OUTLOOK ENERGY EFFICIENCY FOR BUSINESS - WWW.AIB.IE/OUTLOOK ISSUE 5. DECEMBER 2013.

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OUTLOOK ENERGY EFFICIENCY FOR BUSINESS - WWW.AIB.IE/OUTLOOK ISSUE 5. DECEMBER 2013.
OUTLOOK
WWW.AIB.IE/OUTLOOK

ISSUE 5. DECEMBER 2013.

ENERGY EFFICIENCY
FOR BUSINESS

In association with:

                       IRISH GREEN BUILDING COUNCIL
OUTLOOK ENERGY EFFICIENCY FOR BUSINESS - WWW.AIB.IE/OUTLOOK ISSUE 5. DECEMBER 2013.
OUTLOOK                              ENERGY EFFICIENCY                                                           December 2013

Overview                                                                             Average Cost
Key reasons cited by SMEs for not implementing
energy efficiency projects:

                                                                                                                 The average manufacturer
                                                                                                                 spends €114,000 per annum
                                                                                                                 on energy.

                                                                                                                 €114,000

  They are time poor.                    They lack an understanding
                                         of how energy is used.

                                                                                                                  The average retailer spends
                                                                                                                  nearly €50,000 per annum
                                                                                                                  on energy.

                                                                                                                  €50,000
                  Cash is required
                  for other priorities.

 Challenges
 54%          expect their operating costs to increase over the
              next 3 years. Some are planning on reducing...                                       33%            of SMEs don’t understand
                                                                                                                  their electricity bills well at all.

                                                                                                     45%
                                                                                                   While             of SMEs
                                                                                                   don’t understand their gas bills.

                                                                                                              23%
                Margins               Product          Staff hours/wages
                                      Range

                                                                                                               of SMEs feel that energy costs are
                                                                                                               preventing them from expanding
                                                                                                               into new markets.

                   Opportunities

                        62%
                                                          86%                        1 in 7
                        own their business
                        premises and are more
                        likely to initiate efficiency
                        measures, potentially             agree there is potential    will seek finance in the next 12 months.
                        leading to job creation.          to reduce energy costs.     The typical payback is less than 3 years.
OUTLOOK ENERGY EFFICIENCY FOR BUSINESS - WWW.AIB.IE/OUTLOOK ISSUE 5. DECEMBER 2013.
OUTLOOK
CONTENTS

     Foreword
     04      Ken Burke, Head of Business Banking, AIB.

     Executive Summary
     05      While Irish SMEs are aware of the benefits and
             opportunities of energy efficiency initiatives in the
     workplace, they still face challenges and a lot more needs
     to be done.

     The Great Energy Challenge                                     Challenging Times
     06      An in-depth look at the findings of the latest AIB/
             Amárach Research Survey on energy efficiency
     within the SME sector.
                                                                    21        AIB recently hosted a round-table discussion
                                                                              made up of SMEs operating in the supply-side of
                                                                    the energy industry. Outlook summarises their views and
                                                                    insights.

     An Energy Boost
                                                                    The Fine Print
     15     Three of Ireland’s leading energy experts share
            their views on what needs to be done to
     encourage SMEs to be more energy efficient.                     24     Many SMEs don’t understand the small print in
                                                                           their gas and electricity bills. Liam Relihan of
                                                                    ResourceKraft explains what the various charges mean.

     The Drive for Greater Efficiencies
                                                                    Case Studies
     19      Ray O’Neill, AIB’s Head of Energy and Clean
             Technologies unit outlines the bank’s view on
     lending for energy efficient projects and highlights the        26      Outlook takes a look at four separate SME case
                                                                            studies that clearly demonstrate the cost-savings
     bank’s new tailor-made energy finance solutions which           that they have made by investing in and implementing
     are now available through the bank’s branch network.           energy efficient initiatives.

                                                                    A Competitive Market
                                                                    29       Deregulation in the Irish energy sector has led to
                                                                             a competitive and transparent market and energy
                                                                    prices are now on a par with the rest of Europe.

                                                                                     OUTLOOK      ●   ENERGY EFFICIENCY 2013      3
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OUTLOOK
    FO R E W O R D

       A SENSE OF URGENCY

    AT THE LAUNCH OF THE OUTLOOK REPORT ON ENERGY EFFICIENCY WERE HEAD OF BUSINESS BANKING, AIB, KEN BURKE, THE MINISTER FOR COMMUNICATIONS, ENERGY AND
    NATURAL RESOURCES, PAT RABBITTE, TD AND DIRECTOR OF PERSONAL, BUSINESS & CORPORATE BANKING, AIB, BERNARD BYRNE.

    W
           elcome to the fifth in the series of          provider to save money but this is only a           Historically SMEs have tended to finance
           Outlook reports covering key sectors         short term measure and they need to look at         energy measures through their own cash
           within the Irish economy.                    how and when they use energy to achieve             reserves. With so many competing demands
                                                        real and sustainable savings. SMEs need to          on their cash, energy efficiency fails to get on
    Energy costs have a significant impact on            break away from thinking that energy costs          the agenda and with payback periods often
    every SME in Ireland. Reducing energy               are uncontrollable and move towards a more          less than 3 years there are compelling reasons
    consumption saves SMEs money and those              positive action-oriented approach to reduce         for all SMEs to proactively manage and reduce
    savings go straight to the bottom line.             costs if they are to remain competitive locally     their energy consumption.
    This report analyses energy consumption,            and internationally.
    the understanding of energy bills and the                                                               Our Energy Efficiency Finance propositions are
    appetite to undertake energy initiatives to         At a macro level Ireland’s second national          supported by a new sectoral approach within
    reduce costs. The report also provides expert       Energy Efficiency Action Plan to 2020                AIB Business Banking. The Energy & Clean
    opinion, guidance and advice from some of           reaffirms our target to reduce energy                Technologies team has been formed to ensure
    the key stakeholders in the energy sector and       consumption by 2020. Legislation around             that our frontline staff have the information and
    provides insights into how AIB is working to        building regulations has improved significantly      support required to engage with customers.
    support the growth of energy efficiency. We          as a result. However we know that many Irish
    are pleased to partner with the Sustainable         SMEs are operating out of old buildings that        AIB wants to be the leading bank in Ireland
    Energy Authority Ireland and the Irish Green        require deep retrofits. This should contribute       when it comes to financing SMEs and their
    Building Council on this report.                    to the creation and sustainment of much             energy efficiency projects. It’s good for
                                                        needed jobs within the economy.                     Ireland Inc, it’s good for SMEs and their
    With some industries in our survey spending                                                             competitiveness, it’s good for the environment
    over `110,000 per year on energy bills there        AIB is launching new Energy Efficiency               and it makes good business sense for AIB. We
    is a real sense of urgency for SMEs to seek         Finance solutions to support SMEs that              are committed to playing our part in realising
    assistance in assessing their options and take      want to drive down their costs and increase         the enormous potential that a focus on
    the first steps towards reducing their energy        competitiveness. A key part of our proposition      energy efficiency can bring to our country.
    consumption.                                        is that the savings which will be generated
                                                        from the energy efficiency measure will              KEN BURKE
    In the past many SMEs have switched energy          be factored into the repayment capacity.            HEAD OF AIB BUSINESS BANKING

4                  OUTLOOK      ●   ENERGY EFFICIENCY 2013
OUTLOOK ENERGY EFFICIENCY FOR BUSINESS - WWW.AIB.IE/OUTLOOK ISSUE 5. DECEMBER 2013.
OUTLOOK
E X E C U T I V E S U M M A RY

  BOOSTING IRELAND’S COMPETITIVENESS

E
      nergy costs now account for around 9% of operating costs in most
                                                                                KEY RESEARCH FINDINGS
      businesses according to a survey carried out by Amárach Research
      on behalf of AIB. In the case of manufacturers it amounted to 7%          ● Over half of the buildings              provider in the last 5 years for
while for retailers it accounted for 11% of operating costs.                      SMEs operate in are 10-                 cost savings.
                                                                                  50 years old which has
According to the survey, excluding transport costs, the average                   implications for the quality of       ● Almost 1 in 4 don’t know
manufacturer surveyed spends over `9,500 on energy per month,                     building in terms of energy             how they compare to their
equating to over `114,000 per annum. The average retailer,                        efficiency including heating,            competitors on energy
meanwhile, spends around `4,100 per month or around `50,000 per                   cooling and lighting.                   consumption.
annum. The average SME spends around `5,500 per month or around
`70,000 per annum.                                                              ● Many SMEs are not able to             ● 1 in 7 SMEs expect to look
                                                                                  distinguish between different           for bank finance to fund an
The survey also shows that the majority of SMEs don’t fully understand            sources of energy costs                 energy project in the next 12
the drivers of their energy costs even though they know that cost savings         with only 21% able to fully             months. The majority expect
can be made by implementing energy efficient initiatives.                          quantify their lighting costs.          to need less than `25,000.

