Porsche Connect Good to know - Driver's Manual
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Porsche Connect Porsche Connect Good to know – Driver’s Manual
WKD 9Y0 70 A 20 22 06/2021 Equipment The Porsche Connect manual As our vehicles and applications undergo continuous The Porsche Connect manual does not replace the Porsche, the Porsche Crest, 911, PCCB, PCM, PDK, development, equipment and specifications may de- Driver's Manual. You can find more information about PSM, PTM, Tequipment and other marks are regis- viate from what is illustrated or described by Porsche your vehicle in the Driver's Manual. Pay particular tered trademarks of Dr. Ing. h.c. F. Porsche AG. in this Driver's Manual. Items of equipment are not attention to the warning and safety instructions. Printed in Germany. always according to the standard scope of delivery Reprinting, even of excerpts, or duplication of any or country-specific vehicle equipment For more infor- type is only permissible with the written authorisa- mation on retrofit equipment, please contact your tion of Dr. Ing. h.c. F. Porsche AG. Porsche partner. Because of different legal require- ments in individual countries, the equipment in your © Dr. Ing. h.c. F. Porsche AG vehicle may vary from what is described in this man- Porscheplatz 1 ual. Should your Porsche be fitted with any equip- 70435 Stuttgart ment not described in this manual, your Porsche partner will be glad to provide information concerning Germany correct operation of the items concerned. Apple trademark notice Further information on the services Apple, the Apple logo, Apple CarPlay, iPhone, iPod, Further information about the services is available on iOS, Siri and other designations of Apple are trade- the Internet at www.porsche.com/connect. marks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
About this Driver's Manual 1. If an instruction comprises several steps, these are numbered. Disclaimer Warnings and symbols Apple, the Apple logo, CarPlay, iPod, Siri, iPhone and 2. Instructions that you must follow on the cen- other designations of Apple are trademarks of Apple Various types of warnings and symbols are used in tral display. Inc., registered in the U.S. and other countries. App this Driver's Manual. Store is a service mark of Apple Inc., registered in DANGER Serious injury or death g Indication of where you can find further important the U.S. and other countries. iOS is a trademark or information on a topic. registered trademark of Cisco Technology, Inc. in the Failure to observe warnings in the "Danger" category U.S. and other countries and is used under license will result in serious injury or death. Further Information by Apple. Android, Android Auto, Google Play and the Further information on your vehicle, Connect serv- Google Play logo are trademarks of Google LLC. WARNING Possible serious injury or ices and charging equipment can be found in the App Store is a service mark of Apple Inc., registered death on-board Driver's Manual for your vehicle and in the in the U.S. and other countries. Failure to observe warnings in the "Warning" cate- digital Porsche channels. For more information on the gory can result in serious injury or death. digital channels, please contact a Porsche Partner. CAUTION Possible moderate or mi- nor injury On-board Failure to observe warnings in the "Caution" category can result in moderate or minor injuries. NOTICE Possible vehicle damage Failure to observe warnings in the "Notice" category can result in damage to the vehicle. Information Additional information is indicated using the word You can find the Driver's Manual in the Porsche Com- "Information". munication Management (PCM) under: e e Driver's Manual b Conditions that must be met in order to use a function. e Instruction that you must follow. 1
Contents Registering and setting up Important information on Porsche Connect. . . . . . . . 3 Registration and activation. . . . . . . . . . . . . . . . . . . . . . . 3 Establishing data connection. . . . . . . . . . . . . . . . . . . . . 5 Managing and setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Overview of services Android Auto. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Apple CarPlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Apple Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Apple Podcasts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Finder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Function on Demand (FoD). . . . . . . . . . . . . . . . . . . . . . 12 Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Navigation Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 News. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Online Software Update. . . . . . . . . . . . . . . . . . . . . . . . . 16 Porsche Connect App. . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Porsche Parking Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Radio Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Safety Radar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Smart Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Voice control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Weather. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 2
Registering and setting up Registering and setting up Registration process 3. Always use hands-free equipment. Registration processes may vary depending on the 4. Do not reach through the steering wheel spokes Important information on Porsche country and equipment. while driving. Otherwise, you may not be able to Connect react in time to dangerous situations. Information Availability Further information on Porsche Connect (help videos, Apps Porsche Connect is differently available depending on Porsche Connect operating instructions and ques- the country and equipment. The contents described tions and answers) can be found at Different apps are available for your vehicle depend- may vary accordingly. ing on the country (download from Apple App Store g www.porsche.com/connect or GOOGLE Play Store). . Using and operating while Data connection WARNING driving A data connection is required in order to use Porsche Porsche Connect services Connect services. Depending on the country, the data Setting and operating apps while driving may distract The available Porsche Connect services differ de- you from the traffic situation. You may lose control of connection can be established via the embedded SIM pending on country and equipment. the vehicle. card, the vehicle hotspot or an external WiFi hotspot. Information Information e Only use and operate apps when the vehicle is Further information on Porsche Connect (help videos, stationary. In some countries, verification of customer identity is Porsche Connect operating instructions and ques- required for use of the embedded SIM card for legal tions and answers) can be found at Information reasons. For this purpose, customer identity must be checked by means of an identification document g www.porsche.com/connect Further information on Porsche Connect (help videos, before activation of Porsche Connect services. Verifi- . Porsche Connect operating instructions and ques- cation is performed by a third-party provider (IDnow) tions and answers) can be found at in the form of a video call. Using while driving g www.porsche.com/connect For further information on activation and personal . If the PCM or other components in the vehicle are verification, please also refer to Videos & Instructions operated while driving, there is a risk of distraction as well as Questions & Answers at from the driving situation and it may not be possible Registration and activation g www.porsche.com/connect to react to dangerous situations in good time. For this reason, certain functions are only available when the My Porsche . vehicle is stationary. The currently active data connection is shown in the My Porsche is the central platform for managing your status area of the PCM and in the Device Manager. 1. Only use the multi-function steering wheel, info- personal vehicles and using relevant services and is tainment system etc. while driving if the traffic the starting point for other available functions and Information situation permits. In case of doubt, stop the ve- services. Access to My Porsche takes place via the For information on operating the Porsche Communi- hicle when it is safe to do so. personal Porsche ID. cation Management (PCM) and the Device Manager, 2. Do not use mobile phones or other mobile devi- please refer to the Driver's Manual. ces while driving. 3
