Nova Scotia Respite Guide - A Guide for Caregivers of Children and Adults With Disabilities Nova Scotia Respite Partnership - Government of Nova ...

Page created by Norma Fernandez
 
CONTINUE READING
Nova Scotia Respite Guide - A Guide for Caregivers of Children and Adults With Disabilities Nova Scotia Respite Partnership - Government of Nova ...
Nova Scotia
Respite Guide
A Guide for Caregivers of Children
and Adults With Disabilities

Nova Scotia Respite Partnership
Nova Scotia
Respite Guide
A Guide for Caregivers of Children
and Adults With Disabilities
2    NOVA SCOTIA RESPITE GUIDE

Is This Guide for You?

This guide was developed for             Definitions
caregivers of children and adults
who have disabilities that affect        Children/Adult children with
development, physical ability and/or     disabilities or chronic illnesses
mental health.                           Refers to children, youth and adults
                                         with disabilities or chronic illnesses,
As a caregiver your time is valuable     including but not limited to, autism
and limited. This guide is intended to   spectrum disorder, Down syndrome,
provide an easy-to-follow map. It will   developmental delays, behavioural
guide you through the process of:        difficulties, deafness, blindness,
• discovering the role respite           medical or technological needs or
  could play in your family              any other special challenge.

• how to apply for respite funding       Families
• ways to recruit and hire respite       Inclusive of biological or adoptive
  providers                              parent(s) and caregivers, siblings,
                                         and extended or foster family
• sharing the care of your loved one     members.
This guide will help you navigate a      Caregivers/Family caregivers
course towards meeting the needs         Parents or guardians who have
of your family member.                   the ongoing daily responsibility for
This guide is for parents and            delivering and managing the care
caregivers of child and adults with      and support provided at home and
disabilities who are thinking about      in the community.
adding respite into their lives. The     Respite providers/Volunteers
guide provides information on respite    The paid or unpaid individuals who
opportunities in Nova Scotia. Not all    provide services to support family
of the information in this guide will    caregivers in taking a break from
apply to every family.                   their care giving role by providing
                                         support for children/adult children
6th printing — May 2018
                                         to engage in social, recreational,
                                         cultural or life-skill activities.
NOVA SCOTIA RESPITE GUIDE   3

Using This Guide

This guide is divided into four
sections that will help you and your
family locate the respite supports
most appropriate for your situation.          Role of
1.   What is respite? This section            Respite
     defines respite and explores
     how it can benefit you,
     your family member with
     a developmental disability,         Finding
     physical disability, and/or         Respite
     mental illness, and your            Support
     family as a whole.

2.   How do I find and fund respite                Respite
     support? This section explores                Planning
     formal and informal respite
     supports and provides a path
     to obtaining both types of
     respite supports.                   Respite
                                        Orientation
3.   Planning for respite supports.

4.   Providing orientation, oversight
     and follow-up with the respite
     provider.

                                                         Role of
                                                         Respite

                                         Finding
                                         Respite
                                         Support
Role of
Respite
6   NOVA SCOTIA RESPITE GUIDE

What is Respite?

Family respite can take many
forms. It can be going for a walk,
meeting a friend for coffee, or
taking a few hours to clean the             Role of
                                            Respite
house while the person you care for
engages in a recreational or social
activity. It can be a weekend away
for your child/adult with a skilled
respite provider.
                                       Finding
It can help you spend time with        Respite
older or younger siblings while        Support
your child/adult is hanging out
(with support) in another part of
the house. Or, it can also be time               Respite
for you and your partner to do                   Planning
something fun!

                                       Respite
                                      Orientation

                                                     Role of
                                                     Respite

                                       Finding
                                       Respite
                                       Support
NOVA SCOTIA RESPITE GUIDE   7

Respite is support
for the whole family

Having respite as part of family life
gives family members (caregivers
and care receivers) time to do the
                                           “Respite should
things they want and need to do.           be more than a
Respite allows caregivers to make
time for themselves and for their          break from life’s
other family members. Regular              circumstances,
respite can give family members
time to take care of their health,         it should be a
pursue hobbies, meet up with
friends, rest, or do the housework!
                                           change of life’s
Respite should also be a positive          circumstances”
time for your loved one to develop
                                           (Hutchinson et al., 2010)
relationships and the opportunity
to engage in social and leisure
activities, and do something
enjoyable in the community. Respite     Learning about respite options
is about creating positive time for     and finding the ones that work
yourself, your loved one, and other     best for you and your family’s
family members and contributes to       needs are normal milestones for
the overall well-being of the family.   families caring for a loved one
                                        with special needs. Some families
                                        are able to find and fund respite,
                                        others recruit volunteers or join
                                        family co-operatives, but the reality
                                        is that most families struggle to
                                        fund respite and seek assistance
                                        through government programs
                                        (e.g., Direct Family Support for
                                        Children, Flex Program, and
                                        Continuing Care).
8   NOVA SCOTIA RESPITE GUIDE

Respite Benefits Us All!

Don’t forget that respite has a
beneficial effect for everyone. When   “I was very tired, physically, mentally
we went across the province we         and emotionally. I knew I needed
asked parents about their respite      a bit of a break … I thought in the
experiences. The following is one      back of my mind that I don’t think
parent’s reply to “How did you know    anybody can give the kind of care
that you needed Respite?”              to my son that he should have. I
                                       soon discovered that was not the
                                       truth. I was not allowing my son to
                                       expand his world. I probably thought
                                       that I was his world, and that I would
                                       always be his world. It was equally

“Quality respite is                    as important for him to have new
                                       experiences with other people away
not only required,                     from me, as well as it was for me

it is a necessity for                  to have the same away from him.”

the caregiver and
the person with
exceptional needs.”
(Hutchinson et al., 2010)
NOVA SCOTIA RESPITE GUIDE   9
Finding
Respite
Support
12   NOVA SCOTIA RESPITE GUIDE

        Finding and Funding
        Respite Support
        Informal Respite
        Informal respite is provided through              Role of
Role of family, friends, neighbours and
        others in your community. This
                                                          Respite

Respite is usually not paid work. These
        supports may be a neighbour
        watching your child/adult while
        you take a walk around the block
                                               Finding
ng      or a neighbourhood group which         Respite
 te
ort
        welcomes your family member.           Support
        Sometimes informal support
        can develop when parents pool
        their resources to create a respite
    Respite                                               Respite
   Planning
        solution. For example, some                       Planning
        parents create co-op programs
        with other families. A co-op can
        allow one set of parents a night out
te      while their child/adults is looked      Respite
tion                                           Orientation
        after by other parents in the co-op.
        It can also offer a helpful support
        system for parents.