One of the key findings from the survey is the degree of uncertainty with        ● Only 21% of SMEs                      ● 9% of all SMEs plan to
business decision makers in Ireland. Most expect their energy costs to            understand their electricity            change/upgrade machinery in
increase but there is little clarity about how they will respond. Instead of      energy bills very well and just         next 2 years.
looking at how and when they use energy, some are looking at measures             over half are satisfied with
which will cut costs in the short term but will also limit their business         the information provided on           ● 59% of all SMEs would
growth in the long term, e.g. cut-backs in their staffing requirements. ●          their bill.                             consider an energy efficiency
                                                                                                                          solution if they could access
                                                                                ● The majority of SMEs have               finance.
                                                                                  switched electricity energy

 ENERGY EFFICIENCY FINANCE OPTIONS

A
     ccording to the Amárach Research Irish SMEs realise investing in          AIB has launched a `100 million fund for businesses wishing to invest
     energy efficient projects will save them money. Many types of              in energy efficient projects.
     business, regardless of size can potentially reduce their operating       ● Range of finance options available.
expenses through energy efficiency projects. These include high energy
users, businesses investing in new equipment or replacing it and               ● Flexible repayment options that reflect seasonal changes in a SME’s
businesses that have significant lighting, refrigeration and/or heating           cash flow.
requirements.
                                                                               ● We will take into account the additional repayment capacity resulting
The research also highlights that 59% of all SMEs surveyed would                 from the reduction in energy bills when assessing the credit application.
consider investing in an energy efficient initiative if finance was
available.                                                                     ● A dedicated Energy & Clean Technologies team throughout the AIB
                                                                                 network.

                     To find out more about our energy efficiency finance options ask at any branch or Business Centre,
                                            call 1890 47 88 33 or click on www.aib.ie/energy

                                                                                                 OUTLOOK        ●   ENERGY EFFICIENCY 2013                   5
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OUTLOOK
    AIB AMÁRACH RESEARCH

    THE GREAT
    ENERGY CHALLENGE
    Energy costs make up a considerable part of a SME’s operating costs, yet                                        spends over `4,100 per month
                                                                                                                    or nearly `50,000 per annum.
    many Irish SMEs are still grappling with how they can save money by em-
    bracing energy efficiency initiatives in the workplace, according to a survey                                    Not surprisingly, energy costs
    carried out by Amárach Research on behalf of AIB.                                                               account for roughly 9% of
                                                                                                                    total operating costs in most

    R
           ising energy prices are a       For those using mains gas, a         manufacturers, retailers            businesses according to the
           big challenge for SMEs as       similar variation by sector is       and other SMEs (excluding           survey – rising from 7% for
           they strive to manage their     apparent. While the monthly          transport) is analysed, the costs   manufacturers to 11% for
    cost base while trying to grow         average gas bill is just over        are substantial. The average        retailers. The majority of
    their businesses. At the same          `2,000, it rises to over `4,000      manufacturer in the survey, for     businesses surveyed -54%- also
    time, however, it affords them         for manufacturers, but falls to a    example, spends over `9,500 on      expected that their energy costs,
    plenty of opportunities to take        little over `1,000 for retailers.    energy per month which equates      as a percentage of operating
    greater control of this cost base      However, when the combined           to over `114,000 per annum.         costs, would continue to rise over
    by embracing, and investing in,        monthly expenditure of               The average retailer, meanwhile,    the next few years.
    energy efficiency initiatives in the
    workplace.                               METHODOLOGY                                                            With no fewer than eight
                                             Amárach Research conducted a telephone survey of 451 SMEs              different suppliers operating in
    As the Amárach survey found,             throughout Ireland in October 2013. The sample included booster        the market for gas and electricity,
    electricity is a significant cost         samples for two sub-segments, including 75 manufacturers and 75        competition is rife and thanks
    for most businesses with                 retailers. The balance of 301 SMEs were then randomly sampled          to deregulation, consumers and
    the typical SME spending an              from a range of other business categories.                             businesses now enjoy greater
    average of `4,200 per month                                                                                     choice, more competitive pricing
    on electricity, rising to around         Interviews were conducted with those responsible for managing          as well as a fair degree of
    `6,000 per month for a typical           operating costs – including energy costs – in their organisation.      transparency. However the bulk
    manufacturer.                            The majority of respondents were CEO/MD/Financial Director level.      of Ireland’s energy requirements
                                                                                                                    are still imported which means
                                                                                                                    that the local retailers have little
                                                                                                                    control over the international
                                                                                                                    wholesale prices. Irish SMEs have
                                                                                                                    to contend with the vagaries of
                                                                                                                    the international market as global
                                                                                                                    demand intensifies and ultimately
                                                                                                                    dictates retail prices to Irish SMEs.

                                                                                                                    Managing future energy cost
                                                                                                                    increases may prove to be
                                                                                                                    difficult for many SMEs and
                                                                                                                    most of them have given some
                                                                                                                    thought to how they will deal
                                                                                                                    with this eventuality. According
                                                                                                                    to the survey some 23% of those
                                                                                                                    manufacturing companies that
                                                                                                                    expect energy costs to increase,
                                                                                                                    indicated that “they would have
                                                                                                                    to accept reduced margins while

6                  OUTLOOK       ●   ENERGY EFFICIENCY 2013
OUTLOOK ENERGY EFFICIENCY FOR BUSINESS - WWW.AIB.IE/OUTLOOK ISSUE 5. DECEMBER 2013.
26% said that they would have                retailers that expected energy costs        of most businesses, when it                 According to the survey’s
to hike the price of their product           to increase, 28% said that they             comes to actually managing                  findings, only 31% of retailers
or service. Furthermore another              might be forced to accept reduced           and identifying them, it would              and 17% of manufacturers are
15% indicated that they were                 margins while 17% indicated that            appear that Irish SMEs are facing           able to fully break down their
likely to shop around more for               they may be forced to pass any              a number of issues.                         costs when it comes to lighting
new suppliers and/or review costs.           increased costs on to the customer.                                                     their premises. In addition just
A small minority also said that              Once again, a small minority of             Arguably one of the biggest issues          19% of retailers and 25% of
they might have to review staff              retailers said they may have to             is the inability of many SMEs to            manufacturers can break down
costs either through a reduction             review staff costs and employee             distinguish between the different           their heating and ventilation
of wages or a reduction in the               numbers. (Figure 1)                         sources of energy costs arising             costs.
headcount.                                                                               from the different activities within
                                             Given that energy costs make                their business. In addition many            The survey also shows that only
Retailers are also in the same boat,         up such an important part of                companies have difficulty in                 21% of those responsible for
according to the survey. Of those            the overall operating costs                 understanding their energy bills.           monitoring energy costs felt that

           Figure 1: Impact of High Energy Costs on Business

  30%
               28%                                                                                               Other
  27%                   26%

