REPORT TO THE NATIONS - 2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE - Amazon S3

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REPORT TO THE NATIONS - 2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE - Amazon S3
REPORT TO THE NATIONS
2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE
REPORT TO THE NATIONS - 2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE - Amazon S3
FOREWORD
                                             With the publication of the 2018 Report to the Nations, I am
                                             struck by how this study, like the Association of Certified Fraud
                                             Examiners itself, is in many ways a tribute to the vision and
                                             dedication of our founder and chairman, Dr. Joseph T. Wells,
                                             CFE, CPA. When Dr. Wells created the ACFE, he did so because
                                             he recognized there was a fundamental flaw in how organiza-
                                             tions were attempting to prevent, detect, and investigate fraud.
                                             His goal in founding our association was to establish a body of
              Bruce Dorris, J.D., CFE, CPA
                                             knowledge and training that would help anti-fraud professionals
              President and CEO,
                                             reduce the incidence of fraud and white-collar crime.
              Association of Certified
              Fraud Examiners                One thing Dr. Wells came to recognize in the early days of the
                                             ACFE was that the anti-fraud profession suffered from a glaring
                                             weakness: we simply did not know enough about the crimes we
                                             were trying to fight. So, with the aid of ACFE researchers John
                                             Warren and Andi McNeal, he set out to address the problem by
                                             commissioning the first Report to the Nation in 1996.

                                             The 2018 report is the 10th edition of Dr. Wells’ study, and the Re-
                                             port to the Nations remains the most comprehensive and widely
                                             quoted source of occupational fraud data in the world. Based
                                             on information from real fraud cases as reported by CFEs from
                                             around the globe, the report continues to be a tremendous re-
                                             source for those interested in how occupational fraud is commit-
                                             ted, how it is detected, who commits it, and how organizations
                                             can protect themselves from it.

                                             On behalf of the ACFE, I am proud to present the 2018 edition of
                                             the Report to the Nations.

                                             Bruce Dorris, J.D., CFE, CPA
                                             President and CEO,
                                             Association of Certified Fraud Examiners

2   Foreword Report to the Nations
REPORT TO THE NATIONS - 2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE - Amazon S3
CONTENTS
Key Findings                                             4   Collusion by Multiple Perpetrators                               42

                                                             Perpetrator’s Criminal Background                                42
Introduction                                             6
                                                             Perpetrator’s Employment History                                 43
The Cost of Occupational Fraud                           8   Behavioral Red Flags Displayed by Perpetrators                   43
Projecting Total Fraud Losses Based on Imperfect Data    8   Spotlight: The Red Flags of Fraud                                44
The Fraud Costs We Know                                  8   Non-Fraud-Related Misconduct by Perpetrators                     46

How Occupational Fraud Is Committed                     10   Human Resources-Related Red Flags                                46

Categories of Occupational Fraud                        10   Case Results                                                    47
Spotlight: Corruption                                   13   Internal Action Taken Against Perpetrator                        47
Duration of Fraud Schemes                               14   Criminal Prosecutions and Civil Suits                            48
Spotlight: Concealing Fraud                             14   Spotlight: When Victim Organizations are Fined                   50

Detection                                               16   Spotlight: Recovering Fraud Losses                                51

Initial Detection of Occupational Frauds                16   Methodology                                                     52
Tip Sources                                             17   Analysis Methodology                                             52
Median Loss and Duration by Detection Method            18   Survey Participants                                              54
Spotlight: Hotlines and Reporting Mechanisms            19
                                                             Regional Focus                                                  56
Victim Organizations                                    20   Asia-Pacific                                                     56
Type of Organization                                    20   Canada                                                           58
Size of Organization                                    21   Eastern Europe and Western/Central Asia                          60
Spotlight: Fraud in Small Businesses                    22   Latin America and the Caribbean                                  62
Industry of Organization                                24   Middle East and North Africa                                     64
Anti-Fraud Controls at the Victim Organization          26   Southern Asia                                                    66

Perpetrators                                            33   Sub-Saharan Africa                                               68

Perpetrator’s Position                                  33   United States                                                    70

Perpetrator’s Tenure                                    34   Western Europe                                                   72

Spotlight: Fraud Committed by Owners and Executives     34   Index of Figures                                                74
Perpetrator’s Department                                36
                                                             Fraud Prevention Checklist                                      76
Perpetrator’s Gender                                    39

Perpetrator’s Age                                       41   Glossary of Terminology                                         78
Perpetrator’s Education Level                           41
                                                             About the ACFE                                                  79

                                                                                                              Contents Report to the Nations   3
REPORT TO THE NATIONS - 2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE - Amazon S3
KEY FINDINGS

              2,690                                    $7 billion+
                                                                                                               Median duration
                                                                                                               of a fraud scheme

              real cases of                                   IN TOTAL LOSSES
              occupational fraud
              from
                                                             $130,000
             125                  countries
                                                              MEDIAN LOSS PER CASE

                                                                                                                    MONTHS
              in                                           22%
             23
                                                       OF CASES CAUSED
                            industry
                            categories
                                                           LOSSES OF
                                                                                                                 Corruption
                                                      $1 million+                                          was the most common scheme
                                                                                                               in every global region

                                                                                     Tips           are by far the most common

                                                                                     ��
                                                                                                    initial detection method
                   Asset Misappropriation schemes                      $800,000
                   are the most common and least costly                median loss

                                                                                                 ��            internal          management
                                                                                             tips
                                                                                                 ��
                   $114,000                                                                  40%                 audit             review
                   median loss                                                                                   15%                  13%
                                          89%
                                         of cases

                                                                                     employees                 Organizations with hotlines
                                                                                     provide over half         detect fraud by tips more often
                                                                                     of tips, and nearly
                                                                                     1/3 come from
                      financial statement                                            outside parties
                                                                                                                  46%
                           fraud schemes                                                                          OF CASES
                                                                                                                                  30%
                             are the least common            10%                                                  DETECTED
                                                            of cases                                                BY TIP       OF CASES
                                   and most costly                                                                               DETECTED
                                                                                                                                   BY TIP

                                                                                                                 HOTLINES     NO HOTLINES

                   SMALL BUSINESSES
                   LOST ALMOST
                   TWICE AS MUCH
                   PER SCHEME
                   TO FRAUD
                                                     $104,000
                                                       MEDIAN LOSS
                                                                                                             $200,000   MEDIAN LOSS

                                                     100+ EMPLOYEES
REPORT TO THE NATIONS - 2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE - Amazon S3
INTERNAL CONTROL WEAKNESSES
  WERE RESPONSIBLE FOR NEARLY                                    Owners/executives
            HALF OF FRAUDS                                          accounted for
                                                                 a small percentage
                                                                       of cases
                                                                                                          Losses caused by men
                                                                                                            were 75% larger
                                                                                                          than losses caused by women

                                                                                                     1

 ALL 18 ANTI-FRAUD CONTROLS                                                                                       median losses
   ANALYZED WERE ASSOCIATED
                                                                              19%                $$$$$$$          are far greater
   WITH LOWER FRAUD LOSSES                                                    of cases           $74,000           when fraudsters
                                                                                                                      collude
    AND QUICKER DETECTION
                                                                                                     2

                                                                      but caused a               $$$$$$$$$$$$$$
                                                                                                 $150,000
                                                                      median loss of

                                                                $850,000
                                                                                                     3+

                                                                                                 $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
                                                                                                 $339,000

       DATA MONITORING/ANALYSIS and
    SURPRISE AUDITS were correlated with the
    largest reductions in fraud loss and duration
                                                                                         FRAUDSTERS WHO HAD BEEN
                                                                                         WITH THEIR COMPANY LONGER
  ���52%           Data monitoring/
                       analysis

                                      ��� 58%

                                                         85%
                                                                                            STOLE TWICE AS MUCH
                                                                                                              MORE THAN 5 YEARS’ TENURE

                                                                                                               $200,000
   lower losses                       faster detection

  ���51%
   lower losses
                       Surprise
                        audits
                                      ��� 54%
                                      faster detection
                                                         of fraudsters
                                                         displayed at least
                                                         one behavioral

                                                         red flag
                                                                                                                      MEDIAN LOSS

                                                                                                              LESS THAN 5 YEARS’ TENURE

                                                                                                                     $100,000
        Yet only 37% of victim organizations
                                                         of fraud
                                                                                                                      MEDIAN LOSS
             implemented these controls

                                                                                   Only 4%
         Over the past 10 years, occupational fraud
       referrals to prosecution declined 16%
                                                                                OF PERPETRATORS
                      TOP REASON FOR                                                 HAD A PRIOR
                      NON-REFERRALS WAS
                                                                               FRAUD CONVICTION

                                              -16%
                      FEAR OF BAD
                      PUBLICITY
                                                                              A MAJORITY OF THE VICTIMS RECOVERED NOTHING
 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

                                                                                                                           Key Findings Report to the Nations   5
REPORT TO THE NATIONS - 2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE - Amazon S3
INTRODUCTION
              Fraud in general poses a tremendous
              threat to organizations of all types
              and sizes, in all parts of the world.

