LEHMAN BROTHERS' BANKRUPTCY - LESSONS LEARNED FOR THE SURVIVORS - PWC

 
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LEHMAN BROTHERS' BANKRUPTCY - LESSONS LEARNED FOR THE SURVIVORS - PWC
Lehman Brothers’ Bankruptcy
  Lessons learned for the survivors

  Informational presentation for our clients
  August 2009

                                                                                  PwC
A publication of the PricewaterhouseCoopers’ Financial Services Institute (FSI)
Purpose and background

 The sudden failure of Lehman Brothers Holdings, Inc., (LBHI or Lehman Brothers) in mid-September 2008 is widely viewed as a
 watershed moment in the global financial crisis of 2007-2009. With over $639 billion in assets and $613 billion in liabilities, the
 Lehman Brothers’ bankruptcy was the largest in United States history. 1 It eclipsed by nearly double the failure of Washington Mutual
 two weeks later.2 By any measure, the LBHI bankruptcy and the subsequent insolvency and bankruptcy filings by other Lehman
 Brothers entities globally were catastrophic and traumatic events for the worldwide financial markets. This was due in large part to
 Lehman Brothers’ extensive global footprint in the debt, equity, and derivatives markets.

 While a full assessment of the causes and effects of Lehman Brothers’ failure will be discussed and debated for years—if not
 decades—to come, we believe certain valuable lessons have already been learned from this event.

 The purpose of this document is to present our point of view on the implications of the Lehman Brothers’ bankruptcy, and how
 market participants may respond to the lessons emerging from this historic event.

1 Lehman    Brothers Bankruptcy Filing, http://www.rediff.com/money/2008/sep/16lehman.pdf Accessed 07 April 2009
2 http://money.cnn.com/galleries/2009/fortune/0905/gallery.largest_bankruptcies.fortune/2.html

PricewaterhouseCoopers                                                                                             Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Contents

Section                                                            Page

1            The significance of the Lehman Brothers’ bankruptcy      4

2            Point of view                                            9

3            A framework for response                                17

4            How PwC can help                                        25

Appendix 1   Select qualifications                                   29
Section 1
The significance of Lehman Brothers’ bankruptcy
The significance of Lehman Brothers’ bankruptcy

 Lehman Brothers’ bankruptcy is viewed as a watershed event by the industry. The following shows results from a recent SIFMA survey that asked respondents
 ―What event had the most significant impact on the industry during 2008?‖.
                                            0%                    20%                     40%                      60%                          80%                           100%

        The collapse of Lehman Brothers

          The passage of the $700 billion
          Troubled Asset Relief Program

     Fannie Mae and Freddie Mac being
        placed into conservatorship

         The takeover of Bear Stearns by
                JPMorganChase

     The U.S. government rescue of AIG

Source: Securities Industry and Financial Markets Association,‖SmartBrief‖, http://alquemie.smartbrief.com, 11 December 2008
PricewaterhouseCoopers                                                                                                         Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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The significance of Lehman Brothers’ bankruptcy

Lehman Brothers’ global footprint meant that thousands of financial market participants were directly impacted by
its collapse. In addition, numerous aftershocks were felt throughout the world resulting from numerous cross-border
and cross-entity interdependencies. Lehman’s insolvency has resulted in more than 75 separate and distinct
bankruptcy proceedings.1

                                                                                                 Corporate                                                         Mortgage
                                                                                                  issuers                                                           banks
                                                                                                                           • Whole
                                                                                                                             residential
                                                                                                                           • Mortgage loans
                                                                                                         • Debt
                                                              •   Debt and equity securities             • Equity
                                        Insurance             •   Commercial paper                       • OTC derivatives                                       Other
                                        companies             •   OTC derivatives                                                                             banks/dealers
                                                              •   MBS/CMBS

                                                                                                                                     • Market making
                                                                                                                                     • Firm finance
                                                                                               Lehman Brothers
                                                                                                                                     • OTC derivatives
                                                                                          Over 7,000 legal entities in
                                                                                           more than 40 countries1
                                                                  • Commercial paper

    • Global footprint                                                                                              •    Prime brokerage
    • Market leadership                                                                                             •    Custody
      - Credit derivatives                                                     • Credit and interest                •    Trade finance
                                          Money market                                                                                                         Hedge
      - Mortgage backed                                                          rate derivatives                   •    OTC derivatives
                                             funds                                                                                                             funds
        securities                                                             • Primary dealer                     •    Secondary trading
      - Equity and debt                                                                                             •    MBS/CMBS
        underwriting
        and trading
      - Fixed income and                                                                       Sovereign and
        CDS pricing                                                                              municipal
                                                                                                debt issuers

1   Lehman Brothers’ press release on cross-border insolvency protocol, 26 May 2009
PricewaterhouseCoopers                                                                                                           Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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The significance of Lehman Brothers’ bankruptcy

The impact of Lehman Brothers’ bankruptcy was intensified because of the entity's globalized legal structure.

