VA VA VROOM! REDEFINING THE HOTEL SECTOR - HOTELS REPORT 2019 - Living Brick

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VA VA VROOM! REDEFINING THE HOTEL SECTOR - HOTELS REPORT 2019 - Living Brick
VA
  VAVA
  VA VA
     VA
VROOM!
 VROOM!
 VROOM!
 REDEFINING THE HOTEL SECTOR

                                            HOTELS REPORT 2019
            SOURCE FOR ALL DATA UNLESS STATED: LSH RESEARCH   © LAMBERT SMITH HAMPTON   1
VA VA VROOM! REDEFINING THE HOTEL SECTOR - HOTELS REPORT 2019 - Living Brick
£2.6 BILLION WAS INVESTED
    IN UK HOTELS IN H1 2019
    LONDON’S OCCUPANCY
    RATE HAS RISEN CLOSE
    TO 84%
    OVER 9,000 HOTEL ROOMS
    OPENED IN THE FIRST NINE
    MONTHS OF 2019
    DUBLIN TOPS LSH’S
    ANNUAL HOTEL HOTSPOT
    RANKING FOR 2019

2   HOTELS REPORT 2019
VA VA VROOM! REDEFINING THE HOTEL SECTOR - HOTELS REPORT 2019 - Living Brick
Welcome to VA VA VROOM, Lambert Smith
                     Hampton’s second annual review of the UK
                     and Ireland hotel market.
                     This year’s report highlights the recent growth of the aparthotel sector, which
SIMON STEVENS
                     we see as one of the most exciting parts of the market. New aparthotel formats
 Director - Hotels   are blurring the lines between serviced apartments and traditional hotels, and
                     borrowing new ideas from other emerging sectors such as co-working and co-
                     living.

                     The aparthotel sector is just one area where hotels are innovating and adapting
                     to changing consumer demand. This report also takes a look at rooftop bars and
                     restaurants, which are being used by hotels to attract the Instagram generation.

                     LSH’s second annual Hotel Hotspot Ranking is unveiled in this report. Dublin
                     has knocked Edinburgh off the top spot in this year’s ranking, but the top ten
                     includes a wide geographical spread of cities, demonstrating the diverse range of
                     opportunities in the sector.

                     The hotel investment market continues to attract strong demand, albeit
                     transaction volumes have been increasingly restricted by a lack of available
                     product. At the time of writing, Brexit uncertainty remains a constraint on
                     investment activity, but operational markets are proving their ability to weather
                     the political and economic storms.

                     There will undoubtedly be challenges over the year ahead, but LSH’s dedicated
                     team of hotel specialists is perfectly placed to help guide our clients through
                     these uncertain times. We have added further industry-leading expertise to our
                     team over the last twelve months and would be delighted to assist you with your
                     future plans in the hotel sector.

                                    SOURCE FOR ALL DATA UNLESS STATED: LSH RESEARCH   © LAMBERT SMITH HAMPTON   1
VA VA VROOM! REDEFINING THE HOTEL SECTOR - HOTELS REPORT 2019 - Living Brick
RESILIENT HOTELS
    The hotel market has remained resilient despite growing cost pressures,
    supply increases and a backdrop of political uncertainty.
    POSITIVE PERFORMANCE                          to a 45-year low in 2019. The hospitality       EVOLVING SECTOR
    The UK and Ireland’s hotel markets have       industry consistently struggles to fill job     A further challenge to the hotel sector in
    performed robustly, despite growing           vacancies, with ONS data showing that           recent years has been the rise of industry
    challenges facing the sector. Of the 30       it has the highest rate of vacancies of         disruptors including accommodation
    cities monitored by LSH’s Hotel Hotspot       any employment sector, at four per 100          sharing platforms such as Airbnb,
    Ranking, 17 saw occupancy rates improve       employee jobs.                                  and online travel agents (OTAs) like
    in the 12 months to June 2019, while          Brexit could exacerbate the growing staff       Booking.com and Expedia. The majority
    another 17 recorded increased RevPAR.         shortage if it leads to a long-term decline
                                                  in the number of EU nationals in the
    The UK’s largest hotel market, London,                                                        OVERSEAS VISITS TO THE UK (MILLIONS)
                                                  UK workforce. The hospitality sector is
    has performed above expectations, with
                                                  highly reliant on EU workers, with KPMG
    annual occupancy rising close to 84%.
                                                  estimating that they make up as much as          40
                                                                                                   40
    Occupancy rates remain well above
                                                  a quarter of its workforce.
    80% in several other key tourist centres
    including Brighton, Edinburgh and York.
                                                  BREXIT BACKDROP                                  38
    However, significant falls in occupancy                                                        38
    rates have been recorded in Belfast and       Wider uncertainty around Brexit and
    Glasgow, both of which have seen a large      weakening economic growth prospects
    volume of new hotel rooms opening over        are clouding the outlook for the hotel
                                                  sector. Historically, the performance of
                                                                                                   36
                                                                                                   36
    the last 12 months.
                                                  the UK hotel market has been strongly
    With over 45,000 new rooms scheduled          correlated with the broader economy,
    to be opened across the UK and Ireland        so any economic disruption caused by a           34
                                                                                                   34
    by 2021, occupancy rates could come           disorderly Brexit is likely to be keenly felt
    under downward pressure in other cities,      by the sector.
    especially if demand is dampened by a
    weaker macroeconomic environment.
                                                  Brexit may also impact the hotel sector          32
                                                                                                   32
                                                  through its impact on inbound tourism
    The most vulnerable markets may be
                                                  to the UK. The weakness of the pound
    those with the largest active development
                                                  provided a short-term boost following the        30
    pipelines relative to current supply,                                                          30
                                                  2016 referendum, as it helped to attract
    including Cambridge, Manchester
                                                  increased numbers of international
    and Oxford.
                                                  tourists to the UK. However, this effect
                                                  has since faded, with inbound tourism            28
                                                                                                   28
    RISING COSTS
                                                  falling by 3% in 2018. Countering the
    While occupancy and RevPAR trends have        currency impact, there is concern that
    remained healthy, these indicators do         tourism from EU countries is being               26
                                                                                                   26
    not tell the full story of hotel operators’   affected by more negative sentiment
    recent performance. Profits have been         towards the UK.
    chipped by higher costs, particularly
    payroll expenses. These have risen due to     A Brexit effect has also been felt in            24
                                                                                                   24
    a tightening labour market, compounded        Ireland, with the weak pound making
    by increases to the National Minimum          it a more expensive destination for UK
    Wage, the National Living Wage and to         tourists. Increased tourism from the rest
                                                                                                   22
                                                                                                   22
    employers’ minimum contributions to           of the world has, to date, made up for a
    workplace pensions.                           decline in visitor numbers from the UK.
                                                  However, a longer-term impact could be
    Hotel operators have been faced by a          felt if a hard border became a deterrent         20
                                                                                                   20
    contraction in the availability of skilled
                                                                                                           2009
                                                                                                           2010
                                                                                                           2011
                                                                                                           2012
                                                                                                           2013
                                                                                                           2014
                                                                                                           2015
                                                                                                           2016
                                                                                                           2017
                                                                                                           2018

