RESPONSIBILITY Avon Corporate - the beauty of doing good - RSPO

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RESPONSIBILITY Avon Corporate - the beauty of doing good - RSPO
Avon Corporate
RESPONSIBILITY
           report 2013 REPORT

     the beauty of doing good
RESPONSIBILITY Avon Corporate - the beauty of doing good - RSPO
Table of
                   Contents
      COMPANY PROFILE 3 CEO MESSAGE 5 ENVIRONMENTAL SUSTAINABILITY 6
PHILANTHROPY 20 PEOPLE 32 PRODUCTION & SUPPLY CHAIN 39 ABOUT THIS REPORT 51

                    Avon is committed to
          making the world a more beautiful and
           healthier place through our products,
        our people, our environmental sustainability
            and our philanthropy. We empower
            millions of women around the world
       financially through our earnings opportunity
            and support their health and safety
         through the Avon Breast Cancer Crusade
              and Avon’s Speak Out Against
                 Domestic Violence initiative.

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RESPONSIBILITY Avon Corporate - the beauty of doing good - RSPO
Company Profile   CEO Message    Environmental Sustainability   Philanthropy   People   Production & Supply Chain   About This Report

                  Company
                                                         Profile
                  A           von Products, Inc.         (Avon), the company for women, is a leading
                               global beauty company with $10 billion in annual revenue in 2013, making
                                 us one of the world’s largest direct sellers. We are headquartered in
                  New York City, where our company was founded in 1886. As of December 31, 2013,
                  we employed approximately 36,700 employees around the world.

                  Our products are marketed to women principally through direct selling by Avon
                  Independent Sales Representatives and are available in over 100 countries. As of
                  December 2013, Avon had more than 6 million Representatives and sales operations
                  in 62 countries and territories—including the United States—and distributed
                  products in 43 additional countries and territories via distribution partners and licensees.
                  A complete list of our markets can be found on avoncompany.com.

                  For Avon’s recent financial and company information, read our financial earnings
                  releases and 2013 Annual Report.

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RESPONSIBILITY Avon Corporate - the beauty of doing good - RSPO
Company Profile   CEO Message   Environmental Sustainability   Philanthropy   People   Production & Supply Chain   About This Report

                                         OUR PRODUCTS
                      Avon’s core beauty products and related brands, such as Avon Color,
                      ANEW, Skin-So-Soft, Advance Techniques, Avon Naturals and mark.,
                      represented 73 percent of our company’s net sales as of December 31,
                      2013, with fashion and home products representing 17 percent and
                      10 percent, respectively.

                      Our current product offerings are categorized by Beauty and
                      Fashion and Home:

                      beauty                     fashion & home
                      • Color Cosmetics          •   Fashion Jewelry          •G ifts and Decorative
                      • Fragrances               •   Watches                    Products
                      • Skincare                 •   Apparel                  • Housewares
                                                 •   Footwear                 •E ntertainment and
                                                 •   Accessories                Leisure Products
                                                                              • Children’s Products
                                                                              • Nutritional Products

                             AWARDS & RECOGNITION
                      Avon strives to be an industry leader in many facets of corporate responsibility
                      and sustainability. Following are select acknowledgments for our work in 2013.
                      For a complete list of our awards and recognitions, please visit avoncompany.
                      com.

                      CDP S&P 500 Climate Change Report
                      Avon received an 86 on disclosure and B on performance in 2013

                      Human Rights Campaign Foundation’s Corporate Equality Index
                      Avon received a perfect score—100 out of 100—in 2013 for the second
                      consecutive year

                      Interbrand’s Best Global Green Brands
                      Avon ranked No. 41 in 2013

                      Forbes’ World’s 100 Most Powerful Women
                      FORTUNE’s 50 Most Powerful Women in Business
                      Avon CEO Sheri McCoy was recognized on both
                      lists in 2013

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RESPONSIBILITY Avon Corporate - the beauty of doing good - RSPO
Company Profile   CEO Message         Environmental Sustainability   Philanthropy   People   Production & Supply Chain      About This Report

                       ear Avon Stakeholders,                                 our philanthropic goal of donating $1 billion in total
                                                                              funds by 2015.
                       Avon’s commitment to corporate
                       responsibility is at the core of our                 • ENVIRONMENTAL SUSTAINABILITY: Our
                      company. In 1886, our founder,                           brochures make us a significant user of paper and
                  David H. McConnell, pledged that Avon                        we’re committed to helping end deforestation
    would “contribute to the well-being of society and the                     through internal efforts, policies, and our reforestation
    environment in which it functions.”                                        fundraising initiative, Healthy Forests, Beautiful
                                                                               World. In 2013, we raised $1.3 million through
    Today, more than 125 years later, that pledge remains
                                                                               Healthy Forests, Beautiful World to support the
    fundamental to our business and is important to our
                                                                               reforestation projects of partner organizations—
    long-term success. The commitments and strategies
                                                                               The Nature Conservancy and World Wildlife Fund—
    outlined in this report reflect business decisions that
                                                                               in Brazil and Indonesia, two of the most critically
    we believe better position us for success.
                                                                               endangered ecosystems.
    Our three citizenship responsibility pillars continue
                                                                              In 2013, we also made progress toward our
    to be: People, with a focus on empowering women;
                                                                              2020 goals to reduce absolute greenhouse gas
    Philanthropy, with a focus on ending breast
                                                                              (GHG), water intensity and waste across Avon’s
    cancer and domestic violence; and Environmental
                                                                              operations. For example, as of the end of 2013,
    Sustainability, with a focus on reforestation and
                                                                              we reduced GHG emissions from Avon operations
    minimizing our footprint. As always, we are guided by
                                                                              by 28.7 percent, surpassing our goal of a 20
    our core values and principles, which include earning
                                                                              percent reduction.
    the trust of our stakeholders by exhibiting integrity,
    acting ethically, and embracing transparency.                           I’m extremely proud of the work our company
                                                                            is doing to contribute to our social and
    A few examples of how we continued our commitment
                                                                            environmental stewardship. Through the dedication
    to corporate responsibility in 2013 include:
                                                                            of our Representatives and our thousands of
    • PEOPLE: As the “company for women,” our priority                    Associates, Avon is a responsible corporate citizen.
        to empower women is reflected in our commitment
                                                                            The journey does not end here, and we look forward
        to recognizing and advancing women in our
                                                                            to continuing to advance our corporate responsibility
        own workforce and helping our more than six million
                                                                            efforts in the years to come. On behalf of Avon, I
        Avon Independent Sales Representatives achieve
                                                                            invite you to explore this report to learn more about
        economic independence. Our business empowers
                                                                            our progress and goals.
        millions of women around the world to be self-sufficient
        and to earn an income to support themselves and
        make a better life for their families. Since 1886, Avon
        has offered women a no-barrier earnings opportunity to
        support themselves and their families.

