Industry Forum TARGET DATE FUNDS

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Industry Forum TARGET DATE FUNDS
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   SPECIAL SUPPLEMENT                                                                        OCTOBER 2012

  Industry Forum
  TARGET DATE FUNDS
                                                                       02
                                                                       SPONSOR’S COMMENT

                                                                       03
                                                                       COMMENT

                                                                       04-08
                                                                       TARGET FOR TODAY
                                                                       AND TOMORROW
                                                                       DO TARGET DATE FUNDS
                                                                       REALLY OFFER
                                                                       EMPLOYEES MORE
                                                                       SUITABLE ASSET
                                                                       ALLOCATION?

                                                                       09-11
                                                                       LITIGATION MITIGATION
                                                                       THE LEGAL PERILS OF
                                                                       RECOMMENDING
                                                                       DEFAULT FUNDS

                                                                       In association with
Industry Forum TARGET DATE FUNDS
2                      SPONSOR’S COMMENT                                                                                                     October 2012

       The default option:
       new funds for new rules
                                     As auto-enrolment commences in the UK, much of the focus to date as been on getting the right
                                     systems and processes in place by the appropriate staging date. And rightly so. Equal consideration
                                     should be given to the selection of an appropriate default fund. Many of the default funds in place for
                                     old pension contracts are no longer in line with regulatory guidance. With the vast majority of past and
                                     future savers taking the default option, employers, providers and advisers should mitigate their liability
                                     by ensuring that the default fund they review or select on behalf of an individual or target group is fit
                                     for purpose, and that the selection process is well documented.

                                     Know the rules
                                     The DWP has published detailed guidance1 on what constitutes an eligible default fund. Importantly
                                     this guidance applies to all pension arrangements – whether related to auto-enrolment or not. This
                                     means that any adviser conducting a review of a pension arrangement since the guidance was
                                     published in May 2011, should already be following that guidance as best practice. Policymakers and
       Henry Cobbe, CFA              regulators are likewise showing a keen interest as to whether this guidance is observed, to reduce
       Executive Director            the risk of any inappropriateness scandal that would de-rail auto-enrolment: a project that has been
                                     some ten years in the making.
       BirthStar is a trading
       name of Elston                Target Date Funds: default best practice
       Consulting Limited            Like NEST, we believe that Target Date Funds (multi-asset funds whose risk profile becomes more
                                     conservative over time), represents best practice when it comes to delivering a default fund option.
                                     Target Date Funds offer a more sophisticated version of automated lifestyling, as the risk-return asset-
                                     allocation is managed on a daily basis, within set strategic and tactical asset allocation parameters
                                     that de-risks on approach or “glidepath” to the target date, typically retirement. From an investment
                                     perspective, this means that Target Date Funds can offer more consistent investment outcomes
                                     relative to traditional lifestyling, at a comparable price. From a legal perspective, this transfers much
                                     of the fiduciary responsibility to the Target Date Fund manager, providing some “safe-harbour” to
                                     those who recommended them.

                                     NEST or the Rest?
                                     So if TDFs are best practice, why not just used NEST? It depends on the target group. TDFs are
                                     designed for very specific target groups, mainly determined by earnings characteristics as a proxy for
                                     risk capacity. For example, NEST’s designated target group of “new savers” has an average income
                                     of £19,8002. So while NEST may indeed be appropriate for target individuals/groups whose average
                                     income is close to that, it may actually be inappropriate for those whose average income is very
                                     different. Understanding whether target date fund design is appropriate to the characteristics of a
                                     target groups is the responsibility of those involved in the selection process.

                                     Introducing BIRTHSTAR
                                     We are developing BIRTHSTAR Target Date Funds to suit the likely needs of those who have a higher
                                     earnings profile than what has been assumed by NEST. We are partnering with a leading insurer
                                     to launch our fund range in October, while the funds will be managed by a leading target-date fund
                                     manager with experience and a proven track-record both in the US and the UK. The combination
                                     of auto-enrolment and RDR means now is a good time to take a fresh look at your default fund
                                     recommendations. We hope we can help you deliver compliant solutions that your clients require.