                                                  to tourists wanting to travel between
                                                                                                         2019F
                                                                                                          2009
                                                                                                          2010
                                                                                                          2011
                                                                                                          2012
                                                                                                          2013
                                                                                                          2014
                                                                                                          2015
                                                                                                          2016
                                                                                                          2017
                                                                                                          2018
                                                                                                        2019F

    labour, with UK unemployment dropping         Northern Ireland and the Republic.

                                                                                                                             Source: VisitBritain

2     HOTELS REPORT 2019
VA VA VROOM! REDEFINING THE HOTEL SECTOR - HOTELS REPORT 2019 - Living Brick
of online hotel bookings are now made                                          keep up with the demands of modern                                small but technology-rich rooms;
through OTAs, who typically charge                                             consumers. Smart technologies and                                 and aparthotels, which have grown in
commission of 15%, but major hotel                                             artificial intelligence, for example, are                         popularity as a flexible alternative to
brands are now attempting to fight back                                        increasingly being used to enhance hotel                          conventional hotels.
by offering more sophisticated online                                          experiences.
                                                                                                                                                 The hotel sector has remained resilient to
platforms to encourage direct bookings.
                                                                               These technologies are complementing                              a range of challenges in recent years. Its
The battle with the OTAs is just one area                                      the evolution of new room formats.                                ability to adapt and innovate will continue
where hotel operators are embracing                                            Growth segments within the market                                 to be tested by changing consumer
technological innovations in order to                                          include compact hotels, offering                                  demand.

                                                                                                                                                                         TOP 5
                                      5                                                                     TOP 5 Y RATES                                        RevPAR GROWTH RATES
                                 TOPPANCY                                                          AVERA   G E DAIL
                           U
                       OCC ATES                                                                                          £152
                          R                                                                                  O N
                                                                                                       O N D                  )
                               83.9                                                                  L               £128(€145
                                    %

                                                                                                     DUB   L IN            £115
                      DON                                                                                                                                       LONDON                              6.1%
                                     %
                                 83.4
                   LON
                       LIN        83.1
                                       %                                                              B AT H               £104                                 NOTTINGHAM                          5.7%
                    DUB                                                                                   F O R D                                               SOUTHAMPTON                         4.9%
                        K           82.5
                                         %                                                            OX                  £103
                     YOR      GH                                                                                 RGH                                            PORTSMOUTH
                                                                                                      E D IN B U
                                                                                                                                                                                                    3.7%
                          B UR        82 4
                                        . %
                      EDIN                                                                                                                                      BIRMINGHAM                          3.5%
                           TER
                       EXE
                                                                                                                                                            Source: STR (data for the 12 months to June 2019)

JOB VACANCIES PER 100 EMPLOYEE JOBS                                                                               HOTEL OCCUPANCY RATES (%)

4.5                                                                                                               90
4.0                                                                                                               80
3.5                                                                                                               70
3.0                                                                                                               60
2.5                                                                                                               50
2.0                                                                                                               40
1.5                                                                                                               30
1.0                                                                                                               20
0.5                                                                                                               10
0.0                                                                                                                 0
                                                                                                                         2009
                                                                                                                                2010
                                                                                                                                       2011
                                                                                                                                              2012
                                                                                                                                                     2013
                                                                                                                                                             2014
                                                                                                                                                                    2015
                                                                                                                                                                            2016
                                                                                                                                                                                   2017
                                                                                                                                                                                          2018
                                                                                                                                                                                                 2019F
                                                                                                                                                                                                         2020F
      Jan-09

               Jan-10

                        Jan-11

                                  Jan-12

                                           Jan-13

                                                    Jan-14

                                                             Jan-15

                                                                      Jan-16

                                                                                Jan-17

                                                                                         Jan-18

                                                                                                  Jan-19

                Hotels & Restaurants                                   All Sectors                                               London                     UK regions

                                                                                           Source: ONS                                                                             Source: STR/PwC forecasts

                                                                                                           SOURCE FOR ALL DATA UNLESS STATED: LSH RESEARCH                 © LAMBERT SMITH HAMPTON               3
VA VA VROOM! REDEFINING THE HOTEL SECTOR - HOTELS REPORT 2019 - Living Brick
HOTEL HOTSPOTS
     Dublin tops LSH’s Hotel Hotspot Ranking for 2019.
     The ranking assesses the strength of 30 key markets in the UK and Ireland as locations for hotel investment and development.
     It combines data on eight key indicators, including the size of a city’s hospitality economy; employment growth in the sector;
     occupancy rates; ADR; 3-year RevPAR growth rates; the size of the development pipeline relative to current supply; tourist
     arrivals per hotel room; and hotel build costs.
     Last year’s top two – Edinburgh and Dublin –swap places at the top of this year’s ranking, with the Irish capital taking the crown
     for 2019. Meanwhile, York, Cambridge, Birmingham and Nottingham are the biggest movers up the ranking.

