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Level 3 National Extended Certificate
in Travel and Tourism
Passport to Sixth Form
Name: ________________________ 1
Passport to T&T Sixth Form
Check List
Use this list to make sure you have everything you need to hand in in July in order to
start your Level 3 BTEC in Travel and Tourism in September.
Essay about ‘Travel and Tourism in the Media’, page 7.
Complete at least 6 sections of the ‘Learning Log’, page 8.
Completed ‘Glossary of Key Terms’, page 9 - 11.
Filled in ‘A-Z of Travel and Tourism Industry’, page 12.
Leaflet on ‘The History of British Airways’, page 13.
Research on ‘A Travel an Tourism Job Role’, page 14.
Highlighted ‘True or False’ sheet, page 15.
‘Become a Travel Influencer’, page 16.
‘Extension Task – Travel and Tourism in a Pandemic’
page 17-19.
Contents
What will I be studying? Page 4
Recommended TV Programmes Page 5
Other Recommended Watching
and Key Websites Page 6
T&T and The Media Task Page 7
Learning Log Page 8
T&T Key Word Glossary Page 9 - 11
Travel and Tourism A-Z Challenge Page 12
The History of British Airways (BA) Page 13
Travel and Tourism Job Role Research Task Page 14
True or False Page 15
Become a Travel Influencer Page 16
Extension Task - Travel and Tourism in a Pandemic
Pages 17 - 19
3
What will I be studying?
The Travel and Tourism industry in the UK is growing and is of major importance to the economy.
This qualification gives a broad introduction to the Travel and Tourism industry, with an emphasis on
core knowledge and fundamental skills that are transferable across other sectors. You will study four
units in total, 2 in Year 12 and 2 in Year 13. You will be assessed by examination and coursework
tasks. You will also develop personal qualities essential for career development and progression
within the sector and learn the appropriate knowledge and skills including locational geography,
customer service, business skills and industry practices.
Year 12 BTEC Travel and Tourism
• UNIT 1 – The World of Travel and Tourism - This unit provides you with the foundation to study
other units in Travel and Tourism. You will explore the key components and scale of the industry,
using data to analyse key trends and their impact. This unit is externally assessed by a 1.5 hour
written exam.
• UNIT 3 – Principles of Marketing in Travel and Tourism – During this unit you will investigate the
use of marketing in Travel and Tourism organisations and how to meet customer expectations in
order to inform a promotional campaign of your own design. This unit is assessed internally.
Year 13 BTEC Travel and Tourism
• UNIT 2 – Global Destinations - This unit will enable you to investigate and analyse information
regarding the features and appeal of global destinations, travel planning, an the factors and trends
affecting the changing popularity of global destinations. This unit is assessed under supervised
conditions. You will be given information two weeks before a supervised assessment period to
carry out research.
• UNIT 9 – Visitor Attractions – You will develop your analytical skills further in this unit as you
investigate the nature and role of both built and natural visitor attractions, their commercial
success, appeal, response to diverse visitor needs and the importance of delivering a memorable
visitor experience.
4
Recommended Watching for Travel and Tourism 5
Travel and Tourism Reading Lonely Planet - https://www.lonelyplanet.com/ Travel Mole - https://www.travelmole.com/ Travel Weekly - https://www.travelweekly.co.uk/ World Travel Guide - https://www.worldtravelguide.net/ Visit Britain - https://www.visitbritain.com/gb/en Office of National Statistics - Recommended Watching for Travel and Tourism https://www.ons.gov.uk/businessindustryandtrade/tourismindustry 6
Travel and Tourism in
the Media
Hopefully you now have had some time to watch some of the videos from
Channel 4 and 5 and also one of the series of BBC 2’s Race Across the World.
Out of the different media programs you have watched you need to select
one which stood out to you.
You are going to take on the role of a Travel Writer who is writing a review
about the show.
This review needs to be at least 1 page of A4 and has to write an in-depth
analysis into the program and commenting on its suitability.
Remember you are trying to engage an audience.
Also have a look at the recommend websites and become familiar with
them.
7
Learning Log
Record what you have been reading/viewing. In order to show what you have been
completing in order to prepare you for the course. Use the lists on the previous slides you
have been given for guidance on what you could you watch and read.
Date Title Summary of content My thoughts
8
Task: Research and define the following words which are central to your BTEC Travel and Tourism Level 3
course. Then, draw a symbol to summarise the term and help you remember it.