              Among the various kinds of fraud that organizations
              might be faced with, occupational fraud is likely the                          The goal of the Report to the Nations
              largest and most prevalent threat. Occupational
                                                                                             is to compile detailed information
              fraud1—fraud committed against the organization by
                                                                                             about occupational fraud cases in
              its own officers, directors, or employees—constitutes
              an attack against the organization from within, by the
                                                                                             five critical areas:
              very people who were entrusted to protect its assets
                                                                                                The methods by which occupational
              and resources. Since we began tracking data on
                                                                                                fraud is committed
              occupational fraud cases in 1996, we have reviewed
              thousands of cases in which insiders collectively                                 The means by which occupational frauds
              stole billions of dollars from their employers, and                               are detected
              those cases were merely a drop in the bucket. There
              are millions of business and government organiza-                                 The characteristics of the organizations
              tions operating throughout the world and every one                                that are victimized by occupational fraud
              of them, in some way, is vulnerable or potentially
              vulnerable to fraud committed by their employees.
                                                                                                The characteristics of the people who
              Most of those employees will never steal or abuse
                                                                                                commit occupational fraud
              the trust that has been placed in them, but the ones
                                                                                                The results of the cases after the frauds
              who do can cause enormous damage. It is because
                                                                                                have been detected and the perpetrators
              of this risk that we continue to study these frauds
                                                                                                identified
              and publish the Report to the Nations.

              This study contains an analysis of 2,690 cases of                         derstand occupational fraud and the impact it has on
              occupational fraud that were investigated between                         organizations.
              January 2016 and October 2017. The data present-
              ed herein is based on information provided by the                         The data we have gathered provides a broad and
              Certified Fraud Examiners who investigated those                          deeply representative picture of occupational fraud’s
              cases. Their firsthand experience with these frauds                       impact. The cases in this study include frauds com-
              provides an invaluable resource for helping us un-                        mitted against organizations in 23 major industry
                                                                                        categories. Victim organizations range from small local
              1
               Occupational fraud is defined as the use of one’s occupation for per-    businesses to multinational corporations with thou-
              sonal enrichment through the deliberate misuse or misapplication of the
              employing organization’s resources or assets.                             sands of employees. These frauds were committed by

6   Introduction Report to the Nations
REPORT TO THE NATIONS - 2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE - Amazon S3
individuals who worked in virtually every part of the                        agers, researchers, and the public at large. Readers
organization, from entry-level employees to C-suite                          will find a wealth of information about the methods,
executives.                                                                  causes, costs, and indicators of occupational fraud, as
                                                                             well as important information on how to prevent and
The cases we studied occurred in 125 countries                               detect it. This study is the 10th edition of the Report
throughout the world, which helps us develop a global                        to the Nations, and occupational fraud remains an
view of the costs, methods, victims, and perpetrators of                     enormous threat to the global economy, just as it was
these crimes. Figure 1 shows the number of cases from                        when we published the first edition in 1996. But in the
nine key geographical regions, along with the medi-                          time since that first report, we have seen organiza-
an loss per fraud in each of those regions. (Readers                         tions make tremendous strides in terms of awareness,
should note that the number of cases per region largely                      along with significant advancements in their ability to
reflects the geographical distribution of ACFE mem-                          combat these crimes. Such advances are only possi-
bership, so this data should not be taken to mean that                       ble when there is a true understanding of the nature
fraud is more or less likely in any particular region.)                      and extent of the threat that must be dealt with. We
                                                                             publish this 2018 Report to the Nations hoping it will
Our hope is that the findings in this report will be of                      advance the collective understanding and awareness
value to anti-fraud professionals, organizational man-                       of occupational fraud risk for all those concerned.

         FIG. 1 Countries with reported cases and median loss for each region2

             United States    CASES: 1,000 (48%)        Sub-Saharan Africa       CASES: 267 (13%)   Asia-Pacific           CASES: 220 (11%)
             MEDIAN
             LOSS:    $108,000                          MEDIAN
                                                        LOSS:    $90,000                            MEDIAN
                                                                                                    LOSS:    $236,000

                                                        Latin America                               Middle East
             Western Europe       CASES: 130 (6%)       and the Caribbean      CASES: 110 (5%)      and North Africa     CASES: 101 (5%)
             MEDIAN
             LOSS:    $200,000                          MEDIAN
                                                        LOSS:    $193,000                           MEDIAN
                                                                                                    LOSS:    $200,000

                                                        Eastern Europe and
             Southern Asia             CASES: 96 (5%)   Western/Central Asia      CASES: 86 (4%)    Canada               CASES: 82 (4%)

             LOSS: $100,000                                      $150,000                                    $200,000
             MEDIAN                                     MEDIAN                                      MEDIAN
                                                        LOSS:                                       LOSS:

         2
             Geographical information was provided in 2,092 of the cases submitted. See pgs. 56–73 for lists of cases submitted by country.

                                                                                                                                   Introduction Report to the Nations   7
REPORT TO THE NATIONS - 2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE - Amazon S3
THE COST OF
                                                           Accordingly, providing a measure of the cost of fraud
                                                           is an incredibly important endeavor. It is also an

            OCCUPATIONAL
                                                           incredibly difficult one, given the number of unknown
                                                           factors required to make such an estimate. No one

            FRAUD
                                                           knows the amount of frauds that go undetected or
                                                           unreported, and even for those frauds that do come to
                                                           light, the full amount of loss might never be calculated.
            How much money do                              Such limitations mean that any attempts to quantify

            organizations lose as a                        the global amount of fraud will be imperfect.

            result of fraud?                               Projecting Total Fraud Losses
                                                           Based on Imperfect Data
                                                           Even with these limitations on projecting the total
            Anti-fraud professionals know just
                                                           amounts lost to fraud, however, we know that such a
            how devastating a fraud can be to              projection has an important place in the fight against
            its victims. But they are not the only         fraud. Consequently, we asked survey participants,
            ones who benefit from insight into             based on their professional experience, what per-
                                                           centage of revenues they believe a typical organiza-
            the amount of damage that fraud                tion loses to fraud each year. The median response
            causes organizations and their stake-          provided by these CFEs is that organizations lose 5%
            holders. Business leaders need to              of their annual revenues to fraud. While this number
                                                           is only a general estimate based on the opinions of
            understand how much is at stake
                                                           the CFEs who took part in our study, it represents the
            as they assess their risks and make            collective observations of more than 2,000 anti-fraud
            resource-allocation decisions. Reg-            experts who together have investigated hundreds
            ulators need to determine where to             of thousands of fraud cases. To place their estimate
                                                           in context, if the 5% loss estimate were applied to
            focus their enforcement efforts. In-           the 2017 estimated Gross World Product of USD
            vestors and customers need to make             79.6 trillion, it would result in a projected total global
            informed decisions about where                 fraud loss of nearly USD 4 trillion.3 To be clear, this
                                                           number is only an estimate and, given the limitations
            to direct their own money. And the
                                                           described above, it is unlikely we will ever be able
            media desires context and direction            to calculate the true cost of fraud on a global scale.
            for helping to raise awareness of the          But we can be certain that the amount of damage is
            issue to the general public.                   incredibly large, and this estimate, provided by an-
                                                           ti-fraud professionals who work to prevent and detect
                                                           fraud on a daily basis, helps give us some insight into
                                                           just how big the problem may be.

