Saints Catholic College - COLLEGE HANDBOOK 2021 James Cook University Townsville - AWS
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Saints Catholic College
(Incorporating the former Colleges of St Raphael & St Paul)
James Cook University
Townsville
COLLEGE HANDBOOK
2021
CONTENTS
MESSAGE FROM THE HEAD OF COLLEGE ........ 1 11.2 Exceptional Circumstances – Early Termination11
COLLEGE CONTACT DETAILS .......................... 2 11.3 Payment of Fees ............................................. 11
1. VISION OF THE COLLEGE ......................... 3 11.4 Waiving of Fees – Exceptional Circumstances 11
2. MISSION STATEMENT ............................. 3 12. GENERAL INFORMATION .......................11
3. HISTORY OF THE COLLEGE ....................... 3 12.1 College Awards ............................................... 11
3.1 St Raphael’s College .......................................... 3 12.2 College Bursaries ............................................ 12
3.2 St Paul’s College ................................................ 3 12.3 Academic Expectations .................................. 12
3.3 Amalgamation of Colleges and St Mary (a) College Study Areas ................................ 12
MacKillop Wing ..................................................... 4 (b) Studying in the Dining Hall ..................... 13
4. COLLEGE COUNCIL .................................. 4 12.4 Academic Mentoring for First Year Residents 13
5. AUTHORITY IN THE COLLEGE ................... 4 12.5 Communication .............................................. 13
6. PASTORAL CARE ..................................... 5 12.6 College IT ........................................................ 13
6.1 Chief Executive Officer, Operations Manager 12.7 Residents' Mail ............................................... 14
and and Pastoral Care and Resident Services (a) Parcel or Registered Item Collection....... 14
Supervisor.............................................................. 5
(b) Mail Received During Lecture
6.2 Residential Supervisor......................................... 5
Recess/Mid-Semester Break ................... 14
6.3 Senior Residential Assistants and Residential
(c) Mail at the End of Year ........................... 14
Assistants (SRA/RA’s) ............................................ 5
12.8 Electoral Districts............................................ 14
6.4 On-Call Duty SRA/RA ......................................... 6
12.9 Medical Facilities ............................................ 14
6.5 Chaplaincy ......................................................... 6
12.10 Public Transport...................................... 14
6.6 Security Officer.................................................. 6
(a) Buses ....................................................... 14
7. CONTRACT INFORMATION ...................... 7
(b) Taxi services ............................................ 15
7.1 Fees ………………………………………………………………7
12.11 Personal Vehicles at the College ............. 15
7.2 Payment of Fees ................................................ 7
(a) Car Parking at the College ...................... 15
8. DISCOUNTS AND REBATES ...................... 7
(b) Disabled Persons’ Parking Bays .............. 15
8.1 Pastoral Team Discount .................................... 7
(c) Parking of Motorcycles ........................... 15
8.2 Placement Rebate ............................................. 7
(d) Registering your vehicle at the College .. 15
8.3 Mid-Year Rebate & Room Utilisation Rebate .... 8
(e) Car Washing ........................................... 15
9. REBATES – ELIGIBILITY CONDITIONS ........ 8
(f) Breach of Section 12.11 Personal Vehicles
10. CONTRACT.............................................. 9 at the College .................................................. 16
10.1 OCA - Outside Contract Accommodation.......... 9 (g) Bicycles ................................................... 16
10.2 Return of Keys at the End of the Contract 12.12 Wildlife at the College ............................ 16
Period …………………………………………………………….10
12.13 First Aid Kits ............................................ 16
10.3 Medical Condition ........................................... 10
12.14 Office Services......................................... 16
10.4 Insurance......................................................... 10
12.15 Chapel ..................................................... 16
11. TERMINATION OF CONTRACT ............... 10 (a) Mass Times ............................................. 16
11.1 Early Termination of Contract/Defaulting on (b) Sacred Space ........................................... 16
Contract .............................................................. 11
ii12.16 Meeting Room ......................................... 17 14.3 Entering a Resident’s Study Bedroom ............ 25
12.17 College Photo .......................................... 17 14.4 Cleaning.......................................................... 25
12.18 Saints Student Association/Student (a) Scheduled Cleaning Days ........................ 25
Executive ............................................................. 17 (b) Rooms Will Be Locked After Cleaning ..... 25
13. RECREATIONAL FACILITIES WITHIN THE (c) Duties of Housekeeping Staff ................. 26
COLLEGE ............................................... 18
14.5 Pest Management .......................................... 26
13.1 Residential Courtesy Car ................................. 18
14.6 Storage of Residents’ Possessions During the
13.2 Health & Wellness Centre ............................... 18 Mid-Year Break ................................................... 26
13.3 The Bongo Bar ................................................ 18 14.7 Storage of Residents’ Possessions at the end of
13.4 Common Rooms, Recreational Rooms ............ 19 the Academic Year .............................................. 26
(a) Purpose and Location .............................. 19 14.8 Emptying of Rubbish in the College ................ 26
(b) Common Room Facilities ......................... 19 (a) Excess Rubbish ........................................ 27
(c) Restrictions on use of Common Rooms ... 19 (b) Recycling Bins ......................................... 27
(d) Cleanliness of Common Rooms ............... 20 14.9 Linen ............................................................... 27
(e) Air Conditioners and Fans (a) Linen Change Location – St Raphael’s
Wing................................................................ 27
(f) Use of Common Room Facilities .............. 21
(b) Linen Change Location – St Paul’s Wing . 27
(g) Common Room Fridges ........................... 21
(c) Linen Change Location – St Mary
(h) Washing Up ............................................. 21
MacKillop Wing............................................... 27
(i) Common Bathrooms ............................... 21
(d) Personal Linen......................................... 27
13.5 Damages to Facilities ...................................... 21
