Presentation on Best Practices of e-Governance in Uttar Pradesh - "8th Knowledge Exchange" A National Summit on Digital Governance
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1
Presentation
on
Best Practices of e-Governance
in Uttar Pradesh
“8th Knowledge Exchange”
A National Summit on Digital Governance
By,
Arun Kumar, IAS
Chief Development Officer
Kanpur Nagar
2
WHAT IS E-GOVERNANCE ?
According to the World Bank report:
“E-Government refers to the use by government agencies of information technologies (such as Wide
Area Networks, the Internet, and mobile computing) that have the ability to transform relations with
citizens, businesses, and other arms of government. These technologies can serve a variety of
different ends: better delivery of government services to citizens, improved interactions with business
and industry, citizen empowerment through access to information, or more efficient government
management. The resulting benefits can be less corruption, increased transparency, greater
convenience, revenue growth, and/ or cost reductions.”
In short, it is the use of electronic means, to promote “Good Governance” in the country. It
connotes the implementation of information technology in the government processes and functions so
as to give a Simple, Moral, Accountable, Responsible and Transparent governance
to the citizen.
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What all is covered under e-governance?
List of services offered by district authorities,
few examples :
Municipal corporation, Electricity Board services,
Water & Sewerage Services, Transportation Services,
Infrastructure, Tourism, Education
Maintenance of Data Bank and spreading proper
awareness about facilities available for citizen by
government
Portal to deposit online regulatory Fees
Facility to lodge complaints for non compliance of
duties of govt. staff responsible to offer services etc.
4 Benefits of E-Governance to Citizens of smart city Freedom from long queues in government offices Corruption free services No harassment from clerical staff Transparency of work and services of govt. True and clear knowledge and awareness of schemes and programs by government Easy payments and receipts from government departments Easy application for various services like birth and death registration, Identity proof, Solvency certificate, Character certificate etc. Easier lodging of complains and keeping it’s track Digitization of all government records Citizen Satisfaction
5 Few examples of e-governance initiatives in Kanpur Nagar Municipal Corporation
6 Use of Technology in e-governance for Online Service Delivery System Online Grievance Redressal System Online Property Tax Collection System Online Birth & Death Registration System Linking of hospitals. . Surveillance and Monitoring in Garbage collection Payroll and Pension management system Store inventory management system
7 On-line Grievance Registration System
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On-line Property Tax Collection
Property Search Find your House Tax Bill
Make Payment Got your online receipt
9 Use of Technology in e-governance for Door to Door Property Tax Collection through Handheld Machine
10 Use of Technology in e-governance for Paper less Payment Process Payee Form & Cancelled Cheque Payee Master Form of Software
11
Paperless Payment Process
Transaction Form Bank Report RTGS/ NEFT12 On-line Birth & Death Registration System
13
Use of Technology in e-governance for
Surveillance and Monitoring
GPS Enabled Garbage Collection Vehicle (Trucks Monitoring Online (around
100 trucks)
Garbage Collection – Online Weigh Bridge Data, Verification and Monitoring
System
Online Monitoring of Citizen Facilitation Areas in Municipal Corporation
Office through Video Cameras14 GPS/GPRS Enable Vehicle Tracking & Weighbridge Operation System
15
Connectivity With RFID Link Tower with A2Z Waste Management Site to capture the Real
time data and MIS Reports regarding Analysis of Garbage Lifting ,Weightment and billing
verification of the Garbage16
Use of Technology in e-governance for
Payroll & Pension Management System
Salary Pension
Paybill generation Paybill generation
Salary slip Employee detail
Employee detail ECS generation
Allowance deduction Bank Advice Report
Report Income Tax Report
ECS generation
Bonus Report
Bank Advice Report
Employee Annual
Statement
Income Tax Report17 Online Payroll Portal Selection of Work Online MIS Report Online Salary Slip Generation
18 Use of Technology in e-governance for Store Inventory Management System
19 Future plans of e-governance in Kanpur city Single Online Portal for all the District Administration Departments interconnected and interlinked Single Portal of Application for various certificates and documents like birth and death, Solvency, Character, Etc. Kanpur Smart City mobile app for Various Schemes by and for the district. Spreading Awareness about Various Schemes By Government and For District Geo Locations for all the historic and prime locations in Kanpur Full City map with house numbers for Visitors and Tourists Full Telephone and Mobile Directory of Government Departments, Hospitals, Fire Departments, Etc. Full Information about circle rates and other statutory government levys
20
Future plans of e-governance in Kanpur city
e-Help Centres:
Smart Kiosk at different Areas of City to spread
Awareness about e-governance
At Kiosks Uneducated and Non-Electronic friendly can
also learn how to use and access these services
Volunteers will help citizens using and accessing the
portals and other software and applications by District
Authorities.