Registering and setting up The Porsche ID is a verified e-mail address that is 3. Complete the profile information and acti- 1. Open My Porsche. used as the Porsche Connect user in My Porsche, the vate the free inclusive Porsche Connect pe- Porsche Connect Store and Porsche Connect App. 2. Log in using your personal access data (Por- riod (availability dependent on country). (takes sche ID and password). In the Porsche ID account, the user has the opportu- place automatically in the background, de- nity to make personal settings for data synchronisa- pending on the country) 3. Select the Services tab. tion and processing. The platform also offers various Available services are displayed. other options, e.g. the possibility to arrange service Information 4. Select the desired service. appointments. If no email has been received to activate the Porsche 5. Carry out activation and configuration. The services and functions that are available depend ID, please contact the responsible Porsche partner. on the country and equipment. Information Security code Logging into My Porsche – The Porsche Connect service package offers a A security code is required to successfully log in the wide range of Porsche Connect services for a Porsche ID in the vehicle and to use certain remote b Porsche ID account is activated. free, inclusive period, which may vary in length services via the app or My Porsche. for each service and country. Further information 1. Open My Porsche. about the free, inclusive periods and subsequent 1. Open My Porsche. (Access at the top left of the Porsche website, costs along with information about the availa- depending on country.) 2. Log in using your personal access data (Por- bility of individual services is available online sche ID and password). at www.porsche.com/connect or from your re- 2. Enter login data (Porsche ID and password) and open My Porsche. 3. The security code can be set, changed or reset sponsible Porsche partner. in the user settings. – Depending on the country, Porsche Connect services can be used via the embedded SIM card Activating Porsche ID account (Porsche The security code must be issued depending on the or the external WiFi hotspot (only available in Connect user) and Porsche Connect serv- country, such as for the use of the following services: Russia). ices – Unlocking the Porsche ID after entering the vehi- – You may incur additional charges when receiving cle (if "Login with security code" is set) data packages from the Internet, depending on b E-mail for activation of the Porsche ID account – Changing the login settings in the vehicle (e.g. to your mobile phone tariff and whether or not you was received. "Login without security code) are abroad. A flat-rate data plan is recommen- 1. Click the "Activate Porsche ID Account" button – Deactivating the Porsche Vehicle Tracking Sys- ded. in the e-mail and enter the confirmation code tem (PVTS) The availability, scope and provider of the serv- (sent to the stored mobile phone number). – Activation of remote functions for the secondary ices may vary depending on the country, model user year, device and tariff. 2. Set a Password and Security code for your Porsche ID account. Configuring services b Porsche ID account is activated. 4
Registering and setting up Login of the Porsche ID (Porsche Connect 6. Enter destination data. 1. In status area or (depending on the user) in the vehicle The destination is displayed in My Porsche connection status) e WiFi settings e select You must log in with the Porsche ID in the vehicle and can be edited, marked, deleted or sent Search for external hotspot. to use some Porsche Connect services. Logging in to the vehicle. WiFi networks are searched for and dis- allows you to access personal My Porsche settings in played. the vehicle. Establishing data connection 2. Select a WiFi hotspot (e.g. public hotspot or b Porsche Connect user (Porsche ID) is registered the mobile phone’s personal hotspot) and enter Establishing data connection via embedded in My Porsche . WiFi access data in the PCM. When entering SIM card b Porsche ID security code (see g Refer to chapter the data, pay attention to upper and lower "Security code" on page 4.) created in My Por- Establishing a data connection via the embedded SIM case. sche and known. card is available depending on the country. A connection is established to the external b Private mode deactivated. WiFi hotspot. 1. e Settings e Account e Create account g p. 6 2. Enter your Porsche ID, e-mail address and My The data connection is established automatically Activating the PCM WiFi hotspot Porsche password and confirm with Login. when operational readiness is established. Up to eight WIFi devices can be connected to the Refer to g Refer to chapter "Security code" on Information vehicle hotspot. page 4.. If a data connection cannot be established, check the 1. Call up WiFi access data of the PCM: e following: Settings Connection assistant e Connect Adding a navigation destination to PCM hotspot − Private mode deactivated. Navigation destinations can be set either in the My − The vehicle is in an area with sufficient network The PCM device name and WiFi password Porsche portal or directly in the vehicle. reception (not a coverage black spot). are shown on the central display. Adding a navigation destination in the My Porsche 2. Enter the WiFi access data of the PCM in the e Restart the PCM if necessary. portal device WiFi settings or use the device to scan the QR code displayed in the PCM. b Porsche ID account is activated. Establishing data connection via external A connection to the wireless Internet ac- 1. OpenMy Porsche. WiFi hotspot cess of the PCM is established. 2. Log in using your personal access data (Por- Establishing a data connection via an external WiFi sche ID and password). hotspot is currently only available in Russia. Booking a data package 3. Select the Services tab. b Mobile phone WiFi hotspot or public hotspot Data packages can be booked to establish an Internet available. connection for the WiFi hotspot. Available services are displayed. 4. Select the Navigation Plus service. 5. Select Add new destination. 5