                                                                                                                 Retail                                      24%
                  24%
                                                                                                                                                         23%
  24%       23%

                              22%
                                                      21%                                                        Manufacturing                         21%

  21%

  18%                      17%

                                       15%                        15%
  15%
                                         13%                                  13%

  12%
                                             10%               10%                                                                               10%

    9%                                                                              8%
                                                                     7%

                                                          6%
    6%                                              5%                     5%                         5%
                                                                                                4%                      4%
                                                                                          3%                3%                  3%     3%   3%
    3%                                                                                       2%          2%          2%

                                                                                                                  0%              0%          0%
    0%
             Reduce      Increase      Review       Reduce  Become     Reduce    Reduce    Improve                 Effect        Close       Other       Don't
             margins       prices       costs       wages/    less       staff production/ energy                 ability to     down                    know
                                                     hours competitive numbers operating efficiency               provide
                                                                                  hours                           services

    Base: All who expect energy costs to increase in next 3 years. Manufacturing 39, Retail 47, Other 157

                                                                                                           OUTLOOK        ●    ENERGY EFFICIENCY 2013                    7
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OUTLOOK
    AIB AMÁRACH RESEARCH

                                                                                      nowadays (across all sectors),
                                                                                                                                   ENERGY INSIGHT
                                                                                      followed at some distance by
                                                                                                                                   Energy is a significant cost
                                                                                      lighting, heating, ventilation and
                                                                                                                                   of doing business, averag-
                                                                                      air-conditioning (HVAC) and by
                                                                                                                                   ing nearly `70,000 a year
                                                                                      electric power for appliances and
                                                                                                                                   for the typical SME in the
                                                                                      machinery.
                                                                                                                                   survey. However, there is
                                                                                                                                   limited transparency for
                                                                                      Another complicating factor
                                                                                                                                   most SMEs about the drivers
                                                                                      for energy management is the
                                                                                                                                   of their energy costs. Given
                                                                                      variability in their energy needs.
                                                                                                                                   the continuing high prices
                                                                                      For example, a third of businesses
                                                                                                                                   for electricity, gas and mo-
                                                                                      have regular energy consumption
                                                                                                                                   tor fuel, SMEs will have to
                                                                                      peaks (on a daily, weekly or
                                                                                                                                   get a better handle on their
                                                                                      monthly basis), rising to 39%
                                                                                                                                   energy costs if they are to
                                                                                      of retailers. On the other hand,
                                                                                                                                   remain competitive locally
                                                                                      two thirds have fairly steady
                                                                                                                                   and internationally.
                                                                                      energy consumption patterns
                                                                                      throughout the year, which makes
                                                                                      their planning and budgeting
                                                                                      more straightforward. Best                 THE ENERGY CHALLENGE
                                                                                      practice would suggest that SMEs           Despite the challenges they
                                                                                      that have peaks in their energy            face, Irish SMEs are not passively
                                                                                      consumption should look at local           waiting for price rises, nor have
                                                                                      generation or process changes              they in the past. Indeed the
    they actually understand their         The one energy expense that                to manage the offset peaks                 survey finds that many have
    electricity bills very well, rising    is more clearly delineated in              and reduce associated costs.               already cut energy consumption
    to just 25% for manufacturers.         business operations, however, is           Indeed, the survey shows that              in the past two years while some
    Around 42% of them feel they           the cost of petrol and/or diesel           those with consumption peaks               have trained staff to be more
    understand their electricity bills     for transportation. Indeed, this           are slightly more likely to use            energy efficient. In other cases,
    quite well. However, somewhat          ranks number one when it                   locally generated energy (broadly          SMEs have actually invested in
    worryingly, a third don’t              comes to ranking the different             defined) – though some two                  energy-saving equipment and
    understand their bills well at all.    energy costs that SMEs face                thirds don’t.                              technologies.
    Moreover, this rises to 38% of
    manufacturers and these are the                                     Figure 2: What Would Encourage Adoption of an Energy Efficiency Project
                                                                                   (Next 2 years)?
    companies that spend the most,
    on average, on electricity.                       Availability of
                                                 grants / incentives                                                                                  87%
    A similar picture emerges for
    gas – even though it tends to                 Understanding of
                                                  potential savings                                                                               83%
    have fewer applications within
    businesses. Almost half, or             More information on the
    45%, of gas users admit they                solutions available                                                                            80%
    don’t understand their gas bills.
    Not surprisingly the level of                     No disruption
                                                    to my business                                                                     70%
    satisfaction with information
    from gas providers about their                 An improvement
    organisation’s consumption is            turnover/profit margins                                                                   69%
    weak as well.
                                              Availability of finance
                                                        from a bank                                                          59%
    On the plus side, however, a slim
    majority of 53% of businesses               Upgrade/expansion
                                                       of buildings                                                        56%
    are actually satisfied with the
    information provided by their
                                                   Replacement of
    electricity provider regarding              equipment/vehicles                                                         55%
    their organisation’s electricity
    consumption and there is little                                 0%       10%     20%     30%      40%     50%      60%         70%      80%     90%     100%
    change across the different
                                                                 Base: All SMEs. Total 451
    sectors.

8                   OUTLOOK      ●   ENERGY EFFICIENCY 2013
OUTLOOK ENERGY EFFICIENCY FOR BUSINESS - WWW.AIB.IE/OUTLOOK ISSUE 5. DECEMBER 2013.
As for how they will respond            them to adopt energy efficient                    When it comes to their own                           reduce energy costs. Indeed
to rising costs over the next           solutions in the next two years,                 levels of preparedness, however,                     86% of SMEs agree there are
two years, their options are less       the availability of grants and                   a slim majority of just 51%                          opportunities for their businesses
certain. Many, in their opinion,        other financial incentives top                    admitted that they would know                        while 23% of them feel that
have already done all they can          the list for nearly 90% of those                 what to do if an energy audit                        their energy costs are actually
to reduce energy consumption.           surveyed right across all sectors.               was required of their business.                      preventing their expansion into
The most common response                They could also be persuaded                     This falls to just 43% of                            new markets. That said, most
is that they will do something          by better clarity and information                manufacturers.                                       feel their energy consumption
but, they’re just not sure what         about what can be done and,                                                                           is similar to their competitors,
exactly that will be. In this regard,   more importantly, how much                       According to the survey,                             although it would appear that
the concept of offering SMEs a          money they can save their                        SMEs recognise that there are                        manufacturers are less certain
simple menu of energy efficiency         business. (Figure 2)                             immediate opportunities to                           about this. (Figure 3)
options, as discussed in the AIB-
hosted “round-table” discussion                 Figure 3: Attitudes to Energy Efficiency
on Page 15, could be crucial.
                                         100%
                                                                                                                                                                    Yes
Business owners and managers
also understand the importance            90%

of responding to the energy                                                                                                                                        No
                                          80%        86%            74%                74%                 67%               51%              23%
challenge. While some
companies have already picked                                                                                                                                      Don’t know
                                          70%
at the low hanging fruit, they
are also open to persuasion
                                          60%
when it comes to doing more.
Asked what would encourage
                                          50%

                                          40%
 “SMEs will have
 to get a better                          30%                                                              10%               45%              66%

 handle on their                          20%

                                                     12%            25%                25%
 energy costs if                          10%

                                                      2%               1%               1%                 23%                4%              10%
 they are to remain                        0%      Potential           Our        Our organisation          Energy         Organisation        Energy
                                                   to reduce      organisation        is aware of       consumption        would know       costs prevent
                                                    energy       actively strives  businesses that       is similar to     what to do if     expansion
 competitive locally                                 costs        to reduce its    provide energy
                                                                carbon footprint efficiency solutions
                                                                                                          that of our
                                                                                                         competitors
                                                                                                                            an energy
                                                                                                                         audit was needed
                                                                                                                                              into new
                                                                                                                                               markets

 and internationally”                      Base: All SMEs. Total 451

                                                                                                                   OUTLOOK         ●   ENERGY EFFICIENCY 2013                      9
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OUTLOOK
     AIB AMÁRACH RESEARCH