                                                           The Fraud Costs We Know
                                                           Determining total fraud losses—whether globally, re-
                                                           gionally, by industry, or even within a specific organiza-
                                                           tion—is outside the primary scope of our study. Instead,
                                                           we focus on analyzing known data to better under-

                                                           3
                                                            See https://www.cia.gov/library/publications/the-world-factbook/geos/
                                                           xx.html (retrieved March 22, 2018).

8   The Cost of Occupational Fraud Report to the Nations
REPORT TO THE NATIONS - 2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE - Amazon S3
stand the risks posed by occupational fraud. To                         FIG. 2 How much does an occupational fraud cost
that end, we examined the losses incurred in the                        the victim organization?
actual cases of fraud reported to us to learn about                     Less than $200,000
how fraud affects its victims.                                                                                                                     55%

The total loss caused by the cases in our study                         $200,000–$399,999
exceeded USD 7.1 billion. While we do not know
                                   4
                                                                                                                                                    11%
the total number of cases of fraud that occurred
globally during our study period, it is safe to as-                     $400,000–$599,999
sume that the 2,690 cases included in our study                                                                                                         7%
represent only a tiny fraction of the frauds com-
mitted against organizations worldwide during                           $600,000–$799,999
that time. Thus, the USD 7.1 billion in known loss-                                                                                                     3%
es—while staggering on its own—does not come
                                                                        $800,000–$999,999
close to representing the total amount lost to
fraud. The true global cost of fraud is likely mag-                                                                                                     2%
nitudes higher, especially when factoring in the
                                                                        $1 million or more
indirect costs, such as reputational harm and loss
of business during the aftermath of a scandal.                                                                                                     22%

The mean, or average, loss due to the frauds in
our study was USD 2.75 million,5 which is also an
                                                                                 Throughout this report, we further examine
enormous amount when considering how much
                                                                                these losses through different lenses, based
damage such a loss represents to most organi-
                                                                               on the specific schemes, victim organizations,
zations. However, due to the presence of several
                                                                                  perpetrators involved, and other factors.
very large frauds in our data, this amount likely
                                                                             We hope that our research into and analysis of these cases
does not illustrate the typical fraud case. Conse-
                                                                               helps shed additional light on the way that fraud impacts
quently, throughout this report we use median
                                                                                 the global business community and its stakeholders.
loss calculations, rather than mean, to provide
a more accurate representation of how fraud
typically affects organizations.

The median loss for all cases in our study was
USD 130,000. Figure 2 shows the loss distribution
of the cases. While 55% caused less than USD
200,000 in financial damage, more than one-fifth
resulted in a loss of at least USD 1 million.

4
  The total losses represented in our study were actually signifi-
cantly higher than USD 7.1 billion. However, our survey results
included a few cases with losses so large that including them in the
total loss figure may have enabled them to be identified. To avoid
compromising the confidentiality of our survey participants, we
winsorized the top and bottom 1% of the data used in this total loss
calculation (i.e., assigned all cases in the top 1% and bottom 1% the
same value as the 99th percentile and 1st percentile, respectively).
While including those cases would increase the total loss amount
figure substantially, we believe it prudent to both ensure those
cases remain unidentified and conservatively report loss amounts.

5
  As with the total loss figure, the top and bottom 1% of the data
were winsorized for purposes of the average loss calculation.

                                                                                                 The Cost of Occupational Fraud Report to the Nations        9
REPORT TO THE NATIONS - 2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE - Amazon S3
HOW
           OCCUPATIONAL
           FRAUD IS                                                   FIG. 3 How is occupational fraud committed?

           COMMITTED                                                                          89%

           What methods do
           fraudsters use to
           commit their schemes?

                                                                      PERCENT OF CASES
           One of the goals of the first Report to the
           Nation was to examine the methods by                                                              38%
           which fraudsters commit their schemes,
           and we have continued this line of study in
           every subsequent report. Over the last two
           decades, even with tremendous technolog-                                                                         10%
           ical development and numerous changes in
           the global business and regulatory environ-
           ments, our research shows that occupation-                                         Asset                       Financial
                                                                                         misappropriation Corruption   statement fraud
           al fraud falls into several time-tested cate-
           gories. The taxonomy of these categories
           is illustrated in the Occupational Fraud and
                                                                                            $114,000
           Abuse Classification System, also known as
           the Fraud Tree, as depicted in Figure 4.
                                                                                                          $250,000
                                                                      MEDIAN LOSS

           Categories of Occupational Fraud
           Of the three primary categories of occupational fraud,
           asset misappropriations are by far the most common,
           occurring in 89% of the cases in our study. However,
           they are also the least costly, causing a median loss of
           USD 114,000. Corruption schemes are the next most
           common form of occupational fraud; 38% of the cases
           in our study involved some form of corrupt act. These
           schemes resulted in a median loss to the victim organi-
           zations of USD 250,000. The least common and most
           costly form of occupational fraud is financial statement
                                                                                                                         $800,000
           fraud, which occurred in 10% of the cases and caused a
           median loss of USD 800,000.

10   How Occupational Fraud Is Committed Report to the Nations
FIG. 4 Occupational Fraud and Abuse Classification System (the Fraud Tree)6

                                  Corruption                               Asset Misappropriation                                   Financial Statement Fraud

                                                                                                                                      Net Worth/            Net Worth/
Conflicts of                               Illegal Gratuities      Economic                                                           Net Income            Net Income
 Interest                Bribery                                   Extortion                                                        Overstatements        Understatements

 Purchasing              Invoice                                                                                                        Timing                   Timing
  Schemes               Kickbacks                                                                                                     Differences              Differences

    Sales                                                                                                                              Fictitious             Understated
                       Bid Rigging                                                                                                     Revenues                Revenues
  Schemes

                                                                                                                                       Concealed              Overstated
                                                                                                                                     Liabilities and         Liabilities and
                                                                                                                                       Expenses                Expenses

                                                                                                                                      Improper                 Improper
                                                                                                                                        Asset                    Asset
                                                                                                                                      Valuations               Valuations

                                                                                                                                       Improper                 Improper
                                                                                                                                      Disclosures              Disclosures

                                           Cash                                                                                                Inventory and All
                                                                                                                                                 Other Assets

  Theft of Cash                        Theft of Cash                                              Fraudulent                            Misuse                  Larceny
    on Hand                              Receipts                                               Disbursements

                                                                                                                                                                 Asset
                                                                                                                                                              Requisitions
                                                                    Billing         Payroll        Expense            Check and           Register           and Transfers
                    Skimming                  Cash Larceny                                      Reimbursement          Payment
                                                                   Schemes         Schemes                                             Disbursements
                                                                                                   Schemes            Tampering
                                                                                                                                                               False Sales
                                                                                                                                                              and Shipping
                                                                     Shell          Ghost       Mischaracterized
                                       Refunds                                     Employee                         Forged Maker        False Voids
      Sales         Receivables                                    Company                         Expenses
                                      and Other                                                                                                               Purchasing
                                                                                                                                                             and Receiving
                                                                     Non-                         Overstated
                                                                  Accomplice       Falsified                           Forged
                     Write-Off                                                                    Expenses           Endorsement       False Refunds
   Unrecorded                                                       Vendor          Wages
                     Schemes                                                                                                                                  Unconcealed
                                                                                                                                                                Larceny
                                                                   Personal      Commission        Fictitious
                     Lapping                                      Purchases       Schemes                           Altered Payee
   Understated                                                                                     Expenses
                     Schemes

                                                                                                    Multiple          Authorized
                   Unconcealed                                                                  Reimbursements          Maker

6
  The definitions for many of the categories of fraud schemes in the Fraud Tree are found in the Glossary of Terminology on pg. 78. In previous reports, the category
check and payment tampering was referred to simply as check tampering. However, to better reflect the increasing shift toward electronic payment methods, we
have changed the category title.

                                                                                                                   Report to the NationsFraud
                                                                                                                   How Occupational             Committed Report
                                                                                                                                          HowIsOccupational       to Committed
                                                                                                                                                            Fraud Is the Nations   11
When assessing an                            FIG. 5 How often do fraudsters commit more than one type of occupational
               organization’s fraud risks                   fraud?
               and designing anti-fraud
               controls, it is important to
               remember that fraudsters
               typically seize whatever                                                                                          Financial
                                                                                                                              statement fraud
               opportunity arises when
               committing their schemes.
               Thus, many frauds—                                                        Asset
               including nearly one-third                                           misappropriation
                                                                                                                                Corruption
               of the cases in our study,
               as illustrated in Figure
               5—involve more than one
               form of occupational fraud.

