IMPACT ANALYSIS NEWBEES - NEWBEES' ACTIVITIES IMPACT ON PARTICIPANTS, COMPANIES, NEWBEES' EMPLOYEES, GOVERNMENT AND SOCIETY MARCH 2019 - IMPACT ...

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IMPACT ANALYSIS NEWBEES - NEWBEES' ACTIVITIES IMPACT ON PARTICIPANTS, COMPANIES, NEWBEES' EMPLOYEES, GOVERNMENT AND SOCIETY MARCH 2019 - IMPACT ...
Impact analysis NewBees

NewBees’ activities impact on participants,
companies, NewBees’ employees, government and
society

March 2019
                                                        Prepared for:

Copyright 2019 Impact Institute. All rights reserved.
IMPACT ANALYSIS NEWBEES - NEWBEES' ACTIVITIES IMPACT ON PARTICIPANTS, COMPANIES, NEWBEES' EMPLOYEES, GOVERNMENT AND SOCIETY MARCH 2019 - IMPACT ...
2

Version 2.3
March 2019

Authors
Emmanouela Varoucha
Paul-Simon Glade
Sven Renon
Adrian de Groot Ruiz

About the Impact Institute
The Impact Institute is a social enterprise with a mission to contribute to
an economy that creates value for all. We do that by helping
organizations to quantify, value and improve their impact on society.
Impact Institute assists multinationals, SMEs, NGOs and governmental
organizations in risk management and strategic decisions, by providing
insight in their impacts and related risks and opportunities.

www.impactinstitute.org

Copyright 2019 Impact Institute. All rights reserved.
IMPACT ANALYSIS NEWBEES - NEWBEES' ACTIVITIES IMPACT ON PARTICIPANTS, COMPANIES, NEWBEES' EMPLOYEES, GOVERNMENT AND SOCIETY MARCH 2019 - IMPACT ...
Executive summary
                                                                                                                                                                                                                                                    3

   •       The integration of newcomers into society is a relevant societal
           challenge. This analysis shows that NewBees’ innovative approach
           to this creates strong value for society by helping newcomers
           become part of Dutch society through actively matching them with
           traineeships.
   •       The total value of the analyzed impacts from the activities of
           NewBees in Zaanstad is estimated to be more than 1 million euros*.
   •       NewBees’ activities have a particularly strong positive effect on the
           well-being of their participants. By professional participation,
           people experience a notable degree of well-being due to general
           work enjoyment, increased social bonds, change in their social
           status, and increased feeling of autonomy.
   •       The overall impact for the government is also positive. As shown in
           the graph on the right, the positive impacts outweigh the negative
           financial impact of the subsidies that the municipality of Zaanstad
           grants to NewBees and to companies that employ NewBees’
           participants.
   •       The increased employment due to NewBees’ activities leads to
           lower government expenditure on welfare benefits and higher
           revenues from income taxes.
                                                        *The analysis looks at NewBees’ activities in the period of May 2017 to April 2018 and their effect for the two subsequent years. Long-term capital creation is an exception; this impact
                                                        looks at a long-term horizon (2020 and beyond).
Copyright 2019 Impact Institute. All rights reserved.
IMPACT ANALYSIS NEWBEES - NEWBEES' ACTIVITIES IMPACT ON PARTICIPANTS, COMPANIES, NEWBEES' EMPLOYEES, GOVERNMENT AND SOCIETY MARCH 2019 - IMPACT ...
Content
                                                                               4

                                                                       Page​
                                                        Introduction      5
                                                        Approach          8
                                                        Results          13

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IMPACT ANALYSIS NEWBEES - NEWBEES' ACTIVITIES IMPACT ON PARTICIPANTS, COMPANIES, NEWBEES' EMPLOYEES, GOVERNMENT AND SOCIETY MARCH 2019 - IMPACT ...
Introduction