15. DINING HALL .........................................27
14. RESIDENT’S STUDY BEDROOM .............. 21
16. VISITORS/GUESTS IN THE COLLEGE ........30
14.1 Study Bedrooms .............................................. 22
16.1 Visitors in the College ..................................... 30
(a) Refrigerator Fees – Electricity Charge ..... 22
16.2 Guests Staying Overnight at the College ........ 30
(b) Fridge Trays ............................................. 22
17. SECURITY...............................................30
(c) Re-Arranging of Furniture ....................... 22
17.1 Security and Out-Of-Hours Assistance ........... 30
(d) Maintenance of Study Bedrooms ............ 22
(a) Locking of Building Doors – St Paul’s Wing30
(e) Study Bedroom Inventory ........................ 22
(b) Locking of Building Doors – St Raphael’s
(f) Pictures/Posters on Bedroom Walls ........ 23 Wing................................................................ 30
(g) Room Air-Conditioners ............................ 23 (c) Locking of Study Bedrooms – St Paul’s and
(h) Cooking in Study Bedrooms..................... 23 St Raphael’s Wings ......................................... 31
(i) Use of Hair-Straighteners/Hair (d) St Mary MacKillop Wing – Main Doors .. 31
Dryers/Curling Irons etc................................... 23 (e) St Mary MacKillop Wing – Residents’
(j) Keeping Hallways Clear ........................... 23 Study Bedroom Doors ..................................... 31
(k) Study Bedrooms in St Mary MacKillop (f) Thefts ...................................................... 31
Wing ................................................................ 23 17.2 Keys/Security Cards and Fobs......................... 31
(l) Rooms – Sub-Letting ............................... 24 (a) Room Lock-Outs ...................................... 31
(m) Damage or Loss in Study Bedrooms ........ 24 (b) Access to Another Resident’s Room ....... 31
(n) Damage to Rooms Caused by Others ...... 24 17.3 Absences from the College ............................. 32
(o) Reporting Damage in Your Room ............ 24 17.4 University Security Service.............................. 32
14.2 Condition Inventory Report ............................. 25 18. COLLEGE SERVICES.................................32
iii18.1 Laundries......................................................... 32 19.14 Hazing/Initiation .................................... 38
(a) Location of Laundries .............................. 32 20. INTER-COLLEGIATE POLICY FOR
St Raphael’s Wing............................................ 32 HARASSMENT AND DISCRIMINATION ....39
St Paul’s Wing.................................................. 32 20.1 Respectful Relationships................................. 39
St Mary Mackillop Wing .................................. 32 20.2 Grievance / Dispute Resolution Process ......... 39
(b) Washers and Dryers ................................ 32 21. COUNSELLING SERVICES ........................40
(c) Clotheslines ............................................. 33 22. FIRE SAFETY...........................................40
(d) Unauthorised Use of Laundry Facilities ... 33 (a) Candles or Incense Burners in Rooms ..... 40
18.2 Computer Rooms ............................................ 33 (b) Cooking in Individual Student Rooms ..... 40
(a) Printing .................................................... 33 (c) Keeping Hallways Clear .......................... 41
(b) Unauthorised Installation of Computer (d) Bicycles – For Fire Safety ........................ 41
Programs ......................................................... 33 (e) Fire Alarms .............................................. 41
(c) IT Assistance ............................................ 33 (f) Setting Off Fire Alarms – St Raphael’s and
(d) Virus Protection ....................................... 33 St Paul’s Wings ............................................... 41
(e) Room Connections................................... 33 (g) Setting Off Fire Alarms – St Mary
(f) Wireless Internet ..................................... 33 MacKillop Wing............................................... 41
22.1 Fire and Evacuation Procedures (RACE) ......... 42
19. COLLEGE POLICIES, REGULATIONS AND
PROCEDURES ........................................ 34 22.2 Fire Fighting Equipment ................................. 42
19.1 Care for Others................................................ 34 (a) Unauthorised Use of Fire Equipment ...... 42
19.2 Code of Conduct .............................................. 34 23. CYCLONE SAFETY ...................................43
19.3 Workplace Health and Safety ......................... 34 23.1 Cyclone Preparation ....................................... 43
19.4 Reporting Accidents or Injuries ....................... 34 24. LOCKDOWN...........................................43
19.5 Reporting Sickness or Injuries ......................... 35 25. CONTAGIOUS DISEASES PROTOCOL .......43
19.6 Personal Behaviour ......................................... 35 26. INTER-COLLEGIATE POLICY – STUDENT
19.7 Criminal Acts – Illegal Drug Use/Other Criminal ACCESS TO THE GROUNDS AND
Acts 35 BUILDINGS OF OTHER RESIDENCES ........44
19.8 Alcohol ............................................................ 36 27. Schedule 1 - Definition of Terms ............45
(a) Legal Drinking Age .................................. 36
(b) Locations for Alcohol Consumption ......... 36
(c) Social Gatherings .................................... 36
(d) Drinking in Public Areas .......................... 36
19.9 Smoking .......................................................... 37
In accordance with the policy of James Cook
University, Saints Catholic College is a smoke-
free environment. Smoking is prohibited on
College grounds and in College buildings. ....... 37
19.10 Noise........................................................ 37
19.11 Social Media and Communication........... 37
19.12 Pets .......................................................... 37
19.13 Safety and Wellbeing .............................. 38
(a) Reporting of Incidents ............................. 38
ivWELCOME
MESSAGE FROM THE HEAD OF COLLEGE
On behalf of the Most Rev. Bishop Timothy Harris, Bishop of Townsville, the College Council, the
Pastoral Care & Residential Services Supervisor and College Staff, I warmly welcome you to Saints
Catholic College.
Saints Catholic College is a wonderful community environment that supports and encourages each
resident with the development of the academic, social, cultural and spiritual aspects of their life. The
College ethos is founded on Catholic values, particularly, respect for human dignity, care and
compassion, justice and service. For the College to function well as a close-knit community, it is
important that all residents, their guests and staff abide by these Catholic values.
As College life is centred on community and requires everyone to live in close proximity to others, the
physical, emotional and psychological safety of all residents is of the utmost importance at Saints.
