Residence Handbook 2018-2019 - HKU
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Residence Handbook 2018-2019 1
Residence Handbook 2018-2019
Content
Useful Numbers
General and University Holidays within Residential Year 2018-2019
Non-hall Housing & University-rented Off-campus Housing Living A to Z
Safety and Security
Fire Safety
Typhoon Precautions
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Residence Handbook 2018-2019
Useful Contacts
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Non-hall Housing University-rented Off-campus Housing
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University Security 3917 2882 (24 hours) On Hing Building
Estates Office (Emergency Repairing – 24 hours) 2540 1999 Management Office: (852) 3485 3544
Student Flats c/o Pokfulam Amenities Centre (Sassoon Road)
Office: (852) 3917 7543
Fax: (852) 2819 7973 Fire, Ambulance, Police 999
Email: pflac@hku.hk Town Gas 2880 6999 (24 hours)
CEDARS, HKU 3917 2305 (Office Hours)
Pokfield Road Residences University Health Service 3917 1999 (Office Hours)
Office: (852) 2816 2845
Fax: (852) 2819 7973
Email: pokfield@hku.hk
Ching Lin Terrace Residence
Office: (852) 3917 0133
Fax: (852) 3917 0170
Email: chinglin@hku.hk
3
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Residence Handbook 2018-2019
General and University Holidays within Residential Year 2018-2019
The day following the Chinese Mid-Autumn Festival September 25, 2018
National Day October 1, 2018
Chung Yeung Festival October, 17, 2018
Christmas Eve (University holiday) December 24, 2018
Christmas Day December 25, 2018
The first weekday after Christmas Day December 26, 2018
New Year’s Eve (University holiday) (PM only) December 31, 2018
The first day of January January 1, 2019
Lunar New Year's Eve (University holiday) (PM only) February 4, 2019
Lunar New Year's Day February 5, 2019
The second day of Lunar New Year February 6, 2019
The third day of Lunar New Year February 7, 2019
HKU Foundation Day (University holiday) March 16, 2019
Ching Ming Festival April 5, 2019
Good Friday April 19, 2019
The day following Good Friday April 20, 2019
Easter Monday April 22, 2019
Labour Day May 1, 2019
The day following the Birthday of the Buddha May 13, 2019
Tuen Ng Festival June 7 , 2019
Hong Kong Special Administrative Region Establishment Day July 1, 2019
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Residence Handbook 2018-2019
6 Sassoon Road, Pokfulam, Hong Kong
Student Flats (SF) can accommodate up to 72 full time students on sharing basis in 12 self-contained
flats with double and triple-shared rooms. All flats come with en-suite bathrooms and are fully
furnished with bed, wardrobe, study desk, chair, and telephone connection.
Each flat also contains a small kitchen area with sink, cupboard, hotplate, microwave oven and
refrigerator for the preparation of light meals.
The cost of gas, electricity and water rates is inclusive in the lodging fee; air-conditioning is payable
and activated by an Octopus card.
13-21 Pokfield Road, Pokfulam, Hong Kong
Pokfield Road Residences, a residence mainly for postgraduate students, can accommodate
up to 290 full time international students in four types of flats. (From 150 to 330 square feet)
The Residence is within walking distance (20 minutes) to the University's Main Campus. The
Flora Ho Sports Centre is just less than 10 minutes’ walk from the Residences.
All flats come with en-suite bathrooms and domestic washing machines and are fully
furnished with bed, wardrobe, study desk and chair. Each flat also contains a small kitchen
area with sink, cupboard, hotplate and small refrigerator for the preparation of light meals.
The cost of gas, electricity and water rates is inclusive in the lodging fee; air-conditioning is
payable and activated by an Octopus card.
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Residence Handbook 2018-2019
326-332 Des Voeux Road West, Hong Kong
On Hing Building is within walking distance to Main Campus. Each flat can accommodate 6
students in 3 air-conditioned bedrooms, bathroom, and pantry facilities equipped with
refrigerator and hotplate, microwave oven for preparation of light meals.
The cost of electricity, water rates and air-conditioning is inclusive in the lodging fee.
HKU has revitalized the former Hon Wah College into a new postgraduate residence. The
nine-story flat-type residence, most of which features single rooms, will house 126
students. It also features 21 double-bed rooms in some selected flats for postgraduate
students bringing their spouses.
Residence features:
Living room with TV cabinet, sofa, dining table with chairs
Pantry with electrical induction hotplate, refrigerator, microwave oven
IP phone, LED TV, wireless internet connection
Bathrooms with showers
Bi-weekly cleaning of common areas (except bedrooms)
24-hour security service
Live-in Honorary Resident Tutors
Other facilities include a multi-purpose hall, reading room and laundry facilities on the
ground floor, and a covered landscape area on the mezzanine floor.
