.uk/
                                                                         students/isat/social/
                                                                         events-and-trips
11

     ACTIVITIES

                                                                Photo Competition
                                                               Take part in our photo
                                                               competition for a chance to
                                                               win amazing prizes!
                                                               n 1st prize:
                                                                 £30 Amazon voucher
                                                               n 2nd prize:
                                                                 £20 Amazon voucher
                                                               n 3rd prize:
                                                                 £15 Amazon voucher
                                                               Opening date:
     Global Buddies                                            Tuesday 13 October 2020
                                                               Closing date:
     Welcoming new international students to
                                                               Wednesday 4 November 2020
     Oxford Brookes
                                                               Winners announced:
     The Global Buddies             How to register?           Tuesday 10 November 2020
     programme brings together      n Go to www.brookes.       The theme is:
     our current UK and current       ac.uk/students/isat/     Travel and discoveries
     international students with      social/global-buddies
     newly arrived international                               You will need to submit one
     students. Our current          n Check whether the        photo and a short paragraph
     students can share their         programme is right for   (100 to 200 words) to tell
     experience with you and          you                      us about your experiences
     provide tips about how to                                 and discoveries, whether in
                                    n Sign up online
     settle into life at Brookes.                              Oxford, further afield in the
                                                               UK or abroad. It might be,
     There will be a number         Successful completion
                                                               for example, something you
     of free and subsidised         n Get a Certificate of     found beautiful, surprising,
     organised events that you        Participation            or different whilst exploring a
     can go to with your group                                 new place.
                                    n Complete a STAR entry
     as well arranging your own
                                      on BrookesEDGE           For more information and
     activities!
                                    n Develop new skills       the full Terms & Conditions,
                                      such as intercultural    go to our website
                                      communication            www.brookes.ac.uk/
                                                               students/isat/social/
                                                               events-and-trips
12

     OPENING A UK BANK ACCOUNT
     You must have a UK address before you can        leading UK banks. Again we don’t have direct
     open a bank account so you will need to find     experience so you will have the check them
     accommodation first. There are three banks       out for yourself.
     in Headington, which is a 20-minute walk         https://transferwise.com/gb/borderless
     from the main Oxford Brookes Headington          Talk to the banks and choose the best one
     campus on Gipsy Lane. Details of these           for you. If you received regular payments from
     banks are listed on the three following pages.   abroad, it may be best to choose an account
     You can find the location of these banks on      that doesn’t charge for international transfers.
     the map on page 29.                              Make sure you are aware of any other bank
     Bank accounts generally take 2-3 weeks to        charges. UK banks do not usually allow
     open. Since the Covid-19 outbreak most           overdraft loans to international students, and
     banks prefer international students to make      so some banks will send you text warnings if
     their application for an account online and      your money is running out.
     not face to face at the bank branch. Some        If you want to get your debit card instantly
     banks will allow you to upload scanned           when opening your bank account you might
     documents (mobile phone photos are often         want to check out Metro Bank, 4-5 Queen
     permitted.) However, you may be asked to         Street, Oxford. It is open Mon-Sat 10.00 –
     visit the bank for a face to face interview      16.00.
     following your online application.
     The documents that you will need for your        Things to Remember
     application are listed in the tables on pages
                                                      n   Always tell your bank if you change
     13-15. Instructions for downloading your
                                                          your address. If you don’t, your bank
     attendance certificate, which has your
                                                          statements may get lost or returned to
     local address on it, can be found on this
                                                          the bank, and they may then close your
     Student Central webpage, www.brookes.
                                                          account.
     ac.uk/students/student-central/faq/
     attendance-certificate                           n   Talk to the Students Union for advice on
                                                          managing your money.
     We are aware of an online banking company
     called Unizest, www.unizest.co.uk. They
     don’t have a branch you can go into but you      Find out more…
     can open an Aspire bank account before           International students – Opening a UK
     you leave home and deposit money ready           bank account
     for when you arrive. We haven’t got direct       www.ukcisa.org.uk/Information--Advice/
     experience but they have a helpful customer      Studying--living-in-the-UK/Opening-a-
     services team at info@unizest.co.uk and          bank-account
     other universities recommend them. You           The Which Student Calculator
     would need to check they are right for you.      www.which.co.uk/money/university-
     Transferwise is a company that allows            and-student-finance/student-budget-
     customers to spend in any currency, receive      calculator
     money for free and send money around             If you have any difficulties in opening an
     the world with a customer foreign currency       account or getting statements for your visa,
     account – It claims to be 8x cheaper than        contact ISAT (see page 22).
13

     Banks in Headington
     SANTANDER 116 London Rd Headington OX3 9AS
     OPENING HOURS – Mon-Fri 10.00 – 15.00, Sat & Sun – Closed
     Account                                     Who can apply        Documents               Documents required    For visa applications       Making your application to
                                                                      required for EU         for non-EU students                               open an account
                                                                      students
                                                                      (this may change
                                                                      in 2021)
     Basic Bank Account                          Open to all students n Valid passport        n Valid passport      The bank will provide a     No accounts are opened in the
     n No monthly fee                            including those on   n Brookes               n Valid visa OR       statement of account on     Bank branch. You must make
                                                 short courses under       attendance           Biometric           headed paper.               your application online.
     n Bank card for withdrawing cash            1 year                    certificate with     Residence Permit    They will also stamp        Webpage
     n Top up debit card (to make                                          local address        (BRP)
        transactions online the card needs to    This is a standalone                                               statements printed at       www.santander.co.uk/
        be pre-loaded)                           account which                                n Brookes             home from your online       personal/current-accounts/
                                                 can be opened by                               attendance          account or printed at the   basic-current-account
     n Free receipt of online international      those with a limited                           certificate with    bank.
        transfers                                or negative credit                             local address                                   Uploading Documents
     n Free sending of online international      history.                                                           This branch of the bank     If you don’t have a scanner,
        transfers                                                                                                   does not provide letters    Leopard Press in Headington
                                                                                                                                                (12, Windmill Rd.) provides
     n No contactless card or digital payment                                                                                                   photocopying and scanning
     n No overdraft facility or a check book                                                                                                    services.
                                                                                                                                                Alternatively you may choose to
                                                                                                                                                photograph your ID documents
                                                                                                                                                with your phone for your
                                                                                                                                                application
     Essentials Current Account                  Open to students       n Valid passport      n Valid passport      The bank does not write     Webpage
     n Monthly fee £1                            on courses over        n Brookes             n Valid visa OR       letters                     www.santander.co.uk/
                                                 1 year                   attendance            Biometric                                       personal/current-accounts/
     n Contactless Visa debit card                                                                                                              essentials-current-account
                                                 Students can             certificate with      Residence Permit
     n International transfers                                            local address         (BRP)               Bank needs
                                                 upgrade to this                                                    48 hours notice to stamp Uploading Documents
     n Free to send and receive for EU           account which                                n Brookes             statements printed       As above
        Students                                 allows them to                                 attendance          from your Online
     n Free to receive only for non-EU           access additional                              certificate with    Banking
        international Students                   facilities including                           local address
     n No overdraft or checkbook facilities      a contactless visa
                                                 debit card
        available on this account