 Copyright 2019 Impact Institute. All rights reserved.
IMPACT ANALYSIS NEWBEES - NEWBEES' ACTIVITIES IMPACT ON PARTICIPANTS, COMPANIES, NEWBEES' EMPLOYEES, GOVERNMENT AND SOCIETY MARCH 2019 - IMPACT ...
The results of this analysis show that NewBees’ innovative
                                                                                       6

  approach to integration creates societal value
    •       NewBees is an organization that believes in an inclusive society and
            aims at helping newcomers become part of Dutch society. Through
            guidance and active matching with traineeships, NewBees helps
            newcomers on their way to integration and employment. This way
            NewBees creates value for participants, as well as other stakeholders
            like municipalities, companies, and society at large.
    •       The integration of newcomers into society is a relevant societal
            challenge. However, implementing effective policies has proven to be
            complex. Acquiring more insight into NewBees’ impact shows that
            NewBees innovative approach creates value for society and helps
            tackle the integration challenge. Moreover, it helps NewBees in
            optimizing its societal value creation through the identification of key
            impact drivers.
    •       This analysis integrates previous work and provides a detailed insight
            in Newbees’ societal value creation by quantifying and monetizing
            eighteen impacts for the stakeholder groups of participants,
            companies, the government, and society-at-large.

Copyright 2019 Impact Institute. All rights reserved.
IMPACT ANALYSIS NEWBEES - NEWBEES' ACTIVITIES IMPACT ON PARTICIPANTS, COMPANIES, NEWBEES' EMPLOYEES, GOVERNMENT AND SOCIETY MARCH 2019 - IMPACT ...
NewBees works towards participation and an inclusive
                                                                                                                                                                                         7

  society through the NewBees traineeship framework
  •        NewBees is an organization that works towards participation and an
           inclusive Dutch society. Over 2016 and 2017 NewBees developed the
           framework for the NewBees traineeship for matching refugees that
           come to the Netherlands with a traineeship or volunteer position.
  •        There are eight steps in this framework. Firstly, the newcomer signs
           up with NewBees and NewBees collects valuable information about
           him/her (e.g. talents and ambitions and level of Dutch) using a
           personal approach. This allows for a match with a fitting position.
           When a suitable position has been found, an interview is conducted
           with the newcomer and the company, after which, if successful, the
           newcomer starts the traineeship. Additionally, a contract is signed
           between all parties and a certificate is awarded to the newcomer,
           upon completion of the traineeship.
  •        NewBees offers guidance and three workshops throughout the
           traineeship. NewBees follows up with the company to evaluate the
           traineeship and ensure that the experience is beneficial for both
           sides. Finally, the newcomer is ready to join the labor market and is
           referred by NewBees to partner employers, municipalities or             Graphical representation of the eight-step process followed by NewBees to match newcomers to a traineeship or
                                                                                   volunteer position and prepare them for the labor marker. Source: NewBees.
           educational institutions.
Copyright 2019 Impact Institute. All rights reserved.
IMPACT ANALYSIS NEWBEES - NEWBEES' ACTIVITIES IMPACT ON PARTICIPANTS, COMPANIES, NEWBEES' EMPLOYEES, GOVERNMENT AND SOCIETY MARCH 2019 - IMPACT ...
Methodology

 Copyright 2019 Impact Institute. All rights reserved.
IMPACT ANALYSIS NEWBEES - NEWBEES' ACTIVITIES IMPACT ON PARTICIPANTS, COMPANIES, NEWBEES' EMPLOYEES, GOVERNMENT AND SOCIETY MARCH 2019 - IMPACT ...
The impact pathway shows the impact of an organization
                                                                                                                                                                            9