6
Residence Handbook 2018-2019 7
Residence Handbook 2018-2019
Administration
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
Contact PAC on Second Floor, Contact PRR Office in Flat 1B, Contact CLT office on Ground Contact CEDARS on 3/F, Meng
Pauline Chan Building, 10 Block D, Pokfield Road Floor (G01), 10 Ching Lin Wah Complex, Main Campus,
Sassoon Road, Pokfulam, for Residence for maintenance and Terrace, Kennedy Town, for for maintenance and day-to-
bookings, maintenance and day-to-day problems of maintenance and day-to-day day problems of residency.
day-to-day problems of residency. problems of residency.
residency.
Air-conditioning
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
Cost for consumption of air- Cost for consumption of air- Cost for consumption of air- Air-conditioning is included in
conditioning will be extra and conditioning will be extra and conditioning will be extra and lodging fee.
charged to student's Octopus charged to student's Octopus charged to student's
card. card. Smartcard.
Alcohol Consumption
You are not allowed to consume alcoholic beverages in CEDARS’ Housing. Loud or disruptive
behaviour, interference with cleanliness of the premises, which are disruptive or injurious to
health or wellness of individuals, resulting from the use of alcohol, will not be tolerated.
8
Residence Handbook 2018-2019
Allocation of Bedspace/Room/Flat
The Housing Unit of CEDARS reserves the right to make all assignments and to make any subsequent changes considered
advisable or necessary because the accommodation is used for a range of stays as well as residents staying for a whole academic
year. Applications to share with another resident will be considered only if all parties nominated are in agreement with the
request. Inevitably, however, some of you will be unhappy with the location or size of the bedspace/room/flat (although similar,
small variations exist). Regrettably, because of the complex nature of the allocation process and the staggered arrival of residents,
changes cannot be made during the move-in period. In such circumstances we will not permit residents to swap
bedspace/room/flat until four weeks after the initial move in period, this must be arranged through PAC/Housing Unit of CEDARS
so that records can be altered and a bedspace/room/flat check can be carried out. A charge of HKD50 will be levied for swaps.
Bank
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
There are two branches (HSBC There are two branches (HSBC There are two branches (HSBC There are two branches (HSBC
and Bank of East Asia) situated and Bank of East Asia) situated and Bank of East Asia) situated and Bank of East Asia) situated
on the Main Campus. They are on the Main Campus. They are on the Main Campus. They are on the Main Campus. They are
open during normal banking open during normal banking open during normal banking open during normal banking
hours. ATM is also available at hours. Banks & ATM are hours. Banks & ATM are hours. Banks & ATM are
Queen Mary Hospital. available along Belcher's Street. available along Belcher's Street. available along Des Voeux Road
West.
Bedspace/Room/Flat Care
On accepting a place in CEDARS’ Housing, you have agreed to the following:
to keep your bedspace/room/flat tidy and to avoid damaging paintwork
not to affix posters or other materials to the walls, furniture, doors, windows or fittings.
to accept responsibility for all decoration, furniture, fixtures and fittings within your bedspace/room/flat and to meet the
cost of any damage there to whether wilful or accidental
to be responsible for cleaning your own bedspace/room/flat
9
Residence Handbook 2018-2019
Carparks
There are no car parking spaces available at CEDARS’ Housing.
Common Room
The Common Room is designed to be a central space where student residents from all disciplines and specialization can
come together. Shared research ideas and informal social interactions are all encouraged.
Pokfield Road Residences Ching Lin Terrance
Contact PAC’s sub-office in Flat Contact CLT office on Ground
1B, Block D, Pokfield Road Floor (G01), 10 Ching Lin
Residence for maintenance and Terrace, Kennedy Town, for
day-to-day problems of maintenance and day-to-day
residency.
problems of residency.
University network
connection
Wireless LAN
connection
study area
microwave oven
vending machines
television with cable
channels
10Residence Handbook 2018-2019
Cleaning
As part of your residential obligations CEDARS’ Housing is your home away from home. Reasonable standards of cleanliness and
hygiene are required. It is the responsibility of ALL residents to keep the premise clean and tidy to acceptable standards and at all
times.
Periodic inspections and cleaning of flats (except bedrooms) and floors will take place at notified periods and we reserve the right
to arrange additional cleaning at residents’ expenses if standards are found to be unsatisfactory.
Set out below are some basic guidelines regarding cleaning requirements:
Cleaning of bed space/room/flat is the responsibility of each resident.