Term Definition Symbol
Travel
Tourism
Domestic Tourism
Inbound Tourism
Outbound Tourism
Accommodation
Serviced
Accommodation
Non-Serviced
Accommodation
Road Travel
9
Rail Travel
Term Definition Symbol
Sea Travel
Air travel
Natural Attractions
Heritage Attractions
Events
Purpose Built
attractions
Mass Market Tour
Operator
Specialist Tour
Operator
Retail Travel Agent
10
Business Travel AgentTerm Definition Symbol
Call Centre Travel
Agent
Web Based Travel
Agent
Tourism
Development
Tourism Promotion
Tourist Boards
Trade Associations
Regulatory Bodies
Ancillary Services
11Research
Research a list
a list of Travel
of Health andand Tourism
Social Care jobs
jobs/and termsterms
medical for each letterletter
for each of the alphabet:
of the alphabet
A N
B O
C P
D Q
E R
F S
G T
H U
I V
J W
K X
L Y
M Z 12History of British
Airways (BA)
Make a leaflet outlining the history
of British Airways.
You could include sections on:
1. When did they start ?
2. What type of airline are they
(Low cost, scheduled or
charter)?
3. What does this mean?
4. What jobs role are available
with British Airways?
5. Where did they fly to
compared to now? Can you
find a route map?
6. What is short haul and long
haul travel?
7. Can you research a timeline of
their development.
8. What is the history of the
Concorde?
9. Why do they always go on
Strike?
10. What is significant about
London Heathrow Terminal 5?
Areas to help you with your research:
1. British Airways 24/7- Access all Areas – Documentary:
https://www.channel5.com/show/british-airways-247-access-all-
areas/
2. A Very British Airline – Documentary:
https://www.bbc.co.uk/programmes/p01yyh99
3. British Airways - Website:
https://www.britishairways.com/e
n-gb/information/about-
ba/history-and-heritage
13T&T Job Role Research Task
Choose a job role from the following:
• Travel Writer
• Travel Influencer
• Holiday Rep
• Cabin Crew
• Tour Guide
• Hotel Receptionist
• Tour Operator
• Travel Agent
• Tourism Promotor/Marketer
You could also choose your own idea from Travel
and Tourism roles if you prefer.
Create a fact file for your chosen job role
You could include:
• A Day in the Life of……
• General Roles and Responsibilities
• Routes into the Role/Qualifications Required
• Skills & Qualities
• Average Pay/Salary
• Where they Work
• Who they Work with
• And anything else you think may be suitable.
14True or False?
Colour code the statements in order to show if they are true
or false.
True False
All inclusive
travel Bleisure travel is
covers a new form of
everything travel.
apart from
meals.
The UK’s Traveling
for
coastline is enjoyment
around 7.760 is called
leisure
miles long true travel.
or false.
5 countries
Visit Britain make up the
promote UK UK.
tourism.
15Become a Travel Influencer
Unfortunately, it looks like our summer holiday plans for
this year will be cancelled. However, while we look forward
to future holidays which we can blog about, have you been
on a previous holiday that you would recommend to
someone else? It can be in the UK or abroad.
Globe-trotting Instagram influencers are changing the way
we think about the world. It’s your chance to now be one
by writing a blog on your favourite destination.
• Why is it your favourite?
• Where is it?
• Why should people travel there?
• If you can include some of your own photos which you
have taken.
16Extension Task:
As this is an extension task you can complete as much of this as you like or are
able to but this level of thinking and also detail will help build the skill required
for Distinction or Distinction* in your Level 3 course.
Travel and Tourism in a Pandemic
The Travel and Tourism Industry and COVID 19: Coronavirus
A pandemic is the worldwide spread of a new disease. The COVID 19:
Coronavirus is a new illness that can affect your lungs and airways. It
was first identified in December 2019 in China. The World Health
Organisation (WHO) declared the outbreak of COVID-19 a pandemic
on the 11th March 2020, this means COVID-19 has spread worldwide.
The UK has been told to self-isolate since 23rd March 2020.
Government Coronavirus information: Focus on Travel Section -
https://www.gov.uk/coronavirus
At the moment, we are living through a time when Travel and
Tourism organisations are facing great uncertainty, many have since
seen huge decrease in their profits and have had to let employees go.
You would have seen on the news constant stories about how Travel
and Tourism organisations are being affected especially airlines –
Including low cost airlines Ryanair and easyjet and other airlines like
Virgin atlantic and British Airways.
Overall, the pandemic has seen many negative impacts on the
industry. Which you can see on the next page. But there have been
some positives to the environment and eco tourism.
17Negative Impacts:
• Internationally border barriers have gone up.
• The UK Foreign Commonwealth Office (FCO) – From 23rd March 2020 –
There is to be 30 Days no travel for UK tourists.
• Flight Bans – Leads to airline problems, Virgin Atlantic are seeking bailout
in coming days and all of easyJet’s fleet of planes have been grounded.
• Travelled most affected: Business Travellers.
• Future customers told to keep paying for holidays in order to qualify for
full refunds.
• Travel and Tourism organisations have made changes to their booking
conditions in order to benefit them rather than the customer.
• Across the world there have been empty streets and sights as major
cities go into lockdown.