Registering and setting up b Data connection is successfully established via – Automatic login: When operational readiness is Communication between the vehicle and the Porsche an embedded SIM card. established or the account is changed, the Por- Connect App as well as My Porsche is disabled when sche ID is logged in automatically without need- private mode is active. No vehicle-specific informa- b Corresponding data package depending on the ing to be reconfirmed. tion is transmitted. This means that no vehicle set- country under – Delete account: The Porsche ID is deleted in the tings can be configured using the app or My Porsche. g www.porsche.com/connect or booked with the local mobile phone provider. vehicle. b Remote access authorisation granted. – Deregister account: The Porsche ID is deregis- tered in the vehicle. The guest account is activa- e e Settings e Privacy and Porsche Con- Displaying the data volume ted. nect settings e Privacy mode The data volume can only be displayed if a data pack- Private mode can be activated or deacti- age has been booked. Displaying service overview vated globally, for individual services or for service groups. e e Settings e Privacy and Porsche Con- e e Settings e Privacy and Porsche Con- Despite activated private mode, location information nect settings e Residual data volume display nect settings e select Overview of all Porsche for the vehicle can be transmitted in the event of a Country-specific information on the Connect services. breakdown or emergency call as well as theft. booked data package is displayed. Information about the services purchased e Please inform all persons using the vehicle that Once a data package has been used up, a message and contract duration is displayed. communication may be disabled. appears automatically on the central display. Granting remote access authorisation Managing and setting Remote access authorisation is required in order to Managing Porsche ID (Porsche Connect use service control programmes in My Porsche or user) the Porsche Connect App (availability dependent on country) in the vehicle. Remote access authorisation b Porsche ID (Porsche Connect user) logged in. is granted automatically as soon as the main user logs into the vehicle for the first time. e e Settings e Account select desired b Main user logged into the vehicle at least once. account e Perform Action: – Login with security code: When operational e Verification of the registered users under: e readiness is established or the account is Settings e Account changed, the Porsche ID and the security code must be confirmed. Activating private mode – Login without security code: When operational readiness is established or the account is Activating private mode is available depending on the changed, it is only necessary to confirm the Por- country. sche ID. 6
Overview of services Overview of services e To switch from another menu item to Android e In order to call up the main menu in Android Auto, e e select Android Auto. Auto, select the Home button on the Android Auto touch display of the PCM. Opening Android Auto Information e To switch to the main functions of the PCM, − We recommend that you install the latest An- droid version. e Android Auto Porsche . − Only those apps on your phone that are suppor- – or – ted by Android Auto can be displayed. The apps Select any function (e.g. ). available for Android Auto can be found in the Google Play Store. − The function can only be offered in countries Operating Android Auto via Google Assis- supported by Google. For information on suppor- tant voice recognition Fig. 1 USB interface (type C) in armrest ted countries: See the Android Auto website. − The displayed content and features of the An- b Android 6 or higher. droid Auto function are provided solely by the b Android Auto installed on the phone. connected phone. From Android 10, Android Auto is already inte- − When Android Auto is used, any active Blue- grated. tooth® connections (e.g. for telephony, media b Mobile data connection activated on the phone. playback or news) are automatically disconnec- ted. b Google Assistant and Android Auto activated in − The use of Android Auto requires an active data the settings. connection. You may incur additional charges, b Use an undamaged original cable from the phone depending on your mobile phone tariff, particu- Fig. 2 Voice control button on control stalk manufacturer without a USB adapter to ensure larly if using abroad. The use of a flat-rate data trouble-free use. Starting Google Assistant plan is recommended. b Observe the current prerequisites on the Android b Google Assistant activated in the settings of your Auto website. For information on operating Porsche Communication phone. Management (PCM), please refer to the separate b Ignition and PCM switched on. 1. Connect your phone to the USB interface (type Driver's Manual. C) A g (Fig. 1) in the armrest. b No phone call active. Operating Android Auto b Park Assist not active. 2. Confirm the message that Android Auto is be- ing used. b PCM voice control not active. Operating Android Auto with the PCM Android Auto is opened and available apps 1. Press and hold the button on the steering All available apps can be operated via the touch dis- are displayed. wheel. play, the rotary push button and the Back button of 3. Follow the instructions on the phone. the PCM. 2. Say the desired voice command. 7
Overview of services Ending Google Assistant Apple CarPlay Information b Google Assistant is active and waiting for a voice Opening Apple CarPlay − We recommend that you install the latest iOS command. version. e Press the button on the steering wheel. − Only iPhone apps that are supported by Apple A fading acoustic signal sounds. CarPlay are displayed. For information on sup- For information on voice control: ported apps: go to www.apple.com/ios/carplay. − The function can only be offered in countries g Refer to chapter "Voice control" on page 25. supported by Apple. For information on sup- ported countries: go to www.apple.com/ios/fea- ture-availability/#apple-carplay. Fig. 3 USB interface (type C) in armrest − The displayed content and features of the Ap- ple CarPlay function are provided solely by the b iPhone 7 or later, iOS 14 or higher. connected iPhone. b Siri and Apple CarPlay enabled in the settings of − When Apple CarPlay is used, any active Blue- the iPhone you are using. tooth® connections (e.g. for telephony, media playback or news) are automatically disconnec- b Use undamaged original cable from Apple with- ted. out a USB adapter to ensure trouble-free use. − Some apps require an active data connection. 1. Connect your iPhone to the USB interface You may incur additional charges, depending (type C) A(Fig. 3) in the armrest. on your mobile phone tariff, particularly if using 2. Confirm that Apple CarPlay is being used. abroad. The use of a flat-rate data plan is recom- Apple CarPlay is opened, and available mended. apps are displayed. For information on operating Porsche Communication Management (PCM), please refer to the separate e To switch from another menu item to Ap- Driver's Manual. ple CarPlay, e Apple CarPlay . Operating Apple CarPlay Operating Apple CarPlay with the PCM All available apps can be operated via the touch dis- play, the rotary push button and the Back button of the PCM. e In order to call up the main menu in Apple CarPlay, select the Home button on the touch display of the PCM. 8