     Bank information correct at time of issue
14

     Banks in Headington
     NATWEST
     91 London Rd Headington OX3 9AF
     OPENING HOURS – Mon-Fri 10.00 – 15.00, Sat & Sun – Closed
     Account                                     Who can apply            Documents               Documents required         For visa applications       Making your application to
                                                                          required for EU         for non-EU students                                    open an account
                                                                          students
                                                                          (this may change
                                                                          in 2021)
     International Student (Basic) Bank          Open to                  n Valid passport        n Valid passport           Up to 5 months of bank      Online applications only but the
     Account                                     International                 OR an EU ID        n Valid visa*              statements can be           students may have to visit the
     n Visa debit card                           students who are              card (note ID          OR Biometric           printed in the branch and   bank branch following their online
                                                 17+ who have lived            cards from             Residence Permit       stamped.                    application for their documents
     n Choose 1 of 3 offers: Amazon Prime        in the UK for less            Romania not                                                               to be verified.
         Student membership, National                                                                 (BRP)                  Online statements can
                                                 than 3 years                  accepted)
         Express Coachcard or a Tastecard                                 n Brookes
                                                                                                  n Brookes                  also be printed up          https://personal.natwest.
     n Manage your money on the go with          Students need to                                     attendance             at home and will be         com/personal/current-
                                                 be either:                    attendance             certificate with       stamped by the bank.        accounts/international-
         easy to use mobile app                                                certificate with
                                                 (i) A full time                                      local address or                                   student-account.html
     n Tap and pay with your phone using                                       local address          UCAS letter            Any more than 5 months
         Apple Pay and Google Pay™               undergraduate                                                               of bank statements must The student will need a UK
                                                 student (on at least                             *the visa must cover       be ordered.             mobile number to apply as the
     n £10 monthly account fee                   a 2 year course at a                             a period of over 6                                 bank may need to call them
     n For both EU and Non-EU students           UK university)                                   months                     This bank does NOT      about setting up their account.
         free to send money with mobile          (ii) Completing a full                                                      write letters           They must also have an email
         banking app or online banking with      time postgraduate                                                                                   address.
         2-4 day transfer time or £15 with 1-2   or nursing course
         working day transfer time. There is a   lasting a year or
         charge in the branch                    more
     n Free to receive online international      Students may apply
         transfers (For both EU and Non-EU       within 6 months of
         students)                               their course start
     n Online statements only                    date.
     Select Account                              Open to students         n As above              n As above                 As above.                   As above
     n Easily use our mobile banking app         who are 18+ and a        n Also, a council       n Also, a council
                                                 UK resident                Tax or utility                                                               Open a Select account at
     n Multiple ways to pay: Apple Pay,                                                             Tax or utility bill is                               https://personal.natwest.com/
                                                                            bill is accepted        accepted as proof
        Google Pay™                                                         as proof of                                                                  personal/current-accounts/
                                                                                                    of residence                                         select_account.html
     n Contactless Visa Debit Card. Limits                                  residence.
                                                                                                  n With an
        apply.                                                            n With an
                                                                                                    attendance
     n Arranged overdraft available (subject                                attendance              certificate
        to eligibility)                                                     certificate             alone only an
     n No monthly fee                                                       alone only an           International
                                                                            International           Student account
     n No student offers                                                    Student                 can be opened
                                                                            account can
                                                                            be opened.

     Bank information correct at time of issue
15

     Banks in Headington
     HSBC
     108 London Road,Headington
     OPENING HOURS – Mon-Fri 10.00 – 14.00, Sat & Sun – Closed
     Account                                       Who can apply        Documents               Documents required          For visa applications       Making your application to
                                                                        required for EU         for non-EU students                                     open an account
                                                                        students
                                                                        (this may change
                                                                        in 2021)
     Bank Account/Basic Bank Account               Course length must   n Valid passport        n Valid passport            Visa confirmation letters   Currently, appointments to open
     n Visa debit card                             be 6 months or            OR an EU ID        n Valid visa*               on headed paper             new accounts cannot be made in
                                                   more                      card                 OR Biometric              available stating the       the branch.
     n No monthly fee                                                                                                       previous days balance
                                                                        n Brookes                 Residence Permit
     n Fees for international transfers                                                                                     and the lowest balance      New account applications must
                                                                             attendance           (BRP)                                                 be made online:
     n Printed statements posted                                             certificate with                               within the last 90 days
                                                                                                n Brookes                                               www.hsbc.co.uk/current-
        monthly or printed online                                            local address        attendance                Statements can be           accounts
                                                                        * Tax Identification      certificate with          printed but must ask for
     For recent Bank announcement see                                                             local address             the bank logo and the       IMPORTANT
     below:                                                             number may be
                                                                        required                                            bank does not stamp         Apply for a “Bank Account,”
                                                                                                *The attendance             these.                      NOT a “Student Account”.
     “Services in our branches and contact                                                      signature must be
     centres are currently limited because of                                                   signed by hand by a                                     If you apply for a “Student
     the coronavirus outbreak. Unfortunately                                                    university official (ie a                               Account,” you will be turned
     we are unable to offer new products in                                                     wet signature)                                          down.
     branches or contact centres, or set up
     appointments at the moment.                                                                                                                        Documents for verification can
                                                                                                                                                        be uploaded. However, you may
     If you’ve applied for a new account online                                                                                                         be asked to visit the branch to
     recently, please allow extra time for your                                                                                                         provide further documentation.
     application to be processed as the queues
     are longer than usual – no need to call us,                                                                                                        When you apply online the
     we’ll let you know when it’s ready to use.”                                                                                                        system will choose whether to
                                                                                                                                                        issue you with a bank account or
                                                                                                                                                        basic bank account.