Saints Catholic College is truly ‘more than just a place to live’ for all who are associated with the
College. Our goal is to provide all residents with an environment where they are treated as respectful
adults and feel free to go about their lives making their own life choices. We also wish to create an
environment where the administration and residents work together harmoniously to both operate
and determine the future direction of the college by providing feedback on where the college can
improve at every opportunity.
I look forward to meeting our new 2021 residents and welcoming back our returning 2020 residents.
I feel honoured to lead Saints Catholic College and I wish each of you a rewarding, fulfilling and
successful year ahead.
Ty Goulter
Chief Executive Officer and Head of College
1COLLEGE CONTACT DETAILS
HEAD OF COLLEGE AND CHIEF EXECUTIVE EMERGENCIES:
OFFICER (CEO): At any time: Phone: 000
Mr Ty Goulter
Office: 07 47277298 COLLEGE ADMINISTRATION OFFICE:
Mobile/A/Hours 0499 086 160 Ms Gina Lamari
Email: ty.goulter@jcu.edu.au Ms Vicki Grieve
Office: 07 4727 7200
OPERATIONS MANAGER (OM): Email: infoscc@jcu.edu.au
Mr Jordan Hollands
Office: 07 47277280 COLLEGE FINANCE OFFICE:
Mobile/A/Hours 0400 051 613 Ms Sharon Delacour
Email: Jordan.hollands1@jcu.edu.au Office: 07 4727 7276
Email: financescc@jcu.edu.au
PASTORAL CARE & RESIDENTIAL SERVICES
SUPERVISOR (PCRSS): OFFICE HOURS
Mr David Vella
Office: (07) 4727 7284 8.30am-4.30pm Monday to Friday
Mobile/A/Hours: 0411 237 337 (The office is closed on weekends and public
Email: david.vella1@jcu.edu.au holidays. The exceptions to this are check-in
/check-out weekends. Residents will be
RESIDENTIAL SUPERVISORS informed of altered opening hours).
Aneesha Ghosh 0499 772 290 If you require assistance during the weekend,
Catherine Nortje 0499 772 290 and the matter is urgent, please contact the
Duty RA, or Senior on Call.
DUTY RESIDENTIAL ASSISTANTS:
Duty RA 1 0417 719 923
WEB ADDRESS:
Duty RA 2 0418 184 158 www.cathcollegesjcu.edu.au/
COLLEGE SECURITY OFFICER: FACEBOOK:
www.facebook.com/SaintsCatholicCollege/
Bernadette Brooks
(@SaintsCatholicCollege)
Tuesday to Saturday nights only
Phone: 0400 463 781 (10pm-6am)
INSTAGRAM:
www.instagram.com/saintscatholiccollege/
NIGHT SECURITY OFFICER:
(@saintscatholiccollege)
Bodyguard Security
Sunday and Monday nights only
POSTAL ADDRESS:
Phone: 0400 463 781 (11pm-3am)
Saints Catholic College
1 James Cook Drive
JCU SECURITY CONTROL CENTRE
James Cook University
At all times: TOWNSVILLE QLD 4811
Phone: (07) 4781 5555 (externally)
2through consultation with floor members. This
1. VISION OF THE COLLEGE is not compulsory, but simply encouraged.
The College community is comprised of up to
298 undergraduate residents of different 2. MISSION STATEMENT
backgrounds, cultures and beliefs as well as
several staff members who live on College. “To deliver affordable College
Operating within a collegiate environment accommodation, pastoral care and a
with an emphasis on community, the aim of supportive academic environment for
the College is to enrich the quality of life of all residents, within a Catholic culture.”
residents. It does this by fostering Catholic
values in an atmosphere which is conducive to
the furthering of each individual resident’s 3. HISTORY OF THE COLLEGE
spiritual, academic, cultural, social and
sporting pursuits. Saints Catholic College was originally
administered as two separate Colleges - St
The College comprises of a community formed Raphael’s and St Paul’s.
and inspired by the Christian message. All
residents of the College are encouraged to 3.1 St Raphael’s College
place their academic studies at the core of
their existence whilst living in the College. St. Raphael’s College for women
They are also encouraged to develop was established in 1964 under
spiritually, culturally and socially throughout the auspices of the Roman
the period of their residency. Saints Catholic Catholic Bishop of Townsville.
College welcomes all residents and fosters a The College patron is the
warm, friendly and caring environment. Archangel Raphael who is portrayed in the
Scriptures as the agent of God’s loving care
Residents of the College, as respectful adults, who brought the young Tobias and Sarah to
are expected to assume responsibility for their the freedom of a fulfilled and happy life.
own personal conduct. Their conduct should
reflect the values outlined in the College’s Members of the Grail, an international
Code of Conduct, which is closely aligned to Christian lay women’s movement, particularly
the University’s Code of Conduct and concerned with the contribution of women to
associated policies. Equally, every Collegian the renewal of Church and society, conducted
should be prepared to express a practical the College from 1964 to 1999. The Merrick
commitment to respecting and supporting the Wing was named in 1985 in honour of the
legitimate rights and values of others. In this College’s founding Principal, Miss Moya
way, each resident is encouraged to be Merrick, and the original wing was named the
hospitable, to live simply, to seek truth and to Grail Wing in honour of the significant
develop their talents through all aspects of contribution of The Grail. From 1999 onwards
their life. the College was conducted by religious as well
as lay Principals.
In keeping with the Christian ethos of the
College, residents are encouraged, to be 3.2 St Paul’s College
involved in at least one community service
commitment each academic year, to a charity St Paul’s College commenced
or other community organisation, that is in 1969 by the Roman
organised by their Residential Assistant, Catholic Diocese of
Townsville as an all-male
3 “In Veritate”residential College. The initial administration 4. COLLEGE COUNCIL
was carried out by Franciscan Friars who
conducted the College for a period of twenty-
Saints Catholic College is governed by a College
one years. St Paul’s College became co-
Council consisting of experienced lay members
educational in the late 1980s and has operated
of the Catholic Community who are appointed
in this capacity ever since. The College was
by the Bishop or delegate. The Chief Executive
conducted by a series of religious as well as lay
Officer (CEO) is also a member of the Council.