Overview of services e To change to the main functions of the PCM, For information on voice control: b Bluetooth® and WiFi functions activated on the g Refer to chapter "Voice control" on page 25. select Apple CarPlay Porsche . mobile phone and visible to other devices. – or – b Wireless CarPlay activated on the mobile phone. Select any function (e.g. ). Switching between Apple CarPlay and using b Bluetooth® and WiFi functions of the vehicle ac- the iPhone as an iPod tivated. Operating Apple CarPlay via Siri voice rec- If the connected iPhone is connected as an iPod, Ap- 1. In the or status area (depending on the ognition connection status) and in the Connection as- ple CarPlay is not available. Use the Device Manager to switch between using the iPhone as an iPod and sistant menu, Apple CarPlay e select Search. Apple CarPlay. – or – 1. To open the Device Manager, select or Tap Devices e Apple CarPlay (depending on the connection status) in the – or – status area. Press and hold the button on the steering – or – wheel until the search begins. e Tap Devices . 2. Select the device from the list. 2. Select the Apple CarPlay symbol on your 3. Confirm that Apple CarPlay is being used. iPhone. Fig. 4 Voice control button on control stalk Apple CarPlay is opened. Available apps – or – are displayed. Starting Siri Select the iPod symbol on your iPhone. After you have connected your iPhone once, Apple b Siri has been enabled in the settings of the The icon or currently active application of CarPlay starts automatically whenever you enter the iPhone you are using. your iPhone is highlighted in colour and vehicle. The mobile phone can therefore remain in b Ignition and PCM switched on. shows the current connection (Apple Car- your bag or trouser pocket, for example. (Bluetooth® Play or iPod). b No phone call active. and WiFi functions must be activated). b Park Assist not active. Alternatively, Wireless CarPlay can be connected as Open Wireless Apple CarPlay b PCM voice control not active. follows: Wireless CarPlay (availability depending on equip- 1. Press and hold the button on the steering ment and country) enables Apple CarPlay to be used 1. e Tap Devices wheel. without cables. Wireless CarPlay supports only one 2. Select the symbol on your iPhone. 2. Say the desired voice command. active mobile phone at a time. Ending Siri b Siri active and waiting for a voice command. e Press the button on the steering wheel. A fading acoustic signal sounds. 9
Overview of services To switch from another menu item to Apple Car- Setting up Apple Music Apple Podcasts Play: b Porsche Connect activated in My Porsche. The Apple Podcasts service enables the use of Ap- e e Apple CarPlay . b Data connection successfully established. ple podcasts in the PCM. After setting up Apple Podcasts, the service can also be used without a – or – b Apple Music subscription available. connected mobile phone. Apple CarPlay in the status area. When setting up Apple Music, the Apple ID is linked to the Porsche ID. Apple Music can be set up via My Removing a saved iPhone from the device list Porsche, the app or via the PCM. 1. e Tap Devices . Setting up Apple Music via the PCM 2. Swipe from right to left on the line of the de- 1. e Media e Play e vice you want to delete. Device is deleted from the device list. 2. Scan the displayed QR code with the mobile Fig. 6 Apple Podcasts phone. Ending Wireless CarPlay The Apple ID is linked to My Porsche. Information 1. e Tap Devices . In guest mode, the Apple ID is linked to the You can only use Apple Podcasts with an Apple de- vehicle. vice. 2. Select the symbol on your iPhone. Wireless CarPlay is ended. Using Apple Music Setting up Apple Podcasts b b Porsche Connect activated in My Porsche. Apple Music Data connection successfully established. b Apple ID linked. b Data connection successfully established. The Apple Music service allows you to use the Ap- ple Music subscription in the PCM. After setting up, b Apple Music subscription available. When setting up Apple Podcasts, the Apple ID is Apple Music can also be used without a connected linked to the Porsche ID. Apple Podcasts can be set mobile phone. e e Media e Play e up using My Porsche or via the PCM. The following functions are available: – Add to media library Setting up Apple Podcasts via the PCM – Add to My Porsche playlist 1. e Media e Play e – Porsche playlists – Search for music tracks via voice control 2. Scan the displayed QR code with the mobile phone. – Lyrics Fig. 5 Apple Music The Apple ID is linked to My Porsche. – Quick access button In guest mode, the Apple ID is linked to the vehicle. 10
Overview of services Using Apple Podcasts 3. Tap Start route guidance. Panorama view b Data connection successfully established. b Apple ID linked. Searching for point of interest e e Media e Play e b Data connection successfully established. b Porsche Connect activated in My Porsche. Finder 1. e Select Navigation e POIs in the Fig. 8 Panorama view The Finder is the central search function in the Por- header. The panorama view is displayed after selecting an sche Communication Management (PCM) navigation. 2. Depending on the model, the following catego- available Point of Intererst (POI) in the central display Information about destinations such as restaurants, ries can be searched for: or PCM. hotels, car parks, charging stations or petrol stations – Fast-charging stations can be called up in the Finder. – or – b Data connection successfully established. The destinations in the current area, along the route Porsche Charging Service b Porsche Connect activated in My Porsche. or at the destination can be displayed online. The – or – b Online navigation activated. selected destination can be adopted as a navigation destination and saved as a favourite. Charging stations g Refer to chapter "Navigation Plus" on – Petrol stations page 13. – Car parks b Destination selected (pin set on map). – Hotels e Tap in the search results list. – Restaurants – or – 3. Select the desired option in the header: Tap on the destination (pin) on the map. – Nearby: Shows destinations in the vicinity Fig. 7 Finder of the vehicle. b Data connection successfully established. – Along the route: If route guidance is ac- b Porsche Connect activated in My Porsche. tive, destinations along the route are dis- played. 1. e Select Navigation e in the header. – At destination: If route guidance is ac- In addition to the integrated search, you tive, destinations at the destination are can also use the Google search via the displayed. symbol. 2. Select destination. Information such as availability, price in- formation and ratings is displayed (availa- ble in some countries). 11
Overview of services Function on Demand (FoD) 1. e Settings e System e Software infor- e If the vehicle is ready for operation: Adapt your driving style to the situation. Activating Function on Demand (FoD) mation e Version information e If the vehicle is not ready for operation: Call Purchasing Function on Demand (FoD) 2. Select the desired FoD. roadside assistance and have your vehicle towed. b Porsche Connect and, if applicable, individual e Have the fault corrected at a qualified specialist services activated in My Porsche. Deactivating Function on Demand (FoD) workshop. Porsche recommends a Porsche part- ner as they have trained workshop personnel and e Purchase the desired FoD service in the Porsche b Porsche Connect and, if applicable, individual the necessary parts and tools. Connect Store. services are activated in My Porsche. b FoD service has been purchased and activated in Information the vehicle. Calendar Further information on Porsche Connect (help videos, b Data connection successfully established. Using the Calendar service, personal calendars can Porsche Connect operating instructions and ques- be