     Bank information correct at time of issue
16

                                                                                                                                                                                                                                                                                                                                                             HEADINGTON CAMPUS
             Stop B6                                                                                          JP
       Buses towards
          Paul Kent &
       Crescent Halls,
        Parade Green
                                                                                                                                                                                                                                                                                                                                                             GIPSY LANE
       & Cowley Road
                                                                                                                                                                                                                                                                                                                                                             AB. Abercrombie
                                                                              P   P

                        U5
                                                 P
                                                         Brookes                                G                                                                                                                                                                                                                                                                                              INT. International Centre
                                                         Print                                            £
                                                                      P                                                                                                                                                                                                                                                                                      Avo Café                          Oxford Brookes International
                                    P       FH
                                                                                                                                                                                                                                 WA
                                                                                                                                                                                                                                      LK                                                                                                                     Architecture
                                    P
                                         Brookes                                                                                                                         P                                            E   NE
                                                                                                                                                                                                                             Y
                                                                                                                                                                                                                                                                                                         P                                                                                     JHB. John Henry
                                         Restaurant                                                                                                                                                              CH                                                                                                                                          Built Environment
                                                                                  SNA                                                 Western                                                                                                                                                                                                                                                  Brookes Building
                                                                                                                                                                                                                                                                                                                             Cheney
                                                                                                                                     Courtyard
                                                                                                                                                                TO
                                                                                                                                                                                                                                                                                                                             Student                         BCK. Buckley                      Main Reception
                                                                                                                                                                                                                                                                                                                             Village
          Stop B7
                                                                                          SNC
                                                                                                                                               P
                                                                                                                                                                                                                                                                                                                                                             Academic Office                   Brookes Union
     Buses towards                                                                                                             JHB                                                                                                                                                                                                                           Finance & Legal Services
     Marston Road               P       Sir Kenneth                                                                                                                                                                                                                                                                                                                                            Café Central
                                        Wheare Hall                                                                                                                  P                                                                                        P
                                                                                                                                                                                                                                                                                                                                                             Marketing & Communications        Careers Centre
                                                                                                                                                            INT                                                                                                                                                                                              Multifaith Rooms
             U5                                                                                    Central                                                                                                                                                                                                                                                                                     Deli
                                                                                                  Courtyard
                                                                                                                          JHB                                                                                                                                                                                                                                Research & Business Development   IT Service Desk

                                                                                                                                               SIDE WALK
                                                                                                                       Lecture
                                                                                                                       Theatre                                                                                                                                                                                                                               Strategic Change & Planning       Library
                                                                                                                                                                                                                                                                                                                                                             Student Finance                   Student Central
           GIPSY LANE

                                                              CLC                                                                                                                                                                                                                             SC
                                P                                                          Glass Tank                   Reception                                                                                                                                                                                                                            Wellbeing                         Taylor’s Yard
                                                                                                                                                            P

                                                                                                                                                                                                                                                                                                                                                                                               The Terrace
                        P
                            V
                                                                                                          AB
                                                                                                                      Health
                                                                                                                                                                                                                                                                                                                                        Oxford City Centre
                                                                                                                                                                                                                                                                                                                                       Approx 30 mins walk
                                                                                                                                                                                                                                                                                                                                                             CLC. Clerici                      Upgrade
                                                                                                                                                                                                                                                                                                                                                             Business School
                                                                                                                      COL                                                                                                                                                                                                                                                                      24-hour computer rooms
                                                                                                                                                            LLD          Stop B4                                                                                                                                                                             Clerici Café
                                                                                                                                                                         Buses from London/Tube
                                                                                                                        £
                                                                                                                                Piazza
                                                                                                                                                                         Stop B5                                                                                                                                                                             Sir Kenneth Wheare Hall           JP. John Payne
                                                                                      BCK
                                                                                                                                                                         Buses towards Harcourt Hill Campus,
                                                                                                                                                                         Marston Road Site & Oxford City Centre/U1 & U5
                                                                                                                                                                                                                                                                                                                                                             Vice-Chancellor’s Office          Architecture workshops
                                                                                                                                                                                                                                                            ROAD
                                    P                                                                                                                       P
                                                                                                                                                                             U1 U5 TUBE                                                                GTON                                                                                                                                    Estates & Campus Services
                                                                                                                                                                                                                                                                                                                                                             COL. Colonnade
                                                                                      P
                                                                                                                                                                                                                                                  IN
                                                                                                                                                                                                                                           HEAD
                                                                                                                                                                                                                                                                                                                                                                                               Technology Laboratory
                                                                                                          ON ROAD
                                                                                                                             Main Entrance                                                                                                                                                                                                                   Bank
                                                                                          HEADINGT                                                                                                                                           GH
                                                                   U1 TUBE
                                                                                                                                 Approx
                                                                                                                                 2 mins walk
                                                                                                                                                                                                                                                                                                                                                             Colonnade Store                   LLD. Lloyd
                                                             Stop B2 Buses towards Wheatley Campus/U1                                                                                                                                                                                                                                                        Medical Centre                    Accommodation Bureau
                                                                                                                                                                                                                                                                                     Area closed
                                                             Stop B3 Buses towards London/Tube
                                                                                                                                                                                                                                                                                     for campus                                                              OxINMAHR                          Admissions
                                                                                                                                                                                                                                                                                     redevelopment                                                           Studental                         Transport Services

                                                                                                                                                                                                         E
                                                                                                                                                                                             PULLENS LAN
                                                                                                                                                                                                                                                                                                                                                                                               UK Recruitment & Partnerships
                                                                                                                                                                                                                                                                                                                                  P
                                                                                                                                                                                                                                                                                                                                  P
                                                                                                                                                                                                                                                                                                                                                             FH. Fuller
                                                                                                                                                                                                                                                                                                                                                             Brookes Restaurant                SNC/SNA. Sinclair & Annex
                                                                                                                         Harberton Mead
                                                                                                                                                                                                                                                                                                                                                             Print, Post & Distribution
                                                          PRICRY

                                                                                                                                                                                                                                                                                                                                                                                               Health & Life Sciences
                                                         CLO E
                                                             SE

                                                                                                                         Approx 2 mins walk                                                                                                                                                                                                HHH
                                                           MA

                                                                                                                                                                                                                                                                                                                                                             G. Gibbs                          TO. Tonge
                                                                                                           PLA CABE

                                                                                                                                                                                                                                                                                                                                                             Humanities & Social Sciences
                                                                                                              CE

                                                                                                                                                                                                                            P                                                                                                                                                                  Bioinnovation Hub
                                                                                                            MC

                                                                                          P
                                                                                                                                                                                                                                                                                                                                                                                               English & Modern Languages
                                                                                                                                                                                                                                                                                                                                       P
                                                                                                                                                                                                                                  P
                                                                                                                                                                                                                                                                                 P
                                                                                                                                                                                                                                                                                                                                                                                               History, Philosophy & Culture
                                                  P                                                                                                                                                                                                                                                                                                  RO
                                                                                                                                                                                                                                                       RHB

                                                                                                                                                                                                                                                        CU
                                                                                                                                                                                                                                                             CK
                                                                                                                                                                                                                                                                                               P                                            P                HEADINGTON HILL                   MARSTON ROAD
                                                                                                          Visitor Entrance                                                                                                                                        OO