This will also provide various information
Information portal:
This portal will be available for citizen to provide
information to government authorities Lapses in the city
like garbage, damage roads, unauthorized signages, poor
traffic, Etc. – This is different from complains as citizens
are afraid and have fear to complain.
This will help government offices to get correct and
detailed information about the happenings in Kanpur City.21 Other examples of e-governance initiatives started by UP govt.
22
Primary Education sector
• On MDM site
http://www.upmdm.org
per day distribution of
MDM is uploaded . The
number of children is
received through IVRS
system. Monitoring of
MDM has become easier
and transparent.23 Development of Shala Siddhi dashboard to evaluate quality of schools. (http://shaalasiddhi.nuepa.org) E tenders have been invited for running accelerated learning camps for blind, deaf and dumb students. (http://etender.org ) Payments for salary, and other dues for all teachers and staff is done through e-kosh. Also kitchen cooks for MDM receive their salary online directly into their accounts. (http://upkosh.up.nic.in )
24 Conversion cost for MDM, MDM cooks salary is sent directly into the accounts of schools through PFMS system. Earlier payment used to be done through district treasury. (http://pfms.nic.in ) Report card of all schools is uploaded on UDISE Software (Unified District Information System for Education). Anyone can check registration of schools children , teacher’s availability and physical infrastructure of schools online. (http:// schoolreportcards.in ) Service book of all teachers, and other staff members is online on http://ehrms.nic.in/
25 A new portal has been launched for school teachers Transfers. (http://www.upbasiceducationboard.in ) Financial transactions, civil work and progress of inclusive education is uploaded on the portal - http://wm.upefa.com/district/districtpanel. php All inspection reports of BSA, BSA and district coordinators is uploaded on portal http://ims.bsnup.org .
26
Secondary Education sector
Online registration of students on upmsp.edu.in to curb
fraud entries of students for Board examination of class 9
and 11..Total 56186 of class 9 and 46256 students of class
11 have been registered online till date. At the beginning
of new year students will be transferred to new classes
automatically .
To achieve complete transparency in board exams of
class 10th and 12th registration of students is open on
portal upmsp.edu.in . Aadhaar enabled data base will
ensure that only existing students are enrolled . Previously
schools used to take advantage of these lacunas and fraud
number of students used to send to govt to get selected for
board exams.
Online school centres:
All schools will upload physical status of schools on
upmsp.edu.in . Based on facilities schools will be selected
for making board exam centre. Since all schools are geo-
tagged so distance between schools can be measured
through online app. Similarly other facilities can be
checked27 Grievance Redressal System: IGRS Portal launched by UP Govt. Through this portal, complaints are received from common public regarding any public service. “IGRS for Officers” App has been designed to give facility to officers to check level of pendency at their end. A real time monitoring of compliance and pendency is done from DM level to Hon’ble CM office level. This has increased faith of public in government services because of time bound and qualitative compliance reports.
28
Health sector
Janani Surakha Yojana
1- Beneficiary pregnant women receives incentive for delivery at govt.
hospital
A-Rural area beneficary @ Rs.1400/-
B-Urban area beneficary @ Rs.1000/-
2- Home delivery only for BPL client up to 2 children @ Rs.500/-
The payment to the beneficiary in made by P.F.M.S portal with
ADHAR linked account.
Family Planning Programme
Sterilization Incentive at govt. hospitals:
A- Beneficiary of Male Sterilization @ Rs.2000/-
B- Beneficiary of Female Sterilization @ Rs.1400/-
The payment to the beneficiary in made by P.F.M.S portal with
ADHAR linked account.