        You might consider your local
        municipal recreation service or
        other local organization. Ask how
        they include children/adult with
        disabilities into their programs.
        As a start, there are a number of
        organizations listed at the back
        of this guide.
       Role of                                            Role of
       Respite                                            Respite

ng                                              Finding
 te                                             Respite
ort                                             Support
NOVA SCOTIA RESPITE GUIDE   13

Formal Respite

Formal respite involves hiring                 Formal respite often has age
respite providers to work inside               criteria. Some programs serve
or outside of your home. Some                  children/youth under 19 years of
families may have their own funds              age, others serve those over 19
or have health care coverage to                years of age, and others serve all
pay for respite services but others            ages. Formal respite may include
may need to seek external funding              funding, personnel who work in your
for respite. There are also grant              home or out-of-home respite in a
opportunities through charities                facility. See below for an overview.
that may be helpful.

 Name of Program            Service           Age of family     Contact
                                              member
 DCS - Disability Support   Funding for       All Ages          novascotia.ca/coms/
 Program – Flex             respite.                            disabilities/index.html
 Individualized Funding
 & Direct Family
 Support for Children

 DHW Continuing Care        Funding           19 years          novascotia.ca/dhw/ccs/
 Program: Caregiver         ($400/month)      and older         caregiver-benefit.asp
 Benefit
 Respite Coordinators       Finds Respite     Under 19 years    See Respite Coordinators
                            Support Workers                     list provided in this later
                            for those who                       in this Guide.
                            have funding
 DHW Continuing             Respite Service   All Ages          novascotia.ca/dhw/ccs/
 Care Program:                                                  1-800-225- 7225
 Home Support

 DHW Continuing Care        Respite Service   All Ages          novascotia.ca/dhw/ccs/
 Program: Facility Based
                                                                1-800-225- 7225
 Respite Care

 DCS = Department of Community Services; DHW = Department of Health and Wellness
14   NOVA SCOTIA RESPITE GUIDE

Funding for All Ages                     Funding for those aged
                                         19 years and older

The Direct Family Support for            Caregiver Benefit:
Children Program (DFSC) and
the Flex Individualized Funding          The Nova Scotia Department of
Program, are operated by the             Health and Wellness, Continuing
Department of Community Services         Care Program offers the Caregiver
(DCS). The amount of funding is          Benefit. The Caregiver Benefit
based on the degree to which the         recognizes the important role
disability impacts the individual        of caregivers in their efforts to
and the family. The funding may be       assist loved ones and friends.
prorated or reduced based on family      The program is intended for
income. It’s important to note that      caregivers of low income adults
the eligibility criteria are different   who have a high level of disability,
for children than for youth/adults.      as determined by a Home Care
Please refer to eligibility criteria     assessment. If the caregiver and
for these programs listed later in       the care recipient both qualify
this guide. More information can         for the program, the caregiver
be found on line at: novascotia.ca/      will receive $400 per month.
coms/disabilities or by contacting       For more information, please
the Department of Community              go to: novascotia.ca/dhw/ccs/
Services office or by calling 211.       FactSheets/Caregiver-Benefit.pdf
NOVA SCOTIA RESPITE GUIDE   15

Finding a Respite Provider

Once you have secured funding, you            Several regions have a respite
will need to find a respite provider. For     apartment available to families
youth aged 19 year and under, there           within the program. The availability
is a respite coordination service in          of the apartment is on a first come,
all regions of the province, and each         first served basis. The apartment
region has a Respite Coordinator who          is not staffed so the parents/
manages the service.                          guardians are expected to provide
                                              a respite provider when using the
Respite Coordinators help families            apartment, however, there is no
access respite providers and plan             cost for use of the apartment
respite care for family members. They         itself. The apartment can be
screen and refer respite providers.           booked by calling the Respite
Screening includes: an interview,             Coordinator in your region or for
police and/or RCMP criminal record            Central Region call Support Service
check, Child Abuse Registry check             Group (902-466-0230).
and three other references.

 Region of NS     Respite Coordinators               Contact

 Northern         Northern Region Respite Services   902-752-9452
                  (NRRS)                             nrrs@hcrsweb.ca

 Western          Yarmouth Association for           902-742-9258
                  Community Residential Options      respite@yacro.com

 Central          Autism Nova Scotia                 902-446-4995
                                                     respiteservices@autismns.ca

 Central          Support Services Group             ssgns.ca
                  Cooperative (apartment)            902-466-0230

 Cape Breton      Cape Breton                        902-539-6685
                  Community Respite                  autismres@ns.sympatico.ca
16   NOVA SCOTIA RESPITE GUIDE

                                        Department of Health and
                                        Wellness (DHW), Continuing
                                        Care for All Ages

Although the Respite Coordinator        Home Support:
screens and refers respite
providers, parents/guardians are        Another option for formal respite
ultimately responsible for choosing     is the DHW’s, Home Care Program.
their provider. The parent/ guardian    This program provides personal
interviews and decides if a respite     support services to people with
provider is the most suitable           ongoing care needs, either on a
to provide care. Once a family          short-term or long-term basis. A
has decided, it is the family’s         range of personal care, respite
responsibility to provide training to   and home support services are
the respite provider on their child/    available. Personal care services
adult’s specific needs. Families are    help the client with daily living
also responsible to pay their respite   tasks, such as dressing/undressing,
providers directly, and to make         bathing, toilet use, feeding, and
bookings for specific times.            help with mobility. Home Support
                                        Services also help the client with
The Flex Program also offers up to      tasks, such as light housekeeping,
60 days of annual residential respite   laundry, and meal preparation. In-
in licensed homes. See Section          home respite services for caregivers
12 of the DSP policy: novascotia.       are available. There may be a cost,
ca/coms/disabilities/documents/         depending on your income. For a
SPD_Public_Policy.pdf                   complete description, please see
                                        novascotia.ca/dhw/ccs.