                                                                                                      P    P
                                                                                                                                                                                                                                                                       LA
                                                                                                                                                                                                                                                                            NE
                                                                                                                                                                                                                                                                                            DS
                                                                                                                                                                                                                                                                                                                                                             DS. Drama Studio                  MRA. Annex
                                                                                                      P
                                                                                                                                      Oxford City Centre
                                                                MRM
                                                                                                                                                                                                                                                                                                                                                             GH. Gatehouse                     MRG. Gym
                                            P
                                                                                                                                      Approx 30 mins walk
                                                                                              P
                                                                                                  V
                                                                                                                                              Headington
                                                                                                                                      Approx 20 mins walk                                                                                                                                                                                                                                      Clinical skills and simulation labs
                                MRG                                                                                                    via John Garne Way                                                                                                                                                                                                    HHH.
                                                          MRA                                                                                              Buses towards
                                                                                                                                                             JR Hospital
                                                                                                                                                                                                                                                                                                                                                             Headington Hill Hall              MRM. Main Building
                                                                                                                                                                                                                                                                                                                                                             Confucius Institute               Clinical skills and simulation labs
                                           P                                                                                                                         U5
                                                                                                                                                                     X13                                                                                                               Clive Booth Student Village                                           Law                               IT Service Desk
                                                                                                                                                                                                                                                                                               Approx 2 mins walk
                                                                                                                                                                                                                                                                                                    Marston Road
                                                                                                                                                                                                                                                                                                                                                                                               Jane Ashley Lecture Theatre
                                                                                                                                                                                                                                                                                                                                                             RO. Red Oak
                                                     P
                                                                                                                                                                AD

                                                                              P                                                                                                                                                                                                               Approx 20 mins walk                                                                              Nursing and Midwifery
                                                                                                                                                              O

                                                                                                                                                                                                                                                                                               via John Garne Way
                                                                                                                                                           NR

                                                                                                                                                                                                                                                                                                                                                             RHB. Richard Hamilton             Restaurant and Cafe
                                                                                                                                                       TO

                                                                                                                         Buses towards
                                                                                                                                                   RS

                                          Staff Car Park        JAC
                                                                      KS                                                    City Centre                                                                                                                      Pick up and
                                                                                                                                                                                                                                                                                                                £                                            Arts
                                                                                                                                               MA

                                                                         TR   AW                                                                                                                                          Information                        Drop Off                     Library                    Cash Point
                                                                                   ’S L                                 and Headington
                                                                                        ANE
                                                                                                                                    U5
                                                                                                                                     X13
                                                                                                                                                                                                             P
                                                                                                                                                                                                                      Cycle Parking                          Bus Stop                     Shop                       Multifaith Room                         SC. Centre for Sport
                         MARSTON
                                                                                                                                                                                                                      Car Parking                            Café                         Toilets                    Baby Change
                         ROAD
                                                                                                                                                                                                                 P    Accessible                                                          Accessible                 Halls of
                                                                                                                                                                                                                      Parking                                Restaurant                   Toilet                     Residence
                                                                                                                                                                                                                          Visitor                                                          Gender Neutral                                    Walking
                                                                                                                                                                                                             P
                                                                                                                                                                                                                 V
                                                                                                                                                                                                                          Parking                            Bar                           Toilet                    Steps                   Distance
17

     SHOPPING
     Food
     Most people buy ingredients for cooking at         ac.uk/students/isat/preparing-your-
     home from a supermarket. You can either visit      arrival/shopping-in-oxford. These shops
     the supermarket, or buy online and have your       may sell food from your home country or
     groceries delivered.                               you may be able to buy things which are not
     Popular cheaper supermarkets include Aldi,         available in the larger supermarkets. On the
     Tesco, Asda, Lidl, Co-op and Iceland. Other        web page, you will also find food shopping
     supermarkets, such as Waitrose, M&S and            tips from international students.
     Sainsbury’s, have arguably better quality food     If you are new to cooking for yourself and
     but are more expensive. You can also buy from      want some fun tips and healthy alternatives,
     the online supermarket, Ocado.                     visit www.studentcooking.tv.
     Most supermarkets will give you a points card       Typical foodstuff costs:     Source: Tesco
     which will get you discounts on your shopping.
                                                         Milk (2 pints, semi-         80p
     In the Coop students get 10% discount with
                                                         skimmed green top)
     their NUS card. In the larger supermarkets,
     you will usually find a range of gluten-free and    Loaf of fresh white bread    £1.00
     lactose-free products and a continental food        A dozen eggs                 £1.69
     section.                                            Chicken breasts (1kg)        £5.85
     Headington is the closest shopping area to          Rice (1kg own brand)         £1.20
     the Headington University Campus and the            Potatoes (2.5kg)             £1.45
     map on page 29 shows the most popular               Apples                       £1.20
     shops available there. There are also many          (x6 Golden Delicious)
     shops and restaurants on the Cowley Road            Oranges (x5)                 89p
     selling food from around the world, including       Carrots (1kg)                49p
     halal products. For a list of smaller food
                                                         Tomatoes (1kg)               £2.09
     shops in Oxford which are popular with
     Brookes students, visit www.brookes.
18

     International Student Food Survey
     To help new students make decisions about where to shop for food in Oxford, we asked first
     year international students from the 2019 cohort to answer a short survey about where they
     shop for food. 153 students responded, including 60 different nationalities.