                                     BIRTHSTAR® is a trading name of Elston Consulting Limited. Elston Consulting Limited is an Appointed Representative of Mirabella
                                     Financial Services LLP, which is authorised and regulated by the Financial Services Authority. Elston Consulting Limited is registered
                                     in England & Wales, registration number 07125478, registered office 20-22 Bedford Row, London WC1R 4JS.

                                                                                                                                1
                                                                                                                                    www.dwp.gov.uk/docs/def-opt-guid.pdf
                                                                                                                                                      2
                                                                                                                                                        DWP data 2009

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Industry Forum TARGET DATE FUNDS
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        October 2012                                                                                              TARGET DATE FUNDS                              03

                                                editor’s comment
       contents                                 I DOUBT anyone would say default funds on the market are perfect. So any
                                                new entrants into the market are always going to be met with interest by
       04 Target for today and                  advisers. Whether target date funds are going to take the growing UK
            tomorrow                            pension sector by storm remains to be seen, but they do have features that
            Target date funds claim to          dovetail well with the requirements of auto-enrolment, particularly in an
            offer employees better, more        environment where many middle earners are likely to be starved of
            flexible and more suitable          professional advice as a result of the Retail Distribution Review.
            asset allocation strategies at         Target date funds have been around since the 1990s in the US, where they
            all stages of their working life.
                                                burgeoned under the safe harbour halo they were granted by regulators. That
            Cherry Reynard finds advisers
                                                all went fine until some funds suffered from extreme volatility in the financial
            welcoming more choice in the
                                                crisis of 2008 because they were considerably more exposed to volatile
            default space.
                                                assets than similarly labelled funds with other providers.
       09 Litigation mitigation                    Supporters of target date funds say lessons have been learned from the
            Auto-enrolment is a regulatory      US experience. They will also point to the fact that Nest is a target date
            game-changer when it comes          fund,and if the strategy is good enough for Nest, then nobody should be
            to default fund selection –         criticised for recommending something similar for private sector schemes.
            minimising risk is essential           Critics point out that target date funds that differentiate themselves from
            for advisers.                       Nest by being more aggressive, will still be unsuitable if they do not target
                                                annuitisation, as this is still likely to be the retirement strategy of the majority
                                                of workers, regardless of the scheme profile.
                                                   But with time there is an argument to say increasing numbers will be
                                                looking to go into drawdown, just as the RDR makes the advice they would
       In association with                      normally have sought becomes unaffordable to many of them. Does this
                                                create scope for two defaults – one for those likely to annuitise and one for
                                                those likely to be drawdown candidates? Two defaults would of course be a
                                                paradox because choice will have been introduced. But default funds will in
                                                the coming years need to figure out how to address these two increasingly
                                                polarised non-advised communities of scheme member. Whether target date
                                                funds play a role in addressing that remains to be seen.

                                                                                                                                    John Greenwood, Editor

                                                  Editor John Greenwood 020 7970 4688 john.greenwood@centaur.co.uk  Production
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Industry Forum TARGET DATE FUNDS
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       04       TARGET DATE FUNDS                                                                                                 October 2012

                            Target date funds claim to offer
                            employees better, more flexible and more
                            suitable asset allocation strategies at all
                            stages of their life. Cherry Reynard finds
                            advisers welcoming more choice in the
                            default space