                  Lehman
                  Brothers
                  Canada Inc.      Lehman Brothers                            Lehman
                                                              Lehman
                                   Holdings Inc.              Brothers        Brothers
                                                              International   Limited
                                            Lehman Brothers
              Lehman            Lehman                                                                                  Lehman
                                            Special           (Europe) Ltd.
              Brothers Inc.     Brothers                                                                                Brothers
                                            Financing
                                Commodity                                                                               Holdings
                                Services                                            Lehman                              Japan
                                                                                    Brothers
                                                                                    Middle East        Lehman Brothers
                                                                                                       Hong Kong

 Many clients and
 counterparties found
 themselves exposed to
 multiple Lehman Brothers                                                                                             Lehman
                                                                                                                      Brothers
 entities in various legal
                                                                                                                      Australia
 jurisdictions with different
                                                                                                                      Holdings
 bankruptcy and insolvency
 laws and contractual
 protections and remedies.

Lehman Brothers' complex, globally distributed group of companies did not file for bankruptcy simultaneously. The LBHI bankruptcy
filing on 15 September 2008 set off a chaotic sequence of events around the world, including the filing for administration by Lehman
Brothers International (Europe) that same morning and the subsequent appointment of a SIPC trustee for Lehman Brothers, Inc., on 19
September 2009.
PricewaterhouseCoopers                                                                            Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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The significance of Lehman Brothers’ bankruptcy

Key issues arising from Lehman Brothers’ bankruptcy continue to challenge industry participants. Firms on both the
buy- and sell-sides of the market are beginning to identify and implement risk mitigation measures to reduce the
likelihood of future credit and liquidity-based losses.
•   Market participants, in particular large and complex financial
    institutions, continue to address the challenges of accurately
    quantifying, aggregating, monitoring, and reporting market,
    credit, and liquidity risks.
                                                                      Firms that have weathered the financial
•   Clients have placed increased scrutiny on selecting and
    monitoring derivative and other counterparties, including their   crisis thus far are beginning to identify and
    prime brokerage relationships. This focus includes evaluating     implement risk measurement and
    risks inherent in contractual agreements and the legal rights
    and remedies afforded by such arrangements.                       mitigation techniques, while also
                                                                      addressing the complexities of a changing
•   Investors and counterparties are requiring added assurance
    that their assets and trade obligations are adequately            regulatory landscape.
    safeguarded, moving business and assets away from
    arrangements and institutions perceived as less secure, or
    seeking to modify existing contractual arrangements.

PricewaterhouseCoopers                                                                  Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Section 2
Point of view
Point of view
Focus on the critical aspects of risk management

 Firms should focus on the following areas in order to mitigate the likelihood of future market- and credit-based losses:
 Understand and monitor counterparty, market, and credit risks
 Firms should aggressively address the contractual, operational, and technical challenges posed by counterparty risk, particularly on bilateral
 derivative trades and repurchase agreements. Obtaining an accurate, consolidated view of risk across business units remains challenging for
 many sell-side firms due to legacy infrastructure and disjointed risk governance models.
 Measure, monitor and manage liquidity risk
 Management must have accurate daily views of positions, values, and liquidity measures. The ability to monitor and quickly react to changes in
 liquidity of various asset classes remains essential to maintaining solvency and financial creditability and viability in the marketplace.
 Increase the operational effectiveness of collateral management and accurately capture contractual terms
 Counterparty collateral management functions at dealers may present hidden ongoing sources of credit risk due to overtaxed systems and
 processes. The buy-side faces different yet equally significant challenges in managing collateral efficiently in order to optimize funding and
 reduce excess credit exposure to dealers and banks.
 Know your investments
 Market participants are analyzing complex financial products to better understand embedded risks, such as the counterparty default risk
 associated with the credit protection that is integrated into structured debt products.
 Hedge funds and other users of prime brokerage are seeking alternative custody models to separate the custodian and trade finance functions
 Prime brokerage clients are reviewing legal agreements to better understand important factors such as:
 • Their rights and remedies in the event of a counterparty default
 • The location, governing law, and legal jurisdiction in which assets are held
 • The risks posed by practices such as securities lending (for example, pledging and/or re-hypothecating assets)
 When negotiating contracts, prime brokerage clients should review contract terms to ensure that default provisions and set off/netting rights are
 fully documented and understood.
 The financial crisis of 2007-2009 has highlighted the importance of transparency of internal controls surrounding the safekeeping of assets held
 at prime brokerage firms or other custodians
 Funds and investors are seeking additional comfort over the existence and, where applicable, the effective segregation of their assets. Clients
 are also looking for assurance that the prime brokers and custodians holding their assets maintain effective internal controls. Proposed
 amendments to custody rules will require more robust internal controls over client assets. Firms are reevaluating existing systems and policies.