               Asset Misappropriation
               Sub-Schemes
               Within the category of                        Asset misappropriation only                                                                            57%
               asset misappropriation,
                                                             Asset misappropriation and corruption                                                                  23%
               our research shows that
               there are several dis-                        Corruption only                                                                                          9%
               tinct sub-categories of
               schemes. The heat map                         Corruption, asset misappropriation, and financial statement fraud                                        4%
               in Figure 6 illustrates the
                                                             Asset misappropriation and financial statement fraud                                                     3%
               relative frequency and cost
               of each of these scheme                       Financial statement fraud only                                                                           1%
               types. The schemes falling
                                                             Corruption and financial statement fraud                                                                 1%
               in the darkest area of the
               heat map—check and pay-
               ment tampering,7 billing,
               and theft of noncash as-                     FIG. 6 What asset misappropriation schemes present the greatest risk?
               sets—rank among the most
               common and the costliest                                                                  Check and payment tampering
                                                                                                                $150,000 (12%)
               scheme types and thus
               typically pose the greatest
                                                                                                                                                   Billing
               risk to organizations.                                                                                                          $100,000 (20%)
                                                                                                                                                             Noncash
                                                                                                                                                           $98,000 (21%)
               7
                In previous reports, this category
               was referred to simply as check
               tampering. However, to better                                                                Cash larceny
               reflect the increasing shift toward                                                          $75,000 (11%)
               electronic payment methods, we                                               Payroll
                                                                                          $63,000 (7%)
               have changed the category title to                                                            Skimming
               check and payment tampering.                                                                 $50,000 (11%)
                                                                                                                                Expense reimbursements
                                                                 Register disbursements                                              $31,000 (14%)
                                                                      $29,000 (3%)                                          Cash on hand
                                                                                                                            $20,000 (15%)

                                                           LESS RISK                                                                                          MORE RISK

12   How Occupational Fraud Is Committed Report to the Nations
CORRUPTION

Corruption represents one of the most significant fraud risks for organizations in many
industries and regions. Understanding the specific factors involved in corruption schemes
can help organizations effectively prevent, detect, and investigate them.

   Percent of cases involving                 corruption                                                                               Industries with highest
                                                                                                                                       proportion of

      40%                                                  36%                   60%                                                   CORRUPTION CASES:
                                                 WESTERN                           EASTERN EUROPE AND
                                                  EUROPE                           WESTERN/CENTRAL ASIA
         CANADA

   30%                                                                                            51%

     UNITED STATES
                                                                                       62%
                                              49%

                                                                                                                                                        53%
                                                                                             ASIA-PACIFIC
                                                     MIDDLE EAST AND
                                                    ____NORTH AFRICA                   SOUTHERN
                                                                                         ASIA
                                                                                                                                                        ENERGY
                     51%
                                                              SUB-SAHARAN
                                                                 AFRICA

                     LATIN AMERICA
                        AND THE                                  49%
                       CARIBBEAN

                                                                                                                                                        51%
                                                                                                                                                  MANUFACTURING

  70%
                            of corruption cases were perpetrated by
                             someone in a POSITION OF AUTHORITY
                                                                                                            82%
                                                                                                            of corruption cases were
                                                                                                            committed by males
                                                                                                                                                          50%
                                                                                                                                                    GOVERNMENT
                                                                                                                                                     AND PUBLIC
                                                                                                                                                   ADMINISTRATION
                                                                 38%           MANAGER                      WHILE ONLY

     27% EMPLOYEE
                                                                                                            18%
           3% OTHER                                              32%
                                                                                                                                                 50                %
                                                                               OWNER/                       of corruption cases were
                                                                               EXECUTIVE                    committed by females

                                                                                                                                                  OF CORRUPTION CASES

                     TOP RED FLAGS                                                                                                                were detected
                                                                                                                                                     by a tip
                       in corruption cases

                           43%      Living beyond means

                   34%      Unusually close association with vendor/customer

            23%    Financial difficulties

            21%   “Wheeler-dealer” attitude

                                                                                                              How Occupational Fraud Is Committed Report to the Nations   13
Duration of                                       FIG. 7 How does the duration of a fraud relate to median loss?
                     Fraud Schemes                                                           27%

                     Examining how long frauds
                     tend to last can also provide
                     insight into how they affect                                                       19%
                     their victims. The median

                                                                       PERCENT OF CASES
                     duration for all of the fraud
                                                                                                                             13%
                     cases in our study was 16
                                                                                                                                         11%
                     months. However, it stands                                                                   10%
                     to reason that the longer a                                                                                                                              8%
                     fraud goes undetected, the                                                                                                                     6%
                                                                                                                                                     5%
                     larger the scheme will grow.
                     Figure 7 shows that frauds
                     that last over 60 months are
                     more than 20 times as costly                                         6 months     7–12      13–18      19–24      25–36       37–48       49–60       More than
                                                                                            or less   months     months     months     months      months      months      60 months
                     as those that are caught in the
                     first six months. Our data also                                       $30,000
                     indicates that fraudsters tend                                                   $75,000

                     to start small and increase                                                                $125,000

                     their frauds rapidly over                                                                             $200,000
                                                                       MEDIAN LOSS

                     the first three years. Thus,
                     it is incredibly important for
                     organizations to implement
                                                                                                                                      $400,000
                     proactive fraud detection                                                                                                    $425,000

                     mechanisms to catch frauds                                                                                                              $500,000
                     quickly and minimize their
                     damage (see pg. 18).

                                                                                                                                                                           $715,000

        CONCEALING FRAUD

        An act of fraud typically involves not only the commission of the scheme itself, but also efforts
        to conceal the misdeeds. Understanding the methods fraudsters use to cover their crimes can
        help organizations better design prevention mechanisms and detect the warning signs of fraud.

                                                TOP 8 CONCEALMENT METHODS USED BY FRAUDSTERS

           55%                   48%                    42%                                 34%                 31%                30%              29%                   27%
     Created fraudulent     Altered physical      Created fraudulent Altered transactions Altered electronic                Destroyed physical Created fraudulent    Created fraudulent
     physical documents        documents          transactions in the in the accounting documents or files                     documents           electronic          journal entries
                                                  accounting system         system                                                             documents or files

14         How Occupational Fraud Is Committed Report to the Nations
We also examined the duration        FIG. 8 How long do different occupational fraud schemes last?
    of the cases reported to us           Payroll
    based on the type of scheme                                                                                      30 months
    involved. Figure 8 shows the
    result of this analysis. The          Check and payment tampering
                                                                                                                       24 months
    payroll schemes in our study
    tended to last the longest,
                                          Financial statement fraud
    with a median duration of 30                                                                                       24 months
    months, while schemes involv-
    ing cash on hand and register         Expense reimbursements
    disbursements were both                                                                                            24 months
    typically uncovered one year
                                          Billing
    after they began.
                                                                                                                       24 months

                                          Cash larceny
                                                                                                                       24 months

                                          Corruption
                                                                                                                       22 months

                                          Skimming
                                                                                                                       18 months

                                          Noncash
                                                                                                                       18 months

                                          Cash on hand
                                                                                                                       12 months

                                          Register disbursements
                                                                                                                       12 months

                             How to Conceal:                                           what to Conceal:

3
 ONLY

 %
                        ����� �
                           Create, Alter, or Destroy?                                physical or electronic evidence?

         OF CASES

                             80%                             80%
                                                             Altered existing
  DID NOT                   Created fraudulent
                                 evidence
                                                                 evidence
   involve                                                                               21%               63%              12%

                        ���
any attempts
 to conceal
  the fraud
                                                         Manager-level

                             43%
                                                         fraudsters are more
                                                         likely to alter evidence.
        All of these
        unconcealed             Deleted or               Owners/executives are       ELECTRONIC                           PHYSICAL
        cases were          destroyed evidence           more likely to create                           BOTH
                                                         or delete evidence.          EVIDENCE                            EVIDENCE
        committed
        by owners/
        executives

                                                                                          How Occupational Fraud Is Committed Report to the Nations   15
DETECTION
                                       How are fraud schemes
                                       initially detected?