                   1    DUBLIN                                                             2    EDINBURGH
                   Dublin moves up one place to take the top spot                          Despite dropping from the top spot it held in
                   in this year’s ranking. The hotel market has                            last year’s ranking, the Scottish capital’s hotel
                   thrived on the back of a strong Irish economy                           market continues to perform strongly, scoring
                   and record numbers of international tourists.                           highly across nearly all key indicators. The city
                   RevPAR has risen by over 14% in the last three                          has one of the largest tourist economies in the
                   years, and occupancy rates have remained                                UK and it attracts more international visitors
                   very high despite a steady stream of new                                than any other city outside London.
                   hotels entering the market.

                   3    LONDON                                                             4    YORK
                   London is the second most visited city in                               York is this year’s most improved city, moving
                   the world and by far the UK’s biggest hotel                             seven places up the ranking. The occupancy
                   market. It consistently records room rates                              rate has risen to 83%, one of the highest levels
                   well in excess of any other UK city. RevPAR has                         in the UK. The historic city is a perennially
                   grown solidly over the last twelve months, and                          popular tourist destination, welcoming
                   London only misses out on a higher place in                             nearly seven million visitors a year. Tourism
                   this year’s ranking due to its high build costs.                        contributes £564 million to the economy and
                                                                                           supports 19,000 jobs.

                   5    CAMBRIDGE                                                          6    LIVERPOOL
                   Cambridge takes a high place in this year’s                             Liverpool enjoys an international reputation
                   ranking on the back of a growing tourism                                as a tourist destination, due to its sporting,
                   sector, high average daily rates and strong                             musical and maritime heritage. It is the
                   RevPAR growth. It has a relatively small                                sixth most visited city in the UK for overseas
                   number of hotel rooms for a city that                                   visitors and its hotel industry has performed
                   receives more than five million visitors                                well in recent years. RevPAR has increased
                   each year, but a sizeable development                                   by 13% over the last three years, one of the
                   pipeline could ease supply pressures over                               fastest rates of growth in the UK.
                   the next few years.

                   7    BRIGHTON                                                           8    BELFAST
                   Brighton was named as the UK’s most                                     Belfast has slipped five places in the ranking,
                   successful seaside city by a House of Lords                             following a surge in new hotel openings in
                   report earlier this year. Its hotel market has                          2018. This has caused a moderation in the city’s
                   performed strongly in recent times, with high                           previously high occupancy rates, but the market
                   occupancy rates and strong RevPAR growth.                               should now stabilise as there is only a modest
                   Despite this, the development pipeline for                              development pipeline for the next two years. The
                   the next two years is very thin, which should                           continued growth of Northern Ireland’s tourism
                   support continued high occupancy.                                       industry should also boost activity.

44      HOTELS
        HOTELS REPORT
               REPORT 2019
                      2019
VA VA VROOM! REDEFINING THE HOTEL SECTOR - HOTELS REPORT 2019 - Living Brick
LSH HOTEL HOTSPOT RANKING 2019
1    +1            DUBLIN                                                                                                                    76.25

2    -1       EDINBURGH                                                                                                                     75.00

3    +1           LONDON                                                                                                                    75.00

4    +7              YORK                                                                                                           68.75

5    +4       CAMBRIDGE                                                                                                           67.50

6    =         LIVERPOOL                                                                                                    63.75

7    +1         BRIGHTON                                                                                                  62.50

8    -5          BELFAST                                                                                                  62.50

9    -4           OXFORD                                                                                                 61.25

10   +2              BATH                                                                                                61.25

11   +5      BIRMINGHAM                                                                                             60.00

12   +2            EXETER                                                                                          58.75

13   +2           BRISTOL                                                                                        57.50

14   +5     NOTTINGHAM                                                                                          56.25

15   -5           CARDIFF                                                                                       56.25

16   +1          NORWICH                                                                                   55.00

17   -4     MANCHESTER                                                                                     55.00

18   -11        GLASGOW                                                                                 52.50

19   +1    BOURNEMOUTH                                                                             50.00

20   +3       NEWCASTLE                                                                            50.00

21   =              LEEDS                                                                          50.00

22   +3        PLYMOUTH                                                                         47.50

23   +4    SOUTHAMPTON                                                                          47.50

24   -2        SHEFFIELD                                                                       46.25

25   -1          READING                                                                  43.75

26   =          COVENTRY                                                                42.50

27   +2        LEICESTER                                                               41.25

28   -10         CHESTER                                                               41.25

29   +1        ABERDEEN                                                        37.50

30   -2     PORTSMOUTH                                                 32.50

            Hospitality GVA per capita           Hospitality employment growth rates                    Occupancy rates
            Average daily rates                  RevPAR 3-year growth                                   Active pipeline/ supply ratio
            Tourist arrivals/ supply ratio       Hotel build costs

                                                                                                                   Total scores are out of 100
                                             Sources: STR, AM:PM, ONS, VisitBritain, Experian, BCIS, NISRA, CSO, Fáilte Ireland, LSH Research

