Online Programs Incoming Student Registration Guide

Online Programs Incoming Student Registration Guide

Online Programs Incoming Student Registration Guide

Online Programs Incoming Student Registration Guide CONTENTS Helpful tip: Click the headings and subheadings in the table of contents to quickly navigate to different sections. BU LOGIN ACCOUNT SETUP . . 1 REGISTRATION . . 1 How to Register . . 1 DROPPING or Withdrawing from COURSES . . 1 Before dropping course(s . . 1 How to drop a class . . 2 ADDING COURSES TO YOUR SCHEDULE . . 2 Before adding course(s . . 2 Registration Assistance . . 2 COURSE DESCRIPTIONS . . 2 SEMESTER FORMAT . . 2 PROGRAM PLANS & ADJUSTMENTS . . 3 Program Plans – The Basics . . 3 Adjustments to Program Plans . . 3 STUDENT ACCOUNTS & PAYMENT .

. 3 TUITION & FINANCIAL AID . . 3 Tuition and Fees . . 3 THE ONLINE CAMPUS . . 3 Online Course Structure . . 3 The Online Program Teaching Team . . 4 The Teaching Team includes the course Instructor of Record and the Course Facilitators. These individuals are available to assist you with course related issues . . 4 The Online Course Facilitator . . 4 The Instructor of Record . . 4 THE INTEGRATIVE SEMINAR . . 4 COURSE MATERIALS . . 4 Supplemental Readings . . 4 POLICIES AND PROCEDURES . . 5 FIELD EDUCATION . . 5 Field Education - the basics . . 5 Field Education – Finding a Placement . . 5 PROGRAM EXPECTATIONS .


Curriculum Support . . 6 Online Program Student Services Team . . 6 Advising . . 6 Student Resource and Communications Hub . . 6 Online Student Community Center . . 7 • Program Orientation . . 7 • The Student Lounge . . 7 WRITING AND TUTORING SUPPORT . . 7 Library Resources . . 7 Writing Style and Referencing . . 7 School of Social Work Writing Tutor . . 7 SMARTHINKINGTutoring . . 7 Tutoring for Social Work Research Courses . . 7 IMPORTANT CONTACTS . . 7 MSW Online Program . . 7 School of Social Work Registrar . . 8 Office of Distance Education . . 8 School of Social Work Financial Aid Office .

. 8 OLP Field Education . . 8 Student Accounting Office . . 9 Technology Support . . 9 Academic Accommodations and Support . . 9 Veteran Services . . 9 WEBSITES TO BOOKMARK . . 9 ONLINE PROGRAM CALENDAR . . 9

BU LOGIN ACCOUNT SETUP The BU Office of Distance Education will send you an email with information on how to set up a BU Login and Kerberos password. You will use this login and password to gain access to the Student Link and the Online Campus and to access all the BU resources. Should you need assistance with the log in set up or password help please contact: • Lawson Daves, Faculty & Student Support Administrator • Shelby Harvey, Sr. Faculty & Student Support Administrator REGISTRATION The Student Link is a portal to access academics, financial and personal information.

Use the Student Link to register for classes, review your transcript, update your address, and pay your tuition. In order to access the student Link you must have a login and Kerberos password.

A registration guide is sent to students each semester. This Guide provides information on how to register for courses, add/drop courses, important dates, and important contact information. Please be sure to register for courses as early as possible to ensure enrollment in the preferred live classroom section time slot. To ensure that you are fully prepared for the upcoming semester, please register by the following deadlines: • Fall 1 courses – Register by 08/21/18 Fall 2 courses – Register by 10/16/18 • IS100 (Integrative Seminar) – Register by 08/21/18 Note: Students must enroll in IS100 each semester How to Register Example 1.