    • PHILANTHROPY: Our 2013 philanthropic efforts
        made a difference in the lives of women and their                   Sheri McCoy
        families around the world. Since 1955 through the                   Chief Executive Officer
        end of 2013, we raised more than $957 million
        through programs in over 50 countries for two of the
        causes most important to women: breast cancer and
        domestic violence. We are well on our way to reaching

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RESPONSIBILITY Avon Corporate - the beauty of doing good - RSPO
Company Profile   CEO Message   Environmental Sustainability      Philanthropy   People   Production & Supply Chain   About This Report

                        Environmental
                  Sustainability

                        Avon has a long-standing commitment to managing our environmental footprint.
                        We continuously evaluate how to reduce the environmental impact of our operations
                        and in the manufacturing of our products. A worldwide network of Avon’s global
                        environmental management team and Associates across various disciplines support
                        our policies, processes and goals. Our Associates are dedicated to environmental
                        stewardship and apply the principles of sustainability to their daily work.

                        In 2013, we made progress toward our long-term 2020 goals focused on absolute
                        greenhouse gas (GHG) emissions, water, waste and reforestation, as well as toward
                        additional shorter-term goals addressing these areas and others, such as recycling
                        and packaging.

                        External organizations rank our environmental performance within our industry.
                        For 2013, we received a disclosure score of 86 (out of 100) and performance score
                        of B on CDP S&P 500 Climate Change Report.
RESPONSIBILITY Avon Corporate - the beauty of doing good - RSPO
Company Profile   CEO Message    Environmental Sustainability        Philanthropy   People   Production & Supply Chain   About This Report

                       AVON 2020 ENVIRONMENT GOALS
                                           GOAL                                 PROGRESS

                                                                             28.7% Reduction
                                     20% Reduction
                                                                           Of GHG emissions on an
                             Of total GHG emissions from Avon
                                                                           absolute basis from Avon
                              operations on an absolute basis
                                                                      operations through the end of 2013
                                  by 2020 (base year 2005)
                                                                         (goal achieved and ongoing)

                                     40% Reduction
                                                                              32% Reduction
                                  In water intensity—water
                                                                                In water intensity
                                   consumption per Avon
                                                                            through the end of 2013
                                manufacturing facility—by 2020
                                                                                    (ongoing)
                                      (base year 2005)

                                     30% Reduction
                                                                             2.6% Reduction
                                   Of waste on a per unit
                                                                          Of waste on a per unit basis
                                   basis—waste per Avon
                                                                           through the end of 2013
                                manufacturing facility—by 2020
                                                                                   (ongoing)
                                      (base year 2005)

                                                                               74% of Paper
                                     100% of Paper
                                                                           Used in Avon brochures
                                Purchased from certified and
                                                                        purchased from certified and or
                                 or post-consumer recycled
                                                                       post-consumer recycled content
                              content sources by 2020 with a
                                                                       sources in 2013 and 25 percent
                            certification preference of the Forest
                                                                      sourced from FSC-certified forests
                                  Stewardship Council (FSC)
                                                                                  (ongoing)

          AVON’S COMMITMENT TO CLIMATE CHANGE
                        Avon’s commitment to climate change began in 1994 when we retrofitted many
                        U.S. manufacturing and distribution sites with energy-efficient lighting. Avon is also
                        a signatory of the CERES climate declaration, which calls on federal policymakers
                        to address climate change. We have collaborated with CERES on sustainability
                        initiatives since 2011. As a member of the Business for Innovative Climate & Energy
                        Policy (BICEP), an advocacy coalition of businesses committed to working with
                        policy makers to pass meaningful energy and climate legislation, we abide by
                        BICEP’s key principles, including promoting energy efficiency and renewable
                        energy; increasing investment in a clean energy economy; and supporting climate
                        change adaptation, technology transfer and forest preservation.

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RESPONSIBILITY Avon Corporate - the beauty of doing good - RSPO
Company Profile   CEO Message   Environmental Sustainability       Philanthropy   People   Production & Supply Chain   About This Report

                                                  OPERATIONS
                        Avon has a longstanding commitment to managing our environmental footprint.
                        We address key impacts across our business enterprise and focus on continuous
                        improvement, with particular emphasis on the areas that are most important to
                        our company, society and the planet.

                        GREEN BUILDINGS
                                                                                                   AVON
                        As part of our efforts to mitigate and reduce our environmental       GREEN
                        impacts, we support sustainable building practices. Through          BUILDING
                        our Green Building Promise, we are committed to designing            PROMISE
                        and building any new major facilities, as well as making renovations
                        to existing facilities, in accordance with the U.S. Green Building
                        Council’s Leadership in Energy and Environmental Design (LEED)
                        Green Building Rating System™ certification standards.

                        The LEED certification system promotes a comprehensive, holistic approach
                        to sustainability, focusing on energy savings, water efficiency, carbon emissions
                        reduction, and stewardship of natural resources. In countries where LEED
                        certification does not exist, construction and renovation projects aim to meet
                        equivalent local standards.

                        As of 2013, the following Avon facilities have achieved LEED certification or
                        equivalent local standards:

                        • A
                           von’s distribution center in Zanesville, Ohio, was our first facility to achieve
                          LEED Gold certification
                        • O
                           ur Northampton, United Kingdom, administrative headquarters achieved
                          BREEAM Very Good - New Build and was awarded the U.K. Green Apple Award
                        • A
                           von’s largest distribution center worldwide in Sao Paulo, Brazil, received
                          LEED Gold certification
                        • O
                           ur distribution center in Guarne, Colombia, was the first new construction
                          in Colombia to receive LEED Gold certification
                        • O
                           ur research and development center in Shanghai, China, received LEED
                          Platinum for its interior space
                        • O
                           ur U.S. headquarters in New York, N.Y., was awarded LEED Gold for its
                          interior space

                        EMISSIONS REDUCTION
                        AND ENERGY CONSERVATION
                        We continue to focus on reducing our greenhouse gas (GHG) emissions and energy
                        consumption, as well as increasing the use of on-site renewable energy to reduce
                        our carbon footprint. Avon aspires to achieve zero emissions by using 100 percent
                        clean energy and we are proud of the progress we’ve made to reduce our absolute
                        GHG emissions.

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RESPONSIBILITY Avon Corporate - the beauty of doing good - RSPO
Company Profile   CEO Message   Environmental Sustainability      Philanthropy   People   Production & Supply Chain   About This Report

                                     By 2020, our goal is to reduce absolute GHG emissions from
                                     Avon operations by 20 percent from 2005 baseline levels.
                        As of the end of 2013, we exceeded our goal and reduced absolute emissions by
                        28.7 percent from 2005. Although we are optimizing our carbon and energy use, we
                        do expect our GHG emissions to fluctuate in the years leading up to 2020 due to
                        potential growth of Avon’s business and diminishing returns on our investments in
                        our renewable energy efforts. Therefore, we are continuing to pursue our 2020 goal
                        of a 20 percent GHG reduction.

                        On our journey to zero emissions, we’ve also set a short-term goal to continue our
                        progress. By 2016, our goal is to reduce total GHG emissions on an absolute basis
                        by 5 percent from 2012 baseline levels. As of the end of 2013, we reduced absolute
                        GHG emissions by 4.6 percent from 2012.

