PREGNANCY AND BEYOND Resource Guide - Taking Care of Baby and Me - Dell ...

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PREGNANCY AND BEYOND Resource Guide - Taking Care of Baby and Me - Dell ...
Taking Care of Baby and Me®

PREGNANCY AND BEYOND
Resource Guide

1025571TXMENDCT 08/20   DellChildrensHealthPlan.com/members
PREGNANCY AND BEYOND Resource Guide - Taking Care of Baby and Me - Dell ...
Here are a few steps to take as you prepare
                                                            to welcome your baby into the world:
                                                                                                          What questions do you have
                                                                                                          for your OB?
                                                                                                          You can write them below to take with
                                                                                                          you to your next visit:
                                                                 To stay healthy in your
                                                                 pregnancy, set up a visit                1. ________________________________
                                                                 with your OB doctor                        ________________________________
                                                            An obstetrical doctor (OB) is a medical
                                                            expert in pregnancy care. You will see
                                                                                                          2. ________________________________
                                                            this doctor for prenatal visits during your
                                                            pregnancy and after you give birth. When        ________________________________
                                                            you visit your OB, they’ll work with you
                                                            to determine your health risks. Your OB
                                                                                                          3. ________________________________
                                                            will help you set up the appointments
                                                            you need to monitor you and your baby           ________________________________
                                                            throughout pregnancy.
                                                            During your visits, your OB can answer
                                                                                                          4. ________________________________
                                                            your questions about pregnancy and
Support at each stage of                                    delivery, including topics such as:             ________________________________

pregnancy and delivery
                                                            • Foods to eat        •   Birth options
                                                              or avoid            •   Mood changes        5. ________________________________
                                                            • Safe exercises      •   Feeding
                                                            • Medicines           •   Family planning       ________________________________
A healthy pregnancy is a team effort. You took an
important step to make informed decisions about your
health care by joining Dell Children’s Health Plan. While        To keep your benefts, tell
                                                                 your Health and Human                       You can use the
you are on your pregnancy journey, this guide can teach
                                                                 Services Commission                         Find a Doctor
you about plan benefits and resources to support your
                                                                 (HHSC) you’re pregnant:                     tool on our
well-being. You are not going through this alone. We
                                                            • Visit yourtexasbenefits.com.                   website to find an
are ready to answer any questions you may have along
                                                            • Call 2-1-1.                                    OB near you.
the way. You can call our Member Services team or
24-hour Nurse HelpLine at any time, day or night.

                                                                                                                                                  1
PREGNANCY AND BEYOND Resource Guide - Taking Care of Baby and Me - Dell ...
Healthy Rewards
    You can earn rewards for
    going to your health visits!                  If you have both Medicare
    You can redeem your                           and Medicaid (dual
    Healthy Rewards with gift
                                                  benefits), you may
    cards from a list of stores on
                                                  not qualify for Healthy
    your Benefit Reward Hub. To join the
                                                  Rewards. The Centers
    Healthy Rewards program, visit your
    benefits page at DellChildrensHealthPlan.
                                                  for Medicare & Medicaid Services
    com/members. From here, you can log in
                                                  (CMS) has rules for dual benefits.
    to your Benefit Reward Hub and visit the      Please call Member Services to find
    Healthy Rewards portal. You also can call     out which benefits apply to you.
    888-990-8681 (TTY 711), Monday through
    Friday from 8 a.m. to 7 p.m. Central time.
                                                                                             HEALTHY PREGNANCY AND SAFE DELIVERY