PricewaterhouseCoopers                                                                                      Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Point of view
Understand and monitor counterparty, market, and credit risks

 Firms should aggressively address the contractual, operational, and technical challenges posed by counterparty risk, particularly on bilateral
 derivative trades and repurchase agreements.
     We have observed that market participants are undertaking efforts to effectively aggregate and monitor counterparty exposures across all
      asset classes and relationships. Aggregating counterparty exposure requires a complete and accurate understanding of contractual terms
      and data relating to trading positions and collateral. Clients carrying portfolio exposure to a financial company’s securities, such as bank
      commercial paper or credit default swaps (CDS) referenced to an entity with whom they trade, should evaluate the degree to which such
      portfolio risk impacts their total exposure to that counterparty. A similar exercise should be conducted for each counterparty.

     Leading industry practices include giving the chief risk officer authority to monitor aggregate counterparty exposure, and to limit or reduce
      exposure in response to changes in credit, market, and liquidity risk tolerances. Timely and complete monitoring of aggregated counterparty
      risk also helps firms avoid the unintended exposure to unwanted risk concentrations. Counterparty exposure should be evaluated as it relates
      both to bilateral trades, such as over-the-counter (OTC) derivatives and related collateral; unsecured deposits; and prime brokerage assets.
 Firms should obtain an accurate, consolidated view of risk across businesses. This can be challenging due to legacy infrastructure and disjointed
 risk governance models.
 •    Boards and management need the ability to effectively measure, monitor, and manage market, credit, and liquidity risks at an enterprise level.
      A common challenge at financial companies that trade multiple, complex asset classes is obtaining an enterprise-wide integrated view of risks
      from an increasingly diverse range of front- and middle-office applications that support various financial products. Absent a comprehensive
      view, market participants cannot effectively manage business risks. Long-term, firms should endeavor to manage these risks on a real-time
      basis. In the short term, however, financial companies should ensure that monitoring techniques are comprehensive, risk models are based
      on reliable data, and decisions are made using well-understood and robust risk models.

 •    It is not uncommon for risk governance frameworks and policies to vary considerably within a single firm. Both buy- and sell-side firms are
      reassessing the ways in which they use technology to integrate risk management into their daily decisions. Firms are also emphasizing the
      use of meaningful stress testing techniques and ensuring that appropriate documentation is maintained to support risk management
      procedures and valuation models. In order to achieve the desired outcome, substantial investments may be required to upgrade and optimize
      technology, and improvements to governance and accountability may need to be introduced. In addition, firms will need to address the
      challenges of changing risk behaviors.

PricewaterhouseCoopers                                                                                      Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Point of view
Measure, monitor, and manage liquidity risk

 Management must have accurate daily views of positions, values, and liquidity measures. The ability to monitor and quickly react to changes in
 liquidity of various asset classes remains essential to maintaining solvency and financial creditability and viability in the marketplace.
 •    Banks and hedge funds can both draw lessons from the liquidity challenges and risks observed in Lehman Brothers' bankruptcy.

 •    The illiquid market for some structured credit products, auction rate securities, and other products backed by opaque portfolios led to major
      write-downs across the industry in 2008. The resulting depletion of capital led to credit downgrades, which in turn drove counterparty
      collateral calls and sales of illiquid assets. This further depleted capital balances. Widening CDS spreads have become widely viewed as a
      leading indicator of a bank’s financial health and viability.

 •    Management needs an accurate and complete daily view of gross and net positions, values, and marks. The continued ability to raise and
      renew short-term borrowing depends to a great extent on a borrower’s reputation. As many firms came to understand firsthand in 2008, a
      company's entire reputation and viability can be irreparably damaged by a single event if it results in the loss of confidence by market
      participants. Managers of leveraged pools of capital should be vigilant about changing market depth for less liquid asset classes, especially
      when an asset class shows signs of becoming less liquid.

PricewaterhouseCoopers                                                                                      Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Point of view
Increase the operational effectiveness of collateral management and accurately capture
contractual terms
 The counterparty collateral management functions at sell-side firms may present hidden and ongoing sources of credit risk due to overtaxed
 systems and processes.
 •    The role of collateral management is straightforward: to reduce expected losses in the event of counterparty default. In some dealer firms,
      however, the volume, diversity, and complexity of collateralized transactions have surpassed the ability of the collateral management function
      to respond effectively. This leads to increased counterparty default exposure. The market downturn and CDS portfolio compression may have
      provided temporary relief, but if underlying issues persist, they may be masking substantial counterparty default exposures.

 •    Underperforming collateral management functions can also create potentially dangerous latent exposures by causing or hiding significant
      risks, such as:
      - Portfolio concentration
      - Inaccurate credit and/or customer data
      - Substandard or missing legal documentation

 •    We have observed increased efforts by firms across the industry to remediate the operational processes and data that support collateral
      management and margin functions. In addition, industry and organizational changes have required assignments and novations that
      potentially impact thousands of OTC derivative trades and associated agreements. To mitigate risks associated with under-collateralization,
      firms should:
      - Ensure that contractual terms and trade data are accurate and updated
      - Make certain that processes are being employed to verify that sufficient eligible collateral is ―called‖ and collected from each counterparty
          on a timely basis.
 The buy side faces different, yet equally significant, challenges in managing collateral efficiently in order to optimize funding and reduce excess
 credit exposure to dealers and banks.
 •    Firms engaged in collateralized transactions, including margin trading, repurchase agreements, securities borrowing/lending and OTC
      derivatives, increasingly want to optimize funding costs and minimize unnecessary counterparty exposure.