                        Challenges to our business resulted in fewer units produced in 2013, which
                        affected our per unit carbon emissions—carbon emissions per Avon manufacturing
                        facility. While our per unit carbon emissions increased 4.7 percent from 2012 to
                        2013, we’ve made significant progress since 2005. As of 2013, we achieved a
                        38.3 percent carbon emissions reduction per million units at global manufacturing
                        locations from 2005 baseline levels.

                                    ABSOLUTE GHG EMISSIONS (CO2e)
METRIC TONNES                                        Global Operations
         170,000

         160,000

         150,000      158,497
                                           156,341
         140,000                153,920

                                                      142,722    141,801
         130,000                                                                          136,751
                                                                            136,050
         120,000

         110,000                                                                                    118,408
                                                                                                                113,017
         100,000
                       2005       2006      2007       2008       2009       2010          2011       2012       2013

                          NOTE A breakdown of Avon’s 2013 absolute GHG emissions by scope includes:
                          27,962 metrics tonnes of Scope 1 emissions and 85,055 metric tonnes of Scope
                          2 emissions from our global operations. Our Scope 1 emissions represented
                          here do not include direct emissions from our vehicle fleet, which totaled 35,490
                          metric tonnes in 2013.

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                                                 GHG EMISSIONS PER UNIT(CO2e)
                                                     Global Manufacturing Locations

  METRIC TONNES
PER MILLION UNITS

                 60

                 50

                 40

                 30

                 20

                 10
                              48.3        44.4      44.3      40.0       35.7      33.3        35.7          28.4       29.8
                     0
                             2005        2006      2007       2008      2009      2010        2011          2012       2013

                                 In 2013, total energy consumption at Avon’s global manufacturing facilities—
                                 composed of on-site consumption and electricity—decreased 5.2 percent from
                                 2012 levels—from 748,030 MM BTUs to 708,888 MM BTUs. Since 2005, we
                                 have reduced total energy consumption by 35 percent.

        1,150,000
                                                    TOTAL ENERGY (MM BTU’s)
                                                     Global Manufacturing Locations

        1,050,000

          950,000

          850,000

          750,000

          650,000
                                                                                                          2012        2013

                          2005        2006        2007     2008       2009      2010         2011

                                 The Avon Green Building Promise contributes to a reduction in energy and
                                 GHG emissions. Avon’s GHG emission estimates are compiled by First Environment,
                                 an independent environmental management consultant that is a leader in the
                                 GHG field. First Environment is a signatory to the CERES principles (Coalition for
                                 Environmentally Responsible Economies) and also maintains ISO 14001 certification.

                                                                                                      2013 Avon Corporate Responsibility Report   10
Company Profile   CEO Message   Environmental Sustainability      Philanthropy   People   Production & Supply Chain   About This Report

                        WATER CONSERVATION
                        Avon continues to take steps to use water wisely and conserve this resource,
                        especially in water stressed parts of the world. We continue to implement projects
                        to achieve zero water waste discharge in water-scarce countries where we operate,
                        particularly in India, China and Brazil.

                        By 2020, our goal is to reduce water intensity—water consumption per Avon
                        manufacturing facility—by 40 percent from 2005 baseline levels. As of the end of
                        2013, we reduced water intensity by 32 percent from 2005.

                        We’ve also set a short-term goal: By 2016, we aim to reduce water intensity by 5
                        percent from 2012 baseline levels.

                        In 2013, we reduced water intensity by 1.3 percent—from 159 gallons per thousand
                        units in 2012 to 157 gallons per thousand units in 2013.

                      WATER CONSUMPTION INDEX (GALLONS/000’s UNITS)
                                             Global Manufacturing Locations

            300

            250

            200

            150

            100
                      2005       2006       2007        2008        2009         2010       2011        2012          2013

                                                                                          2013 Avon Corporate Responsibility Report   11
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                        On an absolute basis, we reduced water consumption 3.7 percent—from
                        362,402,000 gallons in 2012 to 348,998,000 gallons in 2013. From our 2005
                        baseline, we reduced water consumption by 35 percent—or approximately
                        193,000,000 gallons.

                                          TOTAL WATER CONSUMPTION
                                               Global Manufacturing Facilities
 THOUSANDS
 OF GALLONS
       560,000
       540,000
       520,000
                    542,139
       500,000
       480,000                  529,781
       460,000                            525,854

       440,000                                                476,574
                                                    471,112
       420,000
       400,000                                                           428,264
       380,000
                                                                                     396,107
       360,000
                                                                                                362,402
       340,000                                                                                              348,998
                     2005        2006      2007      2008      2009       2010        2011        2012       2013

                        Our manufacturing sites globally are committed to efforts to reduce water
                        consumption. In 2013, water savings initiatives at Poland and Morton Grove, Ill.
                        manufacturing sites delivered 7 percent and 16 percent reductions in water
                        consumption, respectively. Additionally, Avon branches in Acala, Spain, delivered
                        a 75 percent reduction in water consumption, while Colombia branches delivered
                        a 78 percent reduction in 2013.

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Company Profile   CEO Message   Environmental Sustainability      Philanthropy   People   Production & Supply Chain   About This Report

                            MATERIAL USE & PACKAGING
                        With 33 owned and 27 leased manufacturing and distribution centers worldwide
                        in 2013, Avon focuses on recycling and minimizing material use as we strive to
                        reduce waste along the production cycle. This reduction has a meaningful cost
                        savings and lessens our environmental impact.

                        WASTE REDUCTION
                                       By 2020, our goal is to achieve a waste reduction of 30 percent
                                       on a per unit basis—waste per Avon manufacturing facility—
                                       from 2005 baseline levels.
                        As of the end of 2013, we reduced waste per unit by 2.6 percent since 2005.

                        We continue to focus on driving further reductions and have set short-term goals as
                        we work to achieve our 2020 target. By 2016, our goal is to achieve zero operational
                        waste to landfill at five Avon locations across manufacturing and branch sites.

                        We are also targeting a five percent reduction in waste per unit from 2012 levels
                        by 2016. In 2013, waste per unit at Avon’s manufacturing facilities decreased 9.1
                        percent from 2012—from 40.6 to 36.9 pounds per thousand units.

                                       WASTE INDEX (POUNDS/000 UNITS)
                                             Global Manufacturing Locations
            50

            45

            40

            35

            30

            25
                    2005        2006       2007        2008       2009        2010         2011        2012       2013

                                                                                          2013 Avon Corporate Responsibility Report   13
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                        On an absolute basis, in 2013, Avon’s global manufacturing operations
                        reduced waste by 9.1 percent from 2012—from 92,447 to 83,998 (in thousands
                        of pounds).

                                            TOTAL ABSOLUTE WASTE
                                          (IN THOUSANDS OF POUNDS)
                                              Global Manufacturing Locations

       120,000

       110,000

       100,000

        90,000

        80,000

        70,000

        60,000
                    2005        2006         2007         2008         2009         2010        2011          2012        2013

                        Despite reductions in waste per unit in 2013, we are not progressing as quickly
                        as we had anticipated toward our 2020 goal. The large proportion of heavy sludge
                        generated by our wastewater treatment facilities primarily contributed to this
                        slower pace, with obsolete and expired products also contributing, but to a much
                        lesser extent. However, we are finding re-use options for sludge, as well as for
                        alcohol and cosmetics; recycling corrugated cardboard; implementing a waste to
                        energy program; and educating Associates in global manufacturing locations on
                        environmental initiatives. These efforts have resulted in the increase of our recycling
                        levels and generated progress toward our 2020 recycling goal.