                                                                                             Your choices throughout pregnancy         Extra support
    My Advocate®                                                                             can lead to a healthy pregnancy and
                                                                                                                                       You can receive one-on-one support with
    My Advocate is a health program that                                                     safe delivery of your baby. You can be
                                                                                                                                       a nurse who learns about your personal
    makes your care personal. The program                                                    confident knowing your wellness team is
                                                                                                                                       health needs and pregnancy through our
    starts with a health screener meant to                                                   here for you.
                                                                                                                                       case management program. Your OB case
    help us find out more about you. The                                                     During visits with your OB, they will     manager can help you set up health visits,
    answers you give during the screener                                                     help you prepare for your baby’s birth.   find community resources, and partner
    inform us of how to provide you with                                                     Together, you can make a birth plan,      with you to make informed decisions
    the best level of support based on your                                                  talk through your questions, and find     before and after you deliver.
    health needs. You may participate in                                                     ways to help you gain peace of mind
    My Advocate by phone, through the                                                        about your care.                          Helpful resources:
    smartphone app, or on the web.                                                                                                     • Show your love!: This app has
                                                 You can choose how you want to receive
    There are also tools in the app and          updates: by mobile app, website, or                                                     steps to keep you and your
    website to help you:                                                                       Our 24-hour Nurse                         baby healthy. Download Show
                                                 weekly calls from MaryBeth, your virtual
                                                 pregnancy coach.
                                                                                               HelpLine is ready                         your love! in your app store today.
    • Track your baby’s growth.
                                                                                               24/7 to answer any
    • Count the kicks in your pregnancy.         When you join My Advocate, you’ll
    • Prepare for your baby’s birth
                                                                                               health questions, even
                                                 receive a screening call from MaryBeth,                                                  With My Advocate,
      with checklists.                                                                         when your OB’s office
                                                 your virtual pregnancy coach. She will                                                   MaryBeth makes it easy
                                                                                               is closed. When your doctor
                                                 ask questions about your health and                                                      to connect with your
                                                 pregnancy to see if you could benefit
                                                                                               is not available, you also can             case manager. She will
    To join My Advocate, download My             from case management. If you want a
                                                                                               use LiveHealth Online to see               let your case manager
    Advocate in your app store or create         referral for case management, please call     a doctor on your smartphone,               know right away if you have any
    an account at myadvocatehelps.com.           Member Services to ask for one.               tablet, or computer.                       questions or concerns. Your case
                                                                                                                                          manager will follow up with you.

2   Pregnancy and beyond                                                                                                                                                            3
PREGNANCY AND BEYOND Resource Guide - Taking Care of Baby and Me - Dell ...
Substance use and pregnancy                Your birth plan
    There is no safe amount of                 A birth plan helps make sure your choices
    alcohol, tobacco, or drugs to              are respected during labor and delivery.
    use when you are pregnant.                 Your birth plan describes what you want
    Your OB’s priority is to make              to the doctor and nurses who help deliver
    sure both you and your baby are            your baby. It can include the types of
    healthy. We encourage you to talk openly   medicine you do or do not want to take,
    with your OB about the substances you      who you want to be in the room with
    are taking. They can work with you to      you when you have your baby, and any
    make a safe plan to stop using alcohol,    religious or cultural practices you follow.
    tobacco, and drugs that can harm you
    and your baby.
                                                        Making a birth plan can help
    Helpful resources:
                                                        you feel better prepared
    • Smokefree.gov: Support, tips,                     for labor and delivery.
      tools, and expert advice to help you
      quit smoking.
    • Substance Abuse and Mental               Below are questions to answer
      Health Services (SAMHSA) National        to start your birth plan:
      Helpline: This free helpline offers      Where do you want to have
      treatment referral for people facing     your baby?
      mental health or substance use
      problems. You can call SAMHSA 24/7                                                     CARING FOR YOURSELF AND YOUR BABY
      at 800-662-4357 (TTY 711).
                                               Do you want skin-to-skin contact
    • Smoke-Free Women: This website
                                               with your baby within an hour of              In your follow-up visit with your OB after
      provides support, tips, tools, and                                                                                                   If your Medicaid coverage
                                               birth (recommended)?                          your baby’s birth, they will make sure your
      expert advice to help you quit                                                                                                       will end after your
                                                                                             body is healing and help you adjust to
      smoking. Visit women.smokefree.gov.                                                                                                  baby’s birth, plan your
                                                                                             life with a newborn. It’s best to see them
                                               Who do you want in the room with you                                                        postpartum visit before
                                                                                             within 1 to 3 weeks, but no later than
                                               during labor and delivery?                                                                  you lose coverage. You can
                                                                                             12 weeks after delivery. Your doctor may
       It is helpful to find a                                                               want to see you sooner than                   call the Health and Human Services
       doctor (pediatrician)                                                                 three weeks if you had a high-risk            Commission (HHSC) at 2-1-1 to ask
                                               Are there any traditions you want for
       you trust for your                                                                    pregnancy or delivered by C-section.          about keeping your coverage.
                                               your baby’s birth?
       baby before you
       deliver. You can use the                                                                                                            With My Advocate, you can
       Find a Doctor tool on the Dell          Who do you want to cut the                                 You can earn Healthy
                                                                                                                                           receive tips from MaryBeth
       Children’s Health Plan website          umbilical cord?                                            Rewards for going to
                                                                                                                                           or online to help you with
                                                                                                          this postpartum visit!
       to search for one.                                                                                                                  self-care, recovery, stress
                                               For a sample birth plan, go to                                                              management, and support
                                               marchofdimes.org, go to Health Topics,                                                      with parenting.
                                               and visit the Labor and Delivery section.