Log into the Student Link: 2. Click on ‘Academics.’ 3. Next click on ‘Registration.’ 4. Login using BU user name and Kerberos password. 5. Go to the semester (e.g., fall 1 2018; fall 2 2018; ) 6. Click on ‘Reg Options’ 7. Click on ‘Register for Classes’ 8. Enter the course information: (college) SSW; (department) WP; (course number) 701; (section) OL 9. Click ‘Add Class to Schedule’ Note: In registering for an online course you choose a specific section time, which is detailed in the Notes column on the far right. In the example to the right, registering for CP809 O1 means that you are selecting to take this course and attend the Live Classroom sessions on Sundays at 7:00-8:00 PM EST.

Choosing for CP809 O2, in this example, means that you will attend the Live Classroom sessions on Sundays at 8:00-9:00 PM EST: DROPPING OR WITHDRAWING FROM COURSES Dropping or withdrawing from courses may impact your program plan, your status in program, and your financial aid status. Students who drop/withdraw from a course may need to take a leave of absence. Before dropping course(s) 1. Pay close attention to the Add/Drop deadlines to avoid fees and tuition obligations. 2. Registration and other fees are non-refundable as of the first day of the semester. 3. Students can drop a course by the drop deadlines for possible reversal of charges.

4. After the drop course deadline, students can withdraw from a course. Withdrawing from a course means the course will remain on the student’s transcript as a “W”. Withdrawn students will not be eligible for a refund and will be required to pay for courses. a. To view important deadlines including the last day for 100% Tuition reimbursement and last day for withdrawing from courses please view: dates/index.html. How to drop a class 1. Prior to dropping a course, contact Sandra Butler, Financial Aid Manager, to discuss Federal Stafford Loan obligations and any implications that may occur when dropping a course.

2. Notify OLP Student Services Team at to discuss regarding any revisions to your program plan.

3. Inform the instructor, facilitator, and advisor if you plan to drop a course. 4. Log onto Student Link to drop or withdraw from the course(s). a. Go to b. Sign in using your BU login name & Kerberos Password c. Select the tab titled “Academics” d. Click on “Registration” e. Click on “Reg Options” f. Click on “Drop Class” g. Using the checkboxes, mark each class you wish to drop and then click on “Drop Marked Classes” 5. If you need help with dropping from a course, please contact us at, Send the following information in the email.

a. Full Name b.

BU ID c. Program: Online d. Courses needed to add/drop (i.e. HB720 03) Note: Students taking a leave of absence or withdrawing from the program, must complete an official Withdrawal/Leave of Absence Form. Students who do not submit the appropriate paperwork by the withdraw deadline, are responsible for tuition and any associated fees. ADDING COURSES TO YOUR SCHEDULE If you need to add a course please follow the process outlined below and be aware that you need prior written approval to make any changes in your program plan by contacting the OLP Student Services Team at Before adding course(s) 1.

Get written approval from the OLP Student Services Team 2. If receiving financial aid, consult with Sandra Butler, Financial Aid Manager, to discuss any financial implications.

3. Add course by logging onto the Student Link: Follow the same steps outlined in the How to Register section. 4. If it is after the deadline to register via the Student Link, contact Jen Warner, SSW Registrar, ( and include the following information in the email: a. Full Name b. BU ID c. Program: Online MSW d. Courses needed to add (i.e. HB720 OL) Registration Assistance Students who need assistance with any aspect of registration can contact Jen Warner, SSW Registrar at Phone: 617-353-2221 or Email: COURSE DESCRIPTIONS To help you review course offerings you can access course descriptions through the BUSSW Bulletin: SEMESTER FORMAT OLP students take courses three semesters in an academic year (Fall, Spring, Summer).

Each semester has two terms (e.g. Fall 1 and Fall 2). Most courses run for 7 weeks with the exceptions of CP770, CP771, and CP772, which run for 5 weeks.

PROGRAM PLANS & ADJUSTMENTS Program Plans – The Basics Students are required to follow a standard program plan in order to fulfill the requirements for the MSW degree. Program plans vary depending on the student’s major (clinical or macro), admitted track (HSE, TT, or AS), and entering semester: • Human Service Experience (HSE) Track - complete 65 credits within 9 consecutive semesters and enroll in one field internship. • Traditional (TT) Track - complete 65 credits within 9 consecutive semesters and enroll in 2 field internships.

