Mental Health First Aid and wellbeing practical application - Tony Bough Head of Health, Safety and Wellbeing, RSA Vice Chair of IOSH Board of ...

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Mental Health First Aid and wellbeing practical application - Tony Bough Head of Health, Safety and Wellbeing, RSA Vice Chair of IOSH Board of ...
Mental Health First Aid and
wellbeing practical application

Tony Bough
Head of Health, Safety and Wellbeing, RSA
Vice Chair of IOSH Board of Trustees
Mental Health First Aid and wellbeing practical application - Tony Bough Head of Health, Safety and Wellbeing, RSA Vice Chair of IOSH Board of ...
My perspective and background

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Mental Health First Aid and wellbeing practical application - Tony Bough Head of Health, Safety and Wellbeing, RSA Vice Chair of IOSH Board of ...
Wider context – based on a new report

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 Workplace Wellbeing. The role of Line Managers in promoting positive mental health
Mental Health First Aid and wellbeing practical application - Tony Bough Head of Health, Safety and Wellbeing, RSA Vice Chair of IOSH Board of ...
Mental Health First Aid - in practice

Emotional
                         Leader
wellness
                        training
 training

            Mental
             Health
            First Aid
            training

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Mental Health First Aid and wellbeing practical application - Tony Bough Head of Health, Safety and Wellbeing, RSA Vice Chair of IOSH Board of ...
Introduction to Wellbeing 2019

Before looking at this years focus on Wellbeing lets consider how we ensure or maintain wellness in ourselves by considering the things that impact on our
wellness. When it comes to the physical and the mental everything interacts but there is one more factor which impacts on our wellness which is our social
situation. Below we have a few examples of this. If one area is detrimental to us sometimes others help to support our general mental health and what we call
wellness. Sometimes we might have a few from each of these interconnecting areas either helping or hindering our wellness. This is what we call an
integrated view of health.

  Social
  •    Work
  •    Colleagues
  •    Leader                                                               Social
  •    Friends
  •    Family members
  •    Home environment
  •    Political environment
  •    Trauma

  Mental                                                                                                    Physical
  •    A safe place to work.                                              Wellness                          •    A safe place to work
                                                          Mental
  •    Coping skills                                                                                        •    Ergonomics
  •    Self-esteem.                                                                                         •    Working hours
  •    Resilience                                                                                           •    Habit's (exercise and diet) and hobbies
  •    Relationships with others                                                     Physical               •    Medical conditions
  •    Emotional intelligence/                                                                              •    Disability
       communication skills                                                                                 •    Genetics

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Mental Health First Aid and wellbeing practical application - Tony Bough Head of Health, Safety and Wellbeing, RSA Vice Chair of IOSH Board of ...
2019 – Wellbeing – how it works

                    EAP                               AXA Portal                                         Dr@Hand

The service provides;                   The Gateway has a diverse range of tools    DR@Hand is available to all UK-based RSA
• A counsellor                          already provided free that can make a big   employees, free of charge, 24 hours a day,
• Marital & relationship difficulties   difference in everyday health. To begin     from anywhere in the world. This new
• Responsibility at work                with you can check out your health age by   benefit enables you to access GP
• Dealing with Change                   completing the AXA PPP Health Age           consultations via phone or video and at a
• Alcohol and drug misuse               Calculator. You can assess your current     time and place convenient to you, up to
• Workplace issues                      health state and see instantly how making   three times per calendar year.
• Loss of confidence                    some small lifestyle changes can have a
• Dealing with conflict                 huge impact. Then use the tools on the      http://www.doctorcareanywhere.com/signup,
                                                                                    https://member.doctorcareanywhere.com/Account/Login
• Stress                                site to make these changes and log your
• Bereavement                           progress.
                                        The Gateway and tools is divided into 5
                                                                                    App: https://doctorcareanywhere.com/mobile-apps/
0800 917 9330                           key groups; Health, Fitness, Nutrition,
                                        Lifestyle and Mindset.
 www.myemployeecare.com
 username: 72221                        www.axappphealthcare.co.uk/rsa
 password: employeecare                                                                                                                   6
Mental Health First Aid and wellbeing practical application - Tony Bough Head of Health, Safety and Wellbeing, RSA Vice Chair of IOSH Board of ...
2019 – Wellbeing – how it works

                  RSA Money                              Mental Health First Aid (MHFA)                       Ergonomics