                                                                                             2013 Avon Corporate Responsibility Report   14
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                        RECYCLING
                        By 2016, our goal is to achieve an overall recycling rate of 87 percent across
                        manufacturing and branch sites.

                        In 2013, we achieved an overall recycling rate of 84 percent. Among manufacturing
                        sites only, we achieved an 81.8 percent recycling rate—Avon’s highest rate of
                        recycling to date.

                        All of Avon’s manufacturing and branch sites are focused on achieving zero
                        waste to landfill. Manufacturing facilities in Poland and Brazil led all regions with
                        recycling rates at 90 percent. Among Avon’s branch locations, more than 10
                        locations were close to achieving zero waste to landfill in 2013—recycling rates
                        over 90 percent—including sites in Zanesville, Ohio, and Cabreuva, Brazil.

                       RECYCLING EFFICIENCY (% MATERIALS RECYCLED)
                                              Global Manufacturing Locations

            80

            70

            60

            50

            40
                    2005        2006        2007        2008        2009        2010         2011        2012       2013

                                                                                            2013 Avon Corporate Responsibility Report   15
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                        PACKAGING
                        Avon uses a variety of plastic, glass, paper and cardboard packaging materials
                        in our products. We aim to continually reduce the environmental impact of our
                        packaging during our new product development process and on-going business
                        operations. To do so, we have reinvigorated our efforts by assigning a senior
                        executive to lead and oversee a cross-functional team that is mandated with
                        driving sustainable packaging innovation at the company. All sustainable initiatives
                        are designed to ensure a high-quality product: the package is safe, suitable for
                        consumer use, and meets all legal guidelines.

                        Avon addresses the environmental impact of packaging through two key areas:
                        the amount of packaging and the materials and processes required to produce
                        the packaging.

                                      By 2015, our goal is to discontinue the use of polyvinyl chloride
                                      (PVC) in our beauty packaging across all markets.
                        We continue to make significant progress toward our goal. For example, the
                        majority of our PVC usage is in protective and tamper evident shrink sleeves
                        across multiple product categories; we are working to replace these PVC sleeves
                        with more sustainable PET/OPS sleeves.

                        PROGRESS TOWARD GOAL TO DISCONTINUE
                  POLYVINYL CHLORIDE (PVC) IN BEAUTY PACKAGING BY 2015
                                              STATUS: DISCONTINUING
                       REGION                     PVC IN BEAUTY                                  DETAILS
                                                PACKAGING BY 2015
                                                                                      Eliminated PVC from packaging
                      Latin America
                                                          Achieved                   waste stream and have been PVC
                  (excluding Venezuela)
                                                                                              free since 2009

                                                                                       Will reduce PVC consumption
                     North America                        On Target
                                                                                               by 50% in 2014

                                                                                     Will eliminate PVC sleeves through
                         EMEA                             On Target                 the qualification of PET/OPS sleeves
                                                                                                    in 2015
                                                                                    Will eliminate PVC usage across its
                         China                            On Target                major brands – Naturals, Skin-So-Soft,
                                                                                       and Nutrition Capsule in 2014
                                                                                    Converted 188 million PVC sleeves in
                                                                                    2010 and is on target to replace the
                          India                           On Target
                                                                                    PVC sleeves in the Color Cosmetics
                                                                                             Category in 2015
                                                                                       Initiated a program in 2013 to
                                                                                    convert all new product launches to
                       Philippines
                                                         On Target                  PET sleeves. Inline products that use
                                                                                    PVC sleeves are on schedule to fully
                                                                                          transition to PET by 2015

                                                                                           2013 Avon Corporate Responsibility Report   16
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                        In 2013, we continued to evaluate additional opportunities to reduce the impact
                        of packaging through the following initiatives:

                          arton elimination: Many Avon products and product categories are offered
                        •C
                         without outer cartons, including lipsticks, body lotions, bath products, and
                         personal care products, such as deodorants, haircare and other categories.

                          arton production: Our North America carton supplier, Graphic Packaging,
                        •C
                         meets the SFI Sourcing Standard (Certified Fiber Sourcing) and only uses pulp
                         from pine trees that are managed under sustainable forestry practices and uses
                         approximately 100 percent of the tree and leaves no ground waste behind.

                          efillable packaging: The mark. brand has integrated
                        •R
                         refillable packaging solutions into two of its cosmetic
                         compact products. Every time a consumer refills these
                         packages, an average of 0.15 pounds of materials is saved.
                         In 2013, the Latin American region began producing the
                         400ml Encanto Lotion refillable package and sold refillable
                         liquid soap. In addition, other markets are investigating
                         refillable jars and cosmetic compacts.

                        • L ightweighting: Many plastic packaging and caps are “lightweighted” to reduce
                           the overall amount of materials they contain while still providing the necessary
                           strength. In 2013, Avon’s Personal Care category began implementing an HDPE
                           to PET conversion project in 2013 for body washes globally, which will result in
                           the reduction of an estimated 12,900 pounds of resin per year globally.

                        • S calability: Avon’s global distribution centers use multiple case sizes to
                           minimize corrugate usage per order. Our facility in Pasadena, Calif., utilizes bliss
                           style cases that use approximately 20 percent less board than a typical regular
                           slotted container.

                                                                                             2013 Avon Corporate Responsibility Report   17
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                                            REFORESTATION
                        As a direct seller whose ‘store’ is the brochure and printed materials, with
                        virtually no brick and mortar stores, Avon is a significant user of paper.
                        Deforestation affects the health and well-being of our society and environment.
                        We are committed to helping end deforestation through internal efforts and
                        policies, including the Paper Promise and Palm Oil Promise, and our reforestation
                        fundraising initiative, Healthy Forests, Beautiful World.

                        AVON PAPER PROMISE                                                        AVON
                        As a significant consumer of paper products, Avon can influence           PAPER
                        both supply and demand in the market. In March 2010, we
                                                                                                 PROMISE
                        announced the Avon Paper Promise, a comprehensive policy for
                        promoting responsible forest use and protecting forests.

                        We are committed to optimizing our overall use of paper in every area of our
                        business, including distribution methodologies, basis weight reductions, reductions
                        in brochure size, and increasing the use of electronic media as a replacement for
                        paper-based products. We also continue to leverage technology and establish
                        paperless processes wherever possible.

                                     By 2020, our goal is to purchase 100 percent of our paper from
                                     certified and/or post-consumer recycled content sources with
                                     a certification preference of Forest Stewardship Council (FSC).
                        As of 2013, 74 percent of Avon’s brochure paper met the Avon Paper Promise
                        commitments, and approximately 25 percent of paper used in Avon’s product
                        brochures is sourced from FSC certified forests.