You will be expected to keep your own beds pace/room/flat clean.
Littering and spitting are prohibited.
All trash and other litter from individual flats should be put into bags and brought to the garbage collection point.
Upon move-out, all residents must remove all boxes and rubbish from their flats.
Other residents work co-operatively with you to make CEDARS’ Housing a clean and safe place to live thus they must be extended
the same courtesies and respect as other staff members.
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
All trash and other litter from All trash and other litter from All trash and other litter from All trash and other litter from
individual flats should be tied individual flats should be tied individual flats should be tied individual flats should be tied
up in bags and brought to the up in bags and brought to the up in bags and brought to the up in bags and brought to the
garbage collection point under green garbage carts located in specific garbage collection specific garbage collection
R.C.Lee Hall. For small items, the garbage collection point point point
the rubbish bins at the opposite Block E
respective flats are provided to
assist rubbish disposal
11Residence Handbook 2018-2019
Complaints
If you have a complaint concerning the student housing, or other residents, please write to the
Accommodation Manager at CEDARS, or ask for an interview to discuss your complaint.
If you are still not satisfy with the interview result a more formal complaints procedure is available
to you. Details will be provided after your initial interview.
Conduct and Discipline
It is the responsibility of you to become familiar with all policies regarding student accommodation, administrative
procedures, regulations and standards of behaviour. Please consider others and maintain acceptable standards of behaviour
and language at all times. Unacceptable behaviour causing inconvenience, annoyance, harassment to others or wilful damage
to property will result in disciplinary action and may result in termination of residence. In general, you should:
respect others and their basic rights
respect the property of individuals and groups
observe all duly established the Housing Unit of CEDARS and University policies,
procedures, regulations and standards, as well as Local Laws
refrain from activities, which interfere with the regular operation of CEDARS’ Housing
present identification upon the request of an authorised member of staff (e.g. clerks, Manager)
ensure that visitors behave in a manner consistent with and in accordance with
CEDARS’ Housing policy
pon the request of an authorised member
12 of staff (e.g.
clerks, Manager)Residence Handbook 2018-2019
Consolidation
The Housing Unit of CEDARS reserves the right to require single occupants of rooms/ flats to move together for three main
reasons:
reduce the cost of utilities
facilitate cleaning
make space available for the accommodation of special groups
If you are in a room/ flat without a roommate/ flatmate, and all confirmed residents have been placed, the Accommodation
Manager may give you a Room Consolidation Form. This form gives you the option of requesting that a specific resident be
consolidated into your flat, or you will be required to move in with another resident who is in a same situation as yours.
Should consolidation not occur, and you are allowed to stay in your current flat without a flatmate, you are required to leave
reasonable space free of your belongings, and to accept the next roommate/ flatmate that is assigned to your room/ flat.
Be aware that you may receive a new roommate/ flatmate at any time during the residential year.
If a student is assigned to your room/ flat and cannot move-in because of lack of space, the Housing Unit of CEDARS staff will
intervene by relocating your belongings at its discretion.
Corridors
The corridors are not places to store your belongings. This is also a fire hazard and all personal items left in the corridors will
be confiscated without notice.
13Residence Handbook 2018-2019
Cultural Diversity
CEDARS’ Housing is committed to the fostering and development of cross-cultural awareness among residents and to
generating multi-racial and multi-cultural interactive learning opportunities within the living environment. We provide
accommodation to students who come from a wide diversity of backgrounds and experiences. You must understand that
living in a densely populated and diversify environment requires maturity and good judgment. We look forward to the
contribution you will make in helping CEDARS’ Housing become a significant and memorable part of your life.
Damages
If damage to facilities or equipment is caused intentionally, the Housing Unit of CEDARS will take action to recover the
costs for repair. On accepting a place all residents assume joint and liability for all loss and damage which person/s
responsible cannot be identified. Your active involvement in reducing damages within your residence is encouraged. You
can assist by following these guidelines:
report any damages to the Housing Unit of CEDARS immediately
treat CEDARS’ Housing with as much respect as you
would your home
speak up and discourage others from behaving irresponsibly in
CEDARS’ Housing
encourage a positive spirit by emphasizing concern and respect for University
property and fellow residents
14Residence Handbook 2018-2019
Data Points
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
CEDARS’ Non-hall Housing is connected to the HKU Campus Network with both network point WiFi provided for use by
and WiFi provided for use by each resident. For details please read: each resident
http://www.hku.hk/cc/home/networks/hallnet.htm and
http://www.hku.hk/cc/services/wlan/wlan.htm
Drugs
The possession or use of certain drugs or substances is illegal. It is forbidden to bring in or use on premises any drug which falls
under the local legal provisions. Any person found in breach of this regulation may have their residency terminated.