                                        You can apply by calling toll-free
                                        1-800-225- 7225.
NOVA SCOTIA RESPITE GUIDE   17

                                          Finding a Respite
                                          Provider – Conducting
                                          Your Own Search

Facility-Based Respite Care:              Caregivers must be actively
                                          involved in searching for and hiring
To support family caregivers              respite providers.
and their families, the DHW helps
caregivers by providing access            There are several ways to find a
to respite beds for their loved           respite provider. First, talk to everyone
ones in licensed long-term care           you know. Word of mouth is often
facilities (nursing homes) across         the best way to find possible respite
the province. There are also options      providers.
available for children.
                                          Post ads in community places,
A person may stay in a licensed           such as:
respite bed for up to a total             • Faith communities, libraries,
of 60 days within a calendar                and schools.
year. However, to ensure fair
access to the beds during the             • Vocational Agencies
high demand periods (July 1                 (see directionscouncil.org/
to October 1), no more than 30              MemberAgencies),
days can be scheduled. You can            • Residential agencies (nsraa.ca),
apply for a respite bed by calling        • Colleges (e.g., Nova Scotia
toll- free 1-800-225- 7225. A               Community Colleges, NSCC)
Care Coordinator will assess the
applicant’s care needs and eligibility.   • University departments
Once the applicant is confirmed             (e.g., nursing, education, child
to be eligible for the service, the         study, psychology, social work,
Care Coordinator will arrange for a         speech language pathology,
respite bed for the applicant on            occupational therapy, or
a first-come, first-served basis.           physiotherapy)

                                          Some families have found respite
                                          providers using the internet
                                          (e.g., emailing their social network
                                          or Kijiji.ca).

                                          Think outside the box!
                                          Don’t limit yourself by what is
                                          currently offered.
18    NOVA SCOTIA RESPITE GUIDE

Be sure to include basic information          Naturally, families often worry
in the ad – that they will be working         about the quality of care their child
with an individual with disabilities,         or adult may receive while they
the number of hours, and any special          are absent. Families may worry
skills you are looking for. A sample          whether the respite provider can
ad may look like this:                        handle any emergencies that come
                                              up or manage behavioural issues
                                              or other challenges that may
            Job Opportunity
                                              present themselves.
 Peer/Support Worker
                                              These are realistic concerns. In
     To Provide Companionship, Support,
        and Community Inclusion for a         order to take advantage of respite,
     23-year-old Man with Cerebral Palsy      you must feel comfortable and
                                              confident in your respite provider.
 Qualifications:                              In order to feel comfortable, it is
 An undergraduate degree in any care          important that the respite provider
 field, or equivalent combination of
 education, training, and experience in       is the right fit for your family.
 the field of disabilities. Self-motivated,   For additional information, see
 excellent interpersonal skills, and good     Respite Providers: Screening and
 communication skills, both oral and          Interviewing on page 24.
 written, are essential.

 Role:
 • Plan meaningful recreation and             Emergency Respite
   leisure opportunities.
 • Provide peer and buddy support.            In some instances, short term
                                              emergency respite care can be
 • Assist in planning and carrying out
   life skills and recreational activities    arranged. Emergencies may include
 • Record keeping – daily activities          any situation in which the primary
   and organize respite receipts.             caregiver may not be able to care
 Approximately 11 hrs/week (this is           for the child/adult in the family
 negotiable and a combination of daytime      home. Consider contacting your
 and evening hours), at $_____ /hr.           Disability Support Program Care
 For more information regarding               Coordinator or Continuing Care
 the position, please contact:                Coordinator for more information.
 Your Name
 Email or Phone Number
Respite
Planning
Orientation
22   NOVA SCOTIA RESPITE GUIDE

Planning Respite
With Your Family
Your respite plan will depend on
your family’s needs as well as what
is available in your community. This                           Role of
will help you decide which type of                             Respite
respite will work best for you. For
example, if your respite goal is for
your loved one to be involved in the            Finding
community and you to be at home
                                                Respite
                                                Support
then out-of-home respite might be
your best choice.

The process of understanding the
reasons for respite will also help you
plan how to use your respite time.
                                                      Respite
1. Start with listing the reasons
                                                      Planning
   why you and your child/adult
   need respite. You may list
   activities that are meaningful
   for them. It is also valuable to             Respite
   list activities that help meet              Orientation
   your practical and emotional
   needs. Lastly, expand your
   list to various community or
   neighbourhood activities that         3. Try putting the needs into a table like
   respite could enable your whole          the one on the next page. Fill in your
   family to participate in.                own reasons for respite in order
2.   Prioritize the list. For example,      of importance and the types of
     which reason is number 1 for           activities that best suit your child/
     respite? You may not meet all          adult. Determine how often you and
     your respite needs, but this will      your child/adult need respite, and
     make sure the most important           the length of time required. Then
     needs are handled first.               add up the total amount of respite
                                            time. Don’t forget to include the
                                            type of respite that will best meet
                                            each respite need.
Reason for Respite   Activity for   How Often?   Length of Time   Total Amount    Type of Respite
                     Child/adult                                                 (In/Out of Home)
                                                                                                    Planning Respite Time
                                                                                                                            NOVA SCOTIA RESPITE GUIDE
                                                                                                                            23
24   NOVA SCOTIA RESPITE GUIDE

Respite Providers:
Screening and Interviewing
What do you do once you have            Prior to and during the interview
replies to your advertisement or        consider:
have received resumés from the
Service Provider? Start with a          1.   Have a family member, friend
telephone call. The call should be a         or someone you trust at the
brief conversation to see if you want        interview with you. They can
to have a full interview with this           act as support and a second
person. You can ask some questions           pair of ears and eyes.
to see if they might be suitable. Do    2. Ask for a copy of the
they have experience? How long             candidate’s resumé.
have they worked in the field? If the
telephone call goes well, ask them      3.   Write out interview questions
to come for an interview. You can            before hand, for example, Ask
meet them in your home or in a               the candidate to describe
public place (e.g., coffee shop). You        themselves and their interests.
may have to interview several people         You will get a better sense of
to find someone to best suit your            who they are and what skills
family member’s and family’s needs.          they may have which could
                                             benefit your family member.
Before the interview, take a moment
to create a list of duties or a job          • Ask about the candidate’s
description for the position.                  background and training. Try
The list may include things like               to use open-ended questions
communication skills, personal care,           so they have an opportunity
behaviour management plans or the              to talk. Avoid questions
amount of experience with persons              which are easily answered
with disabilities in the community.            with a yes or no—you will get
                                               less information.
NOVA SCOTIA RESPITE GUIDE   25