                                       Understanding the methods by
                                       which occupational frauds are
                                       detected is critical for both investi-
                                       gating schemes and implementing
                                       effective prevention strategies. We
                                       asked survey participants to tell us
                                       how the frauds they investigated
                                       were initially detected, which helps
                                       us understand how organizations
                                       are most likely to discover frauds
                                       in the future. This data also shows
                                       how organizations can take steps
                                       to detect fraud proactively, rather
                                       than passively.

                                       Initial Detection of
                                       Occupational Frauds
                                       Figure 9 shows that the leading detection
                                       methods are tips, internal audit, and man-
                                       agement review. This finding is not surpris-
                                       ing, as these have been the three most com-
                                       mon means of detecting occupational fraud
                                       in every edition of the report since 2010.
                                       Collectively, these three detection methods
                                       were cited in 68% of the cases in our current
                                       study. Tips were by far the most common
                                       means of detection at 40% of cases—more
                                       than internal audit (15%) and management
                                       review (13%) combined.

16   Detection Report to the Nations
Tip Sources
Since tips are the most common detection method,        but this data suggests organizations should also
it is important to understand where those tips come     consider promoting reporting mechanisms to outside
from. Figure 10 shows that slightly more than half      parties, especially customers and vendors. Addition-
of all tips (53%) were provided by employees of the     ally, 14% of tips came from an anonymous source,
victim organizations. Meanwhile, nearly one-third       demonstrating that a significant portion of those who
(32%) of the tips that led to fraud detection came      reported fraud did not want their identities known.
from people outside the organization: customers,        Whistleblowers often have a fear of being identified
vendors, and competitors. Active cultivation of tips    or retaliated against, which is why it is important that
and complaints, such as the promotion of fraud          they be able to make reports anonymously where
hotlines, is often geared primarily toward employees,   such practice is legally permissible.

FIG. 9 How is occupational fraud initially detected?                     FIG. 10 Who reports occupational fraud?
Tip
                                                          40%

Internal audit
                                                           15%

Management review
                                                           13%
                                                                                                              Employee
By accident                                                                                                   53%
                                                            7%

Other
                                                           6%

Account reconciliation                                                                           Customer
                                                           5%                                    21%

Document examination
                                                           4%

External audit                                                                               Anonymous
                                                           4%                                14%

Surveillance/monitoring
                                                           3%
                                                                                        Vendor
                                                                                        8%
Notified by law enforcement
                                                           2%
                                                                                     Other
IT controls                                                                          5%
                                                            1%
                                                                                  Competitor
Confession                                                                        3%
                                                            1%
                                                                                Shareholder/owner
                                                                                2%

                                                                           Internal source       External source          Other

                                                                                                     Detection Report to the Nations   17
Median Loss and Duration
                   by Detection Method
                   In addition to determining the most common meth-                                    passive detection methods because those mechanisms
                   ods of detection, we also analyzed the median loss                                  might or might not involve proactive efforts specifically
                   and duration of fraud schemes based on how they                                     to identify fraud, depending on the circumstances.
                   were uncovered. Our results indicate that there is a
                   correlation between the way in which occupational                                   Our findings show that median duration and median
                   fraud schemes are detected and the severity of the                                  loss were relatively low in frauds that were detected
                   fraud. More importantly, the data points to steps or-                               by active methods. Frauds detected passively tended
                   ganizations can take to detect fraud proactively and,                               to last much longer and have larger median losses.
                   in doing so, mitigate losses.                                                       For instance, frauds detected actively by IT controls
                                                                                                       tended to last five months and cause a median loss of
                   Figure 11 portrays the median loss and median dura-
                                                                                                       USD 39,000, compared to schemes detected passive-
                   tion for all cases, based on the method by which they
                                                                                                       ly through notification from law enforcement, which
                   were detected. We grouped each of these detection
                                                                                                       tended to last two years and cause a median loss of
                   methods into three categories: active, passive, or
                                                                                                       almost USD 1 million. The key takeaway from this data
                   potentially active or passive. Active detection methods
                   (shaded teal) involve a deliberate search for miscon-                               is that organizations can reduce the impact of fraud
                   duct from someone within the organization or an inter-                              by pursuing internal controls and policies that actively
                   nal control designed to detect fraud. Passive detection                             detect fraud, such as thorough management review,
                   methods (shaded black) refer to cases in which the                                  account reconciliation, and surveillance/monitoring.
                   organization discovers the fraud by accident, confes-                               Organizations that do not actively seek out fraud are
                   sion, or unsolicited notification by another party. We                              likely to experience schemes that continue for much
                   classified tips and external audit as potentially active or                         longer and at a higher cost.

                   FIG. 11 How does detection method relate to fraud duration and loss?

                                            30        Active detection method
                                                                                                                                            $186,000
                                                      Potentially active or passive detection method
               MEDIAN MONTHS TO DETECTION

                                                                                                                                            24 months
                                            25        Passive detection method
                                                                                                                              $150,000
                                            20                                                                      $250,000 24 months                 $935,000
                                                                                                                    23 months                          24 months

                                            15                                                  $130,000 $126,000
                                                                                                18 months 18 months
                                                                                       $110,000
                                            10                                $108,000 14 months
                                                                    $52,000 12 months
                                                                    11 months
                                            5
                                                          $50,000
                                                 $39,000 6 months
                                                 5 months
                                            0
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18   Detection Report to the Nations
HOTLINES AND REPORTING MECHANISMS

The presence of a hotline or other reporting mechanism affects
how organizations detect fraud and the outcome of the case.

  Fraud losses were
                     63            $200,000
                                   LOREM IPSUM
                                                 %
                                                 of victim
                                                 organizations
                                                 had hotlines
                                                                       46%
                                                                       OF CASES
                                                                        DETECTED
                                                                          BY TIP

                                                                       HOTLINES
                                                                                       30%
                                                                                       OF CASES
                                                                                       DETECTED
                                                                                         BY TIP

                                                                                    NO HOTLINES

                                                          Corruption is particularly likely
                                                                                                        Organizations
                                                                                                        with hotlines
                                                                                                       detected fraud by
                                                                                                        tip more often

  50%      SMALLER
  at organizations
                        $100,000
                                    DOLOR SIT
                                                                to be detected by tip
  with hotlines                                                             Asset                      Financial

                                                       ��� ��� ���
                                                          Corruption   Misappropriation            Statement Fraud
  than those without

 Organizations without hotlines were                       50%
                                                           DETECTED
                                                                            38%
                                                                            DETECTED
                                                                                                        38%
                                                                                                        DETECTED
 more than TWICE AS LIKELY to detect                         BY TIP           BY TIP                      BY TIP

 fraud by accident or by external audit

            Telephone hotlines are most popular, but
        whistleblowers use various reporting mechanisms                            NOT ALL TIPS COME
                                                                                   THROUGH HOTLINES
                                                      Web-based/              When a reporting mechanism is not
 Telephone hotline            Email                   online form             used, whistleblowers are most likely
                                                                                          to report to:

          42%                      26%                           23%               DIRECT SUPERVISOR 32%
                                                                                       EXECUTIVE 15%
 Mailed letter/form           Other                        Fax               FRAUD INVESTIGATION TEAM 13%
           16%                       9%                      1%                        COWORKER 12%
                                                                                    INTERNAL AUDIT 10%
                                                                                                  Detection Report to the Nations   19
VICTIM ORGANIZATIONS
                             How are different kinds of organizations
                             affected by occupational fraud?

                             To better understand the victim organizations in our study, we asked
                             participants to provide information about
                                                                   T Y P Ethe
                                                                           O F Vorganizations’
                                                                                 I C T I M O R G A N I Z A T type,
                                                                                                             I O N — size,
                                                                     FREQUENCY AND MEDIAN LOSS
                             and industry, as well as the mechanisms that the organizations had in
                             place to prevent and detect fraud at the time the scheme occurred.