                                                        SOURCE
                                                          SOURCE
                                                               FOR
                                                                 FOR
                                                                   ALL
                                                                     ALL
                                                                       DATA
                                                                         DATA
                                                                            UNLESS
                                                                              UNLESS
                                                                                   STATED:
                                                                                     STATED:
                                                                                           LSH
                                                                                             LSH
                                                                                               RESEARCH
                                                                                                 RESEARCH       ©©
                                                                                                                 LAMBERT
                                                                                                                   LAMBERT
                                                                                                                         SMITH
                                                                                                                           SMITH
                                                                                                                               HAMPTON
                                                                                                                                 HAMPTON        55
A CLASS APART
    New aparthotel concepts are driving the growth
    of the wider serviced apartment sector.
    GROWTH SECTOR                                  A distinction can be made between
    Serviced apartments and aparthotels            more traditional serviced apartments,
    are a small but growing part of the            which are self-contained apartments
    accommodation market. The sector               in residential buildings with limited
    comprises approximately 25,000 units in        staff or services on-site; and
    the UK and Ireland, making it about 3%         aparthotels, offering a broader
    the size of the conventional hotel market.     range of hotel-like services such as
                                                   restaurants, gyms and a 24-hour
    However, with approximately 6,000 new          reception.
    units scheduled to open by 2021, or about
    13% of the total active pipeline, the sector   However, newer formats are
    is one of the fastest-growing parts of the     blurring the lines between serviced
    overall accommodation market.                  apartments, aparthotels and
                                                   traditional hotels. Distinctions between
    BLURRED LINES                                  property sectors have further been
                                                   challenged by innovative aparthotel
    A wide range of properties can                 concepts that have introduced
    come under the umbrella of                     elements similar to WeWork‑style
    serviced apartments. However, the              co‑working spaces.
    accommodation provided usually differs
    from conventional hotel rooms by offering
    more space, with cooking facilities and
    separate living and sleeping areas.

6     HOTELS REPORT 2019
NATIVE BANKSIDE, LONDON

BROADENING DEMAND                            MAJOR PLAYERS ACTIVE                             DUAL BRANDING OPPORTUNITIES
Serviced apartments have historically        A range of operators are active in the           While operating models vary, many
been targeted primarily at single            sector, including major hotel groups,            serviced apartments are less labour
business travellers on long stays, with      serviced apartment specialists and               intensive than conventional hotels, which
the sector sometimes being referred          independent operators.                           adds to their appeal to hotel groups facing
to as ‘extended-stay’. However, this                                                          increasing cost pressures.
                                             Brands operated by the leading hotel
term is something of a misnomer when
                                             groups include IHG’s Staybridge Suites,          Serviced apartments can also provide the
used to describe aparthotels, which are
                                             which has over 1,000 units across eight          major hotel groups with dual-branding
increasingly popular for medium and
                                             UK properties, and Accor’s Adagio                opportunities. A recently opened IHG
short-term stays.
                                             aparthotel brand, which has nearly 500           property at Heathrow Airport, for example,
Aparthotels are benefitting from growing     units in four properties. The latter is          has Staybridge Suites and a Holiday Inn in
demand for flexible accommodation,           one of the fastest growing brands in the         the same building.
stemming from a broad range of               sector globally, and its UK presence is
                                                                                              Similarly, upcoming developments include
travellers. Their appeal is also boosted     set to more than double over the next few
                                                                                              a Marriott scheme in Slough featuring a
by the greater privacy that they offer,      years on the back of a large development
                                                                                              Residence Inn alongside a Moxy hotel; and
and the potential cost savings from          pipeline.
                                                                                              an Accor project in Leicester comprising a
cooking one’s own meals. While smaller
                                             Many of the major hotel groups have only         Novotel and an Adagio aparthotel.
apartments will suit the single traveller,
                                             dipped their toes into the UK serviced
larger suites can provide enough space to                                                     The dual-branded model allows the
                                             apartment sector. Marriott’s Residence
accommodate families on holidays.                                                             hotels to achieve operational efficiencies
                                             Inn brand, for example, has four UK
                                                                                              by sharing facilities such as gyms and
                                             properties, compared with over 800
                                                                                              restaurants, while attracting a more
                                             in the US. The size of its US chain is
                                                                                              diverse customer base than a single-
                                             indicative of the relative maturity of the
                                                                                              branded property.
                                             extended stay market in North America.
                                             The sector accounts for about 9% of
                                                                                              INNOVATIVE OPERATORS
                                             US lodging supply, which suggests that
                                             there is considerable room for growth            Fast-growing specialist operators include
                                             in the comparatively underdeveloped              the Irish-based Staycity, which has grown
                                             UK market.                                       a network of 15 properties in the UK and
                                                                                              Ireland. Its development pipeline is the
                                                                                              largest in the UK aparthotel sector, and
                                                                                              includes several projects that will be
                                                                                              opened under its premium Wilde brand.

                                                SELECTED OPENINGS
                                                2018-19                                         DUE IN 2020
                                                • Native Bankside, London                       • Adagio, Leicester Waterfront
                                                  (75 rooms)                                      (95 rooms)
                                                • Quest, Liverpool City Centre                  • Bermonds Locke, London
                                                  (100 rooms)                                     (143 rooms)
                                                • Staybridge Suites, London Heathrow            • Ormond Locke, Dublin
                                                  Bath Road (190 rooms)                           (160 rooms)
                                                • Whitworth Locke, Manchester                   • Roomzzz, Liverpool
                                                  (160 rooms)                                     (105 rooms)
                                                • Wilde Aparthotels Covent Garden,              • Staycity Moss Street, Dublin
                                                  London (106 rooms)                              (202 rooms)