4   Pregnancy and beyond                                                                                                                                                        5
PREGNANCY AND BEYOND Resource Guide - Taking Care of Baby and Me - Dell ...
Well-baby care                                      Helpful resources:                                 Breastfeeding
    Your baby’s primary care provider can               • Centers for Disease Control and                  Breastfeeding is a healthy decision
    provide the best care by working closely              Prevention (CDC): You can                        to make for your baby’s growth and
    with you. For the first year of life, the             track child development at                       development. The American Academy
    American Academy of Pediatrics suggests               cdc.gov/ncbddd/actearly/index.html.              of Pediatrics suggests that babies are
    your baby have a checkup at birth, 3 to             • March of Dimes: Read about                       only breastfed for at least the first
    5 days old, and at 1, 2, 4, 6, 9, 12, 15, 18, 24,     the latest research and topics to                six months of their lives, unless you
    and 30 months old.1                                   keep you and your baby healthy                   have a medical reason not to breastfeed.
                                                          at marchofdimes.org.
    You may earn Healthy Rewards for                                                                       Helpful resources:
                                                        • CDC Milestone tracker: Track
    taking your baby to their health visits!
    Log in to your Benefit Reward Hub at
                                                          your baby’s milestones from age                  • Women, Infants, and Children (WIC):
                                                          2 months to 5 years. Download                      WIC provides community support for
    DellChildrensHealthPlan.com/members
                                                          the CDC Milestone tracker in your                  breastfeeding. Learn how to apply in
    or call 888-990-8681 (TTY 711) to see if
    you qualify.
                                                          app store today.                                   the Community Resources section          Neonatal intensive care unit
                                                                                                             of this guide.
                                                        1 American Academy of Pediatrics website,                                                     The neonatal intensive care unit (NICU) is
                                                        Recommendations of Preventative Pediatric Health
                                                                                                           • La Leche League International: This
      With My Advocate,                                                                                                                               a unit in the hospital for babies who need
                                                        Care (accessed September 2020): downloads.aap.       program provides mother-to-mother
      MaryBeth will teach you                           org/AAP/PDF/periodicity_schedule.pdf.
                                                                                                                                                      special care after birth. If your baby is
                                                                                                             breastfeeding support, encouragement,
      about vaccines (shots) and                                                                                                                      premature at birth or you had a high-risk
                                                                                                             and education. To find your local
      your baby’s well-child visits.                                                                                                                  pregnancy, your baby may need to stay in
                                                                                                             league, visit llli.org.
                                                                                                                                                      the NICU. A team of trained doctors and
                                                                                                           • Infant Risk Center: Find answers to
                                                                                                                                                      nurses will work with your baby to help
                                                                                                             your questions about breastfeeding
                                                                                                                                                      them fully recover.
                                                                                                             and medicines. Call 806-352-2519
                                                                                                             (TTY 711) or visit infantrisk.com.       You can trust your case manager in our
                                                                                                                                                      NICU Case Management program to
                                                                                                                                                      support you while your baby is in the
                                                                                                                 You may qualify for a                NICU. We are committed to making sure all
                                                                                                                                                      of our high-risk infants have a detailed plan
                                                                                                                    breast pump.                      for care in the NICU and a safe transition
                                                                                                                                                      home. If you have any questions about the
                                                                                                                                                      NICU Case Management program, please
                                                                                                                                                      call Member Services for help.