linked with the PCM. Personal POIs (Points of tions and answers) can be found at b Private mode deactivated. Interest), destinations from the calendar entries can g www.porsche.com/connect e Deactivate the desired FoD service in My Por- be transferred to the PCM from the mobile phone. b . sche. Porsche Connect user (Porsche ID) logged in. Following successful deactivation, a mes- sage appears once in the PCM and can be b Mobile phone connected to the PCM. Download and activate Function on Demand The following calendars can be linked with the PCM: displayed at a later time in the main menu (FoD) under Notification. – Google b Porsche Connect and, if applicable, individual – Office 365 services activated in My Porsche. Function on Demand (FoD) activation or de- – Smartphone b FoD service purchased. activation failed b Data connection successfully established. Faults may occur during the activation or deactiva- Add calendar b Private mode deactivated. tion process. To add a calendar for the first time or if the calendar Following successful activation, a message appears The severity of the fault caused and the resulting is not yet connected: once in the PCM and can be displayed at a later time consequences are displayed in the PCM. in the main menu under Notification. NOTICE 1. e tap Calendar . FoD services are automatically downloaded and acti- 2. Select desired calendar. vated in the background. All PCM and vehicle func- Damage and usage restriction due to failed updates. 3. Scan QR-Code with the mobile phone. tions are fully usable during downloading. Depending on the severity of the fault, the vehicle The selected calendar is linked with the may not be ready to drive off. Displays and vehicle Information PCM and updated automatically. functions cannot function correctly. Information on the FoD or the activation status can be called up at any time in the PCM. 12
Overview of services Adding a new calendar b Calendar connected. Activating real-time traffic If a calendar is already connected and a new calendar b Calendar entries available. b Data connection is established. should be added: e e tap Calendar e Detailed view e b Porsche Connect services activated in My Por- tap . 1. e tap Calendar e tap . sche. You can choose between the following functions: 2. Select desired calendar. 1. NAV e Map e Options Navigation – Conference dialup via the PCM settings 3. Scan QR-Code with the mobile phone. – Call the organiser of the conference The selected calendar is linked with the 2. Online navigation services e select Online PCM and synchronised automatically. – Navigation to the meeting location navigation. – Reminder function When route guidance is active, messages – Read out appointment details Displaying the weekly view are displayed on the navigation map. A status symbol appears in the header e e tap Calendar e tap Weekly view . Navigation Plus when real-time traffic is active. A weekly overview of the appointments is Real-time traffic Calling up a real-time traffic notice displayed. With the Real-time traffic service, the current traffic By opening a real-time traffic notice, you can display situation is accessed online in real time and the roads details of the relevant notice. Displaying daily view are shown in the Porsche Communication Manage- b Data connection is established. ment (PCM) marked in colour according to the traffic e e tap Calendar e tap Weekly view . situation. b Porsche Connect services activated in My Por- A detailed daily view is displayed. sche. b Online navigation activated. Switch between calendars g Refer to chapter "Online Routing" on page 14. 1. Select in the map. 1. e tap Calendar e Detailed view e A brief overview with route information, tap (in the header). Fig. 9 Traffic situation marked in map view time delay and type of disruption will be 2. Select desired calendar. displayed. The selected calendar will be displayed in The following traffic flow information is displayed: 2. Tap brief overview. the PCM. – Blue lines: freely flowing traffic Detailed information is displayed at the – Light red lines: slow-moving traffic right edge of the PCM. Using appointment options – Red lines: traffic jams – Dark red lines: blocked roads b Porsche Connect user (Porsche ID) logged in. In addition, notices regarding roadworks, accidents, b Mobile phone connected to the PCM. black spots etc. are displayed on the map. 13
Overview of services My Destinations Satellite maps b Data connection is established. Using My Porsche or the app, it is possible to store Under the Satellite map menu item, satellite data b Porsche Connect services activated in My Por- destinations, which can be retrieved directly in the for displaying aerial images of buildings, roads and sche. PCM. terrain can be used. b Online navigation activated. b Data connection is established. e Select Point of Interest (POI) under NAV e b Porsche Connect services activated in My Por- DEST /MAP . sche. b Security code is entered in the PCM. Online Map Update 1. NAV FAV . With the Online Map Update service, the navigation The destinations and favourites stored in Fig. 10 Satellite map display system maps can be updated via the Internet. My Porsche or via the app are displayed. b Data connection is established. b Data connection is established. 2. Select destination and Start route guidance. b Porsche Connect services activated in My Por- b Porsche Connect services activated in My Por- Information sche. sche. Online destinations that were stored under My Desti- 1. NAV MAP e (in the header) e Updates for regions that are relevant for you nations are deleted after 30 days. are searched for automatically. As soon as 2. Select Satellite map. an update is possible, a relevant notice is dis- played in the PCM. Online Routing Panorama view With the Online Routing option, additional online data is used in the route calculation in order to enable The panorama view is displayed in the detail list af- Smart routing enhanced route guidance. ter the destination selection of an available point of A smart route is created automatically as soon as an interest (POI) on the right-hand edge of the PCM. identical route is travelled twice. Activating Online Routing Activating smart routing b Data connection is established. b Porsche Connect services activated in My Por- 1. NAV e Options e Navigation settings sche. 2. Under Smart routing, activate the Smart rout- e NAV e Options Navigation settings e ing function. The symbol is displayed at the bottom Online navigation services e select Online Fig. 11 Panorama view right of the map. navigation. 14