 •    Firms seek to achieve these goals through effective portfolio reconciliation and collateral management practices. Buy-side firms should:
      - Perform regular and rigorous portfolio reconciliations with all counterparties in order to ensure daily margin requirements are based on the
          correct set of positions and balances.
      - Where appropriate, recall excess collateral from dealers promptly in order to lower both funding requirements and counterparty risk.

PricewaterhouseCoopers                                                                                      Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Point of view
Know your investments

 Market participants are analyzing complex financial products to better understand hidden risks, such as embedded credit risk.
 •    Lehman Brothers was a leading dealer in the OTC derivatives market, including CDS. When Lehman Brothers collapsed, it was party to over
      900,000 derivative contracts, including significant numbers of CDS contracts. Investors in the OTC derivatives market dealing with an
      investment strategy or structured products are likely to expect increased transparency into how funds and managers evaluate and manage
      counterparty and dealer risk.

 •    By embedding a derivative contract with nonzero default risk in addition to two-way collateral provisions into a product or strategy, fund
      managers may incur unanticipated types of risk.

 •    Firms and investment managers should consider additional analyses of possible seller default risks associated with strategies employing
      OTC derivatives such as CDS.

PricewaterhouseCoopers                                                                                       Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Point of view
Hedge funds and other prime brokerage clients are seeking alternative custody models
to separate the custodian and trade finance functions
 Prime brokerage clients are reviewing legal agreements to better understand their rights and remedies in the event of a counterparty’s default,
 the location and governing law and legal jurisdiction in which assets are held, and risks posed by practices such as securities lending
 •    A central lesson from Lehman Brothers is that prime brokerage clients should understand not only where their assets are being held, but also
      the contractual provisions and legal remedies that exist should a prime broker or other counterparty default. Assets may not be held at the
      legal entity with whom the prime brokerage agreement was executed, and may have been transferred to other legal jurisdictions globally.
      Investor protections and bankruptcy/insolvency laws differ depending on the legal jurisdiction in which assets are held at the time an entity
      either files for bankruptcy or otherwise becomes insolvent.

 •    As hedge fund managers seek to avoid unsecured exposure to prime brokers, some funds and their service providers are structuring new
      custody and finance arrangements. In these ―tri-party‖ arrangements, a prime broker provides financing and short-selling secured by pledged
      collateral (that is, the fund’s position in long securities and cash) held by a third party, such as a bank. These arrangements help investment
      funds lower their exposure to risks associated with the pledging or re-hypothecation (lending) of client securities by the prime broker.
 When negotiating contracts, prime brokerage clients should review contract terms to ensure that default provisions and set off/netting rights are
 fully documented and understood.
 •    Lehman Brothers was counterparty to numerous types of financial transactions and had business relationships with investment funds and
      other market participants. These relationships and financial transactions were governed by different contract standards, including: prime
      brokerage agreements, International Securities Dealers Association Agreements (ISDA), Margin Lending Agreements (MLA), Global Master
      Repurchase Agreements (GMRA), Global Master Securities Lending Agreements (GMSLA), and Cross Margining and Netting Agreements
      (CMNA).

 •    Many investment funds and other Lehman Brothers counterparties have learned that their contracts with the various Lehman Brothers entities
      did not include specific protocols to be employed in the event of bankruptcy. In addition, the same contracts did not always provide
      contractual rights of set-off and netting, resulting in many firms reverting to the rights and remedies under different legal jurisdictions,
      including the UK, to understand and reduce their Lehman Brothers exposures.

 •    Market participants should revisit their prime brokerage agreements and other counterparty arrangements to ensure that all risks are
      understood. Where practical and appropriate, contracts should be renegotiated.

PricewaterhouseCoopers                                                                                      Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Point of view
The financial crisis of 2007-2009 has highlighted the importance of transparency of
internal controls over the safekeeping of assets held at prime brokerage firms or other
custodians
Funds and their investors are increasingly seeking assurance that prime brokers and custodians holding their assets maintain effective internal
controls and that such assets are appropriately segregated, when appropriate.
•    As investment funds seek to improve their own risk management practices and provide additional transparency to their investors, they are
     likely to demand additional information surrounding their prime broker’s internal controls over trade processing, asset custody, and
     recordkeeping. In light of the Madoff scandal and other recently uncovered financial frauds, hedge funds and their investors are increasingly
     focused on verification of cash, securities positions, and other assets held by their custodians and prime brokers.

•    While increased transparency around the segregation of client assets appears likely, certain industry practices still in use will make it difficult
     to provide the necessary information. For example, existing prime brokerage arrangements and other related agreements may allow the prime
     broker to pledge, re-pledge, hypothecate, and re-hypothecate (lend out) the securities in a prime brokerage account, or transfer title.