Principals.
The College Council makes decisions,
formulates and endorses policy for the benefit
3.3 Amalgamation of Colleges and St
of the College. The CEO, the Operations
Mary MacKillop Wing
Manager (OM) conduct the day-to-day
management and administration of the
In September 2005, the Most Rev. Bishop
College.
Michael Putney, D.D., Bishop of Townsville,
approved the combining of the two Catholic
A member of the Senior Residential Assistant
Colleges which were administered jointly and
Team and the President of the Saints Student
known as The Combined Catholic Colleges of St
Association are invited to provide input for
Raphael and St Paul. Operating within the
College Council meetings on behalf of the
framework of The Roman Catholic Trust
residents of the College through the Pastoral
Corporation for the Diocese of Townsville, the
Care & Residential Services Supervisor (PCRSS).
College consisted of a co-educational Wing (St
They may also be invited to meetings where
Paul’s), and a women’s only Wing (St
appropriate.
Raphael’s).
In 2008, the College underwent another name 5. AUTHORITY IN THE COLLEGE
change to become The Catholic College of St
Raphael and St Paul. Residents are required to comply with this
Handbook, as it forms a Code of Conduct for
In 2010 a new co-educational Wing, named St the residents, and any lawful direction given
Mary MacKillop Wing (in honour of Australia’s by the CEO, OM, PCRSS, Residential
first saint, St Mary of the Cross MacKillop) was Supervisors, Senior Residential Assistants
added to the College. (SRAs), Residential Assistants (RAs), Security
Officers or other authorised College staff. In
In 2012, the College became residing at Saints Catholic College, students are
known as Saints Catholic College. agreeing to comply with this Code of Conduct,
At the same time, a new crest was and other rules, regulations, policies or
commissioned to reflect the procedures of the College, James Cook
unified nature of the College. The University or the Catholic Diocese of
new crest draws together elements Townsville.
of the two former College crests of
St Raphael and St Paul and acknowledges the The College rules and guidelines stated in this
incorporation of the new Wing of St Mary Handbook relate not only to the 40 & 43 week
MacKillop. contract periods but also any other time
during the year that persons are on College
grounds.
46. PASTORAL CARE
6.2 Residential Supervisor
The aim of pastoral care within the College is The College has two Residential Supervisors
to enable each resident to participate fully in who reside at the College. Their role is to assist
the life of the College, their studies, and the and support the management of the College
wider Townsville community, and to create a through after-hours work.
positive platform for their future endeavours.
The Residential Supervisors may have external
The College is committed to providing quality commitments throughout the week but are
pastoral care through several processes that available after office hours at the College.
enhance the health and wellbeing of Saints
residents. The College supports the academic, 6.3 Senior Residential Assistants and
social, sporting, cultural and spiritual Residential Assistants (SRA/RA’s)
development of all residents. There are
management, staff and student leaders that There are three student leadership groups
live on College, dedicated to providing the within the College. The SRA/RA team, Resident
support and assistance required to create an Advisory Council and Student Executive
encouraging and inclusive Saints community. (explained in section 12.18). The aim of the
SRA/RA team is to assist students in feeling
6.1 Chief Executive Office, Operations connected and supported within our
Manager & Pastoral Care & Resident residential setting and wider university life.
Services Supervisor
The CEO, OM and PCRSS appoint students to
The CEO and OM of the College are
the SRA/RA team and Resident Advisory
responsible for the day-to-day leadership,
Council after a comprehensive selection
organisation and direction of the College in all
process toward the end of each Academic
its facets, including the welfare and
Year. Both groups participate in thorough
administration for residents and staff, as well
training to equip them with the necessary skills
as interacting with the Catholic Diocese, James
to accomplish the expectations of the College.
Cook University and other relevant
organisations.
An SRA is located in each building of the
College. The SRA provides support and
The PCRSS supports the CEO’s & OM’s
guidance to the RAs within their building. The
collegiate, administrative, disciplinary and
SRA can also assist individual students with
community role in the College. The CEO, OM
their needs. The four members of the SRA
and PCRSS reside on College.
Team are the most senior residents of the
College Residents Leadership Teams.
The CEO, OM, PCRSS and Residential
Supervisors are the after-hours On-Call Team
Residential Assistants are located on each floor
for residents. The Security Officer is the other
of the residential buildings. RAs assist students
On-Call staff member after hours. Security is
with day-to-day support, residential
the first port of call for residents, after 10 pm,
cohesiveness and community interaction. RAs
who may need assistance or are in an unsafe
are matched to the most appropriate floors in
situation.
terms of dynamics and needs. In relation to St
Paul’s, an RA may be of a different gender to
the gendered floor they are supporting.
56.4 On-Call Duty SRA/RA The role and responsibility of the Security
Officer is to:
As well as the normal duties related to the
roles of SRAs/RAs, two RAs are on duty in the o Ensure the security of the residents
Dining Hall between 6.30pm and 10.00pm on and property at Saints Catholic College.
weeknights and weekends. The Duty RAs can o Act as a contact point for after-hours
also be contacted during the day on weekends. arrivals.
The contact details of the duty RAs are posted o Assist residents who have locked
on the noticeboard outside the back of the themselves out.
Dining Hall, in the foyer of BG, next to the AG o Monitor late night noise levels and if
Computer Room, in the St Raphael’s main necessary, direct residents/guests to
foyer and in the downstairs common area of quieten down.
the St Mary MacKillop building. o Contact relevant authorities in the
event of an emergency and assist with
The Duty RAs can be contacted by phoning the evacuations if required.
duty RA phones between 4.30pm and 10.00pm o Ensure College guidelines and
on weekdays and during the day on weekends expectations are followed.
and public holidays. The Duty RAs are extra
support from a resident’s usual SRA/RA and The role and responsibilities of the Security
are another layer of after-hours assistance for Officer is NOT to:
residents.
o Control your private life or direct your
See Duty RA contact details on Page 2. behaviour beyond the scope of your
rights and safety, the rights and safety
6.5 Chaplaincy of other residents, the rights and safety
of college employees and the property
Mass is regularly celebrated at the College of the college.