               Type of Organization                                  FIG. 12 What types of organizations are victimized by
                                                                     occupational fraud?
               As shown in Figure 12, more than 70% of
                                                                                          42%
               the frauds in our study occurred at for-prof-
               it organizations, with 42% of the victim
                                                                    PERCENT OF CASES

                                                                                                     29%
               organizations being private companies and
               29% being public companies. The private
                                                                                                                 16%
               companies in our study suffered the greatest
                                                                                                                                    9%
               median loss, at USD 164,000. Not-for-profit
                                                                                                                                                     4%
               organizations were the victim in only 9% of
               frauds and had the smallest median loss of                                Private    Public
                                                                                                              Government       Not-for-profit       Other
                                                                                        company    company
               USD 75,000; however, for many not-for-profit
               entities, financial resources are extremely
               limited and a loss of USD 75,000 can be
               particularly devastating.
                                                                    MEDIAN LOSS

               Level of Government Organization                                                                                  $75,000

               Resources and operations vary greatly by
               level of government, meaning that fraud can                                         $117,000    $118,000                            $120,000
               affect these organizations differently. Con-
               sequently, we broke down the government
               fraud cases in our study based on the level                              $164,000

               of government agency involved. While there
               was not a large variation in the percentage
                                                                                       FIG. 13 What levels of government are victimized

                                                                                       38+31+265F
               of schemes that occurred at local, state/                               by occupational fraud?
               provincial, and national levels, the frauds at
               national-level agencies tended to be much
               larger, causing a median loss approximately                                                           National: 38%                        Local: 31%
               twice as large as the losses experienced by                                                           ($200,000*)                          ($92,000*)

               local and state/provincial governments (see                                                           State/provincial: 26%                Other: 4%
                                                                                                                     ($110,000*)                          ($58,000*)
               Figure 13).
                                                                                                                *Dollar amounts are median loss.

20   Victim Organizations Report to the Nations
Size of Organization
The size of an organization’s staff can directly affect both the opportunity for
fraud and the ability to enact certain anti-fraud mechanisms. Larger entities
typically have more resources to invest in their anti-fraud programs, as well as
a greater ability to separate duties among staff members to help prevent fraud;
however, the large staff size can also mean more potentially dishonest employ-
ees who might attempt schemes and more complex processes and transac-
tions, which can increase the risk of fraud.

To provide some insight into the relative risks of fraud for organizations of
various sizes, we analyzed the cases reported to us based on the number of
employees at the victim organization. Figure 14 shows that small organiza-
tions (those with fewer than 100 employees) both experienced the greatest
percentage of cases in our study (28%) and suffered the largest median loss
(USD 200,000). See “Fraud in Small Businesses” on pgs. 22–23 for more
information about how fraud affects these organizations.

FIG. 14 How does an organization’s size relate to its occupational fraud risk?
                           28%
                                                   26%
                                                                24%
                                       22%
     PERCENT OF CASES
FRAUD IN SMALL BUSINESSES
       Fraud can be especially devastating to small businesses. These organizations typically have
       fewer resources to both prevent and recover from a fraud, and they often require an increased
       level of trust in employees due to a lower ability to implement robust anti-fraud controls.

       SMALL BUSINESSES
       LOSE ALMOST
       TWICE AS MUCH
       PER SCHEME TO
       OCCUPATIONAL FRAUD

                                                      0 EMPLOYE        + EMPLOYE
                                                    10         E     00         E

                                                                                     S
                                                    <

                                                                   1
                                                               S

                   Median loss:
                                                                                      Median loss:

             $200,000                                                                 $104,000

      Frauds detected by tip:                           29%            44%
           Frauds caused by
     lack of internal controls:                         42%            25%
      Frauds perpetrated by
        an owner/executive:                             29%            16%
22     Victim Organizations Report to the Nations
32%
             Corruption
                                                                                                                                                                                                                        43%
                                                                                                                                                            29%
                    Billing
                                                                                                              18%
      Check and                                                                                                               22%
payment tampering                                                  8%
          Expense                                                                                                          21%
    reimbursements                                                              11%

              Skimming                                                                                                20%                           Small businesses face
                                                                                                                                                            DIFFERENT RISKS
                                                                   8%
                                                                                                                      20%
        Cash on hand
                                                                                             14%
                                                                                                     16%
                                                                                                                                                  than larger organizations
               Noncash
                                                                                                                               22%
           Financial                                                                                 16%
     statement fraud                                           7%

         Cash larceny                                                                        14%
                                                                       9%

                   Payroll                                                               13%
Industry of Organization
               In addition, we examined the cases reported to us based on the industry of the victim organization. The greatest num-
               ber of cases in our study occurred in the banking and financial services, manufacturing, and government and public
               administration sectors. Readers should note that this data likely represents the industries that most often employ
               CFEs, rather than the industries that are most susceptible to fraud. However, information about occupational fraud in
               various industries can be useful for benchmarking purposes.

               FIG. 15 How does occupational fraud affect organizations in different industries?

                    17+83+R
                          Banking and
                                       366
                                        Cases

                       financial services
                       M E D I A N LO S S :

                      $110,000
                                                   10+90+R
                                                        Manufacturing
                                                                       212
                                                                        7%
                                                                       Cases

                                                      M E D I A N LO S S :

                                                   $240,000
                                                                                 9+91+R
                                                                                   Government and
                                                                                                   201
                                                                                                   14%
                                                                                                   Cases

                                                                                 public administration
                                                                                  M E D I A N LO S S :

                                                                                 $125,000
                                                                                                           7+93+R 5+95+R
                                                                                                                 Health care
                                                                                                                             158
                                                                                                                             Cases

                                                                                                            M E D I A N LO S S :

                                                                                                           $100,000
                                                                                                                                             Retail
                                                                                                                                      M E D I A N LO S S :

                                                                                                                                      $50,000
                                                                                                                                                          108
                                                                                                                                                          Cases

                    5+95+R Insurance
                                        101
                                        Cases

                      M E D I A N LO S S :

                     $153,000
                                                   4+96+R  Education
                                                                        97
                                                                       Cases

                                                      M E D I A N LO S S :

                                                     $68,000
                                                                                 4+96+REnergy
                                                                                                   94
                                                                                                  Cases

                                                                                 M E D I A N LO S S :

                                                                                 $300,000
                                                                                                           4+96+R 4+96+R
                                                                                                              Construction
                                                                                                                             90
                                                                                                                             Cases

                                                                                                           M E D I A N LO S S :

                                                                                                           $227,000
                                                                                                                                             Other
                                                                                                                                      M E D I A N LO S S :

                                                                                                                                      $70,000
                                                                                                                                                           84
                                                                                                                                                          Cases

                    4+96+R              83
                                        Cases

                       Transportation and
                          warehousing
                        M E D I A N LO S S :
                                                   4+96+R              76
                                                                       Cases

                                                  Food service and hospitality
                                                      M E D I A N LO S S :

                                                     $90,000
                                                                                 3+97+R
                                                                                     Technology
                                                                                                   68
                                                                                                   Cases

                                                                                 M E D I A N LO S S :

                                                                                 $150,000
                                                                                                           3+97+R 3+97+R
                                                                                                            or social services
                                                                                                                               60
                                                                                                                              Cases
                                                                                                           Religious, charitable,
                                                                                                            M E D I A N LO S S :

                                                                                                           $90,000
                                                                                                                                                            58
                                                                                                                                                           Cases

                                                                                                                                       Services (professional)
                                                                                                                                         M E D I A N LO S S :

                                                                                                                                      $258,000
                      $140,000

                    2+98+R             51
                                       Cases

                      Arts, entertainment,
                         and recreation
                       M E D I A N LO S S :
                                                   2+98+R
                                                     Telecommunications
                                                                        50
                                                                       Cases

                                                      M E D I A N LO S S :

                                                    $100,000
                                                                                 2+98+R
                                                                                     Real estate
                                                                                                    35
                                                                                                   Cases

                                                                                 M E D I A N LO S S :

                                                                                 $180,000
                                                                                                           1+99+R 1+99+R       32
                                                                                                                              Cases
                                                                                                            Agriculture, forestry,
                                                                                                            fishing, and hunting
                                                                                                             M E D I A N LO S S :

                                                                                                           $136,000
                                                                                                                                              Utilities
                                                                                                                                       M E D I A N LO S S :

                                                                                                                                      $150,000
                                                                                                                                                           29
                                                                                                                                                           Cases

                      $88,000

                    1+99+R
                        Services (Other)
                                        28
                                        Cases

                       M E D I A N LO S S :

                      $82,000
                                                   1+99+R   Mining
                                                                        27
                                                                       Cases

                                                      M E D I A N LO S S :

                                                   $208,000
                                                                                 1+99+R
                                                                                 Communications and
                                                                                    publishing
                                                                                                   24
                                                                                                   Cases

                                                                                  M E D I A N LO S S :
                                                                                                           1+99+R
                                                                                                              Wholesale trade
                                                                                                                              24
                                                                                                                             Cases

                                                                                                            M E D I A N LO S S :

                                                                                                           $110,000
                                                                                 $525,000
24   Victim Organizations Report to the Nations
Most Common Schemes by Industry
Understanding the frequency of specific fraud schemes within different industries can help organizations assess
and design controls to guard against the schemes that pose the most significant threats. Figure 16 provides a heat
map showing the relevant risk for each category of occupational fraud in every industry that had at least 50 report-
ed cases in our study. Boxes are shaded from light to dark red based on the respective level of occurrence, with
darker boxes indicating higher-frequency schemes.