• Advanced Standing (AS) Track - complete 40-43 credits in 6 consecutive semesters and enroll in one field internship.

Program plans are accessible via the OLP website on the Information Central page under the Curriculum and Program Plans tab. The following link will take you directly to the program plan list: Please retain a copy of your program plan for your records and review it each semester prior to registration. Your First Semester Advisor will review your program plan during group advising sessions. Adjustments to Program Plans To ensure that students meet the graduation requirements, changes to program plans must have written pre- approval by completing the Revised Program Plan Request Form.

Students will need to request a revision of their program plan if received approval for transfer credit, wanting to get approval to take a course outside of BU, needing to drop a course, or wanting to take a leave of absence (LOA).

STUDENT ACCOUNTS & PAYMENT After registering, students should expect a tuition bill from Student Accounts. Please contact the Student Accounting Office at 617-353-2264 with questions regarding your account. You can check the status of your account and pay your bill via the Student Link. TUITION & FINANCIAL AID Information on the financial aid process, forms and deadlines is available on the website at SSW Financial Aid page. Financial Aid questions should be directed to Sandra Butler, SSW Financial Aid Manager, at Tuition and Fees: • The Fall 2018 online program tuition - $825 per credit • $60 part-time graduate student service fee • $60 technology fee per credit per semester Note: In order to be eligible for financial aid students must be registered for at least six credits per semester.

THE ONLINE CAMPUS All courses are hosted through the Online Campus where the following is also available: • Orientation • Course syllabi • Announcements • Virtual lectures, video conferencing, discussion boards Online Course Structure Students access the Online Campus through Blackboard, a user friendly web-based learning portal, and use Zoom web conferencing to attend weekly required live classroom sessions. Each course is comprised of non- synchronous components, which can be completed on each student’s own time, within the assignment deadlines. Each course is taught by a BUSSW Teaching Team which includes an Instructor of Record and several Online Course Facilitators.

Each student is assigned to a group of up to 15 students led by an Online Course Facilitator.

Live Classroom All courses have a weekly, required, Live Classroom component via Zoom web conferencing. Live Classrooms may include ‘real time’ lectures, allow the teaching team and students to present material and share their knowledge. In preparation for using Zoom students are required to complete the Live Classroom (Zoom) training sessions (you will not need to purchase additional software to use Zoom). Live Classroom sessions are held weekly for 1-1.5 hours on Sunday and Monday evenings of Eastern Standard Time (EST). During Live Classroom sessions, students are expected to participate and fully engage in the course activities.

Please review course syllabi to ensure that you understand the live classroom participation and grading requirements. Student choose the live classroom session times when registering for courses. Please see the registration section for directions (page 1, point 9) and be sure to register early to ensure that you get the course and session time you need.

Note: To fully participate in this program you must have access to have high-speed internet (50 mpbs), a webcam and headset (with microphone). Please check TECHNOLOGY REQUIREMENTS. The Online Program Teaching Team The Teaching Team includes the course Instructor of Record and the Course Facilitators. These individuals are available to assist you with course related issues: The Online Course Facilitator Each Online Course Facilitator provides facilitation to a group of approximately 15 students and the following: • Conducts weekly Live Classroom sessions • Assist with course content delivery, provides students with feedback regarding the quality and content of assignments • Acts as the first line of response for student inquiries regarding curriculum and course-related issues • Assesses students’ performance and makes appropriate referrals as needed The Instructor of Record The Instructor of Record ensures that the educational objectives for the course are met, provide clarification on course content, course expectations and policies.

THE INTEGRATIVE SEMINAR • The Integrative Seminar is a required, not-for-credit graded seminar. Students enroll and participate in the integrative seminar (IS100) each semester throughout the program. Through written material and live classroom discussion, the seminar exposes students to the social work profession and its core values; prepares students for the field placement process; and provides resources including information on licensing and the job search • Part one of the Integrative Seminar is the First Semester Advising process for new students to the Program. Through this group advising process, students have an opportunity to meet each other, continue with the orientation to the program, and become familiar with supports and resources to help adjust to the demands of the program.