      Students were asked for the name              Just over 50% of students who
      of the main supermarket they use.             responded to the survey, said they
                                                    also liked to shop at smaller food
                                                    shops. Here are a selection of the
                                                    shops:
                             19%
              22.9%          Sainsburys              Headington      Indian        Headington
              Others*                                Food and        grocers
                                                     Wine
                                                     Euro            European      Cowley
                                   15%               Supermarket     food
                                   Aldi
                                                     Brasileiro      Brazilian     Cowley
                 43.1%                                               meat and
                 Tesco                                               grocers
                                                     Seoul Plaza     Korean        Cowley
                                                                     grocery
                                                                     shop
                                                     Jing Jing       Mixture of    Cowley
                                                     Oriental Food   Asian foods
      *Other supermarkets: Lidl, Co-Op,              Store
      Iceland, M&S, Waitrose, Asda                   Erdem Food    Fresh fruit     Cowley
                                                     Centre        and veg,
                                                                   halal meat
      We also asked students to share                Thong Heng    Mixture of      Windmill Rd,
      their top tips for shopping:                   Oriental      Asian foods     Headington
                                                     Uhuru Whole Organic           Cowley
      ✓ “Organise your meals for the week            Foods         vegetarian/
         and do one big food shop. This will                       vegan
         save you money and make you cook            Tahmid Stores Indian          Cowley
         healthy filling meals.”                                   grocers/
                                                                   halal meat
      ✓ “There are many different grocery            Zubr          Polish          Cowley
         shops in Cowley: for people from                          supermarket
         many different backgrounds, cultures
         and ethnicities.”
      ✓ “Use loyalty cards and then you can         The main reason given by students
         collect points for discounts.”             for shopping at these stores was:
      ✓ “Go at a late time for reduced food.”       ✓ to find food from their home countries,
      ✓ “Have a check list when you go              ✓ to buy foods they cannot find in the
         shopping so you don’t over spend.”            larger supermarkets,
                                                    ✓ for religious purposes
     Survey performed by Jasmin Da Silva.
19
     Household Goods                                    providers at the Carphone Warehouse in
                                                        Oxford www.carphonewarehouse.com.
     You may need to buy things for your room or
                                                        Talk to our International Student Helpers,
     house. If you are living in a hall of residence,
                                                        who you will meet if you join the virtual Q&A
     your bedding and cooking utensils are not
                                                        sessions in week 1 (see page 4). They will be
     included but bedding and kitchen packs can
                                                        able to tell you what they use and whether
     be pre-ordered from your home country via
                                                        they recommend it. They will also be able to
     UniKitOut and delivered to your door.
                                                        give you lots of advice about other aspects of
     www.unikitout.com/?partner=
                                                        life in the UK.
     Oxford%20Brookes%20University
     You can also buy these products locally when       Charity Shops
     you arrive. In the Oxford City centre, shops
     such as Primark, Argos, M&S, Debenhams             There are some charity shops in Headington
     and Poundland stock household goods. You           which sell second hand clothes, shoes,
     can order them before you arrive and go and        furniture and lots of things you might want for
     collect them once you are here. In Cowley          a new house. These have been donated by
     centre, shops such as Matalan, Wilko, B&M,         people who can no longer use them.
     Asda Living or TK Maxx will sell these things      You can also find second hand things on
     You can find further information about             www.gumtree.com/oxford
     accomodation at www.brookes.ac.uk/                 www.dailyinfo.co.uk/free
     studying-at-brookes/accommodation/
     prospective-students/moving-in                     uk.freecycle.org

     Mobile Phones
     Most international students use a pay as                         COVID-19
     you go or SIM card only. Mobile phone                      For the most up-to-date
     companies will give these free when you top               information please use the
                                                              web links supplied throughout
     up with credit for your phone eg O2, 3, EE
                                                                       this booklet.
     or Vodaphone. Giffgaff, ID mobile, VOXI and
     other online only companies can be good                        For university-wide
                                                                 information please see
     value www.giffgaff.com, www.idmobile.
                                                                 www.brookes.ac.uk/
     co.uk or www.voxi.co.uk. You can check                        alerts/coronavirus
     prices at www.moneysupermarket.
     com/mobile-phones or compare different
20

     ADAPTING TO LIFE IN THE UK
     Moving to a new country can be challenging and you are likely to experience highs and lows
     while you are here. Settling in can take some time and can be tiring as you will be learning new
     things all the time. Here are some things that can help you make the UK your second home.

     Making friends                                     Finding things to do in Oxford
     ✓ Join our Global Buddies scheme.                  Oxford is a historic city with fantastic museums
        See page 11.                                    and architecture. It has theatres, cinemas, clubs
     ✓ Come to ISAT international social events.        and live music venues as well as lovely parks to
        See page 10.                                    explore and relax in. There are lots of places to
                                                        eat and drink, with food from around the world.
     ✓ Meet people with similar interests through       We publish some of these on our website at:
        Brookes Union clubs and societies
                                                        www.brookes.ac.uk/students/isat/social.
        www.brookesunion.org.uk/societies
     ✓ Join Oxford Brookes Erasmus Student              Find out more at:
        Network (ESN). They run events                  www.dailyinfo.co.uk
        throughout the semester and all students        www.oxfordcityguide.com
        are welcome brookes.esnuk.org                   www.livinginoxford.com

     ✓ Join Oxford University’s Union (OUSU) and
        take part in their activities www.oxford-
        union.org/joining/oxford_brookes
     ✓ Meet new people from the community
        and from all over the world, practise
        your English through games, and learn
        about British culture and customs at the
        International English Club, (IEC.) The IEC is
        run every week by a friendly group of local
        Christian volunteers from the Multifaith
        Chaplaincy and local churches. It is open
        to people from all faiths and those who do
        not follow a particular religion.
        www.brookes.ac.uk/students/
        wellbeing/chaplaincy/whats-on/
        international-english-club
     ✓ Use www.meetup.com to find groups and
        activities in Oxford which you can join. This
        can be a great way to meet British people.
21

     Being polite in the UK                              toilets and sometimes even to enter class.
                                                         People will be annoyed at you if you do
     ➤ Most people shake hands when they are
                                                         not wait in the queue. If someone is there
       first introduced but as you get to know
                                                         before you, let them go first. If you forget
       them better, they may greet you with a
                                                         to queue, just apologise.
       kiss on the cheek or a hug.
                                                      ➤ The British sense of humour can be ironic
     ➤ Being late is seen as bad manners in the
                                                        and confusing. Don’t worry. As you get
       UK. Aim to arrive five minutes early for
                                                        to know the people better, you will start
       classes so there is time to sit down before
                                                        understanding the jokes. If you are not
       they begin. If you are going to be late for
                                                        sure, just ask.
       an appointment, let the person you are
       meeting know. You can be a little late if      ➤ Some people, clubs and societies meet
       you are going to someone’s house for a           in pubs (public houses). All pubs serve
       party or dinner.                                 non-alcoholic drinks so you don’t need to
                                                        worry if you don’t drink alcohol yourself. In
     ➤ You will often hear the words ‘excuse me’,
                                                        the UK, it is legal to drink alcohol if you are
       ‘please’, ‘thank you’ and ‘sorry’ and it’s
                                                        18 years old or over. Alternatively, people
       good to use them yourself.
                                                        meet in the many cafés in Oxford.
     ➤ People like a lot of space around them so
                                                      ➤ Tips are usually only given when you
       don’t stand too close to them.
                                                        receive table service for example in cafes,
     ➤ Try not to ask personal questions, for           pubs, or restaurants. You do not need to
       example, about age, their salary, religious      tip if you are just buying drinks at the bar.
       beliefs or politics until you know them very     Tipping is normally around 10%.
       well.
     ➤ We queue (stand in line) for everything
       here; for buses, to pay in shops, for
22

     SUPPORT WHILE YOU ARE HERE
     There are lots of staff on campus who are here to help so make the most of them. Ideally, it’s
     best to seek out help before an issue has become too large so it can be resolved more easily.