                                                             SOURCE FOR ALL DATA UNLESS STATED: LSH RESEARCH   © LAMBERT SMITH HAMPTON       7
NATIVE BANKSIDE, LONDON

    In common with a number of emerging        WORKING SPACES                              A large range of communal spaces are
    brands in the sector, the Wilde brand      As well as putting an emphasis on design,   also provided for work or social activity,
    places an emphasis on luxury and design.   many newer aparthotels incorporate          creating an environment that shares
    This is also true of Native, which has     co-working areas. The recently opened       as much in common with an Airbnb or
    developed a range of boutique serviced     Whitworth Locke in Manchester, for          WeWork property as a conventional hotel.
    apartments and stylish aparthotels,        example, offers over 80 workspaces for      By providing flexible living, working and
    several of which are housed in unusual     residents and guests.                       social spaces, aparthotels may thus be
    period buildings such as refurbished
                                               The concept of the aparthotel as a          well positioned to benefit from changing
    warehouses.
                                               home‑office hybrid has been taken to a      consumer expectations in the ‘sharing
    Other design-led brands include            new level by Amsterdam’s Zoku, which        economy’. While the rise of the Airbnb
    Roomzzz and Locke. The latter is a         has been widely lauded as one of the        market is sometimes viewed as a threat to
    boutique aparthotel brand launched         most innovative hotels in the world. Its    more traditional accommodation sectors,
    by SACO, one of the UK’s largest           ‘micro-loft’ apartments are centred not     it may actually benefit aparthotels
    operators of more conventional serviced    on a bed, but on a four-person table        by making consumers more open to
    apartments.                                that can be used for working or eating.     alternatives to conventional hotels.

    ROOMS OPENED IN SERVICED APARTMENTS & APARTHOTELS

    2,000                                                                                                                                 12.5%

    1,600                                                                                                                                 10.0%

    1,200                                                                                                                                 7.5%

     800                                                                                                                                  5.0%

     400                                                                                                                                  2.5%

        0                                                                                                                                 0.0%
               2010         2011     2012      2013        2014        2015       2016      2017         2018            2019¹

                    Number of rooms (LHS)             % of total hotel & apartment openings (RHS)

                                                                                                      ¹Includes projects due to open by end-2019
                                                                                                                  Source: AM:PM/LSH Research

8     HOTELS REPORT 2019
SUPPLY BY REGION (ROOMS, %)                               ACTIVE PIPELINE BY REGION (ROOMS, %)

                      2 1 1                                                                  4
                                                                                        1
                  2 2                                                               4
              3                                                                10
          3

      3
                                                               16
                                                                                                               36
 4

                                             47
7

                                                               6

                                                                   1
     12                                                                2
                                                                           3

                                                                                                       10
                     13                                                                 16

                                                                                                                            Source: AM:PM/LSH Research

NEW MARKETS                                       currently has just under 600 serviced                 products, serviced apartments and
As aparthotels gain popularity, they are          apartment and aparthotel units, but                   aparthotels will continue to innovate and
being rolled out to a growing range of            Staycity is aiming to operate 1,500 rooms             grow. The sector will be melting pot for
UK and Irish markets. Greater London              in the city by 2021.                                  new ideas; borrowing from alternative
has historically been the main focus for                                                                concepts such as co-living and co-
                                                  Other key growth markets include
operators, with approximately 47% of                                                                    working to create new hybrids.
                                                  Manchester, Glasgow and Liverpool.
the current supply. However, London               The last of these will shortly be home to             Aparthotels will become increasingly
has a smaller share of the development            the first UK aparthotel to be opened by               mainstream, as consumers get more
pipeline, at 36%, indicating that other           Australia’s Quest brand, which aims to                familiar with them, and as operators
major cities are increasingly in the sights       have 8-10 UK properties opened by 2023.               and investors recognise their strengths.
of operators.                                                                                           Well-conceived and located products
Dublin has the next largest pipeline after
                                                  MEETING FUTURE DEMAND                                 will be in a strong position to meet
London, driven primarily by Staycity’s            With new brands being launched and                    travellers’ growing appetite for flexible
expansion plans. The Irish capital                established operators reinventing their               and affordable accommodation.

    NATIVE INSIGHT
     LSH spoke to Native, one of the UK’s                                       buildings and at the core of what we do is exceptional quality
                                                                                of service offered to all of our guests.
     most exciting aparthotel operators,                                        It is also imperative to each of our schemes that the buildings
     about the growth of its brand.                                              are unique, offering a boutique collection of period and
                                                                                 modern suites in central neighbourhoods across the UK’s
     Native is the largest aparthotel operator in the UK                         major cities. Whilst we delight in refurbishing historic
     and has over 20 buildings across the country offering                       buildings, such as Native Bankside which was acquired as
     over 1,000 aparthotel units. We also recently launched                      a dilapidated 18th century tea warehouse, we’re equally
     Native Manchester, at the Ducie Street Warehouse in                         comfortable working with new build schemes.
     Manchester, the largest aparthotel in the UK.                              LSH’s research shows that serviced apartments still only
     We are experts in our field and increasingly work with                      account for about 3% of total hospitality accommodation in
     owners, developers and architects at the concept stage                      the UK, compared with much higher rates in the USA and
     to help shape buildings that suit the requirements of our                   Asia, meaning the sector is seen as ripe for further growth.
     corporate and leisure guests whilst also driving optimal                    We have ambitious expansion plans for the brand and are on
     value for owners. Consistency in our brand comes in the                     track to open an additional seven aparthotels over the next
     quality and range of amenity offered within each of our                     four years.”

                                                                       SOURCE FOR ALL DATA UNLESS STATED: LSH RESEARCH   © LAMBERT SMITH HAMPTON         9
UP ON THE ROOF
     Hotel rooftops can provide uniquely attractive sites
     for destination bars and restaurants.