Overview of services Information News 3. Continue configuring the news feed (enter a You can use the News service to display selected news feed description) and then select Save. − Up to three destinations are created and up to three routes are available for each destination. news feeds (news channels) in the PCM. News can Suggested routes are prioritised according to be read out from Porsche Communication Manage- Managing news in the PCM how frequently an identical route is travelled. ment (PCM) using voice control. − The traffic situation for available smart routes is displayed depending on the current vehicle Configuring news via My Porsche position. News feed channels are predefined in the PCM by − The PCM differentiates between a route travelled default. Further news feeds can be added individually during the week and at the weekend. Recorded via My Porsche. smart routes are only displayed at the appropri- Fig. 12 Using the voice function for news ate time, either at the weekend or on weekdays. 1. Open My Porsche. − Opening Smart routing stops active route guid- (Access at the top left of the Porsche website, b Data connection successfully established. ance. depending on country.) b Porsche Connect activated in My Porsche. Opening smart routing 2. Log in using your personal access data (Por- b Porsche ID logged in. sche ID and password). b Smart routing activated. 1. e select News . 3. Services e select News. 1. NAV e MAP 2. (in the header) Select the news channel. 4. Select the desired option: 2. Select at the bottom right of the map. 3. Select a news article from the list. – New : For adding new news feeds to the list. The article is displayed in the interaction 3. Select the desired smart route from the list of – Search : For locating individual news feeds in area on the right. suggestions. the news list. 4. The text can be read out using the voice func- 4. Select Start . – Delete : For deleting individual news feeds tion via the speaker icon . Renewed tapping from the list. on the speaker icon terminates the read- Deleting smart routes – Pencil icon : For editing news feeds that have out. Stored smart routes remain stored after the function already been added. is deactivated and must be deleted. Adding a new news feed Reading out news e NAV e MAP e Options e Naviga- 1. Select New . Current news articles can be read out by the PCM tion settings e Smart routing using voice control. 2. Enter the URL of a message portal in the input field. A suggested list of suitable news feeds is displayed. 15
Overview of services b Porsche Connect Paket or Porsche Connect Care Only one installation process can be started. This in- bought in the Porsche Connect Store. stallation process cannot be interrupted. The instal- lation time depends on the content of the online b Porsche Connect activated in My Porsche. software update. Once installed, the online software b Online software update activated in My Porsche. update cannot be undone. b Data connection successfully established. b Online software update downloaded success- b Private mode deactivated. fully. The download is paused when the vehicle is switched b Vehicle switched off. off and automatically resumed when it is switched on. The download time depends on the connection b Parking lock and parking brake activated. Fig. 13 Voice control button on control stalk quality. After completion of the download, the instal- b Battery charged sufficiently. Activating voice control and reading out news lation can be started. b It is possible that further conditions may be nec- b Ignition is switched on. essary (doors closed, vehicle locked); these con- b No telephone call is in progress. Installing online software update ditions are shown in the PCM. b Parking aid is not active. When ready for installation, a message about the e Confirm installation of the online software up- available online software update appears once and date with Install now. b News article is selected. whenever the PCM is restarted. The message can be After restoring operational readiness, a notice 1. Briefly press the button on the steering displayed at any time in the notifications. appears once in the PCM. Full use of the vehi- wheel. e For information about the online software up- cle is possible again. A rising acoustic signal sounds and the date, select Updates in the home screen. icon for voice control appears in the Information PCM. NOTICE The installation time is automatically postponed in 2. Say the voice command: Read out News the absence of the installation confirmation or using Usage restrictions during the online software update. The selected news article is read out. Remind me later. The vehicle is not ready to drive and must not be started. Displays and vehicle functions (e.g. comfort Online Software Update functions or anti-theft functions) may be temporarily Online software update failed Downloading online software update disabled. Faults may occur while performing online software updates. The PCM and vehicle can be updated using the online e Park the vehicle safely. The severity of the fault caused and the resulting software update function (available in some coun- e Follow any requests in the PCM, such as exiting consequences are displayed in the PCM. tries). the vehicle with all occupants. If errors occur, please observe the relevant informa- Online software updates are automatically downloa- e Do not use the vehicle during the online software tion in the PCM. ded in the background. All PCM and vehicle functions update. are fully usable during downloading. e Only use the vehicle after installation. 16
Overview of services NOTICE Porsche Connect App Connecting the App to the PCM via WiFi and opening it in the PCM Damage and usage restriction due to failed online Installing and using the app b The app is installed on your mobile phone software updates. The app, which is available in some countries, can be (download from Apple App Store or GOOGLE Displays and vehicle functions cannot function cor- used to network the mobile phone with the vehicle Play Store). (name and functions subject to change). This allows b rectly. vehicle-specific information to be retrieved directly App started. e If the vehicle is ready for operation: Adapt your via the mobile phone and selected vehicle settings to b WiFi enabled on the mobile phone. driving style to the situation. be made via the app. In addition, the breakdown call b WiFi function of the PCM activated. e If the vehicle is not ready for operation: Call can be triggered in the app depending on the country. roadside assistance and have your vehicle towed. 1. e Tap Devices e e WiFi settings e e Have the fault corrected at a qualified specialist WARNING Using and operating while tap Enable Internet access. driving workshop. Porsche recommends a Porsche part- 2. Call up WiFi access data of the PCM: e Tap ner as they have trained workshop personnel and the necessary parts and tools. Configuring settings and using the app while driving Devices e Connection assistant e Connect may distract you from the traffic situation. You may to PCM hotspot. lose control of the vehicle. Device name and WiFi password of the e Only use and operate apps when the vehicle is PCM are displayed. stationary. 3. Enter the WiFi access data of the PCM dis- played in the device WiFi settings or scan the Personal POIs (Points of Interest), destinations from displayed QR code with your mobile phone. the address book or calendar entries, for example, can be transferred to the PCM from the mobile A connection to the wireless Internet ac- phone. cess of the PCM is established. Communication between the vehicle and app can be Setting up the app disabled. g Refer to chapter "Managing and setting" on page 6. Logging in Porsche ID in the app 1. When starting the app, select Login or Regis- Information tration. As the app can be used to access vehicle-specific 2. Enter your Porsche ID and password. data and other functions, we recommend that you protect this data to prevent unauthorised access by 3. Select Login. third parties. Use of the app may incur additional costs with your mobile phone provider, as the data is transmitted via mobile communication networks. 17