                       Figure 4: Types of Energy Used                                                           ENERGY INSIGHT
                                                                                                                SMEs are somewhat
                                                                                                                conflicted about energy. On
                                                                                                                the one hand they see the
         Electricity
                                                                                                   97%          issue in terms of efficiency
                                                                                                                and environment, but on
                                                                                                                the other hand when ‘push
                                                                                                                comes to shove’ the decision
      Petrol/Diesel                                                                                             to buy equipment is based
                                                                 54%
                                                                                                                on the sticker price and
                                                                                                                not the combination of the
                                                                                                                sticker price and cost of
        Mains Gas                                                                                               running that equipment.
                                                     36%
                                                                                                                SMEs are not armed with
                                                                                                                nor seek out the running
                                                                                                                cost information of
                Oil
                                                   31%                                                          equipment they buy. Even
                                                                                                                with this information the
                                                                                                                cash may not be there to do
                                                                                                                the most sustainable thing.
              LPG
                                      14%

                   0%       10%        20%   30%     40%   50%   60%   70%    80%      90%     100%
                Base: All SMEs. Total 451

                                                                        One gauge of the importance           would suggest that SMEs often
                                                                        of energy efficiency to an             take a short-term view when it
                                                                        organisation is the things they       comes to energy efficiency and
                                                                        consider and prioritise when          the view can be clouded by the
                                                                        buying new plant and machinery.       immediate desire to conserve
                                                                        According to the Amárach survey,      cash.
                                                                        one in four SMEs has bought
                                                                        new machinery over the past           ENERGY CONSUMPTION
                                                                        two years, while a further 10%        Not surprisingly, most of
                                                                        have leased plant or machinery.       the SMEs surveyed rely on a
                                                                        Not surprisingly, manufacturers       combination of energy types
                                                                        dominate this trend.                  (electricity, gas or oil) on a day-
                                                                                                              to-day basis. While electricity
                                                                        This is a sizeable share of SMEs.     is ubiquitous, petrol and/or
                                                                        So how important was the energy       diesel is regarded as the second
                                                                        efficiency of the machinery when       most important energy source
                                                                        they bought it? The findings           for SMEs, most likely because
                                                                        of the survey show only one           many of them have company
                                                                        in ten chose on the basis of          vehicles on their books. Mains
                                                                        energy efficiency alone. Many          gas is also important for around
                                                                        made the decision on the basis        36% of SMEs in this survey
                                                                        of a combination of efficiency         although this rises to 44% of
                                                                        and cost, while nearly as many        the manufacturers surveyed and
                                                                        made the decision on the basis        19% of retailers. (Figure 4)
                                                                        that there was no alternative
                                                                        equipment available. Retailers        The mains gas issue is important
                                                                        were more likely than other           for those businesses that are
                                                                        sectors to buy solely on the actual   not connected to the national
                                                                        sticker price without factoring in    gas grid (evidenced, perhaps,
                                                                        the future running costs of the       by a high dependence on LPG
                                                                        equipment or machinery. This          and oil). As noted in the supplier

10                     OUTLOOK    ●   ENERGY EFFICIENCY 2013
“roundtable discussion” on
Page 21 of this report, extending
                                         Figure 5: Age of Business Premises
the gas grid and connecting
businesses to it, will create a real
opportunity to develop combined
heat and power (CHP) production
in Ireland, by substituting out
LPG and oil consumption. There
is also the opportunity for CHP
owners to benefit from rebates
for each tonne of CO2 avoided in
                                                                     Less than 10 years
their emissions although, to date,                                          20%
the number of new CHP licenses
that have been issued has been
somewhat disappointing.

TYPES OF PREMISES
The type of premises a company                                                                                        10 - 50 years
occupies is also an important factor                                                                                       53%
when it comes to its energy costs.
According to the survey, 68% of
                                                                    50+ years
the Irish SMEs are operating out of                                   27%
standalone buildings, whether it’s a
standalone office, factory or retail
unit as opposed to occupying part
of a larger building complex. This
varies little across manufacturing,
retail or other business types but
it has obvious implications for
the energy requirements of the
SMEs, particularly those companies
that are tied into leases or those       Base: All SMEs. Total 451
occupying older, and more
expensive to heat, premises.           have done nothing to reduce             gains in terms of energy cost            ENERGY PROVIDERS
                                       energy consumption in the past          savings are not ‘shared’.                When it comes to choosing
This is borne out by the fact that     two years. By comparison 14%                                                     an energy supplier, Irish SMEs
those in leased premises are less      of the SMEs that fall into the          The age profile of the buildings          have never had it better. The
likely to have implemented any         owner occupier category haven’t         that SMEs occupy is also an              energy market in Ireland has
energy efficiency measures over         done anything either.                   important consideration and the          been transformed in recent years
the past two years. In fact 20%                                                research shows that just over            by deregulation and greater
of those who lease their premises      Around 36% of the SMEs                  half, or 53%, of the buildings are       competition between energy
                                       surveyed fall into this category        10-50 years old while just 20% of        providers. Some providers
  ENERGY INSIGHT                       while the remaining 62% actually        them are less than 10 years old.         have expanded their offering
  There is a worrying degree           own their premises, again with          The remaining 27%, however,              to provide both electricity and
  of uncertainty among many            little variation across the different   are over 50 years old and this has       gas ‘combo’ bundles. In the
  business decision makers in          sectors.                                implications for the quality of the      survey, over a third of businesses
  Ireland. Most expect their                                                   buildings in terms of their energy       using both electricity and gas
  energy costs to rise, but            The issue of whether or not             efficiencies. (Figure 5)                  source their electricity and gas
  there is little clarity about        an SME owns or leases its                                                        requirements from the same
  how they will respond                premises is an important one            As can be seen in Professor              provider. This falls to 31% of
  beyond hoping they can               from an energy perspective.             Owen Lewis’s interview on page           manufacturers, and rises to 46%
  ‘weather the storm’. While           Indeed there appears to be a            16 of this report, there is a            of the retailers surveyed.
  many have undertaken                 widely-held belief amongst              disincentive for landlords to invest
  initiatives in the past two          the survey’s participants               in retrofitting their properties as       Despite a high level of uncertainty
  years, there is clearly room         that neither landlords nor              they feel they will not realise the      – and the apparent weak levels of
  for more in the next two             tenants have any incentive to           upfront costs back from tenants          satisfaction – about what drives
  years.                               improve the energy efficiency            and tenants feel that they may           energy costs, 72% of businesses
                                       of their premises as the                not be getting the full benefit.          have switched their electricity

                                                                                                  OUTLOOK      ●   ENERGY EFFICIENCY 2013                     11
OUTLOOK
     AIB AMÁRACH RESEARCH

     provider in the past five years                The primary motivation for            in the role of direct sales in driving   more likely to take the initiative
     while 45% of gas users have also              switching either gas or electricity   switching. For example, 54% of           themselves. According to the
     made the “big switch.”                        supplier is, of course, price. The    SME electricity switchers did so as      survey, 49% of manufacturers
                                                   vast majority of switchers did        a result of a direct approach from       said they made the approach to
     Retailers tend to show a greater              so because of lower prices and        a new provider, according to the         a new electricity supplier while
     propensity to switch than                     better value. Other factors such      survey. This was also the case with      42% said they approached a
     manufacturers or other business               as customer service or a supplier’s   gas switchers, with 53% saying           new gas supplier. Of the retail
     types, which may reflect the fact              green image had little influence       that they switched as a result of a      SMEs that made the switch
     that many are managed and run                 on the decision-making process.       direct approach. (Figure 6)              to electricity, 38% said they
     by their owners on site, so it is                                                                                            approached the provider while
     easier for energy sales people to             The impact of deregulation and        Of the SMEs that did switch,             43% of those that switched to
     get to the ‘decision maker’.                  greater competition is also evident   however, manufacturers were              gas say they made the approach
                                                                                                                                  to the supplier.