Chapel throughout the academic year. o Restrict your ability to live as an adult
Residents are welcome to attend Mass for the whilst you are respecting both other
purpose of mutual inspiration, sharing and residents, staff of the college and
prayer. college property.
o Control or be responsible for your
The College is part of the Catholic Diocese of guests. ALL guests and their actions are
Townsville. your sole responsibility. You are
therefore subject to any repercussions
If a resident wishes to see a Chaplain, an as a result of their behaviour or actions.
appointment may be made through the CEO,
PCRSS or with the Chaplain directly. The Security Officer can be contacted via the
Security duty phone.
6.6 Security Officer See Security Officer Contact details on Page 2.
The College employs a Security Officer seven Please be aware that after-hours support and
days a week. The Security Officer is on College assistance for residents is always available
from 10.00pm to 6.00am (Tuesday – Saturday) through Residential Assistants, Senior
and 11.00pm to 3.00am (Sunday and Monday), Residential Assistants, Duty Residential
to enhance the sense of welfare and safety for Assistants, Security, Residential Supervisors,
all residents and staff on College. the HPCSE and/or the CEO.
67. CONTRACT INFORMATION 8. DISCOUNTS AND REBATES
The College is a not-for-profit organisation and Discounts, for fees paid in advance for the
relies on residents’ payments of fees and semester or year and other offers such as
charges to continue and improve its operation. those for siblings, are set out in the current
Fee Schedule.
Accommodation fees are structured to meet
most costs. All residents are expected to Discounts are also given to members of the
remain in residence for the full academic Senior Residential Assistant Team, Residential
year. The only exceptions are those residents Assistant Team and Student Association
who have been offered a single semester Executive.
contract.
Rebates are also available for Mid-Year Break
Residents may remain at the College during should you choose to not reside on-college
the mid-year break, for catering purposes they during those weeks.
must inform their RA of their plans to stay on.
8.1 Pastoral Team Discount
If a resident experiences a problem with fee
payments, they should discuss this with the Members of the SRA and RA Teams are an
CEO and Financial Administrator as a matter extension of the College Leadership Staff
of urgency. within the residential community. Due to the
level of responsibility with these roles, a
7.1 Fees substantial discount applies. However, these
discounts do not apply when SRA/RA’s are on
The full Fee Schedule is available on the placement or taking other periods of leave.
College webpage at -
https://www.cathcollegesjcu.edu.au/fees/
Discounts associated with the SRA/RA
positions are detailed within their contracts.
7.2 Payment of Fees
8.2 Placement Rebate
Fees are payable in advance. Dates when fees
will be due, and the way in which payment will In order to provide financial assistance to
be accepted, are set out in the current Fee those residents going away on Placement
Schedule. (subject to Section 9), residents may be
entitled to a rebate of a portion of their fees if:
proof of the Academic Placement requirement
is provided, the request is approved by the
CEO, and swipes/keys are handed in prior to
departure. (Residents must ensure that they
have scanned and saved proof documentation
for uploading. Uploads must be in pdf, word,
excel or an image file format).
7An application must be completed on the SCC ONLY available during Mid-Year breaks. (One
Student Portal as follows: for 40 Week Contracts and Two for 43 Week
• Login to the SCC Student Portal Contracts)
• Click on Placement Application
• Select Placement App for the correct A Mid-Year Room Utilisation Rebate is payable
Semester, then save and continue. if a resident is willing to make their room
• A welcome page will appear – read available for outside conference groups to use
the message, then click save and continue. during the Mid-Year academic break. The
• Follow the remaining steps and rebate will only apply if the resident completes
ensure documentation is uploaded. From the Room Utilisation/Mid-Year Break Rebate
date: is the date of departure from the Form available on the Student Portal and
college and To date: is the date of return submits it by the due date on the form. The
to the college. resident must also comply with the Eligibility
• An email, acknowledging receipt of Conditions in Section 9.
application will be sent.
• The application will be checked and If the room is utilised during this period, the
authorised, and residents will be advised resident will be rebated per night for each
of the outcome via email. night the resident’s room is used by the
outside group.
Rebates will apply after the resident has been
on placement for at least seven days and will 9. REBATES – ELIGIBILITY
include each seven-day block thereafter. Days CONDITIONS
outside the seven-day blocks will not be
rebated. The following conditions apply to any rebate:
• The resident must submit a Placement
Rebates will be refunded when all College fees Application on the SCC Student Portal as
and charges have been paid in full. per the procedure in Section 8 above.
• Permission must be received in
Where a resident receives a discount from the writing from Administration, by the
College for duties performed, the discount will resident, for a rebate to be applied.
be cancelled from the date of departure and • The resident’s room must be locked,
the rebate for placement applied. and electrical appliances turned off on
departure (including fridges).
8.3 Mid-Year Rebate & Room Utilisation • Keys must be handed into the
Rebate Office/Key Return Box, located outside the
back of the Dining Hall, before departure.
A Mid-Year Rebate & a Mid-Year Room
Utilisation Rebate during breaks between PLEASE NOTE: Keys must not be left with
semesters. another resident on departure.
A Mid-Year Rebate is a discount applied based If a resident gives their key to someone else to
on no Meals or Electricity being used during be returned, and that person does not return it,
the period the resident is not on college and is the resident will not be eligible for the rebate.
applied for full week periods only. It will ONLY Alternatively, a resident will only receive their
be applied if the resident has communicated rebate from the time that the key is returned (if
their intended period of vacancy in writing a this is still within the timeframe for receiving
minimum of 4 weeks prior to the date it is to the rebate). No exceptions to this will be made.
occur and have received written confirmation
from Administration prior to departure. It is
8All keys/cards/fobs must be returned to the Residents placed in St Mary MacKillop Wing,
College Office, in a key return envelope may at times be required to move rooms
(available at the Office or Key Return Box), within the building, to facilitate new residents,
when residents are vacating the College and due to the gendered nature of the shared
claiming a rebate. ensuites.