     CREATING A BUZZ                             and drink offerings and spectacular views      ON TOP OF THE WORLD
     Rooftop bars and restaurants are not a      across the city. Examples include the          Practical aspects to be considered
     new phenomenon, but they are enjoying       Radio Rooftop Bar, above the ME Hotel on       when planning a rooftop bar include the
     a renaissance in the modern ‘experience     the Strand; Aviary above the Montcalm          configuration of ground floor access,
     economy’. Rooftop venues offering           Hotel at Finsbury Square; and the Jin Bo       signage and customer lifts. It may be
     stunning city views are ideally placed      Law Skybar at the Dorsett City Hotel in        important to minimise disruption and
     to provide the unique experiences and       Aldgate.                                       noise to guests staying at the hotel, so
     ‘Instagrammable’ locations sought by                                                       separate access to the rooftop venue
     consumers.
                                                 UNIQUE DESTINATIONS                            could be desirable.
                                                 However, London is not the sole focus for
     A successful rooftop bar can transform      rooftop development, and hotel operators       An appropriate mix of outdoor and
     the identity of a hotel, and become a       are increasingly exploring opportunities       covered space will be needed, to ensure
     visitor destination in its own right. By    in regional UK cities. New openings in         that the venue can be used in all seasons.
     attracting footfall and creating a buzz     recent years include the Varsity Roof          As a general rule, the higher the roof, the
     around the hotel, it can benefit the        Terrace at the Varsity Hotel in Cambridge;     more indoor space required.
     entirety of the hotel’s business.           the Level8IGHT Sky Bar at the Hilton           It is thus important that rooftop bars
                                                 Bournemouth; and the Radisson RED Sky          and restaurants are well thought-out
     CITY VIEWS                                  Bar in Glasgow.                                and tailored to specific buildings and
     Locations in major cities with iconic                                                      locations. With the right planning and
     skylines are most obviously suited          LSH has also recently advised an IHG
                                                 brand on hotel projects in Salisbury and       execution, unique venues with huge
     to rooftop bars and restaurants.                                                           customer appeal can be created. In a
     Unsurprisingly, London is the UK city       Exeter that will feature rooftop bars.
                                                 Touristic cathedral cites such as these        challenging market for high street food
     which offers the largest array of rooftop                                                  and beverage operations, rooftop bars
     venues.                                     have huge potential for rooftop bars,
                                                 especially when hotel sites are well-          and restaurants can be elevated – both
     Some of London’s trendiest destinations     located with roofs that provide outlooks       literally and figuratively – from their
     are rooftop bars offering bespoke food      over city landmarks.                           competition.

                                                                        HOTEL INDIGO LONDON, 1 LEICESTER SQUARE - ROOFTOP BAR AND RESTAURANT

10     HOTELS REPORT 2019
DORSETT CITY LONDON – JIN BO LAW SKYBAR

                                          SOURCE FOR ALL DATA UNLESS STATED: LSH RESEARCH   © LAMBERT SMITH HAMPTON   11
IN SHORT SUPPLY
     Hotel investment activity is being held back by Brexit-related uncertainty
     and a lack of available product.
     INVESTMENT SLOWS                              Queensgate Investments, a partnership        However, the absence of major deals
     AFTER STRONG Q1                               backed by one of Hong Kong’s wealthiest      since Q1 is testament to increased
                                                   families, acquire four Grange Hotels in      caution on both the buyer and seller
     A total of £2.6bn was invested in UK
                                                   central London for approximately £1bn.       side. Uncertainty over Brexit has seen
     hotels during H1 2019. While this was
                                                   The assets have since been re-branded        investors become more selective on
     22% down on the same period of 2018,
                                                   as Leonardo or Jurys Inn hotels.             assets, and a number of deals have
     it was still 36% up on the ten-year H1
                                                                                                either been put on hold or are taking a
     average.                                      Other notable portfolio deals in Q1
                                                                                                long time to complete.
                                                   saw the 26-property Hallmark Hotels
     However, investment activity was heavily
                                                   portfolio being acquired by an Israeli       Many potential vendors are under no
     front-loaded in Q1, with several large
                                                   investment fund for £250m, while the         immediate pressure to sell assets,
     portfolios changing hands in the early
                                                   Israeli-backed Vivion Capital Partners       and are choosing to hold on to their
     part of the year. Subsequently, volume
                                                   purchased nine Hilton Hotels for £246m.      properties while they monitor political
     slowed significantly in Q2, and provisional
                                                                                                and macroeconomic developments. This
     data shows a continuation of this trend       LACK OF SUPPLY                               has created a lack of available supply,
     in Q3. As a result, investment volume for
     the whole year is expected to fall some
                                                   LIMITING DEALS                               with few major portfolios coming to the
                                                   Q1’s major portfolio deals demonstrate       market, frustrating investors seeking to
     way short of 2018’s total of £5.6bn.
                                                   that international buyers, particularly      acquire hotels.
     HOTELS RETAIN                                 from the Middle East and Asia, continue
                                                                                                LIVING IT UP
     INTERNATIONAL APPEAL                          to be attracted to opportunities in the UK
                                                   hotel market. London retains specific        Notwithstanding the current supply
     The year got off to a flying start with                                                    shortage, hotel investments are in
                                                   global appeal and the relative weakness
     the transaction of three £200m-plus                                                        a strong position to benefit from the
                                                   of pound remains in the favour of
     portfolios in Q1. The largest of these saw                                                 current vogue for the ‘living’ sectors,
                                                   overseas buyers.

     UK HOTEL INVESTMENT VOLUME (£BN)

     8

     7

     6

     5

     4

     3

     2

     1

     0
              2010         2011        2012         2013         2014          2015         2016        2017           2018           H1 2019
              Portfolios      Single assets
                                                                                                             Source: LSH Research, Property Data, PMA

12       HOTELS REPORT 2019
HILTON PUCKRUP HALL, TEWKESBURY.
                                                 PART OF THE NINE-PROPERTY PORTFOLIO ACQUIRED BY VIVION CAPITAL PARTNERS FOR £246M IN Q1 2019.