     • Ask about the experiences               closely with your family in your
       he/she may have that will               home, and for safety reasons
       fit the needs of your family.           you need to be very thorough.
       You need to ask questions
       which reflect your situation.      5.   Confidentiality should be a
       How would they handle                   requirement of the position.
       challenging behaviour?                  Whoever you hire, have them
       Do they have experience                 sign an agreement about
       with personal care? Try                 confidentiality. A sample
       to be very clear about the              confidentiality agreement is
       expected duties in the job.             provided on page 38.

     • Ask the candidate what             6.   Discuss the wage you are
       their expectations for the              offering for the position.
       job duties are.
                                          7.   Take notes during the interview
     • Ask about their ideas for
                                               so you can remember what
       activities – this can show
                                               was said.
       how creative and energetic
       they may be.                       At the end of the interview, ask
     • What is their work availability?   the candidate to think about the
       How flexible are they?             position and call them to confirm
       Can they be available for          their interest. This gives time for
       emergencies?                       you and the candidate to consider
                                          the arrangement.
     • Talk about transportation.
       Do they have a car or will         If the interview goes well, and the
       they use the bus?                  references are good, you should
                                          schedule a trial run with the
4.   Ask for three references. This
                                          candidate. Ask them to come and
     is very important. Call each
                                          spend time with both you and your
     reference and talk to past
                                          family. See how well she/he fits
     employers. Ask for a Criminal
                                          with your family member.
     Records Check (the candidate
     can get one through the local
     Police station for a small fee).
     This person will be working
26   NOVA SCOTIA RESPITE GUIDE

Expectations

Be clear from the beginning about        • Discuss expectations around
the expectations you have for your         personal boundaries and
respite provider. Think about:             responding to challenging
• Can the respite provider bring           behaviour. It is important to
  anyone with them – their children        explain your approach for
  or anyone else?                          supporting your loved one so your
                                           respite provider can be consistent
• Cell phone use – are there               and follow existing rules.
  restrictions?
                                         • Make notes about routines,
• Personal vehicle – are you               medications, and favourite things
  comfortable allowing your family         to do. You know the routines
  member to be transported in the          intimately, but your respite
  respite provider’s vehicle? Do you       provider does not. They will
  require the respite provider to          appreciate the support.
  have extra car insurance? Who
  will pay for gas? Be sure there are    A respite provider is usually
  appropriate car seats available if     self-employed. This means they
  they are needed.                       must keep track of their earnings
• Your house should be found as          and report these to the Canada
  you left it but the respite provider   Revenue Agency. This is not your
  is not there to clean the house.       responsibility and you would not
  Be clear about your house work         issue a T4 to the individual.
  expectations.
Respite
Orientation
tion                                               Orientation
        30   NOVA SCOTIA RESPITE GUIDE

        Respite Orientation
        and Follow-up
        Orientation
        Leaving your child or adult with
       Role of                                                Role of
        someone new can be stressful.
       Respite                                                Respite
        Many families provide an
        orientation time for the respite
ng      provider and the child or adult to          Finding
 te     get to know each other before               Respite
ort     they are left on their own. You may         Support
        want to consider starting with
        shorter periods of time in a place
        where your child/adult is most                        Respite
                                                              Planning
Respite comfortable. Arrange for them to do
        an activity that your family member
Planningenjoys. It is important to share their
        communication strategies and
        every day routines with the worker.
        This is a chance to spend some
                                                  Respite
te      time with the respite provider and       Orientation
tion    guide him/her on how to interact
        with your family member. This may
        help you to feel more comfortable
        with the respite provider’s abilities
        and offers an opportunity for the
        respite provider to learn about your
        child or adult while you are nearby
        to offer advice and support.
NOVA SCOTIA RESPITE GUIDE   31

Follow-up

Families should talk to both the       Respite Providers: Online Training
respite provider and the child/
adult to make sure everything went     There are a few online training
well. Engage the respite provider      programs that your potential worker
in a discussion about the respite      might complete while they are
experience and encourage him/          learning about your family member.
her to ask questions if there was      For example:
something they did not understand.     1.   respitecourse.ca
Be sure to provide the respite         2.   autismnovascotia.ca
provider with prompt and regular
feedback about their work.
                                       Respite Providers:
                                       Training for your Child/Adult
 It is also recommended that you
 take some time to talk to your        The interviews are over and you
 child/adult about their experience.   have found a respite provider.
 Some questions you might ask:         Now what? Anyone who agrees
 • Tell me about your time             to work with your family should
   with_______. What did you do?       have a signed agreement outlining
                                       their role, responsibilities and
 • Did you like_______?
                                       employment status. Your respite
 • Was he/she nice to you?             provider may have some experience
 • Would you like to spend time        with your family member’s
   with_______again?                   particular disability, but they will
                                       not have experience with your
 • What did you like best/least?
                                       family member. It is important that
                                       you prepare and train the respite
Some children or adults who cannot     provider so that he/ she can work
use verbal communication express       effectively with your child/adult.
themselves with behaviour and
                                       Introduce the respite provider to
mood changes. If your child or adult
                                       the needs of your child/adult. You
seems unhappy or is behaving out
                                       might set up a binder for the respite
of character, take this seriously.
                                       provider with information about
Be sure to discuss any concerns
                                       your family member or you could
with the respite provider and/or, if
                                       create a one-page profile.
relevant, your care coordinator.
32   NOVA SCOTIA RESPITE GUIDE

All About Me!