Electrical Provision
The supply is 220V, 13A. You are required to ensure that all electrical goods meet local safety regulations. You should not
use in bedroom the following equipment for reasons of electrical loading and fire safety: kettles, fridges, toasters or any
other electrical kitchen equipment such as ovens).
15Residence Handbook 2018-2019
Emergency
The following list defines Maintenance Emergencies:
Gas Leaks: Gas leaks will be evidenced by a gas odour. All calls of this type are considered emergencies.
Power Outage: Considered an emergency when there is loss of electrical power to an entire building or complete loss of power in a flat.
Individual lightings problems (e.g. burned out light bulbs) are not considered as emergency.
Water Suspension: Loss of water, including hot water, to an entire flat is considered an emergency. Water Leakage Considered an
emergency only when the leak cannot be controlled by utilizing a pail, pan, etc. to catch the water. Leaking/dripping taps are not
considered an emergency.
Sewer Line Blocked: Considered an emergency only when a toilet or shower stall is blocked. Sinks or shower stalls that will not drain are
not considered as emergency. Roof Leaks Not normally considered an emergency as roofs cannot be repaired while wet. In cases of
extreme leaks, investigation MAY be carried out on an emergency basis. Residents should place buckets or pots under the leak to
protect the residence from further damage.
Broken Locks: Broken or damaged locks will be considered an emergency only when the resident does not have access to the residence
or cannot secure the residence to leave. Door Security Considered an emergency if one or more exterior doors will not lock or unlock.
Broken Windows: Considered an emergency only when it affects the safety or security of occupants or could cause damage to the
structure.
Energy Savings Policy
The Housing Unit of CEDARS will review the usage of each flat every three months against the average consumption and
residents may be required to top up for the excessive usage. Savings from utility usage are budgeted back to the operation of
CEDARS’ Housing so residents may benefit from additional programming and facility improvement.
16Residence Handbook 2018-2019
Fax
Students Flats
Local outgoing fax service is
available at PAC at HKD1 per
page (A4 size). PAC does not
offer incoming fax service.
First Aid
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
One First Aid box containing First aid boxes containing First aid boxes containing First aid boxes containing
standard first aid kits is provided standard first aid kits are standard first aid kits are standard first aid kits are
in each flat. available at D1A Common Room. available at CLT office. available at Common Room on
1/F.
It is the responsibility of respective Residence Office to keep track with and replenish the items.
17Residence Handbook 2018-2019
Furniture
All rooms/ flats are fully lockable and are furnished with standard furniture. Please do not bring extra furniture
without prior approval of the Housing Unit of CEDARS.
All furniture supplied with the room/flat shall remain in the original places for the duration of your stay. All
furnishings, if rearranged, must be returned to their original position found at the commencement of your stay.
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
Identity Check
In order to provide students with a safe and secure living environment, periodical identity checks are conducted on selected
dates, at the entrance of selected residence to ensure that the room/flat and facilities are being used properly by our
registered student residents. During identity check, all persons entering the residence will be met by Housing Unit of CEDARS
personnel and Honorary Resident Tutors on duty at the entrance and should be prepared to present appropriate photo
identification (University ID card, for example) upon request.
18Residence Handbook 2018-2019
Illness and Injury
If you are not feeling well or hurt and do not have someone who can take you to the doctors, contact any of the
following for assistance: The Housing Unit of CEDARS (during office hours) or the Honorary Resident Tutor (outside
office hours) of your respective housing. Please always keep someone informed when you are ill, and never hesitate to
ask for assistance in such matters.
Insurance and Personal Property
The leasehold improvement, furniture and equipment owned by the University are to be
covered by a Property All Risks policy.
We highly recommend that all student residents purchase additional insurance coverage to
ensure that their personal belongings are covered up to their full value and especially for
items of high value.
Pokfulam Amenities Centre and the Housing Unit of CEDARS accept no liability for loss or
damage to personal possessions in CEDARS’ Housing, and therefore they should be kept
under proper custody.
19Residence Handbook 2018-2019
Keys
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
Four Keys: Three Keys: Two Keys: Two/Four Keys:
Main Gate: 1 BLOCK A, B and C: One key Door: 1 OHB: One key accesses the
Main Door: 1 access the flat and cannot be Bedroom: 1 flat and cannot be copied.
Bedroom: 1 copied. The second one opens Another key opens the
Mail-box: 1 the private study bedroom, and You will also need to buy 1 bedroom
the third on opens the mailbox. padlock for writing desk drawer.