             Figure 6: How was Energy Switch Made?                                                                                However, one of the more
      100%
                                                                                                                                  remarkable findings from
                                                                                                  We approached
                                                                                                  new provider                    the survey is that despite
       90%                                                                                                                        deregulation and competition,
                                                                                                  New provider
                                                                                                  approached us                   many SMEs have not switched
       80%                       43%                                 41%
                                                                                                                                  their providers. This can be read
                                                                                                  Don’t know/Switch
       70%                                                                                        made before I worked here       as indicating a high level of
                                                                                                                                  satisfaction with the incumbents
       60%                                                                                                                        or it may indicate that managing
                                                                                                                                  energy costs are beyond their
       50%
                                                                                                                                  control. Indeed, there is relatively
                                 54%                                 53%                                                          little difference, say, in the
       40%
                                                                                                                                  average monthly electricity bill
       30%                                                                                                                        of a business that has switched
                                                                                                                                  electricity provider, and one
       20%
                                                                                                                                  that hasn’t. Some SMEs could
       10%                                                                                                                        have found that switching is
                                 4%                                   5%                                                          only a short term measure and
        0%
                         Switched Electricity                    Switched Gas                                                     that real gains are only made by
                                                                                                                                  implementing internal projects to
        Base: All SMEs. Electricity 315, Gas 73
                                                                                                                                  reduce consumption.

12                      OUTLOOK          ●   ENERGY EFFICIENCY 2013
ENERGY FINANCE                      minority of businesses – about           is particularly noticeable in the         than half expect to need less
For those prepared to proactively   1 in 7 – do expect to look for           manufacturing sector. (Figure 7)          than `25,000. Not surprisingly,
undertake measures designed to      some form of financial support                                                      manufacturers may need larger
tackle rising energy costs head     from their bank over the next            As for the sums involved,                 amounts than the average with
on, external finance may be          12 months specifically for an             among an albeit small sub-                8% saying they would need
required. Indeed, a significant      energy efficiency project. This           section of businesses, more               financing of between `150,000

                                                Figure 7: Energy Efficiency Finance Requirements Next 12 Months

                                        100%
                                                                    Other
                                                                                                                                            88%
                                          90%                                                                                         85%
                                                                                                                                   83%
                                                                    Retail
                                          80%
                                                                    Manufacturing
                                          70%

                                          60%

 “Energy efficiency                        50%
 could prove to
                                          40%
 be a key element
                                          30%
 in sustaining
 employment in                            20%

 Ireland, not just                        10%      5% 5% 5%
                                                                    8%              7%
                                                                                         5%               5% 4%
                                                                         4% 4%                3%     3%
                                                                                                                      1% 0% 2%
 the economy                               0%
                                                   Change to          A new          Renew             A new            A new         None
 or the wider                                        terms of       leasing/HP       existing           loan           overdraft     of these
                                                 existing finance   agreement        finance
 environment.”                              Base: All businesses. Manufacturing 75, Retail 75, Other 301

                                                                                                   OUTLOOK     ●   ENERGY EFFICIENCY 2013                13
OUTLOOK
     AIB AMÁRACH RESEARCH

                                                                                                                         and `300,000 while another 8%
             Figure 8: Likely Level of Funding Required
                                                                                                                         reckoned that the financing costs
                                                                                                                         would exceed `1 million.
      100%
                                                                                                        Other
                                                                                                                         Bank finance is not the only
       90%
                                                                                                                         influence on energy efficiency
                                                                                                        Retail           investment. Accelerated
       80%                                                                                                               Capital Allowances are another
                          75%

                                                                                                        Manufacturing    important financial instrument,
       70%                                                                                                               though the survey shows that
                  62%                                                                                                    just 3 in 10 businesses are aware
       60%                          57%                                                                                  of them while the figure for
                                                                                                                         manufacturing is just 1 in 3. ●

       50%

       40%
                                                                                                                           ENERGY INSIGHT
       30%                                                                                                                 The fact that a sizeable
                                                            24%                                      23%
                                                                                                                           minority of SMEs are already
       20%                                           16%
                                                                                                                           anticipating investment in
                                                                                                                   14%
                                                                                                                           energy efficiency measures is
       10%                                     8%                         8%     8%                          8%            a reassuring indicator of how
                                                                                        6%
                                                                                                                           well prepared some (though
                                                                                                                           by no means all) are for the
       0%
                        €0-€50k                 €50k-€500k                  €500,001 +                  Don't Know
                                                                                                                           energy challenges – and
                                                                                                                           opportunities – that lie ahead
        Base: All who will look for energy efficiency finance in next 12 months. Manufacturing 13, Retail 12, Other 37     in the not too distant future.

14              OUTLOOK         ●   ENERGY EFFICIENCY 2013
OUTLOOK
E X P E RT V I E W S

 AN ENERGY BOOST
THREE OF IRELAND’S LEADING ENERGY EFFICIENCY EXPERTS DISCUSS
THE VARIOUS INITIATIVES THAT ARE CURRENTLY IN PLACE AND
HIGHLIGHT THEIR OVERALL IMPORTANCE NOT JUST TO SMES BUT TO
THE WIDER ECONOMY AS WELL.

                                                                          that smaller companies can also        as a fixed overhead cost such as
                                                                          benefit from energy efficient            commercial rates.
                                                                          initiatives. In many cases savings
                                                                          of up to 10% of their energy           Some SME decision makers
                                                                          costs have been achieved               are worried that the promised
                                                                          which is significant for smaller        savings from investments in
                                                                          companies struggling to stay in        energy efficiency are more
                                                                          the market and maintain margins.       illusory than a real business
                                                                          Cumulatively this is equivalent to     opportunity. Changing these
                                                                          `50 million in cash savings.           perceptions takes time, and we
                                        TO VIEW AN INTERVIEW WITH
                                       BRIAN MOTHERWAY, SCAN THE                                                 have found that peer-to-peer
 BRIAN MOTHERWAY                     QR CODE WITH YOUR SMARTPHONE.        However, when you are dealing          influence and recommendations,
                                                                          with smaller firms that are             based on real SME experiences,
BRIAN MOTHERWAY                    The Large Industry Energy              focused on sales and profitability,     are usually the most powerful
CHIEF EXECUTIVE, SUSTAINABLE       Network is a group of companies        there are understandably a             way to inspire action by others.
ENERGY AUTHORITY OF                facilitated by the Sustainable         number of barriers when it             Typically, SMEs don’t want to
IRELAND (SEAI)                     Energy Authority of Ireland            comes to prioritising energy           be pioneers. Instead they want
                                   (SEAI) that work together to           efficiency.                             proof which is why we need to

T
      he value of investing        develop and maintain robust                                                   promote proven and common
      in energy efficiency is       energy management. There are           Traditionally, the response to         solutions that they can trust.
      something that cannot        now over 160 companies in the          higher energy prices has been
be underestimated. Irish           network including Glanbia, Intel       to switch provider. But that           The second most significant
householders have recognised       and Vodafone and we facilitate         only delivers a partial solution       barrier is finance. The fact remains
this and over 250,000 of them      them to implement continuous           at best. Too often, business           that businesses must pay for
have undertaken an energy          improvement through learning           owners and managers react to           changes now that will deliver
upgrade of their home in the       from energy experts and sharing        energy costs as something over         savings later. The banks are an
last number of years. These        knowledge and experiences.             which they have little control         important partner in securing
developments have created a        This delivers average annual           and fewer options – they see it        the gains from energy efficiency.
vibrant retrofit sector that is     savings of 2% in terms of
worth hundreds of millions of      energy efficiency; overall that’s
euro and employs thousands of      equivalent to over `16 million
people.                            per annum in savings and adding
                                   to bottom line profitability.
This opportunity to save money
on energy bills is not confined     This has led to the growth and
to the domestic household.         development of indigenous
Energy efficiency is one of         companies to service these large
the key profitability drivers for   international organisations in their
organisations and one of the       energy improvements. For example
easiest to control and manage.     Nualight in Cork, now provides
It is now a core topic for all     most of the display lighting for
businesses as energy prices        Tesco in the UK, delivering large
continue to rise and recognition   energy savings in lighting.
grows that measures can be
taken to save money and            Increasingly, SEAI has been
maximise resources.                working with the SME sector so

