HOTEL LOGISTICS TAILOR -MADE LOGIS TICS SERVICE PACKAGES FOR THE INTERNATIONAL LUXURY HOSPITALIT Y INDUS TRY
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 1
HOTEL LOGISTICS
TAILOR -MADE LOGIS TICS SERVICE PACKAGES F OR THE
INTERN ATION AL LUXURY HOSPITALIT Y INDUS TRY
Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 2
2
4
Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 3
3
3
2
1
5
1 SCHINDELLEGI
2 HANOVER
3 LONDON
4 L AS VEGAS
5 MACAU
Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 4
4
KUEHNE + NAGEL SPECIALISES IN THE MANAGEMENT
AND IMPLEMENTATION OF TURNKEY LOGISTICS SOLUTIONS.
WE HAVE A WEALTH OF EXPERIENCE IN DELIVERING
TRANSPORT, WAREHOUSING AND INSTALL ATION SOLUTIONS
FOR INTERNATIONAL LUXURY HOTELS AND THE GAMING
INDUSTRY.
Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 5
5
OUR PHILOSOPHY Excellence through innovation. This philoso-
phy runs through our entire involvement from
the first point of contact with suppliers to the
final handing over of a completed room. We
continuously invest in the latest technology
and in our people enabling us to surpass our
high standards, and keep delivering seamless
solutions.
OUR CLIENTS We have a strong commitment to provide a
level of service that exceeds the expectations
of our clients. We cooperate with owners and
operators in the luxury hotel business and the
gaming industry, as well as with hospitality
procurement companies and hotel developers.
The extensive array of projects we manage al-
lows us to constantly enhance our solutions,
and design them for the individual needs of
our clientele.
OUR PEOPLE We strive to continuously improve our solu-
tions with new ways to create and deliver
value for our clients. Creativity, investigating
opportunities and embracing new ideas char-
acterise our dedicated experts. Knowing that
a high degree of flexibility and communica-
tion is required to manage time sensitive and
unique projects, we work together as a global
team to achieve excellence.
Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 6
6
OUR PORTFOLIO
Our product portfolio provides logistics solutions
for all the complex needs and challenges of the
luxury hospitality industry.
PRE-OPENING POST-OPENING
• FF&E for hotel openings and refurbishments • Guest amenity programs
• OS&E for hotel openings • Brand standard roll outs
• GS&E for casino operators • Uniform programs
Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 7
7
Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 8
8
Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 9
9
HEAD OFFICE
FOR HOTEL LOGISTICS
From their location in Schindellegi Switzer- all our international clients receive the same
land, the Vice President of Hotel Logistics, impeccable service. They help us stay true to
Global Sales and Marketing Manager and the our philosophy by continually investing in the
Global Projects Manager guide our worldwide latest trainings for our team and developing
centres of excellence. They seek to devise and new solutions to meet the ever changing needs
globally implement our standards, ensuring of our progressive market.
Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 10
10Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 11
11
THE AMERICAS
Our US office is in Las Vegas, Nevada, the daily basis and are quick to organise man-
birthplace of the hotel and gaming industry. power and equipment to accomplish the work
Focus is solely on the hospitality industry and efficiently. Our installers have experience with
our experts serve all of the Americas. The US a wide range of FF&E and GS&E products, in-
based in-house installations team have con- cluding table games, slot machines, slot bases
stantly been at the forefront of their field, and and signage. Quality is a necessity, and we
have used this expertise to execute ground- ensure the finished product has the precise
breaking projects all over the world. This ded- and professional look that you require. The
icated team come to every project with the complete service stretches to liaising with
tools to meet any challenge. They deal with local regulatory boards to ensure gaming in-
hospitality and gaming installations on a stallations meet approval.
Chief Financial Officer Francisco Perez-Egaña Starwood Hotels & Resorts said:
“WE ARE EXTREMELY HAPPY WITH OUR CHOICE IN
NOMINATING KUEHNE + NAGEL AS OUR LOGISTICS PROVIDER.
THEIR ABILIT Y TO MANAGE THE ENTIRE SUPPLY CHAIN AND
OFFER A TRUE TURNKEY SOLUTION ALLOWED US TO OPEN
OUR PROPERTIES EFFICIENTLY AND WITHIN BUDGET.”Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 12
12
NORTH WEST EUROPE
Located in the United Kingdom’s London me- Every consignment is coordinated from point
tropolis, our office echoes and understands of origin to its safe instalment and position-
the historical architecture and intricate detail ing in the show room. We recognise that a
of this established luxury market. This office high degree of flexibility is required to man-
provides solutions throughout the North West age these time-sensitive and unique ship-
of Europe, with special focus on hotel open- ments and can offer you the reliability you
ings and refurbishing projects. Our UK team need to make decisions on time, avoiding
have been continuously praised about their delays to your overall project. All transpor-
management and installation of mock-up tation solutions are individually designed and
rooms. We ensure that your mock-up suites are use our expertise at every stage to balance
ready for viewing to deadline. business objectives, with cost-efficient opera-
tional planning and execution.