   •       An impact pathway explains how an organization creates
           added value for society, by comparing its activities to a     Activity                     Output                  Result      Outcome       -
           reference scenario.                                                                                                                              -   Impact
   •       NewBees’ main activity of facilitating a traineeship for      Reference                    Output                  Result      Outcome
           newcomers leads to outputs, which can be influenced by
           the organization, such as the number of newcomers               Activity or              The direct             The result
                                                                                                                                                                      The
                                                                                                   result of an               of the
           matched to a traineeship. These in turn lead to broader         project that
                                                                           the                        activity                output
                                                                                                                                         The effect
                                                                                                                                        of the result
                                                                                                                                                                  difference
                                                                                                                                                                   between
           results, which cannot be directly influenced by NewBees.        company                  which can
                                                                                                        be
                                                                                                                              which
                                                                                                                           cannot be
                                                                                                                                         on society                   the
                                                                           undertakes                                                    (people or              outcome of
   •       Subsequently, several outcomes occur, which are broader                                 influenced
                                                                                                    directly by
                                                                                                                           influenced
                                                                                                                              by the
                                                                                                                                        the planet)              the activity
                                                                           The                                                                                     and the
           societal effects resulting from the original activity. The      reference is
                                                                                                        the
                                                                                                    company
                                                                                                                            company
                                                                                                                               (on a
                                                                                                                                                                  reference
                                                                           the scenario
           difference between the outcome of the activity with             with which
                                                                                                                             systems
                                                                                                                               level)
           respect to the reference scenario gives the final impact of     you
                                                                           compare
           NewBees’ activities.                                            the activity

                                                                           Graphical representation of the impact pathway approach.

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IMPACT ANALYSIS NEWBEES - NEWBEES' ACTIVITIES IMPACT ON PARTICIPANTS, COMPANIES, NEWBEES' EMPLOYEES, GOVERNMENT AND SOCIETY MARCH 2019 - IMPACT ...
NewBees’ activities are compared to a reference scenario
                                                                                                                                                                                          10

  in which newcomers look for work on their own

  •        The impact of NewBees is measured by comparing the
           scenario in which a newcomer is matched with a
           traineeship by NewBees in the municipality of Zaanstad
                                                                        Activity of NewBees                      Output                Results             Outcome
           with a reference scenario in which a newcomer is not
           matched via NewBees and looks for work on his/her own.
                                                                         NewBees facilitates
  •        By going through the steps associated with being a part of       traineeship
                                                                                                                                                              -                  Impact
           NewBees and comparing the effect of these steps with that
           of the non-NewBees reference scenario, the impact of
                                                                        Reference scenario                       Output                Results             Outcome
           NewBees is derived.
  •        For example, matchmaking to a traineeship through
           NewBees increases the odds that newcomers find               Newcomer looks for
           employment, thereby leading to an increase in their          work on his/her own

           income when compared to a reference scenario in which
           newcomers look for work on their own.                        Graphical representation of the methodology used in this analysis to determine the impacts of NewBees.

Copyright 2019 Impact Institute. All rights reserved.
The Integrated Profit & Loss method is used to measure
                                                                                                                                                                    11

  and value NewBees’ societal impact

  •        Impact Institute’s Integrated Profit & Loss (IP&L) method
           creates a comprehensive overview of the impact of a
           company’s operations for various stakeholders such as
           employees, suppliers, the government, society, and others.
  •        This method allows us to move past financial capital as the
           primary indicator of value creation by also examining
           manufactured, intellectual, natural, social, and human capital
           value creation.
  •        In order to create a standard across different capital domains,
           money is used to express the created value. Expressing the
           different impacts in monetary terms enables a broad audience
           to understand and compare these impacts.
  •        This analysis for NewBees has a specific focus on participants
                                                                             Graphical representation of the two steps from a traditional financial profit & loss
           and the government and two types of capital (human capital        calculation to an integrated profit & loss.

           and financial capital).

Copyright 2019 Impact Institute. All rights reserved.
The scope of the analysis focuses on the impact of
                                                                                                                                                            12

  NewBees’ activities in Zaanstad

  •        The impacts are analyzed based on available primary and
           secondary data.
  •        The scope of the analysis looks at NewBees’ activities in the
           period of May 2017 to April 2018 in the municipality of Zaanstad
           and their effect in the two subsequent years. In total, 115
           newcomers were matched to a traineeship in that period in this
           municipality.
  •        Long-term capital creation is an exception, as this impact          May 2017                    April 2018                April 2020
           focuses on long-term effects (2020 and beyond).
  •        In order to facilitate the understanding of different impacts and     Activities NewBees                                         Long-term
                                                                                                                                            Impact
                                                                                               A number of participants find a job          Human Capital
           to allow for comparisons to be made, all impacts are expressed
           in euros.                                                           Scope in terms of time

