MLA College Student Handbook 2020 2021

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MLA College Student Handbook 2020 2021
MLA College
                             Student Handbook
                                2020 - 2021

 If you require any part of this Student Handbook in larger print, or an alternative format, please
 contact: info@mla-uk.com
 Tel: (0)20 3997 7555

Version: 2020-21
Date: September 2020

   Page 1 of 36
MLA College Student Handbook 2020 2021
Please note:

 All the information in this Handbook is correct at the time of printing.

 MLA College is proud of its teaching and emerging research and it undertakes all reasonable steps
 to provide educational services in the manner set out in this Handbook and in any documents
 referred to within it. It does not, however, guarantee the provision of such services. Should
 industrial action or circumstances beyond the control of MLA College interfere with its ability to
 provide educational services, the University and MLA College undertake to use all reasonable steps
 to minimise the resultant disruption to those services as outlined in the MLA College Student
 Protection Plan.

MLA College Student Handbook 2020-2021                                               Page 2 of
36
MLA College Student Handbook 2020 2021
CONTENTS
  Welcome and Introduction .............................................................................................. 6
  1.      STAFF / STUDENT COMMUNICATION .................................................................. 7
  Useful Contacts................................................................................................................. 7
  MLA Student Forum ......................................................................................................... 8
  Programme Management Team ...................................................................................... 8
  Registration and Term Dates .......................................................................................... 8
  Distance e-Learning modules ......................................................................................... 8
  Residential course ............................................................................................................ 8
  Student Voice .................................................................................................................... 9
  MLA College Student Surveys and National Student Survey (NSS) .......................... 9
  Your Virtual Learning Environment.............................................................................. 10
  Your Library - Learning Resources .............................................................................. 10
  2.      STUDENTS AS PARTNERS - UNIVERSITY OF PLYMOUTH ............................. 10
  The Plymouth Online Study Guide ............................................................................... 11
  Forwarding your Plymouth Emails to your preferred account ................................. 12
  Mobile with Plymouth ..................................................................................................... 12
  3.      MLA COLLEGE ....................................................................................................... 13
  MLA College Virtual Learning Environment ................................................................ 13
  Programme Overview ..................................................................................................... 13
  Programme Structure ..................................................................................................... 13
  Indicative Programme Assessment Schedule, Assessment Flowchart and Hand In
       .................................................................................................................................. 15
  6.      ACADEMIC OFFENCES ......................................................................................... 18
  7.      ACADEMIC DISHONESTY: .................................................................................... 18
  9.      HOW TO REFERENCE USING THE HARVARD REFERENCING SYSTEM ...... 19
  Late work ......................................................................................................................... 22
  15. PROGRESSION TO FURTHER STUDY & HOW YOUR MARKS ARE
      CALCULATED ......................................................................................................... 22
  Student Support .............................................................................................................. 23
  University of Plymouth Self Help Inspiring E-Resources (SHINE)........................... 24
  16. FINANCIAL INFORMATION AND GUIDANCE ON FUNDING ............................. 25
  17. MLA COLLEGE POLICIES ..................................................................................... 25
  18. TAKING YOUR LEARNING SERIOUSLY ............................................................. 25
  Key Features of University Level Study ...................................................................... 25
  Attendance....................................................................................................................... 25
  Your Approach to Studying ........................................................................................... 26

MLA College Student Handbook 2020-2021                                                                            Page 3 of 36
MLA College Student Handbook 2020 2021
Suggested Reading for New Students ......................................................................... 26
  Reading for your study .................................................................................................. 26
  Private Study ................................................................................................................... 26
  Your Personal Development Planning ......................................................................... 26
  Factors Affecting Your Learning .................................................................................. 27
  Effective Learning ........................................................................................................... 27
  Time Management .......................................................................................................... 27
  Coping with Stress ......................................................................................................... 27
  Learning Skills ................................................................................................................ 28
  19. PLYMOUTH COMPASS.......................................................................................... 28
  20. EMPLOYMENT AND PROGRESSION OPPORTUNITIES ................................... 28
  MyCareer .......................................................................................................................... 29
  21. GRADUATION AND RESULTS GUIDANCE ......................................................... 29
  22. ALUMNI.................................................................................................................... 30
  23. FREQUENTLY ASKED QUESTIONS: ................................................................... 31
  24. ACADEMIC INTERRUPTIONS POLICY ................................................................ 32
  25. COMPLAINT PROCEDURE FOR UNIVERSITY OF PLYMOUTH STUDENTS ... 34
  26. PROGRESSION & MARKS CALCULATIONS ...................................................... 35

MLA College Student Handbook 2020-2021                                                                         Page 4 of 36
MLA College Student Handbook 2020 2021
Dear Student,

 Important – please note:
 MLA College and The University of Plymouth will do their best to provide appropriate support
 for students with a disability. In the context of Higher Education study, the term disability
 covers a range of impairments, medical conditions, mental health issues and specific
 learning difficulties. We have made our courses more accessible which is reflected in the diversity
 of students studying with us. However, it is important for us to consider any individual requirements
 sufficiently far in advance to enable us to advise you on the range of options available and to put in
 place appropriate arrangements.

 So please ensure you have told us about any disability even if you do not think it will affect
 you while you are at MLA College and the University.