•    Clients should seek to better understand the safekeeping controls implemented by their prime brokers and/or custodians. Prime brokers who
     are able to provide assurances regarding their internal controls over client assets will have a competitive advantage in the market and be
     better prepared to respond to increased regulatory requirements regarding the safeguarding of client assets.

Proposed amendments to custody rules will require more robust internal controls over client assets.
•    Leading practices around custody of hedge fund assets, prime brokerage agreements, and counterparty risk management are rapidly being
     redefined in response to the lessons learned and implications from Lehman Brothers' bankruptcy.

•    The recently issued proposed amendments to the SEC’s Custody Rule would require the following:
     - Registered investment advisors would be subject to annual surprise examinations of client assets by an independent public accountant.
     - If an investment advisor is a qualified custodian and maintains custody of client funds or securities, the advisor would need to obtain an
        annual written report regarding internal controls accompanied by an opinion by an independent public accountant registered with, and
        subject to regulation by, the PCAOB (for example, a SAS 70 internal controls report). The internal controls report would need to include a
        description of the advisor’s controls in place relating to custodial services, including the safeguarding of cash and securities held by the
        advisor or a related person on behalf of the advisor’s clients, as well as tests of operating effectiveness.
Firms are reevaluating existing systems and policies.
•    Firms that have weathered the financial crisis are beginning to invest in needed improvements to the systems and policies they use to
     measure and control risk, while addressing a changing regulatory landscape.

PricewaterhouseCoopers                                                                                       Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Section 3
A framework for response
A framework for response
Managing market and credit risk

 Ensure that management has timely, aggregated views of market and credit risk exposure. Implement improved tools to aggregate information,
 report risk exposures, and improve overall transparency.
 •    Policies should be implemented to manage capital market risk across the enterprise. This may include re-tooling or developing and
      implementing robust models to measure market, liquidity, and credit risk. Models and tools should be linked with effectively designed
      governance practices to establish risk appetite, and to monitor, manage, and report risks.

 •    Valuation models should be appropriately stress tested to provide senior management with confidence that a complete and accurate picture
      of the firm’s financial position is visible on a daily basis.

 •    No risk tool or model, however well designed, will produce consistently useful results without high-quality position data and robust,
      independently verified price information. Firms should review their data management, valuation processes, and operational risk exception
      reports. Any substandard processes should be remediated. In some cases, this may require substantial investment to replace legacy
      infrastructure and/or bring enterprise data management up to industry standards.

 •    To ensure effective and prompt response to deteriorating credit and market conditions, firms should allocate risks by business division or
      function and assign ownership of risk within each business. Linking business-unit management of risks with the enterprise-wide governance
      structure should improve a firm’s ability to respond quickly and effectively to changing market conditions.

PricewaterhouseCoopers                                                                                     Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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A framework for response
Counterparty risk

 Prime brokers should prepare for heightened client attention to safety and soundness as well as internal controls. Funds should ensure they have
 comprehensive, timely views of aggregate exposure to counterparties and procedures to reduce excess exposures. Diversifying prime brokerage
 responsibilities among several firms is also prudent, and should be considered as an additional means of reducing counterparty risk.
 •    Hedge funds are increasingly seeking to obtain comfort that their custodians and prime brokers have established adequate financial and
      operational controls over the custodial function. Custodians and prime brokers should anticipate increased scrutiny by investment managers,
      since their investors are demanding increased transparency. The ability to provide reasonable assurance regarding internal controls and
      related processes may present an opportunity to gain a competitive advantage.

 •    Firms should have adequate systems and reports to monitor counterparty exposure. Counterparty exposure reports should account for the
      most up-to-date exposures across all markets and instrument types (e.g., OTC derivatives, unsecured deposits, and prime brokerage
      balances) and should also account for all credit enhancements. The overall risk management policy should prescribe counterparty credit
      exposure limits and mitigating actions if exposures exceed prescribed limits.

 •    Firms should evaluate their asset classes and prime brokerage relationships, and determine whether further diversification of such
      relationships among several firms is prudent.

PricewaterhouseCoopers                                                                                    Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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A framework for response
Efficient collateral management

 Dealer firms should ensure that collateral management functions are structured and resourced appropriately in light of the complexity and volume
 of transaction activity.
 •    To effectively maintain collateral and decrease the risk of unsecured default exposures, management should have a clear understanding and
      awareness of all relevant contractual terms. Understanding the practical application of these contractual terms is also essential to collateral
      management. Effective utilization of electronic document platforms, standardization tools, and frequent portfolio reconciliation and valuation
      will further aid in improving the collateral management functions. Firms with large books of collateralized trades should focus on end-to-end
      data quality and the effectiveness of related processes through timely correction of errors and the prevention of further process deficiencies.
      Clients should consider investing in sustainable changes to current operating models to improve and maintain data integrity.