You will also need to buy two
padlocks, one for writing desk BLOCK D and E: The first two
drawer and one for wardrobe keys access the flat (upper and
drawer. lower locks) and cannot be
copied. The third one opens the
mailbox.
You will also need to buy two
padlocks, one for writing desk
drawer and one for wardrobe
drawer.
Non-PAC/CEDARS duplicated keys returned during move-out will necessitate a lock core change for future residents' security.
For security purpose, loss of keys should be reported to PAC/ the Housing Unit of CEDARS promptly. Replacement keys will be charged
for in full (HK75 per key for Student Flats, HKD100 per set for Pokfield Road Residences, Ching Lin Terrace Residence and On Hing
Building), and if required, a lock core replacement at cost for not more than HKD300). As a security measure, door lock of individual flat
is to be changed on a regular basis when it is deemed necessary. Keys are not to be exchanged and must never be passed to a non-
resident for any reason and we regret that spare keys cannot be issued to visitors. Staff at PAC/CEDARS has been instructed not to hold
keys for visitors to collect.
20Residence Handbook 2018-2019
Kitchen
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
There is a kitchen in each unit. It There is a kitchen in each unit. It There is a pantry or kitchen in There is a pantry or kitchen in
is equipped with microwave is equipped with gas stove/ each unit. It is equipped with each unit. It is equipped with
oven, refrigerator, hotplates, hotplates, refrigerator, washing microwave oven, refrigerator, microwave oven,
washing machine and storage machine and storage cupboards. hotplates and storage refrigerator, hotplates and
cupboards. cupboards. storage cupboards.
You will be expected to provide your own crockery, cutlery and saucepans.
Kitchen sinks must be kept free of fat and other matter that might result in blockages.
Residents who persist in leaving their kitchen in an unsatisfactory condition may be charged for additional cleaning. While the kitchen
areas are sometimes difficult to keep clean, you are expected to participate in such things as ‘kitchen duty’ to ensure a clean living
environment at all times. Residents in each flat may draw up their own cleaning roaster.
It is dangerous to leave a pan unattended on the hotplate, leave food cooking in the microwave oven, etc. When you have cooked your
meals always switch the hotplate off.
21Residence Handbook 2018-2019
Laundry
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
A domestic washing machine is A domestic washing machine is A Laundry Room is located in Laundry shops are
provided for each flat. Please provided for each flat. Please Room G08 of Ground Floor. The conveniently located
read the instructions very read the instructions very facility comprises of a around the area. Laundry is
carefully before using the carefully before using the smartcard-operated washing usually charged by weight.
machine. A Laundry Room is machine. Report any machine and a tumble dryer. It (5 pounds of laundry
located in Room G08 of Lee malfunctions to Office of is open 24 Hours a day, 7 days a washed, dried and folded
Hysan Hall. The facility Pokfield Road Residences. You week. The cost per wash is (not pressed) costs around
comprises of a coin-operated should supply your own laundry HKD4 and drying is HKD1 per 5 HKD30.
washing machine and a tumble agents such as washing powder minutes.
dryer. It is open 24 Hours a day, and bleach.
7 days a week. The cost per
wash is HKD4 and drying is
HKD1 per 5 minutes.
22Residence Handbook 2018-2019
Lockouts
If you inadvertently lock yourself out of your room, you need to find your roommate let you in your room. If your
roommate is unavailable, or if you do not have a roommate, do the following:
If locked out during office hours:
- Student Flats residents, please go to PAC office (Room 207, Pauline Chan Building, 10 Sassoon Road)
- Pokfield Road Residences residents, please go to Block D, 1B of Pokfield Road Residences
- Ching Lin Terrace Residence residents, please go to G01 of Ching Lin Terrace Residence
- On Hing Building residents, please go to CEDARS (3/F, Meng Wah Complex, Main Campus)
to receive a temporary loan key for HK$10. The key is to be returned as soon as the door has been unlocked.
If locked out after office hours:
Call the numbers provided for individual residence and after you hear the voice prompt, leave your message. Your
message will be handled by HRT/officer on duty, who will prioritize your request and return your call as soon as
possible. It may take a minimum of an hour to respond to calls and up to several hours to have the door lock released.
You MUST show the officer on duty your UID (or photo ID) together with your original key and you will be charged
according to the following schedule:
• First time lockout: HK$30
• Second time and subsequent lockouts: HK$100 for every lock out
Warning will be given to habitual lockouts.
You are strongly encouraged to carry your keys with you AT ALL TIMES (even if you are just going out of your room).
This will help limit the number of lock outs.