Rashtriya Bal Swasthya Karyakram
In this programme at block level all the Primary Schools, junior high
schools, high schools, Intermediate colleges and Anganwari Kendra run
by state govt. are covered (students 03 to 19 years age). Two medical
teams for each block visits every school according to fixed programme.
The teams have been provided laptop, internet modem and software
to feed online data of diseased children on portal and refer them to
CHC/District Hospital.29 Family Planning Programme (PPIUCD) Copper T inserted to women after delivery to prevent further child bearing for three 3 year. Beneficiary Payment @ Rs.300/- The payment to the beneficiary in made by P.F.M.S portal with AADHAR Linked account. Family Planning Indemnity Male and Female Sterilization Failure done by Govt. Hospital in covered under insurance scheme Rs. 30000/- to beneficiary. After approval of state govt. amount transferred by P.F.M.S. in Aadhar linked account Mother and child Tracking System Every Pregnant women is registered during vaccination with a unique ID number. Which is entered on her immunization card. After Delivery her child is also entered on this number. The system is very useful in tracking high risk pregnancy and informing mother about ANC checkup and Immunization date.
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HMIS Protal
All the monthly report of programme being conducted are all filled in this portal by every CHC and Distt.
Hospitals.
This is very use full to compare various health parameters of the distt.
Any officer from State or central govt. can visualize or compare any data directly.
Pradhantmantri Matra Vandan Yojana
In this scheme all pregnant women after 01 Jan-2017 will be given incentive of Rs. 5000/- .
This is restricted to first pregnancy and will be given in three part after complete immunization, ANC check up
and Institutional delivery.
Application form of this scheme has been provided to all CHCs and complete format will have to be
uploaded on portal for online account based payment.
Salary Structure
All the contractual staff employed in National Health Mission are paid Salary Monthly by P.F.M.S. Portal at
District level.
The salary is paid in their Aadhar link account directly.
Disability Certification
Any Person who needs Disability Certificate can apply online on portal . The Applicant is informed about date
and timing to contact doctor.
ICDS
Supervision of VHND days is done online through portal www.nutritionmissionup.in
Tracking of SUW children and monthly report of Aganwadi centers is done through suposhan website.31
Panchayati Raj Sector
Main Schemes Implemented under
Panchayati Raj Department-
1. Swachh Bharat Mission (Gramin)
2. Gram Panchayat Development Plan
(GPDP)
3. Panchayat Sashaktikaran Puraskar
4. E-District
www.panchayatiraj.up.nic.in32
Plan Plus-
Plan Plus software captures the planning workflow.
All Gram panchayats enter the details of every work
(activity) included in annual plan or five year plan .
It captures budgetary allocation of every gram
panchayat.
It provides role based authentication and authorization.
www.planningonline.gov.in
Action Soft-
Captures physical and financial progress of every work
(activity)
Brings out total transparency in the activity execution
process
It captures technical and administrative approval
Generate unique ID for every work.
Works in collaboration with plan plus and priasoft
www.reportingonline.gov.in
Priasoft-
It is a centralized accounting software.
Main objective is to keep track of all in-flow (Receipt)
and out-flow(Expenditure) of every gram panchayat.
www.accountingonline.gov.in33
Gram Panchayat Development Plan:
National Asset Directory-
NAD aims to keep stock of all the assets
created, controlled and maintained by the
RLB/ULB/Line Department in the state and
assign a code to each asset for its unique
identification leading to effective utilization of
the Assets.
www.assetdirectory.gov.in
M-asset-
It is a mobile based application for geo-tagging
of all immovable assets in gram panchayat.
Mobile app works on online and offline mode.
Capture assets as Point, Line and Polygon.
Capture lattitue and longitude of Asset with
higher accuracy.
Citizen can view assets on google map.34
e-District:
Gram panchayat secretary is registrar for issuing Birth and Death certificates in gram
panchayat
Using e-district software any citizen can apply for birth and death certificate through
near by common service centre (CSC)
Website Link – edistrict.up.nic.in35
Agriculture sector
Pardarshi Kisan Sewa Yojna:
To get benefits of Agriculture department
schemes farmers have to regiser
themselves on Pardarshi Kisan Sewa
Yojna portal. Once registered all benefits
like subsidy on fertilizers, seed ,
agriculture equipments are given to them
through DBT method.36
MGNREGA
Guaranteed Employment of 100 days.
