INDUSTRIAL TRAINING for the EXTRACTIVE
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INDUSTRIAL TRAINING for the EXTRACTIVE INDUSTRY SECTOR Improving knowledge and understanding through effective training solutions Industrial Operations and Maintenance Health, Safety and Security Environmental Management Stakeholder Communications and Engagement Indigenous Peoples Perspectives Community Economic Development Sustainability and Corporate Social Responsibility Transparency
I n d u stri a l T r a i n i n g f o r t h e E x tr a cti v e I n d u str y S ector
In Association With
www.learncorp.ca
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Industrial Training for the
Extractive Industry Sector
IMPROVING KNOWLEDGE AND UNDERSTANDING THROUGH
EFFECTIVE TRAINING SOLUTIONS
LearnCorp International has provided industrial training to the energy sector for 12 years: in
Canada, the United States, Africa, Middle East, Western Europe, Russia, Asia and Oceania.
Working collaboratively with some of the largest companies in the world, we have designed
and delivered industrial training programs for large project developments across a variety of
divergent geographies and cultures.
LCI is now pleased to offer a range of new products designed to serve the needs of all extractive
industry players, working with associated institutions and individuals with experience in oil and
gas and mining operations in more than 30 countries around the world.
Today our Training Solutions Team can provide training expertise in the areas of: industrial
operations and maintenance; health, safety and security; environmental management;
stakeholder communications and engagement; indigenous perspectives; community economic
development; sustainability and corporate social responsibility; and transparency for the oil and
gas and mining industries.
We work in conjunction with clients to design and deliver effective training programs that will
meet the needs of the client and will provide knowledge and skills to individuals that are from
local communities. We have been especially effective in workforce development initiatives that
include individuals from within the project area. Individuals who are indigenous to the region
have a direct interest in: health and safety; protection of the environment; regional economic
development and responsible use of resources as well as social development.
Our overall goal is to support socially responsible and inclusive developers by providing effective
industrial training to ensure a locally trained workforce is available and capable of becoming
skilled and confident operational staff for projects in the extractive industries sector, both in
frontier markets and more developed areas.
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I n d u stri a l T r a i n i n g f o r t h e E x tr a cti v e I n d u str y S ector
EXTRACTIVE INDUSTRY CHALLENGES AND OPPORTUNITIES
Extractive industries operate globally in many complex and challenging environments.
This expansive distribution has enormous potential to bring opportunities for sustainable
economic prosperity to both the development companies, and the host communities/
regions. However, as with all industries, there is a significant potential for adverse economic
and societal impacts, as well as environmental risk. Large extractive operations typically exist
in remote locations on every continent in the world and project success is highly dependent
on non-technical and non-financial factors such as positive, cooperative relations with the
stakeholders in the region.
According to a report from the World Bank, the extractive industry
sector can create jobs, directly and indirectly, while also financing
improved health and education services, and providing critical
infrastructure such as roads, water and electricity. Yet some
environmental and social commentators also speak of a ‘resource
curse’ - a situation where impacts of such development on the
host country/region can be detrimental rather than beneficial.
Issues such as corruption, environmental degradation, safety
violations, lack of consultation with local stakeholders, worker
exploitation, insufficient skills development and/or transfer within local populations, and a
net loss of economic resources out of the area have commonly emerged from these critiques.
Happily a growing body of evidence suggests that when well managed with transparency
and broad stakeholder support, the extraction of natural resources can support accelerated,
sustainable economic and social development for producer countries and their associated
local communities. In order for such benefits to be realized, key considerations must be
factored in to these developments. These include:
a) Best practices in operations and maintenance
b) Transparency and good governance
c) Public – private sector collaboration that ensures revenues are invested efficiently
and for the benefit of communities over the long term
d) Direct investment in skills development, including entrepreneurship and small
business management within the local communities
e) Responsible management of local resources and supply-chains
f) Environmental management and protection for post extractive activity
g) Stakeholder communications and engagement
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I n d u stri a l T r a i n i n g f o r t h e E x tr a cti v e I n d u str y S ector
In order to be successful, education and training initiatives must be developed that ensure
companies have the necessary knowledge and skills to deliver on this sector’s ‘best practices’ on
a full project lifecycle basis. Education and training initiatives are also significant contributors
to the success of projects among all stakeholders of the extractive industry sector. Through
the sharing of information and knowledge, people become more informed and aware of
important aspects of the project. This sharing may take place at community gatherings and
be coordinated by a facilitator with information on safety, or it may take place at the worksite
and be led by an Indigenous elder with specific traditional knowledge of plant species and
water pathways. It is imperative that community engagement in education and training are
respectful of cultures, and inclusive of all. Regardless of the specific content, such training must
be developed by an organization that can pull together highly qualified personnel with deep
experience and capabilities; it is essential to integrate knowledge of global best practices along
with local and traditional knowledge and industry norms into a tailored experience which meets
the specific needs of the myriad of stakeholders in this complex sector.