                                                                                                                                                      Helpful resources:
                                                                                                                                                      • Graham’s Foundation: Provides
                                                                                                               Please call Member Services
                                                                                                                                                        support, advocacy, and research
                                                                                                                 to ask if you qualify for a
                                                                                                                                                        for preemies and their families.
                                                                                                                breast pump and how you
                                                                                                                                                        Visit grahamsfoundation.org.
                                                                                                                     can receive one.                 • My NICU Baby: Created with the March
                                                                                                                                                        of Dimes to provide answers, tools, and
                                                                                                                                                        support for families of a NICU baby.

6   Pregnancy and beyond                                                                                                                                                                              7
PREGNANCY AND BEYOND Resource Guide - Taking Care of Baby and Me - Dell ...
Postpartum depression                                   Family planning                                  Helpful resources:
                                   Postpartum depression (PPD) is common                   If you want to have another baby, you            • Healthy Texas Women (HTW)
                                   and treatable.                                          should talk to your doctor before you              program: HTW is an eligibility
                                                                                           try to become pregnant again. Having a             program specific to Texas members
                                                                                           pregnancy too soon after you give birth            that offers family planning and
                                          According to the CDC,                            may cause your next pregnancy to be                preventive care to members when
                                       about 1 in 8 women                                  high-risk for an early delivery or preterm
                                                                                           birth. It’s best to wait at least 18 months
                                                                                                                                              they lose eligibility. You can apply
                                                                                                                                              by visiting healthytexaswomen.org
                                        experience symptoms of                             between pregnancies. Your body needs               or by calling 2-1-1.
                                        postpartum depression.2                            proper time to heal and recover.3                • Office on Women’s Health: You can visit
                                                                                                                                              the website at womenshealth.gov or call
                                                                                           Until you are ready for another pregnancy,
                                                                                                                                              800-994-9662 (TDD 888-220-5446)
                                                                                           you can choose from many birth control
                                   You may be experiencing PPD if you:                                                                        with questions about health topics or
                                                                                           options. Talk with your doctor about the
                                   • Feel anxious or depressed most of the                                                                    their special programs.
                                                                                           best options for you and how they may
                                     day, every day.
                                                                                           affect your body. 24-hour Nurse HelpLine
                                   • Have trouble bonding with your baby.
                                                                                           can answer any questions you have about
                                   • Do not feel better two weeks after                                                                       With My Advocate,
                                                                                           the method you choose. You should
                                     giving birth.                                                                                            you can receive tips
                                                                                           call Member Services to ask about your
                                   By asking for help, you are taking the                                                                     from MaryBeth or
                                                                                           benefits for birth control.
                                   first step to heal. Your doctor can make                                                                   online to help you with
                                                                                           If you have any health conditions or take          family planning and
                                   a support plan for you if you are willing
                                                                                           any medicines, you should also talk to             birth control options.
                                   to share how you feel. Your emotional
                                                                                           your doctor about how they can affect
                                   well-being is just as important as your
                                                                                           your next pregnancy. They may suggest
                                   physical health.
                                                                                           you take a prenatal vitamin with folic acid
                                   Helpful resources:                                      before you become pregnant to protect
                                                                                           your baby’s health.4
                                   • Postpartum Support International:
                                     Visit postpartum.net or call
                                     800-944-4773 (TTY 711) 24/7 and
                                                                                             You can read about family
                                     follow the prompts to be connected
                                     with someone.
                                                                                             planning at cdc.gov by
    Call 911 right away            • What to Expect: Visit whattoexpect.com                  searching “preconception.”
                                                                                             You also can search
    if you feel like                 and search “postpartum depression.”
                                                                                             “contraception” for birth
    hurting yourself or                                                                      control methods.
    your baby. You also              With My Advocate, you can
    can call the Behavioral          receive tips from MaryBeth
                                     or online to help you cope                            3 The American College of Obstetricians and
    Health and Substance Use                                                               Gynecologists website, Interpregnancy Care
                                     with mood changes.
    Disorder services line at                                                              (accessed September 2020): acog.org/clinical/
                                                                                           clinical-guidance/obstetric-care-consensus/
    888-596-0268 (TTY 711) 24/7.                                                           articles/2019/01/interpregnancy-care.
                                   2 Centers for Disease Control and Prevention website,   4 March of Dimes website, Folic Acid (accessed
                                   Depression During and After Pregnancy (accessed         September 2020): marchofdimes.org/pregnancy/
                                   September 2020): cdc.gov/reproductivehealth/            folic-acid.aspx.
                                   features/maternal-depression/index.html.
8   Pregnancy and beyond                                                                                                                                                                9
PREGNANCY AND BEYOND Resource Guide - Taking Care of Baby and Me - Dell ...
Community resources
                                                                                                                            Do you need help paying bills or finding food or
                                                                                                                            housing? We partner with local organizations to
                                                                                                                            help you find resources for assistance. When you
                                                                                                                            type in your ZIP code at dellchildrens.net/health-
                                                                                                                            plan/members/additional-resources/resource-
                                                                                                                            library, you can find local organizations near you.