We know that managing your money can be                • Through MHFA we normalise society’s         • Our workers are mainly
complicated so RSA has introduced YOUR MONEY             attitudes and behaviours around mental        sedentary resulting in absence
to help you better understand and make more of           health, by developing the skills we need      and issues with bad backs,
your finances. It's a confidential, personalised and     to look after our own and others’             neck and arm issues etc.
sales-free financial education tool paid for by RSA,     wellbeing.                                  • We have over 70 people
at no cost to you.                                     • We have over 100 people trained in            trained as HSO’s across our 9
                                                         MHFA across our 9 main UK sites.              main UK sites.
Your money covers lots of things such as; Children     • This programme continues to run across      • These support the UK Head of
and Family, Debt and Borrowing, Divorce and              our UK sites in 2019.                         health safety and Wellbeing in
Separation, Holidays and Travel, ​Insurance,           • Refresher training will begin in Q4 2019.     delivering detailed ergonomic
Investing, Life after Work, Mortgages, Savings etc.    • Training will become available via            assessments and solutions as
                                                         Horizon.                                      part of reasonable
Every so often, you'll get a series of 'nudges' -      • Leader training in MHFA has been piloted      adjustments.
giving you bite-sized tips and guidance when             in Halifax and Motability with wider work   • This is supported by online
there's something you need to know about.                focussing in Peterborough in 2019.            information and learning.
www.rsayourmoney.com                                   tony.bough@uk.rsagroup.com                    tony.bough@uk.rsagroup.com
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Mental Health First Aid and wellbeing practical application - Tony Bough Head of Health, Safety and Wellbeing, RSA Vice Chair of IOSH Board of ...
2019 – Wellbeing – what we will do to promote our materials

                                                                         RSA Money / Flexible              Mental Health
   EAP                  AXA Portal                 Dr@Hand                                                                             Ergonomics
                                                                              Benefits                       First Aid

                                  Wellbeing Leaflet / card (distributed via either site or posted to employees homes)

                           Wellbeing Committees / People Managers (PM’s) & volunteers (MHFA’s and HSO’s) work on sites

                               Social Media (Yammer) – to make materials available outside of work based computers

         Continue to provider Leader support with Delivery of Mental Health First Aid Training (two days per site for 2019)

                                                              Page one (where relevant)

                          Promotional emails to volunteers throughout the year to continue promotion of all of the above

         Induction (embed the wellbeing leaflet/card and other material into the RSA induction). Use learning from all of the above in 2019.

Through Development, and available to everyone, L2L and or as part of the business skills programme create a module to cover Wellbeing, Mental
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                                                            Health and Resilience
Mental Health First Aid and wellbeing practical application - Tony Bough Head of Health, Safety and Wellbeing, RSA Vice Chair of IOSH Board of ...
Wellbeing 2019

Based on this integrated view of health and the resources currently available to us we have developed a plan to try and
cover most of these areas during 2019.

         January – April 2019                        May – August 2019                   September – December 2019
          Mental Wellbeing                           Physical Wellbeing                  Social/Prevention of ill health

    During January-April we’ll help tackle     Together, let’s do something about        From October - December encourage
      the stigma around mental health,       sedentary lifestyles! From May we’ll be       our employees to make small but
  signpost our employees towards further      encouraging your teams to be up and       significant lifestyle changes in an effort
     information and help sort fact from      active, culminating in National Fitness           to lower their health risks
                   fiction                               Day in September.

                   ⅔                                      7 hours                                     4 in 10
                                                                                          Experts estimate this is the number of
                                                                                           cancer cases that could be prevented
        The amount of people that say           The number of hours per day many
        they’ve experienced a mental             adults spend sedentary and this          largely through lifestyle changes – this
               health problem                           typically increases                               impacts
                                                             with age                               everyone in a family

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Mental Health First Aid and wellbeing practical application - Tony Bough Head of Health, Safety and Wellbeing, RSA Vice Chair of IOSH Board of ...
Protecting the mental wellbeing of our workforce
    January – April 2019
From dealing with stress effectively through to managing a good night’s sleep, our mental health campaign seeks to tackle mental health
stigma and provide employees and leaders with the tools and resources to cope when they, or someone in their team is facing a mental
health concern.
                     January                                                   February                                                          March                                                                     April
Intro : Dry January                                     Intro : Time to Talk                                            Intro : A better night’s sleep during National                Intro : Stress awareness. Focussing on tackling stress,
and beyond. The benefits of drinking less.              Supporting our workforce to recognise, talk and                 Bed Month                                                     both inside and outside of the office.
                                                        act when it comes to mental health.