LEARNCORP INTERNATIONAL: GLOBAL PARTNERSHIPS
WITH CANADIAN ROOTS
Since 2001, LCI has delivered training and training development to the extractive industries
sector and its stakeholders around the world. LCI has conducted gap assessments on training
facilities and supported program development around specific learner audiences, curriculum,
instructor training, and facility upgrades. LCI has also worked collaboratively with regional
partners to develop training skills through Train the Trainer projects.
Knowledge Dissemination: The EI-TAF team recognizes the need to create a standardized set of
capacity building/training resources to provide an orientation around some basic concepts on the
extractive industries.
World Bank. 2013. Extractive Industries Technical Advisory Facility (EI-TAF) annual report 2012.
Washington DC: World Bank. http://documents.worldbank.org/curated/en/2013/03/18528648/
extractive-industries-technical-advisory-facility-ei-taf-annual-report-2012
In addition to standard industry and community based training listed in this document, through
our partner networks with universities (including Cape Breton University and the Verschuren
Centre for Sustainability in Energy and the Environment), and a network of Community
Technical Colleges and other Training Institutes around the world, we can also deliver training
and educational programs focused on highly specific areas.
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There is a tremendous need for training in areas of high interest such as:
resource/eco-efficiency program integration, mine closure best practises
and minewater remediation, GHG emissions management and reporting,
pollution prevention / cleaner production, green procurement, integrated
low cost alternative energy and water treatment solutions, value-
adding waste streams and waste tailings, and sustainable supply-chain
management.
LearnCorp International works collaboratively with the stakeholders to determine the training requirements for
a specific region and set up a Training Matrix that provides customized training options to suit the development
phase of the region. The LCI Team has created a list of short courses aimed at training individuals from the
corporate sector in unison with the community sector and the government sector. Examples of our standard
course offerings are included on the following pages.
Industry and Community Based Training – short courses
Operations and Maintenance
Topic Participants / Learners Duration
Writing and Implementation of
Standard Operating Procedures technical staff three day
Analytical Troubleshooting technical staff one month
Management of Change and the O & M staff one week
implication on safe operations
Planned and Preventive Maintenance technical staff one month
Water Sampling Techniques and Analysis technical staff and local two week
environmental representatives
Improving Personal Safety all employees three day
Governance and Collaboration
Topic Participants / Learners Duration
Governance Best Practices management five day
Reporting Guidelines technical staff two day
Supplier Development and Socio-Economic Benefits
management one week
Transparency management, government three day course
representatives and stakeholders and outreach seminar
Keys to Successful Collaboration employees, government one day community
between Stakeholders representatives and stakeholders based seminars
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Entrepreneurship and Social Development
Topic Participants / Learners Duration
Small Business Management mentorship matching with one week
local company representatives
Selling to the Corporation local entrepreneurs five day
Extractive Industries – How You Can Benefit youth of the area two day
From Your Resources (offered every month)
Office Management Skills - a Professional Approach people of the area two day
(offered every month)
Supplier Development - Goods and Services for the
Extractive Industry Sector local representatives one week
Entrepreneurship and Getting Started in Business local Women two day
(offered every month)
Responsible Supply Chain Management
Topic Participants / Learners Duration
Dealing with Small Businesses – How Do We Include management one week
Them in the Supply Chain
Partnering and Learning – Strength in Relationships local entrepreneurs five day
Implementation of a Quality System in Local company representatives one month
Small Manufacturing Companies
HSE – Health, Safety and Environmental Management
Topic Participants / Learners Duration
Implementing Environmental Management Systems in-country managers, supervisors three day
and local stakeholders
(including regulators)
Implementation of Resource Efficiency Programs engineers and supervisors three day
Health, Safety, Security and the Environment - Best mid-level technical managers one month
Practices for Successful Implementation of Programs
Stakeholder Communications and Engagement
Topic Participants / Learners Duration
Best Practices in Stakeholder Engagement leaders and project teams in the three-day
extractive industry
Understanding Critical Success Factors in senior managers, communications
Effective Stakeholder Engagement specialists and local program managers three day
Successful Leadership through Communication leaders and project team members three-day
Introduction to Intercultural Communications public and private sector representatives three day
Stakeholder Engagement; Consultation and Dialogue project team members, community leaders Seminar series
Partnerships; Corporate Responsibility and Reporting; and government representatives (varying lengths)
Communications; and Seeking and Understanding
Indigenous Peoples Perspectives
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Sustainability and Corporate Social Responsibility
Topic Participants / Learners Duration
Sustainability and CSR – Frameworks and technical staff and management three day
Management Systems
Standards including: ISO 26000 for CSR; AA 1000 and GRI company representatives and One day course which
local stakeholders may be followed by a
development program
Financial Valuation Tool (FVT) – Application and Value company representatives and one to three day
local stakeholders
Sustainability and CSR – Systems and Implementation company representatives and one week
Plans (including case studies) local stakeholders
Transparency
Topic Participants / Learners Duration
Global Standards and Approaches to Transparency local representatives and management three day
Bribery and Corruption representatives of extractive industry corporations three day
Reporting and Disclosure local, government and industry representatives three day
THE IMPORTANCE OF PARTNERING WITH INDIGENOUS PEOPLES
AND LOCAL COMMUNITIES
Training programs for Extractive Industries should be available for people that reside in the
area. Some Training Programs may be short courses or seminars, while other programs
require the development of industry knowledge and skills. When a corporation invests in a
project, we strongly recommend inclusion of a plan for Training as a core component in the
project budget. The Training budget should also include initiatives that allow for partnership
development with Indigenous Peoples and local communities in the project area.