 •    A number of document management vendors have introduced solutions designed specifically to help manage the ―terms basis risk‖ in large
      populations of ISDA credit support documents. These tools could have significant value in reducing process complexity and greatly improve
      the accuracy with which firms track and control key provisions and terms of ISDA and related credit agreements.
 Buy side firms should ensure that they have visibility into all assets and positions on a real-time basis to evaluate risk exposure data across all
 counterparties.
 The following leading practices in buy-side collateral management should be considered:
 • Review activity to determine if transactions are being financed and collateralized efficiently to minimize funding costs and identify areas for
    improvement.

 •    Implement a system or utilize software tools to completely and accurately capture data from each prime broker on a daily basis, reconcile the
      securities positions with each firm and monitor aggregate counterparty risk with each dealer and prime broker.

 •    Standardize the methodology for calculating mark-to-market values and collateral requirements. Negotiate with counterparties to develop
      clearly defined escalation and resolution procedures for disputes. These actions will help resolve disputes in a more accelerated and
      consistent manner and may lead to lower funding costs and reduced counterparty credit exposure. For example, by optimizing the use of
      portfolio- and cross-margining, funds may be able to reduce the amount of cash collateral required to be posted.

PricewaterhouseCoopers                                                                                       Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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A framework for response
Liquidity and risk modeling

 Perform liquidity stress testing to determine the firm's maximum liquidity outflow on a regular basis.
 •    Liquidity stress testing should include on- and off-balance sheet obligations and include a process to regularly measure the firm’s maximum
      liquidity cash outflows. The impact of losing key liquidity channels is both firm-specific and dependent upon other systemic risks. For
      example, stress tests should address: the loss of key sources of liquidity, such as commercial paper; cash outflows from customer
      withdrawals; and intra-day liquidity exposures, including situations when counterparties desire to hasten settlement during periods of market
      stress.

 •    Risk models and the choice of risk measures should realistically factor in liquidity and be updated to reflect changes in market conditions.
      These liquidity considerations have an impact on the market risk of positions, as well as the risk of default when adverse price movements
      occur. This cascading effect should be adequately captured in the market and credit risk models.
 Engage in transactions that are transparent and understand the impact of leverage.
 •    Transparency of complex transactions is essential in preventing unfavorable interactions and hidden linkages between trades and/or self-
      reinforcing risks. To improve the transparency of these transactions, firms should create incentives to implement strategies that use less
      complex and more liquid instruments. Regular reviews of strategies involving embedded derivatives will also help to ensure that risks are
      captured and appropriately managed.

 •    There is discussion in the marketplace that CDS may become regulated in the near-term. In the interim, clients should perform adequate due
      diligence on the issuers of CDS and other OTC derivatives if they are used as part of credit enhancements for a complex transaction. The
      credit risk inherent in these instruments should be thoroughly assessed and the embedded derivatives should be monitored to prevent
      concentration of exposure.

PricewaterhouseCoopers                                                                                      Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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A framework for response
Prime brokerage: contractual provisions, including legal rights and remedies

 Increased scrutiny of prime brokerage relationships and applicable bilateral contracts, including provisions governing legal rights and remedies.
 •    Clients, in particular prime brokerage users, should carefully assess all of their counterparty and margin lending agreements to understand
      the legal entities to whom they are exposed and the legal jurisdictions in which their assets reside. ―Events of default‖ should be clearly
      defined with respect to all parties to a contract, and contractual ―set off‖ rights, including master netting agreements, where applicable, should
      be considered in order to reduce financial exposures in the event of a counterparty default.

 •    Industry initiatives and goals (e.g., >95% T+1 confirmation rates for OTC derivative trades, formation of a central CDS counterparty) may help
      to mitigate some of the systemic risk present in this market. Increased regulation of the OTC market is also likely to occur and may reduce
      some of the uncertainty and asymmetry in the OTC credit markets. As an interim measure, clients should review the terms of prime
      brokerage, bilateral margin, collateral and securities lending agreements to balance more equitably the credit protections afforded both clients
      and dealers. This would include reviewing contractual rights for the return of assets that may have been pledged or re-hypothecated by a
      prime broker.

 •    Since regulatory and substantive industry-wide changes may not be fully implemented for months or perhaps years, clients should undertake
      an immediate effort to reduce the risks associated with inequitably written bilateral agreements and, at a minimum, determine whether
      management has a comprehensive, current inventory of its contracts and other legal documentation, and evaluate the impact of contract
      amendments and/or addendums.

PricewaterhouseCoopers                                                                                        Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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A framework for response
Prime brokerage: reporting on internal controls over safeguarding of client assets

 Statement on Auditing Standards No.70: Service Organizations (SAS 70) reports may provide prime brokers with the internal controls reporting
 necessary to satisfy regulatory requirements and provide a competitive edge.
 •    Prime brokers should consider issuing SAS 70 reports to address the increased scrutiny being placed on safeguarding client assets and to
      satisfy the SEC-proposed amendments to the Custody Rule, which will require a qualified custodian with custody of client funds or securities
      to obtain an annual written report on custody controls and opinion by an independent public accountant. SAS 70 reports have been in use for
      many years in the investment advisor and mutual fund industries.