                        Moving forward, we will continue to report on our ongoing activities to implement
                        the five points of the Avon Paper Promise:
                        • P romoting sustainable forest use. Protecting forests. Protecting old growth,
                           high conservation or endangered forests and ecosystems.
                        • R educing demands on forests.
                        • P romoting clean production practices.
                        • P romoting continuous improvement.
                        • R emaining transparent to customers, shareholders, and other stakeholders.

                        To achieve these goals, we are tracking and reporting, through the Global Forest
                        and Trade Network, the amount of wood fiber we purchase from suppliers certified
                        under each of the forest certification systems. We also continue to consult with
                        external stakeholders to review emerging issues related to environmentally
                        responsible fiber and implementation of our Paper Promise.

                        Read the full Avon Paper Promise on avoncompany.com.

                                                                                          2013 Avon Corporate Responsibility Report   18
Company Profile   CEO Message   Environmental Sustainability       Philanthropy   People   Production & Supply Chain   About This Report

                        AVON PALM OIL PROMISE
                                                                                                    AVON
                        The rapid expansion in the production of palm oil has resulted in         PALM OIL
                        destruction of large areas of tropical forests and peatlands. Although    PROMISE
                        more than 80 percent of palm oil is used in food, it is also one of the
                        natural oils used in cosmetics and personal care products.

                        Avon is not a significant user of palm oil; however, we recognize the
                        impact palm oil production has on deforestation. In March 2011, we adopted
                        the Avon Palm Oil Promise, which outlines Avon’s guidelines for purchasing
                        sustainably sourced palm oil. Additionally, we are a member of the Roundtable
                        on Sustainable Palm Oil (RSPO)—a group that promotes the growth and use
                        of sustainable palm oil.

                        Through the Palm Oil Promise, we support the production of sustainable palm oil
                        through the GreenPalm program. For every estimated ton of palm oil derivative
                        we use in the production of our products, we have paid a voluntary premium to
                        a palm oil producer that is operating within the RSPO guidelines for social and
                        environmental responsibility.

                        In 2013, Avon supported the production of 18,400 metric tons of sustainable
                        palm oil production through the GreenPalm program.

                        Read the full Avon Palm Oil Promise on avoncompany.com.

                        HEALTHY FORESTS, BEAUTIFUL WORLD
                        Healthy Forests, Beautiful World, Avon’s
                        reforestation fundraising initiative, empowers
                        us all to be a part of a global movement to help
                        end deforestation—a crisis that endangers the
                        health and well-being of our society and our
                        environment. The initiative was launched in
                        2010 as Hello Green Tomorrow, and renamed
                        Healthy Forests, Beautiful World in 2014.

                        With more than six million Avon Independent Sales Representatives
                        (“Representatives”) around the world as of December 31, 2013, Avon has a
                        unique capacity to engage and mobilize people to help end deforestation.
                        Healthy Forests, Beautiful World raises funds through the sale of special,
                        environmentally conscious fundraising products in more than 50 countries by
                        Representatives and online at Avon eCommerce sites.

                        Through the end of 2013, Avon raised more than $6.8 million, including $1.3
                        million in 2013, to support the reforestation projects of partner organizations,
                        The Nature Conservancy (TNC) and World Wildlife Fund (WWF), in Brazil and
                        Indonesia, two of the most critically endangered ecosystems.

                        Read more about Healthy Forests, Beautiful World on avoncompany.com.

                                                                                           2013 Avon Corporate Responsibility Report   19
Company Profile   CEO Message   Environmental Sustainability   Philanthropy   People   Production & Supply Chain   About This Report

                        Avon
                  Philanthropy

                       As the “company for women,” Avon has a unique ability to educate and mobilize
                       people worldwide on issues that are of vital importance to women. By combining
                       the power of the individual and the collective power of our worldwide network
                       of Avon Independent Sales Representatives (“Representatives”) into one powerful
                       philanthropic force, together Avon and the Avon Foundation for Women—
                       a U.S.-based 501(c)(3) public charity—make us a global leader in philanthropy.

                       We are proud to be the leading corporate supporter of the breast cancer cause
                       globally through the Avon Breast Cancer Crusade and a leading corporate
                       supporter of ending violence against women through the Speak Out Against
                       Domestic Violence initiative.

                                    By 2015, our goal is to donate $1 billion in total funds,
                                    and we are well on our way to reaching that goal.
                       Through the end of 2013, Avon global philanthropy donated more than $957 million
                        through programs in over 50 countries for causes most important to women.
Company Profile   CEO Message   Environmental Sustainability   Philanthropy    People   Production & Supply Chain   About This Report

                        AVON FOUNDATION FOR WOMEN
                       The U.S.-based Avon Products Foundation, Inc.,
                       referred to as the Avon Foundation for Women
                       (“Avon Foundation”), leads Avon’s global philanthropy
                       program. All local fundraising and grant programs
                       are conducted by Avon’s individual country markets.

                       Since its inception in 1955, the Avon Foundation’s fundamental mission has
                       been to promote or aid charitable, scientific, educational, and humanitarian
                       activities, with a special emphasis on programs that improve the lives of women
                       and their families.

                       Read more about the Avon Foundation’s mission on the Avon Foundation website.

                       AVON FOUNDATION FUNDRAISING
                       The Avon Foundation raises funds in the United States for breast cancer and domestic
                       violence programs through special Avon products sold by Representatives, with
                       a percentage of net proceeds donated to the Avon Foundation. The Avon Walk for
                       Breast Cancer series, which attracts tens of thousands of participants each year,
                       raises substantial funding from the public.

                       In addition, Avon provides in-kind and financial support to the operations of the
                       Avon Foundation. Detailed financial reports showing Avon’s donations to the Avon
                       Foundation, funds raised, grants awarded and more details, can be found on the
                       Avon Foundation financials page.

                       AVON FOUNDATION GRANTS
                       The Avon Foundation awards breast cancer and domestic violence grants through
                       a competitive application process guided by external experts on respective
                       advisory boards, the Avon Foundation Breast Cancer Advisory Board and the
                       Avon Foundation Domestic Violence Advisory Board. The Avon Foundation also
                       awards grants through our Healthy Forests, Beautiful World program to support
                       reforestation projects in endangered ecosystems. Read more about Healthy
                       Forests, Beautiful World in the Environmental Sustainability section of this report.

                       Strategic guidance for the Avon Foundation, fiduciary responsibility and final
                       decisions on grant making are among the responsibilities of the Avon Foundation
                       Board of Directors.

                       In 2013, the Avon Foundation:
                       • Awarded more than $20 million for grants and programs to advance breast
                          cancer research and access to care programs and $5.8 million for grants and
                          programs to fund domestic violence education, direct service and prevention
                          programs.
                       • M ade 156 grants for U.S. breast cancer programs through the Avon Foundation
                          Breast Cancer Crusade, of which 63 percent went to access to patient service
                          and care programs and 37 percent went to research.
                       • F unded 138 projects through the Avon Speak Out Against Domestic Violence
                          initiative aimed at ending domestic violence or supporting victims in 36 states,
                          Puerto Rico and the Dominican Republic, totaling $5.8 million.