Copyright 2019 Impact Institute. All rights reserved.
Results

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The results of the analysis are presented in a bubble chart
                                                                                                                                                                                                     14

  and grouped per stakeholder

  •        The results of the analysis are presented in a bubble chart,
           as shown on the right.
  •        The circles in the graph represent the relative size of the
           analyzed impact per stakeholder (participants, companies,
           NewBees as an organization, government and society). All
           impacts that belong to the same stakeholder group are
           shown in the same color.
  •        Circles above the horizontal axis represent positive
           impacts, while those below it are negative.
  •        A differentiation is also made in the bubble chart between
           impacts that have been analyzed and those that have not.
           The impacts that have not been analyzed are shown as
                                                                          Graphical representation of the size of the analyzed impacts (the larger the area of the circle, the larger the impact),
           empty circles. Further, the ones that have only been           the impacts that are not monetized and those that are out of scope of this analysis have a lighter color.

           estimated but not monetized are shown in transparent
           color.
  •        A detailed view of the bubble chart is shown on the next
           page.

Copyright 2019 Impact Institute. All rights reserved.
The results offer a deeper insight into the value that   15

  NewBees creates for its most important stakeholders

Copyright 2019 Impact Institute. All rights reserved.
NewBees creates positive overall net value and a                16

  particularly strong positive impact for participants
  •        This analysis gives insight into the impacts
           experienced by the participants of NewBees and the
           government.
  •        The graph on the right shows that NewBees has a
           positive overall impact on its participants.
  •        The positive impact of the activities of NewBees is
           mainly driven by the time spent working during the
           traineeship and the increased chance to find a paid
           job.
  •        For the government the higher probability of gaining
           employment means lower government expenditures
           and higher tax income. The positive impacts
           outweigh the expenditure of governmental
           subsidies.
  •        For an overview and description of the different
           analyzed impacts see Annex 2.

Copyright 2019 Impact Institute. All rights reserved.
The well-being effects of employment form the most
                                                                                                                                                                                                                                                    17

  important impacts of NewBees activities for participants
     •        Employment creates well-being through an increased feeling of
              autonomy, change in social status and stronger social bonds.
     •        The total well-being effect of employment is first calculated and then
              split into four categories: social bonds, social status, autonomy and
              general effect of employment on well-being. In total the three specific
              categories account for approximately 30% of the total well-being effect.
     •        The well-being effect of employment from NewBees activities is driven
              by matching the participants with relevant traineeships. This creates an
              increased chance of finding a job after the traineeship.
     •        The well-being effect is based on the difference in well-being between
              employed and unemployed people and is multiplied by the number of
              matched newcomers compared to newcomers that look for work on
              their own.
     •        The value of well-being per participant is measured in terms of life
              satisfaction based on a statistical analysis using data from the European
              Social Survey. Life satisfaction is expressed in monetary terms by using a
              model that quantifies the available income that people use to increase
              life satisfaction.*
                                                        * Based on Dolan, P. and Fujiwara, D. (2012). Valuing adult learning: Comparing wellbeing valuation to contingent valuation. Fujiwara, D. (2013). A general method for valuing non-market
                                                        goods using wellbeing data: Three-stage wellbeing valuation.
Copyright 2019 Impact Institute. All rights reserved.
The government grants subsidies to NewBees, but also has
                                                                                18

  lower expenses and receives more tax revenue

  •        The graph on the right shows that the overall financial impact for
           the government is positive in this analysis. The sum of the
           positive impacts is larger than the negative impact of the subsidy
           that the municipality of Zaanstad grants to NewBees.
  •        NewBees creates a positive impact for the government by savings
           on welfare payments and generating income tax revenue.
           Additionally, there are savings on labor participation costs and
           integration costs.
  •        The cost savings and increased tax income can be explained by
           the increase in employment that the activities of NewBees create.
           The savings on welfare payments and labor participation is
           calculated by multiplying the increased employment with the
           welfare and participation expenses. The tax savings are calculated
           by summing all taxes that participants pay on their increased
           income.