 •    To prepare for the issuance of a SAS 70 report, prime brokers should conduct an analysis of the different types of clients that may request a
      report on controls and the nature of the information they may seek to acquire. Additionally, management should review its current obligations
      regarding contractual client ―rights to audit‖ to determine whether these rights may be satisfied through the issuance of a SAS 70 report.
      Finally, clients should consider conducting an assessment of internal controls, and performing related testing, to identify potential internal
      control gaps that should be addressed in the near term.

PricewaterhouseCoopers                                                                                      Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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A framework for response
Asset verification

 Ensure that internal records agree to third-party safekeeping and custody reports, and that assets and securities positions are being held in
 accordance with contractual terms.
 •    Perform reconciliations on a daily basis and conduct appropriate follow-up procedures to resolve identified discrepancies. Timely
      reconciliations will help to ensure compliance with contractual terms.

 •    Some hedge funds are working with service providers to establish ways to segregate assets or to avoid the transfer of title to assets held as
      collateral under lending arrangements. This model may not be realistic for all funds and asset classes, so certain fund clients may want to
      obtain more robust periodic asset reconciliations from their prime brokers. Clients may also want to request additional assurances about the
      broker’s internal controls over the safekeeping of cash and securities, and about maintaining complete and accurate books and records.

PricewaterhouseCoopers                                                                                     Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Section 4
How PwC can help
How PwC can help

 Ever-changing regulatory and other critical developments affecting domestic and international financial institutions can be challenging – and are
 often overwhelming. As a market leader, PwC’s financial services professionals continually anticipate, understand, and resolve emerging issues
 at the forefront of the industry, helping our clients negotiate the maze of regulatory requirements. Our clients include leading asset and alternative
 investment management and real estate firms, prime brokers, broker-dealers, banks, insurance companies, pension funds and consumer finance
 organizations.
 •    We routinely provide a wide variety of services to our financial services clients, including assisting them with the challenges associated with
      the ongoing financial crisis, such as:
      - Evaluating the effectiveness of enterprise risk management and governance structures;
      - Analyzing and making recommendations to improve processes and procedures over credit, market, liquidity and counterparty risk
          management;
      - Analyzing exposures to failed financial institutions and gathering documentation supporting claims filed with bankruptcy trustees and
          other
          court-appointed liquidators and receivers;
      - Advising on processes and procedures to value complex financial instruments;
      - Reviewing internal control policies and procedures over the collateral management, safekeeping and custody of client assets; and
      - Performing and issuing SAS 70 internal control reports on the effectiveness of internal controls at organizations that service the financial
          services industry.

PricewaterhouseCoopers                                                                                       Lehman Brothers’ bankruptcy – Lessons learned for the survivors
26
Example
How PwC can help

Banks and broker-dealers                                                         Hedge funds
Remediation and process improvement: collateral management,                      End-to-end risk assessments and design of effective controls
prime brokerage, infrastructure rationalization, enterprise data
management, client reporting

Trade processing and risk management system evaluation, vendor                   Assessment and optimization of prime broker, collateral
selection, re-design, implementation                                             management and margin functions

Process reviews and assurance services for prime brokers                         SAS 70s on prime brokers

                           Risk governance reviews and the development of frameworks, policies, and escalation procedures

                         Investigation and litigation support in a variety of areas such as counterparty bankruptcies and disputes,
                                                     trading losses, alleged fraud, and custodial disputes

PricewaterhouseCoopers                                                                                                                                         FS Viewpoint
27                                                                                                                       Lessons learned from the Lehman Brothers bankruptcy
Section 4
How PwC can help

For further information, please contact:

 Americas contacts
 John Garvey                    john.garvey@us.pwc.com
                                (646) 471-2422
 Dan Ryan                       daniel.ryan@us.pwc.com
                                (646) 471-8488
 Emanuel Bulone                 emanuel.bulone@us.pwc.com
                                (646) 471-5131
 Richard Paulson                richard.paulson@us.pwc.com
                                (646) 471-2519

PricewaterhouseCoopers                                                                                            FS Viewpoint
28                                                           The Lehman Brothers’ Bankruptcy: Lessoned learned for the survivors
Appendix A
Selected qualifications
Selected qualifications
Collateral management and prime brokerage