• Include a picture. List his/her        • Explain your child/adult’s
  name, age, siblings’ names,              communication system.
  school attending, and any                Can they communicate
  programs your family member              verbally or do they use another
  attends.                                 communication system?
• Talk about your child/adult’s            (e.g., sign language, Picture
  personality. Talk about his/her          Exchange Communication
  abilities and needs. This is a great     System (PECS), visual strategies,
  way to introduce your child or           assistive technology).
  adult to the respite provider.         • List any medications your child
• List activities your child/adult         or adult is taking.
  enjoys and does not enjoy. What        • Make sure the respite provider
  does a successful activity or day        understands where medications
  look like?                               are kept and when they should be
• Give the respite provider key            administered. Create a log to fill
  strategies you use to help prevent       in when medications are given.
  outbursts or upsets in your child/       This will act as a record and way
  adult. There may be a strategy or        to be sure medications have been
  words/phrases you use to calm a          given. Be sure the medications
  stressful situation.                     are kept in a safe place.

• List people your family member         • List any assistive devices used.
  likes to be with. List those people    • List any personal care needed.
  he/she does not like to be with.       • Be very honest with your respite
                                           provider. They need good
                                           information to be a good support.
NOVA SCOTIA RESPITE GUIDE   33

• Train the respite provider           The following website provides
  to understand your family            information on how to complete
  member’s non-verbal clues (body      a one-page profile, which includes
  language & facial expression) to     most of the information outlined
  understand when he/she might         above in a one-page format:
  be happy, sad, or anxious. Your      helensandersonassociates.co.uk.
  youth/adult might show their
  emotions in different ways.          Check out samples of All About Me!
                                       guides on the Nova Scotia Respite
• What is the backup plan if a         Partnership’s webpage:
  difficult situation develops?        https://www.respiteservices.com/
  If a situation does escalate, what   app/media/4839.
  steps should the respite provider
  take? Who should he/she call,
  and when?
• Set up an information binder. You
  may not see the respite provider
  before or after their time with
  your family member. You can jot
  down any items you feel he/she
  needs to know for their shift, and
  they can share information about
  their experiences during the shift
  with you.
34   NOVA SCOTIA RESPITE GUIDE

Safety Considerations

Even in the most well organized and     If the child or adult is mobile, are
well planned settings, safety may       there objects around which might
be an issue. Some tips to consider:     limit his/her mobility? Can these
• Make sure the respite provider is     be moved?
  aware of any allergies or special     • Sometimes there may be
  dietary requirements your family        behaviour outbursts. It is
  member has.                             important to stay calm in
• Make sure they are careful with         stressful situations. Often these
  hot drinks or foods. This can           are the situations where someone
  lower the risk of burns.                could get hurt. A good strategy to
• Train respite providers to              use is keeping your voice low and
  do a quick scan of any new              movements slow. If someone is
  environment to be certain it is a       agitated or upset, a loud voice or
  safe spot for your child/adult. For     quick movement may increase
  example, when arriving at a park,       their agitation. Staying calm and
  do a quick check of the area for        slowing everything down can
  glass or other dangerous objects.       help to diffuse the situation. Be
  How easy is it to manipulate a          sure the respite provider knows
  wheelchair?                             the strategies used to manage an
                                          outburst, and has a backup plan.
                                        It is important to give as much
                                        information to your respite provider
                                        as you can, but remember that it
                                        will take some practice before the
                                        she/he will become comfortable in
                                        his/her role. Work with your respite
                                        provider to help them gradually
                                        understand your loved one, and
                                        your family’s routines and lifestyle.
NOVA SCOTIA RESPITE GUIDE   35

Respite Providers:
Developing the Relationship

The respite provider is hired and         As you develop a comfortable
trained. You hope they will work          relationship with your respite
well with your family and for a long      provider, there may be a temptation
time. How will you foster a positive      for you to share problems with
relationship?                             them. It is wise not to follow this
                                          temptation. Share information
                                          which is important to your child/
The respite provider as friend            adult, but do not go beyond that.
It is important to define the
boundaries with your respite              Payment
provider(s). They will be coming
into your home and personal life          You have hired the respite provider to
to work with your child/adult. They       do a job. The respite provider has a
may share meals or other personal         right to expect payment on a regular
times with your family. However,          basis. Arrange the payment system/
the respite provider is there on a        schedule with the respite provider
professional level. They are present      from the beginning and stick with
as a contracted employee to do a job.     it. If you agree to pay the respite
They may become very fond of your         provider at the end of the shift, or on
child/adult and your family and you       a weekly basis, be sure to pay them
of them. Where do you draw the line?      on time. Respite providers have their
                                          own financial commitments and will
Be friendly. It is natural to chat        appreciate receiving payment when
with people, to find out about them       it is promised. Remember that any
and their lives. Show concern and         time spent in receiving updates from
interest for their life situations, but   your respite provider at the end of
stay away from any direct personal        their shift is still paid time and they
involvement with their problems.          should be compensated accordingly.
36   NOVA SCOTIA RESPITE GUIDE

                                         Ending the Relationship

Meetings                                 Happy Endings

Arrange a regular meeting time with      One of the realities of life is that
your respite provider. This may be a     it will change. Eventually, your
check-in type of meeting to see how      family situation or your respite
things are going. Review any plans       provider’s situation may change,
you have established to see if they      and it will be time for her/him to
need to be tweaked. Talk about any       move on. Although saying good-
ideas for new or different activities.   bye is difficult, there may be ways
                                         to make it easier. Ask if he/she
Give feedback to your respite            would be willing to help train the
provider. Talk about any issues or       new staff person. This may make
problems which have come up.             the transition easier for your family.
It is better to deal with potential      If the respite provider is staying in
problems early so they do not            your community, ask if they would
become bigger. Be sure to highlight      be willing to fill in as an emergency
successes. Everyone likes to hear        caregiver, or would like to drop in
that things are going well. Let her/     for visits with your family. Here is
him know how much they are               a time to build a friendship without
appreciated and what this respite        the restrictions of the employer/
time means to you and your               employee relationship.
family. Your respite provider will
gain tremendous job satisfaction
knowing his/her work is making a         Not So Happy Endings
difference to your lives.
                                         The respite provider you carefully
                                         interviewed, screened and trained
                                         is not working out. Perhaps you
                                         have noticed problems in the way
                                         the respite provider does the job.
                                         The first approach would be to work
                                         with the staff person to try and
                                         resolve the problems.
NOVA SCOTIA RESPITE GUIDE   37