                                                                                           OUTLOOK      ●    ENERGY EFFICIENCY 2013                    15
OUTLOOK
     E X P E RT V I E W S

     Perhaps understandably they have        contracting and delivery.
     been cautious in their approach.        Collectively these exemplars will
     A bank obviously has to lend on         invest up to `55 million in energy
     the strength of the company that        saving measures. Projects vary
     is borrowing, not just on the likely    substantially but many will see the
     savings from energy efficiency.          pay back in under three years.
     Yet, too often, banks miss
     opportunities to make profitable         These projects, and others, will
     loans to viable businesses that will    show businesses and banks
     become stronger customers as            the way forward in terms of
                                                                                                                            TO VIEW AN INTERVIEW WITH
     they gain from energy efficiencies.      the range of initiatives that are                                            PROF. J. OWEN LEWIS, SCAN THE
     They just have to look at other         possible, and the many ways in                                              QR CODE WITH YOUR SMARTPHONE.

     businesses that have made the           which they can be funded. SEAI
     investments to see the returns          expects Irish banks to become
     that are there. The banks also          increasingly involved in energy       PROF J. OWEN LEWIS                   the building stock more energy
     need to recognise that investment       efficiency, launching new loan         CHAIRPERSON                          efficient.
     in energy efficiency is a lot more       products that will meet the           IRISH GREEN BUILDING COUNCIL
     tangible in its capacity to deliver a   needs of a growing number             (IGBC)                               The National Energy Services
     return than money spent on other        of SME borrowers. In some                                                  Framework is designed to
     functional areas like advertising or    instances, these will be backed       We currently know too little         help develop the Irish energy
     marketing.                              up by proper performance              about the buildings Irish SMEs       efficiency market in the non-
                                             measurement and monitoring            occupy, in terms of their energy     domestic sector. The Framework
     There are a number of exciting          through the auspices of ESCOs         performance. The Building            provides guidance on routes to
     new energy finance initiatives           and other similar arrangements.       Energy Rating (BER) is now           project development, together
     underway around Ireland,                                                      mandatory for all buildings          with sources of finance and
     including Energy Services               SEAI’s SME Support Centre             being sold or rented, but while      the support available from SEAI
     Companies (ESCOs). With the             provides advice and training for      hundreds of thousands of             to help develop projects in the
     switch to ‘pay-as-you-save’ in          businesses that are looking to        ratings have been issued for Irish   public and commercial sectors.
     energy efficiency policy, there will     reduce their energy spend and         homes, so far there are far fewer    The key aim of the Framework
     be a major opportunity for banks        benefit their bottom line. We can      BER certs in the commercial          is to develop robust projects
     to be national leaders in the           provide access to successful case     building sector. Publicly and        which are investment-ready
     energy agenda.                          studies from other SMEs as well       privately owned buildings            for financing entities (such as
                                             as provide an energy assessment       over 500m2, frequently visited       the National Energy Efficiency
     The National Energy Services            of your organisation or organise      by the public, are required          Fund). This will stimulate the
     Framework being developed by            training in energy management,        to exhibit a Display Energy          development of an Energy
     SEAI will provide further clarity       all of which is designed to show      Certificates (DEC). With more         Services Company (ESCO)
     to businesses considering using         smaller companies pathways            information relevant to the SME      market, consisting of small,
     ESCOs and energy performance            toward a less costly and more         building stock, better quality       medium and large ESCOs,
     contracting to finance their             energy efficient way of doing          decisions can be made as to          thereby supporting sustainable
     projects. SEAI recently recruited       business.                             what measures to target and          employment in construction and
     22 exemplar energy projects from                                              incentives to provide.               professional services.
     across the public and private           Improving energy efficiency
     sectors, including companies like       is a great opportunity for            IGBC has been working                The initial focus has been on
     Tesco and Carton Bros as well           SMEs. It takes commitment,            with the Government on its           providing guidance and tools
     as hotels, hospitals and local          knowledge, support and access         ‘Better Energy Financing’            to support developing projects
     authorities, to test our framework      to appropriate finance to achieve      (BEF) programme, due to be           suitable for Energy Performance
     and take them through from              but the rewards are substantial       implemented in 2014. BEF will,       Contracting (EPC) and Energy
     project initiation right through        and SEAI will be there every step     over time, transition from the       Performance-Related Payments
     to development, financing,               of the way.                           current range of grants to new       (EPRP). But smaller SMEs also
                                                                                   financing mechanisms. Given           need training and guidance in
      “SEAI’s SME Support Centre provides                                          that energy efficiency remains        relation to best practice energy
                                                                                   the cheapest way for Ireland         management as the energy
      advice and training for businesses                                           to reduce our emissions and          spend rarely gets the same

      that are looking to reduce their                                             lower energy consumption, and        attention as other operating
                                                                                   that about half of all energy is     costs such as staff wages, rent or
      energy spend and benefit their                                                used in making and operating         materials. This is surprising since,
                                                                                   buildings, we must greatly           in some sectors, energy costs are
      bottom line.”                                                                intensify our focus on making        the biggest outgoings.

16                   OUTLOOK       ●   ENERGY EFFICIENCY 2013
Investment in energy efficiency                                                                                 be found at Google Ireland
for most businesses is a ‘no         “Investment in energy efficiency                                           which has embraced the green
brainer’. Energy upgrades in a                                                                                 buildings opportunity as well
business can payback in two          for most businesses is a ‘no brainer’.                                    as the benefits of using healthy
years or less, providing the                                                                                   toxin-free building materials.
business with an attractive
                                     Energy upgrades in a business can                                         Google’s offices in Dublin
return on investment beyond          payback in two years or less.”                                            are some of the very first in
most competing investments. It                                                                                 Europe to have been built in
creates profits within a business                                                                               accordance with the Living
by reducing “energy waste”. In      the full benefit either as they      management in general – can            Building Challenge’s Red List. The
some cases, for example where       don’t occupy the entire building    also improve employee welfare          Living Building Challenge sets
companies lease a premises,         or may not plan on staying in       and their productivity, boosting       the world’s highest standards
disincentives can arise when        the premises long term. New         the overall competitiveness of         of energy and environmental
it comes to investing in the        York City through its Plan-NYC      the company. I like to call these      performance, and emphasises
building they occupy (insulation,   programme has tackled this issue    “hidden wins”. For example,            the use of sustainable materials
heating, lighting etc). This is     and now promotes an Energy-         in offices a healthy indoor air         which have no negative impact
because of a ‘split incentive’      Aligned Lease. This type of lease   quality is a key concern, while up     on human and ecosystem
problem. A building owner does      bases the owners’ cost recovery     to 85% of costs are wages, 10%         health. This has entailed avoiding
not want to pay for a retrofit       on predicted savings, but           is rent and only 1% goes directly      Red Listed building materials,
to reduce energy-related costs      limits owners’ capital expense      on energy. In offices, days lost to     i.e. those materials that
as they are afraid they will not    pass-through to 80% of such         sickness resulting from poor air       international agencies – including
realise the up-front costs back     predicted savings in any given      quality are likely to have a much      the European Commission –
from the tenants.                   year (the 20% “Performance          more substantial impact on the         designate as harmful to living
                                    Buffer.”).                          bottom line.                           creatures, including humans.
The tenant does not want to
pay for the cost as they may        Apart from cost-savings, energy     An example of a good energy            There are a number of economy-
believe they are not getting        efficiency – and smarter energy      efficiency policy at work can           wide benefits from tackling