 Client                           Issues                                     Approach                                 Benefits
 Leading wealth management firm   The client faced more than $500            PwC analyzed and tested the client’s     The client collected over $1 billion
                                  million in unnecessary risk exposure       collateral management systems. We        in entitled collateral from its
                                  due to outdated collateral                 conducted a series of diagnostics to     counterparties.
                                  management systems, data                   assess processes and data quality,
                                  and processes.                             and helped the client remediate
                                                                             thousands of ISDA documents.
 Major national bank              The client needed to replace its aging,    PwC developed and validated system       The client identified and selected the
                                  spreadsheet-based collateral               requirements, evaluated 6 potential      preferred vendor platform in a matter
                                  management system with a modern,           vendors, and helped the client           of weeks, allowing them to accelerate
                                  integrated platform capable of             formulate and score a formal RFP         time-to-value.
                                  supporting automated repricing of          within the client’s short time frame.
                                  securities collateral.
 Leading prime broker             The client faced heightened                PwC reviewed lending policies,          The client increased its product
                                  competition in the market place            regulations, and operations to map out competitiveness in the market in order
                                  from offshore PB platforms, and the        alternative solutions to developing new to protect and enhance its franchise.
                                  need for a more competitive                leveraged lending products.
                                  operating strategy.
 Leading prime broker             The client wanted to increase its          PwC conducted a client survey and        PwC worked with the client to create a
                                  global footprint, improve client service   performed detailed competitor            detailed future-state vision and action
                                  and product coverage, as well as           analysis. We used these inputs to        plan that set forth the new strategic
                                  prevent run-off of market share and        provide a frame of reference and         plan. Established key implementation
                                  revenues to competitors.                   held a multi-day offsite workshop        milestones and success factors.
                                                                             with key stakeholders and
                                                                             executive management.

PricewaterhouseCoopers                                                                                        Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Selected qualifications
Trade processing and risk systems

 Client                  Issues                             Approach                                  Benefits
 Large hedge fund        The client wanted to replace a     PwC defined 782 requirements,             The client improved the control and
                         complex environment of vendor      created over 50 functional scenarios,     handle of volume increases and new
                         and bespoke systems with a         analyzed 18 vendors, conducted "Best      instruments in an efficient manner.
                         streamlined, multi-product trade   of Breed" analysis, drafted and           Additionally, the client reduced future
                         processing platform.               distributed request for proposals,        system spending through the software
                                                            and provided expertise and                conversion.
                                                            negotiation support.
 Large regional bank     The client needed to improve the   PwC worked with the client to develop     The client improved its data
                         data architecture of a core risk   a prioritized strategy and roadmap, as    governance structure and processes,
                         data warehouse.                    well as a conceptual data model to        and implemented programs to build
                                                            facilitate the implementation of the      the target data environment.
                                                            targeted improvements.
 Major national bank     The client wanted to implement a   PwC mapped existing compliance            The client revamped its risk
                         revised annual compliance risk     policies to federal requirements. We      assessment plan and reorganized
                         assessment process.                conducted a pilot risk assessment of      its internal audit program to
                                                            the correspondent banking business.       focus on high priority gaps
                                                                                                      subsequently identified.

PricewaterhouseCoopers                                                                        Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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Selected qualifications
Risk management and governance

 Client                              Issues                                   Approach                                   Benefits
 Global investment bank              The client’s audit committee             PwC assessed the firm's risk               The client formulated a view on
                                     wanted perspective on competitive        management model globally against          required improvement priorities and
                                     positioning, operating performance,      leading industry practices with            gained a roadmap to critical initiatives
                                     and risk management capabilities         attention to governance structure, risk    aimed at improving capabilities, in
                                     in the context of credit                 organization model, reporting flows        order to mitigate the risk of
                                     market-related setbacks.                 and analytics.                             further setbacks.
 U.S. branch of international bank   The client was setting up a de           PwC reviewed the proposed risk             The client received insight into key risk
                                     novo OTC derivatives dealer and          governance model, procedures and           areas, refined their operating model
                                     wanted to adopt best-in-class risk       systems. We compared the client’s          and gained Board approval to launch
                                     management practices.                    target operating model to leading          the new line of business.
                                                                              practices and made recommendations
                                                                              for immediate and medium-term
                                                                              improvements.
 Large hedge fund                    The client manages several families of   PwC assisted the client with identifying   The client obtained a comprehensive
                                     funds, portfolio companies and private   the nature and extent of its exposures     view of its exposures across all asset
                                     equity funds with exposure to a          to the failed financial institution,       classes, an inventory of documents
                                     financial institution that was placed    evaluated the contracts and other          supporting its trading activity with the
                                     into bankruptcy.                         documents supporting its prime             failed financial institution and
                                                                              brokerage and other margin lending         information necesssary to file
                                                                              agreements, and gathered                   complete and accurate claims with the
                                                                              documentation supporting failed            bankruptcy trustee.
                                                                              securities trades and other OTC
                                                                              derivatives contracts.

PricewaterhouseCoopers                                                                                           Lehman Brothers’ bankruptcy – Lessons learned for the survivors
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© 2009 PricewaterhouseCoopers LLP. All rights reserved. "PricewaterhouseCoopers" refers to PricewaterhouseCoopers LLP, a Delaware limited liability partnership, or, as the context requires, the PricewaterhouseCoopers
global network or other member firms of the network, each of which is a separate and independent legal entity. This document is for general information purposes only, and should not be used as a substitute for consultation
with professional advisors. These materials were prepared by PricewaterhouseCoopers LLP based upon general market research. They are not based upon any work performed by PricewaterhouseCoopers LLP or any other
member firm of the PricewaterhouseCoopers network of firms for Lehman Brothers Holdings Inc. or in connection with the Lehman Brothers Holdings Inc. bankruptcy.
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