 If you have already told us about a disability, we may ask you for further information or invite
 you for an information meeting (with the Disability Advisor, partner representative, and
 accommodation officer) if necessary. We can then properly assess, in discussion with you, your
 individual requirements and ensure that we have the best possible chance of having any necessary
 adjustments in place at the start of your course. We can also advise you further about claiming for
 Disabled Students’ Allowance.

 If you have a disability but have not yet told us about it, please contact the MLA College’s
 Student Support Officer, email, telephone number: +44 (0) 20 3997 7555 or the University’s
 Disability Services on 01752 587676 or by email. While we can make reasonable adjustments to
 our provision, we may not be able to meet your individual requirements if we do not have the
 opportunity to assess them in advance, and that could impact negatively on your experience of the
 course or even your ability to complete your course, or to take up your place.

 Please respond positively to any requests from us for information. We can then explore with you
 the support available such as assistive technologies, study skills sessions and personal enablers.
 We can also address any health and safety issues and relevant academic or professional
 expectations and, if necessary, advise you on alternative options. Any information you give us will
 be dealt with in confidence and only shared within the University with your consent and on a ‘need
 to know’ basis. We want to give you the best possible chance to take up your place, to be ready for
 study and to be able successfully to complete your university course.

 This handbook should be read in conjunction with the University of Plymouth Student Handbook,
 Guide to Services, and the relevant MLA Programme Quality Handbook for your programme of
 study. The contents of this handbook will provide both programme-related and supplementary
 information for those undertaking a programme of study with MLA College. The University of
 Plymouth Student Handbook and Guide to Services will provide general and important information,
 which will help you to find out what you need to know about University life, policies, and procedures
 that you need to adhere to and the services available to you.

 This Handbook contains important information including:
    • MLA College Procedures, facilities and opportunities
    • Programme Information
    • Academic Regulations including Extenuating Circumstances
    • Student Support including careers education, information and guidance
    • Financial information and guidance on funding
    • Learning Resources
    • Study Skills Support including key resources on Referencing and Plagiarism

MLA College Student Handbook 2020-2021                                             Page 5 of 36
MLA College Student Handbook 2020 2021
Welcome and Introduction

 Welcome to MLA College. We are delighted that you have chosen to study with us. We will do all
 we can to ensure sure you get the maximum benefit from your time here – and that you will be well
 prepared for the next stage in your academic or professional career path.

 You will already know that MLA College is internationally recognised for its excellent reputation and
 you will also benefit from the consistently high standards and expectations MLA College brings to
 all aspects of its teaching and learning.

 You will find that all our staff are dedicated to ensuring you have the best experience possible. As
 well as being professional, intellectually challenging and up-to-date in their knowledge of the subject
 matter, we ensure that those teaching you do so in a research-informed, creative, responsive and
 engaging way. Your tutors are supported by highly experienced professional colleagues who are
 here to give you advice and guidance on all aspects of your studies.

 As a student of MLA College and the University of Plymouth your feedback is important to us and
 we have in place a number of surveys conducted by MLA College during your period of registration.
 Please do take the time to complete these surveys which will inform our plans to ensure all students
 continue to receive the best possible experience during their time with us.
 We want you to enjoy the best study experience possible and we’re here to help create the best
 opportunities for what you want to do next.

 Welcome again to the MLA College.

 Professor John Chudley, Rector
 MLA College

MLA College Student Handbook 2020-2021                                              Page 6 of 36
MLA College Student Handbook 2020 2021
1.      STAFF / STUDENT COMMUNICATION
 Useful Contacts
 Main MLA College Switchboard: +44 (0) 20 3997 7555

 If you have questions that are not answered in this handbook or within the Frequently Asked
 Questions on the TLP, please email info@mla-uk.com including your name and detail of your query.

 Please note that the MLA College office is staffed between normal office hours:
 Monday to Friday 09:00 - 17:00 (UTC)
 Saturday and Sunday – Closed

 The following MLA College staff are available to assist you with queries you may have about aspects
 of your experiences as a student.

      Admissions                      Enrolment & Assessment                Student Support

      Name                            Name                                  Name
      Claire Edgecombe                Lucille Pearce                        Karlie Wagner

      Contact Info                    Contact Info                          Contact Info
      info@mla-uk.com                 info@mla-uk.com                       student.support@mla-uk.com

      Claire is the Recruitment &     Lucille is the Senior Administrator   Karlie is responsible for
      Admissions           Officer    &      Academic       Partnerships    student       support     from
      responsible for guiding         Manager responsible for all           enrolment right through to the
      students     through     the    aspects of student enrolments,        completion of studies at MLA
      application process from        student finance, assessments          College.        This includes
      enquiry to enrolment            and is the lead contact with the      supporting students through
                                      University of Plymouth for all        Extenuating      Circumstances
                                      student related enquiries.            and pastoral support. She also
                                                                            assists with recruitment.

      TLP Support                    General Enquiries

       Name                           Name
       Luke Denner                    Jill Harty

       Contact Info                   Contact Info
       luke.denner@mla-uk.com         info@mla-uk.com

       Luke is the Production         Jill is the Student Support and
       Manager at MLA College,        Administrative    Officer    with
       and is part of the team        responsibility   for    providing
       that oversee the TLP.          support to students from enquiry
                                      through to the completion of
                                      studies.

MLA College Student Handbook 2020-2021                                               Page 7 of 36
MLA College Student Handbook 2020 2021
All MLA College and University of Plymouth staff will communicate with students in the following ways:

            •   Email
            •   Telephone
            •   Student Forum (only available to enrolled students)
            •   MLA College website
            •   University of Plymouth Student Portal (see section below)

MLA Student Forum
Please note that the MLA College Student Forum is hosted at the MLA College website and not at
the PU website, and your tutor will email you with instructions on how to access it.