• Disneyland Resorts Worldwide close.
• Coronavirus is also impacting other visitor attractions. Locally the world-
famous Canterbury Cathedral landmark relies on tourists for income, it
now could go bankrupt.
• Coronavirus has also impacted on Kent’s Port Lympne and Howlett’s wild
animal parks as they have had to launch an appeal to help fund £1.5
million animal food bill.
• Also affected our large restaurant chains, Chiquito’s Mexican chain have
recently appointed an administrator for all three branches in Kent.
• Significant tourist events cancelled from sport to theatre to music.
• London’s Westend shuts down – No shows.
• Tokyo Olympics Delayed till 2021.
• Long delays with Travel Organisations and insurance companies call
centres due to tourists tying to cancel, move holidays and to make
claims.
18Positive Impacts:
• Air quality is improving in countries under coronavirus quarantine as nitrogen dioxide has
dropped in Spain, Italy and China.
• Significant changes in Venice in terms of pollution.
• Package Holidays – Should get tourists home due to protection measures.
• Dozens of elephants previously used for carrying tourists in parks in Thailand have been set free,
this has also led to Thailand removing wooden seats from all animals backs permanently.
• Cabin crew staff specifically from Virgin and easyJet are being offered work in the NHS Nightingale
Hospital in London (Excel Centre).
Task 1: Pandemic T&T Industry Recovery
Put together you own plan on how you think an area of the Travel and Tourism industry can recover.
Areas to consider include:
• Airlines
• Hotels
• Visitor Attractions
• Package Holiday Companies
Task 2: A Specific Travel and Tourism Organisation
You now need to undertake some of your own research on a specific Travel and Tourism
organisation.
You need to recommend how your chosen organisation is going to recover from this pandemic.
Things to consider:
- Should they rebrand?
- Do the need to consider their staff levels?
- Should they travel to different countries? Where and Why?
Organisations you could write about include: TUI, Jet 2, Virgin atlantic, Ryanair, easyjet, British
Airways, Hilton Hotels, Booking.com, Whitbread Group, VUE Cinema Group or of course you can
select your own.
19BTEC Travel and Tourism
MAP Workbook
Name: ………………………………………………
Mentor…………………………………………..
Teacher………………………………………
1Map 1: The United Kingdom and Republic of Ireland
Have you been on holiday in the UK? The United Kingdom has so much to offer. From the beautiful
sunny south coast of Cornwall and Devon, a city break in London or a mountainous getaway in the
Highlands of Scotland, the UK has something for everyone.
1. On the UK Map located over the page, locate the following cities on the map. Label these with a
red dot and the city beside the dot.
London Liverpool Bristol
Edinburgh Manchester Coventry
Cardiff Brighton Northampton
Belfast Derry Ipswich
Dublin Leicester Leeds
Birmingham Newcastle York
Glasgow Lincoln Inverness
Isle of Man Canterbury Cork
2. On the same map please locate a yellow dot representing the major UK airports, as well as that,
have a go at naming the three letter codes for each of the airports named below.
Name of Airport Three letter Airport Code
London Heathrow
London Gatwick
London Stansted
Birmingham
Edinburgh
Newcastle
Liverpool John Lennon
East Midlands
3. On the map using an orange dot, locate 5 major seaports.
4. On the map using a black pencil, draw on line to indicate 3 major motorways.
23
Map 2: Europe
Europe has a lot to offer, whether you want to romantic cities of Paris and Venice or artistic cities such as
Barcelona. Europe has lots to offer.
1. In the table below, fill in the correct country next to its capital city, along with the currency (money)
they use and the language they speak there.
Capital City Country Currency i Languages Spoken
Paris
Berlin
Madrid
Lisbon
Rome
Athens
Vienna
Stockholm
Tallinn
Riga
Oslo
Helsinki
Amsterdam
Brussels
Reykjavik
Bratislava
Prague
Budapest
Ljubljana
Copenhagen
Kiev
Chisinau
Zagreb
Tirana
Sofia
Minsk
Istanbul
London
Dublin
Belgrade
Bern
Bucharest
Nicosia
Valletta
Vilnius
45
Europe (Continued)
2. On the blank map of Europe, label every country, make sure you are checking your spelling of the
countries.
3. Label using a pen the different seas and oceans that are in Europe.
4. In the space below name a country that would be good for people to go on holiday in summer, then
give a reason why. (2 marks)
Country Chosen:
Reason:………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………
5. Choose 3 flags from countries in Europe. Draw and colour the three blank flags. Label each country
so that your teacher can check your work. (3 marks)
6Map 3: Africa
Africa is the second largest continent and has lots to offer from the pyramids in Egypt, the hustle and
bustle of the bazaars of Morocco as well as South African countries and its cosmopolitan cities. Africa has
lots of things to offer.