                                                                                              Women, Infants, and                           Call 24-hour Nurse HelpLine to find out
                                                                                              Children (WIC)                                if there is a CenteringPregnancy site
                                                                                                                                            close to you.
                                                                                              WIC is a program that provides many
     HEALTH COVERAGE FOR YOU AND YOUR BABY                                                    resources to families with children.          Nurse-Family Partnership
                                                                                              You can receive food vouchers, health         — Helping First-Time
                                                                                              education, and peer counseling for moral
     Our goal is to keep you and your baby        You should also receive a subscriber ID
                                                                                              support in parenting.
                                                                                                                                            Parents Succeed®
     healthy. You or your baby could lose         number for your newborn. If you do not
                                                                                                                                            Are you a first-time parent in your first or
     coverage with Dell Children’s Health Plan    receive your newborn ID or Medicaid card,   To read about the program and find out if
                                                                                                                                            second stage of pregnancy (trimester)?
     after birth. To keep your baby covered,      please call the QM team at 888-743-3508.    you qualify:
                                                                                                                                            If yes, Nurse-Family Partnership may be
     it is best to tell your Health and Human     They will help speed up the process to      1. Visit fns.usda.gov/wic.                    a great resource for you. A nurse will
     Services Commission (HHSC) about your        help your baby join the health plan and     2. Go to How to Apply.                        come to your home to offer support
     pregnancy before and after you deliver       can assist with any questions.              3. Search for your state’s toll-free number   throughout your pregnancy and until
     by calling 2-1-1.                                                                            or visit hhs.texas.gov.                   your baby is 2 years old. To read about
     You can make sure your baby stays a                                                                                                    the program or see if there is a site near
     member by following these steps:
                                                                                              CenteringPregnancyTM
                                                             You want to make sure                                                          you, visit: nursefamilypartnership.org.
                                                             you stay a member as well        There’s a new way to receive prenatal
     • Newborns born to Medicaid eligible
       mothers who are members of the                        every year by:                   care. It’s called CenteringPregnancy. It      Healthy Families
       health plan in the STAR program              • Visiting the Your Texas Benefits
                                                                                              allows a group setting with other parents     America (HFA)
                                                                                              for discussion with your OB and nurse.
       become members of the health plan              website and completing your                                                           This program provides home visit
                                                                                              With CenteringPregnancy:
       for 90 days following the date of birth.       online renewal.                                                                       services and community support
     • Babies automatically join the mother’s       • If you need help with your renewal,     • You can go to your prenatal visits with     referrals for your family. You can
       CHIP health plan at birth with CHIP            call 2-1-1 or the Member Services         other parents who are at the same or        receive help with support groups,
       eligibility and renewal following the          number on your member ID card.            similar time in their pregnancies.          prenatal and postpartum care,
       timeframe as that of the mother.                                                       • You meet as a group and share with          child development, and family goal
                                                    You can call us with any questions
                                                                                                each other to learn about pregnancy.        planning. To find an HFA site near you,
     After your baby is born, please call           at Member Services. We’re happy
                                                                                              • You have 10 prenatal visits that last up    visit healthyfamiliesamerica.org or
     Quality Management (QM) Member                 to help!
                                                                                                to two hours long and includes private      call 312-663-3520.
     Experience at 888-743-3508 to complete
                                                                                                time with your OB.
     the Delivery Confirmation Screening.