MLA College students are encouraged to provide feedback via the student forum and through the
completion of student surveys (new starter surveys and end of module surveys). MLA College
provides a summary of student feedback twice a year along with any formal response to issues raised.
Students are also encouraged to participate in the University of Plymouth Student Perception
Questionnaire referred to below.

You should also make a habit of regularly accessing your University email account (please also see
forwarding your Plymouth Emails to your preferred account, Page 12). Where possible, avoid
using non-University email accounts to contact staff. Messages from external address can often get
filtered as SPAM or JUNK if you use them.

Programme Management Team
Please see “Contact Us” in the TLP, and the Team section on our website.

Registration and Term Dates
MLA College runs modules on a flexible basis throughout the academic year. Please note that
University of Plymouth term dates and exam weeks do not apply to our timetable. The timetable for
2020-2021 can be found on our website.

Distance e-Learning modules
MLA College’s provision is provided through distance e-Learning modules and coursework
submission dates are either 8 weeks or 13 weeks from the date of commencement of the module.
Some modules have a deadline at week 6 or week 7. Students must always refer to their module TLP
(Total Learning Package) for explicit information on module deadlines.

Residential course
For MLA College residential modules (dates are confirmed annually) students are required to
complete a 6-week pre-learning module prior to the start of the 2-week practical residential course.
After the practical element, students then complete an 8-week e-Learning period to complete the
module.

MLA College Student Handbook 2020-2021                                            Page 8 of 36
MLA College Student Handbook 2020 2021
Student Voice
Your opinions and needs, often known as ‘Student Voice’ are an
important aspect of being a Higher Education student. The Quality
Assurance Agency (QAA) for Higher Education in the UK suggests
that ‘Student engagement is all about involving and empowering
students in the process of shaping the student learning
experience’. The Student Voice is really important and as such we actively encourage all students to
get involved at a range of levels in their learning and in quality assurance, enhancement and
management of their course.
MLA College recognises that our students are engaged in distance learning and we seek to secure
your feedback via our surveys, the student forum and the Student Representative who is actively
engaged with the staff and senior management of MLA College. Feedback to students is provided
twice a year and includes our response to issues raised by students.

University of Plymouth Students’ Union
Students studying at MLA College are entitled to become members
of the University of Plymouth Students’ Union. Information about
the Students’ Union is provided below.
University of Plymouth Students’ Union (UPSU) is led by students
and supported by a team of staff, we are a separate organisation
from the University and we are here to make sure that you have a
successful, fulfilling and rewarding time, both whilst at University and in the future. We will work to
ensure that you can learn and grow in an environment where you’re supported and cared for. Find
out more about your students’ union at www.upsu.com

We represent your views in University decisions about your academic and extra-curricular experience
and campaign on your behalf about the issues that matter to you. Five students are elected each year
to be Sabbatical Officers, they are there to represent the needs of all students, including those
studying at Partner Institutions. They are supported by a number of Part-time Representatives who
are also current students.
If you would like to get in touch with your elected Representatives and discuss how they can support
you in making the changes you want to see on your campus, please do not hesitate to get in touch
at studentvoice@su.plymouth.ac.uk

MLA College Student Surveys and National Student Survey
(NSS)
You will be asked to participate in MLA College Student Surveys
and where appropriate (i.e. if you are completing an undergraduate
programme) the National Student Survey (NSS) at the end of your
programme. Both of these provide valuable information to enable
us to improve your programme and learning experience. You will
receive feedback from tutors on changes that have been made due
to your feedback so it is key to engage with these surveys to have your voice heard.

MLA College Student Handbook 2020-2021                                             Page 9 of 36
MLA College Student Handbook 2020 2021
Your Virtual Learning Environment
MLA College Total Learning Package (TLP)
  • Module guides - Teaching, Learning and Assessment
  • Teaching materials
  • Links to appropriate academic resources
  • Links to Study Skills
  • Guide to referencing

Your Library - Learning Resources
MLA College provides access to resources that you need to successfully complete your studies. You
will be introduced to these resources during your induction

MLA College students also have access to: IMarEST library resources and the University of
Plymouth’s library resources. You will also be inducted in how to borrow books, access online
materials, use systems and obtain the necessary resources to assist you with your studies.

Additional resources and materials
If you have identified materials or resources that would be useful to other students or if you feel that
the resources you can reasonably expect are not available e.g. online, library, physical materials etc.,
report this as soon as possible to the appropriate member of the academic or support staff. If you
judge the response inadequate, contact your Programme Manager so that the issue can be
addressed by MLA College.

2.     STUDENTS AS PARTNERS - UNIVERSITY OF PLYMOUTH
Founded in 1862 as a school of navigation, The University of Plymouth is
ranked among the top 150 modern universities in the world, and the top ten
in the UK (2019 Times Higher Education Young University Rankings). A
three-time winner of the Queen’s Anniversary Prize for Higher Education –
most recently in 2019 in respect of its work around marine litter and microplastics – the University has
won numerous accolades in respect of its teaching and its research. It has one of the
highest number of National Teaching Fellows of any UK university, and saw two-thirds of its research
ranked as world-leading or internationally excellent in the 2014 Research Excellence Framework. It
was also the first university in the world to receive the Social Enterprise Mark, and is an acknowledged
expert in sustainability.