Copyright 2019 Impact Institute. All rights reserved.
Local governments experience a strong positive impact
                                                                         19

  through savings on welfare benefits

  •        The graph on the right shows the same impacts as on the
           previous page but it specifically shows the impacts for the
           municipality of Zaanstad and the national government.
  •        It can be observed that NewBees’ activities in the
           municipality of Zaanstad mainly have an impact on the
           local government due to savings on welfare benefits.
  •        For the municipality of Zaanstad, the activities of NewBees
           are estimated to have created approximately 20 full-time
           jobs for newcomers that would otherwise receive social
           welfare, with respect to the reference scenario. Expressed
           in monetary terms this leads to approximately 250
           thousand euros savings in welfare benefits.
  •        Since welfare expenses by municipalities are financed by
           the national government, the long-term budget received
           from the national government will be decreased. This
           means that, in time, the positive impact will shift from
           municipalities to the national government.

Copyright 2019 Impact Institute. All rights reserved.
There are nine main drivers of NewBees’ impact
                                                                                                                                                              20

  •       The output drivers are a direct result of NewBees’ activities. The duration    Output drivers
          of the traineeship refers to the total months spent at the traineeship. The
          duration of the traineeship creates well-being and together with the
                                                                                                                                              Traineeship
          quality of training this is expected to increase the probability of                Duration of       Quality of      Number of      matches with
          employment. The number of participants refers to the number of                   the traineeship      training       participants   participants’
                                                                                                                                                interest
          newcomers that do a traineeship through NewBees - the more
          participants the higher the total impact of NewBees. If the traineeship
          matches with the participant’s preferences, there is a higher probability      Outcome drivers
          to find a job as well as a higher increase in well-being.
  •       Outcome drivers cannot be influenced directly by NewBees. The                      Probability of
                                                                                                              Probability of     FTE of job
                                                                                             employment
          probability of employment and job loss after the traineeship have a                     after
                                                                                                              job loss after
                                                                                                               traineeship
                                                                                                                                    after
                                                                                                                                traineeship
                                                                                              traineeship
          strong effect on the impact of NewBees. NewBees can influence these
          impact drivers indirectly by improving the trainings and optimizing
          traineeships to match the labor market.                                        Impact drivers
  •       Impact drivers represent drivers that amplify the quantified impacts. They
          include life satisfaction due to professional participation and the income              Life          Difference
          difference between having a job and being unemployed. The first                     satisfaction
                                                                                                due to
                                                                                                                 between
                                                                                                               income and
          influences all well-being impacts for participants and the latter influences       employment       social welfare

          human capital creation and all income related impacts. Life satisfaction
          may be increased by matching with participants’ interests.
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Information, data, and drawings embodied in this document are confidential and are supplied with the kind
request that they will be kept confidential and not be disclosed to third parties without the prior written
consent of the Impact Institute.

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Annexes

 Copyright 2019 Impact Institute. All rights reserved.
Annex 1. Assumptions and limitations
                                                                                         23

   •       To calculate the impacts, a number of assumptions have been
           made. The most important assumptions are listed below:
              –      An assumption with a strong influence on most impacts refers to
                     the increased probability of finding employment due to
                     NewBees’ activities. It is conservatively assumed that this
                     increase holds for the subsequent two years after the
                     traineeship. After that, the same probabilities as for non-
                     Newbees are used.
              –      When a participant finds a job, it is assumed they earn a
                     minimum wage and that their wage will not grow in the future.
              –      For the calculation of the financial benefits of companies, it is
                     assumed that a Newbee trainee is 70% as productive as a
                     minimum wage worker.
   •       Additionally, the following limitations apply:
              –      In this study a selection of impacts was analyzed, which means
                     that the results offer a partial view of the total impact of
                     NewBees.
              –      There was limited data available on wages paid to participants
                     who found a job and wage development of immigrants.
              –      Secondary sources and data do not always cover the period of
                     April 2017 - May 2018.