Here is the process you can follow to resolve problems
with your respite provider:

• Arrange a private meeting with      • If the respite provider is unable
  the respite provider.                 or unwilling to make the
                                        necessary changes, you should
• Describe the problem(s).              give him/her notice that he/she
  Be clear and direct. Tell the         will be let go from the job and
  respite provider what you             move on. Be honest, be clear
  have observed and why this is         and be firm with your worker.
  causing concern.
                                      If you see or are informed of
• Do you have a written job           dangerous behaviour on the part
  description or agreement?           of your respite provider, suspend
  Discuss the problem in              him/her immediately. If you
  reference to the original           suspect neglect or abuse, contact:
  job expectations.
                                      Your local Child or Adult
• Be certain the respite provider     Protection Services
  understands the issues and          (numbers are online under
  is prepared to change his/her       DCS or call 211 for assistance
  behaviour.                          locating the contact information).
• Set a time period for the respite
  provider to make changes in his/
  her job performance.

• If necessary, have a third party
  help with the situation. Perhaps
  the respite provider needs a
  coach or mentor for a time, to
  help work effectively with your
  youth/adult.
38   NOVA SCOTIA RESPITE GUIDE

Sample Confidentiality Agreement

1.   I understand that during the course of my duties as a respite provider
     with _____________ I will have access to information about this person
     and their family.

2.   I understand that any such information is strictly confidential and
     I agree that I will not use or share this information with anyone, at
     any time, from this day forward, unless:
     a) specifically directed by this family, or
     b) it is required for the safety of the child/adult in my care.

3.   I agree to use caution and take all steps to keep the confidentiality of
     such information safe at any time or in any place, and in particular,
     when using any type of electronic device or when performing my role
     as a respite provider. I will use caution when using social media such
     as Facebook, Twitter, etc., so that this person (or family) is not identified.

Signature of Respite Provider:

Signature of Decision Maker:

Date:
NOVA SCOTIA RESPITE GUIDE   39

Direct Family Support                    Eligibility for Direct Family
for Children and Flex                    Support for Children (DFSC)
Individualized Funding
Program Criteria

Direct Family Support for Children       • The family and child are permanent
and the Flex Programs are                  residents of Nova Scotia;
administered by the Disability           • The family and child are lawfully
Support Program within the NS              entitled to be in or to remain in
Department of Community Services.          Canada;
These programs provide funding
to eligible families to help them        • The child is under 19 years of age.
support their family member (both        • The child is living in the home of a
children and adults) with a disability     family member/guardian;
at home. This funding will allow         • The child has been diagnosed
families to hire respite providers         by an approved clinician with a
who may have specialized training,         disability as defined as:
education or experience related to
the needs of the youth/adult.              –– a mild or moderate intellectual
                                              disability with a significant
The Direct Family Support for                 behavioural challenge that has
Children and Flex Programs may                been documented within the
also include Enhanced Family                  last two years; or
Support (EFS), which provides              –– a severe intellectual disability
additional funding to assist families         that has been documented
to support their child at home when           within the last two years; or
their child’s care and support needs
are considered extremely challenging       –– a physical disability with ongoing
and they require comprehensive,               functional limitations that are a
highly structured and skilled forms of        result of the disability and which
support and intervention.                     seriously limits their capacity
                                              to perform age appropriate
                                              activities of daily living; or
                                           –– a dual diagnosis consisting of
                                              any of the above.
                                         • The family net income meets the
                                           DFSC Program income guidelines;
                                         • The child’s family agrees to
                                           participate in the assessment
                                           process.
40   NOVA SCOTIA RESPITE GUIDE

Direct Family Support for            Eligibility for Flex
Children (DFSC) Program              Individualized Funding
Income Guidelines                    (for Adults)

A family’s size and income will      To be eligible for the Flex program
determine the amount of funding      the application and/or assessment
they will receive. This means        process must identify and determine
that the family will be expected     that the individual and their family
to contribute a portion of the       meet the following criteria:
respite funding depending on the
number of people in the family and   • The adult and their family
family’s annual income. You can        are permanent residents of
view the Income Guidelines here:       Nova Scotia.
novascotia.ca/coms/disabilities/     • The adult is 19 years or over.
DFSCIncomeGuidelines.html            • The adult is residing in the home
                                       of a family member or guardian.
                                     • The adult has a medical
                                       diagnosis of one or more of the
                                       following: intellectual disability,
                                       long term mental illness, or
                                       physical disability.
                                     • The adult and family have unmet
                                       needs as identified through the
                                       assessment process.
                                     • The adult meets the financial
                                       eligibility criteria as outlined in
                                       DSP policy and procedures.
                                     • The adult and their family agree
                                       to participate in the assessment
                                       process as outlined in DSP policy
                                       and procedures.
NOVA SCOTIA RESPITE GUIDE   41

Enhanced Family Support for
Children Program Criteria

To be eligible for funding under       Financial eligibility for the Enhanced
Enhanced Family Support for            Family Support for Children funding
Children, the application and/or       is subject to the DFSC Income
assessment process must identify       Guidelines.
& determine that the child and their
family meet the following criteria:    For more information about the
                                       Enhanced Family Support for
• Meet all requirements of the         Children program, see novascotia.
  DFSC Program                         ca/coms/disabilities/documents/
• Have extremely challenging care      direct_and_enhanced_family_
  and support needs that are not       support.pdf.
  adequately addressed through
  their current DFSC funding
• Have care and support needs
  that are assessed at, or exceed
  an overall range of 3 or 4, as
  determined by the Support
  Assessment Tool (SAT).
• Require the involvement of
  healthcare practitioners from two
  or more disciplines
• Require one or more behavioural
  supports as outlined in the
  Enhanced Family Support for
  Children Policy
• Have one or more family
  circumstances in evidence as
  out- lined in the Enhanced Family
  Support for Children Policy
42   NOVA SCOTIA RESPITE GUIDE

References                                        Respite-Related Support
                                                  Services in Nova Scotia