FIG. 16 What are the most common occupational fraud schemes in various industries?

                                                                                                                                       Financial statement fraud
                                                                                                              Expense reimbursements

                                                                                                                                                                                         Register disbursements
                                                                             Check and payment
                                                              Cash on hand
                                               Cash larceny

                                                                                                 Corruption
                                                                             tampering

                                                                                                                                                                                                                  Skimming
                                                                                                                                                                   Noncash

                                                                                                                                                                             Payroll
                                     Billing

 INDUSTRY                    Cases
 Banking and financial
                             338     11%       14%            23%               12%              36%          7%                       8%                          11%       2%          3%                       9%
 services

 Manufacturing                201    27%       8%             15%               12%              51%          18%                      10%                         28%       5%          3%                       7%

 Government and public
                              184    15%       11%            11%                9%              50%          11%                      5%                          22%       7%          2%                       11%
 administration

 Health care                  149    26%       7%             13%               13%              36%          16%                      11%                         19%       17%         1%                       12%

 Retail                       104    20%       10%            19%                9%              28%          8%                       12%                         34%       5%         13%                       13%

 Education                    96     23%       19%            19%                6%              38%          18%                      6%                          19%       6%          0%                       14%

Insurance                     87     20%       9%             3%                18%              45%          8%                       7%                          11%       3%          1%                       11%

Energy                        86     20%       2%             10%               12%              53%          10%                      3%                          27%       7%          2%                       10%

Construction                  83     37%       12%            8%                19%              42%          23%                      16%                         23%       14%         1%                       13%

Transportation and
                              79     25%       8%             8%                 9%              46%          15%                      8%                          28%       3%          3%                       13%
warehousing
 Food service and
                              75     17%       16%            20%               11%              29%          12%                      12%                         24%       7%          0%                       23%
 hospitality

 Technology                   62     26%       5%             10%                8%              42%          21%                      16%                         32%       8%          0%                       6%

 Religious, charitable, or
                              58     40%       9%             22%               19%              34%          29%                      10%                         19%       22%         3%                       17%
 social services

 Services (professional)      54     26%       17%            15%              26%               17%          30%                      13%                         13%       15%         0%                       15%

 Arts, entertainment,
                              50     14%       20%            36%                6%              32%          12%                      8%                          18%       4%          8%                       28%
 and recreation

LESS RISK                                                                                                                                                                               MORE RISK

                                                                                                                                                                             Victim Organizations Report to the Nations      25
As noted in Figure 16 on pg. 25, corruption poses           Effectiveness of Anti-Fraud Controls
               a significant risk to several industries, with the most
                                                                           Demonstrating the return on investment in anti-fraud
               common occurrence of corruption schemes in the
                                                                           initiatives can be a difficult task, as it is nearly impos-
               energy, manufacturing, and government and public
                                                                           sible to measure the amount of fraud prevented by a
               administration sectors. Skimming schemes were also
                                                                           specific control. However, many anti-fraud profession-
               notably more common in the arts, entertainment, and
                                                                           als find themselves needing to make a business case
               recreation and the food service and hospitality indus-
                                                                           to justify additional fraud prevention and detection
               tries than elsewhere, while payroll schemes occurred
                                                                           initiatives. To provide some visibility into the relative ef-
               more frequently in the religious, charitable, or social
                                                                           fectiveness of various anti-fraud controls, we compared
               services and the health care sectors. Interestingly, the
                                                                           the losses experienced by the victim organizations that
               cases that occurred in religious, charitable, or social
                                                                           had specific controls in place against the losses experi-
               services organizations also tended to involve the most
                                                                           enced by those that had not implemented each control.
               crossover between scheme types, meaning the perpe-
                                                                           The results of this analysis are provided in Figure 18
               trators in these cases used many different schemes to
                                                                           on pg. 28. Interestingly, the presence of every control
               defraud the victims, rather than limiting their frauds to
                                                                           we analyzed was correlated with lower fraud losses.
               one specific area.
                                                                           For example, the use of proactive data monitoring and
                                                                           analysis and surprise audits was associated with a
               Anti-Fraud Controls                                         more than 50% reduction in fraud losses.
               at the Victim Organization
                                                                           We similarly analyzed the duration of fraud schemes
               The presence of a robust system of anti-fraud con-
                                                                           based on the presence or absence of each anti-fraud
               trols can be a powerful deterrent, as well as a proac-
                                                                           control (see Figure 19 on pg. 29). Data monitoring and
               tive prevention and detection mechanism, in the fight
                                                                           analysis and surprise audits were correlated with the
               against fraud. Thus, organizations can benefit from
                                                                           most significant reductions in fraud duration; as these
               knowing which anti-fraud controls are commonly
                                                                           two controls were also associated with some of the
               used by their peers, as well as which tend to be the
                                                                           largest loss reductions, our data indicates that they are
               most effective. To help explore this information, we
                                                                           among the most useful tools in the fight against fraud.
               provided survey respondents with a list of 18 enti-
               ty-level, anti-fraud controls and asked which, if any,
               were present at the victim organization at the time
               the fraud occurred. As noted in Figure 17, 80% of the
               organizations had a code of conduct and underwent
               external financial statement audits, while 73% had
               internal audit departments, and 72% had company
               management certify the financial statements. On the
               other end of the spectrum, 19% of organizations had
               policies requiring job rotation or mandatory vacation,
               and only 12% provided rewards for whistleblowers.

26   Victim Organizations Report to the Nations
FIG. 17 What anti-fraud controls are most common?
Code of conduct

                                                                    80%
External audit of financial statements

                                                                    80%
Internal audit department

                                                                    73%
Management certification of financial statements

                                                                    72%
External audit of internal controls over financial reporting

                                                                    67%
Management review

                                                                    66%
Hotline

                                                                    63%
Independent audit committee

                                                                     61%
Employee support programs

                                                                    54%
Anti-fraud policy

                                                                    54%
Fraud training for employees

                                                                    53%
Fraud training for managers/executives

                                                                    52%
Dedicated fraud department, function, or team

                                                                     41%
Formal fraud risk assessments

                                                                     41%
Surprise audits

                                                                    37%
Proactive data monitoring/analysis

                                                                    37%

Job rotation/mandatory vacation

                                                                    19%

Rewards for whistleblowers

                                                                     12%

                                                               Victim Organizations Report to the Nations   27
FIG. 18 How does the presence of anti-fraud controls relate to median loss?

                        $250,000

                                                                                                                                         PERCENT
                                                                                                                                        REDUCTION
                        $200,000                                                                                                  56%
                                                                                                                            52%
                                                                                                                  50% 51%
                                                                                                        50% 50%
                                                                                              46% 47%
                                                                                        43%
                                                                              38% 41%
                          $150,000                                      38%
                                                                  35%
                                                            33%
                                                      29%
                                        20% 23%
                                  12%
                                                                                                                                             Median loss without controls
                        $100,000
                                                                                                                                             Median loss with controls

                          $50,000

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                                                                                                             Percent        Control     Control not     Percent
                                                             Control                                         of cases       in place     in place      reduction
                Code of conduct                                                                                   80%      $110,000    $250,000         56%
                Proactive data monitoring/analysis                                                                37%      $80,000     $165,000         52%
                Surprise audits                                                                                   37%      $75,000     $152,000         51%
                External audit of internal controls over financial reporting                                      67%      $100,000    $200,000         50%
                Management review                                                                                 66%      $100,000    $200,000         50%
                Hotline                                                                                           63%      $100,000    $200,000         50%
                Anti-fraud policy                                                                                 54%      $100,000    $190,000         47%
                Internal audit department                                                                         73%      $108,000    $200,000         46%
                Management certification of financial statements                                                  72%      $109,000    $192,000         43%
                Fraud training for employees                                                                      53%      $100,000    $169,000         41%
                Formal fraud risk assessments                                                                     41%      $100,000    $162,000         38%
                Employee support programs                                                                         54%      $100,000    $160,000         38%
                Fraud training for managers/executives                                                            52%      $100,000    $153,000         35%
                Dedicated fraud department, function, or team                                                     41%      $100,000    $150,000         33%
                External audit of financial statements                                                            80%      $120,000    $170,000         29%
                Job rotation/mandatory vacation                                                                   19%      $100,000    $130,000         23%
                Independent audit committee                                                                       61%      $120,000    $150,000         20%
                Rewards for whistleblowers                                                                        12%      $110,000    $125,000         12%

28   Victim Organizations Report to the Nations
FIG. 19 How does the presence of anti-fraud controls relate to the duration of fraud?