MLA College is part of Academic Partnerships within the University of
Plymouth, which houses around 8,500 students studying across the region
and overseas. Academic Partnerships works closely to support MLA
College in the development and review of its programmes to ensure the
highest quality of teaching and learning is offered. The majority of provision
delivered is at HE Level 4, 5, 6 and 7 comprising of Bachelors’ Awards and
Masters’ Awards.

MLA College Student Handbook 2020-2021                                             Page 10 of 36
Students and staff at the University of Plymouth have jointly developed an agreement that sets out
key principles that underpin this partnership - “Students as Partners” which can be on their website.

Students and staff at the University of Plymouth have jointly developed an agreement that sets out
key principles that underpin this partnership - “Students as Partners” - which can be found on their
website.

As a University of Plymouth student you are entitled to a student card. This is key for identification
purposes but also allows you swipe access into our Charles Seale-Hayne library on the main
Plymouth campus.

To complete this process, you must be enrolled with The University of Plymouth.

   1. Visit their website.
   2. Click on Register as above using your personal email address given on your enrolment form.
   3. Once registered, check you will be sent an email confirming successful registration to your
      University of Plymouth email address, which must be accessed in order to activate your E-
      applicant account.
   4. Complete the online form and the card will be posted to you by MLA College.

The Plymouth Online Study Guide
In addition to being a student of MLA College, you are also a University of Plymouth student. This
means you are able to access the University’s e-resources through the Plymouth portal (the
University’s internal staff and student website).

There is access to over £2 million of e-resources and e-journals in a variety of different subject ranges
which can be used to support your studies. This link takes you to the University of Plymouth Library
page via the Digital Learning Environment (DLE) and if you then click on ‘Partner Institution – ‘Your
Library Subject Guide’ then ‘partner institutions’ it will lead you to your institution pages which are
essential to familiarise yourself with Plymouth services and e- resources. This video guide
demonstrates how to access Primo at your institution. In addition the University has created a Student
Study Guide available at www.studywithplymouth.ac.uk which signposts you to a wealth of resources
including UPSU (University of Plymouth Students’ Union), Study Skills Guides and using the portal.

MLA College Student Handbook 2020-2021                                             Page 11 of 36
Forwarding your Plymouth Emails to your preferred account
Any communications with University of Plymouth will come via your Plymouth email account so it is
essential that you forward your University emails to your preferred email address. Please
forward your emails on as soon as your programme starts to prevent missing key communications
form tutors especially around the topics of module choice and dissertation choice as you enter level
5 study. Instructions on how to complete this is available through their website, under the Library and
Digital Learning Environment Tab.

To access the University of Plymouth website directly:

    •   Access the University of Plymouth website and click on ‘Login’
    •   Enter the username and password given to you by MLA College or Learning Resource Staff
        member.

Note: Your username format may be one of the following:
        Firstname.Surname@students.plymouth.ac.uk
        Firstname.Surname@postgrad.plymouth.ac.uk

You will automatically have a University of Plymouth e-mail account accessed through ‘My Email’
structured as outlined above depending on whether you are an undergraduate or postgraduate
student. Your password will always be given in this format Dob.dd/mm/yyyy e.g. Dob.10/07/1984.
You can change your password once into the portal however please make sure it is something
memorable as you will need it throughout your studies.
Mobile with Plymouth
The free official University of Plymouth app is an available resource for students or
prospective students. It is full of helpful information that is easily accessible wherever
you are. The app is available via the University website.

University Computing Helpdesk
If you have any problems when you are creating your computer account or logging into the student
portal or if you can’t access the information you need, please contact the University’s computing
helpdesk by email or by phone on (01752) 588588.

How to Change your Password
To change your password at any time - click on the ‘Change Password’ on the top right-hand side of
the homepage.

Induction
Induction onto your programme and/or module will be delivered via our Total Learning Package.

You are also a student of the University of Plymouth Student and can access the Student Study File
which contains key resources from induction and throughout your study including all University Rules
and Regulations. It is essential that you look through this and download any key documents as
needed such as the Plymouth Library Guide.

Other Services provided by the University
MLA College has a dedicated Student Support Officer who is available to assist you with any issues
you may be facing during your time with us. In addition, the University provides a wide range of
central facilities such as Counselling, Disability Access Services, Careers Service, Chaplaincy,
Healthcare Services, Students’ Union Support and Advice Centre, Recreation and Student Gateway.
Refer to the University Student Handbook for further information.

MLA College Student Handbook 2020-2021                                                Page 12 of 36
Tutorial Support and Guidance
Your respective Tutor is concerned with providing general support and guidance to you. Module
Leaders and tutors will be responsible for providing module related academic support on an individual
basis as required.

Students benefit from research ongoing in these areas through various means, including specific
expert knowledge of tutors, physical facility availability, opportunities for project work and
opportunities for technical consultation with subject experts.

If you have identified materials or resources that would be useful to other students or if you feel that
the resources you can reasonably expect are not available e.g. online, library, physical materials etc.,
report this as soon as possible to the appropriate member of the academic or support staff. If you
judge the response inadequate, contact your Programme Manager and student representative so that
the issue can be addressed at the next Programme Committee Meeting.

3.     MLA COLLEGE

MLA College Virtual Learning Environment
Please also see the ‘Study Help & Tutorials’ on the TLP.