                                                                                          OUTLOOK      ●   ENERGY EFFICIENCY 2013                   17
OUTLOOK
     E X P E RT V I E W S

                                                                                                                   (Government, suppliers, banks,
      “Apart from cost-savings, energy
                                                                                                                   energy retailer) into a cohesive
      efficiency – and smarter energy                                                                               strategy that makes the ‘menu’
                                                                                                                   of options for SMEs easier to
      management in general – can also                                                                             understand and financially a
                                                                                                                   no-brainer to adopt. Only then
      improve employee welfare and their                                                                           is Ireland Inc going to unlock the
                                                                                                                   savings and jobs potential.
      productivity, boosting the overall
      competitiveness of the company. I like                                                                       There is still some potential in
                                                                                                                   Ireland for larger energy efficient
      to call these ‘hidden wins’.”                                                                                investments such as combined
                                                                                                                   heat and power (CHP) for hotels.
                                                                              NORMAN CROWLEY                       There are perhaps 50 hotels
                                                                              CEO & FOUNDER                        and a further 100 SMEs that
     energy efficiency head-on.            Some of the objectives are          CROWLEY CARBON                       have sufficient thermal demand
     Firstly, we already generate         to set up and agree national                                             (greater, say, than 1 megawatt)
     considerable export revenues         qualification roadmaps to            Operating since 2009, Crowley        who could go down the CHP
     from Irish businesses selling        achieve the sustainable energy      Carbon is one of the biggest         route. Then again, the payback
     their energy expertise abroad.       policy objectives for 2020          energy efficiency consultants in      period for CHP can be 4-5 years
     For example, Ireland now             and to support concrete             Ireland. However, around 80%         depending on scale etc. The
     has a number of consultants          qualification schemes on the         of our turnover is outside of        bottom line is that you could fill
     who have worked with large           basis of roadmaps to 2020 with      Ireland, in countries like the UK,   all the existing market for CHP
     industries here and have             identified needs and priorities.     France and Dubai. We design,         quite quickly in Ireland – grants
     been able to leverage their                                              finance and implement large           or no grants.
     experience abroad. Furthermore,      The barriers to better energy       scale energy efficiency initiatives
     the ISO Standard 50001 for           management and efficiency in         for large corporates around the      There are bigger opportunities
     energy management systems            Irish businesses aren’t primarily   world.                               for SMEs in energy efficient
     was largely based on Irish           technical. Success, however, is                                          lighting and space heating.
     developments and is now a            about co-ordinating and aligning    We recently decided to pull out      Upgrading these systems will
     global standard for best practice.   the incentives of a number of       of the SME sector. The economics     generate real savings where
                                          players in the value-chain to       of serving SMEs in relation to       investments have not already
     Secondly we have an opportunity      make efficiency happen. We           energy efficiency don’t add up        been made.
     to ‘retrofit’ Ireland’s building      need to create awareness of         for us right now. SMEs tend to
     industry – from architecture         the ‘energy waste’ that exists      want bespoke solutions – which       The banks can play a role in
     to construction to energy            within SMEs. SMEs also need         are expensive to deliver – but       supporting energy efficiency in
     management – around the              to take the time to consider        in reality SMEs mostly need          Irish SMEs. One idea might be to
     emerging agenda for green            their options and understand        access to a range of standardised    create an online self-assessment
     buildings. The potential job         the cost savings they can make.     solutions.                           tool for SMEs, letting them
     creation opportunity is huge. But    In addition, financiers need to                                           benchmark their performance
     to do this we need to retool our     recognise that energy efficiency     Ireland is not unique in this        against other SMEs, and
     construction workforce.              projects are a good opportunity     regard: policies to encourage        giving them access to a clear,
                                          to help SMEs generate more          SMEs to adopt energy efficient        standardised set of options,
     BUILD UP Skills is an EU             profits and that their finance can    practices have floundered             with guidance on funding
     wide initiative focused on           stimulate an entire sector into     in other countries as well,          options. This will reduce the
     the continuing or further            action. Suppliers also need to      sometimes for the same reasons.      ‘cost to serve’ for SME energy
     education and training of            continue to provide best practice   Germany and the UK have had          efficiency needs, while providing
     craftsmen and other on-site          advice, services and technology     some modest success, however,        a valuable service that motivates
     construction workers and             to continue tooling up and          through targeted incentives          SMEs to take energy seriously,
     systems installers in buildings,     becoming expert in energy           relating to heat pumps in the        and not to delay decision
     after their initial education        efficiency solutions. Acting         case of the latter.                  making indefinitely.
     and training or after they have      together, we can reduce the
     entered working life. It aims to     `6 billion annual haemorrhage       Recently we have experienced         Ireland needs its banks to lend
     develop a National Qualification      now required to import coal,        a drop off in interest from Irish    for energy efficient investments
     Roadmap for each EU member           oil and gas, and instead create     SMEs due to a lack of incentives.    – there is a real need out there
     state (including Ireland, where      new businesses in Ireland while     Like the other countries, there is   and the spin off in terms of job
     it’s co-ordinated by Limerick        enhancing the competitiveness       the potential to co-ordinate the     creation, exports and reduced
     Institute of Technology).            of Irish enterprise.                stakeholders in the Irish market     costs is very substantial. ●

18                  OUTLOOK     ●   ENERGY EFFICIENCY 2013
OUTLOOK
T H E S E C TO R V I E W

  THE DRIVE FOR
  GREATER EFFICIENCIES
AIB recognises the importance of supporting
its SME customers and the need for them to
invest in energy efficient initiatives if they are
to remain competitive. Ray O’Neill, AIB’s Head
of Energy and Clean Technologies, outlines
the bank’s view on the importance of such
investments, what customers can expect from
AIB and how the bank has responded with new                                                                      TO VIEW AN INTERVIEW WITH
                                                                                                                    RAY O’NEILL, SCAN THE
lending solutions.                                                      RAY O’NEILL                           QR CODE WITH YOUR SMARTPHONE.

T
      here is no doubt that the     words, Ireland only produces       price hikes are on the cards for      amounted to `50,000 and for
      global energy markets are     around 11.1% of its total          Irish businesses over the next few    others SMEs `70,000
      changing rapidly as demand    annual energy requirements. The    years.
increases from emerging markets     average dependency rate for the                                          At a time when many SMEs
in the Middle East and Asia.        whole of the European Union in     As it stands, energy costs            around the country have had to
                                    2011 stood at 54%.                 now account for a significant          contend with the challenging
As a country operating on the                                          proportion of the day-to-day          economic circumstances over
periphery of Europe, Ireland is     Our heavy dependency on            operating costs of most Irish         the past few years, with many
more reliant on imported energy     energy imports means that Irish    businesses. As the Amárach            under pressure to cut costs, the
than almost every other country     businesses, and indeed domestic    Research survey for this Report       opportunity to tackle energy
in the European Union. Data         consumers, will continue to be     shows, energy costs now amount        efficiency is coming to the fore.
compiled by Eurostat shows that     subject to the vagaries of the     to 11% of total operating costs
Ireland’s energy dependence rate,   international energy markets for   for a typical SME. In the case        The reality is that most SMEs do
defined as net imports divided       the foreseeable future. Indeed     of a manufacturer, the annual         not have the in-house expertise
by gross consumption, stood at      as global demand increases, it     bill comes to around `114,000         to assess and implement energy
88% at the end of 2011. In other    seems inevitable that further      a year while for retailers it         efficient initiatives. As our survey
                                                                                                             shows, many SMEs are also
                                                                                                             finding it difficult to understand
                                                                                                             the breakdown of their utility bills
                                                                                                             while others simply do not have
                                                                                                             the time to devote to energy-
                                                                                                             related initiatives. However, SMEs
                                                                                                             know that they can save money
                                                                                                             and boost their competitiveness
                                                                                                             by changing consumption habits,
                                                                                                             investing in retrofits, switching
                                                                                                             providers or investing in newer
                                                                                                             and more efficient plant and
                                                                                                             machinery.