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Annex 2. Definitions of analyzed impacts                                                                                                                                                         24

   Stakeholder                                   Impact                                                       Description impact
                                                                                                              This impact refers to the psychological value that is created through employment and
                                                 Well-being effect of employment                              extends past job satisfaction to also include the well-being derived from employment.
                                                                                                              The effects of autonomy, social bonds, and social status are excluded.

                                                 Well-being effect of employment – autonomy                   Well-being effect of increased feeling of autonomy due to employment

                                                 Well-being effect of employment – social status              Well-being effect of change in social status due to employment

                    All participants             Well-being effect of employment – social bonds               Well-being effect of increased social bonds due to employment
                         of the
                        NewBees
                       trajectory                Well-being effect of cultural discrimination in the workplace Well-being effect due to cultural discrimination in the workplace

                                                 Long-term human capital creation through work experience Human capital creation due to work experience

                                                 Income increase of newcomers                                 Salary/remuneration and social security

                                                                                                              Underpayment of participants during employment after the traineeship. The traineeship
                                                 Underpayment
                                                                                                              is considered as voluntary work and therefore is set out of scope for this impact.

Copyright 2019 Impact Institute. All rights reserved.
Annex 2. Definitions of analyzed impacts                                                                                                                                                     25

   Stakeholder                                   Impact                                                 Description impact
                                                                                                        Financial benefits for the company by hiring a NewBee linked to the productivity of the
                                                 Financial benefits
                     All companies                                                                      Newbees
                    and NGOs that
                                                 Subsidies from government                              Subsidies granted from the government for employing newcomers
                    cooperate with
                        NewBees
                                                 Financial costs                                        Financial costs of hiring a NewBee linked to additional training and coaching

                      Government                 Reduction of healthcare expenditure                    Lower expenditure on healthcare due to employment

                                                 Savings on labor participation and integration costs   Lower government spending on jobseekers and integration services

                                                 Income tax payments                                    Lower government spending on benefit payments

                                                 Savings on benefit payments                            Higher government income due to income tax

                                                 Government subsidies to NewBees organization           Subsidies granted to NewBees by the government

                                                 Government subsidies to companies                      Subsidies granted to companies for employing newcomers

                          Society                Subsidies funds                                        Subsidies donated to NewBees by funds

Copyright 2019 Impact Institute. All rights reserved.
Annex 3. Definitions of estimated impacts                                                                                                                                                                                             26

   Stakeholder                                Impact                                                                                       Description impact
                         All
                                              Language integration                                                                         Accelerate linguistic integration process by having work
                   participants of
                   the NewBees
                     trajectory               Human capital creation through NewBees training                                              Human capital creation through the trainings of NewBees

                                                        *This impact is not included in the bubble chart because its value is zero. The reference scenario already incorporates the chance of newcomers finding a job without NewBees.
Copyright 2019 Impact Institute. All rights reserved.
Annex 4. Impacts that were not analyzed
                                                                                                                                                                                                                                         27

   Stakeholder                                Impact                                                                              Description of impact

                                               Privacy                                                                             The privacy of the data that NewBees manages for the participants and companies
                         All
                    participants
                       of the                  Cultural integration                                                                Acceleration of cultural integration due to employment
                     NewBees
                     trajectory                                                                                                    The value of labor that participants miss because they choose to pursue a traineeship through
                                               Economic value of labor*
                                                                                                                                   NewBees instead of getting a job elsewhere

                  All companies               Employee retention                                                                  Strength of connection between employer and employees
                 and NGOs that
                 cooperate with
                    NewBees                   Customer satisfaction for customers of companies                                    How (un)satisfied customers are about the company

                                              Well-being effect of meaningful work                                                The well-being effect derived from having valuable work

                                              Network building                                                                    Life satisfaction due to new contacts
                   Employees of
                    NewBees
                                              Development of employees                                                            General human capital creation NewBees employees due to work

                                              Development due to cooperation with newcomers                                       Development of employees due to cooperation with newcomers

                                                        *This impact is not included in the bubble chart because its value is zero. The reference scenario already incorporates the chance of newcomers finding a job without NewBees.
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