                             25
                                                                                                                                    58%
                                                                                                                              54%
                                                                                                                   50% 50%                       PERCENT
                                                                                                         50% 50%                                REDUCTION
                                                                                               50% 50%
                                                                                         50%
                             20                                                50% 50%
                                                                         50%
MEDIAN MONTHS TO DETECTION

                                                                  48%
                                                            46%
                                                      44%
                                         38% 40%
                                  33%
                             15

                                                                                                                                                    Median duration without controls

                             10                                                                                                                     Median duration with controls

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                                                                                                                     Percent         Control        Control not         Percent
                                                                        Control                                      of cases        in place        in place          reduction
        Proactive data monitoring/analysis                                                                             37%         10 months        24 months             58%
        Surprise audits                                                                                                37%         11 months        24 months             54%
        Internal audit department                                                                                      73%         12 months        24 months             50%
        Management certification of financial statements                                                               72%         12 months        24 months             50%
        External audit of internal controls over financial reporting                                                   67%         12 months        24 months             50%
        Management review                                                                                              66%         12 months        24 months             50%
        Hotline                                                                                                        63%         12 months        24 months             50%
        Anti-fraud policy                                                                                              54%         12 months        24 months             50%
        Fraud training for employees                                                                                   53%         12 months        24 months             50%
        Fraud training for managers/executives                                                                         52%         12 months        24 months             50%
        Formal fraud risk assessments                                                                                  41%         12 months        24 months             50%
        Rewards for whistleblowers                                                                                     12%         9 months         18 months             50%
        Independent audit committee                                                                                    61%         12 months        23 months             48%
        Code of conduct                                                                                                80%         13 months        24 months             46%
        Job rotation/mandatory vacation                                                                                19%         10 months        18 months             44%
        Dedicated fraud department, function, or team                                                                  41%         12 months        20 months             40%
        External audit of financial statements                                                                         80%         15 months        24 months             38%
        Employee support programs                                                                                      54%         12 months        18 months             33%

                                                                                                                                                       Victim Organizations Report to the Nations   29
Background Checks                  FIG. 20 Was a background check run on the perpetrator prior to hiring?
               Effectively preventing fraud
                                                                                                      Did the check reveal
               begins with ensuring that                                                                existing red flags?
               the organization hires ethical
                                                                                                     Yes        10%
               employees. As part of our
               study, we examined whether
                                                             No 48%                                  No        90%
               the victim organizations ran
               a background check on the
               perpetrator prior to hiring him
               or her, as well as whether the
               background check revealed
               any potential indicators of the
               employee’s dishonesty. As                                              Yes 52%
               noted in Figure 20, 52% of the
               organizations ran background
               checks, while 48% did not.
               Of the organizations that did
               run a check before hiring the
               perpetrator, 10% were alerted
               to a red flag regarding the
               perpetrator but chose to hire      FIG. 21 What types of background checks were run
               the person anyway.                 on the perpetrator prior to hiring?

               We also asked about the                     Employment history 78%
               types of background checks                     Criminal checks 75%
               used by the victim organiza-                 Reference checks 55%
               tions in our study. Figure 21
                                                         Education verification 50%
               shows that these organiza-
                                                                Credit checks 36%
               tions were most likely to look
               into the individual’s employ-                           Other   4%
               ment and criminal history, with
               three-quarters or more of the
               background checks covering
               these areas.

30   Victim Organizations Report to the Nations
Internal Control Weaknesses that Contributed to Fraud
Understanding the factors that can lead to fraud is the foundation of preventing future occurrences. Conse-
quently, we asked survey respondents what they perceived to be the primary internal control weakness that
contributed to the fraud they reported. In 30% of cases, a simple lack of controls was the main factor that
enabled the fraud to occur, while another 19% of cases occurred because the perpetrator was able to override
the controls that had been put in place.

FIG. 22 What are the primary internal control weaknesses that contribute to occupational fraud?

                                                                Lack of internal controls 30%

                                                              Override of existing controls 19%

                                                              Lack of management review 18%

                                                                  Poor tone at the top 10%

                                                      Lack of competent personnel in oversight roles 8%
Lack of independent checks/audits    4%
                                                                         Other 6%
Lack of employee fraud education     2%

Lack of clear lines of authority     2%

Lack of reporting mechanism
We also analyzed these             FIG. 23 How do internal control weaknesses vary by scheme type?
               control weaknesses based
               on the category of fraud           Lack of internal controls
                                                                                                                          32%
               involved in the scheme (see
                                                                                                                          25%
               Figure 23). Not surprisingly,                                                                              29%
               a poor tone at the top was
               much more likely to be the         Lack of management review
               primary factor in financial                                                                                 19%
                                                                                                                           15%
               statement fraud and cor-                                                                                    15%
               ruption cases than in asset
               misappropriation cases.            Override of existing internal controls
               However, it is interesting to                                                                               18%
                                                                                                                           21%
               note that a lack of internal
                                                                                                                           14%
               controls is more common in
               asset misappropriation and         Poor tone at the top
               financial statement frauds,                                                                                 9%
                                                                                                                          18%
               while corruption schemes                                                                                   23%
               are more likely than other
               schemes to involve an              Lack of competent personnel in oversight roles
               override of existing con-                                                                                   8%
                                                                                                                           6%
               trols. In addition, a lack                                                                                  5%
               of management review is
               more commonly the reason           Other
               for asset misappropriation                                                                                  5%
                                                                                                                           7%
               schemes than other forms
                                                                                                                           8%
               of fraud.
                                                  Lack of independent checks/audits
                                                                                                                           4%
                                                                                                                           3%
                                                                                                                           5%
                                                  Lack of employee fraud education
                                                                                                                            2%
                                                                                                                            3%
PERPETRATORS
What does a typical fraudster look like?
We asked survey respondents to provide a broad range of information about
the fraud perpetrators they investigated, including the offenders’ conditions
of employment, basic demographics, prior misconduct, and behavior that
might have been warning signs of fraudulent activity. Our goal is to identify
common characteristics and risk profiles for those who commit occupational
fraud, which can help organizations better recognize fraud perpetrators or
those at risk for engaging in fraudulent activity.

Perpetrator’s Position                FIG. 24 How does the perpetrator’s level of authority
                                      relate to occupational fraud?
As seen in Figure 24, there is
a strong correlation between                               44%

the fraud perpetrator’s level of
authority and the size of the
                                                                       34%
fraud. While owners/execu-
                                      PERCENT OF CASES

tives only committed 19% of the
frauds in our study, the schemes
committed by these individuals
                                                                                     19%
resulted in a median loss of USD
850,000, which was nearly six
times larger than the median
loss caused by managers, and 17
times larger than the median loss                                                                         3%
caused by low-level employees.
A significant correlation between                        Employee   Manager    Owner/executive          Other
authority and fraud loss has
been found in every edition of                           $50,000
the report dating back to 1996.
This correlation likely reflects                                    $150,000
                                                                                                      $189,000
the fact that high-level fraudsters
tend to have greater access to
                                      MEDIAN LOSS

an organization’s assets than
low-level personnel. They may
also have greater technical
ability to commit and conceal
fraud, and they might be able to
use their authority to override or
conceal their crimes in ways that
low-level employees cannot.                                                      $850,000

                                                                                                 Perpetrators Report to the Nations   33
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