Mail Service
Check your mailbox regularly. Important information, that you will be responsible for knowing, is sometimes
distributed by the Housing Unit of CEDARS staff through the mail boxes.
23Residence Handbook 2018-2019
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
All mail is delivered directly and All mail is delivered directly and All mail is delivered directly and All mail is delivered directly
placed into the relevant mail placed into the relevant mail placed into the relevant mail and placed into the relevant
boxes by local postal service, one boxes by local postal service, boxes by local postal service, mail boxes by local postal
box per flat. Incoming mail should one box per flat. Incoming mail one box per flat. Incoming mail service, one box per flat.
be addressed as follows: should be addressed as follows: should be addressed as follows: Incoming mail should be
addressed as follows:
(For Block A) [Your Name] [Block] [Flat] (e.g. [Your Name] [Flat] (e.g. 1A)
[Your Name] Box [Your Flat] (e.g. E/5E) Pokfield Road Residences Ching Lin Terrace Residence OHB:
A201) Student Flats Letter Boxes 13-21 Pokfield Road Pokfulam 10 Ching Lin Terrace [Your Name] [Flat] (e.g. 1A)
(near RC LEE Hall Entrance) 6 Kennedy Town On Hing Building, 326-332
Hong Kong
Sassoon Road Hong Kong
Hong Kong Des Voeux Road West, Sai
Ying Pun, Hong Kong
(For Block B)
[Your Name] Box [Your Flat] (e.g.
B201) Student Flats Letter Boxes
(near LEE HYSAN Hall Entrance) 6
Sassoon Road Hong Kong
For Block C
[Your Name] Box [Your Flat] (e.g.
C201) Student Flats Letter Boxes
(near WEI LUN Hall Entrance) 6
Sassoon Road Hong Kong
It is not possible to inform residents of room/ flat allocations prior to arrival at the CEDARS’ Housing. The Housing Unit of CEDARS does
not receive registered mail, parcels and couriers on students’ behalf prior to their arrivals.
Redirecting Mail
Please ensure that you have contacted all appropriate parties for the redirection of mail before you have moved out of CEDARS’
Housing. The Housing Unit of CEDARS is unable to provide a redirection service for you and assumes no responsibility for any lost or
returned mail after you have vacated. All such items received will be returned to sender.
24Residence Handbook 2018-2019
Main Entrance
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
Residents can access the main Vehicles, including taxies, are The main gate is controlled by The main gate of each
gate of each flat floor by the allowed to pick up and drop off electronic device. Residents residence is controlled by
key distributed by PAC upon during office hours. After office can access the main gate by electronic device.
move-in. hours you will need to walk a Smartcard. Residents can access the
little way up the slope after flats by unlocking the
you get off at the main gate. digital gate locks at their
respective residence
entrance, using password
as assigned by the Housing
Unit of CEDARS at regular
intervals.
Maintenance
All faults or repairs required to your accommodation should be reported to PAC/ the Housing Unit of CEDARS at the earliest
opportunity.
If it is an emergency after office hours, call the Honorary Resident Tutor, who will contact the appropriate individual.
You should follow up with PAC/ the Housing Unit of CEDARS in cases of emergency or if no change occurs within a few days
of reporting a problem. Please do not attempt to make repairs yourself.
25Residence Handbook 2018-2019
Meals
CEDARS’ Housing do not offer any meal plan. The kitchens/ pantries are ideal places for preparing simple and light meals. There
are plenty of eating places at Kennedy Town. Groceries stores and supermarkets are accessible by bus or minibus.
Meeting Rooms
Meeting facilities at PAC can be booked online for larger functions and gatherings. All facilities are free of charge to HKU
students. Information can be obtained by calling PAC or visiting its website http://wp2.cedars.hku.hk/pac/
No-Smoking Policy
The University of Hong Kong adopts a Smoke-free policy. The University is committed to creating a healthy work and study
environment, and wishes to solicit the support of its staff and students to ensure that this policy is properly implemented. To
achieve this goal, smoking is banned in the entire University campus. This policy shall apply uniformly to all University staff,
students and visitors. Anyone found smoking in the residence will be found in violation of our smoke-free policy. This policy
exists to allow residents to live in a smoke free environment. If smoking persists in these areas resident could be subject to
sanctions, restrictions of privileges, or dismissal from residence.
Notice Board
Students Flats Pokfield Road Residences Ching Lin Terrance On Hing Building
A notice board is installed for Any resident wishing to advise other residents A notice board is installed in A notice board is installed
about forthcoming events may post this
each flat floor entrance. information on the Notice boards. Space is the residence. for each residence.
limited and it is a requirement that notices are
taken to PAC for approval and to be stamped.