Programme Overview
MLA College’s programmes operate largely within the University of Plymouth’s standard regulations
for undergraduate and postgraduate programmes (both available electronically on the Student
Portal).All of MLA College’s programmes are managed by University of Plymouth Academic
Partnerships . Also see the University student handbook .

You will find the learning environment relaxed and informal, but the work will still be challenging. The
staff are friendly and will always try to help with any difficulties you are experiencing; however, if you
have a problem, please talk to someone about it! If you need any further information, please contact
your Personal Tutor, the Programme Manager, or the Student Support Officer.

Programme Structure
Please also see the relevant Programme Quality Handbook.

4.     ASSESSMENT

Introduction
Please read your module guide assessment document carefully as it gives the information you need
to complete coursework each module. We advise you to get in touch with your tutor as soon as
possible if anything is unclear. During your studies with MLA College, you may be
assessed through some or all of the following types of assessment:

Formative assessment
Formative assessment is a collection of questions and tasks to test your knowledge of the lectures
you have just watched. Formative assessment questions can be found throughout the Total Learning
Package (TLP) alongside the video lectures, after the lectures or included in the transcripts. They
allow you to work through problems at your own pace to satisfy yourself that you have fully understood
the teaching and learning which has been covered in the lecture. We have provided all the answers
to the formative questions, so that you can compare your answers with the ones provided and re-visit
the lectures if necessary. You may also wish to discuss these in tutorials, or online with your fellow
students in the discussion forum.

MLA College Student Handbook 2020-2021                                              Page 13 of 36
Your performance in these formative tasks is not marked by your course tutor and does not count
towards the overall module mark. We highly recommend that you complete all the formative
questions, as the module has been designed very carefully to use these questions to build your
knowledge and understanding. Completing the formative questions will help you in writing your
marked coursework –this is described in the section below.

Coursework
Coursework is submitted by fixed deadlines for marking and feedback. The marks that you achieve
for your coursework count towards your overall module mark, and eventually, to your grade for the
whole programme. Hence this type of assessment is often referred to as ‘summative’. The
assessment questions contained in this document focus on the learning outcomes of the module and
this assessment document contains everything you need to prepare your module coursework. Please
review the Learning Outcomes in the Module Record located on the TLP.

Support
Your course tutor is available for assistance and advice as required, although you are expected to
work autonomously throughout, conducting your own research to produce answers of an acceptable
standard. This is a requirement of both distance learning and residential students.
The TLP contains several documents in the ‘Study Help’ section to support you with your learning
and to help you complete your coursework. Please read through all of these documents carefully prior
to attempting the assessment. Your course tutor will be in touch at appropriate times throughout the
module and will provide feedback on any draft work completed (see further advice on this below). In
general, it is your responsibility to contact the tutor if you have any concerns,
academically or otherwise.

MLA College Student Handbook 2020-2021                                         Page 14 of 36
Indicative Programme Assessment Schedule, Assessment Flowchart and Hand in Process

MLA College Student Handbook 2020-2021                             Page 15 of 36
5.       EXTENUATING CIRCUMSTANCES

MLA College applies The University of Plymouth Extenuating Circumstances Policy which can
be found on the website.

Extenuating Circumstances are circumstances which:

     •   affect your ability to attend or complete an assessment or a number of assessments
     •   are exceptional
     •   are outside your control
     •   can be corroborated by independent evidence
     •   occurred during or shortly before the assessment in question

MLA College Students who wish to claim Extenuating Circumstances should obtain a claim form from
the Student Support Officer or access the form included in the TLP. The form should be completed
and submitted to the Student Support Officer accompanied by independent supporting evidence.

Assessed coursework / major project / dissertation or equivalent:
Extenuating Circumstances claims should be submitted as soon as possible, and normally no later
than 10 working days after the deadline for the submission of the work.

Examples of circumstances which would NOT normally be considered valid:

     •   Childcare problems, or problems with similar caring responsibilities which could have been
         anticipated.
     •   Unspecified short-term anxiety from all sources, mild depression or examination stress.
     •   Minor illness, such as a cough/cold/sore throat or minor viral infection, unless the illness is
         incapacitating and at its peak at the time of a time-specific assessment such as an exam or
         test.
     •   Accidents or illness affecting relatives or friends, unless serious, or you are a sole carer.
     •   Financial problems, including debt sanctions imposed by the University, but excluding cases
         of exceptional hardship or significant changes in financial circumstances since enrolment.
     •   Family celebrations, holidays, house moves, or similar events, in which you have input to, or
         control over, the date or may choose not to participate.
     •   Computing problems, such as corrupt data or media, poor internet connectivity, printer failure,
         or e-submission of an assessment file in an incorrect format, or lack of access to IT facilities
         because of debt sanctions imposed by the University.
     •   Appointments of any kind, including legal or medical appointments, which could be
         rearranged.
     •   Sporting, recreational or voluntary commitments, unless you are representing the University
         at national level or your country at international level, or participating in an event that is of
         benefit to the University’s national or international reputation.
     •   For full-time students, normal pressures of employment, because, by enrolling as a student,
         you have made a commitment to make time available to study

MLA College Student Handbook 2020-2021                                               Page 16 of 36
Examples of circumstances which MIGHT be considered valid:

   •   Your own health problems, including major accident or injury, acute ailments, hospitalisation
       (including for operations), or those affecting a significant period of study.
   •   Personal or psychological problems for which you are receiving counselling, or have been
       referred to a counsellor or similarly qualified practitioner.
   •   Clinical depression or other significant mental health issue.
   •   Pregnancy-related conditions and childbirth (including a partner in labour).
   •   Bereavement causing significant impact.
   •   Separation or divorce of yourself or your parents.
   •   Recent burglary, theft or serious car accident.
   •   Jury service which cannot be deferred.
   •   Representing MLA College or the University at national level, or your country at international
       level, or participation in an event that is of benefit to the University’s national or international
       reputation.
   •   For part-time students in full-time employment, exceptional pressure of work or permanent
       change of employment circumstances.
   •   Late diagnosis of, for example, dyslexia, meaning you have not had the appropriate support
       for assessment.
   •   A significant change to your financial circumstances after enrolment,
   •   Significant positive life events, such as weddings of close family members, where you can
       show that no alternative arrangement, such as the date or your attendance, is possible.
   •   For Masters’ degree programme milestones (Project Approval and Confirmation of Route),
       methodological reasons why your research has not progressed at these stages as expected,
       submitted by your Programme Manager.

MLA College Student Handbook 2020-2021                                               Page 17 of 36
6.       ACADEMIC OFFENCES
Issues of plagiarism and any form of academic dishonesty are treated very seriously. They could
result in you failing a module or even having to leave your programme. MLA College follows the
guidance laid out by the University of Plymouth in dealing with Academic Offences.

The University has developed information on plagiarism which can be found on the website.

Additional support is available from the library as part of their LibGuides.

The University of Plymouth Library also has a LibGuide providing information regarding referencing.

Additional information is included in the TLP.

Further support on regulations including academic appeals is available from University of Plymouth.

7.       ACADEMIC DISHONESTY:
Types of Academic Dishonesty
     •   Buy an essay online
     •   Steal essays from another student
     •   Not doing your fair share of group work
     •   Copy bits of your housemate’s essay
     •   Copy and paste large chunks of an essay from the internet
     •   Just copy ‘a little bit’
     •   Work with a friend to produce an individual essay
     •   Taking bits from a coursework already submitted
     •   Making up results from a questionnaire
Why Cheat?
     •   I got desperate at the last moment: I could not keep up with the work
     •   My family expect me to succeed: I have to get good marks
     •   The lecturers don’t care anyway
     •   Why not? I will probably get away with it
     •   All I need is that bit of paper at the end of the course
     •   But the teacher said, “Work together”!
     •   I am only showing respect for the original writer, who is far cleverer than I am
     •   If I write in my own words it will be full of mistakes

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8.     PLAGIARISM

Definition: using others’ ideas, words or research without clearly acknowledging the source
of that information.

To plagiarise, you:
   • never have references to your sources
   • Reference some sources, but not all
   • Reference bullet points or phrases without showing that they are direct quotations

Some students might feel that paraphrasing is disrespectful, produces nonsense, or poor English.
However, a British university education is meant to teach you how to criticise the work of others. We
expect original work: your own poor English is preferred to other people’s good English - you will
improve. In addition, good paraphrasing improves the meaning.

Writing in your own words
Academic writing involves summarising, synthesising, analysing or evaluating other people’s
arguments. To “write in your own words” you understand, reflect on and digest your source material.
Then you discuss or re-state this using your own vocabulary and an argument that is structured to
the specific task you have been set. (Source: Open University)

Advantages of good paraphrasing
•    It clarifies your understanding of the material
•    It improves your ability to remember it
•    You will be able to use the material in new contexts
•    Your argument will be tighter, with fewer words
•    Your argument will be appropriate to the question or assignment
•    If you can’t handle the coursework you won’t be able to answer the exam questions

Contract Cheating
Issues of plagiarism, collusion and any other form of academic dishonesty are treated very seriously.
They could result in you failing a module or even having to leave your programme. Some offences,
such as contract cheating, where you deliberately pay someone else to write work for you, will be
punished more severely than plagiarism, where you copy a paragraph from a published source
without properly referencing the source. Support on referencing including online tutorials is available
on the University of Plymouth website.

9.     HOW TO REFERENCE USING THE HARVARD REFERENCING SYSTEM
MLA College provides a comprehensive guide on the Harvard
Referencing System in the TLP. Students are asked to also review the
guidance below:

The University of Plymouth Library has produced an online support referencing guide which is
available on their website.

Another recommended referencing resource is Cite Them Right Online; this is an online resource
which provides you with specific guidance about how to reference lots of different types of materials.
From books to TV shows, journals and podcasts it is expanded regularly to include new types of
source material. Although based on the Harvard Referencing System it is useful for all students no

MLA College Student Handbook 2020-2021                                            Page 19 of 36
matter which referencing system is preferred by their institution. There is a detailed guide at the end
of this handbook.

Before you start writing
Before you start writing your coursework:
   • listen to, read or watch the relevant lectures
   • know the learning outcomes for the module (as stated in the module record)
   • understand the marking scheme (presented at the foot of this document)

Technical matters and formatting
Please ensure that you include the coursework cover sheet with your coursework. A copy of this is
included in the module guide to assessment.

Present your answers logically in your coursework document and write clearly and succinctly. Don’t
forget to spell check your work, and proofread it carefully before submission.

Please also watch the videos that have been produced specifically to help you understand plagiarism,
and importantly, how to use Turnitin to submit your coursework (Section 10 of this document) (these
can be found in your module guide to assessment.)