Overview of services Checking connection to the vehicle 1. Select Explore in the app's main area. Car Control The connection status allows you to check the con- 2. Enter the navigation destination in the search 1. Select My Car in the app's main area. nection between the app/mobile phone, the Porsche bar. server and the vehicle. 2. Navigate down the menu by swiping vertically. – or – b Data connection is active on the mobile phone. Choose from the following options: NOTICE b App is connected to the PCM. Select a destination or start a search in My A shortage of fuel may damage the emission control b Private mode is deactivated on the PCM. Destinations. system. 3. Select a destination. e In the app's main area, select My Car e ICON e Never drive the tank dry. Using the icon, add the destination to your points at the top left. favourites list My Destinations. Entries that e If the warning light has come on, do not take Available content of the app is displayed. bends at high speed. have already been added to the favourites list The following connection information is displayed: are marked with . – Flashing green line: Connection is being checked Add the content of the My Destinations Trip data – Green line: Connection possible favourites list to the PCM. Driving data is displayed on various levels. – Red lines: Connection not possible 4. In the app, select Send to vehicle. 1. Select My Car in the app's main area. – or – Information 2. Navigate down the menu by swiping vertically. If a connection to the vehicle cannot be established, In the PCM NAV FAV e select My Desti- nations. 3. Select all trip data. check the following: 5. Start route guidance to the transferred desti- The current driving data is displayed. Additional driv- – Private mode is deactivated ing data can be selected by swiping left/right. nation in the PCM. – Data connection is established – The vehicle is in an area with sufficient network Information reception (not a coverage blackspot) Using remote functions Driving data can be reset in the multi-function dis- – Vehicle is connected to the app. To use the full range of functions, the following re- play on the instrument panel. For further information quirements must be met: on the multi-function display, please refer to the sep- If the Porsche server cannot be reached, contact Porsche Connect Support or your Porsche partner b App connected to the PCM. arate Driver’s Manual. depending on the country. b Private mode deactivated. Car Finder b Remote access authorisation granted in the Transferring a navigation destination to the PCM. The vehicle position and that of the mobile phone are PCM displayed on the navigation map. b Porsche Connect user (Porsche ID) logged in. 18
Overview of services 1. Select Explore in the app's main area. Lock & Unlock Location, Speed and Valet Alarm 2. By tapping on the bottom right of the cross b Vehicle is stationary and ignition is switched off. 1. Select My Car in the app's main area. hairs, the map is aligned so that both the vehi- cle and mobile phone positions are displayed. b Driver's door fully closed. 2. Navigate down by swiping vertically (Alarms and Modes). b Security code assigned in My Porsche. Tap on the vehicle to start navigation from the mobile 3. Select Changing settings. phone position to the vehicle. 1. Select My Car in the app's main area. 4. Select the desired alarm. 2. Select unlocked or locked lock. Horn & Indicator – Location: A geographical area can be defined. If The vehicle doors and the rear lid are unlocked or the vehicle enters or leaves this area, an alarm The function serves to identify the parked vehi- locked. The alarm system is activated and the lock message is sent. cle. The function is only available with the ignition symbol is displayed when locking. – Speed: A limit speed is specified. If this limit switched off. speed is exceeded, an alarm message is sent. b Vehicle is stationary and ignition is switched off. ParkAssist (Remote Parking) – Valet: A preconfigured combination of Location b The bonnet is fully closed. With remote parking (availability dependent on coun- and Speed Alarm can be activated. An alarm try), the functions of the active parking support can message is sent when a parameter is exceeded. b Remote access authorisation granted in the be controlled via the app with remote-control func- Geographical areas and limit speeds can be added PCM. tion outside the vehicle. and activated via the Add alarm function. 1. Select My Car in the app's main area. Information Stored geographical areas and limit speeds can be 2. Press and hold the horn or lights for longer edited or deleted via the Edit function. For remote-controlled parking, please observe the than one second. safety instructions and information in the separate The horn or direction indicator are activa- Information Driver's Manual. ted for three seconds. Activation is con- Changes to limit settings affect all app users that firmed by means of a trumpet or light access the same vehicle. symbol on the mobile phone. Using alarm functions The horn or direction indicator function The individual alarm functions are available depend- Pre-heater can be terminated by actions on the vehi- ing on the country. To use the full range of functions, the following requirements must be met: The pre-heater can be used to heat the interior of cle (e.g. opening the driver's door). the vehicle and defrost the windscreen when the b Private mode deactivated. engine is not running. The vehicle's pre-heater can b Information Remote access authorisation granted in the be controlled remotely using the app. In addition to Please use this function carefully. Local residents PCM. the purely heating function, a ventilation mode is also may be disturbed by use of the horn. Country-spe- available. Car Alarm cific regulations may apply. If the vehicle alarm system is triggered, a Push notifi- cation with information on the type and time of the alarm is sent directly to the mobile phone. 19
Overview of services Inhalation of toxic ex- DANGER 1. Select My Car e Pre-heater in the app's main 4. Enter and confirm the security code. haust gases The timer is activated if the checkbox is area. The pre-heater burns fuel when switched on. This ticked. 2. Select Duration select Start. produces toxic exhaust gases, which are released Confirm the message if necessary. under the floor of the vehicle. Setting precool/heat functions (E-Hybrid 3. Enter and confirm the security code. e Do not operate the pre-heater in enclosed The pre-heater is immediately switched vehicle) spaces (e.g. in a garage). Using the app, you can remotely control the pre- on and adopts the last temperature set in Hot exhaust gases the vehicle. cool/heat function of the E-Hybrid vehicle. The avail- WARNING ability of the function depends on the vehicle type Managing the timer (pre-heater) and configuration. Further information is available The emissions produced during pre-heater operation Using this function, the vehicle's timer-controlled from your Porsche partner. are extremely hot. pre-heater can be managed. Three timers can be To use the full range of functions in the app, the e Switch off the pre-heater before refuelling. configured and saved. following requirements must be met: e Park the vehicle so that hot exhaust gases can be b discharged without obstruction on the underside 1. Select My Car e Pre-heater in the app's main Private mode deactivated. of the body and cannot come into contact with area. b Remote access authorisation granted in the PCM. easily combustible materials such as grass or 2. Manage timers e select Edit. leaves. b Battery is sufficiently charged. 3. Configure settings. b Engine switched off. 4. Select Save. Immediate start b Outside temperatures below approx. 15 °C (for 5. Activate the timer via the checkbox. Precool/heat can be activated and deactivated im- heating mode). Confirm the message if necessary. mediately. b Adequate fuel level (reserve not reached). 6. Enter and confirm the security code. b Battery is sufficiently charged. 1. Select My Car e Climate in the app's main The timer is activated if the checkbox is b Remote access authorisation granted in the ticked. area. PCM. 2. Select Start. Activate timer (pre-heater) Precool/heat is immediately switched on Using this function, a timer that has already been set and adopts the standard temperature set Immediate start (pre-heater) can be activated. in the app. Precool/heat stops after 30 The pre-heater can be activated and deactivated im- minutes. mediately. 1. Select My Car e Pre-heater in the app's main area. 2. Select Manage timers. 3. Activate the timer via the checkbox. Confirm the message if necessary. 20