• Every session of the IS100 is offered each semester and students take sessions sequentially, beginning with section I. Students are responsible for registering for, and participating in the appropriate seminar session each semester. COURSE MATERIALS Prior to the beginning of each course, students receive information from the BU Office of Distance Education on course textbooks and on how to access additional course readings. Textbooks Course textbooks can be ordered online through the Boston University Book Store and are available for purchase one month prior to the start of the course. Please be sure to purchase these early to ensure that you have them prior to the beginning of class.

Supplemental Readings Instructors often add a collection of articles to supplement readings from textbooks. These are available

electronically via the Mugar Library Course Reserves. To access the supplemental readings, students must be registered for the course, have their login name and Kerberos password. Students can access the Supplemental Readings by following the directions below: 1. In the course reserves search box, type in the course (e.g., WP700). This will open a new page. 2. Click on the article, book, chapter, etc. of choice 3. Click on ‘View Full Text’ 4.

From here, students will be prompted to log-in by using their BU login and Kerberos password before accessing the article POLICIES AND PROCEDURES Please review the BUSSW Masters of Social Work Academic Policies & Procedures Manual prior to entering the program and use as a resource throughout your enrollment. Important topics to highlight include: • Student Rights and Responsibilities • Course Policies • Academic Honesty • Classroom Civilities • Confidentiality • Academic Conduct Please refer any questions pertaining to the Policies and Procedures to the OLP Student Services Team at or to your assigned advisor.

FIELD EDUCATION Field Education provides students with opportunities to apply what they learn in the classroom to actual practice in social work and other human service settings. Field placements are done concurrently with practice courses to foster the integration of classroom and practical learning. It is important for students to consider how they will accommodate the hours required for field education internships (16 hours/week minimum), which must be completed during normal agency working hours. Field Education - the basics Students in the traditional track are required to complete two internships.

• The foundation internship consists of 16 hours per week, over 2 semesters, for a total of 480 hours in the field. Students in this track enter the foundation field placement in the 4th semester in the program.

• The advanced internship requires a total of 720 hours in the field and can be completed at 16 hours a week for 3 semesters, 24 hours per week for 2 semesters, or as a block placement. Students in this track enter the advanced field placement in the 6th semester of the program. Students in the Human Service Experience (HSE) track and the Advanced Standing Option have: • A single, extended internship consisting of 1,000 hours in the field which is completed in a consistent schedule, ranging from 16- 36 hours per week. HSE students enter the field in the 4th semester in the program, while AS students enter the field in the 3rd semester in the program.

Field Education – Finding a Placement Finding a field placement is a collaborative process wherein the student, advisor and BUSSW Field Ed staff working together to locate an appropriate placement in the student’s geographic area. All placements need to meet the School’s criteria and be approved by the Field Education Staff. The Boston University School of Social Work Guide to Field Education provides a clear set of guidelines and expectations regarding the content and structure of the field placement. Additional information regarding field education will be reviewed in the OLP Integrative Seminars.

PROGRAM EXPECTATIONS • Attend all Orientations and complete read pre-entrance reading requirement

• Complete and submit the Attestation Form prior to the start of the Program • Comport with the standards set out in the Publication Manual of the American Psychological Association Sixth edition. o Basics of APA Style Tutorial o Rules on APA Referencing o APA Electronic Reference Formats o Beware of plagiarism, recycling of papers, and failure to do one’s own work o Be scrupulously careful to credit all sources appropriately and to utilize APA-style formatting for your assignments • Attend weekly Live Classroom sessions o Complete all assigned readings in a timely manner o Participate actively in a manner that is respectful of the contributions of other students, instructors, and the shared learning process • Social work students are expected to adhere to the BUSSW Behavioral Standards in the classroom, field, and within the larger Boston University School of Social Work community o Maintain the confidentiality of sensitive information shared by students during class discussions, activities, and assignments o Communicate with the faculty, section instructor, and advisor regarding any issues or concerns o Becoming a social worker involves acquiring knowledge and skills as well as demonstrating attitudes, values, and competencies that are congruent with professional standards Note: In order to be eligible to graduate students must have earned a minimum of a 3.0 grade point average TIPS FOR SUCCESS • Anticipate spending an average of 15-25 hrs.