26Residence Handbook 2018-2019
Personal Property
The building improvement, furniture and equipment owned by the University are covered by a basic Property Risks policy.
We highly recommend that all student residents purchase additional insurance coverage to ensure that their personal
belongings are covered up to their full value and especially for items of high value.
PAC/the Housing Unit of CEDARS accepts no liability for loss or damage to personal possessions in CEDARS’ Housing, and
therefore they should be kept under proper custody.
Pet
No pets, animals, reptiles, fish, birds, or the like are allowed in the flat or in CEDARS’ Housing.
Private Parties
In the interests of all residents, private parties and gatherings are permitted with the prior consent of the other
residents and near neighbours.
You should advise the Resident Tutor of your Residence any gathering which exceeds ten persons.
The Resident Tutors may close down any social gathering which, in their opinion, gets out of hand.
Quiet Hours
The quiet hours for CEDARS’ Housing are as follows:
2300-0900hrs Sundays–Thursdays and
0000-0900hrs Fridays, Saturdays and University General Holidays
The accommodation at CEDARS’ Housing has been designed for multiple occupancies and is principally provided to allow an
environment of quiet personal study whilst at the same time allowing social interaction with other residents.
Quiet hours and other guidelines encourage respect between residents, to ensure that plenty of time is available for study,
sleep, and other quiet relaxation.
Please consider your neighbours at all times. You must remember that allowing visitors to stay after 11pm is not only in breach
of planning consent but is unfair on other residents who are in pursuits of quiet living.
27Residence Handbook 2018-2019
Refrigerators
The refrigerators provided in CEDARS’ Housing should more than meet the needs of the residents.
For this reason and the potential problem of electricity overload, no additional fridges are allowed in rooms/ flats.
We encourage that you only minimal amount of food, to share meal times with your fellow residents, to visit the University’s
catering outlets or restaurants nearby.
Room/Flat Entry
At times it will be necessary for us to enter your room/ flat for maintenance, health and safety Inspections, meter readings
and/or incidents where emergency entry is required. All staff members have explicit guidelines as to how and when to enter
an occupied room/ flat. If you feel that these guidelines are being breached please report the incident to the Accommodation
Manager at CEDARS.
Sports and Recreation
The University has excellent sports facilities at Flora Ho Sports Centre and Stanley Ho Sports Centre. There are a range of
indoor and outdoor facilities to students of HKU. For more information, see http://www.ihp.hku.hk/facilities/
Subletting
Any student who has offered a housing place should be the one to stay and the offer cannot be transferred to any
other student. Subletting of living space or any part thereof is not allowed.
28Residence Handbook 2018-2019
Telephone
Students Flats Ching Lin Terrance
One telephone for local calls is installed in One telephone for local calls is installed in
each flat. each flat.
All other outgoing calls are possible by buying calling cards for use in normal phone system from
any convenience stores. You can choose from a list of service providers for stored-value calling
cards in making overseas calls.
You may also open up an account with local mobile service providers from a range of offers.
Please note that ‘collect calls’ may not be accepted in CEDARS’ Housing telephone lines.
Television
Students Flats Ching Lin Terrance
A television set is provided for A television set is provided
each flat and is set with free for each flat and is set with
local TV channels. free local TV channels.
29Residence Handbook 2018-2019
Transportations
CEDARS’ Housing is within commuting distance to major University buildings. There are frequent buses and minibus services
which travel along Bonham Road, Pokfulam Road and Sassoon Road among main teaching sites and CEDARS’ Non-hall
Housing/OCH, for which there is a small charge. University Shuttle bus service is also available within normal school days and
hours. http://www.estates.hku.hk/shuttle/
University ID Card
For identification, you are expected to carry the University ID card at all times. Lost or stolen University ID card should be
reported to the Housing Unit of CEDARS as soon as possible. Replacement of lost or stolen cards is your responsibility.
Tampered or falsified University ID cards will be confiscated.
Vacation and Absence
CEDARS’ Housing is open year round. Your residential agreement covers all general and University holidays. Therefore
you will not get a lodging fee deduction if you take a break on your own out of CEDARS’ Housing. For safety and security
reasons please provide information in writing about your length of absence if you intend to stay away from CEDARS’
Housing for more than one week during holidays.
Vending Machines
Pokfield Road Residences
Vending machines dispensing drinks
and snacks are available. They are
operated by external service providers
and PAC will not be held liable for any
loss or damage arising from their use.
To report faults and repair needs for
the machines contact PAC.
30Residence Handbook 2018-2019
Visitors
A visitor is defined as a person who does not live in CEDARS’ Housing. This includes other students, friends,
parents, or other relatives of the residents of a particular flat.