During office hours, keys must be handed to Check-in times at the start of O’Week are
the College office staff. between 10 am and 4 pm on Saturday and 11
am and 3 pm on Sunday. Any change to these
After hours, keys should only be placed in the check-in times will be communicated via email
key return box which is located outside the to the resident’s JCU email address.
back of the Dining Hall, closest to A Block.
Residents should not book their flights for
dates and times that will result in their arrivals
10. CONTRACT to the College or departures from the College
falling outside of their contracted
accommodation period. If they must do so,
The Annual Residential Contract is between
they must first seek permission from
the College and the resident and/or the
Administration. During the OCA (Outside
resident’s parents/guardians. The resident
Contract Accommodation) period, the arrival
agrees that the Annual Residential Contract,
times to the College are from 9 am to 7 pm.
along with the 2021 Handbook, the 2021 Fee
For Mid-Semester arrival times, residents must
Schedule and any other rules, regulations,
first seek permission from Administration.
policies or procedures of the College, set out
the entire terms of the Agreement under
10.1 OCA - Outside Contract
which a resident resides in the College. Each
Accommodation
resident should be familiar with the terms of
all documentation.
It is a requirement of some academic courses
that residents must attend classes, placements
The duration of the accommodation contract is
or complete exams outside the normal
either 40 or 43 weeks unless the term is varied
Academic Calendar Year.
in writing by the CEO. All residents are
therefore entitled to be at the College for the To stay outside the normal contract period,
start of Orientation week and can move in residents must complete an OCA Application
from 10.00am on the Saturday prior to at least one week prior to the date the
Orientation Week. accommodation is required. The application
must be completed through the SCC Student
At the beginning of each Academic Year, Portal. The resident must upload supporting
vehicles must be registered with the College documentary evidence. The application will be
office and a sticker obtained. Similarly, stickers reviewed by the CEO or OM and the resident
must also be obtained for bicycles. This allows will be advised of approval/non-approval by
the College to distinguish resident’s belongings email.
from those of visitors. There are times during
the year, when vehicles will need to be moved Outside Contract Accommodation is different
due to College operations (e.g. the College to the normal contract period. Residents may
Photo, arrival of storage containers). All be in a building different to their normal
requests, by the College, to move vehicles, contract accommodation and certain services
must be adhered to by the resident, in the such as late meals etc. may not be available. If
time specified. permission is granted for residents to extend
9their Contract Period, all applicable fees must also inform the office if they are collecting
be paid in advance. their vehicle before the beginning of O’Week.
It is possible, throughout the break, that the
Outside Contract Accommodation, required College may need to move vehicles for safety
for academic reasons, in the week prior to or reasons, i.e. natural disasters.
the week after the Academic Year, will be
provided free of charge, on the condition that 10.3 Medical Condition
it is approved by the CEO or OM and the
resident’s room is vacated 24hrs after their At the commencement of a Residential
final exam or class. Contract, any resident with a medical
condition (including a mental health condition)
The College is unable to accept an OCA must report such to the CEO or OM.)
application that relates to dates between the
end of December and the middle of January. 10.4 Insurance
10.2 Return of Keys at the End of the Saints Catholic College accepts no liability for
Contract Period the security of personal property brought into
or stored in the College. Residents are advised
Residents of all Wings must return their key, to organise their own insurance cover for their
fob or swipe card when leaving the College at personal possessions stored on the premises.
the end of the Academic Year. Failure to do so
will result in the resident being charged a fine
for the loss of this item. 11. TERMINATION OF CONTRACT
Key return envelopes are provided at the The College may terminate a resident’s Annual
College office or near the after-hours Key Residential Contract by notice in writing to the
Return Box, outside the back of the Dining resident if the resident:
Hall, closest to A Block. Residents are 1. Ceases to be enrolled as a full-time
reminded that they must lock their room student of JCU, as determined by JCU,
before returning their key/fob/swipe. or seeks to defer enrolment at JCU;
Residents must also close windows, turn off 2. Fails to pay any fee when due or fails
lights and close the curtains upon departure. to rectify any overdue fee;
They are not permitted to have access to their 3. Fails to obtain a level of academic
room once their key/fob/swipe has been achievement satisfactory to the CEO;
returned. Residents and their belongings must 4. Breaches any clause of this Handbook
leave the College grounds by 10.00am on the or any College or related
check-out day, unless they have obtained Rule/Policy/Procedure;
permission from the CEO, prior to the check- 5. Breaches the Annual Residential
out day. The kitchen is only open to residents Contract and that breach is not
for breakfast on the check-out day, unless the remedied by the resident within seven
resident has applied for OCA. (7) days of that breach; or
6. Breaches the College Code of
Students may leave their bicycles and vehicles Conduct.
at the College during Academic breaks. Push- If the College terminates the Annual
bikes must be tagged and left in the St Paul’s Residential Contract for any reason, the
bike shed. resident is still required to pay all
accommodation fees in accordance with
Vehicles must be parked at the MacKillop car Section 11 of the Annual Residential Contract.
park facing A Block. A spare set of keys must
be left in the College office. Residents must
1011.1 Early Termination of 11.3 Payment of Fees
Contract/Defaulting on Contract
If the Annual Residential Contract is
A resident accepts a room in the College for terminated early all fees due for the Contract
the entire Contract Period as specified in the Period (for the balance of the Academic Year
Annual Residential Contract. The CEO may or semester) are payable to the College and
offer residents a single semester place at the will be forfeited by the resident.
College in special circumstances.