1. On the blank map of Africa, label every country clearly with a pencil.
2. On the map, label the oceans that surround Africa.
3. On the map, using a red dot to indicate them, locate the following capital cities. You will need the
internet to help you.
African Country Capital City
Cameroon
Madagascar
Angola
Swaziland
Benin
Burkina Faso
Nigeria
Morocco
Eritrea
Kenya
4. Find three flags from African countries and draw and colour them below. Label each country so
that your teacher can check your work.
78
Map 4: North America
Whether you go to the busy cities of New York or Washington DC or relax in wine country in California, the
United States has lots to offer you as a tourist. Let’s find out more.
1. On the map on the next page, label every state in the United States.
2. Label the oceans what are either side of the United States. They are…..
……………………………………….Ocean & ……………………………………………..Ocean.
3. The United States has some really famous monuments. Can you name some of them below?
1.
2.
3
4.
5.
1 2 3
4 55
910
Map 5: Central America & the Caribbean
This area is known to have some of the best beaches in the world. Many people go on exotic cruises
around the Caribbean and take in islands such as Jamaica, Haiti, The Dominican Republic and Cuba.
Mexico, Honduras and Nicaragua are also home to some of the world best coffee and tobacco trades.
1. On the map on the next page, label every country using an atlas to help you.
2. Label the oceans that surround this area.
3. Find a flag for a Central American country. Draw and colour in the flag below. Don’t forget to label
which country is so that your teacher can check
1112
Map 6: Canada
Canada offers us as tourists some of the most breath-taking scenery in the world. It is a prime location for any budding skier and some of the cities are fast
becoming the hotspots for trendy up market holidays.
1. On the outline map of Canada, label the all the provinces of Canada.
2. What is the capital of Canada?
3. Find out some other key cities in Canada that you could/would like to visit?
1. 3.
2. 4.
4. As mentioned before, Canada is a prime skiing location. Find out some of the hotspots of skiing in Canada and write them down below. (After that, mark
them on your map)
1…………………………………………………………………………………………………………………………………………………………………….
2..………………………………………………………………………………………………………………………………………………………………….
3.……………………………………………………………………………………………………………………………………………………………………
1314
Map 7: South America
South America is home to some of the most beautiful wildlife and home to several of the world’s most
famous football teams. Both the 2014 FIFA World Cup and the 2016 Summer Olympics happened on this
continent, making it a special few years for South America and the people that live there.
1. On the blank map, label every country using an atlas to help you.
2. Label the oceans that surround the continent.
3. Brazil held the 2014 FIFA World Cup and the 2016 Summer Olympics. But where did the last
tournaments happen. In the tables below, fill them out with the correct countries that hosted and
that will host the FIFA World Cup and the Summer Olympics.
Year the FIFA World Cup was held Country it was held in
2002
2006
2010
2014
2018
2022
Year the Summer Olympics was held Country it was held in
2000
2004
2008
2012
2016
2020
1516
Map 8: Asia
Asia is the largest and most populated continent on Earth (Approx. 4.3 billion people around 60% of the
world’s population.
1. On the blank map, label every country using an atlas to help if you need it. (If the countries are too
small to label, number them and create a number key in the corner of the page).
2. Label the oceans (use an atlas if you need help).
3. In the table below, you will find some countries. You must use the internet or an atlas to find their
capital city.
Country Capital City
Mongolia
Uzbekistan
Saudi Arabia
Laos
Georgia
Malaysia
Bhutan
Cambodia
Pakistan
Tajikistan
The Maldives
4. Asia has some of the most beautiful beaches in the world. Using the internet; research some beach
resorts in Asia, find pictures of them and stick them to the bottom of this page, then label them.
1718
Map 9: Australia, New Zealand and the South Pacific
Located in the Southern Hemisphere, Australasia’s main countries are Australia and New Zealand; these
are both extremely popular destinations for people visiting their families who emigrated. It also includes
the Pacific Islands such as Tuvalu, Vanuatu and the Solomon Islands.
1. On the blank map of Australia, label each territory along with its capital city. Fill in the table below
as you go along.
2.
Territory Capital City
Western Australia
Southern Australia
Victoria
New South Wales
Queensland
Tasmania
3. Now look at the blank map of New Zealand. Label the North and South Island along with the main
cities as well as the capital.
4. On the flag below, please colour in a flag of either Australia or New Zealand.
1920
Self-Assessment
How do you think you have done?
W.W.W:
E.B.I.
E.B.I:
Peer Assessment
Swap your workbook with one of your classmates. Ask them to look at your work and assess
what they think you did well in, and what you may need improvement on. Let them fill out the
WWW and EBI below.
W.W.W:
E.B.I:
21Notes
Use the space below for notes, or to add extra information to some of the exercises you are working on.
22Notes
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23Notes
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24Notes
Use the space below for notes, or to add extra information to some of the exercises you are working on.
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