      Target for today
      and tomorrow
                            T
      In association with              he onset of auto-enrolment is focusing
                                       increasing demands on default funds, with
                                       charges, governance, investment strategy
                                       and de-risking all factors that advisers must
                            take into account when selecting a fund for a
                            particular workforce. Yet it is likely that thousands
                            of schemes in place today retain default funds that         ing strategies that leave no scope for improving invest-
                            are not appropriate for the needs of their member-          ment returns.
                            ship, with unsuitable asset allocation and derisking           Default funds have been progressively refined over
                            a particular problem for many older schemes. Target         time. Although choice in the market remains rela-
                            date funds claim to offer more suitable asset               tively limited, target date funds are being touted as
                            allocation strategies than traditional lifestyling funds,   the latest solution to the problem.
                            yet can they really improve on what is already                 Each incarnation of the default fund has, to some
                            being offered?                                              extent, dealt with the problem of the last. The first
                               Delegates at the Corporate Adviser round table Tar-      solution was a basic tracker fund, which was inade-
                            get date funds – the answer to the new default              quately diversified. Balanced funds seemed a better
                            fund challenge? agreed that over-exposure to risk assets    solution, but the fixed asset allocation still saw some
                            as employees near retirement, or under-exposure in          plan members with an inappropriate asset allocation
                            the early years of a scheme have become significant         for their age and length of time to retirement. In
                            problems in some cases. They also accepted that tra-        response to this, funds started to introduce an element
                            ditional lifestyle funds operate deterministic de-risk-     of lifestyling, but these still had the problem of deter-
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      October 2012                                                                                      TARGET DATE FUNDS                   05

                                                                                             Lisa James, technical manager at the Oval Group,
                                                                   “It has been          says: “One of the biggest risks is that a lot of strate-
                                                                  difficult to           gies currently on the market start off being 100 per

                                                                  benchmark any          cent in equity, which would never be the case on the
                                                                                         wealth management side. I suspect the solution will
                                                                  of these               be looking at the asset allocation of a strategy first
                                                                  [investment] ideas     and then populating that with passive strategies.”
                                                                                             She adds that more recent entrants into the mar-
                                                                  against the last       ket have been much better, with more nuanced asset
                                                                  few years              allocation strategies, rather than strategies that move

                                                                  because they           wholesale from equities to bonds at a certain point
                                                                                         regardless of the market environment.
                                                                  have been                  The most recent solution to the default fund chal-
                                                                  different times.       lenge, target date funds, aim to address in particular
                                                                                         some key problems with ‘lifestyling’. Henry Cobbe,
                                                                  We are trying to       executive director of BirthStar, a new target date fund
                                                                  pit new ideas          provider, cited academic research that has started to
                                                                                         suggest problems with automatic switching. He
                                                                  against a new          pointed to research for the Queensland University of
                                                                  background”            Technology, University of Edinburgh & Griffith Uni-
                                                                                         versity by Byrne & Drew that concludes: “Determin-
                                                                                         istic switching rules produce inferior wealth outcomes
                                                                                         for the investor compared to strategies that dynami-
                                                                                         cally alter the allocation between growth and conser-
                                                                                         vative assets based on cumulative portfolio
                                                                                         performance relative to a set target date”.
                                                                                             He also cited more recent research from the EDHEC-
                                                                                         Risk Institute where finance academics Martellini &
                                                                                         Milhau said: “The opportunity cost involved in purely
      ministic asset allocation shifts that took little account                          deterministic life-cycle strategies is found to be sub-
      of the prevailing investment climate.                                              stantial”.
         Steve Herbert, head of benefits strategy at Jelf                                    Cobbe argued that target date funds are the only
      Employee Benefits, highlights the problems for advis-                              default solution that addresses the four risks to an
      ers: “It has been difficult to benchmark any of these                                 optimal outcome for pension scheme members –
      ideas against the last few years because they have been                                     market, shortfall, inflation and longevity. He
      different times. We are trying to pit new ideas against                                        said: “They aim to generate a line of best
      a new background.”                                                                                fit between all the investment outcomes
         Advisers have a range of requirements, which have                                                and the right allocation through a per-
      not yet been fully addressed by the target date funds:                                               son’s life. The funds remain appropri-
      John Yates, head of client management at Helm God-                                                   ate for a typical investor even if they
      frey says: “At each stage we have two concerns –                                                     are accidentally ‘unreviewed’.”
      returns and inflation. Our concerns are around the                                                      He added: “If you look at a balanced
      kind of risk a manager prepared to take to achieve the                                             fund, you are under-allocated until your
      return. We look at asset allocation by risk budget.”                                            mid-40s and then over-allocated at retire-
                                                                                                                                                     L
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       06    TARGET DATE FUNDS                                                                                                    October 2012