     International Student Advice                     of your experience here at Oxford Brookes and
     Team (ISAT)                                      that nothing gets in the way.
                                                      www.brookes.ac.uk/students/support-
     See back cover for contact details               services/ssc
     ISAT offers information and advice on issues
     such as immigration, employment, financial       Exchanges &
     difficulties and general academic matters.       Study Abroad Team
     We’re a good place to start if you’re not sure   All exchanges and study abroad students
     who to ask. During Arrivals Weekend and          will be contacted by the team about how to
     the Induction and Enrolment week, ISAT           access support at Oxford Brookes.
     will be available by sending an email to
     isat@brookes.ac.uk or by calling us 11.00-       The Exchanges Team is working remotely:
     15.00. You can, also, contact us to arrange      Monday to Friday 9.00-17.00. To schedule a
     a virtual meeting with an adviser via Google     meeting via Google Hangouts contact us at
     meet, Skype or Zoom.                             studyabroad@brookes.ac.uk

     You will find any updates to our contact         Research Degrees Team
     details on the website.
     www.brookes.ac.uk/students/isat                  The Research Degrees Team works closely
                                                      with the faculty Research Offices to provide a
     Student Support                                  comprehensive professional support service
                                                      for all research students; from first enrolment
     Co-ordinators (SSCs)
                                                      to conferment of your degree. If you have
     Each faculty has a network of Student Support    any queries or need advice about your
     Co-ordinators (SSCs) at Brookes to support       programme, we can be contacted during
     you during your time here so help is never far   normal office hours by email:
     away. They can help with any problem or issue    rd-enquiries@brookes.ac.uk
     you may face during your time at University.     or phone 01865 484244
     They want to make sure you get the most out
23

     Academic Development Team                        of Christian, Jewish, and Muslim Chaplains
                                                      and benefits from good relationships with
     Students on courses from foundation to
                                                      other local faith communities.
     PhD level are welcome to see an Academic
                                                      www.brookes.ac.uk/students/wellbeing/
     Development tutor for advice on study
                                                      chaplaincy
     skills, maths or statistics. The Academic
     Development Team is a friendly, confidential
     service which offers advice on a wide            Someone to talk to privately
     range of issues including understanding the      The Counselling Service offers you the
     task, planning, researching and structuring      opportunity to discuss anything important to
     essays and assignments. The Academic             you or troubling you in confidence.
     Development Team also has many online            This could be fear of failure, bereavement,
     resources. Find out more at:                     homesickness, relationship problems or
     www.brookes.ac.uk/students/academic-             depression.
     development                                      www.brookes.ac.uk/students/wellbeing/
                                                      counselling
     Academic English
     If English is not your first language Brookes    Support for students who
     offers a range of Academic English               have a disability or a specific
     modules and courses. Undergraduate and           learning difficulty
     postgraduate students can take credit bearing
                                                      If you have a specific learning difficulty,
     modules or short courses at any stage of
                                                      such as dyslexia, dyspraxia, dyscalculia
     their degree and one-to-one or online writing
                                                      or AD(H)D, information about reasonable
     consultations are always available. Find out
                                                      adjustments and support is available on the
     more at: www.brookes.ac.uk/students/
                                                      Dyslexia/SpLD website:
     upgrade/academic-english.
                                                      www.brookes.ac.uk/students/wellbeing/
                                                      dyslexia-spld. If you would like an advice
     Religion, belief and spirituality                appointment to arrange your support, please
     The Multifaith Chaplaincy offers support,        email dyslexiaspld@brookes.ac.uk or call
     friendship, hospitality and information to       01865 484653.
     people of all faiths and none. We keep
     details of churches, mosques, temples and        Financial difficulties
     other faith communities in Oxford. Regular
                                                      Although students are expected to have
     Christian services are held in the Multifaith
                                                      enough money to pay their fees and support
     Chaplaincy Rooms in the Buckley Building, in
                                                      themselves, we know they can sometimes
     the Catholic Chaplaincy (London Road), and
                                                      have unexpected problems with money for
     in the chapel on Harcourt Hill Campus. Friday
                                                      a variety of reasons. It is very important to
     Prayer is said in Headington every Friday.
                                                      talk to someone as soon as possible, and to
     To meet the Chaplains on another campus,         let the Student Finance Team know if this is
     please send us an email. The Chaplains run       going to affect your fee payments. Students
     discussion groups, worship, meditation, and      may be able to apply for Financial Aid.
     more, and all activities are open to everyone.   www.brookes.ac.uk/studying-at-
     There are dedicated prayer and quiet rooms       brookes/finance/financial-aid
     on each campus. The University has a team
24

     Careers                                             are only available at our main surgery, St
                                                         Bartholomew’s Medical Centre.
     The careers service offers one-to-one advice
     and guidance and practical support in job           If you are being treated for a long-term
     searching, applications and preparing for           medical condition, register as soon as
     interviews to international students.               possible and make an appointment to see
                                                         your new doctor. Take your home doctor’s
     ISAT can advise you on how many hours
                                                         name and address, copies of your previous
     of paid work your visa will permit you to do
                                                         medical records and a list of any of your
     inside and outside of semester time.
                                                         medicines when you go to the appointment.
     You can find out more at
                                                         Your can find more details at
     www.brookes.ac.uk/students/careers/
                                                         www.brookes.ac.uk/students/support-
     international-and-eu-students
                                                         services/medical-centre
     Brookes’ Union Advice                               Dental
     The Union Advice Service can give advice on
                                                         Dental work is subsidised by the NHS but
     a range of issues including financial difficulty
                                                         there is a charge each time you use the
     and financial aid, housing issues, university
                                                         service. Studental is our dental clinic in the
     processes such as mitigating circumstances,
                                                         Colonnade Building on Headington Campus.
     appeals and complaints and general matters
                                                         To book an appointment visit the website
     such as, healthcare, consumer, employment
                                                         www.studental.co.uk or phone 01865
     and tax and civil legal matters. We can also
                                                         689997. Email reception@studental.co.uk
     signpost to Wellbeing, Counselling and
     Disability services.
     www.brookesunion.org.uk

     Medical                                               Your name while you
     Most students have access to the National             are in the UK
     Health Service including seeing a General             n   Always write your name in the same
     Practitioner doctor (GP) for non emergency                way (spelling and order) – as it is
     appointments or the hospital for emergencies.             printed in your passport.
     To access this, you will need to register with a      n   When you receive your student card,
     doctors’ surgery. Brookes has a Medical centre            check that your name is in full in the
     on campus. It is located in the 3rd floor of the          way you want it to appear on your
     Colonnade Building on Headington Campus                   certificate/diploma, and make it clear
     and is open from 8.30am – 6.00pm, Monday to               which name you want us to use as
     Friday (semester time only). GPs are available            your surname (family name).
     to talk to you via telephone, (01865 242334)
     or video consultation and if necessary, they will
                                                           n   If your country does not use first
     then arrange for you to be seen. Please note              name and surname, decide in
     you can order repeat prescriptions via email.             advance which part of your name you
                                                               will use as your surname and always
     During semester time, appointments                        use it in the same way.
     are available both on campus at the
     Medical Centre and at the main surgery,
     St Bartholomew’s Medical Centre, on the
     Cowley Road. During vacation, appointments
25