Visitors are allowed to visit anytime between 11am-11pm.
CEDARS’ Housing visitations by visitors who are not bona fide members of HKU are required to inform the Housing
Unit of CEDARS in advance.
At CEDARS’ Housing, overnight visitors are not permitted.
Visitors found after 11pm will be invited to leave the residence.
Before anyone is invited to visit CEDARS’ Housing, roommates/ flatmates are strongly encouraged to take some
time to talk among themselves about visitor‘s arrangement, and how everyone feels about the potential
disruption visitors can cause.
If you feel your rights are being violated, it is your responsibility to contact a CEDARS staff member to help resolve
conflicts.
Please note that you are responsible for the behaviour of your visitor(s). Visitors who cannot contact the host
resident will not be allowed on site.
Windows
Integral to the windows is a Venetian blind, which may be raised and lowered using the drawstring. This adjusts the
level of light entering the flat. Please have all windows properly closed in severe weather (e.g. high winds, typhoons
and thunderstorms). Hanging objects (e.g. clothing) or substances to be directed out of, into, or onto windows, doors,
terraces, roofs or other such areas are in contravention of University’s health and safety policies. Throwing of objects
out the windows is a criminal offense.
31Residence Handbook 2018-2019
Safety and Security
32Residence Handbook 2018-2019
Personal Safety
You are encouraged to minimize personal risk by taking the following steps:
Know how to travel to and from your destination before leaving the building.
If you must go alone, let your flatmate know if you are coming home or not,
and at approximately what time (including night classes).
Don't walk or sit in secluded or dark areas.
When carrying a lot of money, divide it and carry it in different places on your person.
When going to the bank, put money and bankbooks away before leaving.
At ATMs, don't let others seeing your PIN.
Always keep bags closed, and knapsacks zipped and buckled.
Don't be afraid to be rude to anyone who approaches you.
If emergency happens, call the Police (999).
Stay and arrange to meet in public areas. You don't have to give out your
bedspace/room/flat number.
Always have enough money for taxi fare back to University-rented Off-
campus Housing. Use public transport or taxis when travelling to and from
University-rented Off-campus Housing late at night.
Never let strangers follow you in.
Security
The security of residents is of prime concern and considerable effort has been taken to ensure, that only CEDARS’
authorised personnel can gain access to the room/flat. However, theft of property can occur at any time. The
following measures should be observed at all times:
Room/ Flat doors should be locked and windows shut when you are out.
Room/ Flat doors should not be propped open.
Keys should be kept safely and losses reported immediately.
Strangers should be kept out of the Residences.
Report any suspicious behaviour.
33Residence Handbook 2018-2019
Fire Safety
34Residence Handbook 2018-2019
On Discovering A Fire
1. IF YOU DISCOVER A FIRE, ACTIVATE THE ALARM BY BREAKING THE GLASS AT THE NEARES
CALL POINT.
2. EVACUATE THE BUILDING IMMEDIATELY VIA THE FIRE EXIT CLOSING ANY DOORS BEHIND
YOU.
3. USE THE STAIRCASE, DO NOT ESCAPE THROUGH WINDOW.
4. ONCE OUTSIDE THE BUILDING, NOTIFY THE HOUSING UNIT OF CEDARS OF THE LOCATION
AND NATURE OF THE FIRE.
5. DO NOT RE-ENTER THE BUILDING UNTIL THE ALL-CLEAR HAS BEEN GIVEN.
6. DO NOT ATTEMPT TO FIGHT FIRES. THE FIRE EXTINGUISHERS SHOULD GENERALLY ONLY
BE USED TO AID EVACUATION.
7. NEVER USE WATER EXTINGUISHERS ON COOKING OR ELECTRICAL FIRES.
35Residence Handbook 2018-2019
Typhoon Precautions
36Residence Handbook 2018-2019
Prior to typhoon
Maintain bottled drinking water and non-perishable foods in your flat.
Obtain a flashlight with batteries.
If you need special medication, be sure to have an ample supply.
Notify the staff person in charge of any special medical needs.
Tape all windows.
During the typhoon
In case of high winds, stay away from windows and heavily glassed areas.
Report damages or repairs needed immediately.
Remain in the building; keep your flashlight with you in case of power failure.
Keep a radio tuned to a local station for storm updates.
After the storm
Check for structural damages and report them immediately.
Be careful of flooded areas, contaminated water, fallen power lines and other hazardous conditions
attributed to the storm.
Policy enforcement/ change during inclement weather
NO VISITATION, CEDARS’ Housing will be closed to all visitors.
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