                                                                                                              Hugh Gittins
                                   Henry Cobbe                                                                Eversheds
                                   BirthStar
                                                                         David Cooper
                                                                         Creative Benefits

      “One of the           ment given that we are all living longer and this is the
                            start of a 30-year investment journey. Traditionally
                                                                                        ties at retirement. “I’d argue that you’re designing a
                                                                                        product that needs to be fit for purpose for the next 30
      biggest risks is      this was because the market has annuitised. Looking         to 40 years, given the uncertainty inherent in capital
      that a lot of         forward it makes sense for everyone to have a bit more      markets. Therefore designing in flexibility is prefer-
                            flexibility.”                                                            able to making a decision to include or
      strategies                Cobbe argued that target date funds                                      exclude one asset class based on his-
      currently on the      remain best practice default funds                                             toric or current thinking,“he said.

      market start off      under auto-enrolment, with the fact
                            that Nest is a target date fund a gov-
                                                                                                                This is also the rationale behind
                                                                                                            including ‘diversifier assets’, which
      being 100 per         ernment endorsement of the strat-                                               – to some extent – help to future-
      cent in equity,       egy.                                                                            proof the design. Equities have pro-
                                Target date funds are different to                                          duced weak returns for a decade,
      which would           lifestyling in three main ways. The                                             while government bonds now look
      never be the case     target date manager has full fiduci-                                            extremely expensive. Supporters of
                            ary discretion for the investors in that                                      target date funds point out asset allo-
      on the wealth         fund. Secondly, the de-risking is imple-                                   cation and risk are often managed on a
      management            mented gradually over the entire lifecycle of                          daily basis rather than quarterly or annually

      side. I suspect the   the fund rather than suddenly over a short time
                            period. Finally, the risk management and asset allo-
                                                                                                 as some lifestyle products have done.
                                                                                            But given many advisers are unconvinced of fund
      solution will be      cation decisions are reviewed every day and managed         managers’ ability to call markets within specific funds,
      looking at the        daily to take account of market conditions. Lifestyling     are they really going to be able to make calls on switch-
                            is typically a calendar event, where de-risking is done     ing asset allocation ratios and get it right more times
      asset allocation      mechanistically.                                            than they get it wrong?
      of a strategy first       This is important in volatility management, which           Herbert said: “This belief that these clever man-

      and then              has been an important factor for advisers historically.
                            David Cooper, client manager at Creative Benefits,
                                                                                        agers can time the market is ill-founded and has been
                                                                                        so ever since the markets became automated.”
      populating that       said: “The question of volatility has been very impor-          Paul Todd, investment director of Nest, said: “Can
      with passive          tant for me. It is the information I want to see first. I   I just turn this round because we have had this debate
                            want to know how a manager can step outside exist-          lots of times. Not making an active decision is an active
      strategies”           ing parameters to get a better outcome for investors.”      decision in itself. So you have actively decided that
                                Cobbe said the BirthStar fund would have a range        you will try to predict where markets are going to be
                            of, say, 0-20 per cent equities compared to some            in 40 years time, or you have actively decided that I
                            lifestyling funds that guarantee zero per cent in equi-     don't care because I don't think it can be done. Not
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      October 2012                                                                                            TARGET DATE FUNDS                  07