What :                                                  What :                                                          What :                                                        What :
• Podcasts and tips on how to substitute                • 7th February; Time to talk day;                               • Video/ podcast available on Yammer                          • Share – Will’s story Understanding how to act on my
   alcohol for other drinks (Yammer).                   • Yammer: QUIZ                                                  • Podcast                                                       stress levels was the key to managing his condition.
• Inspirational books, suggestions,                     • Woebot app                                                    • Suggested websites/apps (Calm)                              • Free training on suicide prevention and stress life skills
   podcasts etc (on Yammer).                            • Free online CBT programme                                     • AXA portal for tips on sleeping.                              (resources below).
• Celebrity stories (Ant & Dec).                        Each month we will provide a theme based on giving              • EAP sleep resources.                                        • Advertise EAP resources. (username: 72221,
• Calories vs drink – what it means to                  people a; Podcast, tv programme recommendation,                 • Sleep hygiene books                                           password: employeecare).
   your weight – counting calories app.                 book recommendation, celebrity story & app.                     • How sports men and women leverage sleep                     • Resilience stories from famous people – how they
• Share stories of dry January on                                                                                         for competitive advantage.                                    cope with pressure.
   Yammer.                                                                                                              Each month we will provide a theme based on giving            • Black dog pins for the top 100 – its ok to talk (cost)
• Booze goggles for wellbeing                                                                                           people a; Podcast, tv programme recommendation,               Each month we will provide a theme based on giving people a;
   committees for fun promotion (cost).                                                                                 book recommendation, celebrity story & app.                   Podcast, tv programme recommendation, book recommendation,
                                                                                                                                                                                      celebrity story & app.

Resources : Alcohol Concern www.alcoholconcern.org.uk   Resources : Time to change www.time-to-change.org.uk            Resources : National Sleep foundation                         Resources : Mind www.mind.org.uk
Intranet resource page;                                 Time to Talk Day 2019 is taking place on Thursday 7 February.   www.sleepfoundation.org                                       Suicide prevention training; https://www.zerosuicidealliance.com/
Wellbeing Calendar resources                            Resources & EAP                                                 Seven nights to a better nights sleep;                        https://llttf.com/home/living-life-to-the-full-series/ - free online learning
                                                        https://serene.me.uk/kiosk-0/anxiety_menu.php Free basic CBT    https://sleepcouncil.org.uk/seven-steps-to-a-better-nights-   giving life skills to cope with stress and low mood.
Ant and Dec – recovery from alcohol addiction           program to help people deal with anxiety (Note: only their      sleep/                                                        Learn cognitive behavioural therapy skills for preventing and coping with
                                                        basic program is free; they charge for their more               See the Calendars intranet page for resources;                depression with MoodGYM, for free.
                                                        comprehensive program)                                          https://intranet.rsa-ins.com/sites/UK/Policies-and-
                                                                                                                        procedures/People-Zone/Health-and-Safety/Pages/Wellbeing-
                                                                                                                        Calendar-2019.aspx
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Supporting physical wellbeing in the workplace
   May – August 2019
Physical activity plays a huge role in supporting our employee’s wellbeing, so whether it’s a brisk walk in the evenings, team sports or
swimming, there are many ways in which we can encourage people to keep active. Our wellbeing campaign encourages employees to find
the time and motivation to do this;
                           May                                                    June                                                  July                                             August
Intro : Let’s get moving during National Walking      Intro :                                              Intro : Food for thought Exploring the importance    Intro : National Fitness Day 2019
Month. Also promotion of sitting correctly and        National Carers Week. Caring for carers.             of a balanced and varied diet.                       Flying Start campaign.
the need to move.                                     Arthritis awareness                                  Combatting Dehydration

What :                                                What :                                               What :                                               What :
• World walking app (team and individual              • Podcast on the impact of arthritis on              • Distribute the Eat well plate                      • Podcast on exercise.
  walking promotion).                                   individuals.                                       • AXA portal for tips on reducing salt and           • AXA portal for calculating your health age.
• PM’s get their sites into the World Walking         • Encourage carers to share their stories on           substation for healthier food.                     • Give each site a set of scales/blood pressure
  Challenge to walk round the world.                    Yammer.                                            • PM’s to promote; Sugar swap.                         monitor and height measuring stick to use in
  https://worldwalking.org/                           • Podcasts on accepting change and being a           • Podcast on healthy eating.                           the AXA portal (Cost).
• AXA portal for tips on exercise and logging           carer.                                             • Promote the drink more water app                   • PM’s; Promote Flying Start campaign.
  exercise.                                           • Promote Dr @ Hand – using when you have            • Fruit drop on each site (cost)                     • Active promotion of gym flex, bike to work,
• Article – best walking trainers/shoes.                difficulty accessing services due to caring                                                               talk to committees about walking/running
• Eddie Izzard marathon story/celebrity story.          responsibilities.                                  Each month we will provide a theme based on giving     clubs.
                                                      • Arthritis awareness stories                        people a; Podcast, tv programme recommendation,      • Fun Workout videos
                                                      Each month we will provide a theme based on giving   book recommendation, celebrity story & app.
Each month we will provide a theme based on giving    people a; Podcast, tv programme recommendation,                                                           Each month we will provide a theme based on giving
people a; Podcast, tv programme recommendation,       book recommendation, celebrity story & app.                                                               people a; Podcast, tv programme recommendation,
book recommendation, celebrity story & app.                                                                                                                     book recommendation, celebrity story & app.