                                                                                         2013 Avon Corporate Responsibility Report   21
Company Profile   CEO Message   Environmental Sustainability   Philanthropy   People   Production & Supply Chain   About This Report

                       •A
                         warded a total of $1.47 million to The Nature Conservancy (TNC) and
                        World Wildlife Fund (WWF) through the Healthy Forests, Beautiful World
                        program to fund reforestation efforts in Brazil’s Atlantic Rainforest and
                        Indonesia’s tropical forests.

                       AVON MATCHING GIFTS PROGRAM
                       Avon is proud to encourage the personal philanthropy of Avon Associates.
                       In the United States, through the Avon Foundation U.S. Associate Matching
                       Gifts Program, the company matches donations made from all full-time
                       U.S.-based Associates to a wide range of causes and programs. The Avon
                       Foundation matches minimum contributions of $25, up to a maximum of $15,000,
                       perAssociate and per calendar year, to eligible 501(c)(3) organizations. Each
                       calendar year, the Avon Foundation will provide a 2:1 match to charities up to
                       a maximum of $500, and a 1:1 match for all pledges exceeding $500, up to a
                       maximum of $15,000.

                                                                                        2013 Avon Corporate Responsibility Report   22
Company Profile   CEO Message   Environmental Sustainability   Philanthropy   People   Production & Supply Chain   About This Report

                       AVON BREAST CANCER CRUSADE
                       The Avon Breast Cancer Crusade, which launched in
                       1992, has placed Avon and the Avon Foundation at the
                       forefront of the fight against breast cancer. Today, Avon
                       is the leading corporate supporter of the cause globally.
                       Many of our Representatives around the world raise
                       funds for breast cancer programs and also provide a global
                       army of educators, offering information and raising awareness around the world.

                                    Avon global philanthropy has donated more than $815
                                    million through 2013 for breast cancer programs in over
                                    50 countries for research and advancing access to care,
                                    regardless of a person’s ability to pay.
                       The Avon Breast Cancer Crusade awards funding to beneficiaries ranging from
                       leading cancer centers to community-based, grassroots breast health programs
                       to support breast cancer research and access to care. Avon funding has helped
                       build a network of programs globally that cover the full spectrum of the breast
                       cancer access to care and research. We fund promising research into the causes
                       of breast cancer and ways to prevent the disease, and fund access to screening and
                       treatment, with a special focus on helping the medically underserved, including the
                       disadvantaged, elderly, minorities and those without adequate insurance.

                                    Globally, the Crusade has enabled more than 18 million
                                    women to receive free mammograms and breast cancer
                                    screenings, and educated more than 145 million
                                    women about breast cancer, helping improve rates of
                                    early detection and survival.

                       AVON BREAST CANCER CRUSADE
                       FUNDRAISING
                       Avon and the Avon Foundation raise funds globally for the Crusade through the
                       sale of special fundraising products and through fundraising events such as the
                       U.S. Avon Walk for Breast Cancer series and the Avon Walk Around the World for
                       Breast Cancer series.

                                                                                        2013 Avon Corporate Responsibility Report   23
Company Profile   CEO Message   Environmental Sustainability   Philanthropy   People   Production & Supply Chain    About This Report

                       AVON BREAST CANCER CRUSADE
                       PINK RIBBON FUNDRAISING PRODUCTS
                       Representatives around the world sell specially designed and affordably
                       priced “Pink Ribbon” products that provide the opportunity for anyone
                       to participate in the fight against breast cancer. Avon and the Avon
                       Foundation award a portion of the proceeds to organizations and institutions
                       to help eradicate breast cancer, with grants made within the country in
                       which the funds are raised.

                                   Through 2013, global sales of Avon Breast
                                   Cancer Crusade pink ribbon fundraising products
                                   totaled $321 million.

                       U.S. AVON WALK FOR BREAST CANCER
                       The U.S. Avon Walk for Breast Cancer series is the
                       Avon Foundation’s largest annual fundraising initiative and
                       takes place in eight cities annually from April to October.
                       Avon Walk participants have the choice of walking
                       a marathon (26.2 miles) or a marathon-and-a-half
                       (39.3 miles) over two days. Each walker must raise a
                       minimum of $1,800 to participate, funds that the Avon Foundation distributes to
                       local, regional and national breast cancer organizations.

                       During the closing ceremony of each Avon Walk, the Avon Foundation awards a
                       portion of the funds raised to local beneficiaries to ensure the funds immediately
                       benefit the community. The Avon Foundation awards additional funds raised
                       throughout the year to provide leadership support nationally for the fight against
                       breast cancer.

                                   Since its launch in 2003, the Avon Walk series has raised
                                   more than $500 million through the dedication of more than
                                   192,000 participants.

                                                                                         2013 Avon Corporate Responsibility Report   24
Company Profile   CEO Message   Environmental Sustainability   Philanthropy    People   Production & Supply Chain    About This Report

                       AVON WALK AROUND THE WORLD
                       FOR BREAST CANCER
                       The Walk Around the World for Breast Cancer series
                       brings together hundreds of thousands of people in
                       more than 50 countries around the world to raise money
                       and build awareness of breast cancer. The funds are
                       awarded in the local country to address critical needs,
                       from mammography equipment to cutting-edge research
                       and patient care. In many countries, the Avon Walks
                       bring together many generations and break cultural and social barriers that previously
                       stood as obstacles to women and men taking a public stand against breast cancer.

                                     As of the end of 2013, Avon Walk around the World for
                                     Breast Cancer events have raised more than $16 million through
                                     the support of more than two million participants.

                       AVON BREAST CANCER IMPACT
                       The hundreds of Avon Breast Cancer Crusade 2013 grant recipients in the
                       United States and around the world include a wide range of organizations and
                       institutions, including local nonprofit breast cancer programs and leading cancer
                       centers that drive research and patient care.

                       ACCESS TO CARE PROGRAMS
                       Avon funds access to screening and treatment, with a special focus on helping
                       the medically underserved, including the disadvantaged, elderly, minorities and
                       those without adequate insurance.

                       Avon and the Avon Foundation continue to lead efforts to end disparities and
                       improve access to breast health care. A few examples of these efforts include:

                       •T
                         hrough 2013, the seven Avon Comprehensive Breast Care Centers of
                        Excellence at major U.S. academic medical centers received a combined $148
                        million from the Avon Foundation. In addition, our markets in Brazil and the
                        Philippines have created comprehensive breast cancer care centers at leading
                        medical centers. Avon grants enable these centers to develop new programs
                        to reach and treat the poor in their communities. In the United States, annual
                        Avon Foundation grants to these centers also support their research efforts,
                        with an emphasis on including underserved and minority populations in breast
                        cancer research.

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Company Profile   CEO Message   Environmental Sustainability   Philanthropy    People    Production & Supply Chain    About This Report

                       • T hrough the Avon Breast Health Outreach Program (BHOP), the Avon
                          Foundation has awarded more than 1,600 grants to community-based
                          organizations across the United States, totaling $76.2 million since 2000.
                          Avon’s BHOP links at least 100,000 women annually to quality screening and
                          funds more than 50 community health educators to connect underserved
                          women and men to early detection programs and risk reduction strategies.