                                                                                 Paul Todd
      Steve Herbert                                                              Nest Corporation                    John Yates
      Jelf Employee Benefits                                                                                         Helm Godfrey
                                                Lisa James
                                                Oval Group

      thinking that you can have some influence isn't a pas-
      sive decision that lets you off the hook. But we would
                                                                 date often had wildly different asset allocations, as
                                                                 asset allocation parameters were not regulated. There
                                                                                                                                  “There needs to
      never describe ourselves as tactical. The most pow-        was consumer outcry owing to the dispersion of                   be some balance.
      erful tool we have is diversification.”                    returns during the global financial crisis, particularly         It’s about the
          Regulators have – unusually – spoken as one in sup-    those with high equity exposure approaching retire-
      porting target date funds. Nest’s target-date fund has     ment prompting calls for a UK voluntary code, simi-              range of risk that
      been seen as a benchmark. Cobbe argues that Nest is        lar to the SEC guidelines to ensure that mistakes aren’t         you are prepared
      always more suitable for those earning up to £19,000,
      while between £19,000 and £24,000, Nest or a target date
                                                                 repeated.
                                                                    So while those marketing target date funds are more
                                                                                                                                  to take no matter
      fund such as his own is suitable. For firms with median    than willing to espouse their benefits, do they address          what assets you
      incomes above this level, target date funds such as his    the key concerns of investors and the advisers that              are holding.
      own are more suitable than Nest, he argued, stress-        represent them? Herbert said: “My concern is that
      ing the need to think of the median income of the          while a fund will be being managed to a target date,             These funds are
      workforce.                                                 the actual risks aren’t necessarily in line with that            step forward.
          There appear to be very different glide paths          goal and are more in line with them achieving a bet-
      between Nest and the rest of the funds on the market.      ter return. They stay more exposed to equities when
                                                                                                                                  You’re never
      There is a reason for this: Nest is targeting new savers   they shouldn’t be and everything goes south. How does            going to get it
      who have less money, said Cobbe.
          Target date funds have encountered some problems
                                                                 target date get around that?”
                                                                    Cobbe concurred that this desire for outperfor-
                                                                                                                                  completely right
      in the US, where they are widespread. Delegates                             mance was the main reason the US                for everyone in
      hear that the main problem in the US was                                        problems happened. He said: “Peo-           the scheme”
      that the allocation to equities was                                              ple went too much for growth
      unsuitable given the age profile of                                                 from the commercial impera-
      members. Cobbe said: “This was                                                      tive to gather assets”. However
      the old school approach of need-                                                     he believes that increasingly
      ing to gather assets, rather than                                                    the market will move to per-
      being performance measurement                                                         formance measurement on an
      on an outcome basis.”                                                                  outcome basis rather than
          Delegates agreed that the mar-                                                     static basis. The viability of
      ket needs to learn from the expe-                                                     funds will be measured on a
      rience of the US, where a number                                                    stochastic basis rather than a
      of poor providers were inadequately                                               straight line basis. He concluded:
      transparent. Funds for the same target                                        “Funds that outperform their target
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       08    TARGET DATE FUNDS                                                                                                         October 2012