     STUDYING AT UNIVERSITY
     In the UK, students often work independently       large lectures) at Oxford Brookes. Instead,
     which may be different to what you might           such activity will be delivered through high
     have been used to in your own country. Your        quality, online learning. The lecturer will give a
     Oxford Brookes tutors will expect you to           general overview of a topic and you will need
     develop a critical approach to your studies,       to take notes. If there is something you don’t
     analysing what you read, and offering your         understand, make a note and ask your tutor
     own arguments based on a wide range of             about it later.
     evidence.                                          Face-to-face teaching in the form of seminars
     Plagiarism, which means presenting                 and tutorials, will still take place but it will be
     someone else’s work as your own, is strictly       restricted to small groups or individuals.
     forbidden and can result in you failing your       A seminar is a class of up to 15 students. The
     course. When using information from books,         tutor will give you the topic in advance and you
     or other sources, write it in your own words       may need to read about it or prepare a short
     or put it in quotation marks and reference         presentation to discuss in the seminar.
     the original book or article. Ask your tutor or
     Academic Adviser if you do not know how            The aim of the seminar is to analyse the topic
     to reference your work. To do well, you will       through debate. Your tutors will encourage you,
     need to compare different books and articles       so don’t be afraid to speak out and challenge
     that you have read, commenting on whether          others and offer your own ideas.
     their arguments make sense and making              Independent study will help you learn skills
     judgements about the quality of their evidence.    such as research, critical analysis and problem
     Successful students do not claim to know           solving, which will help you develop your own
     all the answers, but they do ask the right         ideas and confidence.
     questions.
                                                        Your tutor or Academic Adviser will have
     Oxford Brookes will follow all government          a regular office hour when you can go to
     guidelines to ensure the wellbeing of all          ask them questions one-to-one. This is an
     students and staff in response to Covid-19         opportunity to discuss how your work is going
     alerts. Nevertheless, we intend to work            and any problems you are having with the topic
     towards our campuses being open as fully as        or with studying in general.
     possible from 2 September 2020 onwards.
     This will mean that there will be some
     adaptations to the method of delivery for some
     courses, in order to comply with public health
     guidelines.
                                                                   COVID-19
     It is generally the case that most courses will        For the most up-to-date
     include lectures, seminars, tutorials, practical      information please use the
     work, independent study and assessments.             web links supplied throughout
                                                                   this booklet.
     A lecture is a large class, sometimes with
                                                                For university-wide
     over 100 students that lasts around one
                                                             information please see
     hour. However, as a result of Covid-19, in the          www.brookes.ac.uk/
     academic year 2020/2021 there will be no                  alerts/coronavirus
     large-scale, face-to-face teaching delivery (eg
26

     CHECKLIST OF THINGS TO DO
     AND PEOPLE TO MEET
     People to find at Oxford Brookes
     Who are they? What can they help with?                       Where are they?
     Online         n Here to help with any questions.            Please see www.brookes.ac.uk/new-
     Induction Team   Make sure you contact them if you           students for further information about the
                      have missed your induction events.          Online Induction Team.
     Student          n   Collecting your BRP card                Information will be available on the new
     Central Team                                                 students welcome weekend pages that will
                                                                  explain how you will get your BRP card.
                                                                  www.brookes.ac.uk/new-students/
                                                                  welcome-weekend-for-everyone
                      n   Enrolling (you need to do this by the   You will receive an email to alert you that
                          2 October deadline)                     online enrolment has opened. More details
                      n   Getting an Attendance Certificate       can be found at
                          (needed to open a bank account)         www.brookes.ac.uk/new-students/
                                                                  before-you-arrive/online-enrolment
                                                                  Instructions on how to download your
                                                                  Attendance Certificate can be found on the
                                                                  following student central page
                                                                  www.brookes.ac.uk/students/student-
                                                                  central/faq/attendance-certificate
     Student          n   Choosing modules and making a           In your faculty.
     Support              full programme                          Check with the Student Welcome Team if
     Coordinators     n   Adding and deleting modules             you’re not sure
                      n   Information on free language            www.brookes.ac.uk/students/support-
                          modules                                 services/ssc
                      n   If you arrive late, they can let you
                          know what you have missed
     Academic         n   Learning about your programme and Your timetable will tell you where and when
     Advisers             what is expected of you              to meet them. If you have missed this,
                                                               check with the Student Welcome Team

     Programme        n   Postgraduate students need to see       In your faculty.
     Administrators       these staff during subject specific     Check with the Student Welcome Team if
                          induction sessions                      you’re not sure
                      n   Answering any queries you may
                          have about your course
     Global           n   Certificates of Arrival for Erasmus     You can find the Global Exchanges and
     Exchanges            students                                Study Abroad Team contact details on
     and Study        n   Questions about life as an              their webpage.
     Abroad Team          Exchange student at Brookes.            www.brookes.ac.uk/international/
                                                                  study-abroad-and-exchanges
     Research         n   All Research Degree programme           Student Central, the Forum, ground floor
     Degrees Team         enquiries and matters related to        of JHBB
                          admissions                              Can be contacted during normal office
                      n   Enrolment and other programme           hours by email: rd-enquiries@brookes.
                          related queries and supporting          ac.uk or t: 01865 484244
                                                                  www.brookes.ac.uk/students/
                          documents                               research-degrees-team
27

     As well as your online course induction there will be lots of
     other events and activities going on during Induction week.