per week on coursework • Check email and course website daily • Keep track of deadlines (assignments, discussions, etc.) • Participate in the discussions • Communicate with your section instructor regularly • Utilize SMARTHINKING tutoring services for writing support • Review Information Central • Review the APA Tutorial prior to the beginning of class • Ask for help!

STUDENT SUPPORT AND RESOURCES Curriculum Support The Teaching Team includes the course Instructor of Record and the Course Facilitators. These individuals are available to assist you with course related issues. Questions regarding course content, assignments, syllabus should go to the course facilitator first. The Facilitators monitor and interact with students within the course and assist with course related issues. Online Program Student Services Team The student services team consists of administrators, staff and advisors that are available to support and assist students throughout their time in the program.

Advising: Advisors mentor, monitor student performance, consult to agencies, support, and advise BUSSW regarding practice issues. In the first semester, students are assigned a first semester advisor from the BUSSW online program staff. After the first semester, students are reassigned to advisors in their geographic region who will stay with them throughout the program. Online Program Information Central (“Info Central”) Info Central provides access to most of the resources you will need to be successful in the program – please be sure to bookmark this resource.

Student Resource and Communications Hub Students have access to the Student Resource and Communications Hub site accessible through the Online Campus.

This site provides information about academic and career resources, a writing refresher course, workshops, events, newsletters and other tools. Please be sure to visit this site regularly.

Online Student Community Center The Online Student Community Student Center is available on your Online Campus Dashboard and contains following sections: • Program Orientation Provides information to help you get started in the program and includes a recording of the most recent orientation webinar and information about the` pre-entrance reading requirement. • The Student Lounge The Student Lounge is an area where students can engage in discussions outside of the classroom, access school newsletters, student organization blogs, and connect with social media. WRITING AND TUTORING SUPPORT Library Resources As a Boston University student, you are able to access the Boston University Library, which provides central library services to all students and faculty of Boston University.

• Connect to eResources • Find Course Reserves • Ask a Librarian • Social Work Research Guide • RefWorks @ BU allows students to import references from library databases and other sources, organize them, and use them to create papers with citations and bibliographies in standard citation styles including APA. Writing Style and Referencing The School of Social Work expects reference use to comport with the standards set out in the Publication Manual of the American Psychological Association Sixth edition. The following guides can assist you in learning the APA style.

• Basics of APA Style Tutorial • Rules on APA Referencing • APA Electronic Reference Formats • The Boston University School of Social Work Style Guide: A Writing Reference for Social Work Students School of Social Work Writing Tutor Diana Lynch is the SSW Writing Tutor.

She provides assistance to any student in the SSW who needs help with her/his academic writing tasks. For many students this means help only in editing a final draft of a paper. For others, organizing the content and using appropriate style and grammar are problems. Diana is available to assist at any step of the writing process—from tips on effective reading and note taking to the final draft. Students can sign up for an appointment online. For more information, visit the SSW Writing Tutor page. SMARTHINKINGTutoring As an online student, you are welcome to use the free online tutoring service, SMARTHINKING, for your writing needs.

You can connect with live tutors or submit a paper to be reviewed. For help with your SMARTHINKING account, please contact Lawson Daves ( or Shelby Harvey ( The Online Campus has a direct link to SMARTHINKING.