Partner John Coombs Sr. Project Manager for the refurbishment project
at the Savoy in London said:
"KUEHNE + NAGEL DISPL AYED A FLEXIBLE, INNOVATIVE
AND DEDICATED APPROACH TO A VERY CHALLENGING AND
COMPLEX PROJECT. THEIR TEAM WAS DIRECTLY INVOLVED IN
THE DECISION-MAKING PROCESS AND PLAYED A MAJOR PART
IN THE SUCCESSFUL REOPENING OF THE SAVOY HOTEL".Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 13
13Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 14
14Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 15
15
CENTRAL EUROPE,
MIDDLE EAST & AFRICA
Our first Hotel Logistics office was opened in to every hotel operator and is a standard
Hanover, the heart of Germany, and has de- which we base our business on. Our solutions
veloped and maintained many of our global range from regular stock replenishment through
partner relationships over the years. When a a centralised warehouse, to comprehensive
customer is looking to launch a new range of global supply chain coordination. In addition,
amenities or needs materials for a marketing we have the ability to extend these solutions
campaign, our experts in Hanover are respon- to include sophisticated decentralised ware-
sible for all aspects of these programs housing operations with full stock visibility for
throughout the world. the hotel’s procurement departments. This re-
duces both freight expenditure and delivery
We have a global warehousing program for times. Ordering your goods is made easier
our international amenities. This is provided with our online e-procurement web platform.
Corporate Purchasing Manager Kempinski Hotels Anke Schwarz,
“KEMPINSKI HOTELS TOOK ADVANTAGE OF KUEHNE + NAGEL’S
OS&E SUPPLY SOLUTIONS. THE SERVICE WAS MOST EFFICIENT
AND PROFESSIONAL, AND THE COMPANY STAYED WITHIN
BUDGET AND ENSURED TRANSPARENCY AT ALL STAGES.
AS A FAST-GROWING HOTEL GROUP, WE WERE FULLY SATISFIED
WITH KUEHNE + NAGEL’S HOTEL LOGISTICS SOLUTIONS.”Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 16
16Lookbook final breit 2511:Layout 1 28.11.2011 11:07 Uhr Seite 17
17
ASIA
One of the world’s prime locations for gaming placement of furniture, but into the intricate
is Macao and many of the industry’s leading world of artwork installation. Artwork pieces
companies are being attracted to this small in today’s hotels vary greatly and require spe-
peninsular. This has lead to our investment in cialised attention. We pride ourselves on our
a strong operation to support this growth. Our ability to handle the complex storage, deliv-
dedicated Hotel Logistics team focuses on the ery and instillation requirements of numerous
latest trends in hotel building and mega struc- valuable and unique pieces. Through our con-
tures. Drawing on our philosophy, advanced sultation service we liaise with the artist and
technology and innovative thinking keep us other contractors to ensure we get everything
at the forefront of this dynamic industry. The right down to the finest detail. Our expertise
skills of our team go far beyond the efficient covers:
• Antique Artwork
• Sculptures
• Special Installations and surfaces
• 3D wall fittings
Bobby Mohseni, Director MFA Asia Ltd. said:
"KUEHNE + NAGEL HAS PROVIDED AN INTERNATIONAL
LOGISTICS NETWORK WITH TURNKEY LOGISTICS SOLUTIONS,
IN PARTICULAR ARTWORK INSTALLATION SERVICES, TO ASSIST
MFA FOR MAJOR CORPORATE AND HOSPITALIT Y PROJECTS
ACROSS ASIA SINCE 2008. BEST IN LOGISTICS IN ASIA."Lookbook final breit 2511:Layout 1 28.11.2011 11:08 Uhr Seite 18
18
GALLERY
At Kuehne + Nagel we are committed to functionality of the system allows full visibility
innovation, and are continually enhancing the of orders detailed by line item. This is auto-
technology available to our clients. Today’s ex- matically generated, increasing both speed and
tended supply chain environment calls for accuracy while minimising the duplication of
tools that connect multiple sets of data into a work. All historical data is captured and used
single coherent visibility stream. This enables to analyse how our clients work best, and forms
more informed decision making, resulting in the basis for our program of continuous
an efficient and effective supply chain. performance improvement.
Gallery, our new visibility tool, is a combina-
tion of advanced technologies that creates a Our team has flexibility on site to permit
visual aid and virtual link to your future hotel accurate item call off and control at hand-
opening. over points. From the warehouse to the final
mile with the installation team, Gallery
Realising that a comprehensive reporting tool provides a real-time and complete overview of
is one of our clientele’s primary requirements, a project’s status.
we have developed Gallery through integrating
multiple systems. We can now provide, through This latest advancement allows both our
a single interface, visibility and reporting from project team and our clients a clearer outlook
the receipt of a purchase order to the installa- on project planning, budgeting, forecasting
tion of the product in its final location. The and controlling.Lookbook final breit 2511:Layout 1 28.11.2011 11:08 Uhr Seite 19
19Lookbook final breit 2511:Layout 1 28.11.2011 11:08 Uhr Seite 20
www.kuehne-nagel.comYou can also read