Overview of services Information 1. Select My Car in the app's main area. 4. Edit the desired timer via . − Air flow and air distribution are regulated auto- 2. Move down in the menu by swiping vertically 5. Configure settings. matically, irrespective of which settings were ac- (Charging details). – Repeating timer: The timer is executed at tive when the vehicle was parked. 3. Select Start charging. the same time on each selected weekday. − Precool/heat is only activated when the high- The charging process is started immedi- Otherwise, a set timer operates once at voltage battery’s state of charge is sufficient. For ately. the desired time. further information on the high-voltage battery – Air-condition: Pre-cooling/heating can be charging process, please refer to the separate selected for the charging process. Driver’s Manual. Managing and activating timers (E-Hybrid The temperature from the Climate timer is − Please note that the charge status of the high- vehicle) used. voltage battery may be reduced or the charging To use the full range of functions in the app, the 6. Select Save. process slowed down by precooling/heating. following requirements must be met: A set timer is activated and the vehicle will b Private mode deactivated. be charged by the required time. Information b Remote access authorisation granted in the The timer uses the time set in the vehicle, not the PCM. Information time set on the mobile phone. b Battery is sufficiently charged. The timer uses the time set in the vehicle, not the b Charging equipment connected. time set on the mobile phone. Using E-Control (E-Hybrid vehicle) Using the app, you can remotely control the charging Managing timers Activating timer process of the E-Hybrid vehicle and display its cur- This function can be used to manage the timer-con- Using this function, a timer that has already been set rent status. trolled pre-cooling/heating of the E-Hybrid vehicle can be activated. When the timer is activated, the Information or the charging process for the high-voltage battery. vehicle will be charged or pre-cooled/heated by the The vehicle attempts to establish the set climatic programmed time. For further information on the high-voltage battery charging process, please refer to the separate Driv- conditions and the set charge state at the set time. b Timer set. er’s Manual. Up to three timers can be configured and saved. 1. Select My Car in the app's main area. Immediate start (E-Control) Information 2. Navigate down the menu by swiping vertically. The charging process can be started immediately. The planned pre-cooling/heating of the vehicle using the timer is performed even when the vehicle plug is 3. Select Manage timers. b Private mode deactivated. not connected to the charge port. 4. Activate the timer via the checkbox. b Remote access authorisation granted in the A set timer is activated and the vehicle will PCM. 1. Select My Car in the app's main area. be charged by the required time. b Charging equipment connected. 2. Navigate down the menu by swiping vertically. 3. Manage timers e select Edit. 21
Overview of services Porsche Vehicle Tracking System (PVTS) Switching special mode on and off Parking Plus can be used in the Porsche Communi- cation Management (PCM) depending on the model The Porsche Vehicle Tracking System (PVTS) func- b Remote access authorisation granted in the and in the Parking Plus app (name and functions tions can be activated/deactivated remotely using PCM. subject to change). You can navigate directly to the the app. b Security code assigned in My Porsche. available multi-storey car parks via the PCM. In the The following special modes are available: 1. Select My Car in the app's main area. app, you can purchase digital tickets for street park- – Service mode: When the mode is activated, no ing and manage parking procedures. theft alarm is triggered when the vehicle is being 2. Navigate down by swiping vertically (Alarms and Modes). b Data connection successfully established. serviced (e.g. battery is disconnected). – Transport mode: When the mode is activated, Before activation, the security code assigned in My b Porsche Connect activated in My Porsche. no theft alarm is triggered when the vehicle is Porsche must be entered. Parking Plus multi-storey car parks are displayed via moved with the ignition switched off (e.g. on a the Finder in the navigation system. ferry). Information g Refer to chapter "Finder" on page 11. – Disarming (PVTS Plus): When the mode is acti- In certain countries, the maximum period of use is vated, monitoring of the Driver Card is deactiva- restricted due to insurance requirements. 1. e Select Navigation e in the header. ted so that a missing Driver Card will no longer trigger an alarm. 2. Select POI Parking . Porsche Parking Plus A list of parking spaces is displayed. Park- NOTICE The Parking Plus service makes cash-free parking ing Plus multi-storey car parks are marked possible in various partner multi-storey car parks and with the symbol . Please use these functions carefully. city street parking zones. 3. Select a Parking Plus multi-storey car park. e Activation of the special modes temporarily re- Information such as the parking charge stricts the security of your vehicle. Setting up Parking Plus and opening times is displayed. PVTS or PVTS Plus is dependent on the vehicle 4. Sort car parks according to distance via Op- 1. Purchase the Parking Plus service in the Por- equipment. sche Connect Store. tions e Sorting criteria. Information 2. The Porsche ID Card will be sent to you auto- 5. Start navigation to the Parking Plus multi- − The Porsche Vehicle Tracking System (PVTS) matically. storey car park via Start route guidance . vehicle equipment (with or without Driver Card) With the Porsche ID Card, you can drive into partner 6. When you arrive at the multi-storey car park, is affected by the insurance and legal require- multi-storey car parks paper-free. hold the Porsche ID Card against the side win- ments in the relevant country. dow for a few seconds. − For further information on Porsche Vehicle Using Parking Plus Open the window and hold it up to the reader. Tracking System (PVTS), please refer to the sep- Different apps are available for your vehicle depend- The barrier will open automatically and the arate Driver’s Manual. ing on the country (download from Apple App Store parking procedure will be started in the or GOOGLE Play Store). system. 22
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