                                                                                                             There is an abundance of
                                                                                                             evidence that shows cost savings
                                                                                                             can be made by SMEs that
                                                                                                             invest wisely in energy efficient

                                                                                        OUTLOOK      ●   ENERGY EFFICIENCY 2013                     19
OUTLOOK
     T H E S E C TO R V I E W

     initiatives. However, as some of
     the contributors to this Report
     have pointed out, the various
     stakeholders in the industry
     together with the different
     government agencies, need to
     realign their respective messages
     in a more structured, cohesive
     and effective manner before
     mass adoption takes place.

     As part of this Report, AIB also
     hosted a round-table discussion
     with suppliers to gauge the
     challenges they were facing.
     One challenge in particular stood
     out and that was their sales are
     hard won. Many of them felt
     that they spend an inordinate
     amount of time trying to reach         business. This will also lead to
     the decision maker within an           an improvement in the quality of
                                                                                  “The bank will now take into account
     SME and then trying to convince        products and services on offer.       the savings from the energy
     them, sometimes via free
     demonstrations, that savings can       It is encouraging to see more and     efficiency measure being
     be made. When these views are          more of our customers seeking to
     reconciled with the findings of         control how and when they use         undertaken by the borrower.”
     our survey, it is clear that both      energy to provide cost savings in
     supplier and end-user need to          the medium to long term.             payback will be reasonably quick.     To put energy efficiency on the
     do a lot more when it comes                                                 Often the payback is greater than     agenda of every SME we will
     to engagement, education and           The research also shows us that      the repayments and the savings        continue to promote awareness
     validation.                            there is appetite from SMEs to       are still benefiting the SME. This     with our partners, develop our
                                            undertake an energy efficiency        will be key to helping lots of        internal capability to grow with
     SMEs that complete energy              measure with 1 in 7 SMEs stating     SMEs access finance for energy         the market and to refine our
     efficient projects can cut their        that they will look for some kind    efficiency projects.                   offerings as we learn more and
     energy costs, which contributes        of finance facility in the next                                             engage with our customers
     to the bottom line and helps           12 months. With half of those        The new application form takes        around energy efficiency. AIB is
     them remain competitive. Every         surveyed saying they will looking    into account what a borrower’s        committed to working with SMEs
     little bit counts, especially to       for finance for relatively small      energy bills are today and            that want to cut their bills and
     those companies that are reliant       amounts of less than `25,000, it     what they expect them to be           ultimately grow their bottom
     on the domestic economy and            is conceivable that the market for   in the future. Consideration          line. For both SMEs and AIB, it
     may have encountered difficulties       energy efficiency related finance      will be given to the savings in       just makes sense. ●
     over the past few years during         amongst SMEs could be in excess      tax from Accelerated Capital
     the economic downturn.                 of `100m per annum.                  Allowances and the reduction            Lending criteria, terms
                                                                                 in maintenance costs. It will also      and conditions apply.
     This Report has also provided          AIB has developed a suite of         capture qualitative information         Credit facilities are
     AIB with a greater understanding       Energy Efficiency finance options      about any other benefits the             subject to repayment
     of the issues facing SMEs when         which are now available in all       project may generate like               capacity and financial
     it comes to energy efficiency           our branches, business centres       a higher quality product or             status and are not
     projects and initiatives. Increased    and through the direct channels.     increased capacity. Payment             available to persons
     awareness and understanding            The credit application process is    holidays of up to two months in         under 18 years of age.
     of these issues within AIB will        much the same as our normal          any one year are available on all       Security may be required.
     enable the bank to lend more           business credit terms but with       the facilities to match off against     Flexible repayment
     into the sector. We now know           one addition: the bank will now      peak times. If the borrower is          arrangements may
     from the research that a lot of        take into account the savings        undertaking a particularly large        increase the cost of credit.
     energy efficiency projects have         from the energy efficiency            project, the bank can look at
     short pay-back times leading to        measure being undertaken by          interest-only periods to help get       Allied Irish Banks, p.l.c. is
     increased cash flows which can          the borrower. If the energy          the project bedded in and the           regulated by the Central
     then be reinvested within the          efficiency project is strong, the     savings realised.                       Bank of Ireland.

20                  OUTLOOK       ●   ENERGY EFFICIENCY 2013
OUTLOOK
T H E PA N E L

 CHALLENGING TIMES
AIB hosted a round-table discussion with a                                DECISION MAKERS                      technology risk is acceptable.
                                                                          He/she who holds the purse           There are countless examples
number of key figures from the supply-side of                              strings typically makes the          of hotels, retail outlets, food
the energy efficiency and energy management                                decisions in most SMEs. The          producers and offices doing
sector to flesh out some of the key issues and                             individual responsible for the       projects, funded by bank finance,
                                                                          facility or office typically has      that create greater energy
challenges they face. Some of the main ideas                              been given a cost-cutting agenda     savings than the cost of the bank
and points raised are summarised below.                                   coupled with a small capital         finance.
                                                                          budget. As a result there is no
                                                                          capacity for this individual to      LIFE TIME COSTS
 The panel included the              a decision to invest in an           make the decision to spend           A typical electrical motor
 following:                          energy efficiency project. “If        company funds on an energy           costs only 1% of the total
                                     it isn’t broken, don’t fix it”        efficiency project even if it paid    energy that same motor
 Donal Sugrue: DCS Energy            would appear to be the policy        for itself in less than a year.      will use over time. Why is
 Peter Egan: Emerson Industrial      adopted by many SMEs and             Therefore the suppliers need         it then Irish businesses buy
 Automation                          it is only when a piece of           to engage with the CFO and           the cheapest motor with the
 Tony Lyons: Finning Ireland         machinery breaks, and needs          educate them on the potential        highest energy consumption?
 Tommy Tighe: Invertek Drives        to be replaced, that they will       return on investment (ROI).This      The answer is probably two
 Liam Relihan: ResourceKraft         consider an investment in a          challenge is easier when the SME     fold. First, the ‘cash is king’
 Alan Fox: HDS Energy Group          new machine, even though a           is spread over multiple sites as     issue once again comes to
 Brendan Lynch: Filtrex              pro-active replacement strategy      most measures can be scaled and      the fore and if SMEs do
 Michael Nolan: Patina Lighting      a number of years before might       the return amplified.                 not believe they can get
                                     have justified itself based on the                                         finance for the equipment
                                     savings to the energy bills alone.   With a strong ROI case and           then the availability of cash,

T
      he prospect of spending        Another example of a crisis          available bank finance a CFO is       or competing demands
      money on energy efficiency      moment is when an SME receives       armed with the required tools to     for cash, will influence the
      measures in order to save      a shock bill from its supplier.      make a decision, assuming the        decision. Secondly, the level
money is not a sales pitch Irish                                                                               of comparative information
SMEs respond to very well. There                                                                               about the running costs of
                                      “SMEs tend to wait until a ‘crisis’
are a number of reasons for this.                                                                              each piece of machinery is
We have all heard the expressions     moment before making a decision.”                                        poor.
that “Time is Money” and “Cash
is King” and in today’s economic
climate these sayings have never
been truer. Suppliers, consultants
and state agencies need to get
better at advising SMEs on their
options and guiding the key
decision makers through the
process. At the same time a
proper finance offering, designed
for energy efficiency projects, can
help keep cash in the business
while it realises the savings from
an energy efficient project.

Opportunities to apply energy
efficient measures, with quick
paybacks, are abundant. In
a lot of cases, however, Irish
SMEs tend to wait until a
‘crisis’ moment before making

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