11.4 Waiving of Fees – Exceptional
The Annual Residential Contract, when Circumstances
accepted and signed, becomes binding. The
resident is therefore responsible for the In exceptional circumstances, the resident
payment of all fees throughout the year. must officially apply to the CEO for a waiver of
Should a resident want to terminate their fees and include all relevant documentation in
contract early, they may still be required to that application. Each application will
pay all outstanding fees and charges for the thereafter be reviewed on a case-by-case basis
remainder of the year. by the CEO, who may then, in her absolute
discretion and authority, approve or reject the
If the resident wishes to cease residency at the resident's request for a waiver. That decision
College prior to the expiration of the Contract by the CEO will be final and non-negotiable.
Period, the resident must make a written
request to the CEO, setting out the reasons for 12. GENERAL INFORMATION
wanting to leave the College and provide the
CEO with documentary evidence to
12.1 College Awards
substantiate the reasons for the request to
leave the College.
The College has several annual awards, to
acknowledge the effort and achievement of
11.2 Exceptional Circumstances – Early
residents. At the start of the Academic Year,
Termination
the College celebrates the annual Bishop’s
Dinner. At this event, the College
Penalties apply for a resident’s early
acknowledges, through cash prizes, the
termination of their Annual Residential
returning residents who achieved a GPA of six
Contract. The CEO may allow the early
or above during the previous Academic Year.
termination of the Annual Residential Contract
The two College Bursaries are also awarded at
in exceptional circumstances. Exceptional
this Dinner.
circumstances may include serious illness or
At the College Valedictory Dinner in October,
injury to the resident or immediate family
the following Awards are presented -
member of the resident (documentary
evidence must be supplied to the CEO in these
The Grail Award – This is awarded to one or
circumstances).
more outstanding young women from any
Wing of the College. This Award acknowledges
If a resident ceases to be enrolled as a JCU
the effort and commitment of inspiring female
student or seeks to defer enrolment at JCU,
residents both academically and socially and is
the resident is still responsible for all
accompanied by a cash prize of $500, which
accommodation fees and charges for the
may be shared if there is more than one
remainder of the period.
recipient. The Grail Women’s Movement,
responsible for establishing the former St
Raphael’s College, generously donates the
prize money each year.
11and the issues of the day. She was a great
The Franciscan Award – This is awarded to advocate for social justice and was passionate
one or more outstanding residents, who live in about politics and current affairs. Gloria loved
any Wing of the College. This Award literature, especially poetry and was an
acknowledges a resident who embodies the enthusiastic sportswoman and sports follower.
traits of St Francis, mainly in terms of care and The successful recipient shall be a second-year,
concern for others, courage and humility. This female student completing their second year
Award is accompanied by a cash prize of $500, of an undergraduate course at James Cook
which may be shared if there is more than one University’s Townsville Campus.
recipient. The Franciscan Award honours the
memory of the Franciscan Friars who oversaw The value of the Bursary prize shall be $5,000.
the former St Paul’s College in its early days. The eligibility shall be open to competition
among female candidates who have
The St Mary MacKillop Award – This is successfully completed their second year of
awarded to one or more residents, who reside undergraduate study at James Cook University
in any Wing of the College. This Award and has been in residence at Saints Catholic
acknowledges the outstanding commitment to College for two years.
the pastoral care of residents and is
accompanied by a cash prize of $500, which The Gloria Lazzarini Prize is made available via
may be shared if there is more than one a generous donation from a past resident of St
recipient. The St Mary MacKillop Award Raphael’s College.
acknowledges Australia’s first Saint and
namesake of the St Mary MacKillop Wing. She 12.3 Academic Expectations
is attributed to have said, “Never see a need
without doing something about it.” It is expected that residents will be
undertaking a full academic workload
The College Spirit Award – This perpetual throughout their residency. This generally
trophy is awarded annually at the Valedictory means four subjects, or their equivalent, each
Dinner, to residents who have actively semester.
contributed to the community spirit of the
College, through supporting the ethos of the Residents who are experiencing any difficulties
College. with their subjects should make a time to see
the PCRSS or CEO, so that options for
12.2 College Bursaries assistance can be discussed. These issues
should be addressed as soon as they arise, so
There are numerous bursaries available for that help can be more effective.
residents and these are updated every year
with information being available on type, Residents are encouraged to strive for
qualification requirements and application excellence in their academic endeavours.
deadlines etc on the college website.
https://www.cathcollegesjcu.edu.au/bursaries/ (a) College Study Areas
Gloria Lazzarini Prize – The Gloria Lazzarini The College provides several areas for study
Prize is intended to be a memorial, to honour purposes. In St Raphael’s Wing, residents can
the memory of Gloria Lazzarini, former Deputy utilise the College Meeting Room (located
CEO of St Raphael’s College, who died on 1st above the Office) (see section 12.16)
August 2015. Gloria placed a high value on
formal education but a greater value on Residents can also utilise the Study Room
engaging the community in which she lived above the Dining Hall.
12The Study Room and the Bongo Bar should not Through these mentoring group sessions, the
be utilised for any activity generating noise Academic Mentors will help the first-year
while Mass is being conducted in the adjacent residents to understand the expectations of
Chapel. their respective courses and mentor them on
their subjects throughout the Semester.
The study areas of the College will at times be
booked for meetings, conferences or groups. This is a mandatory programme for all first-
These bookings take precedence over general year residents in Semester 1.
use.
Private mentoring is also available upon
(b) Studying in the Dining Hall request and can be provided at no charge
under special circumstances if approved by the
All residents may study in the main Dining Hall, CEO or OM
unless advised otherwise by the Management
of the College. 12.5 Communication
Students need to be aware that the prime The College sends information to residents
purpose of the Dining Hall is for meals and that primarily via their JCU email account or via
the room operates under licence from the SMS to the resident’s mobile phone for urgent
local Council, so restrictions to its use for study contact e.g. communication regarding news,
purposes apply. The room must be fully policy changes etc.
available for residents to have their meals.
Residents MUST check their JCU email
This includes allowing kitchen staff time to
account daily in order to stay informed.
clean up the dining area for about an hour
after meals, before tables are used for study. Failure to keep informed is not an excuse for
not complying with requests from the College.