Tutoring for Social Work Research Courses Tutoring is available through Research Course Facilitators. SMARTHINKING does not provide students with tutoring in social work content. Students should always ask for help from their course facilitators and instructors if they are having difficulty with course content. IMPORTANT CONTACTS We are committed to helping students succeed in the program by offering a variety of resources and virtual supports. MSW Online Program Student Services Team: Cynthia Bramble-Daley, Online Program Student Services Coordinator

Cynthia can assist you with questions regarding academic advising, program planning, academic policies/procedures, and graduation requirements.

Phone: 617-353-4769 Email: Fax: 617-353-5612 Tiffani Lewis-Lockhart, Senior Staff Coordinator, School of Social Work Tiffani serves as the primary contact for newly admitted students to the School of Social Work. She is your resource for academic advising, program planning, academic policies/procedures, and graduation requirements. You should notify her if you are dropping courses. Registration guides, program information, news, and events will be communicated via email. Please be sure to keep as a contact, as many communications will be sent from this address.

You should notify this email address if you have changed your name, address, or if you have any general inquiries.

Website: Email: or Phone: 617-353-1746 School of Social Work Registrar Jen Warner, Registrar, School of Social Work Students who need assistance with adding, dropping, or withdrawing from classes should contact the SSW Registrar, Jennifer Warner. Phone: 617-353-2221 Email: jarose@bu,edu Fax: 617- 353-5612 Office of Distance Education Shelby Harvey, Sr. Faculty & Student Support Administrator Lawson Daves, Faculty & Student Support Administrator Lawson can assist you with setting up your BU login account and navigating you through Online Campus.

Throughout the program they are available to support you with technical issues within your course, to connect you to BU resources, and to provide you with textbook, course dates, and registration information. Lawson provides Live Classroom technology updates and assists in coordination of support. Phone: 617-358-1979 Email: School of Social Work Financial Aid Office Sandra Butler, OLP Financial Aid Manager, School of Social Work Financial Aid Office Students who have questions about the financial aid process, sources of aid and eligibility should contact Sandra.

Phone: 617-353-0489 Email: Fax: 617- 353-5612 Website: OLP Field Education Students who need assistance with field education plans, regional advisors, integrative seminar, and E-Portfolio should contact the Office of Field Education. Denise Osei-Mensah, OLP Field Education Administrative Coordinator Denise is a resource and primary contact for students with general inquiries related to Field Education. Students submitting documents related to Field Education should contact her. Phone: 617-353-3750 Email: Fax: 617-353-8348 Kristina Whiton-O’Brien, Assistant Director of Advising & Field Education Phone: 617-872-8995 Email: Diane Crowley, Online Advising and Field Education Coordinator

Phone: 617.699.8299 Email: Student Accounting Office Students who have questions about billing, payment deadlines, account inquires, and health insurance should contact the Boston University Student Accounting Office: Phone: 617-353-2264 Email: Website: Technology Support Students who need desktop support, including issues with the Online Campus (Blackboard Learning Management System) and Adobe Connect should contact the BU Information Services and Technology. Please make sure to identify yourself as a distance education student.

Phone: 617-353-HELP (4357) Email: Website: Academic Accommodations and Support Students with disabilities looking for additional academic support and requesting accommodations should contact the BU Office of Disability Services. Students should plan on contacting disability services as soon as possible so that accommodations can be made in a timely manner. The intake process takes approximately four to six weeks. Phone: 617-353-3658 Email: Website: Policies and Procedures for requesting academic accommodations: Veteran Services Support for Veterans can be found through the BU Office of the Registrar (OUR).

Students should contact OUR for more information regarding educational benefits and programs.

Phone: 617-353-3678 Email: Website: WEBSITES TO BOOKMARK • The BUSSW Online New Student Webpage • Bridge to BU Welcome Guide • The Online Campus • BU Barnes and Noble Bookstore • Online Program info Central ONLINE PROGRAM CALENDAR Fall 2018 Semester September 4 First day of Fall 1 classes October 8 Holiday: BU offices closed; classes follow course schedule October 22 Last day of Fall 1 classes October 30 First day of Fall 2 classes November 21-25 Thanksgiving Recess: BU Offices closed; classes follow course schedule December 17 Last day of Fall 2 classes