                       •T
                         he U.S. Avon Safety Net Program has awarded 660 grants through the end
                        of 2013, totaling $220 million, to a network of more than 177 hospitals across
                        the country. The goal of the program is to help women and men who might
                        fall through the cracks of the healthcare system gain access to quality breast
                        cancer services. In 2013, Avon Foundation-funded patient navigation programs
                        provided patients with nearly 400,000 educational contacts, enabled access
                        to nearly 250,000 mammograms and navigated nearly 14,000 medically
                        underserved women and men diagnosed with breast cancer.

                       BREAST CANCER RESEARCH FUNDING
                       The Avon Foundation has donated more than $200 million for breast cancer
                       research in the United States.

                       The Avon Foundation supports breast cancer research through grant funding,
                       as well as by providing scientific coordination and fostering collaboration between
                       its funded programs. Current research priorities are aimed at:

                       • understanding the causes of breast cancer

                       • targeting the primary prevention of breast cancer

                       •d
                         eveloping new treatments for under-investigated areas of research, such as
                        metastatic breast cancer and rare, aggressive types of the disease (inflammatory
                        breast cancer, triple negative breast cancer and metastatic breast cancer)

                       The Avon Foundation launched and leads several collaborative research efforts,
                       including the Virus & Breast Cancer Research Consortium, a new diagnostics
                       tests/devices development initiative, and the Parity and Breast Cancer Risk
                       research program. The Avon Foundation requires and facilitates collaboration
                       among funded beneficiaries to help advance the effectiveness of all programs.

                       The Avon Foundation has long provided significant funding for environmental
                       research related to breast cancer, including:

                       •$
                         1.5 million since 2004 to the National Institutes of Health/National Institute of
                        Environmental Health Sciences in Research Triangle Park, N.C., to support the
                        Breast Cancer and the Environment Research Centers and adjunct studies to
                        The Sister Study.

                       •$
                         1.5 million since 2004 to Silent Spring Institute in Massachusetts to support its
                        efforts to identify and change the links between the environment and women’s
                        health, especially breast cancer.

                       •T
                         he Avon Foundation also funds patient access to care and non-environmental
                        specific research programs at a number of organizations that are active in the
                        exploration of environmental factors in breast cancer, such as the National
                        Cancer Institute, Centers for Disease Control, the University of Massachusetts
                        Amherst, and the University of California San Francisco. These organizations
                        update the Foundation on new areas of environmental exploration, and issues
                        and concerns in this field for future funding consideration.

                                                                                           2013 Avon Corporate Responsibility Report   26
Company Profile   CEO Message   Environmental Sustainability   Philanthropy   People   Production & Supply Chain    About This Report

                       COLLABORATING AND CONVENING
                       The Avon Foundation is helping lead and coordinate ongoing collaborations with
                       key cancer organizations and annually convenes experts from its own funded
                       organizations. These events foster innovation, share best practices in the areas
                       of breast cancer research, prevention strategies and patient services, and
                       emphasize our unique collaborative approach to grant making. Avon Foundation
                       Breast Cancer Forums and Summits alternate each year between convening
                       representatives from community-based programs that provide outreach, education
                       and early detection, and those from cancer centers engaged in scientific research
                       and treatment.

                       A few examples from 2013 include:

                       •L
                         ed and coordinated the Metastatic Breast Cancer Alliance (MBCA), which
                        launched in 2013 and comprises 23 breast cancer advocate organizations
                        and six pharmaceutical partners that have joined forces with the vision of
                        transforming and improving the lives of women and men living with metastatic
                        breast cancer. The Avon Foundation has dedicated staff time and resources
                        to lead the MBCA’s effort to conduct a comprehensive analysis of metastatic
                        breast cancer research and patient information and resources. The findings
                        were issued in October 2014 and new programs will be funded to address the
                        challenges identified.

                       •P
                         artnered with the National Cancer Institute (NCI) and the Center for Advancing
                        Innovation to launch the first-of-its-kind Breast Cancer Start-up Challenge
                        to link clinically interesting research-identified breast cancer inventions with
                        business school and industry experts who would develop business plans to
                        launch those inventions. Forty-six teams entered the contest, and the best business
                        plan was selected for each of the 10 breast cancer test or treatment inventions.
                        Teams are working to raise capital to launch new start-ups to further develop,
                        and potentially commercialize, the inventions to provide promising research results
                        to patients faster. The Breast Cancer Start-up Challenge winners will be announced
                        in 2014.

                       •C
                         onducted the second Racial Disparity in Breast Cancer Mortality study in
                        conjunction with the Sinai Urban Health Institute. The study, funded in 2013 and
                        released in 2014, found a black:white disparity in breast cancer mortality in 39
                        of the most populous U.S. cities, with 35 of those cities experiencing a widening
                        disparity over a 20-year period from 1990 to 2009. This study expanded on a
                        2012 study that examined the racial disparity in breast cancer mortality over a
                        three-year period (2005-2007) in the 24 largest U.S. cities.

                       • Issued a call for applicants for our second class of Avon Global Breast Cancer
                          Clinical Scholars Program. The program trains breast cancer specialists living
                         outside the United States at 12 leading Avon Foundation-funded U.S. breast
                         cancer centers. The goal of the program is to provide advanced training to
                         doctors so they can bring new skills and information to their home countries
                         that will improve the treatment and care of breast cancer patients. The inaugural
                         program brought 25 physicians—including 21 from Avon markets—to the United
                         States in 2012. The second class, comprising 23 physicians from 14 countries,
                         completed its studies in June 2014. Both classes of Scholars have since
                         returned home to share their learnings and improve breast cancer detection
                         and treatment in their countries.

                                                                                         2013 Avon Corporate Responsibility Report   27
Company Profile   CEO Message   Environmental Sustainability   Philanthropy      People    Production & Supply Chain    About This Report

                       EDUCATION AND AWARENESS
                       Time and again, we have proven that we can mobilize the Avon community to ignite
                       grassroots activism on a global scale.

                       Harnessing this unique capability, we have led breast cancer awareness programs
                       around the world. A few examples from 2013 include:

                       • Brazil: We engaged Representatives in more than 800 mobilization efforts across
                          the country, including many public activities educating women about the importance
                          of early detection. These events culminated with the first giant pink Ferris wheel set
                          up as the main attraction at an awareness event near a large shopping center in Sao
                          Paulo, during which Avon distributed 1.5 million breast self-exam kits over 10 days.

                       • Colombia: World famous soccer player Carlos “El Pibe” Valderrama joined the Avon
                          Breast Cancer Crusade by painting his well-known hair pink and drawing media
                          coverage across Latin America and Europe in advance of the annual Avon Walk in
                          Bogota. Avon Colombia also created a mobile application, “El Pibe Rosa App,” so
                          people could “paint” their hair pink and post it to social media to raise awareness
                          about breast cancer.