Word count
Word counts are deliberately challenging, and you are expected to remain within (+/-) 10% of the
stated limit. It demands succinct, clear and effective writing. Review every sentence critically and
make sure every word is needed.

The following components are not included in your word count:
   • coursework cover sheet
   • list of contents or index
   • lists of abbreviations or acronyms
   • index of figures, tables and diagrams
   • tables, figures and diagrams embedded in the text
   • bibliography or list of references
   • appendices

Referencing
All academic work must be referenced using the Harvard Referencing System. Read
the relevant ‘Guide to Referencing.pdf’ in the TLP and contact your tutor if anything is
unclear.

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10.      SUBMISSION OF YOUR COURSEWORK

Each coursework must be submitted as a SINGLE word-processed document containing all your
answers. Submission of your written coursework will be via Turnitin. Read the following steps and
take action as appropriate:

      1. You will receive an emailed invite to the module or class area from Turnitin. For new or first-
         time users, you may have to create an account but don't worry - full instructions will be
         provided on the emailed invitation
      2. The invite from Turnitin contains a link to the assessment submission section for your module.
         You will need to upload your document following the instructions contained in this guide
      3. For non-written assessments (e.g. video presentations or practical exercises) please read
         carefully the submission instructions included within each question.
      4. Should you have any difficulty in accessing Turnitin, please speak to your tutor without delay.

Finally, just some points about the level of available support and the marking process:

11.      FORMATIVE FEEDBACK

You have the opportunity to submit a single draft of your assessment, or each question, prior to the
formal submission deadline, allowing your tutor to give some formative feedback and advice on
whether your answers are on-track. You should submit your draft answers via Turnitin; look out for
the instructions that will follow from your tutor.

A further advantage of this is that you will be able to check your answers for similarities with other
sources (e.g. those from the internet) and correct for this as necessary. The main reason for this is
that your work should be your own and not a collaborative effort between you and your tutor!

Do note that you will receive detailed feedback of your marked coursework, usually around three
weeks from the submission date.

12.      ACCESSING YOUR FINAL (SUMMATIVE) MARKS AND FEEDBACK

Your final marks, comments and feedback will be available a few weeks after the submission date of
each assessment, and access to these is through Turnitin. Within the Turnitin class, you will see a
module ‘post-date’. This is the date that your provisional module marks and feedback will be released.
No other correspondence concerning your provisional grade will be issued; however, through Turnitin
you do have the facility to print your marked coursework, including all tutor comments and feedback,
for your own records.

13.      MARKING SCHEME

At the beginning of the assessment questions there are tables showing how the marks are allocated
across the coursework. A Marking Criteria table is included at the end of this document, which is used
when marking your coursework. You should familiarise yourself with these criteria and understand
what is required to achieve the highest possible mark.

Please note that your assessment may be marked and/or moderated by a member of the academic
teaching team other than your tutor. The marks awarded during your study of this module are
provisional and will be confirmed at the next MLA College/Plymouth University Subject Panel and
Award Board.

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14.  PROCEDURES FOR DEALING WITH LATE SUBMISSIONS AND EXTENUATING
CIRCUMSTANCES

For more detailed programme guidance please see your Programme Quality Handbook available on
the MLA College website. Your programme operates under University of Plymouth Academic
Regulations; you can view these regulations on the University’s website.

Late work
Work submitted after the deadline will be marked as normal to give you an indication of the standard
of your work, but a capped mark of 40% for undergraduate programmes (e.g. BSc Maritime
Operations or 50% if the programme is postgraduate (e.g. Postgraduate Diploma in Sustainable
Maritime Operations) will be recorded if the work is submitted up to 24 hours after the deadline and
a zero mark will be recorded after this time. Further information can be found on the University’s
website.

If you have a reason that your work was late i.e. illness etc. you can complete an Extenuating
Circumstances Form.

Turnitin
Turnitin is an Internet-based 'originality checking tool' which allows
documents to be compared with content on the Internet, in journals and
in an archive of previously submitted works. It can help to detect
unintentional or deliberate plagiarism.

It is a formative tool that makes it easy for students to review their citations and referencing as an aid
to learning good academic practice. Turnitin produces an ‘originality report’ which may be necessary
to be attached to your coursework and your tutors will advise you on how to access and use Turnitin
where required for your studies. More information about Turnitin is available on their website.

15. PROGRESSION                 TO FURTHER STUDY & HOW YOUR MARKS ARE
CALCULATED
Information on individual programme progression is available in your Programme Specification, on
your Institution website and also on the University of Plymouth course web page (College/Institution
to add relevant hyperlinks)

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External Examiner arrangements
Each Programme has an External Examiner who comes from a Higher
Education Institution in the UK (not from the University of Plymouth). The
Subject External Examiner is primarily concerned with the standards of
assessment of the subject and therefore attends the subject assessment
panel. They will verify the process of assessment throughout your
modules advise upon re-assessment (further information can be found
within your teaching learning and assessment handbook). Your final
result is decided by an Award Assessment Board which take place in
October, April and June each year.

You can find your External Examiner reports online through the Digital
Learning Environment or DLE (click on ‘Tools/Resources’ then ‘Your External Examiners’). For further
Programme external examiner details please see your Programme Quality Handbook.