Major extractive industry projects are complex and demanding. It is not uncommon to have
specialists from around the world on location during the design, start-up and commissioning,
and operations phases of the project. The project will also require the development of a
skilled local workforce. In many cases the demand for skilled labour may be satisfied by
selecting individuals with specific aptitudes from the region and providing them with a
project specific training program. There may also be opportunities to develop community
capacity in small business development and entrepreneurship for local businesses wishing
to supply the developer as part of a corporate social responsibility strategy, in addition to
proposed community investments eg in health and education.
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There are many ways to engage and communicate with government officials, local companies
and individuals as well as developers in order to assess training needs and effective and
appropriate delivery methods. Information is key to building trust and positive relations
between representatives of developers and local peoples. Communication methods and
channels must first be researched to ensure inclusiveness and range is covered.
Local Perspectives – short courses
Indigenous Peoples Perspectives
Topic Participants / Learners Duration
Rights of Indigenous Peoples – International and key site managers and staff three day
Regional Perspectives
Inclusion of Indigenous Peoples Perspectives in Communications Officers, Economic Benefits five day
Project Planning Managers, Human Resource Officers and
Project Team Leaders
Identification of Indigenous Peoples; Corporate, government and indigenous peoples Seminar series
The Consultation Process – Seeking and (varying lengths)
Understanding Indigenous Peoples Perspectives;
Understanding Indigenous Peoples as Custodians of
the Land, Water and Biodiversity;
Facilitating Negotiations and Implementing
Agreements; and Intercultural Communications
and Understanding Agreements
Extractive Industries – How You Can Benefit From Indigenous Youth Indigenous Youth
Your Resources (offered every month)
Workforce development initiatives around the world
have recognized the importance of including the
Indigenous People of the region in projects.
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COMMUNITY ECONOMIC DEVELOPMENT – LINKED TO UNIQUE MBA
In 2014 Cape Breton University developed a new Master’s in Business Administration Program in Community
Economic Development with an Extractive Industries Focus. This unique MBA focuses on the needs
of learners in extractive industry companies, First Nations leaders, governments and civil society and
community organizations working to create opportunities for responsible value creation, respecting the
rights of communities and the integrity of the environment.
In addition to the MBA, a series of short courses to accompany key MBA topics are available:
Community Economic Development – short courses
Topic Participants / Learners Duration
Laying the Foundation for Community local stakeholders, Indigenous Peoples and three day
Economic Development company representatives
Practical Tools and Techniques for Maximising local stakeholders, Indigenous Peoples and three day
Local Sourcing and Local Business Growth company representatives
Community Economic Development - local, government and industry representatives one day
Encouraging and Evaluating Initiatives
THE LEARNCORP INTERNATIONAL TRAINING MODEL
The LCI Training Model includes key elements which we follow closely with each of our clients:
i) Exploration of Training Needs
ii) Identification of Learners
iii) Engagement of specialists
iv) Determination of learning outcomes and required competencies
v) Provision of a Training Roadmap or Training Matrix
vi) Delivery of Training
vii) Evaluation of Training Programs
LCI’s Model is thus adaptable to suit the specific requirements of our clients and their stakeholders, taking
into full consideration a) the local cultural context; b) the technical and managerial skills capabilities of
the available workforce; c) pertinent project issues, e.g., particular local environmental or socio-economic
concerns; d) the strategic agenda of the client, e.g., being named in particular industry rankings; e) relevant
bench-marking. As noted, the breadth and scope of each training module will be uniquely tailored to address
the specific characteristics of the audience, both in terms of existing skills and the level of knowledge that is
needed upon completion of the training.
Our goal is to improve knowledge and understanding through effective training solutions. LCI and our
network of specialists will customize programs and delivery modes to suit the requirements of the individual
learners, the industry sector and the region.
9www.learncorp.ca
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