Canadian Association for Community                211 Nova Scotia
Care (1996) Best Practices in Respite             Dial 211, text 21167 or visit ns.211.ca
Services for Children, a Handbook for             to find and connect to thousands of
Parents, Ottawa, Ontario.                         services and programs offered by local
                                                  community groups, non-profits and
Canadian Association for Community                government departments anywhere in
Living (2008) Real respite for the whole          the province.
family: a resource guide for organizing and
delivering a family workshop on respite for
                                                  Acadia University SMILE Program –
individuals with an intellectual disability and
                                                  Acadia University
their families, Ottawa, Ontario.
                                                  Acadia SMILE Program provides persons
Hutchinson, Paula, with Bryson, S., Harvey,       with varying disabilities a unique
V., LeBlanc, D., MacRae, A. and McFadyen,         physical activity experience in order
S. (2010) Creating Respite Solutions for          to improve their total development as
Nova Scotia Families of Children and Adult        individuals.
Children with Chronically High Needs.
                                                  902-585-1477
Dalhousie University, Halifax, NS.
                                                  smile@acadiau.ca
Montana Real Choice Systems Change
(RCSC) Grantee. Relax. Take a Break:              Accessibility Directorate
A Family Guide to Respite for Children            Responsible for implementing and
in Michigan.                                      administering the new Nova Scotia
                                                  Accessibility Act and addressing
                                                  broader issues related to disability.
                                                  accessibility@novascotia.ca
                                                  902-424-8280
                                                  1-800-565-8280
                                                  TTY 902-424-2667
                                                  TTY 1-877-996-9954

                                                  Alexander Society for Inclusive Arts
                                                  Provides art based educational programs
                                                  for children, teens and adults with special
                                                  needs. Located in Wolfville, NS.
                                                  902-582-3888
                                                  alexandersociety.org
NOVA SCOTIA RESPITE GUIDE   43

Art Gallery of Nova Scotia                   www.autismnovascotia.ca
Dale Sheppard, Curator of Education          https://www.facebook.com/
and Public Programs                          AutismNovaScotia/

artgalleryofnovascotia.ca                    Autism Nova Scotia Chapters:
902-424-2197
                                               Annapolis Valley Chapter
                                               902-242-2019
Atlantic Youth – Respite CYC
                                               annapolisvalley@autismns.ca
Families with special needs or behavioural     http://autismannapolisvalley.ca
concerns can look to Atlantic Youth for        https://www.facebook.com/
qualified, reliable and insured staff that     AnnapolisValleyChapter
they can depend on to provide much
needed respite care services. Respite CYC      Bedford-Sackville Chapter
pairs a professional and experienced Child     902-446-4995
and Youth Care Worker or Developmental         bedfordsackville@autismns.ca
Service Worker with families for short         http://autismbedfordsackville.ca/
or long term respite. This care can be         https://www.facebook.com/
provided in the home, at central locations     AutismHalifaxHrm
in the community, or as a recreational or
social activity. Every service arrangement     Cumberland County Chapter
is customized around your needs so             902-230-2053
please contact us for more information.        cumberlandcounty@autismns.ca
                                               http://www.autismcumberlandcounty.ca/
www.atlanticyouth.ca                           https://www.facebook.com/
infor@atlanticyouth.ca                         autismnscumberland/
902-820-1234
                                               Pictou County Chapter
Autism Nova Scotia                             1-877-544-4495
                                               pictoucounty@autismns.ca
A community-based organization that
                                               http://www.autismpictoucounty.ca/
fosters understanding, acceptance, and
collaborative approaches for those with        South Shore Chapter
Autism Spectrum Disorders throughout           902-541-8233.
Nova Scotia.                                   southshore@autismns.ca
5945 Spring Garden Road                        http://autismsouthshore.ca/
Halifax, NS B3H 1Y4                            https://www.facebook.com/South-
1-877-544-4495                                 Shore-Chapter-of-Autism-Nova-
902-446-4995 (in Halifax)                      Scotia-1378686879027918/
info@autismns.ca
44     NOVA SCOTIA RESPITE GUIDE

     Southwest Nova Chapter                 Boys and Girls Club
     1-877-544-4495                         Offers afterschool and summertime
     southwestnova@autismns.ca              programming for all children and youth.
     http://autismsouthwestnova.ca/
     https://www.facebook.com/              bgccan.com
     SouthWestNovaChapter
                                            Brigadoon Village
     Strait Area Chapter
                                            A non-profit recreational facility in
     1-877-544-4495
                                            the Annapolis Valley. Offers camp
     straitarea@autismns.ca
                                            programming to Atlantic Canadian
     http://autismstraitarea.ca/
                                            children and youth who are living with
     Truro                                  health conditions and other challenges
     1-877-544-4495                         902-681-8100
     truro@autismns.ca                      brigadoonvillage.org
     http://autismtruro.ca/
     https://www.facebook.com/groups/       Camp Tidnish
     autismnstrurochapter/
                                            A barrier free sleep away camp designed
                                            to support campers of all ages with
Autism Society of Cape Breton
                                            intellectual and physical disabilities.
Offers information and programs to          Located near Amherst, NS.
individuals and families living with
                                            902-453-6000 ext. 227
autism spectrum disorders in the
                                            camptidnish.org
Cape Breton Region.
Robyn Gallant, Program Coordinator          Camp Triumph
autismcb@bellaliant.com
                                            An invaluable camp program for children
                                            who have a sibling or parent with a
Bonny Lea Farm
                                            serious chronic illness or disability
Offers residential living, vocational day   (age 7 – 17). Located in PEI.
programs and a Greater Achievement
                                            Winter: 902-835-8700
Centre. Located near Chester, NS.
                                            Summer: 902-836-4668
902-275-5622
                                            info@camptriumph.ca
bonnyleafarm.ca
                                            camptriumph.ca
NOVA SCOTIA RESPITE GUIDE   45