Complaint procedures
We aim to provide high quality services to students. Unfortunately, things occasionally go wrong.
Whatever your complaint, you can expect it to be dealt with promptly and fairly by MLA College and
in line with the University of Plymouth’s policies and procedures. You will not be disadvantaged or
treated less favourably by making a complaint. Our Complaints Policy can be accessed via the
website, you need to ensure that you read the policy thoroughly and follow the guidance.

Student Support
Your Personal Tutor is concerned with providing general support and guidance to you. Module tutors
will be responsible for providing module related academic support on an individual basis as required.

Tutors are designated as a first point of reference for individual students on academic matters. They
may refer a student who has issues with matters of a domestic or personal nature to the MLA Student
Support Officer who will be able to assist (studentsupport@mla-uk.com).

MLA College Student Handbook 2020-2021                                          Page 23 of 36
University of Plymouth Self Help Inspiring E-Resources (SHINE)

Self Help Inspiring E-Resources - an innovative new, stand alone, self-help website which was
developed through the Student Counselling & Personal Development Service and students. You can
watch, read, listen and find apps and useful links to the best online resources and information about
mental health and well-being via the website.

Big White Wall
MLA College students are able to access Plymouth’s “Big White Wall” which offers a safe community
to support your mental health 24/7. This service can be accessed via the website.

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16.       FINANCIAL INFORMATION AND GUIDANCE ON FUNDING

Information about our fees, bursaries, terms and conditions can be found on our website (under the
‘Fees/Finance’ dropdown menu)

17.       MLA COLLEGE POLICIES
Key strategies to become a Successful Student

      •   You must take proactive responsibility for your own studies. We will give you as much
          help and support as we can but ultimately your success (or failure) is down to you.

      •   Plan your time carefully. Write a personal timetable as soon as you can.

      •   Do not miss deadlines.

      •   Read extensively around your subject. Just being familiar with the set text books is unlikely
          to be enough to pass.

      •   Seek help, if you need it, as soon as possible. If you need specific help with your studies,
          speak to your tutor or Student Support Officer. Even if your problem has nothing to do with
          your programme, it may have an effect on your ability to study. Let someone at MLA College
          know - ignoring problems will only make things worse later on.

MLA College has in place a number of policies aimed at supporting our students. They are referred
to on the enrolment form and they can be found on our website.

18.       TAKING YOUR LEARNING SERIOUSLY
This section provides some general information to assist you in your learning across a number of
areas that including:
      •   Understand how you are learning and relate your learning to a wider context;
      •   Improve your general skills for study and career management;
      •   Articulate your personal goals and evaluate progress towards your achievement; and
      •   Encourage a positive attitude to learning throughout life.

Key Features of University Level Study
Outlined below are key features of University or Higher Education (HE) level education, including
what differentiates this from other forms of education e.g. at school, institution or in the workplace.
Attendance
You are expected to take responsibility for your learning. Attending group activities arranged by your
Tutor is strongly advised and any absence also affects your peers as it may disrupt planned group
activities and limit the range of discussions. You will be expected to be available for every week of
your module. Please ensure that holidays are only arranged outside of term and assessment
commitments. Students who do not follow the planned module schedule run a very high risk of failure.

If you are ill or otherwise unable to undertake your module you should send contact your tutor in the
first instance

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Programme Managers and their teams work very hard to make sure that teaching and assignments

Your Approach to Studying
Probably the most significant difference between university level study and other levels of education
is the amount of personal responsibility you have. This has implications for how you approach your
studies.

Staff will use a variety of educational approaches, depending on the learning outcomes of the module.
These may include: lectures, group work, discussion, student led activities, simulation; technology
supported activity, practical scenarios, and directed study. Your active participation will enhance your
learning. It is your responsibility to acquire the required knowledge and skills.

You may be used to a learning or workplace environment with fixed hours and routine activities.
However, HE study requires you to develop new study, time-management and prioritisation skills to
make effective use of your study time and to meet programme deadlines. You will need to make time
to undertake additional reading, assignment preparation and private study.
You must, therefore, learn to use your time constructively. Your most valuable learning will
be done in your own time and in your own way.

Suggested Reading for New Students
Suggested reading is included in the TLP for each module.           Students new to studying higher
education may find the following useful:

   •   Burns, T. and Sinfield, S. (2016) Essential Study Skills: The Complete Guide to Success at
       University. Sage Study Skills Series
   •   Cottrell, S. (2015) Skills for Success: The Personal Development Planning and Employability
       Handbook. Palgrave Macmillan.
   •   Greetham, B. (2018) How to Write Better Essays. Palgrave Macmillan.

Reading for your study
You will not complete your programme successfully if you do not read regularly and in-depth.
You will be given reading lists for each module.

You are strongly recommended to follow current issues relevant to your programme in the quality
press, for example, The Times, Independent, Guardian and Telegraph. You should also make use of
subject-related journals held in the library.

Reading texts for Higher Education demands note-taking as well as reading skills; as with lectures
keep careful notes from your reading.
Private Study
Your private study time is likely to be taken up by different tasks for each module or by preparing for
tutorials or undertaking some reading of a programme text or library research. In addition, private
study time provides students with the opportunity to ensure they have understood the subject, for
reflecting on any feedback on assessed work and building up a good set of notes for revision.

Your Personal Development Planning
It is important to bear in mind from the outset of your study that you are working toward a degree that
will provide you with a foundation for a potential career and/or career development. It is important to
be aware of your own career direction from the early stages of the programme. You may find it useful

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You can also read