During meal times, the last section of tables
only may be used for study. Any books and Residents should also note that the University
materials being used at other tables must be sends out information via email that is critical
moved for meal times. These can be placed at for students to be aware of and act upon.
the back of the Hall. Any books/study
materials not moved for meal times will be
12.6 College IT
taken to the administration office. Power cords
for laptops etc. should not be left to obstruct
The College utilises JCU’s ‘eduroam’ WiFi
access to the tables.
network. Residents may access this network
through their JCU login. Ethernet ports are also
Outside of meal times, noise in the Dining Hall
available within resident’s rooms.
should be kept to a minimum so that residents
can study in a quiet environment.
A computer room is located in each building of
the College, which includes computers and a
12.4 Academic Mentoring for First Year
black and white printer. Residents may use
Residents
these facilities free of charge, providing their
own paper. Colour printing and other services
To support first-year residents in their studies,
are available from the College office, for a
the College employs Academic Mentors (senior
small fee.
residents) to provide academic guidance and
assistance to the first-year residents at no
If there are issues with these devices, the
charge.
resident must inform the College office
13immediately. Residents must not attempt to fix Federal Division
any issues themselves. HERBERT
State Division
12.7 Residents' Mail MUNDINGBURRA
Incoming mail for residents is available from 12.9 Medical Facilities
around lunchtime Monday to Friday. All
residents can collect their mail from the JCU Health is located in the Clinical Practice
pigeon holes near the entrance to the Dining Building on University grounds near the
Hall. entrance to the University (above Ottos).
General services are available to JCU students
(a) Parcel or Registered Item Collection free of charge. Appointments can be made on:
4781 4495.
An SMS will be sent to residents to advise
receipt of parcels for collection. Residents can A dental service is located on campus, on the
collect parcels from the College office between second floor of the Clinical Practice Building.
8.30am and 4.30pm Monday to Friday. Opening hours are 8.30am - 4.30pm.
Residents will need to sign the parcel register Appointments can be made on: 1800 028 998.
when collecting their parcel or registered item,
to acknowledge collection. There are numerous other medical and dental
centres throughout the Townsville. Residents
(b) Mail Received During Lecture can search online, or through the yellow pages
Recess/Mid-Semester Break directory for contact details.
Mail received during Lecture Recess or the 12.10 Public Transport
Mid-Year break will be kept at the College until
the resident returns. (a) Buses
(c) Mail at the End of Year A regular bus service is available on campus.
The nearest bus stop is located about five
The College office will attempt to redirect all minutes from the College – opposite Education
mail received after the end of the Academic Central.
Year. Residents not returning to the College According to the Translink website:
will have their mail returned to sender at the
beginning of the next Academic Year. Non- “To travel on tertiary concession fares in
returning residents should advise others of regional Queensland (outside the go card
their change of address as soon as possible. network) you will need to apply each year for
a tertiary concession sticker on your current
The College will not redirect parcels, as student ID. The tertiary concession sticker
Australia Post will not accept redirected allows you to travel on tertiary concession
parcels without additional postage. fares on qconnect public transport services in
regional Queensland only.”
12.8 Electoral Districts
Residents of 18 years or over should change To apply for a tertiary concession sticker:
their address details with the Electoral Office
as soon as possible, after arrival at the College. 1. Residents need a current student ID
Change of address notices can be obtained issued by a Queensland institution.
from any Post Office. The electoral details of
the College are: 2. Download and complete the application
form at
14https://www.jcu.edu.au/__data/assets/p back of the St Paul’s buildings if they wish,
df_file/0004/209767/TSV-Tertiary- however, vehicles should not block the access
Transport-Sticker-Application.pdf road.
3. Present their completed form to Student (b) Disabled Persons’ Parking Bays
Enquiries, Education Central JCU.
Residents parking outside the St Mary
4. If they are eligible, the tertiary institution MacKillop building must not use car park
will apply a tertiary concession sticker to spaces designated for disabled persons. The
the resident’s current student ID. If they spaces are reserved for Disability Parking
are not eligible, they will need to travel Permit holders only. If this directive is not
on adult fares. followed, the offender risks a fine or having
their vehicle towed away at their expense.
For more information please visit:
(c) Parking of Motorcycles
http://translink.com.au/tickets-and-
fares/concessions/tertiary - information Motorcycle spaces are located in the car park
near A Block.
https://www.support.transport.qld.gov.au/qt/
formsdat.nsf/forms/QF5140/$file/F5140_CFD. (d) Registering your vehicle at the College
pdf http://translink.com.au/tickets-and-
fares/concessions/tertiary/faqs#regional – Residents must register their car on the SCC
FAQs Student Portal when they enrol. Registration
stickers can be collected at the College office
https://www.jcu.edu.au/students/student- on arrival. Vehicle stickers allow residents to
life/transport-and-parking park on College grounds. There is no charge for
the car sticker.
Bus timetables are available at:
www.sunbus.com.au The College sometimes needs to locate the
owner of a vehicle at short notice so that it can
(b) Taxi services be moved for a variety of reasons. If a resident
is absent from the College for weekends,
Residents can contact a taxi on: 131 008. Lecture Recess etc. the resident should leave a
spare set of keys with the office so that the
12.11 Personal Vehicles at the College vehicle can be moved if necessary.
(a) Car Parking at the College
(e) Car Washing
Student vehicles need to be registered with
Car washing can be done on the grassed area
the College office and a 2021 car sticker
at the rear of the St Raphael’s laundry,
obtained. On-College parking is available only
opposite the Dining Hall. There may be times
to current residents and staff. Vehicles not
that residents would need to adhere to
registered with the College should not be
Townsville City Council Water Restrictions.
parked on College grounds.
Under no circumstances should fire hoses be
used for this purpose. (See Fire Fighting
Residents are required to park within the
Equipment Section 22.2)
designated parking bays and not create extra
spaces in the sealed car-parks as this may
restrict vehicle access. Residents may choose
to park their cars on the unsealed areas at the
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