Cape Breton Community Respite                  Department of Community Services –
Care provided in the child’s home or in the    Disability Support Program
one-bedroom respite apartment for the          The Disability Support Program (DSP)
families of children with special needs.       serves children, youth and adults with
902-539-6685                                   intellectual disabilities, long-term mental
autismres@ns.sympatico.ca                      illness and physical disabilities in a
                                               range of community-based, residential
                                               and vocational/day programs.
Caregivers Nova Scotia
                                               1-877-424-1177
Offers information, support and
                                               novascotia.ca/coms/disabilites/index/html
educational workshops to families and
friends who are giving care to someone
with a physical or mental health condition,    Department of Health and Wellness –
chronic illness, or who is frail or elderly.   Continuing Care
All programs and services are free.            Continuing Care Services are provided
1-877-488-7390                                 to eligible people who need care outside
caregiversns.org/                              of the hospital in their home and
                                               community. Care can be provided on a
                                               long or short-term basis.
The Club Inclusion
                                               1-800-225-7225
Offers inclusive social, cultural, and
                                               novascotia.ca/dhw/ccs
recreational programming for people
12 years old and up, including summer
camps and day programming.                     DIRECTIONS Council for
                                               Vocational Services Society
902-478-1917
alice@theclubinclusion.com                     Assists and supports member
Jackie@theclubinclusion.com                    organizations in the delivery of services
theclubinclusion.com                           that promote the employment and
                                               inclusion of persons with disabilities in
                                               their communities. A complete list of
                                               vocational programs is located on this
                                               website.
                                               directionscouncil.org
46   NOVA SCOTIA RESPITE GUIDE

Epilepsy Association of Nova Scotia           Highland Community
To provide education and resources to         Residential Services
support persons living with epilepsy,         Offers residential living and support
their communities and support ongoing         for persons with disabilities to live
research.                                     more fully in their community.
902 429 2633                                  Located in New Glasgow, NS.
1-866-374-5377                                902-752-1755
ed@epilepsyns.org                             hcrsweb.ca

Halifax Association for                       IWK’s Village News
Community Living (HACL)                       An electronic newsletter which provides
Offers information, support, and inclusive    information regarding upcoming events,
programs to people living with intellectual   research, leisure, sports and recreational
disabilities and their families in the        activities to inspire participation and
Halifax Region.                               quality of life.
902-463-4752                                  902-470-7039
hacl@eastlink.ca
halifaxacl.com                                IWK Recreational Therapy
                                              Works with families to increase their
Halifax NS Down Syndrome Society              awareness of recreation opportunities
A volunteer, non-profit organization which    for children/youth with a physical/
acts as a resource to everyone with an        developmental disability which are
interest in Down syndrome.                    matched to their individual needs and
                                              abilities. Collaborates with schools and
Martha Walls (902) 404-2225
                                              community organizations to enhance
                                              optimal participation of children/youth
Halifax Recreation Programs                   with a disability.
& Activities Catalogue
                                              An assessment process is used to
A resource for service users and providers.   match children/youth to adapted
Lists a variety of recreation and service     recreation equipment which can be
options for all Nova Scotians.                borrowed supporting participation in
halifax.ca/rec/ProgramsandActivities.php      biking, swimming, skating, snow/beach
                                              activities, and school activities/class
                                              trips which require adaptation.
                                              902-470-7539
                                              iwk.nshealth.ca
NOVA SCOTIA RESPITE GUIDE   47

Jordan’s Principle                        March of Dimes
Ensuring First Nations children receive   March of Dimes Canada provides a wide
the public services they need when they   range of services to people with physical
need it. Atlantic Canada contact:         disabilities throughout the country.
902-402-5355                              7071 Bayers Road, Suite 276
                                          Halifax, NS B3L 2C2
L’Arche Communities                       Tel: 902-444-1090
                                          Fax: 902-444-3692
An international federation of faith-
                                          www.marchofdimes.ca
based communities creating homes
and support networks with people
with intellectual disabilities.           Northern Region Respite Services
                                          Regional respite coordinator for
  L’Arche Antigonish                      Northern Nova Scotia
  902-863-5000                            902-752-9452
  director@larcheantigonish.ca            nrrs@hcrsweb.ca
  larcheantigonish.ca                     hcrsweb.ca

  L’Arche Cape Breton                     Nova Scotia Association for
  902-756-3162                            Community Living (NSACL)
  larchecb@larchecapebreton.org           A province wide, nonprofit organization
  larchecapebreton.org                    working with people with intellectual
                                          disabilities, families, and others leading the
  L’Arche Halifax
                                          way to build a just and inclusive society.
  902-407-5512
                                          1-844-469-1174 (Toll Free)
  office@larchehalifax.org
                                          www.nsacl.ca
  larchehalifax.org

  L’Arche Homefires
  902-542-3520
  office@larchehomefires.org
  larchehomefires.org
48   NOVA SCOTIA RESPITE GUIDE

Nova Scotia Early Childhood                   Society for the Treatment of Autism
Development Intervention Services             Non-profit charity, which develops and
A province wide specialized service for       provides community-based treatment,
families of children between birth and        education, and residential support services
school entry who have a biological risk       to individuals with autism and other
for or have a diagnosis of developmental      developmental disorders and their families.
delay. Services are offered in 8 regions      902 567-6441
with 27 locations.                            autismed@ns.sympatico.ca
1-844-292-6730
nsecdis.ca                                    Special Olympics Halifax
                                              A non-profit organization dedicated to
Nova Scotia Residential                       providing year-round sports training
Agencies Association                          and athletic competition in a variety of
A coalition of non-profit residential         Olympic-type sports for children and
agencies serving persons with disabilities.   adults with an intellectual disability.
The organization strengthens the ability      1-866-299-2019 (Toll Free)
of member agencies to focus on person         902-429-2266
centered service delivery and pursue          specialolympicsns.ca
excellence in community-based service.
nsraa.ca                                      Speech and Hearing Association
                                              of Nova Scotia
Nova Scotia Respite Partnership               SHANS is the professional association
A group of parents, caregivers and            of Speech-Language Pathologists and
professionals working to develop              Audiologists of Nova Scotia
strategies to promote the development         webmaster@shans.ca
of respite services for children and          shans.ca
adults with disabilities, their caregivers
and families.
                                              Yarmouth Association for Community
Visit our Facebook page at                    Residential Options (YACRO)
www.facebook.com
                                              YACRO is a not-for-profit agency that
                                              provides residential support for children
                                              and adults challenged with disabilities.
                                              902-742-9258
                                              info@yacro.com
                                              yacro.com
NOVA SCOTIA RESPITE GUIDE   49
You can also read