                            date indices will be those who have been sensible            exposure at retirement intended for those going into
                            throughout the cycle.”                                       income drawdown rather than buying an annuity.
                                James said that educating some advisers will be a           The final question was whether there should be
                            hurdle. She said: “The worst thing for advisers is peer      any target date at all. Cooper pointed out that target
                            comparison. They like a top quartile fund, without ask-      dating may, in time, become obsolete as retirement
                            ing whether it is top quartile because it’s taken more       becomes more fluid and is
                            risk. But is it controlling risk? Is it delivering return    increasingly phased, or deferred.
                            over a long period?”                                         At this point, a lifelong fund,
                                Yates said it is important to analyse the extent         managed until death,
      “The worst thing      to which target date managers will step outside ranges       may be a more logical
                            if they think it is going to deliver a better outcome. He    solution. In the
      for advisers is       added: “There needs to be some balance. For me it’s          meantime, target
      peer comparison.      about the range of risk that you are prepared to take        date funds are cer-
      They like a top       no matter what assets you are holding. These funds           tainly adding a new
                            are a step forward. You’re never going to get it com-        dimension to advisers’
      quartile fund,        pletely right for everyone in the scheme.”                   solutions to the
      without asking            Delegates thought it could be some years before the      default            fund
                            majority of funds were of a size to merit levels of equity   conundrum. I
      whether it is top
      quartile because         STRAW POLL                DEFAULTS OF THE FUTURE
      it’s taken more
      risk. But is it         I What proportion of default funds in schemes              Nil                                                    0%
      controlling risk?       managed by your firm are currently compliant               0-15bps                                               25%
                              with DWP auto-enrolment guidelines?                        16-30bps                                              25%
      Is it delivering        0-25%                                                50%   More than 30bps                                       50%
      return over a long      26-50%                                               25%
                              51-99%                                               25%   I Looking forward 24 months from now, how
      period?”                100%                                                  0%   prevalent will target date funds be in the contract-
                                                                                         based pensions landscape?
                              I Should auto-enrolment schemes offer a                    They will be the norm for newly set up schemes
                              'drawdown default' accumulation option for those                                                                 25%
                              employees unlikely to want to buy an annuity at            Some new schemes will have them
                              retirement?                                                but they will be a minority                           75%
                              Yes                                                  50%   They will be the norm for all schemes                  0%
                              No                                                   50%   They will be rare                                      0%

                              I Should TPR set out a kitemarking system that             I How does Nest's current asset allocation
                              offers safe harbour for default funds that meet its        strategy match its target group of low to moderate
                              criteria?                                                  income "new savers"?
                              Yes                                                  50%   Appropriate                                           75%
                              No                                                   50%   Too conservative                                      25%
                                                                                         Too aggressive                                         0%
                              I Does the extra cost of dynamically managed
                              target date funds make them unacceptably                   I Which of these de-risking strategies is most
                              expensive as an auto-enrolment default                     suitable for moderate-higher income "existing
                              Yes                                                  25%   savers"
                              No                                                   75%   Nest's target date funds                               0%
                                                                                         Nest-style target date funds, but with a less
                              I How many basis points above the cost of a                conservative asset allocation                        100%
                              traditional lifestyling fund is a fair price for a         Balanced funds with traditional lifestyling            0%
                              dynamically managed target date fund?
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       October 2012                                                                                    TARGET DATE FUNDS                   09

      Auto-enrolment is
      a regulatory
      game-changer
      when it comes to
      default fund
      selection – so
      minimising risk is
      essential for advisers.
      Cherry Reynard reports

      Litigation mitigation
                            T
      In association with               he selection of the default fund for defined    follow guidelines set out by Department of Work and
                                        contribution schemes looks set to become        Pensions.
                                        a regulatory hot potato for advisers. Amid         Gittins said: “The whole concept of auto-enrol-
                                        an increased focus across the board on the      ment is predicated on the assumption of inertia and
                            governance of defined contribution pension schemes          the idea that lots of members will end up in the default
                            from policymakers, the default fund has attracted           scheme. This has been brought to a head by auto-
                            special attention. For advisers assessing suitability       enrolment.”
                            for an often disparate workforce, and for the employ-          Gittins argues that auto-enrolment has moved the
                            ers they are advising, that means the risk of regula-       goalposts when it comes to the potential liability that
                            tory or even legal action if defaults fail to deliver has   employers bear in relation to selecting of the default
                            increased considerably.                                     fund, and in turn, should they find themselves claimed
                               Such was the opinion that Hugh Gittins, pensions         against, they will look to recoup any loss from the
                            partner at Eversheds, expressed to delegates at the         corporate IFA or employee benefit consultant that
                            Corporate Adviser round table Target date funds – the       recommended it to them. Gittins says: “Employers
                            answer to the new default fund challenge? held in Lon-      are under a duty of care and confidence to their
                            don last month.                                             employees. There is no case law in this area, but it
                               Auto-enrolment has focused the minds of regula-          would be reasonable to assume that would include
                            tors. It is now not only obligatory for every scheme        the obligation to provide an appropriate default fund
                            to have a default option, but that fund should also         for employees. The employer will engage advisers to
                                                                                                                                                   L
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       10    TARGET DATE FUNDS                                                                                                   October 2012