     Please see the events calendar on the new student
     webpages for further information.

     www.brookes.ac.uk/new-students

     Things to do
     ✓ Collect your BRP                                               COVID-19
     ✓ Collect your student card                                 For the most up-to-date
     ✓ Open a UK bank account                                   information please use the
                                                               web links supplied throughout
     ✓ Register with the Police, if this is a requirement of
                                                                        this booklet.
       your visa
     ✓ Register with a UK doctor                                     For university-wide
                                                                  information please see
     ✓ Check the ISAT Social Events and join as many as
                                                                  www.brookes.ac.uk/
       you like
                                                                    alerts/coronavirus
     ✓ Decide if you would like a NUS card for discounts and
       a Pass card for ID
28

     ACCOMMODATION MAP
                                                                                                                                                                                                       40
                     N                                                                                                                                                                   A4
                                                                                                                                                                                              0
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      A3

                                                                                                                                                                                                                    K
                                                                                                                                                        JOHN RADCLIFFE
       4

                                                                                                                                                           H O S P I TA L                                               WHEATLEY
                                                                                                                                                                                                                         CAMPUS
                     S                                                                                                                                                                            HEADINGTON             4 MILES
                                                                                                                                                                       15                                                          A40
                                                                                                                                                                            M
                                                                                                                                                                                IN
                                                                                                                             MARSTON ROAD                                            S
                                                                                                                                 SITE

                                                                                                                                                                                     W
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                                                                                      OXFORD CITY
                                                                                                                                                 4
                                                                 TRAIN                  CENTRE                                                        HEADINGTON
                                                                S TAT I O N                                                                             CAMPUS
                                                                                                                                                 
                                                                                                                                                  5

     BOTLEY
                                                                                                                                                  
                                                                                                                       CO                         6
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                                                                                                                                 EY
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                                                                                                                                           AD

                                                                                                                                                                                                                  
                                                                                                                                                                                                                  12
                  HARCOURT HILL                                                                                                                                                                            
                     CAMPUS                                                                                                                                        7                                        11
                                                     A                                                                                                                                               
                         1   2                             34                                                                                                                    TEMPLE
                                                                                                                                                                                 COWLEY                10

                                                                                                                                                                                                  
                                                                                                                                                                                                   9

                                                                                           1   Westminster Hall                            8    Dorset House
          All of our halls and
                                                                  BUS ROUTES
                                                                              U1           2   Harcourt Hill Hall                          9    Crescent Hall
       campuses are connected by                                                           3   Clive Booth Postgraduate Centre             10   Paul Kent Hall
                                                                              U5           4   Clive Booth Student Village                 11   Parade Green
       our BROOKESbus services.
                                                                                                                                                                                                                  W H E AT L E Y
                                                                                                                                                                                                                   CAMPUS
                                                                              U5*          5   Cheney Student Village                      12   Slade Park
       Times vary between weekdays and weekends,
                                                                                           6   Sinnet Court                                13   Lady Spencer Churchill Hall                                             
                                                                 *Monday to Friday,        7   The Mews
       during semester periods and vacation periods.              daytime only                                                                                                                                          13

     You can find further information about accomodation at www.brookes.ac.uk/studying-at-brookes/accommodation/prospective-students/moving-in
29

     HEADINGTON SHOPS
     Accommodation                               Restaurants and takeaways                   Household goods                                       For more information please go to www.headington.org.uk
     1 Dial House                                21 Posh Fish                                45 Headington Fairtrade
     2 Red Mullions                              22 Shanghai House                           46 Headington Homewares
     3 Sandfield House                           23 Mojo’s
     4 Pickwick’s                                24 La Croissanterie                         Charity Shops
     5 Mount Pleasant*                           25 Jacobs & Field                           47 Sobell House
                                                 26 Dragon Express                           48 Oxfam
     Banks                                       27 Starbucks                                49 Cancer Research
     6 HSBC                                      28 Beirut – Lebanese                        50 British Heart Foundation
     7 Santander                                 29 Subway                                   51 Marie Curie

                                                                                                                                                                                                                                                    OLD HIG
     8 Natwest                                   30 White Horse                              52 Sue Ryder
                                                 31 Coco Noir                                53 Helen & Douglas House
     Restaurants and takeaways                   32 Buongierno & Buonasera                   54 Cancer Research

                                                                                                                                                                                               STEPHE
                                                 33 Heavenly Desserts                        55 Helen & Douglas House

                                                                                                                                                                                                                                                           H STREET
     9 Bhoomi Kitchen                            34 Acropolis Greek Taverna
     10 Britannia Inn*                                                                       56 Children’s Air Ambulance
     11 Royal Standard*                          Food shops                                  Other
     12 Café Nero                                                                                                                                                                                                                                                 25

                                                                                                                                                                                                N ROAD
     13 Greggs                                   35 Iceland                                  57 Headington Shark
     14 Queen’s Bakery                           36 Thong Heng Oriental Supermarket          58 Mail Boxes                                                                                                                                                            42                                                                                    37

                                                                                                                                                      OSLE
     15 Craft Burger                             37 CO-OP                                    59 Boots (Chemist)                                                                                                                                                                                                             62                             (60)
                                                 38 Tesco Express                                                                                                                                                                                                                                                 22                             43
     16 Domino’s                                                                             60 Post Office                                                                                                                                                                                               23

                                                                                                                                                                                                                                                                                                                                                      ST
                                                 39 Sainsbury’s Local                                                                                                                                                                                                    24
                                                                                                                                                                                                                                                                                                47
                                                                                                                                                                                                                                                                                                     40                                  19 21
     17 Café Bonjour                                                                         61 Catholic Chaplaincy for                                                                                                                                                                                                          34 18

                                                                                                                                                          R RO
                                                                                                                                                                                                                                                                                           41

                                                                                                                                                                                                                                                                                                                                                       ILE
     18 Yummy*                                   40 Headington Food ‘n’ Wine                    Oxford Brookes University
                                                    (Kerela Foods)                                                                                                                                                                                                                                                   17

                                                                                                                                                                                                                                                                                                                                                           RO
     19 Asian Mama                                                                           62 Robert Stanley Opticians

                                                                                                                                                                                                                                                                                                                          HO
                                                 41 Polish Shop                                                                                                                                                                                                                                      16

                                                                                                                                                           AD
     20 Adria pizzeria & gelateria                                                           63 Gardiner’s Opticians                                                                                                                           66

                                                                                                                                                                                                                                                                                                                                                           AD
                                                                                                                                                                                                                                                                                                                           LYO
                                                 42 Waitrose                                 64 Holland & Barret                                                                                                                     55
                                                                                                                                                     63                                                                          8
                                                 43 Headington Butchers                      65 Savers                                                                                                                                                         13 12                        14

                                                                                                                                                                                                                                                                            WI

                                                                                                                                                                                                                                                                                                                             AK
                                                 44 Little Waitrose                                                                                                                                                                                       7
                                                                                             66 Pen to Paper                                                                                        38                                           54

                                                                                                                                                                                                                                                                                  ND
                                                                                                                                                      28                                       48                                              65                      52                       15

                                                                                                                                                                                                                                                                                                                                 ER
                                                                                                                                                                                                                                          35
                                                                                             67 Card Factory                                                                              26                                         51                                 20

                                                                                                                            HO
                                                                                                                                                                                     49

                                                                                                                                                                                                                                                                                       MIL
                                                                                                                                                                                                                                 6 56                                                               46
                                                                                             68 Leopard Press                                                                31                                                                                           69

                                                                                                                                                                                                                                                                                                                                  OA
                                                                                                                                                                        33                               45                                                                68
                                                                                                                                                                                                     64 67

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                                                                                             69 Launderette                                                        27

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