which also include PRS, student              the De Vere Beaumont in Old Windsor.                 figure of 3.2%. However, as with all
accommodation and healthcare.                Reflecting their low-risk, ultra-long term           property sectors, returns have fallen
                                             nature, yields of 2.5% or below continue             over the last year due to the weakening
Taken together, the living sectors have
                                             to be achieved for hotel ground leases.              economic backdrop.
become the most active part of the
investment market in 2019, on the back       Contrastingly, investors in search of                Yields across the hotel sector have
of growing demand for assets providing       higher yields have shown a greater                   remained broadly stable in 2019, after
secure, long-term income. Many hotel         willingness to consider well-structured              seeing moderate compression in recent
assets, particularly those with long-term    deals for operated or managed hotels.                years. It is possible that there will be
fixed leases, are well-suited to this type   Such assets can offer significantly higher           some softening of yields in the short-
of demand.                                   yields than leased hotels, compensating              to-medium term, with sellers needing
                                             for a degree of operational risk.                    to adjust prices closer to buyers’
Hotel ground leases have also gained
                                                                                                  expectations.
popularity as a source of long-term
                                             REPRICING POSSIBLE
income. Alpha Real Capital, for example,                                                          However, the strength of market activity
has been on a buying spree, acquiring        MSCI data shows that the hotel sector                over the next twelve months is likely to be
ground rents for three of the London         has outperformed the wider UK property               dictated by wider political and economic
hotels purchased by Queensgate               market in recent years. In the 12 months             developments. A smooth resolution to
Investments earlier in the year, as well     to June 2019, it delivered a total return            Brexit could yet boost investor sentiment
as agreeing a £40m ground rent deal at       of 7.4%, compared with the all-property              and release pent-up activity.

HOTEL YIELD GUIDE

                                                                                                       Q2 2019                    SENTIMENT
                                                      BUDGET                                            3.50%

                           INSTITUTIONAL              MID-MARKET                                        3.50%
                           LEASE                      UPSCALE                                           3.50%

 CENTRAL                                              LUXURY                                            3.75%
  LONDON                                              BUDGET                                            5.00%

                           OPERATIONAL                MID-MARKET                                        5.30%
                           HOTELS                     UPSCALE                                           5.20%
                                                      LUXURY                                            3.90%
                                                      BUDGET                                         4.50%-5.50%
                                                      MID-MARKET (UNBRANDED)                           10%-12%
                           INSTITUTIONAL
                                                      MID-MARKET                                     4.75%-5.00%
                           LEASE
                                                      UPSCALE                                           5.00%

   MAJOR                                              LUXURY                                            5.00%
   CITIES                                             BUDGET                                            7.00%
                                                      MID-MARKET (UNBRANDED)                           10%-12%
                           OPERATIONAL
                                                      MID-MARKET                                     7.00%-7.50%
                           HOTELS
                                                      UPSCALE                                        6.50%-7.00%
                                                      LUXURY                                            6.25%

                                                                                                                                   Source: LSH Research

                                                               SOURCE FOR ALL DATA UNLESS STATED: LSH RESEARCH     © LAMBERT SMITH HAMPTON                13
HOTEL TOTAL RETURNS (%, 12 MONTHS)

     20

     15

     10

      5

      0
            Q1      Q2     Q3     Q4     Q1      Q2     Q3     Q4       Q1    Q2      Q3     Q4       Q1       Q2   Q3    Q4     Q1        Q2

                      2015                         2016                          2017                           2018                2019

                    Hotels              All property                                                                                  Source: MSCI

          EXPERT VIEW
          We have continued to see strong appetite for operational           Large volumes of new hotel rooms will continue to be
          hotel investments from funds either looking to break into          delivered on the back of this strong interest in the UK hotel
          the hotel sector or add to their existing hotel portfolios.        sector and record levels of institutional investment for hotel
          Buyers are taking advantage of the attractive yields being         development sites. Operators will also continue their efforts
          achieved in the hotel market when compared with more               to build scale, predominantly by way of brand expansion.
          traditional investment sectors.                                    The impact of the recent surge in supply has yet to be fully
                                                                             seen, but with costs increasing and the active development
          Uncertainty surrounding Brexit has seen deals taking
                                                                             pipeline remaining large, operators may see profitability
          longer to complete or, in some cases, being put on hold.
                                                                             impacted, particularly in locations away from the main
          However, overseas investors have sought to benefit
                                                                             tourist and corporate hubs.”
          from the weakness of the pound. Notable deals in 2019
          have included the acquisition of the Grange Portfolio
          by Queensgate Investments, backed by one of Hong
          Kong’s richest families, and the purchase of the Crowne
                                                                                           HUGH ANDERSON
          Plaza Kensington by a Singaporean consortium led by                              Director – Hotels
          Heeton Holdings.                                                                 Lambert Smith
                                                                                           Hampton

14   HOTELS REPORT 2019
JURYS INN LONDON HOLBORN (FORMERLY THE GRANGE).
PART OF THE £1BN PORTFOLIO ACQUIRED BY QUEENSGATE INVESTMENTS IN Q1 2019.

                                                                            SOURCE FOR ALL DATA UNLESS STATED: LSH RESEARCH   © LAMBERT SMITH HAMPTON   15
ROOMS
     FOR GROWTH
     The hotel market remains in the midst
     of a development boom.
                                                                                                                        HOTEL ROOMS
                                                                                                                        UNDER CONSTRUCTION
     LONDON DOMINATES NEW SUPPLY
     Just over 9,000 new hotel rooms were opened in the UK and
     Ireland during the first three quarters of 2019, about 10% down                                                                     >10,000
     on the same period of 2018. New openings this year are likely                                                                       5,000-10,000
     to fall a little short of 2018’s total of about 16,000 new rooms,                                                                   3,000-5,000
     but 2019 is nonetheless on course to be one of the most active                            SCOTLAND
                                                                                                                                         2,000-3,000
     years in the last decade.
                                                                                                                                         1,000-2,000
     In line with recent trends, Greater London accounted for the
     largest share of new openings in Q1-Q3, with 32% of the new rooms
HOTEL ROOM OPENINGS BY REGION,                                                         HOTEL ROOM OPENINGS BY CLASS,
Q1-Q3 2019 (%)                                                                         Q1-Q3 2019 (%)