       “I don’t think       help select that fund. Where the fund is inappropri-       how to design and monitor a default fund.
                            ate for any reason, the employer, to the extent that it        The Pensions Regulator in its guidance for pen-
      kite-marking          is liable for any losses, will in turn seek to claim for   sions governance also points to the DWP guidance.
      takes away any        any loss.”                                                 Gittins adds: “None of this is coded in law, but with
                                Gittins pointed out that just because nobody had       these very strong statements it is clearly going to be
      responsibility to     every been sued over a default fund before does not        the safest approach to ensure that advisers are act-
      ensure                mean it could happen in the future. With auto-enrol-       ing within this guidance. It they choose to depart

      appropriateness       ment taking UK pensions into genuinely new terri-
                            tory that nudges employees into schemes that put
                                                                                       from that guidance and it goes wrong, they will be on
                                                                                       the back foot.” The final requirement is to monitor
      for your average      their cash into the stock market, the potential for        ongoing suitability, at least every three years.
      scheme member.        future claims is genuine.                                      The FSA Conduct of Business rules says that
                                Gittins suggested that to mitigate this liability      adviser firms should consider ‘relevant financial
      I think there can     advisers first need to be clear about where their          products’ that meet the needs of clients. It says Nest
      be a view that it’s   responsibility starts and ends. This should be laid out    is a ‘relevant financial product’ to consider in this

      kite-marked so        in the terms of engagement. For most advisers, their
                            responsibility will include selecting an appropriate
                                                                                       context. As such, Gittins believes it is reasonable to
                                                                                       compare how the funds being offered in a scheme
      investors don’t       default fund, monitoring the suitability and appro-        compare to Nest. The FSA has also made it clear that
      have to do            priateness of that fund over time, and communicat-         it considers Nest to be a relevant design benchmark
                            ing to the employers and members about changes in          for the default fund. He added: “Advisers need to look
      anything, but you     the fund. Equally, Gittins said that advisers need to      at how the fund compares with the funds being offered
      still have a          ensure that their role and responsibilities in con-        by Nest. It is clear that Nest will be the benchmark
                            nection with the selection, design, review and moni-       against which other default funds are assessed.”
      responsibility to     toring of any default fund are clearly documented.             However, when it comes to suitability of default
      review”                   Advisers also need to ensure that any fund is appro-   fund investment strategy, whether in relation to de-
                            priate and complies with current guidance. Although        risking or other features, Nest is not the be all and
                            there is no case law surrounding the default fund for      end all said Gittins. Nest is targeted at plan members
                            defined contribution schemes, the regulators have          in a certain salary bracket and its design may not be
                            been clear about the type of structure they believe        suitable for employees at a higher salary bracket. Git-
                            to be most appropriate. Gittins highlights the fact        tins adds: “It is not sufficient to say that Nest is the
                            that the DWP guidance on eligible default funds makes      gold standard, because it is not necessarily designed
                            clear what is expected and points to the fact that the     with the same membership in mind.”
                            FSA explicitly directs advisers to that guidance on            Advisers need to bear in mind the membership
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      October 2012                                                                                            TARGET DATE FUNDS             11