Provide Work of adult member of a family.
Control migration from Villages.
Under MGNREGA we can generate different type of Work ID.
Like water Conservation and Renovation , Land Development ,
Drought Profiling and Rural Sanitation.
Under Staff Registration we can manage database of
Employees.
In this we are making attendance of laborers via Muster Roll
Process.
Under MGNREGA we are also working on GEO MGNREGA
.
In this we are maintaining Work Before, MID session and after
work Completion photo. Due to this we can get location of any
work throughout India.
Via longitude and latitude coordinates we can catch the real
location of Work.
Govt. of India is now more focusing on timely payment of
laborer.
For this they maintain Timely Payment Monitoring System and
Dashboard for Delay Monitoring system.
With the help of this option we can find out where we are
making delays in Payment.37
Social Sector
Pension schemes :
Any applicant can apply from anywhere on portal. All
application are forwarded to SDM/ BDOs for verification.
After verification digitally signed applications are
forwarded to DSWO login for approval. This is sent
electronically to state deptt for payment and then disbursal
of funds is done directly into the accounts of beneficiaries.
Scholarship:
Stake Holders- at a Glance
Social
Welfare PFMS Banks
Department
University
SAKSHAM-
Backward Class
Welfare Department eScholarship
Portal,
Uttar Pradesh
Institutions/
Colleges
Minority Welfare
Department Affiliating
Boards
SCERT
Tech. Education
etc.38
Computerized Scrutiny by NIC
Checked the application for duplicate Roll Number of High School and Intermediate
Automated scrutiny will be done by NIC for checking the enrollment number, Name, Father’s Name,
Mother’s name & Date of birth along with result for an application with the Examination Result data
provided by university.
Verify Bank details with PFMS and mark suspect status
Verify Income, Caste, and Domicile Certificates & mark suspect data (matched with Database of
Revenue Department)
Number of ‘fresh’ application in any course should not exceed number of seats in one year - this check
will be introduced this year
SC/ST applications should not be 40% or more of total in one educational institution39
Work flow of Master Data in Scholarship
Master Data Preparation Scholarship & Fee
Reimbursement Distribution
Process
Add New Institution/
Institution In Institute Login
of Scholarship Portal Priority / weightage Fixed For
Benefit
Feed Profile (Nodal Officer
Principle Details & College Web Service Verify Result
Affiliation Details ) obtained claimed by student
against marks uploaded by
University
Course Details , Fee Structure
Upload Annual Result By
& Seats Approved By DSC
University Login
Verification of Course, fee & Central Server Student Application &
Seats by University (SDC) Verification Process40
MSME & Export Promotion sector
Udog Aadhar Memorandum (UAM):
Ministry of Micro, Small and Medium
Enterprises(MSME) has notified the Udyog Aadhaar
Memorandum(UAM) under the MSMED Act, 2006 .
A one-page simple registration form for online filing of
UAM has been introduced
Udyog Aadhaar (UA) is for running units.
System constitutes self declaration format
Portal is available through http://udyogaadhaar.gov.in
Online Common Application Form (Nivesh Mitra):
Envisaged as a simple, user friendly, entrepreneur
centric web application
Enables existing & prospective investors and
entrepreneurs to get online clearances/NOC’s from
concerned department with ease and minimal
“running around”.
Two-way interaction on digital platform between
entrepreneurs and departments
Saves time, money and energy as repeated visits to
different departments not required
Automatic SMS and e-mail response to entrepreneur
generated at each stage.
Portal is available through
http://nm.udyogbandhu.com41
Online Filing under different Export promotion schemes:
Facilities Available:
Registration With EPB
Filing Marketing Development Assistance
Application.
Filing Gateway Port Freight Subsidy
Application.
Filing Airfreight Subsidy Application.
Electronic Payment Facility Available
Portal is available through
http://clientarea.epbupindia.com
PMEGP online application:
Two separate online application forms for individuals
and institutional applicants available on the portal.
Applicants are provided with User ID and Password at
the time of initial registration (application filing) for
their use in tracking the status of their application.
Applicant are provided with application ID on final
submission.
The portal have MIS enabling generation of various
reports.
Portal is available through
https://kviconline.gov.in/pmegpeportal/pmegphome/ind
ex.jsp42 Thank You!
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