Resources : British Heart Foundation www.bhf.org.uk   Resources : Age UK www.ageuk.org.uk                  Resources : British nutrition foundation;            Resources : How to be more active Resources to help employees
Intranet resource page;                               Arthritis Research UK www.arthritisresearchuk.org    http://www.nutrition.org.uk/                         become more active and build everyday exercise into their
Wellbeing Calendar resources                          https://www.carersweek.org/                          AXA Wellbeing gateway;                               routine.
                                                                                                           www.axappphealthcare.co.uk/rsa                       Fitting exercise in (AXA webinar tbc). AXA

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Prevention of ill health & social health
   September – December 2019
From arthritis through to cancer, we’ll be exploring the common signs and symptoms to look out for, as well as work through how to
manage existing conditions such as Prevention of ill health bone, muscle and joint pain.
               September                                          October                                               November                                                       December
Intro : Breast Cancer                      Intro : National Cholesterol Month Highlighting      Intro : It’s not November it’s Movember!                       Intro :
Men and women.                             the importance of keeping your cholesterol in        Time to focus on men’s physical and mental health!             • A focus on women’s health.
                                           check.                                                                                                              • Time to tackle an often awkward topic and
                                           October is World Mental Health day.                                                                                     increase awareness about bowel cancer.
                                                                                                                                                               • Safety during Christmas parties

What :                                     What :                                               What :                                                         What :
• PM’s to encourage teams to sign          • AXA Wellbeing gateway on cholesterol;              • Practically speaking about testicular cancer Video           • Checking for cancer Spread awareness to help
  up for a breast cancer run or run          www.axappphealthcare.co.uk/rsa                       case studies exploring how Ben, Jonny and Greg                 your teams understand the risks and symptoms.
  a wear it pink event.                    • The importance of social interaction on              coped with the emotional and physical effects of             • AXA join our expert podcast for women's health
• Podcast on breast cancer.                  mental health.                                       testicular cancer.                                           • Safety during Christmas parties; from not drinking
• Book on peoples experiences.             • Podcast on Mental health                           • Men’s health Time to discover common health                    too much to personal security. Intranet article and
• Celebrity story                          • Yammer: Superfoods for lowering                      worries men face when it comes to their mental                 Yammer article.
                                             cholesterol                                          and physical health – AXA A focus on men’s health            • Promote Dr @ Hand – for all ailments during the
Each month we will provide a theme         Each month we will provide a theme based on giving     (webinar).                                                     coming winter period.
based on giving people a; Podcast, tv      people a; Podcast, tv programme recommendation,      • PM’s encourage site campaign on Movember                     Each month we will provide a theme based on giving people
programme recommendation, book             book recommendation, celebrity story & app.            (below) encourage guys to grow moustache/beard               a; Podcast, tv programme recommendation, book
recommendation, celebrity story & app.                                                                                                                         recommendation, celebrity story & app.
                                                                                                  and share story on yammer.
                                                                                                Each month we will provide a theme based on giving people a;
                                                                                                Podcast, tv programme recommendation, book
                                                                                                recommendation, celebrity story & app.

Resources :                                Resources : Heart UK www.heartuk.org.uk              Resources : Movember www.movember.com Prostate Cancer UK       Resources :
https://www.breastcancercare.org.uk/get-   Intranet resource page;                              www.prostatecanceruk.org                                       Women’s health; NHS
involved/campaign-us                       Wellbeing Calendar resources                         Intranet resource page;                                        Bowel Cancer UK www.bowelcanceruk.org.uk
                                                                                                Wellbeing Calendar resources                                   Intranet resource page;
                                                                                                                                                               Wellbeing Calendar resources
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