                          2   2
                      2
                  2                               Greater London
             3
                                                     Scotland
         3
                                                      South East                                                              29
     4                                                                                    36
                                                       Republic of Ireland
 4                                                      North West
                                                                                                                                           Budget
                                           32            South West
                                                                                                                                            Midscale
7                                                        Eastern
                                                                                                                                           Upscale/Luxury
                                                        West Midlands
                                                        Northern Ireland
     7                                                Wales

                                                     East Midlands
                                  19              North East
                 12
                                                Yorkshire & The Humber                                           35

                                                                                                                            Source: AM:PM/LSH Research

    OUTLOOK &
    OPPORTUNITIES
     The hotel market’s resilience will                                      major hotel portfolios coming to the market should still find
                                                                             buyers, especially Asian and Middle Eastern investors.
     continue to be tested in 2020.                                          However, inertia on the part of potential vendors is likely
                                                                             to hold back investment volumes, at least until there is a
     DEVELOPMENT TO CONTINUE APACE                                           clear outcome to Brexit. A relatively smooth resolution to
     Hotel development is set to remain at an elevated level into            Brexit has the potential to kick-start investment activity,
     2020, continuing the trend of recent years. To date, new                albeit it could also cause the pound to strengthen, eroding
     supply has been well absorbed by most UK markets, with a                the currency advantage currently enjoyed by international
     negative impact on occupancy only noticeable in a handful               investors.
     of cities that have experienced specific spikes in hotel                NEW ROOMS, NEW OPPORTUNITIES
     openings.
                                                                             Despite recent challenges and uncertainties, the hotel sector
     However, hotels completed over the next 12 months may be                remains a robust and vibrant industry. Aparthotels are just
     entering a challenging marketplace. A combination of Brexit             one area where the product offered to consumers is being
     uncertainty and weakening global economic prospects                     evolved to meet changing demand.
     could impact both domestic and international tourist
                                                                             Compact hotels, offering technology-rich rooms that
     demand. New hotels that are well-located with strongly-
                                                                             make intelligent use of limited space, will continue to
     defined brands will be best placed to cope with any market
                                                                             be a growth area. New hybrid formats, combining living
     uncertainty.
                                                                             and workspaces, are also likely to be explored by a rising
     BREXIT WILL SHAPE INVESTMENT                                            number of operators.
     Underlying demand for hotel investments will remain                     As the hotel operating market evolves©in response
                                                                                                                    LAMBERT    to shifting
                                                                                                                            SMITH HAMPTON                   17
     strong, with the sector remaining particularly appealing to             consumer expectations, new opportunities will also arise for
     investors seeking secure, long-term income streams. Any                 agile investors and developers.

                                                                      SOURCE FOR ALL DATA UNLESS STATED: LSH RESEARCH   © LAMBERT SMITH HAMPTON             17
HOTEL AGENCY
     SIMON STEVENS                                              DAVID CREAMORE
     Director                                                   Director
     +44 (0)20 7198 2155                                        +44 (0)20 7198 2231
     sstevens@lsh.co.uk                                         dcreamore@lsh.co.uk

     HUGH ANDERSON                                              MARTIN DAVIS
     Director                                                   Director
     +44 (0)161 242 7098                                        +44 (0)161 242 7016
     handerson@lsh.co.uk                                        mdavis@lsh.co.uk

     CHARLES JONES                                              NEIL MILLIGAN
     Associate Director                                         Associate Director
     +44 (0)121 237 2365                                        +44 (0)141 226 6777
     cmjones@lsh.co.uk                                          nmilligan@lsh.co.uk

     DANIEL WHITTAKER
     Associate Director
     +44 (0)161 242 8010
     dwhittaker@lsh.co.uk

     HOTEL VALUATION
     KEN HOGG                                                   SIMON JONES
     Director                                                   Director
     +44 (0)20 7198 2283                                        +44 (0)20 7198 2188
     khogg@lsh.co.uk                                            scjones@lsh.co.uk

     IAIN CROMPTON                                              SIMON REID
     Director                                                   Director
     +44 (0)161 228 6411                                        +44 (0)113 887 6764
     icrompton@lsh.co.uk                                        sreid@lsh.co.uk

     NEIL MILLIGAN                                              MARK PEEL
     Associate Director                                         Associate Director
     +44 (0)141 226 6777                                        +44 (0)191 338 8321
     nmilligan@lsh.co.uk                                        mpeel@lsh.co.uk

     CAPITAL MARKETS                                            BUSINESS RATING
     SIMON EDDY                                                 BOB HANCOCK
     Director                                                   Director
     +44 (0)20 3824 4729                                        +44 (0)20 7198 2152
     seddy@lsh.co.uk                                            rhancock@lsh.co.uk

     BUILDING                                                   PLANNING, DEVELOPMENT
     CONSULTANCY                                                & REGENERATION
     ROBERT BURKE                                               VINCENT GABBE
     Director                                                   Director
     +44 (0)20 3824 4726                                        +44 (0)20 7198 2253
     rburke@lsh.co.uk                                           vgabbe@lsh.co.uk

     RESEARCH
     OLIVER DU SAUTOY                                           MATTHEW COLBOURNE
     Director                                                   Associate Director
     +44 (0)20 7198 2193                                        +44 (0)20 7198 2268
     odusautoy@lsh.co.uk                                        mcolbourne@lsh.co.uk

     #LSHKNOWS

     HOTELS
     © Lambert Smith Hampton
     Details of Lambert Smith Hampton can be viewed on our website www.lsh.co.uk
     This document is for general informative purposes only. The information in it is believed to be correct, but no express or implied representation or warranty is made by Lambert Smith Hampton as to its accuracy
     or completeness, and the opinions in it constitute our judgement as of this date but are subject to change. Reliance should not be placed upon the information, forecasts and opinions set out herein for the
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18     HOTELS REPORT 2019
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