10   Pregnancy and beyond                                                                                                                                                                  11
PREGNANCY AND BEYOND Resource Guide - Taking Care of Baby and Me - Dell ...
Thank you
     Healthy Texas Women (HTW)                 • Imaging studies, including
                                                 blood pressure monitoring, and
     and HTW Plus
                                                 diabetes testing
     HTW provides a wide variety of            • Anticoagulant, antiplatelet,
     core women’s health and family              antihypertensive, and                     for trusting Dell Children’s
     planning services.
     Members may be eligible for HTW Plus, a
                                                 asthma medications
                                               • Substance use disorder treatment,
                                                                                           Health Plan with your
     program that offers enhanced postpartum     including for drug, alcohol, and          health care.
     care to women who have had a pregnancy      tobacco use
     in the past 12 months. HTW Plus offers    After 12 months, members of HTW Plus
     services that focus on treating major     will continue to receive services through
     health conditions, like:                  the HTW program.
     • Individual, family, and group           For more information about HTW
       psychotherapy services                  and HTW Plus, visit the HTW website
     • Peer specialist services                at healthytexaswomen.org.

     Notes

                                                                                           References and sources:
                                                                                           • CDC website: Breastfeeding (July 2020): https://cdc.gov/breastfeeding/index.htm.
                                                                                           • March of Dimes website: Why at least 39 weeks is best for your baby (July 2020):
                                                                                             https://marchofdimes.org/pregnancy/why-at-least-39-weeks-is-best-for-your-baby.aspx.
                                                                                           • American Academy of Pediatrics. Healthychildren.org: Depression and Anxiety During
                                                                                             Pregnancy and After Birth: FAQs (Accessed September 2020): https://healthychildren.
                                                                                             org/English/ages-stages/prenatal/Pages/Depression-and-Anxiety-During-Pregnancy-
                                                                                             and-After-Birth-FAQs.aspx.
                                                                                           • Mayo Clinic website: Family planning: Get the facts about pregnancy spacing
                                                                                             (February 5, 2020): https://mayoclinic.org/healthy-lifestyle/getting-pregnant/
                                                                                             in-depth/family-planning/art-20044072.
                                                                                           • Office on Women’s Health website: Prenatal care and tests (January 2019):
                                                                                             bit.ly/2KdrNbP.
                                                                                           • ACOG Long-Acting Reversible Contraception Program: bit.ly/2mdwcEP.

12   Pregnancy and beyond                                                                                                                                                           13
PREGNANCY AND BEYOND Resource Guide - Taking Care of Baby and Me - Dell ...
Member Services:
888-596-0268 (TTY 711)
24-hour Nurse HelpLine:
888-596-0268 (TTY 711)
DellChildrensHealthPlan.com/members

The information in this document is for educational purposes only. It is not to be used as
medical advice.
PREGNANCY AND BEYOND Resource Guide - Taking Care of Baby and Me - Dell ...
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