      profile and recognise how that membership profile           “Advisers have to say what the asset allocation is
      changes over time to assess ongoing suitability, par-       today and how it will evolve over time. They can’t
      ticularly as plan participants start to near retirement.    reach a point where they say, ‘we don’t have to review
          A fund needs to be appropriately and competitively      this’.”
      priced, but not to the exclusion of other considera-            John Yates, head of client management at Helm
      tions. Gittins was clear that if an adviser selects an      Godfrey said: “Communication to the employer is
      inappropriate default fund simply because it is cheap,      key. If they don’t understand the downside or upside
      there will be risks. Paul Todd, head of investment          risks, there can be a real problem.” It is clear that a
      policy at Nest, said: “I’d like to see the initial charge   simply request to look the website or sending employ-
      go as soon as possible to create a level playing field.     ers away with a heap of documents is inadequate.           “The whole
      If I am paying over 0.5 per cent, I expect the extra            But advisers face a challenge in bringing pensions
      value to be clear.”                                         to life for employers, let alone investment strategies.    concept of auto-
          Kite-marking and safe harbour laws could help           Herbert said: “Most employers are not that interested.     enrolment is
      advisers, it was suggested. Steve Herbert, head of
      benefits strategy at Jelf Employee Benefits, believes
                                                                  Finding something that is particularly pertinent to
                                                                  their workforce is quite fundamental.”
                                                                                                                             predicted on the
      it is likely to happen anyway, given the current thrust         Another regulatory question facing advisers            assumption of
      of regulation. However, it may not help advisers as         relates to their legacy books of business, which could     inertia and that
      much as they expect. Lisa James, technical manager          contain potential legal and regulated risks if schemes
      at the Oval Group, said: “There isn’t really a huge         have not been reviewed with the rising auto-enrol-         lots of members
      amount of choice at the moment. I don’t think kite-         ment standards in mind. Gittins said: “There is a          will end up in the
      marking takes away any responsibility to ensure             legal risk in advisers’ back-books if they are not
      appropriateness for your average scheme member. I           reviewing the default options in line with the guid-
                                                                                                                             default scheme”
      think there can be a view that it’s kite-marked so          ance.” This is clearly a problem when people have
      investors don’t have to do anything, but you still have     long since left their employer and contact details are
      a responsibility to review.”                                out of date.
          In the United States, ‘safe harbour’ legislation            Gittins suggested that the best defence for advis-
      decrees that employers cannot be sued if they follow        ers is to have a clearly defined process: “If an adviser
      the steps put in place to create a qualified investment     has put policy statements together, incorporating
      default alternative. However, Todd disputes follow-         areas such as the income replacement ratio and the
      ing this route has actually resulted in better product      risks people need to take, it puts them in a much
      design.                                                     stronger position. There are always people who are
          There is also a communication obligation on advis-      at the extremes in any scheme.” James agreed that
      ers, with lessons to be learned from the US experi-         an audit trail puts advisers in a much stronger posi-
      ence. Where there has been legal action it has tended       tion, particularly years after the event.
      to be the communication that has been found want-               Cobbe meanwhile argued that advisers could
      ing rather than necessarily inappropriate asset allo-       reduce their regulatory risk by switching away from
      cation in the default fund. In the US, the obligation       default funds with rigid investment processes, par-
      to report ongoing asset allocation and suitability are      ticularly in relation to derisking, to more flexible
      now hard-coded into law. In the UK, communication           defaults that can dynamically switch to ensure they
      obligations are still self-regulated, but legislation       continue to meet a workforce’s needs. Schemes seen
      could be forthcoming if there is widespread bad prac-       as set and forget five or 10 years ago no longer do the
      tice.                                                       job, he argued.
          Gittins said that advisers need to communicate              But it is not all doom and gloom for advisers. The
      the options up front and then the conclusions from          immature default fund market is set to get more
      reviews, which should be done at least every three          product choice in the coming years, with more
      years, while David Cooper, client manager at Creative       asset allocation flexibility expected to become
      Benefits, said: “Outcomes are often lost. If a fund         more mainstream. Regulators have been clear
      doesn’t deliver what is expected, if people in the          about the type of structure advisers need to fol-
      default fund are left disillusioned, this is a problem.”    low and how they need to communicate that to their
      He believes that managing those expectations are a          clients. Advisers will be hoping they can avoid the
      vital part of ongoing communication. Meanwhile              need for more draconian regulation by following
      Henry Cobbe, executive director of Birthstar, argued:       best practice. I
CAS_1012 12   24/09/2012 17:29
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