                       • Czech Republic: For the annual Avon Walk in Prague, 18,500 participants filled
                          the streets in pink, raising more than $300,000 for breast cancer prevention and
                          awareness. Additionally, 24 smaller local events engaging Representatives took
                          place throughout the Czech Republic. Funds raised supported educational and
                          screening programs as well as a helpline and other support programs for breast
                          cancer patients.

                       • Malaysia: Avon collaborated with the National Population and Family Development
                          Board and MYDIN Mall to provide free clinical breast health checks to 6,140 women
                          nationwide using six clinical buses.

                                                                                             2013 Avon Corporate Responsibility Report   28
Company Profile   CEO Message   Environmental Sustainability   Philanthropy   People   Production & Supply Chain    About This Report

                                AVON SPEAK OUT AGAINST
                                  DOMESTIC VIOLENCE
                       Avon is dedicated to the empowerment of women globally,
                       and ending violence against women is a cause that is
                       integral to our philanthropy. Avon’s Speak Out Against
                       Domestic Violence initiative focuses on education, prevention
                       and victim support programs. Today, nearly 50 Avon markets
                       around the world raise funds and awareness to support
                       programs aimed at ending family and gender violence.

                                    Through 2013, the Avon Speak Out Against Domestic Violence
                                    initiative has donated nearly $58 million globally.

                       SPEAK OUT & EMPOWERMENT
                       FUNDRAISING PRODUCTS
                       Avon raises funds and educates people through the sale of unique Avon Speak
                       Out Against Domestic Violence Empowerment fundraising products, which have
                       raised $37 million through the end of 2013. These products include jewelry that
                       feature the infinity symbol, representing unlimited possibilities for all women once
                       they are free from violence. The Avon mark. brand also offers special m.powerment
                       fundraising products that support efforts to end dating and partner violence.

                                                                                         2013 Avon Corporate Responsibility Report   29
Company Profile   CEO Message   Environmental Sustainability   Philanthropy   People   Production & Supply Chain   About This Report

                       AVON DOMESTIC VIOLENCE IMPACT
                       Avon and the Avon Foundation fund efforts to build awareness, to educate and to
                       develop and implement prevention and direct service programs. We also support
                       leading global programs to end gender violence and support the creation and
                       implementation of laws to end violence against women.

                       U.S. DOMESTIC VIOLENCE FUNDING
                       Examples of domestic violence initiatives the Avon Foundation funded in the
                       United States in 2013 include:

                       •C
                         reated and funded a $500,000 grant program—See the Signs & Speak Out:
                        How Bystanders Can Help—which builds on the NO MORE study. The Foundation
                        selected three agencies to receive grants to create bystander training materials,
                        including websites, webinars, social media and other outreach materials to help
                        bystanders safely intervene when abuse is suspected or observed. These free
                        materials, available in November 2014, will be distributed to workplace and other
                        community settings in order to reach large numbers of people to help them
                        recognize the signs of abuse, respond, and refer victims and their families to
                        resources, and to get people talking about these issues.

                       • Continued its annual Avon Regional Domestic Violence grants program to support
                           dozens of agencies across the United States with small general operating grants
                          for local direct service and life-saving support programs in communities and
                          regions where Avon has business locations. The Foundation awarded 64 of these
                          grants totaling $500,000 in 2013.

                       •A
                         warded the Jeanne Geiger Crisis Center a $500,000 grant to expand its
                        comprehensive research-based Domestic Violence High Risk Team Model
                        (DVHRT). DVHRT focuses equally on offender accountability and victim safety,
                        can be widely replicated, and is accepted by both law enforcement and
                        domestic violence advocates. With new Avon funding, JGCC will improve DVHRT
                        effectiveness by building a Web-based Learning and Resource Center, a
                        cost-effective and efficient way to teach communities the basics of DVHRT and
                        to onboard new DVHRT members; and introduce a DVHRT Certification Process
                        to ensure proper replication through a thoughtful review of the policies, protocols
                        and practices of the team once it has been operational for one full year.

                       •P
                         rovided significant additional funding to domestic violence agencies with
                        projects that demonstrated the potential to be replicated as national or global
                        models. Highlights of these funded programs include support of: The National
                        Domestic Violence Hotline for advocate phone and digital online support; the
                        National Network to End Domestic Violence for the Annual DV Shelter & Services
                        Survey; the David Lynch Foundation for therapeutic and restorative mediation
                        practices for victims, their families and advocate practitioners; Santa Clara
                        College to develop and disseminate a campus sexual assault prevention and
                        awareness video; and Cornell University Law School for the Avon Global Center
                        for Women & Justice, which convenes judges from across the globe at an annual
                        conference, catalogs gender-violence case law to expedite global use, and
                        provides clinical support for global judicial projects.

                                                                                        2013 Avon Corporate Responsibility Report   30
Company Profile   CEO Message   Environmental Sustainability   Philanthropy   People   Production & Supply Chain   About This Report

                       GLOBAL EFFORTS TO END VIOLENCE
                       AGAINST WOMEN
                       Examples of global programs we funded in 2013 include:

                       •A
                         nnounced the 2013 Avon Communication Awards: Speaking Out About
                        Violence Against Women as one feature of Avon’s 2013 International
                        Women’s Day celebration. The awards honored five non-governmental
                        organizations from Pakistan, Tanzania, Nepal, Peru, and Ukraine, for their
                        outstanding work to bring attention to the need to end violence against women
                        and awarded each with a grant to continue their work. Avon Foundation Global
                        Ambassador Salma Hayek Pinault and Avon CEO Sheri McCoy announced
                        the winners at the United Nations Headquarters during the 57th session of
                        the Commission on the Status of Women.
                       •E
                         xpanded the Global Partnership to End Violence Against Women, a
                        collaboration among the Avon Foundation, Vital Voices and the U.S. Department
                        of State that launched in 2010. In 2013, Avon funded a new Global Partnership
                        initiative that launched in 2014: Ensuring Laws Achieve Their Promise: The
                        Justice Institute on Gender Violence. In 2014 and 2015, the Justice Institute
                        will work with criminal justice professionals and service providers in India,
                        Mexico, Nepal, South Africa and other countries to develop and provide training
                        that promotes a victim-centered approach to holding offenders accountable for
                        their crimes.

                       •L
                         aunched the #SeeTheSigns of Domestic
                        Violence global social media campaign
                        on November 25, 2013 to address the issue
                        of domestic abuse during the 16 Days of
                        Activism Against Gender Violence, an
                        international human rights-based movement
                        against gender violence. The campaign
                        focused on engaging women and men
                        across the globe about the subtle signs of
                        abuse, educating them about the important
                        role they play in recognizing the signs among
                        their friends and family, and encouraging
                        them to help break the cycle of violence by
                        starting conversations about the issue. United by the hashtag #SeeTheSigns, the
                        campaign featured powerful graphics on Avon’s social channels in 27 countries
                        throughout each of the 16 Days of Activism. In Argentina, Fundación Avon dressed
                        Buenos Aires’ iconic monument, “El Obelisco,” in the center of the city, reaching
                        400,000 people on the first day of the campaign alone.

                                                                                        2013 Avon Corporate Responsibility Report   31
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